Instruct: Classify the given online banking query into its corresponding intents.
Query: I put money into my account in the form of a cheque, but my balance did not change.
I have yet to receive the cash I added to my account this morning.
I do not have the information to verify my identify.
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
I do not need GBP, I need AUD, how do I convert it?
what is the leadtime for a new card to show up in the mail?
I withdrew cash and was charged. Why?
Am I able to top up with Apple Pay?
on my statement there is a payment that I don't recognise
How can I tell if my top-up has been cancelled?
How long does it take for pending transfer transactions to post?
Do you deliver the PIN separately?
Why was I denied the option to transfer money to a selected beneficiary?
How much would I be charged for a transfer?
What do I owe for a new card?
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
Why is this not letting me exchange crypto? I need help making this transaction go through.
What does the decline message mean
How do you exchange currencies
I found my card, am I able to put it back into the app?
Is it possible that my card payment was reverted?
I need to reset my passcode, this one isn't working
I would like to get an account for my child.
Can I cancel a transfer I made
I can't see a top-up top-up verification code.