Instruct: Classify the online banking query into its corresponding intents.
Query: My top up did not go through yet.
Why is  my  top  up for  my  new account  not  instant
I'm not in the UK, but can I still get a card?
Is it possible for me to change my PIN number?
How come I have pending transfers?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
Where is the cash deposit I made?
I did not get enough cash
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
am suspicious of my card's security
There's a payment with my card that I didn't perform. I don't know that name shown.
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
As my kids get older are they able to get set up with their own accounts?
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds.
I mistook my pin and now I am locked.  Can you unlock me?
I think I may have been charged $1 extra on my app.  Could you provide some insight as to why this may have happened?
Why was I double charged?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
Do you have a problem with EUR exchanges?
What is the time frame for european transfers?
I noticed that there's a payment on my card that's pending.
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while
Am I going to see a charge for a SEPA transfer?
I'm waiting for a transfer from the US, how much longer?
What fiat currencies are used for holdings?