Instruct: Classify the given online banking query into its corresponding intent.
Query: Has my top-up gone through?
For some reason, the money I added was returned.
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
Why is the cash not showing in my account for the check I deposited?
Why do you guys need to verify my identity?
It looks like my top up didn't work.  Why?
I would like to receive instructions showing the verification process for top up cards..
Why can't the recepient of my money transaction see it?
is it just visa or can i also use mastercard?
Are you aware of any charges for receiving money?
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
I can't figure out how to transfer money into my account.
Why am I still not able to see the money I deposited a week ago? This is urgent!!
Does google play offer the service to Top up?
I tried to get gas but my money was gone!
I left my phone at the hotel.
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
I made a transfer and they haven't received the money I sent them.
my card was frozen due to putting in the wrong pin too much.  how many tries do i have
Is the PIN separately delivered?
Whats the limit on my top up
I believe my exchange rate is incorrect
Why do you need so much id info from me?
Is it ok for a friend to send me money?
I can use this card at which ATMs?
why verify the top up? it doesnt make sense