Instruct: Classify the online banking query into its corresponding intents.
Query: I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
Are there downsides to using a disposable virtual cards?
Do the disposable cards have any restrictions on them?
Why didn't I get the amount I requested at the ATM?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
The disposable cards, what are they for?
It seems that the rate I got is incorrect.
Isn't my top-up supposed to mean its complete?
How can I choose between Visa and Mastercard?
How many days until my US transfer arrives?
Am I getting charged for making a payment?
I made a transfer recently but it has not changed on my dashboard.
I've deposited a check but the cash isn't showing that it's there yet.
Why will my transfer not go through?!  Keep getting an error message.
beneficiary transfer problems?
Why is there an additional fee showing on the statement I received?
Why do some of my payments have fees?  I don't understand.
I want to cancel my account.
My card's expiration is approaching, how do I replace it.
Is it possible for friends to top up my account?
Can I use my new card?
I want to get my hands on one of those virtual cards!
How can I check to see where my funds come from?
Is there a specific date i can have it delivered?
Which countries do you currently support?