Instruct: Classify the given online banking query into its corresponding intents.
Query: I think there has been a mistake with my transfer
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
What is not accepted in order for me to top up my account?
how can i add money from my amex card
The card is non-functional.
Where do I go to terminate my account?
Is there a way you can have money from a purchase I made refunded to my account.
The exchange rate for my card payment doesn't seem right.
I used my card to make a payment a while ago and its still pending, Why is it taking so long?
How do I verify the top-up?
What's the process to receive a second card?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
I see a strange payment in my account.
I didn't receive the correct exchange rate when I got cash.
Why was the exchange wrong for the item I purchased?
Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
What steps do I have to take to change my PIN?
I have lost my credit card in the ATM!
What do I do if I got the wrong amount at the ATM?
Can you accept my other card from the U.S.?  It is the only other one I have.
I am yet to receive the money in my account how long will this take?
Can I use app to reset PIN attempts?
How long do top-ups take to go through
How can I find an ATM that accepts this card?
My card expires soon, will you send me one automatically?
I was charged twice for a few things this week when I only bought one. What do I do?