Instruct: Classify the given online banking query into its corresponding intents.
Query: The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
Is there a reason behind why my transfer did not work?
Do you process SWIFT transfers?
My card has been pending for a while, what should I do?
The top-up I ordered didn't process.
I did a money transaction and dont have a receipt
I am waiting for the money to enter my account. How long does it take?
How can my new card be renewed?
I couldn't pay with card in a shop
Can you explain your refund policy, please?
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
What do I do if a transaction shows up twice?
When should I expect to receive my card?
I would like open a second card for my daughter, how can you assist me?
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
What is going on with it saying my card payment was declined?
the exchange rate I got for cash was wrong
I used to know my password, but not anymore.
If I don't have much money in the account can I auto top-up?
What's the top-up limit?
Should my cash withdrawal still be pending?
I deposited some cash but it hasn't shown up in my account yet, what's going on?
Is it normal to get charged extra when i use my card?
My account was charged a debit payment I don't recognize.
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?