<human>: Unfortunately, a bag of mine was lost on a flight returning to college after winter break back in January. About 90% of the clothing I owned was in the bag, since I only leave a few things in my room at home and my room at college when I'm not there. They (Alaska Airlines) were never able to find it, so I had to file a claim for what was in the bag and how much it was worth. This is where things get messy.

I filed a claim and sent it to their office, only to never hear from them again. Being wrapped up in school and my studies, I didn't realize how much time has passed until I came home in May and noticed I still hadn't heard anything from them.

I called them and was told they never received my claim, and I would have to send them another one, which I did, but this time with a certified mail receipt so I would know if/when it was delivered. (It was.) 

A few weeks pass, and I receive a check for $25 dollars and a travel voucher, even though I had roughly $2,500 dollars worth of clothing and belongings in the bag. The reason they chose not to reimburse me is because I submitted my claim "too late" despite the first claim never getting to them, even though it was submitted on time. I tried to call again to explain why I thought they had made the wrong decision, but was told they couldn't help me.

I don't mean to sound entitled, but I feel as if I'm being wronged. They lost my bag and now they don't want to work with me to find a solution. Is there anything I can do? I can't help but feel that this is just a method to deter me from continuing to bother them..

Thank you for taking time to help!

Condense the text into a few key points
<bot>: Alaska Airlines lost my bag in January, I had to submit two claims (in February and May) and now they won't pay me back because I'm "late."