Instruct: Given an online banking query, find the corresponding intent.
Query: I was declined when I tried to withdraw cash!
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
Tell me why my topup wouldn't go through?
Can I change my PIN at any cash machines?
I live in the US and I would like to get a card. How do I go about getting one?
I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
I want to get few more physical cards
Help me verify my identity.
Can I change my address?
It says pending status for my payment. Why?
What are the currency exchange fees?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
What reasons would a topup fail?
Transferred to account is not successful, help please?
Whats the transfer process
How is my PIN sent?
Isn't my top-up supposed to mean its complete?
Can I check to see where the funds came from?
I transferred some money but it hasn't arrived.
I am reluctant to use ATMs international because I don't get an accurate exchange rate
Please tell me why I was charged additionally when I used the card.
I must have entered my PIN wrong.
want to know how to get virtual card
Can someone assist me with activating my new card?
Is there a disposable virtual card option?
I need to find the top up verification code