Instruct: Classify the online banking query into its corresponding intent.
Query: I think I have an extra transfer charge.
I don't think I was supposed to be charged so much.
A card has been sent to me, how do I track it?
Can you tell me how transferring money into my account works?
Can I keep using my card after it expires?
How long do top-ups take to go through
what was the $1 fee i got
I topped up but the app denied it
How does the exchange rate work?
Can I transfer money using the SWIFT service?
What do I do if I do not recognise a cash withdrawal?
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
My card is stuck in an ATM machine, how do I get it back quickly?
How come there is a duplicate charge on my card?
Can you help me transfer funds from another bank account to this account?
How can I prove the source of my funds?
How long do I wait for a transfer to take?
Can I have my account add money automatically in certain intervals?
Do i have to wait to get the pin or can i set up a pin
After I used my card I saw I was charged a fee for using it
I need to make a purchase online, where is my virtual card?
Is there a discount for multiple currency exchanges?
What is the return policy?
Where's my top up code?
Is it ok for a friend to send me money?
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.