Instruct: Classify the given online banking query into its corresponding intents.
Query: Why cant I send money to a beneficiary?
My account transfer was blocked.
My identity verification is not working.
Will you send me a new card in China?
I want to add funds to my account. What payment methods are accepted?
How old do you have to be?
how do I know where I can get money withdrawn?
I need to dispute a direct debit.
How are exchange rates calculated at this bank?
Why doesn't it work when I use American Express to try to add money to my account?
My card activation attempt failed.
Why do you need all these details about my identity?
The ATM kept my card?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
Why do I need to verify a top-up?
When are you going to transfer the money?
I've deposited a check in my account but the cash isn't showing as available.
I can't remember what my password is
Tell me if there is a top-up limit.
why was a transfer declined
The item i bought exchanged rate was incorrect.
Unsure how to provide my identity.
I found my lost card. Am I still able to use it?
I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?
I am still waiting for a transfer to show up