Instruct: Classify the online banking query into its corresponding intents.
Query: How does someone else top up my account
How do I top up on my card?
I do not recongize a payment in my account.
Can you track my card for me?
Can I get support?
What is the current exchange rate?
What is the limit on Auto top?
I bought something and now I want a refund.
For topping-up is there a charge?
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
My card payment has failed.
Please explain why my transfer attempt was declined. Thank you.
What is this withdrawal as I do not remember making it.
How can I change my password?
Why do I see an extra €1 charge on my statement?
What is the charge for paying with my card?
I  see an extra 1£ charge on my app. Why did It charge me extra?
your company is awful, i would like to delete my account please
How long am I to wait before the transfer gets to my account?
I need some help linking my new card.
I must quickly transfer something from China, and I need to know how long it will take.
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.
How can I tell the source for my available funds?
Help!  The app has an ATM withdrawl that I didn't make.
Why are you charging me for ATM withdrawal? It has always been free before.
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!