Instruct: Classify the online banking query into its corresponding intent.
Query: There is a strange card payment I don't recognise.
I have a card payment I didn't make
I was charged multiple times for one purchase
Why was my card declined?
I ordered my card but it hasn't been delivered yet
Can I use this app to exchange currencies?
About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?
Can I use any card and currency?
What do you need my identity details for?
What if my top up is reverted?
My card stopped working. How do I check if there is a freeze on it?
Do I have to pay for a second card?
The bank machine didn't give my card back how do I get a new one fast?
How can I Use thereto-top option?
I need assistance with transferring funds to another account.
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.
Why wouldn't the ATM give me my money?
What is the length of time for money to reach the account?
I need my card soon.
I think my top up is still pending?
Where in the app do I link a new card?
i haven't received my order and want a refund
I want to do a swift transfer
Can you tell me the restrictions for the disposable cards?
I need information explaining why my top-up failed to go through
is there a fee for swift transfer