Instruct: Classify the online banking query into its corresponding intent.
Query: I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?
I think a card payment I made was cancelled, can you check?
The app is saying I made a withdrawl but I didn't.
I was charged an extra pound.
how does my statement get updated so i know when a refund will reflect on my balance
Why do you have the identity check
How are foreign exchange rates determined?
I want to start using my card, how do I activate it?
I can't log in with this passocde
Why hasn't my cash arrived from a deposited check?
I have my card here with me and someone has just made a withdrawal for 500. Please help!
What should I do?  I topped off but the app reversed  it.
There is a strange charge on my debit statement
Is there a reason my payments are pending?
Why does it cost more to pay with my card?
How do I get my card out of the ATM?
How do I see my updated balance after I make a cheque or cash deposit?
Is there a fee for paying by card?
I was charged more than once for a card payment I made.
Where do I find a virtual card?
Can I use any card and currency?
Is there any way to know how the transaction got on my account?
I have a charge for something I didn't buy.
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
Is there a reason to why I was charged twice for a transaction?
I don't see the transaction I made to a friend on my account.