Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I order a new card when my old one is ready to expire?
want to get a new card in china
I sent money to someone but they haven't gotten it, what's going on?
Top up my card please, which y'all support?
I've just moved and I need to change my details
What credit cards do you carry
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?
I lost my card. Can you help me?
There was a transaction this morning that I'd like to reverse.
How will I know what the exchange rate is?
Can someone assist me with activating my new card?
I think there was an error in your exchange rate.
My rate is not right when I used my card in a different country's money.
Can I get some help activating my new card?
I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
How do I activate and link my new card?
I am yet to receive the money in my account how long will this take?
Show me how to activate my card
are multiple currencies acceptable?
I have an unknown debit charge in my statement, why?
Why is there an extra fee on a transfer?
If there isn't a lot of money left, will it automatically top-up money?
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
Why did you cancel my card payment?
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?