Instruct: Classify the online banking query into its corresponding intents.
Query: Can you see my new balance yet?
My balance doesn't include my latest transfer
Am I charged if I make a top-up?
How can I find a way to transfer money without it being rejected?
What is the length of a transaction completion?
I withdrew cash abroad and the exchange rate applied is wrong.
What is the limit on Auto top?
Are there any express fees if i want my new card faster?
Help me!  I don't know what my password is.
I have lost my phone or it has been stolen.
Is there a problem with the top up system? My transaction hasn't gone through properly
I need to exchange foreign currency will i be charged?
WHAT IS THE MAIN REASON OF THIS PROBLEM
I need to urgently transfer something from China. How long will it approximately take?
Do you charge a fee for adding money in USD?
What do I have to do to get the virtual card to work?
What do I do if I forgot my PIN?
Can you send me the actual card?
I'm still awaiting for the completion of the transaction.
What is the maximum for top-ups?
Is it free to exchange currency?
I had a problem with my card payment, can you help?
How do I start an exchange between GBP and AUD?
tell me why I was charged more with my card?
I'm hoping you can answer my question about a pending transfer that I've had for a while now.  I know that all of the account details are correct, so why is it taking so long to go through?
I'm interested in learning more about disposable virtual cards.