Instruct: Classify the given online banking query into its corresponding intent.
Query: totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
Why are my withdrawals suddenly being declined?
How do I order a disposable virtual card?
My statement does not reflect that a refund has been issued
I have a duplicate charge
My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?
Is there a specific date i can have it delivered?
My payment was cancelled
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
If I don't live in the UK, can I get a card?
How long will the transfer take?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
What should I do if I see a withdrawal is pending?
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
Will there be extra charges regarding to adding money into my international card?
I couldn't make a transfer because it was declined
My transfer hasn't appeared yet
What is the extra fee on my statement?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
is there a way to change name?
I only got some of the cash I requested from the ATM
My transaction went through but I was charged a fee. Why?
I made a bank transfer but it doesn't seem to have gone through?
Where is the PIN for my card located?