Instruct: Classify the online banking query into its corresponding intents.
Query: I transferred money but the balance did not update.
My account isn't showing a transfer I made.
I was charged twice for the same purchase!
How much does it cost for a physical card?
What is the longest a US transfer should take to appear in my account?
Why have I been charged a fee for transferring money?
My card arrived but I don't know how to get my PIN.
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
I was unable to transfer money to a beneficiary.
I have a cash withdrawal that says it's pending, why?
Where do my available funds come from?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
Which countries are you available in?
Will I be charged an extra fee if I need to exchange currency?
Is American Express accepted?
There is a payment on my card that I do not recognize.
When will my transfer move out of pending stage?
How old do kids have to be to open an account?
Why am I not able to withdraw cash from this ATM?
My payment didn't work and the money is in back in my account.
Is exchanging currencies one of your app services?
My card wont work at an ATM
I made a purchase and was charged at the wrong foreign exchange rate.
What do I do about my expired card?
Hi there, I came across a problem with my top up and my money is missing, was there a system error?
If i want to change my pin number can I directly from an ATM?