Instruct: Given an online banking query, find the corresponding intent.
Query: My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?
I bought something this morning and the payment is still pending
When will I see an updated balance after a transfer?
How do I to up by card?
Why am I being declined?
Is it possible to exchange currencies?
Can I use my bank account to send me more money?
I want a refund for my item
I found the card I thought I lost this morning. Can I reactivate this card?
My card is expiring so how fast can I get a new one and how much will it be?
Where can I find a list of descriptions the disposable cards have?
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
How long does it take for a top-up?
Is there a charge for getting my money?
Is it possible to delete the account?
It's not letting me transfer money to my beneficiery.
I have just read my statement and there is a payment I don't recognise.
I do not recognize the card payment.
How much can I withdrawal in one month without incurring fees?
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
My top up hasn't gone through
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
Why do I need to verify my funds?
I tried entering my pin several times incorrectly. Why isn't my pin working?
Can you tell me why my card keeps getting declined every time I try to use it?