Instruct: Classify the given online banking query into its corresponding intents.
Query: I don't recognize this withdrawal on my statement
What do I do if I do not recognise a cash withdrawal?
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
I would like to close my account, as I'm not happy.
There was an unexpected fee for my cash withdrawal!
I can't find the auto-top up option.
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
I might have been charged on my debit statement by fraud.
Why was there a fee with my cash withdrawal?
I have a new card and I need to activate it.
After reviewing my charges, I see I was charged a fee for a transfer I did, why?
Why did a transaction I made charge me $1?
Can you tell me how I go about activating a new card?
Can you explain why my Google Pay Top isn't working?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
How long is the wait for a money transfer to post?
Why is there an extra pound charge that is pending?
I entered the correct pin but I still couldnt get funds.
Where is the cash I deposited?
Is it possible for me to give my daughter a second card for this account?
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
Why are you charging me for ATM withdrawal? It has always been free before.
I need more physical cards.
I want a real card
This exchange rate on my purchase is wrong.
The exchange rate for my cash withdrawal was incorrect