Instruct: Classify the online banking query into its corresponding intents.
Query: The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
I can't get my card out of the ATM
How can i get new card?
I made a transfer recently but it has not changed on my dashboard.
Why is my ATM cash withdrawal not working?
Why would you decline my card?
A payment on my statement is wrong.
Are their fee's for top ups?
How do i request more physical cards?
Where can I find the verification code for the card top-up?
Why am I unable to verify my id?
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
What do I do when a charge has been made that I did not make?
How much is the charge to top up via credit card?
Would I be charged any fees if I added money to my account using an international card?
Do I need any kind of proof for the identity check?
I need to know if you will accept my credit card.
Why is the cash not showing in my account for the check I deposited?
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?
What happens when a payment is reverted?
Where is my PIN located?
How old does my daughter need to be to have her own account?
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.
Why is my 'top up' not showing up in my wallet?
Can I request a card?