Instruct: Classify the given online banking query into its corresponding intent.
Query: I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear?
Is there a reason my payments are pending?
It looks like the exchange rates on my card payment are wrong
My account was charged a fee. When did you start charging extra for card payments?
How many disposable cards per person?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
can I be charged for topping up by card
Can an apple watch be used to tup-up?
Where in the app do I go to verify my identity?
My source of funds require verification.
Explain to me why a transfer would be declined.
Can I return an item?
what are the exchange rates for getting cash
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
How long should I wait for top up go go through ?
Top up is not working even though I have my AMEX in apple pay.
For some reason, I'm unable to transfer funds.
Help Me!  I lost my card.  What should I do?
I didn't receive the correct exchange rate when I got cash.
I need to get a card, but I live in the US.
The amount of cash I received was not the full amount
Is there an age limit to when my child can use these services?
What is the reason a transfer shows as pending?
My balance didn't change after I transferred some money.
Salary in GBP has been received. Does it need to be configured into another place?
How come a fee was charged when I tranferred money