Instruct: Classify the given online banking query into its corresponding intent.
Query: i haven't received my order and want a refund
I would like to return my purchases
How many disposable cards can I make in a day?
How are exchange rates calculated at this bank?
There must have been a mistake, why was I charged an extra pound?
Why does my statement have an extra fee?
I can't get any money from my account.
Can I change my PIN remotely?
How do I know what exchange rate I will get?
Why didn't I receive the right amount of cash?
Why was I charged for payments? You didn't warn me about additional fees.
Instructions for activating card
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
Show me how to look at the source of my current funds?
When can I expect the transfer to be complete?
Can I link my card I previously received?
Can I change from AUD to GBP?
Can I tell if my top off didn't work?  It doesn't seem to have.
The app reverted my recent payment
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
Please send my refund now.
Is there a fee for adding funds with a credit card?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
Please explain why my transfer attempt was declined. Thank you.
Am I the only one who can top-up my account?
Why is this payment pending?