Instruct: Classify the online banking query into its corresponding intents.
Query: I received the wrong color and size, can I return it?
I want this fee reversed from my account.
There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.
What should I do since my card is trapped in the ATM?
I can't get my virtual card to work.
I havn't received my PIN yet.
There are charges on my card that I haven't purchased.
is it just visa or can i also use mastercard?
when will I get my refund?
How long will it take for the cash I deposited this morning to show up?
Why was I charged a fee for debit or credit card payment?
My pin needs unblocking, unblock it please?
the exchange rate is wrong from something I got in another country
Please provide me a list of ATMs that accept my card.
The exchange rate is incorrect for my cash withdrawal transaction.
What should I do if my card payment was cancelled?
What's the reason for needing to verify my identity?
How would my friend be able to send me money?
My PIN isn't working.
I see a direct debit transaction in my history that I did not set up.
I am seeing in the App a payment that its not mine
I have heard about these disposable virtual cards but don't understand how they work.
will you be able to activate my card
I am waiting on this refund, hurry up.
I need to transfer funds from my other bank account into this bank account.
How can I update my personal information after moving?