Instruct: Classify the online banking query into its corresponding intent.
Query: I sent money to a person and they haven't received the payment yet.
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
I don't think I made this payment that is showing up
Where should I withdraw money from?
If I want to topup by card, how do I do it?
What is this extra fee while I was doing a transfer?
I need my card soon.
How to exchange my currency
Can I put my found card back into the app on my phone?
How do I get my virtual card?
I have a Visa and Mastercard, can I use these?
The exchange rate applied is wrong for my international purchase.
Help me!  When I was abroad, the exchange rate was wrong.
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
I made a card payment which is showing me pending.
Is it possible to get both Mastercard and Visa card from you?
Can I edit my personal details?
How to verify my identity
What is your age limit?
I lost my card, what do I do now?
Tell me why there is an extra charge when I used an ATM?
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
I received a "declined" message when doing a transfer
What are all the fiat currencies that are supported for both exchange and holding?
Can an American resident apply to get a card?
Why was my PIN blocked?