Instruct: Given an online banking query, find the corresponding intent.
Query: The exchange rate for my withdrawal was wrong.
Is there extra fees for making a withdraw in a different country at a cash machine.
my card payment has been declined, do you know why?
Why hasn't my payment gone through yet?
What is the procedure for topping up with a cheque?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
My cash deposit isn't in my account. What happened?
Can I top up my account with a check?
Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?
What should I do since my card is trapped in the ATM?
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
There is an extra small charge on my card! What do I do?
Can I use visa or mastercard with your service
Do you know how to change my card PIN?
Payment I did not make.
Please help me delete this account.
I want to close my account & I will never do business with you again.
I would like to cancel my previous transaction
After my checque or cash deposit, my balance didn't update.
Is there a limit to a disposable virtual card?
How do I top up by cheque?
How do I go forth on holding money in multiple currencies?
Why was money taken for a transfer?
I have multiple of the same transaction
Can you tell me how to locate my PIN?
I want to hold and exchange fiat currencies, what can I use to do so?