Instruct: Given an online banking query, find the corresponding intents.
Query: I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
Someone made a mistake on my money transfer because I was charged extra fees.
I transferred some money but it hasn't arrived yet
I've obtained the card, how do I enable it on the app?
How come the money from the merchant appeared back into my account?
What kind of costs are involved for exchanging currency?
How come there is a $1 extra charge on my statement?
Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
I believe my top up is still pending
Could you assist me in finding my lost card?
What is the identity check for?
I see a direct debit payment on my app that I did not do
Why isn't my beneficiary allowed?
I didn't make these transactions. Is someone else using my card?
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
help me link my card
Do I have a choice for a Mastercard?
I am here to change my adress.
Can you tell me exactly what fees I will expect to see in regards to your cards?
How much would it cost me for a bank transfer to top up my account?
I need to verify my funds.
Where is the verification code display?
why hasn't my cash arrived yet from my cheque?!
what do i need to have with me to activate card
Why isn't my deposit showing up?