Instruct: Classify the given online banking query into its corresponding intents.
Query: The exchange rate was incorrect for this item I bought.
I feel as though I have been over charged for the exchange rate on my payment on last Saturday.
What's the foreign exchange rate I will receive?
I found the exchange rate for my cash withdrawal is wrong
Shouldn't my new card be here by now?
My PIN is locked, how do I unlock it?
I have no idea why there is a dollar that has been charged to my account.
Can I add funds directly from my Apple Watch?
Can I top-up any amount?
Can I have multiple currencies in my account?
Why was I charged twice?
Can turn my money into another currency?
I'd rather not use my physical card, how can I get a virtual card?
I put cash in my account, but I don't see it.
How do I get a refund for something I bought?
What's the limit for auto top-up?
I took out money and there is a fee.  Why?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
What is the limit on Auto top?
Is there a way for me to check my balance?
I'm unable to verify my identity
My card was used without my permission, what do I do?
What can I do if I lost my card?
Why did using an ATM cause me to have an extra fee charged?
What is the max top-up?
If I need to top up with cash where should I look?