Instruct: Classify the given online banking query into its corresponding intent.
Query: Help me please, I need to top up cash.
Can I deposit a check?
Why have I been charged twice?
Where are the virtual cards?
Cash has been deposited this morning but it hasn't came through.
How do I check security settings using the app?
After I make a payment, how long will it be before it transitions from "pending" to complete?
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
I thought transfers were free. Why was I charged to transfer?
how come i was declined
What if my top up doesn't go through?
My balance is not what I thought it was following an ATM withdrawal
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
What is the number of transactions I get with a disposable card?
Tell me how to change my details.
Why was I charged for withdrawing cash?
What happens if my card expires?
Why are my purchases from this morning still pending?
My card doesn't seem to work anymore
I was mistakenly charged a fee for using my card.
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
There is a payment with my card which i definitely did not do.
I'm still expecting the transaction to be finished
How long will the $1 charge show as pending?
My bill shows the same charge more than once
Why did the cash deposit not show up in my account?