Instruct: Classify the online banking query into its corresponding intent.
Query: Where do I find my code to verify my top-up card?
Please tell me how to verify my top up card.
The exchange rate was incorrect for this item I bought.
I don't think I made this transaction on my statement
Why do my transfers keep failing?
I need to cancel a purchase that I made the other day.
I want to choose a new PIN.
Can I request a refund
Is a new debit card free?
Can you tell me when my money transfer will go through
What is the greatest number of times that I can top-up?
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
my check or cash deposit has not shown up
Can you let me know why my cash withdrawal is still pending?
I need a list of currencies you accept for exchange.
When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
My order hasn't shown up yet, what can I do?
I don't recognize this payment at all!  Help!
Where should I withdraw money from?
What should I do if I have used all of my PIN tries?
Where do I go to update details?
Is there any way to cancel a recent transfer?  I did not mean to make it and need to make sure it does not go through.
Is the PIN separately delivered?
Is it on purpose that my payment has been returned to my account?
I have a question regarding the PIN of the card?