Instruct: Given an online banking query, find the corresponding intents.
Query: What's the process for topping up my card?
Transferring money using credit card
Is American Express supported for adding money into my account?
Why isn't the transferred money there?
I have been charged a fee for getting cash
I do not have the information to verify my identify.
I would like to be assisted with the activation of my card.
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
My card is expiring, how do I get a new one?
I know I'm getting a new card but would like know when I can expect to receive it.
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
I no longer have my phone with the app, what should I do?
There's a cash withdrawal that  didn't make that is showing up.
want to get a new card in china
Why has my card payment been reversed?
Can someone please explain to me where my source of funds came from?
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?
Why has my top-up been reverted?
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
Why won't cash come out of the ATM?
Is there an extra fee for using an ATM?
I want to cancel my purchase
Will I be charged for transfers?
Why do I need to verify my account?
Why am I unable to withdraw money even though in the past I've done it just fine?
Help me cancel a transaction.