Instruct: Classify the given online banking query into its corresponding intent.
Query: Why did using an ATM cause me to have an extra fee charged?
What's up with the extra fee I got?
There is a  €1 fee on my account I didn't authorize
Instructions for activating card
Can I apply for one of your cards if I live in the EU?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
Which currencies do you accept for adding money?
I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?
Where can I get my currencies exchanged?
Can I electronically transfer funds into my account from my American Express?
I tried to withdraw $100, all it gave me was $20.
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
I would like to request a card.
My card gets rejected when I try to use it
Why is there are there two of the same transaction?
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
My transfer failed
I am missing a refund amount on my account.
How is the PIN delivered?
what steps do i do to get a real card
I have multiple of the same transaction
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
Where can I verify my identity?
Why is the cash withdrawal under pending?