Instruct: Given an online banking query, find the corresponding intents.
Query: Can you help me with proving my identity?
I'm not able to verify my identity.
My PIN is not working, can you help?
I think the exchange rate for the cash I withdrew was wrong.
Why hasn't my top-up gone through?
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
Which merchants accept my card?
How many top-ups can be approved?
When traveling, is it possible for it to add money at specific time intervals?
Why can I not choose the card i want?
How do I activate my new card
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on
Why are there multiple transactions showing for one purchase?
What do I do to lock my phone after losing it so my account isn't accessed
Can you tell me more info about virtual disposable cards?
what is this extra charge for a withdrawal?
My address details have changed and I want to update them
Do I have to go somewhere to activate my card?
I want to know how to transfer money with my credit card
Are there any places that I can't use the disposable cards at?
How do I order a card?
What do I do if I have been charged twice?
Do you accept Mastercard?
My transaction from earlier needs to be reversed.
How did you guys get your exchange rate?
Your foreign exchange rate is wrong.