Instruct: Classify the online banking query into its corresponding intent.
Query: I sent money about 5 days ago and the recipient has not received the money yet.
My transfer didn't arrive to the recipient
What should I do if my passcode won't work?
How long does it take for a bank transfer to show on my balance?
Do you ship your cards anywhere?
What happens with the duplicate charge in my account?
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
What is the reason for my beneficiary to be disallowed?
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
Can I have multiple currencies in my account?
Why was a fee charged to me for transferring money?
Can I withdraw money from another bank and transfer it into my empty account?
The ATM kept my card?
Why is there a direct debit payment on my statement that I didn't do?
How do I order a disposable virtual card?
I have a second credit card from the US. Will you take it?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
Please tell me how to edit my personal details.
What currency is acceptable for a top up?
Can the card was sen to me be tracked?
An ATM machine didn't give me back my card.
What is an exchange rate?
Account topping up bank transfers to my account assistance please?
I made a card payment but it didn't work. Why not?
Why was my virtual card rejected?
How would I use a bank transfer for topping my account?