Instruct: Classify the online banking query into its corresponding intent.
Query: how do I find the code to verify the top up card?
Where can I find the verification code for a top-up?
My top up was rejected. Why?
I don't think my transfer wen through. Why?
What do I do if my payment was reverted?
I was unable to transfer to another account.
Do you offer account services for children and teens?
Can i choose a specific delivery date?
I think the exchange rate for my for my cash withdrawal is wrong
I am unable to transfer money. I believe it is not working because it states it was declined.
I'm due a refund and it is not on my statement.
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?
I would like to have a Mastercard.
Is it possible for a transaction to be cancelled?
Are there fees for receiving a SEPA transfer?
Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.
My card was not accepted in a shop
I need my card immediately.
Why haven't I gotten my new card?
What countries have access to this service.
What is the virtual card and how can i get one?
Why is there a charge for my transfer?
Recipient has not received the money
Where is the transfer to my account?
I received my card. How do I link it to the app?