Instruct: Classify the given online banking query into its corresponding intent.
Query: I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks
I want to activate my card, how do I do it?
I was supposed to get a refund but it is not showing up on my card
Please tell me how disposable virtual cards work?
I entered my pin wrong  too many times.
A refund for a recent return has not arrived on my card.
How do I check security settings using the app?
how do the cards work?
What fee will be charged for exchanges?
I didn't get all the cash I asked for
Verify my source of funds?
Which ATMs accept this circuit board ?
What currencies and cards do you support?
Why is my payment still pending?
I want to deposit funds, what payments are accepted?
Do I have to manually top up once I'm too low?
Apple pay is not accepting my American Express card, can you assist me with this problem?
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
My card is about to expire. What do I need to do to keep using my card?
Why am i being charged for withdrawing cash funds?
Why was my withdrawal declined
I would like to order a virtual card.
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
Why did a transaction I made charge me $1?
How do I go forth with bank transfers for top up accounts?