Instruct: Classify the given online banking query into its corresponding intent.
Query: My cheque is taking a while
The cash deposit I made this morning has not been credited to my account
Transfer has failed.
For the identity verification, what do you need?
How would I top up with a cheque?
went somewhere else, need to change details
How do I find the top-up verification code?
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.
I wanted to take out $100 but I only got $20.
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
My card is about to expire. What do I need to do to keep using my card?
I would like to change currency
How to unblock my PIN?
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
Are there limits with top-up?
What forms of ID should I use for verification?
What are the currencies that are accepted to add money?
Is there a tracking number for the card you sent me?
When can I expect to receive my card?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
My payment has an incorrect exchange rate.
do i have to talk to someone to close an account or can i in the app
Why do you need my name and ID
I need information explaining why my top-up failed to go through
My statement has not shown my refund.