Instruct: Classify the given online banking query into its corresponding intents.
Query: Why has my transfer not arrived yet?
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.
What stipulations do disposable cards entail?
I entered my pin wrong  too many times.
Help me use American Express to add money to the account.
Soon my card will expire, how do I get a new one?
There's been a transaction to the wrong account.
My transfer seems to be too expensive.
I don't recognize this debit transaction in my billing statement?
Can friends send me money?
Transaction refund missing from my statement.
There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
how to change name on account
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
My identity can't be verified.
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
Do I need to go to a physical bank to change my PIN?
The money is still in my account even though I already paid -- I don't understand what happened.
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
My card shows a cash withdrawal I don't recognize.
I attempted to get money in cash but it was refused!
how do i get into my account and edit my details
My card payment was reverted, why?