Instruct: Classify the given online banking query into its corresponding intent.
Query: I am having trouble transferring money to a beneficiery.
Explain why I can't do a transfer to an account.
What country's money can I hold currency in?
Can you explain your refund policy, please?
If I can, I would like to get both Mastercard and Visa from you.
I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
I have been waiting for my top-up to complete and it still hasn't gone through.
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?
I have to verify my source of funds.
I notice that I have a card payment that's been cancelled.
Why do you guys need to verify my identity?
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
Why is the app showing a still pending message on a withdraw that has already been done?
Is it possible to get a new card in China?
Looking at my statement I see that I was double charged for a payment I made.
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
There is a refund missing.
Can I transfer my payroll to the bank?
What are the limits to where my card will be accepted?
I want to transfer some money from my other bank account into this one.
The app reverted the payment I made.
I would like to know where the funds are at.
Why is my transfer stuck on pending?
Are there any places that won't take my card?