Instruct: Classify the given online banking query into its corresponding intent.
Query: how come when i got cash the exchange rate was different than it should be
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.
What do you use disposable cards on?
What is the process for activating a new card.
Can I have money of different country of origin.
How long do I have to wait for a US transfer?
Can I put my found card back into the app on my phone?
I just had a look at my statement. Why have I been changed for using the ATM?
The ATM would not give me cash,why?
how do i track the moeney
Why was I charged twice?
I want a new PIN please.
Why was I charged a fee for withdrawing money?

How do I unblock my PIN?
I am not comfortable verifying my indentity.
I need assistance with activating my new card.
Can I use my card for online payments?
How long do I have  to wait for my transaction to be completed?
Someone has taken my phone from my hotel room!
My order needs to be canceled.
I'm still waiting for my card that was issued a week ago. What should I do?
What is the highest amount I can top-up?
My card hasn't shown up yet.
Cancelling a transaction
Can I make an account for my kids?
The top-up is broken.