Instruct: Given an online banking query, find the corresponding intents.
Query: My atm withdraw is stillpending
my cash withdrawal has not come out of my account yet.
My identity can't be verified for some reason
My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?
I bought something while traveling, and the exchange rate was wrong.
I am trying to revert a transcation I did this morning
Will you charge for a physical card?
I received $20 but I entered $100
My refund is still pending
Why is this payment pending?
Is there a fee that comes with transfers?
I might be paranoid, but someone may be using my card.
Please help me.  My disposable virtual card won't work right.
Isn't my top-up supposed to mean its complete?
how much does it cost to add money to my card
How do I receive a card?
why was i chargged
I was wondering if you will take any fees in exchange for top ups?
is there a reason i need to verify top up
how much does a card cost and why do you charge me
My PIN can't access my card, can you help?.
Is there an extra fee to exchange currencies?
I need to move money to another beneficiary. Why is it not working?
I have a transaction and would like to know if I it's cancelable?
There is a direct debit charge on my account that is not mine.
What's the reason for needing to verify my identity?