Instruct: Classify the online banking query into its corresponding intent.
Query: I have been trying to exchange this for crypto but the app won't work could you please help me?
Why won't you take my transfer, I keep getting an error message.
Can I get more cards just incase?
What is the process for unlocking the pin?
Are you okay with exchanges to EUR?
An ATM machine didn't give me back my card.
Can you help me with my card, I think it's broke.
I saw I was charged extra for money I withdrew?
How do I cancel a transfer?
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
Can my PIN changed remotely without visiting a bank?
The machine gave me the wrong amount of cash.
If I want to select a new PIN what do I do?
Is there always a charge when withdrawing money?
What do I do if I forgot my passcode?
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.
How do I receive a virtual card?
I made a card payment but it didn't work. Why not?
I used my card to top up but it's saying it is still pending. What does this mean?
My card activation is failing.
How long is a transfer in the pending status?
What are the top up charges for all US cards?
I'd like to open an account for my kids can I do that?
I accidentally exceeded my PIN tries.  Please advise.
The ATM stole my card!
How can I top up my account with a cheque?