Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you tell me when my card will arrive?
What is the length of time for one of these items to come to the U.S?
Why is there a $1 charge on my statement?
How can I dispute a direct debit transaction?
At which locations can I order a card?
my payment was rejected, do you know why?
My card was supposed to arrive, but hasn't?
If my phone was stolen, do I need to do anything?
I wanted to know why a top-up I made has been reverted.
Why do you need to perform identity verification?
I would like to dispute a payment I didnt make
Help me verify my identification.
There has been a payment  in the App that has not be done by me.
How do I use disposable cards?
How come my transfer got declined
My transfer was declined, why is that?
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
I have a new card and need to activate it
How do I add my new card?
Is there a way yo change my PIN?
I received my new card.  Where is it in the app?
If US cards have a top up charge, what is it?
My salary comes in GBP can I change my options somewhere?
Can I add money in intervals to my account?  I will be traveling.
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?
Is there a top up fee for transfer?