Instruct: Classify the online banking query into its corresponding intent.
Query: How can I change my name because I just got married?
I have a new email.
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Why did my transfer fail?  What can I do?
Help!  What should I do?  My phone was stolen yesterday.
Is there a top charge for US cards?
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
What is the wait time until money reaches my account?
I topped up but it isn't in my account
What is the charge for using a Top up card in the US?
Do yo charge a fee for exchanging foreign currencies?
How will I know when I can use the auto top-up feature?
I did not make a direct debit payment as listed on my app
My top up hasn't gone through
What kind of charges should I expect to exchange currencies?
It's been some time since refilled the top-up.
I am locked out from entering my pin.
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
I am not able to make a purchase because there is an issue with my card
How do I get selected for a visa card?
What happened to my top-up? I think it was cancelled.
I would like my refund for this item I bought.
How much for an actual card?
How long will it take to deliver to the US?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I need more money in my account. Can I add more by transferring?