Instruct: Classify the given online banking query into its corresponding intents.
Query: The exchange rate for my cash withdrawal was incorrect
When I got cash, my exchange rate was off.
I tried to make a purchase in the store but my card was declined.
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
Which card would I get, Visa or Mastercard?
My money transfer has not yet occurred
What needs to be provided for identity verification?
I'm looking to get an additional card.
How can I exchange currencies using your app?
is it possible to cancel transactions?
I'm not sure how to complete the identity checks process.
Can somebody else top up my account?
My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?
There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!
Where can I sign up for a virtual card?
I'm unable to verify my identity
help me link my card
Why won't my virtual card work?
My card is expiring soon.
I couldn't get the money I needed.
Do you charge for transfers?
My card has not been delivered yet and its been a week since I ordered it, please help
Is American Express supported for adding funds?
How can I verify my top up?
I was charge a fee that I wasn't told about
There is a direct debit transaction that I did not authorize