Instruct: Given an online banking query, find the corresponding intents.
Query: I'd like to order an additional card
What steps do I need to get another card?
The balance has not been updated.
Why was I charged a fee for withdrawing money?
When I topped up the app has seemed to reverted it.
It has been a couple of hours but I do not see my balance updated, can you help?
I am worried that too much time has gone by for a transfer to be completed.
What  is the verification process for a top up card?
Why isn't my id verified?
My card got trapped inside an ATM, what should I do?
I have a second credit card from the US. Will you take it?
I do I top up from my Apple Watch?
What are the steps needed to top up with Apple Pay?
what is the age limit for opening a new account
can i transfer money i the app
can i use both visa and mastercard
I sent a check into the system but still haven't received the cash yet
Do i need to verify my top up?
My cash deposit hasn't posted to my account.
My cash withdrawal is showing as pending, why?
I transferred some cash and it has not arrived yet.
It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.
I will need a new card because mine is almost expired.  How fast do I get a replacement and what is the cost?
There's an error with the rate that is charged.
How can I move money from an account at another bank to this one?
What is the status of my top up?