Instruct: Classify the online banking query into its corresponding intents.
Query: The exchange rate for foreign ATM currency is wrong.
I tried to use the ATM with foreign currency. The conversion rate applied was wrong.
Is it possible to get a new card in China?
The refund on my account hasn't shown up
I put some cash into my account but it's not displaying that on my balance.
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
I am not in the UK can i get a card?
I have a payment I didnt make on my account
I forgot the code I need to get into the app.
Is a physical charge extra
I saw there is a cash withdrawal from my account via the app which I did not complete.
Verify top-up card help?
Please help me with the activation of the new card.
Will my card be here soon?
There is a fee for a transfer, please explain that to me.
My card is about to expire.  Where do I get a new one.
Is there any type of fee for currency exchange?
Is it possible to get a refund?
I did not ask for the amount of cash that I received.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
Do you supply both Visa and Mastercard?
Where do I pay with my debit or credit card?
How can I change my Rowlock ?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
Can this convert money?
I tried entering my passcode and it isn't working. Can you help?