Instruct: Classify the online banking query into its corresponding intents.
Query: I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
Canceling my order is what I need to do right now.
Does my top up and apple pay work together?
Can you tell me the countries you operate in?
What do I do if I do not recognise a cash withdrawal?
Help me with a PIN change.
What I topped up was reverted by the app.
I bought some things in the morning but the payment shows as pending
I want to get a Visa and Mastercard, is it possible to get both from you?
can i go into my app to find my pin
How do I know what the exchange rate will be when I make an exchange.
I went to top up my card and it was cancelled.
My phone was stolen, what can I do?
How can I information on my limit for top-ups?
I need to update my address.
There is no way for me to prove my identity.
I see a charge for a direct debit that was not me.
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
Something is wrong with my top up and I can't see it. How do I find it?
How can I tell if someone else is using my card?
Why did they charge me an extra $1?
What factors effect the exchange rate?
What is the foreign exchange rate you will apply?
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
How do I verify the top-up?
The disposable cards, what are they for?