Instruct: Classify the online banking query into its corresponding intents.
Query: How can I close my account, I don't want it.
How do I delete my account now
I need to transfer something from China, How long will it take?
My top-up was rejected by an app.
Why did you charge me extra?
Can you tell me what are disposable cards for?
What do I do if I do not recognise a cash withdrawal?
I sent money to someone but they haven't gotten it yet
Can I open an account for my children?
I would like a  physical card sent to me.
Why is my friend not getting a transaction arrival yet?
My card was declined
Can you tell me what i need for the identity check?
Is there a way to tell where the money came from?
Will I see the transfer in my account within the week?
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
While abroad, I got cash, and the exchange rate applied is wrong.
I tried to withdraw cash and got declined, why is that?
What countries are getting support?
Can I edit my personal details?
I could not transfer to a beneficiary
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
I think my card is expiring, what happens then?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?