Instruct: Classify the online banking query into its corresponding intents.
Query: I got charged twice with a duplicate card. How do I resolve this?
I was charged twice for a restaurant, can you take the second charge off?
why was i charged a fee to transfer
It looks like a payment I've made hasn't made it through yet.
I think the currency exchange that's been applied is wrong.
If I am running low on credit can I auto top up?
This transfer incurred a fee that I don't think is right.
The recipient can not locate funds.
It looks like my card payment might have been reverted.
can i use my mastercard to add money to my account
Is there a reason my top-up has not gone through?
What's the transfer time from Europe?
Why does my transfer still say it is pending?
What is the charge for exchanging currency?
When I got cash I believe that the exchange rate was wrong
The exchange rate applied is wrong for my international purchase.
What are eligible holding and exchange currencies?
€1 was in my statement as an extra fee.
My card failed to work when I was shopping in a store
How can i make my card active?
There is a missing transfer on my account
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
How do I top up?
Is it possible for a person who lives in the US to get a card?
I would like to change my name after marriage.
How long does it typically take for a pending ATM withdrawal to clear?