Instruct: Classify the online banking query into its corresponding intent.
Query: There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
withdrawal pending meaning?
how long does it take to get my card i am in a rush
Duplicate transactions appear on my account
I didn't make this payment and it's on my app
Is it possible to refund an item?
The exchange rate was different when I got cash
I still do not see the cash deposit in my account from last week. Why?
How can I choose between Visa and Mastercard?
What should I do if I can't prove my identity.
There's a $200 withdrawal on my statement that seems fishy to me.
Can I choose my Visa or Mastercard?
Why have I received a rebate for my payment after a week?
The top-up verification code is not visible.
I found a transfer fee - is that correct?
Why was my payment declined? I keep trying my card but it's not working.
How come my card payment is still pending?
what are the exchange rates for foreign currency ATMs
how long does delivery take?
how long are my top ups pending
I had to pay money for paying with my card.
What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.
How can I dispute a direct debit charge on my account?
What ATM locations are near me?
How do I initiated a bank transfer to top up?
My product was faulty.