<human>:  What are the steps to follow when disputing a charge on a credit card?
<bot>: 
1. Contact the merchant who charged you and try to resolve the issue.
2. If that doesn't work, contact your credit card company or the bank that issued your card and notify them of the issue.
3. Provide proof of the issue, including the date of the charge, a copy of your statement, and any relevant documents or receipts.
4. Request that the charge be disputed and removed from your account.
5. If the credit card company or bank is unable to resolve the dispute, you can file a formal dispute with the credit reporting bureaus.
6. Keep a record of all correspondence and be prepared to provide it to the credit reporting bureaus.
7. Allow the credit reporting bureaus to investigate the dispute and make a decision.
8. Once the investigation is complete, follow up with the credit reporting bureaus.