Instruct: Given an online banking query, find the corresponding intent.
Query: Why is my withdrawal from the ATM still showing as pending?
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
Why would I be charged an extra fee while doing a transfer?
I made a mistake and need to cancel a transfer.
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
Can I stop a transaction?
Is it possible to get a card outside the UK?
How long is the delivery time to the US?
I think that my card has been stolen!
My cash deposit from a week ago is still not in my account. Can you help me please?
I transferred money but the balance did not update.
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?
Hi , I just came to know I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
I just tried to top-up and now I'm getting an additional verification message, why?
I made a transfer and was charged an extra fee!
I need help fixing my contactless. It's not working anywhere I go today.
I have heard about these disposable virtual cards but don't understand how they work.
Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?
I don't understand why my payment was declined. I thought everything was ok.
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.
I believe that my transfer hasn't gone through.
Why hasn't my son received the transfer I sent to him earlier?
I believe that the rate of exchange for my cash withdrawl is incorrect.
Where do I order additional cards?