Instruct: Classify the given online banking query into its corresponding intent.
Query: How can I convert currencies?
Is this app capable of exchanging currencies?
Is there a limit for age?
How can I find out about an extra fee on my statement?
Why do I still have a pending cash withdrawal?
What should I do if my passcode won't work?
How can receive a physical card
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
My top up did not complete.
I need a quick transfer from China.  How long would that take?
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.
Can you tell me why my credit card was declined while trying to top-up?
I need information explaining why my top-up failed to go through
Why is there a direct debit to my account? I didn't do that.
I received my new card.  Where is it in the app?
I want a refund on a direct debit.
When I was abroad the exchange rate for me was wrong.
I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?
I would like to cancel a purchase.
What is my top-up limit?
Where do I find our how to get a physical card?
My PIN was blocked.
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
Can I change my card PIN?
i disagree with a charge