Instruct: Classify the online banking query into its corresponding intents.
Query: The exchange rate was messed up from the ATM
Why is the exchange rate wrong for my cash withdrawal?
I was getting cash and the card got stuck inside
Can I get a new card in China?
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
Help!  The app has an ATM withdrawl that I didn't make.
Editing my personal details
Help! In the app there is a payment that I don't remember.
How do I close my account?
I must make several disposable cards per day.
What do I need to do for a refund?
Will my card be here soon?
I am yet to receive my pin.
There is a payment in the app that I did not approve
I got a strange fee when I used the ATM.
My wallet is empty even though I topped it up an hour ago.
Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
DO you know the reason for the identity check?
How can I check to see where my funds come from?
with what can I verify my identity?
I believe that a card payment I made was cancelled.
How long before I can see that my cash withdrawal has taken place?
I tried to pay through my account but the payment is not going through. What's going on?
What exchange rate is it?
How do I verify my top up?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?