Instruct: Classify the given online banking query into its corresponding intent.
Query: Top up my card please, which y'all support?
Do you have a list of cards and currencies you support?
I am having a problem proving who I am
Can I have a refund for one of your products?
What does pending mean on a cash withdrawal?
can i transfer money i the app
This transaction needs both a Visa and a Mastercard.
It won't let me prove my identity.
I'm locked out of my account as I can't remember my code, what do I do now?
I can't seem to figure out why my transfers are getting declined.
What does it mean if my payment is pending?
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
Why couldn't I transfer funds to my beneficiary?
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
I need to add money to my account. Can I do so via bank transfer?
I was only given $20 after trying to withdraw $100
My account says I have money but I withdrew it in cash.
What documentation do you accept for the identity check?
I want to transfer money with my credit card.
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
What has to be done to verify my identity?
Why has my money been returned back to my card.
My card never arrived.
How do I close my account, since I'm dissatisfied?
At what places accept my card?
Why is verification for my identity needed?