Instruct: Classify the online banking query into its corresponding intent.
Query: where to i get my funds from?
Is there a way to tell where the money came from?
If my card is going to expire this month, do I need to order a new one?
How do I receive a virtual card?
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
Which documents do I need for this identity check?
Why isn't my deposit in my account?
There's an extra fee on my statement, why is that?
Why was my transfer request decline?
Can I use my American Express card to add money into my account?
how to exchange currencies
How do I find my PIN?
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
Shopping on line I was declined when trying to buy something.
Can I cash deposit to top up my account
I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.
What value can I get for my currency?
It's been two weeks and I haven't gotten my card, what do I do?
How do I go about getting a virtual card?
Is the PIN sent in another message?
When will the money from my bank transfer be available?
I would like to use top-up with my Apple Pay.
I was charged a fee when I transferred my funds, why?
My phone got stolen, how can I use the app?