Instruct: Given an online banking query, find the corresponding intents.
Query: How to unblock my PIN?
What do I do if I forgot my PIN?
I'd like to delete my account.
what are your exchange rates at?
The disposable cards, what are they for?
Why is there a direct debit to my account? I didn't do that.
Looking at my statement I see that I was double charged for a payment I made.
Can I use this app to exchange currencies?
Can I set the account to auto top-up?
Why am I being charged to withdrawal money?
How long does transfer from the US take?
Help me!  I don't know what my password is.
I don't know where the top-up verification code is.
Is there restrictions on where I can use my card?
Why am I getting declines when trying to make a purchase online?
I need to figure out who has access to my card there are some payments I didn't make that are showing on the app.  Could you please help?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
When I look at my statement there is an extra fee, that is for what?
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested.  I believe my account was charged for 100 but I only got 80.  Is there any way we can solve this problem?
Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.
What do I do if I think someone has used my card?
Is it possible for a friend to personally send me a payment?
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
I forgot the passcode on my app.
can i go into my app to find my pin
My card is about to expire. Do I have to go to a branch to order a new card?