Instruct: Classify the given online banking query into its corresponding intents.
Query: Can someone help me unblock my pin?
My pin needs unblocking, unblock it please?
Your company is lame. Shut down all my account services right now.
My beneficiary didn't receive my transfer
Can my PIN be changed in any cash machine?
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?
How can i get a refund for something i just bought?
I'm not sure how to provide my identity.
Is there a reason my payment is still pending?
How can I get funds into my account from my American Express?
How do I track the card you sent to me?
The transfer I tried to make failed.
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
When will a refund post to my account?
I need mastercard as well as visa
When I got cash, the exchange rate applied was wrong.
Can you explain more about why should I verify my identity?
I contacted the seller and he won't respond.  Please just refund me my  money.
I want to link my new card. Can you help?
What do I do to activate?
Are there any hidden extra fees for currency exchanges?
I am seeing and extra 1$ charged to my account and wanted to know about it.
I topped up but my money is not showing. Why is that?
I want a refund on this.
There is a card payment that I'm not recognizing.