Instruct: Classify the given online banking query into its corresponding intents.
Query: The exchange rate is incorrect for my payment.
There was a problem with the exchange rate on a purchase.
please cancel the transaction
I can't seem to use my card. Can you help?
My balance was not updated after transferring money.
Is there a reason why there is an extra £1 charge on my account?
I want to replace my current PIN.
my payment was rejected, do you know why?
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
I have an unauthorized charge.
Are there any top-up limits?
What are the guidelines for the disposable cards?
What is your maximum top up limit per day?
How can I add a new card?
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
My top up isn't in my wallet.
Tell me how I can verify a card top-up.
I want to exchange USD and GBP with the app
How do I get a disposable virtual card as well?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
Why is my card not working anymore?
Is there a problem that makes my payments show pending?
I think my card payment was reverted
How do I top up on my card?
I need assistance with understanding which fiat currencies that you support.