Instruct: Classify the online banking query into its corresponding intent.
Query: There was money taken out of my account, and I'm pretty sure I didn't do it.
I am confused why there is cash I did not accept in my account
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
I am looking to delete my account. I'm not happy with the service provided by you.
How can I create a disposable virtual card?
I don't know why my card payment did not work
Help! My account doesn't show any funds. Is transferring funds an option I can use?
What documentation is needed for the identity check?
There is a direct debit fee in the App that I didn't do.
Why does it cost more to pay with my card?
I have been charged two times for one transaction.
with what can I verify my identity?
There is not a refund in my statement.
I'm not happy, I want to close my account.
Hi,  I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.
How can I verify my identity?
Why would a merchant revert my payment?
Why is my card payment still listed as pending?
On the card that is coming, what's the tracking info?
I am trying to transfer money and something is going wrong.
I don't know the code for the app.
I have a fee listed for a transfer.
I believe my top up is still pending
I withdrew cash and I think the exchange rate is wrong.
Will my GPB update my salary
My card's expiration is approaching, how do I replace it.