Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the extra fee that showed up on my card?
My account was charged a fee. When did you start charging extra for card payments?
Explain why my top up would be reverted.
What are the top up charges for all US cards?
How can I transfer money to this account from another bank?
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?
Why is my transfer not showing
I bought something this morning and the payment is still pending
Instructions for activating card
Are there steps to see where my funds come from?
I prefer Visa, can I get that instead?
Am I able to get both a Visa and MasterCard from you?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
What is the verification process for my card?
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
What are the limits to where my card will be accepted?
I would like to reactivate my card that I previously reported lost. I located the card this morning.
The amount of cash I received did not match the amount I requested
What does it mean if my cash withdrawal is pending?
The expiration date for my card is coming up, how do I get a new card?
How many times can I use my disposable card?
Is there a reason my new card hasn't arrived yet?
I managed to drunken block my card :(( Help!
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
Tell me why my card payment was declined.