Instruct: Classify the online banking query into its corresponding intent.
Query: Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
are transfers to a beneficiary possible
I can't find my card! Can you help?
Whats the maximum disposable virtual cards?
the bank transfer was declined
How long does it take for a pending cash withdrawal?
What's the top-up limit?
How much to exchange currencies?
Transfers from the US how long will the wait be?
A transfer has to be cancelled.
How to order a virtual card
Is there a reason my transfer would have been declined?
How do I find out what countries you service and what countries you do not?
Are there any fiat currencies that you will not work with?
Someone took my card without permission
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
Where can I modify my information?
I'm not happy, I want to close my account.
Can my friend send me money if it is not in US dollars?
Can friends I have top-up my account?
Estimated time arrival for transfers?
My product hasn't arrived even though I ordered it a while ago. I want a refund!
I got charged fees for withdrawing cash!
Does the PIN come under separate cover?
How come when I tried to pay contactless at the bus it didnt work?