Instruct: Classify the given online banking query into its corresponding intents.
Query: I thought transfers were free, why was I charged?
Why has transferring money resulted in a charge?
How can I move money from my account at a different bank to the account I have at this bank.
Can I change or hold different currency?
Why hasn't my transfer gone through
My ATM transaction was cancelled.
My new card isn't in my app, how do I get it in there?
Why was my card declined in a shop?
where is card accepted
I recently bought something abroad but the exchange rate is incorrect. Why?
I want to do a bank transfer to this bank, from an account at another bank.
how can i track card you sent
I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?
What about a auto top-up?
My card wants to be topped what do you guys support?
How do i receive a physical card?
I see some transactions that I don't recognize.  I think someone stole my details.
When will my returned transaction show up on my account?
Are there virtual cards
What is this fee showing up in my account for?
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
I was attempting to top up with my card but the money has vanished!
Payment I didn't do.
is there a reason i need to verify top up
Is there a reason I was charged an extra fee for using the ATM?