Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I verify my identity?
Can I get a full list of instructions for identity checks?
In what way can I use the disposable cards?
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
I have a disposable card but it does not work?
Is the ATM broken? I can't get cash from it.
Why can't I get cash from the ATM?
Can you explain your exchange rates basis?
Am I charged a fee to transfer funds?
My payment was terminated
I see a direct debit payment on my statement that wasn't me
I think there's a purchase at a store that I didn't go to.
Why was I charged an extra fee when using an ATM?
My PIN tries have run out. Now what?
My transaction has not been received. When are you going to process it?
There was a direct debit I don't recognize.
I changed the currency, but why is it costing more?
Where is my cash deposit in my balance?
What do I need to do to correct this failed transfer?
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
My card expires next week. How do I get a new one?
can you share card tracking number?
Why would my transfer be declined?
Can it be delivered on a certain date?
How can correct Top up with the app to work correctly?
I would like to change my address.