Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is it taking so long for my money to appear in my account? I have been waiting a week!
The check I deposited yesterday isn't listed yet.  Isn't that pretty slow?  I need to see the balance increased by that check.
Do I have to pay extra if I use an international card to top up my account?
When do I see my recent refund in my statement
should i add money via bank transfer instead
Why is my card not working anymore?
In the app, I see a withdrawal I didn't make.
When can I expect delivery?
Am I able to track a card that has already been sent?

At which ATMs can I use this card?
I need my card as quick as possible
I need to close my account as soon as possible.
How long does it take for me to get my pin
help, I see money missing I didn't take out.
I would like to better understand why my pass-code is not working.
What's the amount that I can top-up?
How long does it take for my payment to process?
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
What all is needed for the identity verification?
The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?
While abroad I got cash, and a wrong exchange rate was applied.
I didn't withdraw the amount of cash that is showing up in the app.
How to unblock my PIN?
I don't want to verify my identity
do i need to add money before i order a card
I saw a payment come out of my account for a merchant I don't remember.