Instruct: Classify the online banking query into its corresponding intents.
Query: Why did using an ATM cause me to be charged an additional fee?
Why am I charged to get money from the ATM?
What forms of ID do you need for identity verification?
How much longer until I get my new card?
How do I know where my money comes from?
Can you explain why the ATM is giving me less money than what I asked for?
My card isn't here yet.
Can I use an auto top-up option?
How long until transfers from Europe go through?
I tried to make a transfer, but it didn't work.
I was charged an extra pound.
My passcode was denied.
I can't seem to be able to use my card
How can I order my card?
Can I have a friend send money directly to me?
Do you limit my top-ups?
How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move
How do I go about getting hold of a virtual card?
Where is the top-up verification code sent?
How can a payment be declined
I want to use my account before identity verification
I happened to forget my password
I would like to order a virtual card, where can I get one?
Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
How do I use my card if I lost my phone?
Whats the maximum disposable virtual cards?