Instruct: Classify the online banking query into its corresponding intent.
Query: How to cancel a transaction
I used the wrong account number!
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
Any extra charges for exchanging currencies?
Do you provide currency exchange to Euros?
Is this card accepted by ATMs?
A fee came along with me paying with card
Where can I find a list of descriptions the disposable cards have?
Can I still access the app even though my phone was stolen?
A debit came through that I need to dispute.
Why was my card declined in a shop?
I would like to purchase another card.
There was money taken out of my account, and I'm pretty sure I didn't do it.
i did not get any money but still was charged
I think the exchange rate for the cash I withdrew wasn't correct.
how long are my top ups pending
Why is my transaction taking so long to complete?
What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
Can I order a card please?
What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.
there is money in my account that i didnt put there
I see a fee that I think was charged because I paid by card.
Can I activate a card in the app?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
I was mugged.  They took everything.  I can't use the app.  What do I do?