Instruct: Classify the online banking query into its corresponding intent.
Query: My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
I topped up but the app declined it
Where can I located the auto-top up option?
why verify the top up? it doesnt make sense
where is this money from
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I have no idea why there is a dollar that has been charged to my account.
Tell me what the steps for the identity checks are
Why isn't a refund showing on my statement?
I believe that a card payment I made was cancelled.
what is the exchange rate for foreign ATMs
Can you make exchanges with the EUR?
What is the maximum transactions for one disposable card?
How do I cancel a recent transfer?
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
How do I know where the funds come from?
My payment was put back, I think.
Why couldn't I make a withdrawal from the ATM?
I wanted to take out $100 but I only got $20.
The app does not recognize who I am.
I can't get my virtual card to work.
I need a physical card.  What are the fees?
Can you tell me what cards and currencies you support?
Is the fee with my cash withdrawal a mistake?
When can I expect my card? I live in the US.
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?