Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I see my source of funds?
Can you tell me how I would go about learning where my funds came from?
Why hasn't the money I transferred into my account shown up yet?
Am I the only one who can top-up my account?
Can you walk me through how I can edit some of my personal information?
Please tell me why I was charged additionally when I used the card.
I need to transfer funds from my other bank account into this bank account.
I don't recognise a Direct Debit payment
How do I return something for a full refund?
Where can I have a new bank card sent to China?
Please help me cancel a transaction.
I tried to transfer money but it didn't go through
Is there a top-up limit that I have to stay under during a given period of time?
Hi, I have done a topup, but my money was reverted. Please look into this issue.
I am interested in giving a second card to my daughter, how can I make this happen?
What are the disposable cards restrictions?
I transferred money, but I think I've been charged a fee for it?
I can't find my card! Can you help?
If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?
Is there a way to order a new card while in China?
Do you charge extra for exchanging currencies?
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
I tried activating my card and it didn't work
There is a potentially fraudulent direct debit on my account.
My transfer isn't in
I have cash deposit to my account but it is experiencing a problem