Instruct: Classify the online banking query into its corresponding intent.
Query: It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
What is taking so long with my top up?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
When will my transfer post to my account?
I received $20 but I entered $100
Why isn't my card working anymore?
Has my top-up been cancelled?
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
I can't figure out why a transfer is still pending?
I have been double charged
Why can't I take $100 out
I topped up but the app denied it
How can I move money from my account at a different bank to the account I have at this bank.
My payment's stuck on pending.
What am i missing to verify my id?
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
Why hasn't my transaction been completed?
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
Why is my card not working anymore?
I am from X but am traveling to Y - how do I get currency for Y?
I got charged a fee for transferring money.
Am I able to use Apple Pay?
Why did they take more money out then I withdrawed?
I tried entering my pin several times incorrectly. Why isn't my pin working?
Will it cost extra to add money to an international card?
Can the card be mailed to Europe?