Instruct: Given an online banking query, find the corresponding intent.
Query: Why is there a charge for $1 on my account?
I noticed an extra pound charge?
I found a direct debit I would like to dispute
I'm having trouble with proving my identity.
I was spending cash with my card and got a fee.
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
What cards and currencies can I use to top up my account?
I have lost my phone.
How much to exchange currencies?
How to receive the actual card
How do I use a card to top up?
What all is needed for the identity verification?
What's the process of changing from GBP to AUD?
Why is my deposit still pending?
How long does it take for cards to be delivered after ordering them?
Is there a reason my transfer would have been declined?
I have a duplicate payment on my card.
Where is my cash deposit in my balance?
why top up is not working even if I got my American Express in Apple Bay?
I'm hoping you can answer my question about a pending transfer that I've had for a while now.  I know that all of the account details are correct, so why is it taking so long to go through?
Why was I charged for withdrawing cash?
My card payment has been declined
I can't get my Google Pay Top to work. Are there any issues on your end?
I only have a card from the US is that okay?
Do you limit my top-ups?
How do I order a card?