Instruct: Given an online banking query, find the corresponding intents.
Query: I looked at my statement and found a payment I and found a mistake.
Why is there an uknown charge showing on my account?
I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?
So, my transfer is showing as pending, when will it actually go through?
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.
Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.
I have cancelled payments to this card.
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
There was an extra charge when I used my card
When will I get a new card when I order it, and how much will it cost.
Why have I received a rebate for my payment after a week?
why do you charge for transfers?
I can't add any more money.
Can you tell me where I can order a disposable virtual card?
What's my pin number?
Is it possible to do auto top up?
What documents are required for proof of identity?
Will I receive all the money sent to my account by SEPA transfer?
from where are coming your exchange rates?
Why is my withdrawal from the ATM still showing as pending?
The ATM charged me an extra fee, Why?
My transfer says pending. What does that mean?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
What is the maximum for top-ups?
Can you help me process a refund?
I live in the EU - can I get a card?