Instruct: Given an online banking query, find the corresponding intent.
Query: I deposited a cheque, but my account balance stayed the same.
How long do cheques take to post to your account?
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.
I can not find my phone or it has been stolen.
Can you send me a Mastercard, instead of a Visa?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
What currencies do you support?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
I think my account has been hacked there are charges on there I don't recognize.
what is the matter?
There is a strange card payment I don't recognise.
Why has my card payment been reversed?
Can I get an auto Top-up?
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.
I don't think I was supposed to be charged so much.
My phone was left at a hotel and I can't access the app.
What is the procedure of unblocking my PIN?
I couldn't transfer money to a beneficiery
Do you send duplicate cards?
I was charged twice for a few things this week when I only bought one. What do I do?
My card wasn't working in a shop
Where are the cards delivered to
Why am I unable to withdraw money even though in the past I've done it just fine?
Why won't my card work.