Instruct: Classify the online banking query into its corresponding intent.
Query: It says pending status for my payment. Why?
I used my card to make a payment a while ago and its still pending, Why is it taking so long?
What is the charge for topping up a card?
How would I change my details?
Why hasn't my card arrived yet?
My virtual card is just not going through.
Can you tell me why my top-up was canceled?
Can you tell me the names of the fiat currencies that I can use at your institution?
My recent transfer didn't go through - why not?
Why is the refund not on my statement?
tell me how I can order my card.
Verifying top-up cards necessary?
How can I dispute a debit transaction?
I found a charge on my debit that I did not make.
When will my top up be approved?
I have a transfer that is still pending.
A direct debit payment I didn't do shows in my app
There is a strange payment on my card.
How do I replace my card before it expires?
I need to get a disposable virtual card?
My top-up hasn't happened yet.
What can you tell me about the card PIN?
What identification is required to activate my card?
The app has rejected my top up.
I don't recognize this withdrawal on my statement
how much do you charge to top up US cards?