Instruct: Given an online banking query, find the corresponding intents.
Query: I still have not received an answer as to why I was charged $1.00 in a transaction?
I wanted to know about a pending dollar that is on my statement.
My phone was left at a hotel and I can't access the app.
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
I don't understand why my payment was declined. I thought everything was ok.
I could only take the amount of money that was available to me which was less then I expected.
How do I order a new card when my old one is ready to expire?
What are the fees imposed when I make a transaction?
There is not a refund in my statement.
Can I choose what card I can use
How to verify top up card?
Any place that takes Mastercard would be fine.
Why was there a fee with my cash withdrawal?
How much does it cost for additional cards?
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?
My account transfer was blocked.
When my card expires soon, how fast is the replacement card sent and what are the costs?
Why is there a random payment in my statement?
Is payment required to get a card of my own?
Can I top-up automatically?
My account seems a bit off and getting weird charges.
How do I top up by cheque?
How many top-ups can I use?
There is a pending transaction on my account, what does this mean?
Do you know when the withdrawal will show?
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?