Instruct: Classify the given online banking query into its corresponding intent.
Query: Can I have a discount if I exchange currency often?
How much more do you charge for currency exchange?
I have an outgoing transfer
If I don't have all my documents can they still verify my identity?
the exchange rate at which my card payment is at is wrong
How long will it take for the money to reach my account?
Can I exchange currencies with the app?
I need to know what flat currencies you support for holding and exchange.
Am I able to stop a transfer?
What am I being charged an extra pound when I haven't bought something worth that much?
I got a new address and need to change my information.
Is it possible to obtain both a Visa and a Mastercard from you?
what happened to the money after i put in the wrong info and it got declined
I don't have a way to prove my identity.
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
I couldnt transfer money from my account.
How can I transfer money between accounts?
What currencies are accepted to add money?
Do top-ups have a limit?
Are there any restrictions on where I use this card?
I am having a problem proving who I am
I did a money transaction and dont have a receipt
There are automatic debits on my account that I did not make.
In the App I see a payment that is not mine.
Where would I order a virtual card?
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?