Instruct: Classify the online banking query into its corresponding intent.
Query: I need my refund
There is a refund missing.
How long does it take to receive my card?
Can I exchange USD for GBP in your app?
I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?
I was charged an extra dollar on my account and would like to know the reason.
Since I just got married I need to change my name.
Is there a way to revert a transaction?
What is this $1 charge on my account?
Why was my request for cash declined?
Can I re-link a lost card with the app?
Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?
I purchased this item and would like a refund
Why was I charged extra using my card?
I was not distributed the correct amount of cash that I asked for
Why do we need to verify top-up?
My card is stuck in the ATM?
How can I get a virtual card for a one-time transaction?
What do I do if a transaction shows up twice?
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
What can I do with a disposable virtual card?
Why was I charged a higher exchange rate when I bought something abroad?
Am I able to get this shipped to China?
I think that my card has been stolen!
My balance was not updated after transferring money.
I cannot seem to use my card.