Instruct: Given an online banking query, find the corresponding intents.
Query: Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
I have my card, when whill my PIN be available?
Can you send me more cards for my account?
I withdrew $100 but only received $20
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
Why is the cash withdrawal under pending?
How do I order another card?
I need an ATM right now!
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
There's a payment with my card that I definitely didn't do myself, never seen that name before.
Can I change my PIN?
Why am I charged a fee for getting cash?
Reverted top up
Tell me how a top up would be reverted.
What is the handling fee for transfer?
Will there be a charge for topping up by account with a SEPA transfer?
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.
Can you tell me the countries you provide support for.
Which flat currencies can I use from you?
My disposable virtual card got rejected
Tell me how to change my details.
When can I expect delivery?
Top up did not work on the app.
My topup got reverted. Please let me know if there is any issue in system.