Instruct: Classify the given online banking query into its corresponding intents.
Query: Is it possible to get a disposable virtual card as well?
Will you tell me how I am supposed to use the disposable cards?
i need to trace a deposit
How many cards can I have?
I was making a purchase and it was declined and I wanted to know why.
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy.  I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee.  What is this for?
Why did my transfer fail?  What can I do?
I must have entered my PIN wrong.
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.
Can i have the item refunded?
My card wont work at an ATM
How long do transfers take, mine just says pending?
I should only have one charge, but it shows two.
What is the source of your exchange rates?
Is the PIN separately delivered?
The ATM will not let me get cash, WHY?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
Please help.  There is a payment in the app that isn't mine.
Do you accept credit cards from the US
are you sending me my card?
Why am I being charged for the same thing twice?
How do I query a payment on my card? It looks like I have paid for the same thing twice.
I would like to get additional physical cards at this time
Why hasn't the transaction I did to my friend arrive yet?
i have yet to get my pin
Can I have a mastercard?