Instruct: Classify the given online banking query into its corresponding intents.
Query: What is the first step that I should take after my card has been stolen?
i need help, i lost my card
What exchange rate will I receive?
Can you tell me how to get my card on the app?
why top up is not working even if I got my American Express in Apple Bay?
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
My bill shows the same charge more than once
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
Why hasn't my withdrawal shown on my statement?
I am having trouble transferring money to a beneficiery.
there is a transfer pending.
how should i add money to my card
Using your app, would I be able to exchange between USD and GBP?
If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it.  Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.
After transfering some money my balance hasn't changed.
Something is wrong with my top up and I can't see it. How do I find it?
Why do I see a random withdrawal in my app?
Why has my top-up been reverted?
I need assistance to activate the card on my account.
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
Can I get a new pin number at any ATM using my card?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
How long do I have  to wait for my transaction to be completed?
When can I expect my card? I live in the US.
Where can I find the verification code for the card top-up?
After a transfer, I see an extra fee.  Why?