Instruct: Classify the online banking query into its corresponding intent.
Query: I cannot make a transfer to another account.
Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.
Help, the ATM didn't give me all the money I requested
How long does the "pending" period of a transfer take?
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
What exactly is the exchange fee?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
Why do we need to verify top-up?
Why is there a fee for getting cash?
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.
How much is a physical card?
Where can I order a card when I am in China?
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
The app doesn't think that I am myself
I don't have a way to prove my identity.
Money that I have transferred hasn't arrived yet
When I tried to top up using my card, all of the money disappeared.
My statement shows charges for things I never purchased. Were my account details stolen?
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
How long is delivery to the US?
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
Why haven't I received my new card yet?
I have to verify my identity. What do I need to do?