Instruct: Classify the given online banking query into its corresponding intents.
Query: Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
I did a transfer to my account, but it hasn't shown up
I put some cash into my account but it's not displaying that on my balance.
I have an unauthorized charge.
I'm happy with Mastercard and want to stick with just that credit card.
Why doesn't my Google pay top up work?
Can I choose what card I can use
Can I have my card activated?
Can I receive payment in another currency?
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
Could you tell me why my cash withdrawal was declined?
I want to use my American Express for adding money into my account.
Is there any cost to change foreign money to local?
What if I type in the wrong PIN too many times?
Is there always a charge when withdrawing money?
I just had a look at my statement. Why have I been changed for using the ATM?
Is there a reason I was charged an extra fee for using the ATM?
what is the fee for a transfer into my account
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?
I have an emergency and lost my phone.  I need help accessing my account.
I need multiple cards per day, and they all have to be disposable.
If I am not in the country and I need to change my PIN, how can this be done?
What countries can I use my account in?
this verifying the top up is annoying