Instruct: Given an online banking query, find the corresponding intent.
Query: Where is the card I ordered 2 weeks ago?
What can I do if my card still hasn't arrived after 2 weeks?
My transfer to an account failed.
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
Why is allowance not being given to my beneficiary?
I have a duplicate charge
I cannot use my PIN.
What happens when I am charged twice?
Will there be a fee to receive a physical card?
What are the charges for topping up US card?
Can I auto-top up?  How do I do it?
I made a payment a while ago and it is still showing as "pending" in the account. How long will this payment take to complete?
How does the exchange rate work?
How can I tell if my card payment is reverted?
My pin isn't here yet
I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
Was I charged extra for using my card?
What do I do if my card expires soon?
May I get an account for my daughter?
Is there a fee to make a transfer?
I think the exchange rate for the cash I withdrew was wrong.
I want to get a Visa card
are there any country restrictions?
I have a fee and I don't know why