Instruct: Classify the online banking query into its corresponding intent.
Query: How can I tell what foreign exchange rate I will get?
How's the exchange rate?
How can I receive verification for the source of my funds?
Could not complete transfer, states 'declined'
Can I get a new card even though I am in China?
I can't seem to use my card. Can you help?
When exchanging currencies, is there an extra fee?
How can I tell if an AMT will take this card?
I have cancelled payments to this card.
Tell me why my balance did not change when I tranferred cash.
Any charges applicable for new card?
Can you unblock my blocked pin?
Is there an option to top up with a cheque?
I see an unfamiliar Direct Debit payment.
What kind of fee is there to top-up my account?
Why has my top-up failed?
Can I choose my card scheme?
Why was I not able to take cash from the ATM?
Why do you have an identity check?
Does a US transfer take long
I wish to be able to top up with cash.
Where can I link a new card?
Where is my recent refund in the my statement?
I bought something abroad and the exchange rate applied is wrong
Money was transferred to me and I am unable to see it
Did a WD earlier at an ATM.  The amount showing in the App is more than I got though.