<human>: I've recently bought a pair of earphones from an online store, they sent me the wrong pair and to obtain the actual product I ordered... they've asked me to do this (Copy pasted from the ticket response):

**Response:**

*Hi*

*We would like you to destroy your earphones, to do this please do the following:*

*1. Cut up your earphones into many pieces*

*2. Write on a piece of paper your order number, full name and this ticket number.*

*3. Take a picture of the destroyed earphones with the piece of paper with your info.*

*4. Attach the image to this ticket*

*5. Add to the ticket your full mailing address.*

*Once we confirm the image we will arrange a replacement to be sent to you.*

*Again i am very sorry that your earphones developed a fault.*

*Thanks*

To give a bit more background, previously they offered me a refund of $5 for sending me the wrong item. The problem is the pair I ordered has inline mic and controls for my iPhone whereas the pair they sent doesn't have this so I told them that the one they sent me doesn't meet my requirements.

So after being asked to do something absolutely absurd (if I was the business owner I would have asked the customer to keep the other product as goodwill) I started to wonder if anyone else has had any weirder experiences...

Give me a shortened version of the text
<bot>: got sent the wrong product, was asked by retailers that I have to destroy the one they sent before they will send the one I ordered.