Instruct: Given an online banking query, find the corresponding intents.
Query: I'd like to get a refund for something I bought, is that possible?
I did not receive my purchase, how do I cancel it?
I am asking to end my account.
Where is the card I ordered 2 weeks ago?
How can disposable cards be used?
It says that my payment is pending, what does that mean?
What is the reason for the extra fee on my statement?
Do the disposable cards have restrictions?
I'm waiting for a transfer from the US, how much longer?
On a card top-up, where can I verify?
Can I change my pin at ATMs?  If so, what ones?
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
I need help proving that this is really me and to verify my identity.
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
Can I choose when my card is delivered?
Do you support other currencies?
My card hasn't came in the mail yet?
Why is this fee being charged to me after using my card?
What caused my top up to be reverted?
My identity hasn't been verified.  Can I use my account?
I received a different amount of cash than what I entered.
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
How much do I have to pay to accept an international transfer?
How do I know if my top up worked?
Explain why my card payment wouldn't go through.