Instruct: Classify the online banking query into its corresponding intent.
Query: is it just visa or can i also use mastercard?
Can I choose my Visa or Mastercard?
Is it possible to get a new card in China?
Please delete my account and personal information.
Can I use my card while on vacation overseas?
What businesses accept this card?
How long does it take to receive my card?
I got declined when attempting a transfer
Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
Help, I need to top up my account. Where do I send a check?
If I need delivery on a certain day, is that something that could be accommodated?
How can I reset my PIN?
For the identity check, what kind of documents do I need to have?
Tell me about the card PIN?
i didnt make these transactions, i think my card details might be stolen
Am I able to top up with this cheque I received?
What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?
My transfer failed when I tried.
I submitted a transaction but it was for the incorrect account.
What do I do if there is an electronic debit that is not correct?
Can you explain why I am now getting charged a fee for using my card?
How many transactions can I do with my disposable card?
Is there a reason my refund isn't showing on my statement?
I noticed that there's a payment on my card that's pending.
Why i'm I being charged an extra pound
Why is the exchange rate different from what I expected?