Instruct: Classify the given online banking query into its corresponding intent.
Query: I am not seeing recent cash withdrawal on my account.
Why hasn't my withdrawal shown on my statement?
Can you unblock my pin because I put the wrong one too many times.
My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?
is there something blocking me from making transfers
There's a cash withdrawal that  didn't make that is showing up.
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
Is it possible to hold money in different currencies?
Why was I charged extra using my card?
My card payment failed.
I'm not sure where my phone is.  Can someone else use the app?
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
An ATM machine didn't return my card.
Can I use top-up with Apple pay?
What are the steps for getting money from a friend?
how do i get a new card
I am not able to verify my id. Why?
I am having trouble with the app recognizing me.
Which currencies are allowed?
How can I top up my card with another card?
Seems like my top-up has been cancelled
Is there a specific date i can have it delivered?
I need more than one disposable card
There is not a refund in my statement.
what happened to the money after i put in the wrong info and it got declined
Hi, I have done a topup, but my money was reverted. Please look into this issue.