Instruct: Classify the given online banking query into its corresponding intents.
Query: In regards to the PIN of the card?
My pin isn't here yet
I need more physical cards than I have right now!
My transaction from earlier needs to be reversed.
I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
what are the reasons I have to proof my identity to you?
A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going  on here?
How do I get my card into the app?
where can i see money source?
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?
What does it mean when a transfer is "pending"?
How can I cancel my transfer?
I don't understand why there is an extra €1 fee in my statement.
Why isn't my google pay top up working?
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.
Why isn't my google top-up pay working?
Why do I see an extra fee on my statement?
Would I be able to refund an item?
How do I order a card?
Can I request a card?
How much can I withdrawal in one month without incurring fees?
What transfer methods do you accept?