Instruct: Given an online banking query, find the corresponding intents.
Query: I have a fee and I don't know why
I didn't know I was going to get charged to use my card.
Looking at my statement I see that I was double charged for a payment I made.
A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?
I received a returned payment that I made.
Can I have money in more than one currency in my account?
I have a charge for something I didn't buy.
My source of funds need verification.
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?
My card won't work at all for anything.
Why is my top-up showing as reverted?
I haven't been able to complete any transactions on my card today. Do you know what's wrong?
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
Your service is bad.  Close my account.
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
What does it mean when a cash withdrawal is pending?
Why do I see a random withdrawal in my app?
The bank charged me fees for withdrawing cash!
I have duplicated transactions on my statement
How come I have pending transfers?
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
If I need to cash foreign transfers, how does that work?
I did not receive the correct amount for the exchange rate.
I'm not sure why my card didn't work
I tried to get cash in the ATM but it was not approved
What card types can I choose from?