Instruct: Given an online banking query, find the corresponding intent.
Query: My card got stuck in an ATM.
My card was eaten by the cash machine what do I do?
It seems that the rate I got is incorrect.
I attempted to top up using my card, but now the money just disappeared?
I could not transfer funds to a beneficiary; is there a problem with your software?
My card payment was cancelled.  Why?
Can you tell me what I need to do for the identity check process?
My card no longer works.
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
why didnt my account allow a transfer
Tell me why my topup wouldn't go through?
The app reverted my recent payment
Looks like my card payment was cancelled.
Are there any charges for using a bank card to top up
My Identity verification hasn't passed yet is it possible to use my account?
who can put money in my account?
If I want to send out more cards, do you charge extra for that?
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
the exchange rate was different than expected
Tell me why my card payment has been declined.
When can I expect my refund?
Where is the top-up verification code located?
What are the steps for getting money from a friend?
I didn't cancel my top-up.
What is the cost and time frame of getting a new card?
When will my new card be delivered?