system
devastated: My storage unit burned down and I lost several precious momentos
human
I found out that my storage unit burned down over the weekend.  I lost several items.
gpt
I am sorry to hear that. Did the storage had insurance?
human
Yes, but the things that were lost were keepsakes and momentos.  Very difficult to replace those items.  
gpt
I understand.The emotional value is inrepleacable