Instruct: Given an online banking query, find the corresponding intents.
Query: When I was abroad the exchange rate for me was wrong.
I think the bank made a mistake on the exchange rates
virtual card won't work for me
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
What caused my top-up to be returned?
I think my card payment was cancelled. What happened?
Can I top up with cash
So, the card PIN?
Can I link my card I previously received?
I cannot activate my card.
I need a quick transfer from China.  How long would that take?
I would like to exchange currency  What types are there?
My virtual card isn't working.
I deposited some money, but the balance has not changed.
how much do I have to pay for exchange of currency?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
I bought a product a week ago, but may need to return it.
Help! I need to transfer something to China.
When my card expires what is the cost of a replacement and how fast?
can i get a physical card online
How can I change the currency I'm exchanging from AUD to GBP?
I am unable to use my card for some reason.
I transfered my balance a while back.  Why doesn't my account reflect this?
My card won't let me withdraw money.
I would like to get help from someone in your customer service department with assisting me with activating my card.
Please help me find my top-up verification code