Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the process for unlocking the pin?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
My card was not accepted in a shop
Why do we need to verify top-up?
My transfer did not work, what was the reason?
I am wanting to refill my card, is there a charge?
I have an unfamiliar direct debit in my statement.
The terminal I paid at wouldn't take my card. Is something wrong?
what is the age limit for opening a new account
What currencies can my account be in?
I did not get enough cash
Help! My account doesn't show any funds. Is transferring funds an option I can use?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
There is a fee from a transfer that is not supposed to be here!
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
An ATM machine didn't give me back my card.
Why can't I withdraw cash from this ATM?
I transferred money from the US, How long does it take?
How do I find the PIN?
I could not use my card in a store.
What is the reason my payment was not accepted?
How do I link one of your card that I already have?
Can you tell me what this cash withdrawal is?
What are the reasons a beneficiary would be denied?
I put money into my account in the form of a cheque, but my balance did not change.
Can you please explain why I was charged an extra fee for my transfer?