Instruct: Classify the online banking query into its corresponding intents.
Query: What happens when a beneficiary can't receive my transfer?
why is a transfer to beneficiary not possible?
Where can I change my PIN?
Help me activate my new card.
Where do I go to terminate my account?
How can I get my money back for a payment i didnt make
I cannot get my virtual card to function.
Why was an extra charge added when I used my card?
I would like to cancel a purchase.
Why was I charged a fee when I withdrew money?
My money disappeared right when I tried to top up
How do I delete my account now
My things were stolen and I need to know if I can still use this app.
i have tried everything to complete a transfer but can't, what should i do next
Why does my payment appear as pending?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
How do I go forth with bank transfers for top up accounts?
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
my transfer isn't there
How do I verify my ID?
Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.
Is there any way i get a disposable virtual card as well?
I paid with my card and ended up being charged a fee.
Why does my transfer say it is pending?
Why is the app showing a still pending message on a withdraw that has already been done?
What's the limit on total number of cards I can have?