Instruct: Given an online banking query, find the corresponding intents.
Query: I made a transfer and was charged extra. Why?
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I can't see a refund for a return I completed recently.
need help with google pay top up
Just received my replacement card, what steps do i need to take to activate it?
what are your exchange rates at?
I would like to order a virtual card, where can I get one?
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
Is there a way I can have a mastercard?
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
The machine gave me the wrong amount of cash.
What do I do if I still have not received my new card?
Why isn't my refund showing up in my statement?
Help me figure out how to link the new card.
How do I get selected for a visa card?
If I bought something I didn't like, can I get a refund?
Which cards are accepted for topping up?
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
Where can I change my PIN?
why does it take so long to verify my id
Says that my top-up is incomplete?
What type of card will I receive?
Is it possible to exchange currencies?
My top up was reverted. Can you help?
Which merchants accept my card?
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.