Instruct: Given an online banking query, find the corresponding intent.
Query: Can you tell my why my funds transfer did not work properly?
I was unable to transfer money from my account.
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?
I'm still waiting on my new card to be delivered!
There seems to be an additional charge of £1 on my statement, what is the reason for this?
What is the cost of a transfer?
Why didn't I get the amount I requested at the ATM?
Please assist me with activation.
How do I auto top-up?
Are there only certain ATM machines where I can use this card?
I attempted to get money in cash but it was refused!
One of my transactions needs to be canceled.
I want to know where my money comes from.
What is the reason for my beneficiary to be disallowed?
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
I would like to top up via credit card, which credit cards do you support?
Do you have the best exchange rate?
Is there a fee when I add money to my international card?
What is the $1 transaction on my account?
What was the issue with my topping up?
Why do transfers get declined?
I would love one of the virtual cards!
How do I go about getting a refund?
I thought transfers were free, why was I charged?
Can I see where my money is being transferred from?
What should I do once my card expires?