Instruct: Given an online banking query, find the corresponding intents.
Query: Why is it saying I have a pending payment?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
There must have been a mistake, why was I charged an extra pound?
My identity can't be verified.
How are top-ups verified?
I cannot find my phone, what should I do?
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?
Is it possible to have more than one disposable card?
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
Can I make transfers before my identity verification?
What is your currency exchange fee?
I am using the app, and I see cash withdrawals that I did not authorize.
The exchange rate was incorrect for an item I bought.
I received a different amount of cash than what I entered.
should i contact customer support if i can't edit details
My money didnt go through after I transferred.
My transfer into my account isn't showing up.
The app is showing a cash withdrawal that I didn't make.
My money hasn't been deposited yet. When will it be?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.
My account balance has not updated to reflect my recent transfer.
Why would the app deny my top-up?
How long should it take for my top-up to finish? I've been waiting a while.
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.