Instruct: Given an online banking query, find the corresponding intents.
Query: My credit card transaction was declined for a loan payment.  Can you tell me why?
The top-up did not go through.
My card won't physically work.
Why was my transaction not approved?
I withdrew some cash, when is it going to show?
cancel my account
I forgot my PIN and now it is blocked.
Can I transfer using SWIFT?
Help me.  The passcode doesn't work.
Why am I unable to withdraw money even though in the past I've done it just fine?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
My phone was stolen, what should I do?
I need help with understanding why my card is not working.
I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
I want to use my card, how would I activate it?
How many cards can I have?
What is the limit on Auto top?
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
am afraid someone may have gained access to the info on my card.
Is there a way to tell where the money came from?
Why was my PIN blocked?
Which card would I get, Visa or Mastercard?
how much will I be charged for making a transfer?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
Why has my card been declined?  whats the deal?