Instruct: Classify the given online banking query into its corresponding intents.
Query: I added funds to my account but the app didn't process it.
is there a way to fix my top up
Why am I being charged for the same thing twice?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!
Can I make an account for my daughter?
I see a transfer fee, but to my understand, that should have been free, what happened?
Where can I go to get my PIN unblocked?
cash and check deposit has not gone thru
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
I'm not sure why the card payment didn't work.
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
I don't know what this Direct Debit payment on my account is for.
When will my top up go through?
My card is stuck inside the ATM, what am I supposed to do?
Can I order a new card?  Mine is about to expire.
I was declined a transfer
Please explain how disposable virtual card work.
Can I choose from either Visa or Mastercard?
Tell me more about getting a virtual disposable card.
I have arranged a transfer, but no longer need to send it. How do I stop the transfer?
How do I go about ordering another card?
You accepts my card?
I found a charge on my debit that I did not make.
My card doesn't seem to work anymore
How many cards am I allowed?