Instruct: Classify the given online banking query into its corresponding intents.
Query: I did a money transaction and the recipient doesn't see it
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
How come a fee was charged when I tranferred money
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
How can I fix my bank transfer to show up on my bank account?
Which countries are you in?
What if my top up didn't work?
Whats types of currency can I exchange?
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
How do I get a new expiration date?
What do you use to figure out the exchange rate for the card?
What are the sources for the funds in my account?
Is there a reason my new card hasn't arrived?
What do I do with my "decline" message on a transfer?
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
Can my account be topped-up by friends of mine.
Why are my transfers getting declined?
How do I complete the ID check?
Your exchange rates come from where?
I'd like to use my American Express to place money into my account.
Will I be charged for adding money by transfer?