Instruct: Classify the given online banking query into its corresponding intent.
Query: I want to return an item for a refund can I do that?
I want a refund for my item
How can I receive my salary in another currency?
How do I order a card?
I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
There is a strange charge on my debit statement
I'm trying to take money from my account but its not letting me. Help!
My app shows a direct debit that isn't mine.
Can I choose my card scheme?
My account shows a direct debit charge that I have never seen before
My card was stolen
Why would a transfer to a beneficiary not go through?
For some reason I am unable to preform a transfer to a beneficiary.
I deposited cash into my account, why do I not see it?
I need an actual card that I can hold in my hand, how do I do that?
For what reason did my top-up get cancelled?
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!
I think that my card has been stolen!
How long do transfers take to go though
Please help me!  My physical card isn't working right.
what cards can i use to add money to my account
My account was charged a fee. When did you start charging extra for card payments?
I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Is it possible to get a new card in China?