Instruct: Classify the given online banking query into its corresponding intent.
Query: Where is my last money transaction
Why isn't the recipient seeing the transaction? I just sent the money.
How do I top up with a cheque?
Help me unblock my PIN.
Is there a reason why my card was declined when I attempted to withdraw money?
Will I be charged to top off my account?
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
Why am I not allowed to add a certain beneficiary?
My card payment was cancelled.  Why?
When I top-up, the app reverts it.
How do I return something for a full refund?
How do I top-up while traveling?
Why hasn't my top-up finished pending yet?
Hey I thought transfers were free.  Why are you charging me?
How do I know what exchange rate I will get?
I was charged more than once in a single transaction
Why was there a fee for paying by card?
Can you accept my other card from the U.S.?  It is the only other one I have.
What do I do if I can't prove my identity?
I think when I withdrew money when out of country the exchange rate was wrong.
I did not make a direct debit payment as listed on my app
I would like a disposable virtual card, could I get one?
Will a cheque suffice?
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
The exchange rate is incorrect for my cash withdrawal transaction.
I got less money than I asked for.