Instruct: Classify the online banking query into its corresponding intents.
Query: Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Why is it failing to top-up?
It looks like a payment I've made hasn't made it through yet.
I am worried that too much time has gone by for a transfer to be completed.
How do I verify my identity?
How much could I top up?
The rate applied to my foreign currency at an ATM was incorrect.
What about a auto top-up?
Why will my transfer not go through?!  Keep getting an error message.
Will this card work at any ATM?
Is there a reason why my virtual card won't work?
Why has my card been declined?
What US cards do you accept?  I only have 1 other.
I would like to receive my salary in a different currency. How does that work?
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
My account isn't showing the refund
I was supposed to receive my new card by now, but it hasn't came in.
Tell me why I need top-up to be verified?
Can I make a contactless payments?
What is the reason I couldn't do a transfer to a beneficiary?
Where can I located the auto-top up option?
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.
When shipped to the US how long is delivery time?
I need to figure out who has access to my card there are some payments I didn't make that are showing on the app.  Could you please help?
Can I get paid for this in another currency?
why do I have an unknown payment?