Instruct: Given an online banking query, find the corresponding intent.
Query: Will you help me unblock my pin after putting in the wrong pin too many times?
Can I unblock my PIN in the app?
show me how to top up
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.
how come i was declined
I was just needing to know why my card got declined
What is needed for the identity verification?
Instructions for activating card
I got some cash but it wasn't the right amount.
My refund is not showing.
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
top up by my card is that possible?
Explain to me how to verify the top-up card.
Why do you need to perform identity verification?
What other currencies can I hang onto?
Why did my payment fail?
i bought the wrong size and would like a refund
Activate my card
And do you have virtual cards instead of physical ones?
I am under the impression that my top up is still pending
I want to do a bank transfer to this bank, from an account at another bank.
I could not get the cash I wanted
I am interested in changing my personal details.
Will my other US credit card be accepted?
I want a new card
when should I receive my refund