Instruct: Given an online banking query, find the corresponding intents.
Query: What are the guidelines for the disposable cards?
Are there any places that I can't use the disposable cards at?
Why was there a fee with my cash withdrawal?
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?
My morning transaction needs to be canceled.
How do a reverse a duplicated charge?
A random charge got added to my card
I can't see my refund on my account
I had the wrong exchange rate applied to some cash I got abroad.
I transferred some money but it is not here yet
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
I purchased something abroad and the incorrect exchange rate was applied.
My account seems a bit off and getting weird charges.
Someone stole my phone, what is my next step?
What should I do when my card reaches its expiry date?
i put in money for vacation and its not showing. i need that money today, how long will it take
My card is no longer lost. How do I enter it back into the app?
i need to know about exchange rates
Why did my exchange rate change?
When will my transfer finish pending?
What is the fee on my statement for?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
I am adding money, what currencies do you accept to do this?
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
Are there charges for using a bank card to top up
Why was I charged a fee on a cash withdrawal?