Instruct: Classify the online banking query into its corresponding intents.
Query: I haven't seen the cash yet from the cheque I deposited.
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
why am I being charged a fee for transferring money ?
I didn't get the correct amount of money from the ATM machine
Can I exchange my money for EUR?
How many disposable cards can I have at one time?
Do cash withdrawals cost anything?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
I requested a refund but can't see it.
Why am I missing my refund
Do I have a card PIN?
My card stopped working. How do I check if there is a freeze on it?
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
I moved to a new city and need to change my address
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.
I am interested in cancelling a purchase
Where do I order additional cards?
The payment on my card shows as pending.
Why wont the ATM give me cash?
how can i transfer money from american express card
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Why have I been charged a small fee to use my card?
Why would my card payment be cancelled?
Help me please, My Apple Pay American Express top up does not work.
Can I have a discount if I exchange currency often?
What do I do to verify my source of funds?