Instruct: Given an online banking query, find the corresponding intent.
Query: There is a payment that I made that hasn't gone through yet.
I made a payment that's pending. Will it go through?
I see I was charged $1 for a transaction.
Can I use my account before my Identity verification has passed?
I've been charged an extra £1 and I don't know why
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
There is a transaction showing in my app that I did not make as I have not used that card all day.  Please reimburse this amount to my account.
I want to find out what happened to my new card?
My card gets rejected when I try to use it
I need you to delete my account now.
Can I get a new card even though I am in China?
Do I get a real card?
I would like to cancel my account.
My money disappeared right when I tried to top up
How long will it take to transfer something from China?
Does this program take SWIFT transfers?
No transactions are being accepted, what's wrong with my card?
You accepts my card?
I would like to transfer money into my account.
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
What is your opinion on the exchange rate?
Where can I locate my PIN at?
It won't let me prove my identity.
What flat currencies do you use for holding and exchanges.
Can you tell me why I was charged to withdraw cash?
How old do my kids have to be use this?