Instruct: Classify the online banking query into its corresponding intents.
Query: If my card becomes expired what can I do?
My card is about to expire.  How do I order another?
Why is the identity check involved?
Was I charged extra for using my card?
How did the extra charge on my card come in effect?
I have a question about fee for cash withdraw.
Can you give me the restrictions of the disposable cards?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
I want to get a Visa and Mastercard, is it possible to get both from you?
An extra fee of €1 was in my statement
Do I have to pay for a physical card?
What happened to the transfer I did?
I have an unknown charge.
I tried to pay with my card and it didn't work
When I was abroad the exchange rate for me was wrong.
The amount of cash I received did not match the amount I requested
I was only given $20 after trying to withdraw $100
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
What cash machines will let me change my PIN?
I have not used my card all day, however, there is an unusual payment showing in my app.  I would like to have that amount reimbursed.
My contactless is non-functional.
I did not charge my account for that transaction.  That's an error.
I live in the UK. Can I get a card?
Cancel my transfer, please.
What do I do if there is a direct debit on my account that shouldn't be there?
My PIN number was incorrect, and I can't access it.