Instruct: Given an online banking query, find the corresponding intent.
Query: Am I charged a fee to transfer funds?
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
How do I know if i need a disposable card?
The ATM took my card.
Is there a top up fee?
I want to open an account for my children
How do I get extra cards?
Do you hold money and if so, what currencies do you accept?
How long does it take to recieve my new card?
What do I have to do to cancel a transfer?
What happened to the money that I deposited?
How do I order a disposable virtual card?
Why is identity verification required?
Why did I only get $20 now the full amount I wanted?
My cash deposit from a week ago is still not in my account. Can you help me please?
Are there any charges for top ups?
How do I go about changing my PIN?
I want to transfer some money from my other bank account into this one.
I made a transaction to the wrong account!
When will my new card be delivered?
Transaction refund missing from my statement.
It's been a week since you sent my card and I still don't have it.
my balance has not changed, despite depositing a cheque
How can I add a new card?
Why haven't I seen the cash from the cheque I deposited yet?
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?