Instruct: Classify the given online banking query into its corresponding intent.
Query: The money disappeared when I tried to use my card to top up.
What steps do I do to transfer money using my credit card?
Is it possible to cancel my transfer?
Why isn't my refund showing up?
No transactions are being accepted, what's wrong with my card?
What can I do if I lost my card?
If I don't live in the UK, can I get a card?
Why was my transfer request decline?
would I need to pay extra for exchanging currencies?
Why was there a transfer fee on my account?
I need to hold money, what currencies can I use?
I sent money to someone but they haven't gotten it, what's going on?
My card was not accepted in a shop
I'm looking at my statement, and my refund is not on there.
Why hasn't my friend received the transaction?
I made a purchase but the exchange rate is wrong?
Can you please inform me of the restrictions for the disposable cards.
Will you accept my credit card?
where can i deposit a check
Can I get a disposable virtual card?
What do I need to do to perform identity checks?
Will I have to pay extra to exchange money?
Why is there an uknown charge showing on my account?
What do I do to link my new card?
What number of transactions can i do with one disposable card?
i made a payment with my card and was charged a fee, why would you do that