Instruct: Classify the given online banking query into its corresponding intents.
Query: I transferred some money but the balance stayed the same.
How long do I have to wait until the transferred money shows up?
The app reversed a top off I had.  What should I do?
Today I used my card at a restaurant and it was declined. Why?
I just received my card and I'd like to activate it.
Why is their a charge pending on my card still?
So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
My money transaction can't be seen by the person I sent it to
Some cash shows up on my app.
why was i charged a small amount
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app
I'm having trouble proving my identity
How can I change my name in my profile?
I didn't get my card back from the ATM.
I have a pending transaction
I want to know about your refund policy.
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
Was my transaction reverted with my card?
My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?
Can top ups be done from an apple watch.
Why is the transfer still pending?  Can I do something?
I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
Is there any way to know how the transaction got on my account?
The ATM didnt let me get cash
Is there a way to lookup where funds came from?