Instruct: Given an online banking query, find the corresponding intent.
Query: what is the exchange rate when i get cash
what is the correct exchange rate for getting cash
Can I receive payment in another currency?
Why am I being charged to transfer funds?
What fiat money can I used in the exchange and holding?
I checked my statement and am being charged one pound. Where did this charge come from?
I didn't get a PIN yet. What gives?
What are my options for topping up, automatic and/or manual?
How often can I top up my account?
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Help me to set up contactless payments.
I only received $20, but I requested $100.
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
I was overcharged one extra pound!
I did a transfer but the balance is the same.
I didn't make the direct debit payment on my account.
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
Should I order a new card before I freeze my original one?
Who can request disposable cards?
Why couldn't I make a withdrawal from the ATM?
What source do my fund come from?
Where can I deposit cash to top up?
If my phone was stolen, do I need to do anything?
What does a transfer cost?
top up by my card is that possible?
Which establishments will accept my card?