Instruct: Classify the given online banking query into its corresponding intent.
Query: What do I do if I forgot my passcode?
What are the steps to reset my passcode?
what is the exchange rate when i get cash
Why isn't my cash deposit showing up in my account?
Top up is not working even though I have my AMEX in apple pay.
Why has my card been declined?  whats the deal?
My Bank is in Europe, how long will the transfer take?
Is auto top up available?
I no longer want to keep this account.
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
I am not seeing recent cash withdrawal on my account.
Do you have a list of cards and currencies you support?
The app declined my top up. What did I do wrong?
I got double charged!
I need to exchange foreign currency will i be charged?
Can I exchange an item for a refund?
My PIN isn't working.
When will my transfer move out of pending stage?
can i transfer money i the app
Who do I contact if there is a direct debit that I did not create.
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?
How do I open an account for my children?
I have transfered to my account before but it is being declined now?
Where can I pay with my card?
What is the auto top-up limit?
I completed a transfer that isn't showing up on my account.