Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my last transfer pending?
What is the average pending time for a transaction?
Weird Direct Debit payment
The app says my transfer failed
Do you offer any discounts for someone who exchanges currencies frequently?
Why hasn't the money transfer arrived yet?
Why hasn't the money I transferred into my account shown up yet?
My phone has been lost or stolen
My card is showing the same transaction over and over again.
What are then rules on beneficiaries?
Will you tell me how to exchange USD for GBP in the app?
I cannot find my phone, what should I do?
how do i get the card linked
I checked the app and my balance has not been updated for the cash or cheque deposit.
How to a go about ordering a disposable virtual card?
I want to top up by card, what do you support?
I would like to activate my card.
Why do you keep declining my payment?I tried several times already with this card and it is just not working.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
Why was my withdrawal declined
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
The bank charged me fees for withdrawing cash!
Tell me what ATMs take this card.
I need to change my phone number.
Is my top up not working?
I'm still waiting on my new card to be delivered!