Instruct: Given an online banking query, find the corresponding intent.
Query: I'm using the app and I noticed a payment that I didn't make.
I just looked over my statement and I don't recognize the name of a card payment.
I've got a repeated tranasaction on my card.
Please help me figure out the reason for the odd withdrawal amount from my account?
My cash received does not match what has been requested
There are charges on my card that I haven't purchased.
My card payment was cancelled.  Why?
There is a cash withdrawal in my account that isn't mine.
Why can't I use my card?
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
I deposited money in the form of a cheque, but my balance has not increased.
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
Why would I receive an error that my transfer isn't possible when I've done it before?
I transferred some money recently and saw a fee on my account, what's that for?
Someone took my card without my permission.
Where do I go to fill out the identity form?
Why can't I make a transfer?
Why was I charged an extra pound?
how long should i expect to wait when i add money
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
My card has an issue, the payment has been deferred.
phone is at a hotel, can i still use app
You did not give me the correct exchange rate for an item that I bought.
What do I do if I can't access the app?
Why is it saying I have a pending payment?
I couldn't make a transfer