Instruct: Given an online banking query, find the corresponding intents.
Query: Can I verify my identity?
I was told to verify my identity, how do I do that?
There was an extra fee when I was at the ATM.  Why?
How do I track the card you sent to me?
is the a reason why my transfer has failed?
I believe my card has been compromised as there are funds showing that I did not receive.
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
What should I do since my card is trapped in the ATM?
Will I be charged for transfers?
Can I get a Visa or does it have to be something else.
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
What countries do your accounts send and receive to?
How do I add money to my card?
What is this direct debit in my statement?
I want to activate my card, how do I do it?
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
There's an extra fee on my statement, why is that?
Do you supply both Visa and Mastercard?
When I add money to my international card do you charge a fee to do so?
extra fees on a cash withdrawal, not cool.
I moved to a new city and need to change my address
The app passcode has completely slipped my mind.
I don't have a way to prove my identity.
I can't use top up on Google Pay.
Why did I get a fee for getting cash?