Instruct: Classify the online banking query into its corresponding intent.
Query: where is my unknown payment from?
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.
I want to get a virtual card!
What should I do?  I topped off but the app reversed  it.
Unsure how to provide my identity.
Which flat currencies are supported for holding and exchange?
I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.
How do I know when my new card is going to arrive?
Why do I need to verify a top-up?
What if I type in the wrong PIN too many times?
Explain why my top up has been reverted please.
A transaction shows duplicate times.
Why is the exchange rate different from what I expected?
The ATM is showing it gave me the money I requested but I didn't get that amount.
My card won't work at all for anything.
I need to delete my account.
Can you unblock my account?  I entered the PIN wrong.
I made a cash withdraw and it shows up as pending why is that?
Why would I receive an error that my transfer isn't possible when I've done it before?
What's the youngest I can be to open an account?
Why was I charged extra when transferring?
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?
I am angry that I got charged for using my card.
My payment was terminated
What kind of businesses will take my card?