Instruct: Classify the given online banking query into its corresponding intent.
Query: The wrong exchange rate was used for my cash withdrawal
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
Can I pick a new PIN?
I need to exchange a currency - can I do that here?
I entered the pin incorrectly too many times and now it is blocked. Can you help?
Can you tell me what i need for the identity check?
I think my transfer failed. What do I do now?
How do I know where I can use my card?
where is this money from
I'd like to know where my funds come from.
What is with the need to have all my ID information?
How long does it take for a bank transfer to show on my balance?
Are there certain cards and currencies you support?
Help! I'm missing money, I deposited a cheque but its not showing on my balance.
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
Is my card accepted anywhere?
I need to get a card, how do I do that?
There was an extra fee when I paid with the card.
I still don't have a card. How do I get one?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
Will I be charged a fee for topping up using a European card?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
How can I find an ATM that accepts this card?
I need help- I got mugged yesterday and they took everything so I can't use the app.
The expiration date for my card is coming up, how do I get a new card?
How do I verify my top up?