Instruct: Classify the given online banking query into its corresponding intents.
Query: I was charged an extra pound for no reason. Why is that?
Why is there an extra €1 fee in my statement?
who do I talk to, to cancel a transfer?
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
The app does not know it is me.
The ATM is messed up. It gave me less than I wanted.
What's the tracking on the card you sent?
I was charged two times for the same thing.
I have a cash withdrawal on my statement that I am unsure of.
Why would I get a decline message in a transfer?
What currencies and cards do you support?
What's the cost for exchanges?
How do I top up?
I would like to activate my card.
Why was there an extra charge because I used my card to pay?
The ATM took my card.
on my statement there is a payment that I don't recognise
Is there an alternative to a physical card?
Is it possible to link a new card?
My PIN can't access my card, can you help?.
i need help finding the auto top up option.
I don't understand why I was charged extra for withdrawing money?
Is there a fee for making a payment? If so, let me know why.
Where do I go to cancel a transaction?
I can't figure out how to change GBP to AUD, what do I do?
How much can I top up in a day?