<human>: This happened to me today so a bit of background I live in a small town in the UK and I recently started a new job at Pizza Hut delivering pizza it's my 2nd week and everything's going good, I get one of my deliveries enter the address into my satnav and go, due to the way the town is laid out the house numbers can be a bit confusing so the my satnav takes me to the area but from the signs it doesn't look like the correct address then I see a small black of flats on the field  I walk over there and see that it gated all around and the entrance is somwhwere else, so I had would have to go back to my car and drive round to the entrance but I could see the house the door right in front of me on the 2nd floor so I thought I could just call them and tell them I'm just outside and if they could just came out I could pass it over the fence as it had already been paid for. So I ring them a middle aged woman answers and I ask if they can come out and quickly grab it  she says "I can't" and then I say "why not?" And she just keeps saying "I just can't" me being a little pissed said to her fine I'm be at the door in a annoyed tone of voice so I get back to my car I take a extra long just to get there just so they get a little pissed off as well, so I get to the door and when she opens the door less than half way I can see she is in a wheel chair I instantly turn red I just acted like a dick to someone in a wheel chair, she doesn't say anything I give her the pizza she gives my a dirty look and slams the door.

Can you provide a brief overview of the text?
<bot>: Went to deliver pizza and asked a woman in a wheel chair to come down and collect pizza and when she didn't I acted like a dick.