Instruct: Classify the online banking query into its corresponding intents.
Query: What value can I get for my currency?
What are the exchange rates?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
My card payment was cancelled it seems.
Please help me regarding a direct debit in the app that I don't recognize.
Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?
Why was the wrong rate applied when I bought something in a different currency?
I don't like the services, please close my account
The exchange rate for my electronic payment is incorrect.
Is there extra fees for making a withdraw in a different country at a cash machine.
I have been trying to exchange this for crypto but the app won't work could you please help me?
Fix my top up
Can I change from AUD to GBP?
Which currencies can I use to add money?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
I need a transaction reversed from my account.
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
I am inquiring about why there was an extra fee charged when I used an ATM.
Is there any reason my cash withdrawal still shows as pending?
The app says I made a cash withdrawal even though I didn't.
I noticed my card payment was cancelled, can you tell me why?
Why was I charged an extra pound?
I can't see my refund on my account
How can I get a Visa and Mastercard?
There is a cash withdrawal on my statement that I don't recognize
I am trying to exchange AUD for GBP, how do I do that?