Instruct: Classify the online banking query into its corresponding intent.
Query: I think there has been a mistake on my exchange rate for this purchase.
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
My balance is not what I thought it was following an ATM withdrawal
If I want a friend to top off my account, can they?
Show me where I can see the PIN?
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
My American express works with my apple pay, why is top up not working?
Do I pay a fee for SEPA transfers?
How come my cash withdrawal came with an unnecessary fee?!
Explain why my card payment wouldn't go through.
What are your exchange rates calculated from?
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
I deposited a cheque, but my account balance stayed the same.
The app is showing a payment I never made.
Please tell me how to get a card if I reside in the US.
I need to get my card quickly
I was not distributed all of cash that I requested
Why has my payment been declined? I paid by card.
I am not supposed to be charged a cash withdrawal fee, but I was.
I want to transfer money. How do I do that for my account?
Can my salary be received here?
I can't get the card itself to work.
I haven't been sent my new pin!
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.