Instruct: Given an online banking query, find the corresponding intents.
Query: I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
I made a purchase and was charged at the wrong foreign exchange rate.
You have declined my  payment.
How can I find your exchange rates?
I need to cancel a purchase that I made the other day.
What is the present state of the exchange rate?
What is the max amount of disposable cards I'm allowed.
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
Why is the identity check involved?
I can't find my phone and I'm worried someone is going to use it
How do you determine exchange rates?
How can I change the currency I'm exchanging from AUD to GBP?
My card payment wasn't accepted.
Why is the transfer still pending?  Can I do something?
What should I do if I think my card was stolen?
My card was rejected
I want to reactivate my card, I found it after thinking it was lost.
Where are the ATMs that accept this card?
How long does it take to recieve my new card?
I would like to order a virtual card, where can I get one?
How can get a Visa card?
My card doesn't seem to work.
This company is bad, delete my account now.
I have a cash withdrawal on my statement that I am unsure of.
I'm not sure why my card didn't work
When is a payment I made with my card going to clear>