Instruct: Classify the given online banking query into its corresponding intent.
Query: My top up says it is still pending
Yesterday I topped up my card. Why didn't it complete as it still pending?
What should I do if I think someone is using my card without my permission?
I can't find my card! Can you help?
How do I contact customer support about my declined transfer?
What are the fiat currencies used?
Can I get a Visa card?
I'd like to know what you guys look at to decide an exchange rate
Can you tell me where my funds come from?
What are the reasons for a declined transfer?
Can you please tell me where my card is? I ordered it 2 weeks ago!
Why is there an extra charge of 1 dollar on my statement?
How long does it take for my payment to process?
What are my bank details so I can do a transfer?
There is an extra small charge on my card! What do I do?
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
Hi, would you please activate my card?
Can both Visa and Mastercard be chosen?
There was an extra fee when I was at the ATM.  Why?
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
Why can I not get cash from the ATM?
I do not have my pin yet
How long does it take for the money to show up in my account?
I just realized I made the wrong transaction yesterday. Would  you please make it correct?I need it by tomorrow Please.
How much is the exchange fee?
Is there a charge for getting cash?