Instruct: Classify the given online banking query into its corresponding intent.
Query: I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?
please help my transfer go through
Looks like my top up failed.
Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?
I have kids and I'm curious at what age could they start to use your service.
How many incorrect attempts cause card to be blocked?
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
How long will my most recent transfer take to go through? The recipient needs the money urgently.
I haven't received my card yet, how long does it normally take?
Why is it important to verify my identity?
When I made a cash transfer abroad the wrong exchange rate was applied
The currency exchange rate was wrong for a purchase I made.
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Can you tell me where my funds come from?
Can I withdraw money from another bank and transfer it into my empty account?
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
I no longer need AUD, I need GBP instead, how can I make this happen?
Can you tell me why my top-up failed?
I can't find my card! Can you help?
Can I top up my account with Google Pay?
My ATM withdrawal is taking forever
What are the disposable cards used for?
I am 16 and just started working at McDonalds can I deposit my checks at your bank?
I thought transfers were free. Why was I charged to transfer?
from where are coming your exchange rates?
I can't see a transfer to my account I made.