Instruct: Classify the given online banking query into its corresponding intents.
Query: What's the reason for needing to verify my identity?
Why do you have the identity check
I did a payment but it was reverted by the app
Tell me what I need to do to activate my card.
How do I actually obtain a card myself?
can i see money source?
How do I get a new card when my old one expires?
There is  an extra 1£ charge on my app. Why did it charge me extra?
Can I tell if my top off didn't work?  It doesn't seem to have.
What is the process for activating my card and using it?
What  is the verification process for a top up card?
I need to add a serious amount of cash to my card, how do I do that?
When I topped up the app has seemed to reverted it.
How can I get my card out of the stupid ATM that ate it?
Are you okay with exchanges to EUR?
Will you be able to exchange to EUR?
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
How would my friend be able to send me money?
Is there a reason that my transfer failed?
Is there a charge for SEPA transfers?
I dont have identification
Where can i top my card for free?
i need a refund right away but the funds aren't available in my account
I want to top up my account. Can I do it with Google Pay?
Why has my top up been cancelled
A wrong amount of cash we sent to me.