Instruct: Classify the online banking query into its corresponding intents.
Query: A WD was just made on my account, but it was not me and I still have my card.  What to do?
What is this cash withdrawal on my statement?
Why can't I complete my transfer?
What happens if my card expires?
I was given the wrong exchange rate when getting cash
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
Card payment has be declined.
Money is not in recipients account.
Where can i exchange between GBP and USD
Why is it showing that my account has been charged a dollar that is showing as pending?
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
My new card has not been delivered to my home yet. What is going on?
Balance hasn't been updated following a bank transfer
My new card just arrived, how can I activate it?
Can I choose whether I receive a Visa or a Mastercard card?
I want to top up by transfering accounts, What do I do?
Should I be seeing a fee applied for my money transfer?
May I get an account for my daughter?
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
I need to know what foreign exchange rate I can get.
I bought something and want the money refunded can I get some help with that?
I did a transfer but it is still pending.
My password doesn't work.
How can I investigate a missing refund?
how much for topping up by card?
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.