Instruct: Classify the given online banking query into its corresponding intent.
Query: Do I have to pick a creditcard brand?
Can I get both a Visa and a Mastercard from you?
Is there a fee for transferring money
why does my statement contain an extra fee?
Why did my top-up not work?
How long is the wait for a money transfer to show up?
Why isn't my cheque deposit showing on my account?  I though it would be faster and would like to to look into it and help.
How long will delivery to the US take?
How to order a virtual card
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
Can i use this card at any store?
How long does it take for a refund to appear?
I noticed on my online statement that an ATM withdrawal I made early is still pending.  Is this accurate?
Can it be delivered on a certain date?
What payment methods are used to top up?
Why am I unable to withdrawal cash?
Why are there fees for using a card?
I punched in the wrong pin too many times and I'm locked out.
I need to exchange foreign currency will i be charged?
I know there's an auto-top option but I can not locate it when I look?
Why was I not allowed to do a transfer to a beneficiary?
Is an auto top-up option available?
This fee shouldn't be there after I paid with a card.
My card will expire soon, do I need to order a new one?
My top-up hasn't happened yet.
I am interested in changing my personal details.