Instruct: Given an online banking query, find the corresponding intent.
Query: Why was my card payment reversed?
I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
I must make a transfer from China and it is urgent. How long before the transfer is complete?
What types of currencies do you accept?
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
Is my new bank card on the way and is there a way to track it?
I did not make this payment that I see in the App.
The funds I transferred are not in my account
Where do you mail physical cards?
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
Why didn't my friend's transaction arrive yet?
How do I see the source of my money?
How do I activate my card so I can start using it?
I think the rate that was applied to my purchase using foreign currency is wrong. Help!
People are using my debit card - help!
Which foreign currencies do you accept for adding money?
I need to get a card, but I live in the US.
Can you explain why I am now getting charged a fee for using my card?
What is the wait time until money reaches my account?
Card payment didn't go through.
If I need an additional card, is there a fee for that?
Help my prove my identity.
Is my new card activated?
Is it possible to obtain both a Visa and a Mastercard from you?
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
Why do I get a fee every time I transfer?