Instruct: Classify the given online banking query into its corresponding intent.
Query: I was charged a fee when buying stuff with my card.
Why was I charged a fee for using my card
Can I reset my PIN?
How can I create another card linked to this account?
Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.
I don't know how to verify my identity.
Why is my payment declined? It looked like everything worked ok and my account was fine.
Is it possible to exchange currencies on the app?
When will a cash withdrawal show up?
Still waiting on my refund...
HOW LONG THE CARD VALIDITY
Can I return an item?
my virtual card has not came yet!
Is there a way to revert a transaction?
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
I lost my phone.  What do I do to block someone else from using my account?
If I need to top up with cash where should I look?
When will the money be made available in my account?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
Can I top up my card with other cards?
Can you tell me when my card will arrive?
My phone was left behind.  Can I still use my card?
In which countries does your app work
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
What's the fee for exchange of foreign currencies?
can i go into my app to find my pin