Instruct: Classify the online banking query into its corresponding intents.
Query: I need my card delivered as soon as possible.
I need my card to be delivered fast
Are there any charges for top ups?
Why won't my card accept any transactions?
I sent payment with EU transfer and they still haven't received it. How long does it take?
What is the appropriate age for my child to be able to open an account?
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
Please tell me why I was charged additionally when I used the card.
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
How can I get my card to work?
If my cash withdrawal is still not showing, is something wrong?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
I have young kids. Can they use this service?
I saw that my transfer was declined.
How long will my transfer be pending?
Why would I receive an error that my transfer isn't possible when I've done it before?
I have a fee for cash withdrawal
Will I see the transfer in my account within the week?
I just received my card and I'd like to activate it.
My card is stuck inside the ATM, what am I supposed to do?
I think I deserve a refunded on a certain item.
What is the cost of a transfer?