Instruct: Classify the given online banking query into its corresponding intents.
Query: I don't have a way to prove my identity.
Why isn't this accepting my identity?
How come I got to pay to get my money from the ATM?
Please tell me how I can get a virtual card.
Help me with a PIN change.
what are the locations i can withdraw money
I don't have my card in 1 week.  Should I be worried?
Help me!  I don't know what my password is.
If I exchange currencies on a regular basis, is there a discount?
Why cant I send money to a beneficiary?
Are there top up charges for US cards?
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
What is the highest amount I can top-up?
A duplicated payment was made for something.
How can I exchange to EUR?
What proof of identification is needed?
When can I expect my transfer to reach my account?
I see my transfer was declined.
I have a card that expires in the coming month, do I have to specifically ask for the updated card?
Hey I thought transfers were free.  Why are you charging me?
I am being charged a pound out of nowhere. What is this?
can i see money source?
What I topped up was reverted by the app.
can you express my card to me?
What's the exchange fee?
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP