Instruct: Classify the online banking query into its corresponding intent.
Query: Tell me how to setup a new PIN.
Is it possible to change my PIN?
Why hasn't the transaction I did arrive yet?
I bought an item then noticed the exchange rate was wrong.
My refund isn't going fast enough.
I deposited a cheque with some money, but the balance hasn't changed.
I do not recognise the card payment.
Why do you need me to do an identity check?
How are cash withdrawals pending?
What is the procedure for an expired card?
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
When will I receive the card?
I have my card, when whill my PIN be available?
Although I transferred some money, it has not as of yet, arrived.
What do I do if my smart phone was stolen?
Why was I charged when taking out money?
What currencies can my account be in?
Why is my card payment still pending? It should have gone through already.
Are refunds allowed for certain items.
Why has my payment been reversed?
I have a disposable card but it does not work?
my pin hasn't arrived in the post! How do I cancel it or get a new one?
How long until my new card gets here?
Why was I charged twice for the same thing?
Why am I charged a fee for using my card on some purchases?
Please tell me how I can receive a physical card