Instruct: Given an online banking query, find the corresponding intents.
Query: Why isn't my balance updating?  I did a bank transfer and it isn't current.
Why is  my balance not updated?
I think something went wrong, I didn't get the right amount.
I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.
My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?
Can cards be delivered? Where?
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
Do you have a list of cards and currencies you support?
I want to link my new card. Can you help?
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
I don't think my top up worked
I would like a  physical card sent to me.
are there age requirements
Is there a top-up fee if you add money in USD?
Why was I charged a fee for my card payment?
I am upset with your service.  Please delete my account.
I should not have been charged a fee for my transfer.
my phone was taken yesterday, what should I do about my account?
I need my card to be delivered fast
My card was stolen. What do I need to do?
How long does it take for something to be delivered to the U.S?
My card is about to expire. Do I have to go to a branch to order a new card?
What is the process to activate a card
Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen  and will like for you to trace back to make sure.
Why do we need to verify top-up?
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?