Instruct: Classify the online banking query into its corresponding intents.
Query: Why was I charged for cash withdrawal?
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
I purchased something abroad and the incorrect exchange rate was applied.
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
I have a card payment that I don't recognize. What should I do?
Can you make exchanges with the EUR?
Is the PIN separately delivered?
I really need to know how to change my pin.
I am afraid to give you all my identify details.
how to get card pin?
I checked the app and my balance has not been updated for the cash or cheque deposit.
I could not get the ATM to work
I need to exchange some foreign currency. What's the charge for doing that?
I no longer need AUD, I need GBP instead, how can I make this happen?
My wallet was taken and I see that someone is using my card!   Please help me!
Which fiat currencies are supported for holding and exchanging?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
Does my account have the option to hold multiple currencies?
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
Help me!  I don't know what my password is.
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
I'm pretty sure my top up is still pending.
Do you have an option for auto top up?
I sent some money but the intended recipient says it hasn't arrived
Where's my card PIN?
How many physical cards am I allowed to have?