Instruct: Given an online banking query, find the corresponding intents.
Query: I am being charged the wrong amount on my card.
They used the wrong rate when I made a purchase with foreign currency.
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
I would like to know how to transfer money into my account.
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
What are all the fiat currencies that are supported for both exchange and holding?
Can I set it up to add money every few days automatically while I am traveling?
What should I do if I think someone stole my details and used my information to make some transactions?
I got charged in double and want a refund
How do I find the refund on my statement?
My daughter needs to open account.
How many cards can I have?
What is your maximum top up limit per day?
I am seeing in the App a some cash withdrawal that does not belong to me
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
When can I expect my refund?
There are transactions that I did not make on my account, I think someone has my information.
Can my PIN changed remotely without visiting a bank?
Do I need any kind of proof for the identity check?
Do I get a discount if I exchange currencies a lot?
I ordered something online a while ago and I haven't gotten it. I would like a refund.
What are the disposable card limits?
There's a cash withdrawal I didn't make
Do i have to top-up with my credit card before I can transfer?
I need more money in my account. Can I add more by transferring?
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!