Instruct: Classify the online banking query into its corresponding intent.
Query: Is there extra fees for making a withdraw in a different country at a cash machine.
I got cash abroad and the exchange rate applied is wrong
Why was my exchange rate a different amount than usual?
Can my account have different types of currency in it.
what amount of time does it take for a transfer to reflect and be available
I no longer need AUD, I need GBP instead, how can I make this happen?
I tried to get cash but it was declined!
How long does a transfer take to reach one's account.
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
can i use check to top up
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
Can I get a card in person?
Will it cost me to get a second card?
Can I have money of different country of origin.
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
What is needed for identity verification?
My statement contained a one pound extra fee
My account was charged twice for one purchase
A duplicated payment was made for something.
What countries have access to this service.
why wont my american express work to add money
Why isn't my deposit showing up?
Why haven't I gotten a virtual card yet?
I believe my top up is still pending

Where can I use my card?
What is the length of time for one of these items to come to the U.S?