Instruct: Classify the online banking query into its corresponding intent.
Query: Is there an additional cost to exchange currencies?
If I exchange currency frequently, can I get a discounted rate?
Who can I speak with regarding a lost card?
What do I need to do to transfer money with my credit card?
I believe that my transfer hasn't gone through.
Where did the  €1 fee in my statement come from
How do I add money to my card?
I tried topping up using my card, but the money is gone?
How do I fill out the identity check?
I am unaware of what my password is.
My account was charged a debit payment I don't recognize.
Why is there a fee on my money transfer?
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
My top up was denied
I'm noticing a payment/purchase at a company that I don't recognise.
My balance doesn't include my latest transfer
Are you okay with exchanges to EUR?
Is it normal to see a fee for transferring money?
My statement is showing I was Charged a dollar and I am not sure why.
Where can I find an ATM?
When I went to $100, all the machine would give me was $20.
What's the tracking on the card you sent?
I don't recognize some transactions.  Is someone else using it?
I got cash and the exchange rate should have been different than it ended up being.
If I need delivery on a certain day, is that something that could be accommodated?
I would like to better understand why my pass-code is not working.