Instruct: Classify the online banking query into its corresponding intent.
Query: There's an unauthorized cash withdraw
There is money missing from my account.
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
Why is my cash withdrawal pending?
I made a payment a while ago and it is still showing as "pending" in the account. How long will this payment take to complete?
Hi, would you please activate my card?
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
How much will I be charged for exchanging foreign currency
How can my friend give me money?
I was unable to transfer to another account.
I asked for a refund but its not here yet
I don't see a money transfer yet
How can I receive money?
What is the cost for physical cards?
how much is it to exchange currency
There is more than one charge on my account for a transaction.
Give me a refund now!! I am still waiting.
Can I exchange USD and GBP from the app?
is a transfer to a beneficiary allowed?
Can I get a card if I don't reside in the UK?
I am still waiting for a money transfer to process.
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
Can I get a refund on an item?
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
I made a check deposit but the cash hasn't arrived in my account yet.
Give me a refund