Instruct: Classify the given online banking query into its corresponding intents.
Query: I didn't get my card back from the ATM.
The ATM didnt return my card!
When will my top up be applied?
I transferred money but the balance did not update.
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
Which merchants accept this card?
There is a withdrawal waiting.
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
I didn't know there was a charge for tranferring. What is the charge?
When will I recieve my new card?
is it possible to top-up with google pay.
I would like to terminate my account.
What can I do about a direct debit transaction on my card that I didn't make?
Trouble with my top up
The top-up I ordered didn't process.
Where do I find my PIN for my new card?
I need to transfer some money, can I use my credit card?
atm refused to give me money
What kind of fiat currencies are supported for holding and exchange?
The refund doesn't show in my account
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
Why is the payment from my card still pending?
Why did my card payment not work?
I did not make a cash withdrawal that is on my statement
I am looking to change my adress.