Instruct: Classify the online banking query into its corresponding intent.
Query: What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Where is the transfer that I did?
why hasn't a transaction to a friend cleared yet?
The card has suffered a security breach.
Delete my account now please.
I am not supposed to be charged a cash withdrawal fee, but I was.
Why do we need to verify top-up?
I might have been charged on my debit statement by fraud.
I get a "decline" message when doing a transfer
I am having trouble doing a transfer. A "Decline " message appears after making the transfer.
What is the closest ATM?
Even though I made a cash deposit, I am not seeing it in my account.
I just looked at my app and it seems I was charged extra, why is that?
Why am I being a charged for using my card?
phone is at a hotel, can i still use app
What are the steps needed to top up with Apple Pay?
Can you help me retrieve my card?
Why does my transfer keep generating an error message?
How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.
Why is my transfer stuck on pending?
Where can I find your exchange rates?
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
Why hasn't my friend received the transaction?
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
atm ate my card
Is topping up with Apple Pay possible?