Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a way to reset the passcode?
I've forgotten my passcode. Can I reset?
why was i chargged
I didn't set up a direct debit payment on my account.
I need a new card.
I think that the card is stolen.  What are my next steps?
What are the uses for disposable cards?
I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee!  I never would've made this withdrawal if I'd known I'd be charged so much.
I keep trying to make a payment, but it doesn't work.
Is it on purpose that my payment has been returned to my account?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
When will my account receive the money?
I am under the impression that my top up is still pending
My card was declined at a restaurant today and I don't know what the problem is.
I heard you have virtual cards. How do I get one?
How much to exchange currencies?
I want to activate my card, how do I do it?
How can my account have money transferred into it?
Can you please tell me why I was charged an extra fee on my transfer?
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
Is identity verification required for me to use my account?
Which countries are you in?
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
I see a charge of 1L I do not recognize on my statement
How to edit personal details?
I think my pin has been compromised, what do I do?