Instruct: Classify the online banking query into its corresponding intents.
Query: Why did they charge me an extra $1?
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
What are the steps to reset my passcode?
why do I have to show my ID
Why is a transfer to a beneficiary not possible?
How long is US delivery?
Cash withdrawal was incorrect at ATM.
I'm having difficulty verifying my identity.
Am I able to do a SWIFT transfer with you?
Can I unblock my pin using the app?
Why did the ATM eat my card?
I made a cash deposit to my account but i don't see it
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
How long do I have  to wait for my transaction to be completed?
Why is there a direct debit payment on my statement that I didn't do?
i'm not satisfied with the services and no longer want to be a customer
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
There is a payment I don't recognize
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
What do I do to unblock my PIN?
Why has my top-up been reverted?
Am I able to modify my account details?
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
I tried activating my plug-in and it didn't piece of work
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.