Instruct: Classify the given online banking query into its corresponding intents.
Query: How long does it take for a refund to appear?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
Can you show me how to verify the top-up card?
What types of fiduciary currencies are supported for tenure and exchange?
What is the top-up limit?
Why didn't my card payment work?
With what currencies can I add money?
The rate applied to my foreign currency at an ATM was incorrect.
I need to update my demographics.
Why does my identity need to be verified?
When will I receive the card?
new customer and filling gas for the first time today, not working,
What can I use to receive my salary?
Hi,  I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.
Would I be able to open an account for my daughter?
How long will a transfer be pending for?
need my details changed
Why has my top up not gone through yet?
phone is gone, what should i do
I made a transaction this morning but I need to revert it now.
Do you support top ups?
Do you need my birthdate?
Do you charge a fee for topping up a card?
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
what is the exchange rate for foreign ATMs
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.