Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
My account shows a direct debit charge that I have never seen before
Card refund is not showing up in my statement.
Why is my friend not getting a transaction arrival yet?
There's a payment in the app I don't recognize.
I transferred money to my account but it is not showing.
I bought something this morning and the payment is still pending
I believe my exchange rate is incorrect
How long does it take for my payment to process?
I attempted to top up using my card, but now the money just disappeared?
What is the appropriate age for my child to be able to open an account?
My top up hasn't gone through
How much do I have to pay if I want to transfer money?
How much do I need to pay for a transfer?
when will my transfer clear
Why are you charging me for ATM withdrawal? It has always been free before.
Help! I lost my card!
Tell me how to delete my account.
What are the reasons a beneficiary would be denied?
Where do I access the auto top-up function?
An ATM machine didn't return my card.
I am travelling and I was wondering what your exchange rates are
Are you only able to get a card if you're in the UK?
In a month, my card will reach its expiration date, am I required to request the next card?
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
Why is my app showing me taking money that I did not take out?