Instruct: Classify the given online banking query into its corresponding intents.
Query: I see a strange payment in my account.
I just checked my account on the App and there is a payment on there that I did not make.
I hate this company! Can you delete my account?
My things were stolen and I need to know if I can still use this app.
I would like to know what your exchange rates are.
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
I have a card that expires in the coming month, do I have to specifically ask for the updated card?
I got a new address and need to change my old one.
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
I am unsuccessfully trying to make a transfer can you help?
What ATMs can I use my card?
Where do you deliver cards to?
I am not seeing recent cash withdrawal on my account.
I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?
My top is still pending.
There is a single payment on my card which shows as pending.
Why can't I make a transfer?
Is there a transaction limit for a disposable card?
Why aren't my payment funds available to me?
Why was I charged a fee for withdrawing money off my card?
Why should I have to prove my identity?
My card is missing.
I bought something and already paid for it but now I don't see it.
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
How long do European transfers take?