Instruct: Classify the given online banking query into its corresponding intent.
Query: I have been double charged
I think there is a mistake.  I am being charged twice.
How many disposable cards am I allowed to have?
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
I want to do a cash deposit to top up. How do I do this?
What's the expected wait time to recieve my new card?
Why can't I complete my transfer?
What's the procedure for canceling a purchase?
can i create my own pin right away
How do I receive a disposable virtual card?
My card is about to expire.  Where do I get a new one.
I am yet to receive my pin.
I don't recognise a Direct Debit payment
What is the verification code for my top up card?
Why can't I see my refund in my statement?
What do I do if I can't prove my identity?
I don't see me 'top up' in my wallet
My identity isn't being accepted, what should I do?
Can I change my PIN at my local bank?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
I sent money to someone but they haven't gotten it, what's going on?
Is there a limit on disposable cards?
How are the exchange rates for transfers calculated?
Why have my top ups been canceled?
Help me create several temp cards every day.
I tried to make a transfer and it didn't work.