Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I use my account before the identity verification is complete?
What is the purpose of requiring my identification?
I locked myself out of my account, how do I unblock my PIN?
I asked for cash but I did not receive all the funds
I received the wrong amount of cash from the ATM. Can you help?
terminate my account please
How do I transfer money into my account?
Where can I find the auto-top option?
Why is it taking so long to update my balance transfer?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.
I can't figure out how to transfer money into my account.
Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
I do not recognize a direct debit payment that I see on my app
Can I exchange currencies usign this app?
Where do I order a virtual card?
There's an error in regards to the exchange rate for an item I bought.
My account seems a bit off and getting weird charges.
What is the extra fee that was added when I used the card?
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
Can you tell me why a cheque deposit isn't showing in my balance?
I tried to get cash out of the ATM but it is taking too long
What would be a reason my transfer got declined?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
Currently I can't get my card to work.
Are there limits as to where my card will be accepted?
Why is there a fee added to my statement?