<human>: I am currently a dental student but have worked as a dental assistant and a dental hygienist in the past.  I want to know if people have had to put up with long waits, rude nurses/doctors and any other annoyances you've had at a doctors office.

My most recent example happened at the local hospital.  I had to come in for a first thing in the morning follow up for some previous bloodwork and decided to go in the day before to ask what I needed for the following day (the hospital is 2 blocks from my school).  I ask to get an appointment for the following day and am told I won't need one just show up in the morning and the doctor would be able to see me.  I ask the scheduling nurse what time the doctor gets in and she says between 8:30 and 9:00am.

I show up the next morning at 8:45 and notice there are several people already there.  I sign in and start my wait.  Around 9:00 the nurse calls in everyone ahead of me on the sign in list, no big deal, I'm not exactly in a hurry.  9:30 rolls around and they call in the person after me on the list.  At this point I'm starting to get a little mad because I had specifically asked for an appointment the day before to keep this exact thing from happening.  Around 9:45 I walk up to the scheduling/clerk nurses and ask when I will be seen.  I tell them the person after me has been called, I've been waiting for an hour and I looked right at the nurse from the previous day and said you told me I didn't need an appointment.  After some arguing, one of them finally got off their ass and got me into a room within 5 minutes.

Can you summarize the given text in a few sentences?
<bot>: Doctor's office was not smart enough to schedule an appointment, made me wait over an hour to see the doctor for all of 5 minutes.