Instruct: Classify the online banking query into its corresponding intent.
Query: I am trying to exchange AUD for GBP, how do I do that?
Instead of GBP, how do I exchange for AUD?
Can I get my money back on an item?
I did a payment but the app cancelled it.
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
Can I use a disposable virtual card for any purchase?
I need to dispute a direct debit.
Why isn't my cheque deposit showing on my account?  I though it would be faster and would like to to look into it and help.
There is a strange charge on my debit statement
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
I couldn't make a transfer because it was declined
I'm having trouble proving my identity
Why do I need to verify the top-up?
My card doesn't work. I can't get cash out at an ATM
Can I use my account before the identity verification is complete?
I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?
Why did the ATM take my card and keep it?
So my top-up failed, could you tell me why?
What is the top-up limit on my cards?
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
How can I alteration my PIN?
Where can I order a card?
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
How do I go forth on transferring a sum of money from one account to another?