Instruct: Classify the given online banking query into its corresponding intent.
Query: I misplaced my phone so I can't use the app! Does this mean I can't use my card?
Is there something that I can do since my phone was stolen yesterday?
How do I close my account?
I tried to make a payment with my card and it was declined. Why is it pending?
There is a payment I don't recognise!
I'd like more info on getting a virtual card.
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
Is it possible to use my apple watch for topping up?
Can I use google play as my primary app to Top up?
Why am I charged to get money from the ATM?
Someone besides me might be using my card.
Do I get charged for a top up from a European bank?
My card was declined but it shows as multiple charges?
Is there a reason why a recipient might not see my money transaction
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
Is there a fee for transferring money
I see money go out that I didn't withdraw.
I didn't know there was a charge for tranferring. What is the charge?
I got some cash but it wasn't the right amount.
What are your supported countries?
What identification is required to activate my card?
What do you do with all the identity information you're collecting from me?
Where is my PIN?
What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?