Instruct: Classify the online banking query into its corresponding intent.
Query: Why isn't the recipient seeing the transaction? I just sent the money.
The day before yesterday I transferred funds to another account within the country.  The funds have not yet arrived.  I double and triple checked the account number and it was correct.  Why hasn't the transfer been completed yet?
Can I get a second card for free?
I'd like to make some changes to my personal information.
How can people transfer money to me?
i tried to withdraw money but was told i didn't have funds
Why did you charge me extra for withdrawing money?
What should I do if I exceed my PIN tries?
What will I need to verify my identity
I would like to know what exchange rates you use?
How do i secure a top-up card?
How many purchases can I make with one disposable card?
How long does it take for a cheque to post to your account?
How can I lookup the source for my available money?
I can not find my refund.
Can I use my card anywhere?
How long does it take to show a deposit I made to my balance?
Why was I charged for payments? You didn't warn me about additional fees.
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
What US credit cards do you accept?
are you sending me my card?
If I want to can I set up a new PIN?
I have not received my card and it's been a week, what do I do?
I want to know which currencies and cards are supported, can you provide a list?
I'm waiting for a money transfer to show, still.
Is there an auto top up option?