Instruct: Given an online banking query, find the corresponding intents.
Query: why cant you just refund me instead of a merchant
My refund is not showing.
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
The cheque I deposited isn't showing in my account
I have a direct debit I didn't set up
Some cash I didn't get shows in my app
I need a new card and I live in the United States.
My transfer to an account failed.
Does it cost anyting to get my own card?
I would like to know how to work out where my funds came from?
How do I prove I am who I am?
What happens if I use my account and my identity verification hasn't finished?
What value can I get for my currency?
Can I track my card while it is in the process of delivery?
do you accept from usa credit card?
My ATM withdrawal was declined.
Why won't my top up work
Why is there a fee for getting cash?
What type of card will I receive?
Can I get a refund on an item?
When will it get delivered?
Why is the exchange rate different than expected on my transaction?
I tried to top off using the card, but the money just disappeared?
A withdraw I tried to make at the ATM was declined I don't know why.
Why would a merchant revert my payment?
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.