Instruct: Given an online banking query, find the corresponding intent.
Query: Could you inform me as to why I have been charged a higher fee for doing banking abroad.
I thought transfers were free, why was I charged?
How can I change my information?
How can I top up with Apple Pay?
Why doesn't my Google pay top up work?
What kind of cards are supported?  What currency?
How do I auto top-up?
Do you process SWIFT transfers?
I have money in a foreign account that I want to send to this account.
How can I fix this?  There is a double charge on my account.
I need to know where I can withdraw money.
where is my new card?
Where do I find a virtual card?
Can I change my name?  I am not married.
I can't verify my ID. Why?
Will you tell me how I am supposed to use the disposable cards?
Where can I get your exchange rates from?
My account shows a direct debit charge that I have never seen before
I can't use my card because it is not working.
My app shows cash I didn't get.
I tried to get gas but my money was gone!
How do I get a refund for an unauthorized direct debit payment?
I would like to get help from someone in your customer service department with assisting me with activating my card.
Can I use my account before the identity verification is complete?
Why can't the person I sent the money transfer to see it?
I can't make purchases with my virtual card.