Instruct: Classify the given online banking query into its corresponding intent.
Query: I haven't received my transfer funds yet, where are they?
The transfer was accepted but now it's stuck on pending. When will it go through?
Would you give me a mastercard and visa?
why wont my american express work to add money
Explain how to verify my identity?
Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
I was denied cash at an ATM
My card activation attempt failed.
Help! I'm missing money, I deposited a cheque but its not showing on my balance.
I was not able to receive the correct amount of cash.
Do I pay extra for exchange?
When I was abroad the exchange rate for me was wrong.
In the US, how long is the wait for a transfer?
How much do I have to pay to accept an international transfer?
I transfered my balance a while back.  Why doesn't my account reflect this?
Are there any charges for using a bank card to top up
What do I need for the identity check?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
What countries are you available in?
Why is there a $1 charge on my statement?
I hate this ATM, it charged me an extra fee, Why did it charge?
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
How do I get a PIN?
I have a card payment that I don't recognize. What should I do?
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!