Instruct: Classify the given online banking query into its corresponding intent.
Query: When will my cash withdrawal show/
My account says a withdrawal is pending - why can't I take cash out of the ATM?
I am sure I have plenty of money to transfer but my transfer is being declined.
What is the purpose for verifying my identity?
I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.
Someone must have found my card details as I don't recognize these transactions.
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
My transfer didn't work how come?
I've forgotten my app passcode completely.
I found a charge on my debit that I did not make.
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
My card payment wasn't accepted.
What will my exchange rate be?
Are there any fiat currencies that you will not work with?
I think I was charged twice, please help!
My transfer is still pending
Why would my payment for my card show as pending?
When I went to get cash, it was declined!
What locations can I get money from?
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
Who do I talk to about the ATM swallowing my card?
Why was the wrong rate applied when I bought something in a different currency?
What is the wait time until money reaches my account?
How to receive the actual card
My top up keeps showing pending?  How long will things be like this?  Days, weeks, months?  I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?
Why is the exchange rate on my card wrong?