Instruct: Classify the given online banking query into its corresponding intents.
Query: What is preventing me from adding a specific beneficiary?
I wasn't allowed to transfer to my account
why did i get declined transfer
Can I have a second card issued to another family member?
How long does it take for a transfer to reach my account?
I can't remember my passcode.
I don't know where the top-up verification code is.
i have been trying to add money with apple pay but it wont work, why?
Is there a top up fee?
The app does not believe that I am myself
What's up with the fee for getting cash?
Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?
How do you do currency exchanges?
Help!  There is a cash withdrawl on the account that I didn't make!
Do you charge a fee on currency exchange?
How do I get this damn virtual card to work?
i am under 18 and i am trying to verify my id. why wont it work?
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.
Some cash I didn't get shows in my app
Can you tell me exactly what fees I will expect to see in regards to your cards?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
I might have been charged on my debit statement by fraud.
My card got charged twice for the same thing!
I did not charge my account for that transaction.  That's an error.
How can I check to see where my funds come from?
Can it add money every so often automatically while I travel?