Instruct: Classify the online banking query into its corresponding intent.
Query: I cannot get my virtual card to function.
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
I think my top up may have been reverted, what do I do?
My top up was denied
Is this card available to Americans?
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?
Why has my payment been declined? I paid by card.
What does top-up verification do?
I want to get a Visa card
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
How can I change USD to GBP?
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.
Why is the cash not showing in my account for the check I deposited?
Why is it important to verify my identity?
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
How do I use bank transfer to top up my account?
I want to use auto top-up. Is there a limit?
I tried to withdraw cash and got declined, why is that?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
I see cash in my app but I did not get it.
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
I thought I was going to receive more currency?
How do I get extra physical cards?
My salary is in GBP, do I need to exchange it before putting it into my account?
Why would my payment have been returned to my account?