Instruct: Classify the given online banking query into its corresponding intents.
Query: I need my card to be delivered fast
Will my card be here soon?
Can both Visa and Mastercard be chosen?
How much is a physical card?
I see my transfer was declined.
Why wouldn't a transfer go through?
left my phone at hotel, cant use app
I already have an account. Why can't I use it unless my identity is verified?
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
What factors determine your exchange rate?
How do I change the PIN?
Where can virtual cards be ordered?
Do I need to go to a physical bank to change my PIN?
Is it possible to hold money in multiple currencies?
Do you need to know my first and last name?
Can I get a card if I don't reside in the UK?
What are the steps I need to do if I have a stolen card?
Can I get a card although I'm not in the UK
I received a "declined" message when doing a transfer
I bought something while traveling, and the exchange rate was wrong.
I want some extra physical cards.
Is there a reason my refund isn't showing on my statement?
I saw a payment come out of my account for a merchant I don't remember.
I have yet to receive my virtual card
Help me to set up contactless payments.
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.