Instruct: Classify the online banking query into its corresponding intents.
Query: My statement is showing I was Charged a dollar and I am not sure why.
Why is there an extra fee charged?
Do you accept cheques for top-up?
I blocked my card by mistake, how do I unblock it?
Is my country's currency supported by your system?
Will you tell me how to exchange USD for GBP in the app?
I think my account has been hacked there are charges on there I don't recognize.
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
How do I know where I can use my card?
Help me verify my identity.
I tried to make a top-up and it was canceled, why is that?
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
People are using my debit card - help!
Will I be fined for topping up by transfer?
Can my salary be received and transferred to my current currency in my country?
I do not feel comfortable verifying my identity.
Does the app top up automatically?
Will my transfer be done soon?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
What are the steps to activate the card, as it does not seem to work?
Is it possible to exchange currencies on the app?
I have been charged an extra fee when buying from your store. Why is this?
My bill shows the same charge more than once
What do I need to do for a refund?
My source of funds need verification.
I wanted to know why my transaction didn't go through.