Instruct: Classify the given online banking query into its corresponding intents.
Query: How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay
My balance was not updated after transferring money.
I wasn't applied the correct exchange rate when getting cash
Can I activate my card with the app?
Why does my top-up get cancelled?
Please check and let me know why my transfers are getting declined.
I need to change my phone number.
The money disappeared after I topped up my account.
Where do I go to edit my personal details on my account?
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
How and where can I find the identity checks?
My husband and I went out for our weekly "dinner and a movie," and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?
There should be a cash withdrawal that I haven't seen yet.
Can a friend top up my account
Can you refund my purchase?
Am I allowed to use different currencies?
I got a message saying I made a withdrawal from the bank machine, but I did not.
I am inquiring about your auto top up feature.
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
I can't recall my password.
I just got a new card, and I want to know how to activate.
Can I deposit a check?
Can I get a card that works in other countries like Africa and Indonesia?
The refund isn't appearing in my account