Instruct: Classify the given online banking query into its corresponding intent.
Query: Is something wrong with my account, my balance didn't change after I transferred some money
Transferred to account is not successful, help please?
How can I alteration my PIN?
What countries are you issuing cards for?
Can I receive money in a different countries money?
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
Can it automatically top up my account?
Can top ups be done from an apple watch.
How can my new card be renewed?
I don't recognize a purchase that was made with my card.
DO I have to be 18 to open an account?
Is there a limit for top ups?
No refund showing in my statement.
How long do transfers take, mine just says pending?
I need to transfer money into this account from my other bank account.
Help me order my card.
I want to choose a new PIN.
Someone has stolen my phone, what should I do?
Instead of GBP, how do I exchange for AUD?
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
Explain how to verify my identity?
Will I be fined for topping up by transfer?
I need quickly transfer something from China. About how long will it take?
Is there anyway to bypass identity verification?
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy.  I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee.  What is this for?
The exchange rate that was applied for an international purchase was wrong.