Instruct: Classify the online banking query into its corresponding intents.
Query: It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
The app is telling me that I am not me.
Will I be charged for exchanging foreign currencies?
I don't recognize this debit transaction in my billing statement?
How old do you need to be to use the banks services?
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?
Can I cancel a transaction?
Is there any way i get a disposable virtual card as well?
My card will not work
Can I choose what card I can use
$20 came out instead of $100
What countries can I use your services?
Why does the same transaction appear multiple times?
If my card is about to expire how long would it take to receive a new one and how much would that cost me?
Why am I getting a fee on a card payment?
can i top up from a usa credit card
Will I have to pay extra to exchange money?
I didn't cancel my card payment.
I need my PIN unlocked.
I have a cash withdrawal on my statement that I am unsure of.
I could not get the ATM to work
How can I top up my account and which currency can I use?
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
is there a reason i need to verify top up
I am not happy with your service and request that my account be terminated!
I still do not see the cash deposit in my account from last week. Why?