Instruct: Given an online banking query, find the corresponding intent.
Query: Verifying top-up cards necessary?
can you tell me where to find the top-up verification code?
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
I'm confused ass to why my contactless is not working.
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages.
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
Please help my find out why there is an odd direct debit in my records.
My transfer failed to process correctly. Is there a reason this would happen?
How long is the delivery to the US?
What is the purpose for verifying my identity?
I topped up but the app declined it
I am unable to get cash from the ATM
Should I be seeing a fee applied for my money transfer?
When shipped to the US how long is delivery time?
Do I need to order a new card before it expires?
There is a payment I don't recognize
What currencies do you support?
Why did my payment go back to my account when I bought something?
How far is the closest ATM from me?
I would like to receive a refund for something I bought.
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
Am I able to modify my account details?
I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?
If I were to use a European bank card for a top up, will I incur a charge?
Help.  My card is broken.
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.