Instruct: Classify the online banking query into its corresponding intents.
Query: Hi there, I came across a problem with my top up and my money is missing, was there a system error?
Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
I would like to delete my account. I'm not happy with the service you're providing
How do I get Top Up to work in Apple Pay?
What will I need to verify my identity
I prefer Mastecard.
Mastercard is my preferred company.
Do I get charged if I get money?
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
How do I make my top up complete?
Can I see the source of my available money?
Why am I being charged for withdrawing cash but haven't in the past?
How to verify top up card?
What do I do to verify a top-up?
I want my purchases cancelled.
I don't understand what a disposable virtual card is, can you help?
I got a €1 extra fee in my statement
how do i avoid charges in the future
Can you tell me what the problem with my card is? It was declined at a restaurant today.
I wish to cancel a transfer
If I wanted to change my PIN, how would I do that?
Can I Transfer from SWIFT?
I deposited cash this morning, but it is not yet available.
I got a card, how do I get it in the app?
Will I be charged if I add more cards to the account?