Instruct: Classify the online banking query into its corresponding intents.
Query: Why has my card been declined?
For some reason my card payment didn't work
Is there a way to get a virtual card?
Why am I being charged a fee on a card payment?
I got less cash than what I specified at the ATM.
I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before.  What exactly are the fees?
Can I top-up my card using a bank transfer.
What currencies do you support?
Was my card payment reverted?
Can I choose between Visa or MasterCard?
How long do bank transfers usually take?
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
How can I go about getting a refund?
Can I start an account for my kids?
I need to change a transfer.
Is there a reason my top-up has been cancelled?
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
It looks like my card payment might have been reverted.
My transfer is still pending, why?
If I bought something I didn't like, can I get a refund?
I requested for a top-up but it has not reflected
What are these disposable cards meant for?
How do I transfer funds if I am paid in GBP?
What other credit cards can I use?
There are transactions that I did not make on my account, I think someone has my information.
what is this fee for transfering