Instruct: Given an online banking query, find the corresponding intents.
Query: Why is there an extra pound charge that is pending?
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
My card needs to be activated.
my statement contains an unknown payment
Can I use my card in Austria?
Why can't my ID be verified?
What if my top up is reverted?
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Can I get my money back on an item?
what do I need to do if the ATM kept my card?
I used my card to top up, but the money is not there!
I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.
Can I use this app to exchange between dollars and pounds?
Help.  My card is broken.
I might be paranoid, but someone may be using my card.
What is this direct debit in my statement?
Why didn't my friend's transaction arrive yet?
Does the app allow for exchanges between currencies?
Do you support fiat currencies?
What is going on with it saying my card payment was declined?
What cards do you accept to top up my account?
I received the wrong exchange rate for an item i bought.
Where am I able to get my PIN unblocked?
A fee came along with me paying with card
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.