Instruct: Classify the given online banking query into its corresponding intent.
Query: I sent a transfer and it has been pending for awhile. How long will it stay pending?
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?
Where can I see where my funds came from?
My card payment was reverted, why?
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
How long should it take for a transfer to go through? I have been waiting a while.
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
I am trying to find out how to exchange currency X with currency Y.
I can't get into the app with the passcode.
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
Why am I still waiting for my refund
How can I change currency type?
I was charged extra when I made a cash withdraw, why?
I purchased something while traveling, and the exchange rate applied was wrong.
Can you tell me how to tell where my funds come from?
what amount of time does it take for a transfer to reflect and be available
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
How long does it take to show a deposit I made to my balance?
Is there a way to make my money usable in another country?
I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.
What do I do if I detect fraudulent use on my car?
You promised no fees but now I've got one. What the hell!?
My cash withdrawal says pending, why?
THere is some cash that is showing up on my app.
What currencies can be used for top up?