Instruct: Given an online banking query, find the corresponding intent.
Query: The app failed to verify my id.
It won't let me prove my identity.
The fee charged when I changed rubles into British pounds was too much.
There is a direct debit charge on my account that is not mine.
how do I ask for a physical card?
I forgot my pin and am blocked now. Can I reset it somewhere?
Why is there a fee associated with card use?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
I have a fee for cash withdrawal
Is there a top up fee for transfer?
Whats the maximum disposable virtual cards?
How do I know when my card will expire?
The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
Seems like my top-up has failed
Can you tell me why my transfer is failing and help resolve?
What is limit of disposable cards  I can make per day?
Why did I get charged a fee on my card?
I would like to know why a withdraw I made for some cash shows up as pending.
Why is my payment in pending status?
How do I use my card to top up?
I've never been to that store.  That's a fraudulent charge.
i have used my card online before and wasn't charged, why am i charged now
How fast can I transfer something from China?
I noticed the exchange rate for cash withdrawal isn't right.
I got a message that I cannot name X as a beneficiary.