Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the estimated time on an urgent transfer from China?
How long does it take to get money from Europe?
The atm didn't give me all my cash
Can other people top up my account?
What do I do if i accidentally broke my card?
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
I tried to make a payment with my card and it was declined. Why is it pending?
I just got my new card, how do I activate it?
I feel as though I have been over charged for the exchange rate on my payment on last Saturday.
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
My account says a withdrawal is pending - why can't I take cash out of the ATM?
where can i located the auto top up function?
Can I have my card activated?
Remove my account immediately.
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
I returned something to a  store but can't see my refund.
What do I need to do in order to use my card I just got?
Can I re-link a lost card with the app?
What do I need to do to get my new card which I have requested 2 weeks ago?
What is the refund policy?
I did a money transaction and dont have a receipt
Can I get my money back on an item?
May I transfer a cheque into my account?
My purchases from this morning are showing up as payment pending. Can you tell me why?
Where do I have access to a virtual card?