Instruct: Given an online banking query, find the corresponding intent.
Query: I made a payment but it's still pending
How long will my payment be pending?
What steps do I need to take to exchange currencies?
How can I use my American Express to add money into my account?
Can I use the app without my phone?
Please tell me the limit to topping-up.
i tried to transfer cryptocurrency into my account but was denied
The ATM ate my card; how do I get a new one?
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
How to exchange my currency
Why was my account assessed a fee for an ATM transaction?
I still don't have a card. How do I get one?
What is the length of a transaction completion?
Please cancel the transfer I just made.  I put in the wrong account number and can't seem to stop it on the app.
Can I change my address?
I have questions about how to transfer money to my account.
I would like some more physical cards, what is my limit?
I received my new card.  Where is it in the app?
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
How long will it take for the cash I deposited this morning to show up?
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
Can I use this card at any ATM?
What type of ID do you accept?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
Why is a transaction still pending?
If I were to transfer, what would the cost be?