Instruct: Given an online banking query, find the corresponding intents.
Query: Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?
My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.
My rate is not right when I used my card in a different country's money.
I cannot withdraw money from the ATM
Which flat currencies do you support for holding and exchange?
Can you tell me when my card will arrive?
I don't have a way to prove my identity.
It won't let me prove my identity.
Can you change my currency to EUR?
How do I activate a card?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
I transferred money from the US, How long does it take?
I am having a problem with verifying my identity.
I would like to cancel my previous transaction
I made a payment but it was returned.
Can I get a refund on an item?
I'm sure I have enough money so why didn't the store accept my card?
Why did I get charged more than once?
What happened to my Top-Up? It's not reflected.
why hasn't my virtual card come yet?
I need my purchase cancelled.
Am I able to modify my account details?
my card payment has been declined, do you know why?
Is there a limit on disposable cards?
Why i'm I being charged an extra pound
Why am I getting charged more for using my card?