Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my cash withdrawal still pending?
Can you let me know why my cash withdrawal is still pending?
I have an account that is empty of funds. Can I transfer some from another bank?
The amount of cash i have received is not correct.
I don't understand why there is an extra €1 fee in my statement.
Why was I charged for payments? You didn't warn me about additional fees.
I need to get visa and mastercard
When will my refund come through
I believe my card payment has reverted
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
Why was my ATM withdrawal cancelled?
Why has my payment not transferred?
I made a payment but it's still pending
I can't find my PIN anywhere.
I want to know the source of my funds.
Why is the exchange rate different than expected on my transaction?
It seems I need to get information on limits for top-ups.
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
I purchased this item and would like a refund
Why is this payment on my app
In my statement, there was an extra €1 fee
i need to add express delivery if that's an option
why do I have to show my ID
Why are my withdrawals suddenly being declined?
why hasn't my cash arrived yet from my cheque?!
I have an emergency and lost my phone.  I need help accessing my account.