Instruct: Classify the online banking query into its corresponding intents.
Query: My source of funds require verification.
need to know where money comes from
Will I see the transfer in my account within the week?
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
Can I exchange from USD to GBP?
It's been a couple days how much longer do I have to wait for my transfer?
How to I close my account?
Who should I talk to or go to resolve a duplicate charge on my statement?
I need this item refunded
when will my transfer arrive
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
How do I receive more physical cards
Is it possible to get another card?
It says "pending payment?" Why is it saying this?
I've already sent the money out and still have not received money in my account.
I've deposited a check in my account but the cash isn't showing as available.
I need my card immediately.
I made a cash withdrawal and it is still listed as a pending transaction.
When I got cash the exchange rate was wrong
Must I verify my identity?
Why would the ATM machine fail to give me the cash withdrawal I requested?
My Google pay top up isn't working. Help.
My transfer didn't complete. Why can't I access funds?
I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?
My new card isn't in my app, how do I get it in there?
Why hasn't my top-up finished pending yet?