Instruct: Classify the online banking query into its corresponding intent.
Query: I got charged twice for the same payment. Please removed the pending payment. Thank you.
I have multiple of the same transaction
When will my transfer post to my account?
It appears my top-ups have been canceled.
I was trying to top-up and my credit card was declined. Can you tell me why?
Will I be charged for topping up my account using a bank transfer?
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
Can I choose from either Visa or Mastercard?
Can this card be used at all ATMs?
I moved, can I edit my personal details?
Where do I go to verify my identity?
Physical cards are what I need more of
Can you tell me why I haven't received my new card?
Who do I call to cancel a transfer?
What's the process to receive a second card?
I was trying to use contactless earlier, but it didn't work.
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.
My card will not work
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
How much does a transfer cost?
What is this witdrawal
Why is my top-up showing as reverted?
Is there a limit for top ups?
I did not set up a direct debit I have
Is this card available to United States Residents?
Why was my atm withdrawl declined