Instruct: Given an online banking query, find the corresponding intent.
Query: I've been waiting since Friday, where is my money?
How long should it take for a transfer to go through? I have been waiting a while.
I didn't get the correct amount of money from the ATM machine
Why wasn't my bank balance updated?
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
I do not like this, I made a simple transfer but I have an additional charge for doing so.
My balance is not right. It has not been updated for the cash or cheque deposit.
I got charged a fee that shouldn't be there from my cash
I need to know where this charge is coming from?
I need to know if you will accept my credit card.
How do I change my last name?
The app has rejected my top up.
Is it possible to get another card?
My card payment has failed.
Why won't my transfer go through?
How can I move money from my account at a different bank to the account I have at this bank.
Am I able to do a SWIFT transfer?
What is necessary for the identity verification?
Top-up is loaded into the card and no update.
I have to verify my identity. What do I need to do?
I forgot my password to get into the app!
How can I receive money from my friend?
Help me terminate and close my account.
My transfer failed, why did that happen?
What is the extra fee on my statement?
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?