Instruct: Classify the given online banking query into its corresponding intent.
Query: If I lost my phone at the hotel, can I still use the app?
How do I protect my phone from someone using it after I lost it.
A transaction I did to my friend hasn't arrived yet, why?
My withdrawal is pending, why?
Is there a fee for physical cards?
I need to update my address.
What is the formula for your exchange rate?
What is the most that I can top-up to a card?
I am having trouble with the app recognizing me.
I believe my card has been compromised because of a strange withdrawal
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
Do you have a list of businesses that accept this card?
Why do I have an unexpected fee on my bill?
Why did I not get the amount I specified at the ATM?
I need a disposable virtual card. Please tell me how to order one.
What are the steps for my friend to send me money?
How do I add a card on to the app?
Why did I have to pay extra because I paid with my card?
I need to update my demographics.
What is the fee charged for using my card?
Why is this not letting me exchange crypto? I need help making this transaction go through.
Why hasn't the money I transferred into my account shown up yet?
How long will a transfer be pending for?
I want to cancel a transaction from this morning.
I have a cash withdrawal on my statement that I am unsure of.
Tell me how to top up my account using bank transfer.