Instruct: Classify the online banking query into its corresponding intents.
Query: Is it possible to get a refund?
How do I return something for a full refund?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
Why does it still charge me even though I was unable to withdraw money from the ATM?
HOW LONG TO TAKE THE TIME TO SOLVE
My beneficiary is unable to transact
There's a possibility that my card was compromised.
Why is my transfer stuck on pending?
How many transactions can be made with a disposable card?
Can I exchange from USD to GBP?
What's taking my top-up so long?
Why hasn't the money transfer arrived yet?
Can I transfer money to my account with the app?
can you top up your account automatically
Can you provide information for freezing my card immediately?
It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.
What is the closest ATM?
I can't see the transfer that I put in.
Will I be charged for receiving the money?
I am seeing a direct debit I wasn't aware of.
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
It seems like a transfer is pending.
I have foreign currency i would like to change how much will it cost me?
I want a virtual card that is disposable
How long should I have to wait before I see the transfer in my account?
It has been a couple of hours but I do not see my balance updated, can you help?