Instruct: Given an online banking query, find the corresponding intent.
Query: Why did my card get charged twice for a transaction?
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
I want to transfer a sum of money from another bank account I have into this one
The balance has not been updated.
How can I prove who I am?
Can I change my PIN abroad?
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?
What are the steps for getting money from a friend?
Why was my account assessed a fee for an ATM transaction?
I think the bank made a mistake on the exchange rates
Does it cost extra to exchange foreign currencies?
Can I top up my balance with a cheque?
What is the maximum top up?
Will I be able to track the card that was sent to me?
I need to know what flat currencies you support for holding and exchange.
Where can the pin be located?
I would like open a second card for my daughter, how can you assist me?
How long does it take for the transfer to go through?
My transfer says pending. What does that mean?
I got less than what i asked for in the ATM, why?
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.
tell me how I can order my card.
Someone must have found my card details as I don't recognize these transactions.
How can I stop someone from using my card after I lost it yesterday.
Let me know what the steps for the identity checks are
When will the transaction be done?