Instruct: Classify the online banking query into its corresponding intents.
Query: Can I use a transfer to receive my transfer?
What do I need to do to receive my payroll in the account?
What is your refund policy for products I have purchased?
Can other people top up my account?
What, if any, is the limit  for auto top-up?
It seems that the rate I got is incorrect.
Why can't I top up by cheque?
I received my card, how do I get it to show in the app?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
When will my deposit be processed?
I cannot use my PIN.
Help me delete my account.  I am not satisfied with the service.
What will my exchange rate be?
What to do if my physical card is not working?
I paid with my card and was charged extra
I bough an item and the exchange rate was incorrect.
Can you  tell me how to get AUD not GBP?
I prefer using Mastercard, can I substitute?
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
I think someone stole money from my card
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?
Why is the refund not on my statement?
I need to make several disposable cards per day.
I need help finding the verification code on the top up card.
I'm waiting for a transfer from the US, how much longer?
In the app, I see a withdrawal I didn't make.