Instruct: Given an online banking query, find the corresponding intent.
Query: My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
What is the reason my cash withdrawal is still pending?
I think there was an error in your exchange rate.
What is the identity verification process?
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
Do I have to go to an actual bank to change my PIN?
How do I withdraw money?
Why am I being charged to withdrawal money?
How long after a failed topup will funds refurn to account
How do I input a new address?
I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
My card has been lost / stolen
If my card is about to expire how long would it take to receive a new one and how much would that cost me?
I noticed my card payment was cancelled, can you tell me why?
Do exchanges cost more?
What  is the verification process for a top up card?
What stopped my transfer, from being accepted?
I have one of your cards, but I don't know how to link it.
Can I have a mastercard?
How long do I need to wait til my top up isn't pending?
What kind of costs are involved for exchanging currency?
Will my friends be able to top up my account?
what currencies can I receive my salary in with this?
May I get one of your cards?  I live in the EU.
I want to stop my account
Can I top up online?