Instruct: Classify the online banking query into its corresponding intent.
Query: Can you please tell me how long it takes for the transfer to be available.
What time will a transfer from the US take?
The app says I got cash from an ATM but I didn't
What do I do if my card is not working?
Why do I have a transaction showing multiple times?
The money that I have transferred hasn't arrived yet.
In my app, a direct debit payment I didn't do shows in my app
Transfer was declined, could not complete request.
When will I be able to see the refund
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
What are the exchange rates?
I made a transfer and was charged extra. Why?
My card payment failed.
My account balance has not updated to reflect my recent transfer.
I must have entered my PIN wrong.
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
Do I get any sort of discount on volume for a lot fo currency exchanges?
My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?
Problem with my top up going through
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
Hello I have a UK account.  Can you please check if everything is alright with it?  I made a transfer a couple hours ago but it doesn't show up yet.
What limits are there on the virtual cards?
Why was there an extra charge when I transferred money?
My ID verification hasn't gone through yet, but can I use my account anyway?
When do i get charged a fee for using the card?