Instruct: Classify the given online banking query into its corresponding intents.
Query: I have a fee showing from last time I used my card.
When do you charge fees on accounts? I just saw a charge on my statement.
I'm wondering how long it takes for my money to get to me after a bank transfer.
Why did the cash deposit not show up in my account?
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
I would prefer a Mastercard.
I believe there is a mistake because a payment I didn't make shows in my app.
I just got my card.  It's not linked yet--how do I do that?
Is my transfer pending?
What is the procedure for topping up with a cheque?
I just got my card and cannot get it to work.
Is it possible to track the card you sent me?
In my statement, there was an extra €1 fee
i asked for 100 only got 80
Why did my transfer not work, it says it was declined?
Do the disposable cards have any restrictions?
I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?
Is my card actually working? It's the first time I tried using it
A WD was just made on my account, but it was not me and I still have my card.  What to do?
why isnt my cash withdrawal showing
Why are there multiple transactions showing for one purchase?
Why isn't my balance updating?  I did a bank transfer and it isn't current.
Are there any extras for exchanging currency?
Can you please refund my item?
I might have been charged on my debit statement by fraud.
I need to change my address