Instruct: Classify the online banking query into its corresponding intents.
Query: My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
Why has my top-up been reverted?
Is there a top-up limit?
Where do I need to go to change my PIN?
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
I haven't received my PIN yet. Do I need to get it from you?
Can you help me reset my passcode? I forgot it.
How is the current exchange rate?
I withdraw money abroad but I didn't get the right amount.
I don't recognize this payment at all!  Help!
How do I add an existing card to the app?
How do I use a check to top up?
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
Why is my app showing me taking money that I did not take out?
I have a transfer from the US, How long is the wait?
Can friends transfer money to each other?
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
What do I do now that I can't use this card?
What ATMs use this card?
Can you tell me what I need to do for the identity check process?
I returned something to a  store but can't see my refund.
I made a transaction, but I made it to an account I didn't mean to make it to.
Do you think you're asking for too much information about me?
My cash transaction isn't showing on my account
where is my new card?