Instruct: Classify the given online banking query into its corresponding intents.
Query: Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.
Everything seems fine with my account, so why did it decline my payment?
Why was I double charged?
Why was my transaction charged an extra fee when paying with my card?
Why are my withdrawals suddenly being declined?
Do you accept Visa or Mastercard?
Where did the money transfer go?
Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.
I bough an item and the exchange rate was incorrect.
WHAT IS THE REASON FOR THAT
Do I get to have one of those virtual cards I've heard about?
Where do my fund come from?
Can my PIN changed remotely without visiting a bank?
My card hasn't been working for even small transactions today.
What should I do if my card doesn't work?
that fee should not be there, you charged my cash for an unnecessary thing.
is my pin the same as my passcode
Is there any cost to change foreign money to local?
When can I expect to receive my card?
There is an unauthorized payment in my statement.
Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?
I need to deposit money to my account
The activation process for my card isn't working.
How old must I be to open an account?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?