Instruct: Given an online banking query, find the corresponding intent.
Query: I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?
Why would a card payment be declined?
Why hasn't a transaction I did to my friend arrived yet?
It looks like my top-up was cancelled
When will my top-up go through?
I don't have my mobile device and am unable to make the payment because I forgot my details.
My money transaction hasn't arrived.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
My daughter needs to open account.
I did not get my virtual card yet, Why?
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
I'd like to make a SEPA transfer to my account, but will I be charged?
What is the most that I can top-up to a card?
I need to verify my funds.
This fee shouldn't be there after I paid with a card.
For what reason can I not transfer money to a beneficiary?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
Where can I update my pin number?
I sent a payment, but the person I sent it to says they don't have it
Please help me!  A payment I made had an error on the account number and I can't cancel on my side.  Can you cancel it?
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
I made a payment with my card and it hasn't changed. How long do you think this will take?
I reside in the US, but I want a card.
Can you give me a virtual card?
Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
What is the estimated time on an urgent transfer from China?