Instruct: Classify the online banking query into its corresponding intent.
Query: I took out money and there is a fee.  Why?
Why was there a fee with my cash withdrawal?
Is there a specific date i can have it delivered?
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
Am I able to use my American Express to add money to my account balance?
Seems like my top-up has not gone through
I am having trouble activating my card.
Explain to me why a transfer would be declined.
Can I set automatic top ups?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
If I get another card, what kind of fees am I looking at?
I need a new PIN number.
Why is there a fee on a card payment?
can I choose delivery times to suite me?
It looks like the exchange rates on my card payment are wrong
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
Can someone help with my passcode?
Why is  my balance not updated?
Where should I withdraw money from?
How long does it take for cash withdrawals to hit my account?
Why is your exchange rate so bad?
Why is the payment from my card still pending?
When I got cash I believe that the exchange rate was wrong
My top-up was rejected
What kind of fees will I pay when I transfer?