Instruct: Classify the online banking query into its corresponding intents.
Query: Please tell me why I was charged additionally when I used the card.
I received an extra charge for using the card. Why?
Will you charge for a physical card?
Can I change my pin through the app?
what steps do you take to check identity
I made a transaction to the wrong account!
there is a charge i dont recognize
I did a card payment but its status is still coming as pending. Please check and inform when it would complete.
I need a new card to replace an expired one. Will it cost anything, and how soon?
Can i set up an auto top-up?
Is there a charge to use a Top up card in the US?
How can I find the source for my available funds and money?
Can I change from AUD to GBP?
Can I reactivate a card?
Everytime I try to prove my identity it won't let me.
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
I just got married and need to change my name on the account
wheres my pin
I'd like to know where my funds come from.
I think the exchange rate for the cash I withdrew was wrong.
My card payment won't work.
Is there a limit on auto top-up?
Why doesn't my card work for any transactions?
Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
A payment I made is for a wrong amount can you help me correct the mistake.