Instruct: Given an online banking query, find the corresponding intents.
Query: I did a bank transfer to top up, but the money is not available.
I need information explaining why my top-up failed to go through
After purchasing an item I noticed the exchange rate was incorrect.
A transaction to a friend still hasn't shown up.
Where is the transfer to my account?
Do you offer any discounts for someone who exchanges currencies frequently?
No transactions are being accepted, what's wrong with my card?
Are your cards available in the EU?
When my card expires soon, how fast is the replacement card sent and what are the costs?
Is it possible to get both Visa and Mastercard from you?
Are you ripping people off with the exchange rate?  It can't be that atrocious between banks.
When can I expect delivery?
Is there a way yo change my PIN?
Can you tell me about these disposable virtual cards?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
How do I order a new card when my old one is ready to expire?
I have a transfer waiting.
How can I tell what foreign exchange rate I will get?
Do I need to do anything? My phone was stolen yesterday.
I need to deposit my virtual card, how do i do that.
Am I able to use my American Express to add money to my account balance?
I was charged two times for the same thing.
What is the daily limit on my card?
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
How long will my payment be pending?
Where can I find Mastercard ATMs?