Instruct: Given an online banking query, find the corresponding intent.
Query: The app won't let me transfer money to a beneficiary
why didnt my account allow a transfer
Will I be able to get both a visa and a mastercard?
I found my card, how can I use it again?
Is it possible to delete the account?
How can I receive money from someone?
I should have a refund in my statement but I can't see it
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
Why wont the ATM give me cash?
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
I made a purchase this morning, and it is showing as pending.
My transfer's stuck on pending.
Is my child too young to sign up?
Where is the PIN for my card located?
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.
How long will my most recent transfer take to go through? The recipient needs the money urgently.
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
Which ATM's can I use to make a withdrawal?
Tell me what the steps for the identity checks are
I can't seem to figure out why my transfers are getting declined.
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I'm trying to take money from my account but its not letting me. Help!
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
How do I change my passcode?