Instruct: Given an online banking query, find the corresponding intents.
Query: Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?
Why did I get charged extra?
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
What should I do if I think someone stole my details and used my information to make some transactions?
How will I know where my funds are coming from?
I entered in the wrong PIN.  Please help me unlock my account.
The top-up did not go through.
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
The bank machine didn't give my card back how do I get a new one fast?
What's the web address to unblock my pin?
When I topped up the app reverted it.
Why has my beneficiary been denied?
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds.
What is the pending payment on my card about?
There's a payment in my history I don't recognize
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
is the a reason why my transfer has failed?
A debit came through that I need to dispute.
Are you located in other countries?
what are the reasons I have to proof my identity to you?
I am blocked now because I entered the wrong pin, need help.
Give me my card, I need it now!
Which ATMs accept Mastercard?
Why do I need top-up to be verified?
I happened to forget my passcode
I think the exchange rate for the cash I withdrew was wrong.