Instruct: Classify the online banking query into its corresponding intents.
Query: My app shows a money withdrawal that I did not do.
The app says I got cash from an ATM but I didn't
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
Why is the refund not on my statement?
Can I order a new card with the app?
I sent money and the recipient has not received their money after two weeks.
For my account, how do I transfer money in?
I put cash in my account, but I don't see it.
The amount of exchange was not correct for the item i bought.
How do I get money from friends?
How do I link an existing card?
Why didn't my transfer complete?
I made a transfer from my UK account a couple of hours ago.  Could you please make sure everything went alright.
I don't have a password.
I made a cash withdraw and it shows up as pending why is that?
Will this app allow me to exchange currencies?
Will I be charged for receiving the money?
I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?
How can I get a Visa and Mastercard?
I see a direct debit transaction in the app that is not mine
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
I would like to reactivate a card and wondered if that could be done?
If I lost my phone, what steps do I need to take to stop someone from using my account?
How many times can I use my disposable card?
I tried to do a transfer and it's saying it declined.
I answered so many questions about my identity. Why do you need this info?