Instruct: Classify the online banking query into its corresponding intents.
Query: I don't know my PIN, how can I find that out?
I haven't received the PIN yet.
I would like to activate my card.
Hi, I have done a topup, but my money was reverted. Please look into this issue.
Does the auto top-up have any limits?
Is there a way to verify a card top-up?
Can it add money every so often automatically while I travel?
What forms of ID should I use for verification?
Is there an additional charge to exchange currencies?
What are the top up charges for all US cards?
Why does it cost more to pay with my card?
Why is the payment I made still pending?
My card payment didn't work
I transferred money from one account to another account and I charged a fee for it. Why is that?
The correct amount of cash was not received.
I forgot my code
Is there a charge for exchanging foreign currencies?
Am I able to track a card that has already been sent?
Can you please explain how bank transfers work?
How can I tell where the money came from?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?
While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.
Please delete my account now.
Can I use a Visa or Mastercard?
the exchange rate was different than expected