Instruct: Classify the given online banking query into its corresponding intents.
Query: Declined, transfer not completed.
The transfer that I was trying to complete was declined. What was the cause?
Is it possible that my card payment was reverted?
There is a payment on my card that I do not recognize.
Why am I seeing a direct debit thats not mine?
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
Do I have to go to an actual bank to change my PIN?
How can I activate the new card i got?
How long does it take for a purchase to go from pending to authorised?
I see cash withdrawal activity in the app that is not mine.
Why have you declined my card payment?
Fix my top up
Change my pin?
Is it possible to give a second card from my account to my daughter?
If I exchange foreign currency, are there any other charges?
Which countries do you support?
Are there any places that I can't use the disposable cards at?
Please explain the charge of 1L in error.  I have purchased nothing in this amount.
I am not satisfied with your company and wish to delete all accounts immediately.
I am having trouble transferring money to a beneficiery.
When did you start charging to make a withdrawal? How much is it now? I always thought it was free.
Hold old do my kids have to be to use the service?
I requested a refund but can't see it.
I no longer want this account, what should I do?
I got charged twice
I was declined when I tried to withdraw cash!