Instruct: Classify the given online banking query into its corresponding intents.
Query: Why do we need to verify top-up?
Why is top-up verified?
I can't find out how to top-up my account using cash.
My exchange rate was wrong for an Item I bought!
Why did I get charged one pound seemingly randomly?
is there a fee for swift transfer
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
I see cash withdrawal activity in the app that is not mine.
I can't make purchases with my virtual card.
Is there a limit for age?
I got a declining message during a transfer? please tell me why
Where is the transfer to my account that I made?
Help me access the card I already got so I can information from it.
I did a card payment but its status is still coming as pending. Please check and inform when it would complete.
How many transactions can I do with a disposable card?
Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.
Can I receive payment in another currency?
I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
Why doesn't my card work for any transactions?
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
In my statement, I got a €1 extra fee.
I am not able to see the card PIN anywhere?
I want to cancel the transaction I made earlier
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
Can I exchange currencies with the app?