Instruct: Classify the given online banking query into its corresponding intents.
Query: why is my top up failing
I just topped up, and the app denied it.
I was charged an extra dollar on my account and would like to know the reason.
Why hasn't my transfer gone through
If I exchange currency frequently, can I get a discounted rate?
Can I get a disposable card?  How many can I have?  How often can I use them?
HOW LONG THE CARD VALIDITY
What is the dollar that I have pending on my statement there?
The disposable cards - what are they for?
Top-up is loaded into the card and no update.
Tried using my ATM card earlier at one of your locations for the first time.  It didn't work.  What is going on?
I did not make a cash withdrawal that is on my statement
I'm wanting to get a Visa card today.
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
I would like to purchase another card.
How long does it take to activate my card?
the bank transfer was declined
Help!  The app says I took out cash but I didn't!
My payment was terminated
How can I fix this?  There is a double charge on my account.
Where can I use my card to pay?
What apps can I use to top up my account?
I see a direct debit payment on my app that I did not do
Why did you give me so little currency?
My card activation is failing.
Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.