Instruct: Given an online banking query, find the corresponding intents.
Query: I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?
How long do I wait for a transfer to take?
How can I prove I am me?
I see a charge of 1L I do not recognize on my statement
It won't let me prove my identity.
Card payment is still pending, why is that the case?
I'd like to have it delivered on Saturday.  Is that possible?
Where can the cards be delivered?
I need help from someone in your department with finding my nearest ATM.
How long does a payment usually show as pending? Is it normal that mine is still pending?
Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
Is there a way to recover my password?
How long will my ATM withdrawal be pending?
How come my top-up didn't go through instantly, like it usually does?
I transferred money and it didn't get there.
What are the time frames for the money to be available in my account?
What do I do if I think someone has used my card?
In my app, a direct debit payment I didn't do shows in my app
is it just visa or can i also use mastercard?
There is a payment on my card that I do not recognize.  I've never seen the name on the transaction before.
On the card that is coming, what's the tracking info?
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?
Where do I get a disposable virtual card?
I was charged twice for a few things this week when I only bought one. What do I do?
What do I owe for a new card?
Why do I still have a pending cash withdrawal?