Instruct: Classify the online banking query into its corresponding intents.
Query: Could you please tell me how to activate my new card?
How do I verify my new card?
What is the process to change my PIN?
What locations can I get money from?
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
why top up is not working even if I got my American Express in Apple Bay?
How long does it take to receive my card?
Help me get the virtual card working.
My statement has not shown my refund.
What businesses accept this card?
Is this app capable of exchanging currencies?
How can I obtain a virtual card?
When do i activate auto top-up?
I recently bought something abroad but the exchange rate is incorrect. Why?
Why can't I transfer to an account?
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
I was declined a transfer
If I live outside of the UK am I still eligible for a card?
Is it possible to access my phone from the hotel/
is there a fee for swift transfer
Why do I have to pay extra for using my card?
Can I have my money refunded for an item
My withdrawals were going smooth until I got declined today. What is going on?
I made a bank transfer but it doesn't seem to have gone through?
why do you charge for transfers?
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?