Instruct: Given an online banking query, find the corresponding intents.
Query: My top up has failed
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
How can I exchange currencies using your app?
My cash received does not match what has been requested
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
I moved and need to change my personal information.
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Is there a reason why my virtual card won't work?
Its been several days and my cash withdrawal is still pending. Why?
Please check and let me know why my transfers are getting declined.
Help me use American Express to add money to the account.
I am still waiting for a transfer I did
How long does it take for a pending cash withdrawal?
I am having trouble activating my card.
Are my contactless settings correct? I tried to use it today but it wasn't working.
Will you charge me more if I use a European bank card for a top up?
I want to top up by card
Where can I find information about where my money came from?
Can you deliver the PIN separately?
How come the ATM won't give me my money?
Is it possible for me to change my PIN number?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
My money disappeared right when I tried to top up
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
Is there a fee for topping off by transfer?