Instruct: Given an online banking query, find the corresponding intent.
Query: What are the disposable card limits?
What limits are there on the virtual cards?
If I top up by card, what options do I have re: currency and card type?
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
Why does my statement show an extra fee?
How's the exchange rate?
When will my cash withdrawal show/
Why does my top-up get cancelled?
why isn't my top-up going through?
What's the phone number to freeze a card?
My pin isn't here yet
Can you tell me where  can change my PIN?
I think someone may be using my card.
How can I get a Visa and Mastercard?
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I would like to know why so much identity information is required?
The exchange rate for my withdrawal was wrong.
My balance was not updated after transferring money.
My card is not working at stores.
The ATM didn't give me what I asked for but my balance says it did
I should have a refund in my statement but I can't see it
Why is there a direct debit to my account? I didn't do that.
What is the charge for receiving a SEPA transfer?
How does a disposable virtual card work?
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
How many cards am I allowed?