Instruct: Classify the given online banking query into its corresponding intents.
Query: There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
How can I get my card out of the ATM?
How does a US resident go about acquiring a new card?
How can I open an account for my children?
Can I get a new card?
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
Why is  my balance not updated?
My card doesn't seem to work anymore
How long will it take to deliver to the US?
How long does it take for the card to come?
Is there somewhere I can send a check to add to my account?
They used the wrong rate when I made a purchase with foreign currency.
Is there a way to top-up when it reaches a certain balance?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
I would like to have a Mastercard.
I topped-up my account, but I don't think it went through.
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?
How long does it take for me to get my pin
I could not get the ATM to work
I wasn't charged the correct exchange rate for an item I purchased.
Why was my top up cancelled?
Card payment is showing as pending
I can't see a transfer to my account I made.
I require verification for my source of funds.
I'm not seeing my cash deposit showing up in my account.