Instruct: Classify the given online banking query into its corresponding intent.
Query: Is a tracking number available for the card that was just sent?
How can I check on the status of my new card?
How many countries do you work in?
I would like to know why a withdraw I made for some cash shows up as pending.
How do I make sure my transfer isn't goin to an unsupported merchant?
Hi! What documents can I use to verify my identity?
where is the code for verifying the top up card?
If my funds are running low, will the app top up automatically?
How long does it take for my physical card to be delivered.
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
My card payment did not go through.
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
I would like to have a physical card to carry around and use. How can I get one?
What to do if my card has been used without my permission?
I'm having problems with ID verification
i have a pending top-up
What's the deal with verifying the top-up?
What currencies can I hold?
I entered in the wrong PIN.  Please help me unlock my account.
Why am I charged a fee for withdrawing cash?
I lost my phone. Can I disable to app?
Do exchanges cost more?
I need to change my name, since i just got married
Can you tell me your exchange rates?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?