Instruct: Classify the online banking query into its corresponding intent.
Query: Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
My top up is not working
Got only $20 when I tried to withdraw $100.
If my PIN number is rejected, how do I solve it?
There is a payment that has not processed.
Can you unblock my account?  I entered the PIN wrong.
What is your currency exchange fee?
Do I receive the physical card for free
The app says my transfer failed
I'm using the app and I noticed a payment that I didn't make.
Why am I getting a fee on a card payment?
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
Can I unblock my PIN in the app?
I wasn't able to withdraw money at an ATM
It says pending status for my payment. Why?
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
Does it cost anyting to get my own card?
Do I have a say when it's delivered?
The ATM sucked my card in.
Why am i being double charged for something?
My card was declined but it shows as multiple charges?
What would be a reason my transfer got declined?
How did you guys get your exchange rate?
What different currencies can I get?
I deposited a cheque with some money, but the balance hasn't changed.
Why is my transfer stuck on pending?