Instruct: Classify the online banking query into its corresponding intent.
Query: The app failed to verify me.
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
Why is my transaction taking so long to complete?
I don't know what this Direct Debit payment on my account is for.
What will I need to verify my identity
What about a auto top-up?
Can you tell me how transferring money into my account works?
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
A payment on my statement is wrong.
card is being used by someone else
From which age can my kids use your service?
why didnt a transfer to my account process
The amount of exchange was not correct for the item i bought.
Can my friend send me money if it is not in US dollars?
I need to know what these extra charges are on my statement?
Can I receive my salary with this in another currency?
Is my child too young to sign up?
Why can't I transfer to an account?
How do I know what the exchange rate will be when I make an exchange.
Will I be charged for a cash withdrawal?
What do you require to verify someone's identity?
Am I able to top up with Apple Pay?
how long does it take to get my card i am in a rush
where can I find the auto-top up option?
Why would I be charged an extra fee while doing a transfer?
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?