Instruct: Given an online banking query, find the corresponding intent.
Query: There is a direct debit that I didn't set up, what should I do?
There was a direct debit I don't recognize.
Please help me.  I am still waiting on a refund.
I tired but an unable to activate my card.
how many days processing new card?
For adding money, which currencies do you accept?
Is my account accessible even though my verification of my identity has not passed yet?
Can I have a spare card for this account please?
I'm still waiting for my new card.
Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?
What if my top up doesn't go through?
Can you tell me whats going on with my card it seems to be not working?
Is American Express accepted?
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.
Is there a fee to get an actual card?
I need to renew a card that's about to expire
I might need to exchange between USD and GBP, is this possible with your app?
I made a purchase earlier today but it is still listed as pending- when will it go through?
How many disposable virtual cards can you have?
Please list the countries you support.
Can other people top up my account?
How long after a failed topup will funds refurn to account
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
I was not able to use the ATM to get cash
Is a physical card also available