Instruct: Classify the given online banking query into its corresponding intent.
Query: I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
My top-up didn't go through; it still says pending. What's up with that?
I put some money in my account the other day but now its gone? Why is this?
Will there be a charge for sending out more cards?
How do I change my account details?
I have a transaction showing multiple times.
How can I cancel a transfer I made
I want to link my new card. Can you help?
I need to withdraw money. Where can I do that?
Some cash shows up on my app.
Where do I go to fill out the identity form?
I have lost my phone or it has been stolen.
Why was I charged this extra fee while doing a transfer?
Which countries do you support?
Does my account have the option to hold multiple currencies?
My preference is Mastercard.
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
Why isn't my google pay top up working?
Can you unblock my blocked pin?
I swear that there are 2 payments on the app that I didn't make.  Could my card me stolen?  Please advise what I should do.
When the time is right will this automatically replenish my balance?
At what age can my children use your service?
I want to choose a new PIN.
Do you know what your exchange rates are?
What do I do if the machine rejects my card?
My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?