Instruct: Classify the online banking query into its corresponding intents.
Query: Today I was out eating and my card was declined. Why's that?
Can you tell me why I can't make any transactions?
I havn't received my PIN yet.
Editing my personal details
Visa and Mastercard can both be received from you?
How long will the $1 charge show as pending?
I am trying to find out how to exchange currency X with currency Y.
are there any exchange fees
My card has been lost! help!
Help me terminate and close my account.
I'm interested in what your exchange rates are based on.
Do I have to pick a creditcard brand?
Why have I been charged for pulling cash out of my own account?
Can I use my account now, even though my identity verification has not gone through yet?
Is there a reason to why I was charged twice for a transaction?
Will I receive a new card when mine expires?
I need to make a transfer but it keeps getting declined I need Help!
Why was I not able to get cash from the ATM?
The ATM is messed up. It gave me less than I wanted.
Do I have to pay for a second card?
I did a transaction this morning and now I want to cancel it.
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
I want to find out what happened to my new card?
I am trying to complete a transfer but I keep getting an error message.
My app statement shows I took out cash from an ATM but I did not. What can I do?
I inadvertently completed a transaction on a wrong account.