Instruct: Classify the given online banking query into its corresponding intent.
Query: I moved and need to change my address.
I would like to change my name after marriage.
Why was I charged twice for the same transaction?
What is the virtual card and how can i get one?
My order hasn't shown up yet, what can I do?
How do I receive money from someone?
My PIN is locked, how do I unlock it?
Can I make an account for my kids?
I'm going to cancel a purchase.
Why haven't I been given a virtual card yet?
This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
How long will it take to transfer something to China urgently?
Some cash withdrawal that I didn't make showed up in the app.
The $1.00 has still not been reverted as indicated in the previous email.
Why is my ATM withdrawal still pending?
I am not receiving the correct exchange rate on my card.
Why did my top-up not work?
HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
How do I add the card I just received to show up in the app?
disposable virtual card can be ordered where?
The ATM did not give me my card back?
How many times can I auto top-up?
Am I charged for receiving money?
Any charges applicable for new card?
Help!  In the app there is a direct debit that I don't remember.
I was declined when I tried to take out cash!