Instruct: Classify the online banking query into its corresponding intent.
Query: How much extra will I be charged for exchanging foreign currency?
Any extra charges for exchanging currencies?
What do I do to close my account?
Is there a specific date i can have it delivered?
Where can I have a new bank card sent to China?
Why does top-up require verification?
I haven't yet received money that I transferred
What does it mean if my payment is pending?
I could not use my card in a store.
How often can I top up?
How much could I top up?
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
I think my top up may have been reverted, what do I do?
There is an extra $1 charge on my statement, why is that?
How many payments can I make using a virtual card?
I wish to top up using a cheque.
My exchange rate is wrong when I get cash.
I need to change my card PIN.
I want to cancel a transaction from this morning.
I'm expecting a refund but it's no where to be seen
Why wouldn't my contactless work for the metro?
Where do I go to see the source of my available money?
How do I order a new card when my old one is ready to expire?
Why are my transfers getting declined?  I havent had a problem in the past.
My wallet was stolen and all my credit cards were in there.  HELP?!!?
Someone withdrew money from my account, and it wasn't me.