Instruct: Classify the online banking query into its corresponding intent.
Query: It didn't give me my cash
I was not given the amount of cash I withdrew
Is there a way to recover my password?
What cards do you offer?
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
How do I begin the process of a refund?
Which card would I get, Visa or Mastercard?
I just sent money but the person I sent it to doesn't see it. What happened?
How low does the balance have to be before the system updates?
Can I choose when my card is delivered?
Could you tell me why my top up isn't showing in my wallet?
I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
Is there a maximum for top-ups?
How do I fix a transaction to the wrong account?
I did not get the cash that is showing up in my app.
How do I replace a stolen card?
What could possibly be the cause of my failed transfer?
How do I reset my password?
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
Why was I charged an additional fee when paying with card?
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
How do I troubleshoot my contactless?
I am still awaiting the money I put into my account this morning.
I need more physical cards.
What is the return policy?