Instruct: Classify the online banking query into its corresponding intent.
Query: How will I receive my PIN?
How do I set my physical card PIN?
I'm not satisfied with the services that you are providing.  I would like to end my services and delete my account.
Extra charge during transfer
How long will it take for my top up to work? It's still pending
I transferred money to my account but it is not showing.
What is this fee debit on my account?
How can I edit my personal details in the app?
Can I get another card?
Will I be charged for topping up my account using a bank transfer?
I tried withdrawing money in another country and the exchange rate was wrong.
Why does my transfer say it is pending?
How much extra will I be charged for exchanging foreign currency?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
Why is it saying my card payment is declined when I made it?
My withdrawal is pending, why?
What has to be done to verify my identity?
I deposited a cheque, why isn't my balance showing that I did?
How do I actually obtain a card myself?
Can you help me retrieve my card?
Do I get a real card?
Can I cash deposit to top up my account
Can someone else use my account if they have my phone?  I lost mine.
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
Is there a way to order a new card while in China?
I lost the code and can not get into the app. Help!