Instruct: Classify the given online banking query into its corresponding intent.
Query: I still want to use my account but haven't verified is that OK?
Can I use my account although my identity verification has yet to pass?
can i get a virtual card online
Can you lookup my password?
I found a charge on my debit that I did not make.
Can you make sure I get a MasterCard and not a Visa?
can i order cards on the app
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
My funds are low, can I auto top up?
Card payment is still pending, why is that the case?
I was unable to activate my card.
There is  an extra 1£ charge on my app. Why did it charge me extra?
Is exchanging currencies a feature of the app?
The ATM ate my card; how do I get a new one?
Can I get a new card in China?
Where are my funds? I topped off my car but it didn't seem to complete.
I need to terminate my account.
How long does it take for something to be delivered to the U.S?
I have an unknown debit charge in my statement, why?
What should I do?  I topped off but the app reversed  it.
I noticed an extra pound charge?
My cash transaction isn't showing on my receipt
How long will my transfer be pending?
When can I expect a transfer from Europe to go through?
I received my card, how do I get it to show in the app?
I am having trouble activating my card.