Instruct: Given an online banking query, find the corresponding intent.
Query: Why have I been charged a fee for card payment?
Please tell me why I was charged additionally when I used the card.
I would like to cancel my account.
Why isn't my deposit in my account?
Why won't my card accept any transactions?
How do I change my name?
im worried about fraud how do you protect my account
Can I get an update on my replacement card?
How can I change currency type?
Please explain how I use the disposable cards?
Show me the source of my money.
The exchange rate was different when I got cash
I made a cash withdrawl and there is a charge.  What is this?
My transfer failed.  Help!
Will I get charged on a foreign currencies exchange?
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
What steps do I take to unblock my PIN?
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
What do I do to verify a top-up?
How is my PIN sent?
The money disappeared after I topped up my account.
please cancel the transaction
I can't log in with this passocde
There is a payment that has not processed.
I didn't see any reason why my transfer was declined. What gives?