Instruct: Classify the online banking query into its corresponding intent.
Query: my cash withdrawal has not come out of my account yet.
Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?
How do I exchange AUD for GBP?
Do I have to go into the bank to change my PIN?
Hello, I went ahead and checked my account details to be sure, and they are definitely correct.  I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.
How soon do cards arrive after I order them?
I was getting some cash out of the ATM but it cancelled on me without warning.
My card payment has been declined, why?
why are all my identity details required
What stopped my transfer, from being accepted?
How do I get my card PIN?
Are there discounts for frequent currency exchanges?
is there a charge on withdrawals?
Can I change from AUD to GBP?
do i have to wait for a physical card before i get my pin
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.
I would like to receive my salary in a different currency. How does that work?
Why has my card been declined?
I received a returned payment that I made.
I tried to make a top-up and it was canceled, why is that?
I think something went wrong, I didn't get the right amount.
Seems like my top up has been cancelled
Why did you guys charge me an extra €1?
Please specify any limitations that come along with disposable cards.
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
Why is there a fee when I thought there would be no fees?