<human>:  Can you explain to me what user experience is?
<bot>: User experience (UX) is a term used to describe the overall experience of a person using a product or service. It covers the end-to-end journey of the product or service, from the moment the user encounters it, to interacting with it, to getting value from it, to ultimately achieving their desired outcome. UX is driven by the combination of usability, accessibility, desirability, emotion and function.