Instruct: Classify the given online banking query into its corresponding intent.
Query: What is wrong with my top-up?
I have a top-up that's still pending and wanted to know about it.
I thought you guys offered free transfers. Why was I charged?
The rate applied to my purchase in a foreign currency was wrong.
should i contact customer support if i can't edit details
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
Hi something is going on with the app.  I see some payments I didn't make?
Why is the cash withdrawal under pending?
I would like to transfer money into my account.
My phone was left at a hotel and I can't access the app.
Where is my PIN located?
I got charged fees for withdrawing cash!
Is it possible to get a card outside the UK?
I have a pending transaction
Do you charge a fee for topping up a card?
I think a card payment I made was cancelled.
Can I have a refund for one of your products?
I can't see a refund for a return I completed recently.
Can you explain why my Google Pay Top isn't working?
How long does it take for a new purchase to stop being considered pending?
There's an extra fee on my statement, why is that?
I left my phone somewhere and can't use the app.
where can i see money source?
Are visa and mastercard accepted
I would love one of the virtual cards!
Can you tell me about these disposable virtual cards?