Instruct: Classify the given online banking query into its corresponding intents.
Query: Transfer was declined.
I tried to do a transfer but I got a message that it was declined.
Do I get charged if I get money?
I think there has been a mistake on my exchange rate for this purchase.
What is my top-up limit?
I would like to activate my card what do I need to do?
How do I check security settings using the app?
I would like some more physical cards, what is my limit?
I haven't received my cash yet.
I was only given $20 after trying to withdraw $100
Who charged me a fee for paying by card?
I did a cash deposit to my account, but I am not seeing it on my statement.
I have a payment that is still pending
On a card payment, why is there a fee?
Which fiat currencies are supported for holding and exchanging?
Are there any top-up limits involved?
I must change my PIN as soon as possible.
I've been charged an extra £1 and I don't know what it's for
Where are the cards transported to?
I am reluctant to use ATMs international because I don't get an accurate exchange rate
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
I cannot remember my passcode, is there a way to retrieve it?
The ATM didn't give me the full requested amount
I need to know where do my funds come from
Can i choose a specific delivery date?
how do i get top up with cash deposit