Instruct: Classify the online banking query into its corresponding intents.
Query: Explain to me how to verify the top-up card.
Where is the top-up verification code located?
Why did you charge a fee when I withdrew from an ATM?
Are there any restrictions on where I use this card?
Is there a way to reset my PIN?
How do I verify the source of my funds?
Payment I didn't do.
I am overseas in China, can I get a replacement card?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
I see a direct debit payment on my statement that wasn't me
Please send my card as quickly as possible.
How do I find out how or where this transaction on my account came from?
Can you tell me why my card keeps getting declined every time I try to use it?
I transferred some money recently and saw a fee on my account, what's that for?
What steps do I need to do to delete my account?
My phone was stolen yesterday, can you help me with this?
Why is there an extra €1 fee in my statement?
Can I choose whether I receive a Visa or a Mastercard card?
I have a reverted top up I made and wanted to know why it didn't go through.
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
What are the steps to reset my passcode?
What cards and currencies can I use to top up my account?
Tell me how to renew my new card?
Help! I need to cancel a transaction.
I was unable to transfer money from my account.
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.