Instruct: Classify the online banking query into its corresponding intent.
Query: I know there's an auto-top option but I can not locate it when I look?
What are my options for topping up, automatic and/or manual?
my cash withdrawal has not come out of my account yet.
When will my top up process?
I think I got charged twice for the same thing
My account is depleted. Can I transfer funds from another bank?
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
Does it cost anything to transfer money for a top-up?
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
Can I make a contactless payments?
I cannot tell what my top up currently is.
The cash I wanted wasn't there.
What's a verification code?
What do I have to do to cancel a transfer?
I have an account at another bank, but I want to transfer some of the money to my account here.
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I think I was charged a different exchange rate than what was posted at the time.
Do you receive SWIFT transfers?
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
A shop I go to didn't let me pay.
How will I know what the exchange rate is?
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
I made a cash withdrawl and there is a charge.  What is this?
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?
Can I top up with Google Pay?
Why is my transfer not showing
I haven't received my virtual card yet, do yo know why?