Instruct: Classify the online banking query into its corresponding intent.
Query: Where did my deposit for my source of funds come from?
How can I check to see where my funds come from?
Why am I still waiting for my refund
why is a transfer to beneficiary not possible?
I took out some cash from the ATM but it is still showing the transaction is pending.
Why won't the ATM let me withdraw money?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
Bank transfer to account did not show up, please help?
I have money in a foreign account that I want to send to this account.
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
What are the steps for the identity checks?
I made a payment with my card that was cancelled?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
Why has my top-up been returned to my account?
Why is there a fee when I thought there would be no fees?
For SEPA transfers, what kind of charge will be applied?
Why is there a direct debit fee in the App when I didn't do it?
How do I change my name after marriage
Why did the ATM take my card and keep it?
I would like to transfer money into my account.
The ATM wouldn't let me withdraw cash.
I want to take back my transaction
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
I used the wrong account number!
Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
Why didn't the money I transferred into my account get added to my balance?