Instruct: Classify the online banking query into its corresponding intent.
Query: I see an unfamiliar payment on my statement.
on my statement there is a payment that I don't recognise
Visa or Mastercard?
why hasnt my card come in yet?
I need to transfer funds from my other bank account into this bank account.
What if my top up didn't work?
How do I access the virtual card?
Please tell me about disposable cards.
What US credit cards do you accept?
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
I'd like to use my American Express to place money into my account.
After I got my cash, I found out my exchange rate was wrong.
How to receive the actual card
I requested a refund but am unable to see it in my account. Why is that?
I would like to exchange currencies on the app. How do I do this?
Why was I charged twice for my item!
My card is expiring so how fast can I get a new one and how much will it be?
I payed with the card and there was an extra fee?
Can you please refund my item?
Why hasn't my transfer gone through
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?
I need to deposit my virtual card, how do i do that.
I have my card here with me and someone has just made a withdrawal for 500. Please help!
Are there any limits to using disposable virtual cards?
I requested a higher amount for my cash withdrawal
Which fiat currencies are compatible for exchange and holding?