Instruct: Classify the given online banking query into its corresponding intent.
Query: My payment has an incorrect exchange rate.
something is wrong with my exchange rate charge
Help! I lost my card!
I got a strange cash withdrawal in my statement
Can I get information on topping up?
I've lost my card. What can I do about that?
Is there a limit to auto top?
Does the auto top-up have any limits?
I need my card to be activated right now.
I think I was charged double for something I bought - how long should I wait before reporting this?
I do not see the money I transferred into this account
what is the status of my refund
Do I need a photo ID to activate a my new card?
What is the daily limit on my card?
I topped up but the app denied it
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
Who can have access to top up my account?
Where can I withdraw money from?
I think you reverted my top up.
Where do I find our how to get a physical card?
Can I change my PIN?
I would like to cancel my previous purchase.
Can you tell me my code to get into the app?
Do I need my phone to use the app?
What are the steps for my friend to send me money?
Google pay top up not working.