Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is my top up not completing?
Problem with my top up going through
Can I choose between Visa and Mastercard?
Will I be fined for topping up by transfer?
I can't find the virtual card
How do I go about transferring money into my bank account?
I need to track the card sent to me.
My money transaction can't be seen by the person I sent it to
Why can't the person I sent the money transfer to see it?
My physical card is not working
I logged in wrong and am blocked, how do I log in?
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
Can I use a check to top up?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
What are the currency types that I can keep money in.
Would I be charged any fees if I added money to my account using an international card?
I want a refund on this.
I know there's money in my account, why did my account decline me?
Does it cost extra to send out more than one card?
When will a refund post to my account?
Can I directly deposit my salary to this account?
Need a new card, mine is expiring.
What can I use to receive my salary?
I did a cash deposit to my account but my balance is still the same. What happened?
I tried to transfer some money and it hasn't done it yet - what's going on?
My actual card isn't functioning.