Instruct: Classify the online banking query into its corresponding intent.
Query: Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
Why won't my top up work
I need to change my phone number.
Can you tell me when my card will arrive?
I am missing a refund amount on my account.
How much is the charge for a foreign currency exchange?
Why is my refund not visible on my statement?
I tried to do a transfer and it's saying it declined.
Can I cash deposit to top up my account
There is an extra small charge on my card! What do I do?
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
How do I go about transferring money using my credit card?
I tried to use my debit card, but the payment did not work.
Is there a way to track the delivery of my card?
In a month, my card will reach its expiration date, am I required to request the next card?
My app shows a direct debit that isn't mine.
What's going on with my card? I've tried multiple times and it never goes through.
My account is devoid of funds. Am I permitted to submit additional money via bank transfer?
can i get a card if i live in the US?
Are you going to charge me to top up my card?
I need an ATM right now!
How do I go about unlocking a pin?
I would like to know why so much identity information is required?
How long does it take for pending to go through
I checked on google and the exchange rate you are using is really bad. Can you update it?