Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to order a new card.
How do I go about getting an actual card?
My transfer's stuck on pending.
Where can I order a card when I am in China?
I didn't withdraw cash but I see that transaction on my app
I need to cancel a transaction.
My money disappeared right when I tried to top up
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
How do I add money to my card?
Do you limit my top-offs?
How can I configure what currency my salary is in if it's in GBP?
Why is there an identity check?
What countries are you supporting?
Can you make exchanges using the EUR?
Can I exchange my money for EUR?
How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move
The date my card expires is coming up
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
What countries can I use your services?
Why did my transfer not work?
When will it be delivered to the US?
I'm seeing a direct debit payment that is not me.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
How do I get extra cards?