Instruct: Classify the online banking query into its corresponding intent.
Query: My card was stolen. What do I need to do?
Who can I speak with regarding a lost card?
When will I be able to see my refund?
How much is ok for me to top up with?
do i need to wait for my card before i get pin
What is the procedure for an expired card?
This transfer incurred a fee that I don't think is right.
How long does it take for a refund to appear?
what is this charge on my card?
How do I initiated a bank transfer to top up?
terminate my account please
How much will I be charged for exchanging foreign currency
How do I cancel a recent transfer?
What was the cause for my card to be declined?
Please could you give me a refund
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
Why is the cash withdraw I made shown as pending?
how can i transfer money from american express card
I did not get the right amount of cash from the ATM.
I need to update my address.
How long do I have  to wait for my transaction to be completed?
In my account I noticed my ATM withdrawal is still pending
My statement indicates I made a payment to an unfamiliar merchant.
What was I charged a fee for card payment?
My card is no longer lost. How do I enter it back into the app?
What's a verification code?