Instruct: Classify the online banking query into its corresponding intents.
Query: What do I have to do to cancel a transfer?
I don't think the transaction has gone through, so can I cancel a transfer?
How can I receive money?
I hate this company! Can you delete my account?
what are limits to top up
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
Why hasn't my cash been deposited yet?
Am I going to see a charge for a SEPA transfer?
I noticed my card payment was cancelled, can you tell me why?
there is money in my account that i didnt put there
Is there an age limit to get an account?
I am having a problem proving who I am
Help me.  My phone has been lost or stolen!
My transaction has not been received. When are you going to process it?
I have a question about fee for cash withdraw.
The exchange rate on my payment doesn't look right
Are physical card available?
I have an unknown direct debit payment on my account
What do I need for the identity verification?
I received duplicate charges.
I am unable to get cash from the ATM
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
Can i receive transfers from my employer to this account?
Tell me why my transfer was declined.
I just got a new card, and I want to know how to activate.
Does this app allow currencies to be exchanged?