Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I unable to withdraw money even though in the past I've done it just fine?
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
I do not recognize a direct debit payment that I see on my app
Are there fees for using an international card to top up?
Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?
Why did my payment fail?
What is the way to go about getting a virtual card?
Where do i verify a top-up card?
I don't know what a pending payment is.
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
I want to use my card, how would I activate it?
I locked myself out of my account, how do I unblock my PIN?
How much would an extra card cost?
When will my transfer come through?
Why would my payment for my card show as pending?
Can you tell me why my transfer declined?
How can I locate the virtual card?
Can you tell me where I can withdraw money?
Where do I order a card?
Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.
What is taking so long with my top up?
While getting cash, I was charged a fee.
I think I was charged double for something I bought - how long should I wait before reporting this?
Does it cost extra to exchange foreign currencies?
Is there an age limit to open an account
Is my credit card supported for top-ups?