Instruct: Classify the given online banking query into its corresponding intents.
Query: How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
I need a physical card.  What are the fees?
Why was my top-up declined?
About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?
Which fiat currencies are compatible for exchange and holding?
I can't be sure, but I think that someone may be using my card.
Is there a limit for the amount I can top up?
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
I want to use a cheque to pay.
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
How can I get a virtual card for a one-time transaction?
Why was I charged extra on my last UK pound to Russian ruble exchange?
My product was faulty.
A shop I go to didn't let me pay.
Do you think you're asking for too much information about me?
Why isn't my id verified?
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?
I tried to get cash in the ATM but it was not approved
What should I do if I have used all of my PIN tries?
I'm not sure where this charge came from.
Why am I getting a fee on a card payment?
Would you please unblock my pin? I don't know why, but it's blocked.
I made a transaction to the wrong account!
I can get my identification verified.
Why isn't my top up showing?  Was the money reversed?