Instruct: Given an online banking query, find the corresponding intent.
Query: I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?
Why hasn't the transaction I did to my friend arrived yet?
I want a disposable virtual card, how do I do that?
I moved to a new city and need to change my address
My card payment was reverted, why?
I made a payment that is not yet complete.
How do I see my updated balance after I make a cheque or cash deposit?
Can you tell me where I can order a disposable virtual card?
Is there a fee for paying by card?
How come I was charged a transaction of $1?
Why isn't my google pay top up working?
How long do I have to wait for my bank transfer to appear in my account?
What is the purpose for verifying my identity?
Why can't I transfer to an account?
I could not use my card in a store.
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
There is a pending transaction on my account, what does this mean?
I made a transaction at an atm and was charged extra for it.
I am not able to see the card PIN anywhere?
Will I be charged for topping up my account using a bank transfer?
How do i access the auto top-up option?
Why was I charged for withdrawing cash?
Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?
I found my card, how can I use it again?
Why was my transfer stopped ?
the balance has not changed, but I have deposited some money