Instruct: Classify the online banking query into its corresponding intent.
Query: Why is my card payment still pending? It should have gone through already.
I bought some things in the morning but the payment shows as pending
why would i be declined if i had money iin my account
Is there a way to modify my details?
How can I find your exchange rates?
I have a payment that I didn't make.
Will the PIN come separately?
I would like to get both a Visa and MasterCard?
Is there an exchange rate?
What's the limit on total number of cards I can have?
How many days until my US transfer arrives?
Is there a reason that my top-up is still pending?
How do I receive money from someone?
how long should i wait ti activate my card
Help me verify my identification.
My statement does not reflect that a refund has been issued
What is the top-up limit on my cards?
A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?
How do I switch to a different currency?
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
Explain to me how to verify the top-up card.
Do you need my birthdate?
Can you do exchanges of EUR?
Why are my transfers getting declined?  I havent had a problem in the past.
Why did my top-up get reverted?
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!