Instruct: Given an online banking query, find the corresponding intent.
Query: I bought an item then noticed the exchange rate was wrong.
The exchange rate was incorrect for an item I bought.
Can you tell my why my funds transfer did not work properly?
The ATM cancelled a transaction on me when I was trying to get some cash out.
I am unable to access my app due to forgetting my passcode.
Why aren't my payment funds available to me?
new customer and filling gas for the first time today, not working,
As my kids get older are they able to get set up with their own accounts?
How do I query a payment on my card? It looks like I have paid for the same thing twice.
When will my transfer finish pending?
What should I do if my card doesn't work?
How do I deposit cash?
How much longer until I get my new card?
Why are my transfers getting declined?  I havent had a problem in the past.
Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?
How long does it take for a cash withdrawal to show?
I am unhappy with an item I bought. How do I get a refund?
I made a bank transfer but it doesn't seem to have gone through?
Is it possible to hold money in different currencies?
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
how long are my top ups pending
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
I did not receive my purchase, how do I cancel it?
Can you tell me why I wasn't able to complete my transfer?
how long should i wait ti activate my card
Explain the extra fee on my card when paying.