Instruct: Classify the online banking query into its corresponding intents.
Query: My top up card needs verification and I don't know how to do it
Where do i verify a top-up card?
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
I see a payment on my statement for  a place I didn't make a purchase at.
What is the reason for the identity check
Why didn't I get the amount I requested at the ATM?
Could you assist me in finding my lost card?
Can someone assist me with explaining how I can unblock my pin?
My card has been pending for a while, what should I do?
Why hasn't my cash arrived from a deposited check?
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?
My money transfer hasn't appeared yet.
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
How long does my top up pending last?
I didn't get the correct amount of money from the ATM machine
My card payment didn't go through.
Is it normal to be charged an extra fee when paying with my card?
Why am I being charged more on exchange with things I bought abroad?
Why hasn't my friend's transaction arrive yet?
What fiat currencies can I use for holding and exchanging?
Can i make several disposable cardsper day?
Can I reset my PIN if it is blocked?
Is there a reason my new card hasn't arrived yet?
Why would you cancel my transfer?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
I did a bank transfer and my balance isn't current.