Instruct: Classify the online banking query into its corresponding intents.
Query: Do I need to convert my currency from GBP before transferring?
My salary is in GBP, is this something I need to configure?
How can I top up my card with another card?
Where is my PIN located?
How often can I top up my account?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Are there any charges for topping up a US-issued card?
For the identity verification, what do you need?
How are cash withdrawals pending?
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
I wanted to know why i got an additional fee when i use my card.
I'm being asked for a verification code. Where do I find it?
Am I able to stop a transfer?
How do I verify my ID?
Where do you export the cards to?
I had transferred some money but the balance hasn't changed.
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
Can I get a card in the US?
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
Can I get a Visa or does it have to be something else.
Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!
i put in money for vacation and its not showing. i need that money today, how long will it take
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
Are there any charges for top ups?
Why is there a fee associated with card use?
When did you send me my new card?