Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there a problem with the top up system? My transaction hasn't gone through properly
Is there a reason that my top-up is still pending?
Why is my physical card not working?
Is there any fees for top ups?
2 weeks ago I ordered my new card.  It isn't here.  What should I do?
What  is the verification process for a top up card?
Where is an ATM?
What is the reason my payment was not accepted?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Why is my withdrawl to cash still pending?
It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
What happens if I deposit a cheque accidentally?
Help! My account doesn't show any funds. Is transferring funds an option I can use?
I would like to dispute a direct debit transaction
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
They used the wrong rate when I made a purchase with foreign currency.
Can I be charged for exchanging foreign currency?
If I am not in the country and I need to change my PIN, how can this be done?
How much is the limit for top-ups?
What should I do if I see a withdrawal is pending?
Can I use Apple Pay to top-up?
Apple pay is not accepting my American Express card, can you assist me with this problem?
I made a payment that's pending. Will it go through?
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!
How much will I be charged for exchanging foreign currency