Instruct: Classify the given online banking query into its corresponding intent.
Query: I just moved. How do I give you my new address?
after i got married i need to change my name
I have been charged an extra fee when buying from your store. Why is this?
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
who should i contact if my refund doesn't go through?
Is there a fee to top up by bank transfers?
What does pending mean on a cash withdrawal?
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
Transferring money using credit card
How long before I can see that my cash withdrawal has taken place?
Is it possible to cancel a transaction?
I've been trying to do a transfer multiple times and have failed? Is the system down?
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.
How much can I withdrawal in one month without incurring fees?
Can you tell me how many currencies I can hold?
How do I deposit through bank transfer?
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
I just looked over my statement and I don't recognize the name of a card payment.
I need to transfer something from China, How long will it take?
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.
I look but I see no virtual card. Why is that?
The ATM did not give me as much cash as I requested.
I want to add funds to my account. What payment methods are accepted?
What's the process for topping up by card?
My transfer says pending. What does that mean?