Instruct: Classify the given online banking query into its corresponding intents.
Query: My things were stolen and I need to know if I can still use this app.
Can I use the app without my phone?
My payment did not go through because the app reverted it
top up is still pending
Why am I being charged for transferring money?
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
Why was I charged an extra fee from the ATM?
What should I do after I've moved and need to update my personal details?
What top up charges are there for US cards?
When will I see my cash, since I already deposited my check?
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
Is it possible for me to change my PIN number?
Is it possible to get a Visa and Mastercard from you?
How would I be able to make changes to my personal details?
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
What caused my top-up to be returned?
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
I changed the currency, but why is it costing more?
Are cards available to those outside of the UK?
I can't find how to top up my account with a check.  Where is that?
I have kids and I'm curious at what age could they start to use your service.
Why is top-up verified?
I'm in China and need a new card. Please help.
Why hasn't my payment gone through yet?
What cards and currencies can I use to top up my account?
How do I use my card to top up?