Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there a fee for exchanging currency?
Currency exchanges have any extra fees?
How can I obtain a disposable virtual card?
My card payment has been declined
I'm expecting to see a cash withdrawal but I'm still waiting.
Why is a transfer I have still pending?
My money disappeared! Please help??
Where did the  €1 fee in my statement come from
What does it mean when it says I have a payment pending?
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?
I think my account has been hacked there are charges on there I don't recognize.
can i see money source?
I would like to know where my source of funds came from.
What reasons could cause my top up to be reverted
Do you have a return policy?
The transfer finally worked, but how long does it stay pending?
Can you provide me a disposable virtual card?
I was mistakenly charged a fee for using my card.
Why have I been charged more than once for the same transaction?
I want to replace my current PIN.
I do not have the information to verify my identify.
What are the fees for using a European bank card?
A Bank ATM did not give my card back. What do I do now?
What do I use to verify my identity?
I am not satisfied with your company and wish to delete all accounts immediately.
No option to top up with a cheque ?