Instruct: Classify the online banking query into its corresponding intents.
Query: Why is there a random payment in my statement?
I didn't make a payment at this business.
My card rejected a cash withdrawal. Why?
My card's expiration is approaching, how do I replace it.
I would like it if I could get an item refunded
I got less than what i asked for in the ATM, why?
Was my card payment reverted?
Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's "pending."
Will my card be a MasterCard or a Visa?
When will the transaction be done?
What are acceptable documents to prove my identity?
I have to quickly transfer something to China. How long will it take to arrive there?
Do you charge for sending out more cards?
Why is my payment in pending status?
How many disposable  cards are available per account?
Please assist me in activating the card.
How long does it take for a cheque to post to your account?
I need to know the if there is a limit on the amount for auto top-up.
do i have to talk to someone to close an account or can i in the app
Can I specify a day for my card to be delivered?
Tell me why my card payment would be reverted.
Why couldn't I make a withdrawal from the ATM?
My foreign currency exchange has been applied incorrectly.
Am I able to top up with Apple Pay?
I don't know the code for the app.
Can I start an account for my kids?