Instruct: Classify the online banking query into its corresponding intents.
Query: I have been charged a fee for getting cash
Why did withdrawing money cost me extra?
There is a strange payment on my card and I don't know what to do.
Is my card valid everywhere?
Help my activate my card.
I topped up but it isn't in my account
How do I edit the personal details on my account?
A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going  on here?
I withdrew some cash and the exchange rate seems to be wrong.
Why does it say my transfer failed?
I did not charge my account for that transaction.  That's an error.
my virtual card has not came yet!
Why won't my top up work
On my last trip, I received the incorrect exchange rate.
What do I do to verify a top-up?
I got declined when attempting a transfer
Transaction showing up many times.
I want a new card
Please help me with the activation of the new card.
Is there a way to get a virtual card?
I have a payment that is still pending
I wasn't able to do a transfer to an account
My card has not been delivered yet and its been a week since I ordered it, please help
is there a frequent currency discount?
What are the steps I need to take to cancel a transaction?
How come when I tried to pay contactless at the bus it didnt work?