Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my physical card not working?
My card don't work.
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
It does not appear that my message went through.
My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?
I have an account that is empty of funds. Can I transfer some from another bank?
Card payment is showing as pending
Is there such thing as an auto top-up option?
Can you send me the actual card?
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
Can money be exchanged from one currency to another?
My new card is here, what's the process for activating it?
Help me unblock my PIN.
I checked my account today and saw that I was charged an extra pound that I did not spend.
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
Can I get a Visa instead of a MasterCard?
The ATM wouldn't let me have my money.
Payment I didn't do.
What is this fee for card payment?
I sent a payment, but the person I sent it to says they don't have it
Is it possible for me to change my PIN number?
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
How long will my top-up be pending?
I tried to top-up, why didn't it work?
I deposited some money, but the balance has not changed.