Instruct: Given an online banking query, find the corresponding intents.
Query: One of my transactions needs to be canceled.
Am I able to cancel a transfer I just made
I have been charged an extra fee when buying from your store. Why is this?
Do you have to be 18 to make an account?
I am still waiting for the cash to be returned from a cheque I deposited!
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
Where can I find the verification code for the top up card?
I made a payment with my card and it hasn't changed. How long do you think this will take?
I haven't received my virtual card yet, do yo know why?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
Why can't the person I sent the money transfer to see it?
Can I have more disposable cards?
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
Why was I charged an extra pound?
My transfer was declined. Why did this happen?
Report stolen card
I got married and need to change my name.
My card payment has the wrong exchange rate
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Am I able to Top Up with Apply Pay?
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
I'd prefer to use my American Express when putting funds into my account.
I was charged an extra dollar on my account and would like to know the reason.
How do I activate my new card
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
My disposable virtual card won't work.