Instruct: Given an online banking query, find the corresponding intent.
Query: This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?
What stopped my transfer, from being accepted?
The app is showing mt withdrawals that aren't  mine.
I need to make a purchase online, where is my virtual card?
My cards were stolen
how come when i asked for 100 it only gave me 20.00 in the app
I have a duplicate payment on my card.
The exchange rate was messed up from the ATM
How do I activate a card?
How do I cancel a purchase?
Would I need to pay extra for currency exchanges?
Do I receive the physical card for free
Needed gas, been delayed for half an hour.Please fix it!
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
How old do my kids need to be to use your service?
How do I access the option to top up?
I am seeing and extra 1$ charged to my account and wanted to know about it.
There is money missing from my account.
Can I reset my PIN?
Is this app capable of exchanging currencies?
I want to transfer money with my credit card.
Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
Where did this extra €1 fee on my statement come from?
How do I initiated a bank transfer to top up?
Where can I get a new passcode?