Instruct: Classify the online banking query into its corresponding intents.
Query: Are cheques accepted for a top up?
Why can't I top up by cheque?
Why can't I add any beneficiary I choose?
Please explain why my top-up didn't go through.
Is there a way to see my money's source?
I tried to do a transfer but it didn't go through.
I need to make a transfer from Europe, how many days does this take?
What locations allow me to withdraw money?
What do I do if I forgot my passcode?
How did you arrive at the rate of exchange? I thought that I would get more cash.
I got a new address and need to change my old one.
Where is my cash deposit in my balance?
I can't recognise this Direct Debit payment.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
I have a disposable card, how many transactions can I make?
There is a potentially fraudulent direct debit on my account.
My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.
I've lost my card. What can I do about that?
When do I see my recent refund in my statement
What do I do if I have exceeded all my PIN tries?
What is the youngest age for an account?
Can I have a mastercard?
Please explain the exchange rates.
I want to transfer money with my credit card.
Is there a limit to how much I can top up?
What is this $1 charge on my account?