Instruct: Given an online banking query, find the corresponding intent.
Query: I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Can I use my card in another institutions ATM?
What is the procedure for depositing a virtual card
I logged in wrong and am blocked, how do I log in?
I don't understand what a disposable virtual card is, can you help?
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
I did a transaction this morning and now I want to cancel it.
Is there restrictions on where I can use my card?
Where are the Mastercard ATMs?
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
There's a cash withdrawal that  didn't make that is showing up.
What is the refund policy?
I was told to verify my identity, how do I do that?
Could you explain your rules for ATM fees?
Is there any reason my cash withdrawal still shows as pending?
Can you please explain the topping up transfer process?
How long until the card arrives?
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
Is my card broken? I can't get cash out of the ATM
I don't understand why I was charged an additional fee for this service. Can you clarify?
I do I top up from my Apple Watch?
What is this fee for transferring money?
There is a fee for a transfer, please explain that to me.
I transferred money and it hasn't come yet
Please explain to me the process of getting a virtual card.