Instruct: Classify the given online banking query into its corresponding intent.
Query: Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
What do I do if a transaction shows up twice?
Seems like my card payment has been cancelled
I need to activate my card, how is that done?
My payment is taking a long time to go through.
It appears my top-ups have been canceled.
At which locations can I order a card?
Please tell me why I am having problems transferring to a beneficiary.
If I need an additional card, is there a fee for that?
Is there a reason my cash withdrawal was declined?
why do you charge for transfers?
I can't find any option to top up with a cheque?
My card is not able to be activated how do I get it to work?
Out of the blue, my card stopped working.
When I add money to my international card do you charge a fee to do so?
My card was supposed to arrive, but hasn't?
Why can't I get my top up to work in Apple Pay?
How can I top up my account by bank transfer?
The app does not recognize who I am.
How can I find out about an extra fee on my statement?
How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.
On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.
I was trying to top-up and my credit card was declined. Can you tell me why?
How can I reset the passcode if I need to do that?
Can i cancel this purchase?
I would like to cancel a transfer...is this possible?