<human>: Can you give me the gist of the text in a nutshell?

Hi Reddit! My parents today found out that they owe $19,000 in taxes! Ouch! They have had a rough couple of years. Before the economy crashed my Dad ran a very successful business and my Mom has been in public education for 20 years. They lived in a very beautiful comfortable home and had nice things, but then the economy tanked and they lost everything due to my fathers company failing. Anywho, I am just so heartbroken for them because they are really struggling to make ends meet right now. Things in the industry my father works in have not gotten better and they are living on my mothers meager salary. Is there anything they can do to get the IRS to lower the amount of taxes owed or what can be done? Please help and thank you for your sharing your knowledge!
<bot>: My parents owe $19k in taxes. What can be done to lower the amount they have to pay to the IRS, if anything?