Instruct: Classify the online banking query into its corresponding intents.
Query: How many digits identify the top-up verification code?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Can I use as many top-ups as I want?
What is preventing me from adding a specific beneficiary?
How do I link the new card that I just got from you guys?
I couldn't get the money I needed.
Is there a reason why my virtual card won't work?
My card payment failed.
Why do I get declined when I try to withdraw cash?
I don't want to use this method to identify myself.
Where did the  €1 fee in my statement come from
I think that the exchange rate for the withdrawal of my cash is not right.
The ATM cancelled a transaction on me when I was trying to get some cash out.
I cannot seem to buy something online with my card? the payment comes back, what's going on?
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
My payment for my card is not working
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
What exchange rates do you use?
I made a purchase earlier today but it is still listed as pending- when will it go through?
Why is my card not working anymore?
What do I do to get ahold of my own card?
What ATM machines allow this card?
where can I change my address?
Am I able to do top-ups with Google Pay?
What happens when I am charged twice?
I have arranged a transfer, but no longer need to send it. How do I stop the transfer?