Instruct: Given an online banking query, find the corresponding intents.
Query: Pending still shows on this transfer, why?
My transfer is still pending, why?
My transfer is failing when I try to do it.
Is there a way to order a new card while in China?
There is an extra $1 charge on my statement, why is that?
Can you explain why I am now getting charged a fee for using my card?
why does my statement contain an extra fee?
Is it possible to order another card?
I have exceeded all my PIN tries
Can I specify a day for my card to be delivered?
Which US cards have top up charges?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
Was my card payment reverted?
How can I check on the delivery status of my card?
I keep trying to make a payment, but it doesn't work.
I purchased this item and would like a refund
Why did my transfer get declined?
is it possible to get a refund for something I purchased?
The ATM sucked my card in.
Please explain to me the process of getting a virtual card.
I can't see a verification code anywhere
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
How are cash withdrawals pending?
How do I access the option to top up?
Is it possible to get a refund?
My payment was cancelled