Instruct: Classify the given online banking query into its corresponding intent.
Query: still need to get card pin
is my pin the same as my passcode
I noticed my exchange rate was incorrect when I got cash.
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
What should I do after I've moved and need to update my personal details?
I may need to exchange my USD for GBP, can your app do that?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested.  I believe my account was charged for 100 but I only got 80.  Is there any way we can solve this problem?
I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?
Can somebody else top up my account?
Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen  and will like for you to trace back to make sure.
How can I check on the status of my new card?
There's a card payment with a name I don't recognize
My phone was stolen, what should I do first?
If I top up using a European card is there a charge?
Why is checking my identity important?
The exchange rate was wrong?
What needs to be provided for identity verification?
Where can I find information about where my money came from?
What is a pending cash withdrawal?
Please give me both a visa and a mastercard.
How can I see the progress of delivery of the card that was sent?
Can exchanged be made to EUR?
Can you please tell me why my cash withdrawal is still pending?
I need Australian dollars instead of UK currency.
There is a payment done with my card which i definitely did not do.Never seen that name before.