Instruct: Classify the given online banking query into its corresponding intent.
Query: I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.
why hasn't a transaction to a friend cleared yet?
Why was my card declined?
Can I use SWIFT transfers?
How do I obtain a second card?
Will I have to wait much longer for my new card to arrive?
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
Will you tell me how I am supposed to use the disposable cards?
Am I able to use Apple Pay?
What are the restrictions on the virtual cards?
Why is there a pending hold on one pound on my statement?
is it ok if i use both visa and mastercard
You provide support in what countries?
Am I able to modify my account details?
When will a transfer from the US post?
Where can I order my virtual card?
How do I know it is a Mastercard ATM?
Why was money taken for a transfer?
I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.
How can my friend send money to me?
is there a way i can see source of money?
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
What is the longest that a payment will show pending?  There is one showing that has been sitting there a few days.
Where do I go for a refund?
can I have multiple currencies?
I made a card payment, but it has been declined?