Instruct: Classify the given online banking query into its corresponding intents.
Query: My purchase used the wrong exchange rate
The exchange rate used on your app is really bad. I'm considering closing my account because of it.
I used the wrong account.
Please tell me how I can get a virtual card.
What should I do?  My card has been stolen!
Why is my beneficiary not working?
My card is lost!  Please help me!
I am waiting on this refund, hurry up.
My contactless payments don't work.
Does it matter which card I use
is there a foreign currencies charge?
A payment is pending
I am missing a refund amount on my account.
Instead of GBP, how do I exchange for AUD?
How do I transfer funds if I am paid in GBP?
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while
If my card is going to expire this month, do I need to order a new one?
A withdrawal is showing that I don't recognize
I'm not recognizing the card payment.
The app is not able to realize that it is me.
There was an extra fee on my account when I got cash.
How long does it take transfers from Europe to complete?
My funds are low, can I auto top up?
How long does a transfer transaction take?
I am trying to complete a transfer but I keep getting an error message.
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?