Instruct: Classify the online banking query into its corresponding intents.
Query: How long will it take to transfer something to China urgently?
I need to transfer something from China, How long will it take?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Will I be charged a fee for topping up using a European card?
Why hasn't my card arrived yet?
There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.
Can you help me track my card?
Can i have a virtual card?
I would like to receive instructions showing the verification process for top up cards..
I have one other credit card from the US. Do you take it?
what is this extra charge with my purchase?
What is the refund process?
How can I find out about an extra fee on my statement?
The app failed to verify me.
I don't understand why you want so much of my personal info.
Can I have my card activated?
I could not get the cash I wanted
I can't freeze my account as I need the card as I am traveling, how do I change my pin?
How can I make my card ready to use?
Can you tell me what countries you offer support for?
Will I be charged an extra fee if I need to exchange currency?
Why do I have a charge for an ATM withdrawal? I thought these were free?
Why doesn't the person I sent money to see that transfer yet?
If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
Why have I been charged a fee for transferring money?