Instruct: Given an online banking query, find the corresponding intent.
Query: Bank transfer to account did not show up, please help?
The money that I have transferred hasn't arrived yet.
I used an ATM and there was an extra charge.
Can someone assist me with explaining how I can unblock my pin?
What do I have to do to activate my card?
Why was I charged extra when paying with card?
How recent do my documents need to be for verification?
I was unable to transfer money to a beneficiary.
What are my options for topping up, automatic and/or manual?
The ATM didn't give me the amount I asked for
My statement shows different transaction times.
Why can't I top up by cheque?
How long does it take for my top up to clear?
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?
The correct exchange rate wasn't given to me for an item I purchased.
I already paid to top-up but the funds aren't available yet, where are they?
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
I was spending cash with my card and got a fee.
Card activation steps
For what reason is my transfer still pending now?
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
How can I fix this?  There is a double charge on my account.
I was charged extra when I made a cash withdraw, why?
I see a direct debit that isn't mine? How can I get my money back?
The atm wouldn't give out cash
Tell me what ATMs take this card.