Instruct: Classify the given online banking query into its corresponding intent.
Query: Why was a fee added to my bill when I used my card?
i made a payment with my card and was charged a fee, why would you do that
The card payment is declined.  Please inform me why.
Is it possible to exchange currencies using the app?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
I checked my statement and saw a charge of one pound, where is this charge coming from?
What is the extra €1 on my statement for?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
The machine gave me the wrong amount of cash.
This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money
How can I the person see my money transaction?
Am I able to top up with Apple Pay?
I have a new card. How do i top it up?
I am unaware of what my password is.
I want to add money automatically when I travel.
can I use my card before identity verification?
How can my friend send money to me?
Why hasn't my transaction completed?
I recently transferred some cash, but the balance has not changed.
There is a withdrawal waiting.
I just want to top-up, why do I need to verify anything?
My wallet doesn't show my recent top up.
wheres my money receipt
How do I make sure my transfer isn't goin to an unsupported merchant?
Can I use my account without verifying identity?
Why am I still waiting for my refund