Instruct: Classify the online banking query into its corresponding intent.
Query: Someone has stolen my phone, what should I do?
I can't use the app because I got mugged yesterday and they took everything. I need some help.
Card activation steps
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
How can I switch on my new card?
I'm not sure where this charge came from.
Am I able to do a SWIFT transfer?
Will my new card work outside of the EU?
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?
what countries can i use my card in
What if there is an error on the exchange rate?
How long does a European transfer take?
how long should I expect to wait for my card to arrive?
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
Where's the button to top up with a cheque?
There is a repeat charge for the same item
how much is it to exchange currency
I noticed my transfer was declined.
Do I need to pay more for exchanging currencies?
How do i top up my google pay?
Can I get some help activating my new card?
Please help me change my PIN.
Can I get money out of any machine?
Where is my cash deposit in my balance?