Instruct: Classify the given online banking query into its corresponding intents.
Query: I cannot tell what my top up currently is.
Can my account be topped-up by friends of mine.
What is the max I can top up?
For what reason did my top-up fail?
are SWIFT transfers an option?
My card was refused
What do I do if I forgot my passcode?
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
A transfer is pending.
When can I expect my card?
Are there any charges for topping up a US-issued card?
I can't find the money I just added to my account.
Where is the card I ordered 2 weeks ago?
I am blocked now because I entered the wrong pin, need help.
An ATM swallowed my credit card!
There is a card payment that I'm not recognizing.
I tried to withdraw $100, all it gave me was $20.
Does it cost anything to transfer money for a top-up?
How many cards am I allowed?
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
what do I need to do if the ATM kept my card?
What is the identity check for?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
How do I change the details in my account?
Can I have my card activated?
What will happen after my card expires?