Instruct: Classify the online banking query into its corresponding intent.
Query: I really need to know how to change my pin.
Can I change my PIN without going to a bank?
left my phone at hotel, cant use app
I need to do a card activation.
I noticed that i got charged extra for using the card.
I can't remember my passcode.
Why is there an identify check?
I am inquiring about why there was an extra fee charged when I used an ATM.
Currently I can't get my card to work.
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
I wasn't able to do a transfer to an account
Why hasn't the transaction I did to my friend arrive yet?
Why do I see an extra £1 charge on my statement?
I was charge a fee that I wasn't told about
I tried to make a transfer but it failed. will you tell me why?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
Mastercard is preferred to me.
I bought something and want the money refunded can I get some help with that?
Will you charge me if I top up by card?
I really want a physical card. How do I get one?
My top up was rejected. Why?
Who can I speak with regarding a lost card?
How to exchange my currency
where exactly does money come from
How come I can't get money at the ATM
terminate my account please