Instruct: Classify the given online banking query into its corresponding intents.
Query: My disposable virtual card wouldn't process my payment?
I can't make purchases with my virtual card.
Can you delete the account?
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
why was i charged a fee to transfer
Can you give me a virtual card?
Transfers from the US how long will the wait be?
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
Your foreign exchange rate is wrong.
Is a physical charge extra
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.
I am seeing and extra 1$ charged to my account and wanted to know about it.
I am still waiting for a money transfer to process.
Why hasn't the transaction I did to my friend arrive yet?
Can I auto top up multiple times?
How long does it take for cards to be delivered after ordering them?
Where do I go for a refund?
Can I change my PIN on my phone?
My card doesn't seem to work.
When do you charge fees on accounts? I just saw a charge on my statement.
I'm still waiting for my card.
I want to open an account for my children
Can I auto top-up as much as I want?
I can't withdraw money
I can't find my card! Can you help?
I had the wrong exchange rate applied to some cash I got abroad.