Instruct: Classify the online banking query into its corresponding intents.
Query: I was charged a hidden fee when I paid with card.
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.
Is it possible to dispute a debit payment from a couple of months ago.
What about an auto top-up, is that a option?
My account shows a direct debit charge that I have never seen before
One of my payments was doubled
How do I receive a card?
I am having a problem proving who I am
Why isn't my money from a check deposit showing?
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
I am confused why there is cash I did not accept in my account
Why does my transfer keep generating an error message?
How do I know when my new card is going to arrive?
Why did my top up get reverted?
There is a withdrawal on my account I didn't make.
I tried to transfer money but it didn't go through
What fiat currencies are used with holdings and exchanges?
Will I be charged for topping up by transfer?
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
I'd like to know how transferring my money into my account works.
My payment was terminated
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
I was charged twice, when I didn't purchase anything twice.
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
went somewhere else, need to change details