Instruct: Given an online banking query, find the corresponding intent.
Query: I need to hold money, what currencies can I use?
What kind of fiat currencies are supported for holding and exchange?
I lost my phone and need help so someone doesn't access my account.
How long does a payment show as pending before i should worry about it?
How can I setup automatic top-up?
What steps do I take to unblock my PIN?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
I think there's a purchase at a store that I didn't go to.
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I think my passcode was changed
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
Can I have a tangible form of my virtual card.
I withdrew  money from the ATM and was overcharged.  It said nothing about an extra fee.
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
What are the steps for  making a transfer for topping up?
How do I troubleshoot when contactless doesn't work?
Why does my transfer keep failing? I've tried 5 times and they all failed.
I require verification for my source of funds.
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
I see cash in my app but I did not get it.
Why did my exchange rate change?
My card payment wasn't accepted.
Please tell me what this direct debit in my statement is
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?
I have been charged for one thing two times.