Instruct: Classify the given online banking query into its corresponding intents.
Query: I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
Why was my top up reverted?
How can I tell if there will be a fee added to my payment or not?
Google Pay Top up isn't working
Where do I find our how to get a physical card?
My salary is in GBP. Do I need to configure this somewhere?
I have a new email.
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
my friend has not got the money I sent last week.
help, lost my card
My actual card isn't functioning.
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
how can i transfer money from american express card
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
Did I do something incorrectly? Where is my top-up?

How do I unblock my PIN?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
When I exchanged currencies the value of my money changed.
Can I purchase with cash or cheque?
Where can I get money from my card?
What are the steps to finishing up with this account?
Do I get Visa or Mastercard?
Help me activate my card.
I have one other credit card from the US. Do you take that?
I don't understand why I was charged an additional fee for this service. Can you clarify?
What types of top-up methods do you accept?