Instruct: Classify the online banking query into its corresponding intents.
Query: There are strange transactions on my account.  What should I do if I think someone stole my details?
am suspicious of my card's security
What is your check-cashing policy?
Can I obtained a Visa Card
Can I apply for one of your cards if I live in the EU?
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
I don't understand where this charge came from.
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
i did not get any money but still was charged
How do I receive a card?
A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.
I just noticed my transfer was declined and I don't know why. Can you help me?
Currently my card is broken.
My plans may change so I may need to change from GBP to AUD.
Why has my card been declined?
I was made to pay an additional pound!
I didn't receive the amount of cash I requested for the ATM.
I want to link my new card. Can you help?
My card is broken
Do I get a discount if I exchange currencies a lot?
What happens when my card expires?
How do I close my account, since I'm dissatisfied?
I need to know the process to transfer money into my account.
My transfer failed to process correctly. Is there a reason this would happen?
There's an unauthorized cash withdraw
I didn't get all the money I asked for