Instruct: Given an online banking query, find the corresponding intent.
Query: Is there a way to change my PIN without having to go to the bank?
Where do I need to go to change my PIN?
The exchange rate from my card payment isn't right.
I was charged a fee for the transfer, but can you tell me why?
Why do you need me to do an identity check?
Why doesn't my card work for any transactions?
What do I do about my expired card?
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
Can you tell me why I was declined from getting cash?
How can correct Top up with the app to work correctly?
I'd like to use my American Express to place money into my account.
My account seems a bit off and getting weird charges.
I don't know if I made this payment on my card.
Why did I get charged for a withdrawal?
I entered in the wrong PIN.  Please help me unlock my account.
What currencies are accepted to add money?
What are the disposable card limits?
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
What do I have to do to cancel a transfer?
Where can I find information about where my money came from?
My top-up funds aren't available yet.
What are my options for topping up, automatic and/or manual?
I recently reported my card as missing/lost, and I just found it. Can I still use it?
I was declined when I tried to take out cash!
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.