Instruct: Classify the given online banking query into its corresponding intents.
Query: I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
Please help revert my transaction from this morning.
My beneficiary didn't receive my transfer
Why am I not able to withdraw cash from this ATM?
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
There is a cash withdrawal on my statement that I don't recognize
I exchange my currency quite a bit.  Do I get an exchange price break?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
How long should I wait for the card to arrive?
What happens when a beneficiary can't receive my transfer?
Show me how to link the new card,
I would like to know the countries you are offer services in?
do you offer refunds? i would like to return purchase.
How is top-up verified?
I hate this company! Can you delete my account?
May I get one of your cards?  I live in the EU.
When does a UK transfer show up?
How can I tell what foreign exchange rate I will get?
What is the refund policy?
I'm still waiting for the top-up!
What countries are getting support?
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
Can I change my details because I moved?
Says that my top-up is incomplete?
How do I access the virtual card?