Instruct: Classify the online banking query into its corresponding intent.
Query: I could not access my money at the ATM
I tried to get funds in hard cash but it was rejected!
Am I limited to what ATM I can use my card?
Where do I find the verification code for the card I'm topping up?
When will my transfer post to my account?
What fiat currencies do you allow exchange with?
I made a payment and it was reverted and wanted to know why?
I'd like to have extra cards. Will I have to pay for that?
I do not like this, I made a simple transfer but I have an additional charge for doing so.
Mastercard is my preferred company.
A withdrawal is showing that I don't recognize
This card payment isn't is recognition.
my payment was rejected, do you know why?
What is this cash withdrawal on my statement?
I sent a payment but it isn't showing up in the app
to cash withdrawals charge me?
Can I change my pin at a cash machine?
Why have I been charged twice?
Can I transfer using SWIFT?
can I use my card before identity verification?
Why hasn't my transfer gone through
I was informed that transfers were free. I noticed I have a fee but why?
Where can my card be used?
Why isn't the transfer to my account showing up?
How long does it take for a cheque to post to your account?
Where is the nearest Mastercard ATM?