Instruct: Given an online banking query, find the corresponding intent.
Query: I forgot my code
I would like to better understand why my pass-code is not working.
Why does my statement have an extra fee?
I transferred money, but I think I've been charged a fee for it?
I believe my card has been compromised as there are funds showing that I did not receive.
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
I can't see a verification code anywhere
Why was my cash withdrawal declined by the ATM?
I already got my item but just got my money back
Is there a cost to receive money?
There is a debit paymet that I don't recognize.
I'm trying to verify my top-up card, but I can't find the code...?
I noticed that there's a payment on my card that's pending.
The transfer I tried to make failed.
Why do I have an unexpected fee on my bill?
Please tell me why I was charged additionally when I used the card.
Suddenly, my card won't work.
I do not recognize a direct debit payment that I see on my app
Why hasn't my ID been verified?
My new card hasn't came in.
I want to top up from my Apple Watch, can I?
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
I am seeing in the App a some cash withdrawal that I did not do
The applied exchange rate is wrong for the cash I got abroad.
The atm wouldn't give out cash