Instruct: Given an online banking query, find the corresponding intents.
Query: Why did the cash deposit not show up in my account?
I deposited a cheque with some money, but the balance hasn't changed.
Which countries do you operate in
Is there a charge for a physical card?
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!
There was a direct debit from my account and I didn't authorise it
I cannot try my PIN anymore.
Whats the transfer process
Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?
What countries do you operate in?
I have a fee listed for a transfer.
At what age can a person open an account?
What is your opinion on the exchange rate?
how to track the card you sent
How can I know where my card will be accepted?
What can i pay with out  fees
Have a payment that I haven't done.
I can't log into my account because I lost my password
Can I get a full list of instructions for identity checks?
the product is not working, can I get a refund?
My card did not go through in a shop
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
how can i add money to my account if you don't accept cash
Why was I charged for withdrawing cash?
Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.