Instruct: Classify the online banking query into its corresponding intents.
Query: I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
Is it possible to get a refund for the item?
How do I get a card in the EU?
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
I got cash abroad and the exchange rate applied is wrong
My card payment wasn't declined
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
Do I pay a fee for SEPA transfers?
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
I noticed that there is a withdrawal in the app that is not mine.
Unusual direct deposit
can I be charged for topping up by card
Are you able to make exchanges to EUR?
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
there were two of the same charge to my account
Do I need to verify my top-up?
My PIN isn't working.
I can't use my virtual disposable card
Why did I get charged a fee for my transfer?
What is the reason for the fee charge on my transfer?
When can I expect my card to arrive?
What are the restrictions on auto top-up?
Exchange rate on a purchase was incorrect
I am not satisfied with your company.  Close my account.
Do I have a limit to the number of top-ups per day?
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?