Instruct: Classify the online banking query into its corresponding intents.
Query: I sent payment with EU transfer and they still haven't received it. How long does it take?
I'm confused as to why my transfer is still listed as pending on the website.
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
The exchange rate for my card payment doesn't seem right.
I need my card immediately.
How much will I be charged for exchanging foreign currency
Problems with my top up
Are there charges for using a bank card to top up
I live in the US and I would like to get a card. How do I go about getting one?
What is your maximum top up limit per day?
When exchanging, how much are the rates?
I did a money transaction and dont have a receipt
I got my American Express in Apple Pay, why is top up not working on my device?
Talk me through modifying my details.
I want to end my account
Still waiting on my refund...
Is there a reason why top-up needs verifying?
When will it be delivered to the US?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
I got less cash than what I specified at the ATM.
Can both Visa and Mastercard be chosen?
I need assistance with understanding which fiat currencies that you support.
Could I get a MasterCard and Visa from you?
I need a new card and I live in the United States.
When should I expect my card to arrive?
A cash withdrawal has been done that I didn't do.