Instruct: Given an online banking query, find the corresponding intents.
Query: A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
Why is there a €1 charge on my statement?
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
Can you tell me the status of my new card?
How can I go about getting a disposable virtual card?
what currencies can I receive my salary in with this?
Why hasn't my son received the transfer I sent to him earlier?
How long will it take to transfer from europe?
Could you please recommend what I should do if my card keeps getting declined?  I planned to top-up today but I am unable to get it to work.  I need a fast solution to this problem.
Can I have it by a certain date?
My balance was not updated after transferring money.
I was charged a fee when I transferred my funds, why?
Why did you charge me extra when I withdrew cash?
I need some money transferred ASAP, how long does the process take?
I need to know which flat currencies are supported by you.
I see a strange payment in my account.
Is there a top-up limit that I have to stay under during a given period of time?
Why do you need me to verify who I am?
How can I get a refund for a purchase?
Show me the amount of transactions I can do with a disposable card.
can i get a virtual card
I had a cheque deposited, but I don't see my money yet?
How can I get a card sent to China?
how long should i expect to wait when i add money
Why is my cash still pending that I put in ATM?
What if my top up is reverted?