Instruct: Classify the given online banking query into its corresponding intent.
Query: Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
I no longer have my phone, what should I do?
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
My transfer didn't work how come?
What areas are cards delivered to?
My card won't let me withdraw money.
My disposable virtual card wouldn't process my payment?
Please provide me with the restrictions of the disposable cards.
How much can I top up in a day?
Give me my card, I need it now!
How would I use a disposable card?
I need a disposable virtual card. Please tell me how to order one.
Visa or Mastercard?
Looking at my statement I see that I was double charged for a payment I made.
Why is allowance not being given to my beneficiary?
Am I allowed to carry an additional card?
Let me know what the steps for the identity checks are
I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!
I don't have the means to prove my identity.
Whats the max I can top up
Do you charge a fee for adding money in USD?
On a card payment, why is there a fee?
I have received my statement but I do not see my refund, why is that?
how much does a card cost and why do you charge me
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
where can i see money source?