Instruct: Classify the online banking query into its corresponding intent.
Query: When I top-up, the app reverts it.
Why did my top up get pulled back out?
How much will I be charged for a cross-currency exchange?
When will I receive a transfer from europe?
I tried to get cash but it was declined!
The ATM is messed up. It gave me less than I wanted.
where can i deposit a check
Is there a way to track the new card you sent me?
I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?
Why couldn't I transfer to a beneficiairy?
Whats the process of tranfering money into an account?
I placed a cash deposit in my account but I can't see it yet.
I don't recognize this payment at all!  Help!
There is a direct debit payment that I did not make.
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
Where can i exchange between GBP and USD
Is there a fee for paying by card?
Transfers are supposed to be free.  I just got a fee tacked on  to something I bought abroad.  Not cool.  Figure out how to remove it.
Why can I not make a transfer?
Why is my transfer appearing as "pending"?
Is American Express supported for adding money into my account?
Why would a merchant revert a card payment?
My salary is in GBP. Do I need to configure this somewhere?
There is a payment I don't recognize
For the identity check, do I need any kind of documentation?
Can i make transactions before identity verification?