Instruct: Classify the online banking query into its corresponding intents.
Query: Looks like my card payment was cancelled.
My card payments have stopped.
explain the virtual card
Did you deactivate my card it's not working anymore
Can I use my account now, even though my identity verification has not gone through yet?
Can I use the card at any cash machine?
How do I edit my details?
What documents do I need to get together to verify my identity?
Why am I not able to withdraw cash from this ATM?
My top-up didn't work.
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
I live in the EU.  Can I order one of your cards?
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
Can I activate my card?
i didnt do this charge
I want one of the virtual cards!
It seems like a transfer is pending.
I was charged twice for a few things this week when I only bought one. What do I do?
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?
do i have to wait for a physical card before i get my pin
I can't withdraw money
I got a transfer fail message, but no explanation of why-- what happened?
What exchange rate is it?
I lost my phone.  What do I do to block someone else from using my account?
What are the countries you support.
A transaction is showing more than once.