Instruct: Classify the online banking query into its corresponding intents.
Query: I do not know what this cash withdrawal is
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
What is the first step I need to make for being able to access my account?
How many times can I use my disposable card?
I got charged twice with a duplicate card. How do I resolve this?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
How do I get my cash withdrawal to show?
my payment was rejected, do you know why?
Do you have support for flat currencies?
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
What are the currencies and cards that are supported with my account?
What is the top-up limit?
I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?
Do you support changing the currency I use?
I moved to a new city and need to change my address
When can I expect my card to arrive?
I was using foreign currency at an ATM, but the rate was typed in wrong.
Can I use this card at any ATM?
Why does my transaction have an added fee?
Why is my transfer pending?
what countries can i use my card in
I want to transfer money using my credit card.
My card expires soon
In my app, a direct debit payment that I didn't do shows up.
I transferred money to my account but it is not showing.