Instruct: Classify the online banking query into its corresponding intent.
Query: Do I get charged if I get money?
What would I be charged in receiving a SEPA transfer?
I tried to top-up, why didn't it work?
How long will an urgent transfer from China take?
Why is it required to verify my identity?
My friend wants to send me money, can she?
Remove my account immediately.
I need info on activating my card?
I just deposited cash to my account and can't find it!
What currencies can I not hold many in, if so what are they?
I was charged twice for a few things this week when I only bought one. What do I do?
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
Are there a certain amount of transactions i can do with one disposable card?
What time will a transfer from the US take?
I'm still waiting on my new card to be delivered!
Why didn't this transfer work?
Problems with my top up
Who can I speak with regarding a lost card?
It shows that the transfer on my account wasn't allowed.
can the delivery be specific to my needs?
How do I close my account, since I'm dissatisfied?
Why is there an extra fee on my statement?
I need a new card to replace an expired one. Will it cost anything, and how soon?
How can I investigate a missing refund?
Given a choice, I'd rather have Mastercard.
How come there is an extra fee on my statement?