Instruct: Given an online banking query, find the corresponding intents.
Query: Why wasn't my bank balance updated?
How long do I need to wait to see an update after I make a bank transfer?
Where can I activate my card?
Who do I contact if there is a direct debit that I did not create.
Can I use your services without access to the app?
How does a US resident go about acquiring a new card?
Is it possible to change my address?
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
I couldn't transfer money to a beneficiery
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
What's the deal with verifying the top-up?
i need to proof my identity to you why and how?
how long are my top ups pending
I need another card for a member of my family. Is this possible? How soon can I get one?
I must make several disposable cards every day.
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
What are the restrictions of the disposable cards?
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.
Why didn't my payment process
Some cash was missing at ATM.
Do I have to go to the bank to change my PIN?
I transferred money but the recipient does not see the funds in their account?
Why has my deposit in the ATM not cleared yet?
I need to know what charges I will incur for using a European card for top up.
How much is it to receive money?