Instruct: Classify the given online banking query into its corresponding intents.
Query: My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
I topped-up my account, but I don't think it went through.
I can't seem to be able to use my card
What fees do you charge for the standard card?
I'm trying to move money from my account to elsewhere, but it's giving me an error message.
Is there a reason that my transfer failed?
I did a cash deposit to my account but my balance is still the same. What happened?
Do you have EUR currency available for me?
How do I use a check to top up?
How come my cash withdrawal came with an unnecessary fee?!
Where are you getting your exchange rates from?
Do I have to change my PIN at a bank?
Is auto top up a provided service?
I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
Can you tell me what this cash withdrawal is?
What source do my fund come from?
What is the procedure to transfer money to my account?
When do i activate auto top-up?
I'm confused ass to why my contactless is not working.
How long does it take for a transfer to post
What is the process to get a new card when your old one expires?
My payment has been returned.
Do you provide currency exchange to Euros?
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
I've deposited a check in my account but the cash isn't showing as available.
I don't understand why you want so much of my personal info.