Instruct: Given an online banking query, find the corresponding intents.
Query: Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
Why does my account show as pending a cash withdrawal from the ATM that I have already made?
Why is there an extra fee charged?
I just did a money transaction but its not showing they received it
Can you explain to me the way to verify my top up has gone through?
Should I order a new card before I freeze my original one?
The wrong account was used during a transaction.
Is there such thing as top up by cheque?
Can I use my Apple Watch to pay for gas?
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
I have a new card. How do I activate it?
When will the money be made available in my account?
Why has another fee been placed on my statement?
Why is my transfer not showing
Why is there a fee for cash withdrawal?
My transfer is pending, why?
Can I request a card?
What do I do if I have been charged twice?
ATM apparently not working?  Couldn't access funds in my account?
help me find where this money came from
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.
I was double-charged for a transaction
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
What's the phone number to freeze a card?
I am worried that too much time has gone by for a transfer to be completed.
Can you see my new balance yet?