Instruct: Classify the given online banking query into its corresponding intents.
Query: Why have I been charged a small fee to use my card?
Please tell me why I would have to pay a fee for a recent payment. Thanks.
I would like a second card.
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
Where do I order a disposable virtual card?
How long will a transfer from the US take?
If I lost my phone, what steps do I need to take to stop someone from using my account?
Why do I still have a pending cash withdrawal?
I'd like to have extra cards. Will I have to pay for that?
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
I can't activate my card?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
Are there any limits to were my card is accepted?
The exchange rate for foreign ATM currency is wrong.
I need my PIN, where is it?
I have zero dollars in my account. Can I submit additional funds via bank transfer?
Why do I have a charge for an ATM withdrawal? I thought these were free?
How can receive a physical card
Can I top up my account with a check?
I can't do the verification.
How long does it take for pending transfer transactions to post?
Can I update my details?
How can I create another card linked to this account?
Can you tell me why a refund I'm owed is not showing on my statement?
Can I reset the passcode?
How do I find the top-up verification code?