Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I switch to a different currency?
Will it be possible to change from USD to GBP with this App?
How can I fill up my gas tank using a check?
Where is my virtual card?
How does the exchange rate work on this app?
Can I use my account before the identity verification is complete?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
Can you tell my why my funds transfer did not work properly?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
i transfered and yet it is still pending
I think I was charged by mistake on my debit statement.
My transfer still says pending
Are extra charges added for sending out additional cards?
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
Can the card be mailed to Europe?
How long do I have to wait for the transfer to be finalized?
The app is showing mt withdrawals that aren't  mine.
Is a physical charge extra
Do you have a list of businesses that accept this card?
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
How do I get a spare card?
My app is showing a cash balance that I did not receive.
Help! I need to cancel a transaction.
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.