Instruct: Given an online banking query, find the corresponding intent.
Query: Why is verification for my identity needed?
Can i make transactions before identity verification?
I have been charged an extra pound!
Where will I get my card?
Can I get spare cards?
How long does it take for a transfer to show up in my account?
I lost my card. Can you help me?
Why did you revert my top up?
My top-up hasn't gone through, what happened?
your company is awful, i would like to delete my account please
Can you tell my why my funds transfer did not work properly?
top up by my card is that possible?
I can get my identification verified.
Where can I find out where my funds came from?
My statement shows a strange direct debit.
Can I get paid for this in another currency?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
I would like a card please.
For some reason I forgot the passcode I have.
My card wasn't working in a shop
You advertise no fee when paying with a card then my statement shows a fee.
I have been overcharged. I just changed over Russian Ruble to UK pounds and it was too much. It seems something was wrong with my exchange.
My cheque deposit didn't seem to work.
Can I select my card scheme or do you choose it for me?
Where can I use my Mastercard?
Why hasn't my cash arrived from a deposited check?