Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I fix this?  There is a double charge on my account.
My bill shows the same charge more than once
i am express delivering my card to the us, how long will that take
Please help my find out why there is an odd direct debit in my records.
I used to know my password, but not anymore.
I lost my phone. Can I use my card without the app?
Will I get extra charges?
I would like some more physical cards, what is my limit?
I didn't set up the direct debit I have
Is a physical card also available
It appears I have a fee in my statement.
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
how come i was declined
Can I choose between Visa or MasterCard?
I was charge a fee that I wasn't told about
How is the exchange rate calculated?
My top-up failed to go through.
Top up keeps failing
Tell me how to change my details.
I sent some money and the account hasn't recived the transfer I made.
I would like to know how to transfer money into my account.
How long do European transfers take?
I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?
how to i go about getting my virtual card
I had an unexpected fee
Why hasn't my money transfer showed up yet?