Instruct: Classify the online banking query into its corresponding intent.
Query: Can you tell me how long it takes for a new card to come?
what is the leadtime for a new card to show up in the mail?
Why wouldn't the ATM give me cash?
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
Why did I get charged extra?
do I need to verify my identity before I can use my card?
I am asking to end my account.
where can i deposit a check
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
I haven't received my card and am worried it is lost.
I couldn't pay with card in a shop
Can I use a transfer to receive my transfer?
I think there is a mistake.  I am being charged twice.
A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
Can I get another card?
Will you please help me get my card back?
need to verify source of funds

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
I would like to receive instructions showing the verification process for top up cards..
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
Is there a reason why top-up needs verifying?
ATM only gave me $20 instead of $100
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
Can you tell me why I can't make any transactions?
Can I use visa or mastercard with your service