Instruct: Given an online banking query, find the corresponding intents.
Query: I don't recognize a charge on my statement.
There is a card payment that I'm not recognizing.
How can I reset my darned PIN number?
Why is my refund not visible on my statement?
can you share card tracking number?
The ATM ate my card; how do I get a new one?
When will I receive my card?
I think when I withdrew money when out of country the exchange rate was wrong.
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
I'd like to make a SEPA transfer to my account, but will I be charged?
I would like to get some extra cards?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
Do I have to manually top-up my account each time or will it do it on its own?
Seems like my top-up has failed
How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.
My card was not accepted in a shop
Why does a payment show up twice?
What is the procedure for me to get more cards on my account?
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
Can I top up online?
Why is my identity not being verified?
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
Which foreign currencies do you accept for adding money?
what is this charge on my card?
Help me verify my identity.
When will my top up be applied?