Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you close my account please?
I need you to delete my account now.
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.
I can't get my virtual card to work at all
Do you know the process how to activate my card?
When can I expect a transfer from Europe to go through?
Can you help me get a disposable virtual card?
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
I want my card I just received to show up in the app. How do I do that?
Where do I go to update details?
My refund has not yet been credited on my statement
What is the current exchange rate?
What do I need for the identity check?
Is there a way to track my card?
Why would I need a disposable card?
Why did I get charged a fee for my card payment?
My bank card has expired, how can I get a new physical card?
Why did I get charged twice for the same thing
What do I do if my Google pay top up isn't working?
Is it possible to get a second card for my daughter?
I have been charged for one thing two times.
I was spending cash with my card and got a fee.
I just pulled money out of the ATM and was charged a fee, WHy?
Can you explain why my transfer was unsuccessful?
What is the process for getting an actual physical card?