Instruct: Classify the given online banking query into its corresponding intents.
Query: The transfer to my beneficiary has not gone through
Why will my transfer not go through?!  Keep getting an error message.
I tried activating my card and it didn't work
Can you tell me what cards and currencies you support?
How do you decide what the exchange rates are?
what is the matter?
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
Please tell me the types of currency I can hold.
The top-up verification code is not visible.
My wallet isn't showing my top-up, did I do something wrong?
my phone was taken yesterday, what should I do about my account?
after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?
Why is my disposable card not working?
Is there a fee for topping up by charge card?
What physical locations can I use cash to top up?
I thought I lost my card but I found it today, so I would like to reactivate it.
How old do you have to be?
When can I expect money to be transferred to my account?
when will my transfer clear
I need my PIN, where is it?
Will it cost me to get a second card?
I'm unhappy with the exchange rate your cash transactions.
What are the rules for a top-up?
can i get a physical card online
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?