Instruct: Classify the online banking query into its corresponding intents.
Query: I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!
What does it mean when a cash withdrawal is pending?
phone is gone
Can third party fees affect a transfer?
I see an unauthorized withdraw.
Are there any fees associated with receiving money?
Help me get the virtual card working.
Is there a limit for age?
Why did I get charged for withdrawing cash?
My card arrived but I need to make it work in the app, how do I do that?
I already have an account. Why can't I use it unless my identity is verified?
I was unable to activate my card.
Rates were applied wrong while using foreign currency at an ATM.
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
I still haven't received my card in the mail
How do I verify my new card?
You shorted me money when I tried to make a withdrawal.
What is the wait time until money reaches my account?
Why didn't I receive the right amount of cash at the ATM?
I got less cash than what I specified for through the ATM.
what are the reasons why you would not be able to process a payment
Who do I call to activate my new card?
My card was declined
My top-up hasn't gone through, what happened?
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
Is it possible to top up by card?