Instruct: Classify the given online banking query into its corresponding intent.
Query: Why is checking my identity important?
What is the purpose for verifying my identity?
How do I change my account details?
Hurry and refund me, I am waiting
I am confused why there is cash I did not accept in my account
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
My phone is lost I don't want someone to use my account, what can I do?
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
What do I do if there is an electronic debit that is not correct?
What is this extra fee on my statement.
When do I set up my card PIN?
What does pending payment mean?
My cash withdrawal was not entirely complete
Do yo charge a fee for exchanging foreign currencies?
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
Is there a fee for topping up a card?
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
I received less cash than the amount I specified in the ATM.
I'm not in the UK, but can I still get a card?
I'm worried that my card has been compromised because I see a payment that I didn't make.
Why do I need to verify the top-up?
I checked my account today and saw that I was charged an extra pound that I did not spend.
I won't be pleased unless I get a Mastercard.
Could I get a mastercard if that's reasonable?
I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet.  It's been a day already!
Can you tell me what currencies I can use to add money?