Instruct: Classify the given online banking query into its corresponding intents.
Query: I can't see a verification code anywhere
why do i need to verify the top up?
Is there an exchange rate?
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
What is your check-cashing policy?
How can I go about resetting my passcode?
I see cash withdrawal activity in the app that is not mine.
Card payment still pending.
How are exchange rates determined?
Some cash was missing at ATM.
My American express works with my apple pay, why is top up not working?
Does the PIN come under separate cover?
Some cash shows up on my app.
I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I have a transaction showing up multiple times.
Unable to use my American Express with Apple Pay to top up my account
I tried my PIN too many times
Tell me how to top up my account using bank transfer.
Can I top-up by cheque?
If I live outside of the UK am I still eligible for a card?
I tired but an unable to activate my card.
Can I order a new card by phone?
Where is my card?
My transaction is showing several times.
I was overcharged one extra pound!