Instruct: Classify the online banking query into its corresponding intents.
Query: Will my new card work outside of the EU?
can i get a card if i live in the US?
How come my cash withdrawal came with an unnecessary fee?!
There is a direct debit payment that I did not make.
Why was my PIN blocked?
Where is the option to top up with a cheque?
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
I don't know where a direct debit payment came from
Is there anyway to use a cheque to top up?
Why was my atm withdrawl declined
I haven't received my pin
What is the age requirement?
are there any exchange fees
How long should it take for a transfer to go through? I have been waiting a while.
Is American Express supported for adding funds?
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
My cash withdrawal was short.
I'm waiting for a money transfer to show, still.
I don't know if I made this payment on my card.
I don't see my top up in my wallet.
I have a fee and I don't know why
How long before a check I send clears?
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
am suspicious of my card's security
How will I get my card?