Instruct: Classify the given online banking query into its corresponding intent.
Query: What should I do after I've moved and need to update my personal details?
How can I change my information?
I'm trying to move money from my account to elsewhere, but it's giving me an error message.
I didn't receive the correct exchange rate for an item that I bought.
Show me how to link the new card,
I need to find out why my pending payment hasn't gone through.
How long does it take for my id to verify?
Can my password be reset if I do not have it?
It appears my top-ups have been canceled.
Problems with my top up
My cash withdrawal shows as pending still.
Why am I unable to verify my id?
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
I want a refund on this.
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.
I got this stupid fee after taking cash out, why?
Can I use this app to exchange currencies?
In my statement, there was an extra €1 fee
Am I supposed to verify my identity?
Is it possible to give a second card from my account to my daughter?
There was a problem with the exchange rate on a purchase.
How are the exchange rates determined?
I think my top up has been reverted
I need my card as quick as possible
I've made a bank transfer but the money doesn't seem to be in my account.
I did a bank transfer and my balance isn't current.