Instruct: Classify the given online banking query into its corresponding intent.
Query: Seems like my card payment has been cancelled
The app reverted the payment I made.
How long does a transfer from the US take?
Can somebody else top up my account?
Would I be able to refund an item?
Can I wait for you to send me a new card when mine's about to expire?
I need to find the card I received in the app.
I want to cancel my account.
The money disappeared when I tried to use my card to top up.
Please tell me why I would have to pay a fee for a recent payment. Thanks.
There is a payment that I made that hasn't gone through yet.
I am not recognizing a debit payment from my account.
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
Why do transfers get declined?
What's the limit on total number of cards I can have?
How long do deposits take to appear? I've been waiting for more than a week and need the money!
Why do you guys need to verify my identity?
Where do I have access to a virtual card?
I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
Can I exchange currencies with the app?
How do I go forth on transferring a sum of money from one account to another?
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
What is needed for the identity verification?
I want to stop my account