Instruct: Classify the online banking query into its corresponding intents.
Query: Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
I bought an item at the wrong exchange rate.
How can I receive money from my friend?
I got a card, how do I get it in the app?
when will my transfer arrive
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
Why would the app revert my payment?
Why have I been charged a fee for cash withdrawal?
If my phone was stolen, do I need to do anything?
Why can't my ID be verified?
If I don't have much money in the account can I auto top-up?
Do you accept cash?
Where do I get a disposable virtual card?
Do you accept all cards and currencies?
When will I get my money? It's been too long.
How do i access the auto top-up option?
When I topped up the app reverted it.
The transger I tried to make failed.
What countries do you operate in?
What's the top-up limit?
Please tell me how I can receive a physical card
I need a disposable virtual card.
The terminal I paid at wouldn't take my card. Is something wrong?
how should i add money to my card