Instruct: Classify the given online banking query into its corresponding intents.
Query: Please explain why the funds I added were returned to my account.
Why won't my top up go through?
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money
Do you know how I can verify that I did a top-up to my card?
Can I use my apple watch to top-up?
I would like open a second card for my daughter, how can you assist me?
Is exchanging currencies a feature of the app?
What currencies do you support?
Why is it saying my card payment is declined when I made it?
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
It appears my top-up is still pending.
Why was I charged more than I should have been?
My money transaction hasn't arrived.
I suspect someone used my card.
I do not recognise the card payment.
Why won't you accept my payment? I keep trying with this card and it's not working.
Do you have any top-up limits?
What is the process for setting up and account for my child?
What are my limits on disposable cards?
Can I add to my account using a cheque?
Why would you decline my card?
Payment I didn't do.
I think my top up is still pending?
I'm being asked for a verification code. Where do I find it?
It didn't give me my cash
Why is there a cash withdrawal I didn't make?