Instruct: Classify the online banking query into its corresponding intents.
Query: How come I can't get money at the ATM
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
Will I be charged for topping up by transfer?
I am having trouble finding the top-up card verification code.
Is there an exchange rate?
I have a new card. How do I activate it?
I need my purchase cancelled.
I was charged a fee when withdrawing cash, can you explain why?
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
My payment didn't work and the money is in back in my account.
How do I verify the top-up card?
Why is the cash transaction still showing as not completed?
Why has my transfer not arrived yet?
Am I going to see a charge for a SEPA transfer?
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
My cash withdrawal shows as pending still.
Do you support direct deposits from my employer?
I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
Can I use my card for online payments?
How long does it take for a transfer to finish pending?
Who do I call to cancel a transfer?
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
Can I get a refund on an item?
I have an odd payment in my statement
Where are you present globally?
What currencies and cards do you support?