Instruct: Classify the online banking query into its corresponding intent.
Query: Why do I see an extra €1 charge on my statement?
€1 was in my statement as an extra fee.
When exchanging currencies, is there an extra fee?
I need my card to be delivered fast
My card payment still pending
I messed up and made a transaction using the wrong account.
Tell me why I need top-up to be verified?
Can I exchange an item for a refund?
There is a card payment I'm not familiar with.
I have a US credit card, will you accept it?
Hurry and refund me, I am waiting
I need to make a transfer from Europe, how many days does this take?
With this app, will I be able to exchange currency?
How many disposable cards can you own?
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
I'm still awaiting for the completion of the transaction.
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
I can't make purchases with my virtual card.
My app is showing a cash balance that I did not receive.
There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.
I need to deposit my virtual card, how do i do that.
I am missing a refund amount on my account.
What can I do to track the card you sent me?
Is my card ready for use or does it need activated and if so how?
I withdrew cash and was charged