Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is the cash transaction still showing as not completed?
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
The service here is horrible, I want to delete my account.
I am seeing in the App a some cash withdrawal that I did not do
When will a refund post to my account?
Soon my card will expire, how do I get a new one?
What happens when I money transaction doesn't show up on the receiving side?
How can I change my PIN even though I'm out of the country in Austria at the moment?
I haven't received my PIN yet. Do I need to get it from you?
I want to terminate my account
I tried to top up my account and it didn't work
Does it matter if I use Visa or Mastercard?
I don't know what's wrong with my card, but it has not worked at multiple places today.
How can I tell where the money came from?
My phone was taken yesterday, is there something that I need to do?
Unable to complete transfer, states 'declined'
Why has another fee been placed on my statement?
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
My refund has not shown up on my statement.
Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
Why is the purchase I made this morning still pending?
Is there an auto top up feature?
why top up is not working even if I got my American Express in Apple Bay?
How do I get my card to work?
What do I need to see my source of money?
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?