Instruct: Classify the given online banking query into its corresponding intents.
Query: What is the extra fee that was added when I used the card?
Why and I being charged this fee?
I can't find any option to top up with a cheque?
What should I do with my stuck ATM?
How do I set up an account for my children?
I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?
When I travel, can it automatically add money in certain intervals?
went somewhere else, need to change details
Why do you keep declining my payment?I tried several times with this card and it is just not working.
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?
Do I have a choice for a Mastercard?
Why was my account assessed a fee?
Am I able to have a card sent to China?
I believe you charged me too much to exchange my money
What is the maximum transactions I can use on a disposable card?
What is the identity verification process?
I added funds to my account but the app didn't process it.
There is a repeat charge for the same item
Why did they charge me an extra $1?
There must have been a mistake, why was I charged an extra pound?
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.
Please help!  There was an extra fee when I got cash.
No Visa please. I want to continue with Mastercard.
I've just got married and want to change my name.
Why verify the top-ups?
This place has been too much work so I'd just like to close out my account & be done.