Instruct: Classify the given online banking query into its corresponding intent.
Query: I was needing you to see if the exchange rate is correct from when i got cash
I didn't receive the correct amount of cash when I exchanged it overseas.
Can you explain why I am now getting charged a fee for using my card?
I want to give a second card for this account to my daughter, would this be possible?
Why hasn't my return cleared my account?
How do I verify my source of funds?
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
My virtual card is just not going through.
I wasn't charged the correct exchange rate for an item I purchased.
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
why isnt my cash withdrawal showing
Can you tell me how to get my card on the app?
I've made a bank transfer but the money doesn't seem to be in my account.
Why can't I take cash out of the ATM?
Can I order a disposable virtual card?
Who can send me money?
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
What kinds of cards can I use to top up?
My top up was rejected. Why?
how soon will my card arrive?
Why was I charged a fee for transferring money
I'm not sure how to provide my identity.
Why did I get less from the ATM?
Can I have another card in addition to my first one?
Even though I added money ey to the card, I couldn't use it
Has my top-up been cancelled?