Instruct: Classify the given online banking query into its corresponding intent.
Query: I made a payment that is not yet complete.
Why is the payment I made still pending?
Can I select my card scheme or do you choose it for me?
the balance has not changed, but I have deposited some money
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
The exchange rate was incorrect for an item I bought.
Do you accept cheques for top-up?
When I'm traveling is it possible to add money automatically at certain time points?
When will I receive a transfer from europe?
Why is the exchange rate wrong for my cash withdrawal?
I need to change my phone number.
What happens if my card expires?
I need an ATM right now!
Is there extra fees for making a withdraw in a different country at a cash machine.
Account topping up bank transfers to my account assistance please?
I tried to withdraw $100, all it gave me was $20.
How do I link my new card?
Why is there a pending hold on one pound on my statement?
I bought an item and now I want a refund.
I was charged twice for a restaurant, can you take the second charge off?
I would like to change the the PIN on my card.
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
Do I have to verify the top-up?
How can I get my card out of the stupid ATM that ate it?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Is it possible to have an item refunded?