Instruct: Classify the online banking query into its corresponding intents.
Query: Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
Why would the app show a withdrawal that I did not make?
What are the acceptable currencies for adding funds?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.
When do I see my recent refund in my statement
What if I type in the wrong PIN too many times?
Do I pay a fee for SEPA transfers?
There has been a payment  in the App that has not be done by me.
I need to make my card PIN a different number
Why was I not able to complete my transfer?
How can my friends top up my account?
What are acceptable documents to prove my identity?
How do I verify the top up?
Which countries do you support?
Why am I having trouble withdrawing cash?
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
how long should I expect to wait for my card to arrive?
They used the wrong rate when I made a purchase with foreign currency.
How do I get a refund for something I bought?
Can I use this app for any currency?
I used my card to top up, but the money is not there!
There is no way for me to prove my identity.
There's a card payment I didn't make
I didn't get the correct amount of money from the ATM machine
Is it possible to have an item refunded?