Instruct: Given an online banking query, find the corresponding intent.
Query: Can you tell me why my transfer declined?
I was doing a transfer and received a "decline" message.
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?
How do I change my currency to another?
Can you transfer money to your card by bank transfer?
Please explain the exchange rates.
Why isn't my Google Pay top up working for me? Did I do something wrong?
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
ATM only gave me $20 instead of $100
What is the minimum age required to open an account with your service?
My transfer is still pending, why?
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
My top-up failed to go through.
What countries can I use your services?
How do I terminate my account.
How long will it take to verify my account?
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
I lost my phone! Will my card still work?
Waiting for the cash I deposited this morning still
I wanted to withdraw $100 from the ATM but I only got $20
how to i go about getting my virtual card
what are the reasons I have to proof my identity to you?
If my salary is in GBP, do I need to do something?