Instruct: Classify the given online banking query into its corresponding intent.
Query: Where should I withdraw money from?
What ATMs can I use this card at?
Do I have to manually top-up my account each time or will it do it on its own?
I did a money transfer to my account and it is not showing there.
I don't understand why I was charged extra for withdrawing money?
My identity verification is not working.
Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?
I got a message that my transfer was declined.
Why have I been charged twice?
The app does not know it is me.
Make me understand why I am charged an extra fee when I use the ATM.
It's been a couple days how much longer do I have to wait for my transfer?
Do you allow currency exchanges?
I don't have my card in 1 week.  Should I be worried?
Is there a way to track my card?
Tell me why my card payment has been declined.
Where is my credit card that was to be mailed?
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
how much do I have to pay for exchange of currency?
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
I found a transfer fee - is that correct?
Why hasn't my friend received the transaction?
I haven't received my pin
The currency exchange for my purchase in foreign currency is incorrect.
Why isn't my balance updating after depositing cheques and cash.
Do I get charged if I get money?