Instruct: Classify the online banking query into its corresponding intent.
Query: Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
My top-up was reverted by the app.
Can I change my address?
After depositing a cheque my balance did not change.
Why hasn't my top-up finished pending yet?
Is there a longer processing time for international bank transfers?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
When will my deposit from this morning show up?
I saw I was charged extra for money I withdrew?
Can you tell me how to get a disposable virtual card?
I'd like to provide my daughter with a card - could I get an additional card from my account to give her?
How long does it take for a new card to ship?
Can I have my card delivered on Tuesday?
I recently made a transfer that I would like to cancel
Why am I still waiting for my refund
How can I top up with Google play?
What is the maximum for auto top-up?
Please assist me with activation.
What does the €1 fee mean?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
For my account, how do I transfer money in?
I couldn't make a transfer because it was declined
How soon will my balance be updated to reflect my transfer?
Why has my payment been declined? I paid by card.
How do I get my refund back?
Is there a limit on auto top-up?