Instruct: Given an online banking query, find the corresponding intent.
Query: What commission do you take for currency exchage?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
You shorted me money when I tried to make a withdrawal.
How long will my most recent transfer take to go through? The recipient needs the money urgently.
I'd like to open an account for my kids can I do that?
I was wondering why my card was declined
My phone was stolen! What do I need to do?
No transactions are being accepted, what's wrong with my card?
I would like open a second card for my daughter, how can you assist me?
What happened to my cash deposit?
How do I make my PIN work again?
It's only been a few weeks my my top-up got cancelled
My card payment reverted back, I think.
I think the payment from my card was revereted
I transfered my balance a while back.  Why doesn't my account reflect this?
Are their certain cash machines where I can change my pin?
What do I need to do for a refund?
What's the wait time for European transfers?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
how to get card pin?
I am still waiting for a transfer I did
How do I edit my personal details?
I took out some cash from the ATM but it is still showing the transaction is pending.
Help me change my PIN.
I just got refunded for my purchase over two weeks ago
How long does it take to get a refund on something I bought?