Instruct: Classify the given online banking query into its corresponding intent.
Query: Why can't my transfer complete?
I tried to transfer money but it didn't go through
I paid with a card and there is an extra charge. Why?
Will it take more than 3 days for my transfer to reach my account?
Can you please tell me how long it takes for the transfer to be available.
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
I forgot my passcode. Now what?
Are there any charges for European bank card for top up?
Looking at my statement I see that I was double charged for a payment I made.
Is there an age limit for opening an account?
I have a cash withdrawal on my statement that I am unsure of.
There's an unauthorized cash withdraw
I have the cash already, my account still shows up as pending.  How can my account be still pending?
Is there a limit to how much I can top-up?
Why have I been charged an extra pound?
Why was I charged extra on my app?
Card payment is still pending, why is that the case?
A fee that shouldn't be there is there after using my card!
Do you have the option for a disposable virtual card?
My card is no longer lost. How do I enter it back into the app?
I looked at my statement and found a payment I and found a mistake.
I found my card in my jacket this morning, so can I reactivate it?
Rates were applied wrong while using foreign currency at an ATM.
Is there a reason my payment is still pending?
I'd like to know what the foreign exchange rate will be.
I'm interested in what your exchange rates are based on.