Instruct: Classify the given online banking query into its corresponding intents.
Query: I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.
What are the reasons for my beneficiary not being allowed?
I don't think my top up worked
Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.
Why hasn't the transfer shown up in my account yet?
Can I use a Visa or Mastercard?
HELP! I tried to get cash and it gave me some, but not the right amount!
I want to revert this mornings transaction.
Do I have a card PIN?
Is USD free to top up with a US card?
Can I have a refund for one of your products?
I lost my card, what do I do now?
How long does it take to prove my identity?
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
When will my card be here?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
How do I go about ordering a new bank card?
Can it specifically be delivered on a certain date?
I'd like to delete my account.
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
Why aren't my payment funds available to me?
Is it possible for me to change my PIN number?
i want to get a card but i live in the US
I don't know where a direct debit payment came from
Is there a way to top-up when it reaches a certain balance?