Instruct: Classify the online banking query into its corresponding intents.
Query: My top-up was declined
My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?
I am looking to transfer some money from my other bank account into this one.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
Please explain the extra fee when I paid with the card.
Why would my transfer be declined?
Can you send me more cards for my account?
How old do my kids need to be to use your service?
I returned something to a  store but can't see my refund.
Do you allow currency exchanges?
My transfer into my account isn't showing up.
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
Can I change my pin at a cash machine?
My account is showing a double charge.
Why hasn't my withdrawal shown on my statement?
How long will my top-up be pending?
How does your app transfer the money
My payment has not been accepted.
Is there a way to revert a transaction?
Can other people top up my account?
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
I haven't yet received money that I transferred
Do you limit my top-ups?
Is it possible to get one of your cards in the European Union?
Can I add a card back to the app?
I haven't received the money from the check I deposited.