Instruct: Classify the given online banking query into its corresponding intents.
Query: I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
I think I was wrongly charged in a recent transaction when I used my card.
My card has an expiration date, will you send a new one automatically?
What do I do to activate?
What does it mean if it says that my payment is pending?
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
What should I do if I see a withdrawal is pending?
I have been overcharged.
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
I need to transfer money to my account from another bank
I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.
where is my new card?
What is the reason my payment was not accepted?
Why is there a pending time on my transfer?
Please provide details on how to top up my account using transfer option
Can you walk me through how I can edit some of my personal information?
I have a charge for something I didn't buy.
When will the transaction be done?
I want to transfer money into my account
I did not have the right exchange rate applied to my situation of pulling out cash
I had a cheque deposited, but I don't see my money yet?
Can I use my Apple Watch to pay for gas?
My withdrawal is pending, why?
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
Do you give refunds?
How can I get a refund for an item I purchased but has not yet arrived?