Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
I just made an order and noticed an extra fee. Why have you charged me this without informing me?
What do I have to do to change my pin?
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
My transfer was declined, why is that?
How do I know what my account is set to, I am paid in GBP?
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
Why can't I see a transfer to my account?
Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?
This is not right, I was told I could take out cash at the ATM for free?
I transferred money to my account but it is not showing.
Can I still access the app even though my phone was stolen?
How can I transfer money between accounts?
My app says I withdraw funds from my account through an ATM.
What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
What is the meaning of a pending payment?
Can I apply for one of your cards if I live in the EU?
What is the max top-up?
This place has been too much work so I'd just like to close out my account & be done.
What are age requirements for opening an account?
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!
I saw a payment come out of my account for a merchant I don't remember.
I'm unable to verify my identity
I have been charged an extra pound!
I need my card as quick as possible