Instruct: Classify the online banking query into its corresponding intent.
Query: what are weekend rates for getting cash
I noticed my exchange rate was incorrect when I got cash.
Someone else charged my card!
I would like a  physical card sent to me.
I need to know what flat currencies you support for holding and exchange.
I purchases several items today. Why are they still showing pending?
How long will it take to receive my money from my transfer transaction?
My topup got reverted. Please let me know if there is any issue in system.
How do I activate my card so I can start using it?
How to receive virtual card?
What do I do if my card has been lost or stolen?
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
I seem to be unable to make any transactions.
The app declined my top up. What did I do wrong?
What's the fee for exchange of foreign currencies?
I would like to invalidate my account.  I am very disappointed with your services.
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
Where do I order a virtual card?
Why is there an extra fee charged?
What apps can I use to top up my account?
what cards and currencies are accepted?
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
What do I do if I have forgotten my passcode?
Why do we need to verify top-ups?
I would like to better understand why my pass-code is not working.
How do I receive more physical cards