Instruct: Classify the online banking query into its corresponding intent.
Query: How can I transfer money to this account from another bank?
How can I go about transferring money to my account?
I didn't make these transactions. Is someone else using my card?
Top up keeps failing
Is it possible to do auto top up?
I can't see all the refunds in my statement
I need several disposable cards made per day.
How can I activate the new card i got?
How long does it take for a card to arrive?
Seems like my card payment has been cancelled
What is needed for identity verification?
If I lost my phone, what steps do I need to take to stop someone from using my account?
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
Does auto top-up have a limit?
How do I replace a stolen card?
How come I did not get a virtual card yet?
My ATM withdrawal was cancelled
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
My withdrawals were going smooth until I got declined today. What is going on?
Where is the money I put in the bank?
I wish to top up using a cheque.
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
Do you have a return policy?
Why is my payment still pending?
How can I see the progress of delivery of the card that was sent?
Will I be charged a fee to top up using a debit or credit card?