Instruct: Given an online banking query, find the corresponding intents.
Query: I used foreign currency to buy something and I think the rate applied is incorrect.
I recently bought something abroad but the exchange rate is incorrect. Why?
I have not received my card and it's been a week, what do I do?
My top-up seems to be pending for a long time?
What is the reason a transfer shows as pending?
How much to exchange currencies?
Where do you mail physical cards?
I'll send a check to top up my account
i cannot seem to activate card
I can't use the app because I got mugged yesterday and they took everything. I need some help.
I didn't receive the amount of cash I requested for the ATM.
How can I track my card's delivery?
What businesses accept my card?
I think there is a mistake.  I am being charged twice.
Why was my account assessed a fee?
Will it cost me to get a second card?
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy.  I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee.  What is this for?
I tried to transfer but it was declined
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
How do I get my card on the app?
Where can I find the exchange rate for my transfer?
I made a bank transfer earlier from my UK account.  I don't see it yet, can you check the status?
Why was I charged a random fee for a transfer I made?