Instruct: Classify the given online banking query into its corresponding intent.
Query: I was made to pay an additional pound!
Why is there a pending hold on one pound on my statement?
Help! I've forgot my app passcode!
What kind of ATMs would this card be accepted at?
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
Can you tell me how to locate my PIN?
I did not receive the right amount of cash.
How do I get the passcode reset?
What identification is required to activate my card?
Please cancel the transfer I just made.  I put in the wrong account number and can't seem to stop it on the app.
How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move
How do I perform identity checks?
Are all European currencies available for holding and exchange?
I want to delete my account. How do I do this?
My card got trapped inside an ATM, what should I do?
I received the wrong color and size, can I return it?
A withdrawal is showing that I don't recognize
So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?
How come I got to pay to get my money from the ATM?
How can I configure what currency my salary is in if it's in GBP?
When will I get my new card?
Are you able to make exchanges to EUR?
Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.
I just looked over my statement and I don't recognize the name of a card payment.
What do I do if there is a direct debit on my account that shouldn't be there?
My app was on the phone and I was mugged.  What do I do?