Instruct: Classify the given online banking query into its corresponding intent.
Query: I don't know the code for the app.
How can I go about resetting my passcode?
How long does it take for me to get my pin
The App shows a fraudulent payment made on my account.
can i verify my identity i the app
I am having problems with my physical card.
I sent money about 5 days ago and the recipient has not received the money yet.
I have a card payment that has been pending for some time and would like to know when it is going to go through.
How does one send me money?
Do you know the reason why my card payment was declined?
I'd like to get a Visa card, please.
Can I top up with cash
What is taking so long on my transfer from the US?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
I cannot try my PIN anymore.
Where can I find the auto-top option?
How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay
How do I go about getting a virtual card?
where do I go to top up with cash?
Can I use a check to top up?
Can I have a refund for one of your products?
What was the extra charge for withdrawing money?
How do I order a card?
Does it cost anything to do currency exchanges?
A payment is showing twice. Why is that?
I cant prove who I am