Instruct: Classify the online banking query into its corresponding intents.
Query: Tell me how to change my details.
I just had a wedding and I want to take my spouses name.
What should I do if I can't prove my identity.
Is there a top-up limit?
When will my transfer post to my account?
I was declined when I tried to withdraw cash!
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
Why hasn't my top-up finished pending yet?
I just pulled money out of the ATM and was charged a fee, WHy?
DO you know the reason for the identity check?
My card failed to work when I was shopping in a store
My account isn't showing the refund
Tell me more about getting a virtual disposable card.
Tell me why my balance did not change when I tranferred cash.
Where can i exchange between GBP and USD
Do you offer any discounts for someone who exchanges currencies frequently?
After inputting the wrong pin too many times, can you now help me unblock my pin?
When will my money be in my account?
Why am I being charged a fee on a card payment?
What happens with the duplicate charge in my account?
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?
Is there a way to set up an auto top-up?
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
Is it possible to hold money in multiple currencies?
please help my transfer go through