<human>: Follow-up to [this post](

Brief overview: Student loan payment was double posted in error (the FASFA loan site's fault), my bank capitalized on it by reordering our transactions to maximize overdraft fees.

My wife talked to the FASFA people who were completely shitty and unhelpful, so I went to the bank today to try to talk them out of the overdraft fees. The manager didn't care too terribly much either when I tried talking to her as one human to another, she also didn't respond to me threatening to close the account (she offered to refund only one of the nine overdraft fees).

She denied reordering the fees, she repeated "these are the order that they arrived here." Even though all of our < $5 transactions from the days prior to the loan payment were posted after we went into the red.

At the peak of my frustration I told her that it really felt like we were being robbed, and if I'd taken the bank for $300 I'd be in jail.  She told me that wasn't true, that the overdraft fees were there for my protection. I replied, "You just told me to my face that charging me $35 per transaction after conveniently processing them in the order that maximizes these fees that you're doing it for my protection... and you can sleep at night?" 

As soon as she realized I was accusing her of being the villain she changed her tune up and said if I filled out a form for an overdraft line of credit she could forgive $105 of the fees. I filled out the form, but as soon as the money posts back to my account I'm closing it.

Summarize the given text in a few sentences.
<bot>: Being nice to the manager got me nowhere, being borderline abusive got me 1/3 of my fees back. It felt really good to call her on her bullshit.