Instruct: Classify the given online banking query into its corresponding intents.
Query: What type of ID do you accept?
Do I need any kind of proof for the identity check?
Why is there a fee associated with card use?
I have a transfer that is pending.
For some reason, the money I added was returned.
Is there any way for you to find my card?
What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
What are the rules for a top-up?
Do you support other currencies?
Can I use as many top-ups as I want?
why do I have an unknown payment?
I was charged an incorrect exchange rate for a withdrawal.
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
I want to link to my card card with you, how?
I placed a cash deposit in my account but I can't see it yet.
Help Me!  I lost my card.  What should I do?
Can my account be topped-up by friends of mine.
My card has been lost! help!
Do you convert to Euro?
Why did I not get the amount of money I requested?
Where is a Mastercard ATM?
Yesterday I had my phone stolen.  Please advise what I should do.
Do you issue cards for someone living in the US?
I believe I got a wrong exchange rate when I got cash.
How do i secure a top-up card?
A payment on my statement is wrong.