Instruct: Classify the online banking query into its corresponding intent.
Query: What foreign exchange rate will I get?
What are the exchange rates you assign?
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
I transferred money and it didn't get there.
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
When can I expect my card?
There is a strange payment on my card.
My transfer was rejected
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.
Why hasn't my cheque processed?
Are you located in other countries?
I might be paranoid, but someone may be using my card.
How can I tell the source for my available funds?
There is an extra small charge on my card! What do I do?
Can you help me with proving my identity?
how do I get my card to show in the app?
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
I ordered a card and would like to know how to track the delivery progress of it.
Does the card you sent have a tracking number?
My Bank is in Europe, how long will the transfer take?
I found the card that I thought I lost, and I would like to reactivate it.
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
What currencies can be used for top up?