Instruct: Given an online banking query, find the corresponding intents.
Query: I need a refund for something I bought.
Is it possible to get a refund?
It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
What can you use the disposable cards for?
My top up did not go through yet.
who do I talk to, to cancel a transfer?
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
Will you charge me more if I use a European bank card for a top up?
How long should I wait for top up go go through ?
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
Why would I get a decline message in a transfer?
Are extra charges added for sending out additional cards?
What countries do your accounts send and receive to?
There is a cash withdrawal on my statement that I did not make
How do I revert a transaction?
What countries can I use my account in?
Why is my balance the same after a transfer?
What is the pending payment on my card about?
The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
Is there a charge for transfers?
Will I be charged a fee for a SEPA transfer?
The currency exchange for my purchase in foreign currency is incorrect.
When did you send me my new card?
I paid with my card so so why was I charged a transaction fee?
Can you elaborate on why I have an extra charge just for transferring?