Instruct: Given an online banking query, find the corresponding intents.
Query: Can I open an account for my offspring?
Is it possible for me to set up separate accounts for my kids?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
Do I need to speak to a representative to change my pin?
My account is showing a double charge.
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
Why would my card payment be reverted?
How do I transfer money into my account?
I've forgotten my app passcode completely.
Is there a charge for sending out more cards?
There is a strange payment on my card.
Is there a reason my new card hasn't arrived?
This is not right, I was told I could take out cash at the ATM for free?
how do I know where I can get money withdrawn?
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
What do I do when a charge has been made that I did not make?
Why was I denied the option to transfer money to a selected beneficiary?
When will I receive the card?
Is there something wrong with my card payment? It's been pending a really, really long time.
The card payment didn't work
Can I have more than one card?
I have my card now how do I activate it?
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.
where are the transfers originating
Can you please tell me why my transfer failed?
What do I do if I can't prove my identity?