Instruct: Classify the online banking query into its corresponding intent.
Query: I don't understand why I was charged extra for withdrawing money?
Why did you charge me for taking out cash?
I might need to exchange between USD and GBP, is this possible with your app?
My transfer has not arrived.
I ordered a virtual card but it hasn't come through yet
I'm not sure why the card payment didn't work.
Is there a top-up limit that I have to stay under during a given period of time?
Are these cards available in europe?
What is the charge for receiving a SEPA transfer?
I want to close my account. The service you provide is unsatisfactory to me.
I would like to change my adress
Is payment required to get a card of my own?
Delete my account now please.
How do I get selected for a visa card?
Needed gas, been delayed for half an hour.Please fix it!
can you express my card to me?
My withdrawal from the ATM was cancelled.
There's something wrong on my bill. A transfer fee should never have been added.
can you tell me why my card was declined?
How do I top up?
How much is it to buy another card? I was hoping to buy another one.
Why has my payment not transferred?
Where do I have access to a virtual card?
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
I didn't do a payment and I have it now.
Where am I able to get my PIN unblocked?