Instruct: Classify the online banking query into its corresponding intents.
Query: My bank app said that I got cash from an ATM, but that's a mistake.
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?
How can I link my bank to my top up account?
Where is the card PIN located?
Do you issue cards for someone living in the US?
There is a transfer not showing on my account.
Why have I been charged a small fee to use my card?
Am I able to track a card that has already been sent?
Will I get a Visa card or Mastercard?
I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?
Why hasn't the money transfer arrived yet?
I tried to deposit a cheque into my account and it is not letting me.
My statement contained a one pound extra fee
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know.  Please can you help?
I need Australian dollars instead of UK currency.
How can my friend pay me?
Why wasn't my payment accepted by the app
My card payment's cancelled
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
Why was I not allowed to do a transfer to a beneficiary?
Why am I being charged the wrong currency exchange when I purchased something abroad?
Will this card work at any ATM?
Please explain why my top-up didn't go through.
Why was money taken for a transfer?