Instruct: Classify the online banking query into its corresponding intents.
Query: I tried using my card at multiple vendors and now it's not working.
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
My new card has not been delivered to my home yet. What is going on?
Will my new card work outside of the EU?
I made a transfer and was charged extra. Why?
My new card just arrived, how can I activate it?
What limits are there on the virtual cards?
Extra charge during transfer
How long will a transfer be pending for?
For my account, how do I transfer money in?
Where can I get a new passcode?
atm refused to give me money
How do I get a refund for an item I bought?
What caused my cash withdrawal to be declined?
oh my god I lost my card! what should I do?
I received my new card.  Where is it in the app?
I deposited a cheque with some money, but the balance hasn't changed.
Could you please freeze my card immediately?
My card is about to expired what will happen?
my payment was rejected, do you know why?
What am I going to need in order to verify my identity?
I cannot see a refund in my account
How do I add my new card to the app?
I have never been charged a card payment fee before. Why did this change?
Can I pay online with my card?
I did not receive the correct amount for the exchange rate.