Instruct: Classify the online banking query into its corresponding intent.
Query: 2 weeks ago I ordered my new card.  It isn't here.  What should I do?
Is there a way to track my card?
I shouldn't be charged any fee for transferring .
What is the present state of the exchange rate?
Why was my cash withdrawal given the wrong exchange rate?
Why hasn't the transaction I did to my friend arrived yet?
I was wondering if I could get a second card on this account? I would like my daughter to have one.
If my card was lost or stolen can I re-link it?
Close down my account.  I don't like your service.
Is there a reason why my virtual card won't work?
I can not find my phone or it has been stolen.
What are the fees for using transfer to top off my account?
I need to know if you will accept my credit card.
Why do I have a charge for an ATM withdrawal? I thought these were free?
I am missing a refund amount on my account.
If I want my son to have his own account is that possible?
Is my credit card supported for top-ups?
In regards to top-ups, can I do them via Google Pay?
how to i go about getting my virtual card
When will the money from a transfer be made available on my account?
I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?
Why isn't my Google Pay top up working for me? Did I do something wrong?
What reasons would a topup fail?
Is there a Mastercard ATM nearby?
Can I use my card in another institutions ATM?
help, lost my card