Instruct: Classify the online banking query into its corresponding intent.
Query: I need to dispute a direct debit.
I see a direct debit that I didn't authorize
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
Which countries are you in?
What does a transfer cost?
How can I know where did my funds come from?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
What does it mean if my cash withdrawal does not show up properly?
Can you tell me where my funds come from?
Why did my transfer not work, it says it was declined?
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
I'm looking at my statement, and my refund is not on there.
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

Can I have my card activated?
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
My card got blocked, how do I reset?
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
My account says I have a pending transfer.
Can you tell me why I wasn't able to complete my transfer?
There is an extra 1£ charge on my app. Why did you charge me extra?
I want to link to my card card with you, how?
How can I find a way to transfer money without it being rejected?
Is there a tracking number for the card you sent me?
How long do bank transfers usually take?
Can I set automatic top ups?