Instruct: Given an online banking query, find the corresponding intent.
Query: my card was refused, why?
Explain why my card payment wouldn't go through.
Where do you mail physical cards?
how soon will my card arrive?
I just looked over my statement and I don't recognize the name of a card payment.
Can you change the rate for the item I bought in a different currency as it is wrong?
A transaction to a friend still hasn't shown up.
Are there any fees associated with receiving money?
The machine gave me the wrong amount of cash.
Do I get charged if I top up with my European bank card?
Why can I not get cash from the ATM?
I can't seem to use my card. Can you help?
Do you support top ups?
can i add funds  with a card from the united states
I made a payment and it was reverted and wanted to know why?
I checked on google and the exchange rate you are using is really bad. Can you update it?
Why was I charged an extra fee when using the card?
Card payment is showing as pending
I can't recognise this Direct Debit payment.
Why is there an extra charge on my statement.
I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
There is a direct debit patentp that I haven't authorized.
Do I have to change my PIN at a bank?
What do I do if my PIN was blocked?
At which locations can I order a card?
I want to end my account