Instruct: Classify the given online banking query into its corresponding intent.
Query: I received the wrong exchange rate for an item i bought.
I purchased an item and the exchange rate was wrong
Is it possible to change my address?
Will there be a fee to receive a physical card?
When do i get charged a fee for using the card?
What fiat currencies are used for exchange?
How do I get money from friends?
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
Can I add other people to my account, so they can top up?
I have yet to receive the cash I added to my account this morning.
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
How can I top up with Apple Pay?
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
How can I exchange currencies in the app?
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
I want to revert this mornings transaction.
I need to deposit money to my account
When I travel, can it automatically add money in certain intervals?
Do you have charges now when you pay with a card?
I need to know what these extra charges are on my statement?
I haven't received the PIN yet.
What countries have access to this service.
I asked for cash but I did not receive all the funds
Are you able to make exchanges to EUR?
Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
I was given the wrong amount of cash