Instruct: Classify the given online banking query into its corresponding intents.
Query: When did I get a $1 extra fee on my statement?
How come there is an extra fee on my statement?
When I went to $100, all the machine would give me was $20.
How can I switch on my new card?
What countries can I use my account in?
My beneficiary didn't receive my transfer
My card is about to expire.  Are there any costs with a replacement card?  How quick do you mail it to me?
what is the exchange rate for foreign ATMs
In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
Any chance of getting the card outside the UK?
How do I get my money back for something I bought?
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
Why isn't my purchase exchange rate correct?
Problems with my top up
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
Why hasn't my cash been deposited yet?
I have obtained the salary in GBP, will it need to be configured?
How do I get this damn virtual card to work?
I enetered the wrong information, I need my account unblocked How do I do that?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Are EUR exchanges allowed?
I deposited a cheque but I don't see the funds in my account.
My contactless is non-functional.
Hold old do my kids have to be to use the service?
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
What do I have to do to prove my identity?