Instruct: Classify the online banking query into its corresponding intents.
Query: Why can't I complete the transfer?
What caused my transfer to fail?
I'm having problems with ID verification
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
How come I can't get money at the ATM
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
What am I going to need in order to activate my card?
I only made one transaction at this place, but it's appearing multiple times.
Is there a disposable virtual card option?
There is a direct debit payment that I did not make.
What steps are taken to transfer money into my account?
Do you accept Mastercard?
how do i get a new card
My payment has been returned.
I noticed that there is a withdrawal in the app that is not mine.
How do I order a new card? The current one is about to expire.
I still haven't received my card in the mail
The card PIN is not visible anywhere?
I need to know where my funds come from.
Is there a fee for a cash withdrawal?
I think the exchange rate for the cash I withdrew wasn't correct.
I am not in the UK can i get a card?
There is a payment that I made that hasn't gone through yet.
when does my balance update for a transfer
Could you tell me why my top up isn't showing in my wallet?
I am still waiting for verification.  Can I use my account before I am verified?