Instruct: Classify the given online banking query into its corresponding intents.
Query: I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
Please provide me with the restrictions of the disposable cards.
There was an extra fee on my account when I got cash.
Is there a reason there's an extra fee on my statement?
Why is the payment from my card still pending?
Verifying the top-up seems like a hassle.
Whats the max I can top up
I can't access my account.
I would like an extra card.
Will I be sent a new card before mine expires?
Why was my virtual card rejected?
What is this direct debit in my statement?
I'm waiting for a money transfer to show, still.
Why is it taking so long for a transfer to complete!
What factors determine your exchange rate?
I need a number of disposable cards everyday.
How did the extra charge on my card come in effect?
My card isn't working at all. What happened?
I don't recognise a Direct Debit payment
What is the procedure for an expired card?
What fiat currencies are used with holdings and exchanges?
I am 16 and just started working at McDonalds can I deposit my checks at your bank?
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
Why is there a charged fee for debit or credit card payment?
How long does it take for a transfer to be in my account?