Instruct: Classify the online banking query into its corresponding intent.
Query: Why do I have to give you my drivers license
Why is it important to verify my identity?
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
Can someone assist me with activating my new card?
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
When will my deposit be processed?
How recent do my documents need to be for verification?
Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
Can I exchange USD and GBP from the app?
Does the PIN come under separate cover?
Can you tell me what this fee is on my statement?
I haven't received the PIN yet.
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
My app statement shows I took out cash from an ATM but I did not. What can I do?
I transferred money and it hasn't come yet
How can I locate the virtual card?
Can I get an update on my replacement card?
what are your exchange rates at?
can i add funds  with a card from the united states
What countries are you available in?
What do I do to unblock my PIN?
How can I transfer money to this account from another bank?
Why won't my card accept any transactions?
I bought something and already paid for it but now I don't see it.
Which countries can I change my PIN in?