<human>: Can you give me the gist of the text in a nutshell?

**Background**: I graduated last year with a BA in History and am currently a contract employee for a Fortune 500 company. I'm one of a few new-hires working with their Tier III Customer Service team. I don't have a specific career plan, but I believe I would like working in IT (During school I made some money by helping local small businesses backup/upgrade/clean/expand their systems and general consulting stuff, all of which I enjoyed). To that end I'm working towards a post-bacc in IT Management. I've think I've made good impressions on my boss, his boss, and her boss. The highest level boss that I've met knows I'm studying IT and got me a 1 hour 1 on 1 meeting with our site's head of IT. The meeting is next week and my goal is to work myself into a Shadowing/Interning opportunity. My boss knows my goal for the meeting and has said he'll work with me and my staffing agency to let me spend time with IT if the opportunity comes up. I must have made good impressions to land an hour long meeting with IT, because, unless they're thinking about keeping me somewhere in the company, I can't imagine how they'd benefit from spending time on a contract employee. 

**Question**: What questions or just general pointers/tips can help me turn this meeting into an opportunity to spend time (Shadowing/Interning) with their IT team?

I genuinely want to know what exactly they do in the company, what projects they're working on and the like, so I'll be asking questions along those lines. Within the month I'll have saved enough for the post-bacc and it would probably be best to look for an IT job/internship since I'll only have student status for around 2 years, so I'm approaching this as a shot to create my own internship/shadowing opportunity within the company I'm at now.
<bot>: I want to move from customer service to IT within my company, what questions in a 1 on 1 meeting w/IT can help make it happen? Thanks.