Instruct: Classify the given online banking query into its corresponding intents.
Query: What fiat currencies do you support?
Do you allow exchanges of EUR?
Is it possible to have a discount for exchanging currency frequently?
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
I purchases several items today. Why are they still showing pending?
can I be charged for topping up by card
My bill shows the same charge more than once
What countries do your services support?
Money was taken out without my consent,
where do I top up my google pay?
I can't figure out how to change GBP to AUD, what do I do?
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Cancel a transaction
I don't think the transaction has gone through, so can I cancel a transfer?
I'd like to know what you guys look at to decide an exchange rate
phone is at a hotel, can i still use app
The exchange rate is incorrect on an item I recently purchased in a foreign country.
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested.  I believe my account was charged for 100 but I only got 80.  Is there any way we can solve this problem?
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
What is the reason for the identity check
How can I revert a transaction from this morning?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
I need a second card, can I have more than one?
I'm looking to get an additional card.
I have to make several disposable cards per day.
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.