Instruct: Classify the online banking query into its corresponding intent.
Query: What is the expected delivery date of my card?
Am I able to track a card that has already been sent?
I bought an item and the exchange rate was wrong.
Am I able to stop a transfer?
What are the fiat currencies used?
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
I have no way to prove my identity.
What's the foreign exchange rate I will receive?
My payment has an incorrect exchange rate.
A withdraw I tried to make at the ATM was declined I don't know why.
What do you require for identification verification?
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?
How can I find the source for my available funds and money?
When will my virtual card arrive?
Tell me why there is a fee for a card payment.
i tried using a virtual card for a hotel but it didn't work, why not
I want to know why my top-up was reverted
Why am I being charged for the same thing twice?
I don't see a money transfer yet
There is an extra $1 charge on my statement, why is that?
How can I revert a transaction from this morning?
People are using my debit card - help!
In my account I noticed my ATM withdrawal is still pending
I have a transfer that is pending.
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.