Instruct: Given an online banking query, find the corresponding intent.
Query: I made a payment with my card and it hasn't changed. How long do you think this will take?
It says that my payment is pending, what does that mean?
Hi there, I came across a problem with my top up and my money is missing, was there a system error?
I was declined when trying to withdrawal cash!
I used my card to top up but it's saying it is still pending. What does this mean?
I exchange currencies a lot.  Can I get a discount?
What type of card can I use to top up?
Do you work in Greece?
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
How do you decide what the exchange rates are?
Can I use it outside of Europe?
What is this extra pound charge for?
I got a new address and need to change my old one.
When can I expect my card? I live in the US.
I can't use my virtual disposable card
Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
How do I change my last name?
I need to verify the source of funds.
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
A seller is stating that they haven't received money yet when the money has already deducted from my account.
Is it possible to get a card when i'm not in the UK?
My card is stuck inside the ATM.
Where is the cash deposit I made?
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?