Instruct: Classify the given online banking query into its corresponding intent.
Query: Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
what are the exchange rates for foreign currency ATMs
Do I have to go to the bank to change my PIN?
Why is my deposit still pending?
I want to add money automatically when I travel.
I haven't received my card and am worried it is lost.
Where do your cards get delivered to?
My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?
My salary is in GBP - what should I do?
Can I add money automatically to my account while traveling?
My transfer seems to be too expensive.
The app reverted my recent payment
Transfer isn't working?
Is there a reason why there is an extra £1 charge on my account?
Why is top up not working if I use my American express with my apple pay?
Are SWIFT Transfers available at this bank?
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
I tried to top up but the app rejected it.
My friend wants to send me money, can she?
Why did I get charged a fee for transferring money?
Explain to me how to verify the top-up card.
Could I get a mastercard if that's reasonable?
I couldn't transfer money to a beneficiery
Card payment has be declined.
I think my card payment has been refunded