Instruct: Classify the given online banking query into its corresponding intent.
Query: My cards were stolen
I lost my phone. Can I disable to app?
Are there any charges for top ups?
What is the reason my top-up is still pending?
Where can I find the verification code for the top up card?
Is this card available to United States Residents?
I topped up but the app declined it
Why is my beneficiary being denies?
Can I auto top up multiple times?
How can I get a virtual card for a one-time transaction?
Can my PIN changed remotely without visiting a bank?
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
Why is top up not working if I use my American express with my apple pay?
How can I get a refund for an item I purchased but has not yet arrived?
My payment's stuck on pending.
My withdrawals were going smooth until I got declined today. What is going on?
Is there a top-up limit that I have to stay under during a given period of time?
I deposited a cheque a week ago but have yet to receive the cash.
Can I set up to my account to automatically top up?
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Do you support countries other than mine?
There is a payment I don't recognize
I'm hoping you can answer my question about a pending transfer that I've had for a while now.  I know that all of the account details are correct, so why is it taking so long to go through?
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
What if I need to use GBP instead of USD?
When will I get my money? It's been too long.