Instruct: Classify the given online banking query into its corresponding intent.
Query: I could not get my card to work at a shop.
I had a decline on my card. Why?
I would like to receive instructions showing the verification process for top up cards..
How many physical cards am I allowed to have?
Is there a tracking number for the card you sent me?
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?
What happened to the money that I deposited?
My top-up was rejected
Hurry and refund me, I am waiting
can I be charged for topping up by card
There is a  €1 fee on my account I didn't authorize
Why do I need to have my identity verified?
I want to get few more physical cards
Is it possible to get a Visa and Mastercard from you?
Where is the closest ATM to me?
What are the acceptable currencies for adding funds?
Is there a way to change my PIN without having to go to the bank?
I am sure I have plenty of money to transfer but my transfer is being declined.
Why do I have two charges It should only be one charge?
Can I choose between Visa and Mastercard?
I lost my phone. Can I disable to app?
How much is ok for me to top up with?
Please list what fiat currencies are supported for both holding and exchanging.
How do I go about getting an actual card?
I no longer have my phone, what should I do?