Instruct: Given an online banking query, find the corresponding intents.
Query: Can I get information on the identity checks?
What documents are required for proof of identity?
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.
I wanted to take out $100 but I only got $20.
How many disposable cards can I have at one time?
Can you convert to EUR?
May I get my salary paid out in a different currency?
Are physical card available?
I want to get rid of the account, and delete personal information .
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
What caused my top up to be reverted?
Why won't my card work anymore?
Why hasn't my withdrawal shown on my statement?
How would I use a disposable card?
Can you please check the exchange rate when I was getting cash?
i tried using a virtual card for a hotel but it didn't work, why not
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
I'm still waiting on my new card to be delivered!
I have been waiting for my top-up to complete and it still hasn't gone through.
How many ATMs will take this card?
How many days does it take for a transfer to go through?
Why am i being double charged for something?
I notice there's a pending payment on my card.
I would like to get an account for my child.
Why is checking my identity important?