Instruct: Given an online banking query, find the corresponding intents.
Query: Is my top up not working?
top up not completed
HELP! I tried to get cash and it gave me some, but not the right amount!
Do you charge a fee for topping up a card?
What am I being charged an extra pound when I haven't bought something worth that much?
I am having a huge problem with my card being declined and it's really important that I top-up today.  Would you please look into this further and let me know how I can get this fixed?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Is an auto top-up option available?
Is it possible to order another card?
How can I top up my account by bank transfer?
Is there a fee to make a transfer?
It seems like a transfer is pending.
How can I get my Google pay top up to work?
Do you charge for transfers?
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Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
Will you work with any fiat currencies?
The correct amount of cash was not received.
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??
I cannot see a refund in my account
Can I have a duplicate second card?
Why did it cost money to transfer funds?
Are their certain cash machines where I can change my pin?
I can't find my card!  What should I do?
Why is my transfer still pending after all this time?
Is there a fee for making a payment? If so, let me know why.