Instruct: Given an online banking query, find the corresponding intent.
Query: Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
Am I able to return an item for a refund?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Are there any charges for receiving money?
Are there a certain amount of transactions i can do with one disposable card?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
I must have entered my PIN wrong.
Where is a ATM that accepts Mastercard?
i need a refund right away but the funds aren't available in my account
How do I get my card on the app?
Why do you keep declining my payment? I tried several times already with this card and it is just not working.
My American express works with my apple pay, why is top up not working?
What are all of the different steps for identity checks?
How do I activate a card?
My transfer is pending, why?
I am having a problem proving who I am
How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
How do I know what exchange rate I will get?
What are the exchange rates you assign?
Would I be able to open an account for my daughter?
Please help me, there is a transaction in the incorrect account.
What type of ID do you accept?
How do I transfer money between two of my accounts?
I bought something abroad and the exchange rate applied is wrong
i would like to dispute a direct debit payment
How long does it take to prove my identity?