Instruct: Given an online banking query, find the corresponding intents.
Query: I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
I believe that the rate of exchange for my cash withdrawl is incorrect.
I think there has been a mistake on my exchange rate for this purchase.
I was charged a transfer fee, why is that?
How can I find out about an extra fee on my statement?
how much do you charge to top up US cards?
How do I change my address ?
Please could you give me a refund
Can you explain to me the way to verify my top up has gone through?
I want to transfer money. How do I do that for my account?
Why did I get charged more for using my card?
I haven't been able to complete any transactions on my card today. Do you know what's wrong?
How do I get extra cards?
I have no idea why there is a dollar that has been charged to my account.
What type of card can I get?
Can I exchange currency for different types?
I want to reactivate my card, I thought I had lost it but found it again this morning.
Will this card work at any ATM?
I was unable to activate my card.
Why am I being charged for withdrawing cash but haven't in the past?
Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
My card didn't work at the ATM in Notting Hill.  Is my card working?
Can I transfer my salary onto here?
Where is the tracking number for the card?
I was trying to top up my account and it isn't working
Do you support all countries?