Instruct: Given an online banking query, find the corresponding intent.
Query: Do I need a photo ID to activate a my new card?
Where can I activate my card?
My virtual car is not working.
What's the process for topping up my card?
There's been a transaction to the wrong account.
Is it possible to exchange currencies?
What is the charge for receiving a SEPA transfer?
Why did my top up get pulled back out?
Why is the exchange rate wrong for my cash withdrawal?
I can't find my PIN anywhere.
I have a charge I did not make.
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
How can I configure what currency my salary is in if it's in GBP?
If my top-up didn't transfer, what went wrong?
Where are cards available to order?
How to receive the actual card
How can I unblock my PIN?
My payment has been declined several times.  Can you help me?
What steps do I have to take to change my PIN?
I have a cash withdrawal that I don't recognize.
Do you accept Mastercard?
Have you sent out my card yet?
I tried to use my debit card, but the payment did not work.
Is it possible to get a new card in China?
I need to change a transfer.
What is necessary for the identity verification?