Instruct: Classify the online banking query into its corresponding intent.
Query: My google top-up pay is not going through
what can I do if I got my American Express in Apple Bay but top up is not working?
Are there any charges for topping up a US-issued card?
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
Payment I did not make.
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
Can you tell me how to tell where my funds come from?
I want to change my pin number from an ATM. Is this possible?
Is there a reason my new card hasn't arrived yet?
I moved and need to change my personal information.
I believe my card payment has reverted
How do I reactivate my card?
I got cash abroad and need to check the exchange rate
I need to add my new address now that I've moved.
I can't verify my ID. Why?
I want a refund on this.
Can I purchase with cash or cheque?
I'm still waiting for the top-up!
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
Who gets support?
What are the uses for disposable cards?
I used my card and there was a fee
I looked on the app and it says I withdrew cash.  I didn't!
Do the disposable cards have any restrictions on them?
How do I top up with cash?
I would like to request a card.