<human>: At the end of last month I was in a car accident.  I was stopped and had my blinker on to make a turn into a parking lot when I was rear ended.  We exchanged information and I reported it to the insurance right away. I tried to call the non-emergency police line but couldn't get through to someone to ask that an officer be sent out so I gave up and we went our separate ways.  Since I was on the clock for my IT job, I went to a doctors office where they diagnosed me with having moderate whiplash.  I filed a workman's comp claim and they've been handling all my medical bills.

After a few days of not hearing anything, I called the other drivers insurance to see what the status was.  They informed me that they had nothing on file.  The other driver had not reported the accident to their insurance.  I had already called my father-in-law's insurance agency (he owned the car I was driving) and I had went to the police station to file a report. So I filed a report with the other driver's insurance company.  

It took them almost 2 weeks to send someone out to inspect the damage to my father-in-law's car.  They had told me that they would not supply me with a rental car until they inspected the car and now they're telling me they will not supply me with a rental car or pay for the damages until they speak with their client.  They say they've been trying to contact her but she won't return their calls.  

It's been over 3 weeks since the accident.  I've been in pain every day since and this is really stressing my family out.  I've been told I should get a lawyer, but I wanted to wait to see what the other driver's insurance would offer us, but there's been no offer and they say they can't do anything until they talk to their client and their client isn't talking to anyone.  What options do I have?

Can you give me a shortened version of the text?
<bot>: Got rear ended, car is totaled and I'm hurt.  At fault driver's insurance won't do anything until they talk to their client who isn't answering their phone calls.