Instruct: Classify the given online banking query into its corresponding intent.
Query: new customer and filling gas for the first time today, not working,
Please explain why my top-up hasn't been processed yet?
When will a refund post to my account?
How can I check to see where my funds come from?
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?
How can I prove I am me?
How do I replace a card that's going to expire?
What types of top-up methods do you accept?
Can you provide me a disposable virtual card?
how long does it take for a transfer from Europe to go through?
How do I get selected for a visa card?
I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?
Why wouldn't a transfer go through?
phone is gone
Why is the payment from my card still pending?
Can I request a card?
My rate is not right when I used my card in a different country's money.
Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
Help me please, I need to top up cash.
I don't know where this debit transaction on my statement came from.
Can I get a card in the US?
Why was there an extra charge with the withdrawal of my money?
Is there an additional cost to exchange currencies?
Can someone assist me with activating my new card?
Do I pay extra for exchange?