Instruct: Given an online banking query, find the corresponding intent.
Query: Why did I get charged for a withdrawal?
Why was there a fee when I pulled cash?
My PIN number was incorrect, and I can't access it.
Where can I go to get my PIN unblocked?
I was making a purchase and it was declined and I wanted to know why.
Can the exchange rate change while I am in the process of making a withdrawal?
Are there any restrictions on where I use this card?
I didn't get the right amount of  cash because of the exchange rate.
It won't let me verify my identity.
Why was I declined when I tried to get my money?
What form of identification is accepted?
I would like to dispute a payment I didnt make
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
Why didn't my card payment work?
What kind of cards are supported?  What currency?
How can I receive money?
Where can I find Mastercard ATMs?
I'd like to transfer funds using my credit card.
how can i exchange currencies
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
Is it possible to have a discount for exchanging currency frequently?
How does one send me money?
My transfer failed to process correctly. Is there a reason this would happen?
how long does it take to get my card i am in a rush
Can you help me retrieve my card?
A foreign purchase I made has the incorrect rate applied to it.