Instruct: Given an online banking query, find the corresponding intents.
Query: After a transfer, I see an extra fee.  Why?
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
Is it possible to get both a Visa and a Mastercard?
I received the wrong amount of cash back
Do I get an actual card?
Am I able to have a card sent to China?
I want to reactivate my card, I found it after thinking it was lost.
My contactless payments don't work.
from where are coming your exchange rates?
How can I sign up for a virtual card?
The exchange rate was not correct for the item I bought.
I don't know my PIN, how can I find that out?
I have the funds, why can I not use my top-up?
What is taking so long with my top up?
There is a withdrawal waiting.
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I left my card at a restaurant and now its missing.
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
The cash I got at the ATM is still in my account.
What do i do if the exchange rate was wrong for the item i bought overseas?
I am still waiting for verification.  Can I use my account before I am verified?
My PIN was entered wrong and now I am blocked.  Please unblock.
Is it possible to purchase more physical cards with my account?
What type of card will I receive?
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
The app is showing a cash withdrawal that I didn't make.