Instruct: Classify the online banking query into its corresponding intent.
Query: This is terrible, i want to delete my account
How can I close my account?
Where do I find my PIN for my new card?
What kind of fees will I pay when I transfer?
Why did my top-up not work?
Can you change the rate for the item I bought in a different currency as it is wrong?
I am not able to verify my id. Why?
where can I find the auto-top up option?
Why was the wrong rate applied when I bought something in a different currency?
I will not be able to verify my identity.
How can I find an ATM that accepts this card?
How long is the wait for a money transfer to post?
where is this money from
Should I complete my security verification before I can use my account?
the exchange rate at which my card payment is at is wrong
Can you elaborate on why I have an extra charge just for transferring?
There is an odd payment in my statement
Help my prove my identity.
What happens after my card expires?
Do I have to go to an actual bank to change my PIN?
I would like to get a few more physical cards.
What do I do if my phone is stolen?
What do I do to Top up my card?
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
What do I need for the verification check?
What reasons would cause my card payment to be cancelled?