Instruct: Given an online banking query, find the corresponding intents.
Query: How is an exchange rate calculated?
Where can I find the exchange rate for my transfer?
Is there a way to change my PIN without having to go to the bank?
MY transfer has still not appeared.
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I accidentally made a payment to a wrong account. What should I do?
Hurry and refund me, I am waiting
Why did I only receive this much currency?
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
Why did I get declined during a transfer?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
What sort of restrictions are there for the disposable cards?
How long does it take for my id to verify?
How do I activate my card so I can start using it?
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?
Why is there a payment I didn't do in my app?
I need to reset the passcode.
What should I do if my card doesn't work?
The ATM didn't give me the amount I asked for
Can you tell me when the transfer will be completed?
How much does it cost to exchange my balance into a foreign currency?
Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
I will be traveling.  Can I add money automatically?
How do I know where my money comes from?
I received the wrong amount of cash.