Instruct: Classify the online banking query into its corresponding intent.
Query: I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
Is there a fee that comes with transfers?
My address needs to be changed.
What do you use disposable cards on?
Why will my transfer not go through?!  Keep getting an error message.
Is there a reason my cash withdrawal was declined?
Why was my cash withdrawal cancelled at the ATM?
I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.
What is the procedure for depositing a virtual card
Which countries do you work with?
What is this extra pound charge for?
Why hasn't my payment shown up yet?
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
What are the steps to verify identity?
I believe my top up did not work.
My cash withdrawal was declined, why?
What is the maximum times I can auto top-up?
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
How do I request a refund?
my check or cash deposit has not shown up
Why can't I see my top up?
How long will a cash withdrawal be pending?
Am I allowed to change my PIN anywhere?
Which foreign currencies do you accept for adding money?
Why can I not do a  transfer
Why was the wrong rate applied when I bought something in a different currency?