Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you explain why I was charged extra when I used the card?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Can I auto-top up?  How do I do it?
My phone was stolen, what can I do?
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Looks like my top-up has been cancelled
I do not know what this cash withdrawal is
Will I see the transfer in my account within the week?
I would like to change my personal details.
My card payment did not go through.
Where do you export the cards to?
Does my top up and apple pay work together?
I have a payment that hasn't went through yet.
When did you send me my new card?
Where do I order a card?
What does it mean if my cash withdrawal does not show up properly?
What cards do you offer?
I have a new card and need to activate it
One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks
How do I get my virtual card?
Can you tell me how to top up on my card?
Why is my beneficiary not allowed?
Why can't I transfer money to a beneficiery?
My actual card isn't functioning.
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
I want to transfer money from another account into this one.