Instruct: Given an online banking query, find the corresponding intents.
Query: I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
My refund has not arrived, and I am unsure why. Who do I contact?
What do I need in regards to identification?
Can someone please explain to me where my source of funds came from?
I messed up and made a transaction using the wrong account.
How do I go about ordering a new bank card?
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
When I topped up the app reverted it.
Where is the closest ATM to me?
I happened to forget my passcode
I was spending cash with my card and got a fee.
How to receive virtual card?
What do you demand for identity verification?
Please tell me where I can update my details since I moved.
Are there any top-up limits?
I don't need to transfer anymore and I want to cancel it.
Not living in same place, need to change details
Do you only use Visa or do you have Mastercard too?
The amount of cash I requested to withdrawal did not match what I received when exchanged
I can't get cash from the ATM!
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
What are my limits on disposable cards?
Waiting for the cash I deposited this morning still
Something's wrong my card won't work.
Can I increase my top-up maximum?
My card payment has not been withdrawn from my account