Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I close my account?
The service here is horrible, I want to delete my account.
Please help revert my transaction from this morning.
Is there a longer processing time for international bank transfers?
What caused my transfer to fail?
My currency rate is inaccurate.
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
How do I dispute a debit that I didn't make?
Why is my identity verification process not working?
I could not use my card in a store.
I do not need GBP, I need AUD, how do I convert it?
The ATM won't give me my card back. I need it back now!
Something is wrong, my top-up is gone and I don't know what happened to my money.
Why has my card payment not yet been applied to my account?
It shows that the transfer on my account wasn't allowed.
Did you deactivate my card it's not working anymore
Is there a reason my payments are pending?
I want to cancel the transaction I made earlier
What are the steps I should take to recover my swallowed card?
The app declined my top up. What did I do wrong?
Why hasn't the transaction I did to my friend arrived yet?
Can I change my PIN at any cash machines?
How do I top up by card?
what is the matter?
I am still waiting for a money transfer to process.
Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?