Instruct: Classify the given online banking query into its corresponding intents.
Query: Why do you need to perform identity verification?
Why is my identification required?
How can people transfer money to me?
Why am I not allowed to add a certain beneficiary?
My card won't let me withdraw money.
What is my source of funds?
What are the steps that I need to take to activate a new card?
I sent money to a person and they haven't received the payment yet.
I cannot withdraw money from the ATM
Why hasn't my refund been appiled to my account?
I need to know the if there is a limit on the amount for auto top-up.
how can i add money from my amex card
Why is the ATM not allowing me to get cash?
The expiration date for my card is coming up, how do I get a new card?
Can I activate my card?
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
How can I verify my identity?
My card must have used my card as there are some transactions that I haven't done myself..
Will I see fees from adding money with an international card?
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
I need my card soon.
How can I link the new card?
How will I know where my funds are coming from?
I need to report a stolen card
Can my job deposit my wages directly into the account.