Instruct: Classify the online banking query into its corresponding intent.
Query: What is the proper way to activate a card?
I need assistance to activate the card on my account.
Where do I go to get my new card linked?
How many top-ups can be approved?
How long do transfers from Europe take?
Help me to set up contactless payments.
Why is my top-up pending?
My cash withdrawl has the wrong rate of exchange.
Can you tell me why the transfer isn't showing up on my account?
I do not feel comfortable verifying my identity.
How do I get my card PIN?
Where can I get a card in the EU?
Can you please explain why the exchange rate for the item I bought is wrong?
What should I expect to be charged on a SEPA transfer?
What do I do if my card is not working?
I was charged an extra pound for no reason. Why is that?
Help!  What should I do?  My phone was stolen yesterday.
Can I use my card for online payments?
Card payment didn't go through.
What does it cost to receive a SEPA transfer?
It says pending status for my payment. Why?
A transfer has to be cancelled.
I bought something this morning and the payment is still pending
I have a new phone number and need to edit my contact information.
Where do I go to fill out the identity form?
Why is the pending status on my cash withdrawal taking so long?