Instruct: Classify the online banking query into its corresponding intent.
Query: I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
I didn't know there was a charge for tranferring. What is the charge?
How can it be that my Card is not functioning anymore?
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
Do you limit my top-ups?
Help me activate my card.
I would like to terminate my account.
I thought I lost my card but I found it today, so I would like to reactivate it.
Does it cost extra to send out more than one card?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
When I made a cash transfer abroad the wrong exchange rate was applied
I do not know where the transaction is.
what is a virtual and how do i get one
Why am I being charged a fee on a card payment?
My transaction is on the wrong account.
what is this extra charge for a withdrawal?
Can I choose between Visa or MasterCard?
I see a charge for a direct debit that was not me.
Where can I sign up for a virtual card?
Why is the exchange rate different than expected on my transaction?
what are weekend rates for getting cash
Do you accept all cards and currencies?
My transfer to a beneficiary was rejected.
I don't know what this Direct Debit payment is.
Why can't I make a transfer?
How long is the wait for a money transfer to post?