Instruct: Classify the online banking query into its corresponding intent.
Query: Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
I am angry that I got charged for using my card.
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
My rate is not right when I used my card in a different country's money.
What is the process to change my PIN?
I have a payment that is still pending
I received a different amount of cash than what I entered.
Can I top up online?
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
Can I only top-up digitally? Or could I use cash?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
Why would my card payment be cancelled?
A payment I made is for a wrong amount can you help me correct the mistake.
How come a fee was charged when I tranferred money
what is the exchange rate when i get cash
The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
I deposited some money, but the balance has not changed.
Why is my cash still pending that I put in ATM?
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
How do I use cash to top up my account?
How much is the exchange fee?
I have a reverted top up I made and wanted to know why it didn't go through.
What do I do if my PIN was blocked?
I don't recognize this payment on my app, I am sure I didn't spend any money there.
I got my card now, how do I make it show up in the app?