Instruct: Classify the online banking query into its corresponding intents.
Query: I've transferred money into my account but the balance is the same
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.
is there a foreign currencies charge?
Is there an auto top up feature?
Help me.  The passcode doesn't work.
I want to delete my account. How do I do this?
What is my money worth in other countries?
How can I change my Rowlock ?
What can I use to verify my identity?
I would like a  physical card sent to me.
Where do i go to receive a virtual card
I wondered if multiple currencies is okay?
The app is showing a direct debit payment that I never made
I want to create a new pin.
details need to be modified
How do you top-up using cash?
Which countries are you available in?
My card is stuck in an ATM machine, how do I get it back quickly?
Why is there a pending hold on one pound on my statement?
I would like to change my name after marriage.
My card doesn't work. I can't get cash out at an ATM
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
I need to figure out who has access to my card there are some payments I didn't make that are showing on the app.  Could you please help?
What is the procedure to transfer money to my account?
Can you tell me what this fee is on my statement?
Cash withdrawal has been pending, why is it so?