Instruct: Classify the online banking query into its corresponding intent.
Query: What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?
Why is my balance still the same after a cheque deposit?
It's been more than a week since I had a return charged to my card, why hasn't it showed up?
The ATM did not give me as much cash as I requested.
Can you provide information for freezing my card immediately?
My PIN has been blocked, what should I do?
Can I get a card in the US?
Does the package with my card have tracking?
What should I do if I can't prove my identity.
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
My credit card did not go through. Can you see if it has insufficient funds?
I cannot view the refunded amount in my account.
When can I expect to receive my card?
I goofed up and used the wrong account.  Please help.
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
Which flat currencies are supported for holding and exchange?
Where is a Mastercard ATM?
I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?
Can I top up using cash?
I believe my card payment were reverted
It seems that the rate I got is incorrect.
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
how do i dispute a payment I didnt make
how many days processing new card?
I did a transfer and was charged a fee that I shouldn't have been!
While abroad I got cash, and a wrong exchange rate was applied.