Instruct: Given an online banking query, find the corresponding intent.
Query: My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.
Can you tell me why my card payment did not work?
How do you determine the exchange rate?
Will I be charged for exchanging foreign currencies?
I need a new PIN number.
Can I use my card anywhere?
I got charged for with a fee for paying with my card.
I am looking to transfer some money from my other bank account into this one.
the bank transfer was declined
How did you arrive at the rate of exchange? I thought that I would get more cash.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
How long do bank transfers usually take?
My app says I withdraw money from my account from an ATM.
Which credit card top-ups do you accept?
I need multiple cards per day, and they all have to be disposable.
My atm withdraw is stillpending
Are there fees for receiving a SEPA transfer?
I want to know about your refund policy.
Can my account be topped up by my friends?
My top-up is taking a very long time to complete.
What do I need to do in order to get a new card?
Why cant I send money to a beneficiary?
Are you able to guide me to my card's location?
I'm still expecting the transaction to be finished
I want to start using my card, how do I activate it?
How long do I need to wait til my top up isn't pending?