Instruct: Classify the given online banking query into its corresponding intent.
Query: Why can't I use this beneficiary?
I cant transfer money into my account
In what way can I change my PIN and where do I need to be?
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.
I made a cash deposit and the balance wasn't updated.
Why hasn't payment gone through yet?
How can I close my account?
can you tell me where to find the top-up verification code?
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
Is there a longer processing time for international bank transfers?
I just checked my statement and saw a $1 charge, why is it there?
what amount of time does it take for a transfer to reflect and be available
how much does it cost to add money to my card
I lost my phone and need help so someone doesn't access my account.
I have trouble proving my identity.
would I need to pay extra for exchanging currencies?
my pin hasn't arrived in the post! How do I cancel it or get a new one?
How do I get my card back quickly from a bank machine that it?
Is topping up unlimited?
Can I change or hold different currency?
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
Where do I pay with my debit or credit card?
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
I tried activating my card and it doesn't work how do I solve this problem?
I don't think my top up worked
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.