Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the reason for the extra fee on my statement?
I do not know why I was charged for the $1 transaction.
I don't see the verification code for my card transfer.
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
Where do you need to live to receive card
Where should I look for my PIN number at?
How to order a virtual card
I did not get all the cash at ATM.
I'm not able to activate my card how do I fix this problem?
Is there a charge for using an European bank card for top up?
Can I get some help to get me card activated?
What's the process to receive a second card?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
I would prefer a Mastercard.
When will the money from my bank transfer be available?
When can I expect my new card to get here?
I'm not sure what to do about the PIN, because I don't have one yet.
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
what is this extra charge with my purchase?
the exchange rate I got for cash was wrong
Is there a fee to get an actual card?
Is it possible to change my pin if i am out of the country?
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
I punched in the wrong pin too many times and I'm locked out.
I see non-received cash in my app.