Instruct: Classify the online banking query into its corresponding intents.
Query: Did I do something incorrectly? Where is my top-up?
I used my card to top up but it's saying it is still pending. What does this mean?
There's a payment in the app I don't recognize.
How do I unlock my account after typing in the wrong PIN too many times?
Is a tracking number available for the card that was just sent?
My app says I withdraw funds from my account through an ATM.
I can't get my card out of the ATM, what should I do now?
I've already sent the money out and still have not received money in my account.
While doing a transfer, it says declined.
Why is it taking so long for my money to appear in my account? I have been waiting a week!
I need to cancel my card.  There are a few charges from a couple days ago that I didn't make.  Can I get credit for these charges?
Why did my card get charged twice for a transaction?
My transfer didn't work! Help!
the exchange rate at which my card payment is at is wrong
Does google play offer the service to Top up?
Is it on purpose that my payment has been returned to my account?
What are the restrictions on auto top-up?
I was overcharged an additional pound.
Why is there a 1 euro fee on my statement?
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
how long does a US transfer take
Trouble with my top up
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
Please tell me how I can get a virtual card.
How simple is it to transfer money into my account?
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.