Instruct: Classify the given online banking query into its corresponding intents.
Query: Something is wrong with my top up and I can't see it. How do I find it?
My top up isn't in my wallet.
My topping up didn't go through.
Why am I being charged for getting cash?
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
where is this money from
I can't get my Google Pay Top to work. Are there any issues on your end?
Help me delete my account.  I am not satisfied with the service.
I got this stupid fee after taking cash out, why?
How can I know where my card will be accepted?
Tell me how to replace my expired card.
Why can't I use my card?
Where are the cards delivered to
I would like to alter my personal details.
There is an unauthorized payment in my statement.
I deposited a cheque and its been days and I still haven't received the cash!!
How many top-ups am I allowed to do?
What is the reason for the identity check
What are the guidelines for the disposable cards?
Can I have it delivered on a specific date?
I need to verify the source of funds.
Where is my pin? I don't have it yet
Do you have a tracking number for the card I was sent?
I bought something and want the money refunded can I get some help with that?
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
What currencies can I have?