Instruct: Classify the given online banking query into its corresponding intent.
Query: why was a transfer declined
While doing a transfer, it says declined.
Can my friend send me money?
i am express delivering my card to the us, how long will that take
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.
Why do I need to have my identity verified?
how come when i asked for 100 it only gave me 20.00 in the app
Please send a new card; the ATM ate mine.
I submitted a transaction but it was for the incorrect account.
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
What's the procedure with currency exchange?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
What forms of ID do you need for identity verification?
My top-up seems to be pending for a long time?
I may need to exchange my USD for GBP, can your app do that?
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
Why hasn't my transaction arrived?
Where do I find my code to verify my top-up card?
Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.
How do I know it is a Mastercard ATM?
top up cancellation
how long should i wait ti activate my card
What do I do to activate?
Help, your app is showing a larger WD than I actually did earlier at an ATM.
I was wondering, Can I get my pay in another currency?