Instruct: Classify the given online banking query into its corresponding intents.
Query: When I purchased a product in another country the currency exchange was incorrect.
I was charged the wing amount for an item.
Do I have to pick a creditcard brand?
How much transactions do I get with a disposable card?
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
When exchanging currencies, is there an extra fee?
I'd like to make some changes to my personal information.
Do I pay extra for exchange?
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
Why wouldn't the ATM give me my money?
I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?
Explain why a card payment would be cancelled?
Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.
I must have entered my PIN wrong.
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
Tried using my ATM card earlier at one of your locations for the first time.  It didn't work.  What is going on?
Why is a transfer I have still pending?
Explain why I can't do a transfer to an account.
I need to activate my card, how is that done?
I could not get my card to work at a shop.
do i have to talk to someone to close an account or can i in the app
I want to have an item refunded can I do that?
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
I have a payment in my statement that is off
What's the transfer time from Europe?
I will need a new card because mine is almost expired.  How fast do I get a replacement and what is the cost?