Instruct: Classify the given online banking query into its corresponding intents.
Query: Do the disposable cards have any restrictions on them?
Are there restrictions on disposable virtual cards?
Where can I find my PIN? I haven't gotten it yet.
Why do you require identification documents
Do top-up limits exist?
How often can I top up?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
Is there a minimum age for having an account?
Why did you charge me a fee when I made a transfer?
Where is my refund? it appears to be missing.
I didn't want to make a transaction, I want to revert it
What are the reasons to be charged a fee on card payments?
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
I can't seem to use my card. Can you help?
I can't figure out why a transfer is still pending?
What does it mean when it says I have a payment pending?
I do not see the card PIN anywhere?
I completed a transfer that isn't showing up on my account.
I purchased something abroad, and the exchange rate that was applied was wrong.
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
This stupid system is not letting me prove my identity.
I haven't gotten my new card.
What currencies and methods can i use to top up my account?
What do you use disposable cards on?