Instruct: Given an online banking query, find the corresponding intent.
Query: I need to make a transfer from Europe, how many days does this take?
When will the money from a transfer be made available on my account?
How can I find the source for my available funds and money?
I requested a refund but can't see it.
Why is there a charge for my transfer?
What is the reason why the transfer shows as pending?
How come I can't put money in my top up account?
Is there a fee to get an actual card?
How do I get a disposable virtual card as well?
I don't recognize this withdrawal on my statement
My card isn't here yet.
what currencies can i use to add money to my account
How high is the exchange fee?
Why is there a direct debit to my account? I didn't do that.
where did my funds come from?
I received a fee I should not have.
Some cash I didn't get shows in my app
I have not used my card all day, however, there is an unusual payment showing in my app.  I would like to have that amount reimbursed.
How do I go through the identity checks?
How long until transfers complete?
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
What are the top-up fees for my card?
Why have I received a rebate for my payment after a week?
my check or cash deposit has not shown up
I want to use cash to top up.
I'd prefer Mastercard.