Instruct: Classify the online banking query into its corresponding intent.
Query: My refund has not shown up on my statement.
I can't find my refund. Please help.
Can you explain to me why a top-up would still be pending?
Do I get any sort of discount on volume for a lot fo currency exchanges?
Why am I charged whenever I withdraw cash?
I asked for cash but I did not receive all the funds
I made a purchase but the exchange rate is wrong?
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.
I believe that my transfer hasn't gone through.
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
My card is going to expire, what do I do?

Which cash machines will allow me to change my PIN?
I am still awaiting the money I put into my account this morning.
I would like to purchase another card.
Where is my missing cheque I deposited?
want to know where funds come from
How do I switch to a different currency?
What are the age requirements for service?
My app says I withdraw funds from my account through an ATM.
I made a payment but the app cancelled it.
I believe my top up is still pending
For what reason did my top-up fail?
How can I create another card linked to this account?
Why is my transfer taking so long to complete?
It looks like the exchange rates on my card payment are wrong
I deposited cash but it isn't showing up in my account