Instruct: Classify the given online banking query into its corresponding intents.
Query: How does the exchange rate work on this app?
I would like to know what exchange rates you use?
What is the closest ATM?
I haven't received my PIN yet. Do I need to get it from you?
A false direct debit payment is showing in my app
atm ate my card
My account shows a direct debit charge that I have never seen before
I got this stupid fee after taking cash out, why?
What fiat currencies do you support?
Why was my transfer charged a fee?
How can I top up my account by bank transfer?
I was using foreign currency at an ATM, but the rate was typed in wrong.
I still haven't received my card after two weeks, is it lost?
I do not see the money I transferred into this account
I transferred some money but it is not here yet
I need help finding the verification code on the top up card.
the balance has not changed, but I have deposited some money
Can I top-up via Apple Pay?
I want this fee reversed from my account.
What if my top up doesn't go through?
How is my card payment still pending?
Can I deposit a check?
Can I get some help to get me card activated?
I deactivated my card but would like to reactivate it.
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
Is my new bank card on the way and is there a way to track it?