Instruct: Classify the given online banking query into its corresponding intent.
Query: There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.
There are strange transactions on my account.  What should I do if I think someone stole my details?
I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
Why is my balance the same after a transfer?
Why isn't the transfer I made to a friend showing?
On what do you base your exchange rates?
Why would you decline my card?
I need to change my last name on my account because I just got married.
Can you tell me why a cheque deposit isn't showing in my balance?
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
I would like to use this cheque to top up.  Can you tell me how to do that?
I tried to use my debit card, but the payment did not work.
Are their fee's for top ups?
I am not satisfied with your company.  Close my account.
Is there a limit on disposable cards?
What is the limits on the number of disposable cards I can have?
Do I have to manually top up once I'm too low?
how to get a new card in china
I just sent money but the person I sent it to doesn't see it. What happened?
is it possible to cancel transactions?
Do top-up limits exist?
In the app I see a direct debit that I don't recognize.
Where are the virtual cards?
I wish to remove my account.
My purchase used the wrong exchange rate