Instruct: Given an online banking query, find the corresponding intent.
Query: I am seeing in the app, some cash witdhrawals that I did not authorize.
Please help me figure out the reason for the odd withdrawal amount from my account?
There is a direct debit charge that I don't recognize, what can I do?
Which countries does your service work in?
I thought transfers were free. Why was I charged to transfer?
Where do I need to go to change my PIN?
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
How do I return something for a full refund?
What's the expected wait time to recieve my new card?
I just sent money but the person I sent it to doesn't see it. What happened?
Can I get a refund?
Can I activate my card with the app?
My latest transfer seems to be missing.
How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
Is there a reason my cash withdrawal was declined?
Can I change my PIN online?
Tell my why my top-up is pending.
I seem to be having trouble with my Google Pay Top. Can you please help?
I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?
Will I be able to top up by cheque?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
There was a problem with the exchange rate on a purchase.
Not living in same place, need to change details
How long is a delivery to the US?
why am I being charged a fee for transferring money ?
I sent money about 5 days ago and the recipient has not received the money yet.