Instruct: Classify the given online banking query into its corresponding intents.
Query: I just pulled money out of the ATM and was charged a fee, WHy?
extra fees on a cash withdrawal, not cool.
How do I actually obtain a card myself?
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.
I have no way to prove my identity.
My top-up was declined
need my details changed
I want to cancel the transaction I made earlier
Do top-ups have limits?
Are EUR exchanges allowed?
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
What happened to the transfer I did?
How do I know what exchange rate I will get?
Why did I get charged more than once?
Where can I update my pin number?
make my account go away
where can i see money source?
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
How long should it take for a transfer to go through? I have been waiting a while.
My contactless is non-functional.
I think there has been a mistake on my exchange rate for this purchase.
What factors determine your exchange rate?
Why is there a payment I didn't do in my app?
My top-up never worked
The ATM didnt let me get cash