Instruct: Classify the given online banking query into its corresponding intent.
Query: When I got cash, the exchange rate applied was wrong.
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
Is there any way to see my card in the app?
I didn't know I was going to get charged to use my card.
There is a cash withdrawal on my statement that I did not make
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
Is there a reason I was charged an extra fee for using the ATM?
Has my top-up been cancelled?
I have a cash withdrawal on my statement that I am unsure of.
I did not get enough cash
I reside in the US, but I want a card.
Please explain the extra fee when I paid with the card.
What is the exchange rate for EUR?
I would like to change my adress
Is there a reason why there is an extra £1 charge on my account?
The correct amount of cash was not received.
What currency can I use to add money?
My card payment didn't go through.
Can I cash deposit to top up my account
Are you okay with exchanges to EUR?
I need to deposit money to my account
I shouldn't have been charged but I see a fee, why?
What areas are cards delivered to?
How can I use my American Express to add money into my account?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
The app is saying I made a withdrawl but I didn't.