Instruct: Classify the given online banking query into its corresponding intents.
Query: what cards and currencies are accepted?
If I want to topup by card, how do I do it?
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
Can I have a discount if I exchange currency often?
What would II do if I wanted to activate my new card
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.
Where can I get a new passcode?
How are top-ups verified?
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
Can I see where my money is being transferred from?
There is a direct debit that I didn't set up, what should I do?
My transfer to a beneficiary did not go through.  Why?
How many cards am I allowed?
I don't think the transaction has gone through, so can I cancel a transfer?
What does it mean when a payment is pending?
Please tell me how to change my pin.
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.
There is a strange payment on my card and I don't know what to do.
Is there a limit on auto top-up?
What would cause a transfer failure?
What do I do if i accidentally broke my card?
Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.
I have been waiting for my card payment to be moved from pending status for an unusually long time.  What is going on here and do you have an idea of when I can expect it to go through?
What caused my top up to be reverted?
Where is the money I put in the bank?
Why would the app revert my payment?