Instruct: Classify the online banking query into its corresponding intent.
Query: I saw that my transfer was declined.
Can you tell me why my transfer declined?
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app
Where do I get a virtual card?
There is a mysterious debit transaction on my statement
how do i track the moeney
Where are your cards delivered to?
There is random cash in my account.
I see a direct debit that isn't mine? How can I get my money back?
Can I set automatic top ups?
Would reinstalling the app solve the problem?
I'm waiting for a transfer from the US, how much longer?
What caused my transfer to fail?
I did not receive the right amount of cash.
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
Why do i have to verify my top-up card?
How do I know where I can use my card?
Do I have to go somewhere to activate my card?
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
I need quickly transfer something from China. About how long will it take?
I withdrew cash abroad and the exchange rate applied is wrong.
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Can someone help with my passcode?
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?
Is it possible to exchange currencies?