Instruct: Classify the online banking query into its corresponding intent.
Query: I'm having money transferred from Europe, how long will this take?
When can I expect a transfer from Europe to go through?
i would like to top up with check
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
What happened to the transfer I did?
I logged in wrong and am blocked, how do I log in?
I made a payment but it's still pending
How do I troubleshoot when contactless doesn't work?
What countries are you supporting?
why verify the top up? it doesnt make sense
My account is locked because I used the wrong pin too many times.  Please help.p
I can't find any option to top up with a cheque?
What do I do if I think someone has used my card?
The transfer to my beneficiary has not gone through
Where is the verification code display?
What is the system for determining the exchange rate?
Do i have to top-up with my credit card before I can transfer?
Why is my refund missing in my statement?
Am I permitted to have a spare card?
Do I need a photo ID to activate a my new card?
I made a payment but the app cancelled it.
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
What is your opinion on the exchange rate?
I need money put into this account from another one.
I placed my order a week ago. Is it ok that my card isn't here yet?
I needed $100 but all it gave me was $20.