Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is  my  top  up for  my  new account  not  instant
The top-up is broken.
I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??
My identity verification is not working.
I made a payment that's pending. Will it go through?
I didn't do a payment and I have it now.
I've been trying to do a transfer multiple times and have failed? Is the system down?
What would be a reason my transfer got declined?
Why was my cash withdrawal given the wrong exchange rate?
Help me to set up contactless payments.
How do I link my card in the app.
I am inquiring about why there was an extra fee charged when I used an ATM.
I need to transfer money to my account from another bank
Am I charged for receiving money?
Can I use this app to change money?
Can you close my account please?
what currencies can I receive my salary in with this?
I hate this company! Can you delete my account?
How do I go about ordering a new bank card?
Why was I charged extra on my app?
What is the currency exchange fee?
Why is the ATM not allowing me to get cash?
Why is there an extra pound charge that is pending?
Is the top-up amount unlimited?
Are there only certain ATM machines where I can use this card?
How long is the delivery time to the US?