Instruct: Classify the online banking query into its corresponding intents.
Query: Will my money be of equal value when I travel abroad?
How do I know what exchange rate I will get?
I would like to cancel a purchase.
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
I think my top up may have been reverted, what do I do?
how long does delivery take?
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
I need this item refunded
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
why was i charged a fee to transfer
I need assistance with understanding which fiat currencies that you support.
I have multiple of the same transaction
I'm interested in getting a card. How does one go about doing that?
Help! When will the card arrive at my home?
How can I prove the source of my funds?
I put money in my account a week ago but its still not there?? What happened to my money?
I'm still awaiting for the completion of the transaction.
how long does a US transfer take
left my phone at hotel, cant use app
Do I need to pay extra for exchanging currencies?
My card payment's cancelled
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
I need to dispute a direct debit.
There was an extra charge when I used my card