Instruct: Classify the given online banking query into its corresponding intents.
Query: I am unsuccessfully trying to make a transfer can you help?
A transfer could not be completed.
My card did not go through in a shop
There's a payment with my card that I definitely didn't do myself, never seen that name before.
I wasn't able to withdraw money at an ATM
What does it mean to have a pending cash withdrawal?
I just looked at my app and it seems I was charged extra, why is that?
My card is expiring soon.
WHAT IS THE ATMOSPHERE OF IT
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
The wrong exchange rate was used when I purchased an item.
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.
For the identity verification, what do you need?
Is there any type of fee for currency exchange?
What steps are taken to transfer money into my account?
Why is my identity not verified?
Will the system automatically top up itself?
How can I dispute a direct debit charge on my account?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
I am looking to get a Visa credit card, what must I do to achieve this?
Why is the cash not showing in my account for the check I deposited?
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
What's wrong with my ID? I can't verify it.
beneficiary transfer problems?
maximum how many days get the courier?