Instruct: Given an online banking query, find the corresponding intents.
Query: Can I change my PIN at any ATM?
Is there a location where I can change my PIN?
My product hasn't arrived even though I ordered it a while ago. I want a refund!
Do you hold money and if so, what currencies do you accept?
I can't figure out how to unblock my pin number. Can you help me?
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
I got charged a fee that shouldn't be there from my cash
How do I know if i need a disposable card?
I need to top up using a cheque
So, my transfer is showing as pending, when will it actually go through?
My app was on the phone and I was mugged.  What do I do?
Money was transferred to me and I am unable to see it
There is a fee from a transfer that is not supposed to be here!
Where does the exchange rate stand right now?
I would like to cancel a transfer...is this possible?
I withdraw money abroad but I didn't get the right amount.
There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.
I need assistance to activate the card on my account.
Do I have to pay more for exchanges?
Is the fee with my cash withdrawal a mistake?
I've been charged an extra £1 and I don't know what it's for
Is there a fee when I add money to my international card?
I need to add my new address now that I've moved.
I was charged a fee for a transfer.
Could you explain why my card payment did not work?
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.