Instruct: Classify the given online banking query into its corresponding intents.
Query: Help me.  My phone has been lost or stolen!
What do I do if my phone was stolen?
Why was there a fee on my cash withdrawal?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
I do not have my pin yet
Do top-ups have a limit?
Do I need to do something to get a new card once it expires?
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money
How long do transfers take to show up in my account?
I received the wrong amount of cash from the ATM. Can you help?
how much does a card cost and why do you charge me
How do I find the top-up verification code?
The service here is horrible, I want to delete my account.
Money was transferred to me and I am unable to see it
Just received my replacement card, what steps do i need to take to activate it?
When will my transfer post to my account?
I'm checking the app and I see a payment that's not mine.
Using international ATMs messes up the exchange rate.
I would like a physical card
My card payment says pending and it hasn't changed
Using your app, would I be able to exchange between USD and GBP?
How can I receive money?
I'm supposed to have a refund but it isn't there
There is a payment on my card that I do not recognize.