Instruct: Classify the online banking query into its corresponding intents.
Query: I did not get the right amount of cash from the ATM.
Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
I have a confusing payment appear on my statement and I don't recognise it!
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
How long does transfer from the US take?
Do you have any card fees if I want to add money using an international card?
I am not receiving the correct exchange rate on my card.
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
Why haven't I gotten a virtual card yet?
Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...
Why is verifaction required for my Identity?
My refund is not showing.
Can I have multiple currencies in my account?
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
How do I obtain a second card?
is my pin the same as my passcode
My first choice would be Mastercard.
My card payment was reverted
What currencies are supported?
Let me know what the steps for the identity checks are
I did a bank transfer and my balance isn't current.
I want to auto top-up.
Can I top up my account with a check?
How do I know which countries you provide service in?
Should I keep waiting for my card to be delivered?