Instruct: Given an online banking query, find the corresponding intents.
Query: I tried to top up my account and it didn't work
Can I tell if my top off didn't work?  It doesn't seem to have.
I see a direct debit that I didn't authorize
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.
I have no idea why there is a dollar that has been charged to my account.
If I exchange currency frequently, can I get a discounted rate?
Is there an age limit to when my child can use these services?
What do I do if I can't prove my identity?
How do I add my card to the app once I get it?
I deposited money but my balance hasn't been updated yet.
Can you tell me what the cash withdrawal is in my statement?
How quickly can I transfer something to China?
Please explain why my transfer attempt was declined. Thank you.
How can I verify the top-up card?
What is the currency exchange fee?
There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.
I am still waiting for my card.
How do I request the PIN?
What do you require to verify someone's identity?
Can you change my currency to EUR?
Where do I have access to a virtual card?
I need help verifying my identity.
When will my new card arrive?
My salary comes in GBP can I change my options somewhere?
Transfer was declined.
Please send my card as quickly as possible.