Instruct: Classify the given online banking query into its corresponding intents.
Query: Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before
Why did I get a fee for getting cash?
I didn't make the direct debit payment on my account.
I could not use my card in a store.
Where are the Mastercard ATMs?
How to receive the actual card
My card payment didn't work
There is unusual activity on my account and I believe someone took my card.
What should I do if my smart phone is lost or stolen?
How can I prove I am me?
I have a duplicate charge
Can I get some help activating my new card?
How can you assist on verifying my identity?
Could you tell me why my top up isn't showing in my wallet?
On the card that is coming, what's the tracking info?
Where can I find the auto-top up feature?
What to do if my card has been used without my permission?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
My card payment has been declined
atm ate my card
Am I allowed to hold money in multiple currencies?
i tried to transfer cryptocurrency into my account but was denied
Why am I charged a fee when using my debit or credit card?
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
How do I access the option to top up?
Do you charge a fee on currency exchange?