Instruct: Classify the given online banking query into its corresponding intent.
Query: Why did you charge me a fee when I made a transfer?
Extra charge during transfer
I see cash withdrawal activity in the app that is not mine.
Can I get a card even though I live in the US
I purchased something abroad but the exchange rate is incorrect.
What do you require for identity verification?
In which countries can I get a card?
Are there limits as to where my card will be accepted?
Where in the app do I go to verify my identity?
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
need to verify source of funds
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
Give me a refund now!! I am still waiting.
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
Is there a charge for using an European bank card for top up?
i am express delivering my card to the us, how long will that take
Is there a problem with the payment that I see is still pending?
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
Why isn't the transfer to my account showing up?
Can I get the Mastercard?
Does this app have the same exchange rate as third parties?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
In my statement, I got a €1 extra fee.
Why was there a fee for paying by card?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please