Instruct: Classify the given online banking query into its corresponding intents.
Query: One of my card payments has reverted
Why did you cancel my card payment?
I'm not able to activate my card how do I fix this problem?
is my pin the same as my passcode
What do I do if I still have not received my new card?
I have been overcharged. I just changed over Russian Ruble to UK pounds and it was too much. It seems something was wrong with my exchange.
My payment has been declined several times.  Can you help me?
Which fiat currencies are compatible for exchange and holding?
What are my payment options?
When do i activate auto top-up?
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
Can you tell me why I was charged $1 for a transaction?
Why do you guys need to verify my identity?
I got billed an extra pound!
How can I information on my limit for top-ups?
My phone was left at a hotel and I can't access the app.
I can't enter my passcode.
Are you able to delete my account?
Why was I charged a fee to transfer money?
I purchased something while traveling, and the exchange rate applied was wrong.
How do I know when my card will expire?
I deposited money but my balance hasn't been updated yet.
What value can I get for my currency?
Why is the pending status on my cash withdrawal taking so long?
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
Why is their a charge pending on my card still?