Instruct: Given an online banking query, find the corresponding intents.
Query: I inadvertently completed a transaction on a wrong account.
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
What do you need my identity details for?
Why do you need so much information about my identity?
Why hasn't my friend received the transaction?
Why do I need to verify my funds?
How do i receive a physical card?
What are the charges if I exchange foreign currency?
How do I fill out the identity check?
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
I want to transfer some money from my other bank account into this one.
What's going on? My card wont accept any transactions.
If I want to topup by card, how do I do it?
My card payment won't work.
What are the restrictions of the disposable cards?
There is a withdrawal on my account I didn't make.
Please show me how my friend can send me money.
Do you have any age limit?
How long do transfers from Europe take?
Do I have a card PIN?
Where can I get a card in the EU?
My new card came in.  How do I activate?
how long until a cash withdrawal will show on my account
My payment card was declined - could you tell me why?
Why is the exchange rate different on my recent purchase?
Where is my virtual card?