Instruct: Given an online banking query, find the corresponding intent.
Query: Why haven't I gotten a virtual card yet?
Please tell me how I can get a virtual card.
How do I top up by card?
Do you process SWIFT transfers?
Why is my beneficiary not working?
how long does it take for a transfer from Europe to go through?
How is the exchange rate doing?
Where is the top-up verification code sent?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened.
Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.
My card payment didn't work
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
A direct debit appears in the app but I didn't authorize it.
Could you explain why my card payment did not work?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
This disposable virtual card is not working.
Are SWIFT transfers supported?
Is there a reason why my card was declined when I attempted to withdraw money?
need help with google pay top up
I think my card payment was reverted
Why is there an identity check?
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.
What if my top up didn't work?
Someone else made a Direct Debit transaction on my account