Instruct: Given an online banking query, find the corresponding intents.
Query: Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?
My account is showing a double charge.
My purchases from this morning are showing up as payment pending. Can you tell me why?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
How can I know where my card will be accepted?
is it free to add money to my card
Help me delete my account.  I am not satisfied with the service.
When will my top-up happen?
I am unhappy with an item I bought. How do I get a refund?
An extra fee has been added to my card payment is this correct?
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
My withdrawals were going smooth until I got declined today. What is going on?
Why was my transfer request decline?
Why isn't the transfer to my account showing up?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
My bank card has expired, how can I get a new physical card?
After purchasing an item I noticed the exchange rate was incorrect.
I made a transfer into my account and now I need to cancel it
How can I obtain a disposable virtual card?
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
Why is the payment I made still pending?
How do you decide what the exchange rates are?
What are the disposable cards for?
I'm happy with Mastercard and want to stick with just that credit card.
My salary is in GBP - what should I do?
Are there any fiat currencies that you will not work with?