Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I being charged the wrong currency exchange when I purchased something abroad?
Why was my exchange rate a different amount than usual?
Using your app, would I be able to exchange between USD and GBP?
Visa and Mastercard can both be received from you?
Do i have to verify who I am?
Can you tell me what this cash withdrawal is?
Do you process SWIFT transfers?
I see my transfer was declined.
I've just been married and need to update my name
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.
What do I do if I still have not received my new card?
What are acceptable documents to prove my identity?
can other people use the app to add money to my account
need to exchange currencies
I need to cancel a transaction immediately.
My refund has not yet been credited on my statement
What countries do your accounts support?
Can someone please tell me how much I can top-up?
Will I know which exchange rate I will get?
Can you make exchanges using the EUR?
What can I and can't do with the disposable cards?
How many cards can I have?
I lost my card and need a new one, will it cost me?
My card is about to expire.  Are there any costs with a replacement card?  How quick do you mail it to me?
How fast can I transfer something from China?