Instruct: Classify the online banking query into its corresponding intent.
Query: I'm still waiting for the top-up!
I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.
Why haven't I seen the cash from the cheque I deposited yet?
Is there a location where I can change my PIN?
It looks like my card payment might have been reverted.
What do you require for identity verification?
The app does not believe that I am myself
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
I think there's a purchase at a store that I didn't go to.
What is the process for transferring money into my account?
When can I expect my card?
I haven't been sent my new pin!
Is American Express accepted?
Where is my last money transaction
My account was charged a debit payment I don't recognize.
My new card is here, what's the process for activating it?
How long will it be to get this new card?
Is it acceptable to use either Visa or Mastercard?
Is this open to residents of all countries?
This card is accepted by what businesses?
Can it add money automatically while travelling
How long does it take to prove my identity?
Can you tell me what are disposable cards for?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
Why was a fee charged to me for transferring money?
How do I deactivate a stolen card?