Instruct: Given an online banking query, find the corresponding intents.
Query: My friend says he hasn't received my transaction
My transfer hasn't arrived
how much to get my card in 2 days?
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
Is the PIN sent in another message?
I am yet to receive my pin.
I bought something with my card and I was charged a fee
I tried to top-up but it got denied.
Is there a way to use a cheque to top up my account?
I'd like to delete my account.
What do I use to verify my identity?
What does it mean if it says my card payment has been cancelled?
My rate of exchange was wrong.
Which currencies are allowed?
Why can't I withdraw cash?
How long will delivery to the US take?
My money is all gone. What ways are okay to add money to my account?
is it possible to get a refund for something I purchased?
Can both Visa and Mastercard be chosen?
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
Why am I charged a fee for withdrawing cash?
I found the card I thought I lost this morning. Can I reactivate this card?
I went to look at my top-up and it was canceled, can you tell me why this happend?
Which foreign currencies do you accept for adding money?
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
I think someone stole money from my card