Instruct: Classify the given online banking query into its corresponding intents.
Query: I need to cancel a transfer
I want to cancel a transfer I just made.
I was charged an extra pound.
I have a top up card. Where is the verification code?
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
I want to top up by card
Why is my transfer taking so long to complete?
I will not be able to verify my identity.
Can I pick between Visa and Mastercard?
There is an extra $1 charge on my statement, why is that?
Am I permitted to have a spare card?
Where can the pin be located?
Is it possible to get another card?
The company is no good, please terminate my account.
How can you transfer my salary to my correct currency?
What's the deal with verifying the top-up?
I was charged a fee when I transferred my funds, why?
My top up is pending still
I received an extra charge for using the card. Why?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
I would like to cancel a purchase.
Help.  My card is broken.
I prefer to get a Mastercard.
If I get a transfer from Europe, how long until it is in my account?
I have a payment I didnt make on my account
I'm expecting to see a cash withdrawal but I'm still waiting.