Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to exchange my GBP to AUD, how would I do this?
Can turn my money into another currency?
I cannot try my PIN anymore.
I'm not recognizing the card payment.
I am having trouble transferring money to a beneficiery.
I'm not sure if my pop-up went through.
Why am I being charged extra when I withdrew money?
Do I get any sort of discount on volume for a lot fo currency exchanges?
Do you charge a fee on currency exchange?
I am still waiting for the cash to be returned from a cheque I deposited!
How do I use American express to top up my account?
i need to proof my identity to you why and how?
I am being charged a pound out of nowhere. What is this?
What kind of security protects my money?
why is top up pending
Is there a way to reset the passcode?
I put some money in my account the other day but now its gone? Why is this?
Please tell me, do you use Visa or Mastercard?
Can I add money in intervals to my account?  I will be traveling.
A transaction shows duplicate times.
How come when I tried to pay contactless at the bus it didnt work?
Is there a limit to auto top?
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
Can you tell me when my card will arrive?
The ATM ate my card; how do I get a new one?
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.