Instruct: Given an online banking query, find the corresponding intent.
Query: I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
I thought it was free to make a withdrawal. So how much does it cost now?
Help me cancel a transaction.
Why is my transfer appearing as "pending"?
How do I get my money back for a duplicated charge?
In my app, a direct debit payment that I didn't do shows up.
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
What happened to my cash deposit?
Why am I unable to withdraw money even though in the past I've done it just fine?
Remove my account immediately.
for god sake, just delete my account i am sick of this
Is it possible to top up using a cheque?
You have declined my  payment.
I did not get enough cash
Why can't I withdraw cash from this ATM?
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
I'm not sure where my phone is.  Can someone else use the app?
what are the exchange rates for foreign currency ATMs
Is there a way to set up an auto top-up?
What's the youngest I can be to open an account?
I'd like to have it delivered on Saturday.  Is that possible?
I thought transfers were free, why was I charged?
What would I be charged in receiving a SEPA transfer?
I require verification for my source of funds.
Can I have a supplementary card?
Does it cost me to add cash?