Instruct: Classify the given online banking query into its corresponding intents.
Query: how long does delivery take?
I need my card ASAP!
I have yet to receive my virtual card
Is there any way i get a disposable virtual card as well?
Is there a fee for exchanging currency?
My daughter would like a card from my account?  Can I do this?
Will you guys do Visa or Mastercard?
I went to look at my top-up and it was canceled, can you tell me why this happend?
I made a purchase this morning, and it is showing as pending.
Seems like my top-up has been cancelled
Is it possible to top up by card?
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
How do I report my card as lost or stolen?
I found my card! Can I link it back into the app?
What are the disposable card limits?
My refund isn't going fast enough.
I need to terminate my account.
Tell me why my card payment was declined.
i need a refund from you because the merchant is refusing, can you do that?
Why can't I use my card?
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
Can you please explain disposable virtual cards for me?
What do I do?  The ATM took my card!
how long will it take for my transfer to stop pending
Why is it necessary to verify the top up?
I have a direct debit on my records that is strange and I need help.