Instruct: Given an online banking query, find the corresponding intent.
Query: Can you tell me your exchange rates?
What factors effect the exchange rate?
There is a debit paymet that I don't recognize.
How long does it take transfers from Europe to complete?
I have not received the completed transaction.
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
How can I get my card to work?
My cash withdrawal is showing as pending, why?
Are extra cards free?
I got less cash because of the exchange rate.
My marital status has change, I got to correct my name to reflect that.
I think my card has been compromised in some way.
Is there anything to do because my phone was stolen?
auto-top up option can be found where?
My card failed to work when I was shopping in a store
I need to update my phone number.
Please cancel my last transaction.
Will a cheque suffice?
I can't see my refund in my history.
How do I go about unlocking a pin?
Why isn't my refund showing up in my statement?
$1 charge in transaction.
I haven't received my virtual card yet!!
What is your currency exchange fee?
I had to pay money for paying with my card.
How to receive the actual card