Instruct: Classify the online banking query into its corresponding intent.
Query: Can I track the card you sent to me?
Why has my new card still not come?
Do you give refunds?
What do I do if a transaction shows up twice?
How do I see the source of my money?
Is it possible to obtain both a Visa and a Mastercard from you?
What should I do to top up using my Apple Watch?
How long does a check take to show up in the account balance?
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
I am having problems with my physical card.
My credit card transaction was declined for a loan payment.  Can you tell me why?
Can you please explain how bank transfers work?
how long does delivery take?
Can I top up using my cheque?
I have not received a refund.
Can I get an item refunded?
Can I call to get my card activated?
What is the Top up rate charge for using a card in the US?
My card won't work right now.
Can I use google pay for topping -up
What does a transfer cost?
I will be traveling and want money to be added automatically in certain intervals. Is this possible?
Why isn't my topup working?
Is it possible to cancel a transaction?
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
How long before a bank transfer shows up in the account?