Instruct: Given an online banking query, find the corresponding intents.
Query: I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
Some cash I didn't get shows in my app
When I use my card, it says decline?
Where do I find a virtual card?
the exchange rate is wrong from something I got in another country
What are the fees for using transfer to top off my account?
I would like to know the countries you are offer services in?
I wanted to know about a pending dollar that is on my statement.
Explain to me why a transfer would be declined.
I had an unexpected fee
Tell me why I need top-up to be verified?
the exchange rate was different than expected
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
the exchange rate on my payment was wrong
How can get a Visa card?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Can I do a SWIFT transfer?
Do you offer disposable virtual cards too?
Can I change my PIN in Austria?
I need more assistance with how to activate my card.
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
Where can I link a new card?
I can't figure out how to unblock my pin number. Can you help me?
Can you make exchanges with the EUR?
My account seems a bit off and getting weird charges.
Will a beneficiary not accept a transfer?