Instruct: Classify the given online banking query into its corresponding intents.
Query: Can my account be topped up by my friends?
I cannot tell what my top up currently is.
I can't access my account.
How can I put more money into my account?
Can you please explain disposable virtual cards for me?
I am upset with your service.  Please delete my account.
there is a charge i dont recognize
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
I was charged twice, when I didn't purchase anything twice.
Can I get a refund on an item?
Can you tell me why I was charged $1 for a transaction?
How does identity check work?
How do you top up with a cheque?
I would like to cancel my previous transaction
Can the card be mailed to Europe?
What do I do if I believe to be a victim of credit card fraud?
How long is the wait for my card?
Do I have to change my PIN at a bank?
Why am I having trouble withdrawing cash?
Can I track the card that was just sent to me?
I ordered a card and would like to know how to track the delivery progress of it.
I put my check in the bank, but I haven't gotten my cash yet?
What do I need to do to get my salary through this?
The transger I tried to make failed.
Am I charged for receiving money?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.