Instruct: Classify the online banking query into its corresponding intent.
Query: Why  am I being told this  transfer will not  go thru
Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
Where do I find a virtual card?
A payment shows up on the app that I never made.
Can I receive a refund for an item I purchased?
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
I am having trouble activating my card.
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
How do I go about ordering another card?
I need to change my phone number.
Someone might have access to my card!  There are some strange payments showing up on my account.  What do I do?
What do I do when I get close to the expiration date of my card?
What if my top up didn't work?
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Where can I see where my funds came from?
When I got cash the exchange rate was wrong
The service here is horrible, I want to delete my account.
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
What should I do if I think my card was stolen?
I didn't see the money I added to my card.
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
Would I need to pay extra for currency exchanges?
Where did my extra fee for the transfer come from?
The exchange rate was incorrect for an item I bought.
Why does my transaction have an added fee?
I would like to cancel my previous purchase.