Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I top up by card?
Why can't I see the top up I made?
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
How can I solve my issue with holding multiple currencies?
When my card expires soon, how fast is the replacement card sent and what are the costs?
Why does my statement show an extra fee?
I'm not satisfied with the services that you are providing.  I would like to end my services and delete my account.
How can i make my card active?
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.
Is going to a bank only way to change my PIN?
Can you tell me my code to get into the app?
I see a direct debit that isn't mine? How can I get my money back?
Can I reactivate a card?
What kind of charges should I expect to exchange currencies?
You charged me more than once for the same transaction!
My statement has a charge that shouldn't have been made.
I don't think I made this transaction on my statement
My card is missing.  Please help.
I tried to do a transfer and it's saying it declined.
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I can't do the verification.
I must change my address.
Why was there an extra charge when I transferred money?
How do I get my card into the app?