Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a discount for multiple currency exchanges?
What are the charges if I exchange foreign currency?
Is it right that I've been charged for transferring money?
Where do I go to verify my identity?
i used a check check yesterday to balance my account and it isn't showing up?
wheres my money receipt
The fee charged when I changed rubles into British pounds was too much.
I don't know where my phone is.
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
I'm dissatisfied with the service and would like to terminate the account.
How do I know where the funds come from?
Will money be added automatically when necessary?
What is the $1 transaction on my account?
My top up says it is still pending
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
My currency rate is inaccurate.
How can I order a card?
Is there extra fees for making a withdraw in a different country at a cash machine.
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.
I have not seen any changes in my account balance(s) after making a transfer.
how many days processing new card?
There is a Direct Debit that looks suspicious.
What can I expect if I use bank transfer to top up my account?
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!
Can i get payed through this system?