Instruct: Classify the online banking query into its corresponding intents.
Query: What is the reason when I tried to pay contactless at the bus, it didnt work?
Should i uninstall the app before i try it again?
Can I choose my Visa or Mastercard?
What steps do I need to take for the identity checking process?
Why is my balance still the same after a cheque deposit?
Why didn't I receive the right amount of cash?
What US cards do you accept?  I only have 1 other.
I could not get my card to work at a shop.
I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.
Do I need to do something to get a new card once it expires?
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
Hold old do my kids have to be to use the service?
Is there anyway to bypass identity verification?
Help Me!  I lost my card.  What should I do?
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
There is unusual activity on my account and I believe someone took my card.
What should I expect to be charged on a SEPA transfer?
Can I get spare cards?
How do I get a virtual card on my device?
I need to do a card activation.
How's the exchange rate?
I still don't have a refund.
I could not transfer to a beneficiary
Can I have my account add money automatically in certain intervals?
I want to deposit my check to top up my account
From which age can my kids use your service?