Instruct: Classify the online banking query into its corresponding intents.
Query: I was overcharged one extra pound!
Why did I get charged one pound seemingly randomly?
Why was I not able to complete my transfer?
Do I get charged if I get money?
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.
Can I allow other people to top up my account?
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
I just got my card and cannot get it to work.
I topped up my account but the app failed to process it.
Help me verify the card used on a top-up.
Why did my payment not go through why did it cancel?
My cheque is slow to cash
What is the proper way to activate a card?
How can my boss pay me directly to the card?
There's an unauthorized direct debit in my app.
I bought something with my card and I was charged a fee
What should I do?  I topped off but the app reversed  it.
I got a new card, how do I link it?
Am I allowed to change my PIN anywhere?
How long does it take for my payment to process?
Could you send me and up date on the arrival of my card?
I'm expecting a refund but it's no where to be seen
Why can I not transfer money into my account?
What's the wait time for European transfers?
Am I able to get a refund for something I bought?
You advertise no fee when paying with a card then my statement shows a fee.