Instruct: Classify the online banking query into its corresponding intents.
Query: Why did I get charged for withdrawing cash?
Why was there a fee on my cash withdrawal?
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
Delete all of my account information and my account right now.
how do i get a pin for my card
Why hasn't my payment gone through yet?
Can you tell me why the card payment came back?
Are currency exchanges free?
Who charged me a fee for paying by card?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I need my refund
Why can't I transfer to another account?
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
Is EUR one of the currencies you deal with?
I would like to report an issue with my product and want to get it refunded
My card's expiration date is close.
I do not feel comfortable verifying my identity.
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
Card payment is showing as pending
I would like to know how to transfer money into my account.
Will there be a charge for topping up by account with a SEPA transfer?
Can you tell me what cards and currencies you support?
Help me please, I need to top up cash.
Please provide me a list of ATMs that accept my card.
Where do my available funds come from?
I did not receive the right amount of cash.