Instruct: Classify the online banking query into its corresponding intent.
Query: I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
What is my money worth in other countries?
My top up doesn't work
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
I want to add money to my card, what payments do you accept?
Why is this not letting me exchange crypto? I need help making this transaction go through.
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.
I lost my card, what do I do now?
what steps do you take to check identity
I signed up, but don't have a PIN. Where can I find it?
Where is an ATM?
Where do I go to reset the passcode?
My identity verification isn't working
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
Please provide details on how to top up my account using transfer option
I want to transfer money from another account into this one.
I have an unauthorized direct debit on my account
Why did my top up get reverted?
My cash deposit isn't in my account. What happened?
What do i do if the exchange rate was wrong for the item i bought overseas?
What do I do if I see a transaction on my card that I don't recall making?
Can I receive a refund for an item I purchased?
I think my top up has been reverted
Am I able to cancel a transfer I just made