Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is there an extra fee on a transfer?
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!
I have received my American express in apple play, looks like top up has an issue, please help?
There is a debit paymet that I don't recognize.
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
There is a pending payment on my account, what does this mean?
Will you set a limit to my top-up?
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
I have a transaction that shows multiple times.
This is terrible, i want to delete my account
Why am I not able to withdraw cash from this ATM?
I was charged twice for the same thing.
Can you give me the restrictions of the disposable cards?
My card payment was reverted
What's up with the fee for getting cash?
Is there a charge for transfers?
Where is the option to top up with a cheque?
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.
Do you give out Visa or Mastercards?
Is it possible to top up using a cheque?
Please help.  The card won't work.
There are two of the same charge on my statement.
Can I use American Express?
Why is the cash not showing in my account for the check I deposited?
Why is there some cash that I did not deposit in my account?
Why didn't my transfer complete?