Instruct: Classify the online banking query into its corresponding intents.
Query: I sent a check into the system but still haven't received the cash yet
My account balance has not updated since I deposited a cheque recently.
How do I verify my identity online
Hi,  I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.
How long will the transfer take?
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!
Would I need to pay extra for currency exchanges?
why do I need to show ID
My card hasn't arrived.
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
My refund is not showing up in my account. Where is it?
There is a pending payment on my account, what does this mean?
Where is my card?
My exchange rate was wrong for an Item I bought!
Explain top-up cancellation
How do I create a disposable virtual card?
I need to order a new card as my other one was stolen.
Isn't my top-up supposed to mean its complete?
My card was used without my permission, what do I do?
My phone was left at a hotel and I can't access the app.
I need you to delete my account right now.
I don't think that my top-up worked.
Is topping up with cash allowed?
Hi, would you please activate my card?
I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?
Where can I deposit cash to top up?