Instruct: Given an online banking query, find the corresponding intent.
Query: How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
Although I transferred some money, it has not as of yet, arrived.
After purchasing an item I noticed the exchange rate was incorrect.
Why does my top-up get cancelled?
I'm confused as to why my top-up did not go through.
How do I know when my new card is going to arrive?
What other credit cards can I use?
What's the transfer time from Europe?
It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?
How can I convert currencies?
I need another card for a member of my family. Is this possible? How soon can I get one?
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?
How do i go about linking a new card?
How do you check my identity?
My card couldn't pay in a shop.
The cash I wanted wasn't there.
Where is my recent refund in the my statement?
I have a fee listed for a transfer.
I could not get the cash I wanted
How to activate Google Pay for top up?
Do i have to top-up with my credit card before I can transfer?
I wish to be able to top up with cash.
I topped-up my account, but I don't think it went through.
The wrong exchange rate applied to my cash withdrawal.