Instruct: Classify the given online banking query into its corresponding intent.
Query: If I exchange currencies on a regular basis, is there a discount?
IS there a fee to exchange currency?
The ATM is showing it gave me the money I requested but I didn't get that amount.
Why were there additional charges when I transferred funds?
What does it mean if my cash withdrawal does not show up properly?
why do you charge for transfers?
I would like my refund for this item I bought.
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Please help me.  My disposable virtual card won't work right.
I want a refund on the things i bought
Can you tell me where my readily available cash has come from?
Has my top-up been cancelled?
When will it be delivered to the US?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
The balance has not been updated.
Why is my last transfer pending?
Is there any age limit?
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

why are all my identity details required
Do I get Visa or Mastercard?
I am missing a refund amount on my account.
A direct debit payment I didn't do shows in my app
Can you make sure I get a MasterCard and not a Visa?
Can you please explain why my transfer failed?
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee!  I never would've made this withdrawal if I'd known I'd be charged so much.