<human>: Could you distill the essence of the text into 1-3 sentences?

This past weekend a friend opened up to me about something that had bothered them all their life. It was 8pm this saturday and for the 3rd time in 30 min she had repeated the same question. I half jokingly asked her if she had short term memory loss and never expected her to tell me this:

-If she is tired or under the influence of alcohol (even just a little) she forgets conversations.

-She never remembers people's names or faces even after meeting them numerous times. (She's self diagnosed herself with something called 'prosopagnosia')

-She has lived in one place for 18 years and still has difficulty with directions to places within a few miles of her house.

-She can't remember things like her multiplication tables no matter how hard she tries (she learned to cope by counting on her fingers)

-She's talked to a therapist and psychiatrist who say there is no possible treatment for it, and doctors who she asks about it say she is making a big deal out of nothing.

She's scared for her future career as she'd never remember a patients face and believes it's hopeless. Please Reddit does anyone know ways to cope or even a doctor with a diagnosis for something like this?
<bot>: Friend cannot remember faces, even of family sometimes. Thinks it's prosopagnosia, what can we do?