Instruct: Given an online banking query, find the corresponding intents.
Query: I'm not sure how to complete the identity checks process.
How do I verify my ID?
If I want to topup by card, how do I do it?
My Google pay top up isn't working. Help.
There is a  €1 fee on my account I didn't authorize
I would like to link my card to my account.
Can I get a Visa card?
Is it possible to change my address?
Why was I charged for a cash withdrawal at the ATM?
I think someone stole my card because I can't find it.
The exchange rate is incorrect for my cash withdrawal transaction.
How long does it take to make an urgent transfer from China?
Why is this payment on my app
I was charged a fee when I transferred my funds, why?
how do I find the code to verify the top up card?
I'm sure I have enough money so why didn't the store accept my card?
I exchanged cash when traveling and the rate was incorrect.
Will I have to pay extra to exchange money?
Please help me.  My disposable virtual card won't work right.
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
I tried withdrawing money in another country and the exchange rate was wrong.
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
Why did you decline my transfer?
How do I use the app to exchange currencies?
I wanted to withdraw $100 from the ATM but I only got $20
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...