Instruct: Classify the given online banking query into its corresponding intent.
Query: My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
Why did you revert my top-up?
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
Is there a limit on the number of times I can use a disposable card?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
I am not recognized by the app.
I'll send a check to top up my account
You provide support in what countries?
What are the auto-top up policies?
My card is stuck in the ATM?
Why am I getting double charged for multiple transactions?
I do not need GBP, I need AUD, how do I convert it?
Can I trace where my funds came from?
I was expecting my new card by now.
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
There is a payment in the app that I did not approve
I was made to pay an additional pound!
I lost my phone. Can I use my card without the app?
I got married and need to change my name.
Are there certain cards and currencies you support?
When will my card come? I need it as soon as possible!
Help me figure out how to link the new card.
I wish to use my American Express to put funds into my account.
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
Will you accept my credit card, it my only one.
If I top up using a European card is there a charge?