Instruct: Classify the given online banking query into its corresponding intents.
Query: Why was I not able to get cash from the ATM?
Why was my atm withdrawl declined
I have a card that was deactivated can I reactivate it?
I sent a payment but now it's not showing up.
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Help me activate my card.
Mastercard is my preferred company.
I tried activating my plug-in and it didn't piece of work
I seem to of forgotten my passcode.
How do I link the new card that I just got from you guys?
I think someone is using my card without my permission!
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
I need help proving that this is really me and to verify my identity.
Why would a card payment be declined?
Can I see my available money?
My card seems to not be working at all.
If I need more than cards will I have to pay a fee to receive them?
Can you please help me in canceling my order.
extra fees on a cash withdrawal, not cool.
My virtual car is not working.
I want to choose a new PIN.
Why do the top-ups need to be verified?
What could possibly be the cause of my failed transfer?
What is the limit on Auto top?
I was charged a fee when buying stuff with my card.