Instruct: Classify the online banking query into its corresponding intents.
Query: What proof of identification is needed?
How can I verify my identity?
why did i only get 20.00
Am I going to be charged for receiving  money?
What do I do if my card is stolen?
How can many disposable cards can I have per day?
I see a fee that I think was charged because I paid by card.
How can I get funds into my account from my American Express?
Is it okay to hold money in multiple currencies?
I can't find how to top up my account with a check.  Where is that?
I would like to know why a withdraw I made for some cash shows up as pending.
Can you make sure I get a MasterCard and not a Visa?
I have never been charged a card payment fee before. Why did this change?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
why hasnt my card come in yet?
I was mugged.  They took everything.  I can't use the app.  What do I do?
how soon will my card arrive?
Please list the countries you support.
When will my pending payment finish?
I used my card top-up but all of the money is missing.
I don't know where a direct debit payment came from
I would like to receive a refund for something I bought.
Card refund is not showing up in my statement.
The app says I made a cash withdrawal that I didn't make
In which stores can I shop with this card?
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?