Instruct: Classify the given online banking query into its corresponding intent.
Query: Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.
When will my top-up happen?
Is there always a charge when withdrawing money?
I got charged twice for the same payment. Please removed the pending payment. Thank you.
I did a bank transfer to top up, but the money is not available.
Do currency exchanges cost extra?
Why is my beneficiary not being allowed to get payment services?
When are you going to transfer the money?
I tried to deposit a cheque into my account and it is not letting me.
I made a mistake this morning when I did a transfer. How do I reverse it?
Why would I be charged an extra fee while doing a transfer?
How do I activate and link my new card?
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
Physical cards are what I need more of
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.
What is your exchange rate between UK pounds and Russian rubles for my last transaction
Can I order a new card by phone?
Is my country's currency supported by your system?
I have a pending transaction
Can I order a new card with the app?
There has been a payment  in the App that has not be done by me.
I think there is a mistake.  I am being charged twice.
Payment did not process
When are you going to activate my card?
Am I able to top up with this cheque I received?
Is it possible to top up with Google Pay?