Instruct: Classify the given online banking query into its corresponding intents.
Query: If I ordered my new card last week, how much longer should I wait to receive it?
My card hasn't shown up yet.
I paid with card and I was charged a fee
Why did I get charged more than once?
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
I've just got married and want to change my name.
I'm looking in the App and can't find my PIN, where should I look?
The exchange rate is incorrect for something I bought
Does the fee for exchange change?
The ATM won't let me take out cash
I was charged and shouldn't have been charged when using my card!
I did a cash deposit to my account but it doesn't show up
I just got my new card and tried using it and it was declined?
Why hasn't my son received the transfer I sent to him earlier?
Is there a limit on auto top-up?
I seem to have lost my card.
Can I change or hold different currency?
Is there a way to lookup where funds came from?
I messed up and made a transaction using the wrong account.
There is a payment done with my card which i definitely did not do.Never seen that name before.
Why did my top-up get reverted?
There is a €1 extra fee in my statement
Why is there a payment I didn't do?
My cash deposit isn't in my account. What happened?
I am seeing a direct debit I wasn't aware of.