Instruct: Classify the online banking query into its corresponding intent.
Query: How long will it take to receive my money from my transfer transaction?
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
Where do I go to activate my card?
When exchanging, how much are the rates?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
My passcode is not being accepted
Will you accept my salary if it's in another currency?
My card failed to work when I was shopping in a store
How do I find the code needed in order to verify my top-up card?
Why do my transfers keep failing?
The app doesn't believe that I am myself
Why is my beneficiary not allowed?
I do not recognise this card payment.
Help me activate my new card.
I got double charged!
I shouldn't be charged any fee for transferring .
Where do i find my PIN?
I deposited a cheque and its been days and I still haven't received the cash!!
can i get a virtual card
What should I do if I think someone is using my card without my permission?
My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?
I don't recognize a purchase that was made with my card.
Is it on purpose that my payment has been returned to my account?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
Can someone please explain to me where my source of funds came from?
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?