Instruct: Classify the given online banking query into its corresponding intents.
Query: I need to know what flat currencies you support for holding and exchange.
What flat currencies do you support for holding and exchange?
My top up didn't go through
Is there a reason my new card hasn't arrived yet?
I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?
Is there a fee to top up by bank transfers?
I am having a problem proving who I am
How long do top-ups take to go through
After my card expires what should I do?
I paid with card and I was charged a fee
Can you tell me what I need to do to have my pin changed?
What does the €1 fee mean?
Can you change the rate for the item I bought in a different currency as it is wrong?
I want a refund on the things i bought
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
When will a cash withdrawal show up?
Can I apply for one of your cards if I live in the EU?
What does it mean when it says I have a payment pending?
I didn't get all the cash I asked for
What cards and currencies can I use?
My top-up failed to go through.
the exchange rate was different than expected
How do I reactivate my card?
There is a direct debit charge on my account that is not mine.
It's not letting me transfer money to my beneficiery.
How can I find a way to transfer money without it being rejected?