Instruct: Classify the online banking query into its corresponding intents.
Query: Why isn't my beneficiary allowed?
Why does my transfer keep generating an error message?
Do I pay a fee for SEPA transfers?
What do you require for identification verification?
I would like to verify my source of funds.
Why was there a fee for paying by card?
How do I make my card appear on the app?
Am I able to use my account if the identity verification is not complete?
What is this fee for transferring money?
My money hasn't been transferred yet.
What should I do if the atm eats my card?
I want a refund for an item
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
My transfer to my account is missing.
I don't have the means to prove my identity.
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
Can you help me find the virtual card?
Are there ways for other people to send me money?
What countries do your accounts support?
Do you ship your cards anywhere?
How do i change my identity?
What's the exchange fee?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.
How do I verify the top-up?
There is a direct debit fee in the App that I didn't do.
I would like to know where the funds are at.