Instruct: Classify the online banking query into its corresponding intent.
Query: I used my card top-up but all of the money is missing.
My wallet doesn't show my recent top up.
is it possible to cancel transactions?
How do I activate auto top-up when traveling?
Why is my cash deposit not in my account?
I lost my phone. Can I disable to app?
Why doesn't my Google pay top up work?
Someone has access to my card info.  I still have the card, but someone just withdrew cash.  How do I get this corrected/stopped?!
How can I access my account when I have lost my phone?
Why was I charged extra on my app?
Do cash withdrawals cost anything?
I have transferred some money but the balance hasn't changed
I lost my phone and need help so someone doesn't access my account.
I requested a refund but am unable to see it in my account. Why is that?
always exchanging currencies, do you offer a discount?
I am just waiting for the transaction to be completed.
Can you lookup my password?
My account balance has not updated since I deposited a cheque recently.
Why do I see an extra £1 charge on my statement?
When is my balance going to update, I just transferred some money
My new card isn't in my app, how do I get it in there?
Which flat currencies can I use from you?
Do I have to go somewhere to activate my card?
I got my American Express in Apple Pay, why is top up not working in my country?
Where do I find my code to verify my top-up card?
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.