Instruct: Classify the online banking query into its corresponding intents.
Query: When I got cash the exchange rate was wrong
I withdrew cash and I think the exchange rate is wrong.
Why was my withdrawal requested cancelled by the ATM?
Is there a reason my payment is still pending?
I want to activate the card.
Why was a payment I made reverted?
I don't understand why my payment was declined. I thought everything was ok.
How long should it take for my top-up to finish? I've been waiting a while.
How many times can I use my disposable card?
How do I know if i need a disposable card?
What ATMs can I use this card at?
Please help me with the activation of the new card.
Can you delete the account?
Will you guys do Visa or Mastercard?
I want one of the virtual cards!
I have a card payment that has been pending for some time and would like to know when it is going to go through.
The app says I made a cash withdrawal that I didn't make
Hi! What documents can I use to verify my identity?
I would like to order a virtual card.
How do i go about linking a new card?
I wanna revert a transaction i did this morning.
My account balance has not updated since I deposited a cheque recently.
I am unable to prove my identity
Instruct me how to reset the passcode.
I just got a card, how can I add it to the app?
My new card isn't in my app, how do I get it in there?