Instruct: Classify the given online banking query into its corresponding intents.
Query: Why have i been charged a fee for using my card?
I shouldn't have been charged but I see a fee, why?
My transfer to an account failed.
Can I see where my money is being transferred from?
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?
I was charged extra. Was the exchange rate for my payment last Saturday wrong?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I topped up last night but don't have any funds, why not?
Are there any discounts in exchanging currencies frequently?
My atm withdraw is stillpending
I see an unfamiliar Direct Debit payment.
Does the card you sent have a tracking number?
Are you sure this is the interbank exchange rate? This rate is really bad.
I made a payment and it was reverted and wanted to know why?
Can you check if my money has reached my account since it is not showing up yet?
My card appears to have never arrived?
How old must I be to open an account?
I have a fee for cash withdrawal
I have one other credit card from the US. Do you take that?
What reasons would cause my card payment to be cancelled?
What are the steps needed to top up with Apple Pay?
Using your app, would I be able to exchange between USD and GBP?
Are there any limit on the auto top-up?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
Is there a cash withdrawal fee? Because I just got charged?
Can you lookup my password?