Instruct: Classify the online banking query into its corresponding intent.
Query: Please let me know how to change my PIN?
Are there any specific cash machines that I have to go to in order to change my PIN?
Please help me get a refund?
I want a new card
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
Please help!  There was an extra fee when I got cash.
I don't have my cell phone with me so I cannot access the system to complete the transaction.
I made a payment that's pending. Will it go through?
How long will it take for my transfer to arrive?
The top-up card is verified how?
How do I close my account, since I'm dissatisfied?
What I topped up was reverted by the app.
How can I cancel a transfer I made
I moved so I need to change my address. How do I do that?
I have money in a foreign account that I want to send to this account.
I lost my phone! Will my card still work?
I deposited money but my balance hasn't been updated yet.
I noticed an extra fee when I paid with my card.
I want a physical card
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
I have exceeded the number of PIN attempts
Why is my withdrawl to cash still pending?
I get a "decline" message when doing a transfer
can i get a virtual card
I was charged for using my card?
What does the decline message mean