Instruct: Given an online banking query, find the corresponding intent.
Query: I want to change my PIN.
I think my pin has been compromised, what do I do?
I just transferred some money. Why was I charged a fee?
Can I add money to my account via bank transfer?
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
Why did I get a fee from the ATM?
How long does it typically take for a pending ATM withdrawal to clear?
Why has my card payment not yet been applied to my account?
How do I fill out the identity check?
What are the reasons a beneficiary would be denied?
I have an account at another bank, but I want to transfer some of the money to my account here.
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How do I get my card?
I would like an extra card.
Does your app allow currency exchange from USD to GBP?
How can my friend give me money?
I tried to top off using the card, but the money just disappeared?
If I were to do a transfer, what is the rate for that?
How can I exchange USD and GBP in the app?
Top up keeps failing
Where is my card?
I can't seem to get my virtual card to work.
How long does my top up pending last?
Please explain how I use the disposable cards?
I got a transfer fail message, but no explanation of why-- what happened?
My top-up has not posted.