Instruct: Classify the online banking query into its corresponding intents.
Query: How do I cancel a transaction?
What do I have to do to cancel a transfer?
I asked for more cash than what was received
why am I being charged a fee for transferring money ?
I want to create a new pin.
I did a transfer to my account, but it hasn't shown up
I live in the EU, can I get one of your cards?
I got less than what i asked for in the ATM, why?
Do all businesses take this card?
Are purchases returnable for full refund?
Why has my card declined
What do I need to do to exchange my money?
What are the rules for a top-up?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
I tried to make a transfer and it failed.
I think the top up failed
How many times can I use a virtual card?
There are funds in my app that I did not receive.
How do I change the PIN?
Which countries do you support?
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
My account transfer was blocked.
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I got a message saying I made a withdrawal from the bank machine, but I did not.
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
How long does it take for a top up to go through