Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you have the best exchange rate?
How did you guys get your exchange rate?
When will the transaction be done?
I happened to forget my passcode
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
If I have a physical card can I link it?
Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.
When will I see my cash, since I already deposited my check?
Why isn't my refund showing up?
What countries do your accounts send and receive to?
I attempted to enter my pin to many times.
You did not give me the correct exchange rate for an item that I bought.
How can I reset my darned PIN number?
Are there limits with top-up?
What are the charges for recieving SEPA transfers?
I messed up and made a transaction using the wrong account.
how long should I expect to wait for my card to arrive?
There is not a refund in my statement.
There is a payment on my card that I do not recognize.
When using my card I was charged a fee for doing so, why?
Should I keep waiting for my card to be delivered?
I attempted to get cash in the ATM but it was not authorized
Why is my 'top up' not showing up in my wallet?
What are these disposable virtual cards all about?
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?
My payment was put back, I think.