Instruct: Classify the given online banking query into its corresponding intent.
Query: I don't have my mobile device and am unable to make the payment because I forgot my details.
I don't know where my phone is.
I was charged a fee when buying stuff with my card.
I couldn't transfer to an account.
Where did my extra fee for the transfer come from?
why wouldnt the atm give me money
What is identity check?
I need a new card and I live in the United States.
What documents do I need for the identity check?
How and where can I find the identity checks?
I need more assistance with how to activate my card.
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
Where do you mail physical cards?
I have a charge for something I didn't buy.
How can I get disposable virtual cards?
Why was I charged twice for the same thing?
There is the same transaction showing more than once.
I need to delete my account, please.
Can I use this all over the world?
I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?
I don't see me 'top up' in my wallet
Can this app exchange American and English currency?
I'm trying to verify my top up card, how do I do that?
I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?
Can you tell me why I was charged $1 for a transaction?
I was made to pay a fee for making a transaction with card.