Instruct: Given an online banking query, find the corresponding intent.
Query: There is  an extra 1£ charge on my app. Why did it charge me extra?
What is this extra pound charge for?
How can I fix my card if the contactless function didn't work this morning?
Tell me why there is a charge on my cash withdrawl.
is there a reason i need to verify top up
what is going on, i have entered my passcode and its not working
Can you delete the account?
I bought something and now I want a refund.
I contacted the seller and he won't respond.  Please just refund me my  money.
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.
How are top-ups verified?
I did a transfer to my account, but it hasn't shown up
I transferred money and it didn't get there.
I need to top up, but I have to use an international card.  Is there a cost for that?
I would like to terminate my account.
Why are there multiple transactions showing for one purchase?
How do I find out what countries you service and what countries you do not?
Where is the nearest Mastercard ATM?
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.
I want to use a cheque to pay.
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?
Why is it saying my card payment is declined when I made it?
I need my refund as soon as possible. What else do I have to do?
Please help me get a refund?
A direct debit payment I didn't do shows in my app
It seems that the rate I got is incorrect.