Instruct: Classify the online banking query into its corresponding intent.
Query: I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
I would like my money back for an item I purchased
Can I use my American Express card to add money into my account?
Why am I missing my refund
Is there a limit to a disposable virtual card?
Where in the European Union can I get a card?
What US cards do you accept?  I only have 1 other.
How do I query a payment on my card? It looks like I have paid for the same thing twice.
My card couldn't complete a transfer, why?
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
I don't recognize a charge on my statement.
Can you tell me why I haven't received my new card?
My refund is still pending
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
I did a transfer to my account, but it hasn't shown up
How can I check for an unsupported merchant for my transfer request?
Verifying top-up cards necessary?
I don't recognize what this payment on my statement would be for.
What does it mean when a transfer is "pending"?
My new card isn't here and it was issued a week ago.
Why isn't my google top-up pay working?
What is the process for getting an actual physical card?
My card is needed soon
How can I transfer some money into a foreign account?
How come I got blocked for entering wrong pins?
I think my transfer failed. What do I do now?