Instruct: Classify the given online banking query into its corresponding intent.
Query: I got declined when attempting a transfer
Help me. My transfer was declined. How could this happen?
What do I do if I can't access the app?
Help me.  My phone has been lost or stolen!
I want to end my account
I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?
Can this app take my salary?
It says "pending payment?" Why is it saying this?
Where can I have a new bank card sent to China?
Why am I being declined?
Is it possible to get both Mastercard and Visa card from you?
How do I shut down my account and get out of this company?
Can I get both a Visa and a Mastercard from you?
Where Is the top up verification code found?
Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
What information do I need to gather in order to activate my card?
I want to use cash to top up.
I think somebody made an unauthorized copy of my card.  My account has a cash withdrawal for 500£ that I did not make.  Please help.
Is it possible to order a virtual card?
Why can't a beneficiary receive a money transfer from me?
I would like to know why so much identity information is required?
Please tell me how to get a refund for something I bought.
I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?
Can you help me transfer funds from another bank account to this account?
I deposited some cash but it hasn't shown up in my account yet, what's going on?