Instruct: Classify the given online banking query into its corresponding intents.
Query: I want to activate my new card.
Help me activate my new card.
Why is my transfer appearing as "pending"?
I just sent money but the person I sent it to doesn't see it. What happened?
I think I was charged double for something I bought - how long should I wait before reporting this?
Where is the top-up verification code located?
Where do we mail the card?
What happens if I deposit a cheque accidentally?
How can I receive money?
exchanging currencies costs what?
My card is stuck inside the ATM, what am I supposed to do?
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
Can I change my address?
Is my top up not working?
I need to deposit my virtual card, how do i do that.
Can you transfer money to your card by bank transfer?
I made a payment but the app gave the money back.
card is being used by someone else
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
I am trying to exchange AUD for GBP, how do I do that?
What are the age requirements for service?
Help, the ATM didn't give me all the money I requested
Can I change my name?  I am not married.
I would like a  physical card sent to me.
I did a bank transfer and my balance isn't current.
What currencies and cards do you support?