Instruct: Classify the given online banking query into its corresponding intents.
Query: I made a payment and it appears it is showing twice
I got charged twice with a duplicate card. How do I resolve this?
Can I change my PIN online?
I've obtained the card, how do I enable it on the app?
I want to give a second card for this account to my daughter, would this be possible?
I want to transfer some money from my other bank account into this one.
It seems like my card payment didn't work.
Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?
What am I going to need in order to verify my identity?
When can I use money sent to my account?
Could google pay and top up be together?
How can I find out why my transfer didn't go through?
I need some help linking my new card.
If I want to send out more cards, do you charge extra for that?
The app reverted the payment I made.
Why would the app deny my top-up?
What does it mean if my payment has been reverted?
I didn't want to make a transaction, I want to revert it
If my funds are running low, will the app top up automatically?
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I couldn't get money from the ATM
what is going on, i have entered my passcode and its not working
I am yet to receive my pin.