Instruct: Classify the online banking query into its corresponding intents.
Query: There is a debit transaction on my statement that I did not make
Why is there a direct debit to my account? I didn't do that.
I need to know what these extra charges are on my statement?
Will I be charged for adding money by transfer?
How can I prove I am me?
Can you tell me about these disposable virtual cards?
Can I update my details?
I sent a check into the system but still haven't received the cash yet
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
Does your app allow currency exchange from USD to GBP?
I've never been to that store.  That's a fraudulent charge.
How long does it take to recieve my new card?
I wanted to know why there is a transfer of mine pending.
How do I deactivate a stolen card?
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Why is my cash withdrawal still pending?
How long will my payment be pending?
What other currencies can I hang onto?
Your service is bad.  Close my account.
What if my top up is reverted?
There is an extra $1 charge on my statement, why is that?
I have a payment that hasn't went through yet.
I want some extra physical cards.
I found my card! Can I link it back into the app?
My virtual car is not working.
An ATM machine didn't give me back my card.