Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you tell me why I was charged to withdraw cash?
Can you tell me why I was charged extra when I withdrew money?
I tried using my card, but it doesn't work.
Can you tell me what this fee is on my statement?
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
I would like to exchange currencies on the app. How do I do this?
I moved and need to change my personal information.
Can I get a card? I live in the US.
the balance has not changed, but I have deposited some money
What is the source of the money in my account?
The app failed to verify me.
I want to end my account
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
How do I get refills to my card when I'm traveling?
How long does it take to activate my card?
How do I fix a transaction to the wrong account?
Explain why a card payment would be cancelled?
It won't let me verify my identity.
An ATM swallowed my credit card!
I already have a card and want to link it
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
Why do you need me to do an identity check?
I don't want to use this method to identify myself.
Exchange rate on a purchase was incorrect
How long before I can see that my cash withdrawal has taken place?
I would like to dispute a direct debit transaction