Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my transfer pending?
I can't figure out why a transfer is still pending?
The exchange rate on my payment doesn't look right
Why didn't my transfer complete?
I was not distributed all of cash that I requested
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
how do the cards work?
Where can I go to get my PIN unblocked?
Are there charges for using a bank card to top up
I can't figure out how to transfer money into my account.
I have a cash withdrawal in my statement. Why is that?
why is there a fee for a payment on my card?
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
What is the procedure for depositing a virtual card
Why does a payment show up twice?
There is a payment that I was charged two times for.
My card rejected a cash withdrawal. Why?
How can I dispute a debit transaction?
How long will it take to get to the US?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
I need to order a new card as my other one was stolen.
I see a direct debit that isn't mine? How can I get my money back?
I wanna revert a transaction i did this morning.
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
How can I switch on my new card?
I made a cash withdrawal at an ATM but it still says pending in my account.