Instruct: Classify the online banking query into its corresponding intent.
Query: Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
Can you transfer money to your card by bank transfer?
Will my friends be able to top up my account?
What cash stations take this card?
Why didn't I receive the correct exchange rate for an item that I purchased?
Why is there an identify check?
Which countries can I change my PIN in?
When will I receive a transfer from europe?
I can't use my card because it is not working.
I can't get the virtual card to work
I can't access my account.
What do I do if my card is about to expire?
I bought an item and the exchange rate was wrong.
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
How do I find the top-up verification code?
Money transfer help? How long?
I can't seem to use my card. Can you help?
new customer and filling gas for the first time today, not working,
I think I was wrongly charged in a recent transaction when I used my card.
I suspect someone used my card.
Will I get charged fees when I add money with an international card?
How do I terminate my account.
Can you help me get Top Up to work in the Apple Pay function?
Did a card payment that I made get cancelled?
Why was my card declined?