Instruct: Given an online banking query, find the corresponding intent.
Query: Is it possible to hold money in different currencies?
Is it possible to hold money in multiple currencies?
What if I need to use GBP instead of USD?
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
I've changed my mind on an item.  How do I get a refund?
What is the most that I can top-up to a card?
Can you tell me about the exchange fee?
When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM
I attempted to get cash in the ATM but I was denied
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
The amount of exchange was not correct for the item i bought.
I'm not sure how disposable virtual cards work. Please help.
Is topping up unlimited?
Will my card work at all merchant locations?
If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?
How recent do my documents need to be for verification?
I an not sure but it looks as if a card payment I made was cancelled.
tell me why I was charged more with my card?
I don't understand why there is an extra €1 fee in my statement.
Can I use my American Express card with Apple Pay?
The top-up is broken.
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?
How do I go about getting a refund?
Who do I make a check out to if I want to top off my account?