Instruct: Classify the online banking query into its corresponding intent.
Query: Explain to me why a transfer would be declined.
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
Exchange rate for my card payment is wrong
The applied exchange rate is wrong for the cash I got abroad.
Can you tell me why my card payment did not work?
In which stores can I shop with this card?
Why did the ATM eat my card?
Why am I still waiting for a transfer?
How can I top up with Google play?
daughter needs card, how do i add her
A random charge got added to my card
Is there a way to verify a card top-up?
I was under the impression that you offer crypto top up; however,  it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?
Do you charge extra for duplicate cards?
I was getting some cash out of the ATM but it cancelled on me without warning.
is there a frequent currency discount?
I did not receive my full withdrawal amount
My statement has not shown my refund.
There is a debit transaction on my statement that I did not make
What are the steps to reset my passcode?
I requested money from the ATM and it didn't give me as much as I requested.
Please help me!  My physical card isn't working right.
If I want to add funds to the account using American Express, how do I do that?
What are my options for topping up, automatic and/or manual?
Do I pay a fee for SEPA transfers?
Do I need to go to an office to change my pin?