Instruct: Classify the given online banking query into its corresponding intents.
Query: Could you explain your rules for ATM fees?
A percentage fee was charged to my withdrawal.
Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.
My card still hasn't been delivered
Why does top-up need to be verified?
where did my funds come from?
I'm having money transferred from Europe, how long will this take?
Where would I order a virtual card?
Where is my cash deposit in my balance?
I would like to cancel my previous purchase.
Is there any way for you to find my card?
What does it mean if my top-up has not gone through?
Someone made a mistake on my money transfer because I was charged extra fees.
My transfer seems to be too expensive.
Do you have any card fees if I want to add money using an international card?
My top is still pending.
Help me.  The passcode doesn't work.
Why is my card payment still listed as pending?
I would like a Visa card.
I have used all my PIN tries, what now?
Can you check the exchange rate on a cash transaction I did overseas
Hi, would you please activate my card?
Why was I unable to complete my transfer?
My statement shows an extra fee - what is it?
I have an incorrect charge and would like a refund.
Is it possible to give a second card from my account to my daughter?