Instruct: Classify the given online banking query into its corresponding intents.
Query: I am unable to use my top-up on the app. Could you explain this to me?
How does my top-up got cancelled?
Are there limitations to what currency I can hold?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
I saw I was charged extra for money I withdrew?
I paid with my card and was charged extra
My identity hasn't been verified.  Can I use my account?
The rate of exchange for my cash withdrawal is wrong.
Why doesn't my card work for any transactions?
Can I wait for you to send me a new card when mine's about to expire?
My card is stuck inside the ATM, what am I supposed to do?
When will I be able to see my refund?
My transfer seems to be too expensive.
What fiat currencies do you support?
How long does it take for a top up to go through
I am unable to transfer money. I believe it is not working because it states it was declined.
How can I change to my married name?
What are the age requirements for service?
Why didn't my transfer to a beneficiary go through?
I thought you guys offered free transfers. Why was I charged?
is there something blocking me from making transfers
Will you charge for a physical card?
I forgot the passcode on my app.
What can I expect at card expiration?
How to edit personal details?
how do i dispute a payment I didnt make