Instruct: Given an online banking query, find the corresponding intent.
Query: Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
When will my top up go through?
What is the pending payment on my card about?
There is  an extra 1£ charge on my app. Why did it charge me extra?
My phone was taken yesterday, is there something that I need to do?
I am looking for my top-up verification code and cannot find it.
I haven't gotten my new card.
How would I go about getting a physical card to use in stores?
Can you tell me the status of my new card?
I forgot my PIN number.
I lost my wallet and all my cards were in it.
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
Why hasn't my friend's transaction arrive yet?
My new card came in.  How do I activate?
How do I edit my details?
What countries can I use your services?
I took out money and there is a fee.  Why?
My address is incorrect on my file.
this verifying the top up is annoying
How do I start auto top up?
Is my credit card supported for top-ups?
Let me know what the steps for the identity checks are
I needed cash from the ATM but I couldn't get it.
What is this cash withdrawal I don't recognize?
Is something wrong with my account, my balance didn't change after I transferred some money
Why did my transfer to a beneficiary fail?