Instruct: Classify the online banking query into its corresponding intent.
Query: Can my children have an account?
How can I open an account for my children?
my exchange rate looks wrong for my last payment
How do I troubleshoot when contactless doesn't work?
I withdrew some cash and the exchange rate seems to be wrong.
I see cash in my app but I did not get it.
Can you tell me why my transfer is pending still?
How do I order a disposable virtual card?
My card couldn't pay in a shop.
An extra fee of €1 was in my statement
I've been to several different countries, can I exchange the cash with a discount for a large transaction?
Why would a transfer to an account not be allowed?
What is the closest ATM?
when will my transfer clear
What form of identification is accepted?
Where did my extra fee for the transfer come from?
My card got blocked, how do I reset?
Someone took my card without my permission.
how long does it take to transfer money, my retailer is waiting
Is there a reason my refund isn't showing on my statement?
i need a refund from you because the merchant is refusing, can you do that?
How can I change my Rowlock ?
Is there a problem with the top up system? My transaction hasn't gone through properly
Why did it cost money to transfer funds?
My top up is still pending
I need my card activated.