Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you tell me the cost of a transfer?
Will I be charged to top off my account?
What do I do if I still have not received my new card?
Why is there a fee for cash withdrawal?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
what is the correct exchange rate for getting cash
I've already sent the money out and still have not received money in my account.
There is an extra $1 charge on my statement, why is that?
Delete my account now please.
My card wants to be topped what do you guys support?
Can i add a new currency to my account?
My balance doesn't include my latest transfer
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
I am still waiting for verification.  Can I use my account before I am verified?
The card is non-functional.
Why won't cash come out of the ATM?
I am not able to verify my id. Why?
My cash withdrawal shows as pending still.
What currencies are accepted to add money?
I thought I would have received my new card at this point.
What happens after my card expires?
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
How can I exchange to EUR?
I see a direct debit payment on my statement that wasn't me
Why isn't my google pay top up working?
Is identity verification required for me to use my account?