Instruct: Given an online banking query, find the corresponding intents.
Query: Why does my payment appear as pending?
What is the longest that a payment will show pending?  There is one showing that has been sitting there a few days.
What is the identity check for?
What can I expect if I use bank transfer to top up my account?
Currently my card is broken.
I put money into my account in the form of a cheque, but my balance did not change.
When will my card be delivered?
Where can I activate my card?
Can I change my pin at a cash machine?
How long does it take to get money from Europe?
can I be charged for topping up by card
i can not see my top up
Where can I find the exchange rate for my transfer?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
I live in Germany. Is that one of the countries you are in? What other countries are you in?
why was i charged a fee to transfer
I want to transfer a sum of money from another bank account I have into this one
There's a payment that isn't mine on my app
I got notified that my top up has been reverted. Why?
I only got $20 of the $100 that I attempted to withdraw.
I tried transferring to an account but it won't let me.
Why was I charged this extra fee while doing a transfer?
Can I get an auto Top-up?
Can I let other people have access to my account in order to top up?
Which countries does your service work in?
explain the interbank exchange rate