Instruct: Classify the given online banking query into its corresponding intent.
Query: I need my card topped up,
Can you tell me how to top up on my card?
Under what condition will my payment revert?
I need my refund as soon as possible. What else do I have to do?
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
I don't have the means to prove my identity.
I would like to top up via credit card, which credit cards do you support?
The money is still in my account even though I already paid -- I don't understand what happened.
How do I take a block off my card?
What exchange rates do you use?
I need to verify my funds.
When will my transfer process?
What currences are available for exchange?
Someone is making transactions on my account, I think they took my card information.
What's my limit for topping up?
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
Does it cost anything to transfer money for a top-up?
The transfer was accepted but now it's stuck on pending. When will it go through?
What is the process for unlocking the pin?
My top-up hasn't gone through, what happened?
My card was declined at a restaurant today and I don't know what the problem is.
My card shows a cash withdrawal I don't recognize.
What is the extra fee on my statement?
I'm interested in getting a card. How does one go about doing that?
A fee shouldn't apply to me if my card was stolen.
Why were there additional charges when I transferred funds?