Instruct: Classify the given online banking query into its corresponding intents.
Query: I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?
Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
what steps do you take to check identity
Which ATMs am I allowed to get money from?
How many cards can I have?
I'd like to use my American Express to place money into my account.
Will I see fees from adding money with an international card?
Where in the app do I go to verify my identity?
What do I do if my card was stolen.
How do I deposit through bank transfer?
Why was I not allowed to do a transfer to a beneficiary?
What can I expect if I use bank transfer to top up my account?
I have cancelled payments to this card.
I got charged twice for the same payment. Please removed the pending payment. Thank you.
The recipient can not locate funds.
Can I Transfer from SWIFT?
You did not give me the correct exchange rate for an item that I bought.
I see my transfer was declined.
Need to report a change of address.
The exchange rate was wrong?
How do I add cash to my account?
When can I use money sent to my account?
Can this convert money?
cancel my account
A shop I go to didn't let me pay.