Instruct: Classify the given online banking query into its corresponding intent.
Query: And do you have virtual cards instead of physical ones?
Can i have a virtual card?
Why has my new card still not come?
How do you decide what your exchange rates are?
My card is expiring soon, How do I order a new card?
I require verification for my source of funds.
How does my top-up got cancelled?
Can you tell me what this fee is on my statement?
How can I verify my source of funds?
Which fiat currencies do you currently support? Will this change in this future?
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!
I want to know your exchange rates.
Why is  my balance not updated?
I haven't received the PIN yet.
I haven't received my card.
My account transfer was not cleared.
I'm panicking!  I lost my card!  Help!
I need to delete my account, please.
How do I report possible fraudulent activity on my account?
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
My card has been lost! help!
I am still waiting for the cash to be returned from a cheque I deposited!
My identity hasn't been verified.  Can I use my account?
How many disposable cards am I allowed to have?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?