Instruct: Classify the given online banking query into its corresponding intents.
Query: I am looking to transfer some money from my other bank account into this one.
I need more money in my account. Can I add more by transferring?
I see a fee that I think was charged because I paid by card.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
Is it possible to exchange currencies using the app?
Where do I activate my card?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
Tell me about verifying top-up
Could I chose the date to have it delivered?
explain the virtual card
Is there a reason my transfer failed?
Can I get a full list of instructions for identity checks?
What is your shipping policies for cards?
Is there a charge for top-ups?
Are my contactless settings correct? I tried to use it today but it wasn't working.
I can't do any business with this virtual card.
How can I make my card show up in the app?
What to do if my card has been used without my permission?
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
My ATM withdrawal is taking forever
What do I do if I completed a money transfer but the recipient hasn't received it?
May I get my salary paid out in a different currency?