Instruct: Classify the given online banking query into its corresponding intents.
Query: What do you do to transfer money to my account?
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Help me with a PIN change.
Why is the exchange rate on my card payment different than I expected?
Is there a reason there's an extra fee on my statement?
I need a card reactivation, I had reported my card lost but I ran across it in my jacket.
I do not see the money I transferred into this account
You advertise no fee when paying with a card then my statement shows a fee.
I got cash abroad and need to check the exchange rate
I just looked at my app and it seems I was charged extra, why is that?
Is there a reason why my card was declined when I attempted to withdraw money?
There has been an unusual withdrawal from my account, can you help?
Could I get tracking on the card?
I am inquiring about why there was an extra fee charged when I used an ATM.
can i get a virtual card
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
I want to change the wrong exchange rate.
What do I have to do to get a Visa card?
The company is no good, please terminate my account.
Can you send me the actual card?
I am looking to get a Visa credit card, what must I do to achieve this?
Is there any way to get another card on the same account?
I exchanged cash when traveling and the rate was incorrect.
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?