Instruct: Classify the given online banking query into its corresponding intent.
Query: What was the extra charge for using my card?
I paid with card and I was charged a fee
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
how much to get my card in 2 days?
I don't understand why you want so much of my personal info.
I think something went wrong, I didn't get the right amount.
How can I get my money back for a payment i didnt make
How do I link an existing card?
One of my card payments, I don't recognise the name of the merchant.
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
Where in the app do I go to make my new card show up?
Is there a maximum for top-ups?
I do not feel comfortable verifying my identity.
My transfer to another account was not allowed. Why is that?
Can I get a card in the EU?
Can my teenager have an account?
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
I need a disposable virtual card. Please tell me how to order one.
Is it simple to transfer money using my credit card?
What is the number of transactions I get with a disposable card?
Can I get an update on my replacement card?
I checked my account today and saw that I was charged an extra pound that I did not spend.
I haven't yet received money that I transferred
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
Can I get a refund?