Instruct: Classify the given online banking query into its corresponding intents.
Query: Remove my account immediately.
How do I discontinue my account?
Can I track history on funds?
why do I have to show my ID
What fee will be charged for exchanges?
I made a purchase earlier today but it is still listed as pending- when will it go through?
I do not recongize a payment in my account.
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
What are the details of disposable card limitations?
Am I allowed to change my PIN anywhere?
Can you accept my other card from the U.S.?  It is the only other one I have.
I deposited money in the form of a cheque, but my balance has not increased.
I want to transfer a sum of money from another bank account I have into this one
Is there a money transfer fee?
How long does it take for my top up to clear?
The exchange rate on my payment doesn't look right
Someone might be using my card that is not me.
I was given the wrong exchange rate when getting cash
Is American Express supported for adding funds?
My cash withdrawal was short.
I blocked my card by mistake, how do I unblock it?
Why isn't my refund on my statement?
I enetered the wrong information, I need my account unblocked How do I do that?
Can I change my PIN?
What are the steps to verify identity?
Everytime I try to prove my identity it won't let me.