Instruct: Classify the online banking query into its corresponding intents.
Query: Why can't I see my refund in my statement?
Why hasn't my refund been appiled to my account?
Is there a limit to how much I can top-up?
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
I just had a look at my statement. Why have I been changed for using the ATM?
The cast deposit from a week ago still is not in my account. Why?
Is my transfer pending?
I am upset with your service.  Please delete my account.
How many years old do I have to be?
What about my children?
I got charged twice for the same payment. Please removed the pending payment. Thank you.
My virtual card isn't working.
new customer and filling gas for the first time today, not working,
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
My card is about to expire.  How do I order another?
Why isn't the transferred money there?
When will my cheque be processed?
I need to change my address in the personal details.
How do I know which countries you provide service in?
I noticed a different charge while I was taking my money out.
I tried to make a transfer but it failed. will you tell me why?
There is a direct debit charge on my account that I don't recognize.
We want to start a college fund for my daughter.
Will you set a limit to my top-up?
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
Can I start an account for my kids?