Instruct: Classify the given online banking query into its corresponding intents.
Query: Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
I was charged a fee when withdrawing cash, can you explain why?
my top up isnt there yet where do i find it
Will I be charged for adding money by transfer?
Why am I being charged again?
I am having trouble with the app recognizing me.
Why do I see extra charges for withdrawing my money?
How can my account have money transferred into it?
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?
I haven't received my card and am worried it is lost.
Do you charge for sending more cards?
Why is my refund not showing up on the statement?
I need assistance addressing a direct debit that I did not do myself.
I can't get my Google Pay Top to work. Are there any issues on your end?
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
My purchase used the wrong exchange rate
Are you sure this is the interbank exchange rate? This rate is really bad.
How long am I to wait before the transfer gets to my account?
Seems like my top-up has failed
How much would I be charged for a transfer?
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
Why is it taking so long for a transfer to complete!
Can I top up?
It's been a couple days how much longer do I have to wait for my transfer?
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?