Instruct: Classify the online banking query into its corresponding intents.
Query: It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.
i have tried everything to complete a transfer but can't, what should i do next
The ATM I used for foreign currency provided the wrong exchange rate.
How long does it take for pending to go through
I would like to get both Mastercard and Visa card from you if that's possible.
The ATM cancelled a transaction on me when I was trying to get some cash out.
Why can't I make a transfer?
can i deposit a check here?
Why was my cash withdrawal given the wrong exchange rate?
Help me access the card I already got so I can information from it.
It appears my top-up has not gone through.
Can I hold more than one currency?
how do i track the moeney
No Visa please. I want to continue with Mastercard.
I was double charged at a restaurant can you take the second charge off?
I am having trouble verifying my id.
I forgot my PIN and now it is blocked.
I think my card is lost.  What do I do?
How long will a transfer take from Europe?
There are transactions that I don't recognize. What do I do if I think someone is using my card?
Will I be charged if I add more cards to the account?
This stupid system is not letting me prove my identity.
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
I would like to know why a withdraw I made for some cash shows up as pending.
I am not satisfied with your company and wish to delete all accounts immediately.
My card is not able to be activated how do I get it to work?