Instruct: Classify the given online banking query into its corresponding intent.
Query: Are you Visa or Mastercard?
Do I get  a mastercard and visa?
What is the procedure for an expired card?
Why did you decline my transfer?
Why would my card payment not work?
How do I exchange AUD for GBP?
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
Please help me.  My card is missing.
What number of times can I top-up?
I want my purchases cancelled.
I need to cancel a purchase that I made the other day.
I'd rather not use my physical card, how can I get a virtual card?
What do I do to lock my phone after losing it so my account isn't accessed
I paid with my card so so why was I charged a transaction fee?
Which ATM's am i able to change my PIN?
Help me find the transfer that I did.
My transfer's stuck on pending.
please cancel the transaction
Why am I being declined?
I cannot get my card out of the ATM.
Whats the maximum number of disposable cards that I can get?
I don't know what this Direct Debit payment is.
On what do you base your exchange rates?
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
Where can I located the auto-top up option?
In regards to the PIN of the card?