Instruct: Classify the online banking query into its corresponding intents.
Query: Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
Why hasn't my son received the transfer I sent to him earlier?
My top-up didn't work.
I'm not happy with service and would like to delete this account.
Why isn't my cash deposit showing up in my account? I deposited it this morning.
What are disposable virtual cards?
I need a disposable virtual card. Please tell me how to order one.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
my cash balance less than what I thought
Can I use American express with apple pay? Why does it make my top up not work?
Can you tell me about why the account I have was charged an extra 1$
Why won't you let me name X as a beneficiary?
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
My card isn't letting me purchase something and I wanted to know why.
I got a declining message during a transfer? please tell me why
I want this fee reversed from my account.
Can you tell me why I can't make any transactions?
Show me where to order my card.
I have a transaction showing up multiple times.
How long will it take to urgently transfer something to China?
I question today's exchange rate for rubles into pounds. I was hoping for a better return.
I am interested in cancelling a purchase
My top-up is taking a very long time to complete.
For the identity check, do I need any kind of documentation?
I want to transfer money into my account
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.