<human>: Give me a shortened version of the text

So it's a little bit more complicated than the title suggests:

I broke my leg skiing up near Montreal about 3 months ago and went to a nearby hospital. I paid around $400 for x-rays and put down a $1200 deposit before they treated me for anything. They ended up taking a significant amount of that deposit a couple weeks after the visit, so I assumed there was nothing else to be paid. 

This recent bill is telling me that my crutches were apparently unpaid for (this is what I thought the deposit was for) and now I get this letter after the deadline they set that they will forward my account to a collection service with an additional 25% service fee. 

The only option they've given me to pay it is a phone number to the hospital which has gotten me nowhere. I know basically no French, so when I've called, I tell them in French that I'm American and don't speak French, asking to speak to someone in English, to which I get transferred. This process is repeated for 20-45 minutes at which point I give up because the phone bill for calling Canada is going up, and no one has given me any useful information.

Based on the fact that nearly all information about myself in the letter I received is spelled incorrectly, I assume that they probably have sent at least one other letter within this 3 month time period and it was just returned to them because of an incorrect address.
<bot>: Canadian hospital billed me saying they needed a payment by June 11, I got the bill on June 19. The number they gave me to pay the bill has been shown to be useless. I don't really know what to do.