Instruct: Classify the online banking query into its corresponding intent.
Query: When will my transfer come through?
Why isn't my balance reflecting a transfer I did?
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
What steps do I have to take to change my PIN?
How long does it take for my id to verify?
Does it matter which card I use
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
Weird Direct Debit payment
What's the wait time for European transfers?
When will the money be made available in my account?
I want a refund on this.
Can I open an account for my offspring?
I believe my card has been compromised as there are funds showing that I did not receive.
I wish to remove my account.
What are the top up charges for all US cards?
I can't find my phone and I'm worried someone is going to use it
Some cash shows up on my app.
How can I go about getting a refund?
Can I wait for you to send me a new card when mine's about to expire?
I need to transfer money into my account, HOW?
the bank transfer was declined
Account topping up bank transfers to my account assistance please?
Why is my top-up showing as cancelled?
I need to order a new virtual card, how do I do that?
Can you tell me if I can track the card you sent me?
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.