Instruct: Classify the given online banking query into its corresponding intent.
Query: Please give me both Visa and MasterCard, is it possible?
Do I have an option between Visa and MasterCard?
Where's my top up code?
Please help, the atm swallowed my card, what do I do?
I was given the wrong exchange rate when getting cash
Can I transfer my paycheck to the account?
what can I do if I got my American Express in Apple Bay but top up is not working?
I've tried many times to make a payment, but it's not going through.  What's wrong?
Are extra cards free?
Although I transferred some money, it has not as of yet, arrived.
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
why is there a service fee on my statement?
Why is the transaction to my friend still pending?
Why was the wrong rate applied when I bought something in a different currency?
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
How can I go about transferring money to my account?
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
How do I transfer money between two of my accounts?
I lost my card n need a new one.
Can you tell me why I was declined from getting cash?
Are these cards available in europe?
Can you tell me what I need to do to have my pin changed?
Why am I being charged to make cash withdrawals? I thought they were supposed to be free!