Instruct: Given an online banking query, find the corresponding intent.
Query: Why is there an identity check?
What's the reason for needing to verify my identity?
I cannot see the card PIN anywhere?
What identification is required to activate my card?
Somebody used my card without my knowledge!
I don't see the transaction I made to a friend on my account.
I am being charged the wrong amount on my card.
I am upset with your service.  Please delete my account.
Can I use my Apple watch to fill my gas tank?
My latest transfer seems to be missing.
I was declined when I tried to withdraw cash!
Where is a ATM that accepts Mastercard?
How do i authenticate a top-up card?
Is there a way for me to check my balance?
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
Are you going to charge me to top up my card?
I am unable to use my top-up on the app. Could you explain this to me?
My balance was not updated with my checque or cash deposit.
Can you see my new balance yet?
Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
How can I tell if my top-up has been cancelled?
I tried to withdraw cash from your ATM but my transaction was cancelled.
I'm locked out of my account as I can't remember my code, what do I do now?
Can I allow other people to top up my account?
Why is my refund missing in my statement?
What is the charge for topping up a card?