Instruct: Classify the online banking query into its corresponding intents.
Query: the money i transferred didnt arrive
My transaction has not been received. When are you going to process it?
what documentation do I need for the identity check?
I can't use top up on Google Pay.
How can I add physical money to my card?
How can I change my password?
What exchange rate is it?
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
If I don't have all my documents can they still verify my identity?
why do you verify the top up
Why isn't my pending transfer finished?
I tried entering my pin several times incorrectly. Why isn't my pin working?
What should I expect to be charged on a SEPA transfer?
Why is this beneficiary being rejected?
Why does my identity need to be verified?
What do I do if I see a transaction on my card that I don't recall making?
Explain how to verify my identity?
My card got trapped inside an ATM, what should I do?
Is there a reason to why I was charged twice for a transaction?
What are the charges if I exchange foreign currency?
I'm not recognizing the card payment.
Please tell me why the same transaction is showing up on my account more than once.
Can I have more disposable cards?
For what reason did my top-up get cancelled?
Remove my account immediately.
What's the top-up limit?