Instruct: Classify the given online banking query into its corresponding intents.
Query: My money transfer hasn't appeared yet.
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?
I have a fee and I don't know why
There's a €1 fee on my statement, why?
I'm interested in what your exchange rates are based on.
I can't seem to figure out why my transfers are getting declined.
How do I get money from friends?
Can you unblock my account?  I entered the PIN wrong.
Is it possible for a transaction to be cancelled?
Will it be possible to change from USD to GBP with this App?
What do I do with my "decline" message on a transfer?
I want to top up by using a credit card, which ones do you support?
Do you accept SWIFT transfers?
What number of transactions can i do with one disposable card?
Will you charge for a physical card?
How do I transfer cash my into my account?
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
Someone might be using my card that is not me.
Am I able to have a card sent to China?
Is there a specific date i can have it delivered?
Can I order a card please?
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
A payment is pending
Why cant I send money to a beneficiary?
Why has my withdrawal not posted?
terminate my account please