Instruct: Classify the online banking query into its corresponding intent.
Query: Is it possible to get both Mastercard and Visa card from you?
I need a Visa and a Mastercard from you.
Why isn't my balance updating after depositing cheques and cash.
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
I would like to retract my purchase.
I would like to make sure it is delivered on a certain date.
I don't understand why you want so much of my personal info.
Where's my virtual card
Why is top up not working for my apple pay app
What is the source of your exchange rates?
What are then rules on beneficiaries?
Can I receive payments in another currency?
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.
I can't use the app.  My phone is lost at the hotel.
How do I return something for a full refund?
The ATM will not let me get cash, WHY?
my card details could be stolen, as i didnt make these transactions
My account did not allow the transfer.
I used to know my password, but not anymore.
What do I need to do to verify my funds?
Why was the exchange wrong for the item I purchased?
The wrong exchange rate applied to my cash withdrawal.
Where is my PIN?
Can you tell me why my transfer is pending still?
why hasn't my virtual card arrived?
How can I change currency type?