Instruct: Given an online banking query, find the corresponding intent.
Query: I do not know why I was charged for the $1 transaction.
Why does my transaction have an added fee?
My top-up was just cancelled.
A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?
There are duplicate transactions on my account
I don't know if I made this payment on my card.
Seems like my top-up has not gone through
Can you help me track my card?
Why can't I get cash from the ATM?
help my money isnt showing up
I want to transfer some money from my other bank account into this one.
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
tell me how I can order my card.
Why did withdrawing money cost me extra?
I would like to know how my friend would be able to send me money
There is an unauthorized payment in my statement.
How long does it take to verify a cash withdraw?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
Do you charge for sending out more cards?
My top up may have been reverted
Is there a charge for SEPA transfers?
Am I able to top up with this cheque I received?
How many payments can I make using a virtual card?
What fiat currencies are used for exchange?
My card will expire next month, will I need to order a new one?
I sent a payment but it isn't showing up in the app