Instruct: Classify the online banking query into its corresponding intents.
Query: Why won't cash come out of the ATM?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
What is the max top-up?
What other credit cards can I use?
Can I add to my account using a cheque?
I do not see the card PIN anywhere?
I've been waiting for a top up to come through for over an hour and I need the funds now.
the product is not working, can I get a refund?
Can it be delivered on a certain date?
my card payment has been declined, do you know why?
Is there a fee to order a physical card?
The transfer was accepted but now it's stuck on pending. When will it go through?
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I want to end my account
Is it possible for me to top up with Google Pay?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
What is an exchange rate?
Why was there a fee for my cash withdrawal?
Why is the purchase I made this morning still pending?
why was a extra fee added to my account for transfer ?
I made a mistake this morning when I did a transfer. How do I reverse it?
Give me a refund now!! I am still waiting.
Can I have a friend send money directly to me?
What is the process when my card is due to expire?
I need to move money from another bank to this account.
Are there any extras for exchanging currency?