Instruct: Classify the online banking query into its corresponding intents.
Query: my exchange rate looks wrong for my last payment
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
Why isn't my cash deposit showing up in my account?
Can my friend send me money if it is not in US dollars?
Am I able to use my account if the identity verification is not complete?
My card is missing!  Help!
How do I replace a card that's going to expire?
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.
I should only have one charge, but it shows two.
i dont recognize a charge on my card
what countries can i use my card in
Is it possible that my card payment was reverted?
Will my money be of equal value when I travel abroad?
I put my check in the bank, but I haven't gotten my cash yet?
Will you charge for a physical card?
Who should I talk to or go to resolve a duplicate charge on my statement?
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
I would love one of the virtual cards!
What do I do now that I can't use this card?
The wrong account was used during a transaction.
What flat currencies do you use for holding and exchanges.
My new card has arrived, what's the activation procedure?
is there a reason i need to verify top up
Something is wrong, my top-up is gone and I don't know what happened to my money.
How many different currencies can I hold money in?
Is there a limit to auto top?