Instruct: Classify the given online banking query into its corresponding intents.
Query: Someone must have found my card details as I don't recognize these transactions.
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.
This is not right, I was told I could take out cash at the ATM for free?
What happened to the transfer I did?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
Why hasn't my payment shown up yet?
Why is there a payment I didn't do?
I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?
Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!
How long will my payment be pending?
My card is expiring soon, How do I order a new card?
My card is stuck in the ATM?
I don't have my mobile device and am unable to make the payment because I forgot my details.
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
Is it possible for me to change my PIN number?
My PIN can't access my card, can you help?.
What is the cost and time frame of getting a new card?
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
Who do I make a check out to if I want to top off my account?
Is it possible to have more than one disposable card?
How do I know what exchange rate I will get?
How come I can't get money at the ATM
Can I schedule future top ups?
Am I charged if I make a top-up?
where can I change my address?
Where did the money I deposit go??