<human>: So here's the situation.  I live in Chicago.  Apparently I managed to accumulate 3 parking tickets over the course of the last year and a half that I never even noticed as being on my car.  So anyways, they all show up.  2 of these are absolutely ridiculous and I chose to contest them; the other I thought was actually legitimate.  So I type out a my case, write a check and send this off in the envelope they provided.

Then out of the blue, my car gets booted and towed about a month later.  I haven't gotten any communication whatsoever.  I would have yelled at them for booting the car but I don't drive it every day and it was around the corner from my apartment when this happened.  So it's now gone.

And then, just to add insult to injury, a week afterwards I get a warning that my car WILL be booted and towed if I don't deal with the tickets.  I've been in contact with someone in the department but they have been of zero assistance.

It seems to me that what's happened is that they lost the original envelope and then compounded that error by going ahead and taking my car.  If they'd sent me another notice that something was wrong, I obviously would have investigated and this would have been worked out.

What should I do?

Condense the text into a few key points
<bot>: My car was towed even though I attempted to pay off the tickets and I had no warning that anything went wrong with that attempt.