Instruct: Given an online banking query, find the corresponding intents.
Query: There is a card payment I'm not familiar with.
There is an odd payment in my statement
I paid with my card and got charged an extra fee, what's up with that?
I did a transfer but it is still pending.
The app has rejected my top up.
I need to stop a transaction that I made.
How do I add a new card?
Is there any way for you to find my card?
How is the exchange rate calculated?
Someone hacked into my cards account.
Could my daughter open an account?
Do I have a $1 extra fee on the statement?
Can I get a new pin number at any ATM using my card?
am i able to receive my salary this way?
What documentation is needed for the identity check?
There is a direct debit charge on my account that is not mine.
I was not able to receive the correct amount of cash.
Do you have to be 18 to make an account?
How can I lookup the source for my available money?
What do you require for identity verification?
What do I do if my top-up has not gone through?
Yesterday I had my phone stolen.  Please advise what I should do.
Is there something wrong with the ATM? It would not let me pull cash out of my account.
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I lost my card, what do I do now?
How are top-ups verified?