Instruct: Classify the online banking query into its corresponding intent.
Query: The exchange rate is incorrect on an item I recently purchased in a foreign country.
Your foreign exchange rate is wrong.
Where do I order a card?
Why is a transfer I have still pending?
Is it possible for me to give my daughter a second card for this account?
What to do if my physical card is not working?
I wasn't able to withdraw money at an ATM
Why did the cash deposit not show up in my account?
How are top-ups verified?
I tried entering my passcode and it isn't working. Can you help?
What is limit of disposable cards  I can make per day?
How can correct Top up with the app to work correctly?
I lost my card, what do I do now?
Yikes!  I didn't get the amount of money that I requested.  What do I do now?
How do I use bank transfer to top up my account?
Do you only use Visa or do you have Mastercard too?
I got a message saying I made a withdrawal from the bank machine, but I did not.
The money disappeared after I topped up my account.
Is there a reason why my card was declined when I attempted to withdraw money?
what is the limit for top-ups?
My payment's stuck on pending.
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
My card did not work at store.
Does the app allow for exchanges between currencies?
What happens with the duplicate charge in my account?
Is it possible that my card payment was reverted?