Instruct: Classify the online banking query into its corresponding intents.
Query: My card stopped working after multiple transactions. Why?
Please help.  The card won't work.
When will it be delivered to the US?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
I withdrew money and got a fee, please explain
A withdraw I tried to make at the ATM was declined I don't know why.
I am missing my refund.
How do I see the source of my money?
Can I add money automatically to my account while traveling?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
Please delete this account.
Why is the exchange rate on my card payment different than I expected?
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I don't know what pending transaction means.
The app is showing a direct debit payment that I never made
i want to get a card but i live in the US
is there a fee for swift transfer
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?
Can you tell me why my top-up was canceled?
I bought an item and the exchange rate was wrong.
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.
How would I be able to make changes to my personal details?
I was using foreign currency at an ATM, but the rate was typed in wrong.
You shorted me money when I tried to make a withdrawal.
I have transferred some money but the balance hasn't changed