Instruct: Given an online banking query, find the corresponding intent.
Query: I am having trouble with the app recognizing me.
Why am I not allowed to verify my id?
I got some cash but it wasn't the right amount.
Where did my extra fee for the transfer come from?
My card is about to expire.  How do I get a new card?
Do I get charged if I get money?
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Is exchanging currencies a feature of the app?
Can I already use my account although the identity verification has not passed yet?
My transfer to my account is missing.
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
My card no longer works.
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
I wasn't allowed to transfer to my account
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
Where do I go to verify my identity?
I bought an item that I was charged a different exchange rate for.
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
Can I convert money into different currencies?
How long will it take to deliver to the US?
We want to start a college fund for my daughter.
What transfer methods do you accept?
Why was my virtual card rejected?
My card payment has failed.
I just transferred some money into my account and do not see it updated yet, can you assist?