Instruct: Classify the online banking query into its corresponding intents.
Query: Why hasn't my card payment cleared yet?
Why haven't I gotten my payment yet?
A transfer has to be cancelled.
How do I verify my ID?
Why can I not make a transfer?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Do i need to verify my top up?
My top-up is taking a while to process!
Am I allowed to get an account for my daughter?
Which merchants accept my card?
I saw a payment come out of my account for a merchant I don't remember.
Can I choose when my card is delivered?
I couldnt get cash in an ATM
Last week I put a cash deposit into my account and it is still isn't there.
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.
I think there is a mistake.  I am being charged twice.
Card activation steps
Where can I get a physical card?
Shouldn't my new card be here by now?
Is there a way yo change my PIN?
I did a transfer.  What is the extra fee?
How do I report a cash withdrawal that wasn't me?
I put money into my account in the form of a cheque, but my balance did not change.
Why is the top-up I made still pending.
why do I have to show my ID
How come my card doesn't work anymore?