Instruct: Classify the given online banking query into its corresponding intents.
Query: Why am I getting a fee on a card payment?
What are the reasons to be charged a fee on card payments?
I tried transferring to an account but it didn't go through. What happened?
How do I close my account?
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know.  Please can you help?
Why was I not able to get cash from the ATM?
How long does the "pending" period of a transfer take?
How do I report a cash withdrawal that wasn't me?
How do I top-up my card with a cheque?
Why did my top-up not work?
Why is  my balance not updated?
Not sure what my password is.
Can you tell me why I was charged to withdraw cash?
My card is needed soon
Someone else charged my card!
The app doesn't think it's me.
why hasnt my card come in yet?
Why am I unable verify my id?
My funds must be verified
I sent some money and the account hasn't recived the transfer I made.
Can I check to see where the funds came from?
How do I use a cheque to top up?
How can I trade currencies with this app?
Can it be delivered on a certain date?
Why do I need to verify my identity?
Why is it showing that my account has been charged a dollar that is showing as pending?