Instruct: Given an online banking query, find the corresponding intent.
Query: I use this card all the time so why did it get declined at the store today?
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
How do I know what my PIN is?
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
What do I do if my Google pay top up isn't working?
There is a weird payment in my statement.
Why hasn't my account updated?
I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?
How is my ATM deposit not available yet?
Can I exchange from USD to GBP?
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
Why would you cancel my transfer?
My disposable virtual card was rejected.
There is a refund missing.
My phone is at the hotel.  How can I use the app?
I need to verify my funds.
I am having trouble with the app recognizing me.
where do I go to top up with cash?
I was refunded the money for something I bought already.
i disagree with a charge
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
I transferred some money but the balance stayed the same.
I made a transfer but my balance hasn't been updated
What kind of businesses will take my card?
What do I need to do to verify my funds?
I deposited cash this morning, but it is not yet available.