Instruct: Classify the online banking query into its corresponding intents.
Query: Can I top-up my card using a bank transfer.
How does a bank transfer for topping my account work?
Can you help me process a refund?
My card payment didn't work
How do I verify my source of funds?
I'm supposed to be getting a refund but it hasn't shown up, now what?
can other people use the app to add money to my account
I did a transfer but it is still pending.
Does it cost anyting to get my own card?
Why won't my card work anymore?
I bought an item and the exchange rate was wrong.
I would like a card please.
Do I have to pay more for exchanges?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
I used an ATM and wanted to know why I was charged an extra fee.
How do I know if i need a disposable card?
My card is expiring soon, How do I order a new card?
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
Can I use this app to change money?
I ordered my card but it hasn't been delivered yet
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
What do I need to know about topping up?
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
My disposable virtual card won't work.
Will I be charged to top off my account?
What do I do if I still have not received my new card?