Instruct: Classify the online banking query into its corresponding intent.
Query: Need help to get my card to work.
Why is my physical card not working?
Looks like my card payment was cancelled.
How do I unlock my account after typing in the wrong PIN too many times?
A refund is taking too long.
How do I get extra cards?
A strange card payment, I do not recognize it.
I didn't withdraw cash but I see that transaction on my app
What is the maximum transactions I can use on a disposable card?
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
My order hasn't shown up yet, what can I do?
I would like a virtual card...how do I get one?
Can I get a card in person?
the product is not working, can I get a refund?
I don't have my cell phone with me so I cannot access the system to complete the transaction.
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.
What's my pin number?
I do not know what this cash withdrawal is
What are the various currencies and cards that you offer support for?
If I have a physical card can I link it?
What is the reason why the transfer shows as pending?
Where can I find information about where my money came from?
What is the minimum age limit?
I cannot find my refund on my statement.