Instruct: Classify the online banking query into its corresponding intent.
Query: Please help.  There is a payment in the app that isn't mine.
There is a payment with my card which i definitely did not do.
I got some cash but it wasn't the right amount.
My wallet isn't showing my top-up, did I do something wrong?
Why is the transaction not posting?
How do I reactivate a card I thought I lost?
What should I do?  I topped off but the app reversed  it.
What is the extra €1 on my statement for?
Do I need to verify the top-up?
How long will it take for my top up to work? It's still pending
What's my pin number?
Does it cost much or take long to get a new card? Mine is about to expire.
How do I find my PIN?
What's the phone number to freeze a card?
Why am I having trouble withdrawing cash?
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.
I transferred money to my account but it is not showing.
This company is bad, delete my account now.
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?
what documentation do I need for the identity check?
How long does it take for a cheque to post to your account?
What locations allow me to withdraw money?
I purchased something and already received it, why hasn't the money taken out?
Is there something wrong with my card payment? It's been pending a really, really long time.
Can it add money every so often automatically while I travel?
Would I need to pay extra for currency exchanges?