Instruct: Given an online banking query, find the corresponding intent.
Query: I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
Can I order a new card by phone?
A fee shouldn't apply to me if my card was stolen.
Is it possible to exchange currencies using the app?
Exchange rate for my card payment is wrong
How can a payment be declined
When will my top up process?
The exchange rate was incorrect for this item I bought.
Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen  and will like for you to trace back to make sure.
How many physical cards am I allowed to have?
What is needed to activate my card?
What would be a reason my transfer got declined?
The ATM gave me less cash than requested
Where did this extra €1 fee on my statement come from?
How and where can I find the identity checks?
I deposited a cheque and its been days and I still haven't received the cash!!
I haven't been sent my new pin!
Do I need my phone to use the app?
Do you accept SWIFT transfers?
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.
How do I go forth on transferring a sum of money from one account to another?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
I had to pay a fee when buying items with my card.
What is the way to go about getting a virtual card?
Why did I get charged extra?
I haven't gotten my credit card in the mail.