Instruct: Given an online banking query, find the corresponding intent.
Query: Is there a fee for topping off by transfer?
If someone sends me money, will I be charged?
What is the reason for my beneficiary to be disallowed?
Needed gas, been delayed for half an hour.Please fix it!
The exchange rate was wrong?
How can I pay for top-ups?
Will my friends be able to top up my account?
What are the guidelines for the disposable cards?
How long does the "pending" period of a transfer take?
My refund is still pending
My top-up was rejected
when will I get my refund?
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
I'm not sure where my phone is.  Can someone else use the app?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
How do I order a replacement for stolen card?
I have a new card and I need to activate it.
Why can't I withdraw cash from this ATM?
what currencies do you accept?
My rate is not right when I used my card in a different country's money.
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
Is there a charge for using an European bank card for top up?
I would like to track the card you sent to me.
What can I do to verify my card?
what cards can i use to add money to my account