Instruct: Classify the online banking query into its corresponding intents.
Query: When can I expect delivery?
I need to get my card quickly
I need to make a transfer but it keeps getting declined I need Help!
Why is there a direct debit set up in my name?
Please help revert my transaction from this morning.
I topped up but my money is not showing. Why is that?
Why are my withdrawals suddenly being declined?
There must have been a mistake, why was I charged an extra pound?
Please help me with my card.  It won't activate.
Can I order a new card to China?
I have been charged twice for the same transaction.
How much is it to buy another card? I was hoping to buy another one.
I was made to pay a fee for making a transaction with card.
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
How can I update my personal information after moving?
why did i get declined transfer
I have the funds, why can I not use my top-up?
How old do my kids have to be use this?
I'm unhappy with the exchange rate your cash transactions.
How long does a payment show as pending before i should worry about it?
i have a pending top-up
The expiration date for my card is coming up, how do I get a new card?
Got only $20 when I tried to withdraw $100.
I don't know what my passcode is, can you help?
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.
what are limits to top up