Instruct: Classify the given online banking query into its corresponding intents.
Query: My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?
I am reluctant to use ATMs international because I don't get an accurate exchange rate
How do I change my name?
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
How do I know when my card will expire?
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?
I can't remember my password.
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
I did not receive the right amount of cash I requested
Explain why my top up has been reverted please.
Is there a reason why top-up needs verifying?
How does identity check work?
My card payment had the wrong exchange rate
how can i add money to my account if you don't accept cash
I think you reverted my top up.
Is there a charge for getting my money?
Am I limited to what ATM I can use my card?
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
Is it possible for me to change my PIN number?
When will I get my new card?
The ATM cancelled a transaction on me when I was trying to get some cash out.
Can I use this app to change money?
oh my god I lost my card! what should I do?
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money
I tried entering my pin several times incorrectly. Why isn't my pin working?
When will my top up process?