<human>: Can you condense the text into a few key points?

Let me provide some more information about the issue to you guys. We were having trouble with our wireless Netgear router, so we called their support line and they sent us to this off-site tech support company. The company in general is iYogi, which I found out is based in India (first red flag there). They said they had to use my computer specifically because it was the only one that was hardwired into the router, (this is the only reason I found out about this scam technique they use.) Unfortunately I couldn't talk to the rep because I had to leave for work, so my dad was talking to him. The last thing I saw was my dad on the phone, and downloading a Remote PC control client from them. (second red flag)

When I got home, I logged into my computer and saw their "PC Diagnostics" program on my desktop. Confused, I gave it a once over and couldn't believe the stupidity I saw on it. It said that I had absolutely NO firewall/antivirus (I have AVG), NO system restore points (I have a few from recent windows updates), and some registry errors (checked with CCleaner and found none).

I then found out they said that my computer *might be* causing the issues from what their "scans" told them, and tried to sell one of their plans to my dad where they could just monitor and control my PC and "clean it" whenever they thought it was needed.

Luckily for me, I've had a few computer engineering classes and IT classes, and know that my PC doesn't have any of the problems that their program says.
<bot>: iYogi was supposed to fix our wireless router, instead tried to sell us their $200 "service" plan, and scanned my PC with a program that falsifies information to try and push a sale. As shown here: [