Instruct: Classify the online banking query into its corresponding intents.
Query: I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
Please help me.  I am still waiting on a refund.
I got a message that my transfer was declined.
I tried to top up but the app rejected it.
I still haven't received my card in the mail
how to get card pin?
Please inform me how to get a new card as mine is about to expire.
Why won't my card work.
How can I add physical money to my card?
What are the charges for receiving a SEPA transfer?
Help me delete my account.  I am not satisfied with the service.
I just transferred some money. Why was I charged a fee?
Where is the card PIN located?
What do you charge to top up US cards?
I want to know your exchange rates.
Tell me why my balance did not change when I tranferred cash.
My credit card did not go through. Can you see if it has insufficient funds?
How much is it to receive money?
Why did you guys charge me an extra €1?
What is the fee for a cash withdrawal?
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
I want to get rid of the account, and delete personal information .
I have a US credit card, will you accept it?
What does the decline message mean
I am required to make several disposable cards every day.