Instruct: Classify the given online banking query into its corresponding intent.
Query: When I received my cash, the exchange rate was wrong.
I believe my exchange rate is incorrect
I am not happy with your service and request that my account be terminated!
Does the app top up automatically?
How do I find my PIN number?
Looking at my statement I see that I was double charged for a payment I made.
I need to find out why my pending payment hasn't gone through.
is it possible to cancel transactions?
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
I need a list of currencies you accept for exchange.
I was mistakenly charged a fee for using my card.
My account was charged a debit payment I don't recognize.
show me how to top up
I was not distributed all of cash that I requested
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
How long will it take to transfer something from China?
How is top-up verified?
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
When do you charge fees on accounts? I just saw a charge on my statement.
I was just needing to know why my card got declined
How can my friend send money to me?
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
Can I top up with cash
I will be traveling and want money to be added automatically in certain intervals. Is this possible?
Can I revive a physical card.