Instruct: Classify the online banking query into its corresponding intent.
Query: is there something blocking me from making transfers
What are the reasons a beneficiary would be denied?
I think something went wrong, I didn't get the right amount.
Why hasn't the transfer shown up in my account yet?
I think I got charged twice for the same thing
I tried my PIN too many times
Can you explain why my transfer was unsuccessful?
There is a withdrawal on my account that I don't remember initiating.
I don't want to use this method to identify myself.
Is it really necessary to verify my Identity?
When can I expect the transfer to be complete?
How do you calculate exchange rates?
Help, I don't know what the PIN is to my card?
I need to change details about my personal account.
How come my top-up didn't go through instantly, like it usually does?
Why didn't my transfer work?
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
I left my card at a restaurant and now its missing.
What should I do if I can't use my card?
How come my money hasn't shown up yet?
What is the extra fee on my statement?
I don't think the exchange rate was right.
I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?
Any chance of getting the card outside the UK?
Can you tell me how to locate my PIN?
What do I do if my payment was reverted?