Instruct: Classify the online banking query into its corresponding intent.
Query: A payment is pending
Why are the things I bought earlier today still showing as pending?
I asked for cash but I did not receive all the funds
when should I receive my refund
What's the limit to how much I can top up?
From what countries can I use an account?
Why did I not get my refund yet?
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
What ATM locations are near me?
Why was I charged for withdrawing cash?
Is there a fee for currency exchange?
Would I be able to use SWIFT transfers?
Please help.  The card won't work.
What are acceptable documents to prove my identity?
Who do I make a check out to if I want to top off my account?
For what reason must I authenticate the top up?
What businesses can I use this card with?
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
The amount of cash I received did not match the amount I requested
What do you do with all the identity information you're collecting from me?
My card is stuck inside the ATM, what am I supposed to do?
My Google pay top up isn't working. Help.
How can I go about resetting my passcode?
I made an international purchase, but the exchange rate was wrong
I transferred some cash and it didn't arrive
There is a duplicate charge on my account.