Instruct: Classify the online banking query into its corresponding intents.
Query: I was charged extra. Was the exchange rate for my payment last Saturday wrong?
The amount of exchange was not correct for the item i bought.
What information do I need to see my source of money?
Can someone assist me with activating my new card?
i dont recognise some of these transactions, i think someone has my card details
Please tell me why the same transaction is showing up on my account more than once.
I got some items this morning but the payment says pending
I must make several disposable cards per day.
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
Could you please freeze my card immediately?
My atm withdraw is stillpending
Do you offer auto top ups?
My passcode is not being accepted
How come a fee was charged when I tranferred money
I didn't receive the correct amount of cash
I am missing my refund.
For the identity verification, what do you need?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Why am I getting a fee on a card payment?
Can you tell me exactly what fees I will expect to see in regards to your cards?
What is the max amount of disposable cards I'm allowed.
Why was I charged a fee for withdrawing money off my card?
Could you explain your rules for ATM fees?
Was my card payment reverted?