Instruct: Classify the given online banking query into its corresponding intent.
Query: For a week now, I have tried to use my card and it is still not working.
My card isn't working at all. What happened?
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
Is there a reason my payments are pending?
How can I transfer money to this account from another bank?
My ATM withdrawal is taking forever
I would like it if I could get an item refunded
I was spending cash with my card and got a fee.
What is the reason when I tried to pay contactless at the bus, it didnt work?
Can I give a second card for this account to my daughter?
I believe that my transfer hasn't gone through.
Cash withdrawal was incorrect at ATM.
I've deposited a check in my account but the cash isn't showing as available.
Can I have multiple currencies in my account?
I don't think the exchange rate was right.
Can you please refund my item?
my money, where is it coming from?
Can I have a supplementary card?
What are the uses for disposable cards?
How long does it take for pending to go through
What fiat currencies are used for holdings?
I would like to top up my account with a bank transfer, is that allowed?
I don't know how to verify my identity.
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
Can I exchange USD and GBP from the app?
I sent money about 5 days ago and the recipient has not received the money yet.