Instruct: Classify the online banking query into its corresponding intents.
Query: Help, I need to top up my account. Where do I send a check?
Where's the button to top up with a cheque?
What fiduciary currencies are supported for tenure and exchange?
What is this extra pound charge for?
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?
Is there a fee for sending additional cards?
How many top-ups can be approved?
I got charged a fee that shouldn't be there from my cash
Is it possible to delete the account?
How do I dispute a direct debit transaction?
Is it free for top ups?
My card payment has not been withdrawn from my account
Do you take both Visa and Mastercard?
Where is an ATM?
Why is my cash deposit not in my account?
Where do I go to terminate my account?
I lost my card and need a new one, will it cost me?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
I see some transactions that I don't recognize.  I think someone stole my details.
I'd like to use my American Express to place money into my account.
I tried to do a transfer but I got a message that it was declined.
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
I couldn't transfer money to my bank, why not?
Why is my exchange rate wrong?
This transfer incurred a fee that I don't think is right.
I used to know my password, but not anymore.