Instruct: Classify the given online banking query into its corresponding intents.
Query: I would like to use this cheque to top up.  Can you tell me how to do that?
how do i get top up with cash deposit
If my identy verifacation hasn't gone through can I use my account?
I am seeing in the App a payment that its not mine
Why has my top up been cancelled
I transferred some money but it is not here yet
Why do you have the identity check
How long is the wait for my card?
How can i get a refund for something i just bought?
Everytime I try to prove my identity it won't let me.
DO you know the reason for the identity check?
How many days do I have to wait for the transfer to reach my account?
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
Tell me what I should do after my card expires.
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
i did not get any money but still was charged
Do I have to pay for a second card?
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
I might be paranoid, but someone may be using my card.
Is it possible to do auto top up?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
Where is a ATM that accepts Mastercard?
I would like to purchase another card.
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
Are there restrictions on disposable virtual cards?
What do I do if my phone was stolen?