Instruct: Classify the given online banking query into its corresponding intent.
Query: You promised no fees but now I've got one. What the hell!?
Why, when paying with the card, was I charged an extra fee?
How can I open an account for my children?
Which card would I get, Visa or Mastercard?
Is there a limit for the amount I can top up?
Are there any charges for European bank card for top up?
Help! I've forgot my app passcode!
What places accept my card?
Can I choose when my card is delivered?
I want to use a payment card to top up my account. How can I do this?
I do not understand why my pass-code is not working.
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
Did  my transfer fail?
I made a payment but it was returned.
Does google play offer the service to Top up?
I don't recognize what this payment on my statement would be for.
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
Why isn't my deposit showing up?
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
Does the card you sent have a tracking number?
What options do I have when topping up a US card?
Can you issue both a Visa and a Mastercard to me?
Why hasn't my top up gone through?
What documentation do you accept for the identity check?
my cash withdrawal has not come out of my account yet.
Do you have to be 18 to make an account?