Instruct: Classify the given online banking query into its corresponding intent.
Query: I see a direct debit that I didn't authorize
I do not recognize a direct debit payment that I see on my app
can i deposit a check here?
Shouldn't my new card be here by now?
where do i find out about exchange fees
Why was there an extra charge when I transferred money?
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
I think my phone was stolen. What can I do?
My PIN number was incorrect, and I can't access it.
Is there a way to link the card i just got?
My top-up has been reverted and I would like to know why.
I have an incorrect charge and would like a refund.
If my card payment isn't working what do I do?
How do I get a new card as your machine swallowed mine!
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
Is there a reason my transfer would have been declined?
How much do I have to pay if I want to transfer money?
What is the time period for money to be transferred?
How do I get the passcode reset?
my statement contains an unknown payment
I made a check deposit but the cash hasn't arrived in my account yet.
How do I add a card on to the app?
Why is my refund missing in my statement?
I need my virtual card
Could I open an account for children?
Am I charged if I make a top-up?