Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!
I think a fee was applied for paying with a card.
I would like to change to a different currency.
When exchanging currencies, is there an extra fee?
Can an American resident apply to get a card?
Why are you asking so many questions about me?
What could the reason be that my payment card was declined?
The recipient doesn't see the money transaction I made
Can you tell me what I need for identity validation?
My statement has a charge that shouldn't have been made.
I'm locked out of my account as I can't remember my code, what do I do now?
I'm seeing a direct debit payment that is not me.
How do I set up an account for my children?
I want to use auto top-up. Is there a limit?
Why didn't my friend's transaction arrive yet?
top up by my card is that possible?
With this app, will I be able to exchange currency?
How recent do my documents need to be for verification?
I am wanting to refill my card, is there a charge?
How do I verify my identity?
My ATM transaction was cancelled.
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
I tried to transfer but it was declined
I received my card. How do I link it to the app?
please delete account
What steps do I need to take to exchange currencies?