Instruct: Given an online banking query, find the corresponding intents.
Query: My identity verification is not working.
The app is not able to realize that it is me.
Can I verify my top-up card?
How can my friend give me money?
Can my account be topped up by my friends?
I can't find out how to top-up my account using cash.
I think a payment I made with a card was cancelled.
My payment has been declined several times.  Can you help me?
I didn't initiate a direct debit that I see on my account
Can I convert currency with the app?
Will I be charged to top off my account?
Can I top up using my apple watch?
Could you tell me the fiat currencies that you work with?
Is a new debit card free?
What do I have to do to get my virtual card?
Why wont the ATM give me cash?
please delete account
Hello-Can you please help me get a refund from this merchant?  I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days.  I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.
Are purchases returnable for full refund?
The app is showing a direct debit payment that I never made
Not sure what my password is.
Why hasn't my refund appeared on my statement?
How do I see my card in the app?
I forgot my code
Please give me a Mastercard instead.
Show me the amount of transactions I can do with a disposable card.