<human>: Provide a brief overview of the text.

Hi there,

I currently work for a large Satellite provider in the UK as a retention advisor. Basically I take 20+ calls a day from customers looking to cancel their subscription. My Job is to maintain them as customers with offers to reduce their price.

**This is my first job**

I have been working here for 4 months now and I can honestly say I have never been so depressed in my life. I feel like crying every night, knowing I have to get up in the morning and take calls. I work every second weekend, even when I have a weekend off I sit there depressed thinking about going back!
<bot>: 40 hour weeks working in a call centre is making me want to jump off a bridge. Where can I go from here, I feel so trapped!