Instruct: Given an online banking query, find the corresponding intents.
Query: I was charged two times for the same thing.
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.
I can't get my virtual card to work at all
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
My account says I have money but I withdrew it in cash.
Help! My account doesn't show any funds. Is transferring funds an option I can use?
Why is the payment showing as pending from things I bought this morning?
Any chance of getting the card outside the UK?
How can I change to another currency?
What do you think of the exchange rate?
I have a charge I did not make.
When will the transaction be done?
I have a trip coming up and want to add money automatically.
Can you send me more cards for my account?
I  see an extra 1£ charge on my app. Why did It charge me extra?
What is the cost for physical cards?
I have to quickly transfer something to China. How long will it take to arrive there?
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
There is a payment I don't recognize
How do I switch to a different currency?
How can I tell if my top-up has been cancelled?
What do you do to transfer money to my account?
I made a mistake of transferring, can I cancel my previous transfer?
Can I use a credit card from the US to top up?
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!