Instruct: Classify the online banking query into its corresponding intents.
Query: There is a debit paymet that I don't recognize.
There is a potentially fraudulent direct debit on my account.
Where are your cards delivered to?
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
Can cash be used in physical locations to top up?
How can I cancel my transfer?
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
I have made a recent check and cash deposit that isn't reflected in my balance.
wheres my money receipt
I think I got charged twice for the same thing
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
Can I order a second card?
I made a cash deposit to my account but i don't see it
are transfers to a beneficiary possible
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
Why did my top-up not get approved this time?
When will my top up be applied?
I just tried to top-up and now I'm getting an additional verification message, why?
Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!
where is the code for verifying the top up card?
Where can I find my PIN? I haven't gotten it yet.
I don't think I should have been charged a fee to use my card.
Why is there an additional fee showing on the statement I received?
Will I get charged for topping up with an international card?
The applied exchange rate is wrong for the cash I got abroad.
Is it possible to get a new card in China?