Instruct: Given an online banking query, find the corresponding intents.
Query: I was expecting my new card by now.
how can i track card you sent
What does a 'pending payment' mean?
Can I top up online?
My card payment had the wrong exchange rate
What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.
I need help from someone in your department with finding my nearest ATM.
I have a card payment which shows as pending
My transfer failed.  Help!
How does the exchange rate work?
Will I need a new card or can I put my old card back into the app?
Someone is making transactions on my account, I think they took my card information.
Why am I having trouble withdrawing cash?
I got an cancellation error when I was topping up.
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?
Why is my transfer taking so long to complete?
Please provide currency exchange rates
how many transactions can go on a disposable card?
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.
Why does my top-up get cancelled?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
What proof of identification is needed?
Tell me where I can find the auto top up feature and a little bit about it please.
I left my phone at the hotel.
There is a payment that I made that hasn't gone through yet.
Do you give out Visa or Mastercards?