<human>:  How do I perform basic troubleshooting on my smartphone?
<bot>: 
1. Check the device's manual to see if there is any troubleshooting advice provided by the manufacturer.
2. Try to identify the issue and look for solutions online by researching the issue.
3. If necessary, restart the device by turning it off and on again.
4. Check to see if there are any updates available that could fix the issue.
5. If none of these solutions are successful, contact customer service for assistance.