Instruct: Given an online banking query, find the corresponding intent.
Query: I need to reset my passcode. Where do I go to do that?
How can I reset the passcode if I need to do that?
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
I bought something and already paid for it but now I don't see it.
Why is there a random payment in my statement?
What is needed for identity verification?
Can you tell me when my card will arrive?
How can I choose between Visa and Mastercard?
I noticed that there is a withdrawal in the app that is not mine.
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
Are all European currencies available for holding and exchange?
I am interested in changing my personal details.
When will the transaction go through?
I was told I would be getting a refund but I have yet to see it
I just got my card.  It's not linked yet--how do I do that?
Do you process SWIFT transfers?
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
When I received my cash; they had my exchange rate incorrect.
I signed up, but don't have a PIN. Where can I find it?
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
How do you determine exchange rates?
What should I do if I exceed my PIN tries?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
I made a transfer and was charged an extra fee!
If I were to use a European bank card for a top up, will I incur a charge?