Instruct: Classify the online banking query into its corresponding intent.
Query: I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
Why are my transfers and purchases keep getting declined?
I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?
I sent money to someone but they haven't gotten it yet
I am trying to revert a transcation I did this morning
Where am I able to get my PIN unblocked?
Is an auto top-up option available?
I lost my card n need a new one.
Where can i top my card for free?
Can I order a new card by phone?
what currencies can I receive my salary in with this?
Hi, would you please activate my card?
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
Do I have to pay more for exchanges?
How would I change my details?
Why is there a pending time on my transfer?
I got an cancellation error when I was topping up.
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.
Can you tell me how to get my card on the app?
Can I use a disposable virtual card for any purchase?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
What is the source of your exchange rates?
How can I change my name because I just got married?
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
What happens if my card expires?