Instruct: Classify the online banking query into its corresponding intent.
Query: I have been waiting for my top-up to complete and it still hasn't gone through.
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
I don't recognize a charge on my statement.
If my salary is in GBP, do I need to do something?
What is your shipping policies for cards?
How come I have pending transfers?
Why do I need to verify a top-up?
It kept my cash
When can I expect the transfer to be complete?
How can I change to another currency?
I found my card, am I able to put it back into the app?
How to edit personal details?
Using international ATMs messes up the exchange rate.
A payment in my account was made by someone I don't know
Where is a ATM that accepts Mastercard?
Is it possible to purchase more physical cards with my account?
Top up keeps failing
How long does transfer from the US take?
What is the status of my top up?
I can't use the app because I got mugged yesterday and they took everything. Please help.
How long does it take for pending to go through
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
Do you accept any card and currency?
I was expecting my new card by now.