Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I being charged for getting cash?
Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?
my virtual card has not came yet!
I'm not in the UK, but can I still get a card?
A Bank ATM did not give my card back. What do I do now?
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.
How to order a virtual card
It appears my top-ups have been canceled.
do you offer refunds? i would like to return purchase.
My exchange rate is wrong when I get cash.
Why am I not able to get cash from the ATM?
help me find where this money came from
I need to change my home address.
My top-up hasn't happened yet.
I have a fee and I don't know why
Can I order a disposable virtual card?
I'm interested in holding and exchange for flat currencies, what do you support?
Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?
Are there going to be fees from adding money with an international card?
how is it possible to add another card to account
What is the daily limit on my card?
Would you please unblock my pin? I don't know why, but it's blocked.
Someone might be using my card.  What should I do?
Are there any places that won't take my card?
Is there a limit to using a disposable virtual card?
I made a payment and it was reverted and wanted to know why?