Instruct: Classify the given online banking query into its corresponding intent.
Query: how much for a physical card?
I want to request a physical card
I was charged twice for the same purchase!
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
I was issued a card about a week ago. why hasn't it come in yet?
The money disappeared when I tried to use my card to top up.
The amount of money I pushed at the atm machine did not come out of the machine.
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.
My account is locked because I used the wrong pin too many times.  Please help.p
Will I be charged a fee for a SEPA transfer?
Where did my money come from?
How do I prove I am who I am?
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
How do you decide what your exchange rates are?
Is there any way to know how the transaction got on my account?
Cash I did not get showed up in my account
I want to top up my account. What payment methods are supported?
When will my top up be approved?
How do I change my last name?
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
Hi, I have an apple watch. How do I use it to top up my card?
Can I order a new card to China?
Can I use a credit card from the US to top up?
What factors effect the exchange rate?
I see a direct debit transaction in the app that is not mine