<human>: Our microwave was brand new with our new house and died 2 weeks after we moved in. Company sent a warranty repair guy, diagnosed, order parts, came back and repaired the microwave.

Well, typically you need two guys to remove an over-the-stove microwave and this guy did it on his own... putting deep paint scratches into our wall (lots of them). Then, when we turn the fan on, it now blows on our cabinets instead of the vent above. To fix that, we'd have to take the microwave back down and swap the fan.

Should we contact the manufacturer directly or wait patiently for repair guy to get back from vacation? Repair guy was extremely hard to get a hold of during the whole process, gave us short notice, and just an old grumpy guy when doing work.

Give me the gist of the text in a nutshell
<bot>: Warranty repair man damaged wall / configured microwave wrong, now on vacation until 4/7, what course should we take?