Instruct: Classify the given online banking query into its corresponding intent.
Query: I get a "decline" message when doing a transfer
I tried to buy something and it was declined and my transfers keep getting declined, Why?
Does your app allow currency exchange from USD to GBP?
Can I get a disposable virtual card?
Will I be charged to top off my account?
I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?
I need to do a card activation.
How will I receive my PIN?
Please delete my account and personal information.
I need my virtual card
There are charges on my card that I haven't purchased.
Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.
How do I activate a card?
Please explain why my top-up hasn't been processed yet?
I would like to change currency
How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.
What do I do if I think someone has used my card?
I live in the UK. Can I get a card?
Where do you export the cards to?
I'm interested in learning more about product refunds.
how much do you charge to top up US cards?
How do a reverse a duplicated charge?
I deposited a check, but haven't received the funds for it.
Am I able to have a card sent to China?
I'm not sure why my card didn't work
I checked on google and the exchange rate you are using is really bad. Can you update it?