Instruct: Given an online banking query, find the corresponding intent.
Query: Mastercard is my preferred company.
I would prefer a Mastercard.
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
My cheque is taking a while
There is a direct debit payment on my account that I didn't authorize.
My cash transaction isn't showing on my account
I am waiting on this refund, hurry up.
Help me activate my new card.
Why have i been charged a fee for using my card?
If I add money with an international card, are there any fees?
Am I allowed to transfer money to a beneficiary?
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
My top-up hasn't gone through, what happened?
Why didn't my transfer to a beneficiary go through?
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
How long until transfers complete?
My card payment has been stuck on pending. What is the problem? It should have gone through by now.
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
Why is it taking so long for my pending transaction to post as cleared?
wheres my money receipt
I accidentally left my phone at the hotel so now I'm not able to use the app.
where did my funds come from?
Why didn't my payment process
I need to figure out who has access to my card there are some payments I didn't make that are showing on the app.  Could you please help?
I am having trouble to verify my identity
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.