Instruct: Classify the online banking query into its corresponding intents.
Query: The cash abroad exchange rate is applied wrong.
Can the exchange rate change while I am in the process of making a withdrawal?
my money, where is it coming from?
Help me activate my card.
how do I get my card to show in the app?
I need to terminate my account.
Why is my payment declined? It looked like everything worked ok and my account was fine.
How do I change my details?
How do I transfer cash my into my account?
Can I have money in more than one currency in my account?
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
Do exchanges cost more?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
I might have been charged on my debit statement by fraud.
How can I prove who I am?
I want a disposable virtual card, how do I do that?
What happened to the transfer I did?
Even though I added money ey to the card, I couldn't use it
I swear that there are 2 payments on the app that I didn't make.  Could my card me stolen?  Please advise what I should do.
I need to change my last name on my account because I just got married.
What is the reason a transfer shows as pending?
Do I get Visa or Mastercard?
Why would you cancel my transfer?
I didn't get the correct amount of money from the ATM machine
Where do I go to cancel a transaction?
What is the process for unlocking the pin?