Instruct: Classify the online banking query into its corresponding intent.
Query: I would like to dispute a direct debit transaction
I may need to dispute a Direct Debit payment.
My contactless is non-functional.
I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?
Why is there an extra €1 fee in my statement?
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
Can you please reactivate my card?
I ordered a card and would like to know how to track the delivery progress of it.
please help my transfer go through
How do I change my pin while traveling?
Why is my balance still the same after a cheque deposit?
How long is delivery to the US?
My PIN isn't working.
How will I know when I can use the auto top-up feature?
The ATM stole my card!
Can you tell me if I can hold money in several currencies?
How do I add a new card?
I haven't received my card and am worried it is lost.
Do you accept Mastercard?
I am locked out from entering my pin.
Why are the payments being declined on my new card?  I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood.  I am very distressed about my new card not working.
Why did the ATM give me less money than what I requested?
i have used my card online before and wasn't charged, why am i charged now
do you offer refunds? i would like to return purchase.
Why do you need to check my identity?
I am in the EU. Can I get one of your cards?