Instruct: Classify the online banking query into its corresponding intents.
Query: What do I need for the identity check?
What are all of the different steps for identity checks?
how do I get top up to work for my card
Do I have a Visa card as an option?
What do I do to Top up my card?
My identity can't be verified for some reason
What is the exchange looking like?
Could I chose the date to have it delivered?
What am I going to need in order to activate my card?
I want to add money to my international card, so are there any fees charged to do this?
I put some cash into my account but it's not displaying that on my balance.
My billing address changed and I need to update my information.
Do you have any fees if I want to add money using an international card.
What should I do since my card is trapped in the ATM?
Why is the exchange rate on my card wrong?
I lost my phone! Will my card still work?
What's the process for topping up by card?
Why is the payment on my card still pending?
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
I can't log into my account because I lost my password
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.
I want to cancel my account.
I want to top up by card
How many different currencies can I have my money in?
how to get new card after atm eats it
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?