Instruct: Classify the given online banking query into its corresponding intent.
Query: I was wondering, Can I get my pay in another currency?
I need my payment in another currency
What is the foreign exchange rate you will apply?
Can I use cash to top up
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
How do I get a real card?
How do a reverse a duplicated charge?
My ID verification hasn't gone through yet, but can I use my account anyway?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
Why aren't my payment funds available to me?
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
Do you offer services that hold money in different types of currency?
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?
What is the exchange rate for EUR?
There's a payment that isn't mine on my app
I think I have an extra transfer charge.
How can I top up using google pay?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
Why won't my virtual card work?
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
What are the steps to finishing up with this account?
I can't see my refund on my account
How do I get a refund for something I bought?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
What if there is an error on the exchange rate?
My friend deposited $100 into my account, but it is not showing up!