Instruct: Classify the given online banking query into its corresponding intents.
Query: There is a strange payment on my card.
I do not recognise this card payment.
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
Why hasn't the transfer shown up in my account yet?
i haven't received my order and want a refund
I punched in the wrong pin too many times and I'm locked out.
Can I verify my top-up card?
how many days processing new card?
My purchases from this morning still have pending payments.
How long until the transfer is reflected on my account balance?
I'm dissatisfied with the service and would like to terminate the account.
Some cash was withdrawn in the app, but I did not do it.
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
I've deposited a check in my account but the cash isn't showing as available.
Where do my funds originate from?
Why is the app showing a still pending message on a withdraw that has already been done?
I need to renew a card that's about to expire
What do I do now my credit card has been swallowed by the ATM?
when will my transfer clear
Can you please assist on my item that needs to be refunded?
I urgently need to transfer something from China. How long can I expect it to take?
Can cash be used in physical locations to top up?
Can someone help me unblock my pin?
Will this app allow me to exchange currencies?
I have a new card. How do i top it up?
How long will a transfer from the US take?