Instruct: Given an online banking query, find the corresponding intent.
Query: I need to know what your exchange rates are.
explain the interbank exchange rate
I'm dissatisfied with the service and would like to terminate the account.
what is the matter?
What currencies and cards do you support?
Top up my card please, which y'all support?
Can I get a refund on an item?
Do I have to pay for a second card?
What is this direct debit in my statement?
My balance is not what I thought it was following an ATM withdrawal
What card types can I choose from?
How can I make my card ready to use?
How old do you have to be to open an account?
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
I need to activate my card, how is that done?
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
My card is stuck in an ATM machine, how do I get it back quickly?
Why did you revert my top up?
Which merchants accept my card?
My ATM withdrawal was declined.
Why am I being charged again?
Tell me why my transfer is declined.
What are the top up charges for all US cards?
I just topped up, and the app denied it.
I tried to pull cash from an ATM but it wouldn't let me.
Will it be possible to change from USD to GBP with this App?