Instruct: Classify the online banking query into its corresponding intents.
Query: Who do I call to activate my new card?
Please assist me in activating the card.
Am I able to do a SWIFT transfer?
Is there a fee for a SEPA transfer
There's a payment with my card that I didn't perform. I don't know that name shown.
Can someone assist me with explaining how I can unblock my pin?
Why hasn't the transaction I did arrive yet?
Why did my top up get reverted?
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
I can't see the transfer that I put in.
How long will my transfer stay pending?
I tried using my card, but it doesn't work.
After I transferred money the balance remained the same.
How do I find my new pin?
My statement shows charges for things I never purchased. Were my account details stolen?
Why has my top up been cancelled
I have a disposable card but it does not work?
I went to top up my card and it was cancelled.
What to do if my card has been used without my permission?
No transactions are being accepted, what's wrong with my card?
where is my money from this morning
Can another family member hold a card for this account in addition to mine?
Why isn't my id verified?
Is there an auto top up feature?
Where can I go to find out how to verify my identity?
Please explain why my transfer attempt was declined. Thank you.