<human>: In Canada our main option for lingerie option has been La Senza for several years. Recently we have gotten better options such as Victoria's Secret and many local options. For over a decade I have reliably bought my ladies undergarments at La Senza and was really excited when they were purchased by Victoria's Secret. At my heaviest I was 198 and a size 12 and could still shop with my smaller friends while wearing an XL. 

I have had a gift card for over a year and a half and in this time have struggled to find anything really special in the store that is in an XL. Each trip in the past I have not said anything because I was embarrassed by my size. Today I went shopping for something romantic for my fiancee as I have lost almost 15lbs and was feeling great. 

To my disappointment the largest size I could find on the shelve is L. When I was trying them on and was disappointed by the results the sales clerk asked me how I was doing. I decided to speak up because dang it, I have worked hard and I deserve to feel sexy. She said they only have what is on the racks for sizes. I go an look over every item to see if there is anything I can buy. There is a single red piece of lingerie, which as a redhead I cannot wear confidently...

The clerk referred me to her manager who gave me the customer service number. I was informed that they are phasing out the XL sizes and are already no longer carrying DD cup sizes. I am currently stuck with a gift card that is useless... even if I fit a large I have no intention of spending money there. 

To be clear the actual service I received was fine, the manager encouraged me to call the company and expressed a level of discomfort with the company decision to change their size range. Even stating that they are targeting the "23-year old skinny college student". 

From here I do 2 things:
* call the customer service to ask for a gift card refund 
* find somewhere that is more inclusive to women

Can you condense the text into a few key points?
<bot>: Tried to buy something special at La Senza which no longer carries XL which I have worn for years. Looking for new options...