Instruct: Classify the online banking query into its corresponding intent.
Query: I've never been to that store.  That's a fraudulent charge.
There is a payment I don't recognize
Where are the ATMs that I can use Mastercard?
What steps do I take to unblock my PIN?
How can I know where my card will be accepted?
How do I make a currency exchange?
It declined my transfer.
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
What currencies can I not hold many in, if so what are they?
Why does it say my transfer failed?
I don't have my card after 1 week. What are my next steps?
I'm going to travel, can I have it add money automatically in certain intervals?
What flat currencies do you use for holding and exchanges.
Why is verifaction required for my Identity?
What caused my top-up to be returned?
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
What is the source of the money in my account?
I need to order a new card as my other one was stolen.
Why isn't my balance updating after depositing cheques and cash.
Why is it showing that my account has been charged a dollar that is showing as pending?
Am I able to stop a transfer?
A transaction on my card shows as pending.
Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.
What do I do if there is a direct debit on my account that shouldn't be there?
I've been waiting since Friday, where is my money?
I can't see my refund in my history.