Instruct: Classify the online banking query into its corresponding intents.
Query: Why is a transaction still pending?
I took out money from the ATM and it's still showing as pending?
Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?
I don't live in the UK. Can I still get a card?
why hasn't my virtual card come yet?
Why are you keeping my money from me by declining my card? What is going on?
In my app, a direct debit payment that I didn't do shows up.
Where can I verify my identity?
I need more physical cards.
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
Will you set a limit to my top-up?
I sent a payment but now it's not showing up.
I want to use a cheque to pay.
Where is my money transfer?
Explain the extra fee on my card when paying.
Am I going to be charged for topping up by transfer?
I am still waiting for the cash to be returned from a cheque I deposited!
What is the maximum number of transactions that I can put on a disposable card?
why was my payment reverted on the app
Why didn't my card payment work?
My card is stuck in an ATM machine, how do I get it back quickly?
Is there a way to top-up when it reaches a certain balance?
Can you tell me how I go about activating a new card?
What if my top up didn't work?
Is USD free to top up with a US card?
I transferred some cash and it has not arrived yet.