Instruct: Classify the online banking query into its corresponding intent.
Query: Why did my transfer not work?
Your system is broken. My transfers keep failing, 5 times now.
are transfers to a beneficiary possible
I can't seem to get my virtual card to work.
I am waiting on this refund, hurry up.
My account says I have a pending transfer.
My transfer is pending, why?
Can you please assist me in Apple Pay, in getting Top Up to work?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Hello, what is a virtual card and how do I get one?
I was mugged.  They took everything.  I can't use the app.  What do I do?
I just moved to the US how do I get a card?
What card types can I choose from?
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
How do I withdraw money?
Is American Express accepted?
Can you walk me through how I can edit some of my personal information?
I want to top up by transfering accounts, What do I do?
I have a trasnger that is pending and wondered about it.
My account seems a bit off and getting weird charges.
How do you top up with a cheque?
I need to move money to another beneficiary. Why is it not working?
Will I have to wait much longer for my new card to arrive?
How can I solve my issue with holding multiple currencies?
What should I do if I see a withdrawal is pending?