Instruct: Given an online banking query, find the corresponding intent.
Query: Why was my transaction charged an extra fee when paying with my card?
You promised no fees but now I've got one. What the hell!?
I just did a transfer, but don't see the money in my account. What's up?
Can I change my PIN online?
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds.
Can I still access the app even though my phone was stolen?
Is there a longer processing time for international bank transfers?
How long will it take for my money to be deposited?
Can you please assist on my item that needs to be refunded?
I deposited money in the form of a cheque, but my balance has not increased.
Which foreign currencies can I get transferred into my account?
Can you tell me how to top up on my card?
What is the top-up limit for my card?
My card got trapped inside an ATM, what should I do?
I think my top-up has failed.
How do I receive a disposable virtual card?
Will you assess me more fees if I top up with an international card?
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
I'm still waiting for my card that was issued a week ago. What should I do?
IS there a fee to exchange currency?
what is the leadtime for a new card to show up in the mail?
Where can I find my fund information?
I am not recognized by the app.
What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?