Instruct: Classify the online banking query into its corresponding intent.
Query: What was the $1 charge for on my statement?
I was overcharged an additional pound.
I don't know my PIN, how can I find that out?
I just received my card and I'd like to activate it.
I couldn't get the money I needed.
My account is  new  why can I  not top up
Could I get tracking on the card?
Is a physical card also available
What is this fee showing up in my account for?
Even though I added money ey to the card, I couldn't use it
Why did I only receive a partial amount of what I tried to withdraw?
how do i get a refund for a direct debit payment i didn't make
Transferring money using credit card
Why can I not transfer money into my account?
Why is my withdrawal from the ATM still showing as pending?
My card has an issue, the payment has been deferred.
Why am I being charged for ATM fees?
I just checked my account on the App and there is a payment on there that I did not make.
Can I choose my card scheme?
How long is the delivery to the US?
I didn't set up the direct debit I have
The exchange rate given to me after a purchase, was incorrect
I tried to withdraw cash and got declined, why is that?
Yesterday my phone was stolen from me :( What do i need to do about it?
I think there has been a mistake on my exchange rate for this purchase.
I am having a problem with verifying my identity.