Instruct: Classify the given online banking query into its corresponding intents.
Query: When will my refund come through
I can not find my refund.
When will my card come? I need it as soon as possible!
In regards to my card payment, the exchange rate is incorrect.
I didn't withdraw the amount of cash that is showing up in the app.
Whats the transfer process
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
My top-up is taking a while to process!
I tried withdrawing money in another country and the exchange rate was wrong.
how long does a US transfer take
How can I get a Visa and Mastercard?
I made a cash deposit going to my account but it is not there
There's a €1 fee on my statement, why?
There is an unauthorized payment in my statement.
I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
Tell me about verifying top-up
There's a duplicate charge on my account?
Why does my transfer still say it is pending?
Can I top up for free using a European card?
I needed $100 but all it gave me was $20.
How can I reset my darned PIN number?
Can I get a card? I live in the US.
What fees are charged for a physical card?
I received the wrong amount of cash.