Instruct: Classify the online banking query into its corresponding intents.
Query: How long does it take for a pending cash withdrawal?
Cash withdrawal has been pending, why is it so?
Is there a tracking number for the card?
My card isn't working at all. What happened?
I need my purchase cancelled.
I didn't set up a direct debit payment on my account.
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
My transfer was declined. Why did this happen?
I travel a lot, can I get a bulk currency exchange discount?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
Is a bank transfer acceptable for topping up my account?
Why aren't my payment funds available to me?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
Who should I talk to or go to resolve a duplicate charge on my statement?
The recipient can not locate funds.
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.
Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
My top up didn't go through
My salary is in GBP, do I need to exchange it before putting it into my account?
Is there a limit to using a disposable virtual card?
What are Interbanks current exchange rates?
I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?
Can you please disable my current account.
Can I have more than one card?
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
How do I get my card to work?