Instruct: Given an online banking query, find the corresponding intents.
Query: I am travelling and I was wondering what your exchange rates are
Please explain your exchange rate policy.
You accepts my card?
I can't input my pin again.
I need quickly transfer something from China. About how long will it take?
There's a possibility that my card was compromised.
Is my card lost? I am still waiting for it to be delivered.
When will my cheque be processed?
I believe my card payment were reverted
I don't have my mobile device and am unable to make the payment because I forgot my details.
Are you located in other countries?
Can I see where my funds come from?
How do I get a new card sent to China?
It looks like I was charged twice for a single transaction
What's the process to receive a second card?
Money transfer help? How long?
HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?
Is topping up with cash allowed?
I exchanged cash when traveling and the rate was incorrect.
What should I do if my card doesn't work?
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
Can I cancel a transfer I made
I bought an item and the exchange rate was wrong.
Why was one of my transfers declined?
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
I am not able to prove my identity