Instruct: Classify the given online banking query into its corresponding intent.
Query: I may no longer need GBP, but instead I will need AUD, how can I go about making this change?
How do you exchange currencies
My card is not working at stores.
How and where can I find the identity checks?
How long does a European transfer take?
Transfer unable to be completed, states 'declined'
Can I have a third card?
If I am not in the country and I need to change my PIN, how can this be done?
A percentage fee was charged to my withdrawal.
Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I logged in wrong and am blocked, how do I log in?
Why is the exchange rate wrong for my cash withdrawal?
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
Why did I get charged a fee, I thought it was free?
How can I find out the source of my available cash?
What fee will be charged for exchanges?
I made an international purchase, but the exchange rate was wrong
What is the minimum age required to open an account with your service?
I can't log in
I attempted to get money in cash but it was refused!
My card doesn't work when I use it.
How do I get my refund back?
Why did I have to pay an additional amount when using my card to pay?
My withdrawals were going smooth until I got declined today. What is going on?
I want to use cash to top up.
Why can't I take cash out of the ATM?