Instruct: Classify the online banking query into its corresponding intents.
Query: My withdrawal from the ATM was cancelled.
My cash withdrawal was declined.  Why?
Can I use a Visa or Mastercard?
I was trying to top-up and my credit card was declined. Can you tell me why?
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
What are the countries you support.
Can you help me? I have a duplicate transaction on my account and I don't understand why.
Hello, I went ahead and checked my account details to be sure, and they are definitely correct.  I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.
I have a card that expires in the coming month, do I have to specifically ask for the updated card?
What are all the fiat currencies that are supported for both exchange and holding?
I thought I was going to receive more currency?
The passcode isn't working for me.
I want to delete my account. How do I do this?
I'm not happy with the services I'm getting with this company. Can you please delete my account?
Is there anyway to bypass identity verification?
When did you send me my new card?
Why did I only receive this much currency?
Are extra cards free?
Can I use your app to exchange between USD and GBP
My top-up never worked
what's my top-up verification code?
I've made a transfer, how long until the money reaches my account?
What is the function of the disposable cards?
I received a transfer in GBP how do I change it to a different currency?
How to receive the actual card
What is the rate for exchange fees?