Instruct: Classify the online banking query into its corresponding intents.
Query: I noticed the currency exchange rate was incorrect after paying for something in a foreign country.
I believe you charged me too much to exchange my money
How do I go about getting a refund?
How can people transfer money to me?
Could you please tell me how to activate my new card?
Does a discount apply if I exchange currencies frequently?
I must make a transfer from China and it is urgent. How long before the transfer is complete?
Is there a discount for multiple currency exchanges?
I believe that the rate of exchange for my cash withdrawl is incorrect.
I am unable to activate my card, it won't let me.
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
Do you accept Mastercard?
I withdrew money and got a fee, please explain
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
The ATM didnt return my card!
I have a Visa and Mastercard, can I use these?
Can I use my Apple Watch to pay for gas?
Can I get an actual card
I prefer using Mastercard, can I substitute?
In my account I noticed my ATM withdrawal is still pending
How to verify top up card?
How long does it take to activate the card, as it does not look like its working?
The contactless payments are not working.
If I can't choose my card type will I be able to use it everywhere?
How do I change my name?
my card payment has been declined, do you know why?