Instruct: Given an online banking query, find the corresponding intents.
Query: Why has my card been declined?  whats the deal?
I don't understand why my payment was declined. I thought everything was ok.
If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it.  Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.
Why can't I complete the transfer?
I did a payment but the app cancelled it.
Can i receive transfers from my employer to this account?
Please help me get a Visa card.
I lost my card, what do I do now?
I moved and need to change my address.
The exchange rate for my card payment doesn't seem right.
Are there going to be fees from adding money with an international card?
Why didn't my transfer to a beneficiary go through?
Why am I being charged for getting cash?
I checked my statement and saw a charge of one pound, where is this charge coming from?
Why won't my virtual card work?
When will my account receive the money?
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
How do I link my new card?
I want to cancel a transfer I just made.
my transfer isn't there
Someone has access to my card info.  I still have the card, but someone just withdrew cash.  How do I get this corrected/stopped?!
How do you top-up using cash?
What is my money worth in other countries?
The expiration of my card is near, how do I order a new card?
There is a potentially fraudulent direct debit on my account.
How do I change my account details?