Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you please refund my item?
My statement has a charge that shouldn't have been made.
What is the length of a transaction completion?
I used to know my password, but not anymore.
My ATM withdrawal was declined.
Why did my payment fail?
How can I order my card?
Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Is there a reason my cash withdrawal was declined?
Is it possible to get a card outside the UK?
Is there any way to know how the transaction got on my account?
Can I receive my salary with this in another currency?
I am interested in giving a second card to my daughter, how can I make this happen?
How do I report possible fraudulent activity on my account?
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
I don't remember my password
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
How would I use a bank transfer for topping my account?
My card hasn't been working for even small transactions today.
How old do you need to be to open an account?
Is there an additional charge to exchange currencies?
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
I do not know where the transaction is.
My app was on the phone and I was mugged.  What do I do?