Instruct: Given an online banking query, find the corresponding intent.
Query: Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
do you offer refunds? i would like to return purchase.
How low does the balance have to be before the system updates?
My ATM transaction was cancelled.
How can I get disposable virtual cards?
i have been trying to top up my account with a check but it won't work
Can you tell me how transferring money into my account works?
My top up was reverted. Can you help?
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.
I would like to change currency
Can you tell me more about limits to disposable virtual cards?
I haven't received my virtual card yet!!
I need to track the card sent to me.
I'm having a hard time proving my identity.
A withdrawal is showing that I don't recognize
Why won't you let me name X as a beneficiary?
My card payments have stopped.
Will I receive all the money sent to my account by SEPA transfer?
How long does it take for a cheque to post to your account?
I've already sent the money out and still have not received money in my account.
Why was I charged a fee for withdrawing money?
Where do I get a disposable virtual card?
Where is this card accepted?
Hi! What documents can I use to verify my identity?
I am trying to find out how to exchange currency X with currency Y.
Are physical card available?