Instruct: Classify the online banking query into its corresponding intents.
Query: I have a direct debit I didn't set up
I need a refund on a direct debit that shows in the app because I did not make it.
I was mugged.  They took everything.  I can't use the app.  What do I do?
Will I be charged for receiving the money?
I am entering my passcode but getting an error.
Will the PIN come separately?
How do I order a replacement for stolen card?
I live in the EU, can I get one of your cards?
How can I track my card's delivery?
I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?
Where can I located the auto-top up option?
On what do you base your exchange rates?
Can you tell me where I can withdraw money?
I havn't received my PIN yet.
This transaction needs both a Visa and a Mastercard.
Why do I get a fee every time I transfer?
Could you please help me figure out why the seller has not received their money after I sent it.
I just did a money transaction but its not showing they received it
May I get my salary paid out in a different currency?
What do I do if i accidentally broke my card?
Can I open an account for my offspring?
Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I tried activating my plug-in and it didn't piece of work
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
My card hasn't been working when I try to use it.
My cash withdrawal says pending, why?