Instruct: Classify the given online banking query into its corresponding intents.
Query: I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?
My card payment wasn't declined
Can I get both a Visa and a Mastercard from you?
my google pay seems to be acting up.
What is the virtual card and how can i get one?
Can you explain why my payment is still pending?
My purchases from this morning are showing up as payment pending. Can you tell me why?
What if my top up didn't work?
The ATM ate my card; how do I get a new one?
This transaction needs both a Visa and a Mastercard.
How much does currency exchange cost?
What do I need for the identity check?
Why is it taking so long for my pending transaction to post as cleared?
My card is stuck in an ATM machine, how do I get it back quickly?
Card activation steps
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
The app says I got cash from an ATM but I didn't
How do the foreign exchange rates work?
How do I make my card appear on the app?
what do I need to do if the ATM kept my card?
My app shows a money withdrawal that I did not do.
What is the fee if I use a European bank for a top up?
I was not able to use the ATM to get cash
What should I do if someone stole my phone?
There is no way for me to prove my identity.
Will you guys charge me for topping up by transfer?