Instruct: Classify the given online banking query into its corresponding intents.
Query: the transfer to an account wasn't allowed is there any other way for me to do it
The transfer to my beneficiary has not gone through
Where is the nearest Mastercard ATM?
Why do I need top-up to be verified?
What form of identification is accepted?
I managed to drunken block my card :(( Help!
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
how is it possible to add another card to account
Can you tell me why the transfer isn't showing up on my account?
how do i track the moeney
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
My card payment says pending and it hasn't changed
Can I wait for you to send me a new card when mine's about to expire?
My daughter needs to open account.
An ATM swallowed my credit card!
When do I get my PIN?
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
When will the transaction post to my account?
Can I receive a refund for an item I purchased?
I bought an item at the wrong exchange rate.
How does a disposable virtual card work?
Do you have a children account available?
What ATM machines allow this card?
What do I do if my top-up has not gone through?
Will you assess me more fees if I top up with an international card?
What if I don't verify my identity?