Instruct: Given an online banking query, find the corresponding intents.
Query: What does a pending cash withdrawal mean?
I have a cash withdrawal that says it's pending, why?
Why is my refund missing in my statement?
Would it be possible to activate my card?
What is the charge for using a Top up card in the US?
Can you tell me where I can withdraw money?
Why isn't the transfer I made to a friend showing?
What proof of identification is needed?
There is a payment I don't recognize
I want to add money to my card, what payments do you accept?
How do you decide what the exchange rates are?
Why do you keep declining my payment?I tried several times already with this card and it is just not working.
Can I choose from either Visa or Mastercard?
I no longer want to keep this account.
Do you ship your cards anywhere?
I would like a Visa card.
How do I make my transfer go through
I recently bought an item using my card and I was charged an extra fee why is this?
What is this extra fee while I was doing a transfer?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
I don't see a refund in my account.
What do I do to unblock my PIN?
How do I get money from friends?
help, lost my card
It says pending status for my payment. Why?
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue?