<human>: Can you condense the text into a few key points?

I work in a bar and recently a coworker has not been pulling her weight and sitting down and avoiding duties at most opportunities. Now I don't actually have any shifts with her but have to take over from her and the place is usually a mess. More importantly, other coworkers have been having more trouble with her than me but we are all good friends and nobody wants to be singled out as the one who made the complaint.

We have tried to get her to be more active but she usually finds ways to look busy and pretend to comply. We have let it go on for a couple of months and it seems to be getting worse and she has been going in huffs with people who complain to her. So we didn't just go straight to our boss. And even making a complaint, our boss is quite understanding and would make an effort if we had problems.

So yesterday we decided something had to be said and we made a decision as a group to let our boss know. I convinced people to leave out the things that would actually get her in trouble and to just make it seem like she wasn't pulling her weight.

Today I have just got texts saying things like "I thought we were friends" and "I am under a lot of pressure and nobody thought to ask". Now nobody thought there was anything wrong with her, she is always upbeat and it was even a little hard to take how upbeat she was as if there was nothing wrong with her laziness. As I said our boss is understanding and if she went to her saying that then there would not be a problem but we would still need someone to work the same amount as the rest of us on busy days.

I understand being at work and being stressed out to hell as I have been on the verge of breaking down there but I don't understand making everyone else the bad guys when everyone is willing to listen and understand. I don't know how to go about this as she is important to all of us there. Even if she turns out to be just taking advantage of us we still have to work with her for the foreseeable future.
<bot>: Coworker was being lazy and the rest of the staff had enough. Made a complaint and now she is claiming to be under a lot of stress and that none of us understands her.