Instruct: Classify the given online banking query into its corresponding intents.
Query: Top-up is loaded into the card and no update.
Why is my top-up pending?
Why hasn't my card arrived yet?
I deposited a cheque, why isn't my balance showing that I did?
My account was charged a debit payment I don't recognize.
I don't remember my login code
The app is showing a direct debit transaction that I did not perform
Is there an extra fee to exchange currencies?
Can you please refund my item?
I was charged more than once in a single transaction
Do you accept Mastercard?
I could not use my card in a store.
There is a payment that is not mine in the App.
I would like to exchange currency  What types are there?
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
Am I gonna be charged for sending out more cards?
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
How will I know when I can use the auto top-up feature?
I need money put into this account from another one.
Why was there a fee when I pulled cash?
What is the status of my top up?
How long will I have to wait for my money to be in my account?
Can I see where my funds come from?
I've made a transfer, how long until the money reaches my account?
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
Tell me about the limit for top ups.