Instruct: Classify the given online banking query into its corresponding intents.
Query: who charged my card
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
How old do you have to be to open an account?
Can I add money in intervals to my account?  I will be traveling.
Can I top-up any amount I wish on any given day?
I seem to be unable to make any transactions.
There was a charge applied when I used my card.
Where do I pay with my card?
I was declined when trying to withdrawal cash!
How do I deposit through bank transfer?
I requested money from the ATM and it didn't give me as much as I requested.
I checked the app and there is a payment that I don't recognize.
I have transfered to my account before but it is being declined now?
how come i was declined
Can turn my money into another currency?
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?
My refund has not shown up in my account.   Where is it?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
After I got my cash, I found out my exchange rate was wrong.
Problem verifying my account
can i get a card if I live in the usa?
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
Why did my transfer get declined?
How many disposable cards can I have at one time?
Please tell me why I would have to pay a fee for a recent payment. Thanks.