Instruct: Classify the online banking query into its corresponding intents.
Query: My card hasn't been working for even small transactions today.
I can't get my actual card to work
I would like it if I could get an item refunded
Why can't I see the top up I made?
I am unsuccessfully trying to make a transfer can you help?
Do you have a problem with EUR exchanges?
Is the fee with my cash withdrawal a mistake?
Card refund is not showing up in my statement.
how do i see what i transferred
I cancelled my card payment
Do top-ups have limits?
Do you offer disposable virtual cards too?
I would like to alter my personal details.
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
Why is my transfer pending?
What are the limitations on the disposable cards?
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
Can I withdraw money from another bank and transfer it into my empty account?
Please tell me, do you use Visa or Mastercard?
I want to take some funds from my other bank account and add them to this one.
Is there a charge for sending out more cards?
I'm interested in using fiat currencies, which do you support?
The cash I got at the ATM is still in my account.
can usa residents get a card?