Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I get my card fast tracked?
Can I choose when my card is delivered?
I need to close my account.  Your company is terrible!
Why should I have to prove my identity?
I have a contactless that's broken.
How can I change to my married name?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
Why should I verify the top-up?
Why is my cash request and the amount I received different?
Are there certain cards and currencies you support?
I still haven't received my card after two weeks, is it lost?
My address details have changed and I want to update them
What happens when a payment is reverted?
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
I've lost my card. What can I do about that?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
I was trying to top up my account and it isn't working
How do I activate and link my new card?
I cannot make a transfer to another account.
Why do you need my name and ID
I would like to know how my friend would be able to send me money
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
Can you tell me how I would go about learning where my funds came from?
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
How can I fix this?  There is a double charge on my account.