Instruct: Classify the online banking query into its corresponding intents.
Query: I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
Card payment is still pending, why is that the case?
I have a fee for cash withdrawal
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
Where do my available funds come from?
What happens if I deposit a cheque accidentally?
i have yet to get my pin
Why is there a fee for my transfer?
can i go into my app to find my pin
I was charged two times for the same thing.
What is the current exchange rate?
There is a direct debit fee in the App that I didn't do.
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
why did i get declined transfer
I received a transfer in GBP how do I change it to a different currency?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
Is there a way to tell where the money came from?
I can get my identification verified.
The currency exchange for my purchase in foreign currency is incorrect.
What is the maximum for auto top-up?
My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?
why did my payment revert
My card is expiring, how do I get a new one?
I noticed that i got charged extra for using the card.
It's not letting me transfer money to my beneficiery.
Which locations can I withdraw money from?