Instruct: Classify the online banking query into its corresponding intent.
Query: I would like to use one of my cards for a family member. Is that allowed?
I would like to get additional physical cards at this time
My card is expiring so how fast can I get a new one and how much will it be?
What credit cards do you carry
Why am I being charged for withdrawing cash but haven't in the past?
Which locations can I withdraw money from?
I tried to top up, but it didn't finish.
I have my card here with me and someone has just made a withdrawal for 500. Please help!
I think my card payment has been refunded
Would I be able to get an account for my child?
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
I was charged a fee for a transfer.
Why was my top up reverted?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
Please assist me with activation.
Where is this card accepted?
How can I get a refund for a purchase?
How do I authenticate my top-up?
Why isn't the transfer to my account showing up?
Something is wrong, my top-up is gone and I don't know what happened to my money.
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.
Is topping up unlimited?
What does my daughter need to open an account?
I was issued a card about a week ago. why hasn't it come in yet?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?