Instruct: Given an online banking query, find the corresponding intents.
Query: Will I be charged for topping up my account using a bank transfer?
What are the charges for receiving a SEPA transfer?
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
I need to change a transfer.
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.
When do I see my recent refund in my statement
Where are cards available to order?
What happened to the transfer I did?
How long does it take to activate my card?
I have a card payment that I don't recognize. What should I do?
why did i only get 20.00
I need a physical card.  What are the fees?
Can I get a new pin number at any ATM using my card?
I want to use auto top-up. Is there a limit?
My phone has been stolen.  How can I make sure no one uses my account from it?
How can I prove who I am?
Where is my last money transaction
I would like to change to a different currency.
Why verify the top-ups?
What ATMs can I use this card at?
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
I don't remember my login code
Why did you charge me a fee when I made a transfer?
Why do you need to know so much about me for my account?
There is a direct debit set up that was not authorized by me.