Instruct: Classify the given online banking query into its corresponding intents.
Query: I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?
A direct debit appears in the app but I didn't authorize it.
Do I need any kind of proof for the identity check?
What fiat currencies can I use for holding and exchanging?
What kind of cards are supported?  What currency?
Why is a transfer to a beneficiary not possible?
Someone else used my card to withdraw cash from an ATM
What do I do if I got the wrong amount at the ATM?
I got some items this morning but the payment says pending
How can you assist on verifying my identity?
I did a transfer and was charged a fee that I shouldn't have been!
Why is my ATM withdrawal still pending?
Are there discounts for frequent currency exchanges?
I need to delete my account, please.
Will my pin number be sent with my card?
After I attempted a transfer, it failed.
In which countries can I get a card?
Can you tell me the ATMs I can use with my card?
How can I cancel my transfer?
I can't seem to use my card. Can you help?
Will the duplicated payment be refunded?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.
We want to start a college fund for my daughter.
can i use both visa and mastercard
What are the additional charges for a SWIFT transfer?