Instruct: Classify the online banking query into its corresponding intent.
Query: Is there an age limit to get an account?
Could I open an account for children?
What happened to my top-up? I think it was cancelled.
What should I do if my phone is lost or stolen?
What's the reason my new card hasn't come?
Where do I find our how to get a physical card?
The ATM ate my card; how do I get a new one?

Which cash machines will allow me to change my PIN?
I need to see where my money came from.
For what reason did my top-up fail?
How can I order a card?
Why would I be charged an extra fee while doing a transfer?
Cancel my transfer, please.
My transfer failed, why?
Can I get a refund on an item?
card is being used by someone else
where has my transferred money gone?
I used an ATM and there was an extra charge.
how should i add money to my card
The app is having trouble verifying my identity.
I want to get my hands on one of those virtual cards!
where can i located the auto top up function?
One of my payments was doubled
Where is my virtual card located?
I want a new card
Help me use American Express to add money to the account.