Instruct: Classify the given online banking query into its corresponding intent.
Query: After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
I put money in my account a week ago but its still not there, what is happening?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
Please tell me about disposable cards.
Do I have to use a bank approved ATM to withdraw money?
If I need to make an exchange from USD to GBP, how can I do so in the app?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
I logged in wrong and am blocked, how do I log in?
How can I reset my darned PIN number?
I want to know which currencies and cards are supported, can you provide a list?
I added money to the card but the transaction didn't go through
My card payment did not go through.
how to get new card after atm eats it
I've tried many times to make a payment, but it's not going through.  What's wrong?
where is my unknown payment from?
What payment methods are used to top up?
Why would I need a disposable card?
Can I use a transfer to receive my transfer?
How do I request the PIN?
Are there any discounts for frequent currency exchanges?
My identity can't be verified for some reason
Where to check top ups pending?
What is the wait time for delivery to the US?
my card details could be stolen, as i didnt make these transactions
What is this strange payment in my account?
I need to make a transfer from Europe, how many days does this take?