Instruct: Classify the online banking query into its corresponding intent.
Query: What do you do with all the identity information you're collecting from me?
I answered so many questions about my identity. Why do you need this info?
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
I am having problems with my contactless.
What does a 'pending payment' mean?
I can't find any option to top up with a cheque?
What can I do if my passcode won't work?
Do I need to go to a physical bank to change my PIN?
why is top up pending
Is my card payment reverted?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
Fix my top up
is there a way to change name?
Why can't my ID be verified?
I asked for cash but I did not receive all the funds
I got less than what i asked for in the ATM, why?
what's my top-up verification code?
I do not recongize a payment in my account.
What do I do if I have exceeded all my PIN tries?
Where can virtual cards be ordered?
What can you tell me about the card PIN?
How long will a transfer from the US take?
When is my balance going to update, I just transferred some money
Why was I charged for withdrawing cash?
I need to get hold of a physical card?