Instruct: Given an online banking query, find the corresponding intents.
Query: When I made a transfer I was charged extra.
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
What is this fee showing up in my account for?
I need to close my account.  Your company is terrible!
Can I top-up my google pay?
How long until my new card gets here?
I would like to cancel a transfer
What do I need to do to exchange my money?
What are my options for topping up, automatic and/or manual?
I was blocked by using the wrong pin too many times, can you help me?
I need to change my name, since i just got married
What currencies are approved to add money?
How can I find your exchange rates?
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue?
Can you explain why I am now getting charged a fee for using my card?
I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
My card is not working at stores.
I have been waiting over a week. Is the card still coming?
The ATM didnt return my card!
exchanging currencies costs what?
I want to use auto top-up. Is there a limit?
Do you charge if I use a European bank card for top up?
I don't understand why I was charged an additional fee for this service. Can you clarify?
Which ATMs accept this circuit board ?
who can put money in my account?