Instruct: Classify the given online banking query into its corresponding intents.
Query: Do top-ups have limits?
How often am I able to top-up?
Can you tell me exactly what fees I will expect to see in regards to your cards?
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?
which identity details are required
One of my payments was doubled
What do I need in regards to identification?
What card or currency can I use to pay?
What is the age limit?
I don't have my mobile device and am unable to make the payment because I forgot my details.
I use this card all the time so why did it get declined at the store today?
I am dissatisfied, I would like to close my account.
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?
I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?
Can you activate my card pls
Help, the ATM didn't give me all the money I requested
What countries do your accounts send and receive to?
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
Can I use your services without access to the app?
Can cards be dispatched on a specific date?
I think my card is stolen!
I do not understand why my pass-code is not working.
I got a transfer fail message, but no explanation of why-- what happened?
I am having trouble to verify my identity
I have trouble proving my identity.
Is it simple to transfer money using my credit card?