Instruct: Classify the online banking query into its corresponding intent.
Query: Where can I get a new passcode?
I can't recall my password.
My card was declined
I completed a transfer that isn't showing up on my account.
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
Hey I thought transfers were free.  Why are you charging me?
Can you tell me how to change my PIN?
My transfer is still pending, why?
I'm still awaiting for the completion of the transaction.
I made a bank transfer but it doesn't seem to have gone through?
Is there a reason why top-up needs verifying?
What are some of the restrictions that the disposable cards have?
Where do I go to change my account details?
Can I do a SWIFT transfer?
i need to add express delivery if that's an option
how long should i wait ti activate my card
I believe that the rate of exchange for my cash withdrawl is incorrect.
if im not using my account should i close it or just let it sit
why is top up pending
Why didn't my transfer get to the recipient?
Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.
I prefer mastercard.
What locations are cards delivered to?
How many top-ups am I allowed to do?
What is the charge for exchanging currency?
Help me delete my account.  I am not satisfied with the service.