Instruct: Classify the given online banking query into its corresponding intent.
Query: I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
Can you tell me the status of my new card?
Please tell me how to verify my top up card.
Is it possible to top up using a cheque?
Am I able to open an account for my children?
What is the best way to get my virtual card?
Help me verify my identify?
The exchange rate for my withdrawal was wrong.
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
I got a transfer fail message, but no explanation of why-- what happened?
My card is almost going to expire.
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
Still waiting on my refund...
For what reason can I not transfer money to a beneficiary?
The exchange rate was incorrect for this item I bought.
If I top-up by using a trasfer are there charges that applied?
I have just read my statement and there is a payment I don't recognise.
How do I go about ordering a card?
Is there a reason why my card was declined when I attempted to withdraw money?
wheres my money receipt
I need a refund. This is not what i wanted.
What is the procedure for topping up with a cheque?
Can I top up using my cheque?
Why are my withdrawals suddenly being declined?
Why is my top-up showing as cancelled?