<human>: I posted this in /r/computers but thought I'd try here as well.

I have an XPS M1330 that has shat the bed like so many others with the NVidia chipset. No power, no nothing. The system is out of warranty, but I have been told that due to lawsuits etc, Dell will replace, not repair these units if you can get to the right person on the phone. The best option I have gotten from Dell so far is a $200 discount off a $500 repair. AFAIK these repairs often don't last 90 days before failing again. Are there any Redditors here in the know that can help facilitate a replacement for me? I used to be an L2 at Dell back in the day, but I know longer have any contacts on the inside.

Condense the text into a few key points
<bot>: Looking for Dell Support Rep to help replace busted ass XPS M1330 w/ Nvidia Chipset of Doom that is OOW.