Instruct: Classify the online banking query into its corresponding intents.
Query: How do I see my updated balance after I make a cheque or cash deposit?
I recently deposited a cheque and cannot find the cash from it.
Why won't you accept my payment? I keep trying with this card and it's not working.
I would like to verify my source of funds.
I just did a transfer, but don't see the money in my account. What's up?
Why hasn't my friend received the money i sent them yet?
You applied the wrong exchange rate while I was traveling outside the country.
Please tell me, do you use Visa or Mastercard?
My card payment has been cancelled
My product hasn't arrived even though I ordered it a while ago. I want a refund!
Please tell me why the same transaction is showing up on my account more than once.
Can I top-up any amount?
My top-up is still pending
Does it cost anyting to get my own card?
Will my GPB update my salary
What is the return policy?
How do I initiated a bank transfer to top up?
My card won't physically work.
I was wondering if I could get a second card on this account? I would like my daughter to have one.
Where do you get those exchange rates?
I should not have been charged a fee for my transfer.
How do i secure a top-up card?
I bought something and want the money refunded can I get some help with that?
Why am I being charged for getting cash?
Please send me a disposable virtual card.
Why am I charged a fee for withdrawing cash?