Instruct: Classify the given online banking query into its corresponding intents.
Query: Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?
How long does it take for cash withdrawals to hit my account?
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
My withdrawals were going smooth until I got declined today. What is going on?
I got charged twice for the same payment. Please removed the pending payment. Thank you.
For adding money, which currencies do you accept?
What are the disposable cards for?
I'm not able to verify my identity.
Why have I been charged an extra pound?
Why am I being charged for the same thing twice?
Can I use this app to change money?
Where can i find the virtual card?
Why is your exchange rate so bad?
Is there a possibility to open an account for my sons and daughters?
why is my top up failing
My refund isn't showing up
I'd like to know how transferring my money into my account works.
I just want to top-up, why do I need to verify anything?
I am not sure but someone else might be using my card
i am express delivering my card to the us, how long will that take
Why was I unable to finish this transfer?
I was made to pay a fee for making a transaction with card.
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
On a card payment, why is there a fee?
Why is this payment pending?
I forgot my PIN and now it is blocked.