Instruct: Classify the given online banking query into its corresponding intents.
Query: Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
How long does it take for a payment to change from pending?
I wasn't applied the correct exchange rate when getting cash
I need to do a card activation.
Which currencies can I use to add money?
Is it possible to top up by card?
I made a mistake when making my last transfer, please cancel before it goes thru.
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
The transfer I tried to make failed.
There is an extra 1£ charge on my app. Why did you charge me extra?
My things were stolen and I need to know if I can still use this app.
Is there a charge for using transfers for top ups?
My card was rejected
How do you top-up using cash?
How old does my daughter have to be to open an account?
What is a pending cash withdrawal?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
Why do we need to verify a top-up card?
What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
I've just been married and need to update my name
Am I charged for receiving money?
I tried to top-up, why didn't it work?
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.
How will I know when I can use the auto top-up feature?
Is there a way to top-up when it reaches a certain balance?
There's a cash withdrawal I didn't make