Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you need to know my first and last name?
Is getting my identity verified required before I can use my account?
There was an extra fee when I was at the ATM.  Why?
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
How long does it take for a new card to ship?
Can I make an account for my daughter?
Can you change my currency to EUR?
When can I expect my card? I live in the US.
I exchange my currency quite a bit.  Do I get an exchange price break?
Can I set it up to add money every few days automatically while I am traveling?
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?
Why is there a pending hold on one pound on my statement?
why was my payment reverted on the app
I am seeing inside the App a some cash withdrawal that is not mine
I need my PIN unlocked.
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
This company is bad, delete my account now.
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?
Is there such thing as an auto top-up option?
I just got a new card how do I get it to start working?
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
I want to top up by cheque
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Is there any limits I should know about if I'm going to use a disposable virtual card?
I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset.  I want a refund as I now refuse to pay for the product.