Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.
My order hasn't shown up yet, what can I do?
I need to cancel a transaction.
What ID do I need to verify my identity?
How long does a transfer take to reach one's account.
Why was I charged an extra fee when paying with card?
My statement indicates I made a payment to an unfamiliar merchant.
Why did I get charged when getting cash?
I tried to top up my account and it didn't work
Can I wait for you to send me a new card when mine's about to expire?
Why is my refund not showing up on the statement?
Bank transfer to account did not show up, please help?
Why does my payment appear as pending?
My Google pay top up isn't working.
Can I transfer my paycheck to the account?
I have a direct debit I didn't set up
How can I dispute a debit transaction?
I am not happy with your company. Please delete my account asap.
Why is there a pending time on my transfer?
I need to know what charges I will incur for using a European card for top up.
How old does my daughter have to be to open an account?
How do I transfer money from one bank account to another?
Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.
how to track the card you sent
Do you charge extra for duplicate cards?
I put money in my account a week ago but its still not there, what is happening?