Instruct: Classify the given online banking query into its corresponding intents.
Query: I would like a disposable virtual card, could I get one?
Please explain how I use the disposable cards?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
Can I get a Visa or Mastercard?
My transfer is pending too long.
Will I be charged for a top off transfer?
I have lost my phone or it has been stolen.
Can you explain the various transaction times shown on my statement?
why wouldnt the atm give me money
I need to withdraw money. Where can I do that?
I'd like to know where my funds come from.
What do I do to verify a top-up?
I bought something in another currency, but the exchange rate was incorrect.
Why wasn't my payment accepted by the app
Why haven't I gotten my payment yet?
My balance is not right. It has not been updated for the cash or cheque deposit.
How would my friend be able to send me money?
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
Why can't I top up by cheque?
I have a new card. How do I activate it?
Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?
How much can I top up on my card?
Are there any charges for receiving money?
Can Google Pay be used for top up, please help?
How much would I be charged for a transfer?