Instruct: Classify the given online banking query into its corresponding intent.
Query: I'm trying to move money from my account to elsewhere, but it's giving me an error message.
Declined, transfer not completed.
In which countries does your app work
How do I add an existing card to the app?
Is my card denied anywhere?
I would like to better understand why my pass-code is not working.
Why is there a fee for getting cash?
How do I report a cash withdrawal that wasn't me?
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
Does the auto top-up have any limits?
phone is gone, what should i do
I'm still waiting on a payment
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
How do you decide what your exchange rates are?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
What happened to my Top-Up? It's not reflected.
How can I change my Rowlock ?
My card payment failed.
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
i dont recognise some of these transactions, i think someone has my card details
Can I get a new card?
I see I was charged $1 for a transaction.
Why is my cash deposit not in my account?
If I get another card, what kind of fees am I looking at?
Why does it show that my transfer is still pending?
Can I use my card at an ATM?