Instruct: Given an online banking query, find the corresponding intent.
Query: Why have I been charged a fee for cash withdrawal?
What is the fee for a cash withdrawal?
Do you know the reason why my card payment was declined?
Please send my card as quickly as possible.
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.
Where do you export the cards to?
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
I'm interested in holding and exchange for flat currencies, what do you support?
Why hasn't my ID been verified?
If I make a mistake can I cancel the transaction?
I see a direct debit charge that I did not approve
Can you help me transfer funds from another bank account to this account?
How come I didn't get a virtual card yet?
How do I go about verifying the top-up card?
What's the web address to unblock my pin?
I got less than what i asked for in the ATM, why?
I don't see the verification code for my card transfer.
What are the steps I need to take to cancel a transaction?
Why hasn't my refund appeared on my statement?
I have lost my phone, what steps can I take to prevent someone using my account?
Can I exchange currencies with the app?
When will my top-up happen?
I cannot withdraw money from the ATM
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Can you explain why my transfer was unsuccessful?
Why would a transfer to a beneficiary not go through?