Instruct: Classify the given online banking query into its corresponding intents.
Query: My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?
I want to know why my top-up was reverted
Is there a top up fee?
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
I am seeing in the App a some cash withdrawal that does not belong to me
I don't think I was supposed to be charged so much.
Does a discount apply if I exchange currencies frequently?
I lost my card. Can you help me?
Can I change my pin at a cash machine?
How can I access my account when I have lost my phone?
If I were to use a European bank card for a top up, will I incur a charge?
Is exchanging currencies a feature of the app?
How do your exchange rates factor in?
Why am I still waiting for my refund
how long does it take for a transfer from Europe to go through?
Can I revive a physical card.
the exchange rate at which my card payment is at is wrong
I was refunded the money for something I bought already.
My wallet was taken and I see that someone is using my card!   Please help me!
Can I order a card please?
My card was declined at a restaurant today and I don't know what the problem is.
I can't see a transfer to my account I made.
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
You sent me a card and now I want to link it.
My friend deposited $100 into my account, but it is not showing up!
Is it possible to purchase more physical cards with my account?