Instruct: Classify the given online banking query into its corresponding intent.
Query: why do you charge for transfers?
Is there a top up fee for transfer?
How do I dispute a debit that I didn't make?
I did not get my virtual card yet, Why?
Do you have any top-up limits?
If I exchange currencies on a regular basis, is there a discount?
I am having trouble verifying my id.
I wasn't allowed to transfer to my account
What can I expect if I use bank transfer to top up my account?
Why is the exchange rate different than expected on my transaction?
If I can, I would like to get both Mastercard and Visa from you.
Since I need to exchange currencies frequently, would you be able to offer me a discount?
Where do I go for a refund?
I was trying to top up my account and it isn't working
I cannot make a transfer to another account.
What do I do to verify my source of funds?
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
My app says that I'm not verified.
can I link a card of yours I already have?
Why was there a fee for paying by card?
I paid with my card and was charged extra
I tried to top up but the app rejected it.
Is there a reason my top-up has not gone through?
Can you check the exchange rate on a cash transaction I did overseas
Why is there a $1 charge on my statement?
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.