Instruct: Classify the online banking query into its corresponding intent.
Query: How do I begin the process of a refund?
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
There's been a transaction to the wrong account.
How do I activate my card that just arrived?
Is exchanging currencies a feature of the app?
Can I only top-up digitally? Or could I use cash?
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
I just deposited cash to my account and can't find it!
Is there anywhere  In the  Eu  this card can not be delivered in
Why was my cash withdrawal cancelled at the ATM?
I transferred money and it didn't get there.
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
I can still see money in my account after making a payment
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
My card needs to be topped up.
I have an unauthorized direct debit on my account
what is the exchange rate for foreign ATMs
Why can't I withdraw cash from this ATM?
Why is there an extra fee on a transfer?
Please cancel the transfer I just made.  I put in the wrong account number and can't seem to stop it on the app.
When will I have access to my pin number?
Is it possible to access my phone from the hotel/
I believe that a card payment I made was cancelled.
What is the process when my card is due to expire?
Can I use Apple Pay to top-up?
I am not recognizing a debit payment from my account.