Instruct: Classify the given online banking query into its corresponding intent.
Query: I have money in a foreign account that I want to send to this account.
For my account, how do I transfer money in?
My refund has not shown up on my statement.
I made a payment but the app gave the money back.
Can I activate my card with the app?
I was charged a fee for a transfer.
Do I have to pay for a physical card?
Where do I order a virtual card?
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.
Who can I speak with regarding a lost card?
I transfered my balance a while back.  Why doesn't my account reflect this?
My payment didn't work and the money is in back in my account.
Why won't my card work anymore?
Who can send me money?
How do I find out where my funds came from?
I see a direct debit charge that I did not approve
What do I do if there is a direct debit on my account that shouldn't be there?
Where can I withdraw money from?
I used the wrong account number!
what is the cost for exchanging currencies?
What documentation is needed for the identity check?
How can I get a Visa and Mastercard?
Please tell me what the exchange fee is.
Can I be charged for exchanging foreign currency?
Please tell me how I verify my identity.
In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?