Instruct: Classify the online banking query into its corresponding intent.
Query: Am I allowed to hold money in multiple currencies?
What currencies can I exchange?
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
Can I get a refund?
I need to know why a money transfer is available.
The store card reader would not accept my card.
I wish to use my American Express to put funds into my account.
I have been charged twice for the same thing!
I made a transaction this morning but I need to revert it now.
Why did using an ATM cause me to be charged an additional fee?
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
When I tried to transfer funds to my friend today I was unable to do so, why?
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
I made a cash deposit and the balance wasn't updated.
Where do I order a virtual card?
WHAT IS THE MAIN REASON OF THIS PROBLEM
How do I change my PIN abroad?
I see I was charged $1 for a transaction.
Can it automatically top up my account?
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
Please explain why my payment was declined? I thought everything was good.
Are there restrictions on new cards in China?
Why has my card been declined?  whats the deal?
Can you give me info about what to do when my card expires?
Can my salary be received here?
Why do I see extra charges for withdrawing my money?