<human>: Can you succinctly summarize the text in 1-3 sentences?

Hello. My mum started a bed and breakfast a few years ago as a new project and she was very happy about it. So are his costumers who have rated the hotel with an average mark over 9.4

Anyway not all customers have been pleased with their time there. One of them got robed (we rent and individual house with more privacy and some thieves got in and take clients laptops our tv and some staff.

My mom offer them not to pay for the rent as compensation and she also help them with all the police stuff.

Today, a few moths later we are beig suit and they are asking for 3500€ as compensation.

My mother is devastated because of the money issue and the behavior of the people.

For what she told me part of the problem for us is that my mum close the window that they left open when she came in to clean. So the blame is on her even she did it to try to prevent anything from happening. (Thieves broke the lock to came in).

 * If this case get to a court room, could we win?
 * If not. There is any chance of substract the already given compensation of the amount required?
 * What any other info you could need to answer?
 * Is there any chance that the fact of accept the first compensation exclude you for asking for another one?
<bot>: if you try to compensate a client and after accept this he sue you and ask for moneym can you substract the first amout of the one asked. Read the other questions if you want.