Instruct: Classify the given online banking query into its corresponding intent.
Query: When I topped up the app has seemed to reverted it.
What reasons could cause my top up to be reverted
Why wasn't my bank balance updated?
Where can the pin be located?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
What are the top-up fees for my card?
Do you charge a fee for adding money in USD?
Where is the top-up verification code?
why can't my beneficiary make transactions?
Why was my transaction declined?
For the identity verification, what do you need?
Can third party fees affect a transfer?
I had a cheque deposited, but I don't see my money yet?
I need my virtual card
My transaction went through but I was charged a fee. Why?
Why are the things I bought earlier today still showing as pending?
My card hasn't shown up yet.
Why is allowance not being given to my beneficiary?
My identity can't be verified for some reason
You did not give me the correct exchange rate for an item that I bought.
Why hasn't my transaction been completed?
What is this witdrawal
How do I use a check to top up?
Why is there a charge for my transfer?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
What are the steps to activate the card, as it does not seem to work?