Instruct: Given an online banking query, find the corresponding intent.
Query: I have a payment that hasn't went through yet.
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
My top up didn't go through
The card payment I made didn't work.
Help me.  The passcode doesn't work.
How can I the person see my money transaction?
How do I active this card?
A transaction I did to my friend hasn't arrived yet, why?
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
I didn't get my card back from the ATM.
How can I obtain a virtual card?
There is a direct debit set up that was not authorized by me.
I bought a product a week ago, but may need to return it.
I have a question about fee for cash withdraw.
The app isn't letting me log in, but my info is correct.
I want a reason as to why my beneficiary is not allowed?
Please let me know how to change my PIN?
I tried to top-up but it got denied.
I think there was an error in your exchange rate.
I just transferred some money into my account and do not see it updated yet, can you assist?
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
I would like to change my name after marriage.
Help me verify my identification.
what is the word?
where do i go to transfer money from one account to this one
Why hasn't my top-up gone through?