Instruct: Classify the given online banking query into its corresponding intent.
Query: Transfer could not be completed due to being declined.
Tell me why my transfer was declined.
Are you Visa or Mastercard?
The app reverted my top up
I was charged two times for the same thing.
Says that my top-up is incomplete?
When I made a cash transfer abroad the wrong exchange rate was applied
Can I order a card please?
What do I do now that I can't use this card?
I noticed that there was an extra charge fee on my account. Could You explain to me why?
where can i located the auto top up function?
What steps do I have to go through in order to activate my new card?
Can I have my card delivered on Tuesday?
are there age requirements
Please explain the exchange rates.
how much do I have to pay for exchange of currency?
My google top-up pay is not going through
Do you know when the withdrawal will show?
I'd like to make a SEPA transfer to my account, but will I be charged?
What are the reasons for my beneficiary not being allowed?
Why hasn't my account updated?
There was an extra charge when I used my card
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
Some cash shows up on my app.
My credit card for was not approved for a top-up transaction.  What happened?
I want to transfer money using my credit card.