Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there a number to call to get my pin unblocked?
What happens if I forget my PIN?
my payment was rejected
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
My salary is deposited in GBP. Do I need to choose the currency?
Can you explain to me why a top-up would still be pending?
How do I activate a card?
Can i top up by card?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
How long does it take for a cash withdrawal to show?
Will I see fees from adding money with an international card?
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
Delete my account now please.
What may be the reason that my transfer did not go through?
I want to do a swift transfer
Why is it saying my card payment is declined when I made it?
I was doing a transfer and received a "decline" message.
I can not find my phone or it has been stolen.
Shopping on line I was declined when trying to buy something.
I can't use the app.  My phone is lost at the hotel.
Hi! What documents can I use to verify my identity?
What do I have to do to get the virtual card to work?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
I did a transfer but its still pending
I have a confusing payment appear on my statement and I don't recognise it!
the exchange rate was different than expected