Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried using my card, but it doesn't work.
Why won't my card accept any transactions?
I'd like to know what the foreign exchange rate will be.
Why doesn't it work when I use American Express to try to add money to my account?
What about an auto top-up, is that a option?
Why is the purchase I made this morning still pending?
Why has my top-up failed?
How long does it take for a payment to change from pending?
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
I'm wanting to get a Visa card today.
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
What steps do I have to take to activate my card?
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
Close down my account.  I don't like your service.
need to verify source of funds
Can I get a new card?
I want a new card
Do I have to manually top-up my account each time or will it do it on its own?
Why have i been charged a fee for using my card?
If I want my son to have his own account is that possible?
I requested a refund but can't see it.
I'm trying to move money from my account to elsewhere, but it's giving me an error message.
can other people use the app to add money to my account
How do I link my new card?

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
Is there a fee to top up by bank transfers?