Instruct: Given an online banking query, find the corresponding intent.
Query: Why is the payment on my card still pending?
Why hasn't my payment gone through yet?
Why hasn't my account updated to reflect my current balance?
i did not get any money but still was charged
I am not recognized by the app.
I lost track of my card
Why do I have duplicate transactions for one purchase?
My transfer is pending, why?
What do I use to verify my identity?
What does it mean if it says my card payment has been cancelled?
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
Hi there, I came across a problem with my top up and my money is missing, was there a system error?
Can you tell me whats going on with my card it seems to be not working?
The attempted transfer failed.
I cannot remember my passcode, is there a way to retrieve it?
Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!
Why has my payment been declined? I paid by card.
How do you determine the exchange rate?
I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.
I was getting cash and the card got stuck inside
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
Can I change my card PIN?
I deposited a check a few days ago and it's still not gone in! Please help me with this
Will there be a fee if I receive a SEPA transfer
No refund showing in my statement.
How long do I have to wait until the transferred money shows up?