<human>:  How do I identify a refurbished iPhone?
<bot>: Identify a Refurbished iPhone
1. Open your iPhone's Settings.
2. Scroll down and tap General.
3. Tap About.
4. Scroll down to the "Model" heading.
5. Review the model number's first letter: "M" or "P" means the iPhone is new, while "N" or "F" means it is refurbished.