Instruct: Classify the given online banking query into its corresponding intent.
Query: I have a Visa and Mastercard, can I use these?
Do you supply both Visa and Mastercard?
Help me verify my identification.
Can I set the account to auto top-up?
Can I auto top-up as much as I want?
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
How long does it take for money to reach my account?
Am I able to do a SWIFT transfer with you?
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?
I transferred money and it didn't get there.
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
I didn't withdraw the amount of cash that is showing up in the app.
I am upset with your service.  Please delete my account.
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
I want my card I just received to show up in the app. How do I do that?
Can I get paid for this in another currency?
Why can't my beneficiary access my account?
Where is the refund on my statement?
Is there a way to reset the passcode?
Where are the virtual cards?
I need to stop a transaction that I made.
I was unable to transfer to another account.
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I have a card payment I didn't make