Instruct: Classify the online banking query into its corresponding intent.
Query: Why did my credit card get declined for top up?
How do I know if my top up worked?
How can I go about resetting my passcode?
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?
What is the cost and time frame of getting a new card?
Why is there a fee added to my statement?
My password doesn't work.
How do I change my address ?
I had an unexpected fee
How does your app transfer the money
My card's expiration is approaching, how do I replace it.
I would like more physical cards
I thought transfers were free. Why was I charged to transfer?
I received my salary in the wrong currency. How do I change this?
I would like to know where the funds are at.
How can my friend give me money?
Can I reset the passcode?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
Why can't I make a transfer?
What is the foreign exchange rate you will apply?
I have an outgoing transaction
I have a problem with a transfer. It didn't work. Can you tell me why?
I withdraw money abroad but I didn't get the right amount.
Help me activate my card.
Does it cost to top up my card?
The app reverted my recent payment