Instruct: Classify the online banking query into its corresponding intents.
Query: Please explain to me the process of getting a virtual card.
How can I locate the virtual card?
I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?
I need to modify my details.
Can you check the exchange rate on a cash transaction I did overseas
How much will it be in order to pay with a bank transfer using SEPA?
I can't find out how to top-up my account using cash.
Can I order a card?
I have yet to receive the cash I added to my account this morning.
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
Am I allowed to change my PIN anywhere?
Please explain the extra fee when I paid with the card.
Can I track the card that was just sent to me?
Why did you give me so little currency?
What is the function of the identity check
i have tried everything to complete a transfer but can't, what should i do next
Where are cards available to order?
Does it matter which card I use
Am I charged for receiving money?
What are the sources for the funds in my account?
What steps should I take before my card expires?
Why didn't I get the amount I requested at the ATM?
There was a problem with the exchange rate on a purchase.
I need to cancel a transaction.
How long should I wait for the card to arrive?