Instruct: Given an online banking query, find the corresponding intent.
Query: Why is there a payment showing twice?
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
Has my account been frozen?  I tried to use my card but the ATM would not dispense cash.
Can both Visa and Mastercard be chosen?
Why was there an extra charge with the withdrawal of my money?
How do I make sure my transfer isn't goin to an unsupported merchant?
What is the significance of verifying the top-up?
How much does it cost for a physical card?
Tell me how a top up would be reverted.
I moved and need to change my address.
There has been a payment  in the App that has not be done by me.
The attempted transfer failed.
Help! I think someone has made a cash withdrawal with my card!
I need to know why a money transfer is available.
How long should it take for my top-up to finish? I've been waiting a while.
How much is it to receive money?
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
What is the estimated wait time on a US transfer into my account?
I think my transfer failed. What do I do now?
Will it cost me to get a second card?
Where can I get a physical card?
Why was I unable to complete my transfer?
What do I do?  The ATM took my card!
I am having problems with a top-up.
If I need to cash foreign transfers, how does that work?
How long does a payment show as pending before i should worry about it?