Instruct: Classify the online banking query into its corresponding intents.
Query: can i use my app to get a virtual card
I want to get a virtual card!
unhappy with service need to delete account
How long does it take for a top-up?
Where is my missing cheque I deposited?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I would like to return my purchases
How was I charged extra when I used my card to pay?
How do I unblock my card?
I want to cancel a transaction.
How long does it take transfers from Europe to complete?
Why did the ATM give me less money than what I requested?
I was charged the wing amount for an item.
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
Does it cost me anything to top up my account via bank transfer?
How do I use bank transfer to top up my account?
My payment's stuck on pending.
I am unhappy with an item I bought. How do I get a refund?
I'm waiting on a top-up, its still pending
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?
For the identity check, what kind of documents do I need to have?
Do you have the option for a disposable virtual card?
Can I exchange currencies usign this app?
Will I be charged for adding money using an international card?
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
I have not received a refund.