<human>: Can you condense the text into a few key points?

We've been together for 2 years and I have no intention on breaking this off but I could really do with some advice reddit. We live apart during the term time but talk every day. As you know its currently finals season so I'm in quite a bad place right now due to the commitments coming with that. I've also found out over the past couple of days that my gran has been admitted to the ICU, although I am not especially close to her I am increasingly worried that my mom is not getting enough support with this while I'm away. My boyfriend has always had quite a blunt matter-of-fact way of speaking and has never been a very good phone person but after explaining the situation to him last night I was left in tears with the just how little consideration and sympathy he had with the conversation. I'm quite worried that I'm putting too much on him at the moment (as he is just as stressed with losing this job and car) but I could really do with some moral support and love right now which I don't feel like I'm getting. I love him to bits and was very supporting when he lost his job (although I was with him rather than at school at the time) but he keeps asking me 'well what do you want me to say' and 'theres not much I can do over the phone'. I don't know if i'm expecting too much from him reddit but when he asks 'I don't know what you want me to say' it just feels like he should just..... know.... you know. I'm sure this makes im sound like a horrible un-supportive person but in all other aspect (and in person rather than over the phone) he is great. I'm just wondering if there is anythign that I can say to make him understand how hurtful it is to me. thanks

Sorry this is written so badly I'm still at work. Thanks.
<bot>: What do I do when my boyfriend dosen't provide enough emotional support and just asks 'well what do you want me to say'?