Instruct: Given an online banking query, find the corresponding intent.
Query: where has my transferred money gone?
Why hasn't the money transfer arrived yet?
Am I able to do a SWIFT transfer with you?
How can I fix this?  There is a double charge on my account.
I have a direct debit that I did not set up
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
Why does my payment appear as pending?
I didn't cancel my card payment.
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
I just got a card, how can I add it to the app?
There was an extra fee when I was at the ATM.  Why?
I did a money transfer to my account and it is not showing there.
I have a direct debit I didn't set up
I want to start using my card.
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
I would like to cancel my previous purchase.
Do I have a limit to the number of top-ups per day?
How does a disposable virtual card work?
what is the leadtime for a new card to show up in the mail?
Do I need to do anything special for my friend to send money to my account?
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Why does it cost more to pay with my card?
What do I do if my phone was stolen?
Am I charged for receiving money?
Someone else accessed my account and made a payment.
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!