<human>: Can you summarize the given text in a few sentences?

I would like some legal advice in the hopefully unlikely case that I have to do something. I will not be specific on what the item is, nor who/what the business is and does, I would like to keep this general.

About a month ago my friend and I dropped off an item at a very small (1-3 people) business to get it repaired. I was told to pay upfront using paypal, being the gullible idiot that I am, I agreed. I was told that this item would take no longer than a week to be repaired, skip forward a month and the item is still not fully repaired and is not ready for pickup. Between the time I dropped it off and now, I have texted and facebook chatted with this individual and they kept giving me dates and times that the item would be ready, but it still isn't. I decided to look up paypal buyer protection since I did pay for it as a service. After looking I realized that I do not qualify for buyer protection since this is a "custom" job and is related to a vehicle, both of which are listed on the "Ineligible Items" list. I have no receipt either since this was a referral from a friend and was supposed to be a quick job. I did put down what the service was for in the payment though. The total amount I paid is about $1000, but the item they have is also worth $1000, I'm afraid to argue with this person as they might rip me off and keep my item and my money. This business is also run by people who probably aren't exactly legit business owners either but do work on the side...do I have ANY legal ground? Any help is appreciated. Thank you.
<bot>: Small business, might not be 100% legit has my item that they were supposed to fix a month ago and still haven't. Paid up front as a service in paypal without a receipt.