Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I unblock my PIN in the app?
What should I do if I exceed my PIN tries?
is it possible to get a refund for something I purchased?
Why is the cash withdraw I made shown as pending?
Why would my card payment be cancelled?
Which countries are you in?
What should I do if I don't know my password?
What do I do if I see a transaction on my card that I don't recall making?
The card payment I attempted to make failed.
How long do I have  to wait for my transaction to be completed?
Can you explain why I am now getting charged a fee for using my card?
What cash machines will let me change my PIN?
Why isn't my top up showing?  Was the money reversed?
Help me close my account.
How do I know what my account is set to, I am paid in GBP?
Is American Express supported for adding money into my account?
I couldn't make a transfer because it was declined
Is there a way to revert a transaction?
Do you convert to Euro?
What do you require for identification verification?
Why are my transfers and purchases keep getting declined?
Can you make exchanges using the EUR?
Help me find the transfer that I did.
Why was I charged for cash withdrawal?
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
How do i cancel a charge?