Instruct: Classify the online banking query into its corresponding intents.
Query: I received a fee for obtaining cash, is this correct?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
What countries do your accounts support?
My PIN has been blocked.
What is the status of my top up?
How is my money transferred to the account
Why is there a fee for using my card?
Does it cost me anything to top up my account via bank transfer?
How long does it take for my top up to clear?
My source of funds require verification.
Why was I charged a fee for my card payment?
How can my friend give me money?
I can't find my phone; what can I do to prevent someone from accessing my account on it?
I was expecting my new card by now.
Give me a refund
How many transactions can I do with a disposable card?
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
How can I add money automatically?
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
When will my top-up happen?
Why is my transfer pending when I already made it?
I have heard about these disposable virtual cards but don't understand how they work.
I might need to exchange between USD and GBP, is this possible with your app?
what are the reasons I have to proof my identity to you?
Is it possible to top up with Google Pay?