Instruct: Classify the online banking query into its corresponding intent.
Query: Could I chose the date to have it delivered?
i need to add express delivery if that's an option
Is it normal to get charged extra when i use my card?
Why didn't my card payment work?
How long will an urgent transfer from China take?
I only got some of the cash I requested from the ATM
I looked at my statement and found a payment I and found a mistake.
I don't know what this Direct Debit payment on my account is for.
I made a cash deposit, but it hasn't shown up in my balance yet.
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
Can I use my account now, even though my identity verification has not gone through yet?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
Can you help me activate my card
Can I create my own top-up limit?
The app reverted my top up
How does the exchange rate work on this app?
I didn't get the all the cash i wanted from the atm
How do I request a refund?
My transfer is still pending, why?
When will a cash withdrawal show up?
Does a discount apply if I exchange currencies frequently?
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
I have enough money in my account, so why is my card being declined?
I have an unknown direct debit payment on my account
A transaction I did to my friend hasn't arrived yet, why?
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.