Instruct: Classify the online banking query into its corresponding intent.
Query: How long does it take to verify a person's identity?
app malfunctioning, does not know its me
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
Am I able to use my American Express to add money to my account balance?
How can I exchange AUD for GBP?
Why did I get declined when trying to get cash?
Where did this extra €1 fee on my statement come from?
what is the amount of disposable cards I can have?
Why can't my transfer complete?
My top-up failed to go through.
for god sake, just delete my account i am sick of this
Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!
I think someone stole money from my card
How do I go about transferring money using my credit card?
What fees are charged when I top up
How long does it take for a transfer to finish pending?
I was charged a fee for a transfer.
What is the charge for topping up a card?
Why is my transfer pending when I already made it?
Why is there a payment I didn't do in my app?
I was not able to use the ATM to get cash
I need a card reactivation, I had reported my card lost but I ran across it in my jacket.
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
I believe there is a mistake because a payment I didn't make shows in my app.