Instruct: Classify the given online banking query into its corresponding intents.
Query: I did a transaction to a wrong account!
Am I able to stop a transfer?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Do you charge for sending more cards?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
Is there any way to get another card on the same account?
How do I exchange AUD for GBP?
Its been several days and my cash withdrawal is still pending. Why?
For my account, how do I transfer money in?
I just looked over my statement and I don't recognize the name of a card payment.
My top-up didn't go through
I don't understand why I'm being charged for using my card.
Is there a fee for a cash withdrawal?
I just sent money but the person I sent it to doesn't see it. What happened?
There is an unexplained $1 charge on my statement, can you please explain this to me?
Can I change my PIN without going to a bank branch?
I want to reactivate my card, I found it after thinking it was lost.
I don't have my card after 1 week. What are my next steps?
My transfer failed
Is there a fee for topping up a card?
Is there anyway to bypass identity verification?
I need a new card because the ATM took mine.
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
I need to change details about my personal account.
Can I get a Visa or Mastercard?
Why did my money disappear when I topped up??