Instruct: Classify the online banking query into its corresponding intent.
Query: What is this cash withdrawal on my statement?
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
how long does it take to get my card i am in a rush
What is this fee showing up in my account for?
can you share card tracking number?
What happens if I use my account and my identity verification hasn't finished?
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
I made a transfer recently but it has not changed on my dashboard.
I'm not sure what to do about the PIN, because I don't have one yet.
Is there a specific date it can be delivered by?
I did not get the right exchange rate while getting my cash out.
So my top-up failed, could you tell me why?
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
After I deposited my cash, I still don't see it in my account.
I know there's money in my account, why did my account decline me?
What are the top up fees for using an European bank card?
My account is depleted. Can I transfer funds from another bank?
Is there a possibility to open an account for my sons and daughters?
Is it normal to get charged extra when i use my card?
I have young kids. Can they use this service?
What if I don't verify my identity?
How do a reverse a duplicated charge?
I was expecting my new card by now.
I need to get visa and mastercard
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
What are the charges for topping up US card?