Instruct: Classify the given online banking query into its corresponding intents.
Query: Why did the ATM take my card and keep it?
The ATM kept my card?
Can I choose my Visa or Mastercard?
I thought that transfers are free. Why was I charged an extra fee?
how much does it cost to add money
Where can I order a card?
I need to know the process to transfer money into my account.
I transferred money to my account but it is not showing.
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
I would like to know why a withdraw I made for some cash shows up as pending.
always exchanging currencies, do you offer a discount?
Are there any fees if I want to add money using an international card?
May I order another card?
Can you provide me a disposable virtual card?
Would you give me a mastercard and visa?
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Any place that takes Mastercard would be fine.
How can I find a way to transfer money without it being rejected?
Why is there an identity check?
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
How many top-ups can be approved?
What kind of charges should I expect to exchange currencies?
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?
I made a payment and it is showing up twice
why wasn't a transfer to account approved