Instruct: Classify the online banking query into its corresponding intents.
Query: I paid with card and I was charged a fee
I have been charged an extra fee when buying from your store. Why is this?
How come when I tried to pay contactless at the bus it didnt work?
I'd like to delete my account.
How long will it take for the money to reach my account?
My app is showing a cash balance that I did not receive.
Are there any discounts in exchanging currencies frequently?
If I am running low on credit can I auto top up?
i entered my pin in wrong and got it frozen. how many tries do i have
Is it possible to cancel my transfer?
What do I use to verify my identity?
Will I be charged a fee for topping up using a European card?
Is it possible to get a second card for my daughter?
This company is bad, delete my account now.
I am inquiring about your auto top up feature.
my money, where is it coming from?
What is the process to get a new card when your old one expires?
I lost my wallet and all my cards were in it.
Is the EUR accepted for exchanges?
I lost my phone. Can I use my card without the app?
Fix my top up
What is my source of funds?
What if I need to use GBP instead of USD?
I have used all my PIN tries, what now?
How long will a transfer be pending for?
How do I go about getting an actual card?