Instruct: Classify the given online banking query into its corresponding intents.
Query: A duplicated payment was made for something.
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
I have a reverted top up I made and wanted to know why it didn't go through.
Please list the countries you support.
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
I no longer want to keep this account.
I am waiting for the money to enter my account. How long does it take?
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
Can I get a second card for free?
I need assistance to activate the card on my account.
I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?
Whats the maximum disposable virtual cards?
I had an unexpected fee
Why isn't my cash deposit showing up in my account?
Why hasn't a transaction I did to my friend arrived yet?
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
I could not get the ATM to work
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
My card has been pending for a while, what should I do?
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
Why do you need all these details about my identity?
I made a payment that's pending. Will it go through?
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?
What is the length of time for one of these items to come to the U.S?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
I look but I see no virtual card. Why is that?