Instruct: Classify the given online banking query into its corresponding intents.
Query: Weird Direct Debit payment
I have an unauthorized direct debit on my account
My wallet isn't showing my top-up, did I do something wrong?
How soon will I get my card?
I want to have an item refunded can I do that?
I bought something and I take issue with the exchange rate applied.
I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.
I need to reset my passcode, this one isn't working
How can I change my old pin to a new one?
what's my top-up verification code?
I wanted to know why there is a transfer of mine pending.
I was trying to top up my account and it isn't working
How's the exchange rate?
I am trying to revert a transcation I did this morning
I have transfered to my account before but it is being declined now?
I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.
I want to inactivate my account.
Where is this card accepted?
I'm pretty sure my top up is still pending.
I want to get a refund.
What should I do?  I topped off but the app reversed  it.
I tried topping off my account with a card, but the money is not in my account despite the charge going through
What are the auto top-up policies?
I transferred money to my account but it is not showing.
is there a fee for swift transfer
Are EUR exchanges acceptable?