Instruct: Classify the given online banking query into its corresponding intents.
Query: What is the extra €1 on my statement for?
why was i charged a small amount
According to the app, I got cash from an ATM but I haven't made any transactions.
My payment for my card is not working
Why hasn't my transaction completed?
My card expires very soon.  What is the cost and delivery time to get a new one?
I am wanting to refill my card, is there a charge?
Does it cost me to add cash?
Is it free for top ups?
For what reason did my top-up get cancelled?
HOW LONG THE CARD VALIDITY
Does this app allow currencies to be exchanged?
I'm being asked for a verification code. Where do I find it?
Why is my transfer more expensive than I thought?
I want to transfer money into my account
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
My transfer is pending, why?
What is the first step that I should take after my card has been stolen?
My card has been pending for a while, what should I do?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
My top up is still pending
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
I forgot the code I need to get into the app.
I got less cash at the ATM than I asked for. Why?
Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Please verify my source of funds.