Instruct: Classify the online banking query into its corresponding intents.
Query: Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
How come I can't put money in my top up account?
My account was charged a fee. When did you start charging extra for card payments?
Why would a transfer to an account not be allowed?
Is it possible to get a refund for the item?
What went wrong when I tried to do my transfer?
When will my new card arrive?
How do I start an exchange between GBP and AUD?
My phone is missing or stolen.
It appears I have a fee in my statement.
Why do you need so much information about my identity?
There is a weird payment in my statement.
Why can't I see a transfer to my account?
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
What is the highest amount I can top-up?
I am not satisfied with your service.  Close my account.
Why can't I top up by cheque?
Can I choose the day it's delivered?
I need mastercard as well as visa
Everytime I try to prove my identity it won't let me.
What do I do now my credit card has been swallowed by the ATM?
Can this app exchange American and English currency?
How can I deposit money to my account?
how do i dispute a payment I didnt make
Why am I unable to withdrawal cash?
What countries are you available in?