Instruct: Given an online banking query, find the corresponding intent.
Query: I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
A transaction I did to my friend hasn't arrived yet, why?
Why does the same transaction appear multiple times?
How long does it take for money to transfer as my balance hasn't been updated
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
Card payment is still pending, why is that the case?
Why is my cash still pending that I put in ATM?
How many top-ups can I use?
I would like to know the countries you are offer services in?
I think my card is lost.  What do I do?
I couldnt get cash in an ATM
Am I permitted to have a spare card?
I'm going to cancel a purchase.
Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before
Where is the cash deposit I made?
I can't input my pin again.
I purchased this item and would like a refund
Please send my refund now.
Do you deliver the PIN separately?
My card still hasn't arrived after two weeks, now what?
Why was I double charged?
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
How long does it take to get money from Europe?
Are there ways for other people to send me money?
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.
What are the sources for the funds in my account?