Instruct: Classify the online banking query into its corresponding intents.
Query: I think I was double charged
You charged me more than once for the same transaction!
How do I change my details?
what are the steps to activate my card?
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened.
I am unable to activate my card, it won't let me.
What are the rules for a top-up?
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
Are cards available to those outside of the UK?
Someone besides me might be using my card.
Card activation steps
What are the top up charges for all US cards?
what happened to the money after i put in the wrong info and it got declined
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
Can I select my card scheme or do you choose it for me?
I would like to know how exchange rates are calculated when transferring funds.
I have a pending money transfer
What are the countries that you operate in?
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
Someone might be using my card.  What should I do?
How do I transfer funds directly from my credit card?
Will there be a charge when money is added to my account?
How can I add a new card?
Can you delete the account?