Instruct: Classify the online banking query into its corresponding intent.
Query: Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
I got charged a fee that shouldn't be there from my cash
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
Could you tell me the fiat currencies that you work with?
What do I do after my card expires?
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
How do I get a real card?
I got a cheque that I want to top up with?
I had a decline on my card. Why?
Will I be charged if I add more cards to the account?
What is the auto top-up limit?
Where did the money transfer go?
my exchange rate looks wrong for my last payment
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
How can I report that my card was stolen? I made a police report first.
went somewhere else, need to change details
Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
I could not use my card in a store.
I'm not sure what is going on here. I've received payment back into my account  for an item I've already received, from about 2 weeks ago.
A withdrawal is showing that I don't recognize
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
How long do I need to wait to see an update after I make a bank transfer?
Where is the closest ATM to me?
Why did I only get $20 when I asked for $100?
What's the procedure for getting a card?
Why didn't my transfer work?