Instruct: Classify the given online banking query into its corresponding intents.
Query: My plans may change so I may need to change from GBP to AUD.
How do I exchange AUD for GBP?
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?
Why isn't the transfer to my account showing up?
Why has my top up been returned?
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
What is the Top up rate charge for using a card in the US?
When will my transfer from the US get here?
My purchase used the wrong exchange rate
I answered so many questions about my identity. Why do you need this info?
My top up is not working
They is a payment I don't recognize on my statement.
I need my card to be activated right now.
I've just got married and want to change my name.
I would like to cancel a transfer
Problems with my top up
Can I change my PIN without being physically present?
What is this extra pound charge for?
this verifying the top up is annoying
when will my transfer clear
The exchange rate applied was incorrect when I was traveling outside the country.
How do I go about getting a virtual card?
If I have a credit card with you how I get set up to link to it?
Can you show me where to link the new card?