Instruct: Classify the online banking query into its corresponding intent.
Query: I was charged an incorrect exchange rate for a withdrawal.
When I got cash the exchange rate was wrong
I see an unauthorized withdraw.
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
How do I go about transferring money into my bank account?
What do I do if my top-up has not gone through?
can i top up from a usa credit card
I did not make a direct debit payment as listed on my app
Am I able to modify my account details?
Can you tell me why my card keeps getting declined every time I try to use it?
I recently deposited some money into my account, but it still isn't showing up. What's going on?
Is there a charge for sending out more cards?
Why is there a direct debit payment on my statement that I didn't do?
I have two of the same charges on my account!
Everytime I try to prove my identity it won't let me.
Why was my ATM withdrawal cancelled?
Does it cost to add money to my card?
Why was I charged a fee for using my card
Can I change my PIN on holiday?
What are the fees associated with top up via transfer?
Should my cash withdrawal still be pending?
Can you tell me where my readily available cash has come from?
Why does my statement show a $1 charge on my account?
My payment is taking a long time to go through.
What documents do I need to validate my identity?
I can't seem to figure out why my transfers are getting declined.