Instruct: Classify the online banking query into its corresponding intent.
Query: Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
Why did I have to pay extra because I paid with my card?
I'd like to order an additional card
What are the auto top-up policies?
I was unable to transfer money from my account.
Why did I only get $20 now the full amount I wanted?
I was double charged at a restaurant can you take the second charge off?
How much will it cost me for a SEPA transfer?
i cant seem to activate card
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
What do I have to do to get my virtual card?
European bank card for top up will come with any extra fees?
Can you please tell me how long it takes for the transfer to be available.
can i see money source?
How do I get my card active?
My phone is lost I don't want someone to use my account, what can I do?
What's taking so long for this payment to go through?
My top-up was cancelled, could my bank be the problem?
Which countries are you available in?
Why is the cash withdraw I made shown as pending?
Did you deactivate my card it's not working anymore
Transfer was declined.
Why isn't the transfer to my account showing up?
Whats the max I can top up
Why did you charge a fee when I withdrew from an ATM?