Instruct: Classify the online banking query into its corresponding intent.
Query: There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
What currencies can be exchanged in the app?
for god sake, just delete my account i am sick of this
I am trying to find out how to exchange currency X with currency Y.
How long does it take to prove my identity?
Can you give me a virtual card?
There was a limited amount of money available at the time of my transaction.
My card stopped working after multiple transactions. Why?
In which countries can I get a card?
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?
Why hasn't my son received the transfer I sent to him earlier?
Can I pay more to get it deliver quicker?
You advertise no fee when paying with a card then my statement shows a fee.
Can my children open an account?
How can I go about getting a refund?
I would like to give another card to my daughter, how can I proceed?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
How do I activate my new card I just got?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
Is the 1 pound charge I can see an error or an incorrect entry?
I am trying  to  transfer and  it has been  stopped why is  that
Will it cost me to get a second card?
I haven't received my card.
Will it be possible to change from USD to GBP with this App?
Just received my replacement card, what steps do i need to take to activate it?