Instruct: Classify the given online banking query into its corresponding intents.
Query: The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue?
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
How do I close my account, since I'm dissatisfied?
Why verify the top-ups?
IS there anywhere that a card cannot be delivered?
I need to transfer something ASAP from China, how long will it take to post to my account?
Why was there an extra charge when I transferred money?
I can't freeze my account as I need the card as I am traveling, how do I change my pin?
My card wont work at an ATM
Why didn't my transfer to a beneficiary happen?
I punched in the wrong pin too many times and I'm locked out.
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
Is my card accepted anywhere?
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
The exchange rate for my electronic payment is incorrect.
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
If my PIN number is rejected, how do I solve it?
I can't figure out how to change GBP to AUD, what do I do?
What's the procedure for getting a card?
There is an extra $1 charge on my statement, why is that?
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
While abroad I got cash, and a wrong exchange rate was applied.
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
I just want to top-up, why do I need to verify anything?
Where do I find the verification code for the card I'm topping up?
Will the card be a Mastercard or a Visa?