Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the purpose for verifying my identity?
Why am I being asked to verify my identity?
I'm interested in getting a virtual card.  How do I get one?
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.
The ATM charged me an extra fee, Why?
I got my American Express in Apple Pay, why is top up not working on my device?
HOW LONG TO TAKE THE TIME TO SOLVE
What do I do if I can't access my passcode?
Can I use my bank account to send me more money?
I received duplicate charges.
Which cards do you support for top up?
How do I top up with a cheque?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Can you tell me why a cheque deposit isn't showing in my balance?
There's a €1 fee on my statement, why?
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
Why was my payment declined? I keep trying my card but it's not working.
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
Is it possible to have more than one disposable card?
Does it matter which card I use
How do I link a new card in the app?
Does the top-up need verified?
I'd like to get another card
How long will a transfer take from Europe?
I would like to change currency