Instruct: Classify the online banking query into its corresponding intents.
Query: I would like to know what exchange rates you use?
What is the basis of your exchange rates?
What do I need to do in order to get a new card?
I bought something and want the money refunded can I get some help with that?
Using international ATMs messes up the exchange rate.
Does it cost to top up my card?
I noticed my exchange rate was incorrect when I got cash.
The app is not able to realize that it is me.
Can I return an item?
Can I order a new card to China?
I got a new card and can't find where to link it.
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
I need several disposable cards made per day.
Can I get an account for my daughter?
What are the countries that you operate in?
Why did I only receive a partial amount of what I tried to withdraw?
How do I know where my funds come from?
I am yet to receive the money in my account how long will this take?
When I got cash I believe that the exchange rate was wrong
Why did I get charged a fee for my card payment?
How do I verify my source of funds?
When I topped up the app reverted it.
How do I input a new address?
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?
why do I have a pending payment?
Do you take both Visa and Mastercard?