Instruct: Classify the online banking query into its corresponding intents.
Query: I have have multiple charges for one transaction.
I got charged twice
Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.
I ordered a virtual card but it hasn't come through yet
The ATM is messed up. It gave me less than I wanted.
How to order a virtual card
Why did my card payment not work?
I think my card payment has been reverted
I have a payment in my statement that is off
Why would you decline my card?
Do you accept US credit cards?
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
Can I use this app to exchange between dollars and pounds?
I need to transfer something from China, How long will it take?
I need to delete my account.
I can't get the top-up to work! What's going on here.
How long will it take the money to appear in my account?
Why was there an extra charge because I used my card to pay?
can i use my mastercard to add money to my account
why would i be declined if i had money iin my account
How can I change my address?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
I heard that you support more than one type of fiat currency, would you tell me which ones please?
Can I have my card delivered on Tuesday?
The activation process did not work, please help?
Do you support countries other than mine?