Instruct: Classify the online banking query into its corresponding intents.
Query: Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?
I'm worried that my card has been compromised because I see a payment that I didn't make.
My top up is still pending
Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
Why am I getting charged more for using my card?
Am I able to track the card that was just sent to me?
I have a payment which has not been approved.
My top-up hasn't happened yet.
Can it add money every so often automatically while I travel?
What's the limit to how much I can top up?
How come I was charged an extra fee when paying with the card?
I'm still awaiting for the completion of the transaction.
I cannot see a refund in my account
Although I am not located in the UK area, may i still receive a card?
What is this extra fee?
Why is my transfer more expensive than I thought?
What countries can I use my account in?
Is there a way to view the history on where my funds came from?
I did not receive my full withdrawal amount
can i verify my identity i the app
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Why have I been charged a fee for transferring money?
How can I open an account for my children?
Help, the ATM didn't give me all the money I requested
This disposable virtual card is not working.
How is my PIN sent?