Instruct: Classify the online banking query into its corresponding intent.
Query: What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
Why isn't my top up showing?  Was the money reversed?
I didn't receive the correct amount of cash
Do I need a photo ID to activate a my new card?
The ATM would not give me cash,why?
Why do I have a transaction showing multiple times?
Do you offer account's for minors?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
How to verify top up card?
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
What is the charge to make a transfer
There is a withdrawal on my account that I don't remember initiating.
Remove my account immediately.
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
What do I need to do to get my new card which I have requested 2 weeks ago?
Where is the closest ATM I can use?
Where are the virtual cards?
Will I be able to get both a visa and a mastercard?
Can I add to my account using a cheque?
My beneficiary is not allowed?  Why?
Why did I get charged more for using my card?
When exchanging, how much are the rates?
Can I top-up by cheque?
I can't get my virtual card to work at all
I moved, can I edit my personal details?
There's something wrong on my bill. A transfer fee should never have been added.