Instruct: Given an online banking query, find the corresponding intents.
Query: Why haven't I gotten my new card?
Is there a reason my new card hasn't arrived?
Why are there fees for using a card?
I got less cash at the ATM than I asked for. Why?
Please help! I need a refund on a transaction on something I bought and I need the refund right away!
Why won't my card work.
When can I expect my refund?
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
ATM withdrawal not working.
I tried transferring to an account but it won't let me.
Why am I still waiting for my refund
Can i make transactions before identity verification?
Why did my transfer get declined?
I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.
Do you take SWIFT transfers?
How long are deliveries to the US?
There is an extra 1£ charge on my app. Why did you charge me extra?
My top-up hasn't gone through, what happened?
The virtual card won't work.
I placed my order a week ago. Is it ok that my card isn't here yet?
Why is my identification required?
Where will I get my card?
Is it possible to get a disposable virtual card as well?
What is the basis of your exchange rates?
What kind of costs are involved for exchanging currency?
Please help revert my transaction from this morning.