Instruct: Given an online banking query, find the corresponding intent.
Query: Why did I get charged a fee, I thought it was free?
Why did I get charged for withdrawing cash?
why isnt my cash withdrawal showing
how to get card pin?
How do I set my physical card PIN?
Why can't I use my card?
What is the cost of a transfer?
Will there be a fee to receive a physical card?
Transfer could not be completed due to being declined.
There is a direct debit payment on my account that I didn't authorize.
I was charged an extra pound.
Is there a reason my payment is still pending?
I made a deposit and the balance hasn't been updated.
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
My identity wasn't verified
Which countries can I change my PIN in?
How's the exchange rate?
Why does my transfer still say it is pending?
Is there any way to get another card on the same account?
I did a cash deposit to my account but my balance is still the same. What happened?
I've changed my mind on an item.  How do I get a refund?
Extra charge during transfer
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
My app shows a direct debit that isn't mine.
I can't figure out how to unblock my pin number. Can you help me?
What are the steps that I need to take to activate a new card?