Instruct: Given an online banking query, find the corresponding intents.
Query: Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?
Yesterday my phone was stolen from me :( What do i need to do about it?
I don't know where my phone is.
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
What do I do when I get close to the expiration date of my card?
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.
I sent some money and the account hasn't recived the transfer I made.
Can you help me activate my card
I keep being asked to verify my identity. Is this normal?
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
Waiting for the cash I deposited this morning still
I must change my PIN as soon as possible.
I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
I'm having difficulty verifying my identity.
Can i top up by card?
My top up isnt working
Can friends transfer money to each other?
What's the top-up limit?
I would like to use top-up with my Apple Pay.
In the app, how can I make it show the new card that arrived?
I was charged several times for something
I need my card delivered as soon as possible.
How many incorrect attempts cause card to be blocked?