Instruct: Given an online banking query, find the corresponding intents.
Query: I'd like to apply for a Visa Card.
Can both a Visa and Mastercard be received from you?
I returned something to a  store but can't see my refund.
What is the purpose for verifying my identity?
I am having trouble finding the top-up card verification code.
Where can I find the verification code for the card top-up?
how many transactions can go on a disposable card?
Can it be delivered on a certain date?
If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
withdrawal pending meaning?
I think my passcode was changed
How can I update my personal information after moving?
What steps do I need to get another card?
It shows that the transfer on my account wasn't allowed.
I tried using my card, but it doesn't work.
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
Is there a reason my new card hasn't arrived?
I can't remember my app code, can you reset it?
I don't have a way to prove my identity.
It seems like my card payment didn't work.
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
Where is the top-up card verification code?
Why was my cash withdrawal declined by the ATM?
When I add money to my international card do you charge a fee to do so?
When will my card be here?
I want to exchange USD and GBP with the app