Instruct: Given an online banking query, find the corresponding intents.
Query: An extra pound was charged!
I am seeing and extra 1$ charged to my account and wanted to know about it.
Is there a fee for topping up by charge card?
I want a refund on the things i bought
Could you please tell me why my card payment didn't work?
One of my transactions needs to be canceled.
A payment I didn't do shows in my app
My phone is lost I don't want someone to use my account, what can I do?
Can I use a different bank ATM than my own?
Can my teenager have an account?
I made a top up yesterday but it's still pending.
What's the limit on total number of cards I can have?
In which countries can I get a card?
I used the wrong account.
How would I be able to make changes to my personal details?
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
My cash received does not match what has been requested
what is the status of my refund
Why hasn't the transaction I did to my friend arrived yet?
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
How to unblock my PIN?
I should not have been charged a fee for my transfer.
I've forgotten my app passcode completely.
What should I do once my card expires?
How can I transfer money using my credit card?
stop the transaction