Instruct: Classify the given online banking query into its corresponding intent.
Query: Do I need to pay more for exchanging currencies?
Is it possible to have a discount for exchanging currency frequently?
Why didn't my friend's transaction arrive yet?
I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
Canceling my order is what I need to do right now.
How long will delivery to the US take?
what is this extra charge with my purchase?
Your system is broken. My transfers keep failing, 5 times now.
What is my source of funds?
Why am i being double charged for something?
Help me verify my identity.
I am having trouble verifying my id.
I got cash and was charged a fee that shouldn't be there!
Some cash was withdrawn in the app, but I did not do it.
I need assistance addressing a direct debit that I did not do myself.
How do I transfer funds if I am paid in GBP?
disposable virtual card can be ordered where?
Do you convert to Euro?
How can I transfer money to a beneficiary?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
I received a transfer in GBP how do I change it to a different currency?
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
i havent got my card
I would like a disposable virtual card, could I get one?