Instruct: Given an online banking query, find the corresponding intents.
Query: I would like to get an item refunded
I decided I no long want something that I ordered, and want a refund. How do I go about doing that?
Help me order my card.
My card has been lost! help!
My card's expiring a month from now, should I place an order for the new card?
My rate is not right when I used my card in a different country's money.
I just moved. How do I give you my new address?
Do you have an option for auto top up?
My address needs to be changed.
Explain to me how to verify the top-up card.
I had transferred some money but the balance hasn't changed.
Where can I sign up for a virtual card?
I think my card payment was reverted
The app is having trouble verifying my identity.
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
What currencies can I exchange?
I messed up and made a transaction using the wrong account.
What should I do if my smart phone is lost or stolen?
Is it possible for me to change my PIN number?
I went to top up my card and it was cancelled.
Is getting my identity verified required before I can use my account?
Can I auto-top up?  How do I do it?

Where can I use my card?
Can you explain why my Google Pay Top isn't working?
Why has my top up been returned?
I forgot the code I need to get into the app.