Instruct: Classify the given online banking query into its corresponding intents.
Query: I am on vacation in Spain and need to change my pin.
What are the steps to change my PIN to something else?
I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?
I have a payment that is still pending
Why was I charged twice for the same transaction?
How do I verify my identity?
How fast can you fix an error in payment?  I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.
why hasn't my virtual card arrived?
Can you tell me if I can hold money in several currencies?
Why is there a direct debit to my account? I didn't do that.
Are there certain cards and currencies you support?
I was declined a transfer
Please tell my why I was charged a fee for using my card?
I couldn't make a transfer
I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.
I ordered something online a while ago and I haven't gotten it. I would like a refund.
I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
What countries are you available in?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
How many times can I use my disposable card?
How can I hold and exchange fiat currencies?
Are cards delivered to my location?
How can I verify my top-up card?
Am I supposed to verify my identity?
How do i change my identity?