Instruct: Classify the given online banking query into its corresponding intent.
Query: The amount of cash I requested to withdrawal did not match what I received when exchanged
My cash withdrawl has the wrong rate of exchange.
I made a payment and it appears it is showing twice
I need an actual card that I can hold in my hand, how do I do that?
I have a cash withdrawal that I don't recognize.
Why didn't the money I transferred into my account get added to my balance?
Is there a fee to add money to an international card?
What kind of fiat currencies are supported for holding and exchange?
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
My money transaction hasn't arrived.
Can I use my account although my identity verification has yet to pass?
What currences are available for exchange?
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
My account is  new  why can I  not top up
What happened to the money that I deposited?
why top up is not working even if I got my American Express in Apple Bay?
My card has been lost / stolen
I need to transfer to my account and cant.
When will I see an updated balance after a transfer?
I deposited a cheque a week ago but have yet to receive the cash.
Verify top-up card help?
I think you reverted my top up.
I don't want to verify my identity
What payment methods are used to top up?
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
I would like to purchase another card.