Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you please explain how to transfer money using the bank transfer process?
I can't figure out how to transfer money into my account.
I don't recognize the direct debit payment on my account.
My card is about to expire.  Where do I get a new one.
I need to change a transfer.
Where Is the top up verification code found?
Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.
I have yet to receive my virtual card
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
Why am I unable to transfer money when I was able to before?
My card would not work at a shop.
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
Do I need to do something to get a new card once it expires?
Where do I find the verification code for the card I'm topping up?
Why is a transfer to a beneficiary not possible?
I need my card immediately.
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
Where do I go to get my new card linked?
help me link my card
Can you tell me if I can hold money in several currencies?
I think my card is broke it's not working anymore
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
Can I use my account now, even though my identity verification has not gone through yet?
Can you accept my other card from the U.S.?  It is the only other one I have.
I need to update my address.
I have a transaction and would like to know if I it's cancelable?