Instruct: Given an online banking query, find the corresponding intent.
Query: Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?
I believe that my transfer hasn't gone through.
I am not supposed to be charged a cash withdrawal fee, but I was.
If I exchange currencies on a frequent basis can I receive a discount?
Where is the card I ordered 2 weeks ago?
What form of identification is accepted?
How much does it cost to get more cards?
I want to top up by card, what do you support?
Can you assist on apple watch top ups?
I have a withdrawal waiting to go through.
I got cash abroad and need to check the exchange rate
There is a withdrawal on my account I didn't make.
I was mugged.  They took everything.  I can't use the app.  What do I do?
What does it mean if my payment was reverted?
My cash deposit isn't in my account. What happened?
Okay, I found my card, can I put it back in the app?
Help me cancel a transaction.
Am I able to do a SWIFT transfer with you?
My card will expire next month, will I need to order a new one?
I have enough money in my account, so why is my card being declined?
I still haven't received my card after two weeks, is it lost?
My top-up never worked
Is there a fee to top up by bank transfers?
You accepts my card?
Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
Why are you charging me fees for using my card?