Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a reason my payment is still pending?
Why is the purchase I made this morning still pending?
I made a payment and it was reverted and wanted to know why?
terminate my account please
What is the charge for exchanging currencies?
Does it cost me to add cash?
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
What is my top-up limit?
Can I obtained a Visa Card
When I received my cash; they had my exchange rate incorrect.
I have one other credit card from the US. Do you take it?
Do you know the rate of exchange?
why wasn't a transfer to account approved
do I need to verify my identity before I can use my card?
How do I change my passcode?
I would like to close my account, as I'm not happy.
What do I do if I forgot my PIN?
What is this extra €1 fee about?
Someone else accessed my account and made a payment.
A transaction I did to my friend hasn't arrived yet, why?
Do I have a choice for a Mastercard?
Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
What ATMs will allow me to change my PIN?
Why is my withdrawal wrong? I took out $100 but only received $20.
Can I add money to my account via bank transfer?