Instruct: Given an online banking query, find the corresponding intent.
Query: What is the charge for exchanging currency?
Do I have to pay more for exchanges?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
The ATM won't let me take out cash
My transfer's stuck on pending.
My card payment has the wrong exchange rate
What do I do if I can't access my passcode?
My PIN can't access my card, can you help?.
Who do I talk to about the ATM swallowing my card?
Can I use a different bank ATM than my own?
There is a cash withdrawal on my statement that I don't recognize
Where do I go to terminate my account?
My beneficiary is unable to transact
Where do I scan my card?
I think a payment I made with a card was cancelled.
What documents do I need for the identity check?
I transferred money and it didn't get there.
I was not able to use the ATM to get cash
How many cards can I have?
Please help me unblock my pin which I put the wrong one too many times.
How long will my top-up stay pending?
I found the card I thought I lost this morning. Can I reactivate this card?
why do you charge for transfers?
Can I top up my card with other cards?
Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.
Why is the payment on my card still pending?