Instruct: Classify the online banking query into its corresponding intent.
Query: The app declined my top up. What did I do wrong?
I tried to make a top-up and it was canceled, why is that?
Can I have more physical cards?
When I got my cash, the amount was not what it should have been, based on the exchange rate.
Help! I need to cancel a transaction.
I tried to withdraw cash, but got declined!
I refuse to verify my identity.
I saw that my transfer was declined.
I haven't received the PIN yet.
How long do transfers take to show up in my account?
My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?
My payment shows that it is pending will I be charged more money?
I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??
If my card was lost or stolen can I re-link it?
What currencies and cards do you support?
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
I have a payment that hasn't went through yet.
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
What do I need for the identity verification?
Can you tell me why I haven't received my new card?
It says pending status for my payment. Why?
My payment has not been accepted.
I think the currency exchange that's been applied is wrong.
My card got stuck in an ATM.
My friend says he hasn't received my transaction
My ATM card isn't working for a withdrawl