Instruct: Classify the given online banking query into its corresponding intents.
Query: I have an unknown direct debit payment on my account
I have an unfamiliar direct debit in my statement.
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
I no longer want to transfer funds, can we cancel that transaction?
I was charged more than once for a card payment I made.
Can you tell me why the transfer isn't showing up on my account?
Will my employer be able to pay me with this service
I need to cancel a purchase that I made the other day.
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
Do I get an actual card?
What is this extra fee?
Can I deposit money using Apple Pay?
I ordered a card and would like to know how to track the delivery progress of it.
Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.
Please tell me how I can get a virtual card.
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
How old do you need to be to have an account?
How is my money transferred to the account
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.
The wrong exchange rate was applied to me while pulling out cash.
Why won't cash come out of the ATM?
What is the charge for paying with my card?
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
For some reason my card payment didn't work
I think a card payment I made was cancelled.
I tried to make a top-up and it was canceled, why is that?