Instruct: Classify the online banking query into its corresponding intents.
Query: Is there an additional charge to exchange currencies?
Would you be able to offer me a discount, since I need to exchange currencies frequently?
How much is the limit for top-ups?
I've tried using my card multiple times and it keeps getting declined.
What is the process for transferring money into my account?
A transaction I did to my friend hasn't arrived yet, why?
I got cash abroad and the exchange rate applied is wrong
There is an odd payment in my statement
Why did you give me so little currency?
Can I order a new card with the app?
I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?
Why isn't my refund showing up in my statement?
Set a new PIN please.
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
I completed a transfer that isn't showing up on my account.
How long will it take for my cash withdrawal to no longer show as pending?
I want to revert a transaction I did this morning
i have yet to get my pin
I can't remember what my password is
How do I transfer money into my account?
My card has been found. Is there any way for me to put it back into the app?
If my PIN number is rejected, how do I solve it?
Why can't I transfer money to a beneficiery?
I just moved. How do I give you my new address?
My credit card has been declined.