Instruct: Classify the given online banking query into its corresponding intents.
Query: I didn't make the direct debit payment on my account.
There is a strange charge on my debit statement
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
It appears my top-ups have been canceled.
Why is my friend not getting a transaction arrival yet?
This disposable virtual card is not working.
Cancel a transaction
Will I be able to track the card that was sent to me?
Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.
I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?
I didn't receive the correct amount of cash when I exchanged it overseas.
I did not receive all of my cash back
Why can't I transfer to another account?
where did my funds come from?
How do I use the app to exchange currencies?
The currency exchange rate was wrong for a purchase I made.
My top-up was declined
What do I do if my card expires soon?
How come I was charged a transaction of $1?
My card payments have stopped.
If there isn't much money left over, will it top-up automatically?
Cancel my transfer, please.
Why did my transfer not work?
Why has my top-up not worked?
I  see an extra 1£ charge on my app. Why did It charge me extra?
How can I fix my card if the contactless function didn't work this morning?