Instruct: Classify the online banking query into its corresponding intent.
Query: I can not find my refund.
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
What factors effect the exchange rate?
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?
So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?
Why didn't my friend's transaction arrive yet?
Something's wrong my card won't work.
why am I being charged a fee for transferring money ?
Can someone in the US have a card?
I can't input my pin again.
Can I withdraw money from another bank and transfer it into my empty account?
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.
Why was I charged an extra pound?
What card types can I choose from?
I get a "decline" message when doing a transfer
Who do I talk to for transactions debited twice?
I purchased something abroad, and the exchange rate that was applied was wrong.
I had to pay a pound more than I anticipated!
I found the exchange rate for my cash withdrawal is wrong
what currencies can i exchange between on your app?
It seems like a transfer is pending.
My accounts been charged a payment for something I didn't make.
Where'd the rest of my cash go from the ATM
where do i go to transfer money from one account to this one
My Identity verification hasn't passed yet is it possible to use my account?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative