Instruct: Classify the given online banking query into its corresponding intents.
Query: Why has my top-up failed?
I topped up my card but the app rejected it.
Do I get charged if I top up with my European bank card?
I made a cash deposit and the balance wasn't updated.
Explain to me how to verify the top-up card.
Reasons for top up cancellation.
how do i find out about transfers
how much for topping up by card?
This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
I left my card at a restaurant and now its missing.
How much does it cost to do a transfer?
Are extra charges added for sending out additional cards?
Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
How do I check security settings on my card?
How do I use bank transfer to top up my account?
make my account go away
Can exchanged be made to EUR?
Why was my request for cash declined?
I noticed the currency exchange rate was incorrect after paying for something in a foreign country.
Why is identity verification required?
Do you offer any discounts for someone who exchanges currencies frequently?
what is the leadtime for a new card to show up in the mail?
Are there going to be fees from adding money with an international card?
Why was my transfer stopped ?
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?