Instruct: Classify the given online banking query into its corresponding intent.
Query: What foreign exchange rate will I get on weekdays and on the weekends?
How do you find the exchange rate?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
Can I get an account for my daughter?
How much will it be in order to pay with a bank transfer using SEPA?
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?
Are you located in other countries?
Will a beneficiary not accept a transfer?
Can you explain your refund policy, please?
I would like to get both a Visa and MasterCard?
Do you have any options to top up with a cheque on my account?
can other people use the app to add money to my account
What time will a transfer from the US take?
Top up my card please, which y'all support?
What's the phone number to freeze a card?
Will this card work at any ATM?
The app shows Direct Debit payments that I didn't make
I am yet to receive the money in my account how long will this take?
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
There is a payment that I made that hasn't gone through yet.
is there something blocking me from making transfers
I want to change my PIN.
the transfer to an account wasn't allowed is there any other way for me to do it
Can you help me retrieve my card?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
Which countries can I change my PIN in?