Instruct: Classify the online banking query into its corresponding intent.
Query: My payment was declined
my payment was rejected, do you know why?
Where can I get your exchange rates from?
My phone is lost I don't want someone to use my account, what can I do?
I live in the EU.  Can I order one of your cards?
Why was my top-up rejected?
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
Please help me with my card.  It won't activate.
How do I get my card on the app?
is a transfer to a beneficiary allowed?
How long is the delivery to the US?
Can I get paid for this in another currency?
I bough an item and the exchange rate was incorrect.
What was the cause for my card to be declined?
What is the delivery time for US?
Can I use my account although my identity verification has yet to pass?
There is an extra 1£ charge on my app. Why did you charge me extra?
How can I the person see my money transaction?
I need mastercard as well as visa
Why does my transaction have an added fee?
Where did this extra €1 fee on my statement come from?
I deposited a cheque, but my account balance stayed the same.
My pin needs unblocking, unblock it please?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
What are my payment options?
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.