Instruct: Given an online banking query, find the corresponding intent.
Query: MY transfer has still not appeared.
I transferred money but the balance hasn't changed.
I noticed that there was an extra charge fee on my account. Could You explain to me why?
What information am I going to have to have in order to do a transfer with my card?
What is the process to link the new card?
I need a refund. This is not what i wanted.
I don't recognize a purchase that was made with my card.
Why do you need all these details about my identity?
Do you take checks?
What is the reason my payment was not accepted?
I would like to dispute a payment I didnt make
What is the current exchange rate?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
I need a new login code
I want to transfer money from another account into this one.
Is there a topping up limit?
The terminal I paid at wouldn't take my card. Is something wrong?
There is a  €1 fee on my account I didn't authorize
I can't find my card! Can you help?
My friend deposited $100 into my account, but it is not showing up!
Do I get a card to keep in my wallet?
Am I able to add money into my account using my American Express?
How can I tell what foreign exchange rate I will get?
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
My card is almost expired.  How fast will I get a new one and what is the cost?
Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?