<human>: Ok, this is honestly still unbelievable to me so here goes. I ordered an Oculus Rift VR Headset. 2 months later when the Rift eventually shipped I already had my Vive for a long time and didn't want to use a vacation day to sign for the Rift. I just let it return to sender. Oculus got the rift back, sent me an email about my refund and all was well. Then I got another email saying that a return shipping label will be created and to just ignore it...it's just how their return process goes. I thought that was fine, wouldn't affect me.

Well around that time I had bought a complete Mage Knight boardgame set from a user on Board Game Geek forum. The tracking said the package was delivered yet there was no box at my door. I asked the sender, I filed a claim with USPS and did everything I could. I had never had this happen to me.
Eventually, I connected the two together and realized what happened. UPS had come by the same day, because of the Oculus return label and picked up my newly delivered board game.
I immediately called UPS and confirmed that this was the case. The rep told me there was nothing she could do at this point because it was on it's way to Oculus already. She said to contact Oculus. I thought this was strange but did so right away. Oculus replied very quickly telling me not to worry and they would get this sorted right away. Had a couple more back and forths giving all the tracking numbers and I was assured it wouldn't be a problem.

That was FOUR WEEKS ago and Oculus support completely stopped responding to my emails. I'm not sure what else to do at this point. I'm pretty sure this is considered stealing. Does anyone have any suggestions. That boardgame was fairly expensive.

I would have tried to get UPS to bring it back if Oculus support hadn't told me they could do it. But now it is in their hands and I can't do anything UPS.

Can you provide a brief overview of the text?
<bot>: I let my rift return to sender and Oculus created a UPS return pickup label. UPS guy picked up my completely unrelated package and Oculus won't give it back.