Instruct: Classify the online banking query into its corresponding intent.
Query: The atm didn'y give me all the cash
I received $20 but I entered $100
What are the rules for a top-up?
I think someone has hacked my card!
When will the cash that I put in the ATM be cleared from pending status?
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
Is it possible to get both Mastercard and Visa card from you?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
How do you determine your exchange rates?
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
Can I use visa or mastercard with your service
Please let me know what currency I can use to top up my account?
What number of times can I top-up?
There was an unexpected fee for my cash withdrawal!
I haven't received my virtual card yet!!
I found my card, am I able to put it back into the app?
My card has been pending for a while, what should I do?
My money transaction hasn't arrived.
Is there a fee to top up by bank transfers?
I am having a problem with verifying my identity.
I need someone to assist me with explaining how much I can top-up.
I sent money to someone but they haven't gotten it yet
Someone made a mistake on my money transfer because I was charged extra fees.
what are your exchange rates at?
Why will my transfer not go through?!  Keep getting an error message.
What caused my top up to be reverted?