Instruct: Classify the online banking query into its corresponding intent.
Query: How long until my new card gets here?
how to track the card you sent
What do you need my identity details for?
How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.
I have a confusing payment appear on my statement and I don't recognise it!
For the identity check, what kind of documents do I need to have?
Can you tell me where I can order a disposable virtual card?
How can my friend send money to me?
How do I return something for a full refund?
Which US cards have top up charges?
i am not a premium customer but i want a virtual card, how do i get it
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
I think someone stole my card because I can't find it.
Can I use my card in another institutions ATM?
I need more money in my account. Can I add more by transferring?
cancel my account
What is the charge for paying with my card?
There is  a charge I don't recognize.
What ATMs take this card?
What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
Why am I being a charged for using my card?
My disposable virtual card was rejected.
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
The cash abroad exchange rate is applied wrong.
My phone is missing or stolen.
Is there a fee for topping off a US card?