Instruct: Given an online banking query, find the corresponding intents.
Query: I made a card payment but it didn't work. Why not?
Why has my card been declined?  whats the deal?
What cards do you offer?
I no longer want this can i cancel my purchase?
I think my account has been hacked there are charges on there I don't recognize.
Please send a new card; the ATM ate mine.
Account topping up bank transfers to my account assistance please?
The funds I transferred are not in my account
Does this app have the same exchange rate as third parties?
what happened to the money after i put in the wrong info and it got declined
What are all of the different steps for identity checks?
My payment is taking a long time to go through.
How do you determine exchange rates?
can you express my card to me?
How do I get a card if I live in the US?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
Why has my payment been reversed?
Can someone help me unblock my pin?
How can I receive money from someone?
I used to know my password, but not anymore.
How long does the "pending" period of a transfer take?
Can it specifically be delivered on a certain date?
There is a withdrawal on my account I didn't make.
When does a UK transfer show up?
Why was I charged extra using my card?