Instruct: Classify the online banking query into its corresponding intents.
Query: Why has my top up failed?
Why did the top-up fail?
I made a purchase but the exchange rate is wrong?
What currencies are approved to add money?
I would like to alter my personal details.
I want to change my account details.
I want to reactivate my card, I thought I had lost it but found it again this morning.
Why do I need top-up to be verified?
What are the current exchange rates?
What is this fee debit on my account?
How can I exchange AUD for GBP?
There is the same transaction showing more than once.
I found the exchange rate for my cash withdrawal is wrong
What information am I going to have to have in order to do a transfer with my card?
How do you decide what your exchange rates are?
I'm still awaiting for the completion of the transaction.
How can my account have money transferred into it?
My marital status has change, I got to correct my name to reflect that.
Is there a way to make my money usable in another country?
I see a charge for a direct debit that was not me.
How about disposable virtual cards?
I am having trouble verifying my id.
What's the reason for needing to verify my identity?
Can I top-up by cheque?
What's the best way to use a cheque to top up?
Why hasn't my transaction arrived?