Instruct: Classify the given online banking query into its corresponding intents.
Query: There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?
In the app, I see a withdrawal I didn't make.
What is the first step I need to make for being able to access my account?
Why haven't I gotten my new card?
How long does the "pending" period of a transfer take?
I am waiting on this refund, hurry up.
I would like to receive a refund for something I bought.
Tell me why my transfer is pending.
The atm didn't give me all my cash
Please list the countries you support.
i have been trying to top up my account with a check but it won't work
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
Help!  I fear that my card was stolen,
What went wrong with my transfer?
Am I able to do a SWIFT transfer?
Why has my top up been returned?
I got a declining message during a transfer? please tell me why
How do I protect my phone from someone using it after I lost it.
Can I use American Express?
Someone must have found my card details as I don't recognize these transactions.
Why can I not get cash from the ATM?
why was my payment reverted on the app
Is it possible to top-up automatically?
I have yet to receive my virtual card
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
I went to do a transfer and it was declined.