Instruct: Classify the online banking query into its corresponding intent.
Query: It says that my payment is pending, what does that mean?
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
Why was I charged a fee to transfer money?
Why do you need to check my identity?
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
Can I set automatic top ups?
You sent me a card and now I want to link it.
What are all the fiat currencies that are supported for both exchange and holding?
Is there any way to get my salary in a different currency?
My card arrived but I don't know how to get my PIN.
Can I get my money back on an item?
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
What is this fee for card payment?
I can't find the top-up card verification code.
How do I go about transferring money into my bank account?
How do you calculate exchange rates?
Can you unblock my pin because I put the wrong one too many times.
The ATM machine would not give my card back
What about my children?
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
Where is a Mastercard ATM?
Why isn't my refund showing up in my statement?
I tried to make a transfer and it didn't work.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
How much does currency exchange cost?
Why wouldn't the ATM give me my money?