Instruct: Classify the online banking query into its corresponding intent.
Query: my identity hasn't been verified and i can't edit my details, what's next
Where do I go to edit my personal details on my account?
How can I change the currency I'm exchanging from AUD to GBP?
How much would I be charged for a transfer?
My refund has not shown up on my statement.
My new card isn't here and it was issued a week ago.
The exchange rate I was charged for a purchase was not right.
I bought something and want the money refunded can I get some help with that?
What fees are charged for a physical card?
Where'd the rest of my cash go from the ATM
My phone was stolen, what should I do?
I am overseas in China, can I get a replacement card?
I need help with understanding why my card is not working.
I made a mistake and performed a transaction on the wrong account!
My transfer failed to a beneficiary
What are the steps to change my PIN to something else?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
What is the dollar that I have pending on my statement there?
How can I find your exchange rates?
Please provide me a list of ATMs that accept my card.
My card didn't work at the ATM in Notting Hill.  Is my card working?
I would like to use one of my cards for a family member. Is that allowed?
What is the extra fee that showed up on my card?
The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
Can I revive a physical card.
Please explain how disposable virtual card work.