Instruct: Given an online banking query, find the corresponding intents.
Query: What is my password?
My passcode won't work.
I found my card that I thought I had lost, I need to reactive it, please help.
I'm still awaiting for the completion of the transaction.
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
How do I verify my identity online
I didn't know I was going to get charged to use my card.
Please help me with my card.  It won't activate.
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
I want to get a Visa and Mastercard, is it possible to get both from you?
Make me understand why I am charged an extra fee when I use the ATM.
Who do I talk to about the ATM swallowing my card?
What are the steps for  making a transfer for topping up?
Why was I charged for a cash withdrawal at the ATM?
I did not ask for the amount of cash that I received.
What is the exchange looking like?
I'd like to have it delivered on Saturday.  Is that possible?
Are there restrictions on new cards in China?
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
If my card was lost or stolen can I re-link it?
What do I do with my "decline" message on a transfer?
how can i get it to add money automatically while travelling
I don't recognize this payment on my app, I am sure I didn't spend any money there.
I tried topping up my account but it failed, can you help me?
Please give me a Mastercard instead.
The exchange rate was not correct for the item I bought.