Instruct: Classify the online banking query into its corresponding intents.
Query: My card payment has been declined
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
In my app, a direct debit payment that I didn't do shows up.
Do you receive SWIFT transfers?
Do I have a card PIN?
My top-up is not working. Why is that?
How many disposable cards can you own?
Please provide me a list of ATMs that accept my card.
How can I verify my top-up card?
Can I put my old card back in the app?
What is the most I can top-up?
My bill shows the same charge more than once
I withdrew cash and I think the exchange rate is wrong.
Is there an alternative to a physical card?
If I wanted to change my PIN, how would I do that?
Could you assist me in finding my lost card?
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
If I exchange currencies on a regular basis, is there a discount?
I have a payment that shows twice
Do you have charges now when you pay with a card?
is there a way to change name?
There is a strange payment on my card.
How can I cancel a transfer I made
tell me how to get a refund for something I bought.