Instruct: Classify the online banking query into its corresponding intent.
Query: What steps do I need to take to exchange currencies?
Is it possible to exchange currencies on the app?
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?
Is there a reason why there is an extra £1 charge on my account?
Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?
I see a direct debit transaction in my history that I did not set up.
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
Is there a limit to using a disposable virtual card?
I topped up but it isn't in my account
Please explain why my top-up didn't go through.
Is there a tracking number for the card?
My top up may have been reverted
My card was refused
I cannot get to my app, what should I do?
Will I be able to get both a visa and a mastercard?
Can I auto top if I'm low on funds?
I've been waiting since Friday, where is my money?
A transaction to a friend still hasn't shown up.
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
Can you tell me if there are limits to disposable virtual cards?
What is this extra fee that I got when I used my card to pay?
I got a cheque that I want to top up with?
I couldn't pay with card in a shop
I found my card! Can I link it back into the app?
How can I get a refund for a purchase?
How long does it take for cash withdrawals to hit my account?