Instruct: Classify the online banking query into its corresponding intent.
Query: I tried to make a transfer and it didn't work.
Why didn't my transfer work?
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.
Why did you guys charge me an extra €1?
You promised no fees but now I've got one. What the hell!?
Can I get a disposable card?  How many can I have?  How often can I use them?
How do I deposit cash?
What is the wait time until money reaches my account?
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
How long does it take for my id to verify?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
Can I get an update on my replacement card?
My account says I have money but I withdrew it in cash.
I want to activate the card.
What do i do to get a physical card?
What is the extra fee that was added when I used the card?
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.
My top-up funds aren't available yet.
Why was I denied the option to transfer money to a selected beneficiary?
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
Is currency exchange possible?
is there a way to do top up with apple pay
Verify my source of funds?
I need to cancel a transaction please!
I am missing a refund amount on my account.
There are transactions that I don't recognize. What do I do if I think someone is using my card?