Instruct: Given an online banking query, find the corresponding intents.
Query: I am still currently waiting for the cash that has been deposited into the account this morning.
After I deposited my cash, I still don't see it in my account.
After I make a payment, how long will it be before it transitions from "pending" to complete?
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.
Can I exchange currency to Europe?
I made a cash withdrawl and there is a charge.  What is this?
Why is verification for my identity needed?
Can you tell me the names of the fiat currencies that I can use at your institution?
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?
I was wondering why my payment hasn't gone through yet, its been a while.
I'm having difficulty verifying my identity.
There was a direct debit from my account and I didn't authorise it
My statement contained a one pound extra fee
When I went to get cash, it was declined!
I was charged and shouldn't have been charged when using my card!
Tell me how to setup a new PIN.
I need to change my address
What US credit cards do you accept?
For topping-up is there a charge?
Transfer was declined.
how many virtual cards can i have, i want 8
Please check and let me know why my transfers are getting declined.
Why can't I complete my transfer?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
i transfered and yet it is still pending
My cash withdrawal says pending, why?