Instruct: Classify the given online banking query into its corresponding intents.
Query: There is a transfer not showing on my account.
Where is the transfer to my account that I made?
I was charged a fee for a transfer.
What do you require for identity verification?
I went to look at my top-up and it was canceled, can you tell me why this happend?
Where can I deposit cash to top up?
The cash deposit I made this morning has not been credited to my account
I do not know why I was charged for the $1 transaction.
My order hasn't shown up yet, what can I do?
Can the card was sen to me be tracked?
Where do I pay with my card?
I made a payment but the app cancelled it.
What countries are you located in?
What do I do if I cannot access the app?
I want to use my American Express for adding money into my account.
I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?
Why is the cash transaction still showing as not completed?
What other fiat currencies can I use?
I was charged twice for the same thing.
I want a refund for my item
I tried activation my card and it didn't employment
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
My card was declined but it shows as multiple charges?
A transaction I did to my friend hasn't arrived yet, why?
Can you tell me how to top up on my card?
How do I return something for a full refund?