Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I dispute a direct debit that I didn't do?
There is a mysterious debit transaction on my statement
When I was abroad the exchange rate for me was wrong.
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
How simple is it to transfer money into my account?
How fast can you fix an error in payment?  I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.
If I am not in the country and I need to change my PIN, how can this be done?
My card isn't working at all, I need assistance. It's really frustrating.
How do I go about getting hold of a virtual card?
How can I get a refund for a purchase?
What if I want to add a card I already have to the app?
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
Are there any charges for European bank card for top up?
While abroad, I got cash, and the exchange rate applied is wrong.
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
The transfer finally worked, but how long does it stay pending?
Why do I see an extra €1 charge on my statement?
What countries can I use my account in?
Why didn't my top up work?
Can both Visa and Mastercard be chosen?
You did not give me the correct exchange rate for an item that I bought.
I think my top-up has failed.
Mastercard is my preferred company.
I'm still waiting on my identity verification.
I cannot make a transfer to another account.
what currencies can i exchange between on your app?