Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is the transfer still pending?  Can I do something?
So, my transfer is showing as pending, when will it actually go through?
I thought I knew my password but I guess I was wrong, what can I do now?
I tried activation my card and it didn't employment
I have duplicated transactions on my statement
What's the phone number to freeze a card?
What currency can I use to add money?
There was a direct debit transaction I have don't think should be there.
Are there specific ATM's I can use with this card?
I need an accurate exchange rate, when I make my withdrawals.
I shouldn't be charged any fee for transferring .
What is the limit on disposable cards?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
My card still hasn't arrived after two weeks, now what?
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
I only have one more US credit card, is it accepted?
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.
My card payment is being declined and I've tried several times.
Do I have to change my PIN at a bank?
There is a strange payment on my card.
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
What happens with the duplicate charge in my account?
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
How do I know when my new card is going to arrive?
I need to change my card PIN.
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?