Instruct: Given an online banking query, find the corresponding intent.
Query: What is the process to get a new card when your old one expires?
What to do if my card is about to expire?
Why did you charge me extra when I withdrew cash?
I believe that my transfer hasn't gone through.
My purchase from this morning still is pending.
I can't find the money I just added to my account.
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
Do you know what your exchange rates are?
how many uses are the disposable cards good for?
Cancelling a transaction
A withdraw I tried to make at the ATM was declined I don't know why.
Why can't I take money from my account?
Why did I not get my refund yet?
My app was on the phone and I was mugged.  What do I do?
How will I get my card?
Why do I have to give you my drivers license
My PIN has been blocked.
to cash withdrawals charge me?
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
Will I be charged for receiving the money?
Can I get support?
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
Do I get Visa or Mastercard?
I tried to withdraw cash from your ATM but my transaction was cancelled.
An ATM machine didn't give me back my card.
Where do I go to verify my identity?