Instruct: Classify the given online banking query into its corresponding intent.
Query: There is a Direct Debit that looks suspicious.
Who do I contact if there is a direct debit that I did not create.
Why is  my  top  up for  my  new account  not  instant
I've just moved and I need to change my details
Do I get to have one of those virtual cards I've heard about?
I made a payment but it's still pending
I've been waiting for a top up to come through for over an hour and I need the funds now.
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
I was charged a fee for a transfer. Where did it come from?
My card is showing the same transaction over and over again.
I would like to know what your exchange rates are.
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
How can I change my PIN without going to the bank?
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.
Is there a reason my new card hasn't arrived yet?
I don't see a refund in my account.
Why am I charged to get money from the ATM?
When will a cash withdrawal show up?
Is it possible to get a card outside the UK?
Do i have to wait to get the pin or can i set up a pin
I would like to know if I can top up with Google Pay.
Why use a disposable card?
where is my money from this morning
I am waiting for a payment to be processed
i did not get any money but still was charged
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?