Instruct: Classify the online banking query into its corresponding intent.
Query: I did a transfer and I was charged a fee that shouldn't be there!
Why was I charged extra when transferring?
A payment that I didn't make appears in my app.
Help me. My transfer was declined. How could this happen?
Is there an extra charge to exchange different currencies?
Can I change my PIN without going to a bank branch?
Can I have a spare card for this account please?
I changed the currency, but why is it costing more?
I tried to pull cash from an ATM but it wouldn't let me.
I'm interested in learning more about disposable virtual cards.
Can I open an account for my children?
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money
Why isn't my refund showing up in my statement?
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
Why is there a charge for $1 on my account?
How do I receive a virtual card?
Can I open up an account for my child?
I attempted to top up using my card, but now the money just disappeared?
Does this app exchange currencies?
Why won't my top up work
What do you think of the exchange rate?
How do I delete my account? I am dissatisfied with the service.
There's a card payment I didn't make
How much does it cost to get more cards?
Are there any top-up limits that I must follow?
Why isn't the recipient seeing the transaction? I just sent the money.