Instruct: Classify the online banking query into its corresponding intent.
Query: Someone else charged my card!
Please tell me what this direct debit in my statement is
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
My card payment failed.
How can I access my account when I have lost my phone?
How do I update my address?
Why and I being charged this fee?
I must change my PIN as soon as possible.
Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.
Show me where to order my card.
I wish to top up using a cheque.
Why is my disposable card not working?
Explain the payment that was declined!
I want to inactivate my account.
Is there a reason my top-up has been cancelled?
I got billed an extra pound!
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
How do I get extra physical cards?
Why is there a random payment in my statement?
I can't find out how to top-up my account using cash.
In which stores can I shop with this card?
What is the cost and time frame of getting a new card?
I cannot withdraw money from the ATM
I want to cancel the transaction I made earlier
Can you tell me where I can order a disposable virtual card?
Card payment still pending.