Instruct: Classify the online banking query into its corresponding intents.
Query: Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
How do I link a new payment card?
Problems with my top up
How do I auto top-up?
I can't find the virtual card
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
What is the average pending time for a transaction?
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
i need to expedite my card
What do I need to do to link my new card for my account?
My card payment was reverted, why?
I need a number of disposable cards everyday.
I am not in the UK can i get a card?
Can you convert to EUR?
I want to get few more physical cards
Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?
Please tell me where I can update my details since I moved.
When will my transfer come through?
How do I order another card?
I want a refund
I received my card, how do I get it to work in the app?
When traveling, is it possible for it to add money at specific time intervals?
Why am I charged an extra fee on my card?
Why has my card declined