Instruct: Classify the given online banking query into its corresponding intents.
Query: Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?
How long will it take for the cash I deposited this morning to show up?
Why is my PIN blocked?
I was given the wrong amount of cash
I made a bank transfer and the balance hasn't updated yet.
How can I change my old pin to a new one?
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
My contactless is non-functional.
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
My statement has a payment that I do not recall making
i cannot seem to activate card
Is my credit card supported for top-ups?
Why am I being charged for transferring money?
There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.
How can I receive money from someone?
My card never arrived.
I noticed a different charge while I was taking my money out.
Is it possible to have a discount for exchanging currency frequently?
I put money in my account a week ago but its still not there?? What happened to my money?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
I'm having difficulties changing AUD for GBP. How do I do this?
I entered the pin incorrectly too many times and now it is blocked. Can you help?
Can I use your app to exchange between USD and GBP
where is my unknown payment from?
I got charged fees for withdrawing cash!