Instruct: Classify the given online banking query into its corresponding intents.
Query: My money transfer has not yet occurred
How long do transfers take, mine just says pending?
My topup got reverted. Please let me know if there is any issue in system.
I can't seem to get my virtual card to work.
Why was a fee charged to me for transferring money?
How do I know what my account is set to, I am paid in GBP?
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
How can I find out why my transfer didn't go through?
I need to transfer some money, can I use my credit card?
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
Please help me delete this account.
There is a potentially fraudulent direct debit on my account.
What to do if my card is about to expire?
How do you figure out the exchange rate? Can you explain why I got less money than expected?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
How can I change my information?
How long do transfers from Europe take?
Is there a minimum age for having an account?
what are the exchange rates for foreign currency ATMs
Please help, the atm swallowed my card, what do I do?
How long will it take for my transfer to arrive?
The ATM took my card.
are SWIFT transfers an option?
Is topping up unlimited?
I am yet to receive my pin.
I live in the EU.  Can I order one of your cards?