Instruct: Classify the given online banking query into its corresponding intents.
Query: Why check my identity?
My Identity verification hasn't passed yet is it possible to use my account?
How do I receive more physical cards
I would like to use one of my cards for a family member. Is that allowed?
Whats types of currency can I exchange?
What is necessary for the identity verification?
Why couldn't I transfer funds to my beneficiary?
Why have I not yet received my virtual card?
I already made a transfer and want to cancel it, how do I do that?
Can I unblock my pin using the app?
Who can purchase a disposable virtual card?
How long does a transfer take to reach one's account.
Where can I verify my identity?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
The disposable cards - what are they for?
Where can i top my card for free?
How long does it take for a purchase to go from pending to authorised?
My top-up is taking a very long time to complete.
The cast deposit from a week ago still is not in my account. Why?
Why is the cash transaction still showing as not completed?
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
While abroad I got cash, and a wrong exchange rate was applied.
When will my account receive the money?
My refund has not yet been credited on my statement
Can I get support?
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.