Instruct: Classify the online banking query into its corresponding intent.
Query: Why do you need so much information about me
Is the identity check part of bank policy?
Why is my PIN blocked?
This card is accepted by what businesses?
I lost my card n need a new one.
Are there any express fees if i want my new card faster?
I need to change details about my personal account.
How long before transferred money shows up?
I couldnt get cash in an ATM
Is there a reason my new card hasn't arrived?
My card was stolen. What do I need to do?
I got cash abroad and the exchange rate applied is wrong
i have used my card online before and wasn't charged, why am i charged now
I still haven't received my card in the mail
What are these fees i am paying?
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
Why is there a fee on a card payment?
Will you be able to exchange to EUR?
I'd like like to know where I can order a virtual card?
I am here to change my adress.
Do you charge for sending out more cards?
Has my card been lost in delivery?
How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...
I had everything lined up to make a transfer, and then it rejected it.
Do I need to do anything? My phone was stolen yesterday.
Do I need any kind of proof for the identity check?