Instruct: Classify the online banking query into its corresponding intents.
Query: How can I link the new card?
My card arrived but I need to make it work in the app, how do I do that?
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
I've been waiting for a refund to show up and I don't see it on my statement yet.
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
I'm having trouble proving my identity
Is this card available to Americans?
I'm confused as to why my top-up did not go through.
How do I get my card PIN?
I wasn't allowed to transfer to my account
I need a physical card.  What are the fees?
My card was not accepted in a shop
I am still waiting for a money transfer to process.
Can I tell if my top off didn't work?  It doesn't seem to have.
The money that I have transferred hasn't arrived yet.
I am unhappy with an item I bought. How do I get a refund?
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
How can I set a new pin.
I deposited a cheque a week ago but have yet to receive the cash.
I want a Mastercard, instead.
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
Why has my top-up been returned to my account?
Help my prove my identity.
Can I get a new card with new expiration date in China?
Are EUR exchanges allowed?