Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
I withdrew cash abroad and the exchange rate applied is wrong.
How do I report possible fraudulent activity on my account?
I deposited a check a few days ago and it's still not gone in! Please help me with this
How old do you need to be to open an account?
How long will it be to get this new card?
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
Is it possible for a friend to personally send me a payment?
I want to change the wrong exchange rate.
Where's the money I transferred into my account?
I noticed an extra pound charge?
On my transfer there was a "decline" message
Please let me know what currency I can use to top up my account?
Why has my card payment been reversed?
I'm having trouble with proving my identity.
Can I use visa or mastercard with your service
The ATM didn't give me the amount I asked for
Help! When will the card arrive at my home?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
I would like to know why a withdraw I made for some cash shows up as pending.
Where did this extra €1 fee on my statement come from?
Will a cheque suffice?
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
I am entering my passcode but getting an error.
I ordered a card and would like to know how to track the delivery progress of it.
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.