Instruct: Classify the online banking query into its corresponding intents.
Query: How much does top up fees cost?
how should i add money to my card
I do not see the card PIN anywhere?
Are you able to delete my account?
My refund has not arrived, and I am unsure why. Who do I contact?
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?
Is there a way to track my card?
top up cancellation
What information do I need to gather in order to activate my card?
I did not have the right exchange rate applied to my situation of pulling out cash
Can I top off with a debit card?
I transferred money to my account but it is not showing.
The cash abroad exchange rate is applied wrong.
extra fees on a cash withdrawal, not cool.
Will my new card work outside of the EU?
What are the limits to where my card will be accepted?
The exchange rate applied is wrong for my international purchase.
Weird Direct Debit payment
I no longer need AUD, I need GBP instead, how can I make this happen?
Is it possible to get both a Visa and a Mastercard?
I can't make any transfers, they won't go through, the details are correct as I checked them.  Can you look in to this please?
I can't make purchases with my virtual card.
I entered the pin incorrectly too many times and now it is blocked. Can you help?
Why am I unable to withdraw my money through this card?
Do you offer SWIFT transfers?