Instruct: Given an online banking query, find the corresponding intents.
Query: I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
My refund has not shown up in my account.   Where is it?
What are my bank details so I can do a transfer?
I need my card topped up,
Any place that takes Mastercard would be fine.
I would like to know where the funds are at.
When can I expect my card to arrive?
My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?
If I want my son to have his own account is that possible?
I'm pretty sure my top up is still pending.
I purchased something overseas and the incorrect exchange rate was applied.
why couldn't I use my card at a store?
How does the exchange rate work?
Can I use American Express?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
In the app, how can I make it show the new card that arrived?
I lost my phone. What do I need to do?
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
What is the procedure for activating this card?
The amount of cash I requested to withdrawal did not match what I received when exchanged
Will I be able to top up by cheque?
Can you help me with my card, I think it's broke.
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
If I exchange currencies on a frequent basis can I receive a discount?
The card payment didn't work
What do I need to do to transfer money with my credit card?