Instruct: Classify the online banking query into its corresponding intents.
Query: Do you process SWIFT transfers?
Do you charge anything for topping up?
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?
If I need an additional card, is there a fee for that?
My top up is not showing up in my wallet!
Why isn't my money from a check deposit showing?
How often am I able to top-up?
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
The bank machine didn't give my card back how do I get a new one fast?
I do not have the information to verify my identify.
What do I do if my card was stolen.
Is there a charge for a physical card?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
My contactless stopped working today no matter where I try to use it. How do I get it to start working again?
I'm not able to activate my card how do I fix this problem?
Need help to get my card to work.
The amount of cash I selected to withdraw is different than what I received.
I can't find how to top up my account with a check.  Where is that?
Does your app allow currency exchange from USD to GBP?
What payment methods are used to top up?
Why was my top-up declined?
My Google pay top up isn't working. Help.
Will I have to wait much longer for my new card to arrive?
Why did my card get charged twice for a transaction?
I made a payment but it was returned.