Instruct: Given an online banking query, find the corresponding intents.
Query: I am worried that too much time has gone by for a transfer to be completed.
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
how do i get a new card
How do I change my address ?
My card rejected a cash withdrawal. Why?
How do you figure out the exchange rate? Can you explain why I got less money than expected?
How do I get my money back for something I bought?
I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
A direct debit appears in the app but I didn't authorize it.
In a month, my card will reach its expiration date, am I required to request the next card?
Do I have a choice for a Mastercard?
I had a payment reverted and would like to figure out why.
I added money through a bank transfer and it is not showing in my balance.
How do I see my updated balance after I make a cheque or cash deposit?
how much for a physical card?
Will I know which exchange rate I will get?
What is the age limit?
Can cards be delivered? Where?
Can you tell me what i steps i should take since my card was stolen?
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
I am still waiting for verification.  Can I use my account before I am verified?
Which ATM's can I use to make a withdrawal?
What can I do if my card still hasn't arrived after 2 weeks?
The exchange rate applied was incorrect when I was traveling outside the country.
How long does it take for my id to verify?
Does it cost much or take long to get a new card? Mine is about to expire.