Instruct: Classify the online banking query into its corresponding intent.
Query: Is there any reason why my card didn't work when I tried to top up?
Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
Can I link your physical card
Help me activate my new card.
I asked for more cash than what was received
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
Which flat currencies are supported for holding and exchange?
I was charged the wrong exchange rate on a purchase
Why is there an extra fee charged?
My account was charged a fee. When did you start charging extra for card payments?
I was declined when trying to withdrawal cash!
I need to know which flat currencies are supported by you.
I don't have my mobile device and am unable to make the payment because I forgot my details.
How long does it take for money to reach my account?
How long does a transfer take?
I bought some things in the morning but the payment shows as pending
In the app I see a direct debit that I don't recognize.
I am interested in giving a second card to my daughter, how can I make this happen?
I made a cash withdrawal at an ATM but it still says pending in my account.
You promised no fees but now I've got one. What the hell!?
how to i go about getting my virtual card
I cannot find my phone, what should I do?
Can I get a card that works in other countries like Africa and Indonesia?
Why was I charged $1 in a transaction?
I tried my PIN too many times
what is this extra charge with my purchase?