Instruct: Classify the online banking query into its corresponding intent.
Query: Looks like my top-up has been cancelled
My credit card was declined for top-up. Can you see if there is enough funds in my account?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening .
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.
I topped-up my account, but I don't think it went through.
When the time is right will this automatically replenish my balance?
My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?
what are the locations i can withdraw money
A fee that shouldn't be there is there after using my card!
I got some cash in the ATM but its still pending
How do i secure a top-up card?
I want to top up with my Apple Watch.
Is there a way to view the history on where my funds came from?
Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?
I've been waiting since Friday, where is my money?
Are there limits to businesses that will accept this card?
I have a duplicate payment on my card.
Why can't I use my beneficiary?
Will there be a fee if I receive a SEPA transfer
I didn't get my card back from the ATM.
What do I do when a charge has been made that I did not make?
What factors determine your exchange rate?
On my app I can see that a direct debit payment that I didn't do, appears.
I was charged a fee for the transfer, but can you tell me why?
My contactless payments don't work.
I tried entering my pin several times incorrectly. Why isn't my pin working?