Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I being charged for transferring money?
I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?
What is limit of disposable cards  I can make per day?
What's the procedure with currency exchange?
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
My bank card has expired, how can I get a new physical card?
I'm still waiting for my card.
How can I receive a virtual card?
Why did my credit card get declined for top up?
How will I know when I get my refund?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
I noticed on my online statement that an ATM withdrawal I made early is still pending.  Is this accurate?
I need multiple cards per day, and they all have to be disposable.
My card is due to expire soon.
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
I recently reported my card as missing/lost, and I just found it. Can I still use it?
If I get another card, what kind of fees am I looking at?
Where can I find Mastercard ATMs?
i cannot seem to activate card
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
I hate this ATM, it charged me an extra fee, Why did it charge?
My recipient hasn't received the money
There is a debit transaction on my statement that I did not make
The app says I got cash from an ATM but I didn't
I didn't get the correct amount of money from the ATM machine
can you tell me why my card was declined?