Instruct: Given an online banking query, find the corresponding intent.
Query: Is identity verification required for me to use my account?
I don't want to verify my identity
What is the delivery time for US?
ATMs, which ones will accept this card?
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?
I am unaware of what my password is.
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
How do I activate my card, so that I can start using it?
Why was my ATM withdrawal cancelled?
I was charged a fee for the transfer, but can you tell me why?
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
I haven't been sent my new pin!
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?
Why would a transfer to a beneficiary not go through?
My card is expiring so how fast can I get a new one and how much will it be?
Why am I charged a fee for getting cash?
Why hasn't the transaction I did to my friend arrive yet?
Can I top up using my cheque?
I hope to get a Visa card
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?
Are cheques accepted for a top up?
Can I use this app for any currency?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue
I entered a wrong PIN too many times. How can I fix this?