Instruct: Classify the given online banking query into its corresponding intent.
Query: I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
It does not appear that my message went through.
I'm looking in the App and can't find my PIN, where should I look?
I cant transfer money into my account
Can I get a Visa instead of a MasterCard?
I entered the correct pin but I still couldnt get funds.
Which fiat currencies are supported?
Why was I charged twice?
Can you please explain to me why there is an extra €1 fee in my statement?
I had to pay a pound more than I anticipated!
When will a transfer from the US post?
There was a fee charged when I paid with my card.
How long should it take for my new card to arrive in them mail? What should I do if I never receive it?
I need my card immediately.
Are you sure this is the interbank exchange rate? This rate is really bad.
Is there a way to recover my password?
Can both a Visa and Mastercard be received from you?
I would like for someone to tell me which fiat currencies that your company supports.
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.
how much is the fee for topping by card
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.
I think that the exchange rate for the withdrawal of my cash is not right.
why do i have a failed transfer
I bought something in another country but the exchange rate is wrong
How do I use a check to top up?