Instruct: Classify the given online banking query into its corresponding intent.
Query: Will my other US credit card be accepted?
do you accept from usa credit card?
Where can I check to see where the money in my account came from?
Why is it important to verify my identity?
I requested a refund but can't see it.
My payment was declined
I would like to get an item refunded
Why does a payment show up twice?
How long will it take for my cash withdrawal to stop pending
What documents do I need for the identity check?
How can I change to another currency?
why do you verify the top up
Can you please tell me how long it takes for the transfer to be available.
How do I prove I am who I am?
How do you top-up using cash?
Why was my exchange rate a different amount than usual?
What process should I use to transfer money into my account?
I noticed the exchange rate for cash withdrawal isn't right.
I would like to change my name after marriage.
I don't think the exchange rate was right.
When will I have access to my pin number?
Would I be able to use SWIFT transfers?
I was charged and shouldn't have been charged when using my card!
How do I replace my card before it expires?
I have a pending payment on my card.  Why?
How do I get unblocked?