Instruct: Classify the given online banking query into its corresponding intents.
Query: What are then rules on beneficiaries?
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
After my checque or cash deposit, my balance didn't update.
My Bank is in Europe, how long will the transfer take?
Why was my cash withdrawal given the wrong exchange rate?
My card got blocked, how do I reset?
Why is there a verification to identity
I'm unhappy with the exchange rate your cash transactions.
I want to reactivate my card, I thought I had lost it but found it again this morning.
It kept my cash
Please explain to me the process of getting a virtual card.
Why am I seeing a transfer fee on my bank statement?
I wanted to take out $100 but I only got $20.
is there a charge on withdrawals?
Why does a top- up need to be verify?
I'm panicking!  I lost my card!  Help!
What is this fee for card payment?
I want to open an account for my child.
I did a money transfer to my account and it is not showing there.
What's up with verifying top-ups?
how do you get exchange rates
I was only given $20 when I tried to get $100
What do I have to do to cancel a transfer?
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
I tried to make a purchase in the store but my card was declined.
How can I edit my personal details in the app?