Instruct: Classify the online banking query into its corresponding intents.
Query: I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
I recently purchased something, and the exchange rate was wrong.
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
Is there a limit on making disposable cards?
I need to update my address.
Please help me with my card.  It won't activate.
The card that I have isn't working. This is the physical card.
Is there a location where I can change my PIN?
Is there a longer processing time for international bank transfers?
I travel a lot, can I get a bulk currency exchange discount?
how do i get a new card
Why isn't my refund showing in my statement?
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.
When will my refund come through
What reasons would cause my card payment to be cancelled?
The exchange rate was wrong?
I used my card to top up, but the money is not there!
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
Why are there fees for using a card?
I just want to top-up, why do I need to verify anything?
My things were stolen and I need to know if I can still use this app.
My money transaction can't be seen by the person I sent it to
I no longer have my phone.
Is the top-up amount unlimited?
Which part of the app do I order virtual cards from?