Instruct: Classify the given online banking query into its corresponding intent.
Query: I would like an extra card.
How many different cards can I have for my account?
Someone must have found my card details as I don't recognize these transactions.
What's the deal with verifying the top-up?
I want to use my American Express for adding money into my account.
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
How soon will I get my card?
Card refund is not showing up in my statement.
I would like to transfer money from my checking account to my savings account.
My transaction has not been received. When are you going to process it?
When will my transfer arrive from Europe?
My card payment wasn't accepted.
My Bank is in Europe, how long will the transfer take?
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
I would like to alter my personal details.
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
Why would you cancel my transfer?
My purchases from this morning are showing up as payment pending. Can you tell me why?
What to do if my card has been used without my permission?
The exchange rate was wrong?
There is a direct debit charge that I don't recognize, what can I do?
How long do top-ups take to go through
How is my money transferred to the account
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
How do I go forth with bank transfers for top up accounts?
My card no longer works.