Instruct: Given an online banking query, find the corresponding intent.
Query: I would like to get a physical card, but I don't know how. Can you help me?
Can I receive my card anywhere?
What currences are available for exchange?
What do I need to know about topping up?
I did not get the item I ordered.  How should I go about this?  Should I just cancel my order or my payment?  Please help me.
I took out some cash from the ATM but it is still showing the transaction is pending.
Tell me why I need top-up to be verified?
I used my card to top-up but the money is gone!
Why isn't my purchase exchange rate correct?
Exchange rate on a purchase was incorrect
What if I type in the wrong PIN too many times?
Can I use a bank transfer to add money to my account?
How long will I have to wait for my new card?
Why didn't this transfer work?
I believe you charged me too much to exchange my money
I just had a look at my statement. Why have I been changed for using the ATM?
How do I go forth with bank transfers for top up accounts?
The ATM didnt return my card!
It looks like someone besides me ordered something with my card, what should I do?
How do I unlock my account after typing in the wrong PIN too many times?
Why can't I see my funds after I topped up?
How do I cancel a transaction?
I urgently need to transfer something from China. How long can I expect it to take?
I wanted to know about a pending dollar that is on my statement.
While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.
My statement does not reflect that a refund has been issued