Instruct: Classify the online banking query into its corresponding intent.
Query: I would like to link my card to my account.
How do I link the new card that I just got from you guys?
Why is this not letting me exchange crypto? I need help making this transaction go through.
How long will a transfer take from Europe?
Looks like my top up failed.
Does it cost extra to send out more than one card?
How to verify my identity
I can't verify my ID. Why?
HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
I want this fee reversed from my account.
How many active cards can I have?
My refund has not shown up on my statement.
Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
How do I avoid a fee to use an ATM?
What is your currency exchange fee?
I only have a card from the US is that okay?
I bought something and want the money refunded can I get some help with that?
I have a direct debit on my records that is strange and I need help.
I'm panicking!  I lost my card!  Help!
How do I change my pin while traveling?
I need to change my home address.
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.
I cannot remember my passcode.
There is a payment that has not processed.
I have a fee for cash withdrawal