Instruct: Classify the given online banking query into its corresponding intent.
Query: Will I be charged a fee for topping up using a European card?
is it free to add money to my card
There was an extra fee when I paid with my card, why was i charged this extra fee?
My card is missing.  Please help.
How do i change my identity?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
Can I withdraw money from another bank and transfer it into my empty account?
My top up is incomplete.
can i verify my identity i the app
Am I going to be charged for topping up by transfer?
help me find where this money came from
I want to deactivate my account.
So, my transfer is showing as pending, when will it actually go through?
How can I get funds into my account from my American Express?
Is there a charge for getting my money?
When I exchanged currencies the value of my money changed.
how do i find top up for cash deposit
If there isn't a lot of money left, will it automatically top-up money?
Is there a reason my transfer failed?
Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.
If I don't live in the UK, can I get a card?
Could you explain your rules for ATM fees?
Why has transferring money resulted in a charge?
I only made one transaction at this place, but it's appearing multiple times.
I don't see the verification code for my card transfer.