Instruct: Classify the online banking query into its corresponding intent.
Query: Can I have a third card?
What is the price for an additional card?
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
Why didn't my transfer work?
My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?
What should I do if someone else used my card?
My purchase used the wrong exchange rate
I need to order a new card, can you please direct me to the virtual cards?
My PIN was blocked.
Where do i find my PIN?
If I get a transfer from Europe, how long until it is in my account?
When will my deposit from this morning show up?
i am under 18 and i am trying to verify my id. why wont it work?
How can I get disposable virtual cards?
This fee shouldn't be there after I paid with a card.
No Visa please. I want to continue with Mastercard.
I happened to forget my password
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue?
why do i have a failed transfer
Can my PIN be changed in any cash machine?
What is the youngest age for an account?
Can you tell me how I would go about learning where my funds came from?
Does it cost much or take long to get a new card? Mine is about to expire.
How come I got to pay to get my money from the ATM?
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
I cannot view the refunded amount in my account.