Instruct: Classify the online banking query into its corresponding intent.
Query: Why can't I take cash out of the ATM?
Is there a reason my cash withdrawal was declined?
I was wondering if you will take any fees in exchange for top ups?
I have a top-up that's still pending and wanted to know about it.
My son has just turned 13, is he old enough for an account?
I have an incorrect charge and would like a refund.
My virtual card isn't working.
What is the top up code for?
Please send a new card; the ATM ate mine.
My disposable virtual card wouldn't process my payment?
I used to know my password, but not anymore.
I moved so I need to change my address. How do I do that?
Does the fee for exchange change?
What do I do if the machine rejects my card?
I need some help linking my new card.
is it possible to get a refund for something I purchased?
It has been a couple of hours but I do not see my balance updated, can you help?
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou
There is a payment with my card which i definitely did not do.
What ATMs can I use my card at?
I received my new card.  Where is it in the app?
What is identity check?
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
How do I find the PIN?
Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.