Instruct: Classify the online banking query into its corresponding intents.
Query: What is the process for transferring money into my account?
Tell me how to top up my account using bank transfer.
I made a cash deposit to my account but it is not there
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
Why does my top-up get cancelled?
I can't see my cash deposit in my account.
What kind of fee is there to top-up my account?
Why did I get charged a fee for my transfer?
What do I do if my card is not working?
I cannot tell what my top up currently is.
Why did I get charged a fee, I thought it was free?
How do I know where my money comes from?
how do I get my card to show in the app?
How can I find the source for my available funds and money?
Why has my card been charged an extra pound?
Is there a charge for receiving money?
How do I get started when I get my card?
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
Help, I don't know what the PIN is to my card?
Why is the exchange rate for my payment incorrect?
I didn't get all the money I asked for
phone is gone, what should i do
Where did my deposit for my source of funds come from?
why do i have to verify top up?
I'm still waiting on my new card to be delivered!
my exchange rate looks wrong for my last payment