Instruct: Classify the given online banking query into its corresponding intent.
Query: The card payment is declined.  Please inform me why.
What are the reasons why a card payment would be declined?
Are there any fees when exchanging to foreign currencies?
The app reverted the payment I made.
I can't recall my password.
Why did I get charged a fee for my transfer?
I found my card, am I able to put it back into the app?
I can't figure out why a transfer is still pending?
Where is the top-up verification code sent?
Where am I able to get my PIN unblocked?
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
Is it possible to track the card you sent me?
I believe my card has been compromised because of a strange withdrawal
I need to transfer to my account and cant.
I found the exchange rate for my cash withdrawal is wrong
Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
How long will it take for me to get my card?
My refund has not shown up in my account.   Where is it?
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
I think there has been a mistake on my exchange rate for this purchase.
How much more do you charge for currency exchange?
I don't know how to verify my identity.
i transfered and yet it is still pending
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done