Instruct: Classify the given online banking query into its corresponding intents.
Query: I had transferred some money but the balance hasn't changed.
After I transferred money the balance remained the same.
What do I do if my PIN was blocked?
I am waiting on the refund
I got charged twice
The currency exchange rate was wrong for a purchase I made.
Can I have my card activated?
Can I add money in intervals to my account?  I will be traveling.
How to edit personal details?
On my transfer there was a "decline" message
I placed a cheque but the funds aren't there
I don't know my password anymore.
My wallet was taken and I see that someone is using my card!   Please help me!
I withdrew some cash and the exchange rate seems to be wrong.
I have an emergency and lost my phone.  I need help accessing my account.
I have exceeded all my PIN tries
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
I can't remember what my password is
Will I be fined for topping up by transfer?
Why would my transfer be declined?
Can I add a card that I just found (again) to the app?
What is taking so long with my top up?
What are the sources for the funds in my account?
Where did this extra €1 fee on my statement come from?
Can you tell me how to tell where my funds come from?
My wallet is empty even though I topped it up an hour ago.