Instruct: Classify the online banking query into its corresponding intent.
Query: Do you guys have any age restrictions?
Do you offer account services for children and teens?
What would cause a transfer failure?
Do you accept cheques for top-up?
I lost my phone. What do I need to do?
I want to deactivate my account.
What are the steps for depositing cash into my account?
What's the process to receive a second card?
Is USD free to top up with a US card?
is there a fee for swift transfer
I need to find out why my pending payment hasn't gone through.
I forgot what my pin number is and now am blocked can you help me get in?
I would like to know if you use Visa or Mastercard.
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
How long is the delivery time to the US?
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Why do I have a charge for an ATM withdrawal? I thought these were free?
Is there a specific date it can be delivered by?
The top-up verification code is not visible.
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
I would like to use this cheque to top up.  Can you tell me how to do that?
How long do transfers take to go though
My statement has not shown my refund.
How much is it to buy another card? I was hoping to buy another one.