Instruct: Classify the given online banking query into its corresponding intent.
Query: My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
Why did my card payment get declined?
Why am I being charged for the same thing twice?
My card don't work.
I topped off my card is that something you will charge me for?
I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
One of my card payments has reverted
Can you tell me which cards and currencies are supported?
I deposited money but my balance hasn't been updated yet.
There is a duplicate payment on my card. Why?
Can I choose whether I receive a Visa or a Mastercard card?
Do you offer free ATM withdrawals of ones hometown currency while on holiday?
How do I set up my card PIN?
Would I be able to open an account for my daughter?
Can you show me how to top up with Google play?
I would like my card activated.
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
Why can't I see a transfer to my account?
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
I cannot get to my app, what should I do?
I don't know where my phone is.
Why has another fee been placed on my statement?
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
It's been some time since refilled the top-up.
Is there a fee for a cash withdrawal?
what can I do if I got my American Express in Apple Bay but top up is not working?