Instruct: Classify the given online banking query into its corresponding intent.
Query: My transfer to a beneficiary was rejected.
I tried transferring to an account but it didn't go through. What happened?
I ordered my card but it hasn't been delivered yet
I would like to know more about what a disposable virtual card is?
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
What do I do if the ATM took my card?
I want to return an item for a refund can I do that?
How can I report that my card was stolen? I made a police report first.
I would like to receive a refund for something I bought.
Do I get charged if I top up with my European bank card?
€1 was in my statement as an extra fee.
Please tell me the steps to verify my identity.
how much is it to exchange currency
How can I exchange USD and GBP in the app?
My top-up has been reverted and I would like to know why.
My refund isn't showing up
My mother deposited a cheque into my account last week, why is it still not showing up?
I have a confusing payment appear on my statement and I don't recognise it!
Is it possible to get a card outside the UK?
I transferred money to my account but it is not showing.
I want to use auto top-up. Is there a limit?
My new card needs activating.
Is it possible for me to track the card is was mailed to me?
Can I use as many top-ups as I want?
I need to withdraw money. Where can I do that?
How many currencies can I have money in in my account?