Instruct: Classify the online banking query into its corresponding intent.
Query: How long does it take for my top up to clear?
What if my top up doesn't go through?
Does this app have the same exchange rate as third parties?
What if I don't verify my identity?
I'm trying to verify my identity but can't figure out how, what do I do?
If I bought something I didn't like, can I get a refund?
Explain the extra fee on my card when paying.
After I transferred money the balance remained the same.
What do I do to get ahold of my own card?
Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?
Can I use a different currency with my salary?
what currencies can I receive my salary in with this?
Why can't I use a disposable card?
How do you determine your exchange rates?
I can't activate my card?
I can't figure out how to change GBP to AUD, what do I do?
Card payment was declined, do you know why?
I mistook my pin and now I am locked.  Can you unlock me?
Will I be charged for a top off transfer?
I'd like more info on getting a virtual card.
What do I need for the identity verification?
can i use my mastercard to add money to my account
Where can I pay with my card?
Where do I go to change my PIN?
Why can't my beneficiary get access?
Transfers from the US how long will the wait be?