Instruct: Classify the online banking query into its corresponding intent.
Query: Why have I not received a virtual card yet?
why hasn't my virtual card come yet?
What are the steps for my friend to send me money?
Can you show me how to top up with Google play?
I tried my PIN too many times and now my card won't work!
How do I use American express to top up my account?
where are the transfers originating
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
I should have a refund in my statement but I can't see it
Can I top up my balance with a cheque?
For a week now, I have tried to use my card and it is still not working.
what is the exchange rate for foreign ATMs
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
I did not receive the right amount of cash I requested
hello I have lost my phone and I'm worried someone's going to steal money from me
I transferred money and it didn't get there.
The rate applied to my purchase in a foreign currency was wrong.
I need to find out why my pending payment hasn't gone through.
Can I have more than one card?
Why would there be an extra charge on my app?
In the app, how can I make it show the new card that arrived?
I have been charged a pound for something that appears on my statement
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
how much do I have to pay for exchange of currency?