Instruct: Classify the online banking query into its corresponding intent.
Query: I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
Is it possible to have an item refunded?
Where can I find the auto-top up feature?
I have been overcharged. I just changed over Russian Ruble to UK pounds and it was too much. It seems something was wrong with my exchange.
can I use my card before identity verification?
why do i need to verify the top up?
My transaction is showing several times.
When will my card be here?
I think my card payment has been reverted
If I want to select a new PIN what do I do?
How long does a transfer take?
How can I change currency type?
what are the exchange rates for foreign currency ATMs
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!
I have a Visa and Mastercard, can I use these?
I want to end my account
how much to get my card in 2 days?
Why wont the ATM give me cash?
Should my top up still be pending?
Unable to use my American Express with Apple Pay to top up my account
Why can't I get cash from the ATM?
Errors keep showing up every time I try to make this transfer and I am on a time crunch,  could you please help.
I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.
I have forgotten my passcode
Why was my withdrawal requested cancelled by the ATM?
Is it possible to have a discount for exchanging currency frequently?