Instruct: Classify the given online banking query into its corresponding intent.
Query: I couldn't get the money I needed.
I think something went wrong, I didn't get the right amount.
i entered my pin in wrong and got it frozen. how many tries do i have
can i get a virtual card
My account is  new  why can I  not top up
i accidentally entered in my retailers information, what should i do next
I'm not in the UK, but can I still get a card?
Has my top up gone through?
Will my card be a MasterCard or a Visa?
How do I open an account for my children?
How often am I able to top-up?
What fee will be charged for exchanges?
I will be traveling.  Can I add money automatically?
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
I got a transfer fail message, but no explanation of why-- what happened?
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!
Is there a fee for currency exchange?
I would like to know more about what a disposable virtual card is?
I have a charge for something I didn't buy.
I would like to change my personal details.
I have exceeded the number of PIN attempts
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
I don't think my transfer wen through. Why?
What should I do if someone else used my card?
Is there a limit for age?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?