Instruct: Classify the online banking query into its corresponding intents.
Query: Where did the money transfer go?
I sent money to a person and they haven't received the payment yet.
How do I withdraw money?
I did a cash deposit to my account but my balance is still the same. What happened?
what are you going to use my identification details for?
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
Should I complete my security verification before I can use my account?
My refund isn't showing up on my statement.
When are you going to activate my card?
Why hasn't my card arrived yet?
The ATM wouldn't let me withdraw cash.
Can you explain why my payment is still pending?
Do you accept cheques for top-up?
Where can I use my Mastercard?
Is it right that I've been charged for transferring money?
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
What is the max top-up?
What should I do if my card is stolen?
Tell me if there is a limit to top-up.
Can I put my found card back into the app on my phone?
Give me my card, I need it now!
Am I able to Top Up with Apply Pay?
Am I allowed to change my PIN anywhere?
My refund isn't showing up
I think someone stole money from my card
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.