Instruct: Classify the given online banking query into its corresponding intent.
Query: im worried about fraud how do you protect my account
What can I use to verify my identity?
I am having a problem proving who I am
Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.
Can I cancel a transfer I made
My card needs to be activated asap
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?
I haven't received my virtual card yet!!
What countries do your services support?
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
Can someone please tell me how much I can top-up?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
I have an account that is empty of funds. Can I transfer some from another bank?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.
What do I need to do for the card activation?
My withdrawal is pending, why?
My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?
Why did the ATM swallow my card?
I would like to reactivate a card and wondered if that could be done?
Tell me why my card payment was declined.
There is not a refund in my statement.