Instruct: Classify the given online banking query into its corresponding intents.
Query: Will there be a fee to receive a physical card?
How do i receive a physical card?
What method do you use for the exchange rate?
Is there a way I can get my card expedited?
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?
How much does it cost to make transfers?
I can't use top up on Google Pay.
There is a direct debit set up that was not authorized by me.
Could google pay and top up be together?
Is it possible to get a refund?
Can I track the card that you sent me in the mail?
Can you tell me what I need to do for the identity check process?
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
What types of cards and money do you accept?
Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
I would like to get some extra cards?
This transfer incurred a fee that I don't think is right.
Can you please tell me why my transfer failed?
Do you allow exchanges of EUR?
Why couldn't I make a withdrawal from the ATM?
I tried to transfer but it was declined
Will there be extra charges regarding to adding money into my international card?
This fee shouldn't be there after I paid with a card.
Help! When will the card arrive at my home?