Instruct: Classify the online banking query into its corresponding intent.
Query: Seems like my top-up has not gone through
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
The exchange rate is incorrect for my payment.
can i create my own pin right away
Can I Transfer from SWIFT?
Please check and let me know why my transfers are getting declined.
My statement does not reflect that a refund has been issued
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.
Show me how to link the new card,
My top-up didn't go through
Can my children have an account?
I enetered the wrong information, I need my account unblocked How do I do that?
Can I exchange currencies with the app?
How do I cancel a recent transfer?
The transfer to my beneficiary has not gone through
How do I get money from friends?
I deactivated my card but would like to reactivate it.
The app does not recognize who I am.
My payment card was declined - could you tell me why?
I've been charged an extra £1 and I don't know what it's for
why would a merchant refuse a payment
My card got blocked, how do I reset?
My currency rate is inaccurate.
What locations allow me to withdraw money?
Why can't I see my refund in my statement?