Instruct: Classify the given online banking query into its corresponding intents.
Query: I've been charged an extra £1 and I don't know what it's for
I have been charged an extra pound!
Can my salary be received here?
Why is my cash deposit not in my account?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
Why is my payment in pending status?
The app failed to verify me.
Can you accept my other card from the U.S.?  It is the only other one I have.
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
My password doesn't work.
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
The app is showing a direct debit payment that I never made
I am confused about your fee structure and was disappointed to see a fee for my transfer.
Why am I being charged again?
I might need to exchange between USD and GBP, is this possible with your app?
I cannot use my PIN.
How do I change my address ?
Where did my money come from?
You sent me a card and now I want to link it.
why would i be declined if i had money iin my account
I will be traveling.  Can I add money automatically?
I need mastercard as well as visa
my card details could be stolen, as i didnt make these transactions
There's a payment in my history I don't recognize
Why isn't my pending transfer finished?
Why is there a payment I didn't do?