Instruct: Classify the given online banking query into its corresponding intent.
Query: Tell me if there is a top-up limit.
Is there a limit to how much I can top up?
When I use my card, it says decline?
The card PIN is not visible anywhere?
What areas are cards delivered to?
I'd rather not use my physical card, how can I get a virtual card?
Do I need to speak to a representative to change my pin?
I used my card to top-up but the money is gone!
In the App I see a payment that is not mine.
I did not do this payment
My payment was terminated
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.
Why am I being declined?
Why did my transfer not work?
Will I have to wait much longer for my new card to arrive?
How do i activate my card
I needed cash from the ATM but I couldn't get it.
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
Is there a way to reset my PIN?
My things were stolen and I need to know if I can still use this app.
Can I get a new pin number at any ATM using my card?
What are my bank details so I can do a transfer?
I don't see my card anywhere in the app.
How do a reverse a duplicated charge?
Can I change my address?
I want a card, but I'm not in the UK- can I get one still?