Instruct: Given an online banking query, find the corresponding intent.
Query: How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
What form of identification is accepted?
cash and check deposit has not gone thru
I would like to cancel a transfer
I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?
Google Pay Top up isn't working
Can I make transfers before my identity verification?
I see a $1 charge in a transaction.
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
It looks like a payment I've made hasn't made it through yet.
I have an unknown debit charge in my statement, why?
What is the fee for topping up a US card?
Why did my transfer not work, it says it was declined?
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
How long does it take for my physical card to be delivered.
I can't see the transfer that I put in.
What is this card payment, I do not recognize it.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening .
I would like to change my adress
Can I use an auto top-up option?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
What is this €1 charge?
Google pay top up not working.
I tried withdrawing but my cash is not showing up?
What documents do you need to verify my identity?