Instruct: Classify the online banking query into its corresponding intents.
Query: Tell me why there is a fee for a card payment.
Why is there a fee for using my card?
Please help me!  My physical card isn't working right.
Can you help me with proving my identity?
Is there a Mastercard ATM nearby?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Will I get charged on a foreign currencies exchange?
I want to top up by using a credit card, which ones do you support?
I'd like to order an additional card
How do I get a refund for an unauthorized direct debit payment?
i need help finding the auto top up option.
I didn't receive the amount of cash I requested for the ATM.
Can you tell me what the disposable cards are used for?
I have multiple of the same transaction
I deposited a cheque a week ago but have yet to receive the cash.
Where can I located the auto-top up option?
The refund isn't appearing in my account
The app won't let me transfer money to a beneficiary
What kind of fees will I pay when I transfer?
I am just waiting for the transaction to be completed.
Could you please recommend what I should do if my card keeps getting declined?  I planned to top-up today but I am unable to get it to work.  I need a fast solution to this problem.
Needed gas, been delayed for half an hour.Please fix it!
Which currencies will you exchange?
Is exchanging currencies a feature of the app?
Can I use my social security card as a form of identity?
What is the length of time for one of these items to come to the U.S?