Instruct: Given an online banking query, find the corresponding intents.
Query: My bank card has expired, how can I get a new physical card?
Are there steps I need to take before my card expires?
Can you tell me what countries you offer support for?
I requested a refund but am unable to see it in my account. Why is that?
Why am I being charged more on exchange with things I bought abroad?
When I withdrew my money, why was there an extra charge?
Is it possible to have more than one disposable card?
Where do I go to reset the passcode?
My card payment won't work.
I'm trying to take money from my account but its not letting me. Help!
How can I change my name in my profile?
How long do deposits take to appear? I've been waiting for more than a week and need the money!
Will my new card work outside of the EU?
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?
How do I know where my funds come from?
What am I going to need in order to verify my identity?
I received less cash than the amount I specified in the ATM.
Can you help me find the virtual card?
Why can't I use my beneficiary?
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.
Why was I charged $1 in a transaction?
Is there a fee for making a payment? If so, let me know why.
I couldn't get the money I needed.
What steps do I need to take to exchange currencies?
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
I am unable to use my top-up on the app. Could you explain this to me?