Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried to do a transfer but I got a message that it was declined.
On my transfer there was a "decline" message
The ATM charged me an extra fee, Why?
what are the reasons why you would not be able to process a payment
I found the exchange rate for my cash withdrawal is wrong
I cannot get to my app, what should I do?
Am I allowed to get an account for my daughter?
When will the cash that I put in the ATM be cleared from pending status?
I did not get the item I ordered.  How should I go about this?  Should I just cancel my order or my payment?  Please help me.
Help me use American Express to add money to the account.
My new card hasn't came in.
how do i track the moeney
Can I have my card delivered on Tuesday?
My actual card isn't functioning.
I am still waiting for the cash to be returned from a cheque I deposited!
If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?
What will happen after my card expires?
What is this cash withdrawal on my statement?
Is there a way to recover my password?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
How long should I wait for the card to arrive?
Top up did not work on the app.
How do I use disposable cards?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
What do I do if my payment was reverted?
What steps do I have to take to activate my card?