Instruct: Classify the online banking query into its corresponding intent.
Query: I need to check status as my friend hasn't got money I sent.
I sent money and the recipient has not received their money after two weeks.
I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?
I have used all my PIN tries, what now?
What are eligible holding and exchange currencies?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
What is the verification process for my card?
My card is showing the same transaction over and over again.
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
Explain why a card payment would be cancelled?
Do you support top ups?
How do i transfer something faster than normal?
What limits are the to top-ups?
My new card has not been delivered to my home yet. What is going on?
My app says I made a withdrawal, but I didn't.
How do I get a new card sent to China?
Will there be a charge for topping up by account with a SEPA transfer?
Do I have to go into the bank to change my PIN?
Can i make transactions before identity verification?
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
Can my job deposit my wages directly into the account.
I refuse to verify my identity.
I was charged twice for the same purchase!
I sent a check into the system but still haven't received the cash yet
Visa or Mastercard?