Instruct: Given an online banking query, find the corresponding intent.
Query: What do I use to verify my identity?
What are the steps for identity checks?
Are all fiat currencies supported?
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
Is it normal to see a fee for transferring money?
My account is showing a double charge.
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
Why am I not able to get cash from the ATM?
How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?
What's the process for terminating an account?
Do you have an auto-top function and how do I use it if so?
I got double charged!
How many different currencies can I have my money in?
What do I do if I have exceeded all my PIN tries?
Would I need to pay extra for currency exchanges?
What do I do if the ATM took my card?
My card needs to be activated.
I think you reverted my top up.
My card payment reverted back, I think.
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
Can you help me find the virtual card?
I have no way to prove my identity.
How do I link my card in the app.
I want to deposit funds, what payments are accepted?
How can I obtain a virtual card?