Instruct: Classify the given online banking query into its corresponding intent.
Query: Why did I only receive this much currency?
Using international ATMs messes up the exchange rate.
Can both Visa and Mastercard be chosen?
I think I was double charged
How do I request the PIN?
What is with the need to have all my ID information?
Can you please tell me why my cash withdrawal is still pending?
Do I need to use a limit on top-ups?
Will I be able to top up by cheque?
What is the longest that a payment will show pending?  There is one showing that has been sitting there a few days.
How can you assist on verifying my identity?
I'd like to order another card
How do I get my card active?
How old can one use your service?
Why did using an ATM cause me to have an extra fee charged?
How do I know where the funds come from?
What is the reason when I tried to pay contactless at the bus, it didnt work?
Why is a transaction still pending?
My cards were stolen
I need to transfer money into my account, and I don't know how to do that.
How long does it take for a money transfer to show up?
Why isn't my google top-up pay working?
I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!
Am I allowed to hold money in multiple currencies?
Do you have the option for a disposable virtual card?
What are the top up charges for all US cards?