Instruct: Classify the online banking query into its corresponding intents.
Query: How long will it take for my payment to go through?
I have a payment which has not been approved.
Isn't my top-up supposed to mean its complete?
I get a "decline" message when doing a transfer
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
i need to trace a deposit
What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
Will you charge me more if I use a European bank card for a top up?
Which part of the app do I order virtual cards from?
is there a way to do top up with apple pay
what is the exchange rate when i get cash
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
Can you tell me what this fee is on my statement?
I need to cancel a transfer
Is there an automatic top up feature?
Explain pending transactions.
Are there any discounts for frequent currency exchanges?
Why isn't my disposable virtual card working?
What are the steps of verifying an identity?
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?
A withdrawal is showing that I don't recognize
how many transactions can go on a disposable card?
Is there a reason my top-up has not gone through?
Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account