Instruct: Given an online banking query, find the corresponding intent.
Query: I need to find out why my pending payment hasn't gone through.
I made a payment that is not yet complete.
Who can I speak with regarding a lost card?
Can a credit card be used to transfer money?
My PIN is not working, can you help?
Could you please help me figure out why the seller has not received their money after I sent it.
What currencies can be used for top up?
My identity verification didn't work
Why can't I see a transfer to my account?
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
Top up is not working even though I have my AMEX in apple pay.
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
I requested a refund but am unable to see it in my account. Why is that?
Why was I charged a fee on a cash withdrawal?
I forgot my password to get into the app!
What do I do if I can't access the app?
Can you explain why the ATM is giving me less money than what I asked for?
I didn't make these transactions. Is someone else using my card?
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?
I'm trying to move money from my account to elsewhere, but it's giving me an error message.
I'm not satisfied with the services that you are providing.  I would like to end my services and delete my account.
What is the fee for topping up a US card?
What are the steps needed to top up with Apple Pay?
Where do I scan my card?