Instruct: Given an online banking query, find the corresponding intent.
Query: I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?
There was a fee charged when I paid with my card.
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
My cheque is taking a while
The card payment I attempted to make failed.
My statement has a payment that I do not recall making
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
I didn't cancel my card payment.
I need a refund for something I bought.
I can still see money in my account after making a payment
I was doing a transfer and received a "decline" message.
Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
Remove my account immediately.
I need to activate my card.
How much would I be charged for a transfer?
I tried to make a transfer and it failed.
The item i bought exchanged rate was incorrect.
I sent some money but the intended recipient says it hasn't arrived
Where did my deposit for my source of funds come from?
Why did my transfer fail?  What can I do?
How many digits identify the top-up verification code?
Which currencies do you handle?
Please specify any limitations that come along with disposable cards.
I'd like like to know where I can order a virtual card?
Will you charge for a physical card?