Instruct: Given an online banking query, find the corresponding intents.
Query: I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
My money didnt go through after I transferred.
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
Can I cancel a transaction?
What country's money can I hold currency in?
A transaction on my card shows as pending.
The amount of cash I selected to withdraw is different than what I received.
I want to top up by using a credit card, which ones do you support?
What is this direct debit in my statement?
Is there a way yo change my PIN?
Can I apply for one of your cards if I live in the EU?
My card won't physically work.
How can I access my account when I have lost my phone?
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
Is the cash withdrawal going to show?
I have a cash withdrawal in my statement. Why is that?
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?
I'm concerned because my cash withdrawal is pending.
Can I use this app for both USD and GBP?
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.
The exchange rate you are using is really bad.This can't be the official interbank exchange rate.
Will I get charged for sending out more cards?
The refund I asked for isn't showing up
How do I add a new card?
I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!