Instruct: Given an online banking query, find the corresponding intent.
Query: Will I be charged to top off my account?
Am I able to do a SWIFT transfer with you?
What documents do I need to get together to verify my identity?
I haven't received the cash from the check I deposited.
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
I already made a transfer and want to cancel it, how do I do that?
What can I do with a disposable virtual card?
How long before I can see that my cash withdrawal has taken place?
The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why
Can you explain the transfer fee that I was charged?
Are there any charges for European bank card for top up?
What's wrong with my card? The clerk at the grocery store said it was declined.
Can I get a refund?
What is the cost and time frame of getting a new card?
Why did my card payment not work?
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
How long does it take for a payment to change from pending?
For the identity verification, what do you need?
Why did my payment go back to my account when I bought something?
Do you have a return policy?
i want to get my salary deposited as pesos?
I did not charge my account for that transaction.  That's an error.
How long does it take to make an urgent transfer from China?
There is a direct debit charge on my account that I don't recognize.
I dont have a pin
Why is the exchange rate on my card payment different than I expected?