Instruct: Classify the online banking query into its corresponding intent.
Query: Can I transfer using SWIFT?
If I were to transfer, what would the cost be?
Can you tell me how to change my PIN?
What's the best way to use a cheque to top up?
I ordered something online a while ago and I haven't gotten it. I would like a refund.
There is a record of payment I never submitted on the app.
How do I validate my identity.
I'd like to order an additional card
Which ATM's can I use to make a withdrawal?
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
why isnt my cash withdrawal showing
From which age can my kids use your service?
What does the bank charge for lost or stolen card replacements?
I had to pay one pound more than the set price!
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
What do I do if I do not recognise a cash withdrawal?
Have a payment that I haven't done.
How do I get refills to my card when I'm traveling?
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?
think someone is using my card with permission
I am here to change my adress.
I just replaced my phone but how do I use my card information?
My card expires soon
How do I troubleshoot when contactless doesn't work?
What should I do if I see a withdrawal is pending?