system
sad: I was sad when my grandmother passed away, that was not a good time in my life 
human
I was sad when my grandmother passed away, that was not a good time in my life
human
I'm sorry to hear that.  Did you spend a lot of time with her?
human
I did, we were very close, it really hit me hard
human
That's terrible.  I hope she's at least at peace now.