Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I make transfers before my identity verification?
Am I able to use my account if the identity verification is not complete?
There is a fraudulent payment!
Will the system automatically top up itself?
How do I dispute a direct debit on my account?
Where do I find a virtual card?
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
I need my refund
What should I do after I've moved and need to update my personal details?
What is the estimated time on an urgent transfer from China?
I transferred some money but the balance stayed the same.
How long will it be  before the person I sent money to is able to see it?
How do I reverse a transaction on my account?
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
How much does it cost to top up a US-issued card?
I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?
I no longer have my phone with the app, what should I do?
My disposable virtual card won't work.
My transfer failed, why did that happen?
What fiat currencies are used with holdings and exchanges?
Why is my deposit still pending?
How long will a transfer from the US take?
I sent a payment, but the person I sent it to says they don't have it
I need to set up an account for my daughter, how would I do that?
Can i have the item refunded?
What ATM locations are near me?