Instruct: Given an online banking query, find the corresponding intents.
Query: I hate this company! Can you delete my account?
I want to close my account & I will never do business with you again.
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.
I didn't cancel my top-up.
Are you okay with exchanges to EUR?
Will you guys do Visa or Mastercard?
Are there any hidden extra fees for currency exchanges?
Why would my top up be reverted?
Okay, I found my card, can I put it back in the app?
On what do you base your exchange rates?
Why did I get charged a fee on my card?
My transfer is pending, why?
My refund is not showing up in my account. Where is it?
How long until I see a cash withdrawal?
Why was I charged an extra fee when using an ATM?
$1 charge in transaction.
I don't live in the UK. Can I still get a card?
My phone was taken yesterday, is there something that I need to do?
Are all European currencies available for holding and exchange?
i have a pending top-up
My money transfer has not happened yet
While abroad, I got cash, and the exchange rate applied is wrong.
What cash stations take this card?
I need to transfer something to China. It is urgent. How many days will it take to get there?
I've tried many times to make a payment, but it's not going through.  What's wrong?
Have a payment that I haven't done.