Instruct: Classify the online banking query into its corresponding intent.
Query: I do not like this, I made a simple transfer but I have an additional charge for doing so.
Why am I seeing a transfer fee on my bank statement?
How do I to up by card?
I require verification for my source of funds.
What's the maximum amount I can top up my card with please?
Where is my credit card that was to be mailed?
Can you tell me why my card payment was cancelled?
I would like to change to a different currency.
What steps should I take before my card expires?
Why can't I add any beneficiary I choose?
Why is there a pending hold on one pound on my statement?
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.
I don't recognize this debit transaction in my billing statement?
Are cards available to those outside of the UK?
Do you limit my top-ups?
I cannot get my disposable virtual card to work
I received a refund, however I cannot see it in my account
I am still waiting on my card?
Where can I find the exchange rate for my transfer?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.
I want to reactivate my card, I thought I had lost it but I found it.
My top-up was reverted by the app.
Which US cards have top up charges?
I used my card to top up, but the money is not there!
Why is the check I deposited this morning not showing up?