Instruct: Given an online banking query, find the corresponding intents.
Query: On my app I can see that a direct debit payment that I didn't do, appears.
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
How come I can't put money in my top up account?
I need to change my phone number.
I can't use the app because I got mugged yesterday and they took everything. Please help.
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
Bank transfer to account did not show up, please help?
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
The exchange rate on my payment doesn't look right
Why was I not allowed to do a transfer to a beneficiary?
How do I link the new card?
I would like to retract my purchase.
What is delivery speed to the United States?
I want to reset my passcode, how can I do that?
I would like to know how to transfer money into my account.
Can I set up to my account to automatically top up?
I want to have an item refunded can I do that?
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.
What's the process for terminating an account?
Where do your cards get delivered to?
i am under 18 and i am trying to verify my id. why wont it work?
Will the card be a Mastercard or a Visa?
My balance was not updated after transferring money.
Can I have my card activated?
I bought some things in the morning but the payment shows as pending