Instruct: Given an online banking query, find the corresponding intent.
Query: what do I need to do if the ATM kept my card?
The ATM machine ate my card.
Can I top up for free using a European card?
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
Is there a way to verify a card top-up?
A duplicated payment was made for something.
How can I go about getting a disposable virtual card?
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
I cannot seem to use my card.
Is it possible for me to change my PIN number?
Can I make an account for my daughter?

At which ATMs can I use this card?
Can someone assist me with updating my account details with changing my last name?
I need to refund my item, can you please help?
I was issued a card about a week ago. why hasn't it come in yet?
Please tell me the limit to topping-up.
I want to see what this fee is on my card payment.
Why did I get charged a fee for my card payment?
Why did it cost money to transfer funds?
Why cant I send money to a beneficiary?
Is my card actually working? It's the first time I tried using it
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.
My funds are not transferring to my bank. Why is this not working?
In a month, my card will reach its expiration date, am I required to request the next card?
Are there any extras for exchanging currency?