Instruct: Classify the given online banking query into its corresponding intent.
Query: Even though I added money ey to the card, I couldn't use it
Did I do something incorrectly? Where is my top-up?
Has my account been frozen?  I tried to use my card but the ATM would not dispense cash.
I have lost my phone or it has been stolen.
I live in America, but I would like a card.
How old do I need to be?
What is the extra fee that was added when I used the card?
I got a declining message during a transfer? please tell me why
I checked my account today and saw that I was charged an extra pound that I did not spend.
I'm not in the UK, but can I still get a card?
I would like to receive instructions showing the verification process for top up cards..
My money hasn't been transferred yet.
I moved and need to change my address.
Where is the transfer to my account?
How can I link the new card?
What do I do if my phone was stolen?
Is it possible to get a refund for the item?
I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.
Can I get a disposable card?  How many can I have?  How often can I use them?
The ATM ate my card; how do I get a new one?
Why was my transaction charged an extra fee when paying with my card?
extra fees on a cash withdrawal, not cool.
When I got cash I believe that the exchange rate was wrong
Is topping up with Apple Pay possible?
The App shows a fraudulent payment made on my account.
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?