Instruct: Classify the given online banking query into its corresponding intent.
Query: Is a bank transfer acceptable for topping up my account?
How can I transfer money to this account from another bank?
what is the matter?
my phone was lost
The item i bought exchanged rate was incorrect.
Where are my funds? I topped off my car but it didn't seem to complete.
My account says I have money but I withdrew it in cash.
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
What amount can I top-up?
My card is stuck in an ATM machine, how do I get it back quickly?
Why do I see a fee when I do a transfer?
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Is there a tracking number for the card?
Can I withdraw money in my hometown currency while on holiday without any additional fees?
I am being charged the wrong amount on my card.
Do i have to top-up with my credit card before I can transfer?
Can you tell me whats going on with my card it seems to be not working?
How long do I wait for a transfer to take?
Why was my transfer stopped ?
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.
I don't know how to verify my identity.
My PIN has been blocked, what should I do?
Can I get a refund on an item?
Help!  In the app there is a direct debit that I don't remember.
Can I use American express with apple pay? Why does it make my top up not work?