Instruct: Given an online banking query, find the corresponding intent.
Query: Where do I go to change my PIN?
I want to change my pin number from an ATM. Is this possible?
I can't see my top up in my wallet!
when does my balance update for a transfer
Extra charge during transfer
Please check and let me know why my transfers are getting declined.
I don't know how to verify my identity.
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.
How long does it take for a new purchase to stop being considered pending?
How come I can't find my payment?
Why was I charged twice for the same thing?
Can I pay more to get it deliver quicker?
Do I get to have one of those virtual cards I've heard about?
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
I was blocked by using the wrong pin too many times, can you help me?
I have used all of my PIN tries. What should I do now?
Please cancel my last transaction.
My card got trapped inside an ATM, what should I do?
Why has my payment been declined? I paid by card.
Um, my top up didn't work
How do I know if my top-up went through?
Can you tell me how to get a disposable virtual card?
Can you tell me what this cash withdrawal is?
I had a cheque deposited, but I don't see my money yet?
How much is a physical card?