Instruct: Classify the given online banking query into its corresponding intent.
Query: Why were there additional charges when I transferred funds?
I found a transfer fee - is that correct?
Can I use my account without verifying identity?
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
Still waiting for transfer to be completed.
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
how do I link an old card?
Can I have a supplementary card?
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
Why is my beneficiary being denies?
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
My PIN isn't working.
Can I have a second card issued to another family member?
The app reverted my top up
Can cards be delivered? Where?
Which flat currencies are supported for holding and exchange?
i dont recognise some of these transactions, i think someone has my card details
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
I can't seem to be able to use my card
The app is showing a cash withdrawal that I didn't make.
Why won't my top up go through?
Can I add other people to my account, so they can top up?
What fees are charged for a physical card?
I am missing a refund amount on my account.
Why and I being charged this fee?