Instruct: Given an online banking query, find the corresponding intent.
Query: How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
How long does it take for pending to go through
I would like to close my account, as I'm not happy.
Tell me what the steps for the identity checks are
I need to withdraw money. Where can I do that?
I cannot withdraw money from the ATM
I got charged twice with a duplicate card. How do I resolve this?
Where can I find the auto-top up feature?
Can I get a full list of instructions for identity checks?
What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
Is it possible for friends to top up my account?
I have an unknown charge.
How do I fill out the identity check?
I would like to edit my personal information .
I have cash deposit to my account but it is experiencing a problem
my virtual card has not came yet!
What fiat currencies are used with holdings and exchanges?
My transfer to a beneficiary did not go through.  Why?
Looks like my top-up has been cancelled
I hate this company! Can you delete my account?
Where is the PIN for my card located?
What do I do if I forgot my PIN?
I have not received my card and it's been a week, what do I do?
How are exchange rates determined?
Are you only able to get a card if you're in the UK?