Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a specific date it can be delivered by?
I placed my order a week ago. Is it ok that my card isn't here yet?
Can I have a refund for one of your products?
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
Could you tell me about the restrictions that are on the disposable cards?
I just initiated a transfer but I'd like to cancel it.
What do i do to get a physical card?
Are there any disposable virtual cards?
I wish to remove my account.
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
What is the extra fee that showed up on my card?
How long does it take to get a refund on something I bought?
This company is bad, delete my account now.
There is money missing from my account.
What ATM machines allow this card?
The ATM wouldn't let me withdraw cash.
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
what is the exchange rate for foreign ATMs
What can I use to receive my salary?
What happens after my card expires?
Are EUR exchanges acceptable?
Is there a reason my refund isn't showing on my statement?
How do I perform identity checks?
when will the balance on my account change form a transfer
Why isn't my pending transfer finished?
Why do you need me to verify who I am?