Instruct: Classify the online banking query into its corresponding intent.
Query: How do I request the PIN?
Is my PIN recorded anywhere?
How can I locate the virtual card?
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
what are the reasons why you would not be able to process a payment
Why would my card payment not work?
Will this card work all over the world?
Is there a specific date i can have it delivered?
What credit cards do you carry
When I was transferring money I was charged extra why?
Can someone please explain to me where my source of funds came from?
I haven't gotten my credit card in the mail.
Why would my card payment get reverted?
What was the issue with my topping up?
I made a deposit but it is not showing up in my balance.
Is there a top up fee?
Why is it failing to top-up?
What will my exchange rate be?
Will I be charged a fee for a SEPA transfer?
How do I know where I can use my card?
Why do the top-ups need to be verified?
This transfer incurred a fee that I don't think is right.
Do I need to go to a physical bank to change my PIN?
I don't recognize a purchase that was made with my card.
Do you know which businesses will accept my card?
Why isn't my refund showing up?