Instruct: Given an online banking query, find the corresponding intent.
Query: I want a refund on this.
I think I deserve a refunded on a certain item.
Problem verifying my account
I have a card that expires in the coming month, do I have to specifically ask for the updated card?
You have declined my  payment.
Do I have an option between Visa and MasterCard?
What is with the need to have all my ID information?
There is a strange payment on my card.
Why hasn't my friend's transaction arrive yet?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Where is my last money transaction
There was an unexpected fee for my cash withdrawal!
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
I was charged a fee for a transfer. Where did it come from?
HELP! I tried to get cash and it gave me some, but not the right amount!
What is the function of the disposable cards?
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
Why did the funds not transfer to another recipient?
There is a cash withdrawal on my statement that I did not make
How does someone else top up my account
I received less cash than the amount I specified in the ATM.
Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.
Which currencies do you accept for adding money?
How old do you have to be?
I should have a refund in my statement but I can't see it
What is the appropriate age for my child to be able to open an account?