Instruct: Given an online banking query, find the corresponding intents.
Query: Tell me why there is an extra charge when I used an ATM?
Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before
My disposable virtual card wouldn't process my payment?
I'm confused as to why my transfer is still listed as pending on the website.
Is my new bank card on the way and is there a way to track it?
Is topping up free?
Explain why I can't do a transfer to an account.
I need to check status as my friend hasn't got money I sent.
Foreign currency rates were put in wrong at an ATM i used.
I see a charge for a direct debit that was not me.
The app failed to verify me.
how is it possible to add another card to account
I can't get the card itself to work.
Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
My payment has been returned.
Do you offer auto top ups?
How long will it take to deliver to the US?
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
My son has just turned 13, is he old enough for an account?
I was trying to top-up and my credit card was declined. Can you tell me why?
No option to top up with a cheque ?
What are the steps for depositing cash into my account?
Why does a payment show up twice?
Tell me how to verify a top up.
beneficiary transfer problems?
How long before a check I send clears?