Instruct: Classify the given online banking query into its corresponding intent.
Query: Why was I charged a fee to transfer money?
Why is there a fee on my money transfer?
can I use my card before identity verification?
It's been a week since I ordered my card and it's not here. Please help?
I believe my card payment has reverted
The attempted transfer failed.
I used my card top-up but all of the money is missing.
I am confused why there is cash I did not accept in my account
Did a card payment that I made get cancelled?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
How do I track the card you sent me?
If I wanted to change my PIN, how would I do that?
What are the currencies and cards that are supported with my account?
Help me unblock my PIN.
How come I have pending transfers?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
I am trying to revert a transcation I did this morning
I seem to of forgotten my passcode.
When I tried to transfer funds to my friend today I was unable to do so, why?
Can you tell me where  can change my PIN?
Where do I go to update details?
what is the time frame for transfers
My account did not allow the transfer.
How can I receive money?
Why does my payment appear as pending?
Please tell me how to change my pin.