Instruct: Given an online banking query, find the corresponding intents.
Query: Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
If I were to use a European bank card for a top up, will I incur a charge?
Do you charge for transfers?
Please give me both Visa and MasterCard, is it possible?
Do you have a return policy?
I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
Should I keep waiting for my card to be delivered?
My salary is in GBP, do I need to exchange it before putting it into my account?
What do I need for activation of my card?
My transfer was declined. Why did this happen?
I cannot activate my card.
I would like to cancel my previous purchase.
is it possible to cancel transactions?
How can I move money from my account at a different bank to the account I have at this bank.
Is it possible to get one of your cards in the European Union?
Are there any specific cash machines that I have to go to in order to change my PIN?
What was I charged a fee for card payment?
Can I deposit money using Apple Pay?
I can't use my card because it is not working.
How do your exchange rates factor in?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
How do I make a currency exchange?
I haven't received money from a transfer?
Does it cost anything to transfer money for a top-up?
Can I get a Visa or does it have to be something else.