Instruct: Classify the online banking query into its corresponding intent.
Query: I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?
Why hasn't my transaction completed?
My PIN number was incorrect, and I can't access it.
How do I replace my card before it expires?
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?
Can you tell me how I go about activating a new card?
Can I exchange an item for a refund?
My transfer failed to a beneficiary
The wrong exchange rate was used for my cash withdrawal
I added money but my top-up wasn't processed by the app.
How do I check security settings on my card?
My password doesn't work.
How much are the rates of exchange?
Does it cost to add money to my card?
After purchasing an item I noticed the exchange rate was incorrect.
Why was I denied the option to transfer money to a selected beneficiary?
Is there a fee for making a payment? If so, let me know why.
How long should I have to wait before I see the transfer in my account?
My exchange rate was wrong for an Item I bought!
How would I go about getting a physical card to use in stores?
Can you tell me what are disposable cards for?
Do I have a card PIN?
Can I cash deposit to top up my account
Can I possibly change my currency to another?
What are the places that you deliver cards to?
Is it normal to see a fee for transferring money?