Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is there a payment I didn't do in my app?
A random charge got added to my card
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
Can I change my pin at ATMs?  If so, what ones?
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.
Do you have any top-up limits?
I did not receive the right amount of cash.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
I tried to make a transfer and it failed.
I am trying to find out how to exchange currency X with currency Y.
Could you send me and up date on the arrival of my card?
Show me where I can see the PIN?
Did a card payment that I made get cancelled?
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
My card payment says pending and it hasn't changed
how do i cancel my account
Suddenly, my card won't work.
I received my card, how do I get it to show in the app?
My money transfer has not yet occurred
I was wondering if I could get a second card on this account? I would like my daughter to have one.
Can I order a new card to China?
Help! I made a transfer in error and need to cancel it before it's complete!
When will my card be delivered?
How do I change to AUD from GBP?