Instruct: Classify the online banking query into its corresponding intent.
Query: I'm unhappy with the exchange rate your cash transactions.
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
My identity verification isn't working
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
Why did I get charged for a withdrawal?
Where can I find a list of descriptions the disposable cards have?
I don't know my password anymore.
I tried to top up and suddenly my money disappeared
Help me unblock my PIN.
How do I return something for a full refund?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
I want to know how to transfer money with my credit card
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
can i use my app to get a virtual card
Can you tell me why my card payment was cancelled?
I used my card top-up but all of the money is missing.
How long will the transfer take?
Tell me where I can find the auto top up feature and a little bit about it please.
Why has my top up been cancelled
How to access my virtual card
The app says I got cash from an ATM but I didn't
I made a transfer into my account and now I need to cancel it
I must make several disposable cards every day.
Card payment didn't go through.
I'm due a refund and it is not on my statement.
Hello, I went ahead and checked my account details to be sure, and they are definitely correct.  I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.