<human>: Condense the text into a few key points

My buddy is traveling around in Australia and about a month ago he bought a tablet (a Asus vivotab smart ME400C if it makes any difference). Some days ago he wanted to use it but the but he notices that the screen is completly destroyed even though he has not dropped it or misused it in any way. The screen wasn't proberly fixed to the rest of the device.

He did some research and apperently this is a commen problem for the Asus tablets.

Our question is, is there any way we can make the shop he bought it from pay for the repairing of it? It will cost him around 330 AUD or 344 USD.
<bot>: my friend bought a tablet in Australia. The screen suddenly broke. He didn't drop it or anything, it's a commen thing for the tablet. Reparing it will cost 344 USD. Will the store pay?