Instruct: Classify the online banking query into its corresponding intents.
Query: Who charged me a fee for paying by card?
How come I was charged an extra fee when paying with the card?
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
How many times can I use my disposable card?
I usually don't get charged for transfers, why was I this month?
I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
Hi , I just came to know I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
I can't find the top-up card verification code.
How is the current exchange rate?
I was charged twice.
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
I recently deposited a cheque and cannot find the cash from it.
Where do I find the auto top- up?
Is there a fee to order a physical card?
Is the PIN separately delivered?
I am wanting to refill my card, is there a charge?
What's wrong with my ID? I can't verify it.
I noticed that my card was charged more than once for one thing.
Can I exchange my money for EUR?
Please can i get a disposable virtual card as well?
My account is  new  why can I  not top up
Are there any fiat currencies that you will not work with?
How much does it cost to get more cards?
I want to give a second card for this account to my daughter, would this be possible?
Is there a limit on how much I can top up?
I would like to top up my account with a bank transfer, is that allowed?