Instruct: Classify the given online banking query into its corresponding intent.
Query: I see cash in my app but I did not get it.
My app is showing a cash balance that I did not receive.
Why did you charge a fee when I withdrew from an ATM?
Can I change my pin at an atm?
If I add money with an international card, are there any fees?
Why am I charged a fee for withdrawing cash?
I need to know what your exchange rates are.
Do I need to do anything special for my friend to send money to my account?
Where do I activate my card?
Why is there a fee for doing a transfer?
There is a missing transfer on my account
My source of funds require verification.
I was trying to top-up and my credit card was declined. Can you tell me why?
Where do I go to edit my personal details on my account?
I got a declining message during a transfer? please tell me why
Are you ripping people off with the exchange rate?  It can't be that atrocious between banks.
I would like to use cash to make a top-up?
Help me use American Express to add money to the account.
What is the procedure for activating this card?
I thought transfers were free, why was I charged?
I deposited a cheque, why isn't my balance showing that I did?
The exchange rate looks wrong on a holiday purchase
I checked the app and my balance has not been updated for the cash or cheque deposit.
Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.
What will my exchange rate be?
Is there a fee associated with using foreign exchange ATMs?