Instruct: Given an online banking query, find the corresponding intent.
Query: the product is not working, can I get a refund?
How can I get a refund for a purchase?
There is a withdrawal in my account I didn't make.
What is the procedure for an expired card?
What caused my top-up to be returned?
How do I stop fraud to my account?
How long does transfers take?
If my account is low in funds, can I set an auto top-up?
Why have I been charged for pulling cash out of my own account?
How do I go forth with bank transfers for top up accounts?
Can I cancel a transaction?
I am having some difficulty verifying my id.
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.
what is this extra charge for a withdrawal?
Can I use my card to withdraw from my account?
What businesses can I use this card with?
How can I transfer money between accounts?
Money transfer help? How long?
Why do you ask for top-up verification?
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
How will I know when I get my refund?
What does it cost to receive a SEPA transfer?
When my card expires what is the cost of a replacement and how fast?
What are ways to test why my card might not be working?
An extra pound was charged!
What do I do if I have forgotten my passcode?