Instruct: Classify the given online banking query into its corresponding intents.
Query: I have cash deposit to my account but it is experiencing a problem
Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.
I did not get my virtual card yet, Why?
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
I can't get my Google Pay Top to work. Are there any issues on your end?
Is it possible to do auto top up?
I transferred money but the balance hasn't changed.
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
What do I do if the ATM swallowed my card?
the money i transferred didnt arrive
I'm waiting for a transfer from the US, how much longer?
My PIN was blocked.
Is there any fees for top ups?
Someone stole my phone, what is my next step?
Can I get a physical card for free, or is there a charge?
Where can I get my card PIN?
There is a withdrawal on my account that I don't remember initiating.
How is the exchange rate doing?
Is the PIN separately delivered?
I haven't received my card and am worried it is lost.
Money transfer help? How long?
Why do I need to verify the top-up?
Why is the app showing a still pending message on a withdraw that has already been done?
I have a cash withdrawal on my statement that I am unsure of.
Is there a way yo change my PIN?
I am unable to prove my identity