Instruct: Classify the online banking query into its corresponding intents.
Query: How can I go about resetting my passcode?
I need to reset my passcode, this one isn't working
Why does a payment show up twice?
Help me close my account.
There is a  €1 fee on my account I didn't authorize
I have lost my phone or it has been stolen.
In the App I see a payment that is not mine.
I found my card! Can I link it back into the app?
i disagree with a charge
How come my money hasn't shown up yet?
How do I change my name?
The item i bought exchanged rate was incorrect.
Can I top up using my apple watch?
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
How long does a transfer take to reach one's account.
A payment in my account was made by someone I don't know
Is there an additional charge to exchange currencies?
Are there cash machines where I can change my PIN?
After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?
Would I be able to use SWIFT transfers?
Please tell me how the exchange rate is determined. I was expecting more money for the transaction.
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
I would like to get an item refunded
Where can I find my fund information?
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
atm refused to give me money