Instruct: Classify the online banking query into its corresponding intent.
Query: How do I report possible fraudulent activity on my account?
How do I stop fraud to my card?
How do I fill out the identity check?
What was the extra charge for withdrawing money?
I was charged a hidden fee when I paid with card.
Payment I did not make.
How can I change my account details?
Can you tell me why the card payment came back?
What does pending mean on a cash withdrawal?
There are two of the same charge on my statement.
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
A foreign purchase I made has the incorrect rate applied to it.
When do i activate auto top-up?
The amount of exchange was not correct for the item i bought.
What is this extra fee on my statement.
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?
I need my card immediately.
I am waiting on the refund
Why can't I see my funds after I topped up?
My cheque is taking a while
How do I reset my passcode?
HELP! I tried to get cash and it gave me some, but not the right amount!
Why doesn't my passcode work?
I would like to receive my salary in a different currency. How does that work?
How can I deposit money to my account?
How long will it take to have my card mailed to me?