Instruct: Classify the given online banking query into its corresponding intents.
Query: There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
Someone else made a Direct Debit transaction on my account
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
My beneficiary is not allowed?  Why?
Why was I denied the option to transfer money to a selected beneficiary?
In regards to top-ups, can I do them via Google Pay?
How do I see my card in the app?
Why is there an identify check?
How do I access the option to top up?
Could google pay and top up be together?
How long does it take for money to transfer?
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear?
When will my card be delivered?
How do I activate and link my new card?
how to recover my passcode
Can I purchase with cash or cheque?
What to do if my physical card is not working?
While getting cash, I was charged a fee.
The card payment I attempted to make failed.
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
I know I'm getting a new card but would like know when I can expect to receive it.
Changing my PIN
What happened to my top-up? I think it was cancelled.
My ATM card isn't working for a withdrawl
Can this app exchange American and English currency?