Instruct: Given an online banking query, find the corresponding intent.
Query: I have just read my statement and there is a payment I don't recognise.
i disagree with a charge
Can I see where my money came from?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
How are top-ups verified?
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
I tried to make a transfer but it failed. will you tell me why?
I am having trouble withdrawing cash.
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
Card refund is not showing up in my statement.
Why is my disposable card not working?
Can I top-up automatically?
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
I am still waiting for a money transfer to appear.
Can I get a card? I live in the US.
Is topping up with cash allowed?
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
Why was I charged a fee for my withdrawal?
I would like to make sure it is delivered on a certain date.
My PIN is not working, can you help?
I only made one transaction at this place, but it's appearing multiple times.
How do I order a card?
Where do I go to cancel a transaction?
I need a new card to replace an expired one. Will it cost anything, and how soon?
How can I get my Google pay top up to work?