Instruct: Classify the given online banking query into its corresponding intent.
Query: I think someone may be using my card.
Should I order a new card before I freeze my original one?
I attempted to get money in cash but it was refused!
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
Why did my transfer fail?  What can I do?
The app is saying I made a withdrawl but I didn't.
can i see money source?
There is a direct debit that I didn't set up, what should I do?
What can I and can't do with the disposable cards?
Contactless payments need to be enabled for my card.
When I made a cash transfer abroad the wrong exchange rate was applied
What are the steps to reset my passcode?
How do you come up with your exchange rate
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
The app is showing mt withdrawals that aren't  mine.
What are the disposable cards for?
What does it mean to have a pending cash withdrawal?
What sort of restrictions are there for the disposable cards?
can i use my app to get a virtual card
I have a pending money transfer
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
Why is my cash withdrawal pending?
Can I use my account now, even though my identity verification has not gone through yet?
Why is a transfer to a beneficiary not possible?
While abroad I got cash, and a wrong exchange rate was applied.
While doing a transfer, it says declined.