Instruct: Classify the given online banking query into its corresponding intent.
Query: My exchange rate was wrong for an Item I bought!
I bought something and I take issue with the exchange rate applied.
Do you have the option for a disposable virtual card?
What factors effect the exchange rate?
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
Can I revive a physical card.
What are the top-up fees for my card?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
I thought I knew my password but I guess I was wrong, what can I do now?
The money that I have transferred hasn't arrived yet.
How can I the person see my money transaction?
When will I get my new card?
How do I use the disposable cards?
Problem verifying my account
I noticed that there's a payment on my card that's pending.
Can I have a mastercard?
How do I request a disposable virtual card?
I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
How do I go about changing my PIN?
How do I go about ordering another card?
Tell me why my transfer is pending.
There is a direct debit that I didn't set up, what should I do?
How do I see the source of my money?