Instruct: Classify the online banking query into its corresponding intents.
Query: I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening .
How can I change my account details?
I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?
What was I charged a fee for card payment?
I cancelled my card payment
Estimated time arrival for transfers?
how many uses are the disposable cards good for?
How can I change my name in my profile?
Can I use any card and currency?
My Google pay top up isn't working. Help.
Why does my payment appear as pending?
What do I do if my card gets broken?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
You sent me a card and now I want to link it.
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
After depositing a cheque my balance did not change.
I would like to track the card you sent to me.
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
how to get virtual card
What top up charges are there for US cards?
How do I fix a payment that was reverted
Why isn't the transferred money there?
Why did using an ATM cause me to be charged an additional fee?