Instruct: Classify the online banking query into its corresponding intent.
Query: I would like to receive instructions showing the verification process for top up cards..
Is the verification number on the top up card
How are foreign exchange rates determined?
Am I allowed to change my PIN anywhere?
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
How to access my virtual card
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
I needed $100 but all it gave me was $20.
Is there any way to cancel a recent transfer?  I did not mean to make it and need to make sure it does not go through.
where can I see who sent me funds
I want to use auto top-up. Is there a limit?
I was charged twice for a restaurant, can you take the second charge off?
I cannot withdraw money from the ATM
Where can I get a new passcode?
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
My top-up was rejected by an app.
Do I have to top up in euros if I use a card, or can I use a different currency?
My address details have changed and I want to update them
I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?
What are the disposable card limits?
How can I lookup the source for my available money?
What countries are getting support?
Can I track the card that was just sent to me?
Are there ATM fees?
What to do if my card has been used without my permission?
I just pulled money out of the ATM and was charged a fee, WHy?