Instruct: Classify the online banking query into its corresponding intents.
Query: How can I find out why my transfer didn't go through?
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
I want to change my account details.
Where to check top ups pending?
Can I choose when my card is delivered?
Why would the app show a withdrawal that I did not make?
My top-up is taking a very long time to complete.
What is the current exchange rate?
Is there a limit to how much I can top up?
Why do you need verification for my identity?
I was made to pay an additional pound!
It says pending status for my payment. Why?
My money disappeared right when I tried to top up
I used my card to make a payment and wondered why the payment was reverted?
What is the age requirement?
I'm going to cancel a purchase.
What is the $1 transaction on my account?
My salary is in GBP, is this something I need to configure?
I was trying to top-up and my credit card was declined. Can you tell me why?
Why was my account assessed a fee?
can you tell me why my card was declined?
What is the top-up limit on my cards?
I need to get hold of a physical card?
when should I receive my refund
I have been overcharged. I just changed over Russian Ruble to UK pounds and it was too much. It seems something was wrong with my exchange.
My card payment failed.