Instruct: Classify the given online banking query into its corresponding intents.
Query: My card is about to expire. What do I need to do to keep using my card?
I think my card is expiring, what happens then?
What kind of costs are involved for exchanging currency?
What happens if I forget my PIN?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
Why is my top-up showing as cancelled?
Can you activate my card pls
Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?
My payment has been cancelled
My bag got stolen with all my cards. Can you please cancel my card and send a new one?
Why is it taking so long for my pending transaction to post as cleared?
Are there any charges for receiving money?
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.
I need help proving that this is really me and to verify my identity.
Is there a fee for european bank cards?
I have a duplicate charge
I tired but an unable to activate my card.
How is the current exchange rate?
What is your shipping policies for cards?
I am seeing in the app, some cash witdhrawals that I did not authorize.
How long should I have to wait before I see the transfer in my account?
How come I was charged a transaction of $1?
Why was there an extra charge because I used my card to pay?
I don't have the means to prove my identity.
Where is my refund? it appears to be missing.
I want to know where my money comes from.