Instruct: Classify the online banking query into its corresponding intents.
Query: can you share card tracking number?
My new card isn't here and it was issued a week ago.
How long does a transfer take?
I don't see me 'top up' in my wallet
Can I top up using cash?
The transger I tried to make failed.
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
I am inquiring about why there was an extra fee charged when I used an ATM.
Can I make transfers before my identity verification?
Help, I was charged twice!
I don't understand why there is an extra €1 fee in my statement.
I forgot my PIN and now it is blocked.
Can you tell me why my transfer declined?
Is there a way to modify my details?
Why would I need a disposable card?
Who do I call to activate my new card?
I forgot my code
This fee shouldn't be there after I paid with a card.
What do I do to unblock my PIN?
What countries are you located in?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
It says "pending payment?" Why is it saying this?
I payed with the card and there was an extra fee?
What are the disposable cards used for?
How do I change my details?
I made a transfer and they haven't received the money I sent them.