Instruct: Classify the given online banking query into its corresponding intent.
Query: I want to use my account before identity verification
why and how soon do I have to have proof of identity to you?
Are there any fees to get additional cards?
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
How can I top up with a cheque?
It's been a couple days how much longer do I have to wait for my transfer?
What is the length of time for money to reach the account?
I tried to withdraw $100, all it gave me was $20.
When I went to $100, all the machine would give me was $20.
My card wasn't working in a shop
I attempted to get cash in the ATM but it was not authorized
How low does the balance have to be before the system updates?
My card will expire next month, will I need to order a new one?
The transfer was accepted but now it's stuck on pending. When will it go through?
I just got a new card how do I get it to start working?
My card is missing!  Help!
I see a reverted payment on my account. Why has this happened?
How do I link the new card that I just got from you guys?
My card hasn't arrived.
How long will the $1 charge show as pending?
What should I do if I think there are unauthorized transactions?
There has been a red flag on my top up.
How to edit personal details?
What is the process to link the new card?
I am seeing in the App a payment that its not mine
I got declined when attempting a transfer