Instruct: Classify the given online banking query into its corresponding intent.
Query: My money I had was gone and I could not get gas!
When I tried to top up using my card, all of the money disappeared.
I must quickly transfer something from China, and I need to know how long it will take.
My card is missing.  Please help.
i dont recognise some of these transactions, i think someone has my card details
I just transferred some money into my account and do not see it updated yet, can you assist?
I believe my card has been compromised because of a strange withdrawal
I purchased something abroad, and the exchange rate that was applied was wrong.
Will I be charged for topping up by transfer?
What is the identity verification process?
There is a direct debit that I didn't set up, what should I do?
Is there a way to see my money's source?
Whats the process of tranfering money into an account?
How long does it take for my payment to process?
Can I get a refund on an item?
Why was my atm withdrawl declined
I've been waiting since Friday, where is my money?
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
Does it cost anything to do currency exchanges?
I need to activate my card.
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
Is my card activated?
I got double charged!
I was told to verify my identity, how do I do that?
I prefer to get a Mastercard.
My transfer's stuck on pending.