Instruct: Classify the given online banking query into its corresponding intents.
Query: why is there a fee for a payment on my card?
Why have I been charged a fee for card payment?
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
Please inform me how to get a new card as mine is about to expire.
Where can I find my card PIN?
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
My Identity verification hasn't passed yet is it possible to use my account?
You provide support in what countries?
Can you  tell me how to get AUD not GBP?
Is there a limit on how much I can top up?
What method do you use for the exchange rate?
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
I got charged fees for withdrawing cash!
I have just read my statement and there is a payment I don't recognise.
What's taking my top-up so long?
Can the exchange rate change while I am in the process of making a withdrawal?
I transferred some cash and it has not arrived yet.
Are you able to make exchanges to EUR?
I need to know the if there is a limit on the amount for auto top-up.
Do you have a tracking number for the card I was sent?
I'd like to provide my daughter with a card - could I get an additional card from my account to give her?
How come I can't put money in my top up account?
What may be the reason that my transfer did not go through?
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
Can I stop a transaction?
How soon do cards arrive after I order them?