Instruct: Classify the given online banking query into its corresponding intents.
Query: There was a transaction this morning that I'd like to reverse.
I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.
I want a disposable virtual card, how do I do that?
Are their certain cash machines where I can change my pin?
I would like my money back for an item I purchased
I was charged multiple times for one purchase
My app shows a money withdrawal that I did not do.
I need mastercard as well as visa
Why is my identity not being verified?
Why hasn't my transaction completed?
I need to report a stolen card
When will I get my card shipped to me?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
How do I get unblocked?
Why did I get charged a fee for my card payment?
If I lost my phone, what steps do I need to take to stop someone from using my account?
There's a possibility that my card was compromised.
Do you have to be 18 to make an account?
I am worried about fees for top up cards?
I checked on google and the exchange rate you are using is really bad. Can you update it?
How do I go about changing my address?
How do I query a payment on my card? It looks like I have paid for the same thing twice.
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
Tell me what ATMs allow me to change my PIN.
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.
my pin hasn't arrived in the post! How do I cancel it or get a new one?