Instruct: Given an online banking query, find the corresponding intents.
Query: What's going on? My card wont accept any transactions.
Currently my card is broken.
My transfer didn't complete. Why can't I access funds?
There's a €1 fee on my statement, why?
How can I make my card ready to use?
I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?
I don't see a refund in my account.
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
What's your refund policy if I bought an item from you?
I was using a foreign currecy to make a payment and the applied the wrong rate.
It says that my payment is pending, what does that mean?
What is the estimated wait time for transfers from the US?
How many days until my US transfer arrives?
The cash I got at the ATM is still in my account.
My account transfer was blocked.
What countries are getting support?
I see cash in my app but I did not get it.
What documentation do you accept for the identity check?
Could you tell me the fiat currencies that you work with?
Can I get a Visa or Mastercard?
I think I forgot my passcode
Do you have the best exchange rate?
I see a direct debit transaction in my history that I did not set up.
Are there any discounts in exchanging currencies frequently?
I didn't receive the correct exchange rate when I got cash.
i dont recognise some of these transactions, i think someone has my card details