Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I get my money that I didn't get from the ATM?
I could not get the cash I wanted
I have a direct debit that I did not set up
I have forgotten my passcode
Will you assess me more fees if I top up with an international card?
What are the details of disposable card limitations?
Why have you declined my card payment?
I have a payment that is still pending
I made a transaction at an atm and was charged extra for it.
My identity can't be verified for some reason
Someone else used my card to withdraw cash from an ATM
how much does a card cost and why do you charge me
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
My payment was terminated
What kind of charges should I expect to exchange currencies?
I made a mistake when making my last transfer, please cancel before it goes thru.
Are you okay with exchanges to EUR?
My transfer failed to process correctly. Is there a reason this would happen?
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
I swear that there are 2 payments on the app that I didn't make.  Could my card me stolen?  Please advise what I should do.
I don't understand why my payment was declined. I thought everything was ok.
Where can I find an ATM?
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
This place has been too much work so I'd just like to close out my account & be done.
The ATM won't give me my card back. I need it back now!
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?