Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I transfer my salary onto here?
How can I receive money from my friend?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
How recent do my documents need to be for verification?
Do exchanges cost more?
Looks like my top up failed.
Can I use this app to exchange currencies?
My identity can't be verified for some reason
Why is my identity not verified?
Why is top up not working if I use my American express with my apple pay?
How to access my virtual card
I want to set up an auto top-up
The refund I asked for isn't showing up
Tell me what I need to do to activate my card.
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
I noticed my card payment was cancelled, can you tell me why?
Why am I having trouble withdrawing cash?
Is there a limit to using a disposable virtual card?
Help me!  I don't know what my password is.
Where can I find the exchange rate for my transfer?
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy.  I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee.  What is this for?
How long should I have to wait before I see the transfer in my account?
Hello, what is a virtual card and how do I get one?
What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?
I am worried about fees for top up cards?
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?