Instruct: Classify the given online banking query into its corresponding intent.
Query: My payment was cancelled
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
I have a charge for something I didn't buy.
I was double charged at a restaurant can you take the second charge off?
How do I verify my source of funds?
What's the process to receive a second card?
I no longer have my phone.
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
I need to delete my account.
What is the process for transferring money into my account?
Is there a charge for using an European bank card for top up?
Can you tell me more about limits to disposable virtual cards?
My top-up has not posted.
Please explain to me how to know where my funds are from.
Can I use SWIFT transfers?
Why didn't I receive the right amount of cash?
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
what is the fee for topping up by card?
what is the most money i can top up?
I can't find the card PIN.
One of my transactions needs to be canceled.
Help me verify my identify?
How is my card payment still pending?
Why is the transfer still pending?  Can I do something?
Help! I'm missing money, I deposited a cheque but its not showing on my balance.
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.