Instruct: Classify the given online banking query into its corresponding intent.
Query: Why has my deposit in the ATM not cleared yet?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
How are the exchange rates determined?
When will the check I deposited post to my account?
How do i access the auto top-up option?
How do I order another card?
What's going on with my card? I've tried multiple times and it never goes through.
Why was my transaction charged an extra fee when paying with my card?
My refund has not shown up in my account.   Where is it?
I'm noticing a payment/purchase at a company that I don't recognise.
How can I receive money?
Can I transfer my salary onto here?
Am I limited to what ATM I can use my card?
I think my passcode was changed
I went to top up my card and it was cancelled.
How can I find an ATM that accepts this card?
Could you please help me figure out why the seller has not received their money after I sent it.
stop the transaction
Cash has been deposited this morning but it hasn't came through.
I can't get my virtual card to work.
Is topping up free?
I am trying to revert a transcation I did this morning
My friend would like to send me money. What are the options available to them?
I would like a second card.
Who can have access to top up my account?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.