Instruct: Given an online banking query, find the corresponding intents.
Query: Please explain the charge of 1L in error.  I have purchased nothing in this amount.
Why did you guys charge me an extra €1?
I would like to know which fiat currencies are recognized by your organization.
I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?
Problem with my top up going through
Explain why a card payment would be cancelled?
What is the reason when I tried to pay contactless at the bus, it didnt work?
i need a refund from you because the merchant is refusing, can you do that?
How to verify top up card?
How do I top-up while traveling?
Will the duplicated payment be refunded?
Everything was stolen from me.  I can't use the app.  Please advise.
I want to reverse a transaction I did this morning
oh my god I lost my card! what should I do?
is apple pay a top up service?
One of my payments was doubled
Where can I find out how to transfer money into my account.
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.
Do you charge anything for topping up?
I forgot my PIN number.
No refund showing in my statement.
How do I go about transferring money using my credit card?
May I transfer a cheque into my account?
Why hasn't my friend received the transaction?
Why is verification for my identity needed?
How long will it take to urgently transfer something to China?