Instruct: Classify the given online banking query into its corresponding intent.
Query: Is it possible for friends to top up my account?
If I want a friend to top off my account, can they?
Do I have a say when it's delivered?
What steps are taken to transfer money into my account?
I need to delete my account.
i need to trace a deposit
Is my card actually working? It's the first time I tried using it
My card was rejected
Why has my top up failed?
How long does it take for a transfer to show up in my account?
How can I revert a transaction from this morning?
I ordered a card and would like to know how to track the delivery progress of it.
Why does my transfer still say it is pending?
Is there an auto top up feature?
I made a deposit and the balance hasn't been updated.
Do you charge for transfers?
Is my card broken? I can't get cash out of the ATM
I put some money in my account the other day but now its gone? Why is this?
I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?
I don't think the charges made when I had currency exchanged are right.
My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
I can't find my phone and I'm worried someone is going to use it
Why hasn't the transaction I did to my friend arrive yet?
I must make several disposable cards every day.
How can I locate the virtual card?
Why is it saying I have a pending payment?