Instruct: Classify the online banking query into its corresponding intent.
Query: I transferred money and it didn't get there.
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
I don't need to transfer anymore and I want to cancel it.
The top up failed
How do I find out my source of funds?
What forms of ID should I use for verification?
Can anyone else top-up for me?
Can you explain why my payment was charged a fee?
The ATM stole my card!
What do I do if my disposable virtual card doesn't work?
Can I select my card scheme or do you choose it for me?
Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
Where did the  €1 fee in my statement come from
Where can I use this card?
why isn't my top-up going through?
Is exchanging currencies a feature of the app?
My salary comes in GBP can I change my options somewhere?
How long does it take for a bank transfer to show on my balance?
I see an unfamiliar Direct Debit payment.
I got a strange fee when I used the ATM.
I don't understand why you want so much of my personal info.
Are there any top-up limits?
Is it really necessary to verify my Identity?
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
Why is the payment I made still pending?