Instruct: Classify the given online banking query into its corresponding intent.
Query: I got $20 when I should've gotten $100
I asked for more cash than what was received
My PIN can't access my card, can you help?.
Is there a pay structure for currency exchanges?
Can I top-up by cheque?
My top-up does not seem to have worked, what  went wrong?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
Can this card be used at all ATMs?
A direct debit appears in the app but I didn't authorize it.
I did a transfer and was charged a fee that should not have been charged!
You operate in which countries?
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.
I have a charge I did not make.
top up is still pending
I put money into my account in the form of a cheque, but my balance did not change.
help, lost my card
Why do the top-ups need to be verified?
I have not seen any changes in my account balance(s) after making a transfer.
I don't think I made this transaction on my statement
Will I be charged for topping up?
Where is the card I ordered 2 weeks ago?
Do the disposable cards have restrictions?
I don't have the device I used to log onto the platform so I can't access it.
When I got cash the exchange rate was wrong
Can I get a Visa or Mastercard?
I can't find my card! Can you help?