<human>: I have MS, Multiple Sclerosis, which in a nutshell is a disoder in which my nerves don't communictae with my brain properly.That being said...

I was in the ER with bladder retention. I was 18 years old but because of my petite frame and baby-face, looked about 15-16... and because I couldn't pee for 2 days I also looked 6-7 months preggers. While waiting for my mom to get to the ER, some lady called me a "dirty whore" who should learn to "keep her legs closed". 

I didn't know how to take it. No one had talked to me like that before.

Now, my mother is a lady of great charisma, and polished grace. She is beautiful, intelligent and remarkably witty. She's the kind of woman who when walks in a room, everyone notices, and likes. She's a force of nature, and certainly not someone you would piss off. when she got to the hospital, I told her what the woman said, and Mom walked over to her and said, 

"She that precious girl over there, curled into a ball and sobbing? That's my daughter, and she is not a pregnant whore. She has Multiple Sclerosis, and is suffering from bladder retention. At the moment, all she feels is pins in needles all over her body. She feels like someone is squeezing her middle which is already filled so much that if she doesn't get help soon, her kidneys could fail. She has a dibilitating disease that is quite literally killing her, and is stuck here, in this town, because the best medical staff is here. I believe that you owe her an apology." the lady mumbled a mortified "I'm sorry" and my mom said, "and if you so much as look at her again, I'll knock you out cold, you lousy bitch."

Can you condense the text into a few key points?
<bot>: My mom threatened to knock out a women whicle wearing a dress worth thousands, and diamonds worth more, in the middle of an ER because the lady called me a whore.