Instruct: Classify the online banking query into its corresponding intents.
Query: I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
is it possible to get a refund for something I purchased?
What is the cost of a transfer?
Help me verify my identification.
My friend would like to send me money. What are the options available to them?
I was needing you to see if the exchange rate is correct from when i got cash
i received my American Express in Apple pay, is there a reason why top up is not working?
Where do I go to activate my card?
Why didn't my transfer work?
What areas are cards delivered to?
Can I choose between Mastercard and Visa?
I might need to exchange between USD and GBP, is this possible with your app?
What should I do if I don't know my password?
Why hasn't the money I transferred into my account shown up yet?
My salary is in GBP - what should I do?
My top up says it is still pending
how many virtual cards can i have, i want 8
Did I do something incorrectly? Where is my top-up?
Can I have money in more than one currency in my account?
Is it possible for a person who lives in the US to get a card?
Will there be a cost if I exchange currency?
How long do transfers take to show up in my account?
My payment has been returned.
I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
I would like to transfer money from my checking account to my savings account.
Will you charge me for exchanging foreign currencies?