Instruct: Classify the online banking query into its corresponding intent.
Query: Please tell me why the same transaction is showing up on my account more than once.
I have a transaction showing multiple times.
Who gets support?
Can you unblock my pin because I put the wrong one too many times.
Why is a transfer I have still pending?
Why do I have an unexpected fee on my bill?
Please can i get a disposable virtual card as well?
What is the cost for currency exchanges?
How do I cancel a transaction?
why do i have to verify top up?
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
Will I be able to track the card that was sent to me?
The money is still in my account even though I already paid -- I don't understand what happened.
How can I change my PIN without going to the bank?
Guide me on how to unblock my PIN
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
I topped up but my money is not showing. Why is that?
Someone used my card without my permission.
If I want to select a new PIN what do I do?
How do I use a check to top up?
My cash deposit from a week ago is still not in my account. Can you help me please?
Why did my top-up get reverted?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
Where do you export the cards to?
How come my transfer got declined
Are there virtual disposable cards?