Instruct: Classify the online banking query into its corresponding intents.
Query: The transfer was accepted but now it's stuck on pending. When will it go through?
Why does my transfer still say it is pending?
Can I have more disposable cards?
can i add funds  with a card from the united states
Tell me why my card payment would be reverted.
Please explain the exchange rates.
Help, my phone was stolen, please advise!
I need to change my card PIN.
Guide me on how to unblock my PIN
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
I was declined when I tried to take out cash!
Is auto top up a provided service?
i used a check check yesterday to balance my account and it isn't showing up?
How long will a transfer from the US take?
What is needed for the identity verification?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
I am seeing and extra 1$ charged to my account and wanted to know about it.
If I want to can I set up a new PIN?
I need info on activating my card?
Where can I activate my card?
I can't figure out how to transfer money into my account.
Why can't I transfer to an account?
Why was I charged an extra fee from the ATM?
What will I need to configure if my salary is in GBP?
i live in portugal. do you operate here?
How do i change my identity?