Instruct: Classify the online banking query into its corresponding intents.
Query: I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
An extra pound was charged!
I made a check and cash deposit that wasn't credited to my account.
Would I be charged any fees if I added money to my account using an international card?
Isn't my top-up supposed to mean its complete?
Will I be charged any fees if I want to add money with an international card?
What do you require for identity verification?
Why is my money not in my account. I have already sent it out.
I am interested in a Visa or Mastercard. Do you offer them?
My transaction from earlier needs to be reversed.
I heard that you support more than one type of fiat currency, would you tell me which ones please?
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
Please help me.  My card is missing.
I am still waiting for a money transfer to appear.
How do i set up auto top-up?
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
Could you tell me the fiat currencies that you work with?
The amount of cash i have received is not correct.
I transferred money but the balance hasn't changed.
I want to open an account for my children
My identity is unable to be verified.
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
Where can I find an ATM?
Help me figure out how to link the new card.
Can you tell me what cards and currencies you support?