<human>:  I need help troubleshooting my internet connection issues.
<bot>: Start by checking the basics. Ensure that your router is plugged into both a power source and the modem. Make sure all the connection cables are securely plugged in and that all the lights on the router are on. Reboot the router and the modem if necessary. If the connection is still not working, try resetting the router to provide a fresh connection, or contact your Internet Service Provider (ISP) for further support.