Instruct: Classify the given online banking query into its corresponding intent.
Query: I did a cash deposit to my account but my balance is still the same. What happened?
After my checque or cash deposit, my balance didn't update.
Can I already use my account although the identity verification has not passed yet?
I was not able to receive the correct amount of cash.
I froze my account, but how do I order a replacement card?
My top-up is taking a while to process!
I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
from where are coming your exchange rates?
I tried to withdraw $100, all it gave me was $20.
How can I dispute a direct debit transaction?
Is there a way to link the card i just got?
there is a charge i dont recognize
What process should I use to transfer money into my account?
I have a duplicate charge
My payment has been cancelled
My new card came in.  How do I activate?
What do you do to transfer money to my account?
Why wouldn't a transfer go through?
I was double-charged for a transaction
How can a payment be declined
Where did my top-up go? I can't find it in my wallet
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
Is there anywhere I can't use my card?
Any chance of getting the card outside the UK?
The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why
Was my card payment reverted?