Instruct: Classify the given online banking query into its corresponding intents.
Query: The app does not recognize who I am.
The app isn't letting me log in, but my info is correct.
My money I added isn't on my card.
Will money be added automatically when necessary?
My card has an expiration date, will you send a new one automatically?
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
Why can't I take money from my account?
I don't understand where this charge came from.
My card no longer works.
Why hasn't my refund appeared on my statement?
My card arrived but I don't know how to get my PIN.
How long will it take for my cash withdrawal to stop pending
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM
Asked for $100 but only got $20. Why would this happen?
I think my card is broke?
How does someone else top up my account
Will it cost me to get a second card?
What happens when a payment is reverted?
Can I get an update on my replacement card?
What are these disposable cards meant for?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
Are the delivery days flexible?  My schedule only allows me to be a available on specific dates.
How can I go about getting a disposable virtual card?
Can I use my card while on vacation overseas?
Can you tell me what i need for the identity check?