Instruct: Given an online banking query, find the corresponding intents.
Query: What is the purpose of requiring my identification?
Can I use my account even though the identity verification has not passed yet?
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.
I need to move money to another beneficiary. Why is it not working?
I made a terrible mistake when typing in my account number.  I accidently sent money to the wrong account.  I noticed the app won't allow me to void the transaction.  Can someone help me with this immediately?
Will I have to wait much longer for my new card to arrive?
How old does one need to be?
Could I get tracking on the card?
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
I am still waiting for my card.
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.
Please help me!  My physical card isn't working right.
Can you please tell me where my card is? I ordered it 2 weeks ago!
Why have I not received my PIN
What is the source of your exchange rates?
I have arranged a transfer, but no longer need to send it. How do I stop the transfer?
How do you check my identity?
Was there a number to track that I could get?
I am unable to prove my identity
need my details changed
My cash deposit isn't in my account. What happened?
Is there a way to use this app with a disposable virtual card?
I would like to transfer money from my checking account to my savings account.
Is it possible to get a new card in China?
Are there any restrictions for the disposable cards that I need to be aware of?
I'm having trouble proving my identity