Instruct: Classify the given online banking query into its corresponding intent.
Query: Can I exchange from USD to GBP?
what currencies can i exchange between on your app?
Why haven't I gotten my payment yet?
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?
My card is lost!  Please help me!
What's the reason my new card hasn't come?
Is my PIN recorded anywhere?
A card payment on my account is shown as pending.
I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!
I thought I lost my card but I found it today, so I would like to reactivate it.
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
My actual card isn't functioning.
How do I add my new card?
On what do you base your exchange rates?
Why was my account assessed a fee?
How do I order a new card? The current one is about to expire.
what countries can i use my card in
I ordered my card but it hasn't been delivered yet
After inputting the wrong pin too many times, can you now help me unblock my pin?
Where do I find how to top off with a check?
I can't find out how to top-up my account using cash.
I was trying to top-up and my credit card was declined. Can you tell me why?
I'm expecting a refund but it's no where to be seen
Is it possible to change my address?
The activation process did not work, please help?
How long will my top-up be pending?