Instruct: Classify the online banking query into its corresponding intents.
Query: What should I do if my card doesn't work?
I need clarity on why my card is not working.
The top-up I ordered didn't process.
My statement shows a strange direct debit.
Can someone please explain to me where my source of funds came from?
How long do I have to wait until the transferred money shows up?
Why wouldn't the ATM give me cash?
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
I have no more money in my account.  Is there a way to do a bank transfer to put money into my account?
I am yet to receive the money in my account how long will this take?
I want to top up my account by a bank transfer, but will I be charged?
I dont have a pin
My card is about to expire.  Where do I get a new one.
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
Do you take SWIFT transfers?
When I travel, can it automatically add money in certain intervals?
Could you explain your rules for ATM fees?
How long does it take in Europe to do a transfer?
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!
I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?
Could you tell me why my cash withdrawal was declined?
Am I allowed to use different currencies?
My wallet isn't showing my top-up, did I do something wrong?
My money transfer has not happened yet
Do you have EUR currency available for me?
I just got my card and cannot get it to work.