Instruct: Classify the given online banking query into its corresponding intent.
Query: What currencies are available for my use in holding and exchange?
Can I have money of different country of origin.
use my credit to add money
I was charged twice for a few things this week when I only bought one. What do I do?
how to get new card after atm eats it
To deliver to the US, how long will it take?
How do I go about getting a refund?
I made a transaction, but I made it to an account I didn't mean to make it to.
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
I want a card, but I'm not in the UK- can I get one still?
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
Can you tell me what I need to do for the identity check process?
Are there fees for using an international card to top up?
Could you please tell me your exchange rates?
Where can I pay with my card?
i didnt put that money in my account
I am still waiting for a transfer to show up
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
Please explain your exchange rate policy.
Why am I charged to get money from the ATM?
I noticed an extra fee when I paid with my card.
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
Can I top-up any amount I wish on any given day?
Why is there a €1 charge on my statement?
How does a US resident go about acquiring a new card?