Instruct: Classify the given online banking query into its corresponding intent.
Query: I recently purchased something, and the exchange rate was wrong.
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
My app says that I'm not verified.
Do you know the reason why my card payment was declined?
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
Can i top up by card?
When going to the ATM to take out some cash today my withdrawal was  declined.  I need to fix this problem as soon as possible. whats going on?
Are there any charges for topping up a US-issued card?
Which cards do you support for top up?
My payment was put back, I think.
Why couldn't I transfer funds to my beneficiary?
My credit card has been declined.
I think I was charged twice, please help!
A percentage fee was charged to my withdrawal.
Please delete my account immediately.
Seems like my top-up has failed
I made a mistake this morning when I did a transfer. How do I reverse it?
What do you use to figure out the exchange rate for the card?
Is there any age limit?
how long does it take for a transfer from Europe to go through?
I need help proving that this is really me and to verify my identity.
I need to activate my card, how is that done?
how much for topping up by card?
My card is about to expire.  How do I get a new card?
How long do I have to wait for Europe transfers?
How long should I wait for top up go go through ?