Instruct: Classify the given online banking query into its corresponding intent.
Query: I can't seem to figure out why my transfers are getting declined.
How do I contact customer support about my declined transfer?
How do I deactivate my account?
How long will my transfer be pending for?
I deposited a check, but haven't received the funds for it.
I need mastercard as well as visa
i don't see the top-up verification code anywhere
Do you have an option for auto top up?
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.
I withdrew cash but it still shows as pending?
Is there an automatic top up feature?
How long does it take for me to get my pin
Which currencies do you accept for adding money?
Can I get a new pin number at any ATM using my card?
I want to cancel the transaction I made earlier
my phone has been stolen by someone
I requested a refund but can't see it.
I see a payment on my statement for  a place I didn't make a purchase at.
The payment I made with my card is not showing up.
When I went to $100, all the machine would give me was $20.
I cannot seem to buy something online with my card? the payment comes back, what's going on?
I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.
Has my top-up gone through?
Why do I have duplicate transactions for one purchase?
I was charged extra when I made a cash withdraw, why?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.