Instruct: Given an online banking query, find the corresponding intents.
Query: Why do you need my name and ID
I am afraid to give you all my identify details.
how long will my cash withdrawal be pending for?
My credit card transaction was declined for a loan payment.  Can you tell me why?
Show me how can my friends top up my account.
I want to do a cash deposit to top up. How do I do this?
Can I be charged for exchanging foreign currency?
Would you give me a mastercard and visa?
Are there restrictions on new cards in China?
How do I use cash to top up my account?
Do you have an auto-top function and how do I use it if so?
Tell me what I need to do to activate my card.
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Is there a charge for topping up by card?
I'm looking to get an additional card.
I believe that someone is using my card without my knowledge!
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
I want my card frozen right away. Money was taken out in an odd location I have never heard of.
Is it free to transfer money or is there a fee?
Is there a limit to using a disposable virtual card?
Is there an exchange rate?
Why was my atm withdrawl declined
Why was there a fee for my cash withdrawal?
I would like to use one of my cards for a family member. Is that allowed?
How do I make a currency exchange?
How do I activate my card, so that I can start using it?