Instruct: Classify the online banking query into its corresponding intent.
Query: What information am I going to have to have in order to do a transfer with my card?
Can my account be topped up by my friends?
I would like to order a virtual card, where can I get one?
What do you require to verify someone's identity?
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it
I noticed my card payment was cancelled, can you tell me why?
How do I change my address ?
I don't like the services, please close my account
Can I get an item refunded?
If there isn't a lot of money left, will it automatically top-up money?
When did you send me my new card?
Is a SWIFT transfer acceptable?
Can I specify a day for my card to be delivered?
The app is having trouble verifying my identity.
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
I'm not seeing my cash deposit showing up in my account.
There was a fee charged when I paid with my card.
What are the auto-top up policies?
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
Looks like my card payment was cancelled.
Can you tell me how many currencies I can hold?
I made a transfer recently but it has not changed on my dashboard.
Why did my payment fail?
What areas are cards delivered to?
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?