<human>: Can you summarize the given text in a few sentences?

Hi Reddit. First post here. I have a question. My husband and I got married in June of last year. Our wedding photographer was wonderful on the day of and took lovely pictures. After the day was over, I was told we could expect our album in 6 weeks. About 5 months later, we received a disc with our images and instructions on how to pick images for our album. I did what was told. Probably 2 months after that, the photographer messaged to let me know that it didn't appear my selections went through and to try again. I did so and let her know. It appeared we were good to go to receive our album. They day after our one year anniversary (probably about 5 months after our images were selected) I messaged our photographer see if our album was in and was told that once they got back in town they would check their latest shipment, that the album should be in there. They never called, so a month later, I messaged again. Same response from them. Again, they never called. Another month passed, I asked again, and she responded saying things were crazy busy and she would get in touch with me next week. That was nearly two months ago. All of my messages and communication since has been ignored. We signed a contract stating we would get an album, but didn't specify a date when it would arrive, however we are 16 months past our wedding, and many of my other friends who have been married have gotten their albums within 3 to 4 months. I'm not sure how to proceed now. I realize they are busy, however our services have already been paid for and I now feel very taken advantage of, especially since they are now ignoring our phone calls. Any ideas on how to proceed? Thanks in advance for your help!
<bot>: Photographer still hasn't provided us with our wedding album after 16 months. Starting to ignore our messages. Services are paid for already and contract was signed. What should I do?