Instruct: Classify the given online banking query into its corresponding intent.
Query: I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
I put money in my account a week ago but its still not there?? What happened to my money?
Why can't I use my beneficiary?
My card was declined
There is a direct debit charge on my account that is not mine.
Are SWIFT Transfers available at this bank?
I want to shut down my account as soon as possible.
why hasn't my virtual card come yet?
How come I can't seem to verify my id?
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.
How can I unblock my PIN?
I need to cancel a transaction please!
Why did I get charged when getting cash?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
When is a payment I made with my card going to clear>
How can I set up Google Pay on my device?
I noticed an extra pound charge?
Please tell me why the same transaction is showing up on my account more than once.
For SEPA transfers, what kind of charge will be applied?
What is minimum age for an account?
Can you tell me how I would go about learning where my funds came from?
show me how to transfer to my account
How many disposable cards can you own?
What are the guidelines for the disposable cards?
Why do I get a fee every time I transfer?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.