Instruct: Classify the given online banking query into its corresponding intent.
Query: How to verify my identity
I already have an account. Why can't I use it unless my identity is verified?
Why am i being charged for withdrawing cash funds?
How do I fix a broken card?
the balance has not changed, but I have deposited some money
I made a transfer into my account and now I need to cancel it
I paid with my card and ended up being charged a fee.
Is there a way to recover my password?
Am I able to cancel a transfer I just made
I forgot my PIN and now it is blocked.
Are you okay with exchanges to EUR?
Why am I being charged to withdrawal money?
Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?
When will my transfer move from pending to confirmed?
Please assist me with activation.
Can I top off with a debit card?
Is there any fees associated with receiving money with this account?
Is my child too young to sign up?
Please tell me why I am having problems transferring to a beneficiary.
The app isn't letting me log in, but my info is correct.
where can i located the auto top up function?
I was under the impression that you offer crypto top up; however,  it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?
If someone in a different country sends me money, do I have to pay a fee?
What is the wait time for delivery to the US?
Please explain why the funds I added were returned to my account.
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.