Instruct: Classify the online banking query into its corresponding intent.
Query: Is it acceptable to use either Visa or Mastercard?
may I have a Visa and a Mastercard from you.
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
I had a decline on my card. Why?
Seems like my transfer was declined how come?
I think my passcode was changed
auto-top up option can be found where?
I did a transfer to my account, but it hasn't shown up
Why do you have an identity check?
Can you explain your refund policy, please?
Help!  I fear that my card was stolen,
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
How do I deposit cash?
Can I have my card delivered on Tuesday?
i received my American Express in Apple pay, is there a reason why top up is not working?
if im not using my account should i close it or just let it sit
I did a bank transfer to top up, but the money is not available.
Do you take checks?
how much for topping up by card?
My cash withdrawal isnt showing on my account
Do I have to pay for a physical card?
How long does it take for my id to verify?
My refund has not yet been credited on my statement
The expiration date for my card is coming up, how do I get a new card?
How come I can't put money in my top up account?
There is a strange payment on my card and I don't know what to do.