Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is there extra cash in my account?
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
What do I have to do to get the contactless to work?
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
How can my friends top up my account?
The app does not know it is me.
Is it possible to have a discount for exchanging currency frequently?
What is the fee for a foreign currency exchange?
How long does a payment usually show as pending? Is it normal that mine is still pending?
I tried to make a transfer and it failed.
If my PIN number is rejected, how do I solve it?
My payment was cancelled
Please show me how my friend can send me money.
Please help me find my top-up verification code
A debit came through that I need to dispute.
why is there a fee for the transfer I made?
How come when I tried to pay contactless at the bus it didnt work?
I was charged multiple times for one purchase
I left my phone somewhere and can't use the app.
Why is the identity check involved?
Why is the cash not showing in my account for the check I deposited?
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
I was so embarrassed. Why didn't my payment clear?
How do I reset my passcode?
Can you close my account please?
Why are there additional fees for transfers?