Instruct: Classify the online banking query into its corresponding intents.
Query: How do I verify my new card?
What is the proper way to activate a card?
Can I wait for you to send me a new card when mine's about to expire?
Can I get a card even though I live in the US
What steps are taken to transfer money into my account?
Has my account been frozen?  I tried to use my card but the ATM would not dispense cash.
the exchange rate is wrong from something I got in another country
It appears my transfer was declined.
I think someone may have cloned my card or something.  My card isn't lost but I just saw a charge of $500 cash withdraw.  Can you help me?
Where do I order additional cards?
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
I was charged extra when I made a cash withdraw, why?
How do I get the passcode reset?
I entered a wrong PIN too many times. How can I fix this?
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.
Can you please explain to me why there is an extra €1 fee in my statement?
Can Google Pay be used for top up, please help?
I want to know which currencies and cards are supported, can you provide a list?
Is there a problem with the payment that I see is still pending?
What are the various currencies and cards that you offer support for?
On my transfer there was a "decline" message
Will I be charged if I add more cards to the account?
How can I change my name in my profile?
make my account go away
I no longer want this can i cancel my purchase?
The app says I made a cash withdrawal even though I didn't.