Instruct: Classify the online banking query into its corresponding intent.
Query: My source of funds need verification.
need to verify source of funds
I lost my phone. What do I need to do?
What are your exchange rates calculated from?
I'm having problems with ID verification
I have been waiting for my top-up to complete and it still hasn't gone through.
Can you please tell me why my cash withdrawal is still pending?
is it ok if i use both visa and mastercard
Shopping on line I was declined when trying to buy something.
My balance doesn't include my latest transfer
I want to revert this mornings transaction.
I have a trasnger that is pending and wondered about it.
I bought something abroad and the exchange rate applied is wrong
I've been waiting for 3 days, why is my withdrawal still pending?
My address details have changed and I want to update them
Why did my cash deposit not show up?
I want to transfer money into my account
I am looking to delete my account. I'm not happy with the service provided by you.
I am not satisfied with your service.  Close my account.
I'm still waiting for my card that was issued a week ago. What should I do?
How do I link a new payment card?
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
My card was declined at a restaurant today and I am not sure why.
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?