Instruct: Classify the online banking query into its corresponding intent.
Query: I made a payment and it is showing up twice
I think I got charged twice for the same thing
I need to change my address
How old does my daughter need to be to have her own account?
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
virtual card won't work for me
My card payment doesn't work.
I got my American Express in Apple Pay, why is top up not working in my country?
I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
I'll send a check to top up my account
What is the reason my top-up is still pending?
to cash withdrawals charge me?
What is the process for unlocking the pin?
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
what is the price of a transfer?
There is a direct debit fee in the App that I didn't do.
Where can my card be used?
When will my transfer move out of pending stage?
I didn't make the direct debit payment on my account.
I made a deposit and the balance hasn't been updated.
Can I get some help activating my new card?
What are the steps I need to do if I have a stolen card?
What countries are you located in?
I see non-received cash in my app.
I recently reported my card as missing/lost, and I just found it. Can I still use it?