Instruct: Classify the given online banking query into its corresponding intent.
Query: Help me use American Express to add money to the account.
What currencies are approved to add money?
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.
A direct debit payment that I didn't authorise shows up in my app.
There is a direct debit that I didn't set up, what should I do?
How do I request the PIN?
Is there a top up fee for transfer?
I don't recognize what this payment on my statement would be for.
When my card expires what is the cost of a replacement and how fast?
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
I see an unfamiliar Direct Debit payment.
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
is there a charge on withdrawals?
I think I deserve a refunded on a certain item.
My card is about to expire.  Where do I get a new one.
Why won't my card accept any transactions?
My transfer is pending, why?
Does the PIN come under separate cover?
What is the reason a transfer shows as pending?
What if my top up didn't work?
why is there a fee for a payment on my card?
still need to get card pin
It looks like my card payment might have been reverted.
What is taking so long with my top up?
What currencies can be exchanged in the app?