Instruct: Classify the online banking query into its corresponding intent.
Query: My top-up has been reverted and I would like to know why.
Why would my top up be reverted?
I want to choose a new PIN.
Are there steps I need to take before my card expires?
What is this fee for transferring money?
Please help me.  I don't know my code to get into the app.
I received a decline message on a transfer
Why is there an extra pound charge that is pending?
How do I active this card?
how can i add money to my account if you don't accept cash
need to know if there is a maximum i can top up
Why am I unable to withdraw my money through this card?
I am adding money, what currencies do you accept to do this?
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
What do I do about a debit on my account that I didn't make?
Is it possible to get a card outside the UK?
I think there has been a mistake with my transfer
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
I do not know where the transaction is.
I was charged a fee for a transfer. Where did it come from?
I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?
I checked my account today and saw that I was charged an extra pound that I did not spend.
My account isn't showing a transfer I made.
Where can the pin be located?
Do you have a children account available?
Please tell me why I am having problems transferring to a beneficiary.