Instruct: Classify the given online banking query into its corresponding intent.
Query: Someone is making transactions on my account, I think they took my card information.
My card was used without my permission, what do I do?
Can I have money in more than one currency in my account?
An ATM machine didn't return my card.
Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
Why have I not received a virtual card yet?
Please tell me how to verify my top up card.
I believe my card has been compromised because of a strange withdrawal
Can I do a SWIFT transfer?
Why am I unable to transfer money when I was able to before?
I need to top up, but I have to use an international card.  Is there a cost for that?
Where do i find my PIN?
Why was I unable to finish this transfer?
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
What has to be done to verify my identity?
I was wondering why my payment hasn't gone through yet, its been a while.
My account is devoid of funds. Am I permitted to submit additional money via bank transfer?
How long does it take to receive my card?
I don't think I made this payment that is showing up
What's the maximum amount I can top up my card with please?
I tried to make a withdrawal from the ATM, but it was cancelled.
Why do I see a random withdrawal in my app?
The expiration date for my card is coming up, how do I get a new card?
i live in portugal. do you operate here?
Where can I activate my card?
Can you tell me where I can withdraw money?