Instruct: Classify the given online banking query into its corresponding intent.
Query: why hasn't my virtual card come yet?
When will I get a virtual card? I haven't gotten one yet
How would I go about getting a physical card to use in stores?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Payment did not process
Do I pay extra for exchange?
I tried to get gas but my money was gone!
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
Is there a way to top-up when it reaches a certain balance?
Help me cancel a transfer.
I want my purchases cancelled.
Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.
If I don't have much money in the account can I auto top-up?
Can i choose a specific delivery date?
It didn't give me my cash
what is the status of my refund
I'm still waiting for a money transfer to show.
Why was I charged an extra fee when paying with card?
I need to delete my account.
My card payment has not been withdrawn from my account
I can't remember my password.
Are physical card available?
Hi, I have an apple watch. How do I use it to top up my card?
Explain why I can't do a transfer to an account.
Are there any charges for topping up a US-issued card?