Instruct: Classify the online banking query into its corresponding intents.
Query: How do I close my account?
I would like to terminate my account.
Where's my virtual card
What's the limit to how much I can top up?
How much are you going to charge me if I top up my US card?
I used my card to make a payment a while ago and its still pending, Why is it taking so long?
Why am I being charged again?
Where do I go to change my PIN?
why do you charge for transfers?
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
Why would a transfer to a beneficiary not go through?
I want to cancel a transaction from this morning.
Can you help me reset my passcode? I forgot it.
I see I was charged $1 for a transaction.
my card was refused, why?
I would like to verify my source of funds.
Please tell me how to verify my top up card.
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.
Shopping on line I was declined when trying to buy something.
Can I set it up to add money every few days automatically while I am traveling?
I need help from someone in your department with finding my nearest ATM.
Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.
Why was I charged twice for my item!
I found my old card. Can I link it back into the app?
I deposited a cheque, but my account balance stayed the same.
Am I able to get both a Visa and MasterCard from you?