Instruct: Classify the online banking query into its corresponding intent.
Query: Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account
What is the status of my top up?
Is it on purpose that my payment has been returned to my account?
My account says I have money but I withdrew it in cash.
Why can't I use this beneficiary?
I am being charged the wrong amount on my card.
I'd like to apply for a Visa Card.
Why did my transfer fail?  What can I do?
My transfer has not arrived.
An overseas cash transfer did not work correctly
I would like my card activated.
Is there a charge for transfers?
I think the exchange rate on my card payment is incorrect.
Some cash shows up on my app.
I could not transfer funds to a beneficiary; is there a problem with your software?
I was charged a hidden fee when I paid with card.
I would like a Visa card.
What should I do about a direct debit that I did not set up?
I don't understand why there is an extra €1 fee in my statement.
I am not sure but someone else might be using my card
What countries are you issuing cards for?
I would like help to revert a transaction I did this morning
I'm not able to withdraw money from the ATM but I'm not sure why.
How long does a transfer from the US take?
I would like to know more about what a disposable virtual card is?
how do i get into my account and edit my details