Instruct: Classify the online banking query into its corresponding intent.
Query: What do I have to do to change my pin?
How can I change my Rowlock ?
Someone made a mistake on my money transfer because I was charged extra fees.
I received my card, how do I get it to show in the app?
Can I have a discount if I exchange currency often?
Why do I see a fee when I do a transfer?
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
Why have i been charged a fee for using my card?
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
Please help me regarding a direct debit in the app that I don't recognize.
How can I configure what currency my salary is in if it's in GBP?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
The app says I got cash from an ATM but I didn't
Can you accept my other card from the U.S.?  It is the only other one I have.
Can you tell me about why the account I have was charged an extra 1$
For some reason my card payment hasn't worked. what can I do to look into that?
I just looked over my statement and I don't recognize the name of a card payment.
What has to be done to verify my identity?
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
How can I periodically check the delivery of the card you sent?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
Is my card frozen?
Can someone assist me with explaining how I can unblock my pin?
Why, when paying with the card, was I charged an extra fee?
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
There is a payment showing as pending and hasn't posted for a few days.  When will it post?