Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I verify my top up?
I just tried to top-up and now I'm getting an additional verification message, why?
I found the exchange rate for my cash withdrawal is wrong
What is the auto top-up limit?
For what reason did my top-up get cancelled?
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
Will there be a charge for topping up by account with a SEPA transfer?
Why can't I use my beneficiary?
Where do i find my PIN?
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
I think there was an error in your exchange rate.
Can I use my card in Austria?
I made a check deposit but the cash hasn't arrived in my account yet.
What is the process to activate a card
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
I was checking my statement and my top-up has been reverted
Will I be able to top up by cheque?
How do I know if I will get my card, or if it is lost?
How are exchange rates calculated at this bank?
If I top up using a European card is there a charge?
Help me to set up contactless payments.
I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
Yesterday my phone was stolen from me :( What do i need to do about it?
How can i reset my passcode ?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
What is this fee showing up in my account for?