Instruct: Classify the online banking query into its corresponding intents.
Query: Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
I am wondering about a transfer from a different country that doesn't show up yet?
How can my new card be renewed?
Where is my cash deposit in my balance?
Tell me why my card payment has been declined.
How do I get a virtual card on my device?
My payment has been returned.
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account.  Is this possible?
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
I travel a lot, can I get a bulk currency exchange discount?
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.
What is my money worth in other countries?
Is there a way to order a virtual card on the website?
The recipient doesn't see the money transaction I made
How can I report that my card was stolen? I made a police report first.
i cant seem to activate card
I cannot see a refund in my account
Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.
Are there certain cards and currencies you support?
Why did my top up get reverted?
I can't get a contactless payment to work.
What do i do to get a physical card?
Where are you getting your exchange rates from?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
How do I take a block off my card?
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?