Instruct: Classify the given online banking query into its corresponding intent.
Query: I thought transfers were free. Why was I charged to transfer?
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done
I want a mastercard
How come the ATM won't give me my money?
How can I get my Google pay top up to work?
What do I do to exchange currency?
Duplicate transactions appear on my account
my phone has been stolen by someone
Can you tell my why my funds transfer did not work properly?
I don't recognize some transactions.  Is someone else using it?
Can cash be used in physical locations to top up?
Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
Why was I charged a fee for my card payment?
Why wasn't my bank balance updated?
Why isn't a refund showing on my statement?
I transferred money but the balance did not update.
why hasnt my card come in yet?
How do I track the card you sent me?
In the App I see a payment that is not mine.
There's an error with the rate that is charged.
What exchange rates do you use?
Can I top up with cash
Is there a way to use this app with a disposable virtual card?
What is the age requirement?
Why is the payment I made still pending?