Instruct: Given an online banking query, find the corresponding intent.
Query: What is needed for identity verification?
What form of identification is accepted?
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
I must make several disposable cards per day.
Explain top-up cancellation
Do I get an actual card?
What should I do?  I topped off but the app reversed  it.
I'm interested in holding and exchange for flat currencies, what do you support?
What steps are taken to transfer money into my account?
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
Why has my transfer not arrived yet?
Will I get extra charges?
Help me order my card.
Unsure how to provide my identity.
Why have I received a rebate for my payment after a week?
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
Why won't my card accept any transactions?
There's been a transaction to the wrong account.
My bill shows the same charge more than once
How can I find out where the funds are flow?
I need more assistance with how to activate my card.
How would I use a bank transfer for topping my account?
I need a transaction reversed from my account.
Why can't I withdraw cash?
When does my transfer from the US arrive in my account?
i have been trying to add money with apple pay but it wont work, why?