Instruct: Classify the given online banking query into its corresponding intents.
Query: I have made a recent check and cash deposit that isn't reflected in my balance.
I haven't seen the cash yet from the cheque I deposited.
Transfer could not be completed due to being declined.
Why do you need me to verify who I am?
How can I check on the delivery status of my card?
Will I be charged for a top off transfer?
How long will it take for my money to be deposited?
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
Can both a Visa and Mastercard be received from you?
How do I reset my passcode?
why do I have to show my ID
I lost my passcode.
How do I go about transferring money using my credit card?
How can my friend pay me?
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
Why did the ATM eat my card?
In the app, where do I find my card PIN?
My physical card is not working
I used my card to top-up but the money is gone!
My statement has a charge that shouldn't have been made.
My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.
Why am I getting declines when trying to make a purchase online?
Does the package with my card have tracking?
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Do currency exchanges cost extra?
Are you only able to get a card if you're in the UK?