Instruct: Classify the given online banking query into its corresponding intents.
Query: I want a real card
I need to order a new card.
My top-up is taking a while to process!
I think a payment I made with a card was cancelled.
this verifying the top up is annoying
what are the locations i can withdraw money
I require verification for my source of funds.
My statement shows an extra fee - what is it?
Are there any discounts in exchanging currencies frequently?
Help!  The app has an ATM withdrawl that I didn't make.
Do I have a card PIN?
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
I cant find my card.
There are transactions that I don't recognize. What do I do if I think someone is using my card?
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
Can it be delivered on a certain date?
Your service is bad.  Close my account.
What is the closest ATM?
I was supposed to receive my new card by now, but it hasn't came in.
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
What apps can I use to top up my account?
How do I locate my PIN now that I have my card?
How come my top-up didn't go through instantly, like it usually does?
What does it mean when a cash withdrawal is pending?
I wanted to know why there is a transfer of mine pending.