Instruct: Classify the given online banking query into its corresponding intent.
Query: I forgot my password to get into the app!
What do I do if I forgot my passcode?
Can you explain to me why a cash withdrawal shows up as pending?
Is there a  way to  get around fees
There is a record of payment I never submitted on the app.
Do you have an age limit?
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.
My card did not go through in a shop
How long will it take to urgently transfer something to China?
I purchased something while traveling, and the exchange rate applied was wrong.
I don't want to verify my identity
I think my card payment has been reverted
How can I fix this?  There is a double charge on my account.
I would like to be assisted with the activation of my card.
Why was the exchange wrong for the item I purchased?
Can I get a disposable card?  How many can I have?  How often can I use them?
Please explain to me the process of getting a virtual card.
I need to modify my details.
When I got cash, my exchange rate was off.
If I wanted to change my PIN, how would I do that?
On a card payment, why is there a fee?
There is a strange card payment I don't recognise.
What should I do if I want to get another card for someone in my family?
I have an unfamiliar direct debit in my statement.
How long until my new card gets here?
My balance doesn't show my deposit.