Instruct: Classify the online banking query into its corresponding intents.
Query: I haven't received the cash from the check I deposited.
When will my deposit from this morning show up?
this verifying the top up is annoying
I was charged an incorrect exchange rate for a withdrawal.
There is a refund missing.
Show me how to verify my identity?
how long does it take for a transfer from Europe to go through?
My transfer did not work, what was the reason?
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.
Is a physical card also available
There is a strange payment on my card and I don't know what to do.
Are there restrictions on disposable virtual cards?
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
how do i find out about transfers
When will you be taking orders for disposable virtual cards?
I don't know what this Direct Debit payment on my account is for.
How do I change my card PIN?
What ATM accepts Mastercard?
In which stores can I shop with this card?
What proof do you need for my identification?
I want a backup second card. Is this possible?
Which cards are accepted for topping up?
Why do I need to verify my account?
how to track the card you sent
I can't get my Google Pay Top to work. Are there any issues on your end?
How is the current exchange rate?