Instruct: Classify the given online banking query into its corresponding intent.
Query: Why isn't my money from a check deposit showing?
I am still waiting for the cash to be returned from a cheque I deposited!
Which ATMs accept this circuit board ?
Why do I need top-up to be verified?
How can I report that my card was stolen? I made a police report first.
My card doesn't work when I use it.
Is it possible for a person who lives in the US to get a card?
Can I use my card no matter where I go?
I would like to have a Mastercard.
Do you know why my card payment has been declined?
I can't figure out how to transfer money into my account.
What do I need to do for a refund?
I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
I'm in the EU. Can I get one of your cards?
I'm not sure how disposable virtual cards work. Please help.
Is my card denied anywhere?
Why does my identity need verification?
I bought an item that I was charged a different exchange rate for.
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
How high is the exchange fee?
How do you determine the exchange rate?
i entered my pin in wrong and got it frozen. how many tries do i have
How long does it take to prove my identity?
Am I permitted to have a spare card?
This place has been too much work so I'd just like to close out my account & be done.