Instruct: Classify the given online banking query into its corresponding intent.
Query: My passcode is not being accepted
How can I reset my passcode?
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
the balance has not changed, but I have deposited some money
What are the rules for using disposable virtual cards?
I was denied cash at an ATM
What is the time frame for european transfers?
I didn't withdraw the amount of cash that is showing up in the app.
What should I do if my card payment was cancelled?
Can you tell me if there are limits to disposable virtual cards?
What was I charged a fee for card payment?
I wish to be able to top up with cash.
Why did I not get the amount of money I requested?
Why was there a fee on my cash withdrawal?
I need help- I got mugged yesterday and they took everything so I can't use the app.
Is there a reason why my card was declined when I attempted to withdraw money?
What do I use to verify my identity?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
When will I get my money? It's been too long.
What's wrong with my card? The clerk at the grocery store said it was declined.
Why isn't my cash deposit showing up in my account?
I need to transfer money into this account from my other bank account.
How low does the balance have to be before the system updates?
Do I need to verify my top-up?
There's a payment in the app I don't recognize.
Why wouldn't the ATM give me cash?