Instruct: Classify the given online banking query into its corresponding intent.
Query: Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
I can't make any transfers, they won't go through, the details are correct as I checked them.  Can you look in to this please?
Is there a fee for currency exchange?
How do I exchange currencies using the app?
How much does top up fees cost?
Where do I order a card?
My card hasn't arrived yet. What do I do?
Why am I not allowed to add a certain beneficiary?
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
What do I have to do to prove my identity?
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
I want to deposit funds, what payments are accepted?
Is there a way to order a new card while in China?
What if I want to add a card I already have to the app?
What do I have to do to get my virtual card?
Is there a limit on how much I can top up?
I messed up a transfer and need to reverse it.
I got charged twice
Is the closest ATM to me within 2 miles?
What is taking so long on my transfer from the US?
My daughter needs to open account.
How long will a cash withdrawal be pending?
I keep being asked to verify my identity. Is this normal?
Rates were applied wrong while using foreign currency at an ATM.
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.
I need some help linking my new card.