Instruct: Given an online banking query, find the corresponding intents.
Query: My card doesn't work when I use it.
My card stopped working after multiple transactions. Why?
How old must I be to open an account?
How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked
What should I do about a direct debit that I did not set up?
Why is there a fee added to my statement?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
I was charged extra. Was the exchange rate for my payment last Saturday wrong?
On my disposable card, is there a transaction limit?
Are refunds allowed for certain items.
I need to cancel a transaction immediately.
What do I do if I can't access my passcode?
What is the procedure for me to get more cards on my account?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Can you send me a Mastercard, instead of a Visa?
Will I be charged for exchanging foreign currencies?
It's only been a few weeks my my top-up got cancelled
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
I would like to receive my salary in a different currency. How does that work?
I have a card payment that has been pending for some time and would like to know when it is going to go through.
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
To deliver to the US, how long will it take?
I made a payment that's pending. Will it go through?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
Why was one of my transfers declined?
I sent money and the recipient has not received their money after two weeks.