Instruct: Classify the online banking query into its corresponding intents.
Query: Can I change from AUD to GBP?
How can I exchange AUD for GBP?
What if I don't verify my identity?
How can I cancel a transfer I made
How can I fix this?  There is a double charge on my account.
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
Are there virtual disposable cards?
I would like to purchase another card.
My card has been pending for a while, what should I do?
Why was I charged twice for my item!
I want to use auto top-up. Is there a limit?
Help me cancel a transfer.
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
Are there any charges for receiving money?
What are the top up fees for using an European bank card?
Where can I withdraw money from?
Where can I activate my card?
What if I don't want to disclose all of my identity details?
How do a reverse a duplicated charge?
My card payment wasn't declined
Why was I charged a fee for my withdrawal?
Are there charges for using a bank card to top up
How do I go about unlocking a pin?
Can I change my name?  I am not married.
Show me where to order my card.
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!