<human>:  How can I make my hair more soft and shiny?
<bot>: To make your hair soft and shiny, you can use a deep conditioning treatment and regular trims. Use a natural shampoo and conditioner, and avoid the use of heat styling tools such as curling irons and blow dryers. Try to limit the use of hairspray and other styling products, as these can damage your hair over time. Furthermore, protect your hair from the sun and use a good quality deep moisturizing treatment once or twice a week.