Instruct: Classify the online banking query into its corresponding intents.
Query: My transfer to my account is missing.
Where is the money that I transferred.
Can my account be topped up by my friends?
I need a new login code
The bank charged me fees for withdrawing cash!
Where is my recent refund in the my statement?
I am worried about fees for top up cards?
Does auto top-up have a limit?
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
My cash deposit isn't in my account. What happened?
I just deposited cash to my account and can't find it!
How do I get a card in the EU?
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
Can I use my card at an ATM?
This exchange rate on my purchase is wrong.
How can I find the source for my available funds and money?
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
How do I verify my source of funds?
I just had a wedding and I want to take my spouses name.
Why won't the machine accept my card anymore?
Why do my transfers keep failing?
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
Whats types of currency can I exchange?
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.
How do I get extra cards?
Where can I see where funds came from?