Instruct: Classify the given online banking query into its corresponding intent.
Query: Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
There are charges on my card that I haven't purchased.
My transaction is showing several times.
How do I change my address ?
I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?
I was trying to use contactless earlier, but it didn't work.
I am not in the UK can i get a card?
I think my card is broke it's not working anymore
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
I am looking to change my adress.
How can I get my card to work?
I want to change my pin number from an ATM. Is this possible?
Why can I not do a  transfer
I see a cash withdrawal in the app that I did not do.
Why is my balance the same after a transfer?
Where would I order a virtual card?
Do I need to go to an office to change my pin?
Hello, what is a virtual card and how do I get one?
How do I link one of your card that I already have?
I got charged fees for withdrawing cash!
How would I use a bank transfer for topping my account?
Can I add to my account using a cheque?
Do you have the best exchange rate?
I made a mistake this morning when I did a transfer. How do I reverse it?
I want a Mastercard, instead.