Instruct: Classify the online banking query into its corresponding intents.
Query: Why did the top-up fail?
My top up has failed
Why was I charged twice for my item!
I am inquiring about a $1 charge on my statement.
If I don't live in the UK, can I still get a card?
Is it possible to get a second card for my daughter?
I would like a physical card
How do I know where my funds come from?
Why would my card payment be reverted?
The expiration date for my card is coming up, how do I get a new card?
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
A transaction on my card shows as pending.
how can i exchange currencies
What is the fee for a cash withdrawal?
I am unhappy with an item I bought. How do I get a refund?
I tried to withdraw cash and got declined, why is that?
Can you explain the transfer fee that I was charged?
Why is my exchange rate wrong?
Why was I charged an extra fee when doing a transfer?
Why do you need to know so much about me for my account?
What fee will be charged for exchanges?
Are you able to delete my account?
In which stores can I shop with this card?
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
Help me create several temp cards every day.
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?