Instruct: Classify the online banking query into its corresponding intents.
Query: When using my card I was charged a fee for doing so, why?
I have a fee showing from last time I used my card.
The balance hasn't changed yet after depositing a cheque with some money.
Why is the identity check involved?
I was charged multiple times for one purchase
why is there a service fee on my statement?
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it
I received a transfer in GBP how do I change it to a different currency?
I need a single use card for shopping online
How can I information on my limit for top-ups?
How do I get a new expiration date?
When can I expect a transfer from Europe to go through?
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
why has a transaction to a friend been delayed?
Could I open an account for children?
Where can i exchange between GBP and USD
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
I do not know where the transaction is.
When will my transfer move out of pending stage?
How can I fix my contactless?
What types of foreign money can be used with this service.?
I tried my PIN too many times and now my card won't work!
Will it cost me to get a second card?
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.
Why hasn't my transfer gone through
Can you tell me whats going on with my card it seems to be not working?