Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I move money from an account at another bank to this one?
What is the process for transferring money into my account?
It's requiring me to verify my identity?
Contactless payments need to be enabled for my card.
Why is the top-up I made still pending.
Does google play offer the service to Top up?
I think someone is using my card without my permission!
What do I need to do to get my new card which I have requested 2 weeks ago?
I have a direct debit I didn't make
How can my boss pay me directly to the card?
Am I able to order a disposable virtual card?
Why am I unable to withdraw my money through this card?
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
I got a cheque that I want to top up with?
Can I transfer using SWIFT?
Why can't I withdraw funds from my account?
What kind of cards an currency do you support?
I want to know which currencies and cards are supported, can you provide a list?
Can you tell me why I haven't received my new card yet?
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
My card has an issue, the payment has been deferred.
I am unsuccessfully trying to make a transfer can you help?
Why do I see an extra fee on my statement?
Is it possible for me to top up with a cheque?
How can I sign up for a virtual card?
Why has my top-up been reverted?