<human>: Condense the text into a few key points

I'm going in circles here. Maybe someone can give me more insight. Bought an Apple Gift Card worth $1300 off someone on Macrumors.com forum. Code was sent via Macrumors messages, and physical card was mailed to my parents in Albany NY (permanent address). I currently live in NYC for work. I was planning on purchasing a new computer online, so I didn't bother with the card being sent to me. This was back in May. I kind of forgot about the actual card, and thought it was sitting at home. I would check my balance online every few weeks to make sure it's still there. Yesterday I check my balance online and it was $0.
So I message the guy I bought it from, and I ask if he accidentally sold it to someone else or something, and he says the code was sent via online and snail mail and that's the last he saw it. While I can't rule anything out, there have been plenty of gift card transactions done with him, without problem. I also ask my parents about the card, they have been searching high and low for the letter/card. They are not sure if it ever came.
I call Apple and ask to trace the transaction. It was used on July 20th in the Syracuse Apple Store, about 4 hrs away form NYC and 2 hrs away from Albany. They didn't purchase anything, they just divided the card into smaller amounts. The manager said they didn't have a physical card and was definitely a fishy transaction. They said that's all they can tell me, and I need to contact my local police department to open an investigation, hopefully allowing Apple to give more private and pertinent information to law enforcement.
So I go in my local precinct in NYC. Explain the story, they tell me I need to do it in Albany where the card was supposedly sent. I call Albany, they tell me to call Syracuse. I call them, they say report to local whatever the fuck. I say fuck me, there's no where I can report this. Please help me out here guys. The Apple store obviously has the information, but I can't file a report.
<bot>: Apple Gift card was used in a different city than myself. police keep telling me to report this to some other city.