Instruct: Given an online banking query, find the corresponding intent.
Query: Can another family member hold a card for this account in addition to mine?
I need a second card, can I have more than one?
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
How can I stop someone from using my card after I lost it yesterday.
Why do you keep declining my payment?I tried several times with this card and it is just not working.
I couldn't make a transfer because it was declined
I added money but my top-up wasn't processed by the app.
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
How long will it take to verify my account?
Would I be able to refund an item?
I requested a refund but am unable to see it in my account. Why is that?
I don't recognize this withdrawal on my statement
What do I have to do to get my virtual card?
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
What ATM machines allow this card?
I am just waiting for the transaction to be completed.
I've been waiting since Friday, where is my money?
I see some transactions that I don't recognize.  I think someone stole my details.
always exchanging currencies, do you offer a discount?
If I were to do a transfer, what is the rate for that?
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
What are the currency types that I can keep money in.
Why is the exchange rate different on my recent purchase?
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
on my statement there is a payment that I don't recognise
Can you tell me how to get my card on the app?