Instruct: Classify the online banking query into its corresponding intents.
Query: My card seems to not be working at all.
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on
My card is about to expire. Do I have to go to a branch to order a new card?
What is the appropriate age for my child to be able to open an account?
I saw I was charged extra for money I withdrew?
What are the exchange rates?
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
What is the source of your exchange rates?
I got a strange fee when I used the ATM.
Are visa and mastercard accepted
If I wanted to change my PIN, how would I do that?
I tried to top up, but the funds show up as pending. I thought it was instant?
I need more assistance with how to activate my card.
For some reason, the money I added was returned.
I was given the wrong amount of cash
My daughter need a card from this account. Is that possible?
I need a new card.
There is an extra small charge on my card! What do I do?
Where should I look for my PIN number at?
How much to exchange currencies?
If US cards have a top up charge, what is it?
What is the extra fee that showed up on my card?
I urgently need to transfer something from China. How long can I expect it to take?
Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.
Is this card available to Americans?
Can I transfer money to my account with the app?