Instruct: Classify the online banking query into its corresponding intents.
Query: I believe my top up did not work.
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
I am unable to prove my identity
There are transactions that I don't recognize. What do I do if I think someone is using my card?
How do I verify my ID?
I really want a physical card. How do I get one?
Where can I link a new card?
is there a foreign currencies charge?
I made a deposit and the balance hasn't been updated.
Can I auto-top up?  How do I do it?
Why can't I see the top up I made?
still need to get card pin
What would cause a transfer failure?
What is the process for activating my new card?
I was attempting to top up with my card but the money has vanished!
Can I top up any amount?
From which age can my kids use your service?
What should I do if my card doesn't work?
I am waiting for the money to enter my account. How long does it take?
What is the point of verifying a top up?
Can I receive payment in another currency?
Is there a limit to how much I can top up?
I think someone may be using my card.
As far as courtries go which ones are supported?
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?