Instruct: Classify the given online banking query into its corresponding intent.
Query: Still waiting on my refund...
Why did I not get my refund yet?
How do I transfer money from one bank account to another?
Which part of the app do I order virtual cards from?
Why is there a fee for cash withdrawal?
top up cancellation
There's a payment with my card that I didn't perform. I don't know that name shown.
I have been charged a pound for something that appears on my statement
What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
Where are my funds? I topped off my car but it didn't seem to complete.
I thought I knew my password but I guess I was wrong, what can I do now?
What should I do if someone stole my phone?
I would like to cancel my order.
I tried to get cash in the ATM but it was not approved
I got less cash than what I specified at the ATM.
Help me use American Express to add money to the account.
My card is due to expire soon.
How can I change my Rowlock ?
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.
Can you tell me the names of the fiat currencies that I can use at your institution?
I need a transaction reversed from my account.
Why wouldn't my contactless work for the metro?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
I was given the wrong exchange rate when getting cash
Why am I charged an extra fee on my card?
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?