Instruct: Classify the online banking query into its corresponding intent.
Query: The app is showing a direct debit transaction that I did not perform
There are automatic debits on my account that I did not make.
I need to transfer money into this account from my other bank account.
What will my exchange rate be?
why cant you just refund me instead of a merchant
Why won't my card accept any transactions?
When will my new card be delivered?
While abroad, I got cash, and the exchange rate applied is wrong.
Where do I find PIN for my card?
I didn't withdraw cash but I see that transaction on my app
Looks like my top up failed.
how to i go about getting my virtual card
There is a payment that has not processed.
What kind of cards an currency do you support?
Why can't I withdraw cash from this ATM?
How long does it take to show a deposit I made to my balance?
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
Why hasn't my ID been verified?
Can I still use my account without verifying my identity?
Hey there's a fee for a transfer on my account.  Why?!
What is the refund process?
Which locations can I withdraw money from?
Do you limit my top-ups?
My card seems to not be working at all.
Why have my top ups been canceled?
Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.