Instruct: Classify the online banking query into its corresponding intents.
Query: How can I go about ordering a virtual card?
i need a virtual card
In my account I noticed my ATM withdrawal is still pending
Why did I get a $1 extra fee on the statement?
What would be a reason my transfer got declined?
ATM apparently not working?  Couldn't access funds in my account?
Why can't I withdraw cash?
Will you guys do Visa or Mastercard?
I have received my statement but I do not see my refund, why is that?
Do I need to verify the top-up?
Is there a charge for a physical card?
Delete my account please. Now!
I can't get my card out of the ATM, what should I do now?
What do I do if I have been charged twice?
What does it mean if my payment was reverted?
I want to close my account & I will never do business with you again.
I found my lost card. Am I still able to use it?
Is there anywhere  In the  Eu  this card can not be delivered in
How recent do my documents need to be for verification?
Can I get a card although I'm not in the UK
I tried to do a transfer but it didn't go through.
Please explain the fee on a transfer I made.
I've made a bank transfer but the money doesn't seem to be in my account.
My cash received does not match what has been requested
This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money
What is the verification process used for?