Instruct: Classify the online banking query into its corresponding intents.
Query: I have a charge for something I didn't buy.
I do not recongize a payment in my account.
What's a verification code?
My card hasn't arrived.
Is there a auto top-up option?
How do I find the PIN?
Is there any way to see my card in the app?
Will a cheque suffice?
I cannot tell what my top up currently is.
How long do I have to wait for a US transfer?
How do I activate my card that just arrived?
I found my card. How can I put it into my app?
I need a new card because the ATM took mine.
Do you know what your exchange rates are?
I believe my top up did not work.
Can I get a physical card
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
I asked for a refund but its not here yet
I noticed my card payment was cancelled, can you tell me why?
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
I got my American Express in Apple Pay, why is top up not working correctly?
What is your check-cashing policy?
The app won't identify me.
Help, I was charged twice!
I think my card is broke?
I have been charged a fee for getting cash