Instruct: Classify the online banking query into its corresponding intents.
Query: My card won't physically work.
What's going on? My card wont accept any transactions.
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
I am unable to access my app due to forgetting my passcode.
How much does it cost to us US cards?
Can my friend send me money?
Will you help me unblock my pin after putting in the wrong pin too many times?
What is the reason when I tried to pay contactless at the bus, it didnt work?
I only got $20 of the $100 that I attempted to withdraw.
My bill shows the same charge more than once
Is American Express supported for adding money into my account?
Why am I charged whenever I withdraw cash?
How do I active this card?
Can you explain your refund policy, please?
My top up may have been reverted
My transfer was declined. What might the reason be?
My beneficiary didn't receive my transfer
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
I need to terminate my account.
Am I allowed to get an account for my daughter?
How long does it take for a new purchase to stop being considered pending?
My top-up was rejected
Why and I being charged this fee?
I want to start using my card.
I made a transfer but my balance hasn't been updated
Can I withdraw from any ATM?