Instruct: Classify the online banking query into its corresponding intents.
Query: So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
I was transferring some money to a friend, which I thought would be free, but I see there is a charge.  What's up with that?
I made a transfer recently but it has not changed on my dashboard.
I need my card activated.
I made a top up yesterday but it's still pending.
What reasons would cause my card payment to be cancelled?
Can it be delivered on a certain date?
What are the steps for getting money from a friend?
why do I have an unknown payment?
what to do about stolen phone
For SEPA transfers, what kind of charge will be applied?
I've transferred money into my account but the balance is the same
Where is my missing cheque I deposited?
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
Can I have a discount if I exchange currency often?
There's an error with the rate that is charged.
I need to cancel a transaction immediately.
I tried to make a payment with my card and it was declined. Why is it pending?
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
What kind of cards an currency do you support?
When should I expect to receive my card?
Is there a way to verify a card top-up?
What is delivery speed to the United States?
I can't seem to be able to use my card
Where do I go to terminate my account?
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.