Instruct: Given an online banking query, find the corresponding intent.
Query: Someone else accessed my account and made a payment.
There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!
Fees for currency exchange
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
My card is about to expire.  How do I order another?
I made a purchase earlier today but it is still listed as pending- when will it go through?
If I top up by transfer, am I going to be charged?
Do you have a list of businesses that accept this card?
I forgot my phone at the hotel, so I can't access the app.
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
My top-up hasn't happened yet.
There is a payment showing as pending and hasn't posted for a few days.  When will it post?
Explain the card PIN to me.
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
Can I have it by a certain date?
am suspicious of my card's security
I have a question regarding the PIN of the card?
Are there any places that I can't use the disposable cards at?
How can I get my card out of the stupid ATM that ate it?
want to know where funds come from
What should I do if my physical card isn't working?
The card that I have isn't working. This is the physical card.
Does it matter if I use Visa or Mastercard?
What could the reason be that my payment card was declined?
can i add funds  with a card from the united states