Instruct: Classify the given online banking query into its corresponding intents.
Query: Why was I charged an extra fee when doing a transfer?
Why was there a transfer fee on my account?
I have a fee for cash withdrawal
Why is top up not working if I use my American express with my apple pay?
Yesterday my phone was stolen from me :( What do i need to do about it?
I believe my card payment has reverted
I have an unknown debit charge in my statement, why?
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
Is this open to residents of all countries?
My statement indicates I made a payment to an unfamiliar merchant.
Is my PIN sent separably?
I am on vacation in Spain and need to change my pin.
How do I get refills to my card when I'm traveling?
I am having issues using contactless payments, could my card be damaged?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
How do I get a card if I live in the US?
I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
Is it possible to get both Visa and Mastercard from you?
What do I do about a debit on my account that I didn't make?
The cash I deposited using the ATM is still pending
The transfer on my account is not showing up.
Can I get information on the identity checks?
What should I do if I lost my phone?
What does it mean to have a pending cash withdrawal?
I see an unfamiliar Direct Debit payment.