Instruct: Classify the given online banking query into its corresponding intents.
Query: is there a reason that my payment didnt go through
My card was declined
Unsure how to provide my identity.
There is a payment that i made that i noticed has not gone thru yet. Can i ask why?
What are the countries you have offices in?
The top-up is broken.
I want to give a second card for this account to my daughter, would this be possible?
can I use it in any country?
An overseas cash transfer did not work correctly
What is the estimated wait time on a US transfer into my account?
I'm trying to verify my top-up card, but I can't find the code...?
I recently bought an item using my card and I was charged an extra fee why is this?
What are my payment options?
how come my withdrawal rate is wrong for my cash withdrawal
How to receive transfers from my employer when I get paid in GBP?
Where's my virtual card
Why is the payment from my card still pending?
Will you charge me more if I top up with an international card?
Whats the transfer process
Is it possible for me to change my PIN number?
How long does it take for a cash withdrawal to show?
what are the steps to activate my card?
How do I top-up while traveling?
How do I use bank transfer to top up my account?
Which ATMs am I allowed to get money from?
What should I do if I think there are unauthorized transactions?