Instruct: Classify the online banking query into its corresponding intent.
Query: There is a payment I don't recognize
There is a strange payment on my card and I don't know what to do.
is there a way to do automatic top up
How to receive virtual card?
When will my money be in my account?
Why can't I make multiple payments with my virtual card?
My card is not able to be activated how do I get it to work?
I'm not verifying my identity.
Why hasn't my transaction arrived to my friend yet?
While abroad I got cash, and a wrong exchange rate was applied.

Where can I use my card?
I just transferred some money. Why was I charged a fee?
If I were to use a European bank card for a top up, will I incur a charge?
Can I use your app to exchange between USD and GBP
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
How do I know what exchange rate I will get?
How do I find out where my funds came from?
why and how soon do I have to have proof of identity to you?
I need to hold money, what currencies can I use?
Where can I have a new bank card sent to China?
I wasn't charged the correct exchange rate for an item I purchased.
On the card that is coming, what's the tracking info?
Will you charge me more if I use a European bank card for a top up?
Seems like my top-up has been cancelled
How can I transfer money to a beneficiary?
How do I know what my PIN is?