Instruct: Classify the online banking query into its corresponding intent.
Query: My top-up is taking a very long time to complete.
I'm not certain my top-up went through yet.
I've just got married and want to change my name.
I got an cancellation error when I was topping up.
Why hasn't my balance been updated from the check deposit I made?
When do I set up my card PIN?
What are the charges for recieving SEPA transfers?
How was I charged extra when I used my card to pay?
How much is it to receive money?
I've got to have one of those virtual cards.
Do you accept cheques for top ups?
Can I use American express with apple pay? Why does it make my top up not work?
Why was my PIN blocked?
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
My card expires very soon.  What is the cost and delivery time to get a new one?
How can I tell the source for my available funds?
How do I know if my top up worked?
can I link a card of yours I already have?
My phone was left at a hotel and I can't access the app.
I don't recognise a Direct Debit payment
The exchange rate was wrong in the foreign country I got cash in.
I was charged more than once in a single transaction
Is there a way to track the new card you sent me?
I'm not sure where my phone is.  Can someone else use the app?
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
I received a transfer in GBP how do I change it to a different currency?