Instruct: Classify the online banking query into its corresponding intents.
Query: I tried to make a transfer and it failed.
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
what currencies do you accept?
Why would a cash withdrawal be pending?
I still haven't received my card after two weeks, is it lost?
I made a transaction, but I made it to an account I didn't mean to make it to.
What other currencies are available to change to?
I know there's money in my account, why did my account decline me?
Why do I need to have my identity verified?
Problem with my top up going through
How many top-ups can be approved?
I can't freeze my account as I need the card as I am traveling, how do I change my pin?
I would like to know more about what a disposable virtual card is?
There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.
My transfer to a beneficiary did not go through.  Why?
At what cash machines can I change my PIN?
I've changed my mind on an item.  How do I get a refund?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
Is my new card activated?
Why wont the ATM give me cash?
I want to deactivate my account.
I am unable to use my top-up on the app. Could you explain this to me?
Tell me why my transfer was declined.
Please explain why the funds I added were returned to my account.
I want to change my PIN.