Instruct: Classify the online banking query into its corresponding intents.
Query: My identity isn't being accepted, what should I do?
I am having a problem with verifying my identity.
My card payment was reverted
Do all ATMs accept this card?
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
What are the steps for identity checks?
Why can't I complete the transfer?
Why is it taking so long for my pending transaction to post as cleared?
My cheque deposit didn't seem to work.
I just checked my statement and saw a $1 charge, why is it there?
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
I have an unknown debit charge in my statement, why?
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
Can someone please explain to me where my source of funds came from?
I'm being asked for a verification code. Where do I find it?
I need a Visa and a Mastercard from you.
What is needed for identity verification?
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?
Can I keep using my card after it expires?
My app says I withdraw funds from my account through an ATM.
I just had a look at my statement. Why have I been changed for using the ATM?
The amount of exchange was not correct for the item i bought.
Why has my card payment not yet been applied to my account?
Why is my transfer stuck on pending?
Who gets support?
How soon will my balance be updated to reflect my transfer?