Instruct: Classify the online banking query into its corresponding intents.
Query: What do I need to do to link my new card for my account?
Show me how to link the new card,
I would like to track the card you sent to me.
Why did you charge me extra?
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
How are cash withdrawals pending?
My card has been stolen. I reported it with the police, but I need to report it with you as well.
Can I choose between Mastercard and Visa?
Why hasn't my account updated?
For what reason did my top-up fail?
What do I do if I lost my phone?
I do not recongize a payment in my account.
What does top-up verification do?
what is the exchange rate when i get cash
I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
How do I go about exchanging currencies with this app?
Someone is making transactions on my account, I think they took my card information.
I tried to withdraw cash from your ATM but my transaction was cancelled.
I tried to top up, but it didn't finish.
Will I be fined for topping up by transfer?
unhappy with service need to delete account
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
How do I deactivate my account?
Is it possible for me to set up separate accounts for my kids?