Instruct: Classify the online banking query into its corresponding intents.
Query: Why did my payment get declined?
I have transfered to my account before but it is being declined now?
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
I have a disposable card but it does not work?
I can't figure out how to change GBP to AUD, what do I do?
I would like to get some extra cards?
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
What's the tracking on the card you sent?
Are you sure this is the interbank exchange rate? This rate is really bad.
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
$20 came out instead of $100
Can I add funds directly from my Apple Watch?
I need more than one disposable card
how long should i wait ti activate my card
why was i chargged
I usually don't get charged for transfers, why was I this month?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
What is your opinion on the exchange rate?
My card arrived but I don't know how to get my PIN.
What are the guidelines for the disposable cards?
Can I change my PIN online?
I would like to cancel my previous transaction
I need to stop a transaction that I made.
You applied the wrong exchange rate while I was traveling outside the country.
I was given the wrong exchange rate when getting cash
What's the phone number to freeze a card?