Instruct: Classify the online banking query into its corresponding intents.
Query: The recipient doesn't see the money transaction I made
Why is my transfer taking so long to complete?
Why didn;t my payment work
Are you aware of any charges for receiving money?
Do I have a choice for a Mastercard?
Where do I go to fill out the identity form?
I am trying to revert a transcation I did this morning
What documents are required for proof of identity?
I wasn't able to use my top up card because the money I put on there wasn't there anymore
The disposable cards, what are they for?
What reasons would cause my card payment to be cancelled?
Why is it taking so long for my pending transaction to post as cleared?
Can you please explain why my transfer failed?
I'm not sure why my card didn't work
How do I transfer cash my into my account?
Should I be seeing a fee applied for my money transfer?
Am I allowed to use different currencies?
Is it possible for friends to top up my account?
For SEPA transfers, what kind of charge will be applied?
I made a payment that's pending. Will it go through?
How can I activate the new card i got?
How do I verify my top up?
I was charged the wing amount for an item.
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
When I got cash I was charged an extra fee!  Explain!
Can you tell me why the card payment came back?