Instruct: Classify the given online banking query into its corresponding intents.
Query: What do you think of the exchange rate?
How are exchange rates determined?
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
If I am not in the country and I need to change my PIN, how can this be done?
I made a payment but it was returned.
Why is there a charge for my transfer?
My card activation attempt failed.
Is there a top up fee?
Can I activate my card with the app?
Which countries are represented?
How do I go about verifying my identity?
I noticed a different charge while I was taking my money out.
I had an unexpected fee
is a transfer to a beneficiary allowed?
Can I reset my PIN?
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.
How do I transfer funds directly from my credit card?
Help me with a PIN change.
Why did I not get the amount I specified at the ATM?
The $1.00 has still not been reverted as indicated in the previous email.
is my pin the same as my passcode
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
I tried to do a transfer but it didn't go through.
If my card was lost or stolen can I re-link it?
Do I have a limit to the number of top-ups per day?