Instruct: Classify the online banking query into its corresponding intents.
Query: How come my top-up didn't go through instantly, like it usually does?
My top is still pending.
Is there a charge for sending out more cards?
Am I the only one who can top-up my account?
Is there a pay structure for currency exchanges?
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
How can I go about ordering a virtual card?
Please help me find my top-up verification code
I was so embarrassed. Why didn't my payment clear?
I sent some money and the account hasn't recived the transfer I made.
Do I need to verify the top-up?
Google Pay isn't working. What is wrong?
Is going to a bank only way to change my PIN?
My cards were stolen
How long will my payment be pending?
In the US, how long is the wait for a transfer?
I got charged twice
I'm still expecting the transaction to be finished
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
I was spending cash with my card and got a fee.
What should I do if I think my card was stolen?
what is the limit for top-ups?
Why did I get charged more than once?
am i able to receive my salary this way?
Where do I access the auto top-up function?
How do I top up by cheque?