Instruct: Classify the online banking query into its corresponding intent.
Query: I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
I have a disposable card but it does not work?
What are the steps for  making a transfer for topping up?
There is unusual activity on my account and I believe someone took my card.
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
I'd like to order another card
I tried using my card, but it doesn't work.
Need help with a stolen card.
Is there a limit on making disposable cards?
How long will my transaction take?
Can you explain to me why a top up would be reverted?
Seems like my top-up has been cancelled
Why was my request for cash declined?
No Visa please. I want to continue with Mastercard.
Where can I find the auto-top option?
What is the identity check for?
Is it possible to delete the account?
How do I get extra cards?
My money transaction can't be seen by the person I sent it to
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
Are there any specific cash machines that I have to go to in order to change my PIN?
Do you send duplicate cards?
Please tell me how I verify my identity.
Why was there a transfer fee on my account?
On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.
My refund has not shown up on my statement.