Instruct: Classify the given online banking query into its corresponding intents.
Query: Why does a cash withdrawal show as pending?
My cash withdrawal shows pending, why?
What are the reasons to be charged a fee on card payments?
There is  a charge I don't recognize.
Why didn;t my payment work
Can you tell me how many currencies I can hold?
Is there a reason that my top-up is still pending?
I did a topup successfully but its not showing in balance. I think there is some problem in system.
Does the exchange rate change?
What is the process for activating my new card?
Is there an auto top up feature?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
I purchased something abroad but the exchange rate is incorrect.
Why do I need to verify a top-up?
I just pulled money out of the ATM and was charged a fee, WHy?
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Even though I added money ey to the card, I couldn't use it
I only made one transaction at this place, but it's appearing multiple times.
My card is almost expired.  How fast will I get a new one and what is the cost?
how long should I expect to wait for my card to arrive?
help me find where this money came from
I'm trying to verify my top-up card, but I can't find the code...?
Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
I did not get the right exchange rate while getting my cash out.
How much extra will I be charged for exchanging foreign currency?
My order hasn't shown up yet, what can I do?