Instruct: Classify the online banking query into its corresponding intent.
Query: My husband and I went out for our weekly "dinner and a movie," and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?
I was charged twice for the same thing.
how do i find top up for cash deposit
What are the exchange rates you assign?
where are the transfers originating
How long does it take for cards to be delivered after ordering them?
I can't get any money from my account.
i don't see the top-up verification code anywhere
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
How do I make a currency exchange?
Is there something wrong with my card payment? It's been pending a really, really long time.
There was an extra fee when I paid with the card.
What do I need to do to receive my payroll in the account?
My top-up hasn't gone through
How long does a transfer take?
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
Where's the money from my transfer from Europe?
I don't see me 'top up' in my wallet
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
the exchange rate I got for cash was wrong
Do you have a limit for someone's age?
I bought an item and now I want a refund.
What's the wait time for European transfers?
How come my cash withdrawal came with an unnecessary fee?!
I need to cancel a transaction please!