Instruct: Given an online banking query, find the corresponding intent.
Query: What flat currencies do you support for holding and exchange?
Do you convert to Euro?
Why is my identity not verified?
card is being used by someone else
I don't recognize some transactions.  Is someone else using it?
I couldn't make a transfer
what is the status of my refund
The money that I have transferred hasn't arrived yet.
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
How can I link the new card?
Do you support all countries?
The app says I made a cash withdrawal that I didn't make
How do I get a new card as your machine swallowed mine!
where can I find the auto-top up option?
Can you tell me why I was charged to withdraw cash?
Where do I go to update details?
Is my card ready for use or does it need activated and if so how?
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
Why is the exchange rate different than expected on my transaction?
Someone might be using my card.  What should I do?
Can I use this app to exchange currencies?
What ATMs can I use my card?
I couldn't transfer money to a beneficiery
details need to be modified
Why is a payment I made reverted back to my account?
Why was I charged a fee? I thought shopping was free?