Instruct: Classify the online banking query into its corresponding intent.
Query: What is the strange cash withdrawal on my statement?
There's an unauthorized cash withdraw
How long do I have to wait for the transfer to be finalized?
Why have my top ups been canceled?
I want to use a cheque to pay.
How long before a check I send clears?
My card payment has been declined, why?
this verifying the top up is annoying
I haven't gotten my new card.
wheres my money receipt
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
I can't log into my account because I lost my password
I am trying to find out how to exchange currency X with currency Y.
do i need to wait for my card before i get pin
I would like to make sure it is delivered on a certain date.
What documentation do you accept for the identity check?
I looked at my statement and found a payment I and found a mistake.
Can I start an account for my kids?
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.
Needed gas, been delayed for half an hour.Please fix it!
I paid with my card and was charged extra
I can't figure out how to unblock my pin number. Can you help me?
My withdrawal is pending, why?
I need an actual card that I can hold in my hand, how do I do that?
While getting cash, I was charged a fee.
How do I know where the funds come from?