Instruct: Classify the given online banking query into its corresponding intent.
Query: Will I receive all the money sent to my account by SEPA transfer?
If I top-up by using a trasfer are there charges that applied?
Is there any way to cancel my transfer
Is my account able to be topped up by my friends?
Where can I edit personal details?
How do I verify my source of funds?
I didn't initiate a direct debit that I see on my account
In the App I see a payment that is not mine.
Please explain why my top-up hasn't been processed yet?
Seems like my top-up has not gone through
Why would you decline my card?
atm refused to give me money
I think there has been a mistake on my exchange rate for this purchase.
what documents do i need to verify who i am
Please help me.  My card is missing.
I'm wondering how long it takes for my money to get to me after a bank transfer.
Will you send me a new card in China?
When do you charge fees on accounts? I just saw a charge on my statement.
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
My PIN seems to be blocked, help me access it?
What should I do if I think my card was stolen?
I can't find my card! Can you help?
Please provide details on how to top up my account using transfer option
Why am I being charged for getting cash?
can i transfer money i the app