Instruct: Classify the online banking query into its corresponding intents.
Query: Do you have support for flat currencies?
Which fiat currencies can I use through this app?
I did a money transaction and the recipient doesn't see it
After I transferred money the balance remained the same.
What kind of costs are involved for exchanging currency?
I recently bought an item using my card and I was charged an extra fee why is this?
Will you charge for a physical card?
I've been charged an extra £1 and I don't know what it's for
Why haven't I gotten a virtual card yet?
What's the foreign exchange rate I will receive?
I see a direct debit that isn't mine? How can I get my money back?
Is payment required to get a card of my own?
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
I would like to know how my friend would be able to send me money
Unsure how to provide my identity.
what documentation do I need for the identity check?
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?
The app won't identify me.
I'm looking at my statement, and my refund is not on there.
Why was there a fee for my cash withdrawal?
My transfer didn't complete. Why can't I access funds?
how does my statement get updated so i know when a refund will reflect on my balance
Why did it cost money to transfer funds?
Where is my missing cheque I deposited?
Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.