Instruct: Given an online banking query, find the corresponding intents.
Query: I had to pay money for paying with my card.
I was charged an additional amount of money for making a purchase with my card
Why is my transfer not showing
I tried to top up my account and it didn't work
Trouble with my top up
I only got some of the cash I requested from the ATM
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
Which documents do I need for this identity check?
How soon will I get my card?
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
How can we correct a mistake on an ATM transaction?  The app shows what I should have gotten.
Why have I not received my PIN
Everytime I try to prove my identity it won't let me.
If there isn't much money left over, will it top-up automatically?
An ATM swallowed my credit card!
When will my transfer post to my account?
There is a pending payment on my account, what does this mean?
I want to activate my card, how do I do it?
How can I find an ATM that accepts this card?
I deposited cash into my account and I'm having trouble seeing it on my account.
Do I have to go into the bank to change my PIN?
Can I transfer money to my account with the app?
I need to verify the source of funds.
Why hasn't my payment shown up yet?
Estimated time arrival for transfers?
How can I find out why my transfer didn't go through?