Instruct: Classify the online banking query into its corresponding intent.
Query: I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
There is a cash withdrawal in my account that isn't mine.
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
Why am I being charged for the same thing twice?
What are the steps I should take to recover my swallowed card?
I need a disposable virtual card. Please tell me how to order one.
My mother deposited a cheque into my account last week, why is it still not showing up?
I just have one additional card from the USA. Do you support that?
Please help me regarding a direct debit in the app that I don't recognize.
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
how do i see what i transferred
How do I link one of your card that I already have?
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
My app says that I'm not verified.
Does this app exchange currencies?
What are the steps for the identity checks?
Will I be charged a fee to top up using a debit or credit card?
Can I use the apple watch to make a top-up?
Please send me a disposable virtual card.
My top up is still pending

How do I unblock my PIN?
Can you walk me through how I can edit some of my personal information?
I lost my phone. Can I disable to app?
My account balance has not updated to reflect my recent transfer.
My top-up failed to go through.
How do I dispute a direct debit that I didn't do?