Instruct: Classify the online banking query into its corresponding intent.
Query: Is there a charge for exchanging foreign currency?
What exactly is the exchange fee?
What fiat currencies do you support?
if im not using my account should i close it or just let it sit
Which currencies do you handle?
Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?
wheres my pin
Why was I not allowed to do a transfer to a beneficiary?
I didn't get a PIN yet. What gives?
I have used all of my PIN tries. What should I do now?
how much to get my card in 2 days?
what is this extra charge with my purchase?
Can I use it outside of Europe?
Can I get more cards just incase?
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
How can my new card be renewed?
I attemped a transfer and it didn't go through.
Why can't I make a transfer?
How often can I top up?
When will my deposit from this morning show up?
I think there was an error in your exchange rate.
I can't get my virtual card to work.
Where is the PIN for my card located?
How can I obtain a disposable virtual card?
I am seeing unathorized transactions in the app, on my account.