Instruct: Given an online banking query, find the corresponding intents.
Query: the balance has not changed, but I have deposited some money
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
Why  am I being told this  transfer will not  go thru
Weird Direct Debit payment
Can you explain why my payment is still pending?
My card has been found. Is there any way for me to put it back into the app?
Do I need my phone to use the app?
I can use this card at which ATMs?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
My bill shows the same charge more than once
My refund is not here yet
I have never been charged a card payment fee before. Why did this change?
Why was I charged for transferring money?
Why am I charged a fee for withdrawing cash?
What kind of charges should I expect to exchange currencies?
My rate is not right when I used my card in a different country's money.
How do your exchange rates factor in?
I want to top up by card, what do you support?
I need a transaction reversed from my account.
how can i track card you sent
I need a hand here, I need to top up cash.
There is a cash withdrawal in my account that isn't mine.
Is it normal to see a fee for transferring money?
How can I link my bank to my top up account?
I'm having trouble with proving my identity.