Instruct: Classify the given online banking query into its corresponding intent.
Query: My card was working but now it doesn't.
My card isn't working at all, I need assistance. It's really frustrating.
How to I switch my money for the money used in another country?
Why do you need my name and ID
Delete my account please. Now!
Will I be charged for a cash withdrawal?
Can I get a new card even though I am in China?
Can you tell me what this cash withdrawal is?
I went to do a transfer and it was declined.
I have an odd payment in my statement
An item I bought had the wrong exchange rate applied.
I want to take back my transaction
My top-up seems to be pending for a long time?
How can I reset my PIN?
How long will it take to get to the US?
What's my limit for topping up?
Why was I unable to complete my transfer?
I'm interested in getting a virtual card.  How do I get one?
I have a new phone number and need to edit my contact information.
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
Why isn't my top up showing?  Was the money reversed?
How does someone else top up my account
want to know where funds come from
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
I need to cancel a transfer I made.
I mistook my pin and now I am locked.  Can you unlock me?