Instruct: Classify the given online banking query into its corresponding intents.
Query: What do I do if my payment was reverted?
I an not sure but it looks as if a card payment I made was cancelled.
Is there a reason for my top up to be cancelled?
Why can't I transfer to an account?
When will the check I deposited post to my account?
I think my phone was stolen. What can I do?
Can you please inform me of the restrictions for the disposable cards.
Could you please tell me why my purchases from this morning say payment is pending?
Is there any way to get another card on the same account?
How does the exchange rate work?
I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?
Is there a charge for receiving money?
How do I know which countries you provide service in?
I made a cash withdrawal and it is still listed as a pending transaction.
Why can't I use my card?
I made a transfer recently but it has not changed on my dashboard.
I've already sent the money out and still have not received money in my account.
What is the refund process?
Is there a top-up limit?
What do I do with my "decline" message on a transfer?
Why did the funds not transfer to another recipient?
What fees do you charge for the standard card?
I have an unfamiliar direct debit in my statement.
Will there be a charge for exchanging foreign currency?
I got a fee when paying with my card
Do you take SWIFT transfers?