Instruct: Given an online banking query, find the corresponding intent.
Query: Can you explain to me why a top-up would still be pending?
My money hasn't been deposited yet. When will it be?
I don't have a PIN at this point.
Why is my withdrawal from the ATM still showing as pending?
How long will it take to have my card mailed to me?
Where is my refund? it appears to be missing.
I am confused about your fee structure and was disappointed to see a fee for my transfer.
My transfer was declined, why is that?
Can I use app to unblock my card?
What do I have to do to get a Visa card?
I exchanged cash when traveling and the rate was incorrect.
After my checque or cash deposit, my balance didn't update.
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
I have a card payment I didn't make
Why was I charged for a cash withdrawal at the ATM?
How do you find the exchange rate?
I've just been married and need to update my name
My card needs to be activated.
I know I'm getting a new card but would like know when I can expect to receive it.
I would like to edit my personal information .
What do you demand for identity verification?
Why is there a charge when I took out money?
Is it possible to exchange currencies using the app?
My purchases from this morning are showing up as payment pending. Can you tell me why?
The top-up verification code is not visible.
Reverted top up