Instruct: Classify the online banking query into its corresponding intent.
Query: My PIN has been blocked, what should I do?
What is the process for unlocking the pin?
How do I transfer money between two of my accounts?
I want to cancel a transfer I just made.
I tried to buy something and it was declined and my transfers keep getting declined, Why?
how long does it take to reflect in my balance a top up
How many disposable  cards are available per account?
is there a limit for top up?
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
How do I verify the source of my funds?
Is it possible to change from AUD to GBP?
Problem verifying my account
What is the process for activating my card and using it?
I have been charged two times for one transaction.
Is there any way I can get more physical cards to use with my account?
My top-up hasn't gone through
What is the daily limit on my card?
is there a frequent currency discount?
my phone has been stolen by someone
I have a transfer from the US, How long is the wait?
I didn't make a payment at this business.
Why is there a direct debit set up in my name?
My salary is in GBP, is this something I need to configure?
My card did not work at store.
what steps do i do to get a real card
How long is the wait for my card?