Instruct: Classify the online banking query into its corresponding intents.
Query: I think you reverted my top up.
I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?
How come there is an extra fee on my statement?
How do I change my PIN abroad?
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
IS there a fee to exchange currency?
I believe I got a wrong exchange rate when I got cash.
Someone mugged my and stole everything.  I can't use the app.  What should I do?
Can you help me retrieve my card?
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Is top-up possible with Apple Pay?
You've incorrectly calculated the exchange rate for my cash withdrawal
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?
How do I switch to a different currency?
My balance is not what I thought it was following an ATM withdrawal
What locations can I get money from?
are multiple currencies acceptable?
I want to get a Visa card
Why should I have to prove my identity?
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
What is the minimum age required to open an account with your service?
I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?
I have a cash withdrawal that I don't recognize.
What is the $1 transaction on my account?