Instruct: Classify the given online banking query into its corresponding intent.
Query: I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
Why would my transfer be declined?
How do I get a real card?
Are SWIFT Transfers available at this bank?
If I exchange currencies frequently, is there a discount?
Recipient has not received the money
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
What reasons would cause my card payment to be cancelled?
I need to verify my identity. How do I do that?
How many ATMs will take this card?
Where can I go to get my PIN unblocked?
How do I go about topping up with Google Pay?
Can I use Apple Pay to top-up?
What  is the verification process for a top up card?
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.
I can't get the virtual card to work
what do I need to do if the ATM kept my card?
When will the money from a transfer be made available on my account?
I logged in wrong and am blocked, how do I log in?
I was wondering, Can I get my pay in another currency?
My transfer was wrong, are you able to stop it before it goes through please?
Which ATMs am I allowed to get money from?
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
Can I use American Express?
I haven't been able to complete any transactions on my card today. Do you know what's wrong?