Instruct: Classify the online banking query into its corresponding intent.
Query: What method do you use for the exchange rate?
where do you find your exchange rates?
What can I do about a direct debit transaction on my card that I didn't make?
Is there a way yo change my PIN?
Where is my last money transaction
I couldn't pay with card in a shop
Is there a auto top-up option?
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
I no longer want to keep this account.
I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.
I have been charged two times for one transaction.
How can I tell the source for my available funds?
Top up my card please, which y'all support?
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
Is my PIN recorded anywhere?
How do you figure out the exchange rate? Can you explain why I got less money than expected?
i cant seem to activate card
Is there a charge for SEPA transfers?
Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?
Why is your exchange rate so bad?
My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
What should I do if my phone is lost or stolen?
How long should I wait for top up go go through ?
I purchased this item and would like a refund