Instruct: Classify the online banking query into its corresponding intents.
Query: Are there certain cards and currencies you support?
Can you tell me what currencies I can use to add money?
Is it possible to get a Visa and Mastercard from you?
There is a withdrawal on my account I didn't make.
I was charged multiple times at the same location at the same time
Is there a way for me to check my balance?
Where can I get my card PIN?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
My payment is taking a long time to go through.
I need to make a transfer from Europe, how many days does this take?
When will the money reach my  account?
Why is my transfer taking so long to complete?
The wrong exchange rate was applied to me while pulling out cash.
What is the rate for exchange fees?
I want to use cash to top up.
There are transactions that I did not make on my account, I think someone has my information.
The amount of cash I selected to withdraw is different than what I received.
How to activate Google Pay for top up?
How do I dispute a direct debit that I didn't do?
Can I use my card in another institutions ATM?
My PIN has been blocked, what should I do?
Help!  There is a cash withdrawl on the account that I didn't make!
Can I top up with Google Pay?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Someone else might be using my card without my permission.
Is there a charge for a physical card?