Instruct: Classify the given online banking query into its corresponding intents.
Query: I would like to transfer money into my account.
My money is all gone. What ways are okay to add money to my account?
How did you arrive at the rate of exchange? I thought that I would get more cash.
I have a disposable card but it does not work?
Please help! I need a refund on a transaction on something I bought and I need the refund right away!
How do I top up by card?
Why am I seeing a direct debit thats not mine?
How about disposable virtual cards?
When will you be taking orders for disposable virtual cards?
Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
ATM apparently not working?  Couldn't access funds in my account?
The balance hasn't changed yet after depositing a cheque with some money.
Is the 1 pound charge I can see an error or an incorrect entry?
The exchange rate for me was wrong when I was abroad.
I need my card delivered as soon as possible.
Why have I been charged twice?
How do I go about getting a virtual card?
I'm interested in learning more about product refunds.
How long does it take to recieve my new card?
I checked the app and there is a payment that I don't recognize.
I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
How can I prove I am me?
If I want to get an account for my daughter, can I do that?
What's the tracking on the card you sent?
I don't want this account anymore, how do I delete it?