Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you convert to EUR?
Is it possible to hold money in different currencies?
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
Do you charge for transfers?
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while
The money disappeared after I topped up my account.
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
Is my new bank card on the way and is there a way to track it?
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
I am just waiting for the transaction to be completed.
I withdrew cash and was charged. Why?
Can you tell me where to find top up by cash deposit?
what is going on with my cash withdrawal? the exchange rate is wrong
My refund is still pending
What is this withdrawal as I do not remember making it.
Why is my deposit still pending?
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
What is the process for unlocking the pin?
I found my card again. Can I put it back into the app?
When do you charge fees on accounts? I just saw a charge on my statement.
Why was a payment cancelled on my account?
Where's the money I transferred into my account?
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.
I want a reason as to why my beneficiary is not allowed?
There is a payment that has not processed.