Instruct: Classify the online banking query into its corresponding intents.
Query: Can I start an account for my kids?
What's the youngest I can be to open an account?
How long is the wait for a money transfer to show up?
Why am I missing my refund
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
Why isn't my purchase exchange rate correct?
How do I find out how or where this transaction on my account came from?
Which ATM's can I use to make a withdrawal?
I got less than what i asked for in the ATM, why?
How come when I tried to pay contactless at the bus it didnt work?
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
My card payment has been declined, why?
It's been some time since refilled the top-up.
What do i do if the exchange rate was wrong for the item i bought overseas?
How do I link a new card in the app?
What are the countries you have offices in?
No transactions are being accepted, what's wrong with my card?
Am I limited to what ATM I can use my card?
I need to withdraw money. Where can I do that?
Why was there an extra charge when I transferred money?
What was the extra charge for withdrawing money?
I want to top up by cheque
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.
The ATM didn't give me what I asked for but my balance says it did
Delete my account please. Now!
The contactless payments are not working.