Instruct: Given an online banking query, find the corresponding intent.
Query: How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
Where do I get a virtual card?
what documents do i need to verify who i am
Can you tell me why I can't make any transactions?
can you top up your account automatically
Why did my top-up not get approved this time?
I don't think I made this transaction on my statement
Why does it still charge me even though I was unable to withdraw money from the ATM?
My wallet doesn't show my recent top up.
I want to take back my transaction
Why hasn't the money I transferred into my account shown up yet?
I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
Is there a reason my new card hasn't arrived yet?
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?
How do a reverse a duplicated charge?
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
Where can I located the auto-top up option?
I used my card and there was a fee
I need my card immediately.
I wish to remove my account.
If I need to top up with cash where should I look?
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.
Could google pay and top up be together?