Instruct: Given an online banking query, find the corresponding intents.
Query: why is there a fee for the transfer I made?
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
What is the basis of your exchange rates?
i needed money for a night out with the girls but i was declined, why?
Can I use check to deposit?
Will money be added automatically when necessary?
I want to close my account & I will never do business with you again.
I don't see a refund in my account.
Which foreign currencies do you accept for adding money?
I can't find my code
I tried to do a transfer and it's saying it declined.
When do i activate auto top-up?
Do you give out Visa or Mastercards?
What businesses accept my card?
I've got to have one of those virtual cards.
Where can I check out the source of available funds in my account?
Which cards do you support for top up?
Why is it failing to top-up?
Why was I charged for payments? You didn't warn me about additional fees.
I have an unknown direct debit payment on my account
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
I can't find my card! Can you help?
I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?
Why is my top-up pending?
Can i receive transfers from my employer to this account?
Someone has stolen my phone, what should I do?