Instruct: Classify the online banking query into its corresponding intent.
Query: Where do I find the auto top- up?
Do I have to manually top up once I'm too low?
My withdrawal from the ATM was cancelled.
Why did I get a $1 extra fee on the statement?
I do not recongize a payment in my account.
Can you tell me what I need to do for the identity check process?
I got money overseas and the exchange rate was wrong
Am I able to have a card sent to China?
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
Is there a charge for getting cash?
How will I receive my PIN?
Needed gas, been delayed for half an hour.Please fix it!
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
I would like to cancel a transfer
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Will you charge me if I top up by card?
Can I choose my Visa or Mastercard?
At what places accept my card?
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
How can I verify my top up?
I'm trying to verify my top-up card, but I can't find the code...?
What are your exchange rates calculated from?
When are you going to activate my card?
How much does a transfer cost?
Is it possible for me to change my PIN number?