Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is a transfer I did recently still processing?
when will my transfer clear
I checked on google and the exchange rate you are using is really bad. Can you update it?
How do I obtain a second card?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
I purchased something abroad and the incorrect exchange rate was applied.
I need assistance to activate the card on my account.
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
I added money but my top-up wasn't processed by the app.
What cards and currencies can I use?
I wanted to top up my account and it doesn't look like it worked
Is it acceptable to use either Visa or Mastercard?
If I need to cash foreign transfers, how does that work?
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
can i get a physical card online
How can I go about ordering a virtual card?
When I add money to my international card do you charge a fee to do so?
What's the procedure with currency exchange?
Am I getting charged for making a payment?
I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?
I've been waiting for a refund where is it?
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
What is the first step I need to make for being able to access my account?
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
When will my top-up happen?
What to do if my physical card is not working?