Instruct: Classify the online banking query into its corresponding intents.
Query: I need to see where my money came from.
who can put money in my account?
Could google pay and top up be together?
I can't get my virtual card to work at all
Does this app have the same exchange rate as third parties?
It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.
What is the process to change my PIN?
How do you determine your exchange rates?
The ATM didn't give me enough money! I asked for more than it gave. What do I do?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
Could you please tell me how to activate my new card?
I thought that transfers are free. Why was I charged an extra fee?
Why was I charged an extra pound?
My card won't physically work.
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
A shop I go to didn't let me pay.
I need my card frozen cause it was used without my consent to take money out. It was in an odd place.
My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?
If I need delivery on a certain day, is that something that could be accommodated?
I want to cancel the transaction I made earlier
How are top-ups verified?
I am missing a refund amount on my account.
I would like to request a card.
My card did not go through in a shop
What are you exchange rates?