Instruct: Classify the online banking query into its corresponding intents.
Query: I was using a foreign currecy to make a payment and the applied the wrong rate.
The exchange rate is incorrect on an item I recently purchased in a foreign country.
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?
No refund showing in my statement.
I was given the wrong exchange rate when getting cash
Why am I being charged again?
How long do I have  to wait for my transaction to be completed?
Why am I not allowed to transfer money to my cryptocurrency exchange?
Is there a way to track my card?
Can someone in the US have a card?
Will I be sent a new card before mine expires?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
can you tell me where to find the top-up verification code?
Can someone please help assist me by explaining to me why my pass-code is not working?
How many times can I use my disposable card?
Can you provide information for freezing my card immediately?
I looked at my statement and found a payment I and found a mistake.
I really need to know how to change my pin.
I think there's been an unauthorized cash withdrawal from my account.
I have received my statement but I do not see my refund, why is that?
how do i avoid charges in the future
Please tell me how to edit my personal details.
My top-up was rejected
What should I do if I have used all of my PIN tries?
When do I set up my card PIN?
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.