Instruct: Classify the given online banking query into its corresponding intent.
Query: My cash withdrawal was declined.  Why?
ATM withdrawal not working.
what is the matter?
I just got my card.  It's not linked yet--how do I do that?
I am seeing in the App a some cash withdrawal that does not belong to me
I only received $20, but I requested $100.
What is the reason for the identity check
Why does my transfer keep failing? I've tried 5 times and they all failed.
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
What is the average pending time for a transaction?
I can't find my code
I can't find any option to top up with a cheque?
Can I receive money in a different countries money?
I need to delete my account, please.
How long does it take to show a deposit I made to my balance?
What do I have to do to get a Visa card?
Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's "pending."
Exchange fee help?
Is the identity check part of bank policy?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
I forgot my phone at the hotel, so I can't access the app.
Can I get money out of any machine?
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
What foreign exchange rate will I get on weekdays and on the weekends?
What is the virtual card and how can i get one?
Help me close my account.