Instruct: Classify the online banking query into its corresponding intent.
Query: I can't find my phone and I'm worried someone is going to use it
stolen phone, what should i do
Why isn't my id verified?
Do you ship your cards anywhere?
If my account is low in funds, can I set an auto top-up?
I need to transfer some money, can I use my credit card?
What is the reason for the fee charge on my transfer?
why is there a service fee on my statement?
How low does the balance have to be before the system updates?
My card is not able to be activated how do I get it to work?
How can I use my credit card to transfer money?
I have multiple of the same transaction
The cash deposit I made this morning has not been credited to my account
What fiat money can I used in the exchange and holding?
I don't want to verify my identity
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
what steps do you take to check identity
When can I expect delivery?
What are the steps for depositing cash into my account?
Why have I been charged twice?
How much do you charge for exchange rates?
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
I'm being charged for using my card!
i tried using a virtual card for a hotel but it didn't work, why not
I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?
I have cash deposit to my account but it is experiencing a problem