Instruct: Classify the online banking query into its corresponding intents.
Query: Is it normal to be charged an extra fee when paying with my card?
How was I charged extra when I used my card to pay?
i have been trying to top up my account with a check but it won't work
What is the exchange fee that is charged?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.
I need to order a new card.
I didn't withdraw cash but I see that transaction on my app
I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?
Tell me why my card payment would be reverted.
Can you provide me a disposable virtual card?
Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...
Why would a card payment be declined?
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?
is it possible to get a refund for something I purchased?
How much do I have to pay if I want to transfer money?
Why didn;t my payment work
Can I see where my funds come from?
Where do I have access to a virtual card?
If I want to can I set up a new PIN?
Why is there a fee added to my statement?
If I wanted to change my PIN, how would I do that?
Am I able to top up with Apple Pay?
I have a transaction showing multiple times.
When I got my cash, the amount was not what it should have been, based on the exchange rate.
When are you going to activate my card?
Where do I find how to top off with a check?