Instruct: Classify the online banking query into its corresponding intents.
Query: On a card top-up, where can I verify?
What  is the verification process for a top up card?
Can I get my money back on an item?
How do I top up with cash?
I'm going to cancel a purchase.
How do I make my transfer go through
ATM withdrawal not working.
How would my friend be able to send me money?
When will my top up be applied?
Why is my disposable card not working?
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
I don't remember my passcode?
How do your exchange rates factor in?
I want to op up my account by using bank transfer. How do I go about it?
How long does it take for me to get my pin
How do I open an account for my children?
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
Why does my statement show an extra fee?
How long does it take for a top up to be approved?
There is a pending transaction on my account, what does this mean?
What kind of costs are involved for exchanging currency?
What are the fees associated with top up via transfer?
why was my payment reverted on the app
Can I increase my top-up maximum?
What is the function of the identity check
Why have I been charged more than once for the same transaction?