Instruct: Classify the given online banking query into its corresponding intent.
Query: Is it possible to get a real card?
Can I get a physical card
Can I top up with cash
Does this app have the same exchange rate as third parties?
I'm not sure why my card didn't work
My balance was not updated with my checque or cash deposit.
I want a reason as to why my beneficiary is not allowed?
Please help! I need a refund on a transaction on something I bought and I need the refund right away!
My new card isn't here and it was issued a week ago.
I see I was charged $1 for a transaction.
Was my card payment reverted?
No option to top up with a cheque ?
is there a fee for swift transfer
I added money but my top-up wasn't processed by the app.
I want to get my hands on one of those virtual cards!
I need help proving that this is really me and to verify my identity.
Is there a limit on how much I can top up?
How can I get a card sent to China?
How do you exchange currencies
Why won't my card accept any transactions?
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
Are purchases returnable for full refund?
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
Can money be exchanged from one currency to another?
Why can't I make multiple payments with my virtual card?