<human>: Can you provide a brief overview of the text?

Ok, so I have a Toshiba laptop. It's less than a year old, and the screen cracked. I was browsing the web, picked my laptop up (holding it by the screen and by the base--I wasn't throwing it around, mind you), set it back down on a table--screen was cracked. It happened to crack right where the screen was screwed on to the unit, and the cracks branch out from that point. The whole screen is ruined--the laptop is ruined. 

I called Toshiba, they said the screens aren't covered by their warranty unless it is a manufacturer error. I sent it in--guess what? It's not a manufacturer error and they want me to pay $300+ out of pocked to fix the screen in my brand newish laptop. The sucker is still under its 1yr warranty. 

I explained that I believe the computer has a manufacturer defect, and that I would like to speak to one of his (the repair tech that contacted me) supervisors. He stated all quotes are final and attached the document about Toshiba's 1-year warranty. He said I could find everything about physical damage on page 8 & 9. I looked on page 8 & 9 found nothing about physical damage. Searched the document, found nothing about physical damage. Read part of the document, and the only thing I could find was 'accident, abuse, misuse, neglect' is not covered. If it was an accident that caused my screen to crack by simply placing it on a table, then I don't believe it's an accident on my part. 

The service tech, of course, sent this e-mail at the end of the day on Friday, so I don't expect a reply until Monday. I stated that I could find nothing about physical damage, and that I wasn't the sort of person that could be intimidated that easily. I asked for the contact info for his supervisor as well. 

This is not a uncommon problem with Toshiba, and their crappy customer service is a bit legendary. 

Is there anything I can do reddit?
<bot>: My laptop screen cracked--I'm convinced it was an error on their part and should be covered. What can I do?