Instruct: Classify the online banking query into its corresponding intent.
Query: Show me where to order my card.
How do I go about ordering a card?
How do I obtain a second card?
Are there virtual cards
I am not seeing recent cash withdrawal on my account.
My transfer isn't in
The exchange rate was messed up from the ATM
this verifying the top up is annoying
Why isn't my purchase exchange rate correct?
There is a payment that has not processed.
I need to reverse a transaction
Why was there a fee for my cash withdrawal?
Is there a charge for top-ups?
Why am I not allowed to verify my id?
What's the process for terminating an account?
Why did my card payment not work?
How do I report fraud on my card?
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
Can you  tell me how to get AUD not GBP?
What can I use to verify my identity?
I deposited a cheque and its been days and I still haven't received the cash!!
Um, my top up didn't work
Why hasn't my top-up finished pending yet?
How do I see my updated balance after I make a cheque or cash deposit?
Why is your exchange rate different on different days?
How long will this transfer from europe take?