Instruct: Given an online banking query, find the corresponding intents.
Query: I don't think I should have been charged a fee to use my card.
Why is there a fee associated with card use?
I need to change a transfer.
Will you send me a new card in China?
I was checking my statement and I think one of my card payments has reverted
Why should I have to prove my identity?
Why does the same transaction appear multiple times?
Where can I go to find out how to verify my identity?
what are weekend rates for getting cash
I put some cash into my account but it's not displaying that on my balance.
Got only $20 when I tried to withdraw $100.
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
How do I reset my passcode?
Do I need a disposable card?
I want to activate the card.
Has my top-up gone through?
What currencies are supported?
Why do I need to verify my identity?
When I topped up the app has seemed to reverted it.
I have a direct debit I didn't make
Is there a reason my new card hasn't arrived yet?
Please help me change my PIN.
If I bought something I didn't like, can I get a refund?
Can you send me more cards for my account?
How do I go about verifying the top-up card?
My identity verification didn't work