Instruct: Classify the online banking query into its corresponding intent.
Query: What do I do if I still have not received my new card?
How long does it take for a new card to ship?
What's the foreign exchange rate I will receive?
What are the currency types that I can keep money in.
Where does the exchange rate stand right now?
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
The machine gave me the wrong amount of cash.
are there age requirements
I made a payment that's pending. Will it go through?
Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?
I want to know why my top-up was reverted
Where in the app do I go to make my new card show up?
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
My card was stolen
Please explain why my top-up didn't go through.
How long is the wait for a money transfer to post?
What is the refund procedure?
Can I use an auto top-up option?
Is there a limit for the amount I can top up?
I've made a transfer, how long until the money reaches my account?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
The payment on my card shows as pending.
Looks like my top up failed.
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
i didnt do this charge
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.