Instruct: Classify the online banking query into its corresponding intent.
Query: Is there a charge for sending out more cards?
How many active cards can I have?
Payment did not process
I have used all of my PIN tries. What should I do now?
Why hasn't the transaction I did to my friend arrived yet?
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
How long do transfers from Europe take?
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
I can't make any transfers, they won't go through, the details are correct as I checked them.  Can you look in to this please?
My top up may have been reverted
Why was I charged more than I should have been?
Why did my top up get pulled back out?
Mastercard is preferred to me.
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I want to cancel my purchase
There is a payment made with my card that I don't recognize at all.
How do I delete an account?
Why is my withdrawal from the ATM still showing as pending?
What kind of cards an currency do you support?
I would like to change my name after marriage.
Is the closest ATM to me within 2 miles?
I can't figure out why a transfer is still pending?
The top-up verification code is not visible.
Duplicate transactions appear on my account