Instruct: Classify the given online banking query into its corresponding intents.
Query: I'm being charged for using my card!
I paid with a card and there is an extra charge. Why?
How can I top up my account with a cheque?
Why haven't I seen the cash from the cheque I deposited yet?
What do I do if my card is about to expire?
Can you tell me when the transfer will be completed?
Is payment required to get a card of my own?
can i get a virtual card
Why didn't the money I transferred into my account get added to my balance?
The app can't verify my information for identity proofing purposes.
Where is the card I ordered 2 weeks ago?
I see a transfer fee, but to my understand, that should have been free, what happened?
What would II do if I wanted to activate my new card
What is the status of my top up?
how many days processing new card?
Why is it saying my card payment is declined when I made it?
I hate this ATM, it charged me an extra fee, Why did it charge?
Instruct me how to reset the passcode.
I usually don't get charged for transfers, why was I this month?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
What currency is acceptable for a top up?
How can I add money to my account from another account I have?
Can I use my card to withdraw from my account?
Why is my app showing me taking money that I did not take out?
Top up not available in my wallet.
Too many times I entered the incorrect PIN.  How can I get my account unblocked?