Instruct: Classify the given online banking query into its corresponding intents.
Query: The top-up did not go through.
My top-up was declined
Please help revert my transaction from this morning.
I'm supposed to have a refund but it isn't there
In a month, my card will reach its expiration date, am I required to request the next card?
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.
I would like to exchange currencies on the app. How do I do this?
After purchasing an item I noticed the exchange rate was incorrect.
I don't recognize this debit transaction in my billing statement?
what is source of my money
How can I alteration my PIN?
Will you accept my credit card?
found card, how to put it back in app
Where can I find how to change my name?
What is the charge for exchanging currencies?
I am inquiring about your auto top up feature.
What do I do if I forgot my PIN?
Is there a reason my new card hasn't arrived?
I'm trying to verify my top up card, how do I do that?
How long does it take to activate the card, as it does not look like its working?
Do you need to know my first and last name?
I recently deposited a cheque and cannot find the cash from it.
I didn't receive the correct amount of cash when I exchanged it overseas.
My card's expiring a month from now, should I place an order for the new card?
I transferred some cash and it didn't arrive
Do exchanges cost more?