Instruct: Classify the online banking query into its corresponding intent.
Query: I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
Why is my beneficiary not being allowed to get payment services?
Can you change the rate for the item I bought in a different currency as it is wrong?
Do you convert to Euro?
Is there any limits I should know about if I'm going to use a disposable virtual card?
How much does it cost to us US cards?
What's the best way to use a cheque to top up?
Where can I use my Mastercard?
What currencies do you accept to add money?
What is the number of transactions for one disposable card?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
top up is still pending
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
i did not get any money but still was charged
What do I do if I forgot my PIN?
An overseas cash transfer did not work correctly
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?
Will I be charged for topping up my account using a bank transfer?
Can you help me with proving my identity?
why top up is not working even if I got my American Express in Apple Bay?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
What steps can I take if someone else is using my card?
What is the extra fee I was charged when using an ATM?
What fiat currencies are used with holdings and exchanges?
How high is the exchange fee?