Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I find the code needed in order to verify my top-up card?
I need help finding the verification code on the top up card.
I think that somebody is utilizing my card without my authorization!
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
Can you tell me why my transfer declined?
My card payment has been declined
I need to reverse a transaction
Do you have a problem with EUR exchanges?
Can you tell me your exchange rates?
for god sake, just delete my account i am sick of this
How's the exchange rate?
How can I link my bank to my top up account?
When shipped to the US how long is delivery time?
How long does it take for a top-up?
Can you tell me why I can't make any transactions?
Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.
I cannot remember my passcode, is there a way to retrieve it?
I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?
My card has not come in the mail yet.
I was checking my statement and I think one of my card payments has reverted
lost my phone, what is account security?
How long does it take to get my money
What types of cards and money do you accept?
Why do I have two charges It should only be one charge?
The exchange rate for foreign ATM currency is wrong.
Where can I find my PIN? I haven't gotten it yet.