Instruct: Classify the online banking query into its corresponding intent.
Query: I'm interested in getting a virtual card.  How do I get one?
want to know how to get virtual card
can I choose delivery times to suite me?
When will my transfer move from pending to confirmed?
I've completely forgot the code to get into the app.
Did  my transfer fail?
Can this app exchange American and English currency?
Make me understand why I am charged an extra fee when I use the ATM.
I already paid to top-up but the funds aren't available yet, where are they?
Why was there a fee with my cash withdrawal?
I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?
Can you tell me where my readily available cash has come from?
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.
I paid with card and was charged a fee that shouldn't be there!
What do I do to get ahold of my own card?
Is it possible to transfer money to my credit card?
I need information explaining why my top-up failed to go through
I am trying to find out how to exchange currency X with currency Y.
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
ATMs, which ones will accept this card?
My card payment was reverted, why?
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
I have duplicated transactions on my statement
Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.
How do I get money from friends?
There is an extra small charge on my card! What do I do?