Instruct: Classify the given online banking query into its corresponding intents.
Query: I did not make this payment that I see in the App.
One of my card payments, I don't recognise the name of the merchant.
What happens when a payment is reverted?
The wrong exchange rate was used when I purchased an item.
If I have a physical card can I link it?
Is topping up with cash allowed?
I've been waiting for 3 days, why is my withdrawal still pending?
I wanted to know why my transaction didn't go through.
Do you charge anything for topping up?
How do I top up?
Is the verification number on the top up card
Can I transfer my paycheck to the account?
What's the process of changing from GBP to AUD?
Is there a limit to the number of disposable cards per day?
What are the requirements to verify my identity?
I requested for a top-up but it has not reflected
I haven't received my transfer funds yet, where are they?
How long do bank transfers usually take?
I notice there's a pending payment on my card.
My card is missing.
how do I know where I can get money withdrawn?
How long will a transaction to a friend take?
Can you tell me where I can order a disposable virtual card?
Is it possible to get both Mastercard and Visa card from you?
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Where do I need to go to change my PIN?