Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there an extra fee for using an ATM?
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?
How to modify my details.
How do i activate my card
There are some charges that I don't recognize.  It happened days ago.  Can I get these charges back?  Should I cancel my card?
What do you need for the identity verification
There's a payment with my card that I definitely didn't do myself, never seen that name before.
I didn't receive the correct exchange rate when I got cash.
What should I do if I think someone stole my details and used my information to make some transactions?
Do you accept cheques for top-up?
Why is the transfer still pending?  Can I do something?
My card doesn't seem to work.
Please provide details on how to top up my account using transfer option
I am not happy with your service and request that my account be terminated!
Is this app capable of exchanging currencies?
I got a cheque that I want to top up with?
Will my pin number be sent with my card?
The App shows a fraudulent payment made on my account.
Can I track my card while it is in the process of delivery?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I tried using my card, but it doesn't work.
Please assist me in activating the card.
Why would a merchant revert my payment?
How do I report fraud on my card?
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
Do you have a list of the cards and currencies supported?