Instruct: Classify the online banking query into its corresponding intents.
Query: Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.
I was mistakenly charged a fee for using my card.
Where are the virtual cards?
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
How did you arrive at the rate of exchange? I thought that I would get more cash.
When will my refund come through
Why wouldn't the ATM give me my money?
Give me a refund now!! I am still waiting.
What's going on with my card? I've tried multiple times and it never goes through.
How do i set up auto top-up?
I believe there is a mistake because a payment I didn't make shows in my app.
Today I was out eating and my card was declined. Why's that?
Help!  My card is stolen.
How long will delivery to the US take?
Why was my card declined?
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?
How long do bank transfers usually take?
The transfer finally worked, but how long does it stay pending?
I see a direct debit transaction in the app that is not mine
I think the top up failed
Give me my card, I need it now!
Are your cards available in the EU?
Can I use any card and currency?
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money
Why has transferring money resulted in a charge?