Instruct: Classify the online banking query into its corresponding intents.
Query: Why was my payment declined? I keep trying my card but it's not working.
My card did not work at store.
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
Is the top-up amount unlimited?
Why isn't my money from a check deposit showing?
How are foreign exchange rates determined?
How many years old do I have to be?
What do you use to figure out the exchange rate for the card?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
I deposited some cash but it hasn't shown up in my account yet, what's going on?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
What is the process for getting an actual physical card?
Do I have to use bank approved ATM's
Are cards issued to people living in the US?
Does this app have the same exchange rate as third parties?
My friends would like to add to my account. What is the procedure?
Is it really necessary to verify my Identity?
I didn't withdraw cash but I see that transaction on my app
What may be the reason that my transfer did not go through?
Which ATMs accept this bill of fare ?
I tried activation my card and it didn't employment
Transfers are supposed to be free.  I just got a fee tacked on  to something I bought abroad.  Not cool.  Figure out how to remove it.
Where am I able to get my PIN unblocked?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
How can I convert currencies?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?