Instruct: Given an online banking query, find the corresponding intents.
Query: I'm unable to verify my identity
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
Help me with a PIN change.
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
Why didn't my transfer work?
How many disposable cards can you own?
Was I charged extra for using my card?
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
How come I was charged an extra fee when paying with the card?
Is there a fee for european bank cards?
What is your currency exchange fee?
What should I do after I've moved and need to update my personal details?
I was charged an extra pound.
I tried transferring to an account but it didn't go through. What happened?
Will be Apple Watch be able to let me top up?
Are EUR exchanges allowed?
Um, my top up didn't work
Can I get some help to get me card activated?
How long does it take for a payment to change from pending?
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?
I need assistance activating my card?
How long does it take to show a deposit I made to my balance?
I got billed an extra pound!
What's the web address to unblock my pin?
How can I change my Rowlock ?
The card payment I made didn't work.