Instruct: Classify the given online banking query into its corresponding intent.
Query: I have no way to prove my identity.
My identity is unable to be verified.
What fiat money can I used in the exchange and holding?
I just found a payment from a while back in my account that I didn't make.  Can I still dispute it even though it was a couple of months ago?
Can turn my money into another currency?
How do I start an exchange between GBP and AUD?
The exchange rate was incorrect for this item I bought.
I don't know what pending transaction means.
How long should I wait for top up go go through ?
How much for an actual card?
How is my PIN sent?
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
I am not recognizing a debit payment from my account.
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
My salary is in GBP - what should I do?
Someone else charged my card!
Why did I get charged a fee on my card?
Why did I get charged twice for the same thing
I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?
I would like a virtual card...how do I get one?
How can my friends top up my account?
Why is checking my identity important?
There's a €1 fee on my statement, why?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Could you please tell me your exchange rates?
Are visa and mastercard accepted