Instruct: Classify the online banking query into its corresponding intent.
Query: I'm confused as to why my transfer is still listed as pending on the website.
Why is my transfer still pending?
Is it possible to go ahead and log in, although I have not been confirmed yet?
Can I open an account for my offspring?
I would like to know more about what a disposable virtual card is?
How long will the $1 charge show as pending?
What fiat currencies are used for exchange?
Does it cost extra to exchange foreign currencies?
How do I use the app to exchange currencies?
Is the 1 pound charge I can see an error or an incorrect entry?
How can I cancel a transaction to a wrong account?
Why was I charged a fee for using my card
Help!  I fear that my card was stolen,
There is a strange charge on my debit statement
I was charged extra. Was the exchange rate for my payment last Saturday wrong?
I am having trouble activating my card.
Even though I added money ey to the card, I couldn't use it
How do I edit my personal details?
How can I reset my darned PIN number?
Is there a top up fee for transfer?
Please tell me the types of currency I can hold.
What are the steps for changing my passcode?
Under what condition will my payment revert?
I do not want a VISA card.
My ATM withdrawal was declined.
I just moved. How do I give you my new address?