Instruct: Classify the given online banking query into its corresponding intents.
Query: There's an extra fee on my statement, why is that?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
What currencies are available for my use in holding and exchange?
I do not recognise this card payment.
How long does it take for the money to show up in my account?
As my kids get older are they able to get set up with their own accounts?
Is there a reason my payments are pending?
my cash out is still pending
Someone might be using my card that is not me.
I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.
There is no way for me to prove my identity.
I am trying to find out how to exchange currency X with currency Y.
I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
I got some items this morning but the payment says pending
My card's expiration date is close.
There's a duplicate charge on my account?
I got charged two times for a transaction
Why can't I withdraw money?
How do I activate and link my new card?
What is the wait time until money reaches my account?
I've transferred money into my account but the balance is the same
What's the process for topping up my card?
Can I use the card at any cash machine?
Would reinstalling the app solve the problem?
There is a debit transaction on my statement that I did not make
Guide me on how to unblock my PIN