Instruct: Classify the online banking query into its corresponding intents.
Query: What currencies can be exchanged in the app?
Can I exchange currency for different types?
is there a reason i need to verify top up
I am seeing unathorized transactions in the app, on my account.
Can you tell me why a refund I'm owed is not showing on my statement?
Who gets support?
I'd like to know what the foreign exchange rate will be.
What is the exchange fee that is charged?
Can it automatically top up my account?
How do a reverse a duplicated charge?
Why doesn't the person I sent money to see that transfer yet?
is there a frequent currency discount?
I need to make my card PIN a different number
What do I do if I got the wrong amount at the ATM?
Why is my transfer more expensive than I thought?
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?
I tried to top up, but it didn't finish.
How old do my kids need to be to open an account?
My card is not working when I try to use it.
I just replaced my phone but how do I use my card information?
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
Where is my pin? I don't have it yet
Why are my withdrawals suddenly being declined?
Why did the transfer fail when I attempted to do it earlier?
What do I do if I can't prove my identity?
where do you have locations at