Instruct: Given an online banking query, find the corresponding intents.
Query: I have a pending transaction
why have I got a pending transfer? I'm confused!!
Waiting for the cash I deposited this morning still
Why am I charged a fee for using my card on some purchases?
Why is the payment on my card still pending?
How long does it take for a transfer to be in my account?
How long do I have to wait for Europe transfers?
My cheque is slow to cash
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
What if my top up didn't work?
Will there be a cost if I exchange currency?
In regards to top-ups, can I do them via Google Pay?
would I need to pay extra for exchanging currencies?
My card won't work at all for anything.
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
How long do transfers take to go though
Is there a limit to auto top?
Can I choose what card I can use
I'd like more info on getting a virtual card.
What is with the need to have all my ID information?
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
Why was there an extra charge because I used my card to pay?