Instruct: Classify the online banking query into its corresponding intent.
Query: I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.
One of my transactions needs to be canceled.
I have a new email.
I took out money, and didn't get all of it.
When I got cash the exchange rate was wrong
Is a bank transfer acceptable for topping up my account?
Some cash I didn't get shows in my app
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
I haven't received my virtual card yet, do yo know why?
My credit card for was not approved for a top-up transaction.  What happened?
I'm waiting on a top-up, its still pending
Can you tell me why my transfer is failing and help resolve?
What should I do if someone stole my phone?
Where do I go to update details?
I've forgotten my passcode. Can I reset?
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
My daughter need a card from this account. Is that possible?
There's a cash withdrawal on my account that I didn't make
I would like to know how my friend would be able to send me money
What should I do with my stuck ATM?
I put some money in my account the other day and it's not gone in yet, can you help with this?
when will my transfer clear
The ATM ate my card; how do I get a new one?
I made a payment with my card and it hasn't changed. How long do you think this will take?
My card hasn't arrived yet. What do I do?