Instruct: Classify the given online banking query into its corresponding intents.
Query: Suddenly, my card won't work.
My card is broken
I got charged two times for a transaction
I've been trying to do a transfer multiple times and have failed? Is the system down?
I am not satisfied with your service.  Close my account.
Can you help me retrieve my card?
My card hasn't arrived yet. What do I do?
I entered in the wrong PIN.  Please help me unlock my account.
I want to top up my account. What payment methods are supported?
When I add money to my international card do you charge a fee to do so?
How can I exchange to EUR?
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.
Help me verify my identify?
My card failed to work when I was shopping in a store
Does it cost anyting to get my own card?
Help!  The app has an ATM withdrawl that I didn't make.
am afraid someone may have gained access to the info on my card.
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
I lost my phone. Can I use my card without the app?
In which countries can I get a card?
I was wondering why my card was declined
My transfer didn't work how come?
I found a transfer fee - is that correct?
Still waiting on my refund...
I am seeing in the App a some cash withdrawal that does not belong to me