Instruct: Classify the given online banking query into its corresponding intent.
Query: When did you send me my new card?
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
Are refunds allowed for certain items.
My account is showing a double charge.
How can I put more money into my account?
The atm didn'y give me all the cash
I made a payment but it was returned.
Is there a topping up limit?
I would like open a second card for my daughter, how can you assist me?
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
I can't get my Google Pay Top to work. Are there any issues on your end?
how do i get the card linked
Will I be charged for exchanging foreign currencies?
What is the process for activating my card and using it?
Should I be seeing a fee applied for my money transfer?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.
Do you offer any discounts for someone who exchanges currencies frequently?
I needed $100 but all it gave me was $20.
I am having trouble with the app recognizing me.
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
For the identity verification, what do you need?
Why do I need to verify a top-up?
Why can't I withdraw money?
I forgot my passcode. Now what?