Instruct: Classify the given online banking query into its corresponding intents.
Query: I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
When will my returned transaction show up on my account?
What's the earliest time to receive my card?
The app won't let me transfer money to a beneficiary
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
I think my card is stolen!
how do i cancel my account
Do you have a tracking number for the card I was sent?
Can you lookup my password?
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
What type of fiat currencies do you support?
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
When I bought something abroad, the exchange rate was wrong.
There is an extra 1£ charge on my app. Why did you charge me extra?
Please tell me why I was charged additionally when I used the card.
Where are you present globally?
my friend has not got the money I sent last week.
I need another card
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Does Apple Watch support the topping-off of my account?
Are there any top-up limits involved?
Where can I find the exchange rate for my transfer?
Why was there a fee on my cash withdrawal?
Cancelling a transaction
Is it possible for me to set up separate accounts for my kids?