Instruct: Given an online banking query, find the corresponding intents.
Query: In the US, how long is the wait for a transfer?
How long does a transfer from the US take?
Where did my money come from?
My transfer failed when I tried.
I haven't gotten my new card.
I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
Help me!  I don't know what my password is.
What limits are the to top-ups?
Why is my withdrawal wrong? I took out $100 but only received $20.
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
I made a mistake when making my last transfer, please cancel before it goes thru.
For some reason my card payment didn't work
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
There's an error in regards to the exchange rate for an item I bought.
Reasons for top up cancellation.
My statement shows an extra fee - what is it?
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
Can I use my account now, even though my identity verification has not gone through yet?
I need to renew a card that's about to expire
I'm having problems with ID verification
Tell me what I should do after my card expires.
Can you please help me in canceling my order.
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
The funds I transferred are not in my account