Instruct: Classify the given online banking query into its corresponding intents.
Query: I see a direct debit that isn't mine? How can I get my money back?
Unusual direct deposit
I see a cash withdrawal in the app that I did not do.
I need to cancel a purchase that I made the other day.
Am I able to get a refund for something I bought?
If I top-up by using a trasfer are there charges that applied?
What will I need to configure if my salary is in GBP?
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I think the exchange rate for my for my cash withdrawal is wrong
Why can't I topup my account?
Is the 1 pound charge I can see an error or an incorrect entry?
What do you think of the exchange rate?
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
My bank card has expired, how can I get a new physical card?
How quickly can I transfer something to China?
What was the cause for my card to be declined?
How long will a transfer from China take? I need to transfer something from there.
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Why won't you let me name X as a beneficiary?
How do i verify my card?
Can you please tell me why my cash withdrawal is still pending?
I think that the card is stolen.  What are my next steps?
I need to get a card, how do I do that?
What are the currencies that are accepted to add money?
How do I go forth with bank transfers for top up accounts?