Instruct: Given an online banking query, find the corresponding intent.
Query: I was spending cash with my card and got a fee.
Why was an extra charge added when I used my card?
How come my cash withdrawal came with an unnecessary fee?!
need my details changed
The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?
I heard you have an auto-top up option, where do I find that?
Is it normal to see a fee for transferring money?
I do not think the pop up went through yet.
I do not see the money I transferred into this account
My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?
There's a direct debit payment that I don't recognize.
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
I wondered if multiple currencies is okay?
How come when I tried to pay contactless at the bus it didnt work?
I got my card now, how do I make it show up in the app?
why and how soon do I have to have proof of identity to you?
Verifying top-up cards necessary?
After purchasing an item I noticed the exchange rate was incorrect.
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
It seems I need to get information on limits for top-ups.
The amount of cash I received did not match the amount I requested
Can I top up my account with a check?
What is the process to get a new card when your old one expires?
I haven't received my card yet, how long does it normally take?
I just want to top-up, why do I need to verify anything?
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?