Instruct: Classify the online banking query into its corresponding intent.
Query: What is the source of the money in my account?
How can I receive verification for the source of my funds?
Why has my top-up not worked?
Please tell me why the same transaction is showing up on my account more than once.
i would like to top up with check
Can I write a cheque to top up?
What is the age limit?
For the identity verification, what do you need?
What is the price for a physical card?
I live in the UK. Can I get a card?
are you sending me my card?
Someone else accessed my account and made a payment.
Can I top-up automatically?
Can exchanged be made to EUR?
How much does top up fees cost?
Will you help me unblock my pin after putting in the wrong pin too many times?
Why is my payment declined? It looked like everything worked ok and my account was fine.
Where can I get money from my card?
How can people transfer money to me?
How long should it take for my top-up to finish? I've been waiting a while.
I have an incorrect charge and would like a refund.
Is ordering a new card from China available?
I don't see me 'top up' in my wallet
Where is the closest ATM to me?
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
There is the same transaction showing more than once.