Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I get extra cards?
Am I allowed to carry an additional card?
Do I need a photo ID to activate a my new card?
my atm transaction was wrong
My automatic top-up was unsuccessful
Who do I talk to for transactions debited twice?
Is EUR one of the currencies you deal with?
I want a refund on a direct debit.
Why won't my top up go through?
I think someone may have cloned my card or something.  My card isn't lost but I just saw a charge of $500 cash withdraw.  Can you help me?
how much will I be charged for making a transfer?
My card is needed soon
my card was refused, why?
How long does it take for a transfer to be in my account?
Why isn't my balance reflecting a transfer I did?
How do I go about transferring money into my bank account?
Will I be fined for topping up by transfer?
I got billed an extra pound!
Can I reset the passcode?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
I want to auto top-up.
My marital status has change, I got to correct my name to reflect that.
How long will my transfer stay pending?
I want to do a cash deposit to top up. How do I do this?
There is a cash withdrawal on my statement that I don't recognize
For some reason my card payment hasn't worked. what can I do to look into that?