Instruct: Classify the given online banking query into its corresponding intents.
Query: I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
Why are you keeping my money from me by declining my card? What is going on?
I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?
My card is not able to be activated how do I get it to work?
The transfer I tried to make failed.
how much does it cost to add money to my card
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
I have been charged an extra fee when buying from your store. Why is this?
The ATM cancelled a transaction on me when I was trying to get some cash out.
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
I purchased something and already received it, why hasn't the money taken out?
I forgot my PIN number.
I ordered a virtual card but it hasn't come through yet
How do I activate my card so I can start using it?
I cannot seem to use my card.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
What do I do if I lost my phone?
I've completely forgot the code to get into the app.
I did a transfer but its still pending
Can you please assist me in Apple Pay, in getting Top Up to work?
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.
The app is having trouble verifying my identity.
Where can I get money from my card?
I was charged a fee when I transferred my funds, why?
How come I got blocked for entering wrong pins?