Instruct: Classify the online banking query into its corresponding intents.
Query: i have used my card online before and wasn't charged, why am i charged now
tell me why I was charged more with my card?
I have a payment which has not been approved.
Why did I get less cash than what I asked in the ATM?
I could not get my card to work at a shop.
Where can I pay with my card?
Why is the app showing a still pending message on a withdraw that has already been done?
Am I able to track the card that was just sent to me?
Is it possible to get a real card?
What happens with the duplicate charge in my account?
Why am I still waiting for a transfer?
Why haven't I received my new card yet?
My top-up was cancelled, could my bank be the problem?
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money
I have a problem with a transfer. It didn't work. Can you tell me why?
tell me how I can order my card.
Why did the ATM give me less money than what I requested?
Um, my top up didn't work
I found the exchange rate for my cash withdrawal is wrong
Someone used my card without my permission.
I topped up last night but don't have any funds, why not?
How is top-up verified?
Since I got married, I need to change my name.
I was only given $20 when I tried to get $100
One of my payments was doubled
I am trying to complete a transfer but I keep getting an error message.