Instruct: Classify the online banking query into its corresponding intent.
Query: Does it cost anything to transfer money for a top-up?
Is there a charge for SEPA transfers?
Why would a merchant revert my payment?
Explain pending transactions.
My card got blocked, how do I reset?
I lost my phone.  What do I do to block someone else from using my account?
Why did I get a different card then requested?
Why would my transfer result in a decline message?
I don't think I should have been charged a fee to use my card.
How do I get my card on the app?
Why is it important to verify my identity?
I need more physical cards than I have right now!
I am having issues using contactless payments, could my card be damaged?
Can I have it delivered on a specific date?
How much is it to use my US debit or credit card to top up?
why is top up pending
Explain why my card payment wouldn't go through.
Under what condition will my payment revert?
I'd like more info on getting a virtual card.
Cash I did not get showed up in my account
I need to transfer something ASAP from China, how long will it take to post to my account?
I haven't received the PIN yet.
Where in the European Union can I get a card?
I do not have the information to verify my identify.
I need to urgently transfer something from China. How long will it approximately take?
I exchange my currency quite a bit.  Do I get an exchange price break?