Instruct: Given an online banking query, find the corresponding intents.
Query: Is there an extra charge to exchange different currencies?
What are the currency exchange fees?
How do I find my PIN?
What apps can I use to top up my account?
Why is my cash deposit not in my account?
Why can't I complete my transfer?
I cant transfer money into my account
Why haven't I been given a virtual card yet?
How do I add the card I just received to show up in the app?
I requested for a top-up but it has not reflected
How do I get my card out of the ATM?
I want to know about your refund policy.
Can I use this app for any currency?
What is identity check?
How do I get a spare card?
Where would I find top up by cash deposit?
How can receive a physical card
I am inquiring about your auto top up feature.
I didn't receive the correct amount of cash when I exchanged it overseas.
I seem to be unable to make any transactions.
Is going to a bank only way to change my PIN?
I need some help linking my new card.
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
why am I being charged a fee for transferring money ?
There is a withdrawal on my account that I don't remember initiating.
I have a transfer that is still pending.