Instruct: Classify the online banking query into its corresponding intent.
Query: Is my card frozen?
I don't know what's wrong with my card, but it has not worked at multiple places today.
A payment on my statement is wrong.
What are the cards and currencies that you support?
I moved and would like to change my address.
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
Is there a way to top up using my Apple Watch?
What do i do if the exchange rate was wrong for the item i bought overseas?
Why wasn't my contactless accepted at the metro?
Exchange rate on a purchase was incorrect
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
I cant transfer money into my account
Is it possible to obtain both a Visa and a Mastercard from you?
Is there an issue with my card payment as it has not gone through.
I want to transfer some money from my other bank account into this one.
Can you help me find the virtual card?
Why am I being charged to make cash withdrawals? I thought they were supposed to be free!
I can't find my PIN anywhere.
I already got my item but just got my money back
Is there a problem that makes my payments show pending?
Can you please assist me in Apple Pay, in getting Top Up to work?
Please tell me how to change my pin.
I need a single use card for shopping online
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
In the app, where do I find my card PIN?
Can I write a cheque to top up?