Instruct: Given an online banking query, find the corresponding intent.
Query: How do I withdraw money?
What is the closest ATM?
Can someone please help assist me by explaining to me why my pass-code is not working?
There's a payment with my card that I definitely didn't do myself, never seen that name before.
Why hasn't my top up gone through?
What do I have to do to get the contactless to work?
What happens if a merchant doesn't accept  you payment?
Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.
I purchased something abroad and the incorrect exchange rate was applied.
What currency is acceptable for a top up?
Can cash be used in physical locations to top up?
Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.
It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.
I am having trouble doing a transfer. A "Decline " message appears after making the transfer.
Can you tell me where my funds come from?
For the identity check, do I need any kind of documentation?
I'm not sure how to complete the identity checks process.
My things were stolen and I need to know if I can still use this app.
How can I request cash back? The ATM just gave me a different amount than what I've been charged though...
What is the identity verification process?
I got cash abroad and need to check the exchange rate
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
do you accept from usa credit card?
my cash withdrawal is pending, why?
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
What are the steps to verify identity?