Instruct: Classify the online banking query into its corresponding intent.
Query: Is there an automatic top up feature?
Can topping up be automatic?
Is the exchange rate the same on weekends as the weekdays?
I'm not sure why the card payment didn't work.
Why is my beneficiary being denies?
Why do I have a charge for an ATM withdrawal? I thought these were free?
The day before yesterday I transferred funds to another account within the country.  The funds have not yet arrived.  I double and triple checked the account number and it was correct.  Why hasn't the transfer been completed yet?
I need to know which flat currencies are supported by you.
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
I was using a foreign currecy to make a payment and the applied the wrong rate.
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
Explain why my card payment wouldn't go through.
One of my card payments has reverted
I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.
Help!  I fear that my card was stolen,
Looks like my card payment was cancelled.
I found a charge on my debit that I did not make.
Why couldn't I get cash from an ATM?
Where do I order additional cards?
My card will expire next month, will I need to order a new one?
I would like to retract my purchase.
My card's expiring a month from now, should I place an order for the new card?
What do I have to do to get the virtual card to work?
My top up is not working
I was told I would be getting a refund but I have yet to see it
Why didnt my top up go through