Instruct: Classify the online banking query into its corresponding intent.
Query: I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?
Why isn't the transfer I made to a friend showing?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
What's the amount that I can top-up?
I'd like to have it delivered on Saturday.  Is that possible?
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
I want to see what this fee is on my card payment.
help, I see money missing I didn't take out.
When will my transfer move out of pending stage?
I no longer have my phone, what should I do?
Why won't my card work anymore?
My card payment has been cancelled
I need a refund for something I bought.
my card was refused, why?
Can I link my card I previously received?
I received my card. How do I link it to the app?
I use GBP for my salary deposits. Must I set this up somewhere?
Why was I charged this extra fee while doing a transfer?
Do you only use Visa or do you have Mastercard too?
Is exchanging currencies a feature of the app?
Please let me know how to place an order for a virtual card
When will my transfer from the US get here?
There is a direct debit transaction that I did not authorize
there is money in my account that i didnt put there
Why did my payment go back to my account when I bought something?
How is an exchange rate calculated?