Instruct: Classify the online banking query into its corresponding intent.
Query: How did you arrive at the rate of exchange? I thought that I would get more cash.
When I was abroad the exchange rate for me was wrong.
How would I go about getting a physical card to use in stores?
Do you give refunds?
Tell me your opinion on the exchange rate.
Why is there a charged fee for debit or credit card payment?
Can you tell me my code to get into the app?
How can I top up my account by bank transfer?
What apps can I use to top up my account?
One of my payments was doubled
Are there any specific cash machines that I have to go to in order to change my PIN?
Why would there be an extra charge on my app?
I forgot my PIN and now it is blocked.
how long does it take for a transfer from Europe to go through?
I use this card all the time so why did it get declined at the store today?
Do I have to pay extra if I use an international card to top up my account?
I no longer have my phone.
When will my deposit from this morning show up?
How do I receive a disposable virtual card?
What do the disposable cards do?
lost my card in atm
Can turn my money into another currency?
Can I change my PIN abroad?
Problems with my top up
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
Can I change my PIN without being physically present?