Instruct: Classify the given online banking query into its corresponding intent.
Query: What are the auto-top up policies?
How will I know when I can use the auto top-up feature?
My top-up was reverted by the app.
My card stopped working after multiple transactions. Why?
How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay
I prefer using Mastercard, can I substitute?
Can I have multiple currencies in my account?
Am I able to get a refund for a purchase?
What is the fee for a foreign currency exchange?
Can I make a contactless payments?
What is the refund procedure?
After I transferred money the balance remained the same.
What is the charge for exchanging currencies?
How many transactions can be made with a disposable card?
I topped off my card is that something you will charge me for?
I question today's exchange rate for rubles into pounds. I was hoping for a better return.
Why isn't my google top-up pay working?
Why cant I transfer to my account?
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
I did not make a direct debit payment as listed on my app
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
I would like to receive instructions showing the verification process for top up cards..
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
The refund doesn't show in my account
I have a problem with a transfer. It didn't work. Can you tell me why?