Instruct: Classify the online banking query into its corresponding intents.
Query: How do I verify my identity?
I don't know how to verify my identity.
I topped up my account but the app failed to process it.
I do not know why I was charged for the $1 transaction.
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
Where do I go for a refund?
What is this cash withdrawal I don't recognize?
My card keeps getting declined when I try to use it.  I would like to top-up, but it is not going though.
How can I receive a virtual card?
How much does it cost for additional cards?
How many top-ups can be approved?
I didn't get the correct amount of money from the ATM machine
What countries do your accounts support?
google pay top up did not work
My card is about to expire, what do I do?
I need a quick transfer from China.  How long would that take?
I would like to track the card you sent to me.
when i travel can it top up automatically
Everything was stolen from me.  I can't use the app.  Please advise.
Is there a limit on auto top-up?
What do I do to activate my new card?
my transfer isn't there
How long will it take for the money to reach my account?
I attempted to get cash in the ATM but I was denied
Can I use a transfer to receive my transfer?
I believe my top up was reverted.