Instruct: Classify the given online banking query into its corresponding intents.
Query: When will the transaction post to my account?
How long will my transfer be pending?
I'd like like to know where I can order a virtual card?
Why hasn't the transfer shown up in my account yet?
Can I top up my balance with a cheque?
Cash I did not get showed up in my account
Will I be charged for receiving the money?
My phone was stolen, what should I do first?
What can I do if my card still hasn't arrived after 2 weeks?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
I don't remember my login code
Does it cost to add money to my card?
My payment for my card is not working
What's the closest place to withdraw money?
Do you have charges now when you pay with a card?
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
I used foreign currency to buy something and I think the rate applied is incorrect.
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
I am not able to verify my id. Why?
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
My identity verification isn't working
How do I make my card appear on the app?
Why does my statement show an extra fee?
is there a limit to top up
I think my card is lost.  What do I do?
Is there a specific date i can have it delivered?