Instruct: Given an online banking query, find the corresponding intent.
Query: I haven't received my card and am worried it is lost.
My card hasn't came in the mail yet?
In my app, a direct debit payment I didn't do shows in my app
How do I go about getting hold of a virtual card?
i have tried everything to complete a transfer but can't, what should i do next
My last ATM request did not go through due to a declined card. Please cancel the request on my account.
What do I need to know about topping up?
how come when i got cash the exchange rate was different than it should be
I made a check and cash deposit that wasn't credited to my account.
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
I can't get my card out of the ATM, what should I do now?
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
How do I get Top Up to work in Apple Pay?
Why has my card payment not yet been applied to my account?
Can I deposit a check?
I lost my card and need a new one, will it cost me?
I have been charged twice for the same thing!
How can I find out about an extra fee on my statement?
I got some cash but it wasn't the right amount.
My PIN was blocked.
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.
I bought a product a week ago, but may need to return it.
I have a cash withdrawal that I do not recognise.
Is it on purpose that my payment has been returned to my account?
I don't see my card anywhere in the app.
Why has my payment been reversed?