Instruct: Given an online banking query, find the corresponding intents.
Query: Why have I been charged a fee for transferring money?
Are transfers not free? I didn't know I would be charged for transfers.
I ordered a virtual card but it hasn't come through yet
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
I was spending cash with my card and got a fee.
How old do kids have to be to open an account?
My new card has not been delivered to my home yet. What is going on?
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?
I just replaced my phone but how do I use my card information?
I still want to use my account but haven't verified is that OK?
What to do if my physical card is not working?
For the disposable cards, what are the restrictions?
Why did I get charged extra?
I'm sure I have enough money so why didn't the store accept my card?
The ATM is showing it gave me the money I requested but I didn't get that amount.
my card details could be stolen, as i didnt make these transactions
Can I use my card anywhere?
top up by my card is that possible?
Where do I have access to a virtual card?
Does it cost money to top up?
Can I get a Visa or does it have to be something else.
How long does it take for my payment to process?
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
How do I order a new card? The current one is about to expire.
I've been to several different countries, can I exchange the cash with a discount for a large transaction?