Instruct: Given an online banking query, find the corresponding intents.
Query: do you offer refunds? i would like to return purchase.
How do I get a refund for something I bought?
Why was there an extra charge because I used my card to pay?
I would like to top up via credit card, which credit cards do you support?
Can you tell me if I can hold money in several currencies?
Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.
Where did my extra fee for the transfer come from?
What is the system for determining the exchange rate?
My top-up is taking a very long time to complete.
There is payment showing that I didn't do.
Is there a fee for a cash withdrawal?
I got a message that I cannot name X as a beneficiary.
How can my new card be renewed?
I'm having trouble with proving my identity.
I don't understand where this charge came from.
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
I wanna revert a transaction i did this morning.
Why is my cash still pending that I put in ATM?
How are top-ups verified?
Will the card be a Mastercard or a Visa?
What source do my fund come from?
Can I top-up by cheque?
Are there any top-up limits involved?
is there a reason i need to verify top up
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.