Instruct: Classify the online banking query into its corresponding intents.
Query: I was trying to top up my account and it isn't working
Why has my top up failed?
Am I supposed to verify my identity?
Would I be able to get a second card?
Why cant I transfer to my account?
I may need to exchange my USD for GBP, can your app do that?
What is the maximum for auto top-up?
The ATM kept my card?
What do I do if i accidentally broke my card?
What are these fees i am paying?
I went to look at my top-up and it was canceled, can you tell me why this happend?
It's been a week since you sent my card and I still don't have it.
Where can I use a disposable card?
How do you Top Up on the apple watch?
Why won't my card work anymore?
I am adding money, what currencies do you accept to do this?
I want to choose a new PIN.
I need to transfer something ASAP from China, how long will it take to post to my account?
what do I need to do if the ATM kept my card?
Can I change my pin at a cash machine?
I need info on activating my card?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
Can you help me with proving my identity?
Why was I charged this extra fee while doing a transfer?
Will you charge me more if I use a European bank card for a top up?