Instruct: Classify the given online banking query into its corresponding intent.
Query: I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
when should I receive my refund
How do i transfer something faster than normal?
Google play top up help?
My payment didn't work and the money is in back in my account.
What is the function of the disposable cards?
What should I do if my passcode won't work?
Is there a fee for a cash withdrawal?
how do I speed up identity verification?
Is there anywhere I can't use my card?
I had an unexpected fee
i didnt do this charge
How many disposable cards am I allowed to have?
My top-up is not working. Why is that?
My friend says he hasn't received my transaction
My top up was denied
Is there a maximum for top-ups?
I live in America, but I would like a card.
Balance hasn't been updated following a bank transfer
Money was taken out without my consent,
I have heard about these disposable virtual cards but don't understand how they work.
Can I cash deposit to top up my account
Why do transfers get declined?
Can anyone else top-up for me?
Why did I get charged for a transfer?
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??