Instruct: Classify the online banking query into its corresponding intents.
Query: My card wasn't working in a shop
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages.
Why isn't my refund shown on my statement?
What is the function of the disposable cards?
Will you please help me get my card back?
why top up is not working even if I got my American Express in Apple Bay?
Please explain the extra fee when I paid with the card.
Why am I charged a fee for using my card on some purchases?
Can I top up?
I can't find my card! Can you help?
How long will it take to get to the US?
Which merchants accept my card?
I don't want to verify my identity
What does it mean if it says my card payment has been cancelled?
Does this app have the same exchange rate as third parties?
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
Why is it taking so long to update my balance transfer?
No refund showing in my statement.
I would like help to revert a transaction I did this morning
I would like to order a virtual card, where can I get one?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
What are the restrictions of the disposable cards?
I want to add money to my international card, so are there any fees charged to do this?
I must change my address.
My contactless stopped working today no matter where I try to use it. How do I get it to start working again?
I did a transfer but its still pending