Instruct: Given an online banking query, find the corresponding intents.
Query: Please tell me the types of currency I can hold.
Does my account have the option to hold multiple currencies?
How do I change my address ?
What are the charges for topping up US card?
My card will expire soon, do I need to order a new one?
I have a direct debit I didn't make
There is a pending 1£ charge on my statement.  I haven't purchased anything for 1£.  Why is it on my statement?
Why did the funds not transfer to another recipient?
I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money.  I don't know what's going on, or why the money is getting into my account--could you please help?
I was overcharged one extra pound!
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
It's been a week since you sent my card and I still don't have it.
The app says that I got cash in an ATM and I didn't
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
I can't find my card! Can you help?
What is the proper way to activate a card?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
I withdrew cash and I think the exchange rate is wrong.
what are the steps to activate my card?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Should I keep waiting for my card to be delivered?
Can I change my PIN online?
I was not distributed the correct amount of cash that I asked for
what is the amount of disposable cards I can have?
My address needs to be changed.