Instruct: Classify the online banking query into its corresponding intent.
Query: There is  a charge I don't recognize.
My statement has a payment that I do not recall making
What's the closest place to withdraw money?
I want some extra physical cards.
My balance is not what I thought it was following an ATM withdrawal
My app shows a direct debit that isn't mine.
There is a direct debit payment on my account that I didn't authorize.
My preference is Mastercard.
I want to see what this fee is on my card payment.
How do I know what the exchange rate will be when I make an exchange.
I am unsuccessfully trying to make a transfer can you help?
Why was the exchange rate so wrong when I bought something!
What to do if my card has been used without my permission?
Will I be charged if I add more cards to the account?
I need to do a card activation.
I want to use my American Express for adding money into my account.
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
Is it possible for me to set up separate accounts for my kids?
I was charged a fee for the transfer, but can you tell me why?
Why was my transfer stopped ?
How much does it cost for additional cards?
I took out some cash from the ATM but it is still showing the transaction is pending.
How does a US resident go about acquiring a new card?
What kind of businesses will take my card?
Why is my card not working anymore?
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.