Instruct: Classify the online banking query into its corresponding intents.
Query: What's the process to receive a second card?
I'd like to order an additional card
What information do I need to see my source of money?
what is this fee for transfering
I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
Does it cost to top up my card?
There is a withdrawal on my account I didn't make.
What is taking so long with my refund?
I will be traveling and want money to be added automatically in certain intervals. Is this possible?
Do I need to do anything? My phone was stolen yesterday.
Can I get a card in person?
Yesterday my phone was stolen from me :( What do i need to do about it?
How do I get selected for a visa card?
I want to transfer some money from my other bank account into this one.
I need help with understanding why my card is not working.
I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
What is the rate for exchange fees?
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.
Is there a disposable virtual card?
How long will I have to wait for my new card?
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
Is there a way to view the history on where my funds came from?
There is a direct debit charge that I don't recognize, what can I do?
There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.
Why are you asking so many questions about who I am