Instruct: Classify the online banking query into its corresponding intent.
Query: Why did I have to pay extra because I paid with my card?
I was charged a hidden fee when I paid with card.
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
I want to cancel a purchase
Can third party fees affect a transfer?
When will my card come? I need it as soon as possible!
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
Why am I unable verify my id?
There is a direct debit payment on my account that I didn't authorize.
My passcode was denied.
I need multiple cards per day, and they all have to be disposable.
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.
Foreign currency rates were put in wrong at an ATM i used.
My card gets rejected when I try to use it
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.
I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?
I made a cash deposit going to my account but it is not there
I tried to withdraw cash from your ATM but my transaction was cancelled.
What's the wait time for European transfers?
My top-up appears to be pending.
Do you support direct deposits from my employer?
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
I completed a transfer that isn't showing up on my account.
Can you tell me how long it takes for a new card to come?