Instruct: Given an online banking query, find the corresponding intent.
Query: tell me why I was charged more with my card?
What is the extra fee that was added when I used the card?
This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.
Why can't my transfer complete?
Do you support all countries?
Can you transfer money to your card by bank transfer?
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
I am here to change my adress.
I don't want to use this method to identify myself.
I need more physical cards than I have right now!
I am yet to receive the money in my account how long will this take?
I made a payment and it was reverted and wanted to know why?
How many top-ups can be approved?
I must make a transfer from China and it is urgent. How long before the transfer is complete?
Why has my account balance not changed after depositing a cheque?
Can I add money to my card automatically during a trip?
How long should it take for my top-up to finish? I've been waiting a while.
Why doesn't the person I sent money to see that transfer yet?
Am I able to use my account if the identity verification is not complete?
What reasons would cause my card payment to be cancelled?
How did you arrive at the rate of exchange? I thought that I would get more cash.
I am being charged a pound out of nowhere. What is this?
How do I receive money from someone?
My ID verification hasn't gone through yet, but can I use my account anyway?
Why hasn't my withdrawal shown on my statement?
I no longer have my phone, what should I do?