Instruct: Classify the given online banking query into its corresponding intent.
Query: I was charged multiple times for one transaction.
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Can you tell me why my transfer declined?
Please tell me how I verify my identity.
Are you sure this is the interbank exchange rate? This rate is really bad.
Is American Express supported for adding money into my account?
Need a new card, mine is expiring.
Cash I did not get showed up in my account
My funds are low, can I auto top up?
In regards to top-ups, can I do them via Google Pay?
What is needed for my daughter to open an account?
I have yet to receive the cash I added to my account this morning.
No transactions are being accepted, what's wrong with my card?
How do I report possible fraudulent activity on my account?
My card payment has the wrong exchange rate
Will I be charged for adding money by transfer?
Please list the countries you support.
What do I have to do to get the virtual card to work?
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
Why do I need to verify my funds?
i put in money for vacation and its not showing. i need that money today, how long will it take
My cash withdrawal was short.
Are there any ATM's near me that accept this card?
How do I auto top-up?
Why hasn't my balance been updated from the check deposit I made?
I need to do a card activation.