Instruct: Classify the given online banking query into its corresponding intents.
Query: I cant find my card.
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
Cancelling a transaction
Where is my cash deposit in my balance?
I want a refund on this.
Why was the payment on my card declined?
My virtual car is not working.
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
Why is the exchange rate on my card payment different than I expected?
Can you make sure I get a MasterCard and not a Visa?
I don't think I made this transaction on my statement
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
I would like to receive a refund for something I bought.
I tried activation my card and it didn't employment
Why hasn't my balance been updated from the check deposit I made?
I tried using my card at multiple vendors and now it's not working.
Will I have to wait much longer for my new card to arrive?
What steps do I have to take to change my PIN?
My card activation is failing.
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.
How long is a transfer in the pending status?
Are there specific ATM's that I can draw money from?
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
Do you know when the withdrawal will show?
If I want to can I set up a new PIN?
I made a cash withdrawal and was charged a fee incorrectly can you help with this?