Instruct: Classify the online banking query into its corresponding intent.
Query: I would love one of the virtual cards!
Please explain to me the process of getting a virtual card.
If I want to get an account for my daughter, can I do that?
Why does it say my transfer failed?
The card payment I made didn't work.
Is it possible to change my pin if i am out of the country?
Can I change from AUD to GBP?
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
How long does a payment show as pending before i should worry about it?
Is there an option to top up with a cheque?
What's the expected wait time to recieve my new card?
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
Help me figure out how to link the new card.
What is this extra fee while I was doing a transfer?
How do I activate and link my new card?
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
Can my job deposit my wages directly into the account.
What is the time frame for european transfers?
Am I able to open an account for my children?
I deposited a cheque but I don't see the funds in my account.
Can I add to my account using a cheque?
What do I need to do to perform identity checks?

At which ATMs can I use this card?
My card is about to expire.  How do I order another?
Can I have multiple currencies in my account?
Why did I get a $1 extra fee on the statement?