Instruct: Classify the given online banking query into its corresponding intents.
Query: While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
How can I get my PIN unblocked?
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
What does top-up verification do?
This place has been too much work so I'd just like to close out my account & be done.
My payment has been cancelled
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
How can I tell if there will be a fee added to my payment or not?
The card that I have isn't working. This is the physical card.
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!
I made a purchase with my card and I was charged a fee for using it
Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?
I need information explaining why my top-up failed to go through
how to get new card after atm eats it
I was wondering why my payment hasn't gone through yet, its been a while.
I get a "decline" message when doing a transfer
Why i'm I being charged an extra pound
I wondered if multiple currencies is okay?
Can my PIN be changed in any cash machine?
I deposited a cheque, why isn't my balance showing that I did?
I topped up my account but the app failed to process it.
How do I change to AUD from GBP?
can other people use the app to add money to my account
How long until transfers complete?
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?