Instruct: Classify the given online banking query into its corresponding intent.
Query: The other bank confirmed a transfer I made, but this account is not reflecting it yet.
How long does it take for a bank transfer to show on my balance?
Are all European currencies available for holding and exchange?
my cash out is still pending
Why have you declined my card payment?
Someone stole my phone, what is my next step?
My phone was stolen, what can I do?
Can you convert to EUR?
There is a payment I don't recognize
The transger I tried to make failed.
My identity can't be verified for some reason
Why did I get a fee from the ATM?
I bought something that I need a refund for.
How many transactions can I do with a disposable card?
My transfer seems to be too expensive.
What documentation do you accept for the identity check?
Why do I have duplicate transactions for one purchase?
What is the reason for the extra fee on my statement?
Where do I order additional cards?
My payment is in the app but hasn't gone through yet
My card's expiration date is close.
What is the limit on Auto top?
I made a cash withdrawal and it is still listed as a pending transaction.
My app shows a direct debit that isn't mine.
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
Can you tell me why I haven't received my new card yet?