<human>: Here it goes. I was involved in an automotive accident in early May. I drive a scooter. As I pulled into a Whole Foods parking lot, a women looking for a place to park decided it was imperative she reverse to let someone get out. My boyfriend, who was on the back at the time, and I could not react in time for her to see us. We were not excessively close to her bumper or in any of her blind spots. She didn't see us. The impact was enough to damage my bike's fender and push the wheel out of alignment. The woman's insurance compensated for a week of a rental car and the price of parts. The only automotive repair shop willing to work on this is still causing a hassle. I received the check for payment, but they refused to let me pick up my bike unless I paid for the 'parts' that they hadn't yet received. When the shipment arrived, the parts were obviously used, which wasn't expected, and damaged beyond repair. A summer job opportunity required me to take the scooter until I had time for these people to repair it. Months later, a second replacement is also damaged and they still do not have the parts that I have paid for. What can I do? Can I do anything?

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<bot>: Insurance paid me to get my scooter fixed. Knockoff Chinese brand no longer in production. Mechanics have my money and no parts. What should I do?