Instruct: Classify the given online banking query into its corresponding intent.
Query: How long is a transfer in the pending status?
Money was transferred to me and I am unable to see it
My card expires soon
Why isn't my balance reflecting a transfer I did?
I was charged and shouldn't have been charged when using my card!
Why do I have to give you my drivers license
Please tell me why I was charged additionally when I used the card.
Show me how can my friends top up my account.
The exchange rate was not correct for the item I bought.
tell me how I can order my card.
I was charged two times for the same thing.
How do I see the source of my money?
Looks like my top up failed.
Why are there additional fees for transfers?
When can I use money sent to my account?
Why haven't I received my new card yet?
Is it possible to change my pin if i am out of the country?
My card still hasn't arrived after two weeks, now what?
I just moved to the US how do I get a card?
My top-up is not working. Why is that?
Is there an age limit to open an account
Why is my transfer taking so long to complete?
There is a cash withdrawal on my statement that I don't recognize
I need to move money to another beneficiary. Why is it not working?
I have a payment that I didn't make.
What is the maximum number of transactions that I can put on a disposable card?