Instruct: Classify the given online banking query into its corresponding intent.
Query: Why is there a charge when I took out money?
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!
how to get virtual card
I was double charged at a restaurant can you take the second charge off?
why is top up pending
What are the restrictions on the virtual cards?
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
Was there a way for me to get tracking for that?
I think I have an extra transfer charge.
What kind of costs are involved for exchanging currency?
Is my account accessible even though my verification of my identity has not passed yet?
Is it possible for a friend to personally send me a payment?
Where did the  €1 fee in my statement come from
How do I get Top Up to work in Apple Pay?
There is a payment in the app I did not make
How can I fix my contactless?
I'm still waiting for my card.
No transactions are being accepted, what's wrong with my card?
I noticed that there's a payment on my card that's pending.
What is the max I can top up?
Why is checking my identity important?
Why can I not choose the card i want?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
Extra charge during transfer
I withdrew cash abroad and the exchange rate applied is wrong.