Instruct: Given an online banking query, find the corresponding intent.
Query: Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
I want a refund on this.
What's the deal with verifying the top-up?
How much is it to send out additional cards?
I think a card payment I made was cancelled, can you check?
There was a charge applied when I used my card.
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
Is there any type of fee for currency exchange?
There is a Direct Debit that looks suspicious.
What is the limit on disposable cards?
What are the restrictions on the virtual cards?
How do I use a cheque to top up?
Fees for currency exchange
When will the money be made available in my account?
I want to cancel my account.
I withdrew $100 but only received $20
Where did this extra €1 fee on my statement come from?
Someone might be using my card.  What should I do?
How can I receive my salary with a different currency?
My top-up is not working. Why is that?
How can I solve my issue with holding multiple currencies?
How can I tell if my top-up has been cancelled?
I have used all of my PIN tries. What should I do now?
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
I cannot view the refunded amount in my account.
I've forgotten my passcode. Can I reset?