Instruct: Classify the online banking query into its corresponding intents.
Query: I did not receive the correct amount of cash.
It didn't give me my cash
I left my phone somewhere and can't use the app.
My cash withdrawl has the wrong rate of exchange.
I had a problem with my card payment, can you help?
Are transfers not free? I didn't know I would be charged for transfers.
Whats the limit on my top up
What are the policies of disposable cards?
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
I withdrew cash and was charged
What about an auto top-up, is that a option?
Is there a top-up fee if you add money in USD?
I need to know the if there is a limit on the amount for auto top-up.
A withdraw I tried to make at the ATM was declined I don't know why.
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
If I order a card when does it arrive?
Make me understand why I am charged an extra fee when I use the ATM.
why wont my american express work to add money
Where do I have access to a virtual card?
I withdrew cash but it still shows as pending?
My card is expiring soon, How do I order a new card?
Is there a reason that my top-up is still pending?
Why was my transaction declined?
Do i need to verify my top up?