Instruct: Given an online banking query, find the corresponding intent.
Query: My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
After reviewing my charges, I see I was charged a fee for a transfer I did, why?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
How do I find out what countries you service and what countries you do not?
Can I request a card?
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
My PIN is locked, how do I unlock it?
Is there any fees for top ups?
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
What is your exchange rate between UK pounds and Russian rubles for my last transaction
How long does it take for a cheque to post to your account?
My top-up never worked
What form of identification is accepted?
My transfer seems to be too expensive.
I can't get google pay to work right.
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
Which countries do you operate in
I think a card payment I made was cancelled, can you check?
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
Where can i exchange between GBP and USD
I tried using my card at multiple vendors and now it's not working.
Why is my identity not being verified?
It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.
I paid with my card and I was charged a fee