Instruct: Classify the online banking query into its corresponding intent.
Query: I was charged a transfer fee, why is that?
I noticed additional charges when transferring?
I will be traveling.  Can I add money automatically?
What payment methods are used to top up?
My card is about to expire, what do I do?
Please help me in this, as i was unable to make any payment by my new card,  it was getting declined repeatedly. I am not very happy with this incident.
how do i track the moeney
I need to verify my identity. How do I do that?
Why has my top-up failed?
Apple watch top up help, please?
Why was I charged an extra fee when paying with card?
Can someone assist me with updating my account details with changing my last name?
Why can't the recepient of my money transaction see it?
If I exchange currency frequently, can I get a discounted rate?
how long does it take to transfer money, my retailer is waiting
Why is the exchange rate for my payment incorrect?
The transfer was accepted but now it's stuck on pending. When will it go through?
Where did my money go? I'm not able to withdraw it from my ATM.
I requested a refund but am unable to see it in my account. Why is that?
Can I activate my card?
My card has not come in the mail yet.
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
Can I get a card in the US?
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
My card payment's cancelled
I want to change my PIN - do I need to be in a bank?