Instruct: Classify the online banking query into its corresponding intents.
Query: I normally have no issues making transfers, so why am I suddenly being told it is not possible?
For some reason I am unable to preform a transfer to a beneficiary.
I purchased something abroad, and the exchange rate that was applied was wrong.
why would i be declined if i had money iin my account
What is necessary for the identity verification?
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
When will my cheque process?
I think the payment from my card was revereted
The top-up I ordered didn't process.
What does it mean if my cash withdrawal is pending?
Why hasn't my card arrived yet?
What are the steps to verify identity?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
What can I use to verify my identity?
There's a payment showing in the app today even though I have not used my card at all. I want a refund.
Show me where I can see the PIN?
I'm interested in what your exchange rates are based on.
I can't use top up on Google Pay.
Why did my payment fail?
Why is the check I deposited this morning not showing up?
Unable to use my American Express with Apple Pay to top up my account
i tried using a virtual card for a hotel but it didn't work, why not
I would like to get help from someone in your customer service department with assisting me with activating my card.
what do I need to do if the ATM kept my card?
There is a withdrawal waiting.