Instruct: Given an online banking query, find the corresponding intents.
Query: Why verify the top-ups?
Why are top-ups being verified?
I have a duplicate payment on my account
What is the most amount of disposable cards allowable?
How long does transfers take?
How long does a check take to show up in the account balance?
I want to use auto top-up. Is there a limit?
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?
There's an error in regards to the exchange rate for an item I bought.
My physical card is not working
There is a payment showing as pending and hasn't posted for a few days.  When will it post?
What do I do if my card expires soon?
What do I need to do to get my new card which I have requested 2 weeks ago?
Do you have a limit for someone's age?
I have young kids. Can they use this service?
Is there an issue with my card payment as it has not gone through.
I would like to edit my personal information .
Am I supposed to verify my identity?
Can you show me where to link the new card?
I did a money transaction and dont have a receipt
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
What is the current exchange fee?
What's the card you sent me's tracking number?
Can you tell me my code to get into the app?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I am unhappy with an item I bought. How do I get a refund?