Instruct: Classify the given online banking query into its corresponding intents.
Query: Do I get to have one of those virtual cards I've heard about?
I heard you have virtual cards. How do I get one?
How can I information on my limit for top-ups?
I got cash abroad and need to check the exchange rate
How can I activate my new card? I didn't recieve any information with it about how to do so.
I used my card to top-up but the money is gone!
Help me cancel a transaction.
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
Why can't I add any beneficiary I choose?
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
A direct debit appears in the app but I didn't authorize it.
Do I need a disposable card?
Is there a transaction limit on a disposable card?
How do I go about transferring money using my credit card?
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
I think there is a mistake.  I am being charged twice.
What is the reason when I tried to pay contactless at the bus, it didnt work?
How can I top up my account and which currency can I use?
I'm due a refund and it is not on my statement.
Does it matter which card I use
Will I get charged on a foreign currencies exchange?
I withdrew cash and was charged. Why?
How do I take a block off my card?
I couldn't get money from the ATM
My app shows a payment I didn't make