Instruct: Classify the online banking query into its corresponding intents.
Query: Is it possible to get both a Visa and a Mastercard?
I want to apply for a Visa card.
how come i was declined
In what places can I use my card?
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
How long does it take for the money to show up in my account?
Do I need to pay more for exchanging currencies?
how do i get into my account and edit my details
What do I have to do to activate my card?
I did not receive all of my cash back
Why am I being charged for ATM fees?
How long does it take for money to transfer as my balance hasn't been updated
I see an unfamiliar payment on my statement.
Help my prove my identity.
How do I prove I am who I am?
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
do i need to wait for my card before i get pin
Help me cancel a transfer.
Are the delivery days flexible?  My schedule only allows me to be a available on specific dates.
My top up says it is still pending
What do I have to do to prove my identity?
Can my PIN be changed in any cash machine?
After my card expires what should I do?
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
What kind of cards are supported?  What currency?
I need to find the top up verification code