Instruct: Classify the given online banking query into its corresponding intent.
Query: I got charged a service fee on my account. Can it be waived since I didn't know about it before?
I paid with my card and ended up being charged a fee.
Why hasn't my transaction completed?
What do I do if my PIN was blocked?
What is the length of time for money to reach the account?
Why can't I use this beneficiary?
Is there a charge for topping up by card?
You did not give me the correct exchange rate for an item that I bought.
No option to top up with a cheque ?
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
Why is the payment I made still pending?
There is a payment in the app that I did not approve
How can I solve my issue with holding multiple currencies?
The card has suffered a security breach.
I would like to get a physical card, but I don't know how. Can you help me?
How do I go about verifying my identity?
What is the closest ATM?
What do I do if my Google pay top up isn't working?
How's the exchange rate looking right now?
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
Where can I use my Mastercard?
Can I have more disposable cards?
Can my friends top up my account?
How do I top up my account using transfer?
How do I unblock my card?
Why do transfers get declined?