Instruct: Classify the given online banking query into its corresponding intent.
Query: My top up hasn't gone through yet, why?
I tried to top up, but it didn't finish.
How does a US resident go about acquiring a new card?
Which foreign currencies can I get transferred into my account?
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
I think that the card is stolen.  What are my next steps?
I can't see my refund in my history.
When did I get a $1 extra fee on my statement?
What currency is acceptable for a top up?
what is this charge on my card?
Why is my payment still pending?
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
What do you use to figure out the exchange rate for the card?
i am express delivering my card to the us, how long will that take
There is a direct debit charge that I don't recognize, what can I do?
I paid with my card and I was charged a fee
Is topping up with Apple Pay possible?
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
I do not see the card PIN anywhere?
Why is there extra cash in my account?
I have a payment which has not been approved.
Can I transfer money to my card via bank-transfer?
Why would a cash withdrawal be pending?
I should not have been charged a fee for my transfer.
The app can't verify my information for identity proofing purposes.
Is there a fee for topping off by transfer?