Instruct: Given an online banking query, find the corresponding intent.
Query: I made a transaction at an atm and was charged extra for it.
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
If I want to can I set up a new PIN?
I just got my new card and tried using it and it was declined?
I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.
Why is my cash withdrawal still showing as pending?
I'm checking the app and I see a payment that's not mine.
Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.
What fiat currencies are used for exchange?
The cash I deposited using the ATM is still pending
Can I change my pin through the app?
Show me where to order my card.
Verifying the top-up seems like a hassle.
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
The ATM is showing it gave me the money I requested but I didn't get that amount.
I placed a cheque but the funds aren't there
Why did I get less cash than what I asked in the ATM?
What happens when I money transaction doesn't show up on the receiving side?
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.
Are you aware of any charges for receiving money?
Why is my transfer stuck on pending?
The app is showing a direct debit payment that I never made
I sent money to my family last Friday but they don't have it.
how do i dispute a payment I didnt make
Is there a fee to top up a US card using a debit or credit card?