Instruct: Classify the online banking query into its corresponding intents.
Query: Will a cheque suffice?
Can I use a cheque to top up my account
Why is this payment pending?
There's a possibility that my card was compromised.
I should not have been charged a fee for cash withdrawal.
My billing address changed and I need to update my information.
the exchange rate was different than expected
How long do European transfers take?
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
How can people transfer money to me?
I heard you have an auto-top up option, where do I find that?
What's the limit to how much I can top up?
In my account I noticed my ATM withdrawal is still pending
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
Can you tell me exactly what fees I will expect to see in regards to your cards?
Is the exchange rate the same on weekends as the weekdays?
My statement does not reflect that a refund has been issued
Can I use my Apple Watch to pay for gas?
I could not use my card in a store.
How much can I withdrawal in one month without incurring fees?
When will the transaction post to my account?
My refund is not showing.
I'd like to open an account for my children. How can I do that?
I made a card payment, but it has been declined?