Instruct: Given an online banking query, find the corresponding intents.
Query: How long do deposits take to appear? I've been waiting for more than a week and need the money!
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
Why did you revert my top up?
I don't have the means to prove my identity.
I submitted a transaction but it was for the incorrect account.
Why have you declined my card payment?
Is there a way to track the delivery of my card?
The ATM machine ate my card.
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
Since I just got married I need to change my name.
What should I do if someone else used my card?
Can someone help with my passcode?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
Can I get a refund?
How do I get a spare card?
Why has my top-up been denied?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
How fast can you fix an error in payment?  I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
How can I deposit money to my account?
My new card came in.  How do I activate?
Where do I pay with my debit or credit card?
If I order a new card, how much will it be and how long will it take me to get it?
Do you charge a fee on currency exchange?