Instruct: Classify the given online banking query into its corresponding intent.
Query: A transfer to my account was denied.
Why can't I transfer money to a beneficiery?
I was charged too many times for one transaction.
What's the phone number to freeze a card?
Do you accept all cards and currencies?
I lost my phone, what should I do?
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
Where Is the top up verification code found?
I need to add my new address now that I've moved.
There is a refund missing.
How can I find a way to transfer money without it being rejected?
When I use my card, it says decline?
My card is stuck in an ATM machine, how do I get it back quickly?
Can I change my PIN remotely?
After purchasing an item I noticed the exchange rate was incorrect.
Do you know how I can verify that I did a top-up to my card?
What do I do to get ahold of my own card?
How do I activate my card, so that I can start using it?
I can't find my refund. Please help.
when will the balance on my account change form a transfer
How do I close my account, since I'm dissatisfied?
I'm interested in getting a virtual card.  How do I get one?
What is the $1 transaction on my account?
From what countries can I use an account?