Instruct: Classify the given online banking query into its corresponding intent.
Query: I left my phone somewhere and can't use the app.
My phone was left at a hotel and I can't access the app.
Where do I activate my card?
Why did the bank reject my transfer?
How is this transfer supposed to work? It's not working for me.
Are cards available in the EU?
What is the fee to top-up my account
I want to add money automatically when I travel.
Why am I missing my refund
Do I need to use a limit on top-ups?
You sent me a card and now I want to link it.
What do I need to do to perform identity checks?
I made a mistake when making my last transfer, please cancel before it goes thru.
why am I being charged a fee for transferring money ?
How do I sign up for a card if I'm in America?
I used to know my password, but not anymore.
Can my children have an account?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
My card isn't here yet.
I tried to make a transfer and it didn't work.
What are the steps I need to take to cancel a transaction?
Can third party fees affect a transfer?
How long is the transfer?
I think there has been a mistake with my transfer
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
I received the wrong exchange rate for an item i bought.