Instruct: Classify the given online banking query into its corresponding intents.
Query: I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
My card was supposed to arrive, but hasn't?
How come I can't find my payment?
Please provide details on how to top up my account using transfer option
I have a payment I didnt make on my account
what is the fee for a transfer into my account
When will my card come? I need it as soon as possible!
I don't recognize this payment
I can get my identification verified.
I won't be pleased unless I get a Mastercard.
The recipient can not locate funds.
Is there a way I can have a mastercard?
What are the steps for the identity checks?

Where can I use my card?
Mastercard is my preferred company.
The refund doesn't show in my account
how can i exchange currencies
How do I receive more physical cards
Why has my top-up been returned to my account?
Verify my source of funds?
Why is there a charge for $1 on my account?
Can you show me where to link the new card?
My card doesn't seem to work.
What are these fees i am paying?
I withdrew cash and was charged