Instruct: Given an online banking query, find the corresponding intents.
Query: I can't make purchases with my virtual card.
Can I use my virtual card for recurring monthly payments?
What is preventing me from adding a specific beneficiary?
I don't know what this Direct Debit payment on my account is for.
I did not receive the right amount of cash I requested
Why is the payment showing as pending from things I bought this morning?
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
Why is the refund not on my statement?
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
When do I get my PIN?
Is there a reason that my top-up is still pending?
my card was frozen due to putting in the wrong pin too much.  how many tries do i have
I need to activate my card, how is that done?
I'm in the EU. Can I get one of your cards?
How do I check security settings on my card?
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
I was so embarrassed. Why didn't my payment clear?
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
I would like a second card.
It looks like someone besides me ordered something with my card, what should I do?
Can I cancel a transaction?
I can't remember my app code, can you reset it?
What happens when I money transaction doesn't show up on the receiving side?
My PIN can't access my card, can you help?.
How do I go about verifying the top-up card?
I want to activate my new card.