Instruct: Classify the given online banking query into its corresponding intent.
Query: I think that the card is stolen.  What are my next steps?
Help!  I fear that my card was stolen,
My app was on the phone and I was mugged.  What do I do?
I've just been married and need to update my name
I think the exchange rate was incorrect.
My virtual card is just not going through.
Why isn't the transferred money there?
How can I investigate a missing refund?
What is the refund procedure?
I was charged multiple times at the same location at the same time
What other currencies can I hang onto?
I didn't make a payment at this business.
Why wouldn't my contactless work for the metro?
My mother deposited a cheque into my account last week, why is it still not showing up?
What cards do you offer?
I am trying to transfer money and something is going wrong.
Should I keep waiting for my card to be delivered?
My PIN number was incorrect, and I can't access it.
Top up did not work on the app.
Which locations can I withdraw money from?
Could I get tracking on the card?
Is there a possibility to open an account for my sons and daughters?
my atm transaction was wrong
Is there such thing as an auto top-up option?
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
How many disposable virtual cards can you have?