Instruct: Classify the given online banking query into its corresponding intents.
Query: Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
I notice there's a pending payment on my card.
Why hasn't my withdrawal shown on my statement?
What is this fee showing up in my account for?
if i found a lost card can i put it back in app
I want to know about your refund policy.
Should i uninstall the app before i try it again?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
Is there a way to see where my money originally came from?
Is topping up with cash allowed?
How do i go about linking a new card?
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
Is it possible to exchange USD and GBP on the app?
My card is stuck in the ATM?
Why was the payment on my card declined?
How do I fix a broken card?
How long does it take for the transfer to go through?
Why is your exchange rate so bad?
I need my PIN, where is it?
Show me the source of my money.
I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee!  I never would've made this withdrawal if I'd known I'd be charged so much.
What are the reasons to be charged a fee on card payments?
I have an unauthorized charge.
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?
Do you give out Visa or Mastercards?
Is it possible to order a card?