Instruct: Given an online banking query, find the corresponding intent.
Query: It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
What is the return policy?
I need to transfer something to China. It is urgent. How many days will it take to get there?
I need to terminate my account immediately.
How long does it take to receive my card?
What fees are charged for a physical card?
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
I'm not able to activate my card how do I fix this problem?
is there a fee for swift transfer
Why is my contactless not working?
How do I unblock my card?
Where's my card PIN?
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
I got charged twice with a duplicate card. How do I resolve this?
Why am I still waiting for a transfer?
Am I gonna be charged for sending out more cards?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
I need to know the process to transfer money into my account.
Are there any restrictions for the disposable cards?
Please help me!  A payment I made had an error on the account number and I can't cancel on my side.  Can you cancel it?
Why is top-up verified?
Can I pay with my card anywhere?
The card has suffered a security breach.
The app shows a withdrawal that I did not make or authorize.
maximum how many days get the courier?
The app isn't showing my transactions