Instruct: Given an online banking query, find the corresponding intent.
Query: Help me verify my identify?
Help me verify my identity.
I can't remember what my password is
My purchases from this morning still have pending payments.
What if my top up didn't work?
What if there is an error on the exchange rate?
Which locations can I withdraw money from?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
I got charged a fee for transferring money.
What's the process for topping up my card?
Why do I still have a pending cash withdrawal?
How do I take a block off my card?
If I get a transfer from Europe, how long until it is in my account?
Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.
How are top-ups verified?
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
My card is not working.
How long does it take for a top up to be approved?
Is there a limit to using a disposable virtual card?
Do you support top ups?
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?
I asked for $40 and I only received $20, what happened?
Can you tell me if there are limits to disposable virtual cards?
I need to transfer to my account and cant.
Why am I charged a fee when using my debit or credit card?
How long will my cash withdrawal take