Instruct: Classify the online banking query into its corresponding intents.
Query: I need to activate my card, how is that done?
How can i make my card active?
I am waiting for a payment to be processed
How do I close my account, since I'm dissatisfied?
Where are the cards transported to?
What kind of security protects my money?
Why has my top-up not worked?
Where is my money transfer?
Is there a reason why there is an extra £1 charge on my account?
What are acceptable documents to prove my identity?
There is a payment showing as pending and hasn't posted for a few days.  When will it post?
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
Why was the price higher when I paid with my card?
What do I need to do to transfer money with my credit card?
What is this fee showing up in my account for?
I want to top up with my Apple Watch.
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
How can you assist me on topping up on bank transfers to my account?
How many years old do I have to be?
Can you tell me the countries you operate in?
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?
I have a new phone number and need to edit my contact information.
I saw there is a cash withdrawal from my account via the app which I did not complete.
what is the average wait for transfers
My phone was stolen! What do I need to do?
What is the maximum I can top up?