Instruct: Classify the given online banking query into its corresponding intent.
Query: Are bank transfers immediate?
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
What is the procedure to transfer money to my account?
I thought I knew my password but I guess I was wrong, what can I do now?
My disposable virtual card was rejected.
My card has gone missing.
Is my card lost? I am still waiting for it to be delivered.
I've got to have one of those virtual cards.
How do I switch to a different currency?
My balance is not what I thought it was following an ATM withdrawal
After reviewing my charges, I see I was charged a fee for a transfer I did, why?
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
I need to see where my money came from.
Can someone else use my account if they have my phone?  I lost mine.
Help!  The app says I took out cash but I didn't!
I made a mistake and performed a transaction on the wrong account!
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
Is it possible for a transaction to be cancelled?
Why does my statement show a $1 charge on my account?
Why does my statement show an extra fee?
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.
In which countries does your app work
I don't want to use this method to identify myself.
I need to hold money, what currencies can I use?
Can someone in the US have a card?