Instruct: Classify the given online banking query into its corresponding intents.
Query: I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?
Am I allowed to carry an additional card?
My transfer didn't work how come?
I have been charged for one thing two times.
I am confused why there is cash I did not accept in my account
i have been trying to add money with apple pay but it wont work, why?
How does a US resident go about acquiring a new card?
After inputting the wrong pin too many times, can you now help me unblock my pin?
What should I do if my smart phone is lost or stolen?
How do I get a refund for an unauthorized direct debit payment?
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
Why did you revert my top up?
Which atms allow me to change my pin?
A transaction shows duplicate times.
How can I update my personal information after moving?
My ATM transaction was cancelled.
How can i reset my passcode ?
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
Please can i get a disposable virtual card as well?
Mastercard is preferred to me.
need to verify source of funds
It's been a week since I ordered my card and it's not here. Please help?
What's the top-up limit?
Tell me how a top up would be reverted.
How many disposable cards can I have at one time?