Instruct: Classify the online banking query into its corresponding intent.
Query: I made a bank transfer from my UK account today, but it's not showing.  Can you check status?
Why is it taking so long to update my balance transfer?
why was a transfer declined
when will my transfer arrive
where exactly does money come from
I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?
Do you think you're asking for too much information about me?
I couldn't make a transfer
My money disappeared! Please help??
How do I re-order a damaged card?
I have foreign currency i would like to change how much will it cost me?
I was charged an extra pound.
How can I change my information?
How much do I need to pay for a transfer?
Can cards be delivered? Where?
Why was there a transfer fee on my account?
How do I modify my account details?
Is topping up unlimited?
How can I activate the new card i got?
Why was I blocked from withdrawing from the ATM?
How do I order a disposable virtual card?
I got cash abroad and the exchange rate applied is wrong
How come my cash withdrawal came with an unnecessary fee?!
Am I able to add money into my account using my American Express?
If I want to add funds to the account using American Express, how do I do that?
How long does it take to prove my identity?