Instruct: Given an online banking query, find the corresponding intents.
Query: Why does my transfer say it is pending?
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
My card is missing.
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
Do I need to do anything special for my friend to send money to my account?
The exchange rate is incorrect for my cash withdrawal transaction.
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
Why is the exchange rate on my card wrong?
It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.
Why is verification for my identity needed?
I believe that a card payment I made was cancelled.
I am having trouble finding the top-up card verification code.
I would like to better understand why my pass-code is not working.
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Are there ATM fees?
I want a reason as to why my beneficiary is not allowed?
unsupported transfer declined
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
How do I know if my top-up went through?
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
I see my transfer was declined.
I don't know my password anymore.
Are refunds allowed for certain items.
how do I get a disposable virtual card?
Rates were applied wrong while using foreign currency at an ATM.