Instruct: Classify the given online banking query into its corresponding intent.
Query: 
Which cash machines will allow me to change my PIN?
Can you tell me what I need to do to have my pin changed?
I see a charge for a direct debit that was not me.
Why hasn't my cash been deposited yet?
Seems like my transfer was declined how come?
My account is  new  why can I  not top up
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I'm interested in what your exchange rates are based on.
Is the verification number on the top up card
has my card payment been reverted?
Will I get a Visa card or Mastercard?
It appears my transfer was declined.
When I was transferring money I was charged extra why?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.
What country's money can I hold currency in?
I just looked at my app and it seems I was charged extra, why is that?
How long will it be  before the person I sent money to is able to see it?
What are the currencies and cards that are supported with my account?
Why did withdrawing money cost me extra?
There is a payment on my card that I do not recognize.  I've never seen the name on the transaction before.
What is identity check?
My account says I have a pending transfer.
Is the PIN sent in another message?
I think that the exchange rate for the withdrawal of my cash is not right.
How long does it typically take for a pending ATM withdrawal to clear?