Instruct: Classify the online banking query into its corresponding intents.
Query: Why have I not received my PIN
How do I get a PIN?
I was declined when trying to withdrawal cash!
How long does a European transfer take?
Help, my phone was stolen, please advise!
Is American Express supported for adding funds?
I want to transfer a sum of money from another bank account I have into this one
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
my cash balance less than what I thought
There is a  €1 fee on my account I didn't authorize
What's the cost for exchanges?
Why am I being charged extra when I withdrew money?
My statement contained a one pound extra fee
A random charge got added to my card
I would like a  physical card sent to me.
What do I do if I do not recognise a cash withdrawal?
I am looking to delete my account. I'm not happy with the service provided by you.
A card has been sent to me, how do I track it?
how long does it take to reflect in my balance a top up
Are EUR exchanges acceptable?
I tried pulling out money at the ATM and it gave me an incorrect amount back.
what are the locations i can withdraw money
what are the exchange rates for foreign currency ATMs
I'm confused as to why my top-up did not go through.
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
How long do you have to wait to see your virtual card your ordered?