Instruct: Classify the online banking query into its corresponding intent.
Query: THere is some cash that is showing up on my app.
There is a cash withdrawal on my statement that I don't recognize
The exchange rate used on your app is really bad. I'm considering closing my account because of it.
Where do I unblock my PIN?
The amount of cash I selected to withdraw is different than what I received.
Does this app exchange currencies?
I want to close my account & I will never do business with you again.
The card is non-functional.
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
Please explain your exchange rate policy.
How do I add my new card?
Is it possible to get both Mastercard and Visa card from you?
I need to know where do my funds come from
I need to know what charges I will incur for using a European card for top up.
Is there a fee for adding funds with a credit card?
My transfer to a beneficiary was rejected.
I have cash deposit to my account but it is experiencing a problem
I topped up but the app declined it
How long does it take for something to be delivered to the U.S?
How do I troubleshoot my contactless?
Where is my pin? I don't have it yet
I've got a repeated tranasaction on my card.
What are your exchange rates calculated from?
What is the procedure of unblocking my PIN?
What are the fees associated with top up via transfer?
Could my daughter open an account?