<human>: Okay, so there is a bit more to the story, but I'm going to give the version that includes the relevant facts:

I live in the USA. I sent my laptop off to get fixed as per the insurance policy I have on it. I sent it to them, they sent it back more broken. I sent it back again, they sent it (presumably fixed) to the wrong address, a family member's 900 miles from where I am. They were going to send a box to the family member's house so that the family member could send it to their office and the insurance company could send it to me. Basically, they were going it handle all the shipping since it was there fault it went to the wrong address. Anyway, they sent a box to pick the laptop up but the UPS guy never delivered it. But, it's sitting in the family member's kitchen. So, I call to explain this. They called UPS and UPS told them that the package was picked up and never made it to the UPS shipping location. Apparently, they think that the UPS guy *picked* it up and that it was on route to their office when it got lost. Now, they said they want to reimburse me for the price of the laptop and the insurance policy *before* the UPS investigation finished because of all the hassle they have caused me.

So, am I legally responsible for reminding them that I still have the laptop, or can I just let them reimburse me?

Can you summarize the given text in a few sentences?
<bot>: The insurance company for my laptop is going to reimburse me for the full price of my laptop and the policy because they think UPS lost it; its sitting at home and I told them this on a recorded phone call.