Instruct: Classify the given online banking query into its corresponding intent.
Query: Are you sure this is the interbank exchange rate? This rate is really bad.
What do i do if the exchange rate was wrong for the item i bought overseas?
Can I choose whether I receive a Visa or a Mastercard card?
What reasons would cause my card payment to be cancelled?
When will my payment go through?
I'm looking to get an additional card.
i have tried everything to complete a transfer but can't, what should i do next
Help me with a PIN change.
Help me!  I don't know what my password is.
there is a debit i dont recognize
For what reason did my top-up fail?
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
After I transferred money the balance remained the same.
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
Help!  My card is stolen.
Today I was out eating and my card was declined. Why's that?
Why was a fee changed for my transfer?
Would I have to pay anything if I need an additional card?
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
What source do my fund come from?
How do I get a disposable virtual card as well?
I would like to know how much I can top-up.
What is the appropriate age for my child to be able to open an account?
I have exceeded the number of PIN attempts
I was using foreign currency at an ATM, but the rate was typed in wrong.