Instruct: Classify the given online banking query into its corresponding intents.
Query: I would like to cancel my previous transaction
I made a mistake and did a transaction to a wrong account, can I cancel?
your company is awful, i would like to delete my account please
there were two of the same charge to my account
If I can, I would like to get both Mastercard and Visa from you.
how long are my top ups pending
Would reinstalling the app solve the problem?
What do I owe for a new card?
I topped up my account but the app failed to process it.
Do you accept cheques for top ups?
What are the charges if I exchange foreign currency?
How can I report that my card was stolen? I made a police report first.
how long should i wait ti activate my card
How long do European transfers take?
Is it possible to hold money in multiple currencies?
I still don't have a refund.
My statement shows an extra fee - what is it?
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
My product hasn't arrived even though I ordered it a while ago. I want a refund!
I think my top up was reversed.
I got less cash because of the exchange rate.
The disposable cards, what are they for?
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
Need help with a stolen card.
why have I got a pending transfer? I'm confused!!