Instruct: Classify the given online banking query into its corresponding intents.
Query: Will I be charged any fee for receiving money?
I want to top up my account by a bank transfer, but will I be charged?
Why do I need to verify a top-up?
My card payment has the wrong exchange rate
How can I top up with Google play?
Can turn my money into another currency?
Google play top up help?
Am I able to top up with this cheque I received?
I would like a virtual card...how do I get one?
My phone was stolen, what can I do?
When traveling, is it possible for it to add money at specific time intervals?
I would like to get both Mastercard and Visa card from you if that's possible.
when should I receive my refund
How come I was charged a transaction of $1?
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
How come the ATM won't give me my money?
How do I find the code needed in order to verify my top-up card?
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.
What do I do if there is an electronic debit that is not correct?
Why is the exchange rate wrong for my cash withdrawal?
When will I get my card shipped to me?
When will I get a new card when I order it, and how much will it cost.
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
My card is almost going to expire.
I forgot the passcode on my app.
I received a refund, however I cannot see it in my account