Instruct: Classify the online banking query into its corresponding intent.
Query: I want a refund for an item
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
Will I need a new card or can I put my old card back into the app?
how much do I have to pay for exchange of currency?
I'm still waiting for my new card.
Someone withdrew money from my account, and it wasn't me.
Will I be charged a fee for topping up using a European card?
I topped up but the app denied it
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
I already paid to top-up but the funds aren't available yet, where are they?
How long does a bank transfer take to show up in available funds?
When is a payment I made with my card going to clear>
Is there a limit on disposable cards?
My account seems a bit off and getting weird charges.
How can a payment be declined
Where are the ATMs that accept this card?
In the app, how can I make it show the new card that arrived?
My refund isn't showing up on my statement.
I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?
What is the exchange rate for EUR?
My transfer hasn't appeared yet
Why hasn't my payment gone through yet?
Will it be possible to change from USD to GBP with this App?
can I link a card of yours I already have?
I think my pin has been compromised, what do I do?
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.