Instruct: Given an online banking query, find the corresponding intent.
Query: I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
what is my monthly spending limit because i was refused my money at an atm
What are the exchange rates?
I had a decline on my card. Why?
I was using a foreign currecy to make a payment and the applied the wrong rate.
How does the exchange rate work?
Declined, transfer not completed.
What happens if I use my account and my identity verification hasn't finished?
Why would a merchant revert my payment?
I looked on the app and it says I withdrew cash.  I didn't!
Can I use my account before my Identity verification has passed?
I got cash and was charged a fee that shouldn't be there!
Are there ATM fees?
I shouldn't be charged any fee for transferring .
The ATM didn't give me enough money! I asked for more than it gave. What do I do?
is it ok if i use both visa and mastercard
I noticed additional charges when transferring?
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.
Should I keep waiting for my card to be delivered?
Why hasn't my cheque processed?
There is a duplicate payment on my card. Why?
I did not get the cash that is showing up in my app.
How can I convert currencies?
Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.
Does it cost anything to do currency exchanges?
can you assist me in activating my card?