Instruct: Classify the given online banking query into its corresponding intents.
Query: I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
My recipient hasn't received the money
Can you please explain the topping up transfer process?
Can you explain why my Google Pay Top isn't working?
Why was I not able to take cash from the ATM?
Are there any restrictions on where I use this card?
Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?
I cant find my card.
Why is the app showing a still pending message on a withdraw that has already been done?
Why isn't my purchase exchange rate correct?
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
How can I verify my top up?
Can you activate my card pls
Can I use a credit card from the US to top up?
How can I solve my issue with holding multiple currencies?
I want to inactivate my account.
In my app, a direct debit payment I didn't do shows in my app
Why would you decline my card?
I am travelling and I was wondering what your exchange rates are
Is it possible to cancel a transaction?
Can you tell me about the exchange fee?
How can I receive money from my friend?
I got a transfer fail message, but no explanation of why-- what happened?
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
How do I add money to my card?
What is the cost and time frame of getting a new card?