Instruct: Classify the given online banking query into its corresponding intent.
Query: I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
I think youre system may be broken because I have tried transfer money 5x and it isnt working!  I'm not doing anything complicated it is what I usually do.
Is it possible to order a card?
My husband and I went out for our weekly "dinner and a movie," and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?
I see a transfer fee, but to my understand, that should have been free, what happened?
A seller is stating that they haven't received money yet when the money has already deducted from my account.
I have been charged a fee for getting cash
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
How did you arrive at the rate of exchange? I thought that I would get more cash.
What is needed for my daughter to open an account?
Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
Are there fees for adding money with an International card?
I thought I lost my card but I found it today, so I would like to reactivate it.
What is this $1 charge on my account?
Card payment has be declined.
I exchange currencies a lot.  Can I get a discount?
What are the policies of disposable cards?
Why does a payment show up twice?
Show me how to verify my identity?
How can I exchange to EUR?
Show me where I can see the PIN?
I recently made a transfer that I would like to cancel
when will I get my refund?
I deactivated my card but would like to reactivate it.
I need to reset my passcode. Where do I go to do that?
Will my card be here soon?