Instruct: Given an online banking query, find the corresponding intent.
Query: terminate my account please
Please delete my account immediately.
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
The app says that I got cash in an ATM and I didn't
Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?
I would like to track a card sent to me, how do I do that?
Where can money withdrawals be made?
Can I open an account for my offspring?
I have a payment that is still pending
When will the money from a transfer be made available on my account?
Why am I being charged a hidden fee?
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
Why is there an extra charge on my statement.
How long will my payment be pending?
My transfer was declined. Why did this happen?
I would like an extra card.
What steps do I need to take for the identity checking process?
Are there only certain ATM machines where I can use this card?
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
On my disposable card, is there a transaction limit?
How can I access my account when I have lost my phone?
Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.
I'm not sure how to complete the identity checks process.
For the identity verification, what do you need?