Instruct: Given an online banking query, find the corresponding intent.
Query: Where is my new card if I haven't received it yet?
My card still hasn't been delivered
My card was charged more than expected.
The exchange rate applied is wrong for my international purchase.
Why has my transfer not arrived yet?
How do I top up by cheque?
Are extra cards free?
Why is my cash withdrawal still showing as pending?
I anticipate getting a Visa card
Why was my top up cancelled?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
There are transactions that I don't recognize. What do I do if I think someone is using my card?
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
Will you charge me more if I top up with an international card?
I need you to delete my account right now.
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
I prefer using Mastercard, can I substitute?
how come when i asked for 100 it only gave me 20.00 in the app
There was an extra fee when I was at the ATM.  Why?
I topped up my card but the app rejected it.
What is the youngest age for an account?
Are there any restrictions for the disposable cards?
My transaction is showing several times.
I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
My transfer is stuck pending? How do we fix it to it goes through?
Instruct me how to reset the passcode.