Instruct: Classify the given online banking query into its corresponding intents.
Query: I wanted to know why there is a transfer of mine pending.
Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's "pending."
Can I convert money into different currencies?
Which ATM's am i able to change my PIN?
I heard that you support more than one type of fiat currency, would you tell me which ones please?
What caused my top up to be reverted?
I need to track the card sent to me.
My card is about to expire.  Are there any costs with a replacement card?  How quick do you mail it to me?
I couldnt get cash in an ATM
Can I get some help activating my new card?
I'm interested in using fiat currencies, which do you support?
Will you charge me if I top up by card?
I need a new card, my old card is expiring.
i withdraw cash from the ATM and was charged a fee
Can I have multiple currencies in my account?
Will you send me a new card in China?
Why do I have an unexpected fee on my bill?
Visa and Mastercard can both be received from you?
Do you accept credit cards from the US
Which cards are accepted for topping up?
I want this fee reversed from my account.
Where did the  €1 fee in my statement come from
I signed up, but don't have a PIN. Where can I find it?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
It has been a couple of hours but I do not see my balance updated, can you help?
how come i was declined