Instruct: Given an online banking query, find the corresponding intents.
Query: What could the reason be that my payment card was declined?
Card payment was declined, do you know why?
Why has transferring money resulted in a charge?
There is a direct debit charge that I don't recognize, what can I do?
How long does it take for deliver to the US?
Could you please tell me why my purchases from this morning say payment is pending?
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
Can I transfer my payroll to the bank?
what are you going to use my identification details for?
I need to change my card PIN.
When I purchased a product in another country the currency exchange was incorrect.
The card is non-functional.
I'd like to use my American Express to place money into my account.
Can you explain more about why should I verify my identity?
Do you support all countries?
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
There's a payment showing in the app today even though I have not used my card at all. I want a refund.
I need to make a transfer but it keeps getting declined I need Help!
how can i add money to my account if you don't accept cash
Where is my cash deposit in my balance?
I got less than what i asked for in the ATM, why?
Is there a money transfer fee?
I have a question regarding the PIN of the card?
My card keeps getting declined when I try to use it.  I would like to top-up, but it is not going though.
I may no longer need GBP, but instead I will need AUD, how can I go about making this change?
Any place that takes Mastercard would be fine.