Instruct: Classify the given online banking query into its corresponding intents.
Query: How can my new card be renewed?
I just got my card and cannot get it to work.
I paid with my card and got charged an extra fee, what's up with that?
Why did I get charged for withdrawing cash?
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
How do I make my top up complete?
There is  an extra 1£ charge on my app. Why did it charge me extra?
Why is allowance not being given to my beneficiary?
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
Why did my payment get declined?
I used my card to top up but it's saying it is still pending. What does this mean?
Why does my transfer still say it is pending?
My payment has not been accepted.
How much is a physical card?
I forgot my PIN and now it is blocked.
I heard that you support more than one type of fiat currency, would you tell me which ones please?
I have a reverted top up I made and wanted to know why it didn't go through.
What is taking so long with my top up?
I'd prefer to use my American Express when putting funds into my account.
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.
Can I reactivate a card?
I would like a card please.
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
There is a cash withdrawal in my account that isn't mine.
What's the limit to how much I can top up?
What countries are you issuing cards for?