Instruct: Given an online banking query, find the corresponding intents.
Query: I have two of the same charges on my account!
There is more than one charge on my account for a transaction.
Will I know which exchange rate I will get?
Please explain how disposable virtual card work.
I need to transfer something to China. It is urgent. How many days will it take to get there?
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
What is the estimated time on an urgent transfer from China?
How can I get my card to work?
The card PIN?
Is it possible to get a physical card?
How do I top up with a cheque?
My card hasn't arrived yet. What do I do?
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
When I exchanged currencies the value of my money changed.
I was charged an extra dollar on my account and would like to know the reason.
I might be paranoid, but someone may be using my card.
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
Why is my transfer stuck on pending?
how much does a card cost and why do you charge me
I tried withdrawing but my cash is not showing up?
Why was I denied the option to transfer money to a selected beneficiary?
Hi, I have done a topup, but my money was reverted. Please look into this issue.
When I travel, can it automatically add money in certain intervals?
Has my top up gone through?
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?