Instruct: Classify the given online banking query into its corresponding intents.
Query: €1 was in my statement as an extra fee.
Why does my statement show a $1 charge on my account?
Is there any type of fee for currency exchange?
How many purchases can I make with one disposable card?
What happens when a payment is reverted?
Are there any limit on the auto top-up?
When will my new card arrive?
What's up with the extra fee I got?
Explain why I can't do a transfer to an account.
Is there a way to lookup where funds came from?
Which ATMs am I allowed to get money from?
I noticed a different charge while I was taking my money out.
How do I get a new card as your machine swallowed mine!
Please give me a Mastercard instead.
Are there any hidden extra fees for currency exchanges?
The correct exchange rate wasn't given to me for an item I purchased.
I have yet to receive the cash I added to my account this morning.
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
I want to do a cash deposit to top up. How do I do this?
Do I need to convert my currency from GBP before transferring?
What different currencies can I get?
do i need to add money before i order a card
Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.
Something is wrong, my top-up is gone and I don't know what happened to my money.
Why hasn't my account updated to reflect my current balance?
I don't think that my top-up worked.