Instruct: Classify the online banking query into its corresponding intents.
Query: I don't remember my password
I can't enter my passcode.
Why did I get charged extra?
Why is my withdrawal from the ATM still showing as pending?
Why do you guys need to verify my identity?
I would like to use cash to make a top-up?
I wish to remove my account.
How can I cancel this transaction?
I have an unauthorized direct debit on my account
Whats the process of tranfering money into an account?
How will I know my pin number?
I'm worried that my card has been compromised because I see a payment that I didn't make.
how do i track the moeney
Need help with a stolen card.
I don't understand why there is an extra €1 fee in my statement.
What kind of businesses will take my card?
What happens if my card payment is cancelled?
How can I fix my contactless?
I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?
How can a payment be declined
I just sent money but the person I sent it to doesn't see it. What happened?
How long does it take for the money to show up in my account?
Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?
Can I change my PIN without going to a bank branch?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
I want to add money to my card, what payments do you accept?