Instruct: Classify the online banking query into its corresponding intent.
Query: my phone was lost
phone is gone, dont want others to access account information
How do I get unblocked?
Is this app capable of exchanging currencies?
How can I top up my card with another card?
Why is the refund not on my statement?
When is my balance going to update, I just transferred some money
Why was I not able to take cash from the ATM?
My card is expiring soon, How do I order a new card?
What exactly is the exchange fee?
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
What currencies do you support?
Is my card payment reverted?
Can my PIN changed remotely without visiting a bank?
I thought it was free to make a withdrawal. So how much does it cost now?
What forms of payment do you accept?
Does it cost anything to transfer money for a top-up?
How long will my transaction take?
Is there a maximum for top-ups?
Seems like my transfer was declined how come?
How much more do you charge for currency exchange?
Can you convert to EUR?
It has been a couple of hours but I do not see my balance updated, can you help?
If I want to send out more cards, do you charge extra for that?
Why was my withdrawal requested cancelled by the ATM?
cash and check deposit has not gone thru