Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the present state of the exchange rate?
I want to know your exchange rates.
Explain the extra fee on my card when paying.
In the app, where do I find my card PIN?
My card was stolen
I want to get a Visa
How do I receive a virtual card?
Can I add money automatically to my account while traveling?
Why is it showing that my account has been charged a dollar that is showing as pending?
I want a reason as to why my beneficiary is not allowed?
I have an account that is empty of funds. Can I transfer some from another bank?
I need to cancel a transfer I made.
Can you tell me about these disposable virtual cards?
Can I get information on the identity checks?
A payment is pending
I would like to delete my account now, please.
Can you help me reset my passcode? I forgot it.
It shows that the transfer on my account wasn't allowed.
When I topped up the app reverted it.
I am adding money, what currencies do you accept to do this?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
I tried withdrawing money in another country and the exchange rate was wrong.
I can't log in
how long does it take for a transfer to arrive
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?
I recently purchased something, and the exchange rate was wrong.