Instruct: Given an online banking query, find the corresponding intent.
Query: I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
What is wrong with my top-up?
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
Why have I been charged for pulling cash out of my own account?
How do I deactivate a stolen card?
Why did they charge me an extra $1?
Do I have a choice for a Mastercard?
What are acceptable documents to prove my identity?
How do I cancel a transaction?
Does google play offer the service to Top up?
There's a payment that isn't mine on my app
What countries are you located in?
Do I have to manually top-up my account each time or will it do it on its own?
Why cant I transfer to my account?
There is a direct debit fee in the App that I didn't do.
Why was I charged more than I should have been?
lost card found, want to put it back in app
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
How do I go about unlocking a pin?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
How do you find the exchange rate?
How can I setup automatic top-up?
Where do I get a disposable card
I cannot find my refund on my statement.
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?