Instruct: Given an online banking query, find the corresponding intents.
Query: Where do I go for a refund?
I want my purchases cancelled.
My card got trapped inside an ATM, what should I do?
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
I don't know my password anymore.
I purchased something abroad and the incorrect exchange rate was applied.
Is there a fee to get an actual card?
How do I dispute a direct debit that I didn't do?
Why did I only get $20 now the full amount I wanted?
Can I use my account even though the identity verification has not passed yet?
There is a direct debit payment I don't recognize.
Why was my ATM withdrawal cancelled?
Can I add a card to back into the app?
What is the reason for my card payment to be reverted?
When I topped up the app reverted it.
Why didn't my transfer work?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I need an ATM right now!
Why did I get a fee from the ATM?
Why does my statement have an extra fee?
I have a trip coming up and want to add money automatically.
Can you explain why I was charged extra when I used the card?
Can I use my account although the identity verification has not been accepted yet?
How long does a transfer from the US take?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
I tried to top up but the app rejected it.