Instruct: Classify the given online banking query into its corresponding intents.
Query: I've got a repeated tranasaction on my card.
Is there a reason to why I was charged twice for a transaction?
Why do you ask for top-up verification?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I'm not satisfied with the services that you are providing.  I would like to end my services and delete my account.
I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
Where can I order a card when I am in China?
what is the cost for exchanging currencies?
Are there any charges for European bank card for top up?
My purchase used the wrong exchange rate
How do you check my identity?
I do not know why I was charged for the $1 transaction.
A foreign purchase I made has the incorrect rate applied to it.
My card don't work.
Why are my payments not working and show pending?
I want to start using my card.
Will my employer be able to pay me with this service
I need to find out where the card is that I ordered.
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Do top-ups have a limit?
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
I would like an extra card.
I hate this ATM, it charged me an extra fee, Why did it charge?
I am not satisfied with your company and wish to delete all accounts immediately.
Can i have a virtual card?