Instruct: Classify the online banking query into its corresponding intent.
Query: I am unable to use my card.
Can you tell me what the problem with my card is? It was declined at a restaurant today.
I don't know what my passcode is, can you help?
Will my pin number be sent with my card?
Unusual direct deposit
I think the payment from my card was revereted
When will my deposit post to my account?
I need to cancel my card.  There are a few charges from a couple days ago that I didn't make.  Can I get credit for these charges?
Why was there a transfer fee on my account?
I want my purchases cancelled.
My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.
If I don't live in the UK, can I get a card?
I need to transfer to my account and cant.
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
Is there a limit to the top-ups someone can do?
My cash withdrawal says pending, why?
I didn't make these transactions. Is someone else using my card?
How can I change to another currency?
tell me how I can order my card.
What is needed for the identity verification?
What top up charges are there for US cards?
what is the most money i can top up?
I'm in China and really need a new card.
Can I have a spare card for this account please?
Help!  There is a cash withdrawl on the account that I didn't make!
How long do I need to wait til my top up isn't pending?