Instruct: Given an online banking query, find the corresponding intent.
Query: I no longer have my phone.
what to do about stolen phone
I can't find the top-up card verification code.
Why do you need me to do an identity check?
A foreign purchase I made has the incorrect rate applied to it.
Do you support top ups?
is there a foreign currencies charge?
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
Can I use my card anywhere?
A card payment on my account is shown as pending.
I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?
Is there a way to track the new card you sent me?
Is the card welcomed by everybody?
Can you tell me why the transfer isn't showing up on my account?
I think the currency exchange that's been applied is wrong.
I could not transfer to a beneficiary
The app reverted after I topped-up
Can I choose between Visa or MasterCard?
Do I need to verify my top-up?
unhappy with service need to delete account
Why did the top-up fail?
I've already sent the money out and still have not received money in my account.
Can you explain to me why a top up would be reverted?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
Why is my identification required?
My identity isn't being accepted, what should I do?