Instruct: Given an online banking query, find the corresponding intent.
Query: I didnt get the correct exchange rate for getting cash
When I exchanged currencies the value of my money changed.
Bank transfer to account did not show up, please help?
I have a reverted top up I made and wanted to know why it didn't go through.
Can you tell me what the cash withdrawal is in my statement?
How do I request a disposable virtual card?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
How do I dispute a direct debit on my account?
What are my limits on disposable cards?
What physical locations can I use cash to top up?
I haven't received my virtual card yet!!
I think there has been a mistake with my transfer
I am interested in cancelling a purchase
On my transfer there was a "decline" message
What do I owe for a new card?
I ordered something online a while ago and I haven't gotten it. I would like a refund.
I see a direct debit transaction in my app that I didn't make.
What are the reasons why a card payment would be declined?
I was unable to activate my card.
Do I need to set a limit on auto top-up?
Help me!  I don't know what my password is.
After I deposited my cash, I still don't see it in my account.
I'm trying to verify my top-up card, but I can't find the code...?
what amount of time does it take for a transfer to reflect and be available
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.