Instruct: Classify the online banking query into its corresponding intent.
Query: There is a duplicate payment on my card. Why?
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
What form of identification is accepted?
what is the leadtime for a new card to show up in the mail?
I want to change my pin number from an ATM. Is this possible?
My withdrawals were going smooth until I got declined today. What is going on?
I received my salary in the wrong currency. How do I change this?
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?
I think my card is broke it's not working anymore
Can I hold more than one currency?
How do I go about getting an actual card?
How do I get another card
Can you assist me in acquiring a virtual card?
Which countries do you operate in
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
Will you charge me more if I top up with an international card?
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
How do I go about ordering a new bank card?
There is no way for me to prove my identity.
On my last trip, I received the incorrect exchange rate.
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
Does a discount apply if I exchange currencies frequently?
What are the steps for my friend to send me money?
My card payment had the wrong exchange rate