Instruct: Classify the given online banking query into its corresponding intents.
Query: How long is the delivery time to the US?
Are the delivery days flexible?  My schedule only allows me to be a available on specific dates.
Do you charge extra for duplicate cards?
I think my pin has been compromised, what do I do?
My card hasn't been working for even small transactions today.
I dont have identification
I paid with a card and there is an extra charge. Why?
My card doesn't work. I can't get cash out at an ATM
My card is about to expire. What do I need to do to keep using my card?
Is it possible to get a second card for my daughter?
I cannot remember my passcode.
I didn't receive the correct amount of cash when I exchanged it overseas.
Can you tell me how do I get a card?
How do I get my card back after the ATM swallowed it.
Can I change from AUD to GBP?
I made a card payment but it didn't work. Why not?
Why verify the top-ups?
How would I change my details?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
If my card was lost or stolen can I re-link it?
The cash I wanted wasn't there.
My transfer was declined. What might the reason be?
I made a transfer and they haven't received the money I sent them.
I can't get cash from the ATM!
How do I return something for a full refund?
What should I do if I have used all of my PIN tries?