Instruct: Given an online banking query, find the corresponding intents.
Query: Tell me why my topup wouldn't go through?
I am having problems with a top-up.
What steps do I need to take for the identity checking process?
Send me my card now! ASAP
Do top-up limits exist?
I got a new address and need to change my information.
After I make a payment, how long will it be before it transitions from "pending" to complete?
I tried using my card at multiple vendors and now it's not working.
Is there a top-up limit that I have to stay under during a given period of time?
In which countries can I get a card?
What can I and can't do with the disposable cards?
Can I withdraw money from another bank and transfer it into my empty account?
I can't get my card out of the ATM
How come the ATM won't give me my money?
I'm not able to verify my identity.
I moved and would like to change my address.
where can I change my address?
Can I use a different bank ATM than my own?
Why has my deposit in the ATM not cleared yet?
I was told I would be getting a refund but I have yet to see it
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
My payment has been cancelled
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
I don't know my password
after i got married i need to change my name
How do I re-order a damaged card?