Instruct: Given an online banking query, find the corresponding intent.
Query: I want this fee reversed from my account.
Is it possible to refund an item?
Where do I go to change my PIN?
Why was I charged this extra fee while doing a transfer?
The store card reader would not accept my card.
What is the dollar that I have pending on my statement there?
Where do I unblock my PIN?
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
What do I do if I find a debit charge that I know I didn't do in my billing statement?
Can I add money to top up my account via a bank transfer?
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
What happened to my Top-Up? It's not reflected.
I need to make multiple disposable cards in a day.
Why have my top ups been canceled?
What is the cost and time frame of getting a new card?
I'm waiting for my transaction to complete.
I was trying to top-up and my credit card was declined. Can you tell me why?
I found my card again. Can I put it back into the app?
How quickly can you get me my card?
How much am I allowed to top-up?
I transfered my balance a while back.  Why doesn't my account reflect this?
Is there such thing as top up by cheque?
There is a payment made with my card that I don't recognize at all.
I tried pulling out money at the ATM and it gave me an incorrect amount back.
when does my balance update for a transfer
Will I get Visa or MasterCard?