Instruct: Classify the given online banking query into its corresponding intents.
Query: how is it possible to add another card to account
I would like some more physical cards, what is my limit?
My card is about to expired what will happen?
Can I get a new card even though I am in China?
I have been double charged
Can I receive my card anywhere?
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
Where can I find the verification code for the top up card?
Where is the PIN number found?
A payment in my account was made by someone I don't know
It's been a week since you sent my card and I still don't have it.
Can you refund my purchase?
I want to have an item refunded can I do that?
Please verify my source of funds.
My PIN got blocked, help.
It appears my transfer was declined.
There is a payment showing as pending and hasn't posted for a few days.  When will it post?
Problem with my top up going through
What documents are required for proof of identity?
Show me how can my friends top up my account.
need to verify source of funds
What are these disposable cards meant for?
Can my account have different types of currency in it.
There is a pending payment on my account, what does this mean?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
why have i not got my new card?