Instruct: Classify the online banking query into its corresponding intents.
Query: What is the fee charged for using my card?
Why is there a charged fee for debit or credit card payment?
I'm trying to use a cheque to top up
Is there a reason behind why my transfer did not work?
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
When I use my card, it says decline?
I think I was double charged
My card payment has failed.
My wallet isn't showing my top-up, did I do something wrong?
Tell me why my card payment would be reverted.
My transfer is still pending
Where can I find the verification code for the card top-up?
How much is the exchange fee?
Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.
Can i receive transfers from my employer to this account?
Where can I change my PIN?
Why do I need to verify a top-up?
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
Why hasn't my cheque processed?
What could the reason be that my payment card was declined?
If I have a physical card can I link it?
Can I pick between Visa and Mastercard?
Are there limits with top-up?
How long does it take for a top up to be approved?
I moved and need to change my address.
There is a withdrawal on my account that I don't remember initiating.