Instruct: Classify the given online banking query into its corresponding intents.
Query: What's the wait time for European transfers?
What is the length of time for money to reach the account?
The fee charged when I changed rubles into British pounds was too much.
I topped off my card is that something you will charge me for?
explain the interbank exchange rate
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
Are you located in other countries?
My card got stuck in an ATM.
The exchange rate was wrong?
Why haven't I gotten a virtual card yet?
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long.  Can you look into it and see if the money is there, just not in my account yet?
I have a contactless that's broken.
Can I use my account now, even though my identity verification has not gone through yet?
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
Do I have to pay for a second card?
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
I think I was charged by mistake on my debit statement.
I need to top up using a cheque
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.
Why was I charged a fee when making this transfer when I shouldn't have been?
Can i receive transfers from my employer to this account?
I want to deposit my check to top up my account
How was I charged extra when I used my card to pay?
I already got my item but just got my money back