Instruct: Classify the given online banking query into its corresponding intent.
Query: Which cards do you support for top up?
Am I able to use my American Express to add money to my account balance?
Why is the refund not on my statement?
Please explain your exchange rate policy.
How many cards am I allowed?
Balance hasn't been updated following a bank transfer
Please help me with the activation of the new card.
Would I get a Visa or Mastercard?
I was wondering if you will take any fees in exchange for top ups?
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?
I cannot find my PIN.
Why can't I use this beneficiary?
When I add money to my international card do you charge a fee to do so?
Is top-up possible with Apple Pay?
Why did it cost money to transfer funds?
I got less cash because of the exchange rate.
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
How can I put more money into my account?
How do I link my card in the app.
I got double charged!
do i have to talk to someone to close an account or can i in the app
I don't know my password anymore.
Can I exchange an item for a refund?
I would like to dispute a direct debit transaction
Can I get spare cards?
I bought something in another currency, but the exchange rate was incorrect.