Instruct: Given an online banking query, find the corresponding intents.
Query: why are all my identity details required
Why do you need to perform identity verification?
Why have I been charged a fee for cash withdrawal?
My account says I have a pending transfer.
Why is this not letting me exchange crypto? I need help making this transaction go through.
Can I get another card?
Is there an auto top up feature?
Will I be charged for exchanging foreign currencies?
Do you take both Visa and Mastercard?
How will I know when I can use the auto top-up feature?
I found my card, how can I use it again?
I see a direct debit payment on my app that I did not do
After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.
What's the closest place to withdraw money?
What should I do if I have used all of my PIN tries?
I used my card to top up, but the money is not there!
How can I add money to my account from another account I have?
How to access my virtual card
Is there a reason my refund isn't showing on my statement?
What reasons would cause my card payment to be cancelled?
How long does a bank transfer take to show up in available funds?
I am unable to prove my identity
What do I do after the ATM takes my card.
Can you tell me why my pop-up is still pending?
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?