Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I dispute a direct debit transaction?
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
Which currencies can I use to add money?
Recipient has not received the money
There are strange transactions on my account.  What should I do if I think someone stole my details?
My payment has been declined several times.  Can you help me?
I lost my wallet and all my cards were in it.
I am waiting for a payment to be processed
Why hasn't my top-up gone through?
Why was I charged a fee when I withdrew money?
I didnt get the correct exchange rate for getting cash
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.
My transaction is showing several times.
I moved to a new city and need to change my address
I received duplicate charges.
why was i charged a fee to transfer
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
I prefer using Mastercard, can I substitute?
How can I find out where the funds are flow?
What would I be charged in receiving a SEPA transfer?
The payment on my card shows as pending.
A card has been sent to me, how do I track it?
Can you tell me what I need for identity validation?
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
what was the $1 fee i got
My virtual card is just not going through.