Instruct: Classify the given online banking query into its corresponding intents.
Query: why was a extra fee added to my account for transfer ?
Why am I being charged for transferring money?
I see a $1 charge in a transaction.
Am I able to get both a Visa and MasterCard from you?
What can I do to verify my card?
My transfer failed to a beneficiary
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
Do you support changing the currency I use?
Why did my transfer not work, it says it was declined?
For SEPA transfers, what kind of charge will be applied?
What kind of cards are supported?  What currency?
I was charged multiple times at the same location at the same time
Are there restrictions to transfers to certain accounts?
Do you have the best exchange rate?
What's the process of changing from GBP to AUD?
If I can't choose my card type will I be able to use it everywhere?
I have a payment that is still pending
What form of payments can I use for topping up?
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
There's a $200 withdrawal on my statement that seems fishy to me.
what currencies can i exchange between on your app?
I happened to forget my passcode
I was checking my statement and I think one of my card payments has reverted
What's the phone number to freeze a card?
How do I get a PIN?
How come I was charged a transaction of $1?