Instruct: Classify the online banking query into its corresponding intents.
Query: When will a refund post to my account?
Why is my refund not visible on my statement?
Why was I charged extra when paying with card?
I'm not sure what I need to verify my identity.
What does it mean to have a pending cash withdrawal?
How do I transfer funds if I am paid in GBP?
With my credit card i would like to transfer money.
I don't recognize a purchase that was made with my card.
Do I need to pay extra for exchanging currencies?
Are you okay with exchanges to EUR?
Is there a fee associated with using foreign exchange ATMs?
I want to add money automatically when I travel.
How do I add my card to the app once I get it?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Is it possible to get one of your cards in the European Union?
How do I receive a virtual card?
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.
I don't see any change in my balance.
How can I dispute a direct debit charge on my account?
How do I replace my card before it expires next month?
Why is there a fee for cash withdrawal?
Is it possible to exchange currencies on the app?
How can I fix this? The ATM gave me more cash than I'd asked for.
A Bank ATM did not give my card back. What do I do now?