Instruct: Classify the online banking query into its corresponding intent.
Query: I don't understand why you want so much of my personal info.
Why does it matter that I prove my identity?
Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?
Where do I top up?
How long does transfers take?
what is source of my money
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?
Are there any disposable virtual cards?
Where do I order additional cards?
My top up was rejected. Why?
There is a duplicate charge on my account.
I would like a physical card
When will it be delivered to the US?
For some reason, I'm unable to transfer funds.
Why did I only get $20 now the full amount I wanted?
There was money taken out of my account, and I'm pretty sure I didn't do it.
Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?
How can my new card be renewed?
I think someone stole money from my card
How do I verify my top up?
I have a new email.
I think my card is broke it's not working anymore
Can I use my bank account to send me more money?
I decided I no long want something that I ordered, and want a refund. How do I go about doing that?
What is the procedure for an expired card?
The cash I got at the ATM is still in my account.