Instruct: Given an online banking query, find the corresponding intent.
Query: Can you tell me why my top-up failed?
My top up isnt working
Do I need to go to an office to change my pin?
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
What is the delivery time to the US?
What steps do I need to take for the identity checking process?
My card is stuck inside the ATM.
How will I receive my PIN?
I don't remember my login code
Can I change my PIN abroad?
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
how do i find out about transfers
Who should I talk to or go to resolve a duplicate charge on my statement?
What is the process for activating my card and using it?
Hey I thought transfers were free.  Why are you charging me?
where is the code for verifying the top up card?
How can I top up with Apple Pay?
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
How long will my most recent transfer take to go through? The recipient needs the money urgently.
How do I add an existing card to the app?
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
Why didn't my transfer get to the recipient?
Money is not in recipients account.
Transfer has failed.
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?