Instruct: Classify the given online banking query into its corresponding intent.
Query: My card needs to be activated.
What are the steps to activate the card, as it does not seem to work?
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
why do you verify the top up
Your service is bad.  Close my account.
Which fiat currencies are compatible for exchange and holding?
Let me know what the steps for the identity checks are
Do you have a list of the cards and currencies supported?
What are the current exchange rates?
Are there only certain ATM machines where I can use this card?
How old do you need to be to open an account?
I took out some cash from the ATM but it is still showing the transaction is pending.
My beneficiary didn't receive my transfer
I purchased something abroad but the exchange rate is incorrect.
The ATM didn't give me what I asked for but my balance says it did
How long does a check take to show up in the account balance?
my card was frozen due to putting in the wrong pin too much.  how many tries do i have
What do I do if i accidentally broke my card?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I'm interested in what your exchange rates are based on.
How do I replace my card?
My friend wants to send me money, can she?
Please delete my account now.
Why was I charged extra when transferring?
Where Is the top up verification code found?