Instruct: Classify the given online banking query into its corresponding intent.
Query: Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.
Need help with a stolen card.
How do I close my account, since I'm dissatisfied?
how to delete account, not happy
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
can i top up from a usa credit card
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
Card payment didn't go through.
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
Why is my physical card not working?
Can I use app to reset PIN attempts?
Do I get a discount if I exchange currencies a lot?
What is the maximum times I can auto top-up?
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
Changing my PIN
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
the product is not working, can I get a refund?
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
Why wouldn't my contactless work for the metro?
How much does it cost to us US cards?
Can I use my Apple watch to fill my gas tank?
I've changed my mind on an item.  How do I get a refund?
Where are the ATMs that I can use Mastercard?
How can a payment be declined
Which card would I get, Visa or Mastercard?
I need to dispute a direct debit.