Instruct: Given an online banking query, find the corresponding intent.
Query: I can't see my top up in my wallet!
Can somebody else top up my account?
I want to know why my top-up was reverted
What countries are you available in?
It seems like a transfer is pending.
Why do I have an unexpected fee on my bill?
Is there a way I can check on the card on route to me?
I am confused about your fee structure and was disappointed to see a fee for my transfer.
How do I find out my source of funds?
My money didnt go through after I transferred.
Could I get a mastercard if that's reasonable?
Top-up is loaded into the card and no update.
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.
Why isn't my refund showing in my statement?
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I have a transfer that is pending.
What is the Top up rate charge for using a card in the US?
Can you send me the actual card?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
I tried to withdraw $100, all it gave me was $20.
I didn't get the correct amount of money from the ATM machine
Where can I withdraw money from?
I made a transfer and was charged extra. Why?
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?
Why am I being charged for withdrawing cash but haven't in the past?
I am waiting on this refund, hurry up.