Instruct: Classify the given online banking query into its corresponding intents.
Query: Could you assist me in finding my lost card?
I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?
Do you charge extra for duplicate cards?
My details need to be changed, how can I do so?
Why won't you take my transfer, I keep getting an error message.
I need to top up using a cheque
How do I change my name after marriage
I need to verify the source of funds.
I no longer need AUD, I need GBP instead, how can I make this happen?
What are your exchange rates calculated from?
Why is the payment from my card still pending?
how do I ask for a physical card?
I have to verify my identity. What do I need to do?
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
What do I do if I lost my phone?
Do you offer account's for minors?
Please tell me how disposable virtual cards work?
Why did I get charged more for using my card?
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?
What  is the verification process for a top up card?
Can I unblock my pin using the app?
I have foreign currency i would like to change how much will it cost me?
I got a strange fee when I used the ATM.
Can I use American Express?
Can you please explain why my transfer failed?
Can I see my available money?