Instruct: Classify the given online banking query into its corresponding intent.
Query: Why and I being charged this fee?
What is the charge for paying with my card?
I tried to withdraw $100 but only got $20. What happened?
Does it cost anything to top up?
What is the procedure of unblocking my PIN?
There is unusual activity on my account and I believe someone took my card.
My transfer was wrong, are you able to stop it before it goes through please?
Will you guys do Visa or Mastercard?
Why is there a fee for getting cash?
i have a pending top-up
use my credit to add money
If my card expires next month, will I need to order a new one?
I want to close my account due to poor customer service.
Am I able to open an account for my children?
For some reason, I'm unable to transfer funds.
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
I want a disposable virtual card, how do I do that?
What are my options for holding money in multiple currencies?
Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
I deposited cash but it isn't showing up in my account
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
Is it possible for me to top up with cash?
Is there a pay structure for currency exchanges?
After I deposited my cash, I still don't see it in my account.
Why is my deposit still pending?
My top up isn't in my wallet.