Instruct: Classify the online banking query into its corresponding intents.
Query: Help me close my account.
I'm not happy with the services I'm getting with this company. Can you please delete my account?
where is my new card?
Is there a reason my payments are pending?
Where does the exchange rate stand right now?
I exchanged cash when traveling and the rate was incorrect.
I deposited a cheque and its been days and I still haven't received the cash!!
Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?
While abroad, I got cash, and the exchange rate applied is wrong.
How can I find your exchange rates?
the exchange rate was different than expected
I tried to make a transfer and it failed.
I was made to pay an additional pound!
What are all the fiat currencies that are supported for both exchange and holding?
What are my limits on disposable cards?
So much time has gone by, the pending status shouldn't still be there shouldn't it?
The transfer I tried to make failed.
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
How old must I be to open an account?
My Identity verification hasn't passed yet is it possible to use my account?
Can you tell me when my card will arrive?
I have obtained the salary in GBP, will it need to be configured?
I did a cash deposit to my account but it doesn't show up
I wanted to know why my transaction didn't go through.
If I need delivery on a certain day, is that something that could be accommodated?