Instruct: Classify the online banking query into its corresponding intents.
Query: How can I change the currency I'm exchanging from AUD to GBP?
how can i exchange currencies
Please give me both a visa and a mastercard.
I tried using my card, but it doesn't work.
I believe I got a wrong exchange rate when I got cash.
Where do you export the cards to?
How long should I wait for top up go go through ?
I just pulled money out of the ATM and was charged a fee, WHy?
I have kids and I'm curious at what age could they start to use your service.
Why did I get charged more than once?
i tried to transfer cryptocurrency into my account but was denied
Can I change my PIN on holiday?
I checked my statement and am being charged one pound. Where did this charge come from?
I don't recognize this withdrawal on my statement
The cash I deposited using the ATM is still pending
Can i have a virtual card?
Help! I need to transfer something to China.
I need my card frozen cause it was used without my consent to take money out. It was in an odd place.
I don't remember my login code
Are my contactless settings correct? I tried to use it today but it wasn't working.
What are the charges for receiving a SEPA transfer?
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
Is it possible to get both Visa and Mastercard from you?
I need to make multiple disposable cards in a day.
why is top up pending
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.