Instruct: Classify the given online banking query into its corresponding intent.
Query: Why would my payment have been returned to my account?
Can you tell me why my card payment was cancelled?
Why can't I transfer money to a beneficiary
I've been waiting a while for my card, is there a way to know when it will arrive?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
A payment that I didn't make appears in my app.
Why can't I withdraw funds from my account?
Can I use google pay for topping -up
What would be a reason my transfer got declined?
I got a fee when paying with my card
Unsure how to provide my identity.
I have a transfer waiting.
How long will it take for my transfer to arrive?
I wondered if multiple currencies is okay?
How can I hold and exchange fiat currencies?
There's a €1 fee on my statement, why?
Can I use my American Express card with Apple Pay?
The passcode isn't working for me.
Why can't my transfer complete?
Using your app, would I be able to exchange between USD and GBP?
Where are cards available to order?
What are Interbanks current exchange rates?
I need my refund as soon as possible. What else do I have to do?
Can you tell me the limit for top ups?
How do I get a new card as your machine swallowed mine!
Help me!  I don't know what my password is.