Instruct: Classify the online banking query into its corresponding intents.
Query: The exchange rate used on your app is really bad. I'm considering closing my account because of it.
When I purchased a product in another country the currency exchange was incorrect.
Why is my card payment still pending? It should have gone through already.
oh my god I lost my card! what should I do?
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
How do I go about verifying my identity?
How do I terminate my account.
How much does currency exchange cost?
The ATM kept my card?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Can you deliver the PIN separately?
should i contact customer support if i can't edit details
How can I use my American Express to add money into my account?
I received a decline message on a transfer
What fiat currencies are used for exchange?
Can I withdraw money in my hometown currency while on holiday without any additional fees?
Can you tell me why my card payment was cancelled?
Are there still fees for european top-ups?
There is a direct debit charge that I don't recognize, what can I do?
I'm interested in getting a card. How does one go about doing that?
Can I track the card you sent to me?
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Can someone assist me with updating my account details with changing my last name?
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
How long will I have to wait for my money to be in my account?