Instruct: Given an online banking query, find the corresponding intent.
Query: I purchased something abroad and the incorrect exchange rate was applied.
It looks like the exchange rates on my card payment are wrong
There is a cash withdrawal on my statement that I don't recognize
When will my money be in my account?
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?
How do I to up by card?
After transfering some money my balance hasn't changed.
why have I got a pending transfer? I'm confused!!
In what places can I use my card?
to cash withdrawals charge me?
Why hasn't a transaction I did to my friend arrived yet?
Is it possible to access my phone from the hotel/
I don't have my passcode to access the app.
What's the amount that I can top-up?
Is it possible for me to top up with cash?
I withdrew money and got a fee, please explain
How can I top up with my apple watch?
can i get a virtual card
If my funds are running low, will the app top up automatically?
How long does it take for a bank transfer to show on my balance?
What do I need to do to transfer money with my credit card?
Why are you asking so many questions about me?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
What is this extra €1 fee about?