Instruct: Classify the given online banking query into its corresponding intent.
Query: I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
There has been a red flag on my top up.
I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
There's a €1 fee on my statement, why?
I still have not received an answer as to why I was charged $1.00 in a transaction?
Please provide currency exchange rates
I need my card activated.
Can I have a mastercard?
Are all European currencies available for holding and exchange?
What are the disposable cards restrictions?
I made a purchase and was charged at the wrong foreign exchange rate.
Do you have info about the card on delivery?
How much does it cost to us US cards?
I'm confused as to why my top-up did not go through.
Do you have to be 18 to make an account?
How is my PIN sent?
I found a charge on my debit that I did not make.
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
I'm not able to withdraw money from the ATM but I'm not sure why.
I just received my card and I'd like to activate it.
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
How do I know what my account is set to, I am paid in GBP?
Card refund is not showing up in my statement.
Why would I need a disposable card?
I lost my card and need a new one, will it cost me?