Instruct: Classify the online banking query into its corresponding intent.
Query: Please help me regarding a direct debit in the app that I don't recognize.
There is a direct debit charge on my account that I don't recognize.
How to unblock my PIN?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
How much is it to use my US debit or credit card to top up?
Can I change my PIN on holiday?
Where'd the rest of my cash go from the ATM
Why does my statement show various transaction times?
How do I access the option to top up?
What is the procedure for an expired card?
The exchange rate that was applied for an international purchase was wrong.
Where is the money that I transferred.
Where can I find my card PIN?
A transaction is showing more than once.
The exchange rate for foreign ATM currency is wrong.
Can I have a duplicate second card?
I was charged a fee for the transfer, but can you tell me why?
How can I fund another account with my American Express?
Is there a reason why there is an extra £1 charge on my account?
What should I do if I see an unauthorized withdrawal on my statement?
Why would a merchant revert my payment?
My phone was left behind.  Can I still use my card?
I have a US credit card, will you accept it?
What do I have to do to prove my identity?
I do not know what this cash withdrawal is
Will my card work at all merchant locations?