Instruct: Classify the given online banking query into its corresponding intents.
Query: I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
A random charge got added to my card
Help me get the virtual card working.
How long will it take my card to get here?
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
I just got married and I need to change my name
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
How do I request the PIN?
I made a payment that's pending. Will it go through?
How long do I have to wait for a US transfer?
Can I set my own top-up limit?
There's a cash withdrawal I didn't make
How to receive transfers from my employer when I get paid in GBP?
Is my new bank card on the way and is there a way to track it?
Can I use a different bank ATM than my own?
I should not have been charged a fee for cash withdrawal.
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
Can I get my card fast tracked?
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
I bought an item and the exchange rate was wrong.
What does it cost to receive a SEPA transfer?
My transfer seems to be too expensive.
Does it matter if I use Visa or Mastercard?
I need to close my account.  Your company is terrible!