Instruct: Given an online banking query, find the corresponding intents.
Query: I lost my phone, what should I do?
Yesterday I had my phone stolen.  Please advise what I should do.
Can i choose a specific delivery date?
How do I find the top-up verification code?
is there a fee for swift transfer
Can I have a duplicate second card?
I'm not sure what I need to verify my identity.
I shouldn't have been charged but I see a fee, why?
Could I chose the date to have it delivered?
The top-up did not go through.
Do you take both Visa and Mastercard?
Can you tell me why a cheque deposit isn't showing in my balance?
how much to get my card in 2 days?
The app failed to verify me.
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
How much is it to receive money?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
What is the process to get a new card when your old one expires?
My top up was rejected. Why?
Why is it taking so long for a transfer to complete!
Do I have to change my PIN at a bank?
What factors effect the exchange rate?
Can I exchange USD and GBP from the app?
I need to exchange my GBP to AUD, how would I do this?
What can I use to verify my identity?
I can't see my refund in my history.