Instruct: Classify the online banking query into its corresponding intents.
Query: Why wasn't my contactless accepted at the metro?
How can i get new card?
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
wheres my money receipt
I am overseas in China, can I get a replacement card?
I would like to know what the restrictions are for the disposable cards.
Can you convert to EUR?
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?
I made a bank transfer but it doesn't seem to have gone through?
How do I re-order a damaged card?
How long will it take to get to the US?
How do i go about linking a new card?
I just got a new card how do I get it to start working?
The app is having trouble verifying my identity.
Rates were applied wrong while using foreign currency at an ATM.
How come my top-up didn't go through instantly, like it usually does?
What is this €1 charge?
What is the procedure for topping up with a cheque?
Why won't my card work anymore?
I would like to receive instructions showing the verification process for top up cards..
How do I replace a stolen card?
If I were to transfer, what would the cost be?
is there a reason i need to verify top up
Would you be so kind as to activate my card? Thanks
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.