Instruct: Classify the online banking query into its corresponding intent.
Query: what currencies do you accept?
How do I go forth on holding money in multiple currencies?
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
When will my card be delivered?
How do I deposit cash?
Why is a payment I made reverted back to my account?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked
Why is the transfer showing pending?
I forgot my passcode. Now what?
It's been a week since I ordered my card and it's not here. Please help?
When will I see an updated balance after a transfer?
Why was my card declined in a shop?
Something is wrong, my top-up is gone and I don't know what happened to my money.
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
I've tried using my card multiple times and it keeps getting declined.
May I get an account for my daughter?
How do I dispute a direct debit on my account?
What's the process for exchanges?
My top-up was reverted by the app.
How long does it take to make an urgent transfer from China?
I just deposited cash to my account and can't find it!
Is there a topping up limit?
Can you please tell me where my card is? I ordered it 2 weeks ago!
Is it possible to get a refund for the item?