Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I avoid a fee to use an ATM?
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
My automatic top-up was unsuccessful
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
Are there any restrictions to where I can use my card?
Is it possible to track the card you sent me?
Can I get a card? I live in the US.
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
How to unblock my PIN?
I got a cheque that I want to top up with?
Why did you charge me extra?
What is taking so long with my refund?
I made a purchase this morning, and it is showing as pending.
Why would a card payment be declined?
Is it possible for me to change my PIN number?
My card won't work right now.
Would I get a Visa or Mastercard?
I need to activate my card, how is that done?
I forgot my PIN and now it is blocked.
Do I need to verify the top-up?
I want to activate my new card.
What is the fee to top-up my account
I think that somebody is utilizing my card without my authorization!
Why has my top-up been reverted?
Why did my exchange rate change?
A wrong amount of cash we sent to me.