Instruct: Classify the online banking query into its corresponding intent.
Query: There is a €1 extra fee in my statement
I've been charged an extra £1 and I don't know what it's for
There is a single payment on my card which shows as pending.
Yesterday my phone was stolen from me :( What do i need to do about it?
Why was I double charged?
How much would it cost me for a bank transfer to top up my account?
What currencies and cards do you support?
I wasn't allowed to transfer to my account
Are EUR exchanges allowed?
Where should I look for my PIN number at?
Problem with my top up going through
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
I have a payment I didnt make on my account
how long does it take to reflect in my balance a top up
how do I get top up to work for my card
Will I get Visa or MasterCard?
Where are the Mastercard ATMs?
I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?
I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.
The app is telling me that I am not me.
Why hasn't my account updated?
Where is my last money transaction
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
I think the exchange rate is wrong for my ATM withdrawal
I'm dissatisfied with the service and would like to terminate the account.
I am not able to verify my id. Why?