Instruct: Given an online banking query, find the corresponding intent.
Query: I was doing a transfer and received a "decline" message.
Why has my transfer been declined?
Reasons for top up cancellation.
Where are you cards supported?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
Why is  my  top  up for  my  new account  not  instant
How do i access the auto top-up option?
Can you tell me the status of my new card?
Why is the exchange rate different from what I expected?
What do I do if I believe to be a victim of credit card fraud?
I want a refund
Transaction refund missing from my statement.
In what way can I change my PIN and where do I need to be?
I hate this ATM, it charged me an extra fee, Why did it charge?
How do I replace a stolen card?
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
How many days to deliver to a US customer?
Why is my top-up showing as cancelled?
If I top-up by using a trasfer are there charges that applied?
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
There must have been a mistake, why was I charged an extra pound?
I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!