Instruct: Given an online banking query, find the corresponding intent.
Query: My card hasn't arrived.
I haven't received my card.
Are SWIFT Transfers available at this bank?
The exchange rate was messed up from the ATM
Why is there an extra charge of 1 dollar on my statement?
What is the charge for exchanging currencies?
Help, my phone was stolen, please advise!
is it possible to get a refund for something I purchased?
If I need to cash foreign transfers, how does that work?
Can I have a new card shipped to China?
Are you able to guide me to my card's location?
Will my pin number be sent with my card?
My identity hasn't been verified.  Can I use my account?
Is there something wrong with the ATM? It would not let me pull cash out of my account.
I got a message that my transfer was declined.
Where can I see where funds came from?
Can I call to get my card activated?
I received less cash than the amount I specified in the ATM.
I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
Why did you give me so little currency?
What are my bank details so I can do a transfer?
how much does it cost to add money to my card
i withdraw cash from the ATM and was charged a fee
One of my payments was doubled
Where do I go to activate my card?
Will the system automatically top up itself?