Instruct: Classify the online banking query into its corresponding intents.
Query: There's a payment showing in the app today even though I have not used my card at all. I want a refund.
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
Is there a way yo change my PIN?
my identity hasn't been verified and i can't edit my details, what's next
Can I withdraw from any ATM?
What countries do your services support?
How do I reset my passcode?
Can someone assist me with updating my account details with changing my last name?
Why was my card payment reversed?
With this app, will I be able to exchange currency?
What different currencies can I get?
what countries can i use my card in
I withdrew cash but it still shows as pending?
What is minimum age for an account?
Is there a charge for getting cash?
How do i set up auto top-up?
I had a payment reverted and would like to figure out why.
I paid with my card and I was charged a fee
On my disposable card, is there a transaction limit?
Why was an extra charge added when I used my card?
I was charged multiple times for one purchase
I got charged in double and want a refund
Is there a charge to use a Top up card in the US?
I refilled my account balance but got an error message.