Instruct: Classify the online banking query into its corresponding intents.
Query: Why hasn't a transaction I did to my friend arrived yet?
I sent money to someone but they haven't gotten it yet
Do I have a $1 extra fee on the statement?
Please explain why my payment was declined? I thought everything was good.
Are there any restrictions for the disposable cards?
I can't access my account.
Why is the top-up I made still pending.
Do I have to change my PIN at a bank?
How long is delivery to the US?
Can you tell me why I was declined from getting cash?
Is there any type of fee for currency exchange?
I keep trying to make a payment, but it doesn't work.
A fee came along with me paying with card
Why didn't my transfer complete?
Why was my card payment reversed?
Do you give refunds?
How dp i top up with a cheque ?
Please help me with the activation of the new card.
Are you going to charge me to collect the money?
Why have I not received a virtual card yet?
Where's my top up code?
I tried to withdraw cash and got declined, why is that?
What is the process to get a new card when your old one expires?
How do I get my card on the app?
How do I change my AUD into GBP?
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?