Instruct: Given an online banking query, find the corresponding intent.
Query: Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
Why has my withdrawal not posted?
How long does it take to get my money
I don't understand why my payment was declined. I thought everything was ok.
How do i verify my card?
I want to transfer money. How do I do that for my account?
There is a cash withdrawal on my statement that I don't recognize
Can I use google pay to top up?
I can't do the verification.
How long does it take to prove my identity?
What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.
Am I allowed to use different currencies?
how long does it take for a transfer from Europe to go through?
What, if any, is the limit  for auto top-up?
It didn't give me my cash
So my top-up failed, could you tell me why?
Where do you need to live to receive card
What is the number of transactions for one disposable card?
Is there a limit to the top-ups someone can do?
I was charged two times for the same thing.
My card payment didn't work
How do I prove I am who I am?
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
Why are you charging me fees for using my card?
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.