Instruct: Given an online banking query, find the corresponding intents.
Query: I was unable to transfer money from my account.
I tried to do a transfer and it hasn't worked!
I would like to activate my card.
I would like to receive my salary in a different currency. How does that work?
Where is my missing cheque I deposited?
When will my transfer finish pending?
What is the charge for receiving a SEPA transfer?
Could you tell me what your exchange rates are?
I just replaced my phone but how do I use my card information?
Is there a fee for transferring money
I think my card payment was reverted
How do you determine the exchange rate?
I need my card activated.
This is not right, I was told I could take out cash at the ATM for free?
What are the benefits of a disposable card?
i do not know what this charge is for
What documents are required for proof of identity?
Why was my payment declined? I keep trying my card but it's not working.
How many times can I use my disposable card?
A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
The transfer to my beneficiary has not gone through
Why hasn't my transaction arrived to my friend yet?
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
I see a direct debit that isn't mine? How can I get my money back?
I topped off my card is that something you will charge me for?