Instruct: Classify the online banking query into its corresponding intent.
Query: I have lost my phone, what steps can I take to prevent someone using my account?
What do I do if I cannot access the app?
What type of ID do you accept?
How do I get my virtual card?
Help.  My card is broken.
What does top-up verification do?
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.
i didnt do this charge
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
Help! I've forgot my app passcode!
Why haven't I seen the cash from the cheque I deposited yet?
I can't get any money from my account.
My daughter would like a card from my account?  Can I do this?
What do I do when I get close to the expiration date of my card?
Is there a fee for topping up by charge card?
What is the procedure for depositing a virtual card
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
Is it possible for a person who lives in the US to get a card?
How can I create a disposable virtual card?
Will my other US credit card be accepted?
Why can't I top up by cheque?
Is there a specific date i can have it delivered?
I might have been charged on my debit statement by fraud.
Why is my withdrawal from the ATM still showing as pending?
Why is the ATM not allowing me to get cash?
My cheque is taking a while