Instruct: Given an online banking query, find the corresponding intent.
Query: Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
I wasn't charged the correct exchange rate for an item I purchased.
How do I add an existing card to the app?
I am looking to get a Visa credit card, what must I do to achieve this?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
I went to look at my top-up and it was canceled, can you tell me why this happend?
How can I cancel a transfer I made
how do i get a pin for my card
There is a direct debit charge that I don't recognize, what can I do?
Why did I only receive a partial amount of what I tried to withdraw?
How do I fix a transaction to the wrong account?
Can I top up my card with other cards?
There was an unexpected fee for my cash withdrawal!
I have forgotten my passcode
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
why does it take so long to verify my id
I desperately need to transfer something from China, Please give me the wait time.
where do i go to transfer money from one account to this one
I didn't know I was going to get charged to use my card.
When I travel, can it automatically add money in certain intervals?
Is there a charge for using transfers for top ups?
I would like to order a virtual card, where can I get one?
What are the details of disposable card limitations?
What could the reason be that my payment card was declined?
Hey there's a fee for a transfer on my account.  Why?!
Tell me how to setup a new PIN.