Instruct: Classify the given online banking query into its corresponding intent.
Query: Help!  I forgot my password.
I cannot remember my passcode, is there a way to retrieve it?
My card has not been delivered yet and its been a week since I ordered it, please help
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.
I got an cancellation error when I was topping up.
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
What has to be done to verify my identity?
I paid with my card and was charged extra
I know I'm getting a new card but would like know when I can expect to receive it.
I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
What do I do if my PIN was blocked?
Can I change my PIN abroad?
I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.
Can I use my card at an ATM?
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
I am seeing inside the App a some cash withdrawal that is not mine
I have a disposable card, how many transactions can I make?
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
How long does a transfer transaction take?
You promised no fees but now I've got one. What the hell!?
I want to get my hands on one of those virtual cards!
Is there an automatic top up feature?
I am in the EU. Can I get one of your cards?
In the exchange and holding, what fiat is allowed?
Why can I not get cash from the ATM?