Instruct: Classify the given online banking query into its corresponding intent.
Query: My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
I was charged multiple times for one purchase
Why wasn't my payment to beneficiary X approved?
How can I verify the top-up card?
I tried to pay through my account but the payment is not going through. What's going on?
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
My purchase from this morning still is pending.
beneficiary transfer problems?
I have a contactless that's broken.
I haven't gotten my credit card in the mail.
I didn't receive the correct exchange rate for an item that I bought.
How old must I be to open an account?
I've obtained the card, how do I enable it on the app?
There is a strange payment on my card and I don't know what to do.
Is it possible to get both Visa and Mastercard from you?
Why was I charged more than I should have been?
Can other people top up my account?
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
How can I obtain a disposable virtual card?
If I can, I would like to get both Mastercard and Visa from you.
Are their certain cash machines where I can change my pin?
I'd prefer a Mastercard.
How long will it take to transfer from europe?
why did i only get 20.00
Are there any charges for receiving money?
I want to op up my account by using bank transfer. How do I go about it?