Instruct: Classify the online banking query into its corresponding intents.
Query: There was a problem with the exchange rate on a purchase.
When I bought something abroad, the exchange rate was wrong.
My identity wasn't verified
How many transactions can be made with a disposable card?
How long does it take for deliver to the US?
The exchange rate for case abroad is applied wrong.
Will you accept my credit card?
is there a fee for swift transfer
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
I can still see money in my account after making a payment
Why check my identity?
Can I edit my personal details?
When should I expect my card to arrive?
Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?
Why would a cash withdrawal still be pending?
There is a payment I don't recognise!
How do I obtain a second card?
How much is it to receive money?
Which atms allow me to change my pin?
Why is my purchase showing as pending?
My wallet doesn't show my recent top up.
I travel a lot, can I get a bulk currency exchange discount?
I need info on activating my card?
How do I go about transferring money using my credit card?
Can you tell me your exchange rates?
What is the verification process for my card?