Instruct: Classify the given online banking query into its corresponding intents.
Query: I want to use my card. How do I activate it?
The activation process did not work, please help?
My card will not work
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
How do I tell if my top up was reverted?
use my credit to add money
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
How do I stop fraud to my card?
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.
Looks like my top-up has been cancelled
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
I was informed that transfers were free. I noticed I have a fee but why?
Why has my card payment been reversed?
Why hasn't my cheque processed?
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
I don't think I was supposed to be charged so much.
Help me figure out why my transfer was declined
I left my card at a restaurant and now its missing.
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
How many cards am I allowed?
How come the ATM won't give me my money?
What documents do I need to get together to verify my identity?
I used my pin too many times.
Does the exchange rate change?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
I will be traveling and want money to be added automatically in certain intervals. Is this possible?