Instruct: Classify the online banking query into its corresponding intent.
Query: I think something went wrong, I didn't get the right amount.
I tried pulling out money at the ATM and it gave me an incorrect amount back.
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
I need to know what your exchange rates are.
Any extra charges for exchanging currencies?
Is there a way to tell where the money came from?
Are there restrictions on disposable virtual cards?
How do i activate my card
I tried to make a transfer and it failed.
I tried to withdraw some funds from my card, but was declined. How can I get my money?
Why do we need to verify top-up?
I need more physical cards.
How can I update my details since I moved?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
I made a deposit and the balance hasn't been updated.
Need a new card, mine is expiring.
What is the maximum top up?
I got my American Express in Apple Pay, why is top up not working in my country?
lost my card in atm
Someone used my card without my permission.
What should I do if I lost my phone?
My PIN has been blocked, what should I do?
Is there a limit to auto top?
What is the reason why the transfer shows as pending?
I've made a bank transfer but the money doesn't seem to be in my account.
My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.