Instruct: Classify the given online banking query into its corresponding intent.
Query: I want a Mastercard, instead.
Which one are you?  Visa or Mastercard?
When I use my card, it says decline?
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
How do I perform identity checks?
Money was transferred to me and I am unable to see it
How long before a bank transfer shows up in the account?
My card doesn't work. I can't get cash out at an ATM
What is the cost of a transfer?
What are the rules for using disposable virtual cards?
Could you please tell me why my card payment didn't work?
I topped off my card is that something you will charge me for?
My card was declined
A transaction posted twice to my account.
Something is wrong, my top-up is gone and I don't know what happened to my money.
Do you allow exchanges of EUR?
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
If someone sends me money, will I be charged?
Why has my transfer not arrived yet?
Is there a reason my new card hasn't arrived?
Hi, I have an apple watch. How do I use it to top up my card?
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
I had to pay a fee when buying items with my card.
What time will a transfer from the US take?
i needed money for a night out with the girls but i was declined, why?
How much does it cost to get more cards?