Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I check on the status of my new card?
A card has been sent to me, how do I track it?
What is the procedure for activating this card?
How do i authenticate a top-up card?
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
Are there virtual cards
I need clarity on why my card is not working.
What is not accepted in order for me to top up my account?
where is this money from
Can I put my old card back in the app?
Do I get to have one of those virtual cards I've heard about?
I have no idea why there is a dollar that has been charged to my account.
I moved to a new city and need to change my address
I added money but my top-up wasn't processed by the app.
With this app, will I be able to exchange currency?
How do I verify the source of my funds?
I must change my address.
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
How can I access my account when I have lost my phone?
When will I receive my card?
Why do i have to verify my top-up card?
What do I need to know about topping up?
I've been waiting for a refund to show up and I don't see it on my statement yet.
When will my account receive the money?
Is it possible to hold money in multiple currencies?
My refund for a purchase hasn't  cone through yet.