Instruct: Classify the online banking query into its corresponding intents.
Query: how much do you charge to top up US cards?
What fees to you have for top ups?
My exchange rate isn't correct.
My account balance has not updated since I deposited a cheque recently.
Is there an auto top up feature?
How do I find the refund on my statement?
How long before a check I send clears?
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
I have a reverted top up I made and wanted to know why it didn't go through.
What happens when a beneficiary can't receive my transfer?
I am still waiting for the cash to be returned from a cheque I deposited!
Why won't the machine accept my card anymore?
Where would I order a virtual card?
Would I be able to use SWIFT transfers?
I do not see the money I transferred into this account
My transfer to a beneficiary was rejected.
Someone stole my card!
Is the PIN separately delivered?
The ATM didn't give me the full requested amount
Is there any way to cancel a recent transfer?  I did not mean to make it and need to make sure it does not go through.
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
Why wasn't my card payment accepted?
The app is showing a direct debit payment that I never made
The top-up I ordered didn't process.
My statement has a payment that I do not recall making
There was an extra fee when I was at the ATM.  Why?