Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I being charged to withdrawal money?
Why was I charged for getting cash?
Do you provide cards to people not in the UK?
I'm cancelling this charge. I still have not received what I bought from these people a while ago.
I need to see where my money came from.
I wasn't able to do a transfer to an account
Why is there an uknown charge showing on my account?
Is payment required to get a card of my own?
Can I still use my account without verifying my identity?
Is there a limit for the amount I can top up?
My statement shows an extra fee - what is it?
My card hasn't been working when I try to use it.
I got a card, how do I get it in the app?
How will I know when I get my refund?
Why did I only get $20 when I asked for $100?
I already got my item but just got my money back
I didn't make a payment that shows in my app.
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
Where do I order additional cards?
Why am I still waiting for my refund
Is there an issue with my card payment as it has not gone through.
I recently bought an item using my card and I was charged an extra fee why is this?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
I want to use my card, how would I activate it?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
Tell me why my transfer was declined.