Instruct: Given an online banking query, find the corresponding intent.
Query: Is it possible to exchange currencies?
Do you support changing the currency I use?
My card never arrived.
I received $20 but I entered $100
I do not like this, I made a simple transfer but I have an additional charge for doing so.
I use this card all the time so why did it get declined at the store today?
I haven't received my card.
Why was I charged a fee for using my card
I have a transfer that is pending.
Since I just got married I need to change my name.
I paid with my card so so why was I charged a transaction fee?
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
Need help to get my card to work.
Am I allowed to get an account for my daughter?
Why was there a transfer fee on my account?
Help, I need to top up my account. Where do I send a check?
how long will it take for my transfer to stop pending
What should I do if I lost my phone?
What does it mean if it says my card payment has been cancelled?
How can I alteration my PIN?
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
Is there a top-up fee if you add money in USD?
My card got trapped inside an ATM, what should I do?