Instruct: Classify the online banking query into its corresponding intents.
Query: Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
Why am I charged an extra fee on my card?
Can I get a Visa instead of a MasterCard?
Is there a minimum age for having an account?
Can I change my PIN if I want to?
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
My card couldn't pay in a shop.
Will I get charged on a foreign currencies exchange?
My card activation attempt failed.
My purchase used the wrong exchange rate
Help!  The app says I took out cash but I didn't!
Why is my refund not showing up on the statement?
What is this card payment, I do not recognize it.
I made a check and cash deposit that wasn't credited to my account.
I cannot see the card PIN anywhere?
I need to cancel a purchase?
Please help me cancel a transaction.
I have arranged a transfer, but no longer need to send it. How do I stop the transfer?
What could possibly be the cause of my failed transfer?
How can I dispute a direct debit charge on my account?
Card payment is showing as pending
Can I use a check to top up?
How do I request a refund?
the product is not working, can I get a refund?
I an not sure but it looks as if a card payment I made was cancelled.