Instruct: Classify the given online banking query into its corresponding intents.
Query: My password doesn't work.
I'm locked out of my account as I can't remember my code, what do I do now?
I can't verify my ID. Why?
Is there a limit for age?
Can I exchange USD and GBP from the app?
I tried the wrong PIN too many times.
Can you delete the account?
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
Can I use American express with apple pay? Why does it make my top up not work?
How does your app transfer the money
I was told I would be getting a refund but I have yet to see it
I do not think the pop up went through yet.
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
How do I receive a virtual card?
I just did a transfer, but don't see the money in my account. What's up?
I have a transaction showing up more than once.
My card has been stolen. I reported it with the police, but I need to report it with you as well.
Did I not get my refund? I don't see it.
I need to stop a transaction that I made.
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
Why won't my top up work
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
What fiduciary currencies are supported for tenure and exchange?
Please tell my why I was charged a fee for using my card?
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
My identity can't be verified.