Instruct: Classify the online banking query into its corresponding intents.
Query: I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?
I have an unknown charge.
Delete all of my account information and my account right now.
my cash withdrawal has not come out of my account yet.
Is there a charge for top-ups?
I would like it if I could get an item refunded
Why is the cash not showing in my account for the check I deposited?
Where do I go to cancel a transaction?
Is it on purpose that my payment has been returned to my account?

How do I unblock my PIN?
The top-up did not go through.
How long will my transfer be pending for?
I believe my card payment has reverted
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
I recently bought something abroad but the exchange rate is incorrect. Why?
I need to move money from another bank to this account.
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.
Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
Where can I locate my card PIN?
Who do I call to cancel a transfer?
Why is there a fee associated with card use?
my phone has been stolen by someone
How can I get disposable virtual cards?
What are the reasons a beneficiary would be denied?