Instruct: Classify the given online banking query into its corresponding intent.
Query: How come I can't put money in my top up account?
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
How can I change my old pin to a new one?
I need to know if you will accept my credit card.
I put money in my account a week ago but its still not there, what is happening?
tell me how to get a refund for something I bought.
How can I setup automatic top-up?
Transfers are supposed to be free.  I just got a fee tacked on  to something I bought abroad.  Not cool.  Figure out how to remove it.
How can I the person see my money transaction?
is there a frequent currency discount?
I need to know where I can withdraw money.
I am unsuccessfully trying to make a transfer can you help?
I tried to do a transfer but it didn't go through.
What are my options for topping up, automatic and/or manual?
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
How long should it take for a transfer to go through? I have been waiting a while.
I have a disposable card but it does not work?
How do I get a refund for an item I bought?
How do I start an exchange between GBP and AUD?
Please inform me how to get a new card as mine is about to expire.
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
How long will my cash withdrawal take
I wish to cancel a transfer
How can I get my money back for a payment i didnt make
My transfer says pending. What does that mean?
How long do I have to wait until the transferred money shows up?