Instruct: Given an online banking query, find the corresponding intent.
Query: If I were to do a transfer, what is the rate for that?
If I top up by transfer, am I going to be charged?
My card payment has been stuck on pending. What is the problem? It should have gone through by now.
I tried to pay through my account but the payment is not going through. What's going on?
Please explain the exchange rates.
Google Pay Top up isn't working
How much are the fees for adding funds using an international card?
My account shows that I made a cash withdrawal but I cannot remember doing so!
I have been charged an extra pound!
I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?
Help!  I forgot my password.
how do i add money from my amex card to top up
There is  an extra 1£ charge on my app. Why did it charge me extra?
With one disposable card how many transactions can i do?
I am interested in cancelling a purchase
I am still waiting for a transfer to show
If I order a card when does it arrive?
I thought I knew my password but I guess I was wrong, what can I do now?
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
Give me a refund now!! I am still waiting.
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
Can I get a new card?
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
Can you tell me how to locate my PIN?
I topped up but the app denied it
Will my card be a MasterCard or a Visa?