Instruct: Classify the online banking query into its corresponding intents.
Query: cancel my account
I am not happy with your service and request that my account be terminated!
If I can, I would like to get both Mastercard and Visa from you.
I would like to know why a withdraw I made for some cash shows up as pending.
Can you tell me what cards and currencies you support?
I think I was charged double for something I bought - how long should I wait before reporting this?
Are physical card available?
How long does it take for a cheque to post to your account?
Can I get paid for this in another currency?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
Can I have a card even if I am not living in the UK?
Are you okay with exchanges to EUR?
I didn't withdraw the amount of cash that is showing up in the app.
What is my money worth in other countries?
There is a cash withdrawal on my statement that I did not make
What documents do I need to get together to verify my identity?
I would like to make sure it is delivered on a certain date.
Why do I need to verify my identity?
I added funds to my account but the app didn't process it.
Do you offer cards for those in other countries?
What do I do if I lost my phone?
I topped up but my money is not showing. Why is that?
How can I dispute a direct debit transaction?
Can I transfer my salary if its in GBP?
Is it possible to exchange currencies on the app?
Given a choice, I'd rather have Mastercard.