Instruct: Classify the online banking query into its corresponding intent.
Query: Whats wrong with my currency exchange?
My exchange rate is wrong when I get cash.
I have a payment that is still pending
How long does it take for money to reach my account?
How does the exchange rate work on this app?
What limits are there on the virtual cards?
Can you tell me why I was declined from getting cash?
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
What is this cash withdrawal on my statement?
Is it possible for me to change my PIN number?
Help me cancel a transfer.
Why do you need verification for my identity?
Someone else might be using my card without my permission.
What are the reasons a beneficiary would be denied?
I sent money to someone but they haven't gotten it, what's going on?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
what cards can i use to add money to my account
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
Reason for my card to decline
How long will a transaction to a friend take?
Why can I not take out cash?
Why would the ATM machine fail to give me the cash withdrawal I requested?
Can I check my recent refund in my statement?
Is there such thing as an auto top-up option?
How can I obtain a virtual card?
Are there limits on the virtual cards?