Instruct: Classify the given online banking query into its corresponding intents.
Query: I think the exchange rate for my for my cash withdrawal is wrong
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
do I need to verify my identity before I can use my card?
My card expires very soon.  What is the cost and delivery time to get a new one?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
Why does a top- up need to be verify?
Why did the top-up fail?
What do you charge to top up US cards?
What can i pay with out  fees
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.
Does the PIN come under separate cover?
I need to know where I can withdraw money.
the balance has not changed, but I have deposited some money
I don't see me 'top up' in my wallet
I payed with the card and there was an extra fee?
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
I am from X but am traveling to Y - how do I get currency for Y?
I can't find how to top up my account with a check.  Where is that?
Where can I find the exchange rate for my transfer?
It kept my cash
How long does it take for cash withdrawals to hit my account?
Transfer isn't working?
Can I cancel a transaction?
do you accept from usa credit card?
I would like to know what your exchange rates are.
I sent money about 5 days ago and the recipient has not received the money yet.