Instruct: Given an online banking query, find the corresponding intents.
Query: Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
What am i missing to verify my id?
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.
I see a direct debit transaction that I didn't make.
I want to cancel a purchase
My card doesn't work when I use it.
When I tried to access my cash, I wasn't allowed!
My card won't work at all for anything.
Can I set my own top-up limit?
How do I know what exchange rate I will get?
Can somebody else top up my account?
I haven't received money from a transfer?
What's the limit on total number of cards I can have?
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
Can I add a card to back into the app?
My ATM withdrawal was declined.
What are the auto top-up policies?
What are my options for topping up, automatic and/or manual?
Can I mail in a check to top up?
The ATM took my card.
I was charged an additional amount of money for making a purchase with my card
An extra fee of €1 was in my statement
Where can I find the exchange rate for my transfer?
Where's my card PIN?
Can I get a new card in China?