Instruct: Classify the online banking query into its corresponding intents.
Query: Why does my transaction have an added fee?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
I need my card delivered as soon as possible.
do i have to wait for a physical card before i get my pin
How do I dispute a debit that I didn't make?
when i travel can it top up automatically
Why is my identity not being verified?
Is it possible to get a card outside the UK?
I did a transaction this morning and now I want to cancel it.
how do i set up my apple pay watch to connect to my account
I topped up my account but the app failed to process it.
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
I can't find how to top up my account with a check.  Where is that?
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
I need to activate my card.
Can I Transfer from SWIFT?
I thought transfers were free, why was I charged?
Can I exchange currency to Europe?
I paid with my card and I was charged a fee
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.
Please help me figure out the reason for the odd withdrawal amount from my account?
How can I set a new pin.
I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?
I didn't know I was going to get charged to use my card.
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
My top up is not working