Instruct: Classify the given online banking query into its corresponding intents.
Query: Money transfer help? How long?
If I need to transfer something quick from China, how long does that take?
My card is expiring so how fast can I get a new one and how much will it be?
How can I change my PIN even though I'm out of the country in Austria at the moment?
there were two of the same charge to my account
Am I the only one who can top-up my account?
How do I activate my card so I can start using it?
Is there a limit to how much I can top-up?
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
What is the verification process used for?
My PIN seems to be blocked, help me access it?
What is the refund policy?
What is the maximum top up?
How do I go about unlocking a pin?
I'm being asked for a verification code. Where do I find it?
How can I verify my top up?
I needed cash from the ATM but I couldn't get it.
To many charges on my card how do I go about fixing that?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
The disposable cards - what are they for?
There was an extra fee on my account when I got cash.
help me find where this money came from
Do you need my birthdate?
Do I get any sort of discount on volume for a lot fo currency exchanges?
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.