Instruct: Given an online banking query, find the corresponding intent.
Query: Why was my ATM withdrawal cancelled?
How come I can't get money at the ATM
Is payment required to get a card of my own?
Was I charged more than I should of been for a currency exchange?
Someone stole my phone, what is my next step?
Why hasn't my account updated to reflect my current balance?
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
My cheque is slow to cash
Why do you need all these details about my identity?
How do I query a payment on my card? It looks like I have paid for the same thing twice.
I believe my card payment has reverted
I just pulled money out of the ATM and was charged a fee, WHy?
What places accept my card?
What is the first step I need to make for being able to access my account?
Can you tell me where to find my top-up verification code?
What locations can I get money from?
What is the charge for using a Top up card in the US?
Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.
What is minimum age for an account?
How can I reset my passcode?
When do you charge fees on accounts? I just saw a charge on my statement.
Hold old do my kids have to be to use the service?
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
How long does a payment show as pending before i should worry about it?
Will my friends be able to top up my account?