Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I get a new card as your machine swallowed mine!
An ATM machine didn't give me back my card.
I am having trouble doing a transfer. A "Decline " message appears after making the transfer.
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
Why was a payment I made reverted?
i entered my pin in wrong and got it frozen. how many tries do i have
How do I make my card appear on the app?
What documents do I need to validate my identity?
If I make a mistake can I cancel the transaction?
Do you deal with EUR?
who charged my card
I'm in China and really need a new card.
Are there any top-up limits involved?
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
In what way can I change my PIN and where do I need to be?
What are age requirements for opening an account?
Will I be charged for topping up my account using a bank transfer?
Cash I did not get showed up in my account
Do I have a Visa card as an option?
How can I make my card show up in the app?
What are the steps of verifying an identity?
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
My credit card got declined for top up! What's going on? Can you check on why it didn't go through?
What should I do if I see an unauthorized withdrawal on my statement?