Instruct: Classify the given online banking query into its corresponding intent.
Query: My purchases from this morning still have pending payments.
Is there a reason my payment is still pending?
What is the cost and time frame of getting a new card?
I can't see my top up in my wallet!
How can I verify my top-up card?
How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.
I wanted to top up my account and it doesn't look like it worked
Duplicate transactions appear on my account
Some cash was withdrawn in the app, but I did not do it.
Why is my withdrawal wrong? I took out $100 but only received $20.
How do I use the disposable cards?
My money transfer has not happened yet
Where is the refund on my statement?
My card was stolen
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account.  I can't fix this with the app.  Please help me immediately!
What is the appropriate age for my child to be able to open an account?
I got double charged!
Why is the cash not showing in my account for the check I deposited?
I see a duplicate payment.
Do physical cards cost money?
The ATM won't give me my card back. I need it back now!
Why was there a fee with my cash withdrawal?
Give me my card, I need it now!
Where is my recent refund in the my statement?
I topped up last night but don't have any funds, why not?
I need to change a transfer.