Instruct: Classify the online banking query into its corresponding intents.
Query: Help!  My card is stolen.
A fee shouldn't apply to me if my card was stolen.
What should I do if I don't know my password?
I want to take back my transaction
Can I get a new pin number at any ATM using my card?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
Why can't I see my top up?
When I was traveling abroad, the exchange rate was applied wrong.
Does it cost extra to exchange foreign currencies?
It's not letting me transfer money to my beneficiery.
My PIN seems to be blocked, help me access it?
What do I do if my smart phone was stolen?
I don't see the verification code for my card transfer.
My transfer was declined. Why did this happen?
Reasons for top up cancellation.
There was an extra fee when I paid with the card.
Is there any reason my cash withdrawal still shows as pending?
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
I cannot see the card PIN anywhere?
In what way can I use the disposable cards?
How do i set up my credit card to send transfers?
I found my card! Can I link it back into the app?
How can I update my personal information after moving?
how can the money machine keep my card what do i need to do?
I'm supposed to be getting a refund but it hasn't shown up, now what?
How do you do exchanges?