<human>: Can you succinctly summarize the text in 1-3 sentences?

I'm not even sure I should be posting this or anything but I'm really bothered by this call. 

I work for an insurance company, me and my coworkers are just security. A woman calls just sobbing, like really crying. At first I thought it was a joke(from one of the other guards)but as time goes on I realize this is serious. She mentions her son died a few months ago and in December she had an accident and can't work. She says she has no money to eat, she could lose her car and her home. Unfortunately the offices are closed and I tried to calm her down before telling her to call back tomorrow. I never had a call like that before and I've been doing this job for over a year. I'm just not sure what to do or what I can do. I got her name and number but I'm almost certain the night guards won't pass her name up the ladder for someone to try and reach her tomorrow. This woman sounded really desperate and I really want to help. What the hell do/can I do?
<bot>: Woman called offices after hours, I'm a guard and all I could do was tell her to call back tomorrow but she talked having no money for food and she might lose her house and car if she doesn't get help soon.