Instruct: Classify the given online banking query into its corresponding intents.
Query: I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
Whats types of currency can I exchange?
I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done
Can you see my new balance yet?
Why is there an identify check?
how long will my cash withdrawal be pending for?
Can I open an account for my children?
In what way can I change my PIN and where do I need to be?
I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
Transfer was declined.
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
If I want to topup by card, how do I do it?
Can I have my money refunded for an item
Why is there an additional fee showing on the statement I received?
Where do I go to terminate my account?
I recently transferred some cash, but the balance has not changed.
The money has not yet been placed in recipients account.
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
What are the fees imposed when I make a transaction?
Should i uninstall the app before i try it again?
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
I need to cancel a transaction.
My money disappeared! Please help??
It appears my transfer was declined.
Please verify my top-up card
I have foreign currency i would like to change how much will it cost me?