Instruct: Classify the online banking query into its corresponding intents.
Query: If I order a card when does it arrive?
To deliver to the US, how long will it take?
Why is my balance still the same after a cheque deposit?
Why am I charged whenever I withdraw cash?
Can I order another card?
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
Can you explain your refund policy, please?
My card payments have stopped.
When I tried to transfer funds to my friend today I was unable to do so, why?
Where is the top-up verification code sent?
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app
Where is my money transfer?
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
Why was my transaction charged an extra fee when paying with my card?
What should I do if my smart phone is lost or stolen?
Are refunds allowed for certain items.
How come I can't find my payment?
I can't find my phone and I'm worried someone is going to use it
This is not right, I was told I could take out cash at the ATM for free?
I know there's money in my account, why did my account decline me?
Why was my transfer charged a fee?
Reason for my card to decline
This transaction needs both a Visa and a Mastercard.
The contactless payments are not working.
If I want my son to have his own account is that possible?
What countries are getting support?