Instruct: Given an online banking query, find the corresponding intent.
Query: I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
What do I do with my "decline" message on a transfer?
I might need to exchange between USD and GBP, is this possible with your app?
I can't find my PIN anywhere.
Is it possible to order a card?
Why did I have to pay an additional amount when using my card to pay?
Are there only certain ATM machines where I can use this card?
Was my transaction reverted with my card?
phone is gone
I have a second credit card from the US. Will you take it?
I moved and need to change my personal information.
My payment didn't work and the money is in back in my account.
It's been a week since I ordered my card and it's not here. Please help?
How do I reverse a transaction on my account?
I purchased something and the seller hasn't received the money yet, but it has been deducted from my account.
What fiat currencies are used with holdings and exchanges?
My last name has changed and I need to update my account details.
Is the cash withdrawal going to show?
I heard you have virtual cards. How do I get one?
I haven't yet received money that I transferred
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
I want to get a Visa and Mastercard, is it possible to get both from you?
How much longer until I get my new card?
What is the reason a transfer shows as pending?
is there a way i can see source of money?
Should I order a new card before I freeze my original one?