Instruct: Classify the online banking query into its corresponding intents.
Query: Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
Someone may have made an error in figuring out the rate of exchange.  I should have received more cash than I did on my most recent withdrawal.
You charged me more than once for the same transaction!
When traveling, is it possible for it to add money at specific time intervals?
What is the price for a physical card?
There was a direct debit transaction I have don't think should be there.
Do you think you're asking for too much information about me?
Why aren't my payment funds available to me?
A transfer could not be completed.
Some cash shows up on my app.
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Why is the payment on my card still pending?
Can you tell me the cost of a transfer?
What is the extra fee I was charged when using an ATM?
What is the present state of the exchange rate?
What currency is supported for exchanges and holding?
How can I get a refund for a purchase?
How can I exchange currencies in the app?
I have received my statement but I do not see my refund, why is that?
A duplicated payment was made for something.
What are age requirements for opening an account?
How do I link an existing card?
Will the card be a Mastercard or a Visa?
Why did I get less cash than what I asked in the ATM?
I got charged a fee that shouldn't be there from my cash
What ATMs use this card?