Instruct: Given an online banking query, find the corresponding intent.
Query: Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
I think I was double charged
Are there any specific cash machines that I have to go to in order to change my PIN?
How long do I have to wait for my bank transfer to appear in my account?
Why are my withdrawals suddenly being declined?
My card has been lost! help!
Why do I see an extra fee on my statement?
I'm not sure why the card payment didn't work.
I can't find the virtual card

Which cash machines will allow me to change my PIN?
Do you provide cards to people not in the UK?
Why does my transfer keep generating an error message?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
I tried to deposit a cheque into my account and it is not letting me.
I wish to top up using a cheque.
It says pending status for my payment. Why?
How can a payment be declined
Do you charge extra for topping up with a debit or credit card?
is there a limit for top up?
I need to reset the passcode.
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
where is my money from this morning
Can you lookup my password?
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
Can I make an account for my kids?
My passcode is not being accepted