Instruct: Classify the given online banking query into its corresponding intent.
Query: There are two of the same charge on my statement.
Why does a payment show up twice?
What if I type in the wrong PIN too many times?
Not living in same place, need to change details
there is money in my account that i didnt put there
I completed a transfer that isn't showing up on my account.
Where do my funds originate from?
Do currency exchanges cost extra?
My phone is at the hotel.  How can I use the app?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
How do I know if my top-up went through?
I cannot remember my passcode.
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.
Why was I charged when taking out money?
Where can I find how to change my name?
How do i cancel a charge?
My card is missing.  Please help.
Please help.  There is a payment in the app that isn't mine.
The app is saying I made a withdrawl but I didn't.
I was just needing to know why my card got declined
How much more do you charge for currency exchange?
I bought something in another currency, but the exchange rate was incorrect.
How do I verify my identity online
The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?
I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?
Am I able to do top-ups with Google Pay?