Instruct: Classify the online banking query into its corresponding intents.
Query: Where is my recent refund in the my statement?
I have a missing refund
Can you tell me about why the account I have was charged an extra 1$
Do I get charged if I am receiving money?
I am still waiting for my card.
Are there any restrictions for the disposable cards?
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
I need to modify my details.
Do you have any top-up limits?
Can I wait for you to send me a new card when mine's about to expire?
I need assistance addressing a direct debit that I did not do myself.
Can I use my card for online payments?
My card got blocked, how do I reset?
Why was money taken for a transfer?
I don't know where the top-up verification code is.
I ordered something online a while ago and I haven't gotten it. I would like a refund.
How do a reverse a duplicated charge?
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?
How can I get a refund for an item I purchased but has not yet arrived?
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
Why is there a fee for doing a transfer?
I was not distributed all of cash that I requested
I don't think my transfer wen through. Why?
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.
How long does it take for money to transfer as my balance hasn't been updated
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.