Instruct: Given an online banking query, find the corresponding intent.
Query: Tell me why I need top-up to be verified?
I just want to top-up, why do I need to verify anything?
Are cards available to those outside of the UK?
A direct debit appears in the app but I didn't authorize it.
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
Why was I charged an additional fee when paying with card?
I have a direct debit I didn't set up
I blocked my card by mistake, how do I unblock it?
Can I transfer my payroll to the bank?
Why do I see a random withdrawal in my app?
Explain pending transactions.
When will my top up be applied?
Are there limits as to where my card will be accepted?
I am trying to transfer money and something is going wrong.
I got a strange cash withdrawal in my statement
Do you know the process how to activate my card?
I need to change my address
My new card is here, what's the process for activating it?
How can I dispute a direct debit charge on my account?
Where is the nearest Mastercard ATM?
I don't think that my top-up worked.
What top up charges are there for US cards?
Can you assist me in acquiring a virtual card?
My card wasn't working in a shop
Why is my identity not verified?
When exchanging currencies, is there an extra fee?