Instruct: Classify the online banking query into its corresponding intents.
Query: I couldn't get money from the ATM
Is the ATM broken? I can't get cash from it.
Is it possible to change my pin if i am out of the country?
How does the exchange rate work?
Do top-ups have limits?
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
Why is top-up verified?
What should I do since my card is trapped in the ATM?
How often can I top up my account?
I don't have a password.
The app shows a withdrawal that I did not make or authorize.
When will I recieve my new card?
Please help me.  I don't know my code to get into the app.
Is there a charge for getting more cards?
I need to verify the source of funds.
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
My account transfer was not cleared.
Do you provide currency exchange to Euros?
I dont know what happened, but my payment was cancelled
My rate of exchange was wrong.
There is a payment made with my card that I don't recognize at all.
An ATM swallowed my credit card!
What do I do if I got the wrong amount at the ATM?
I think there's been an unauthorized cash withdrawal from my account.
Why is there a fee for my transfer?
I'd prefer a Mastercard.