Instruct: Classify the given online banking query into its corresponding intent.
Query: My card won't work at all for anything.
Why can't I use my card?
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
What is the reason for the identity check
What can i pay with out  fees
A Bank ATM did not give my card back. What do I do now?
Am I limited on the amount of disposable cards I can possess?
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
What is the best way to get my virtual card?
Where do I activate my card?
I was supposed to get a refund but I do not see it.
How do I get the passcode reset?
My wallet was taken and I see that someone is using my card!   Please help me!
What do the disposable cards do?
Why am I charged a fee when using my debit or credit card?
I have a new card. How do I activate it?
Why couldn't I transfer to a beneficiairy?
Who can purchase a disposable virtual card?
where can I find the auto-top up option?
Whats the maximum number of disposable cards that I can get?
How do I cancel a transfer?
why is top up pending
Why didn't my friend's transaction arrive yet?
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
What on earth is up with the exchange rate! This should have been a much higher amount of cash
Using your app, would I be able to exchange between USD and GBP?