Instruct: Classify the given online banking query into its corresponding intent.
Query: The attempted transfer failed.
Why was my transaction not approved?
Help my prove my identity.
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
How do I use the disposable cards?
I have a pending payment on my card.  Why?
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
What are the reasons for my beneficiary not being allowed?
Where do I order additional cards?
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?
Why have I been charged an extra pound?
My PIN is locked, how do I unlock it?
Is it normal to get charged extra when i use my card?
What currencies are available for my use in holding and exchange?
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
I deposited cash this morning, but it is not yet available.
My refund is not showing.
why is top up pending
In what way can I use the disposable cards?
How do I go about getting an actual card?
Someone else charged my card!
I didn't get a PIN yet. What gives?
I sent money and the recipient has not received their money after two weeks.
What is the extra fee I was charged when using an ATM?