Instruct: Classify the online banking query into its corresponding intent.
Query: You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
The app doesn't believe that I am myself
I withdrew money and got a fee, please explain
Will it cost extra to add money to an international card?
Why is my check still not showing up on my account? It's been a week already
How much does each transfer cost?
Which fiat currencies are supported for holding and exchanging?
My transfer is still pending, why?
My wallet is empty even though I topped it up an hour ago.
What are the steps for changing my passcode?
In my app, a direct debit payment I didn't do shows in my app
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
Do I have a choice for a Mastercard?
How many digits identify the top-up verification code?
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
Why have my top ups been canceled?
How do I get my refund back?
Can you tell me if I can track the card you sent me?
Please help me.  My disposable virtual card won't work right.
Is my PIN the same thing as my passcode?
I require verification of my source of funds.
Will I be charged for adding money using an international card?
What is the exchange looking like?
Is there a cash withdrawal fee? Because I just got charged?
Is USD free to top up with a US card?