Instruct: Classify the given online banking query into its corresponding intent.
Query: how to get new card after atm eats it
What are the steps I should take to recover my swallowed card?
I lost my card. Can you help me?
help, lost my card
Where can I order my virtual card?
The transfer on my account is not showing up.
My card is about to expire.  How do I get a new card?
Why does it still charge me even though I was unable to withdraw money from the ATM?
I'm having a hard time proving my identity.
What is the Top up rate charge for using a card in the US?
explain the virtual card
I made a deposit and the balance hasn't been updated.
Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.
Why did my top-up fail?
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?
How long will my most recent transfer take to go through? The recipient needs the money urgently.
My top-up has been reverted and I would like to know why.
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
What do I do if I see a cash withdrawal on my account that I don't remember making?
how to recover my passcode
How to exchange my currency
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.
My statement shows a strange direct debit.
I made a bank transfer from my UK account today, but it's not showing.  Can you check status?
Disaster, I've totally forgotten my passcode, can you help me?