Instruct: Given an online banking query, find the corresponding intent.
Query: my top up isnt there yet where do i find it
Can my friends top up my account?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
I need assistance with activating my new card.
How do I set up an account for my children?
Why are my purchases from this morning still pending?
I cannot get my card out of the ATM.
How high is the exchange fee?
What do I do with my "decline" message on a transfer?
My wallet was stolen and all my credit cards were in there.  HELP?!!?
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
Why has my payment been declined? I paid by card.
I would like to return my purchases
Why do you need me to do an identity check?
What is taking so long with my top up?
I need to transfer money into this account from my other bank account.
Where did my money go? I'm not able to withdraw it from my ATM.
where is this money from
A wrong amount of cash we sent to me.
I'm seeing a direct debit payment that is not me.
Google Pay won't let me top up.
The exchange rate was wrong?
I am waiting for the money to enter my account. How long does it take?
Why can't I buy cryptocurrency on the app?
My account was charged a debit payment I don't recognize.
Is verifying my identify important?