Instruct: Classify the online banking query into its corresponding intents.
Query: What happened to my cash deposit?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Do I have to go somewhere to activate my card?
Do you think you're asking for too much information about me?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Why was money taken for a transfer?
why didnt a transfer to my account process
I withdrew cash and I think the exchange rate is wrong.
i want to get my salary deposited as pesos?
Where do I order a virtual card?
I checked my statement and am being charged one pound. Where did this charge come from?
I don't have my mobile device and am unable to make the payment because I forgot my details.
What is identity check?
Is there a fee to order a physical card?
Why was there an extra charge with the withdrawal of my money?
I couldn't complete card activation.
Help, I don't know what the PIN is to my card?
Asked for $100 but only got $20. Why would this happen?
Can i make transactions before identity verification?
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
I need a new card.
How do I order a new card? The current one is about to expire.
How long does it take for cash withdrawals to hit my account?
My statement contained a one pound extra fee
How do I get a card if I live in the US?
I've obtained the card, how do I enable it on the app?