Instruct: Classify the given online banking query into its corresponding intents.
Query: Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
I ordered something online a while ago and I haven't gotten it. I would like a refund.
I didn't get all the money I asked for
Is a new debit card free?
What is the price for an additional card?
can you share card tracking number?
How do I go about getting an actual card?
Is there a limit to the number of disposable cards per day?
I did not charge my account for that transaction.  That's an error.
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I still have not received an answer as to why I was charged $1.00 in a transaction?
My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?
I wish to remove my account.
What fiat currencies are used for exchange?
Are there cash machines where I can change my PIN?
i withdraw cash from the ATM and was charged a fee
Can I add money to my card automatically during a trip?
I was wondering, Can I get my pay in another currency?
Do you know the reason why my card payment was declined?
The exchange rate for foreign ATM currency is wrong.
What can I do if I lost my card?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
Looks like my top up failed.
There is no way for me to prove my identity.
What should I do if I exceed my PIN tries?
I can't figure out how to transfer money into my account.