Instruct: Classify the given online banking query into its corresponding intents.
Query: Why are my transfers getting declined?
My transfer was declined. What might the reason be?
How can I cancel my transfer?
I want to revert a transaction I did this morning
What do I need to do to get my new card which I have requested 2 weeks ago?
I have a duplicate charge
There is a record of payment I never submitted on the app.
can you tell me why my card was declined?
I've been waiting since Friday, where is my money?
Why won't my transfer go through?
What is the youngest age for an account?
Mastercard is preferred to me.
Can I change my PIN?
There are two of the same charges on my account.
I would like to order a virtual card.
Can I electronically transfer funds into my account from my American Express?
I wanted to know why a top-up I made has been reverted.
Why are my payments not working and show pending?
My statement is showing I was Charged a dollar and I am not sure why.
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
How can I delete my account?
Yesterday I had my phone stolen.  Please advise what I should do.
The ATM machine ate my card.
Why is my purchase showing as pending?
My account is depleted. Can I transfer funds from another bank?
I didn't set up a direct debit payment on my account.