Instruct: Classify the online banking query into its corresponding intents.
Query: I have duplicate charges for the same transaction
I noticed a duplicate charge on my statement.
Why would a transfer to an account not be allowed?
I would like an extra card.
How long should I wait for the card to arrive?
Help!  I fear that my card was stolen,
I didn't get my card back from the ATM.
How can I top up my account and which currency can I use?
Why do I have to pay extra for using my card?
Are there any places that won't take my card?
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
I recently reported my card as missing/lost, and I just found it. Can I still use it?
I am locked out from entering my pin.
Is there an additional charge to exchange currencies?
Can I change from AUD to GBP?
Why are you charging me a transfer fee?
Which one are you?  Visa or Mastercard?
If I don't live in the UK, can I get a card?
I haven't seen the cash yet from the cheque I deposited.
do I need to verify my identity before I can use my card?
Why was my transaction charged an extra fee when paying with my card?
My card has been lost! help!
Does it cost anyting to get my own card?
Are there restrictions on disposable virtual cards?
My money transfer hasn't appeared yet.
Why is my payment in pending status?