Instruct: Classify the online banking query into its corresponding intents.
Query: Shopping on line I was declined when trying to buy something.
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
I received $20 but I entered $100
How do I activate auto top-up when traveling?
Help!  I forgot my password.
When can I expect my transfer to reach my account?
Why was I charged a fee for transferring money
Do I get charged for a top up from a European bank?
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
Why didn't my payment process
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?
Where is the cash I deposited?
Is there a reason why a recipient might not see my money transaction
Can you change the rate for the item I bought in a different currency as it is wrong?
Can I see my available money?
I know there's money in my account, why did my account decline me?
Are you ripping people off with the exchange rate?  It can't be that atrocious between banks.
I have heard about these disposable virtual cards but don't understand how they work.
I need more than one disposable card
I would like to get a physical card, but I don't know how. Can you help me?
I tried to make a transfer and it didn't work.
I need to know this, where do my funds come from?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
What's up with the extra fee I got?
Am I able to add money into my account using my American Express?
My statement has not shown my refund.