Instruct: Classify the online banking query into its corresponding intents.
Query: I just sent money but the person I sent it to doesn't see it. What happened?
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.
I have been charged a pound for something that appears on my statement
Why is this payment pending?
I have exceeded all my PIN tries
What currency is supported for exchanges and holding?
Am I allowed to change my PIN anywhere?
I think someone else is using my card.
While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.
I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?
Why won't my top up go through?
I need several disposable cards made per day.
Just received my replacement card, what steps do i need to take to activate it?
I have another card from the U.S. Will you be able to accept that one?
I need my card ASAP!
oh my god I lost my card! what should I do?
is there something blocking me from making transfers
How do I reverse a transaction on my account?
I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!
Tell my why my top-up is pending.
How long do I wait for a transfer from the United States?
The refund doesn't show in my account
When will it be delivered to the US?
What are the uses for disposable cards?
I can't see all the refunds in my statement
Is there somewhere I can send a check to add to my account?