Instruct: Classify the online banking query into its corresponding intents.
Query: I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?
When will I get a new card when I order it, and how much will it cost.
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
Why did my card payment get declined?
Can you deliver the PIN separately?
If I am in China, can I still order a new card and if so, how?
The ATM didn't give me what I asked for but my balance says it did
My card was declined
I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?
Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I would like to order a virtual card.
I need to cancel a purchase?
i bought the wrong size and would like a refund
What's the process to receive a second card?
Am I charged a fee to transfer funds?
lost my card in atm
I have multiple of the same transaction
Do you receive SWIFT transfers?
I haven't received the cash from the check I deposited.
Who gets support?
I made a cash withdraw and it shows up as pending why is that?
For what reason can I not transfer money to a beneficiary?
Is there a way to undo a transaction?
What happened to my top-up? I think it was cancelled.