Instruct: Classify the given online banking query into its corresponding intents.
Query: I've been waiting for a refund where is it?
It's been more than a week since I had a return charged to my card, why hasn't it showed up?
how long does it take for a transfer from Europe to go through?
Is it possible to give a second card from my account to my daughter?
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.
Can you please explain to me why there is an extra €1 fee in my statement?
I seem to be unable to make any transactions.
Why did I get a fee for getting cash?
I use this card all the time so why did it get declined at the store today?
I'm waiting for a money transfer to show, still.
My card was supposed to arrive, but hasn't?
can you top up your account automatically
Where can I use my card to pay?
Is there a top up fee for transfer?
If I exchange currencies frequently, is there a discount?
daughter needs card, how do i add her
There is an extra 1£ charge on my app. Why did you charge me extra?
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
A transaction on my card shows as pending.
How long will this transfer from europe take?
How long should it take for my top-up to finish? I've been waiting a while.
My card info was stolen, what do I do?
I tried to buy something online but my funds were transferred back to my account. What is happening?
Why did I only receive a partial amount of what I tried to withdraw?