Instruct: Classify the given online banking query into its corresponding intent.
Query: I completed a transfer that isn't showing up on my account.
The transfer on my account is not showing up.
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
Is there a limit to my top-up?
Why does my statement show an extra fee?
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
I topped up but my money is not showing. Why is that?
What are the details of disposable card limitations?
My card is missing.
How can I lookup the source for my available money?
How can I tell what foreign exchange rate I will get?
How do I get my money back for a duplicated charge?
How long does a payment show as pending before i should worry about it?
How come when I tried to pay contactless at the bus it didnt work?
What is the refund policy?
I did a transfer and was charged a fee that I shouldn't have been!
How long until the transfer is reflected on my account balance?
What are the steps needed to top up with Apple Pay?
How will I know when I can use the auto top-up feature?
What do I do if my phone was stolen?
I have lost my card! What is my next step?
Tell me why my transfer is declined.
lost my phone, what is account security?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
What does it mean when it says I have a payment pending?
A transfer could not be completed.