Instruct: Classify the online banking query into its corresponding intents.
Query: Does a discount apply if I exchange currencies frequently?
Are there any discounts in exchanging currencies frequently?
I use GBP for my salary deposits. Must I set this up somewhere?
I just sent money but the person I sent it to doesn't see it. What happened?
Are money transfers free?
Is the PIN sent in another message?
How long do transfers take to show up in my account?
When will my refund come through
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
Someone made a mistake on my money transfer because I was charged extra fees.
I need assistance activating my card?
I have been trying to exchange this for crypto but the app won't work could you please help me?
Why am I charged a fee for getting cash?
Can you explain why the ATM is giving me less money than what I asked for?
What is the refund procedure?
The app rejected my top up
I added money to the card but the transaction didn't go through
Yikes!  I didn't get the amount of money that I requested.  What do I do now?
can I link a card of yours I already have?
How long does transfers take?
Unable to use my American Express with Apple Pay to top up my account
Why isn't my money from a check deposit showing?
How can I go about getting a refund?
I had everything lined up to make a transfer, and then it rejected it.
What is the refund process?
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?