Instruct: Classify the online banking query into its corresponding intent.
Query: Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
Yikes!  I didn't get the amount of money that I requested.  What do I do now?
I think my top up is still pending?
Why cant I send money to a beneficiary?
when should I receive my refund
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
I want to change my pin number from an ATM. Is this possible?
I do not recognise this card payment.
How do I know where the funds come from?
How do I deposit cash?
I have to verify my source of funds.
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I need to get hold of a physical card?
How do I make my top up complete?
How do I make my card appear on the app?
There is not a refund in my statement.
I just had a look at my statement. Why have I been changed for using the ATM?
Why would the ATM machine fail to give me the cash withdrawal I requested?
Is American Express supported for adding funds?
How much does each transfer cost?
help, lost my card
Are there fees for using an international card to top up?
What is the procedure to transfer money to my account?
When will the money from my bank transfer be available?
Is there a limit on how many times I can use a disposable card?
I believe my card has been compromised as there's a cash withdrawal I don't recognize.