Instruct: Given an online banking query, find the corresponding intent.
Query: What is the first step I need to make for being able to access my account?
What is the function of the identity check
How do I add my card to the app once I get it?
WHAT IS THE REASON FOR THAT
Can you tell me what are disposable cards for?
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
What are age requirements for opening an account?
Will I be charged any fee for receiving money?
How can I make my card ready to use?
My friend says he hasn't received my transaction
I need to know where my funds come from.
Card payment is showing as pending
Can I transfer money to my account with the app?
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
After purchasing an item I noticed the exchange rate was incorrect.
My card didn't work at the ATM in Notting Hill.  Is my card working?
Where can I get my currencies exchanged?
Why aren't my payment funds available to me?
Are there any extras for exchanging currency?
I bought something in another country but the exchange rate is wrong
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
I have a cash withdrawal that I do not recognise.
I think someone is using my card without my permission!
Why am I getting declines when trying to make a purchase online?
Is there a way to lookup where funds came from?
How much does each transfer cost?