Instruct: Classify the online banking query into its corresponding intents.
Query: What is the max top-up?
How much can I top up in a day?
I need to know the process to transfer money into my account.
I want a disposable virtual card, how do I do that?
How much does it cost to make transfers?
Please explain why my top-up didn't go through.
Why is verification for my identity needed?
There is a repeat charge for the same item
How do I get my card out of the ATM?
I ordered my card but it still isn't here
I want a card, but I'm not in the UK- can I get one still?
I have been charged twice on my statement.
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
I found my card in my jacket this morning, so can I reactivate it?
lost my card in atm
Can I reset the passcode?

Which cash machines will allow me to change my PIN?
Please help me cancel a transaction.
I transferred some money but the balance stayed the same.
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
top up for my american express card is not working
My transfer did not work, what was the reason?
I have a direct debit I didn't make
There was an extra fee when I paid with my card, why was i charged this extra fee?
I just received my card and I'd like to activate it.
How come my top-up didn't go through instantly, like it usually does?