Instruct: Given an online banking query, find the corresponding intents.
Query: Why is my card payment still listed as pending?
There is a payment showing as pending and hasn't posted for a few days.  When will it post?
Can I get a card in the EU?
Can I get a physical card
Where are the ATMs that accept this card?
I prefer Visa, can I get that instead?
What's the procedure for getting a card?
There is a direct debit payment that I did not make.
Why is your exchange rate so bad?
I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?
Someone stole my card!
What are the requirements to open an account for a minor?
In what way can I change my PIN and where do I need to be?
Isn't my top-up supposed to mean its complete?
Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?
What is the verification process used for?
What are my options for topping up, automatic and/or manual?
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
Please tell me how to verify my top up card.
I can't see a top-up top-up verification code.
I am having trouble to verify my identity
How long does it take for a transfer to post
I must make several disposable cards every day.
I used my card to top-up but the money is gone!