Instruct: Classify the given online banking query into its corresponding intents.
Query: As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
Am I able to track a card that has already been sent?
Could you tell me about the restrictions that are on the disposable cards?
I need to modify my details.
I have one other credit card from the US. Do you take it?
I'm happy with Mastercard and want to stick with just that credit card.
Your service is bad.  Close my account.
Why is my transfer not showing
how much will I be charged for making a transfer?
Why is my transaction taking so long to complete?
I didn't receive the correct exchange rate when I got cash.
Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.
Why was I charged an extra fee from the ATM?
Who gets support?
What are the auto top-up policies?
What happens if my card payment is cancelled?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
I would like to know if you use Visa or Mastercard.
What's go on, where is my new card?
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?
I want a refund on the things i bought
How long will it take to receive my money from my transfer transaction?
Why was a payment cancelled on my account?