Instruct: Given an online banking query, find the corresponding intent.
Query: My rate is not right when I used my card in a different country's money.
I did not have the right exchange rate applied to my situation of pulling out cash
What do I do to activate my new card?
I made a top up yesterday but it's still pending.
What is your age limit?
I want to transfer money with my credit card.
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
I just noticed my transfer was declined and I don't know why. Can you help me?
Can I receive my card anywhere?
I need to move money from one of my other accounts to this one.
What does the €1 fee mean?
Do I have to pay for a second card?
I am having trouble doing a transfer. A "Decline " message appears after making the transfer.
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
My actual card isn't functioning.
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
In regards to top-ups, can I do them via Google Pay?
What are the age limits for your service?
How do I change my name?
The ATM didn't give me what I asked for but my balance says it did
I am not satisfied with your company and wish to delete all accounts immediately.
What fees are charged for a physical card?
Why would a merchant revert my payment?
I would like to reactivate my card that I previously reported lost. I located the card this morning.
When will I get my card shipped to me?