Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the minimum age required to open an account with your service?
Can I open an account for my children?
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
Can I order a second card?
My top up was denied
How long does a payment usually show as pending? Is it normal that mine is still pending?
I wasn't able to withdraw money at an ATM
how to i go about getting my virtual card
Please help me!  A payment I made had an error on the account number and I can't cancel on my side.  Can you cancel it?
Why didn't I receive the correct exchange rate for an item that I purchased?
How did the extra charge on my card come in effect?
Why hasn't the transaction I did to my friend arrive yet?
Why can't I take money from my account?
Is the 1 pound charge going to be reimbursed on my card?
I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.
I received a fee for obtaining cash, is this correct?
Where do my fund come from?
Why can't a beneficiary receive a money transfer from me?
What happens when I money transaction doesn't show up on the receiving side?
What is the extra €1 on my statement for?
Why can't the person I sent the money transfer to see it?
Please explain the fee on a transfer I made.
Can i choose a specific delivery date?
Can I have a refund for one of your products?
I see cash in my app but I did not get it.
If I get another card, what kind of fees am I looking at?