Instruct: Classify the given online banking query into its corresponding intent.
Query: I tried to get funds in hard cash but it was rejected!
My card didn't work at the ATM in Notting Hill.  Is my card working?
I'm cancelling this charge. I still have not received what I bought from these people a while ago.
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
I did not get my virtual card yet, Why?
I have a cash withdrawal on my statement that I am unsure of.
I need to add money to my account. Can I do so via bank transfer?
Can you please tell me how long it takes for the transfer to be available.
I think I was double charged
What US credit cards do you accept?
I have a new card. How do I activate it?
The card has suffered a security breach.
I would like to get both Mastercard and Visa card from you if that's possible.
I can get my identification verified.
Do i have to verify who I am?
I recently bought an item using my card and I was charged an extra fee why is this?
who charged my card
I believe that my transfer hasn't gone through.
Do you allow exchanges of EUR?
What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.
Why is there a direct debit set up in my name?
Which fiat currencies are compatible for exchange and holding?
Can I use American Express?
I made a payment with my card and it hasn't changed. How long do you think this will take?
Where can I activate my card?
My top up isn't in my wallet.