Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you issue cards for someone living in the US?
What are the countries you support.
Why am I being charged for transferring money?
The top-up I ordered didn't process.
Is there a reason why my card was declined when I attempted to withdraw money?
Card payment is showing as pending
I made a check deposit but the cash hasn't arrived in my account yet.
what happened to the money after i put in the wrong info and it got declined
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
can you tell me why my card was declined?
The app passcode has completely slipped my mind.
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
phone is gone, dont want others to access account information
I believe you charged me too much to exchange my money
tell me why I was charged more with my card?
How long does it take for money to transfer?
My account balance has not updated to reflect my recent transfer.
I was declined when I tried to take out cash!
The ATM won't give me my card back. I need it back now!
What do I do if my phone is stolen?
I did a bank transfer to top up, but the money is not available.
I have a fee and I don't know why
I paid with card and was charged a fee that shouldn't be there!
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
Is there a fee to make a transfer?