Instruct: Classify the given online banking query into its corresponding intents.
Query: What is the source of funds for my money?
I require verification of my source of funds.
I have a direct debit that I did not set up
I can't figure out why a transfer is still pending?
My payment didn't work and the money is in back in my account.
i asked for 100 only got 80
I have a transaction showing up more than once.
There's a duplicate charge on my account?
How can I obtain a virtual card?
Um, my top up didn't work
Is it possible to access my phone from the hotel/
Can I use app to reset PIN attempts?
Why is my transfer appearing as "pending"?
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
I found my card, how can I use it again?
A debit came through that I need to dispute.
Can I get paid for this in another currency?
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
Why am I being charge a fee when using an ATM?
Why do I need to verify a top-up?
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
Why did I not get the amount of money I requested?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
There are strange transactions on my account.  What should I do if I think someone stole my details?
My credit card for was not approved for a top-up transaction.  What happened?
Where do I find PIN for my card?