Instruct: Classify the given online banking query into its corresponding intent.
Query: Why is it showing that my account has been charged a dollar that is showing as pending?
I got billed an extra pound!
How do I verify my source of funds?
I need to cancel a transaction immediately.
I believe there is a mistake because a payment I didn't make shows in my app.
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
I'm having difficulties changing AUD for GBP. How do I do this?
I still don't have a refund.
The balance does not appear to have updated.
I got an cancellation error when I was topping up.
I was charged an incorrect exchange rate for a withdrawal.
You've incorrectly calculated the exchange rate for my cash withdrawal
What is this direct debit in my statement?
How do i change my identity?
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
I'm confused ass to why my contactless is not working.
Do you support direct deposits from my employer?
So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?
Why is my payment declined? It looked like everything worked ok and my account was fine.
I made a transaction, but I made it to an account I didn't mean to make it to.
I got notified that my top up has been reverted. Why?
When will my cash withdrawal show/
I can't find the auto-top up option.
How can my friends top up my account?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
My card was declined at a restaurant today and I don't know what the problem is.