Instruct: Classify the online banking query into its corresponding intent.
Query: I'm trying to take money from my account but its not letting me. Help!
i tried to withdraw money but was told i didn't have funds
what was the $1 fee i got
How to verify top up card?
It looks like my card payment might have been reverted.
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
Asked for $100 but only got $20. Why would this happen?
Why does my top-up get cancelled?
What countries do your accounts support?
If I need to transfer something quick from China, how long does that take?
I paid with my card and I was charged a fee
Do I have to verify the top-up?
When can I use money sent to my account?
It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?
I just did a transfer, but don't see the money in my account. What's up?
Help me order a new card that's going to be expired soon.
I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.
What currency can I use to pay for a top up?
I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?
I have been charged twice on my statement.
I took out money, and didn't get all of it.
Can someone assist me with activating my card?
Why do I see an extra £1 charge on my statement?
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
Please help me.  My card is missing.
My refund isn't going fast enough.