Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to know why a money transfer is available.
Could you please help me figure out why the seller has not received their money after I sent it.
I have a new card and I need to activate it.
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?
How much can I withdrawal in one month without incurring fees?
I deposited a cheque, but the balance hasn't changed yet.
I have been charged twice for the same thing!
Why hasn't my card payment cleared yet?
I need to terminate my account immediately.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
Can you tell me how to top up on my card?
What's up with the extra fee I got?
How do i request more physical cards?
I did a bank transfer to top up, but the money is not available.
I paid with card and I was charged a fee
How much is the limit for top-ups?
Please tell me how the exchange rate is determined. I was expecting more money for the transaction.
Is there a limit on the number of times I can use a disposable card?
How do I use a check to top up?
Is there a way to recover my password?
Is it on purpose that my payment has been returned to my account?
Can I change my PIN in Austria?
I want to activate my card, how do I do it?
Is there an issue with my card payment as it has not gone through.
I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.
Where is my top-up generated from?