Instruct: Classify the online banking query into its corresponding intents.
Query: Do I have to go into the bank to change my PIN?
Do I need to go to a physical bank to change my PIN?
What's the wait time for European transfers?
How long does it take for my physical card to be delivered.
how does my statement get updated so i know when a refund will reflect on my balance
Someone else might be using my card without my permission.
Am I allowed to transfer money to a beneficiary?
How often am I able to top-up?
Why was my account assessed a fee for an ATM transaction?
Can I let other people have access to my account in order to top up?
Can I use this app to exchange between dollars and pounds?
Will you charge for a physical card?
A withdrawal is showing that I don't recognize
Does your app allow currency exchanges between USD and GBP?
My bank card has expired, how can I get a new physical card?
I should have a refund in my statement but I can't see it
Can someone please tell me how much I can top-up?
Where will I get my card?
On my disposable card, is there a transaction limit?
I didn't want to make a transaction, I want to revert it
How old do my kids have to be use this?
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
What is the reason why the transfer shows as pending?
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
I purchased something abroad, and the exchange rate that was applied was wrong.