Instruct: Classify the given online banking query into its corresponding intents.
Query: I'm waiting for the ID verification to go through still, so is it too soon to use my account?
Why do you have an identity check?
How does my top-up got cancelled?
I transferred some money but it hasn't arrived.
I'm having trouble with proving my identity.
Why was I charged an additional fee when paying with card?
If I want a friend to top off my account, can they?
How can I activate my new card? I didn't recieve any information with it about how to do so.
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
My card payment was reverted
It's only been a few weeks my my top-up got cancelled
If my card is about to expire how long would it take to receive a new one and how much would that cost me?
Will it cost extra to add money to an international card?
Everytime I try to prove my identity it won't let me.
Why was I charged when taking out money?
why do you charge for transfers?
How quickly can you get me my card?
An ATM swallowed my credit card!
I tried entering my passcode and it isn't working. Can you help?
Why can I not get cash from the ATM?
My card payment reverted back, I think.
I was wrongfully charged one pound.
Do I get to have one of those virtual cards I've heard about?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
There is not a refund in my statement.
Can you tell me the restrictions for the disposable cards?