Instruct: Classify the online banking query into its corresponding intents.
Query: I could not get the top-up to go through
My top up was denied
How do I troubleshoot when contactless doesn't work?
I can't get my virtual card to work at all
I'm noticing a payment/purchase at a company that I don't recognise.
My transaction is showing several times.
Can I add money automatically to my account while traveling?
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
How can I get a refund for an item I purchased but has not yet arrived?
I have never been charged a card payment fee before. Why did this change?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
I cannot remember my passcode, is there a way to retrieve it?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Why can't I use a disposable card?
Seems like my top-up has not gone through
Card payment was declined, do you know why?
Explain why my top up has been reverted please.
I took out money, and didn't get all of it.
Why is my cash withdrawal still showing as pending?
Can you tell me what the cash withdrawal is in my statement?
I don't have my cell phone with me so I cannot access the system to complete the transaction.
How do I unblock my card?
I need to cancel a purchase?
My transfer failed to process correctly. Is there a reason this would happen?
The card PIN?
My new card isn't in my app, how do I get it in there?