Instruct: Classify the online banking query into its corresponding intents.
Query: Can I use my card while on vacation overseas?
Will my card work at all merchant locations?
Can I get a refund on an item?
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
Can you check the exchange rate on a cash transaction I did overseas
In which countries can I get a card?
Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?
My top up may have been reverted
Please verify my source of funds.
The exchange rate was wrong?
Why is it saying I have a pending payment?
Someone might have access to my card!  There are some strange payments showing up on my account.  What do I do?
After I used my card I saw I was charged a fee for using it
Can I get a card in the US?
Is American Express accepted?
What credit cards do you carry
how to exchange currencies
The exchange rate for my card payment doesn't seem right.
Will I be charged any fees if I want to add money with an international card?
Are currency exchanges free?
What do I do if I have exceeded all my PIN tries?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I see a cash withdrawal in the app that I did not do.
Do you allow exchanges of EUR?
Are the funds I requested from a merchant a few days ago in my account? I do not see them.