Instruct: Classify the online banking query into its corresponding intents.
Query: The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
It seems like a transfer is pending.
Where can i top my card for free?
Where did my extra fee for the transfer come from?
Can I use this app to change money?
There is a withdrawal waiting.
I want to exchange USD and GBP with the app
How much can I withdrawal in one month without incurring fees?
Why is  my balance not updated?
Why do I have two charges It should only be one charge?
My transfer to a beneficiary did not go through.  Why?
I would like to know if I can top up with Google Pay.
Is it possible to get a refund?
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
Why doesn't it work when I use American Express to try to add money to my account?
I need a disposable virtual card.
how do I link an old card?
what is the exchange rate for foreign ATMs
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
I can't do the verification.
I need mastercard as well as visa
I need to move money from another bank to this account.
Can I get a card that works in other countries like Africa and Indonesia?
I'm expecting a refund but it's no where to be seen
I think somebody made an unauthorized copy of my card.  My account has a cash withdrawal for 500£ that I did not make.  Please help.
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?