Instruct: Given an online banking query, find the corresponding intents.
Query: Can I get a Visa or Mastercard?
Why did I get a different card then requested?
Can my children get an account?
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!
How can I move money from my account at a different bank to the account I have at this bank.
I was charged multiple times for one transaction.
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
My card payment has failed.
Do you have a children account available?
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
I need quickly transfer something from China. About how long will it take?
How do I receive a card?
I'm dissatisfied with the service and would like to terminate the account.
Why is this payment pending?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
I want to stop my account
How do I go about getting a refund?
Which fiat currencies are supported?
I think my card is stolen!
My physical card is not working
Where can I see where funds came from?
I happened to forget my passcode
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
What kind of charges should I expect to exchange currencies?
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
Do you convert to Euro?