Instruct: Classify the online banking query into its corresponding intent.
Query: Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?
My card was declined but it shows as multiple charges?
My card has gone missing.
Why didn't my top up work?
Do you support direct deposits from my employer?
Where can I see where funds came from?
How much does it cost to make transfers?
My payment has been returned.
the transfer to an account wasn't allowed is there any other way for me to do it
how much for a physical card?
Using international ATMs messes up the exchange rate.
Looks like my card payment was cancelled.
I was checking my statement and I think one of my card payments has reverted
my payment was rejected
Does it cost extra to send out more than one card?
What are the guidelines for the disposable cards?
How can I find a way to transfer money without it being rejected?
Can you convert to EUR?
I have an unknown charge.
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
i withdraw cash from the ATM and was charged a fee
How long does it take for a transfer to be in my account?
My ATM withdrawal was declined.
How long will it take to transfer something to China urgently?
Do I have to go somewhere to activate my card?
I want to use my account before identity verification