Instruct: Classify the given online banking query into its corresponding intents.
Query: Why can't I buy cryptocurrency on the app?
I want to transfer money to a beneficiary, but I couldn't.
How are cash withdrawals pending?
My salary is in GBP. Do I need to configure this somewhere?
there were two of the same charge to my account
Is there a topping up limit?
where do you find your exchange rates?
What is this extra fee while I was doing a transfer?
Where is my refund? it appears to be missing.
is it possible to get a refund for something I purchased?
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
Do I need to speak to a representative to change my pin?
Where do you mail physical cards?
Why was there an extra charge because I used my card to pay?
i withdraw cash from the ATM and was charged a fee
I was issued a card about a week ago. why hasn't it come in yet?
I got a message saying I made a withdrawal from the bank machine, but I did not.
How are top-ups verified?
I would like to cancel my order.
What steps do I have to take to activate my card?
Can a friend top up my account
I need to deposit money to my account
Why does my transfer still say it is pending?
Although I am not located in the UK area, may i still receive a card?
Can I get a Visa card?
When will you be taking orders for disposable virtual cards?