Instruct: Classify the online banking query into its corresponding intent.
Query: Explain how to verify my identity?
What forms of ID do you need for identity verification?
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on
I can't figure out why a transfer is still pending?
Can I make a contactless payments?
What is the maximum top up?
How much would it cost me for a bank transfer to top up my account?
Are there any restrictions on where I use this card?
What limits are the to top-ups?
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
Why didnt my top up go through
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
The card is non-functional.
It's been some time since refilled the top-up.
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
Why is my identity not being verified?
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
I am unaware of what my password is.
Why was I charged a fee? I thought shopping was free?
Why isn't my deposit showing up?
What does it mean if my payment is pending?
Do you deliver the PIN separately?
Why do you keep declining my payment?I tried several times already with this card and it is just not working.
Why is the payment from my card still pending?
Contactless payments need to be enabled for my card.
Could my daughter open an account?