Instruct: Classify the online banking query into its corresponding intents.
Query: They used the wrong rate when I made a purchase with foreign currency.
Why am I being charged the wrong currency exchange when I purchased something abroad?
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
What do I have to do to get my PIN unblocked?
Will this card work at any ATM?
The amount of cash I selected to withdraw is different than what I received.
What do I need to do to verify my funds?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
Do I need a disposable card?
my statement contains an unknown payment
Why did I get charged more than once?
Who can purchase a disposable virtual card?
How long do I have  to wait for my transaction to be completed?
how do the cards work?
Where are you getting your exchange rates from?
I bought something and now I want a refund.
How long does it take to make an urgent transfer from China?
Can i cancel this purchase?
What are the steps to change my PIN to something else?
Are you able to delete my account?
What is the age requirement?
I would like to top up my account with a bank transfer, is that allowed?
My card is almost going to expire.
If I get a transfer from Europe, how long until it is in my account?
i cannot get virtual card to work
are multiple currencies acceptable?