Instruct: Classify the online banking query into its corresponding intent.
Query: I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.
Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
I would like to top up my account with a bank transfer, is that allowed?
Has there been any activity on my card today?
Do I need to speak to a representative to change my pin?
How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move
Can you help me track my card?
Can I get both a Visa and a Mastercard from you?
I can't add any more money.
What fiat money can I used in the exchange and holding?
My card isn't letting me purchase something and I wanted to know why.
Is it free to send out more cards?
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
I want to add funds to my account. What payment methods are accepted?
I would like more physical cards
Problems with my top up
I need money put into this account from another one.
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
No Visa please. I want to continue with Mastercard.
What would I be charged in receiving a SEPA transfer?
help my money isnt showing up
Can you please explain how to transfer money using the bank transfer process?
Will I get charged for sending out more cards?
What's the process for terminating an account?
Help me cancel a transfer.
My top up was reverted. Can you help?