Instruct: Given an online banking query, find the corresponding intents.
Query: I have been charged twice for the same thing!
Why does the same transaction appear multiple times?
What's the procedure for canceling a purchase?
I believe you charged me too much to exchange my money
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
Where is my credit card that was to be mailed?
Why hasn't the money I transferred into my account shown up yet?
Am I able to get a refund for something I bought?
Can I have a tangible form of my virtual card.
Why didn't the ATM give me all my money
Why did I get charged for a withdrawal?
What are my bank details so I can do a transfer?
What do you require for identification verification?
Why am I being charged for withdrawing cash but haven't in the past?
I was checking my statement and my top-up has been reverted
How long do I need to wait til my top up isn't pending?
Is a bank transfer acceptable for topping up my account?
I recently deposited a cheque and cannot find the cash from it.
who charged my card
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?
There is an extra small charge on my card! What do I do?
Why is the exchange rate wrong for my cash withdrawal?
what's my top-up verification code?
what are the locations i can withdraw money
Am I able to get a refund for a purchase?