Instruct: Classify the given online banking query into its corresponding intents.
Query: I got charged a fee for transferring money.
I transferred money from one account to another account and I charged a fee for it. Why is that?
Are you going to charge me to collect the money?
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
The correct exchange rate wasn't given to me for an item I purchased.
It says pending status for my payment. Why?
I need to terminate my account.
Is there a way to link cards if I have one of yours?
Please tell me how disposable virtual cards work?
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
I tried to make a withdrawal from the ATM, but it was cancelled.
What's my limit for topping up?
Why am I still waiting for my refund
Can I get a card in the US?
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
Are EUR exchanges acceptable?
What are the steps of verifying an identity?
I have lost my credit card in the ATM!
what is the fee for a transfer into my account
How do you do exchanges?
Can I get a few more physical cards?
I haven't received my pin
The company is no good, please terminate my account.
I tried to do a transfer but it didn't go through.
I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?
Why won't my top up work