Instruct: Classify the online banking query into its corresponding intent.
Query: I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?
Can I change my PIN on my phone?
why am I being charged a fee for transferring money ?
How do I order another card?
I would like to be assisted with the activation of my card.
I received the wrong color and size, can I return it?
Where do I find PIN for my card?
Is the identity check part of bank policy?
Why am I unable to transfer money when I was able to before?
The exchange rate applied is wrong for my international purchase.
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
what is source of my money
I am locked out from entering my pin.
How do I see my updated balance after I make a cheque or cash deposit?
My phone was taken yesterday, is there something that I need to do?
oh my god I lost my card! what should I do?
Can I track the card you sent to me?
How do I add a new card?
Can you please explain disposable virtual cards for me?
I received a different amount of cash than what I entered.
Can you tell me when my card will arrive?
I already have an account. Why can't I use it unless my identity is verified?
I am still waiting for a refund
Why does it matter that I prove my identity?
I believe my top up did not work.
I deposited money but my balance hasn't been updated yet.