Instruct: Classify the online banking query into its corresponding intent.
Query: What do I do if there is an electronic debit that is not correct?
There is a payment I don't recognise!
My card hasn't been working for even small transactions today.
Why is my transfer not showing
What documents do I need to validate my identity?
How do I cancel a recent transfer?
Can I change my pin through the app?
My phone was taken yesterday, is there something that I need to do?
Why was my top up cancelled?
What do I do if the ATM swallowed my card?
are SWIFT transfers an option?
Can I get my friends to add money to my account?
What currencies can my account be in?
A transfer to my account was denied.
I think the exchange rate for my for my cash withdrawal is wrong
The App shows a fraudulent payment made on my account.
I paid with my card and ended up being charged a fee.
There was an extra charge when I used my card
I sent a transfer and it has been pending for awhile. How long will it stay pending?
It looks like my top-up was cancelled
I got charged a fee for transferring money.
Can you please tell me why I was charged an extra fee on my transfer?
Is there a way to track the delivery of my card?
Looks like my card payment was cancelled.
Can I receive my salary with this in another currency?
My plans may change so I may need to change from GBP to AUD.