<human>:  Can you give me advice on conflict resolution?
<bot>: The first step in resolving conflicts is to try and understand each side's point of view. Make sure to consider the facts objectively and keep an open mind while listening to each side. Once you have a better understanding of the situation, look for a solution that is fair to both parties and allows them to move forward. It's also important to focus on the future, not dwell on the past, and keep a focus on finding a productive resolution. Finally, be sure to follow up to ensure that the conflict has been fully resolved.