Instruct: Given an online banking query, find the corresponding intent.
Query: I was charged a fee for a transfer.
How come I can see an extra charge for my transfer?
Why am I having trouble withdrawing cash?
I had a cheque deposited, but I don't see my money yet?
I'm in the EU. Can I get one of your cards?
Please show me how my friend can send me money.
Why are my transfers and purchases keep getting declined?
The app declined my top up. What did I do wrong?
Why can I not choose the card i want?
I submitted a transaction but it was for the incorrect account.
I need a new card to replace an expired one. Will it cost anything, and how soon?
What is the process for transferring money into my account?
I tried and tried, but I could not complete my transfer. Tell me what is wrong.
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
Why is my transfer still pending after all this time?
How come I did not get a virtual card yet?
The expiration of my card is near, how do I order a new card?
It says pending status for my payment. Why?
What source do my fund come from?
Am I allowed to hold money in multiple currencies?
Yikes!  I didn't get the amount of money that I requested.  What do I do now?
I tried activating my card and it doesn't work how do I solve this problem?
I have been charged twice for the same transaction.
Where did my money come from?
Why is my card payment still pending?
I did a transaction this morning and now I want to cancel it.