Instruct: Given an online banking query, find the corresponding intents.
Query: A transaction to a friend still hasn't shown up.
How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.
Can I open up an account for my child?
I think someone else is using my card.
How do i authenticate a top-up card?
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
Can I change my PIN at any ATM?
I cannot use my PIN.
There is an unauthorized payment in my statement.
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!
How do I use the app to exchange currencies?
If I exchange currencies frequently, is there a discount?
I ordered my card but it hasn't been delivered yet
Is there a way I can get my card expedited?
Someone stole my card!
Why did a transaction I made charge me $1?
What ATMs can I use my card?
Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?
For the identity verification, what do you need?
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
I don't see a refund in my account.
Why do you need verification for my identity?
How do I update my address?
Would I be able to top up as much as I can?
My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?
I found the card I thought I lost this morning. Can I reactivate this card?