Instruct: Classify the online banking query into its corresponding intents.
Query: I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
Can you check the exchange rate on a cash transaction I did overseas
Which currencies will you exchange?
Why was an extra charge added when I used my card?
I requested a refund but can't see it.
I need to activate my card, how is that done?
Pending still shows on this transfer, why?
I need multiple cards per day, and they all have to be disposable.
Although I transferred some money, it has not as of yet, arrived.
I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?
A transaction to a friend still hasn't shown up.
What steps do I have to take to change my PIN?
need to know places i can withdraw money
Can I withdraw money from another bank and transfer it into my empty account?
How do I receive a refund for my item?
I would like to top up my account with a bank transfer, is that allowed?
Can this app take my salary?
I have a transfer from the US, How long is the wait?
How come my top-up didn't go through instantly, like it usually does?
I would like to link my card to my account.
How much longer is it going to take to get my new card?
What ATM accepts Mastercard?
How old do you have to be to open an account?
I was charged a transfer fee, why is that?
My statement contained a one pound extra fee
My card payment failed.