Instruct: Given an online banking query, find the corresponding intents.
Query: What do I do if someone used my card without my permission?
think someone is using my card with permission
Why is my cash withdrawal still showing as pending?
I didn't set up a direct debit payment on my account.
Is there any way I can get more physical cards to use with my account?
Why would my payment still show as pending?
I thought it was free to make a withdrawal. So how much does it cost now?
Is topping up with cash allowed?
Is the identity check part of bank policy?
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
How do I exchange currencies using the app?
Any charges applicable for new card?
It looks like my top-up was cancelled
Show me where to order my card.
Can I change my PIN at my local bank?
Why did the funds not transfer to another recipient?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
How's the exchange rate?
I may need to dispute a Direct Debit payment.
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
The cash deposit I made this morning has not been credited to my account
Please tell me why the same transaction is showing up on my account more than once.
would I need to pay extra for exchanging currencies?
Please help!  There was an extra fee when I got cash.
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!