Instruct: Classify the given online banking query into its corresponding intents.
Query: I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
My cash deposit hasn't posted to my account.
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
How do I add my card to the app once I get it?
Why is there an unknown card payment?
My new card isn't here and it was issued a week ago.
When can I expect the transfer to arrive in my account?
My exchange rate isn't correct.
i have been trying to top up my account with a check but it won't work
Why haven't I received my new card yet?
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
Can I increase my top-up maximum?
I used an ATM and wanted to know why I was charged an extra fee.
How does a US resident go about acquiring a new card?
Why can't I withdraw money?
There's an extra fee on my statement, why is that?
For the identity verification, what do you need?
Where do I find the verification code for the card I'm topping up?
Can I receive my salary with this in another currency?
My new card came in.  How do I activate?
I'm still waiting for my card.
What is the cost of a transfer?
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
I am still awaiting the money I put into my account this morning.
Where did my top-up go? I can't find it in my wallet