Instruct: Classify the given online banking query into its corresponding intent.
Query: It appears my transfer was declined.
I got declined when attempting a transfer
Is the exchange rate the same on weekends as the weekdays?
My payment didn't work and the money is in back in my account.
My account did not allow the transfer.
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
My transfer failed
My payment has not been accepted.
I got the incorrect amount of money given to me from my account
Why was I charged an extra fee when using the card?
Can I use my account without verifying identity?
how many transactions can go on a disposable card?
I have a cash withdrawal that I do not recognise.
I transferred money and it hasn't come yet
I would really like a physical card.
Where to check top ups pending?
I made a mistake this morning when I did a transfer. How do I reverse it?
I haven't received my transfer funds yet, where are they?
I am not supposed to be charged a cash withdrawal fee, but I was.
I have a question regarding the PIN of the card?
Why has my top-up been returned to my account?
When does a UK transfer show up?
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
What do I do if someone used my card without my permission?
What do you charge for an exchange fee?
How do I change to a different currency?