Instruct: Given an online banking query, find the corresponding intents.
Query: How can I change USD to GBP?
What if I need to use GBP instead of USD?
If I live outside of the UK am I still eligible for a card?
Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's "pending."
My pin isn't here yet
Can you deliver the PIN separately?
Why hasn't the transaction I did to my friend arrive yet?
Please help me in this, as i was unable to make any payment by my new card,  it was getting declined repeatedly. I am not very happy with this incident.
Is the exchange rate current?
My top-up funds aren't available yet.
How long does a top-up take to go through?
Are there any restrictions for the disposable cards?
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?
Please explain the exchange rates.
What is the exchange fee that is charged?
What are my payment options for topping off my account?
What is the $1 transaction on my account?
Tried using my ATM card earlier at one of your locations for the first time.  It didn't work.  What is going on?
Is there a disposable virtual card option?
help, lost my card
I'd like to open an account for my children. How can I do that?
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Is there an age limit to open an account
Which ATMs am I allowed to get money from?
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.
how should i add money to my card