Instruct: Classify the given online banking query into its corresponding intents.
Query: Why are my transfers getting declined?  I havent had a problem in the past.
Why was one of my transfers declined?
Can you please tell me how long it takes for the transfer to be available.
I would like to use this cheque to top up.  Can you tell me how to do that?
My first choice would be Mastercard.
I exchange currencies a lot.  Can I get a discount?
I need a second card, can I have more than one?
I want to top up by transfering accounts, What do I do?
What is my identification used for?
What process should I use to transfer money into my account?
Why is the payment on my card still pending?
Can I top-up by cheque?
How come the money from the merchant appeared back into my account?
Should I complete my security verification before I can use my account?
I think you reverted my top up.
What can you tell me about the card PIN?
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
How long do deposits take to appear? I've been waiting for more than a week and need the money!
Where can I find the verification code for the card top-up?
Transaction showing up many times.
I got a €1 extra fee in my statement
Are there certain cards and currencies you support?
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
If I am not in the country and I need to change my PIN, how can this be done?
I bought something abroad and the exchange rate applied is wrong