Instruct: Classify the given online banking query into its corresponding intent.
Query: How can I deposit money to my account?
How do I top up my account with a bank transfer?
Am I able to return an item for a refund?
What does the bank charge for lost or stolen card replacements?
I was needing you to see if the exchange rate is correct from when i got cash
Can I change or hold different currency?
How can I use my American Express to add money into my account?
I need to actuate my card.
I exchange my currency quite a bit.  Do I get an exchange price break?
I see cash in my app but I did not get it.
I have a direct debit I didn't set up
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?
I want to start using my card.
why was i chargged
Where in the app do I link a new card?
I made a transfer and was charged an extra fee!
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Can I update my details?
what steps do you take to check identity
I was overcharged a pound.
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
If I need to make an exchange from USD to GBP, how can I do so in the app?
What is the process for getting an actual physical card?
Why was I charged extra when transferring?
I was getting some cash out of the ATM but it cancelled on me without warning.