Instruct: Classify the online banking query into its corresponding intents.
Query: I need my card activated.
How can my new card be activated?
Why did my payment fail?
What sort of restrictions are there for the disposable cards?
Why has another fee been placed on my statement?
Would I be able to top up as much as I can?
I thought I would have received my new card at this point.
I have a pending transaction
Why am I being charged for transferring money?
There is a direct debit transaction that I did not authorize
Why am I being charge a fee when using an ATM?
I made a payment with my card and it hasn't changed. How long do you think this will take?
Please help me get a refund?
What currencies are accepted to add money?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
google pay top up did not work
What do I do if I can't access my passcode?
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
The exchange rate was incorrect for this item I bought.
Why were there additional charges when I transferred funds?
Why was I charged a fee to transfer money?
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.
My transaction went through but I was charged a fee. Why?
Where is the top-up card verification code?
My card don't work.
What is this extra pound charge for?