Instruct: Classify the online banking query into its corresponding intent.
Query: What should I do once my card expires?
What happens when my card expires?
Where can I edit personal details?
Why am I seeing a fee for transferring money?
How can I investigate a missing refund?
Why wasn't my bank balance updated?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
How long should I wait for the card to arrive?
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.
Why didn't I get the amount I requested at the ATM?
Where is the top-up verification code?
Is there a disposable virtual card option?
If I want to topup by card, how do I do it?
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
Help me figure out why my transfer was declined
What are you exchange rates?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
Can I receive payments in another currency?
How much can I top up in a day?
can i get a virtual card online
what is going on with my cash withdrawal? the exchange rate is wrong
Can you explain why my payment is still pending?
Errors keep showing up every time I try to make this transfer and I am on a time crunch,  could you please help.
Why hasn't my transaction been completed?
I don't have my mobile device and am unable to make the payment because I forgot my details.