Instruct: Classify the online banking query into its corresponding intents.
Query: My payment was put back, I think.
Why has my payment been reversed?
Is it possible to exchange currencies on the app?
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
Can someone please explain to me where my source of funds came from?
top up with credit card
I transferred some money but it hasn't arrived.
I've just been married and need to update my name
What are the places that you deliver cards to?
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
How can I order a card?
What can I do if my card details where stolen from my car? I think they used my card to buy gas.
How long will it take to have my card mailed to me?
Do I have to manually top-up my account each time or will it do it on its own?
What are the reasons why a card payment would be declined?
I made a transfer and was charged an extra fee!
How do I go about unlocking a pin?
Can I tell if my top off didn't work?  It doesn't seem to have.
How do I avoid a fee to use an ATM?
Given a choice, I'd rather have Mastercard.
How can I change my name because I just got married?
I didn't want to make a transaction, I want to revert it
The amount of money I pushed at the atm machine did not come out of the machine.
Who accepts the card?
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
Is going to a bank only way to change my PIN?