Instruct: Classify the online banking query into its corresponding intents.
Query: A transfer has to be cancelled.
I would like to cancel my previous transaction
How will I know my pin number?
What is the first step I need to make for being able to access my account?
I am sure I have plenty of money to transfer but my transfer is being declined.
What's the procedure with currency exchange?
what documentation do I need for the identity check?
Can I get information on the identity checks?
I'd like to use my American Express to place money into my account.
Where is this card accepted?
What are the exchange rates you assign?
I transferred money, why was charged for an extra fee?
Does this program take SWIFT transfers?
Do you offer services that hold money in different types of currency?
What countries do your services support?
i asked for 100 only got 80
I was denied cash at an ATM
I need to check status as my friend hasn't got money I sent.
my card payment has been declined, do you know why?
My top up has failed
Why can I not transfer money into my account?
How can I unblock my PIN?
what is the fee for topping up by card?
I am still waiting on my bank transfer
I made a cash deposit, but it hasn't shown up in my balance yet.
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.