Instruct: Given an online banking query, find the corresponding intents.
Query: A fee came along with me paying with card
Why do I have to pay extra for using my card?
Can you please explain the topping up transfer process?
Why was my transfer request decline?
Why can't I use this beneficiary?
Why is there an extra €1 fee in my statement?
Why does a cash withdrawal show as pending?
Is my PIN sent separably?
Can you tell me about why the account I have was charged an extra 1$
I messed up a transfer and need to reverse it.

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
where can I see who sent me funds
Why is the exchange rate different than expected on my transaction?
Recipient has not received the money
Can you tell me why my transfer is failing and help resolve?
My account did not allow the transfer.
Please help me change my PIN.
I want my purchases cancelled.
How can I check for an unsupported merchant for my transfer request?
I deposited cash into my account and I'm having trouble seeing it on my account.
I am seeing unathorized transactions in the app, on my account.
HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
How long does it take for money to transfer?
How do I prove I am who I am?
Will I be charged for transfers?
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?