Instruct: Classify the online banking query into its corresponding intent.
Query: I paid with card and was charged a fee that shouldn't be there!
Tell me why there is a fee for a card payment.
It seems that the rate I got is incorrect.
Can I change or hold different currency?
I need this item refunded
Do you have any age limit?
How do I verify the top-up?
Can you tell me what I need to do to have my pin changed?
Can you please tell me why I cant get money from the ATM?
what documentation do I need for the identity check?
I desperately need to transfer something from China, Please give me the wait time.
Do you process SWIFT transfers?
Is there a list of where I can use my card?
how can i exchange currencies
Which merchants accept my card?
Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.
Are cards issued to people living in the US?
My card payment didn't work
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
if im not using my account should i close it or just let it sit
What should I do if someone else used my card?
I want to shut down my account as soon as possible.
If I top-up by using a trasfer are there charges that applied?
I made a payment with my card that was cancelled?
Please help me!  A payment I made had an error on the account number and I can't cancel on my side.  Can you cancel it?
Explain the payment that was declined!