Instruct: Classify the online banking query into its corresponding intents.
Query: I tried to transfer money but it didn't go through
I think my transfer failed. What do I do now?
Why did they take more money out then I withdrawed?
My card still hasn't arrived after two weeks, now what?
What is the minimum age required to open an account with your service?
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?
When will my transfer post to my account?
I need another card
Where can I find the exchange rate for my transfer?
how do I know where I can get money withdrawn?
Can I top up any amount?
Is it free to transfer money or is there a fee?
How do I begin the process of a refund?
How do I complete the ID check?
Where can my card be used?
How do I get my cash withdrawal to show?
What is the fee if I use a European bank for a top up?
Are there any limits if I use these virtual cards?
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
What is your opinion on the exchange rate?
How do I edit my details?
I don't know where a direct debit payment came from
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
I live in the UK. Can I get a card?
I can't see the transfer that I put in.
My credit card transaction was declined for a loan payment.  Can you tell me why?