Instruct: Classify the online banking query into its corresponding intents.
Query: It's been a week since you sent my card and I still don't have it.
I don't have my card in 1 week.  Should I be worried?
I tried to make a withdrawal from the ATM, but it was cancelled.
I was charged a fee when buying stuff with my card.
My account says a withdrawal is pending - why can't I take cash out of the ATM?
what do i need to have with me to activate card
My transfer seems to be too expensive.
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?
Is it possible for me to top up with cash?
I need my card to be activated right now.
What are the benefits of a disposable card?
Where did the money transfer go?
How do I use disposable cards?
Help me!  I don't know what my password is.
My refund has not arrived, and I am unsure why. Who do I contact?
The rate applied to my foreign currency at an ATM was incorrect.
My address is incorrect on my file.
Explain why my card payment wouldn't go through.
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
I want a refund
I exchange currencies a lot.  Can I get a discount?
where is this money from
i need to know about exchange rates
i need to add express delivery if that's an option
Can you tell me how transferring money into my account works?
There's a possibility that my card was compromised.