Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I track history on funds?
How do I know where my money comes from?
What can I do if my card still hasn't arrived after 2 weeks?
Can you provide information for freezing my card immediately?
I'm waiting for a money transfer to show, still.
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
The activation process for my card isn't working.
Why is there a direct debit set up in my name?
I have received my statement but I do not see my refund, why is that?
Do you know why my card payment has been declined?
I am still waiting for verification.  Can I use my account before I am verified?
Do you accept cheques for top-up?
I have a cash withdrawal that says it's pending, why?
how do i get top up with cash deposit
Can I set my own top-up limit?
Would I be able to top up as much as I can?
My ATM card isn't working for a withdrawl
Can I have a friend send money directly to me?
Are there any limits to were my card is accepted?
Are there specific ATM's I can use with this card?
Transaction showing up many times.
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
I don't understand why I'm being charged for using my card.
I prefer Mastecard.
What do I do if my disposable virtual card doesn't work?