Instruct: Classify the given online banking query into its corresponding intents.
Query: What is the fee for a foreign currency exchange?
Are there any fees when exchanging to foreign currencies?
I have zero dollars in my account. Can I submit additional funds via bank transfer?
I was charged an additional amount of money for making a purchase with my card
need my details changed
I am waiting for the money to enter my account. How long does it take?
How long do transfers from Europe take?
My transfer did not work, what was the reason?
Balance is not up to date.
It appears my top-up is still pending.
Can this card be used at all ATMs?
My card payment wasn't accepted.
Can my salary be received here?
I didn't get a PIN yet. What gives?
How can I get a virtual card for a one-time transaction?
Why is there a fee for using my card?
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
I'm trying to verify my top-up card, but I can't find the code...?
Why was my withdrawal declined
How do I know if my top up worked?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
Payment did not process
Why is the cash withdraw I made shown as pending?
Why can I not get cash from the ATM?
want to know where funds come from
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?