Instruct: Classify the online banking query into its corresponding intent.
Query: It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
I made a card payment which is showing me pending.
Am I charged if I make a top-up?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
What is the maximum top up?
I want to deposit funds, what payments are accepted?
Can you tell me the restrictions for the disposable cards?
Where can I find the top up verification code?
My salary is deposited in GBP. Do I need to choose the currency?
Is there a way to change my PIN without having to go to the bank?
I got a strange cash withdrawal in my statement
What are the fees imposed when I make a transaction?
Is verifying my identify important?
Is the PIN sent in another message?
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
I can't verify my ID. Why?
Is there a way I can get a Visa card?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
I'm not certain my top-up went through yet.
how do I know where I can get money withdrawn?
app malfunctioning, does not know its me
How do I go through the identity checks?
Can I get my money back on an item?
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
Someone might have access to my card!  There are some strange payments showing up on my account.  What do I do?