Instruct: Given an online banking query, find the corresponding intents.
Query: I don't think I was supposed to be charged so much.
Why do I get a fee every time I transfer?
I want to transfer money into my account, what do I do?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
It's requiring me to verify my identity?
when i travel can it top up automatically
Cash withdrawal was incorrect at ATM.
Is there a way to link cards if I have one of yours?
Why have I been charged more than once for the same transaction?
Explain why my card payment wouldn't go through.
Is there a charge for getting more cards?
Where do I find my card PIN?
What is needed for the identity verification?
Where can I withdraw money from?
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I have a trasnger that is pending and wondered about it.
What could possibly be the cause of my failed transfer?
My funds are not transferring to my bank. Why is this not working?
Tell me how to verify a top up.
I bought something that I need a refund for.
I thought I was going to receive more currency?
There is a direct debit charge on my account that I don't recognize.
I noticed an extra pound charge?
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
Why was there an extra charge with the withdrawal of my money?
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.