Instruct: Classify the given online banking query into its corresponding intents.
Query: My top-up does not seem to have worked, what  went wrong?
What if my top up didn't work?
What is the minimum age limit?
Do I need my phone to use the app?
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?
Which ATMs accept Mastercard?
I requested money from the ATM and it didn't give me as much as I requested.
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
Can friends transfer money to each other?
Is it possible to get a disposable virtual card as well?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
I found the card I thought I lost this morning. Can I reactivate this card?
Do you only use Visa or do you have Mastercard too?
Why do I see a fee when I do a transfer?
I had transferred some money but the balance hasn't changed.
I need to cancel a transfer I made.
My PIN tries have run out. Now what?
Can you tell my why my funds transfer did not work properly?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
What can I do to verify my card?
Why does it say my transfer failed?
I would like to request a card.
Is a SWIFT transfer acceptable?
What should I do if I want to get another card for someone in my family?
I forgot my PIN number.
Is it acceptable to use either Visa or Mastercard?