Instruct: Classify the online banking query into its corresponding intents.
Query: Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
Why is my balance still the same after a cheque deposit?
Is there a fee for sending out more cards?
always exchanging currencies, do you offer a discount?
Can I have money transferred into my account at different intervals along my trip?
What kind of fiat currencies are supported for holding and exchange?
my transfer isn't there
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
the exchange rate was different than expected
what cards and currencies are accepted?
I do not know where the transaction is.
I am not sure where my phone is.
What is the price for a physical card?
I bought an item that I was charged a different exchange rate for.
How do I get my cash withdrawal to show?
How can I transfer money to a beneficiary?
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
Can I get a full list of instructions for identity checks?
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
A WD was just made on my account, but it was not me and I still have my card.  What to do?
How can I exchange currencies with this app?
Why is my transfer not showing
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?