Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a fee to order a physical card?
What is the price for a physical card?
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
How can I reset my PIN?
I forgot the code I need to get into the app.
Where do my funds originate from?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
I made a bank transfer but it doesn't seem to have gone through?
Why didn't this transfer work?
What is the status of my top up?
There are funds showing in my app that I did not receive.
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
How are the exchange rates for transfers calculated?
Is it okay to hold money in multiple currencies?
I noticed that i got charged extra for using the card.
Can I get a second card for free?
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
What can I do if my card still hasn't arrived after 2 weeks?
What is the estimated wait time on a US transfer into my account?
How long until the card arrives?
Is there a charge for using an European bank card for top up?
I made a payment and it is showing up twice
I am seeing in the App a some cash withdrawal that does not belong to me
Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.
I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?
Can I use this app to exchange currencies?