Instruct: Classify the online banking query into its corresponding intents.
Query: Am I able to get both a Visa and MasterCard from you?
Can I choose between Visa or MasterCard?
How come I can't put money in my top up account?
I tried to withdraw cash and got declined, why is that?
Need a new card, mine is expiring.
explain the interbank exchange rate
What is the estimated time on an urgent transfer from China?
If my PIN number is rejected, how do I solve it?
Why should I have to prove my identity?
should i contact customer support if i can't edit details
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
I'd like to use my American Express to place money into my account.
Where can I have a new bank card sent to China?
Why is there a 1 euro fee on my statement?
I was charged twice.
I do not understand what this particular direct debit is ?
Can I top up my account with Google Pay?
Do you accept SWIFT transfers?
Is there an age limit to when my child can use these services?
A transfer could not be completed.
My balance was not updated after transferring money.
i have been trying to add money with apple pay but it wont work, why?
I've just moved and I need to change my details
How can I change my PIN even though I'm out of the country in Austria at the moment?
Help!  What should I do?  My phone was stolen yesterday.
Please tell me if I'm going to be charged for sending out more cards?