Instruct: Classify the online banking query into its corresponding intents.
Query: Are there directions to get a new passcode if I forgot mine?
I am entering my passcode but getting an error.
How long do I have  to wait for my transaction to be completed?
Is there a charge for using an European bank card for top up?
How long do I have to wait for Europe transfers?
What cards do you accept to top up my account?
Help me create several temp cards every day.
What do I need to bring for identification?
I am having a problem proving who I am
Can I request a refund
I don't know where the top-up verification code is.
What is the reason that my top-up is still pending?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
Do exchanges cost more?
What happens if a merchant doesn't accept  you payment?
What are the restrictions of the disposable cards?
I requested a refund but can't see it.
I shouldn't be charged any fee for transferring .
How do I top-up while traveling?
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
What if I don't verify my identity?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
How would I go about getting a physical card to use in stores?
I tried to transfer money but it didn't go through
What, if any, is the limit  for auto top-up?