Instruct: Classify the online banking query into its corresponding intents.
Query: My topping up didn't go through.
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
How long should I wait for the card to arrive?
Needed gas, been delayed for half an hour.Please fix it!
Why is there are there two of the same transaction?
Will I be charged a fee to top up using a debit or credit card?
There is no way for me to prove my identity.
How do i access the auto top-up option?
How do I contact customer support about my declined transfer?
An overseas cash transfer did not work correctly
What if my top up is reverted?
What is the process when my card is due to expire?
Why hasn't my friend received the transaction?
What do I do if I do not recognise a cash withdrawal?
When are cards shipped?
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.
why is a transfer to beneficiary not possible?
Where can I modify my information?
I need to cancel a purchase?
The wrong exchange rate was used when I purchased an item.
Top up not available in my wallet.
Are there any limit on the auto top-up?
I have a card payment I didn't make
This card is accepted by what businesses?
It looks like the exchange rates on my card payment are wrong
Can you tell me which cards and currencies are supported?