Instruct: Classify the given online banking query into its corresponding intent.
Query: Can I pick between Visa and Mastercard?
How do I get selected for a visa card?
My top-up hasn't happened yet.
Is there a fee for adding funds with a credit card?
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
Can I use check to deposit?
I have a missing refund
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
My cash withdrawal was declined.  Why?
My new card came in.  How do I activate?
Since I got married, I need to change my name.
I want a refund
Is my PIN the same thing as my passcode?
I have been waiting over a week. Is the card still coming?
My transfer hasn't arrived
Can I change my card PIN?
I have lost my credit card in the ATM!
Help me verify my identity.
When can I expect a transfer from Europe to go through?
How can I go about getting a disposable virtual card?
Does the app allow for exchanges between currencies?
My transfer was declined. Why did this happen?
Why do I see an extra fee on my statement?
I cannot find my PIN.
What's the maximum amount I can top up my card with please?
Do I have to go to the bank to change my PIN?