Instruct: Classify the online banking query into its corresponding intent.
Query: I've been waiting for a top up to come through for over an hour and I need the funds now.
Can you explain to me why a top-up would still be pending?
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.
top up for my american express card is not working
I have an unusual payment in my statement
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
What countries do you operate in?
I need to delete my account, please.
Help! I need to cancel a transaction.
Why have you declined my card payment?
I didn't withdraw cash but I see that transaction on my app
why have i not got my new card?
Which flat currencies can I use from you?
Can someone assist me with explaining how I can unblock my pin?
I'm still waiting for my transaction.
Why won't you let me name X as a beneficiary?
Do you guys have any age restrictions?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
Can I use my apple watch to top-up?
I cannot get my google pay to work.
Why is the exchange rate different than expected on my transaction?
Do I get an actual card?
I'd like to transfer funds using my credit card.
If there isn't a lot of money left, will it automatically top-up money?
What retailers accept my card?
There is an extra 1£ charge on my app. Why did you charge me extra?