Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried to make a top-up and it was canceled, why is that?
It appears my top-ups have been canceled.
Why is there an unknown card payment?
Can I use my new card?
I need to know what these extra charges are on my statement?
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
I need to change my card PIN.
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
I used an ATM and there was an extra charge.
I'd like to use my American Express to place money into my account.
Why can't I add any beneficiary I choose?
I would like to get help from someone in your customer service department with assisting me with activating my card.
I can't verify my ID. Why?
why does my statement contain an extra fee?
Got only $20 when I tried to withdraw $100.
what is the exchange rate for foreign ATMs
Are there any disposable virtual cards?
Will the PIN come separately?
Is there a limit for age?
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
Are there any charges for receiving money?
I already have a card and want to link it
Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.
Am I able to use Apple Pay?
I transferred money, but I think I've been charged a fee for it?
Is a new debit card free?