Instruct: Classify the given online banking query into its corresponding intent.
Query: Are cards from the US accepted?
How can I top up my card with another card?
Why is it taking so long for my money to appear in my account? I have been waiting a week!
Why is your exchange rate different on different days?
I would like to change my address.
My refund has not arrived, and I am unsure why. Who do I contact?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
Can I get a Visa or does it have to be something else.
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
My payment has been declined!! What's going on, I thought everything was alright and working well?
I made a transfer from my UK account a couple of hours ago.  Could you please make sure everything went alright.
is there a way to change name?
What happened to my cash deposit?
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
I want to terminate my account
Help me!  When I was abroad, the exchange rate was wrong.
Hi something is going on with the app.  I see some payments I didn't make?
My card has gone missing.
How long will it take for my payment to go through?
What do you do with all the identity information you're collecting from me?
In my app, a direct debit payment that I didn't do shows up.
Please help me with the activation of the new card.
Are there specific ATM's I can use with this card?
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
I'm not verifying my identity.
I can use this card at which ATMs?