Instruct: Classify the given online banking query into its corresponding intents.
Query: How long do cheques take to post to your account?
Why is my money not in my account. I have already sent it out.
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
Hi there, I came across a problem with my top up and my money is missing, was there a system error?
What credit cards do you carry
can you express my card to me?
how many days processing new card?
Can you explain why my payment is still pending?
Do I have to pay for a second card?
Does the app top up automatically?
How long will it take for my cash withdrawal to no longer show as pending?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I heard you have an auto-top up option, where do I find that?
I'd like to know what you guys look at to decide an exchange rate
My card gets rejected when I try to use it
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening .
How can I transfer money to a beneficiary?
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
Is there a topping up limit?
Why is the cash transaction still showing as not completed?
I do not know why I was charged for the $1 transaction.
I wanna revert a transaction i did this morning.
How can I exchange to EUR?
What should I do if my card is stolen?
do i need to wait for my card before i get pin