Instruct: Classify the online banking query into its corresponding intents.
Query: How fast are transfers from Europe?
When can I expect the transfer to arrive in my account?
Where are the virtual cards?
Do I have a $1 extra fee on the statement?
Could I get a mastercard if that's reasonable?
what is the status of my refund
There is a withdrawal waiting.
Does the auto top-up have any limits?
Do I have to use bank approved ATM's
I do not know what this cash withdrawal is
I tried to top-up, why didn't it work?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
What steps should I take before my card expires?
Help Me!  I lost my card.  What should I do?
I have an incorrect charge and would like a refund.
I want to change my account details.
I think my transfer failed. What do I do now?
What do i do to get a physical card?
I have an account that is empty of funds. Can I transfer some from another bank?
Can I stop a transaction?
Can I get both a Visa and a Mastercard from you?
The terminal I paid at wouldn't take my card. Is something wrong?
How do I link my new card?
Why is my top-up pending?
Did  my transfer fail?
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?