Instruct: Given an online banking query, find the corresponding intent.
Query: Why was I charged an extra fee when paying with card?
What is this extra fee that I got when I used my card to pay?
Why am I not able to get cash from the ATM?
still need to get card pin
The exchange rate was not correct for the item I bought.
Please explain to me how to know where my funds are from.
I want to revert a transaction I did
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened.
Why isn't my refund showing in my statement?
I requested a higher amount for my cash withdrawal
Canceling my order is what I need to do right now.
Can other people top up my account?
why have I got a pending transfer? I'm confused!!
Still waiting for transfer to be completed.
I'm unable to verify my identity
i can not see my top up
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
I can't use my card for anything
I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?
What do I do if the ATM took my card?
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
I purchases several items today. Why are they still showing pending?
help, I see money missing I didn't take out.
How long will a transfer from China take? I need to transfer something from there.
I might have been charged on my debit statement by fraud.