Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the exchange rate for EUR?
If I need to cash foreign transfers, how does that work?
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
What is this extra fee while I was doing a transfer?
the exchange rate was different than expected
Why is my disposable card not working?
I tried to top up and suddenly my money disappeared
I thought transfers were free, why was I charged?
Where is the cash deposit I made?
When I went to get cash, it was declined!
How many years old do I have to be?
Can I change my pin through the app?
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
When will my account receive the money?
Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.
How do I update my address?
Need a new card, mine is expiring.
What is the reason I couldn't do a transfer to a beneficiary?
The cheque I deposited isn't showing in my account
What is the most amount of disposable cards allowable?
What is needed for my daughter to open an account?
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Is there a fee to make a transfer?
What is delivery speed to the United States?
What can I expect at card expiration?