Instruct: Classify the online banking query into its corresponding intents.
Query: Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
Why can't I complete my transfer?
How do I get my card out of the ATM?
Why have I been charged a fee for cash withdrawal?
When I got cash the exchange rate was wrong
Are there specific ATM's that I can draw money from?
Can you help me get a disposable virtual card?
The amount of cash I received did not match the amount I requested
Why hasn't my friend received the transaction?
Do you have a children account available?
I got a new card and can't find where to link it.
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?
Change of location, need to change details
What will my exchange rate be?
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
After inputting the wrong pin too many times, can you now help me unblock my pin?
Can I set my own top-up limit?
How long do I need to wait til my top up isn't pending?
Why can't I take money from my account?
I recently bought an item using my card and I was charged an extra fee why is this?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
Can I get an update on my replacement card?
Why was my top up cancelled?
How is the current exchange rate?
Will the system automatically update once there is no more money left?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.