Instruct: Classify the online banking query into its corresponding intents.
Query: The top up failed
I tried to top up but the app rejected it.
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?
I just want to top-up, why do I need to verify anything?
What do I need to do to get my new card which I have requested 2 weeks ago?
I going to be traveling, can I set up auto top-up if I run low on money?
I have money in a foreign account that I want to send to this account.
How do I go about verifying the top-up card?
How come I got to pay to get my money from the ATM?
Do you limit my top-ups?
I want to get a Visa card
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
What is the reason my cash withdrawal is still pending?
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
Can you tell me the cost of a transfer?
I was charged an additional amount of money for making a purchase with my card
unsupported transfer declined
How do I get this damn virtual card to work?
Will I have to pay extra to exchange money?
I think my card payment was cancelled. What happened?
How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
I cannot try my PIN anymore.
Can I change my PIN in Austria?
How to receive virtual card?