Instruct: Classify the given online banking query into its corresponding intent.
Query: Why do you need to verify my identity?
Why should I have to prove my identity?
Why is the ATM not allowing me to get cash?
The exchange rate was different when I got cash
I used my card and there was a fee
After inputting the wrong pin too many times, can you now help me unblock my pin?
I can't get the virtual card to work
My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.
I've been waiting a while for my card, is there a way to know when it will arrive?
Can I cancel a transaction?
I cannot see the card PIN anywhere?
Is there a  way to  get around fees
A false direct debit payment is showing in my app
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
My phone is missing or stolen.
What is this extra pound charge for?
What is the fee for accepting money from a foreign country?
my balance has not changed, despite depositing a cheque
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
I need to change my home address.
Where are the cards delivered to
How can I transfer some money into a foreign account?
Is there a way to modify my details?
Can I top up using my apple watch?
Why was I charged an additional fee when paying with card?
I have lost my phone, what steps can I take to prevent someone using my account?