Instruct: Classify the given online banking query into its corresponding intent.
Query: i need to add express delivery if that's an option
How many days to deliver to a US customer?
The balance does not appear to have updated.
Tell me how to top up my account using bank transfer.
How can I order my card?
Can my teenager have an account?
I don't recognize the direct debit payment on my account.
what documents do i need to verify who i am
How can I change my password?
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.
How much do I have to pay if I want to transfer money?
What different currencies can I get?
I am not seeing recent cash withdrawal on my account.
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
It is listed in my app that I made a payment which I did not actually make
I can't get my actual card to work
Who can send me money?
Why hasn't my transaction been completed?
How can I convert currencies?
Is it possible to top up by card?
How long is a transfer in the pending status?
For the identity check, what kind of documents do I need to have?
Will you be able to exchange to EUR?
What forms of ID work for verification?
tell me how I can order my card.
Why is my identity not being verified?