Instruct: Classify the online banking query into its corresponding intent.
Query: My top up is pending still
Where to check top ups pending?
I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?
Does a discount apply if I exchange currencies frequently?
Can you help me find the virtual card?
Can you tell me where I can withdraw money?
I can't get google pay to work right.
I got cash abroad and need to check the exchange rate
I do not like this, I made a simple transfer but I have an additional charge for doing so.
google pay top up did not work
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
What do I do to verify a top-up?
I was charged a fee when buying stuff with my card.
Can I use app to reset PIN attempts?
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.
Can I use my virtual card for recurring monthly payments?
Tell me why my transfer is pending.
what are the reasons why you would not be able to process a payment
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
left my phone at hotel, cant use app
Will there be a charge for topping up by account with a SEPA transfer?
use my credit to add money
The app doesn't think it's me.
If my cash withdrawal is still not showing, is something wrong?
I was mugged.  They took everything.  I can't use the app.  What do I do?