Instruct: Given an online banking query, find the corresponding intents.
Query: There is not a refund in my statement.
When will a refund post to my account?
Why won't you let me name X as a beneficiary?
I tried to top-up, why didn't it work?
What do you do to transfer money to my account?
Why would the app show a withdrawal that I did not make?
How many times can I make a top-up?
Why did my transfer to a beneficiary fail?
Why would I get a decline message in a transfer?
I am trying to revert a transcation I did this morning
I am not supposed to be charged a cash withdrawal fee, but I was.
My transfer hasn't appeared yet
Tell me what the steps for the identity checks are
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
How can it be that my Card is not functioning anymore?
oh my god I lost my card! what should I do?
I am having trouble verifying my id.
Will I be charged for receiving money?
I'm not seeing my cash deposit showing up in my account.
If I need to top up with cash where should I look?
At what places accept my card?
I bough an item and the exchange rate was incorrect.
I got charged two times for a transaction
My order hasn't shown up yet, what can I do?
How can I use my credit card to transfer money?
My card payment was not successful.