Instruct: Classify the online banking query into its corresponding intent.
Query: I dont know what happened, but my payment was cancelled
Why have I received a rebate for my payment after a week?
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
I got charged two times for a transaction
How do I return something for a full refund?
I think that the card is stolen.  What are my next steps?
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?
Are you located in other countries?
I'm not able to withdraw money from the ATM but I'm not sure why.
My statement is showing I was Charged a dollar and I am not sure why.
There's a direct debit payment that I don't recognize.
Why is the identity check involved?
I must make several disposable cards every day.
Can you please explain to me why there is an extra €1 fee in my statement?
When will my top up be applied?
Is it possible to get a card when i'm not in the UK?
My new card hasn't came in.
why do i have a failed transfer
I was trying to top up my account and it isn't working
If I don't live in the UK, can I get a card?
There is payment showing that I didn't do.
Can you show me how to top up with Google play?
My account shows that I made a cash withdrawal but I cannot remember doing so!
What should I do if the atm eats my card?
Please tell my why I was charged a fee for using my card?
I did a money transaction and dont have a receipt