Instruct: Classify the online banking query into its corresponding intents.
Query: How old do you have to be to open an account?
Is there an age limit to when my child can use these services?
How long does it take for a new card to ship?
How many times can I use my disposable card?
How do I report my card as lost or stolen?
What are my payment options for topping off my account?
Why am I seeing a transfer fee on my bank statement?
How do I complete the ID check?
Can I use American express with apple pay? Why does it make my top up not work?
I am unhappy with an item I bought. How do I get a refund?
Fix my top up
I deposited some cash but it hasn't shown up in my account yet, what's going on?
Could you please tell me your exchange rates?
I need a disposable virtual card.
What is the maximum transactions I can use on a disposable card?
How can I tell if an AMT will take this card?
do you have a fee for receiving a SEPA transfer?
The ATM cancelled a transaction on me when I was trying to get some cash out.
What is the estimated time on an urgent transfer from China?
Why hasn't my card arrived yet?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
I need to know where my funds come from.
How do I check security settings using the app?
What are the currencies and cards that are supported with my account?
I'd like to apply for a Visa Card.
i need to proof my identity to you why and how?