Instruct: Classify the online banking query into its corresponding intent.
Query: Please help me unblock my pin which I put the wrong one too many times.
I entered in the wrong PIN.  Please help me unlock my account.
Hi, I have done a topup, but my money was reverted. Please look into this issue.
Why was I charged extra when transferring?
The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why
Card payment was declined, do you know why?
The exchange rate that was applied for an international purchase was wrong.
Please tell me how to edit my personal details.
Will there be any fees for top ups?
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
An extra fee of €1 was in my statement
I tried to make a purchase in the store but my card was declined.
I no longer have my phone with the app, what should I do?
Why have I been charged a fee for transferring money?
Can I exchange an item for a refund?
Transfer has failed.
I use GBP for my salary deposits. Must I set this up somewhere?
May I get my salary paid out in a different currency?
Why couldn't I transfer funds to my beneficiary?
Balance is not up to date.
I'm pretty sure my top up is still pending.
I've lost my card. What can I do about that?
i would like to dispute a direct debit payment
Why is there an extra fee on my statement?
Where do I find a virtual card?
How long do I wait for my PIN