Instruct: Given an online banking query, find the corresponding intent.
Query: Tell me why my transfer is declined.
Why did you decline my transfer?
What kind of security protects my money?
If I were to use a European bank card for a top up, will I incur a charge?
Is there a charge for exchanging foreign currency?
What currencies do you accept for adding money?
What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.
How do I find the top-up verification code?
Will I get a Visa card or Mastercard?
I purchased something abroad, and the exchange rate that was applied was wrong.
How much is ok for me to top up with?
My card is needed soon
When will the money reach my  account?
My contactless is non-functional.
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
can I choose delivery times to suite me?
I keep trying to make a payment, but it doesn't work.
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.
I was charged more than once in a single transaction
Why is the identity check involved?
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
How old do you need to be to use the banks services?
Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.
The app rejected my top up
Do you accept credit cards from the US
I found my card that I thought I had lost, I need to reactive it, please help.