Instruct: Classify the online banking query into its corresponding intent.
Query: I need to cancel a purchase?
How can I get a refund for an item I purchased but has not yet arrived?
Why did my payment not go through why did it cancel?
Could I open an account for children?
lost card found, want to put it back in app
How do I edit my details?
How would I use a bank transfer for topping my account?
Why did it cost money to transfer funds?
How do I find the code needed in order to verify my top-up card?
Is it possible to change my address?
Is it possible to get another card?
Why is the payment I made still pending?
my phone has been stolen by someone
What do I need to do in order to get a new card?
How do I validate my identity.
what is the exchange rate when i get cash
Pending still shows on this transfer, why?
I tried to pay through my account but the payment is not going through. What's going on?
Is there a fee for european bank cards?
The day before yesterday I transferred funds to another account within the country.  The funds have not yet arrived.  I double and triple checked the account number and it was correct.  Why hasn't the transfer been completed yet?
I am looking for my top-up verification code and cannot find it.
Is my credit card supported for top-ups?
I didn't get all the cash I asked for
I do not recognize the card payment.
How long will my ATM withdrawal be pending?
An ATM machine didn't give me back my card.