Instruct: Classify the given online banking query into its corresponding intents.
Query: Why isn't my pending transfer finished?
When will the transaction post to my account?
Why was I not able to complete my transfer?
Can you tell me why my card keeps getting declined every time I try to use it?
I added money but my top-up wasn't processed by the app.
How do I order a new card when my old one is ready to expire?
Where do I go to add a new card?
How do I initiated a bank transfer to top up?
I received the wrong amount of cash from the ATM. Can you help?
I was informed that transfers were free. I noticed I have a fee but why?
Verify top-up card help?
Where can I find the verification code for the card top-up?
Please help me figure out the reason for the odd withdrawal amount from my account?
Can I open an account for my children?
How do I change my passcode?
Can I order a second card?
Can currencies be exchanged on this app?
I have been charged twice for the same thing!
How do I get a refund for an item I bought?
Help my prove my identity.
What is the fee charged for using my card?
phone is at a hotel, can i still use app
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Delete my account please. Now!
How do I use a cheque to top up?
I do not recognise this card payment.