Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my beneficiary being denies?
why didnt a transfer to my account process
There is a strange card payment I don't recognise.
Why was I charged extra when paying with card?
What other credit cards can I use?
The disposable cards, what are they for?
Why was a fee added to my bill when I used my card?
I am not sure but someone else might be using my card
I think I have an extra transfer charge.
Is there a reason that my transfer failed?
Why does it still charge me even though I was unable to withdraw money from the ATM?
There is a direct debit charge on my account that I don't recognize.
How do I reactivate my card?
What countries can I use my account in?
Make me understand why I am charged an extra fee when I use the ATM.
What is wrong with my top-up?
There is a pending transaction on my account, what does this mean?
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
Help!  The app has an ATM withdrawl that I didn't make.
This place has been too much work so I'd just like to close out my account & be done.
Can I get a card if I don't reside in the UK?
I need two cards. Is this possible?
Can I transfer money to my card via bank-transfer?
Is there a fee to top up a US card using a debit or credit card?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
How do I know where my money comes from?