Instruct: Classify the given online banking query into its corresponding intents.
Query: Card payment didn't go through.
Why is my payment declined? It looked like everything worked ok and my account was fine.
Where do I find our how to get a physical card?
Help me change my PIN.
My passcode was denied.
Please help me.  I don't know my code to get into the app.
What is the exchange looking like?
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
I withdrew cash but it still shows as pending?
Do you have an age requirement when opening an account with your service?
I think someone else is using my card.
Is there a disposable virtual card option?
I still have not received an answer as to why I was charged $1.00 in a transaction?
Why did withdrawing money cost me extra?
I may need to exchange my USD for GBP, can your app do that?
I want to create a new pin.
If my card is going to expire this month, do I need to order a new one?
I see a duplicate payment.
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.
Why isn't my balance updating?  I did a bank transfer and it isn't current.
What should I do if I think my card was stolen?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
Why can't you allow my beneficiary?
There is a transfer not showing on my account.
Which currencies can I use to add money?