Instruct: Classify the given online banking query into its corresponding intent.
Query: I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.
What could possibly be the cause of my failed transfer?
Why did my card payment not work?
I only got $20 of the $100 that I attempted to withdraw.
How does the exchange rate work on this app?
Can I get an account for my son?
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
What do I do if I completed a money transfer but the recipient hasn't received it?
I'm sure I have enough money so why didn't the store accept my card?
Can I pay with my card anywhere?
I tried my PIN too many times
My card payment has been declined
I need to make a transfer from Europe, how many days does this take?
atm refused to give me money
Can I get support?
I entered in the wrong PIN.  Please help me unlock my account.
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
If I top up using a European card is there a charge?
There is a cash withdrawl I don't remember.
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?
I want to start using my card.
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?
I would like to have assistance with activating my card.
How much does it cost for additional cards?