Instruct: Classify the online banking query into its corresponding intents.
Query: Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
Why was I charged extra using my card?
How much transactions do I get with a disposable card?
My new card is here, what's the process for activating it?
How can people transfer money to me?
What is the estimated time on an urgent transfer from China?
My daughter needs an acount.
The cash withdrawal I took seems to be off. The exchange rate is wrong.
Why is the transaction not posting?
I want to link to my card card with you, how?
What do you require for identity verification?
Where do my available funds come from?
What is the process to activate a card
Are there any specific cash machines that I have to go to in order to change my PIN?
I got a transfer fail message, but no explanation of why-- what happened?
I received the wrong exchange rate for an item i bought.
Do you ship your cards anywhere?
Has my top-up been cancelled?
How can I cancel a transaction to a wrong account?
I need a hand here, I need to top up cash.
When I got cash, my exchange rate was off.
My transaction is showing several times.
What is this extra pound charge for?
Although I transferred some money, it has not as of yet, arrived.
Can I verify my identity?
I need to reset my passcode, this one isn't working