Instruct: Given an online banking query, find the corresponding intents.
Query: I have never been charged a card payment fee before. Why did this change?
why is there a fee for a payment on my card?
Do you do business in the EU?
I would like to dispute a payment I didnt make
Why haven't I gotten my payment yet?
Why on earth do you need so much personal id info from me?
How long do bank transfers usually take?
What ATMs use this card?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
My account transfer was not cleared.
What do I do to verify a top-up?
what documentation do I need for the identity check?
Tell me what I should do after my card expires.
i tried to transfer cryptocurrency into my account but was denied
At what ATM can I change my PIN?
Fees for currency exchange
I transferred some money but it hasn't arrived.
Can I choose the day it's delivered?
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
I don't have a password.
I need to cancel my card.  There are a few charges from a couple days ago that I didn't make.  Can I get credit for these charges?
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
I had to pay one pound more than the set price!
why must I prove ID
Is there a way to top-up when it reaches a certain balance?