Instruct: Classify the given online banking query into its corresponding intents.
Query: Why did I get declined during a transfer?
What are the reasons for a declined transfer?
In my app, a direct debit payment that I didn't do shows up.
What's the process for terminating an account?
I don't think I should have been charged a fee to use my card.
Someone must have found my card details as I don't recognize these transactions.
Why is my ATM cash withdrawal not working?
Why was my card declined in a shop?
Someone else accessed my account and made a payment.
Can I use my virtual card to complete transactions for memberships?
I did not get the cash that is showing up in my app.
Why should I have to prove my identity?
Can I trace where my funds came from?
I am waiting on this refund, hurry up.
I want a card, but I'm not in the UK- can I get one still?
Can I automatically top-up when traveling?
How do I see my updated balance after I make a cheque or cash deposit?
Can you make sure I get a MasterCard and not a Visa?
How is the exchange rate calculated?
What type of fiat currencies do you support?
Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
I got less cash than what I specified at the ATM.
I don't have my card after 1 week. What are my next steps?
My new card isn't in my app, how do I get it in there?
Are extra charges added for sending out additional cards?
how much for a physical card?