Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you accept Mastercard?
Do you have a list of the cards and currencies supported?
How long does it take for a transfer to finish pending?
I am very dissatisfied with the services that you are providing.  I want to cancel my account.
Why did the top-up fail?
Why do I need to verify my identity?
Why did my payment get declined?
What's the wait time for European transfers?
When will my card be here?
When should I expect my card to arrive?
What is the formula for your exchange rate?
Where do I need to go to change my PIN?
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
Is it normal to be charged an extra fee when paying with my card?
The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
I was declined when trying to withdrawal cash!
I need to transfer money to my account from another bank
Will my new card work outside of the EU?
My card was declined but it shows as multiple charges?
I did a transfer but the balance is the same.
there is a charge i dont recognize
I deposited a cheque with some money, but the balance hasn't changed.
Why haven't I been given a virtual card yet?
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
I don't remember my login code