Instruct: Given an online banking query, find the corresponding intents.
Query: What may be the reason that my transfer did not go through?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
I cannot view the refunded amount in my account.
Can I do a SWIFT transfer?
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
What do I do if I can't access my passcode?
Where do you deliver cards to?
I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?
Show me how to link the new card,
Help!  What should I do?  My phone was stolen yesterday.
What are the reasons to be charged a fee on card payments?
I should not have been charged a fee for cash withdrawal.
I am afraid to give you all my identify details.
I withdrew cash but it still shows as pending?
Will I be charged for receiving the money?
What will I need to configure if my salary is in GBP?
I need an actual card that I can hold in my hand, how do I do that?
How can I top up with a cheque?
I need to track the card sent to me.
How many different currencies can I have my money in?
My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.
My PIN number was incorrect, and I can't access it.
Why are my withdrawals suddenly being declined?
I can't get the top-up to work! What's going on here.
Waiting for the cash I deposited this morning still