Instruct: Classify the online banking query into its corresponding intents.
Query: Have you sent out my card yet?
On the card that is coming, what's the tracking info?
Why is the ATM not allowing me to get cash?
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
I made a cash withdraw and it shows up as pending why is that?
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
How long does it take for a refund to appear?
I no longer need AUD, I need GBP instead, how can I make this happen?
Can I have it delivered on a specific date?
Can i add a new currency to my account?
Can you help me reset my passcode? I forgot it.
How long does it take to verify a cash withdraw?
Tell me what ATMs allow me to change my PIN.
My account balance has not updated to reflect my recent transfer.
When will my virtual card arrive?
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?
How long does it take for pending transfer transactions to post?
Can I change my pin at ATMs?  If so, what ones?
I can't figure out why I haven't gotten my cash, when I already put the check in the bank.
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
In the app, where do I find my card PIN?
I would like to reactivate my card that I previously reported lost. I located the card this morning.
My card arrived but I don't know how to get my PIN.
My card wont work at an ATM