Instruct: Classify the given online banking query into its corresponding intents.
Query: Do I need to go to an office to change my pin?
I want to replace my current PIN.
What is not accepted in order for me to top up my account?
why has a cash withdrawal charged me?
When did I get a $1 extra fee on my statement?
Is it possible to have an item refunded?
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
Tell me about verifying top-up
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
I was attempting to top up with my card but the money has vanished!
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
I have a cash withdrawal on my statement that I am unsure of.
I didn't get a PIN yet. What gives?
The exchange rate looks wrong on a holiday purchase
Can i get payed through this system?
I paid with my card and got charged an extra fee, what's up with that?
Are there limits as to where my card will be accepted?
There's a payment with my card that I didn't perform. I don't know that name shown.
Where can I find the top up verification code?
Can I apply for one of your cards if I live in the EU?
I tried to withdraw cash and got declined, why is that?
I noticed that i got charged extra for using the card.
What country's money can I hold currency in?
How long does a top-up take to go through?
Please help me with the activation of the new card.
What should I do if I see a withdrawal is pending?