Instruct: Classify the online banking query into its corresponding intent.
Query: Does this app allow currencies to be exchanged?
Can I exchange from USD to GBP?
I'd like to use my American Express to place money into my account.
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
Not living in same place, need to change details
I was charged the wing amount for an item.
Why am I charged an extra fee on my card?
What is the process for unlocking the pin?
What are the disposable cards used for?
Will you guys do Visa or Mastercard?
Could you tell me why my cash withdrawal was declined?
Please help.  The card won't work.
Is there a reason my payment is still pending?
Everytime I try to prove my identity it won't let me.
Why am I being a charged for using my card?
The ATM machine would not give my card back
My friend wants to send me money, can she?
Is it possible for a transaction to be cancelled?
Is there a fee for adding funds with a credit card?
Can I already use my account although the identity verification has not passed yet?
Is it possible for a person who lives in the US to get a card?
I saw there is a cash withdrawal from my account via the app which I did not complete.
I see a direct debit transaction in my app that I didn't make.
Isn't my top-up supposed to mean its complete?
Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?
Why is it taking so long to update my balance transfer?