Instruct: Given an online banking query, find the corresponding intents.
Query: The ATM wouldn't allow me to withdraw money
Why is my ATM cash withdrawal not working?
How old do my kids need to be to use your service?
I tried to pay with my card and it didn't work
What is the cost for physical cards?
How do I make my PIN work again?
Is it possible to refund an item?
I exchange currencies a lot.  Can I get a discount?
Is there a charge for receiving money?
I have transactions that I don't recognize - I think someone is using my card.
I did not get the right amount of cash from the ATM.
If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
Can I be charged for exchanging foreign currency?
I'm panicking!  I lost my card!  Help!
I got declined when attempting a transfer
Show me where to order my card.
Why did my top-up get reverted?
Why is my cash withdrawal still showing as pending?
Why is there an extra €1 fee in my statement?
Can you show me where to link the new card?
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
Can I top up my balance with a cheque?
I need to know the process to transfer money into my account.
How do I get my card back quickly from a bank machine that it?
Where do i go to receive a virtual card