Instruct: Classify the given online banking query into its corresponding intent.
Query: Why can't I use my beneficiary?
Why am I unable to transfer money when I was able to before?
how do i dispute a payment I didnt make
Does it cost anything to do currency exchanges?
How old do my kids need to be to use your service?
There is a transaction showing in my app that I did not make as I have not used that card all day.  Please reimburse this amount to my account.
How do I take a block off my card?
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
I think the exchange rate for the cash I withdrew wasn't correct.
Where should I look for my PIN number at?
What is the procedure to transfer money to my account?
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
I don't recognize what this payment on my statement would be for.
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
When I got cash the exchange rate was wrong
Can you tell my why my funds transfer did not work properly?
Will my transfer be done soon?
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
My transfer hasn't arrived
where did my funds come from?
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
Can you tell me how to tell where my funds come from?
I moved, can I edit my personal details?
I just moved. How do I give you my new address?
Why are there additional fees for transfers?
Can I activate a card in the app?