Instruct: Given an online banking query, find the corresponding intents.
Query: What is the charge for exchanging currencies?
What kind of costs are involved for exchanging currency?
I was overcharged a pound.
I live in the EU, can I get one of your cards?
Is there a reason to why I was charged twice for a transaction?
In what places can I use my card?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
How do I top-up while traveling?
Why is my transfer stuck on pending?
Is there a specific date i can have it delivered?
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
What places accept my card?
What should I do if I don't know my password?
I want to stop my account
How do I find out where my funds came from?
How can I pay for top-ups?
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
How old does one need to be?
I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?
Please delete my account immediately.
In my account I noticed my ATM withdrawal is still pending
Do you have any fees if I want to add money using an international card.
What currencies can I use?
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?
Can I have another card in addition to my first one?