Instruct: Classify the given online banking query into its corresponding intents.
Query: can i create my own pin right away
I dont have a pin
with what can I verify my identity?
Am I charged for receiving money?
There was a direct debit transaction I have don't think should be there.
I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?
Can you tell me how to top up on my card?
How do i verify my card?
How do I link one of your card that I already have?
Can I get information on topping up?
Why is this beneficiary being rejected?
Would I have to pay anything if I need an additional card?
Can I have it by a certain date?
When I use my card, it says decline?
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.
My statement has not shown my refund.
I did a transfer but its still pending
How can I change my account details?
Show me how to link the new card,
Any charges applicable for new card?
My balance doesn't include my latest transfer
Are there limits on the virtual cards?
How can I tell if there will be a fee added to my payment or not?
Could I chose the date to have it delivered?
Why was a payment cancelled on my account?
where is card accepted