Instruct: Given an online banking query, find the corresponding intent.
Query: Why has my top-up been denied?
I was trying to top up my account and it isn't working
My new card came in.  How do I activate?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Is there an issue with my card payment as it has not gone through.
May I get an account for my daughter?
My card payment has been stuck on pending. What is the problem? It should have gone through by now.
My cash received does not match what has been requested
I tried to pay through my account but the payment is not going through. What's going on?
I no longer need AUD, I need GBP instead, how can I make this happen?
My card was used without my permission, what do I do?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
Can I open up an account for my child?
Why am I being charged for getting cash?
Is there an age limit for opening an account?
I would like to reactivate my card that I previously reported lost. I located the card this morning.
I don't see the transaction I made to a friend on my account.
My payment didn't work and the money is in back in my account.
The app can't verify my information for identity proofing purposes.
there is a debit i dont recognize
Why was I charged an extra fee when using an ATM?
can I use it all over the world?
Let me know what the steps for the identity checks are
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
Please let me know how to change my PIN?
why hasn't a transaction to a friend cleared yet?