Instruct: Classify the given online banking query into its corresponding intents.
Query: A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Please help me!  A payment I made had an error on the account number and I can't cancel on my side.  Can you cancel it?
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?
My card is about to expire.  How do I order another?
I returned something to a  store but can't see my refund.
What do I need for the identity verification?
My card still hasn't been delivered
I want to deposit funds, what payments are accepted?
While doing a transfer, it says declined.
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
How do I go forth on transferring a sum of money from one account to another?
why isnt my cash withdrawal showing
I want to start using my card, how do I activate it?
im worried about fraud how do you protect my account
I received the wrong amount of cash back
Can I use my account without verifying identity?
where do I top up my google pay?
Will I be charged for a cash withdrawal?
There is a payment I don't recognise!
After my checque or cash deposit, my balance didn't update.
there is a debit i dont recognize
A transaction shows duplicate times.
how to get new card?
I'm in China and need a new card. Please help.
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.