Instruct: Given an online banking query, find the corresponding intents.
Query: It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.
I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?
How many days does it take for a transfer to go through?
I could not get a top-up to work, why?
I tried entering my pin several times incorrectly. Why isn't my pin working?
Can I track the card you sent to me?
Why is there an unknown card payment?
I goofed up and used the wrong account.  Please help.
How much transactions do I get with a disposable card?
Can my children get an account?
Bank transfer to account did not show up, please help?
Why didn't the money I transferred into my account get added to my balance?
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
How long does it take transfers from Europe to complete?
I'm not recognizing the card payment.
How can I add physical money to my card?
I didn't make this payment!
What's the wait time for European transfers?
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
The balance does not appear to have updated.
Is there something wrong with my card payment? It's been pending a really, really long time.
I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?
Why did my top up get pulled back out?
I would like to verify my source of funds.
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
I need a new card to replace an expired one. Will it cost anything, and how soon?