Instruct: Classify the given online banking query into its corresponding intent.
Query: Why do I have a charge for an ATM withdrawal? I thought these were free?
I withdrew money and got a fee, please explain
Help me cancel a transfer.
Where's the button to top up with a cheque?
How can I receive my salary with a different currency?
What is the number of transactions for one disposable card?
Why did I not get the amount of money I requested?
I got a message saying I made a withdrawal from the bank machine, but I did not.
What source do my fund come from?
Why was I charged an extra fee when doing a transfer?
I think there has been a mistake on my exchange rate for this purchase.
exchanging currencies costs what?
I was refunded the money for something I bought already.
My order hasn't shown up yet, what can I do?
My card doesn't work when I use it.
why did i only get 20.00
What is the most efficient way to activate my new card?
I can't upload my identification.
How can I transfer money between accounts?
Help!  What should I do?  My phone was stolen yesterday.
Can I use a transfer to receive my transfer?
How do I verify my source of funds?
I reside in the US, but I want a card.
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
I did not make a direct debit payment as listed on my app
why is my top up failing