Instruct: Classify the given online banking query into its corresponding intent.
Query: How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
How long does it take for money to reach my account?
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
My phone was stolen, what can I do?
I lost my passcode.
What is the minimum age required to open an account with your service?
I used the wrong account.
Is there a tracking number for the card?
Um, my top up didn't work
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
How do I obtain a second card?
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
Hi,  I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.
Why hasn't my ID been verified?
I don't like the services, please close my account
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
Where can I modify my details?
Please tell me how I can get a virtual card.
A direct debit payment I didn't do shows in my app
Do I get charged for withdrawals?
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
This stupid system is not letting me prove my identity.
You applied the wrong exchange rate while I was traveling outside the country.
I'm still waiting for my card.
Are there any hidden limit on the auto top-up?