Instruct: Classify the given online banking query into its corresponding intents.
Query: What would be a reason my transfer got declined?
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
Why is my transfer pending when I already made it?
Where can I find my card PIN?
I tried activation my card and it didn't employment
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
I would like my refund for this item I bought.
I did a money transfer to my account and it is not showing there.
Why are my withdrawals suddenly being declined?
I have my card now how do I activate it?
Where is my pin? I don't have it yet
Please explain how I use the disposable cards?
I am interested in changing my personal details.
Why would my card payment get reverted?
The store card reader would not accept my card.
How do I change my name after marriage
When can I expect money to be transferred to my account?
Why would a transfer to an account not be allowed?
Please explain to me how to know where my funds are from.
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
What is needed for the identity verification?
I forgot the code I need to get into the app.
Can I use SWIFT transfers?
Card refund is not showing up in my statement.
Where is my top-up generated from?
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?