Instruct: Classify the given online banking query into its corresponding intent.
Query: Can I change my PIN without going to a bank?
I must change my PIN as soon as possible.
why did i get declined transfer
Why is there a direct debit fee in the App when I didn't do it?
I should have a refund in my statement but I can't see it
Is there a charge for using transfers for top ups?
What documents do I need for the identity check?
My transfer is still pending, why?
Can you tell me why my pop-up is still pending?
What are some of the restrictions that the disposable cards have?
Can you tell me where I can withdraw money?
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
if im not using my account should i close it or just let it sit
What's the wait time for European transfers?
I didn't withdraw cash but I see that transaction on my app
I would like to delete my account. I'm not happy with the service you're providing
Is there a charge for getting my money?
I wasn't charged the correct exchange rate for an item I purchased.
I had a cheque deposited, but I don't see my money yet?
How do I get a card if I live in the US?
What areas are cards delivered to?
I've been waiting a while for my card, is there a way to know when it will arrive?
I have a top up card. Where is the verification code?
What does it mean if my cash withdrawal is pending?
Where do you deliver cards to?
How long does the "pending" period of a transfer take?