Instruct: Given an online banking query, find the corresponding intents.
Query: I want to find out what happened to my new card?
What's the card you sent me's tracking number?
Why does the same transaction appear multiple times?
Where is my recent refund in the my statement?
Why am I still not able to see the money I deposited a week ago? This is urgent!!
Can I use any card and currency?
I need help reapplying my top-up. It seems it isn't working.
Who do I talk to for transactions debited twice?
How long does it take for a card to arrive?
When will my money be in my account?
My top up doesn't work
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
Will there be any extra fees if I exchange currencies?
I need assistance to activate the card on my account.
What do I do if I can't get my card out of the ATM?
Can you tell me how to get a disposable virtual card?
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?
Help me delete my account.  I am not satisfied with the service.
I can't see a transfer to my account I made.
auto-top up option can be found where?
My app is showing a cash balance that I did not receive.
I have been overcharged.
Why hasn't my transaction completed?
Who accepts the card?
where is this money from
Will I know which exchange rate I will get?