Instruct: Classify the online banking query into its corresponding intents.
Query: I'd like more info on getting a virtual card.
I need to order a new virtual card, how do I do that?
Am I able to get this shipped to China?
Please verify my source of funds.
I bought an item then noticed the exchange rate was wrong.
Can I do more than 10 transactions with a disposable card?
My credit card for was not approved for a top-up transaction.  What happened?
Why was the payment on my card declined?
Why is my cash withdrawal pending?
I transfered my balance a while back.  Why doesn't my account reflect this?
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear?
I moved so I need to change my address. How do I do that?
I would like to track a card sent to me, how do I do that?
Why does it still charge me even though I was unable to withdraw money from the ATM?
I bought something this morning and the payment is still pending
I just got married and I need to change my name
Can I get information on the identity checks?
Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?
What is the process for activating my new card?
I cannot find my phone, what should I do?
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
What's the procedure for canceling a purchase?
What's the maximum amount I can top up my card with please?
How can I see the progress of delivery of the card that was sent?
You operate in which countries?
What's the limit to how much I can top up?