Instruct: Given an online banking query, find the corresponding intent.
Query: Can you tell me how to change my PIN?
Can I change my PIN online?
I lost my card and need a new one, will it cost me?
How do I return something for a full refund?
Why was I charged extra when transferring?
what are your exchange rates at?
Why is there a fee associated with card use?
I want to exchange USD and GBP with the app
Please explain the extra fee when I paid with the card.
I'm still waiting for my card.
Can I have another card in addition to my first one?
Can I get information on topping up?
Why was a fee changed for my transfer?
I am still waiting for verification.  Can I use my account before I am verified?
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
I have a canceled top-up and wanted to know about it.
It says "pending payment?" Why is it saying this?
My card isn't letting me purchase something and I wanted to know why.
Do you accept cheques for top ups?
I didn't cancel my top-up.
For some reason I am unable to preform a transfer to a beneficiary.
Why am I charged a fee for withdrawing cash?
Why did you charge me extra when I withdrew cash?
Will this app allow me to exchange currencies?
My cheque deposit didn't seem to work.
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?