Instruct: Classify the online banking query into its corresponding intent.
Query: I bought a product a week ago, but may need to return it.
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
Could you please tell me why my purchases from this morning say payment is pending?
I would like to reactivate a card and wondered if that could be done?
Why can't I make a transfer?
my money, where is it coming from?
I notice there's a pending payment on my card.
Using Google Pay, can I top up?
why didnt a transfer to my account process
What does the bank charge for lost or stolen card replacements?
how do I get my card to show in the app?
Are there a certain amount of transactions i can do with one disposable card?
My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?
Where can I order a card when I am in China?
My phone was stolen, what can I do?
Can you help me transfer funds from another bank account to this account?
lost my phone, what is account security?
I was checking my statement and my top-up has been reverted
Trouble with my top up
I am dissatisfied, I would like to close my account.
I need quickly transfer something from China. About how long will it take?
Can you tell me about why the account I have was charged an extra 1$
do i need to wait for my card before i get pin
Why has my card declined
How much does each transfer cost?
There is an unauthorized payment in my statement.