Instruct: Classify the given online banking query into its corresponding intents.
Query: Help please!  My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
The app can't verify my information for identity proofing purposes.
Where do I get a disposable virtual card?
Is there a charge for getting my money?
I don't like the services, please close my account
Why did you give me so little currency?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
It appears my transfer was declined.
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
Why would I get a decline message in a transfer?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
I got charged fees for withdrawing cash!
What are the top up charges for all US cards?
Why is there an additional fee showing on the statement I received?
Is it possible to access my phone from the hotel/
What locations can I get money from?
For what reason is my transfer still pending now?
My top is still pending.
Why isn't my payment showing?
I received an extra charge for using the card. Why?
I do not have the information to verify my identify.
Is it possible to get a real card?
My card hasn't came in the mail yet?
I transferred money but the balance did not update.