Instruct: Given an online banking query, find the corresponding intents.
Query: Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
I tried to make a purchase in the store but my card was declined.
Can I exchange currency to Europe?
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.
I've just moved and I need to change my details
I asked for a refund but its not here yet
The refund I asked for isn't showing up
I think there is a mistake.  I am being charged twice.
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
Will I get charged for sending out more cards?
At which locations can I order a card?
My account balance has not updated since I deposited a cheque recently.
I have two of the same charges on my account!
Hey I thought transfers were free.  Why are you charging me?
I would like to know how my friend would be able to send me money
How many ATMs will take this card?
How long until I see a cash withdrawal?
What do I do if someone used my card without my permission?
Where are the cards delivered to
Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?
Payment I didn't do.
Why did I only get $20 now the full amount I wanted?
What documentation is needed for the identity check?
Where is the closest ATM to me?
I need to have an item refunded.