Instruct: Classify the given online banking query into its corresponding intents.
Query: The exchange rate for my payment last Saturday must be wrong because I was charged extra.
Why was the wrong rate applied when I bought something in a different currency?
I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
I could not get the ATM to work
I am waiting for the money to enter my account. How long does it take?
Why isn't my cheque deposit showing on my account?  I though it would be faster and would like to to look into it and help.
Can I change my pin at an atm?
Why hasn't the transaction I did to my friend arrived yet?
I would like to receive my salary in a different currency. How does that work?
I want to set up an auto top-up
I want to give a second card for this account to my daughter, would this be possible?
if i found a lost card can i put it back in app
I prefer mastercard.
My card is not working when I try to use it.
Set a new PIN please.
Why isn't the recipient seeing the transaction? I just sent the money.
The app passcode has completely slipped my mind.
Can I have money of different country of origin.
Has my card been lost in delivery?
I didn't make this payment!
I'm not sure why my card didn't work
I sent a payment but it isn't showing up in the app
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
How many purchases can I make with one disposable card?
I keep trying to make a payment, but it doesn't work.
I was charged twice.