<human>:  What are the pros and cons of using Airbnb?
<bot>: 
Pros of using Airbnb:
 • Lower cost than a hotel
 • Greater flexibility since you can often have access outside of traditional check-in hours
 • Experiences tailored to user preferences
 • Variety of accommodations available depending on budget, location, etc. 2

Cons of using Airbnb:
 • Difficult to contant customer service in times of need
 • Lack of safety regulations, as hosts are not bound by the same standards that hotels are
 • Sometimes hidden fees or pricier than expected
 • Diputes and cancellations can be difficult to resolve