Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Would I need to pay extra for currency exchanges?
My wallet isn't showing my top-up, did I do something wrong?
I did not receive my purchase, how do I cancel it?
I'm confused as to why my transfer is still listed as pending on the website.
Are refunds allowed for certain items.
Will you accept my salary if it's in another currency?
Is there a number to call to get my pin unblocked?
I prefer to get a Mastercard.
I have a payment that shows twice
Are cards issued to people living in the US?
My card is almost going to expire.
How many days do I have to wait for the transfer to reach my account?
How do I go about verifying my identity?
Are there any charges for top ups?
Some cash was withdrawn in the app, but I did not do it.
Why is my transfer taking so long to complete?
Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?
Are there topping up fees if I have to transfer?
I would prefer a Mastercard.
Why has my card been declined?
how to get virtual card
Do I need to verify my top-up card?
What does it cost to receive a SEPA transfer?
My card arrived but I need to make it work in the app, how do I do that?