Instruct: Classify the given online banking query into its corresponding intents.
Query: Help!  I think my phone may be stolen or lost!
My phone is at the hotel.  How can I use the app?
I want to do a swift transfer
Where do I go to unblock my PIN?
I did a transfer earlier but see that it failed to go through.
Why would a merchant revert my payment?
I don't know what pending transaction means.
I need to get visa and mastercard
Can I use google play as my primary app to Top up?
Is this app capable of exchanging currencies?
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
Why can't a beneficiary receive a money transfer from me?
I am trying to find out how to exchange currency X with currency Y.
how do i dispute a payment I didnt make
Why is the pending status on my cash withdrawal taking so long?
I am not supposed to be charged a cash withdrawal fee, but I was.
Does it cost money to top up?
I need assistance addressing a direct debit that I did not do myself.
Why isn't my id verifying?
I see a $1 charge in a transaction.
Am I able to track a card that has already been sent?
how to get new card?
Do I get any sort of discount on volume for a lot fo currency exchanges?
If I don't have much money in the account can I auto top-up?
What do I do if my payment was reverted?
Why would the ATM machine fail to give me the cash withdrawal I requested?