Instruct: Given an online banking query, find the corresponding intent.
Query: The ATM took my card.
Why did the ATM eat my card?
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
How long will my cash withdrawal take
My card has been found. Is there any way for me to put it back into the app?
What is your refund policy for products I have purchased?
What do I do if I find a debit charge that I know I didn't do in my billing statement?
Can I change my pin through the app?
How come when I tried to pay contactless at the bus it didnt work?
I'm noticing a payment/purchase at a company that I don't recognise.
How can I get a refund for a purchase?
I bought something while traveling, and the exchange rate was wrong.
There is the same transaction showing more than once.
I was trying to top-up and my credit card was declined. Can you tell me why?
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I received my card, how do I get it to work in the app?
My google top-up pay is not going through
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.
I need to know which fiat currencies I can use with you.
Did  my transfer fail?
My transfer is still pending
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
How can I fix this? The ATM gave me more cash than I'd asked for.
I am yet to receive my pin.
Is there an additional cost to exchange currencies?
Is there a fee for sending out more cards?