Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you send me a Mastercard, instead of a Visa?
I prefer mastercard.
I live in the UK. Can I get a card?
Do you charge extra for duplicate cards?
Why can't I see my funds after I topped up?
What are the restrictions on the virtual cards?
I did a transaction to a wrong account!
The transfer to my account was not allowed.
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.
I had to pay one pound more than the set price!
I was double-charged for a transaction
I need to deposit my virtual card, how do i do that.
How do you figure out the exchange rate? Can you explain why I got less money than expected?
I cant prove who I am
what are the exchange rates for getting cash
Is there a fee for topping up by charge card?
How do I access the virtual card?
Why would my card payment get reverted?
I don't have my passcode to access the app.
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?
There are two of the same charges on my account.
HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
What is the reason for the extra fee on my statement?
How would I top up with a cheque?
Is my new bank card on the way and is there a way to track it?
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?