Instruct: Classify the online banking query into its corresponding intent.
Query: Why does it say my transfer failed?
I tried to make a transfer but it failed. will you tell me why?
Do I receive the physical card for free
Why didn't the ATM give me all my money
what are the locations i can withdraw money
I think my card payment has been reverted
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.
Is there a way to use this app with a disposable virtual card?
I need to know which fiat currencies I can use with you.
Do I have a limit to the number of top-ups per day?
What kind of fees will I pay when I transfer?
I see a transfer fee, but to my understand, that should have been free, what happened?
When do I see my recent refund in my statement
It looks like my card payment might have been reverted.
When the time is right will this automatically replenish my balance?
Why have I been charged for pulling cash out of my own account?
There's an extra fee on my statement, why is that?
How long does it take for a new card to ship?
Why isn't my id verifying?
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
Why won't my top up work
What are my options for holding money in multiple currencies?
I transferred money but the balance did not update.
I found the card that I thought I lost, and I would like to reactivate it.
I'm not able to verify my identity.
I forgot my phone at the hotel, so I can't access the app.