Instruct: Classify the online banking query into its corresponding intent.
Query: What's the reason my new card hasn't come?
I've been waiting a while for my card, is there a way to know when it will arrive?
I just checked my statement and saw a $1 charge, why is it there?
Got only $20 when I tried to withdraw $100.
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
Is it normal to get charged extra when i use my card?
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
Why do you keep declining my payment? I tried several times already with this card and it is just not working.
How long does a bank transfer take to show up in available funds?
Why was my cash withdrawal given the wrong exchange rate?
I don't see me 'top up' in my wallet
If I exchange currencies on a regular basis, is there a discount?
I need a single use card for shopping online
please cancel the transaction
I think a card payment I made was cancelled.
Help me verify the card used on a top-up.
Can you assist me in acquiring a virtual card?
Why is my top-up pending?
How can I pay for top-ups?
I was charged more than once for a card payment I made.
I don't know my password
Why did the top-up fail?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Are there any restrictions for the disposable cards that I need to be aware of?
What is the minimum age limit?
Why was I charged a fee for withdrawing money?