Instruct: Given an online banking query, find the corresponding intent.
Query: How long does it take for a purchase to go from pending to authorised?
There is a pending payment on my account, what does this mean?
Is my new card activated?
How much am I allowed to top-up?
I need to change my personal details in my account.
I found my card, am I able to put it back into the app?
What do I do to close my account?
Why did the ATM cancel my transaction
Can I have more than one card?
How can I get funds into my account from my American Express?
I have an outgoing transaction
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
Why do you require identification documents
I was charged a transfer fee, why is that?
I have an American Express that I'd like to add money to my account with.
Can I use a check to get gas?
Can you tell me what the cash withdrawal is in my statement?
can i use check to top up
Why did I get declined during a transfer?
What should I do if I exceed my PIN tries?
I would like to cancel my previous purchase.
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
Help me activate my card.
Could you tell me why my cash withdrawal was declined?
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?