<human>: Location: India

I purchased a Dell XPS 15 in 2011. The warranty expired a year later. Three years after that, in 2015, I discovered that Dell made a serious flaw in the chipset that causes voltage spikes when using the NVIDIA GT525M card with OPTIMUS. I contacted DELL support regarding this and pleaded them with sources [[1] [[2] [[3] indicating that they are manufacturing defect, asking them to provide a BIOS update for the least. They denied it and they tried to convince me that it is a heating issue (I applied artic silver and it is still happening). 

I then decided to contact Michael Dell about this, and ended up with the escalation support. They gave me some tools and simulation to run (to prove that it is a heating issue). When they analyzed the results they agreed that it is not a heating issue but a manufacturing defect in most of the XPS systems that causes due to different voltage spikes. They provided me nothing but a formal apology that they cannot help with phased out models.

I've been playing games with underclocked settings, but still my PC hard freezes and crashes in all the games. All I need is a fix for this from DELL. How do I move from now on? Is there any way I can approach them legally? Is it worth going public? I seriously cannot afford to buy another laptop. This XPS is still midlevel with i7 quad and 8 gigs of RAM!

Please help me out guys.

Can you give me a shortened version of the text?
<bot>: Dell sold me a laptop with manufacturing defect. By the time I learned about the defect, the model was out of warranty, and dell won't fix it!