Instruct: Classify the online banking query into its corresponding intents.
Query: Is there a top up fee?
Do you charge for transfers?
atm refused to give me money
Explain why a card payment would be cancelled?
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.
I am still waiting for a money transfer to appear.
where is my money from this morning
How long do transfers from Europe take?
I have forgotten my passcode
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.
There was an unexpected fee for my cash withdrawal!
There's a card payment with a name I don't recognize
Is it acceptable to use either Visa or Mastercard?
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
Someone besides me might be using my card.
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
What are these disposable cards meant for?
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Can you tell me where to go to get a disposable virtual card?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
I did not receive my purchase, how do I cancel it?
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.
I need to dispute a direct debit.
Help me. My transfer was declined. How could this happen?