Instruct: Classify the given online banking query into its corresponding intents.
Query: There's a payment that isn't mine on my app
I see an unfamiliar payment on my statement.
Can I reset my PIN?
Can I use my account before the identity verification is complete?
Is my card ready for use or does it need activated and if so how?
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?
Do you accept credit cards from the US
Where can money withdrawals be made?
I have a direct debit that I did not set up
Why am I getting a fee on a card payment?
Do you have an age limit?
I tried pulling out money at the ATM and it gave me an incorrect amount back.
Why hasn't my cash arrived from a deposited check?
I need to know what your exchange rates are.
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
Are there limits on the virtual cards?
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
Do you have any accounts for children ?
Do you have any age limit?
I'm not sure why the card payment didn't work.
I think my card is expiring, what happens then?
I lost my phone and need help protecting it.
I've tried using my card multiple times and it keeps getting declined.
How much does currency exchange cost?
Why is the cash withdraw I made shown as pending?