Instruct: Classify the online banking query into its corresponding intent.
Query: There is a payment with my card which i definitely did not do.
There is a weird payment in my statement.
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
How do I change my name?
How is top-up verified?
Why did my card get charged twice for a transaction?
I don't know why my card payment did not work
Where can I find Mastercard ATMs?
Is there a way to top-up when it reaches a certain balance?
I'm interested in holding and exchange for flat currencies, what do you support?
How long does it take for a money transfer to show up?
How long am I to wait before the transfer gets to my account?
The exchange rate was incorrect for this item I bought.
I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?
Is there a reason I was charged an extra fee for using the ATM?
If my cash withdrawal is still not showing, is something wrong?
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
Why does my statement show an extra fee?
I'm not sure where my phone is.  Can someone else use the app?
I'm not able to activate my card how do I fix this problem?
Is it possible to order another card?
What currency can I use to add money?
What steps do I need to get another card?
In the exchange and holding, what fiat is allowed?
How can I top up with my apple watch?
Is auto top up available?