Instruct: Given an online banking query, find the corresponding intent.
Query: I look but I see no virtual card. Why is that?
Where is my virtual card?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
how come i was declined
I used an ATM and wanted to know why I was charged an extra fee.
I heard that you support more than one type of fiat currency, would you tell me which ones please?
How do I dispute a debit that I didn't make?
Verifying the top-up seems like a hassle.
Is it possible for me to give my daughter a second card for this account?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Why am I being asked to verify my identity?
how long should i expect to wait when i add money
What do you require for identity verification?
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.
On the card that is coming, what's the tracking info?
I think my top up was reversed.
Can you tell me why I was declined from getting cash?
How do I get refills to my card when I'm traveling?
I need a single use card for shopping online
Can I choose my card scheme?
I deposited some money, but the balance has not changed.
There is a potentially fraudulent direct debit on my account.
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
for god sake, just delete my account i am sick of this
I need to transfer something to China. It is urgent. How many days will it take to get there?
I made a deposit but it is not showing up in my balance.