Instruct: Classify the online banking query into its corresponding intent.
Query: HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
I am unable to use my top-up on the app. Could you explain this to me?
i am express delivering my card to the us, how long will that take
I shouldn't be charged any fee for transferring .
where is card accepted
I haven't received my virtual card.
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
Where is the card PIN located?
What kind of fiat currencies are supported for holding and exchange?
Can my PIN changed remotely without visiting a bank?
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
How many different cards can I have for my account?
When do I get my PIN?
I used the wrong account.
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.
Can I make transfers before my identity verification?
Why was I charged a fee? I thought shopping was free?
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
There was an extra fee when I paid with the card.
Why are my payments not working and show pending?
Can you please explain why my transfer failed?
Are EUR exchanges acceptable?
The card is non-functional.
I've made a transfer, how long until the money reaches my account?
Help me please, I need to top up cash.
How long does it take to recieve my new card?