<human>: Provide a brief overview of the text.

So, last thursday (1/8/15) my car was parked on the street and was struck by a city vehicle while I was at work. Police came to the scene and left the police report under my windshield.  I contacted the company (Dominion resources) that day, and had my insurance company also try to contact them.  

Neither of us heard back until Monday afternoon.  Because this was 100% their fault i'm obviously going to put a claim in through their insurance (Liberty Mutual).  

I finally got in touch with a claims adjuster from LM yesterday and have made zero progress in getting a quote on the damages to my vehicle.  I've had to take off from work so I could try to get all this dealt with, as I'm now with no vehicle and LM hasn't helped with a rental yet.
<bot>: I've wasted a lot of my time trying to get everything going after I was hit.  Is their anyway to get reimbursed for time spent on this through insurance, or is that just wishful thinking?