Instruct: Classify the online banking query into its corresponding intent.
Query: I noticed a duplicate charge on my statement.
Why was I charged twice for the same transaction?
My passcode is not being accepted
Is there a pay structure for currency exchanges?
I saw there is a cash withdrawal from my account via the app which I did not complete.
What is the extra fee I was charged when using an ATM?
How do I get money from friends?
What is the cost for currency exchanges?
How limited is a virtual card?
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
The currency exchange rate was wrong for a purchase I made.
My Google pay top up isn't working.
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?
Can I use a disposable virtual card for any purchase?
Why was there an extra charge when I transferred money?
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
I can't get google pay to work right.
Is there a reason why my card was declined when I attempted to withdraw money?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
I would like to exchange currencies, how do I go upon it?
My PIN number was incorrect, and I can't access it.
What are my options for topping up, automatic and/or manual?
I do not want a VISA card.
What amount can I top-up?
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?