Instruct: Classify the online banking query into its corresponding intent.
Query: Why is there a pending time on my transfer?
I sent a transfer and it has been pending for awhile. How long will it stay pending?
My phone has been stolen.  How can I make sure no one uses my account from it?
I'm still expecting the transaction to be finished
Can you tell me my code to get into the app?
How long does it take for the transfer to go through?
I'm concerned because my cash withdrawal is pending.
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
There is an unexplained $1 charge on my statement, can you please explain this to me?
I will be traveling.  Can I add money automatically?
Why was I charged a higher exchange rate when I bought something abroad?
What is limit of disposable cards  I can make per day?
I  see an extra 1£ charge on my app. Why did It charge me extra?
I transferred some money but it hasn't arrived.
need to verify source of funds
Why is there an extra fee on a transfer?
Is identity verification required for me to use my account?
Can I increase my top-up maximum?
I want to top up my account. Can I do it with Google Pay?
What credit cards do you carry
My throwaway virtual card won't work
I already paid to top-up but the funds aren't available yet, where are they?
I don't have a PIN at this point.
I must have entered my PIN wrong.
Which locations can I withdraw money from?
I'm unhappy with the exchange rate your cash transactions.