Instruct: Classify the given online banking query into its corresponding intent.
Query: My top up doesn't work
My credit card did not go through. Can you see if it has insufficient funds?
What is my top-up limit?
The activation process for my card isn't working.
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
What's a verification code?
Why aren't my payment funds available to me?
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?
Where can I locate my card PIN?
The app reversed a top off I had.  What should I do?
Why is it showing that my account has been charged a dollar that is showing as pending?
I can get my identification verified.
I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
the exchange rate for my withdrawal is wrong
Will there be a charge for exchanging foreign currency?
I had a problem with my card payment, can you help?
I used my card to top up but it's saying it is still pending. What does this mean?
I want one of the virtual cards!
The app isn't letting me log in, but my info is correct.
Transfer was declined, could not complete request.
My funds are not transferring to my bank. Why is this not working?
What is the status of my card's delivery?
What other currencies can I hang onto?
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!
Why do I see extra charges for withdrawing my money?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.