<human>: Can you summarize the given text in a few sentences?

I am a representative payee for a friend of mine who is on Social Security disability. This past month, there was a garnishment from the IRS taken from her benefits as per the bank statement. We (neither she nor I) never received any notification of this. I contacted SS and they said it was from the IRS for $185 a month but that was all they knew. We contacted the IRS and it's around $1k total owed to which they are garnishing in a Federal Payment Levy Program (so about 6-7 months of payments). The IRS is saying they don't send any paperwork out after the initial notice which we did not receive (it was sent to her prior address from 2012). Is there any benefit of setting up a repayment plan vs just letting them garnish the benefits. It's not causing a hardship. The IRS representative was not helpful and said there were fees associated with it and then a paper check would have to be mailed so it kind of seems like it would be a pain, they also wanted to lower the payment to $25 a month, I'm assuming there would then be more interest and penalties to be paid if the payment was lowered and therefore lengthened. They also said she would not get any paperwork when it was paid off and that the only way to get any paperwork was to make a payment agreement.
<bot>: is making a payment plan with the IRS better than letting them continue to garnish SSD income? And how can we obtain paperwork of the garnishment?