Instruct: Classify the online banking query into its corresponding intents.
Query: I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
What steps should I take before my card expires?
Why did my top up get pulled back out?
I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?
Can you show me how to verify the top-up card?
I think my card payment was reverted
For adding money, which currencies do you accept?
The money is still in my account even though I already paid -- I don't understand what happened.
I need to find out where the card is that I ordered.
Do I need to verify the top-up?
I transferred some money but it hasn't arrived yet
I logged in wrong and am blocked, how do I log in?
What currencies and methods can i use to top up my account?
My phone got stolen, how can I use the app?
How can I periodically check the delivery of the card you sent?
A shop I go to didn't let me pay.
Why does my statement show various transaction times?
How do I deposit cash?
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
Can I convert money into different currencies?
the transfer went through but now it has been pending for quite a while. i need this to go through already
Why did I not get my refund yet?
Something is wrong, my top-up is gone and I don't know what happened to my money.
Can I cancel a transaction?
According to the app, I got cash from an ATM but I haven't made any transactions.
Need help with a stolen card.