Instruct: Classify the given online banking query into its corresponding intents.
Query: I logged in wrong and am blocked, how do I log in?
After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?
Do you offer any discounts for someone who exchanges currencies frequently?
How do I know where my funds come from?
How long does a top-up take to go through?
unhappy with service need to delete account
Is it right that I've been charged for transferring money?
Please tell me if I'm going to be charged for sending out more cards?
My account transfer was not cleared.
How do i authenticate a top-up card?
I was declined a transfer
Is there a charge for topping up by card?
Is it free to exchange currency?
It appears my top-up is still pending.
Are money transfers free?
want to know where funds come from
Is there a charge for a physical card?
I received the wrong amount of cash back
Where is the money that I transferred.
Why do you need to know so much about me for my account?
I'd like to know what the foreign exchange rate will be.
Is it possible for me to track the card is was mailed to me?
There was a problem with the exchange rate on a purchase.
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
I answered so many questions about my identity. Why do you need this info?
Will there be any fees for top ups?