Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried and tried, but I could not complete my transfer. Tell me what is wrong.
My transfer didn't work how come?
Is there a fee for topping off by transfer?
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
I would like to get an account for my child.
Can I change my PIN without going to a bank branch?
Why isn't the transfer I made to a friend showing?
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
I went to look at my top-up and it was canceled, can you tell me why this happend?
How can I deposit money to my account?
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
Can I use a cheque to top up my account
How long before a bank transfer shows up in the account?
I have not used my card all day, however, there is an unusual payment showing in my app.  I would like to have that amount reimbursed.
How long does a European transfer take?
Why is your exchange rate different on different days?
I want to add money to my card, what payments do you accept?
A transaction shows duplicate times.
should i contact customer support if i can't edit details
Why is a transfer to a beneficiary not possible?
Is there a reason that my top-up is still pending?
Can you please tell me where my card is? I ordered it 2 weeks ago!
I would like help to revert a transaction I did this morning
I would like to know if you use Visa or Mastercard.
I am on vacation in Spain and need to change my pin.