Instruct: Given an online banking query, find the corresponding intent.
Query: What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
I did a topup successfully but its not showing in balance. I think there is some problem in system.
What currencies can I exchange?
I tried to buy something online but my funds were transferred back to my account. What is happening?
I don't think my top up worked
It is listed in my app that I made a payment which I did not actually make
I've made a bank transfer but the money doesn't seem to be in my account.
I need to verify my funds.
Why hasn't my refund appeared on my statement?
I need assistance with transferring funds to another account.
I am 16 and just started working at McDonalds can I deposit my checks at your bank?
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
I would like my money back for an item I purchased
I want a new card
Apple pay is not accepting my American Express card, can you assist me with this problem?
something is wrong with my exchange rate charge
Can I have money transferred into my account at different intervals along my trip?
You can use it anywhere that accepts Mastercard.
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
Where are you getting your exchange rates from?
It seems like a transfer is pending.
Give me a refund now!! I am still waiting.
How do I access the option to top up?
What ATMs can I use my card at?
I cannot find my phone, what should I do?
What do I do if I can't access my passcode?