Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I delete my account now
cancel my account
I have a new card and need to activate it
Is it free to send out more cards?
How much is the exchange fee?
how to i go about getting my virtual card
What is the process for transferring money into my account?
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
How long will it take to receive a virtual card?
There's an error with the rate that is charged.
Where is a ATM that accepts Mastercard?
Why has my transfer not arrived yet?
There's a payment in the app I don't recognize.
Do I have to go into the bank to change my PIN?
What methods are available for my friend to send me money?
The app says that I got cash in an ATM and I didn't
I can't see my top up in my wallet!
Where is the top-up card verification code?
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
I tried to deposit a cheque into my account and it is not letting me.
explain the virtual card
why didnt my account allow a transfer
Someone else accessed my account and made a payment.
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
My transfer was declined. What might the reason be?
Why did I get charged extra?