Instruct: Classify the online banking query into its corresponding intents.
Query: how to track the card you sent
Why hasn't my card arrived yet?
how much is it to exchange currency
The top-up is broken.
Are you going to charge me to top up my card?
When do you charge fees on accounts? I just saw a charge on my statement.
Would I be able to use SWIFT transfers?
my transfer isn't there
I'm confused as to why my top-up did not go through.
I need to get a disposable virtual card?
I need another card for a member of my family. Is this possible? How soon can I get one?
My PIN tries have run out. Now what?
My transfer was declined, why is that?
why have I got a pending transfer? I'm confused!!
Is there a transaction limit for a disposable card?
I want a reason as to why my beneficiary is not allowed?
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.
How do I know what my PIN is?
I'm trying to verify my identity but can't figure out how, what do I do?
lost card found, want to put it back in app
I transferred some money but it hasn't arrived.
Why hasn't my transaction arrived?
I just looked over my statement and I don't recognize the name of a card payment.
What value can I get for my currency?
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
What is the reason my payment was not accepted?