Instruct: Given an online banking query, find the corresponding intents.
Query: I can't find my phone; what can I do to prevent someone from accessing my account on it?
I no longer have my phone.
Please give me both Visa and MasterCard, is it possible?
How long is the wait for my card?
What is the process for activating a new card.
What is the length of a transaction completion?
Will there be a charge for sending out more cards?
Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.
Can I get a new card with new expiration date in China?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
I couldnt transfer money from my account.
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
How do I receive money from someone?
Help!  There is a cash withdrawl on the account that I didn't make!
A transfer was not allowed to an account.
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
how can i add money to my account if you don't accept cash
It looks like my top-up was cancelled
My identity is unable to be verified.
Where should I look for my PIN number at?
How do I see the source of my money?
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
Is going to a bank only way to change my PIN?
What is the refund procedure?
I purchased something and already received it, why hasn't the money taken out?
My top up says it is still pending