Instruct: Given an online banking query, find the corresponding intents.
Query: I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
Help! I need to cancel a transaction.
make my account go away
How recent do my documents need to be for verification?
You provide support in what countries?
There is a payment on my card that I do not recognize.
What is the max amount of disposable cards I'm allowed.
The ATM gave me less cash than requested
There was a direct debit from my account and I didn't authorise it
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
Why was there an extra charge because I used my card to pay?
My new card isn't in my app, how do I get it in there?
When will my top up process?
please cancel the transaction
Can I change my PIN on holiday?
How do I reverse a transaction on my account?
How can I tell if someone else is using my card?
In regards to top-ups, can I do them via Google Pay?
Delete my account now please.
Why has my card been declined?  whats the deal?
If I'm getting my identity verified, what all do I need?
Can I order a disposable virtual card?
The machine only paid me a hundred when I wanted 20