Instruct: Classify the given online banking query into its corresponding intent.
Query: I have a transfer that is pending.
How long is a transfer in the pending status?
Explain why my top up would be reverted.
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
How do I get my card back after the ATM swallowed it.
How do I find my PIN?
When I made a transfer I was charged extra.
Will I be fined for topping up by transfer?
Can I receive a refund for an item I purchased?
I lost my phone. What do I need to do?
How do I add an existing card to the app?
I need my card delivered as soon as possible.
Could you tell me why my top up isn't showing in my wallet?
do you have a fee for receiving a SEPA transfer?
How long is delivery to the US?
How can I get a disposable virtual card?
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
Is there any cost to change foreign money to local?
What if there is an error on the exchange rate?
how can i add money to my account if you don't accept cash
I tried to do a transfer and it hasn't worked!
The ATM didn't give me what I asked for but my balance says it did
Are there fees for receiving a SEPA transfer?
Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen  and will like for you to trace back to make sure.
Has my top-up gone through?