Instruct: Classify the online banking query into its corresponding intent.
Query: I accidentally left my phone at the hotel so now I'm not able to use the app.
How can I access my account when I have lost my phone?
How much can I top up on my card?
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
How do I get my card active?
I exchanged cash when traveling and the rate was incorrect.
Why did I get a fee from the ATM?
I found my card, am I able to put it back into the app?
how do i find out about transfers
Duplicate transactions appear on my account
Why do my transfers keep failing?
My statement shows charges for things I never purchased. Were my account details stolen?
I want to use my card. How do I activate it?
How do I edit my personal details?
My card is due to expire soon.
Are there any discounts in exchanging currencies frequently?
Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.
I see I was charged $1 for a transaction.
How long will a transfer take from Europe?
In what way can I change my PIN and where do I need to be?
What does it mean if my payment has been reverted?
What type of ID do you accept?
How can I check to see where my funds come from?
Hi something is going on with the app.  I see some payments I didn't make?
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
What is an exchange rate?