Instruct: Classify the online banking query into its corresponding intents.
Query: I see I was charged $1 for a transaction.
I have no idea why there is a dollar that has been charged to my account.
I returned something to a  store but can't see my refund.
My transaction is showing several times.
My card stopped working. How do I check if there is a freeze on it?
where did my funds come from?
I don't know where a direct debit payment came from
Is it possible to change from USD to GBP with your App?
I deposited cash but it isn't showing up in my account
How come my card payment is still pending?
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
How do I find the code needed in order to verify my top-up card?
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
How long does it take for a top up to go through
What is the meaning of a pending payment?
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
Can you explain why my payment was charged a fee?
There's a possibility that my card was compromised.
Do you charge a fee on currency exchange?
Yesterday I topped up my card. Why didn't it complete as it still pending?
When will my new card arrive?
who should i contact if my refund doesn't go through?
How does your app transfer the money
I made a payment that's pending. Will it go through?
I cannot tell what my top up currently is.