Instruct: Given an online banking query, find the corresponding intent.
Query: I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
My phone was stolen yesterday, can you help me with this?
The wrong exchange rate was used for my cash withdrawal
How do I go about ordering a card?
The exchange rate for me was wrong when I was abroad.
How can I verify my source of funds?
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.
How long until I see a cash withdrawal?
How can I get a refund for an item I purchased but has not yet arrived?
Yesterday my phone was stolen from me :( What do i need to do about it?
How do I transfer funds if I am paid in GBP?
You applied the wrong exchange rate while I was traveling outside the country.
Why hasn't my withdrawal shown on my statement?
Can I use my new card?
how much does it cost to add money
I was told to verify my identity, how do I do that?
When will my returned transaction show up on my account?
I tried to transfer but it was declined
Will you charge me for topping up with a European card?
When will my new card arrive?
What is the minimum age limit?
What can I and can't do with the disposable cards?
I was not distributed the correct amount of cash that I asked for