Instruct: Classify the given online banking query into its corresponding intents.
Query: It shows that the transfer on my account wasn't allowed.
Why can't I transfer to an account?
Is there a pay structure for currency exchanges?
Will I get charged fees when I add money with an international card?
Why do you need all these details about my identity?
I shouldn't have been charged but I see a fee, why?
I did a money transaction and the recipient doesn't see it
I transferred money but the balance hasn't changed.
Is topping up with Apple Pay possible?
I need to top up using a cheque
What are the disposable card limits?
What is the status of my top up?
I tried to top off using the card, but the money just disappeared?
I have not seen any changes in my account balance(s) after making a transfer.
The card payment is declined.  Please inform me why.
Why did I get charged a fee on my card?
I want to know your exchange rates.
What are Interbanks current exchange rates?
How do I transfer money from one bank account to another?
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
How do I make my top up complete?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
I thought you guys offered free transfers. Why was I charged?
My payment was declined
How can I find out why my transfer didn't go through?
Are there steps to see where my funds come from?