Instruct: Classify the given online banking query into its corresponding intent.
Query: Why hasn't my transaction arrived?
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
Why did the app deny my top-up?
What will my exchange rate be?
Are top-ups allowed using Apple Pay?
Is there a way to see where my money originally came from?
I can't seem to get my virtual card to work.
There is a duplicate payment on my card. Why?
What's up with the extra fee I got?
Does it cost me anything to top up my account via bank transfer?
Do I get a discount if I exchange currencies a lot?
Is it possible to access my phone from the hotel/
Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?
I am seeing and extra 1$ charged to my account and wanted to know about it.
I can't do any business with this virtual card.
According to the app, I got cash from an ATM but I haven't made any transactions.
Who gets support?
I have transactions that I don't recognize - I think someone is using my card.
What is the youngest age for an account?
How can I tell where the money came from?
The activation process for my card isn't working.
Need a new passcode.
I am interested in giving a second card to my daughter, how can I make this happen?
I didn't make a payment at this business.
I tried to pay with my card and it didn't work
What are the time frames for the money to be available in my account?