Instruct: Classify the given online banking query into its corresponding intents.
Query: I got money overseas and the exchange rate was wrong
When I got cash, the exchange rate applied was wrong.
how come i was declined
Can I top off with a debit card?
What is the refund procedure?
is there a charge on withdrawals?
Can I get a Visa instead of a MasterCard?
Is it possible for a friend to personally send me a payment?
Can you tell me how to tell where my funds come from?
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
I put my check in the bank, but I haven't gotten my cash yet?
For what reason did my top-up fail?
Which cards and currencies are supported?
How can I top up with Google play?
Why did my top-up not go through?
I don't see the transaction I made to a friend on my account.
Do you offer disposable virtual cards too?
I would like to alter my personal details.
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
I haven't received my card yet, how long does it normally take?
What do I do to verify my source of funds?
Which cards are accepted for topping up?
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
how do i add money from my amex card to top up
Why have I been charged a small fee to use my card?
What's the top-up limit?