Instruct: Classify the given online banking query into its corresponding intents.
Query: Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
Why can't I transfer to another account?
Can you tell me the status of my new card?
How do I top up my account with a bank transfer?
How many disposable cards am I allowed to have?
Can I use a credit card from the US to top up?
Why was there a fee for my cash withdrawal?
I've already sent the money out and still have not received money in my account.
I did not receive the correct amount for the exchange rate.
Why did I have to pay an additional amount when using my card to pay?
The app says I got cash from an ATM but I didn't
Help me with a PIN change.
I exchange my currency quite a bit.  Do I get an exchange price break?
How long does it take for a money transfer to show up?
My phone was left at a hotel and I can't access the app.
I want to change my PIN.
I thought transfers were free. Why was I charged to transfer?
I just checked and my payment was cancelled, why?
do i need to wait to get my card before getting a pin
Can you change my currency to EUR?
Tell me about verifying top-up
I bought something that I need a refund for.
Is there a way to tell where the money came from?
Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.
I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?