Instruct: Classify the online banking query into its corresponding intent.
Query: Why was I charged for getting cash?
Could you explain your rules for ATM fees?
Can an apple watch be used to tup-up?
Can you assist on apple watch top ups?
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
Why are my transfers and purchases keep getting declined?
My top up card needs verification and I don't know how to do it
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.
I have no way to prove my identity.
Do i have to top-up with my credit card before I can transfer?
Where did my money come from?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
Can the card be mailed to Europe?
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
What should I expect to be charged on a SEPA transfer?
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
wheres my pin
The app says that I got cash in an ATM and I didn't
I used the wrong account.
Why was I declined from getting cash?
why must I prove ID
I need to know if you will accept my credit card.
What does the decline message mean
Are there charges for using a bank card to top up