Instruct: Classify the given online banking query into its corresponding intents.
Query: Help! My account doesn't show any funds. Is transferring funds an option I can use?
I need to move money from another bank to this account.
I was trying to top up my account and it isn't working
Why did you cancel my card payment?
What should I do if my smart phone is lost or stolen?
I tried using my card at multiple vendors and now it's not working.
How do I know where my money comes from?
What are the currencies and cards that are supported with my account?
I need to report a stolen card
How can I get a virtual card for a one-time transaction?
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
I do not know why I was charged for the $1 transaction.
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
Can I order another card?
Is my account accessible even though my verification of my identity has not passed yet?
Why hasn't my son received the transfer I sent to him earlier?
My cash transaction isn't showing on my account
Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
Am I able to get a refund for a purchase?
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
After inputting the wrong pin too many times, can you now help me unblock my pin?
My card arrived but I need to make it work in the app, how do I do that?
I want to get my hands on one of those virtual cards!
I can't make purchases with my virtual card.
What is this extra €1 fee about?
Something is wrong with my top up and I can't see it. How do I find it?