Instruct: Given an online banking query, find the corresponding intents.
Query: For what reason is my transfer still pending now?
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
WHAT IS THE REASON FOR THAT
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
the exchange rate at which my card payment is at is wrong
My card is lost!  Please help me!
What steps should I take before my card expires?
There is an unauthorized payment in my statement.
Can you give me a virtual card?
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
Can I use my account without verifying identity?
I left my phone at the hotel.
Are there limits with top-up?
Help, I was charged twice!
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
My salary comes in GBP can I change my options somewhere?
Why is there a $1 charge on my statement?
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
Why did my payment go back to my account when I bought something?
There is a withdrawal waiting.
I see I was charged $1 for a transaction.
Is there any type of fee for currency exchange?
My card is needed soon