Instruct: Classify the online banking query into its corresponding intent.
Query: Is there a reason my transfer would have been declined?
I was declined a transfer
I got charged twice with a duplicate card. How do I resolve this?
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account.  Is this possible?
How to I switch my money for the money used in another country?
Can you explain to me why a cash withdrawal shows up as pending?
My card's expiration date is close.
My cards were stolen
How will I receive my PIN?
Why do you need me to verify who I am?
How do I change my last name?
My card payment doesn't work.
How much do I have to pay to accept an international transfer?
Will the card be a Mastercard or a Visa?
Will I be charged for exchanging foreign currencies?
Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?
What do I do if I've been charged twice for the same transaction?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Will you guys do Visa or Mastercard?
What does pending payment mean?
Card payment has be declined.
What businesses can I use this card with?