Instruct: Given an online banking query, find the corresponding intents.
Query: Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
My card is stolen.  Help!
what are the reasons I have to proof my identity to you?
Are there steps I need to take before my card expires?
Why won't cash come out of the ATM?
I can't see the transfer that I put in.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
How do you check my identity?
Is it possible to get one of your cards in the European Union?
Can I use the apple watch to make a top-up?
How do I close my account, since I'm dissatisfied?
Would I have to pay anything if I need an additional card?
I think my top up has been reverted
Why won't you accept my payment? I keep trying with this card and it's not working.
When will my card be here?
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
Do I get any sort of discount on volume for a lot fo currency exchanges?
How do I cancel a purchase?
Why did I get charged a fee on my card?
What's a verification code?
what is the correct exchange rate for getting cash
Do you think you're asking for too much information about me?
Can you transfer money to your card by bank transfer?
What's the transfer time from Europe?
I haven't received the money from the check I deposited.
An item I bought had the wrong exchange rate applied.