Instruct: Classify the online banking query into its corresponding intents.
Query: I recently transferred some cash, but the balance has not changed.
My money hasn't been transferred yet.
What is the procedure for an expired card?
I tried topping up using my card, but the money is gone?
I'm trying to verify my identity but can't figure out how, what do I do?
how long are my top ups pending
How do I fix a broken card?
What is the function of the identity check
I was issued a card about a week ago. why hasn't it come in yet?
Why was I charged a fee to transfer money?
What type of card will I receive?
I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?
There is a strange payment on my card.
There is a payment I don't recognize
My app shows a payment I didn't make
Why would my top up be reverted?
I was refunded the money for something I bought already.
There is a €1 extra fee in my statement
Do you only use Visa or do you have Mastercard too?
I need assistance with activating my new card.
A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
The ATM cancelled a transaction on me when I was trying to get some cash out.
Where's my card PIN?
Is there an allowance on cards?
The cash I deposited using the ATM is still pending