Instruct: Classify the online banking query into its corresponding intent.
Query: Why didn't my transfer get to the recipient?
Why hasn't my transaction arrived?
i need help finding the auto top up option.
What are the disposable cards used for?
What are the cards and currencies that you support?
What do I do if I believe to be a victim of credit card fraud?
How can I tell if my card payment is reverted?
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
A transaction on my card shows as pending.
How do I know where I can use my card?
How long does a payment usually show as pending? Is it normal that mine is still pending?
Is there a problem that makes my payments show pending?
I asked for $40 and I only received $20, what happened?
What do I do if I lost my phone?
What is this fee for transferring money?
How do I report a cash withdrawal that wasn't me?
How come I was charged an extra fee when paying with the card?
What do you need for the identity verification
What's the fee for exchange of foreign currencies?
i have tried everything to complete a transfer but can't, what should i do next
I need a refund. This is not what i wanted.
Why do I have a transaction showing up more than once?
I want to close my account now.
Why was I charged a fee? I thought shopping was free?
After I attempted a transfer, it failed.
Can you tell me how to top up on my card?