Instruct: Classify the online banking query into its corresponding intent.
Query: what can I do if I got my American Express in Apple Bay but top up is not working?
Why is top up not working if I use my American express with my apple pay?
Where is the top-up verification code located?
There is a mysterious debit transaction on my statement
I need to report a stolen card
Do I pay extra for exchange?
Is there a way to reset my PIN?
Why was my card declined?
Can I top up my card with other cards?
I see cash withdrawal activity in the app that is not mine.
What currencies do you offer?
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
Can you tell me why a refund I'm owed is not showing on my statement?
Cancelling a transaction
What can you tell me about the card PIN?
What are the exchange rates you assign?
why must I prove ID
Why is  my balance not updated?
How do I obtain a second card?
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.
I'm having a hard time proving my identity.
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
Do you know the process how to activate my card?
what is the amount of disposable cards I can have?