Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I delete my account? I am dissatisfied with the service.
I'd like to delete my account.
Can you tell me why my card payment was cancelled?
Help, I was charged twice!
Is getting my identity verified required before I can use my account?
There is a €1 extra fee in my statement
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Why is the cash withdrawal under pending?
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
I don't know where this debit transaction on my statement came from.
I have forgotten my passcode
My friend says he hasn't received my transaction
Why is my ATM withdrawal still pending?
Why did I get a fee from the ATM?
Help!  My card is stolen.
Can I return an item?
Tell me what ATMs take this card.
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
I seem to be unable to make any transactions.
I lost my phone.  What do I do to block someone else from using my account?
Can I top-up my google pay?
Can somebody else top up my account?
can i use both visa and mastercard
What is the procedure for depositing a virtual card
which identity details are required
I'm cancelling this charge. I still have not received what I bought from these people a while ago.