Instruct: Classify the online banking query into its corresponding intent.
Query: What is with the need to have all my ID information?
Why do you need so much information about my identity?
I don't remember my password
I am trying to revert a transcation I did this morning
The exchange rate was not correct for the item I bought.
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
I dont have identification
Can I transfer my salary onto here?
Does the card you sent have a tracking number?
The exchange rate was different when I got cash
Why was my transfer request decline?
I was charged twice for a few things this week when I only bought one. What do I do?
Is there a charge for exchanging foreign currencies?
What went wrong when I tried to do my transfer?
Why didn't my transfer work?
I no longer want this account, what should I do?
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
My card payment had the wrong exchange rate
I have an unauthorized direct debit on my account
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
I was mistakenly charged a fee for using my card.
If I were to do a transfer, what is the rate for that?
I have a duplicate payment on my card.
Help! I made a transfer in error and need to cancel it before it's complete!
I tried to top up my account and it didn't work
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?