Instruct: Given an online banking query, find the corresponding intent.
Query: How do you do exchanges?
What foreign exchange rate will I get?
I need to reset the passcode.
I need to update my phone number.
Do you know the reason why my card payment was declined?
I am from X but am traveling to Y - how do I get currency for Y?
Where is my card?
The wrong account was used during a transaction.
I see in the app some cash was withdrawn, but it's not mine.
I ordered something online a while ago and I haven't gotten it. I would like a refund.
What is the most I can top-up?
I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived.  I definitely sent it to the right place, can you confirm where the money is?
Do you ship your cards anywhere?
can i verify my identity i the app
How quickly can I transfer something to China?
I would like to cancel my account.
I can't get my actual card to work
There is a refund missing.
The balance has not been updated.
Where are the cards delivered to
How do I check security settings on my card?
This transfer incurred a fee that I don't think is right.
Is getting my identity verified required before I can use my account?
Why should I verify the top-up?
how do i avoid charges in the future
There is a Direct Debit that looks suspicious.