Instruct: Classify the given online banking query into its corresponding intent.
Query: I no longer have my phone, what should I do?
lost my phone, what is account security?
I haven't received my virtual card.
What's the process of changing from GBP to AUD?
is there a way to do automatic top up
I made a payment but it was returned.
How do I request the PIN?
I think someone may be using my card.
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent.  I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?
How can I go about getting a disposable virtual card?
Please help me.  I don't know my code to get into the app.
stop the transaction
I haven't received my card.
My card payment didn't work
Am I allowed to carry an additional card?
I made a payment that's pending. Will it go through?
What are you exchange rates?
The exchange rate on my payment doesn't look right
My card payment reverted back, I think.
There was an extra fee when I paid with my card, why was i charged this extra fee?
There seems to be an additional charge of £1 on my statement, what is the reason for this?
My identity wasn't verified
What is the verification process for my card?
I have a disposable card, how many transactions can I make?
I can't remember what my password is
I see cash in my app but I did not get it.