Instruct: Classify the online banking query into its corresponding intent.
Query: Why do I still have a pending cash withdrawal?
Why is the cash withdraw I made shown as pending?
A withdraw I tried to make at the ATM was declined I don't know why.
Seems like my card payment has been cancelled
Can I change my PIN on my phone?
Why would my transfer be declined?
What is the process to change my PIN?
are there age requirements
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
The app rejected my top up
My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
I got a message that my transfer was declined.
I'm supposed to be getting a refund but it hasn't shown up, now what?
I have a new card and need to activate it
How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move
If my PIN number is rejected, how do I solve it?
My payment has been cancelled
My card has been found. Is there any way for me to put it back into the app?
I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?
What can I do about a direct debit transaction on my card that I didn't make?
How can I find an ATM that accepts this card?
Are there virtual disposable cards?
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
My exchange rate isn't correct.
Why hasn't the app verified my identity?