Instruct: Classify the given online banking query into its corresponding intents.
Query: When will I get a virtual card? I haven't gotten one yet
I look but I see no virtual card. Why is that?
My refund isn't going fast enough.
Do I have to manually top-up my account each time or will it do it on its own?
Will I be sent a new card before mine expires?
There is a transaction showing in my app that I did not make as I have not used that card all day.  Please reimburse this amount to my account.
Do you accept SWIFT transfers?
If my card was lost or stolen can I re-link it?
Where do I activate my card?
Why hasn't my balance been updated from the check deposit I made?
What kind of businesses will take my card?
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
What is the significance of verifying the top-up?
What is the identity verification process?
Help me figure out how to link the new card.
How do I know where my money comes from?
I was issued a card about a week ago. why hasn't it come in yet?
I inadvertently completed a transaction on a wrong account.
When I withdrew my money, why was there an extra charge?
I want to top up by card
How many days until my US transfer arrives?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
Why is my beneficiary not working?
Please help me find my top-up verification code
How do I get a new card sent to China?
What is the fee to top-up my account