Instruct: Classify the online banking query into its corresponding intent.
Query: I see a cash withdrawal in the app that I did not do.
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
What does it mean if my payment is pending?
Why wouldn't the ATM give me cash?
Can I use my new card?
How do I activate my card to start using it?
I need to get visa and mastercard
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
Why isn't my refund showing up?
How can I check if I have received a refund if it is not yet on my statement?
Why is the exchange rate different than expected on my transaction?
Is there a limit on the number of times I can use a disposable card?
What documents do I need to get together to verify my identity?
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.
Will my pin number be sent with my card?
where can i located the auto top up function?
Why hasn't my refund been appiled to my account?
My statement shows charges for things I never purchased. Were my account details stolen?
Is there an age limit to open an account
I am having issues using contactless payments, could my card be damaged?
Why is there a payment showing twice?
Does your app allow currency exchanges between USD and GBP?
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
I need to actuate my card.
Can I get a card if I don't reside in the UK?