Instruct: Classify the given online banking query into its corresponding intent.
Query: Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
The app has rejected my top up.
Are there any restrictions to where I can use my card?
what is the fee for topping up by card?
How long will a transfer be pending for?
I don't know why my card payment did not work
What is the proper way to activate a card?
I paid with card and was charged a fee that shouldn't be there!
Can I top up using my apple watch?
Is it possible to get a refund?
I need more than one disposable card
My card is due to expire soon.
why wouldnt the atm give me money
Is there a limit to a disposable virtual card?
I have a pending money transfer
My beneficiary is unable to transact
how do I ask for a physical card?
I made a mistake this morning when I did a transfer. How do I reverse it?
how much do I have to pay for exchange of currency?
I am missing a refund amount on my account.
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
I ordered something online a while ago and I haven't gotten it. I would like a refund.
I have been charged for one thing two times.
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
My phone is at the hotel.  How can I use the app?
Why did I get a $1 extra fee on the statement?