Instruct: Given an online banking query, find the corresponding intent.
Query: I bough an item and the exchange rate was incorrect.
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
Why have I been charged a small fee to use my card?
I am trying to transfer money and something is going wrong.
The app shows a withdrawal that I did not make or authorize.
I need my card topped up,
Can you help me with proving my identity?
How to activate Google Pay for top up?
Why is my friend not getting a transaction arrival yet?
What currencies are accepted to add money?
How long am I to wait before the transfer gets to my account?
I believe my card payment has reverted
Am I allowed to use different currencies?
What is the estimated time on an urgent transfer from China?
Someone hacked into my cards account.
I need help reapplying my top-up. It seems it isn't working.
I cannot find my phone, what should I do?
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
Which credit card top-ups do you accept?
Why doesn't my Google pay top up work?
Am I allowed to transfer money to a beneficiary?
I got charged fees for withdrawing cash!
I need assistance with activating my new card.
Can I call to get my card activated?
Is there a way I can get my card expedited?
There is a card payment that I'm not recognizing.