Instruct: Classify the given online banking query into its corresponding intents.
Query: There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?
why do I have an unknown payment?
When did you send me my new card?
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
HOW LONG THE CARD VALIDITY
I would like to order a virtual card, where can I get one?
My new card is here, what's the process for activating it?
Can you tell me more info about virtual disposable cards?
When can I expect money to be transferred to my account?
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
I am inquiring about your auto top up feature.
Can I use the card at any cash machine?
What do I do if I got the wrong amount at the ATM?
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
Why did my transfer not work, it says it was declined?
I received a decline message on a transfer
Why is there an additional fee showing on the statement I received?
How do I get selected for a visa card?
Why can't I get cash out?
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
If I exchange currencies frequently, is there a discount?
The exchange rate is incorrect on an item I recently purchased in a foreign country.
I was charged for a cash withdrawal, why?
I need a number of disposable cards everyday.
I must change my PIN as soon as possible.
Why is there a fee for doing a transfer?