Instruct: Classify the given online banking query into its corresponding intents.
Query: There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.
Is there any way to know how the transaction got on my account?
Shouldn't my new card be here by now?
I topped up my card but the app rejected it.
There is a pending payment on my account, what does this mean?
I transferred some cash and it has not arrived yet.
I transferred money and it hasn't come yet
Why do I still have a pending cash withdrawal?
I think I was charged by mistake on my debit statement.
Need a new passcode.
I changed the currency, but why is it costing more?
I would like to know more about what a disposable virtual card is?
Which flat currencies can I use from you?
What can I do with a disposable virtual card?
I cannot find my refund on my statement.
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!
Why did my top up get pulled back out?
Can I activate my card?
How do I get my money back for a duplicated charge?
I requested a refund but am unable to see it in my account. Why is that?
My money transfer has not yet occurred
What is the maximum transactions for one disposable card?
Where did this extra €1 fee on my statement come from?
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?
I am adding money, what currencies do you accept to do this?
I'm in China and really need a new card.