Instruct: Given an online banking query, find the corresponding intent.
Query: The exchange rate for the money I took out in a foreign country is wrong.
While abroad, I got cash, and the exchange rate applied is wrong.
I didn't do a payment and I have it now.
I tried to top-up but it got denied.
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
The wrong exchange rate was used when I purchased an item.
There is  a charge I don't recognize.
I need to verify my funds.
how to get new card?
Why was I charged twice?
I dont see my reciept
It's only been a few weeks my my top-up got cancelled
Are there downsides to using a disposable virtual cards?
Do you charge anything for topping up?
My card seems to not be working at all.
Can I withdraw from any ATM?
Please tell me what this direct debit in my statement is
Why can't I see the top up I made?
Why am I still waiting for my refund
Why is my transfer more expensive than I thought?
I transferred some money recently and saw a fee on my account, what's that for?
Are there specific ATM's that I can draw money from?
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?
How long will it take for the cash I deposited this morning to show up?
My salary is deposited in GBP. Do I need to choose the currency?