Instruct: Given an online banking query, find the corresponding intent.
Query: I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Money was taken out without my consent,
How can my boss pay me directly to the card?
Help me terminate and close my account.
I made a deposit but it is not showing up in my balance.
I see a direct debit charge that I did not approve
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?
Exchange rate on a purchase was incorrect
Could I get a MasterCard and Visa from you?
Why was my card declined?
Why did the ATM take my card and keep it?
The $1.00 has still not been reverted as indicated in the previous email.
The cash deposit I made this morning has not been credited to my account
I see my transfer was declined.
My statement has a payment that I do not recall making
Why are there additional fees for transfers?
My card has been stolen what do I do?
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?
Why was I charged an additional $1?
I didn't make the direct debit payment on my account.
I deposited a cheque but the cash hasn't arrived yet
My PIN was entered wrong and now I am blocked.  Please unblock.
My refund is not showing.
Is there a reason why a recipient might not see my money transaction
A fee that shouldn't be there is there after using my card!
The currency exchange rate was wrong for a purchase I made.