Instruct: Classify the given online banking query into its corresponding intent.
Query: I have lost my phone.
Yesterday my phone was stolen from me :( What do i need to do about it?
is there a way to change name?
I can't seem to use my card. Can you help?
I want to top up my account. Can I do it with Google Pay?
What is the process for transferring money into my account?
What do I do if the machine rejects my card?
€1 was in my statement as an extra fee.
Why did you revert my top-up?
I noticed that there's a payment on my card that's pending.
Is something wrong with my account, my balance didn't change after I transferred some money
My transfer didn't work how come?
Tell me how to renew my new card?
What countries do your services support?
I entered the wrong pin too many times and now I think it's blocked. What do I do?
Is payment required to get a card of my own?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
How can I change my account details?
I'm trying to use a cheque to top up
Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?
My card is about to expire.  Are there any costs with a replacement card?  How quick do you mail it to me?
I need to verify my identity. How do I do that?
I have a direct debit I didn't make