Instruct: Classify the online banking query into its corresponding intent.
Query: What are my options for holding money in multiple currencies?
Can I exchange currency to Europe?
A direct debit payment I didn't do shows in my app
I was refunded the money for something I bought already.
Is there a limit for top ups?
Can I get a card if I don't reside in the UK?
How long until my card will get here?
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
I didn't initiate a direct debit that I see on my account
Can we skip verifying?
Is it ok for a friend to send me money?
How do you determine the exchange rate?
What do I have to do to prove my identity?
What am I going to need in order to activate my card?
How many incorrect attempts cause card to be blocked?
Is there a longer processing time for international bank transfers?
Can you issue both a Visa and a Mastercard to me?
I've just been married and need to update my name
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
Can my daughter also have a card issued in her name, but linked to my account?
How recent do my documents need to be for verification?
when i travel can it top up automatically
Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Are there any discounts in exchanging currencies frequently?
Why does my payment appear as pending?
What is limit of disposable cards  I can make per day?