Instruct: Given an online banking query, find the corresponding intent.
Query: There is a pending payment on my account, what does this mean?
I was wondering why my payment hasn't gone through yet, its been a while.
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
What steps do I need to do to delete my account?
Am I able to cancel a transfer I just made
I paid with my card and got charged an extra fee, what's up with that?
There is a €1 extra fee in my statement
How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.
I have a missing refund
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Will I see the transfer in my account within the week?
The payment I made with my card is not showing up.
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
Why am I being asked to verify my identity?
I received a returned payment that I made.
There's an error in regards to the exchange rate for an item I bought.
What is the exchange fee that is charged?
Why is the refund not on my statement?
Why isn't my top up showing?  Was the money reversed?
How long until transfers from Europe go through?
I need to transfer some money, can I use my credit card?
Why is my top-up pending?
how to get card pin?
I have a direct debit that I did not set up
Hey there's a fee for a transfer on my account.  Why?!
My disposable virtual card wouldn't process my payment?