Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I getting declines when trying to make a purchase online?
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
My statement does not reflect that a refund has been issued
My transfer's stuck on pending.
Please help me unblock my pin which I put the wrong one too many times.
I want to change the wrong exchange rate.
What methods are available for my friend to send me money?
I am yet to receive the money in my account how long will this take?
How do I go about getting hold of a virtual card?
Do you have an option for auto top up?
I don't recognize this payment
can i use my app to get a virtual card
from where are coming your exchange rates?
What do I do if I find a debit charge that I know I didn't do in my billing statement?
Why is this payment on my app
Is EUR one of the currencies you deal with?
if i found a lost card can i put it back in app
Is it possible to get a real card?
I tried to pay through my account but the payment is not going through. What's going on?
After I attempted a transfer, it failed.
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
I am seeing in the app, some cash witdhrawals that I did not authorize.
I need an actual card that I can hold in my hand, how do I do that?
Where can I find the exchange rate for my transfer?
When are you going to activate my card?
My wallet isn't showing my top-up, did I do something wrong?