Instruct: Classify the given online banking query into its corresponding intents.
Query: Can someone please help assist me by explaining to me why my pass-code is not working?
I cannot remember my passcode.
There's an error in regards to the exchange rate for an item I bought.
And do you have virtual cards instead of physical ones?
Can I add a card to back into the app?
Which currencies will you exchange?
I think there was an error in your exchange rate.
Someone has access to my card info.  I still have the card, but someone just withdrew cash.  How do I get this corrected/stopped?!
Can I change my PIN online?
top up cancellation
Hi, would you please activate my card?
Tell my why my top-up is pending.
What are the restrictions on the virtual cards?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
What if I need to use GBP instead of USD?
Am I allowed to use different currencies?
why didnt a transfer to my account process
There is a cash withdrawal in my account that isn't mine.
I'm looking at my statement, and my refund is not on there.
How do I exchange currencies using this app?
I think that the exchange rate for the withdrawal of my cash is not right.
Can I exchange currencies with the app?
Can I call to get my card activated?
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
Can I have my card activated?
Can you tell me why I haven't received my new card?