Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my transfer taking so long to complete?
I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?
If my top-up didn't transfer, what went wrong?
What should I do since my card is trapped in the ATM?
My payment card was declined - could you tell me why?
How come there is a duplicate charge on my card?
can you express my card to me?
I got charged a fee that shouldn't be there from my cash
I have transactions that I don't recognize - I think someone is using my card.
How long does it take for a bank transfer to show on my balance?
Do you need my birthdate?
Why is the ATM not allowing me to get cash?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
How can it be that my Card is not functioning anymore?
Can you show me where to link the new card?
I need to get a disposable virtual card?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
What kind of charges should I expect to exchange currencies?
My payment's stuck on pending.
Why should I verify the top-up?
Where can virtual cards be ordered?
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
how much is the fee for topping by card
Can someone help me unblock my pin?
Problem verifying my account
Can you tell me the countries you provide support for.