Instruct: Classify the given online banking query into its corresponding intents.
Query: I need my PIN unlocked.
Can I use app to unblock my card?
What am I being charged an extra pound when I haven't bought something worth that much?
Why did you revert my top-up?
Fix my top up
How can I change my PIN without going to the bank?
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
Why hasn't my transaction arrived?
What are the steps needed to top up with Apple Pay?
I got some cash but it wasn't the right amount.
If I need to top up with cash where should I look?
I am having trouble verifying my id.
What are the top up fees for using an European bank card?
My disposable virtual card was rejected.
In the US, how long is the wait for a transfer?
My account says a withdrawal is pending - why can't I take cash out of the ATM?
Instructions for activating card
I need someone to assist me with explaining how much I can top-up.
Why was there a fee with my cash withdrawal?
I transferred money from one account to another account and I charged a fee for it. Why is that?
If I exchange currencies on a frequent basis can I receive a discount?
I withdrew some cash, when is it going to show?
I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
My card got charged twice for the same thing!
How can you assist me on topping up on bank transfers to my account?
I can't withdraw money