Instruct: Classify the given online banking query into its corresponding intents.
Query: I am having issues using contactless payments, could my card be damaged?
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?
How was I charged extra when I used my card to pay?
Who do I call to cancel a transfer?
Why has my card declined
I don't remember my password
Is there a charge for top-ups?
Where can I get your exchange rates from?
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
There is a cash withdrawal in my account that isn't mine.
There is a withdrawal waiting.
My Virtual card was rejected for a car rental. Why?
Why was my card declined in a shop?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
I am having trouble with the app recognizing me.
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
I did a bank transfer to top up, but the money is not available.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening .
Can I withdraw from any ATM?
Why can I not make a transfer?
I am looking to change my adress.
My source of funds need verification.
I would like some more physical cards, what is my limit?
I need to order a new card, can you please direct me to the virtual cards?
Exchange rate for my card payment is wrong
There is a weird payment in my statement.