Instruct: Classify the online banking query into its corresponding intents.
Query: I need info on activating my card?
Do I have to go somewhere to activate my card?
Is there any way to get my salary in a different currency?
How long do European transfers take?
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!
The exchange rate applied was incorrect when I was traveling outside the country.
I am trying to transfer money and something is going wrong.
Why hasn't payment gone through yet?
I am having a huge problem with my card being declined and it's really important that I top-up today.  Would you please look into this further and let me know how I can get this fixed?
I transferred money, but I think I've been charged a fee for it?
I need two cards. Is this possible?
I would like to exchange currency  What types are there?
I must make several disposable cards per day.
How long will it take to get to the US?
Why didn't my transfer to a beneficiary go through?
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
Why is my card not working anymore?
I would like to exchange currencies on the app. How do I do this?
My statement has not shown my refund.
How do I change my currency to another?
My card got charged twice for the same thing!
Why are there multiple transactions showing for one purchase?
It looks like my card payment was sent back.
Is there an alternative to a physical card?
why did i get declined transfer
Is there a fee for physical cards?