Instruct: Classify the given online banking query into its corresponding intents.
Query: My product was faulty.
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
My transfer's stuck on pending.
The top-up did not go through.
Where can I change my PIN?
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account
Where do I go to terminate my account?
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
Verifying top-up cards necessary?
Why am I being asked to verify my identity?
Why is there a fee on a card payment?
Why did I only receive this much currency?
Am I permitted to have a spare card?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
What is my top-up limit?
Will my other US credit card be accepted?
can i get a physical card online
Is my card broken? I can't get cash out of the ATM
Is the PIN sent in another message?
there were two of the same charge to my account
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
Why would a transfer to an account not be allowed?