Instruct: Classify the given online banking query into its corresponding intent.
Query: Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.
Do cash withdrawals cost anything?
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
Some cash I didn't get shows in my app
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.
My card is almost expired.  How fast will I get a new one and what is the cost?
What do I do if I see a transaction on my card that I don't recall making?
I can't find the money I just added to my account.
Why have I been charged an extra £1?
In the app, I see a withdrawal I didn't make.
Will I be charged for adding money by transfer?
Do I get to have one of those virtual cards I've heard about?
My virtual car is not working.
Will there be a charge for topping up by account with a SEPA transfer?
I deposited a cheque with some money, but the balance hasn't changed.
I had to pay a pound more than I anticipated!
What is the charge for receiving a SEPA transfer?
When did I get a $1 extra fee on my statement?
I want to revert a transaction I did this morning
I can't do the verification.
Can I use as many top-ups as I want?
Card payment still pending.
Can you tell me why I was charged $1 for a transaction?
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
app malfunctioning, does not know its me
when will my transfer arrive