Instruct: Classify the online banking query into its corresponding intent.
Query: I went to look at my top-up and it was canceled, can you tell me why this happend?
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
I had a dollar charged to my account that's still pending and wanted to know what the charge is for?
Is it possible for me to change my PIN number?
There is a cash withdrawal on my statement that I don't recognize
Why is top-up verified?
I still do not see the cash deposit in my account from last week. Why?
I was charged twice, when I didn't purchase anything twice.
How does a disposable virtual card work?
What could possibly be the cause of my failed transfer?
How long does the "pending" period of a transfer take?
I see a payment on my statement for  a place I didn't make a purchase at.
When will my cheque be processed?
I noticed that there is a withdrawal in the app that is not mine.
What happens if I forget my PIN?
Could you help my figure out the exchange fee?
What happens after my card expires?
I think the exchange rate is wrong for my ATM withdrawal
Do you accept cheques for top ups?
Can top ups be done from an apple watch.
I want to cancel a purchase
Are there directions to get a new passcode if I forgot mine?
still need to get card pin
I topped off my card is that something you will charge me for?
I'm unhappy with the exchange rate your cash transactions.
Can I pick between Visa and Mastercard?