Instruct: Given an online banking query, find the corresponding intents.
Query: Why did I get a $1 extra fee on the statement?
Why do i have an extra fee on my statement?
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
Why is my beneficiary not allowed?
I bought something and already paid for it but now I don't see it.
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
How long do deposits take to appear? I've been waiting for more than a week and need the money!
I got double charged from something, what can I do?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
Can I have money of different country of origin.
Is there any way I can get more physical cards to use with my account?
Why did my top-up get reverted?
How do I activate my new card
I used my card to top up, but the money is not there!
I cannot find my phone, what should I do?
If I'm getting my identity verified, what all do I need?
Why is my identity not verified?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
please cancel the transaction
Do you convert to Euro?
Why am I being charged the wrong currency exchange when I purchased something abroad?
what I need to verify my account
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!
Are visa and mastercard accepted
I'm noticing a payment/purchase at a company that I don't recognise.
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.