Instruct: Classify the given online banking query into its corresponding intents.
Query: My card would not work at a shop.
Tell me why my card payment was declined.
Can I use American Express?
How do I top up by card?
Why am I getting a fee on a card payment?
What does a pending cash withdrawal mean?
Can I use my bank account to send me more money?
i used a check check yesterday to balance my account and it isn't showing up?
When my card expires soon, how fast is the replacement card sent and what are the costs?
Can you assist me in acquiring a virtual card?
I think there's a purchase at a store that I didn't go to.
There was an extra fee when I was at the ATM.  Why?
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.
Why is my top-up showing as reverted?
What is the limit on disposable cards?
Why was there an extra charge when I transferred money?
why don't you accept american express for adding money to my account
I asked for cash but I did not receive all the funds
I'm interested in learning more about disposable virtual cards.
I didn't get my card back from the ATM.
Can I get some help to get me card activated?
What can I do to make my physical card work?
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
Am I able to get a refund for something I bought?
I can't verify my ID. Why?
How do I track the card you sent me?