Instruct: Classify the online banking query into its corresponding intent.
Query: Can you elaborate on why I have an extra charge just for transferring?
There's something wrong on my bill. A transfer fee should never have been added.
Help me please, My Apple Pay American Express top up does not work.
I withdrew cash abroad and the exchange rate applied is wrong.
Please help me cancel a transaction.
The exchange rate is bad. Are you sure this is the exchange rate?
Why is my cash deposit not in my account?
I tried to use the ATM with foreign currency. The conversion rate applied was wrong.
My payment has been cancelled
When do i get charged a fee for using the card?
I'd like to have extra cards. Will I have to pay for that?
I need assistance with activating my new card.
how do i get the card linked
Tell me how I can verify a card top-up.
This transaction needs both a Visa and a Mastercard.
I would like to be assisted with the activation of my card.
How do I find the refund on my statement?
I need my card right away.
How can I transfer money into my account?
Why, when paying with the card, was I charged an extra fee?
My top up is incomplete.
How can I find an ATM that accepts this card?
Is it possible to top up using a cheque?
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
What is the process to get a new card when your old one expires?
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.