Instruct: Classify the online banking query into its corresponding intents.
Query: I am still waiting for my card.
My new card has not been delivered to my home yet. What is going on?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
My payment for my card is not working
How can I change my name because I just got married?
What can I and can't do with the disposable cards?
How old can one use your service?
Why would a transfer to a beneficiary not go through?
Where can I locate my PIN at?
Why is there a payment I didn't do in my app?
where do i find out about exchange fees
I need my PIN, where is it?
Tell me how to setup a new PIN.
Does it cost extra to send out more than one card?
What ATMs can I use my card?
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
Why can't I transfer money to a beneficiery?
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
They said I would get a refund but I don't see it on my statement.
What is the charge for receiving a SEPA transfer?
How can I tell if my card payment is reverted?
I was given the wrong exchange rate when getting cash
I want to return an item for a refund can I do that?
Card activation steps
Can you tell me what I need to do for the identity check process?
Are there ways for other people to send me money?