<human>: Much like the title says, I mailed an iMac via USPS (huge mistake - now I know) and they lost it. Whether it was lost or stolen, I'll never really know - all I know is that the tracking suddenly stopped when it wasn't far from it's destination and never started again. Nobody had any answers for me.

"Thank god I got insurance," I thought. I thought wrong. After filing a claim and having it denied, I made sure I had everything they were asking for and appealed the claim. They denied that as well saying they couldn't issue a refund without the original sales receipt (which I included).

I asked if they could resolve the issue if I provided them with the sales receipt again and they replied with a one word email - simply "yes."

So, I give them the sales receipt in PDF and JPEG as well as a link to a Dropbox account that just has those two files. After sending the email and about 3 follow up emails over the next week asking for confirmation that they received the documents they told me that they didn't.

Frustrated, I've tried sending the documents again and received no reply. A week later, I tried again. No reply. They are just ignoring me at this point. It's so incredibly frustrating, but I don't know what to do or who to ask for help.

Enter reddit.

You guys know everything about everything. Do you know who I can contact to get my insurance money back?

Can you give me the gist of the text in a nutshell?
<bot>: The USPS spread my ass cheeks open and shoved some priority mail deep into my mail slot. Now I'm butt hurt.