Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a top-up limit that I have to stay under during a given period of time?
What is the most that I can top-up to a card?
Can I get my money back on an item?
Why is it saying my card payment is declined when I made it?
I know I'm getting a new card but would like know when I can expect to receive it.
Why is my refund not visible on my statement?
i didnt put that money in my account
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
What does it mean if my cash withdrawal is pending?
Give me a refund now!! I am still waiting.
Why is my beneficiary not allowed?
I don't see a money transfer yet
Why is my exchange rate wrong?
Will you charge me for topping up with a European card?
Where do I activate my card?
I want to reset my passcode, how can I do that?
I cannot try my PIN anymore.
Can you tell me why my transfer is failing and help resolve?
My statement has a charge that shouldn't have been made.
Is there any way to cancel my transfer
Why was I charged an extra fee when using an ATM?
How much will it be in order to pay with a bank transfer using SEPA?
I have not been able to use this card.
How many currencies can I have?
What businesses accept this card?