Instruct: Classify the given online banking query into its corresponding intents.
Query: Will I be charged for receiving money?
Can you tell me the cost of a transfer?
Why does it cost more to pay with my card?
How long does it take for a cheque to post to your account?
The amount of cash I selected to withdraw is different than what I received.
What do you do with all the identity information you're collecting from me?
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
I've been trying to do a transfer multiple times and have failed? Is the system down?
How do you determine exchange rates?
What should I do if someone else used my card?
where are the transfers originating
What's the process for topping up by card?
The transfer was accepted but now it's stuck on pending. When will it go through?
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
It's been a week since you sent my card and I still don't have it.
How long do I wait for a transfer from the United States?
I am unable to use my top-up on the app. Could you explain this to me?
I tried to make a payment with my card and it was declined. Why is it pending?
Where can i find my top-up verification code?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
Can you tell me exactly what fees I will expect to see in regards to your cards?
Why won't my card work anymore?
I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet.  It's been a day already!
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
I'm trying to activate the auto-top up function. Where is it?
What was the issue with my topping up?