Instruct: Given an online banking query, find the corresponding intents.
Query: I was refunded the money for something I bought already.
What reasons would cause my card payment to be cancelled?
I used my card to top up but it's saying it is still pending. What does this mean?
I transferred money but the balance did not update.
How long does transfers take?
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
What is the process to activate a card
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
I can't get a contactless payment to work.
Why did the ATM give me less money than what I requested?
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
Can I get information on topping up?
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
What is the length of time for one of these items to come to the U.S?
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
Are there any restrictions for the disposable cards that I need to be aware of?
How long does it take for money to transfer?
Explain the extra fee on my card when paying.
Do you know when the withdrawal will show?
I am not sure but someone else might be using my card
I have a top up card. Where is the verification code?
how much for a physical card?
I left my card at a restaurant and now its missing.
Help me use American Express to add money to the account.
My card was stolen
What is the fee on my statement for?