Instruct: Classify the online banking query into its corresponding intents.
Query: I can't find the money I just added to my account.
My top up hasn't gone through yet, why?
Will the card be a Mastercard or a Visa?
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
Why is there an unknown card payment?
how do i avoid charges in the future
I would like a Visa card.
What foreign exchange rate will I get?
No option to top up with a cheque ?
Why wasn't my contactless accepted at the metro?
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
Can I use check to deposit?
There is no way for me to prove my identity.
I couldnt get cash in an ATM
How do I prove I am who I am?
The refund doesn't show in my account
What is the process to link the new card?
There is a strange charge on my debit statement
How can you transfer my salary to my correct currency?
How long will it take for the money to reach my account?
Why did my exchange rate change?
A refund for a recent return has not arrived on my card.
If I live outside of the UK am I still eligible for a card?
I am upset with your service.  Please delete my account.
Why can't I topup my account?
Do you accept SWIFT transfers?