Instruct: Classify the online banking query into its corresponding intents.
Query: Card payment was declined, do you know why?
My card is not working at stores.
Why is there a fee on a card payment?
Why is my top-up showing as reverted?
When I tried to transfer funds to my friend today I was unable to do so, why?
I sent some money but the intended recipient says it hasn't arrived
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
Where do I have access to a virtual card?
wheres my money receipt
What is the formula for your exchange rate?
How do I get to the virtual cards?
Why can I not transfer money into my account?
I need more assistance with how to activate my card.
What information am I going to have to have in order to do a transfer with my card?
What currencies do you support?
I want to top up from my Apple Watch, can I?
What do I do if I got the wrong amount at the ATM?
How long do European transfers take?
I found my old card. Can I link it back into the app?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Can you please explain why my transfer failed?
If I bought something I didn't like, can I get a refund?
Why was I not able to take cash from the ATM?
How do I top up using my card?
Which cards are accepted for topping up?
Why am I charged a fee for getting cash?