Instruct: Classify the online banking query into its corresponding intents.
Query: What exchange rates do you use?
Do you know the rate of exchange?
My card is due to expire
There are two of the same charge on my statement.
Would you be able to offer me a discount, since I need to exchange currencies frequently?
There is a withdrawal on my account I didn't make.
How can I tell if someone else is using my card?
Who do I call to cancel a transfer?
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
Why did my top up get pulled back out?
Will you charge me more if I top up with an international card?
The applied exchange rate is wrong for the cash I got abroad.
is there a way to fix my top up
If I top up by card, what options do I have re: currency and card type?
virtual card won't work for me
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.
Will the system automatically update once there is no more money left?
Is it possible to have a discount for exchanging currency frequently?
Why is it I am charged an extra fee when I use the ATM?

Where can I use my card?
What is the maximum for top-ups?
Why have I been charged a fee for cash withdrawal?
Why have I been charged for pulling cash out of my own account?
I got married and need to change my name.
My PIN isn't working.