Instruct: Classify the given online banking query into its corresponding intents.
Query: My phone is at the hotel.  How can I use the app?
Someone mugged my and stole everything.  I can't use the app.  What should I do?
How long will my most recent transfer take to go through? The recipient needs the money urgently.
How come I can't find my payment?
There are strange transactions on my account.  What should I do if I think someone stole my details?
my card was refused, why?
Where can I get a new passcode?
Will I receive all the money sent to my account by SEPA transfer?
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
I got a strange cash withdrawal in my statement
Which countries are you in?
I want to replace my current PIN.
Will you be adding more currencies in the future?
Why haven't I received a refund yet?
Why is there a direct debit fee in the App when I didn't do it?
How do you top up with a cheque?
How can I go about ordering a virtual card?
I no longer want this can i cancel my purchase?
Where do I go to fill out the identity form?
What fiat currencies are used for exchange?
Do you know how to change my card PIN?
Do you do business in the EU?
I made a cash withdrawal and it is still listed as a pending transaction.
How long is the wait for a money transfer to show up?
How long will it take to deliver to the US?
I made a mistake on the last transfer I made, who must I speak with to cancel?