Instruct: Classify the given online banking query into its corresponding intents.
Query: When I was transferring money I was charged extra why?
Why was a fee charged to me for transferring money?
how to get a new card in china
what is the price of a transfer?
Why doesn't my card work for any transactions?
I transferred money and it didn't get there.
Who can I speak with regarding a lost card?
I'm noticing a payment/purchase at a company that I don't recognise.
I would like a physical card
Why doesn't the person I sent money to see that transfer yet?
Do yo charge a fee for exchanging foreign currencies?
How do I change my currency to another?
Why is my beneficiary being denies?
How long does it take for a purchase to go from pending to authorised?
Can I open an account for my children?
Payment did not process
Why can't I make multiple payments with my virtual card?
Is there something wrong with the ATM? It would not let me pull cash out of my account.
Why would the app deny my top-up?
When will my top up process?
Are there any charges for top ups?
Can you tell me how to tell where my funds come from?
What steps do I need to take for the identity checking process?
Someone used my card without my permission.
My refund is not here yet
Is the card welcomed by everybody?