Instruct: Classify the online banking query into its corresponding intent.
Query: Are there any top-up limits?
Do I need to use a limit on top-ups?
How do I get a refund for something I bought?
How do I set up an account for my children?
Why do I need to verify my identity?
The applied exchange rate is wrong for the cash I got abroad.
My statement contained a one pound extra fee
Can I use a different bank ATM than my own?
My payment's stuck on pending.
Reverted top up
There's a payment with my card that I didn't perform. I don't know that name shown.
Why was my cash withdrawal cancelled at the ATM?
Is there a way to make my money usable in another country?
I just got a new card how do I get it to start working?
I need to transfer funds from my other bank account into this bank account.
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?
Can I use any card and currency?
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
Can I link my card I previously received?
Please tell me how I can get a virtual card.
Are there any fiat currencies that you will not work with?
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
What is the limits on the number of disposable cards I can have?
I am not recognizing a debit payment from my account.
What to do if my card has been used without my permission?
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.