Instruct: Classify the online banking query into its corresponding intents.
Query: I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?
Make me understand why I am charged an extra fee when I use the ATM.
My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?
I would like to use top-up with my Apple Pay.
Can both Visa and Mastercard be chosen?
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
Is there a reason there's an extra fee on my statement?
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
The app shows a withdrawal that I did not make or authorize.
I found my old card. Can I link it back into the app?
Why was my request for cash declined?
My card is missing.
I noticed that there is a withdrawal in the app that is not mine.
I was double charged at a restaurant can you take the second charge off?
Help me to set up contactless payments.
Why is my beneficiary not being allowed to get payment services?
Can I exchange USD and GBP from the app?
I need more physical cards.
I have duplicate charges for the same transaction
How long does a transfer take?
I see a duplicate payment.
Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.
What should I do if I exceed my PIN tries?
My card still hasn't been delivered
My card would not work at a shop.
How many top-ups am I allowed to do?