Instruct: Given an online banking query, find the corresponding intent.
Query: Verifying the top-up seems like a hassle.
i don't see the top-up verification code anywhere
Can you send me the actual card?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
Trouble with my top up
Where did the  €1 fee in my statement come from
what is the amount of disposable cards I can have?
Do you charge extra for topping up with a debit or credit card?
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
I would like to transfer money from my checking account to my savings account.
Why was I charged twice for the same transaction?
What ATMs accept my card?
The app doesn't think it's me.
Why isn't my refund showing in my statement?
I could not get the cash I wanted
I was attempting to top up with my card but the money has vanished!
What should I do since my card is trapped in the ATM?
There is a cash withdrawal on my statement that I don't recognize
Can you unblock my account?  I entered the PIN wrong.
My disposable virtual card isn't working.
Is getting my identity verified required before I can use my account?
I thought I lost my card but I found it today, so I would like to reactivate it.
Unusual direct deposit
I need to terminate my account immediately.
Can you let me know why my cash withdrawal is still pending?