Instruct: Classify the online banking query into its corresponding intent.
Query: I can't verify identity through the app.
Why is my identity not being verified?
Will I be charged to top off my account?
Is there a fee for currency exchange?
Can I open an account for my offspring?
My PIN seems to be blocked, help me access it?
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
Can you send me a Mastercard, instead of a Visa?
Why has another fee been placed on my statement?
How can I see the progress of delivery of the card that was sent?
Why was my transaction charged an extra fee when paying with my card?
How can I stop someone from using my card after I lost it yesterday.
Where Is the top up verification code found?
Do I need to re-apply to order a new card when my old one's about to expire?
How do I report my card as lost or stolen?
i have yet to get my pin
need to verify source of funds
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
Where is my money transfer?
I received a decline message on a transfer
The app is showing a cash withdrawal that I didn't make.
When will my top up be approved?
My rate of exchange was wrong.
Is there any way to get my salary in a different currency?
My passcode won't work.
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.