Instruct: Given an online banking query, find the corresponding intent.
Query: I would like to know why so much identity information is required?
Can we skip verifying?
Which countries do you support?
My identity wasn't verified
Can cash be used in physical locations to top up?
Why is my transaction taking so long to complete?
My transfer is still pending
Are there any charges for receiving money?
I was mugged.  They took everything.  I can't use the app.  What do I do?
Does it cost anything to transfer money for a top-up?
My top up is still pending
Do you offer a discount for those who perform frequent currency exchanges?
After purchasing an item I noticed the exchange rate was incorrect.
Am I able to cancel a transfer I just made
What do I do to verify my source of funds?
How long does transfers take?
How can I receive my salary with a different currency?
Do you allow currency exchanges?
No refund showing in my statement.
Money transfer help? How long?
I just moved. How do I give you my new address?
How come I can't put money in my top up account?
I left my phone at the hotel.
What identification is required to activate my card?
The rate of exchange for my cash withdrawal is wrong.
Is there a minimum age for having an account?