Instruct: Classify the online banking query into its corresponding intent.
Query: Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
I tried to make a withdrawal from the ATM, but it was cancelled.
How long will it take to refund me
I paid with card and was charged a fee that shouldn't be there!
My card payment has the wrong exchange rate
After I attempted a transfer, it failed.
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
My top up was denied
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I bought an item at the wrong exchange rate.
I just had a wedding and I want to take my spouses name.
my balance has not changed, despite depositing a cheque
i cannot seem to activate card
What foreign exchange rate will I get?
Can I get a card in person?
My source of funds require verification.
What reasons would a topup fail?
What do I do to link my new card?
Are there any disposable virtual cards?
WHAT IS THE REASON FOR THAT
This disposable virtual card is not working.
What is this extra fee while I was doing a transfer?
Will I have to wait much longer for my new card to arrive?
need to know places i can withdraw money
I cannot find my PIN.