Instruct: Classify the online banking query into its corresponding intents.
Query: My rate of exchange was wrong.
The currency exchange rate was wrong for a purchase I made.
I would like to know why a withdraw I made for some cash shows up as pending.
Why am I unable to withdraw my money through this card?
Reverted top up
Can I exchange my money for EUR?
I'm locked out of my account as I can't remember my code, what do I do now?
What kind of costs are involved for exchanging currency?
Please tell me how to edit my personal details.
There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.
I was mugged.  They took everything.  I can't use the app.  What do I do?
There are some charges that I don't recognize.  It happened days ago.  Can I get these charges back?  Should I cancel my card?
What reasons could cause my top up to be reverted
i have been trying to add money with apple pay but it wont work, why?
I cannot find my PIN.
Are there limitations to what currency I can hold?
What's the process for exchanges?
Is currency exchange possible?
What fees to you have for top ups?
I have no more money in my account.  Is there a way to do a bank transfer to put money into my account?
What does top-up verification do?
Can third party fees affect a transfer?
No Visa please. I want to continue with Mastercard.
I want to top up my account. What payment methods are supported?
Explain the extra fee on my card when paying.
Is there a fee for topping up a card?