Instruct: Classify the online banking query into its corresponding intents.
Query: I am angry that I got charged for using my card.
Why are you charging me fees for using my card?
Could you tell me about the restrictions that are on the disposable cards?
When will I see my cash, since I already deposited my check?
Is auto top up a provided service?
I seem to have lost my card.
How do a reverse a duplicated charge?
What is the extra €1 on my statement for?
Editing my personal details
I think that someone may be using my card, but I'm not sure,.
What do I do if I can't get my card out of the ATM?
I want to revert a transaction I did
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
Why was I not able to get cash from the ATM?
How do I know where I can use my card?
i haven't received my order and want a refund
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
Tell me why my transfer was declined.
When do I set up my card PIN?
When will the money from my bank transfer be available?
Tell me how to top up my account using bank transfer.
how come when i asked for 100 it only gave me 20.00 in the app
It appears my top-up has not gone through.
The card PIN?
What is needed for identity verification?
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?