Instruct: Classify the online banking query into its corresponding intents.
Query: How can I find out about an extra fee on my statement?
There is an unexplained $1 charge on my statement, can you please explain this to me?
Can you deliver the PIN separately?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
How many days does it take for a transfer to go through?
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
How can I exchange currencies using your app?
I made a purchase but the exchange rate is wrong?
How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.
My card has not been delivered yet and its been a week since I ordered it, please help
Why has my card declined
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money
How can I exchange USD and GBP in the app?
How much do you charge for exchange rates?
Are there any restrictions to where I can use my card?
I want to reset my passcode, how can I do that?
Why will my transfer not go through?!  Keep getting an error message.
How can I change my name because I just got married?
I deactivated my card but would like to reactivate it.
The transfer to my account was not allowed.
I have a duplicate charge
My card doesn't work when I use it.
Why didn't my transfer get to the recipient?
I don't recognize what this payment on my statement would be for.
Help me order my card.
Why is there a fee on a card payment?