Instruct: Given an online banking query, find the corresponding intent.
Query: I received duplicate charges.
Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.
is there something blocking me from making transfers
Can I top-up my card using a bank transfer.
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
What identification is required to activate my card?
Why am I charged an extra fee on my card?
My statement shows and extra 1$ that was charged to it and I would like to know why.
Can you unblock my blocked pin?
should i add money via bank transfer instead
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
When I went to $100, all the machine would give me was $20.
Unable to complete transfer, states 'declined'
Cash withdrawal was incorrect at ATM.
is it possible to get a refund for something I purchased?
I don't understand why I was charged an additional fee for this service. Can you clarify?
app malfunctioning, does not know its me
What is the process for unlocking the pin?
I got a fee when paying with my card
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.
My card payment's cancelled
I transferred money and it didn't get there.
How do I activate a card?
My cheque deposit didn't seem to work.