Instruct: Classify the given online banking query into its corresponding intents.
Query: What steps do I need to do to delete my account?
I want to close my account. The service you provide is unsatisfactory to me.
How do I set up my card PIN?
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
I need to cancel a purchase?
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
I have been trying to exchange this for crypto but the app won't work could you please help me?
I dont have identification
Where is my last money transaction
How old do you need to be to use the banks services?
Is there a fee for a SEPA transfer
Why is it required to verify my identity?
I might be paranoid, but someone may be using my card.
Why is there a charge when I took out money?
how much will I be charged for making a transfer?
How long will it take to deliver to the US?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
My card hasn't arrived.
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
The top-up verification code is not visible.
Where can I find a list of descriptions the disposable cards have?
The exchange rate that was applied for an international purchase was wrong.
What is the first step that I should take after my card has been stolen?
I was mistakenly charged a fee for using my card.