Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a limit to the top-ups someone can do?
Is there a limit to how much I can top-up?
Why isn't my id verified?
I moved and need to change my address.
Where can I check out the source of available funds in my account?
Give me a refund now!! I am still waiting.
I need to change details about my personal account.
Can my children get an account?
Do you have the option for a disposable virtual card?
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
Where is the transfer to my account that I made?
Will my other US credit card be accepted?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
explain the virtual card
Can I track the card that was just sent to me?
There's a payment in the app that I didn't authorize.
What are these fees i am paying?
Will my pin number be sent with my card?
Please provide details on how to top up my account using transfer option
Can I pick between Visa and Mastercard?
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?
My card payment doesn't work.
I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?
Why is my withdrawal wrong? I took out $100 but only received $20.
If my identy verifacation hasn't gone through can I use my account?
What is the timeframe for a transfer in Europe?