Instruct: Classify the online banking query into its corresponding intent.
Query: What do I do if my PIN was blocked?
My PIN is not working, can you help?
What is the return policy?
I have multiple of the same transaction
Why did I get declined when trying to get cash?
When did I get a $1 extra fee on my statement?
How can I put more money into my account?
want to know where funds come from
Why was I charged this extra fee while doing a transfer?
Show me where to order my card.
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.
My topup got reverted. Please let me know if there is any issue in system.
I am still waiting for a transfer to show up
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
what is this extra charge with my purchase?
My card didn't work at the ATM in Notting Hill.  Is my card working?
I'm being asked for a verification code. Where do I find it?
I sent money to someone but they haven't gotten it yet
I travel a lot, can I get a bulk currency exchange discount?
I see an unfamiliar payment on my statement.
Tell me why my transfer was declined.
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
My card will expire soon, do I need to order a new one?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?