Instruct: Classify the online banking query into its corresponding intent.
Query: The refund isn't appearing in my account
My refund for a purchase hasn't  cone through yet.
Can I get my friends to add money to my account?
Is there a limit for the amount I can top up?
Why would my card payment be cancelled?
You can use it anywhere that accepts Mastercard.
How long does it take for my payment to process?
There is a direct debit set up that I didn't create.
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
Which fiat currencies can I use through this app?
Why is my cash deposit not in my account?
Why have I been charged an extra £1?
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
Show me where I can see the PIN?
Unable to complete transfer, states 'declined'
My salary comes in GBP can I change my options somewhere?
Can I change my details because I moved?
Can i top up by card?
Why would my transfer result in a decline message?
Why am I charged an extra fee on my card?
Why was my cash withdrawal declined by the ATM?
I got a card, how do I get it in the app?
My payment shows that it is pending will I be charged more money?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
How much does it cost to exchange my balance into a foreign currency?
Do you offer services that hold money in different types of currency?