<human>: Hey!

If you are familiar with CS:GO you can skip a head to the bottom, else you might need to read it all to understand the situation.

Some of you might be familiar with the Valve game, Counter-Strike: Global Offensive.

It is a fps competetive game. 

Anyhow, it is quite common that people download cheats to this game and they most often get banned from the game. This ban includes that all of their virutal items gets locked onto their account. They cannot trade them or sell them for money (which only can be used in their store to buy more games on steam (game platform)). I am 100% aware that they are allowed to do this since it is stated in their terms of use.

These cheats gets detected by their automatic anti-cheat system "V.A.C."

As you know no automatic system is bullet proof and therefore it is very rare that innocent people gets inbetween and get unrightfully banned.

**Now it is time for my question, if you jumped a head. Start here!**

Last month I got an unrightful ban.

I have a value on my locked account of around $200 which now I cannot use. Therefore I have to add even more funds to my account in order to buy games. I can not use the ones I already have in virutal items.

Their support wont answer me. They even blocked me from using it after I asked why I got banned.

Is this legal? Could I write them a letter and threaten them to hire a lawyer if they wont seriously look into the issue?
I mean, after all they have "stolen" $200 plus the game. (which isn't that much and a lawyer will cost more. But I would rather pay a lawyer to do a job than let a company steal from me.)

Can you give me a shortened version of the text?
<bot>: Does Valve have the right to block anyones account and prevent them from selling their virutal items they bought for real money even if they did not break their terms of use?