Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I stop fraud to my card?
I am not sure but someone else might be using my card
What to do if my card is about to expire?
The transfer was accepted but now it's stuck on pending. When will it go through?
How long does it take for the transfer to go through?
I want to do a swift transfer
Can you tell me the cost of a transfer?
I received a returned payment that I made.
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
I have a problem with a transfer. It didn't work. Can you tell me why?
how do i get the card linked
I think my card payment has been reverted
Can you explain why my payment was charged a fee?
There has been a payment  in the App that has not be done by me.
I know there's money in my account, why did my account decline me?
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
Why have I been charged an extra £1?
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
Why is the transaction to my friend still pending?
Am I able to use my account if the identity verification is not complete?
Is there a way to revert a transaction?
I just replaced my phone so do I have to make a new account?
I can't figure out how to transfer money into my account.
Does my account have the option to hold multiple currencies?
The balance does not appear to have updated.
Do you accept cash?