Instruct: Classify the online banking query into its corresponding intents.
Query: There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
The App shows a fraudulent payment made on my account.
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
My card payment was cancelled.  Why?
How come I can't put money in my top up account?
Can my PIN changed remotely without visiting a bank?
I tried entering my passcode and it isn't working. Can you help?
Can I get a card in the US?
Please tell me where I can update my details since I moved.
I noticed that my card was charged more than once for one thing.
Is there a fee for sending additional cards?
With one disposable card how many transactions can i do?
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
I don't recognise a Direct Debit payment
My morning transaction needs to be canceled.
I believe my top up is still pending
Why didn't I get the amount I requested at the ATM?
What are the auto-top up policies?
Please help me in this, as i was unable to make any payment by my new card,  it was getting declined repeatedly. I am not very happy with this incident.
I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.
I really want a physical card. How do I get one?
Tell me the currencies that you support.
Why didn't my transfer to a beneficiary happen?
What fiat currencies do you support?
How do I modify my account details?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.