Instruct: Classify the online banking query into its corresponding intent.
Query: What is the extra fee I was charged when using an ATM?
While getting cash, I was charged a fee.
Is it possible to get another card?
In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?
Where do I go to add a new card?
Why can't I complete the transfer?
I moved to a new city and need to change my address
€1 was in my statement as an extra fee.
What do I do to verify my source of funds?
Hi something is going on with the app.  I see some payments I didn't make?
Will there be a cost if I exchange currency?
I would like to get a Visa card
I use GBP for my salary deposits. Must I set this up somewhere?
I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?
Was my card payment reverted?
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
The top-up is broken.
I got an unexpected charge on my transfers. How can I correct this?
am afraid someone may have gained access to the info on my card.
My cash transaction isn't showing on my receipt
I need to know where my funds come from.