Instruct: Classify the given online banking query into its corresponding intents.
Query: I transferred some money but it is not here yet
My friend says he hasn't received my transaction
I have lost my card! What is my next step?
What is the minimum age required to open an account with your service?
Can I open up an account for my child?
How is an exchange rate calculated?
What is the procedure for depositing a virtual card
What is the highest amount of top ups I'm allowed?
The wrong exchange rate applied to my cash withdrawal.
Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.
Do top-ups have a limit?
I want to transfer a sum of money from another bank account I have into this one
Are there any discounts for frequent currency exchanges?
My disposable virtual card was rejected.
You shorted me money when I tried to make a withdrawal.
The currency exchange rate was wrong for a purchase I made.
I was wondering if you will take any fees in exchange for top ups?
I was not distributed all of cash that I requested
When will I have access to my pin number?
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
Is it possible to exchange currencies?
I checked on google and the exchange rate you are using is really bad. Can you update it?
Can i top up by card?
The refund doesn't show in my account
can i get a card if i live in the US?