Instruct: Classify the online banking query into its corresponding intent.
Query: I bought some things in the morning but the payment shows as pending
How is my card payment still pending?
When I withdrew my money, why was there an extra charge?
How long does it take for transfers to process?  I sent funds to a friend, and she says that she has not yet received anything.
Can my children open an account?
Will there be a charge for topping up by account with a SEPA transfer?
I'd like to get another card
What do I need in regards to identification?
The app says I got cash from an ATM but I didn't
How can I top up my account with a cheque?
Can I have more physical cards?
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
My card did not go through in a shop
I'd like to transfer funds using my credit card.
Why is your exchange rate different on different days?
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?
How can I set up Google Pay on my device?
What is the process to link the new card?
My card got charged twice for the same thing!
It won't let me activate my card.
Does this program take SWIFT transfers?
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?
I'm still waiting on my new card to be delivered!
I have no way to prove my identity.
The date my card expires is coming up
Does it cost money to top up?