Instruct: Classify the online banking query into its corresponding intent.
Query: I need to delete my account.
What steps do I need to do to delete my account?
Tell me if there is a limit to top-up.
What amount can I top-up?
Can I get the Mastercard?
Why is there an identify check?
I think I was charged by mistake on my debit statement.
I have a fee for cash withdrawal
My accounts been charged a payment for something I didn't make.
What is the procedure for an expired card?
I suspect someone used my card.
Is there a way to tell where the money came from?
I withdrew cash and I think the exchange rate is wrong.
If my card was lost or stolen can I re-link it?
Can you tell me the ATMs I can use with my card?
Although I am not located in the UK area, may i still receive a card?
I am having a problem with verifying my identity.
Who do I call to activate my new card?
Is it possible for me to top up with a cheque?
Am I able to top up with Apple Pay?
I had an unexpected fee
I have lost my card! What is my next step?
I found my card that I thought I had lost, I need to reactive it, please help.
I think my card payment was reverted
I took out some cash from the ATM but it is still showing the transaction is pending.
I got charged twice for the same payment. Please removed the pending payment. Thank you.