Instruct: Classify the online banking query into its corresponding intents.
Query: Where is the top-up verification code located?
Please help me find my top-up verification code
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I just moved to the US how do I get a card?
Why was a fee added to my bill when I used my card?
If I order a new card, how much will it be and how long will it take me to get it?
Do I have to go to an actual bank to change my PIN?
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
Why is my payment declined? It looked like everything worked ok and my account was fine.
Is there a way to track the delivery of my card?
How long do I have to wait for Europe transfers?
what currencies can i use to add money to my account
My top-up was declined
Can somebody else top up my account?
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
why did my payment revert
I haven't gotten my new card.
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I can use this card at which ATMs?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
What happens when I am charged twice?
There has been a red flag on my top up.
Help me get the virtual card working.
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?
Why have I been charged a fee for transferring money?