Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
I would like to know more about what a disposable virtual card is?
I bought an item and now I want a refund.
Help me verify my identification.
Can I top-up any amount?
I had to pay a pound more than I anticipated!
Is my transfer pending?
How do I set up an account for my children?
Can it add money every so often automatically while I travel?
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
A direct debit appears in the app but I didn't authorize it.
I seem to be unable to make any transactions.
I'm not sure what to do about the PIN, because I don't have one yet.
I could not use my card in a store.
I checked my statement and saw a charge of one pound, where is this charge coming from?
How do I go about transferring money into my bank account?
I no longer have my phone with the app, what should I do?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
I am upset with your service.  Please delete my account.
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
Can you tell me the restrictions for the disposable cards?
Can you please explain the topping up transfer process?
How do I go about getting a virtual card?
It won't let me activate my card.
I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?