Instruct: Classify the online banking query into its corresponding intent.
Query: I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
Are you sure this is the interbank exchange rate? This rate is really bad.
My account says a withdrawal is pending - why can't I take cash out of the ATM?
top up not completed
where is the code for verifying the top up card?
I need to update my demographics.
European bank card for top up will come with any extra fees?
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
Can I deposit a check?
Are there charges for cash withdrawals?
I happened to forget my password
I made a card payment but it didn't work. Why not?
Explain the payment that was declined!
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
I don't have the means to prove my identity.
What are the age limits for your service?
Are there limits as to where my card will be accepted?
I have a fee listed for a transfer.
I want this fee reversed from my account.
It's been a week since you sent my card and I still don't have it.
Are there businesses that don't accept this card?
Could I get a MasterCard and Visa from you?
how do i see what i transferred
How much are the fees for adding funds using an international card?
Is there a fee for topping off by transfer?
I am looking for my top-up verification code and cannot find it.