Instruct: Classify the online banking query into its corresponding intent.
Query: I have an unfamiliar direct debit in my statement.
What do I do if there is an electronic debit that is not correct?
How is top-up verified?
Why have I not received a virtual card yet?
What are the acceptable currencies for adding funds?
Can Google Pay be used for top up, please help?
The app reversed a top off I had.  What should I do?
When will my card be delivered?
What is the maximum I can top up?
I noticed that there is a withdrawal in the app that is not mine.
I tried to top up my account and it didn't work
Why am I being charged to make cash withdrawals? I thought they were supposed to be free!
What steps should I take before my card expires?
My money disappeared right when I tried to top up
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?
The exchange rate for my card payment doesn't seem right.
The ATM is messed up. It gave me less than I wanted.
I just got refunded for my purchase over two weeks ago
What should I do if I think that someone might be using me card?
Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.
I just initiated a transfer but I'd like to cancel it.
Can you please refund my item?
How do you determine your exchange rates?
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
Help me create several temp cards every day.
what is this extra charge for a withdrawal?