Instruct: Classify the given online banking query into its corresponding intents.
Query: I have been charged an extra pound!
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
Is the ATM broken? I can't get cash from it.
Will there be extra charges regarding to adding money into my international card?
I hope to get a Visa card
There are strange transactions on my account.  What should I do if I think someone stole my details?
Whats wrong with my currency exchange?
It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.
Do you know how I can verify that I did a top-up to my card?
Is it possible to change my PIN?
Tell me how I can verify a card top-up.
What do I do if I completed a money transfer but the recipient hasn't received it?
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
Can I pay with my card anywhere?
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
Did I not get my refund? I don't see it.
I moved and need to change my personal information.
I paid with my card and I was charged a fee
Why has my account balance not changed after depositing a cheque?
Can I order a new card with the app?
My top-up is taking a very long time to complete.
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?
I might be paranoid, but someone may be using my card.
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?
Does it cost anything to top up?
What should I do if my phone is lost or stolen?