Instruct: Given an online banking query, find the corresponding intent.
Query: My statement shows a strange direct debit.
I see an unfamiliar Direct Debit payment.
I notice there's a pending payment on my card.
At what places accept my card?
I need help verifying my identity.
The cash withdrawal I took seems to be off. The exchange rate is wrong.
What are the steps I need to do if I have a stolen card?
there were two of the same charge to my account
ATM only gave me $20 instead of $100
Can you tell me what cards and currencies you support?
How can I go about getting a disposable virtual card?
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.
i'm not satisfied with the services and no longer want to be a customer
How many currencies can I have money in in my account?
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
I have been charged twice for the same transaction.
I need to refund my item, can you please help?
My identity is unable to be verified.
my virtual card has not came yet!
An item I bought had the wrong exchange rate applied.
The currency exchange for my purchase in foreign currency is incorrect.
Why is top up not working if I use my American express with my apple pay?
card is being used by someone else
Is my card payment reverted?
i haven't received my order and want a refund