Instruct: Given an online banking query, find the corresponding intents.
Query: My top up was rejected. Why?
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?
Is my account accessible even though my verification of my identity has not passed yet?
I think someone stole my card because I can't find it.
I could not get my card to work at a shop.
Can I use top-up with Apple pay?
What businesses accept my card?
Do you accept cheques for top ups?
Why did you decline my transfer?
I did a money transfer to my account and it is not showing there.
My card needs to be activated.
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
how to change name on account
Tell me what the steps for the identity checks are
How old do kids have to be to open an account?
My card is about to expire.  How do I order another?
Why is the check I deposited this morning not showing up?
why is my top up failing
Give me a refund now!! I am still waiting.
I don't see me 'top up' in my wallet
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
Top up my card please, which y'all support?
My disposable virtual card was rejected.
What is the highest amount I can top-up?
I don't see my top up in my wallet.