Instruct: Classify the given online banking query into its corresponding intents.
Query: I got mugged yesterday and they took everything. I can't use the app, so I need some help.
I cannot get to my app, what should I do?
I have zero dollars in my account. Can I submit additional funds via bank transfer?
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
I think my account has been hacked there are charges on there I don't recognize.
What are your supported countries?
One of my payments was doubled
Is there a possibility to open an account for my sons and daughters?
Am I allowed to transfer money to a beneficiary?
Can I request a refund
I think my transfer failed. What do I do now?
I need someone to assist me with explaining how much I can top-up.
I've just moved and I need to change my details
Can topping up be automatic?
Where can i find my top-up verification code?
My salary comes in GBP can I change my options somewhere?
I tried to top up, but the funds show up as pending. I thought it was instant?
How much can I top up on my card?
Can my account be topped-up by friends of mine.
Where is my PIN?
Do top-up limits exist?
Can I set up to my account to automatically top up?
How long until the card arrives?
I need my PIN unlocked.
Can I receive payment in another currency?
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate