Instruct: Classify the online banking query into its corresponding intents.
Query: If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?
I got charged in double and want a refund
can I be charged for topping up by card
There is a potentially fraudulent direct debit on my account.
Where do I look for cash top up?
I no longer want this account, what should I do?
Why am I being charged a fee on a card payment?
I would like to give another card to my daughter, how can I proceed?
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
Can I have my card activated?
How much is the limit for top-ups?
Please help me with my card.  It won't activate.
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
Why is my beneficiary being denies?
Can I top up using cash?
I was charged several times for something
I want to change my account details.
I'm expecting to see a cash withdrawal but I'm still waiting.
What do I do if I already had a card with you guys?
Is USD free to top up with a US card?
I made a transfer from my UK account a couple of hours ago.  Could you please make sure everything went alright.
When will I recieve my new card?
Your foreign exchange rate is wrong.
I have yet to receive the cash I added to my account this morning.