Instruct: Classify the given online banking query into its corresponding intents.
Query: There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
I have a payment in my statement that is off
Where can I link a new card?
Why did my money disappear when I topped up??
Do I have a card PIN?
What is this extra fee on my statement.
There's an error with the rate that is charged.
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
Where can I located the auto-top up option?
I was wondering why my payment hasn't gone through yet, its been a while.
My card is missing.
What are the disposable cards for?
I thought I knew my password but I guess I was wrong, what can I do now?
Why hasn't my top-up gone through?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
why do you charge for transfers?
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
Why was the payment on my card declined?
Currently I can't get my card to work.
ATM only gave me $20 instead of $100
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.
What are the top up fees for using an European bank card?
How much do I need to pay for a transfer?
A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?
How do i verify my card?
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?