Instruct: Classify the online banking query into its corresponding intents.
Query: If my phone was stolen, do I need to do anything?
I can not find my phone or it has been stolen.
I'm not sure how to complete the identity checks process.
Is it possible to delete the account?
Why is this payment pending?
Can you make exchanges using the EUR?
A transaction shows duplicate times.
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.
Why has my top-up been denied?
If I don't live in the UK, can I get a card?
When will the cash that I put in the ATM be cleared from pending status?
I am just waiting on the completion of the transaction.
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.
How long do transfers take to go though
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.
I tried activating my plug-in and it didn't piece of work
I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?
What do I have to do to change my pin?
What's the web address to unblock my pin?
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.
I got less cash than what I specified at the ATM.
For what reason is my transfer still pending now?
I should only have one charge, but it shows two.
Do I need any kind of proof for the identity check?
I have a cash withdrawal that I do not recognise.
what is the amount of disposable cards I can have?