Instruct: Given an online banking query, find the corresponding intents.
Query: How are the exchange rates determined?
What's the foreign exchange rate I will receive?
My card is about to expire. Do I have to go to a branch to order a new card?
Why won't my transfer go through?
There are charges on my card that I haven't purchased.
I've got a repeated tranasaction on my card.
How long does it take for a purchase to go from pending to authorised?
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
A direct debit payment I didn't do shows in my app
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
what are you going to use my identification details for?
Are there any top-up limits involved?
Can you tell me why I was charged to withdraw cash?
I see a direct debit transaction in my app that I didn't make.
I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?
When will I get a virtual card? I haven't gotten one yet
Why did my transfer get declined?
What fees are there for adding money using an international card
For some reason my card payment didn't work
What do you do to transfer money to my account?
I live in the UK. Can I get a card?
I want to transfer money into my account, what do I do?
How long does it take for cards to be delivered after ordering them?
I made a payment but it was returned.
What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.