Instruct: Classify the online banking query into its corresponding intent.
Query: Why did I get a different card then requested?
Can you issue both a Visa and a Mastercard to me?
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
What currencies can be exchanged in the app?
I tried to top-up but it got denied.
Is there any way to get another card on the same account?
Is there a limit to my top-up?
Why was I charged for cash withdrawal?
I'd prefer to use my American Express when putting funds into my account.
How is the PIN delivered?
I would like to know more about what a disposable virtual card is?
How long before a bank transfer shows up in the account?
Are SWIFT transfers supported?
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
I need to update my phone number.
What options do I have when topping up a US card?
My money didnt go through after I transferred.
Will the system automatically update once there is no more money left?
How do I switch to a different currency?
Can you tell me when my money transfer will go through
How can I get a refund for an item I purchased but has not yet arrived?
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
What should I do if I think someone stole my details and used my information to make some transactions?
What can I do with a disposable virtual card?
I need to have an item refunded.