Instruct: Given an online banking query, find the corresponding intents.
Query: Why is there an identify check?
Why do you need my name and ID
Where can I get a card in the EU?
Why can't I get cash out?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
where can I change my address?
I can't verify identity through the app.
Why won't the ATM let me withdraw money?
What documents do I need to validate my identity?
How old can one use your service?
my exchange rate looks wrong for my last payment
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
My transfer to a beneficiary was rejected.
why was a transfer declined
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
How can my boss pay me directly to the card?
I would like to activate my card.
HOW LONG THE CARD VALIDITY
I made a bank transfer from my UK account today, but it's not showing.  Can you check status?
I would like to top up my account with a bank transfer, is that allowed?
Please explain why my top-up didn't go through.
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
How long does it take for a new card to ship?
can i get a physical card online
Will I be charged any fees if I want to add money with an international card?
Can I top off with a debit card?