Instruct: Classify the online banking query into its corresponding intent.
Query: I want some extra physical cards.
Do you charge extra for duplicate cards?
Can you elaborate on why I have an extra charge just for transferring?
How do I initiated a bank transfer to top up?
I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?
Where can I find top up by cash deposit?
Do I have a Visa card as an option?
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
Visa and Mastercard can both be received from you?
I am trying to revert a transcation I did this morning
What is the proper way to activate a card?
I want to get a Visa and Mastercard, is it possible to get both from you?
I was double charged at a restaurant can you take the second charge off?
Can I withdraw money in my hometown currency while on holiday without any additional fees?
Why are there multiple transactions showing for one purchase?
How do I verify my top up?
Why is there an extra charge on my statement.
I couldn't make a transfer because it was declined
I would like to pay by cheque.
Why was my top-up rejected?
Why can't I see a transfer to my account?
Why does top-up require verification?
Can I set up to my account to automatically top up?
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?
who do I talk to, to cancel a transfer?
I think the payment from my card was revereted