Instruct: Classify the online banking query into its corresponding intent.
Query: why didnt my account allow a transfer
Payment did not process
Does this app have the same exchange rate as third parties?
i didnt put that money in my account
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
Will I be charged for receiving the money?
The app reverted the payment I made.
I have to make more then a few disposable cards per day.
How many currencies can I have money in in my account?
What are the fees associated with top up via transfer?
i don't see the top-up verification code anywhere
Why isn't my money from a check deposit showing?
I have not seen any changes in my account balance(s) after making a transfer.
Can I request a card?
I do not know what this cash withdrawal is
How can I dispute a direct debit charge on my account?
My card won't physically work.
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
Since I just got married I need to change my name.
I have lost my phone or it has been stolen.
Can someone please help assist me by explaining to me why my pass-code is not working?
Help! I've forgot my app passcode!
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
What should I do if I don't know my password?
Do I have to go to the bank to change my PIN?
Please delete this account.