Instruct: Classify the given online banking query into its corresponding intent.
Query: I was charged multiple times for one purchase
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?
What is the cause of the delay in applying my card payment to my account?
I need to top up, can I use google pay?
I received the wrong amount of cash from the ATM. Can you help?
I would like to get a Visa card
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
What are the restrictions on auto top-up?
I returned something to a  store but can't see my refund.
I did a bank transfer and my balance isn't current.
When I bought something abroad, the exchange rate was wrong.
How long does it take for my id to verify?
Do you offer disposable virtual cards too?
Why is the app showing a still pending message on a withdraw that has already been done?
What's the limit on total number of cards I can have?
I bought something and now I want a refund.
How can I receive money from my friend?
Am I able to do top-ups with Google Pay?
What are these disposable cards meant for?
I made a mistake when making my last transfer, please cancel before it goes thru.
Is there an alternative to a physical card?
There is a strange charge on my debit statement
How do I know when my card will expire?
How do I see my card in the app?
Will I be charged for a cash withdrawal?
Why can't I get cash from the ATM?