Instruct: Given an online banking query, find the corresponding intent.
Query: The wrong exchange rate was applied to me while pulling out cash.
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Can you unblock my blocked pin?
Why have I been charged for pulling cash out of my own account?
my payment was rejected
What steps do I take to unblock my PIN?
I don't recognize this payment on my app, I am sure I didn't spend any money there.
Do I have to pay for a second card?
When I topped up the app has seemed to reverted it.
How long does it take for my physical card to be delivered.
there is a charge i dont recognize
A transaction I did to my friend hasn't arrived yet, why?
What is the strange cash withdrawal on my statement?
How can I go about getting a refund?
why has a transaction to a friend been delayed?
My top up is not working
I would like to know what exchange rates you use?
the exchange rate is wrong from something I got in another country
I didn't set up a direct debit payment on my account.
There is a payment with my card which i definitely did not do.
where can I get the info for my funds
What do I do if my card was stolen.
When I went to $100, all the machine would give me was $20.
The app is showing a payment I never made.
Is it possible to do auto top up?
How long after a failed topup will funds refurn to account