Instruct: Classify the given online banking query into its corresponding intent.
Query: what is this extra charge with my purchase?
Is there a  way to  get around fees
I withdrew cash and I think the exchange rate is wrong.
can i get a physical card online
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
I look but I see no virtual card. Why is that?
There is a strange payment on my card.
I didn't get the correct amount of money from the ATM machine
Can I edit my details?
I noticed my transfer was declined.
Please send my card as quickly as possible.
My card payment has been declined
Do you know why my card payment has been declined?
The app says I made a cash withdrawal that I didn't make
What is the Top up rate charge for using a card in the US?
I believe my top up is still pending
What are the steps to get my card back that was kept by the ATM?
How long does it take to recieve my new card?
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
Where are the cards transported to?
What reasons would cause my card payment to be cancelled?
Are visa and mastercard accepted
What currencies are available for my use in holding and exchange?
Where is the transfer to my account that I made?
I am unable to use my card.
How many days until my US transfer arrives?