Instruct: Classify the given online banking query into its corresponding intent.
Query: How can I find the source for my available funds and money?
Show me the source of my money.
Are there any charges for topping up my card?
How do I get a refund for something I bought?
I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.
is there a limit for top up?
Is the EUR accepted for exchanges?
Does transferring money have a fee?
What other currencies can I hang onto?
I need to add money to my account. Can I do so via bank transfer?
I think my phone was stolen. What can I do?
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.
I need to stop a transaction that I made.
Can I change my PIN if I want to?
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
My phone was taken yesterday, is there something that I need to do?
Why am I being charged for withdrawing cash but haven't in the past?
What is the return policy?
I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?
How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.
The exchange rate is incorrect for my payment.
The money is still in my account even though I already paid -- I don't understand what happened.
My card has not come in the mail yet.
What is the reason my payment was not accepted?
Can I get a new card?
Can I get a refund on an item?