Instruct: Classify the given online banking query into its corresponding intent.
Query: I have a direct debit that I did not set up
I have not used my card all day, however, there is an unusual payment showing in my app.  I would like to have that amount reimbursed.
Where can i find the virtual card?
I just checked my account on the App and there is a payment on there that I did not make.
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
Do I get a card to keep in my wallet?
I travel a lot, can I get a bulk currency exchange discount?
I can't see a top-up top-up verification code.
How do you determine your exchange rates?
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?
What is the charge for receiving a SEPA transfer?
How old do my kids need to be to open an account?
Could you tell me why my cash withdrawal was declined?
how do i get into my account and edit my details
Do you charge a fee for adding money in USD?
I can't figure out why a transfer is still pending?
Can I pay for my gas using my Apple watch?
HOW LONG THE CARD VALIDITY
I need to transfer to my account and cant.
Why was the exchange wrong for the item I purchased?
Do you have a problem with EUR exchanges?
Is it on purpose that my payment has been returned to my account?
My new card has not been delivered to my home yet. What is going on?
I only received $20, but I requested $100.
I noticed additional charges when transferring?
When will a transfer from the US post?