Instruct: Classify the online banking query into its corresponding intents.
Query: when should I receive my refund
how does my statement get updated so i know when a refund will reflect on my balance
I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?
Can you  tell me how to get AUD not GBP?
How can I alteration my PIN?
Please can i get a disposable virtual card as well?
Why is there some cash that I did not deposit in my account?
My card payment might have been reverted.
I do not think the pop up went through yet.
How do I check security settings using the app?
How does a US resident go about acquiring a new card?
How do I verify the top up?
What do I do if I lost my phone?
Why hasn't my transaction completed?
I think my passcode was changed
Problem verifying my account
Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
What do I do if I find a debit charge that I know I didn't do in my billing statement?
I did not receive the correct amount for the exchange rate.
What are the exchange rates?
It's been two weeks and I haven't gotten my card, what do I do?
I must make several disposable cards every day.
Can you tell me what the problem with my card is? It was declined at a restaurant today.
Why haven't I gotten my payment yet?
I have a payment that hasn't went through yet.
What are the top-up fees for my card?