Instruct: Classify the online banking query into its corresponding intent.
Query: How do I top up with a cheque?
Can I top-up by cheque?
What is preventing me from adding a specific beneficiary?
Why can't the person I sent the money transfer to see it?
How do I change the details in my account?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
What do I do to activate?
I found a transfer fee - is that correct?
Still waiting on my refund...
A direct debit payment I didn't do shows in my app
When did you start charging to make a withdrawal? How much is it now? I always thought it was free.
cancel my account
I tried to use the ATM with foreign currency. The conversion rate applied was wrong.
Why aren't my payment funds available to me?
My wallet is empty even though I topped it up an hour ago.
How long will a transfer take from Europe?
I need to get my card quickly
Can I transfer my payroll to the bank?
What do I do if I still have not received my new card?
Help my prove my identity.
I just checked my account on the App and there is a payment on there that I did not make.
why was i charged a small amount
How can I tell where the money came from?
Can I use a transfer to receive my transfer?
Can I use any card and currency?
What's going on? My card wont accept any transactions.