Instruct: Given an online banking query, find the corresponding intent.
Query: Why is my refund not visible on my statement?
Why is my refund not showing up on the statement?
Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.
A false direct debit payment is showing in my app
My top up was rejected. Why?
What countries do your services support?
Is exchanging currencies a feature of the app?
There is a pending 1£ charge on my statement.  I haven't purchased anything for 1£.  Why is it on my statement?
Does the app top up automatically?
show me how to top up
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
I need your help immediately.  There is a 500£ cash withdrawal that I know nothing about.  I think my account has become compromised.
I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
It appears my top-up is still pending.
My app shows a money withdrawal that I did not do.
Where is the PIN number found?
what is this extra charge with my purchase?
are you sending me my card?
Please help me change my PIN.
Help!  In the app there is a direct debit that I don't remember.
There is a direct debit payment that I did not make.
Why isn't my balance updating?  I did a bank transfer and it isn't current.
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
The expiration date for my card is coming up, how do I get a new card?
I've made a bank transfer but the money doesn't seem to be in my account.
I made a check and cash deposit that wasn't credited to my account.