Instruct: Classify the online banking query into its corresponding intents.
Query: Transferred to account is not successful, help please?
I've transferred money into my account but the balance is the same
This transaction needs both a Visa and a Mastercard.
What is the process to change my PIN?
How can I top up with my apple watch?
I cannot see a refund in my account
I am being charged the wrong amount on my card.
Who can I speak with regarding a lost card?
Does it cost anything to transfer money for a top-up?
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
What was the issue with my topping up?
There is a withdrawal waiting.
What locations are cards delivered to?
Can Google Pay be used for top up, please help?
What is this extra fee that I got when I used my card to pay?
Talk me through modifying my details.
Why is the exchange rate for my payment incorrect?
How long will my top-up stay pending?
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
I think my card payment was reverted
I would like to cancel a transfer...is this possible?
My top-up was just cancelled.
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
Why is my card payment pending?
Why is the exchange rate on my card payment different than I expected?
The app won't let me transfer money to a beneficiary