Instruct: Classify the given online banking query into its corresponding intents.
Query: I have a charge I did not make.
I do not recognise the card payment.
What is the price for a physical card?
How do I actually obtain a card myself?
Can cards be delivered? Where?
Who can purchase a disposable virtual card?
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
I see an unfamiliar Direct Debit payment.
Can my account be topped-up by friends of mine.
I entered the pin incorrectly too many times and now it is blocked. Can you help?
Can I use my card in another institutions ATM?
I am seeing a direct debit I wasn't aware of.
I think my card is stolen!
A direct debit appears in the app but I didn't authorize it.
Can this app exchange American and English currency?
Is there a fee for transferring money
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
There is a payment that I was charged two times for.
Um, my top up didn't work
Can I only top-up digitally? Or could I use cash?
I need to transfer money into my account, and I don't know how to do that.
Can you send me more cards for my account?
The app won't identify me.
Is the top-up amount unlimited?
Why did I get charged one pound seemingly randomly?
Seems like my top-up has been cancelled