Instruct: Given an online banking query, find the corresponding intent.
Query: I was trying to top-up and my credit card was declined. Can you tell me why?
Can you tell me why my top-up failed?
The cash abroad exchange rate is applied wrong.
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.
Why is the exchange rate on my card payment different than I expected?
Help my find the verification code on a top-up.
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
Is there a function where I can top-up automatically?
Will money be added automatically when necessary?
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
My transfer failed, why?
The app is showing a cash withdrawal that I didn't make.
i have tried everything to complete a transfer but can't, what should i do next
Can I check to see where the funds came from?
Is there a way for me to check my balance?
What will I need to verify my identity
What's the phone number to freeze a card?
I didn't receive the amount of cash I requested for the ATM.
Do I have an option between Visa and MasterCard?
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
Show me how to activate my card
Is it possible to top up by card?
is my pin the same as my passcode
What's your refund policy if I bought an item from you?
Can I directly deposit my salary to this account?
What are the limits to where my card will be accepted?