Instruct: Classify the given online banking query into its corresponding intent.
Query: I tired to get cash in the ATM but it was cancelled
Why couldn't I make a withdrawal from the ATM?
How do i set up my credit card to send transfers?
Can I exchange currencies with the app?
I made a cash deposit to my account but it is not there
Why is there an extra fee on my statement?
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
How do I stop fraud to my account?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
Is getting my identity verified required before I can use my account?
What currencies do you accept for adding money to my account?
There is a payment I don't recognize
Do you have info about the card on delivery?
Can I obtained a Visa Card
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
I can't log in
Why hasn't my top up gone through?
Tell me why my transfer is declined.
My card isn't working at all. What happened?
Why do I get a fee every time I transfer?
How long does it take for a cash withdrawal to show?
Can I update my details?
The recipient doesn't see the money transaction I made
I still haven't gotten my new card.  When will it get here?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
How do you top-up using cash?