Instruct: Classify the given online banking query into its corresponding intent.
Query: My card payment reverted back, I think.
I bought something and already paid for it but now I don't see it.
I still don't have a card. How do I get one?
How do I get unblocked?
I see cash withdrawal activity in the app that is not mine.
I've made a bank transfer but the money doesn't seem to be in my account.
Even though I added money ey to the card, I couldn't use it
What do I do if I cannot access the app?
I made a payment but it's still pending
My card is showing the same transaction over and over again.
I don't have my card in 1 week.  Should I be worried?
can i get a virtual card online
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.
Changed details is essential, what steps do I take to do so?
How long does it take for the card to come?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
I need to verify my identity. How do I do that?
When I got cash the exchange rate was wrong
I was wondering, Can I get my pay in another currency?
I do not know what this cash withdrawal is
I'd like to know what you guys look at to decide an exchange rate
Where can I get a new passcode?
Is getting my identity verified required before I can use my account?
Why was I charged for payments? You didn't warn me about additional fees.
Can you tell me my code to get into the app?
You accepts my card?