Instruct: Classify the online banking query into its corresponding intent.
Query: I need my payment in another currency
My salary comes in GBP can I change my options somewhere?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Where is my money that I transfered?!
How old does my daughter have to be to open an account?
A card payment on my account is shown as pending.
I need to activate my card.
A duplicated payment was made for something.
What currencies can I hold?
Is American Express accepted?
Shopping on line I was declined when trying to buy something.
Why is there a payment showing twice?
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
My pin needs unblocking, unblock it please?
Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.
What if I type in the wrong PIN too many times?
I need to order a new card as my other one was stolen.
There is a transfer not showing on my account.
I can't activate my card?
what currencies can i use to add money to my account
I need to get a card, but I live in the US.
The app says I made a cash withdrawal that I didn't make
Who gets support?
I may need to dispute a Direct Debit payment.
I need to move money from another bank to this account.
Are you able to guide me to my card's location?