Instruct: Classify the online banking query into its corresponding intents.
Query: Where can virtual cards be ordered?
Where can i find the virtual card?
Will it take more than 3 days for my transfer to reach my account?
My card keeps getting declined when I try to use it.  I would like to top-up, but it is not going though.
How can I stop someone from using my card after I lost it yesterday.
Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.
I can't get the virtual card to work
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
I don't recognize the direct debit payment on my account.
My payment didn't work and the money is in back in my account.
stop the transaction
What documentation do you accept for the identity check?
What currencies are approved to add money?
Are these cards available in europe?
If I exchange currencies on a frequent basis can I receive a discount?
I topped up and now my money is not there anymore! What happened to it?
Why won't you accept my payment? I keep trying with this card and it's not working.
how to exchange currencies
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
Why was my virtual card rejected?
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
I transferred money and it didn't get there.
Why can't I complete the transfer?
Can you tell me how to locate my PIN?
Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?