Instruct: Classify the online banking query into its corresponding intent.
Query: What's wrong with my card? The clerk at the grocery store said it was declined.
Is my card frozen?
What systems do you have in place for my security when using my card for everyday purchases?
If I exchange currencies on a regular basis, is there a discount?
How do I top-up automatically?
Is there a reason my refund isn't showing on my statement?
Where can I change my PIN?
What currencies are available for my use in holding and exchange?
I thought I lost my card but I found it today, so I would like to reactivate it.
How much could I top up?
Where do I need to go to change my PIN?
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
Why did a transaction I made charge me $1?
withdrawal pending meaning?
I need a refund. This is not what i wanted.
How much can I top up in a day?
Where's the button to top up with a cheque?
Do I have to go into the bank to change my PIN?
I need a second card on this account for my daughter.
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
My card is due to expire
I can't activate my card?
i dont recognize a charge on my card
Can I have multiple currencies in my account?
Why hasn't my top-up finished pending yet?
How are exchange rates determined?