Instruct: Classify the given online banking query into its corresponding intent.
Query: Where did the  €1 fee in my statement come from
why is there a service fee on my statement?
How can get a Visa card?
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
Why am I getting declines when trying to make a purchase online?
Am I able to track a card that has already been sent?
How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...
Is there any way to know how the transaction got on my account?
Close down my account.  I don't like your service.
Can I put my found card back into the app on my phone?
Can this app be used to exchange currencies?
Why do you need to know so much about me for my account?
Using your app, would I be able to exchange between USD and GBP?
I did a transfer but its still pending
Why hasn't my transaction been completed?
The app passcode has completely slipped my mind.
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
One of my card payments, I don't recognise the name of the merchant.
What's the top-up limit?
Where do I order additional cards?
Can I get a card? I live in the US.
I'm not able to activate my card how do I fix this problem?
I have a duplicate payment on my card.
Can I have it delivered on a specific date?
How's the exchange rate?
Yesterday I topped up my card. Why didn't it complete as it still pending?