Instruct: Classify the given online banking query into its corresponding intent.
Query: I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
Please help me regarding a direct debit in the app that I don't recognize.
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
Why can't my transfer complete?
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?
Can I change my pin at an atm?
with what can I verify my identity?
Where can I find the exchange rate for my transfer?
How can I tell if an AMT will take this card?
Where is the nearest Mastercard ATM?
A percentage fee was charged to my withdrawal.
How can I stop someone from using my card after I lost it yesterday.
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
What is the exchange looking like?
Why can't my beneficiary access my account?
Why am I being charged again?
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
Why would the app deny my top-up?
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
Can I use my card to withdraw from my account?
What is the most that I can top-up to a card?
I moved, can I edit my personal details?
Why is my payment declined? It looked like everything worked ok and my account was fine.
It shows that the transfer on my account wasn't allowed.
What are the additional charges for a SWIFT transfer?
My transfer didn't work how come?