Instruct: Given an online banking query, find the corresponding intent.
Query: I did not make a cash withdrawal that is on my statement
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
My top up did not complete.
Verify top-up card help?
I don't want to give you all my identify details.
I got less money than I asked for.
How do I link the new card?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
I'm being charged for using my card!
I wish to use my American Express to put funds into my account.
How can I use my American Express to add money into my account?
It appears my top-up is still pending.
Please delete my account and personal information.
I have a fee and I don't know why
I can still see money in my account after making a payment
I am unable to get cash from the ATM
I was charged $1 in a transaction.
The attempted transfer failed.
I am waiting on the refund
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
Please explain to me how to know where my funds are from.
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.
I bought something with my card and I was charged a fee
There's a €1 fee on my statement, why?
What needs to be provided for identity verification?
Is there any way to know how the transaction got on my account?