Instruct: Classify the given online banking query into its corresponding intents.
Query: I withdrew money and got a fee, please explain
Why was there an extra charge with the withdrawal of my money?
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
where can i see money source?
Can my children have an account?
What does top-up verification do?
Do you ship your cards anywhere?
The app can't verify my information for identity proofing purposes.
why have I got a pending transfer? I'm confused!!
I lost my phone. What do I need to do?
My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?
There is an extra $1 charge on my statement, why is that?
I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.
Why do I see an extra €1 charge on my statement?
Is there a  way to  get around fees
Please provide details on how to top up my account using transfer option
There is a record of payment I never submitted on the app.
Where are cards available to order?
Why was there an extra charge because I used my card to pay?
How do I initiated a bank transfer to top up?
I made a payment and it was reverted and wanted to know why?
I have a direct debit that I did not set up
Why is my transfer stuck on pending?
I tried to transfer but it was declined
When will I have access to my pin number?
Why is the exchange rate different on my recent purchase?