Instruct: Classify the online banking query into its corresponding intent.
Query: For some reason I am unable to preform a transfer to a beneficiary.
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
what countries can i use my card in
I sent a payment, but the person I sent it to says they don't have it
A refund for a recent return has not arrived on my card.
I want to link to my card card with you, how?
Was there a problem with topping up?
I didnt get the correct exchange rate for getting cash
My top-up is taking a very long time to complete.
Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Have you sent out my card yet?
Is it possible to have an item refunded?
How long until the card arrives?
what are the steps to activate my card?
How can I revert a transaction from this morning?
Is USD free to top up with a US card?
My app is displaying a payment I didn't make
How long will a transfer from China take? I need to transfer something from there.
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
My card hasn't arrived.
I purchased something overseas and the incorrect exchange rate was applied.
Why hasn't my top up gone through?
When I made a cash transfer abroad the wrong exchange rate was applied
My cash transaction isn't showing on my receipt
can you tell me why my card was declined?