Instruct: Classify the online banking query into its corresponding intents.
Query: I have an American Express that I'd like to add money to my account with.
If I top up by card, what options do I have re: currency and card type?
How long will it take to verify my account?
I am seeing in the App a some cash withdrawal that I did not do
Why isn't my refund on my statement?
What is needed for the identity verification?
A seller is stating that they haven't received money yet when the money has already deducted from my account.
What are ways to test why my card might not be working?
I would like to receive a refund for something I bought.
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
How do I get refills to my card when I'm traveling?
I got less than what i asked for in the ATM, why?
I sent money to a person and they haven't received the payment yet.
My card payment was cancelled it seems.
I bought something and want the money refunded can I get some help with that?
I put my check in the bank, but I haven't gotten my cash yet?
Do you provide currency exchange to Euros?
Do you know how I can verify that I did a top-up to my card?
My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?
I would like to get additional physical cards at this time
Can friends send me money?
How high is the exchange fee?
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?
I need to get visa and mastercard
I want to start using my card.
Currently my card is broken.