Instruct: Classify the online banking query into its corresponding intent.
Query: Is it possible to go ahead and log in, although I have not been confirmed yet?
Must I verify my identity?
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!
How much longer is it going to take to get my new card?
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
I have a transfer from the US, How long is the wait?
Can I have it by a certain date?
is there a reason i need to verify top up
how much is it to exchange currency
what currencies do you accept?
Why wasn't my bank balance updated?
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
What do the disposable cards do?
My top up is pending still
Is my card valid everywhere?
I notice that I have a card payment that's been cancelled.
Which countries are you available in?
How do I turn on my new card?
Why can't I use this beneficiary?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
Can you tell me why I was charged $1 for a transaction?
Can I specify a day for my card to be delivered?
How do i go about linking a new card?
How do I change the details in my account?
I am inquiring about your auto top up feature.
My card is stolen.  Help!