Instruct: Classify the online banking query into its corresponding intent.
Query: How do I verify my ID?
What documents do I need to validate my identity?
what is the fee for a transfer into my account
How do I check security settings on my card?
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.
why was a transfer declined
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
What's the process for terminating an account?
What do I do if the ATM took my card?
The cash I asked for still hasn't been received
My morning transaction needs to be canceled.
where is the code for verifying the top up card?
I am from X but am traveling to Y - how do I get currency for Y?
Why do you guys need to verify my identity?
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.
Can I edit my details?
What is the maximum number of transactions that I can put on a disposable card?
How much is the exchange fee?
I didn't get my card back from the ATM.
I can't enter my passcode.
I tried to withdraw cash and got declined, why is that?
My card is about to expire.  How do I get a new card?
How old do I need to be?
I think there has been a mistake with my transfer
I have a payment in my statement that is off