system
furious: This really rude customer yelled at me at my workplace.
gpt
There was this one time that a really rude customer yelled at my workplace. I was really not having it.
human
What did you do?
gpt
I just tried to remain calm and and took it. What would you have done in that situation if you had the chance?
human
Same thing I guess, it's hard to imagine such situations.