Instruct: Classify the given online banking query into its corresponding intents.
Query: Would I be able to get a second card?
If I want to send out more cards, do you charge extra for that?
I did not get the right amount of cash from the ATM.
How long do transfers take to show up in my account?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
Is it possible for me to top up with cash?
Is American Express supported for adding funds?
Is there a pay structure for currency exchanges?
I bought an item then noticed the exchange rate was wrong.
I was charged more than once in a single transaction
Why is my payment still pending?
I need to move money from another bank to this account.
I'm having trouble proving my identity
If I need to make an exchange from USD to GBP, how can I do so in the app?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
Help me. My transfer was declined. How could this happen?
Is there such thing as an auto top-up option?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
Why was a fee changed for my transfer?
What to do if my physical card is not working?
I only have a card from the US is that okay?
Is it possible to get a new card in China?
There are transactions that I don't recognize. What do I do if I think someone is using my card?
How can I add a new card?
What process should I use to transfer money into my account?
Why cant I send money to a beneficiary?