Instruct: Classify the given online banking query into its corresponding intent.
Query: How can I move money from my account at a different bank to the account I have at this bank.
I have zero dollars in my account. Can I submit additional funds via bank transfer?
I've got to have one of those virtual cards.
how do you get exchange rates
What happened to my Top-Up? It's not reflected.
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.
I have kids and I'm curious at what age could they start to use your service.
I tried entering my passcode and it isn't working. Can you help?
My recent transfer didn't go through - why not?
I tried activation my card and it didn't employment
Can I change my PIN on my phone?
Can I schedule future top ups?
I see non-received cash in my app.
There is a mysterious debit transaction on my statement
What is the status of my card's delivery?
The app doesn't believe its me.
Is there a fee for adding funds with a credit card?
Why do I get a fee every time I transfer?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I did a transfer but its still pending
I was needing you to see if the exchange rate is correct from when i got cash
The atm wouldn't give out cash
I returned an item but don't see it on my account?
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
Where do I scan my card?
I'm not sure what is going on here. I've received payment back into my account  for an item I've already received, from about 2 weeks ago.