Instruct: Classify the online banking query into its corresponding intent.
Query: The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
I was charged for getting cash.
What do I do to Top up my card?
What do I have to do to get a Visa card?
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?
I have to make several disposable cards per day.
What apps can I use to top up my account?
I was charged the wrong exchange rate on a purchase
How do I order a replacement for stolen card?
Does google play offer the service to Top up?
Is a SWIFT transfer acceptable?
What's the limit on total number of cards I can have?
I made a cash deposit to my account but it is not there
what are the locations i can withdraw money
Can I get my card fast tracked?
What are the charges if I exchange foreign currency?
Will I get a Visa card or Mastercard?
There are charges on my card that I haven't purchased.
Why am I still waiting for a transfer?
Can I use this card at any ATM?
Why isn't my refund showing in my statement?
Why isn't my cash deposit showing up in my account? I deposited it this morning.
Can I get information on the identity checks?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
Is it free for top ups?
How do I find the PIN?