Instruct: Given an online banking query, find the corresponding intents.
Query: Where can I go to find out how to verify my identity?
Show me how to verify my identity?
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!
I want to see what this fee is on my card payment.
Is topping up free?
Why is my payment still pending?
I cannot tell what my top up currently is.
Can I set it up to add money every few days automatically while I am traveling?
Why am I unable verify my id?
A duplicated payment was made for something.
I am blocked now because I entered the wrong pin, need help.
I have an incorrect charge and would like a refund.
I still have not received an answer as to why I was charged $1.00 in a transaction?
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!
My top up has failed
My card is due to expire
What do I do if I lost my phone?
Where can I edit personal details?
Why am I being charged the wrong currency exchange when I purchased something abroad?
I received my salary in the wrong currency. How do I change this?
how do i see what i transferred
Please help me set up a new PIN.
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
Can I have it by a certain date?
I purchased something while traveling, and the exchange rate applied was wrong.
Can I activate my card?