Instruct: Classify the online banking query into its corresponding intent.
Query: I have a strange transaction for £1 on my statement, what is that?
There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
What kind of security protects my money?
let me know how many disposable cards I can have?
It won't let me prove my identity.
Does it cost anything to top up?
It says that my payment is pending, what does that mean?
Why has my top up been cancelled
Can I withdraw money from another bank and transfer it into my empty account?
I can't upload my identification.
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
I think that the card is stolen.  What are my next steps?
I received the wrong color and size, can I return it?
I just tried to top-up and now I'm getting an additional verification message, why?
What countries can I use your services?
Why does my transfer keep failing? I've tried 5 times and they all failed.
Where did my money go? I'm not able to withdraw it from my ATM.
Could you assist me in finding my lost card?
What is the minimum age limit?
Which countries do you currently support?
I withdraw money abroad but I didn't get the right amount.
My Identity verification hasn't passed yet is it possible to use my account?
Where is my card PIN?