Instruct: Given an online banking query, find the corresponding intents.
Query: I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
The money that I have transferred hasn't arrived yet.
Are the delivery days flexible?  My schedule only allows me to be a available on specific dates.
I topped up but my money is not showing. Why is that?
My statement shows charges for things I never purchased. Were my account details stolen?
How long do transfers take to show up in my account?
Why was I charged extra on my last UK pound to Russian ruble exchange?
The item i bought exchanged rate was incorrect.
What is the highest amount of top ups I'm allowed?
Can you please explain the topping up transfer process?
I had to pay money for paying with my card.
Will I know which exchange rate I will get?
You can use it anywhere that accepts Mastercard.
Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?
I've been charged an extra £1 and I don't know why
What should I do if the atm eats my card?
Why did you decline my transfer?
I want to end my account
I believe that my transfer hasn't gone through.
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
How do I get this damn virtual card to work?
If I live outside of the UK am I still eligible for a card?
There's a payment in the app that I didn't authorize.
Why do I have to give you my drivers license
the exchange rate at which my card payment is at is wrong