Instruct: Classify the given online banking query into its corresponding intents.
Query: After I got my cash, I found out my exchange rate was wrong.
the exchange rate was different than expected
Why didn't my transfer to a beneficiary happen?
What is the time frame for european transfers?
Someone else charged my card!
Will money be added automatically when necessary?
How do I get unblocked?
I really want a physical card. How do I get one?
Where can I get money from my card?
How can I put more money into my account?
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?
Why is my beneficiary being denies?
What to do if my card is about to expire?
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
How do i receive a physical card?
Will I be sent a new card before mine expires?
I do not recognize the card payment.
What's the limit for auto top-up?
Is there a charge for sending out more cards?
Why am I still waiting for a transfer?
I would like to know how much I can top-up.
I see a direct debit that isn't mine? How can I get my money back?
How do you find the exchange rate?
Is it possible to get a Visa and Mastercard from you?
I lost my phone.  What do I do to block someone else from using my account?
How soon do cards arrive after I order them?