<human>: Give me a shortened version of the text

My roommate and best friend for about 8 years is having some issues. She lost her job recently and has been more or less directionless since then. She has a horrible skin condition on her face that she obsesses over and sometimes won't leave the house because she feels it is too disgusting. (Not going to lie, it looks pretty bad, but it is definitely worse if she stays in and picks at it all day.) She also just lost her cat of 17 years which hit her pretty hard. Aside from that, she's pretty normal, has a decent sense of humor about everything and has a boyfriend, no drug dependency that I'm aware of.

So this is where you come in parents... her mom called me this morning in hysterics saying that she is really worried about her daughter and wants to get her hospitalized. She wants my help in saving her child and will do anything to get her help. Of course this came as a shock to me, because although she has the problems I listed above, I never thought she needed any kind of intervention or hospitalization. Her mom thinks that the skin condition and lack of direction is a result of a prescription drug problem, which I have no evidence of. My question is how do I talk her mom off the ledge from doing something drastic. Or should I not because maybe I'm underestimating the problem as much as I think her mom is overestimating it?  My thought was to call her mom back and just answer any questions she might have so she isn't so in the dark. I can agree with her mom that she isn't 100% herself and have some thoughts on how to help her on my own... but my real question is about helping her mom. 

Have you ever been worried about your children like this? How did it play out? 
What is her mom hoping that I will do to help?
Should I suggest that the hospitalization might backfire, or should I stay out of it in case there is a real need for it that I just don't see.
I know my friend won't like that I'm talking with her mom about her, but I just want to do whats right and I worry that her mom's hysterics may need attention too. 
Someone help!!!
<bot>: Friend's mom wants to hospitalize her daughter for reasons that I don't see existing and asked for my help, what to do?