Instruct: Classify the given online banking query into its corresponding intent.
Query: I was charged twice for the same purchase!
Will the duplicated payment be refunded?
I am still waiting for a transfer to show
My automatic top-up was unsuccessful
Are there any top-up limits that I must follow?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
Will it be possible to change from USD to GBP with this App?
I made a cash deposit to my account but i don't see it
Is it possible to exchange currencies on the app?
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
The app does not know it is me.
Foreign currency rates were put in wrong at an ATM i used.
I am still currently waiting for the cash that has been deposited into the account this morning.
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
I was so embarrassed. Why didn't my payment clear?
I entered my pin wrong  too many times.
I topped up recently and saw the money go through, but now it's just gone? What's going on
The amount of money I pushed at the atm machine did not come out of the machine.
What are my payment options for topping off my account?
I didn't receive the correct amount of cash
In which stores can I shop with this card?
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
How old do you need to be to open an account?
My transaction is on the wrong account.
your company is awful, i would like to delete my account please