Instruct: Given an online banking query, find the corresponding intents.
Query: What am I being charged an extra pound when I haven't bought something worth that much?
Can you please explain to me why there is an extra €1 fee in my statement?
I would like to cancel my previous transaction
What do I do to exchange currency?
would a visa or mastercard be more suited to me?
I paid with my card and was charged extra
Where can I locate my card PIN?
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
I am seeing in the App a diret debit that its not mine
Whats the max I can top up
Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?
I had an unexpected fee
How long will I have to wait for my new card?
Do I need to do anything? My phone was stolen yesterday.
My app says that I'm not verified.
Is it possible to get one of your cards in the European Union?
I bought an item at the wrong exchange rate.
I can't get my card out of the ATM, what should I do now?
Is it possible for me to give my daughter a second card for this account?
What is the source of funds for my money?
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
What do I do if the ATM took my card?
Can you please tell me how long it takes for the transfer to be available.
WHAT IS THE MAIN REASON OF THIS PROBLEM
Why am I being charged for transferring money?
How can I put more money into my account?