Instruct: Classify the given online banking query into its corresponding intents.
Query: On a card payment, why is there a fee?
What was I charged a fee for card payment?
I'm trying to verify my identity but can't figure out how, what do I do?
Can you help me get a disposable virtual card?
From which age can my kids use your service?
I am still waiting on my card?
Can you tell me my code to get into the app?
The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
Is there a charge for using transfers for top ups?
Tell me how to change my details.
Why did my payment go back to my account when I bought something?
I would like to dispute a direct debit transaction
How do I know what my account is set to, I am paid in GBP?
My top up doesn't work
Help me!  When I was abroad, the exchange rate was wrong.
I am still waiting for a the cash I deposited this morning
What is the procedure for depositing a virtual card
What are some of the restrictions that the disposable cards have?
Hurry and refund me, I am waiting
I was not distributed all of cash that I requested
I made a bank transfer but it doesn't seem to have gone through?
Where can I get my currencies exchanged?
How do I use the app to exchange currencies?
Can I electronically transfer funds into my account from my American Express?
Is it possible to change my PIN?
What is the fee on my statement for?