Instruct: Classify the given online banking query into its corresponding intent.
Query: I still haven't gotten my new card.  When will it get here?
My card has not been delivered yet and its been a week since I ordered it, please help
I attempted to get cash in the ATM but I was denied
Has my top-up gone through?
I may need to exchange my USD for GBP, can your app do that?
Could you tell me the fiat currencies that you work with?
Why is verification for my identity needed?
Why have I been charged an extra pound?
I need to verify the source of funds.
help my money isnt showing up
I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?
can i get a virtual card
What is the reason for the extra fee on my statement?
Why did I get charged one pound seemingly randomly?
Where can I find out how to transfer money into my account.
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
What is taking so long with my top up?
Why is this payment on my app
My daughter would like a card from my account?  Can I do this?
Why is a transfer to a beneficiary not possible?
Will my other US credit card be accepted?
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.
My card payment reverted back, I think.
I deposited cash but it isn't showing up in my account
What do you require for identification verification?
I see an unfamiliar Direct Debit payment.