Instruct: Classify the given online banking query into its corresponding intent.
Query: I received a fee I should not have.
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
I need to terminate my account.
Do the disposable cards have a transaction limit?
wheres my pin
How come my refund hasn't appeared on my statement?
What do you require for identity verification?
The purchase I made is still pending.
Why has my card been declined?
I'm not seeing my cash deposit showing up in my account.
What places accept my card?
what is going on, i have entered my passcode and its not working
What is the strange cash withdrawal on my statement?
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
there is a transfer pending.
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?
Why does my transfer keep generating an error message?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
Is it possible for me to change my PIN number?
What country's money can I hold currency in?
Is the 1 pound charge I can see an error or an incorrect entry?
How can I tell what foreign exchange rate I will get?
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?
There is a pending 1£ charge on my statement.  I haven't purchased anything for 1£.  Why is it on my statement?
There is a payment I don't recognize
Is there a reason there's an extra fee on my statement?