Instruct: Classify the given online banking query into its corresponding intents.
Query: my pin hasn't arrived in the post! How do I cancel it or get a new one?
How do I get my card PIN?
I wanted $100 but only got $20
The payment on my card shows as pending.
Where in the European Union can I get a card?
When will my pending payment finish?
How do I change my address ?
I need my card immediately.
Where did my money go? I'm not able to withdraw it from my ATM.
What is the extra €1 on my statement for?
I don't have a way to prove my identity.
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
Can you tell me when my card will arrive?
Where do I go to cancel a transaction?
Will I see the transfer in my account within the week?
I was charged a hidden fee when I paid with card.
When will my balance reflect a deposit?
I can't find my phone and I'm worried someone is going to use it
Is it okay to hold money in multiple currencies?
The refund isn't appearing in my account
Can I make a contactless payments?
How to order my card?
I found my lost card. Am I still able to use it?
I have a cash withdrawal that I do not recognise.
What is the current exchange rate?
What are the fiat currencies used?