Instruct: Classify the online banking query into its corresponding intents.
Query: I can't get the virtual card to work
I cannot get my virtual card to function.
I noticed my transfer was declined.
Why is there some cash that I did not deposit in my account?
How can I sign up for a virtual card?
Where Is the top up verification code found?
How do I know which payments I make will have additional fees? Where can I find this information online?
Do I have to use a bank approved ATM to withdraw money?
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
Where can I find the exchange rate for my transfer?
What is the system for determining the exchange rate?
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?
Using Google Pay, can I top up?
I need my card immediately.
I want to activate my new card.
I purchased something abroad, and the exchange rate that was applied was wrong.
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.
Where do I need to go to change my PIN?
Tell me where I can find the auto top up feature and a little bit about it please.
I need some help linking my new card.
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
I don't recognize this withdrawal on my statement
I'm still waiting on my identity verification.
I had to pay a fee when buying items with my card.
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.