Instruct: Classify the given online banking query into its corresponding intent.
Query: how should i add money to my card
Will I be charged a fee to top up using a debit or credit card?
My card would not work at a shop.
What if there is an error on the exchange rate?
What does pending mean on a cash withdrawal?
I lost my phone! Will my card still work?
Can I get my money back on an item?
How can I update my personal information after moving?
I checked on google and the exchange rate you are using is really bad. Can you update it?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
There is unusual activity on my account and I believe someone took my card.
What happened to the transfer I did?
I see a duplicate payment.
Is my account accessible even though my verification of my identity has not passed yet?
When will the transaction be done?
I inadvertently completed a transaction on a wrong account.
I would like a Visa card.
The money disappeared after I topped up my account.
Is something wrong with my account, my balance didn't change after I transferred some money
My card was declined at a restaurant today and I am not sure why.
Someone has taken my phone from my hotel room!
I'll send a check to top up my account
I need a transfer cancelled.
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
What do I do with my "decline" message on a transfer?
I changed the currency, but why is it costing more?