Instruct: Classify the given online banking query into its corresponding intent.
Query: How do you come up with your exchange rate
How do you determine your exchange rates?
How do I know where my money comes from?
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
Why do I see an extra fee on my statement?
I need a single use card for shopping online
What do I need to do to get my new card which I have requested 2 weeks ago?
My refund has not yet been credited on my statement
Is an auto top-up option available?
How do I change to AUD from GBP?
Is there a way to recover my password?
Can I edit my details?
Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.
What is the fee to top-up my account
Can you please explain why my beneficiary is not allowed?
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
Is there a fee for topping off a US card?
What are the age requirements for service?
The exchange rate is incorrect for my payment.
When will my deposit from this morning show up?
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
how can i get it to add money automatically while travelling
How long do I have to wait for my bank transfer to appear in my account?
I would like to transfer money from my checking account to my savings account.
Is there a transaction limit for a disposable card?
what do I need to do if the ATM kept my card?