Instruct: Given an online banking query, find the corresponding intent.
Query: Can you please tell me why I was charged an extra fee on my transfer?
A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?
My purchase from this morning still is pending.
Should my top-up be completed by now?
Do you have any fees if I want to add money using an international card.
Can I have a duplicate second card?
My top up did not complete.
How long will a transfer from China take? I need to transfer something from there.
how should i add money to my card
Is there a fee for sending additional cards?
My top-up funds aren't available yet.
I was charged for getting cash.
My card payment has the wrong exchange rate
I received my new card.  Where is it in the app?
Tell me if there is a top-up limit.
Do I have to change my PIN at a bank?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
What locations can I get money from?
I think I forgot my passcode
how do i get a pin for my card
Is there an additional charge to exchange currencies?
What do I need to do to get my salary through this?
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
Can I change my PIN at any cash machines?
Do I need to go to an office to change my pin?
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?