Instruct: Classify the online banking query into its corresponding intents.
Query: How do I edit the personal details on my account?
My address needs to be changed.
I am not able to verify my id. Why?
Why have I been charged a small fee to use my card?
I made a mistake and did a transaction to a wrong account, can I cancel?
Where is the top-up verification code sent?
How do I add cash to my account?
Whats types of currency can I exchange?
How can I solve my issue with holding multiple currencies?
My rate is not right when I used my card in a different country's money.
What are the steps to reset my passcode?
Can i have the item refunded?
Are there any charges for topping up my card?
There must have been a mistake, why was I charged an extra pound?
I bought something abroad and the exchange rate applied is wrong
Is there a reason why there is an extra £1 charge on my account?
I can't seem to be able to use my card
ATM withdrawal not working.
There is a fee from a transfer that is not supposed to be here!
In what way can I use the disposable cards?
My top up hasn't gone through yet, why?
Is it free to send out more cards?
What is the refund process?
Why did I get declined when trying to get cash?
What is this extra fee that I got when I used my card to pay?
How do I initiated a bank transfer to top up?