Instruct: Classify the online banking query into its corresponding intents.
Query: Why am I still not able to see the money I deposited a week ago? This is urgent!!
I have cash deposit to my account but it is experiencing a problem
Why will my transfer not go through?!  Keep getting an error message.
Why hasn't my card arrived yet?
How long do I have  to wait for my transaction to be completed?
What fees are there for adding money using an international card
what is the fee for a transfer into my account
I can't get my card out of the ATM
Reasons for top up cancellation.
I'm not sure why my card didn't work
My virtual car is not working.
The exchange rate for my cash withdrawal was incorrect
Can you tell me why I was charged extra when I withdrew money?
I used the wrong account number!
I did not make a cash withdrawal that is on my statement
Can you do exchanges of EUR?
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
Can I get a disposable card?  How many can I have?  How often can I use them?
Do i have to wait to get the pin or can i set up a pin
How to receive virtual card?
Can I put my old card back in the app?
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
Can I apply for one of your cards if I live in the EU?
When will it get delivered?
Why on earth do you need so much personal id info from me?