Instruct: Classify the given online banking query into its corresponding intent.
Query: I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
Do you know when the withdrawal will show?
I got double charged!
In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
How recent do my documents need to be for verification?
I'm not sure why my card didn't work
How can we correct a mistake on an ATM transaction?  The app shows what I should have gotten.
I made a payment but the app cancelled it.
I don't understand why I was charged an additional fee for this service. Can you clarify?
Is this card available to United States Residents?
What are the steps to verify identity?
My throwaway virtual card won't work
My transfer failed.  Help!
In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?
My app shows a money withdrawal that I did not do.
I was charged extra when I made a cash withdraw, why?
Is there a specific date i can have it delivered?
Can I use this app for both USD and GBP?
i have used my card online before and wasn't charged, why am i charged now
What are the currencies that are accepted to add money?
What cash machines will let me change my PIN?
auto-top up option can be found where?
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.
I noticed my card payment was cancelled, can you tell me why?
Why hasn't my top up gone through?
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.