Instruct: Classify the online banking query into its corresponding intents.
Query: Please tell me why I would have to pay a fee for a recent payment. Thanks.
Is there a fee for making a payment? If so, let me know why.
I would like to get an item refunded
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.
Do you know which businesses will accept my card?
how can i add money from my amex card
I was so embarrassed. Why didn't my payment clear?
Can I change my details because I moved?
What are the sources for the funds in my account?
There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.
I'd like to know what you guys look at to decide an exchange rate
Are new cards available from China?
How do I receive a disposable virtual card?
How long will a transfer from China take? I need to transfer something from there.
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
Are money transfers free?
The refund doesn't show in my account
How will I know when I can use the auto top-up feature?
How can I reset the passcode if I need to do that?
is there a fee for swift transfer
I was charged a fee for a transfer. Where did it come from?
I was wondering why my card was declined
What do I do to unblock my PIN?
Do i have to wait to get the pin or can i set up a pin
Extra charge during transfer
My card payment failed.