Instruct: Given an online banking query, find the corresponding intent.
Query: Let me know what the steps for the identity checks are
Where can I verify my identity?
Is there a limit to a disposable virtual card?
how much to get my card in 2 days?
Why is the transfer still pending?  Can I do something?
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?
Why is the app showing a still pending message on a withdraw that has already been done?
How do I add the card I just received to show up in the app?
Is there a way to undo a transaction?
I did a transfer earlier but see that it failed to go through.
what was the $1 fee i got
I lost my card, what do I do now?
Need help to get my card to work.
Is it possible to use my apple watch for topping up?
Are EUR exchanges allowed?
Why is my balance the same after a transfer?
I need to know why a money transfer is available.
Can you explain why my payment was charged a fee?
What is the extra fee I was charged when using an ATM?
Do you have an option for auto top up?
I goofed up and used the wrong account.  Please help.
I would like to know what the restrictions are for the disposable cards.
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Why was I charged a fee on a cash withdrawal?
Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?
I could not transfer funds to a beneficiary; is there a problem with your software?