Instruct: Given an online banking query, find the corresponding intents.
Query: Some cash was withdrawn in the app, but I did not do it.
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
I have a card payment which shows as pending
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
The exchange rate for the money I took out in a foreign country is wrong.
I paid with my card and got charged an extra fee, what's up with that?
Can i use this card at any store?
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
There is a payment with my card which i definitely did not do.
How do I open an account for my children?
Can I receive my card anywhere?
How long does it take for my payment to process?
How can you assist on verifying my identity?
I need to know where I can withdraw money.
where can I see who sent me funds
I tried pulling out money at the ATM and it gave me an incorrect amount back.
when i travel can it top up automatically
What do I do if I can't prove my identity?
Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?
I'm having trouble with proving my identity.
Why isn't my id verifying?
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
I was charge a fee that I wasn't told about
How much does it cost for a physical card?
Can I have a discount if I exchange currency often?
Can I use the card at any cash machine?