Instruct: Classify the online banking query into its corresponding intents.
Query: Why was I charged an extra pound?
What is this fee debit on my account?
The currency exchange for my purchase in foreign currency is incorrect.
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
Can my salary be received and transferred to my current currency in my country?
Can I choose between Visa or MasterCard?
I was making a purchase and it was declined and I wanted to know why.
Can someone else use my account if they have my phone?  I lost mine.
My top-up seems to be pending for a long time?
If i want to change my pin number can I directly from an ATM?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
Can you let me know why my cash withdrawal is still pending?
My passcode was denied.
My account transfer was not cleared.
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
Where is the top-up card verification code?
I have transfered to my account before but it is being declined now?
Can you change the rate for the item I bought in a different currency as it is wrong?
The exchange rate is incorrect for my payment.
I need to track the card sent to me.
It looks like I was charged twice for a single transaction
How do i receive a physical card?
When will I be able to see my refund?
I need to renew a card that's about to expire
where can i have a virtual card
I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?