Instruct: Classify the online banking query into its corresponding intents.
Query: I have used all my PIN tries, what now?
I mistook my pin and now I am locked.  Can you unlock me?
What exchange rates do you use?
Why has my transfer not arrived yet?
Do top-ups have a limit?
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
My account balance has not updated since I deposited a cheque recently.
how long does a US transfer take
What types of currencies do you accept?
What is the reason for the identity check
How did the extra charge on my card come in effect?
Can you please explain to me why there is an extra €1 fee in my statement?
Where do i find my PIN?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
When shipped to the US how long is delivery time?
I used the wrong account number!
How do you determine the exchange rate?
My card expires soon
My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
how do i get a new card
I am wondering about a transfer from a different country that doesn't show up yet?
Why can't I transfer to an account?
While doing a transfer, it says declined.
How about disposable virtual cards?
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
How do I create a disposable virtual card?