Instruct: Classify the online banking query into its corresponding intents.
Query: I would like a second card.
I need two cards. Is this possible?
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
The exchange rate is bad. Are you sure this is the exchange rate?
I wish to cancel a transfer
How do I link my new card?
Where can I located the auto-top up option?
I was double charged at a restaurant can you take the second charge off?
My new card came in.  How do I activate?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
You promised no fees but now I've got one. What the hell!?
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.
Are top-ups allowed using Apple Pay?
Why didn't this transfer work?
Why do I have a transaction showing up more than once?
I know there's an auto-top option but I can not locate it when I look?
What do I do if my card was stolen.
My phone has been stolen.
I am afraid to give you all my identify details.
My funds are low, can I auto top up?
How do I get a new card sent to China?
what are you going to use my identification details for?
The money that I have transferred hasn't arrived yet.
What's the amount that I can top-up?
Why was I charged a fee for debit or credit card payment?