Instruct: Classify the online banking query into its corresponding intents.
Query: Is it possible to refund an item?
Can i cancel this purchase?
I know I'm getting a new card but would like know when I can expect to receive it.
How about disposable virtual cards?
I need to change my name, since i just got married
How long does a payment usually show as pending? Is it normal that mine is still pending?
I have an unauthorized charge.
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
I am on vacation in Spain and need to change my pin.
Why is a transfer I have still pending?
What are the maximum amount you can do for auto top-up?
Is there a way to top-up when it reaches a certain balance?
Why is the cash withdraw I made shown as pending?
I recently bought an item using my card and I was charged an extra fee why is this?
Why has my beneficiary been denied?
How do i verify my card?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
how long are my top ups pending
Help me change my PIN.
Why do I see extra charges for withdrawing my money?
What is the age limit?
What are the charges for recieving SEPA transfers?
I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.
my cash out is still pending
How do I order a disposable virtual card?
What was I charged a fee for card payment?