Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I go about ordering a new bank card?
What do I do after my card expires?
How can I top up my card with another card?
My card payment has been declined
On my transfer there was a "decline" message
I deposited a cheque but I don't see the funds in my account.
I made a mistake this morning when I did a transfer. How do I reverse it?
Why isn't my beneficiary allowed?
I tried to top up and suddenly my money disappeared
Am I limited on the amount of disposable cards I can possess?
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Explain the extra ATM fees.
Will my other US credit card be accepted?
DO I have to be 18 to open an account?
My top up is giving me problems. What is wrong with it?
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
The activation process did not work, please help?
I can't log in
explain the interbank exchange rate
how do I speed up identity verification?
What needs to be provided for identity verification?
What is your refund policy for products I have purchased?
I only have one more US credit card, is it accepted?
If I top up by transfer, am I going to be charged?
Tell me how to change my details.