Instruct: Classify the online banking query into its corresponding intents.
Query: Can I use my American Express card to add money into my account?
What card or currency can I use to pay?
For some reason I am unable to preform a transfer to a beneficiary.
what is the average wait for transfers
I need you to delete my account right now.
I transferred money and it didn't get there.
What apps can I use to top up my account?
I cancelled my card payment
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Do I have a card PIN?
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
There is a payment that I was charged two times for.
The exchange rate for my withdrawal was wrong.
Why can't I see my funds after I topped up?
My top up is incomplete.
Why didn't my transfer work?
I can't remember my password.
Is there a charge for using an European bank card for top up?
What are the current exchange rates?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
My payment's stuck on pending.
where do I go to top up with cash?
I transferred some money recently and saw a fee on my account, what's that for?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
I would like a  physical card sent to me.