Instruct: Classify the given online banking query into its corresponding intents.
Query: I can't get into the app with the passcode.
I lost my passcode.
My latest transfer seems to be missing.
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
Will I get Visa or MasterCard?
My funds are low, can I auto top up?
I bought an item at the wrong exchange rate.
I am still waiting on my card?
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
why have I got a pending transfer? I'm confused!!
I had an unexpected fee
I cannot make a transfer to another account.
Why didn't I receive the correct exchange rate for an item that I purchased?
How do I receive a card?
Are top-ups allowed using Apple Pay?
Seems like my transfer was declined how come?
I need help from someone in your department with finding my nearest ATM.
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
How do I begin the process of a refund?
Are their certain cash machines where I can change my pin?
For what reason is my transfer still pending now?
Why would my card payment be cancelled?
I have not received a refund.
Why did you revert my top-up?
How can a payment be declined
I am unable to get cash from the ATM