Instruct: Classify the online banking query into its corresponding intent.
Query: I put money in my account a week ago but its still not there?? What happened to my money?
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
Need a new passcode.
I don't see my top up in my wallet.
Why was my cash withdrawal declined by the ATM?
Tell me why my card payment has been declined.
What is the procedure for topping up with a cheque?
How can I change my PIN?  Help.
I want to get rid of the account, and delete personal information .
What is the wait time until money reaches my account?
Can I get an item refunded?
I need to report a stolen card
Where do I find the auto top up option?
My transfer to my account is missing.
How do you find the exchange rate?
The top-up I ordered didn't process.
I need to transfer something to China. It is urgent. How many days will it take to get there?
I sent money to someone but they haven't gotten it, what's going on?
The app reverted my top up
There is a refund missing.
I usually don't get charged for transfers, why was I this month?
Fees for currency exchange
What are some of the restrictions that the disposable cards have?
I can't figure out how to unblock my pin number. Can you help me?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
I was charged the wrong exchange rate on a purchase