Instruct: Classify the online banking query into its corresponding intent.
Query: I need to know what charges I will incur for using a European card for top up.
Does it cost anything to top up?
I need my virtual card
Why do i have to verify my top-up card?
Help!  The app has an ATM withdrawl that I didn't make.
I can't seem to figure out why my transfers are getting declined.
When using my card I was charged a fee for doing so, why?
I am not satisfied with your company and wish to delete all accounts immediately.
why must I prove ID
My Google pay top up isn't working.
Why hasn't my card arrived yet?
I've got a repeated tranasaction on my card.
Can I add funds directly from my Apple Watch?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
Will you guys do Visa or Mastercard?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
Where do I unblock my PIN?
I used my card to top up, but the money is not there!
Can I get a new card in China?
I need to get a disposable virtual card?
Which flat currencies are supported for holding and exchange?
Why can't I get my top up to work in Apple Pay?
What ATMs use this card?
Is there any way for you to find my card?
Can I get a new card with new expiration date in China?
I think the exchange rate for the cash I withdrew was wrong.