Instruct: Classify the given online banking query into its corresponding intent.
Query: My card is due to expire soon.
What will happen after my card expires?
A transfer could not be completed.
Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
I am not satisfied with your company.  Close my account.
Why is my money not in my account. I have already sent it out.
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
I think there is a mistake.  I am being charged twice.
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
I want to request a physical card
How many disposable cards per person?
Where do I find the verification code for the card I'm topping up?
Is my new card activated?
How do I get a new card as your machine swallowed mine!
I would like it if I could get an item refunded
Is it possible to link a new card?
What is the refund process?
Why would there be an extra charge on my app?
I think the bank made a mistake on the exchange rates
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
Can I top up online?
How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay
I was made to pay an additional pound!
Explain the payment that was declined!
Explain the card PIN to me.