Instruct: Given an online banking query, find the corresponding intents.
Query: It's been a week since I ordered my card and it's not here. Please help?
Have you sent out my card yet?
When will I get a new card when I order it, and how much will it cost.
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
I sent money to someone but they haven't gotten it yet
How do I switch to a different currency?
Why can't I use this beneficiary?
I need to actuate my card.
How much to exchange currencies?
I seem to be unable to make any transactions.
There is a direct debit payment I don't recognize.
Can I give a second card for this account to my daughter?
Yesterday I had my phone stolen.  Please advise what I should do.
I withdrew $100 but only received $20
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
I am having a problem with verifying my identity.
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
I want to shut down my account as soon as possible.
My money transfer has not yet occurred
After a transfer, I see an extra fee.  Why?
My accounts been charged a payment for something I didn't make.
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
In my app, a direct debit payment that I didn't do shows up.
Will there be a charge for topping up by account with a SEPA transfer?
Hi, I have an apple watch. How do I use it to top up my card?