Instruct: Classify the given online banking query into its corresponding intent.
Query: How long will a transaction to a friend take?
Why has my transfer not arrived yet?
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
Why am I unable to transfer money when I was able to before?
How do I see my card in the app?
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
Can I hold more than one currency?
How do I reset my passcode?
I get a "decline" message when doing a transfer
How do I go forth with bank transfers for top up accounts?
What can I do about a direct debit transaction on my card that I didn't make?
How do I get my money back for something I bought?
Please help!  There was an extra fee when I got cash.
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
Could you explain your rules for ATM fees?
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
Why did the transfer fail when I attempted to do it earlier?
The service here is horrible, I want to delete my account.
My purchases from this morning still have pending payments.
Why do I see a fee when I do a transfer?
I would like to know what the restrictions are for the disposable cards.
When will I have access to my pin number?
Why can I not make a transfer?