Instruct: Classify the online banking query into its corresponding intent.
Query: When do i get charged a fee for using the card?
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
What is limit of disposable cards  I can make per day?
My currency rate is inaccurate.
Explain how to verify my identity?
I found my card in my jacket this morning, so can I reactivate it?
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.
Why did you charge a fee when I withdrew from an ATM?
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?
I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
How do I set up my card PIN?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
I noticed my exchange rate was incorrect when I got cash.
My refund has not shown up in my account.   Where is it?
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.
I tried topping up using my card, but the money is gone?
I notice that I have a card payment that's been cancelled.
Why is the exchange rate wrong for my cash withdrawal?
Do you receive SWIFT transfers?
What if my top up is reverted?
My first choice would be Mastercard.
The refund on my account hasn't shown up
Why has my payment not transferred?
What does the €1 fee mean?
How can I switch on my new card?