<human>: Can you provide a brief rundown of the text in within 3 sentences?

My husband (30M) and I (26F) are new to credit (we both have none), and just purchased a new car with some very gracious financial assistance from family members (who we will be paying back over the next few years).

Now we are on track to begin building credit, and in the meantime, we have both started using PRBC online to build an alternate line of credit, hoping that it might be usable for a FICO expansion score in the future for loans and possibly for our current credit card application, in case we are not approved.

I'm wondering if anyone has used or is using PRBC, and if so, have you had a good experience with them? Apparently their website is still in beta (how has it taken this many years for them to go online?!) and I am having a rough time getting my account going and reasonably useable.

My husband had no issue creating and verifying his account, but when I tried to create mine, it wouldn't accept it, saying that they could not verify my ssn. I realized that I had entered my birthday wrong, so I tried again and it still gave me the error on the ssn. After backing up my identity with tax documents, customer support seemed to indicate that it was a site error and that they would resolve it by the end of today. They still haven't fixed it, but I was able to get into my account somehow and add new personal information. However, if I try to go to my main page it pulls up the application window that discredits my ssn. At this point I'm worried about identity theft.

With that problem, along with the problems that go along with the site being in beta, I've been questioning the legitimacy of the company. They are, as best I can tell, federally recognized as a reporting agency, but man they aren't coming across that way. I'm hoping someone here can ease my worry and anxiety a bit about PRBC.
<bot>: Is PRBC trustworthy and worth it to try and build alternate credit as part of the FICO expansion score, considering I have no credit and will be slowly building it?