Instruct: Classify the given online banking query into its corresponding intent.
Query: top up google pay, is it possible?
How can I top up with Apple Pay?
Transfer has failed.
My transfer didn't work! Help!
I am not satisfied with your company.  Close my account.
I'm expecting a refund but it's no where to be seen
The bank machine didn't give my card back how do I get a new one fast?
need to exchange currencies
why hasn't my virtual card come yet?
I made a bank transfer and the balance hasn't updated yet.
I need my card soon.
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?
I might need to exchange between USD and GBP, is this possible with your app?
I need to set up an account for my daughter, how would I do that?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
My card payment wasn't accepted.
Does it matter which card I use
Why hasn't the transaction I did arrive yet?
can you express my card to me?
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
Why do I see an extra €1 charge on my statement?
Why was I charged when taking out money?
What do I have to do to change my pin?
why and how soon do I have to have proof of identity to you?
My transfer to an account failed.
Which currencies do you handle?