Instruct: Classify the given online banking query into its corresponding intents.
Query: I took out money from the ATM and it's still showing as pending?
Why is my cash still pending that I put in ATM?
I was charged more than once in a single transaction
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
Why did you charge a fee when I withdrew from an ATM?
What places accept my card?
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
Seems like my top-up has been cancelled
Do you know the process how to activate my card?
When will I get my money? It's been too long.
Am I able to get this shipped to China?
This debit is not my transcation. How do I get my money out back?
I want to take some funds from my other bank account and add them to this one.
i can not see my top up
Where did my extra fee for the transfer come from?
How can I change my PIN?  Help.
How do I deposit cash?
Why isn't my refund on my statement?
what is this fee for transfering
What does it mean if my top-up has not gone through?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
Exchange fee help?
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
what is going on, i have entered my passcode and its not working
There are transactions that I did not make on my account, I think someone has my information.
What do I do to exchange currency?