Instruct: Given an online banking query, find the corresponding intent.
Query: Where is the PIN for my card located?
Where can I find my PIN? I haven't gotten it yet.
I topped up but it isn't in my account
I sent a check into the system but still haven't received the cash yet
Why was I charged for withdrawing cash?
How long should it take for a transfer to go through? I have been waiting a while.
Can I use check to deposit?
Why hasn't my account updated to reflect my current balance?
Why couldn't I transfer to a beneficiairy?
I want to op up my account by using bank transfer. How do I go about it?
What needs to be done to activate and use a card?
I would like to cancel a transfer...is this possible?
I bought an item and the exchange rate was wrong.
I transferred money to my account but it is not showing.
I was declined when I tried to take out cash!
Can I open an account for my children?
Can you delete the account?
Where is the cash I deposited?
How do I verify the source of my funds?
Is there a fee to top up a US card using a debit or credit card?
What is the refund policy?
There was an extra charge when I used my card
I was charged twice for the same thing.
Where is my money transfer?
The card is non-functional.
Is it possible to get another card?