Instruct: Classify the given online banking query into its corresponding intents.
Query: My contactless payments don't work.
how to get new card?
Is it possible to get a physical card?
Why won't the ATM let me withdraw money?
What do you charge for an exchange fee?
Why hasn't my refund appeared on my statement?
I have a payment that is still pending
I took out money, and didn't get all of it.
My transfer failed, why did that happen?
Why does it still charge me even though I was unable to withdraw money from the ATM?
I have a disposable card but it does not work?
I topped up my account but the money isn't there now.
I don't know where this debit transaction on my statement came from.
I couldn't pay with my card
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
How much do you charge for exchange rates?
I got charged fees for withdrawing cash!
How do I change my account details?
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
Can you give me a virtual card?
Money was taken out without my consent,
When will the money show in my account?
I am looking for my top-up verification code and cannot find it.
There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.
What ATM machines allow this card?
Why is my cash withdrawal pending?