Instruct: Classify the online banking query into its corresponding intent.
Query: I was charged twice, when I didn't purchase anything twice.
I have been charged for one thing two times.
Why won't the machine accept my card anymore?
What is the extra fee that showed up on my card?
I have forgotten my passcode
Why is it taking so long for my money to appear in my account? I have been waiting a week!
How far is the closest ATM from me?
I have one of your cards, but I don't know how to link it.
I will be traveling.  Can I add money automatically?
I was overcharged an additional pound.
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
Why did the bank reject my transfer?
What is the age limit for an account?
Someone took my card without my permission.
How do you top up with a cheque?
What do I do if I forgot my passcode?
What is the max amount of top-ups?
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
There was an extra fee when I was at the ATM.  Why?
What is the process for getting an actual physical card?
I transferred money, why was charged for an extra fee?
I need to reset my passcode. Where do I go to do that?
Why hasn't my transfer from Europe gone through?
when should I receive my refund
Do you have to be in the UK to get a card?
I'm seeing a direct debit payment that is not me.