Instruct: Given an online banking query, find the corresponding intents.
Query: My transaction is on the wrong account.
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
What factors effect the exchange rate?
What do you require for identification verification?
Tell me why my card payment was declined.
The ATM kept my card?
Why is there a charge for my transfer?
My card will expire soon, do I need to order a new one?
Why am I not allowed to verify my id?
What is this extra €1 fee about?
Why was my exchange rate a different amount than usual?
How come I got blocked for entering wrong pins?
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.
Do you support fiat currencies?
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
Why have I been charged for pulling cash out of my own account?
What would cause a transfer failure?
At what age can my children use your service?
Do you think you're asking for too much information about me?
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
Can I change my pin at an atm?
Tell me what ATMs allow me to change my PIN.
what documents do i need to verify who i am
Do I get charged if I top up with my European bank card?
I need to know which flat currencies are supported by you.