Instruct: Classify the online banking query into its corresponding intent.
Query: should i add money via bank transfer instead
Is there a fee for topping off a US card?
Will my card be here soon?
My transfer into my account isn't showing up.
When do you charge fees on accounts? I just saw a charge on my statement.
need to exchange currencies
My top up was reverted. Can you help?
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?
What's the tracking on the card you sent?
I was wrongfully charged one pound.
I couldn't pay with my card
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
I tried to get cash but it was declined!
I was mistakenly charged a fee for using my card.
I want to change my account details.
My PIN was entered wrong and now I am blocked.  Please unblock.
Why did you guys charge me an extra €1?
Why do I see an extra €1 charge on my statement?
Need help with a stolen card.
Do you have any options to top up with a cheque on my account?
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
I couldn't pay with card in a shop
Where is my virtual card?
How do I add my new card?
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while
Is there a limit to using a disposable virtual card?