Instruct: Given an online banking query, find the corresponding intent.
Query: What are eligible holding and exchange currencies?
Are all European currencies available for holding and exchange?
Why was I charged a fee for withdrawing money?
Can I have a tangible form of my virtual card.
i am not a premium customer but i want a virtual card, how do i get it
Why am I being charged more on exchange with things I bought abroad?
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?
When can I use money sent to my account?
I am not able to make a purchase because there is an issue with my card
What should I do if I exceed my PIN tries?
I was charged a fee for a transfer.
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?
Will I be charged for a top off transfer?
How does someone else top up my account
I don't have my mobile device and am unable to make the payment because I forgot my details.
Please provide details on how to top up my account using transfer option
Is there a charge for sending out more cards?
I see a direct debit payment on my app that I did not do
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
How long are deliveries to the US?
Can you tell me what cards and currencies you support?
Will there be any extra fees if I exchange currencies?
how many uses are the disposable cards good for?
Can you assist me in acquiring a virtual card?
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.