Instruct: Classify the given online banking query into its corresponding intents.
Query: I think the payment from my card was revereted
I tried to buy something online but my funds were transferred back to my account. What is happening?
For my account, how do I transfer money in?
I am worried that too much time has gone by for a transfer to be completed.
I transferred money and it hasn't come yet
What do you need for the identity verification
My cash withdrawal shows pending, why?
How can I find out about an extra fee on my statement?
I've changed my mind on an item.  How do I get a refund?
What's the procedure for canceling a purchase?
Why is the cash withdraw I made shown as pending?
What to do if my card is about to expire?
How do i activate my card
I think the exchange rate is wrong for my ATM withdrawal
I am under the impression that my top up is still pending
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
There is a €1 extra fee in my statement
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
Please help me.  I don't know my code to get into the app.
What steps do I have to take to activate my card?
Is there a reason why my virtual card won't work?
where can i located the auto top up function?
My top up isnt working
Can I use a Visa or Mastercard?
My transfer is failing when I try to do it.