Instruct: Given an online banking query, find the corresponding intents.
Query: Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
Why was I charged when taking out money?
My top-up has not posted.
What is the return policy?
What are the exchange rates you assign?
is it free to add money to my card
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
How many top-ups can I use?
Is there a cost to receive money?
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
are SWIFT transfers an option?
How can I configure what currency my salary is in if it's in GBP?
I need to change details about my personal account.
I haven't received the money from the check I deposited.
Do you do business in the EU?
I'd like to order another card
What is the point of verifying a top up?
Explain how to verify my identity?
top up for my american express card is not working
Is there a way to set up an auto top-up?
Can I open up an account for my child?
What happened to my Top-Up? It's not reflected.
how much does it cost to add money
Is topping up unlimited?
How can I edit my personal details in the app?
How can I go about ordering a virtual card?