Instruct: Classify the online banking query into its corresponding intents.
Query: Where is the top-up card verification code?
Where's my top up code?
What do I do if my payment was reverted?
Why did my transfer to a beneficiary fail?
I prefer Visa, can I get that instead?
My top-up was reverted by the app.
I tried topping off my account with a card, but the money is not in my account despite the charge going through
This disposable virtual card is not working.
What should I do if I can't prove my identity.
I was charged two times for the same thing.
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
Do you accept cheques for top ups?
There is unusual activity on my account and I believe someone took my card.
I am having issues using contactless payments, could my card be damaged?
I want to delete my account.
How can I get a Visa and Mastercard?
Can I see where my funds come from?
How long will it take for my payment to go through?
I need to top up using a cheque
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
How come my cash withdrawal came with an unnecessary fee?!
Do you have EUR currency available for me?
Why didn't my top up work?
what amount of time does it take for a transfer to reflect and be available
Why was I charged a higher exchange rate when I bought something abroad?
Fees for currency exchange