Instruct: Classify the online banking query into its corresponding intent.
Query: I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
I have been charged a pound for something that appears on my statement
How do I fix a payment that was reverted
I tried to make a withdrawal from the ATM, but it was cancelled.
Why hasn't my transaction completed?
Close down my account.  I don't like your service.
I topped up and now my money is not there anymore! What happened to it?
Why is my card not working anymore?
What is this extra fee while I was doing a transfer?
What do I do when I get close to the expiration date of my card?
Is there somewhere I can send a check to add to my account?
What is an exchange rate?
How do I verify my top up?
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
Why would a cash withdrawal still be pending?
I have a card payment that has been pending for some time and would like to know when it is going to go through.
Which cards and currencies are supported?
I see a strange payment in my account.
Please help.  There is a payment in the app that isn't mine.
Do I get any sort of discount on volume for a lot fo currency exchanges?
i dont recognise some of these transactions, i think someone has my card details
Help my activate my card.
Am I able to Top Up with Apply Pay?
How much is the charge to top up via credit card?
I wasn't applied the correct exchange rate when getting cash
My pin isn't here yet