Instruct: Given an online banking query, find the corresponding intents.
Query: My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?
Why is my card payment still pending? It should have gone through already.
I am wanting to refill my card, is there a charge?
Why is verification for my identity needed?
What do I do to lock my phone after losing it so my account isn't accessed
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.
What should I do?  My card has been stolen!
I need to delete my account, please.
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
Tell me your opinion on the exchange rate.
Which flat currencies do you support for holding and exchange?
There was a direct debit I don't recognize.
My card payment is being declined and I've tried several times.
I am inquiring about your auto top up feature.
I have an outgoing transfer
I am trying  to  transfer and  it has been  stopped why is  that
Can you please explain to me why there is an extra €1 fee in my statement?
What happens if the ATM gives me the wrong amount of money?
Why is it important to verify my identity?
How do I input a new address?
What do I do to link my new card?
Would I be able to refund an item?
Do you know when the withdrawal will show?
I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!
Why is there a fee for using my card?
I want to top up my account. What payment methods are supported?