Instruct: Classify the online banking query into its corresponding intents.
Query: Will I get a Visa card or Mastercard?
I have a Visa and Mastercard, can I use these?
Why does my payment appear as pending?
How do I replace a card that's going to expire?
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?
Does my account have the option to hold multiple currencies?
Why is there are there two of the same transaction?
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
My refund isn't going fast enough.
Can it automatically top up my account?
what currencies can I receive my salary in with this?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Why isn't my google pay top up working?
Is it possible to exchange currencies?
When did you send me my new card?
My exchange rate is wrong when I get cash.
I was charged a fee for withdrawing cash.
I haven't received my PIN yet. Do I need to get it from you?
I want to reactivate my card, I found it after thinking it was lost.
What are the benefits of a disposable card?
Can I transfer something urgently from China? How long does it take?
I deposited a cheque, why isn't my balance showing that I did?
why does my statement contain an extra fee?
Why won't my card work anymore?