Instruct: Classify the online banking query into its corresponding intent.
Query: Why is there a fee associated with card use?
I bought something with my card and I was charged a fee
I just got my new card, how do I activate it?
The app reverted after I topped-up
My card's expiring a month from now, should I place an order for the new card?
Explain why my card payment wouldn't go through.
My card expires soon
I haven't received my virtual card.
My ID verification hasn't gone through yet, but can I use my account anyway?
I need a new card.
I see a cash withdrawal in the app that I did not do.
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?
Where's the button to top up with a cheque?
my phone was taken yesterday, what should I do about my account?
I deposited money but my balance hasn't been updated yet.
What is the process for getting an actual physical card?
Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.
I got cash and the exchange rate should have been different than it ended up being.
If I top up using a European card is there a charge?
What fiat currencies are supported?
Do you accept cheques for top-up?
How and where can I find the identity checks?
My payment was terminated
The cash I asked for still hasn't been received
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
I received the wrong exchange rate for an item i bought.