Instruct: Classify the online banking query into its corresponding intents.
Query: Why would the app deny my top-up?
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
Do you offer account's for minors?
The correct exchange rate wasn't given to me for an item I purchased.
Can I allow other people to top up my account?
Am I going to see a charge for a SEPA transfer?
I got double charged!
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
I have lost my phone.
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
What happened to the transfer I did?
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
Which countries are you available in?
Why did I have to pay extra because I paid with my card?
I'm pretty sure my top up is still pending.
How can I change my password?
Why would my card payment get reverted?
My top-up didn't go through; it still says pending. What's up with that?
There was money taken out of my account, and I'm pretty sure I didn't do it.
Why is their a charge pending on my card still?
Help me verify my identify?
I would like to request a card.
Why is the transaction to my friend still pending?
Are cheques accepted for a top up?
What steps can I take if someone else is using my card?
I managed to drunken block my card :(( Help!