Instruct: Classify the online banking query into its corresponding intents.
Query: Why was I charged a fee for transferring money
I think I have an extra transfer charge.
What's the card you sent me's tracking number?
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
I was charged an extra pound for no reason. Why is that?
Someone stole my phone, what is my next step?
I could not get the cash I wanted
I can't see the transfer that I put in.
How many purchases can I make with one disposable card?
I lost the code and can not get into the app. Help!
What is the basis of your exchange rates?
I did a card payment but its status is still coming as pending. Please check and inform when it would complete.
Can you track my card for me?
I would like to invalidate my account.  I am very disappointed with your services.
Do you know the reason why my card payment was declined?
Who can request disposable cards?
Is it possible to top up by card?
What is the maximum number of transactions I can do with a disposable card?
My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.
I prefer to get a Mastercard.
Why am I being a charged for using my card?
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
Why does it cost more to pay with my card?
I've tried using my card multiple times and it keeps getting declined.
I can't find my card! Can you help?
What other fiat currencies can I use?