Instruct: Given an online banking query, find the corresponding intent.
Query: After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?
How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move
I am dissatisfied, I would like to close my account.
What fees do you charge for the standard card?
How can I stop someone from using my card after I lost it yesterday.
Why is verification for my identity needed?
I want to use cash to top up.
Why am I charged to get money from the ATM?
I tried to top up and suddenly my money disappeared
What steps do I have to take to change my PIN?
when will the balance on my account change form a transfer
I am still waiting for my card.
Why is my transfer appearing as "pending"?
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?
How long will my top-up be pending?
Whats the maximum number of disposable cards that I can get?
How do I find out how or where this transaction on my account came from?
Do I need to re-apply to order a new card when my old one's about to expire?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
How can I sign up for a virtual card?
why top up is not working even if I got my American Express in Apple Bay?
I am not receiving the correct exchange rate on my card.
I was mugged.  They took everything.  I can't use the app.  What do I do?
What are the steps to verify identity?
My transfer to a beneficiary was rejected.
What kinds of cards can I use to top up?