Instruct: Given an online banking query, find the corresponding intents.
Query: When I tried to pay in a store my card din't work
The card payment is declined.  Please inform me why.
Why do the top-ups need to be verified?
I'm still waiting for my transaction.
Is there a limit to the number of disposable cards per day?
I still don't have a refund.
Why is a transfer I did recently still processing?
Can you tell me when my card will arrive?
I don't know what's wrong with my card, but it has not worked at multiple places today.
Did  my transfer fail?
My ATM withdrawal was declined.
Why was I charged an extra fee when paying with card?
I would like to know what exchange rates you use?
Can I use my card for online payments?
Is there an additional charge to exchange currencies?
How do I top up on my card?
I hope to get a Visa card
How do I know when my card will expire?
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
I got double charged!
i cannot find my card PIN
i need a virtual card
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
I have a direct debit that I did not set up
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
need to verify source of funds