Instruct: Classify the online banking query into its corresponding intent.
Query: Has my top up gone through?
My top up says it is still pending
Hi! What documents can I use to verify my identity?
My withdrawals were going smooth until I got declined today. What is going on?
Am I able to use Apple Pay?
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
I see cash in my app but I did not get it.
Can I cancel a transaction?
i didnt do this charge
I couldn't get money from the ATM
Why was a fee charged to me for transferring money?
Why are my withdrawals suddenly being declined?
Where do my available funds come from?
They used the wrong rate when I made a purchase with foreign currency.
Why isn't my deposit in my account?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
What can I do if I lost my card?
how can i exchange currencies
I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
What do I have to do to get my PIN unblocked?
how do i get a new card
I see an unfamiliar payment on my statement.
What do I need to do to transfer money with my credit card?
Can I make a contactless payments?
One of my transactions needs to be canceled.
What's going on with my card? I've tried multiple times and it never goes through.