Instruct: Given an online banking query, find the corresponding intent.
Query: What identification is required to activate my card?
What needs to be done to activate and use a card?
What's the reason my new card hasn't come?
Can you lookup my password?
I looked at my statement and found a payment I and found a mistake.
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
What is the status of my top up?
Why did the ATM swallow my card?
Help me order my card.
How long does it take to get a refund on something I bought?
Could I get a MasterCard and Visa from you?
How do I add the card I just received to show up in the app?
Can I get support?
What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
How many disposable cards am I allowed to have?
why are all my identity details required
I'm trying to take money from my account but its not letting me. Help!
I tried to withdraw cash and got declined, why is that?
Is there a top-up limit?
Will the PIN come separately?
what to do about stolen phone
The ATM did not give me as much cash as I requested.
Why was I charged for a cash withdrawal at the ATM?
Does your app allow currency exchange from USD to GBP?
Is there a number to call to get my pin unblocked?
I can't do any business with this virtual card.