Instruct: Classify the online banking query into its corresponding intents.
Query: Why didn't the ATM give me all my money
I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
I might need to exchange between USD and GBP, is this possible with your app?
the exchange rate I got for cash was wrong
I was needing you to see if the exchange rate is correct from when i got cash
Does it cost money to top up?
I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
I have a Visa and Mastercard, can I use these?
Will it cost me to get a second card?
I was unable to transfer to another account.
Can I get a new pin number at any ATM using my card?
why have i not got my new card?
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
Is there a reason there's an extra fee on my statement?
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
I could not get the top-up to go through
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
Is it possible for a person who lives in the US to get a card?
What is the maximum for top-ups?
A payment is showing twice. Why is that?
How do I report my card as lost or stolen?
Do you know the reason why my card payment was declined?
How can i make my card active?
I don't recognize this payment on my app, I am sure I didn't spend any money there.
Can I Transfer from SWIFT?