Instruct: Classify the online banking query into its corresponding intent.
Query: How do I link my new card?
I need some help linking my new card.
I can't find my phone; what can I do to prevent someone from accessing my account on it?
How long does it take to activate the card, as it does not look like its working?
I didn't cancel my card payment.
I took out money and there is a fee.  Why?
I tried to top-up, why didn't it work?
How do I know what exchange rate I will get?
At what cash machines can I change my PIN?
I still have not received an answer as to why I was charged $1.00 in a transaction?
Can I exchange currency for different types?
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
My salary is in GBP, do I need to exchange it before putting it into my account?
Is my daughter eligible to open an account?
How do I top up on my card?
I can't use top up on Google Pay.
This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
What is identity check?
Will you help me unblock my pin after putting in the wrong pin too many times?
I have a transaction and would like to know if I it's cancelable?
I took out some cash from the ATM but it is still showing the transaction is pending.
The app says that I got cash in an ATM and I didn't
Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
When will I recieve my new card?
Where can money withdrawals be made?
Why is it taking so long for my pending transaction to post as cleared?