Instruct: Given an online banking query, find the corresponding intent.
Query: help my money isnt showing up
Bank transfer to account did not show up, please help?
Can I let other people have access to my account in order to top up?
Can you tell me when the transfer will be completed?
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?
I need clarity on why my card is not working.
Why am I still not able to see the money I deposited a week ago? This is urgent!!
What currencies can my account be in?
I tried to make a transfer and it didn't work.
Can I use my account although my identity verification has yet to pass?
I live in the US and I would like to get a card. How do I go about getting one?
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
I got a €1 extra fee in my statement
I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
I already paid to top-up but the funds aren't available yet, where are they?
Can you issue both a Visa and a Mastercard to me?
I think I deserve a refunded on a certain item.
I made a purchase earlier today but it is still listed as pending- when will it go through?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
I need my card frozen cause it was used without my consent to take money out. It was in an odd place.
I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?
How do I validate my identity.
I recently reported my card as missing/lost, and I just found it. Can I still use it?
I just got my new card and tried using it and it was declined?
My card rejected a cash withdrawal. Why?