Instruct: Classify the given online banking query into its corresponding intents.
Query: I have a duplicate payment on my card.
I was charged more than once for a card payment I made.
My card has an expiration date, will you send a new one automatically?
Should I complete my security verification before I can use my account?
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
How can I set up Google Pay on my device?
i am not a premium customer but i want a virtual card, how do i get it
When will a transfer from the US post?
I use this card all the time so why did it get declined at the store today?
How do I get my card into the app?
Is there a fee to get an actual card?
IS there a fee to exchange currency?
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
Someone made a mistake on my money transfer because I was charged extra fees.
How does the exchange rate work on this app?
Is it okay to hold money in multiple currencies?
My account transfer was not cleared.
I forgot the code I need to get into the app.
I have a new phone number and need to edit my contact information.
I need to close my account.  Your company is terrible!
I received the wrong color and size, can I return it?
Does it cost me to add cash?
I can't see a refund for a return I completed recently.
Are you sure this is the interbank exchange rate? This rate is really bad.
What's the exchange fee?
While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.