Instruct: Classify the given online banking query into its corresponding intents.
Query: I just received a new card, where do I go to link it to my account?
Can I link your physical card
I need a new card before it expires.
Help!  I think my phone may be stolen or lost!
I do not have the information to verify my identify.
Where can I find how to change my name?
How to order my card?
There is an unexplained $1 charge on my statement, can you please explain this to me?
I withdrew money and got a fee, please explain
i have used my card online before and wasn't charged, why am i charged now
What are the restrictions on the virtual cards?
Which currencies do you handle?
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account.  I can't fix this with the app.  Please help me immediately!
How long does it take for a top-up?
I need a hand here, I need to top up cash.
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
What do I need to do for the card activation?
My account transfer was not cleared.
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
How can I close my account, I don't want it.
Can I have a mastercard?
I am not satisfied with your service.  Close my account.
A transaction to a friend still hasn't shown up.
Do you limit my top-ups?
I transferred money from the US, How long does it take?
Transfer has failed.