Instruct: Classify the online banking query into its corresponding intent.
Query: How many times can I enter a wrong PIN before it is blocked?
I used my pin too many times.
Why is my balance still the same after a cheque deposit?
Please help my find out why there is an odd direct debit in my records.
My top up is not working
There is a debit transaction on my statement that I did not make
I think there is a mistake.  I am being charged twice.
I was getting some cash out of the ATM but it cancelled on me without warning.
phone is gone
Seems like my card payment has been cancelled
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
why did my payment revert
Can you help me with my card, I think it's broke.
How do I get my card out of the ATM?
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked
My card expires soon, will you send me one automatically?
What should I do if my card is stolen?
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
How can I tell the source for my available funds?
I don't understand why I'm being charged for using my card.
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
Is there a maximum for top-ups?
My card is no longer lost. How do I enter it back into the app?
I would like to close my account, as I'm not happy.
What's taking so long for this payment to go through?