Instruct: Classify the online banking query into its corresponding intents.
Query: How can I get my card out of the stupid ATM that ate it?
What should I do if the atm eats my card?
why do I have an unknown payment?
Should I order a new card before I freeze my original one?
i havent got my card
Why do I have a transaction showing multiple times?
Can I set my own top-up limit?
Why isn't my google pay top up working?
Please show me how my friend can send me money.
When will my cheque process?
What is the refund process?
It appears my top-up is still pending.
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
Do I get charged if I get money?
Where is the refund on my statement?
Could you please tell me why my card payment didn't work?
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
I received the wrong amount of cash.
I need to update my phone number.
I can't seem to be able to use my card
How long does it take for a top up to be approved?
What is the length of a transaction completion?
i have tried everything to complete a transfer but can't, what should i do next
I didn't do a payment and I have it now.
My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.
I haven't gotten my credit card in the mail.