Instruct: Given an online banking query, find the corresponding intents.
Query: I don't have the device I used to log onto the platform so I can't access it.
My phone was stolen yesterday, can you help me with this?
I want to op up my account by using bank transfer. How do I go about it?
I cannot tell what my top up currently is.
In a month, my card will reach its expiration date, am I required to request the next card?
I've made a bank transfer but the money doesn't seem to be in my account.
How can I reset my PIN?
How much is it to receive money?
Which part of the app do I order virtual cards from?
I got some cash in the ATM but its still pending
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?
How long does it take for a pending cash withdrawal?
How can I find out where the funds are flow?
why does it take so long to verify my id
How do I change my details?
What do I need for activation of my card?
Am I the only one who can top-up my account?
I visited the ATM but got less money than what I requested. Why?
I would like to edit my personal information .
My transfer has not arrived.
Can you explain to me why a cash withdrawal shows up as pending?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
How do I receive a refund for my item?
I made a deposit but it is not showing up in my balance.
I have a transfer waiting.