Instruct: Classify the given online banking query into its corresponding intent.
Query: I wanted to take out $100 but I only got $20.
I got less cash at the ATM than I asked for. Why?
Why do you have the identity check
I am locked out from entering my pin.
Why does it say my transfer failed?
Is there a top-up fee if you add money in USD?
Something is wrong with my top up and I can't see it. How do I find it?
I'm not happy, I want to close my account.
Will you charge an extra fee for top ups?
I'm having money transferred from Europe, how long will this take?
I paid with card and was charged a fee that shouldn't be there!
why couldn't I use my card at a store?
What are the time frames for the money to be available in my account?
What is the purpose of requiring my identification?
How do I check security settings on my card?
I would like to track the card you sent to me.
Editing my personal details
Why would my payment for my card show as pending?
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
How do I verify my identity?
Tell me what I need to do to activate my card.
There's a $200 withdrawal on my statement that seems fishy to me.
I need clarity on why my card is not working.
My app shows a direct debit that isn't mine.
How can I know where did my funds come from?
help, lost my card