Instruct: Classify the online banking query into its corresponding intents.
Query: Why did the funds not transfer to another recipient?
What is the length of a transaction completion?
what is the time frame for transfers
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
Why is my withdrawal from the ATM still showing as pending?
Where can i top my card for free?
How do I know if I will get my card, or if it is lost?
Unable to use my American Express with Apple Pay to top up my account
Why am I being charged to withdrawal money?
I have a missing refund
Payment I didn't do.
I did not receive my full withdrawal amount
How can I update my personal information after moving?
How do I fill out the identity check?
How do I track the card you sent me?
I tried to get funds in hard cash but it was rejected!
If I can, I would like to get both Mastercard and Visa from you.
Why didn't I receive the correct exchange rate for an item that I purchased?
I am unable to transfer money. I believe it is not working because it states it was declined.
how come my transfer declined
Can I set my own top-up limit?
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.
how do i avoid charges in the future
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Is there a maximum for top-ups?