Instruct: Classify the online banking query into its corresponding intent.
Query: I have a card payment which shows as pending
What is the pending payment on my card about?
I think someone may be using my card.
I can't figure out why a transfer is still pending?
How long will it take for my money to be deposited?
I withdrew  money from the ATM and was overcharged.  It said nothing about an extra fee.
A transaction is showing more than once.
I bought something online and it says there was a fee to transfer money. Isn't that free?
Yesterday I topped up my card. Why didn't it complete as it still pending?
How many currencies can I have?
I wish to cancel a transfer
I haven't received my virtual card yet!!
Why hasn't my money transfer showed up yet?
How does a bank transfer for topping my account work?
Why did the ATM give me less money than what I requested?
I would like open a second card for my daughter, how can you assist me?
The amount of cash I selected to withdraw is different than what I received.
what documentation do I need for the identity check?
Can I change my pin at ATMs?  If so, what ones?
How do I get a real card?
I can't access my account.
I need to set up an account for my daughter, how would I do that?
I couldn't pay with card in a shop
How much is it to send out additional cards?
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
Can you please explain why I was charged an extra fee for my transfer?