Instruct: Classify the online banking query into its corresponding intent.
Query: I requested a refund but am unable to see it in my account. Why is that?
My statement does not reflect that a refund has been issued
Why is there a payment I didn't do?
I need assistance with understanding which fiat currencies that you support.
I think I was charged double for something I bought - how long should I wait before reporting this?
Is it possible to track the card you sent me?
What is the minimum age limit?
How long do I wait for a transfer from the United States?
I just got a new card, and I want to know how to activate.
I transfered my balance a while back.  Why doesn't my account reflect this?
how do i get a refund for a direct debit payment i didn't make
Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.
My disposable virtual card wouldn't process my payment?
Can you assist on apple watch top ups?
I checked the app and there is a payment that I don't recognize.
The transfer to my beneficiary has not gone through
What do I do to exchange currency?
I don't want this account anymore, how do I delete it?
where is my unknown payment from?
The money disappeared when I tried to use my card to top up.
Apple pay is not accepting my American Express card, can you assist me with this problem?
I am just waiting on the completion of the transaction.
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
Can I use my card anywhere?
How long will the transfer take?
I want to top up my account by a bank transfer, but will I be charged?