Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
I took out money, and didn't get all of it.
Help me verify my identify?
Why isn't my id verified?
How much longer until I get my new card?
My transfer says pending. What does that mean?
Last week I put a cash deposit into my account and it is still isn't there.
What happens if I forget my PIN?
can other people use the app to add money to my account
How do I know where my money comes from?
My product hasn't arrived even though I ordered it a while ago. I want a refund!
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
I had a payment reverted and would like to figure out why.
I  see an extra 1£ charge on my app. Why did It charge me extra?
Seems like my top up has been cancelled
Where do I have access to a virtual card?
How can I get funds into my account from my American Express?
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
Could you tell me why my cash withdrawal was declined?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
Help me order a new card that's going to be expired soon.
How much does it cost to make transfers?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
Do I need to order a new card if mine is expiring?
After my checque or cash deposit, my balance didn't update.
How long does it take for my payment to process?