Instruct: Classify the given online banking query into its corresponding intent.
Query: My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
I can't find my card! Can you help?
Can I use my account before the identity verification is complete?
Why has my top up not gone through yet?
How can I top up with a cheque?
What do you charge to top up US cards?
I left my phone at the hotel.
Where can the pin be located?
I would like to change my adress
I noticed that i got charged extra for using the card.
Are you going to charge me to collect the money?
Why hasn't payment gone through yet?
I am unable to use my card.
How can I alteration my PIN?
Why is my ATM withdrawal still pending?
Which type of card will I receive?
What are the requirements to verify my identity?
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
Can I add money to my card automatically during a trip?
Why was there a fee for paying by card?
How do I troubleshoot when contactless doesn't work?
It does not appear that my message went through.
Please delete my account immediately.
Do you have any accounts for children ?
Why hasn't a transaction I did to my friend arrived yet?
Where can I see where my funds came from?