Instruct: Given an online banking query, find the corresponding intents.
Query: Hurry and refund me, I am waiting
I was supposed to get a refund but I do not see it.
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
When will my cheque process?
How do I know which payments I make will have additional fees? Where can I find this information online?
How do I edit my personal details?
What do i do if the exchange rate was wrong for the item i bought overseas?
How long do I have to wait until the transferred money shows up?
Help please!  My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
Why is my transfer pending?
I see a direct debit payment on my statement that wasn't me
How do I cancel a purchase?
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
Did a card payment that I made get cancelled?
Will my friends be able to top up my account?
I have a fee and I don't know why
Why are my transfers and purchases keep getting declined?
Do I need a disposable card?
Can I receive a refund for an item I purchased?
Some cash has been withdrawn but I didn't do it.
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!
I have a duplicate charge
I would like to get help from someone in your customer service department with assisting me with activating my card.
Can you please tell me why I cant get money from the ATM?
Is it possible to go ahead and log in, although I have not been confirmed yet?