Instruct: Given an online banking query, find the corresponding intents.
Query: I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
How can I unblock my PIN?
I have no way to prove my identity.
Why is there an extra fee charged?
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
How long do I have to wait for the transfer to be finalized?
How long does it take for my physical card to be delivered.
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
Where do my fund come from?
How do I know what the exchange rate will be when I make an exchange.
Do you charge anything for topping up?
My money didnt go through after I transferred.
Cancelling a transaction
In the US, how long is the wait for a transfer?
My friend says he hasn't received my transaction
What is the basis of your exchange rates?
What do I do if I cannot access the app?
i didnt do this charge
There was an extra fee on my account when I got cash.
why have I got a pending transfer? I'm confused!!
There's something wrong on my bill. A transfer fee should never have been added.
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?
What's the process of changing from GBP to AUD?
What form of payments can I use for topping up?
Am I able to track the card that was just sent to me?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.