Instruct: Classify the online banking query into its corresponding intents.
Query: how do i add money from my amex card to top up
what cards can i use to add money to my account
How do I activate my new card I just got?
Shopping on line I was declined when trying to buy something.
I am just waiting on the completion of the transaction.
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
I need a list of currencies you accept for exchange.
Why is my exchange rate wrong?
My card is expiring, how do I get a new one?
Could I get tracking on the card?
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
My wallet is empty even though I topped it up an hour ago.
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
Show me how to link the new card,
I have transferred some money but the balance hasn't changed
Your exchange rates come from where?
I need to top up using a cheque
I was charged for getting cash.
Can I change my PIN online?
The exchange rate is incorrect for my cash withdrawal transaction.
How long does it take for transfers to be approved?  I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.
Is a bank transfer acceptable for topping up my account?
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
How can I exchange currencies in the app?
My identity can't be verified.