Instruct: Classify the online banking query into its corresponding intent.
Query: Why has my top-up been reverted?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
My card payment wasn't accepted.
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
How do I change to AUD from GBP?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
Is there a limit on disposable cards?
Is there a way to link cards if I have one of yours?
Do you charge extra for exchanging currencies?
How many times can I enter a wrong PIN before it is blocked?
There is a payment on my card that I do not recognize.
How do you determine your exchange rates?
I'm having difficulties changing AUD for GBP. How do I do this?
how long does delivery take?
I want to end my account
Why did I get charged a fee for my card payment?
A payment that I didn't make appears in my app.
My card has been stolen what do I do?
Is there a charge to use a Top up card in the US?
I need to see where my money came from.
Please tell me the types of currency I can hold.
It looks like a payment I've made hasn't made it through yet.
Can I use app to reset PIN attempts?
Is there a fee associated with using foreign exchange ATMs?
Do you take both Visa and Mastercard?
Someone else might be using my card without my permission.