Instruct: Classify the online banking query into its corresponding intent.
Query: How do I order my card?
Can I revive a physical card.
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
i would like to dispute a direct debit payment
Is the card welcomed by everybody?
What countries can I use your services?
Can you tell me why I haven't received my new card?
How can I tell if my top-up has been cancelled?
I need a second card, can I have more than one?
Do you accept Visa or Mastercard?
What do I do if I can't prove my identity?
Why are all my card payments being declined?
Can I specify a day for my card to be delivered?
I have to quickly transfer something to China. How long will it take to arrive there?
How many different cards can I have for my account?
How come my refund hasn't appeared on my statement?
What commission do you take for currency exchage?
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
Help!  There is a cash withdrawl on the account that I didn't make!
Can I top-up any amount I wish on any given day?
Do I have to go into the bank to change my PIN?
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
Help, I don't see my money i just added.
I tried to top-up but it got denied.
How do I get my card back quickly from a bank machine that it?
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!