Instruct: Classify the online banking query into its corresponding intents.
Query: Your service is bad.  Close my account.
I want to terminate my account
What do I do if my phone is stolen?
my phone has been stolen by someone
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?
Where is an ATM?
I think my card is expiring, what happens then?
Do you take SWIFT transfers?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
I haven't yet received money that I transferred
What do I need for activation of my card?
Balance hasn't been updated following a bank transfer
My card is stuck in an ATM machine, how do I get it back quickly?
Isn't my top-up supposed to mean its complete?
Will I be charged any fee for receiving money?
How many purchases can I make with one disposable card?
How long does a transfer take to reach one's account.
how to i go about getting my virtual card
Where can I get my currencies exchanged?
How long until the card arrives?
What does a pending cash withdrawal mean?
My disposable virtual card wouldn't process my payment?
Could you tell me what your exchange rates are?
Can you tell me what the cash withdrawal is in my statement?