Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there a way for me to check my balance?
I need to verify the source of funds.
After transfering some money my balance hasn't changed.
If I exchange currencies frequently, is there a discount?
If I bought something I didn't like, can I get a refund?
Can I add a card that I just found (again) to the app?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
I made a payment and it was reverted and wanted to know why?
Show me how to activate my card
What is the fee to top-up my account
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
I think when I withdrew money when out of country the exchange rate was wrong.
Can you please reactivate my card?
Am I able to get this shipped to China?
Can I get spare cards?
I wanted to know why a top-up I made has been reverted.
The exchange rate for my electronic payment is incorrect.
I tried using my card, but it doesn't work.
I would like to know what your exchange rates are.
What is the price for an additional card?
Please explain to me the process of getting a virtual card.
what are the steps to activate my card?
How come my transfer got declined
I have been charged twice for the same transaction.
Why are the things I bought earlier today still showing as pending?
Where do I go to get my new card linked?