Instruct: Given an online banking query, find the corresponding intents.
Query: What is this $1 charge on my account?
Please explain the charge of 1L in error.  I have purchased nothing in this amount.
I got a transfer fail message, but no explanation of why-- what happened?
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
When will the transaction go through?
Why hasn't my transaction completed?
Help! My account doesn't show any funds. Is transferring funds an option I can use?
Why isn't my cash deposit showing up in my account?
There's a $200 withdrawal on my statement that seems fishy to me.
I added money through a bank transfer and it is not showing in my balance.
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
I'm in China and need a new card. Please help.
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
Can you tell me your exchange rates?
What is the fee for a foreign currency exchange?
I need help fixing my contactless. It's not working anywhere I go today.
What is taking so long with my refund?
If i want to change my pin number can I directly from an ATM?
Why was I charged an extra fee from the ATM?
I paid with a card and there is an extra charge. Why?
I want this fee reversed from my account.
How can I verify my top up?
I can't get my virtual card to work.
My card payment wasn't declined
Why did my top-up not work?
Is my transfer pending?