Instruct: Classify the online banking query into its corresponding intent.
Query: I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
I need help reapplying my top-up. It seems it isn't working.
Why is my card payment still pending? It should have gone through already.
How long will it take to transfer from europe?
Can I track the card that was just sent to me?
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
My payment has been declined several times.  Can you help me?
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
I'd like to apply for a Visa Card.
When I received my cash; they had my exchange rate incorrect.
How can I get my money back for a payment i didnt make
How do you determine exchange rates?
How do I change my name after marriage
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
Where can I locate my card PIN?
I am waiting for the money to enter my account. How long does it take?
What are ways to test why my card might not be working?
What can I do if my passcode won't work?
Is there a top-up limit that I have to stay under during a given period of time?
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
why hasn't a transaction to a friend cleared yet?
What's my limit for topping up?
the exchange rate at which my card payment is at is wrong
I tried to make a withdrawal from the ATM, but it was cancelled.
I tried topping off my account with a card, but the money is not in my account despite the charge going through