Instruct: Classify the given online banking query into its corresponding intent.
Query: I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
There are automatic debits on my account that I did not make.
Why is there a fee for cash withdrawal?
Why can't I get cash out?
Can you please tell me why I cant get money from the ATM?
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
What do I need to do to correct this failed transfer?
can I link a card of yours I already have?
I have not received a refund.
Can I transfer my salary onto here?
I was charged twice.
Can I order a new card to China?
Why was I charged a fee when making this transfer when I shouldn't have been?
The activation process did not work, please help?
There is a cash withdrawal in my account that isn't mine.
The ATM did not give me my card back?
why do I have to show my ID
i need to trace a deposit
How do I modify my details?
What's the process for exchanges?
I had to pay a fee when buying items with my card.
I was supposed to receive my new card by now, but it hasn't came in.
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?
What is this fee for card payment?