Instruct: Classify the given online banking query into its corresponding intents.
Query: The exchange rate looks wrong on a holiday purchase
It seems that the rate I got is incorrect.
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
Can I see the source of my available money?
How do I activate my card so I can start using it?
I moved so I need to change my address. How do I do that?
Is there a way to get a virtual card?
Why hasn't the money I transferred into my account shown up yet?
I did a transfer but the balance is the same.
What is the verification process used for?
I need info on activating my card?
What fiduciary currencies are supported for tenure and exchange?
I tried using my card at multiple vendors and now it's not working.
Can my friend send me money?
where do you have locations at
How does someone else top up my account
What if my top up didn't work?
There must have been a mistake, why was I charged an extra pound?
Why hasn't my top-up finished pending yet?
Why is my transfer still pending after all this time?
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
wheres my pin
I need a list of currencies you accept for exchange.
There has been a payment  in the App that has not be done by me.
Are refunds allowed for certain items.
I need to find the card I received in the app.