Instruct: Classify the online banking query into its corresponding intent.
Query: How do you figure out the exchange rate? Can you explain why I got less money than expected?
I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
I attempted to get cash in the ATM but it was not authorized
I couldnt get cash in an ATM
Can you tell me how to tell where my funds come from?
Do you only use Visa or do you have Mastercard too?
I have to make more then a few disposable cards per day.
Please let me know what currency I can use to top up my account?
How much to exchange currencies?
Why has my card payment been reversed?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
I was so embarrassed. Why didn't my payment clear?
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
I forgot what my pin number is and now am blocked can you help me get in?
Why haven't I received a refund yet?
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
Do I need to verify my top-up?
I went to top up my card and it was cancelled.
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
my cash balance less than what I thought
Apple watch top up help, please?
What ATMs can I use my card?
I have a pending payment on my card.  Why?
How long do I need to wait til my top up isn't pending?
Can I get an actual card
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?