Instruct: Classify the online banking query into its corresponding intent.
Query: Why was my transfer stopped ?
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
Do I need my phone to use the app?
What currencies do you accept to add money?
I want this fee reversed from my account.
I want some extra physical cards.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
The wrong exchange rate was applied to me while pulling out cash.
Do I get to have one of those virtual cards I've heard about?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
I do not see the money I transferred into this account
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
My card payment doesn't work.
How long does it take for a new purchase to stop being considered pending?
I think that the exchange rate for the withdrawal of my cash is not right.
It appears my top-ups have been canceled.
I don't see my top up in my wallet.
Why have I been charged an extra £1?
I made a cash withdraw and it shows up as pending why is that?
I am seeing in the App a some cash withdrawal that does not belong to me
I'm not sure where this charge came from.
Are EUR exchanges acceptable?
What is the currency exchange fee?
I wanted to know why i got an additional fee when i use my card.
I found a transfer fee - is that correct?
I would prefer a Mastercard.