Instruct: Given an online banking query, find the corresponding intent.
Query: What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.
Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?
I sent a payment but now it's not showing up.
how can i get it to add money automatically while travelling
Why was I not allowed to do a transfer to a beneficiary?
where did my funds come from?
A payment is pending
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
What do I do to close my account?
I do not see the money I transferred into this account
How do I initiated a bank transfer to top up?
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
I did not receive the right amount of cash.
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
What are the exchange rates you assign?
Cancelling a transaction
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
I couldn't transfer money to a beneficiery
Are there any hidden extra fees for currency exchanges?
What's my pin number?
My recent transfer didn't go through - why not?
I used my pin too many times.
Can I track my card while it is in the process of delivery?
Unable to complete transfer, states 'declined'
How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.
If my funds are running low, will the app top up automatically?