Instruct: Classify the online banking query into its corresponding intent.
Query: There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?
Can you tell me why the card payment came back?
In what way can I change my PIN and where do I need to be?
I added money but my top-up wasn't processed by the app.
When I got cash I believe that the exchange rate was wrong
How do I actually obtain a card myself?
The exchange rate for the money I took out in a foreign country is wrong.
How long does it take for a cheque to post to your account?
I was only given $20 when I tried to get $100
Why would my payment for my card show as pending?
My transfer was rejected
How much are you going to charge me if I top up my US card?
can usa residents get a card?
The top-up I ordered didn't process.
I can't get my actual card to work
My top up may have been reverted
The app reverted my top up
why was i chargged
I don't recognize a charge on my statement.
I couldn't transfer to an account.
Why didn't my friend's transaction arrive yet?
Do I need to speak to a representative to change my pin?
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
I can't find my card!  What should I do?
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
I misplaced my phone so I can't use the app! Does this mean I can't use my card?