Instruct: Classify the online banking query into its corresponding intent.
Query: How old does one need to be?
I need to set up an account for my daughter, how would I do that?
Are there any charges for European bank card for top up?
I am locked out from entering my pin.
Is there any type of fee for currency exchange?
Card payment has be declined.
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
Tell me how to replace my expired card.
Why am I not seeing the check I deposited this morning in my account?
I topped up my account but the money isn't there now.
Why did my payment go back to my account when I bought something?
The app is showing a payment I never made.
When will my top up be applied?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
Tell me what I should do after my card expires.
Can I go ahead and use my account even though my identify hasn't been verified yet?
show me how to transfer to my account
Do I get a discount if I exchange currencies a lot?
It's requiring me to verify my identity?
Am I able to have a card sent to China?
How do I transfer funds directly from my credit card?
Do you know what your exchange rates are?
Why am I unable to withdraw money even though in the past I've done it just fine?
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.