Instruct: Classify the online banking query into its corresponding intents.
Query: Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.
How long will the transfer take?
Do you accept cheques for top-up?
I would like a virtual card...how do I get one?
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.
What are the currency types that I can keep money in.
Why am I unable to withdraw my money through this card?
My card payment is being declined and I've tried several times.
I want this fee reversed from my account.
I am interested in cancelling a purchase
What happened to the transfer I did?
i withdrew cash and dont see it reflected on the balance
The app is not able to realize that it is me.
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
I was unable to activate my card.
I am still currently waiting for the cash that has been deposited into the account this morning.
I am wanting to refill my card, is there a charge?
How do I edit the personal details on my account?
Are there any charges for topping up a US-issued card?
What are then rules on beneficiaries?
What steps do I do to transfer money using my credit card?
Why isn't my disposable virtual card working?
My wallet doesn't show my recent top up.
When will my money be in my account?
The card that I have isn't working. This is the physical card.
Why hasn't the money I transferred into my account shown up yet?