Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I still waiting for my refund
Why is my refund missing in my statement?
Why was my transaction not approved?
What's the transfer time from Europe?
I look but I see no virtual card. Why is that?
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
There is a fee from a transfer that is not supposed to be here!
the money i transferred didnt arrive
How do I get my card PIN?
I need to transfer money into this account from my other bank account.
My recent transfer didn't go through - why not?
I transferred some money but the balance stayed the same.
I didn't get the all the cash i wanted from the atm
When will my transfer finish pending?
Why do I need to verify the top-up?
What currences are available for exchange?
How can receive a physical card
I made a deposit and the balance hasn't been updated.
I forgot my password to get into the app!
Is there a tracking number for the card you sent me?
I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?
What is the verification process used for?
Am I able to track a card that has already been sent?
I don't think I made this payment that is showing up
How do I reset my password?
do you have a fee for receiving a SEPA transfer?