Instruct: Classify the online banking query into its corresponding intent.
Query: I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?
Can you tell me what the disposable cards are used for?
I am trying to delete my account.
I was supposed to get a refund but it is not showing up on my card
how much to get my card in 2 days?
My cash withdrawl has the wrong rate of exchange.
I am travelling and I was wondering what your exchange rates are
How can I deposit money to my account?
How long will it take for my payment to go through?
I need to know what your exchange rates are.
My card still hasn't been delivered
Are you okay with exchanges to EUR?
Is there something wrong with the ATM? It would not let me pull cash out of my account.
I want to know about your refund policy.
I made a cash withdraw and it shows up as pending why is that?
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
Can I revive a physical card.
What should I do if I think my card was stolen?
What fees are charged for a physical card?
No transactions are being accepted, what's wrong with my card?
Why is there a pending hold on one pound on my statement?
Do I need to set a limit on auto top-up?
Declined, transfer not completed.
A transaction to a friend still hasn't shown up.
how do i get a new card
How come my card payment is still pending?