Instruct: Given an online banking query, find the corresponding intent.
Query: I am unhappy with an item I bought. How do I get a refund?
How do I begin the process of a refund?
Can I use your app to exchange USD for GBP?
How long will it be to get this new card?
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
I've forgotten my passcode. Can I reset?
I used the wrong account.
Am I able to open an account for my children?
I would like an extra card.
What ATMs accept my card?
Is it possible to top-up automatically?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
I have a Visa and Mastercard, can I use these?
I used my card to make a payment and wondered why the payment was reverted?
There's a €1 fee on my statement, why?
Can you help me retrieve my card?
Why hasn't my return cleared my account?
My phone was stolen, help!
What do I do to activate my new card?
I just moved. How do I give you my new address?
I want to stop my account
What do I do?  The ATM took my card!
I just checked and my payment was cancelled, why?
Can I get spare cards?
What source do my fund come from?
Why is the exchange rate for my payment incorrect?