Instruct: Classify the given online banking query into its corresponding intents.
Query: I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
My funds are not transferring to my bank. Why is this not working?
How can I pay for top-ups?
Can I change my in at all ATM's?
How is the exchange rate doing?
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.
I paid with card and was charged a fee that shouldn't be there!
Does it cost extra to send out more than one card?
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
Is there a cash withdrawal fee? Because I just got charged?
I didn't receive the correct exchange rate for an item that I bought.
my statement contains an unknown payment
I made a mistake and did a transaction to a wrong account, can I cancel?
How soon will my balance be updated to reflect my transfer?
What are the requirements to verify my identity?
Why wouldn't the ATM give me my money?
Why is there a payment I didn't do?
My card has been pending for a while, what should I do?
How do you find the exchange rate?
My app says I withdraw funds from my account through an ATM.
Can I get information on the identity checks?
Would I be able to get an account for my child?
What do I do if I can't get my card out of the ATM?
Does it cost much or take long to get a new card? Mine is about to expire.
Why does my statement show a $1 charge on my account?