Instruct: Classify the online banking query into its corresponding intent.
Query: I noticed that there is a withdrawal in the app that is not mine.
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
I would like to reactivate my card that I previously reported lost. I located the card this morning.
My throwaway virtual card won't work
Is there a reason my top-up has been cancelled?
Can I track the card you sent to me?
The exchange rate was messed up from the ATM
It's been two weeks and I haven't gotten my card, what do I do?
If I am in China, can I still order a new card and if so, how?
How do I report fraud on my card?
I made a mistake this morning when I did a transfer. How do I reverse it?
How about disposable virtual cards?
I need a new card before it expires.
May I get my salary paid out in a different currency?
Why hasn't my refund been appiled to my account?
Am I supposed to verify my identity?
Please tell me why the same transaction is showing up on my account more than once.
Why hasn't my top up gone through?
I was charged more than once in a single transaction
is there a limit for top up?
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
How long will this take to get to me?
Where do I scan my card?
Why is it showing that my account has been charged a dollar that is showing as pending?