Instruct: Classify the given online banking query into its corresponding intents.
Query: I've been trying to do a transfer multiple times and have failed? Is the system down?
Can you please explain why my transfer failed?
I lost my phone.  What do I do to block someone else from using my account?
How can I verify my source of funds?
I want to exchange USD and GBP with the app
I want to add money automatically when I travel.
What do I do if I have forgotten my passcode?
The machine only paid me a hundred when I wanted 20
Contactless payments need to be enabled for my card.
A duplicated payment was made for something.
€1 was in my statement as an extra fee.
Why do the top-ups need to be verified?
I believe my top up did not work.
Why was I charged a fee for withdrawing money?
It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.
My virtual card is just not going through.
Will I be charged for adding money by transfer?
Are cards from the US accepted?
Is it possible to cancel a transaction?
Can you assist on apple watch top ups?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
My card has not been delivered yet and its been a week since I ordered it, please help
Why have I received a rebate for my payment after a week?
I sent money to a person and they haven't received the payment yet.
where is my money from this morning
I withdrew cash but it still shows as pending?