Instruct: Classify the online banking query into its corresponding intent.
Query: My balance is not what I thought it was following an ATM withdrawal
I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.
I made a purchase and was charged at the wrong foreign exchange rate.
I do not see the card PIN anywhere?
I had transferred some money but the balance hasn't changed.
Can I use this app to change money?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
I have a contactless that's broken.
What currency is acceptable for a top up?
What's the exchange fee?
I could not get my card to work at a shop.
I think my card payment has been refunded
Can you please tell me how long it takes for the transfer to be available.
It's not letting me transfer money to my beneficiery.
Will I be charged any fees if I want to add money with an international card?
Where can money withdrawals be made?
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
When did I get a $1 extra fee on my statement?
Please help me.  I am still waiting on a refund.
I want to take some funds from my other bank account and add them to this one.
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Why was I charged twice?
My card rejected a cash withdrawal. Why?
Why do I have to pay extra for using my card?