<human>:  At peak hours, 11 am - 1 pm and 5 pm - 6 pm, the local fast-food restaurant serves 12 cars every 15 minutes. Off-peak times, they serve 8 cars every 15 minutes. From 4 pm - 6 pm, how many customers do they serve?
<bot>: How many 15-minute blocks are in an hour? ** 5 pm-6 pm is one hour and they measure service in 15-minute blocks so 60/15 = <<60/15=4>>4 15 min blocks
How many cars do they serve at peak times? ** At peak times, they serve 12 cars every 15 minutes so they serve 12*4 = <<12*4=48>>48 cars in 60 minutes
How many cars do they serve at off-peak times? ** Off peak times, 4pm-5 pm, they serve 8 cars every 15 minutes so they serve 8*4 = <<8*4=32>>32 cars in 60 minutes
How many cars do they serve from 4pm-6 pm? ** From 4pm-5 pm they serve 32 cars and from 5pm-6 pm they serve 48 cars so they serve 32+48 = 80 cars
#### 80