Instruct: Classify the given online banking query into its corresponding intents.
Query: Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.
What do you do to transfer money to my account?
Do you accept cheques for top-up?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
Why has my account balance not changed after depositing a cheque?
What are these disposable cards meant for?
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
Am I able to get this shipped to China?
I tried to pay with my card and it didn't work
Will there be a charge for topping up by account with a SEPA transfer?
Please delete my account immediately.
I need my card topped up,
I forgot my pin and am blocked now. Can I reset it somewhere?
Where can I get money from my card?
Where can i find the virtual card?
How do I top up on my card?
I see a cash withdrawal in the app that I did not do.
How do I get a refund for something I bought?
When will my pending payment finish?
What do I do if I detect fraudulent use on my car?
what is the exchange rate when i get cash
Why didn't the money I transferred into my account get added to my balance?
Do you know the reason why my card payment was declined?
What currencies do you accept for adding money to my account?
When can I expect a transfer from Europe to go through?