Instruct: Classify the online banking query into its corresponding intents.
Query: What are the auto top-up policies?
where can I find the auto-top up option?
How can you assist on verifying my identity?
I lost my card n need a new one.
How come a fee was charged when I tranferred money
I need to know where this charge is coming from?
Why didnt my top up go through
What's the fee for exchange of foreign currencies?
There is a direct debit patentp that I haven't authorized.
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.
Top up my card please, which y'all support?
I used an ATM and there was an extra charge.
I bought an item that I was charged a different exchange rate for.
Please give me a Mastercard instead.
Could you please tell me why my card payment didn't work?
What cash machines will let me change my PIN?
It appears I have a fee in my statement.
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
I was expecting my new card by now.
What kind of fiat currencies are supported for holding and exchange?
Do I have a say when it's delivered?
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?
If I order a new card, how much will it be and how long will it take me to get it?
i don't see the top-up verification code anywhere
There is an unexplained $1 charge on my statement, can you please explain this to me?
I'd prefer Mastercard.