Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you tell me why my top-up was canceled?
My topup got reverted. Please let me know if there is any issue in system.
I need to move money to another beneficiary. Why is it not working?
How can I get my card to work?
What are the countries you support.
I want to get a Visa and Mastercard, is it possible to get both from you?
There are two of the same charge on my statement.
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
Why did my payment fail?
Why is my transfer pending when I already made it?
Google Pay isn't working. What is wrong?
I did a transfer but it is still pending.
A seller is stating that they haven't received money yet when the money has already deducted from my account.
Problems with my top up
The ATM didn't give me enough money.
I am wondering about a transfer from a different country that doesn't show up yet?
The ATM is showing it gave me the money I requested but I didn't get that amount.
Do you know how I can verify that I did a top-up to my card?
How long will it take for my transfer to arrive?
I want to add money automatically when I travel.
Please help me figure out the reason for the odd withdrawal amount from my account?
I think my top up is still pending?
Is there an age limit to when my child can use these services?
What can I do about a direct debit transaction on my card that I didn't make?