Instruct: Classify the given online banking query into its corresponding intent.
Query: can the delivery be specific to my needs?
When can I expect my card? I live in the US.
Who do I call to cancel a transfer?
Why use a disposable card?
Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?
My wallet was stolen and all my credit cards were in there.  HELP?!!?
Why was my top-up rejected?
what documents do i need to verify who i am
I've lost my card. What can I do about that?
Why was I charged a fee for transferring money
What do I do if I can't access the app?
I forgot the passcode on my app.
What are your exchange rates calculated from?
How do I get my card to work?
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
How much does it cost to top up a US-issued card?
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
I'm cancelling this charge. I still have not received what I bought from these people a while ago.
I bought something and I take issue with the exchange rate applied.
How long does it take to make an urgent transfer from China?
How do I avoid a fee to use an ATM?
Is there a way yo change my PIN?
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.
Need to report a change of address.
Do I have to use bank approved ATM's