Instruct: Classify the online banking query into its corresponding intent.
Query: Is exchanging currencies a feature of the app?
How can I change USD to GBP?
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
I've been waiting for a refund where is it?
Why is my transfer taking so long to complete?
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
How can I locate the virtual card?
Why am I being charged for the same thing twice?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
What do I have to do to get my virtual card?
I made a cash deposit, but it hasn't shown up in my balance yet.
The exchange rate given to me after a purchase, was incorrect
Tell me why there is a charge on my cash withdrawl.
What are the top up fees for using an European bank card?
Are there limitations to what currency I can hold?
Help me get the virtual card working.
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
Do you limit my top-offs?
How do I cancel a purchase?
Is it possible to top-up automatically?
What does the bank charge for lost or stolen card replacements?
There is a strange charge on my debit statement
A refund for a recent return has not arrived on my card.
Is there a way to find an ATM around me?
How do I deposit cash?
i withdraw cash from the ATM and was charged a fee