Instruct: Given an online banking query, find the corresponding intents.
Query: I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
My card payment says pending and it hasn't changed
There are duplicate transactions on my account
Is it possible to get one the your cards in the EU?
I noticed that i got charged extra for using the card.
I can't find the top-up card verification code.
I received the wrong amount of cash.
I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!
I want to top up by using a credit card, which ones do you support?
why am I being charged a fee for transferring money ?
How long does it take for me to get my pin
Is there any type of fee for currency exchange?
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?
What are the top-up fees for my card?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
Is there a way to find an ATM around me?
Is there a fee associated with using foreign exchange ATMs?
I haven't received my cash yet.
I must make a transfer from China and it is urgent. How long before the transfer is complete?
I would like to cancel a transfer...is this possible?
What is your check-cashing policy?
Can I get a card if I don't reside in the UK?
Can I top up any amount?
Which currencies do you work with?
I need another card
What are the steps for getting money from a friend?