Instruct: Classify the online banking query into its corresponding intent.
Query: I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived.  I definitely sent it to the right place, can you confirm where the money is?
The money has not yet been placed in recipients account.
Has my top up gone through?
why can't my beneficiary make transactions?
What do I need to bring for identification?
Can I verify my identity?
Is there any age limit?
Why was my withdrawal declined
Is there anyway to use a cheque to top up?
How would I go about getting a physical card to use in stores?
Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.
My disposable virtual card wouldn't process my payment?
Please help.  The card won't work.
My refund is not showing up in my account. Where is it?
stolen phone, what should i do
Why won't the ATM let me withdraw money?
What do I do to activate my new card?
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
In regards to top-ups, can I do them via Google Pay?
When will I get a virtual card? I haven't gotten one yet
My plans may change so I may need to change from GBP to AUD.
My card shows a cash withdrawal I don't recognize.
when will my transfer clear
How long does it take for my top up to clear?
Help my prove my identity.
Can I set it up to add money every few days automatically while I am traveling?