Instruct: Classify the given online banking query into its corresponding intents.
Query: There's an error with the rate that is charged.
An item I bought had the wrong exchange rate applied.
Why is it taking so long for a transfer to complete!
Why do I need to verify my account?
Can I get a full list of instructions for identity checks?
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?
Why did it cost money to transfer funds?
The atm didn'y give me all the cash
Can you issue both a Visa and a Mastercard to me?
How do I add the card I just received to show up in the app?
Why was I charged extra on my app?
If my funds are running low, will the app top up automatically?
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
What are the places that you deliver cards to?
I forgot my pin and am blocked now. Can I reset it somewhere?
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
How do I get my card into the app?
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?
Why was I not able to get cash from the ATM?
There is more than one charge on my account for a transaction.
Something is wrong, my top-up is gone and I don't know what happened to my money.
I want to use my American Express for adding money into my account.
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
Can currencies be exchanged on this app?
I have a direct debit I didn't make
How long does it take for a bank transfer to show on my balance?