Instruct: Given an online banking query, find the corresponding intents.
Query: I would like to get both Mastercard and Visa card from you if that's possible.
I want a mastercard
I took out money from the ATM and it's still showing as pending?
How do I add cash to my account?
Will I be fined for topping up by transfer?
My transfer was declined, why is that?
My statement shows different transaction times.
Why has another fee been placed on my statement?
How will I know when I get my refund?
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
The ATM gave me less cash than requested
want to get a new card in china
Can I open an account for my children?
I am reluctant to use ATMs international because I don't get an accurate exchange rate
I need a disposable virtual card.
Does it cost anything to do currency exchanges?
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
Show me how to verify my identity?
What does a pending cash withdrawal mean?
My credit card has been declined.
I think my top up is still pending?
My PIN has been blocked, what should I do?
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
Is there a fee for adding funds with a credit card?
I topped up recently and saw the money go through, but now it's just gone? What's going on