Instruct: Classify the online banking query into its corresponding intent.
Query: I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
I have not received the completed transaction.
I've forgotten my app passcode completely.
I bought an item and now I want a refund.
I notice there's a pending payment on my card.
Why was my top-up declined?
can i get a card if i live in the US?
What card types can I choose from?
How long does it take for a bank transfer to show on my balance?
An ATM machine didn't give me back my card.
Is it possible to get one of your cards in the European Union?
If I order a new card, how much will it be and how long will it take me to get it?
Where are the ATMs that I can use Mastercard?
Can you change my currency to EUR?
How do I change the details in my account?
How long do I wait for a transfer to take?
I could not get the top-up to go through
I cannot get my google pay to work.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Why did my top up get reverted?
How long will the $1 charge show as pending?
How do I top up using my card?
My card has not been delivered yet and its been a week since I ordered it, please help
How can I get a refund for a purchase?
Why hasn't my top-up gone through?
Why is the exchange rate on my card payment different than I expected?