Instruct: Given an online banking query, find the corresponding intent.
Query: I wasn't able to use my top up card because the money I put on there wasn't there anymore
Who can have access to top up my account?
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.
Will the duplicated payment be refunded?
I need to change my name, since i just got married
I prefer Visa, can I get that instead?
What is taking so long with my refund?
Can you tell me why I can't make any transactions?
Can you tell me why my top-up was canceled?
I have two of the same charges on my account!
The ATM wouldn't let me withdraw cash.
I purchased something and already received it, why hasn't the money taken out?
What are the disposable card limits?
How fast are transfers from Europe?
Does it cost extra to send out more than one card?
I need Australian dollars instead of UK currency.
I've been waiting for a top up to come through for over an hour and I need the funds now.
What do I do if my card was stolen.
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
Why would I be charged an extra fee while doing a transfer?
I withdrew some cash, when is it going to show?
why isnt my cash withdrawal showing
when should I receive my refund
Do you have a children account available?
I couldnt transfer money from my account.
I noticed an extra fee when I paid with my card.