Instruct: Classify the given online banking query into its corresponding intent.
Query: For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
The card payment I attempted to make failed.
What is the Top up rate charge for using a card in the US?
What do I do if my card gets broken?
What are the steps for the identity checks?
I cant find my card.
I purchased an item and the exchange rate was wrong
What is the reason that my top-up is still pending?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
I was declined when trying to withdrawal cash!
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
I need to transfer some money, can I use my credit card?
Can I use this app to change money?
My password doesn't work.
There is a single payment on my card which shows as pending.
Do i have to wait to get the pin or can i set up a pin
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue?
Is it possible for me to set up separate accounts for my kids?
Can I do a SWIFT transfer?
can I use my card before identity verification?
What are the additional charges for a SWIFT transfer?
Is my transfer pending?
I want to get a virtual card!
Are there specific ATM's that I can draw money from?
Who do I talk to for transactions debited twice?