Instruct: Classify the given online banking query into its corresponding intents.
Query: It won't let me verify my identity.
What should I do if I can't prove my identity.
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.
There is a direct debit fee in the App that I didn't do.
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
I was unable to transfer money from my account.
Is my country's currency supported by your system?
What's the expected wait time to recieve my new card?
Can my children get an account?
Can you tell me why my credit card was declined while trying to top-up?
Is there any way to get my salary in a different currency?
I exchange my currency quite a bit.  Do I get an exchange price break?
Why hasn't my friend received the transaction?
What do I need to do to link my new card for my account?
How do I use the app to exchange currencies?
We want to start a college fund for my daughter.
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
I have one of your cards, but I don't know how to link it.
What documents do you need to verify my identity?
How do I top-up my card with a cheque?
Can I deposit a check?
My transfer isn't in
I did a payment but the app cancelled it.
I would like to link my card to my account.
Can I use your app to exchange USD for GBP?
Where did the  €1 fee in my statement come from