Instruct: Given an online banking query, find the corresponding intents.
Query: I got some items this morning but the payment says pending
I have a payment that hasn't went through yet.
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
Why do I have a charge for an ATM withdrawal? I thought these were free?
Why has my account balance not changed after depositing a cheque?
Can exchanged be made to EUR?
There is a debit transaction on my statement that I did not make
Are top-ups unlimited?
How do I know when my new card is going to arrive?
What are the steps I should take to recover my swallowed card?
What is the status of my card's delivery?
I dont have a pin
For some reason I forgot the passcode I have.
The ATM won't give me my card back. I need it back now!
Why was my cash withdrawal given the wrong exchange rate?
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
Can you check if my money has reached my account since it is not showing up yet?
Would reinstalling the app solve the problem?
Can you help me get Top Up to work in the Apple Pay function?
Why is top-up verified?
What is the age limit for an account?
I tried my PIN too many times and now my card won't work!
Can you show me where to link the new card?
Card delivery services? Where?
Please help me cancel a transaction.