Instruct: Given an online banking query, find the corresponding intent.
Query: Why hasn't the app verified my identity?
I'm having trouble with proving my identity.
I noticed my transfer was declined.
I have a problem with a transfer. It didn't work. Can you tell me why?
What is the reason for my card payment to be reverted?
How can I dispute a debit transaction?
I deposited a check a few days ago and it's still not gone in! Please help me with this
I prefer using Mastercard, can I substitute?
I am in the EU. Can I get one of your cards?
Please send my refund now.
Shopping on line I was declined when trying to buy something.
My PIN is unlocked, what do I do?
Is there an extra fee to exchange currencies?
How can I get a Visa and Mastercard?
I need another card
Can you tell me if I can track the card you sent me?
How will I know my pin number?
I couldn't complete card activation.
Please verify my top-up card
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
Can I exchange USD for GBP in your app?
How come I got charged extra for withdrawing cash?
What do I do to lock my phone after losing it so my account isn't accessed
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?