Instruct: Classify the online banking query into its corresponding intent.
Query: For the identity verification, what do you need?
For the identity check, do I need any kind of documentation?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
I forgot my code
I want to get rid of the account, and delete personal information .
How long until transfers from Europe go through?
How come I can't get money at the ATM
How do I edit my details?
What will happen after my card expires?
How to unblock my PIN?
Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?
What if my top up doesn't go through?
Are there any fees if I want to add money using an international card?
My card expires next week. How do I get a new one?
Can you tell me why I haven't received my new card yet?
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
who should i contact if my refund doesn't go through?
how to get virtual card
With one disposable card how many transactions can i do?
Am I charged more for using the ATM?
Can I auto top if I'm low on funds?
What type of card will I receive?
I don't have my cell phone with me so I cannot access the system to complete the transaction.
How old must I be to open an account?
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?