Instruct: Classify the online banking query into its corresponding intents.
Query: I topped up my account but the app failed to process it.
Why has my top-up failed?
What are the currency types that I can keep money in.
How will I know my pin number?
Why has my card payment not yet been applied to my account?
Can I use any card and currency?
I tried topping up using my card, but the money is gone?
How can I top up my account by bank transfer?
What am I being charged an extra pound when I haven't bought something worth that much?
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
My address details have changed and I want to update them
I need to close my account as soon as possible.
is there a way to see where funds come from
Do I have to top up in euros if I use a card, or can I use a different currency?
I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
Can I open up an account for my child?
Your service is bad.  Close my account.
Can friends send me money?
Is there any age limit?
Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...
I am unhappy with an item I bought. How do I get a refund?
how do I get top up to work for my card
How do i receive a physical card?
What factors effect the exchange rate?
Why am I charged a fee when using my debit or credit card?