Instruct: Classify the given online banking query into its corresponding intents.
Query: There is a direct debit set up that I didn't create.
A false direct debit payment is showing in my app
What are the currencies that are accepted to add money?
My money transaction can't be seen by the person I sent it to
Why can't I transfer to an account?
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
Why is the cash withdraw I made shown as pending?
I payed with the card and there was an extra fee?
I transferred some money but it hasn't arrived yet
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
Why have i been charged a fee for using my card?
I have an outgoing transaction
I tired to get cash in the ATM but it was cancelled
Do you offer any discounts for someone who exchanges currencies frequently?
I need you to delete my account now.
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?
How do I know what my PIN is?
I was charged more than once in a single transaction
How can I get funds into my account from my American Express?
Can I set the account to auto top-up?
How many different currencies can I hold money in?
There's a payment in my history I don't recognize
What is the process to get a new card when your old one expires?
Tell me how to replace my expired card.
When I tried to access my cash, I wasn't allowed!
I lost my phone and need help so someone doesn't access my account.