Instruct: Given an online banking query, find the corresponding intents.
Query: How can I exchange currencies with this app?
How can I convert currencies?
Everytime I try to prove my identity it won't let me.
Can I have a new card shipped to China?
What should I do if my card payment was cancelled?
I need to find out where the card is that I ordered.
How long will it take for my money to be deposited?
Money was transferred to me and I am unable to see it
How long do bank transfers take to clear
What is the cause of the delay in applying my card payment to my account?
where do you find your exchange rates?
Can I add a card to back into the app?
How do I use a check to top up?
I'm looking to get an additional card.
Will you guys charge me for topping up by transfer?
Why is my card payment still a pending transaction?
Can I have a discount if I exchange currency often?
Can you tell me how to change my PIN?
How do I know what exchange rate I will get?
There are charges on my card that I haven't purchased.
Does it cost me anything to top up my account via bank transfer?
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.
My refund has not arrived, and I am unsure why. Who do I contact?
Do you accept Visa or Mastercard?