Instruct: Classify the given online banking query into its corresponding intents.
Query: i want to get a card but i live in the US
How does a US resident go about acquiring a new card?
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
Will the card be a Mastercard or a Visa?
Is it possible to have a second card?
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
Can I mail in a check to top up?
What does it mean if my payment has been reverted?
I think a fee was applied for paying with a card.
What should I do with my stuck ATM?
Why hasn't my balance been updated from the check deposit I made?
Shouldn't my new card be here by now?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
Please explain the extra fee when I paid with the card.
How do I change my card PIN?
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?
Can someone assist me with activating my new card?
Where do you export the cards to?
I tried to pay through my account but the payment is not going through. What's going on?
Where can I change my PIN?
Why is there a pending time on my transfer?
Transfers are supposed to be free.  I just got a fee tacked on  to something I bought abroad.  Not cool.  Figure out how to remove it.
Why can't I see my refund in my statement?
What is the handling fee for transfer?
What time will a transfer from the US take?