Instruct: Classify the online banking query into its corresponding intents.
Query: How long does it take for a cash withdrawal to show?
How long does it take to verify a cash withdraw?
I want to activate the card.
Why isn't my refund showing up in my statement?
why didnt a transfer to my account process
My address needs to be changed.
Please explain to me the process of getting a virtual card.
There was a transaction this morning that I'd like to reverse.
Transaction refund missing from my statement.
My card will expire next month, will I need to order a new one?
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
Do you only use Visa or do you have Mastercard too?
I have no way to prove my identity.
Why check my identity?
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
I have a new card. How do I activate it?
The transger I tried to make failed.
Why was the wrong rate applied when I bought something in a different currency?
How do I make my card show up in the app?
My card is almost expired.  How fast will I get a new one and what is the cost?
What happens if I use my account and my identity verification hasn't finished?
Why hasn't my card arrived yet?
The attempted transfer failed.
I can't upload my identification.
My card won't work at all for anything.
I've just been married and need to update my name