Instruct: Given an online banking query, find the corresponding intent.
Query: My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
Does the fee for exchange change?
Can you please tell me where my card is? I ordered it 2 weeks ago!
Why does my identity need verification?
Do I have to go to the bank to change my PIN?
Can I apply for one of your cards if I live in the EU?
My identity can't be verified.
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
Is it possible for me to track the card is was mailed to me?
What do you need for the identity verification
I tired to get cash in the ATM but it was cancelled
I couldn't complete card activation.
Why am i being charged for withdrawing cash funds?
Where is a ATM that accepts Mastercard?
Which countries are supported
Which currencies do you work with?
The app isn't letting me log in, but my info is correct.
I live in America, but I would like a card.
What is the age limit for an account?
Is there a reason my refund isn't showing on my statement?
I can't use my virtual disposable card
I want to cancel a transaction.
Do you know the rate of exchange?
I don't understand why I was charged an additional fee for this service. Can you clarify?
Where can I order a card when I am in China?