Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried entering my pin several times incorrectly. Why isn't my pin working?
What is the procedure of unblocking my PIN?
Why did the top-up fail?
Someone is making transactions on my account, I think they took my card information.
What are the requirements to open an account for a minor?
I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
is the a reason why my transfer has failed?
Can I Transfer from SWIFT?
What should I do if I want to get another card for someone in my family?
How many days does it take for a transfer to go through?
Why isn't my refund showing up in my statement?
Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Why have I been charged twice?
I transferred money from the US, How long does it take?
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
Is there a fee for paying by card?
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
Can you send me a Mastercard, instead of a Visa?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
Which foreign currencies do you accept for adding money?
Why does my transfer keep generating an error message?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
What do I need to do for a refund?
It looks like my top up didn't work.  Why?
I need my card ASAP!