Instruct: Given an online banking query, find the corresponding intents.
Query: I topped-up my account, but I don't think it went through.
how long are my top ups pending
Can I cash deposit to top up my account
I was charged for a cash withdrawal, why?
What documents do I need for the identity check?
There's a cash withdrawal I didn't make
can i get a physical card online
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
How do I make my transfer go through
Will I be charged for a top off transfer?
Why aren't my payment funds available to me?
When will my money be in my account?
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
Why would a card payment be declined?
I had a cheque deposited, but I don't see my money yet?
would a visa or mastercard be more suited to me?
Why did you give me so little currency?
The refund I asked for isn't showing up
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
Why do I have two charges It should only be one charge?
Is it possible to dispute a debit payment from a couple of months ago.
How do I know where I can use my card?
Are you Visa or Mastercard?
How much could I top up?
I just realized I made the wrong transaction yesterday. Would  you please make it correct?I need it by tomorrow Please.
Why can't I take cash out of the ATM?