Instruct: Classify the online banking query into its corresponding intent.
Query: How can I change my Rowlock ?
Changing my PIN
How much does it cost to make transfers?
I need to know which flat currencies are supported by you.
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
I don't understand what a disposable virtual card is, can you help?
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
My card hasn't shown up yet.
is the a reason why my transfer has failed?
Why am I being asked to verify my identity?
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
How can I link the new card?
I really want a physical card. How do I get one?
Which currencies will you exchange?
How do I close my account, since I'm dissatisfied?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
Why can't I transfer money to a beneficiery?
I am just waiting for the transaction to be completed.
When are you going to activate my card?
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
Why is there a charge when I took out money?
Why did I get charged a fee for transferring money?
For what reason is my transfer still pending now?
There was a direct debit from my account and I didn't authorise it
I don't recognise a Direct Debit payment
I made a purchase but never expected to see a fee charged for the transaction.