Instruct: Given an online banking query, find the corresponding intent.
Query: My card payment failed.
I tried to used my card in a shop and the transaction was declined.
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
Why do you need verification for my identity?
In my statement, I got a €1 extra fee.
My card's expiration date is close.
I'd prefer a Mastercard.
Will there be a cost if I exchange currency?
I was overcharged one extra pound!
I wasn't applied the correct exchange rate when getting cash
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.
What currencies do you support?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
My phone has been stolen.  How can I make sure no one uses my account from it?
I cannot use my PIN.
How long will a transaction to a friend take?
There are charges on my card that I haven't purchased.
Why is there an identify check?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
Why is there a fee on my money transfer?
Why did you cancel my card payment?
How much does it cost to top up a US-issued card?
I need to transfer something to China. It is urgent. How many days will it take to get there?
My purchases from this morning are showing up as payment pending. Can you tell me why?
I had a cheque deposited, but I don't see my money yet?
My card is expiring so how fast can I get a new one and how much will it be?