<human>: Give me the gist of the text in a nutshell

Hi Reddit, two days ago my mother had a  visit from some burglars, they took a lot of valuable things including a macbook, 2k$, gold and even perfumes.
The funny thing is i have a video of the burglars but I'm only able to view it on her computer. I have a copy of it and I'd like to make it public in order to catch the bastards but this video isn't an easy fella. it's in VVF format. I've searched google for a viewer/converter but the only thing that popped out keeps crashing on me. Local authorities have seen the video on my mother's pc but they need a copy in a standard format. is anyone able to help us? Authorities have a solid clue on who it may be the bastard but we aren't able to export that video in some standard format. please help, I will post the video online!
<bot>: mom's house robbed, caught the bastards on video, video is in VVF format, nobody can open it, need to export in mp4 or avi