Instruct: Classify the online banking query into its corresponding intents.
Query: Which countries do you operate in
Which countries does your service work in?
Help! I need to cancel a transaction.
What are the rules for a top-up?
Do you need to know my first and last name?
I tried to make a transfer, but it didn't work.
I was overcharged a pound.
I dont have identification
I deposited a cheque, but my account balance stayed the same.
My refund for a purchase hasn't  cone through yet.
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
Can I start an account for my kids?
My balance was not updated with my checque or cash deposit.
I asked for a refund but its not here yet
The app is not able to realize that it is me.
Its been 3 days, How long will my transfer take to get to my wallet?
Delete my account please. Now!
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
I no longer want to transfer funds, can we cancel that transaction?
Why won't my card work.
Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.
I thought that transfers are free. Why was I charged an extra fee?
What are all the fiat currencies that are supported for both exchange and holding?
Money transfer help? How long?
is there a way to change name?
Why hasn't the transaction I did arrive yet?