Instruct: Classify the given online banking query into its corresponding intents.
Query: Where did the money I deposit go??
I deposited a cheque, why isn't my balance showing that I did?
When will I be able to see the refund
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
Why do I need to verify my account?
Is there a way for me to check my balance?
Do I get  a mastercard and visa?
Are there any restrictions on the disposable cards?
I need my payment in another currency
Explain why my card payment wouldn't go through.
What is the number of transactions for one disposable card?
Why is my balance the same after a transfer?
My card was supposed to arrive, but hasn't?
I got a transfer fail message, but no explanation of why-- what happened?
Money is not in recipients account.
Can I get a new card even though I am in China?
Can you issue both a Visa and a Mastercard to me?
I forgot my password to get into the app!
How much does it cost to top up by transfer?
Is there a charge for cash withdrawals? I always thought it was free.
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.
Will there be a cost if I exchange currency?
I made a payment that's pending. Will it go through?
Where are my funds? I topped off my car but it didn't seem to complete.
Why would I receive an error that my transfer isn't possible when I've done it before?