Instruct: Classify the online banking query into its corresponding intents.
Query: Where do I go to see the source of my available money?
where exactly does money come from
Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
Make me understand why I am charged an extra fee when I use the ATM.
I can't activate my card?
Why can't I topup my account?
The wrong exchange rate was used when I purchased an item.
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?
I am seeing in the App a diret debit that its not mine
do you have a fee for receiving a SEPA transfer?
How long does it take for the card to come?
I think someone stole my card because I can't find it.
I put some money in my account the other day and it's not gone in yet, can you help with this?
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?
Is it possible to top up using a cheque?
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?
My order hasn't shown up yet, what can I do?
Is there a certain age I need to be?
My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
I have a top-up that's still pending and wanted to know about it.
Can I change my PIN without going to a bank?
I see a cash withdrawal in the app that I did not do.
Why is there a pending hold on one pound on my statement?
What will I need to configure if my salary is in GBP?
Someone might have access to my card!  There are some strange payments showing up on my account.  What do I do?