Instruct: Classify the given online banking query into its corresponding intent.
Query: Is auto top up a provided service?
auto-top up option can be found where?
I can't get my actual card to work
Why did you charge me extra for withdrawing money?
Is there a reason why my card was declined when I attempted to withdraw money?
I would like a physical card
My transfer to another account was not allowed. Why is that?
I need a list of currencies you accept for exchange.
Why would a transfer to an account not be allowed?
What is the way to go about getting a virtual card?
The ATM I used for foreign currency provided the wrong exchange rate.
Why isn't the transferred money there?
The app failed to verify my id.
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
I want to activate the card.
Can I top up using my apple watch?
Help! I need to cancel a transaction.
My PIN is not working, can you help?
Why am I being charged extra when I withdrew money?
why isnt my cash withdrawal showing
Where is my pin? I don't have it yet
I was charged an extra pound.
How long will the transfer take?
Will you guys charge me for topping up by transfer?
What is identity check?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?