Instruct: Classify the given online banking query into its corresponding intent.
Query: I am having a problem proving who I am
Why is my identity not verified?
Help me figure out why my transfer was declined
What is minimum age for an account?
Do you know why my card payment has been declined?
I don't think the transaction has gone through, so can I cancel a transfer?
Can I request a card?
I need my card frozen cause it was used without my consent to take money out. It was in an odd place.
I look but I see no virtual card. Why is that?
I bought something while traveling, and the exchange rate was wrong.
How do I know how much money I will have when I travel abroad?
Do you have a problem with EUR exchanges?
I made a payment with my card that was cancelled?
Verify top-up card help?
Can I add money to my card automatically during a trip?
why is a transfer to beneficiary not possible?
Is it possible to order a virtual card?
What is identity check?
I need my payment in another currency
Why do I have a transaction showing multiple times?
What do I do to verify a top-up?
I bought something in another country but the exchange rate is wrong
The app is saying I made a withdrawl but I didn't.
why do I have a pending payment?
Is there a way to undo a transaction?
Are there any disposable virtual cards?