Instruct: Classify the given online banking query into its corresponding intents.
Query: Will I be fined for topping up by transfer?
What are the fees associated with top up via transfer?
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?
I want to auto top-up.
can i get a physical card online
Why can't I get cash from the ATM?
What retailers accept my card?
Why hasn't my return cleared my account?
I'm locked out of my account as I can't remember my code, what do I do now?
I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?
I cant prove who I am
I am still waiting on my card?
Can I put my found card back into the app on my phone?
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
Why is the payment showing as pending from things I bought this morning?
I tried to top off using the card, but the money just disappeared?
Where do I find my card PIN?
My card couldn't pay in a shop.
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
I can't get my card out of the ATM
I didn't receive the correct amount of cash
Can I get a Visa or does it have to be something else.
i havent got my card
My card shows a cash withdrawal I don't recognize.
I have received my statement but I do not see my refund, why is that?