Instruct: Classify the given online banking query into its corresponding intents.
Query: I withdrew some cash and the exchange rate seems to be wrong.
I didn't receive the correct exchange rate when I got cash.
What are the restrictions of the disposable cards?
What are the top up charges for all US cards?
How can I receive money from my friend?
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.
Why was I declined when I tried to get my money?
Can I change my pin at ATMs?  If so, what ones?
Can you tell me when the transfer will be completed?
Help me find the transfer that I did.
I need a refund. This is not what i wanted.
Why can't I see a transfer to my account?
Why were there additional charges when I transferred funds?
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.
The exchange rate on my payment doesn't look right
What do I need to do for a refund?
Why do the top-ups need to be verified?
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
Is there a tracking number for the card?
Can an American resident apply to get a card?
Why can't I use a disposable card?
The atm wouldn't give out cash
why can't my beneficiary make transactions?
How can I receive verification for the source of my funds?
What is the process to link the new card?
I need to make a purchase online, where is my virtual card?