Instruct: Given an online banking query, find the corresponding intent.
Query: I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
Why did I get charged a fee for transferring money?
What different currencies can I get?
I think my card payment has been reverted
What is the time frame for european transfers?
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
How much does it cost to top up by transfer?
can I link a card of yours I already have?
If I exchange currencies on a frequent basis can I receive a discount?
phone is gone, what should i do
I did not do this payment
There is a direct debit charge on my account that is not mine.
How can I move money from my account at a different bank to the account I have at this bank.
How come I can't put money in my top up account?
can i use both visa and mastercard
I think I was charged by mistake on my debit statement.
Can my daughter make an account?
I've been waiting for a top up to come through for over an hour and I need the funds now.
Do I have to go into the bank to change my PIN?
Where can I find my PIN? I haven't gotten it yet.
I transferred money from the US, How long does it take?
I want to open an account for my children
What do I owe for a new card?
What does a 'pending payment' mean?
Where can I use my card to pay?
What flat currencies do you use for holding and exchanges.