Instruct: Classify the online banking query into its corresponding intent.
Query: Why was a fee charged to me for transferring money?
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
How do I know where my money comes from?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
Why was my transaction charged an extra fee when paying with my card?
Help! In the app there is a payment that I don't remember.
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
What kind of charges should I expect to exchange currencies?
Will I need a new card or can I put my old card back into the app?
Which merchants accept this card?
How do I use the app to exchange currencies?
Can i add a new currency to my account?
My statement shows charges for things I never purchased. Were my account details stolen?
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
Could I open an account for children?
Can I exchange an item for a refund?
I would like to know if I can top up with Google Pay.
There is  an extra 1£ charge on my app. Why did it charge me extra?
The purchase I made is still pending.
think someone is using my card with permission
Are there fees for adding money with an International card?
Show me the amount of transactions I can do with a disposable card.
I tried to do a transfer but it didn't go through.
Why would you cancel my transfer?
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
My transfer was rejected