Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I being declined?
How can a payment be declined
Apple pay is not accepting my American Express card, can you assist me with this problem?
Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.
Is there a reason there's an extra fee on my statement?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
How and where can I find the identity checks?
I looked on the app and it says I withdrew cash.  I didn't!
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
In the app I see a direct debit that I don't recognize.
There is a €1 extra fee in my statement
What is the process for setting up and account for my child?
I messed up a transfer and need to reverse it.
I purchased this item and would like a refund
Where is my pin? I don't have it yet
Are EUR exchanges allowed?
What documentation do you accept for the identity check?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
If I bought something I didn't like, can I get a refund?
what is the matter?
Is my card payment reverted?
I transferred money and it hasn't come yet
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
My account was charged a fee. When did you start charging extra for card payments?
The item i bought exchanged rate was incorrect.