Instruct: Classify the online banking query into its corresponding intent.
Query: What do I do to get ahold of my own card?
how do I ask for a physical card?
who do I talk to, to cancel a transfer?
Can cards be dispatched on a specific date?
why and how soon do I have to have proof of identity to you?
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
My transfer to a beneficiary did not go through.  Why?
Please help me cancel a transaction.
Can I change my pin through the app?
I do not know what this cash withdrawal is
Is there an option to top up with a cheque?
I thought I was going to receive more currency?
Okay, I found my card, can I put it back in the app?
Is my daughter eligible to open an account?
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
I would like to return my purchases
What kind of costs are involved for exchanging currency?
I want to transfer money into my account
I need to reset the passcode.
Can you tell me what the exchange fee is?
Would you please unblock my pin? I don't know why, but it's blocked.
Help me to set up contactless payments.
What is this extra pound charge for?
I am inquiring about a $1 charge on my statement.
What happens if a merchant doesn't accept  you payment?
I answered so many questions about my identity. Why do you need this info?