Instruct: Given an online banking query, find the corresponding intents.
Query: What is the reason my top-up is still pending?
I believe my top up is still pending
I bough an item and the exchange rate was incorrect.
Why is it failing to top-up?
Still waiting for transfer to be completed.
How much does currency exchange cost?
Can you elaborate on why I have an extra charge just for transferring?
A withdrawal is showing that I don't recognize
IS there anywhere that a card cannot be delivered?
Something's wrong my card won't work.
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?
What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.
I made a cash withdrawl and there is a charge.  What is this?
Can I set automatic top ups?
I tried to top up and suddenly my money disappeared
If my card was lost or stolen can I re-link it?
Why does it say my transfer failed?
I'd like to know where my funds come from.
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
I was charged an incorrect exchange rate for a withdrawal.
who charged my card
Why am I unable to transfer money when I was able to before?
Please help.  There is a payment in the app that isn't mine.
How quickly can I transfer something to China?
Why isn't my cheque deposit showing on my account?  I though it would be faster and would like to to look into it and help.
I want to transfer a sum of money from another bank account I have into this one