Instruct: Given an online banking query, find the corresponding intent.
Query: Why is my balance the same after a transfer?
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
How old does my daughter need to be to have her own account?
It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!
the money i transferred didnt arrive
Why has my top up not gone through yet?
Why do you guys need to verify my identity?
Please help me find my top-up verification code
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
What are the top-up fees for my card?
My new card isn't here and it was issued a week ago.
What is the reason my cash withdrawal is still pending?
Google pay top up not working.
Why have my top ups been canceled?
What is the procedure to transfer money to my account?
Any place that takes Mastercard would be fine.
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
Google play top up help?
What do I need to do in order to use my card I just got?
The amount of exchange was not correct for the item i bought.
What is the top-up limit on my cards?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
I need my card ASAP!