<human>: Hey everyone, I don't really post much, so please forgive me (and let me know) if this isn't the right place and the wrong format. Thanks in advance! Sorry for the wall of text, but I'm really desperate at this point.

I live in New York City, and friend of mine from Michigan sent me two packages back in November. They were filled with various old video games, some toys, and posters. They were set to arrive at the end of November, and on November 24th, both tracking numbers said they were delivered. I didn't receive anything, and I've never had an issue with stolen packages (I've lived in my neighborhood for my entire life.) My friend then told me that he wrote my address wrong, and after looking up the address he wrote (and going to the area it would be in only to find nothing,) I found out that it doesn't exist in the city. After visiting the post office several times only to be told that they basically had no idea what was going on, I decided to call the company's main number and deal with corporate. Flash forward to this week, after weeks of calling (some calls were successful, and some were just busy or flat out ignored, and they gave me a runaround with several different numbers to try) today I got off the phone with my local branch's supervisor, basically telling me that although the standard procedure is that a machine takes photos of the packages and they keep track of the locations, these two packages had no information, and they had to ask the truck driver, who didn't remember anything about them. The packages both have $100 dollar insurance on them, but a lot of the contents are valuable, and I feel like they were delivered in my neighborhood, but to the wrong address. What should I do?

Give me a shortened version of the text
<bot>: A friend sent me two packages and wrote the address wrong. The address he put does not exist in NYC. They were delivered anyway and the post office/USPS isn't helping me find them. What should I do?