Instruct: Given an online banking query, find the corresponding intents.
Query: Why hasn't my refund been appiled to my account?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
What is the system for determining the exchange rate?
What areas are cards delivered to?
how long does it take for a transfer from Europe to go through?
I had to pay one pound more than the set price!
Can you walk me through how I can edit some of my personal information?
I am not recognized by the app.
Where can I find a Mastercard ATM?
My statement has a charge that shouldn't have been made.
I have not received the completed transaction.
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
I've tried many times to make a payment, but it's not going through.  What's wrong?
Please tell me where I can update my details since I moved.
Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?
Why would a transfer to a beneficiary not go through?
Where is the top-up card verification code?
I have a pending money transfer
Why am I being charge a fee when using an ATM?
Are there any top-up limits that I must follow?
Can I see the source of my available money?
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
I've obtained the card, how do I enable it on the app?
I just saw a fee on my account. When do these get charged?
How can I top up with my apple watch?
What do I need to do to get my new card which I have requested 2 weeks ago?