Instruct: Classify the online banking query into its corresponding intent.
Query: The transger I tried to make failed.
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
Why can't I topup my account?
Which countries are you available in?
Can topping up be automatic?
Can I order a new card to China?
I checked my account today and saw that I was charged an extra pound that I did not spend.
Do you have any options to top up with a cheque on my account?
What if I want to add a card I already have to the app?
What can I do to track the card you sent me?
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know.  Please can you help?
I want a real card
Am I able to return an item for a refund?
how do i dispute a payment I didnt make
the bank transfer was declined
im worried about fraud how do you protect my account
the exchange rate I got for cash was wrong
Can you assist on apple watch top ups?
How do I delete my account now
what are the reasons why you would not be able to process a payment
What is the reason for the extra fee on my statement?
Where can the pin be located?
can i see money source?
Can I use the apple watch to make a top-up?
Reason for my card to decline
I am unhappy with an item I bought. How do I get a refund?