Instruct: Classify the online banking query into its corresponding intent.
Query: Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
can you tell me why my card was declined?
There's a cash withdrawal I am certain I did not make
What is the timeframe for a transfer in Europe?
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
If I want a friend to top off my account, can they?
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
I have no idea why there is a dollar that has been charged to my account.
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?
Which fiat currencies are supported for holding and exchanging?
Is my daughter eligible to open an account?
my pin hasn't arrived in the post! How do I cancel it or get a new one?
A payment I made is for a wrong amount can you help me correct the mistake.
Can my job deposit my wages directly into the account.
How can I activate my new card?
Why does my transfer keep generating an error message?
I purchased something and the seller hasn't received the money yet, but it has been deducted from my account.
How would I use a bank transfer for topping my account?
I don't recognize what this payment on my statement would be for.
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
The cash I got at the ATM is still in my account.
phone is at a hotel, can i still use app
Could you tell me what your exchange rates are?
Can you please explain to me why there is an extra €1 fee in my statement?
I was charged the wrong exchange rate on a purchase
I am using the app, and I see cash withdrawals that I did not authorize.