Instruct: Classify the online banking query into its corresponding intent.
Query: Help, my phone was stolen, please advise!
If my phone was stolen, do I need to do anything?
I have one other credit card from the US. Do you take that?
What all is needed for the identity verification?
I got charged twice with a duplicate card. How do I resolve this?
I would like to change currency
I deposited a check a few days ago and it's still not gone in! Please help me with this
Where is my last money transaction
how long does it take to transfer money, my retailer is waiting
Where is the top-up verification code located?
I think my card is lost.  What do I do?
how much for topping up by card?
Please explain the fee on a transfer I made.
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
Is there a limit on auto top-up?
Is it possible to change my address?
I wanted to top up my account and it doesn't look like it worked
HOW LONG THE CARD VALIDITY
I would really like a physical card.
Can I use my card no matter where I go?
I don't think the exchange rate was right.
Is there a fee for making a payment? If so, let me know why.
How can I sign up for a virtual card?
My account balance has not updated since I deposited a cheque recently.
I purchased something while traveling, and the exchange rate applied was wrong.