Instruct: Given an online banking query, find the corresponding intent.
Query: Tell me why my card payment has been declined.
How come my card payment has been declined?
Why hasn't my cash been deposited yet?
Does it cost anything to do currency exchanges?
Can I use SWIFT transfers?
Can you show me how to top up with Google play?
My card expires very soon.  What is the cost and delivery time to get a new one?
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.
I live in the EU - can I get a card?
Why is there an extra charge on my statement.
Is there a reason that my top-up is still pending?
How many days to deliver to a US customer?
How do I verify my identity online
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?
the exchange rate is wrong from something I got in another country
The app is showing mt withdrawals that aren't  mine.
I have a confusing payment appear on my statement and I don't recognise it!
Why do you require identification documents
The fee charged when I changed rubles into British pounds was too much.
I can't use my card because it is not working.
Hi, I have done a topup, but my money was reverted. Please look into this issue.
My card's expiration is approaching, how do I replace it.
Is there a way to verify a card top-up?
Where can I find my card PIN?
I must have entered my PIN wrong.
I need to move money to another beneficiary. Why is it not working?