Instruct: Classify the online banking query into its corresponding intents.
Query: Whats the transfer process
Can I top-up my card using a bank transfer.
Are you available in my country?
A transfer was not allowed to an account.
My card was working but now it doesn't.
What happens when a payment is reverted?
How can I choose between Visa and Mastercard?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.
why didnt my account allow a transfer
need to verify source of funds
How do I order my card?
Is there a charge for getting more cards?
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
I want to top up by card, what do you support?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
My top up did not go through yet.
Can I track the card that you sent me in the mail?
My card was declined
If I want to select a new PIN what do I do?
I can't access my account.
Is there any way i get a disposable virtual card as well?
Why is there an extra fee on a transfer?
I topped off my card is that something you will charge me for?
Where can I see where my funds came from?