Instruct: Classify the given online banking query into its corresponding intents.
Query: Where do I go to terminate my account?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
I am having trouble doing a transfer. A "Decline " message appears after making the transfer.
stolen phone, what should i do
What do I have to do to get the virtual card to work?
Will I be able to get both a visa and a mastercard?
can i deposit a check here?
Can topping up be automatic?
Why does a payment show up twice?
Why was there a fee for paying by card?
Where can I check to see where the money in my account came from?
Please give me a Mastercard instead.
My new card hasn't came in.
Can you explain to me why a cash withdrawal shows up as pending?
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
What is the procedure of unblocking my PIN?
What is the first step that I should take after my card has been stolen?
The currency exchange rate was wrong for a purchase I made.
I just deposited cash to my account and can't find it!
There is a direct debit transaction that I did not authorize
There is a direct debit payment I don't recognize.
The activation process did not work, please help?
Can you tell me what I need for identity validation?
I can't figure out why a transfer is still pending?
I lost my phone! Will my card still work?
How can I transfer money to a beneficiary?