Instruct: Given an online banking query, find the corresponding intents.
Query: A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.
I did not get the right exchange rate while getting my cash out.
Where is this card accepted?
Is there a  way to  get around fees
I was removing a dollar amount from my account and now don't have access to my card.
Help me activate my card.
How long will my transfer be pending for?
How can I receive my salary with a different currency?
Show me the source of my money.
Can i receive transfers from my employer this way?
I bought some things in the morning but the payment shows as pending
I was wondering if I could get a second card on this account? I would like my daughter to have one.
how long does it take to get my card i am in a rush
I requested $100 but only got $20
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
Would I be able to use SWIFT transfers?
How did the extra charge on my card come in effect?
How fast can I transfer something from China?
Why do we need to verify top-ups?
If I exchange currencies frequently, is there a discount?
How long do deposits take to appear? I've been waiting for more than a week and need the money!
I want to close my account & I will never do business with you again.
Why hasn't my withdrawal shown on my statement?
Is there an exchange rate?