Instruct: Classify the online banking query into its corresponding intents.
Query: What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.
How soon will my balance be updated to reflect my transfer?
I have a payment in my statement that is off
How and where can I find the identity checks?
Is there a way to track the delivery of my card?
My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?
Will I have to pay extra to exchange money?
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account.  Is this possible?
Is payment required to get a card of my own?
Do I need to do anything? My phone was stolen yesterday.
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
An item I bought had the wrong exchange rate applied.
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
Where do I find the verification code for the card I'm topping up?
I made a purchase but never expected to see a fee charged for the transaction.
I sent some money but the intended recipient says it hasn't arrived
Where can I find top up by cash deposit?
My account is locked because I used the wrong pin too many times.  Please help.p
What age do you have to be to open an account?
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
I could not access my money at the ATM
I can't get google pay to work right.
is there something blocking me from making transfers
One of my card payments has reverted
Why can't I get cash from the ATM?
Can I use my card while on vacation overseas?