Instruct: Classify the online banking query into its corresponding intent.
Query: my cash withdrawal is pending, why?
Why is my ATM withdrawal still pending?
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
Why am I charged a fee for getting cash?
Okay, I found my card, can I put it back in the app?
My app shows a direct debit that isn't mine.
Is the PIN sent in another message?
What is the fee for topping up a US card?
How do I see my card in the app?
Are there any limits to were my card is accepted?
How many disposable virtual cards can you have?
Is there a reason I was charged an extra fee for using the ATM?
What is the return policy?
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
Where can I find the auto-top up feature?
Will there be a fee if I receive a SEPA transfer
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
My card was refused
Can cards be dispatched on a specific date?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Are bank transfers immediate?
A payment on my statement is wrong.
My card payment has been declined, why?
You have declined my  payment.
I need to change my address
Why isn't my refund shown on my statement?