Instruct: Given an online banking query, find the corresponding intents.
Query: Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
My credit card got declined for top up! What's going on? Can you check on why it didn't go through?
can you express my card to me?
It's requiring me to verify my identity?
I made a purchase and was charged at the wrong foreign exchange rate.
I see a direct debit payment on my app that I did not do
I tried to get cash out of the ATM but it is taking too long
Mastercard is my preferred company.
I tried to withdraw cash from your ATM but my transaction was cancelled.
What's up with the fee for getting cash?
I was charged a fee for withdrawing cash.
My password doesn't work.
why hasn't a transaction to a friend cleared yet?
How can you transfer my salary to my correct currency?
I think that my card has been stolen!
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
Can I get a new card?
How can I see the progress of delivery of the card that was sent?
How can you assist on verifying my identity?
Why is there a fee for cash withdrawal?
How long does it take for a new card to ship?
It's been a week since you sent my card and I still don't have it.
Is it right that I've been charged for transferring money?
Give me my card, I need it now!
If my account is low in funds, can I set an auto top-up?