Instruct: Given an online banking query, find the corresponding intent.
Query: I had to pay a fee when buying items with my card.
I received a fee I should not have.
Am I limited on the amount of disposable cards I can possess?
How long will it take for my money to be deposited?
What is your refund policy for products I have purchased?
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?
My plans may change so I may need to change from GBP to AUD.
What is your exchange rate between UK pounds and Russian rubles for my last transaction
How can I add a new card?
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
I won't be pleased unless I get a Mastercard.
How high is the exchange fee?
I got a cheque that I want to top up with?
I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?
How can I close my account, I don't want it.
I am still awaiting the money I put into my account this morning.
Is it possible to top up by card?
Is there a possibility to open an account for my sons and daughters?
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?
How can I change my name because I just got married?
How do I top up my account using transfer?
Why is my transfer pending?
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
How long does it take to verify a cash withdraw?