Instruct: Classify the online banking query into its corresponding intents.
Query: Do you have charges now when you pay with a card?
what is this extra charge with my purchase?
How do I add my new card?
What am I being charged an extra pound when I haven't bought something worth that much?
Can I get a disposable virtual card?
Is there a top up fee?
Why is there a payment I didn't do?
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
I bought something online and it says there was a fee to transfer money. Isn't that free?
Where can I use my Mastercard?
I've been waiting since Friday, where is my money?
Are their certain cash machines where I can change my pin?
What's up with the extra fee I got?
why isn't my top-up going through?
I attempted to get cash in the ATM but I was denied
I have one other credit card from the US. Do you take that?
I would like to terminate my account.
Why was my payment declined? I keep trying my card but it's not working.
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
How do I know where my funds come from?
What do I do if I forgot my passcode?
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
I am on vacation in Spain and need to change my pin.
Where do I have access to a virtual card?
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
Why would my transfer result in a decline message?