Instruct: Classify the given online banking query into its corresponding intents.
Query: I am having some difficulty verifying my id.
I will not be able to verify my identity.
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
I have been charged twice on my statement.
why is there a fee for the transfer I made?
Is there an age limit to get an account?
How long will an urgent transfer from China take?
How do I top up with a cheque?
I did not make a cash withdrawal that is on my statement
I blocked my card by mistake, how do I unblock it?
I went to do a transfer and it was declined.
How can I update my personal information after moving?
I might be paranoid, but someone may be using my card.
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
What was the extra charge for withdrawing money?
The amount of cash i have received is not correct.
The ATM would not give me cash,why?
My transfer to a beneficiary did not go through.  Why?
Could you please recommend what I should do if my card keeps getting declined?  I planned to top-up today but I am unable to get it to work.  I need a fast solution to this problem.
I dont see my reciept
I was charged a hidden fee when I paid with card.
For some reason my card payment didn't work
I do not think the pop up went through yet.
What currencies are approved to add money?
Which fiat currencies do you currently support? Will this change in this future?
How do I cancel a transfer?