system
sad: I felt sad yesterday. At work our computer systems went down and customers were mad
human
Well it started off I was unable to check people in. The IT people are very slow at fixing the issue.
gpt
Oh man, where customers upset with you?
human
Yes I was cursed twice and almost had a fight! 
gpt
Sucks how customers blame employees like it's their fault
human
Exactly and they are getting free healthcare. Some people are so entitled. 