Instruct: Given an online banking query, find the corresponding intents.
Query: Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
Why was my account assessed a fee?
What is the basis of your exchange rates?
Can I have a supplementary card?
Can I use a credit card from the US to top up?
Will there be a fee if I receive a SEPA transfer
Why am I being charged for withdrawing cash but haven't in the past?
Why am I missing my refund
Are there any charges for topping up a US-issued card?
How long does the "pending" period of a transfer take?
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
My virtual car is not working.
I would like to order a virtual card.
I tried to make a top-up and it was canceled, why is that?
I'm unhappy with the exchange rate your cash transactions.
My card is missing!  Help!
This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.
Please help me unblock my pin which I put the wrong one too many times.
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
What is minimum age for an account?
How do I see the source of my money?
How do I activate my card, so that I can start using it?
I would like to know why so much identity information is required?
I need to dispute a direct debit.
Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.
how do i get into my account and edit my details