Instruct: Classify the online banking query into its corresponding intent.
Query: Can I use my virtual card for recurring monthly payments?
Can I use my virtual card to complete transactions for memberships?
The exchange rate was wrong?
How come there is an extra fee on my statement?
I need a new card before it expires.
My card's expiring a month from now, should I place an order for the new card?
Is it possible to have an item refunded?
Why can I not do a  transfer
What can I do if my passcode won't work?
Do you charge anything for topping up?
I have an outgoing transaction
Are there any restrictions on where I use this card?
I have to verify my identity. What do I need to do?
Are SWIFT Transfers available at this bank?
When will I receive my card?
My account says I have a pending transfer.
Why is top up not working if I use my American express with my apple pay?
I don't think I should have been charged a fee to use my card.
How do I use disposable cards?
How long do transfers take to go though
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
I would like to terminate my account.
My card is expiring soon, How do I order a new card?
Do you have to be in the UK to get a card?
My top up hasn't gone through
I cannot get my google pay to work.