Instruct: Classify the online banking query into its corresponding intents.
Query: When I exchanged currencies the value of my money changed.
When I made a cash transfer abroad the wrong exchange rate was applied
How do i request more physical cards?
Can someone assist me with explaining how I can unblock my pin?
One of my card payments has reverted
Are there any top-up limits that I must follow?
What am I going to need in order to activate my card?
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.
How do I exchange AUD for GBP?
Why isn't my balance updating?  I did a bank transfer and it isn't current.
I don't have my card after 1 week. What are my next steps?
Can I change my address?
Can I have my money refunded for an item
My card appears to have never arrived?
At which locations can I order a card?
I made a cash withdrawal at an ATM but it still says pending in my account.
My account was charged a fee. When did you start charging extra for card payments?
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
If I want to add funds to the account using American Express, how do I do that?
Can I top up my account with Google Pay?
What is this extra fee while I was doing a transfer?
Why was a payment I made reverted?
I purchased something abroad and the incorrect exchange rate was applied.
Please help me change my PIN.
Which merchants accept my card?
I am unable to use my card for some reason.