Instruct: Given an online banking query, find the corresponding intents.
Query: How would I go about getting a physical card to use in stores?
How much is a physical card?
Why does my statement have an extra fee?
Help! I made a transfer in error and need to cancel it before it's complete!
I need to order a new virtual card, how do I do that?
Why did you charge me extra?
Do you accept Visa or Mastercard?
Can you tell me how to change my PIN?
Can I cancel a transaction?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
What currencies are accepted to add money?
I have young kids. Can they use this service?
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
I think a payment I made with a card was cancelled.
Why am I not allowed to verify my id?
my phone was lost
I tried withdrawing money in another country and the exchange rate was wrong.
I've got to have one of those virtual cards.
I'm being charged for using my card!
why do I have to show my ID
I deposited a cheque but the cash hasn't arrived yet
My card is stuck in an ATM machine, how do I get it back quickly?
If I wanted to change my PIN, how would I do that?
What is the current exchange fee?
This card payment isn't is recognition.