Instruct: Given an online banking query, find the corresponding intent.
Query: I'm due a refund and it is not on my statement.
I cannot see a refund in my account
Why won't you let me name X as a beneficiary?
My phone was stolen! What do I need to do?
I travel a lot, can I get a bulk currency exchange discount?
I could not transfer funds to a beneficiary; is there a problem with your software?
My Virtual card was rejected for a car rental. Why?
Do i need to verify my top up?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
If I can't choose my card type will I be able to use it everywhere?
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
Mastercard is my preferred company.
What card types can I choose from?
I don't know where a direct debit payment came from
My account was charged twice for one purchase
Why would the app deny my top-up?
How do I know how much money I will have when I travel abroad?
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
My topping up didn't go through.
What is the process to create a disposable virtual card?
I just deposited cash to my account and can't find it!
I am trying to complete a transfer but I keep getting an error message.
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
It looks like my card payment was sent back.
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
Please explain the exchange rates.