Instruct: Classify the online banking query into its corresponding intents.
Query: I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
My cash transaction isn't showing on my receipt
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
I think the exchange rate is wrong for my ATM withdrawal
What do I need to do to transfer money with my credit card?
How can I investigate a missing refund?
Where are the cards delivered to
Can i make transactions before identity verification?
Will a cheque suffice?
Is it possible to get a new card in China?
What do I do if the ATM took my card?
I received a different amount of cash than what I entered.
How do I go about ordering a new bank card?
Why would the app deny my top-up?
How can I exchange currencies using your app?
I'm happy with Mastercard and want to stick with just that credit card.
I needed $100 but all it gave me was $20.
What do I do if I have been charged twice?
It won't let me verify my identity.
Where can I update my pin number?
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
What is the charge for using a Top up card in the US?
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?
I have a cash withdrawal in my statement. Why is that?
What businesses can I use this card with?
I have a withdrawal waiting to go through.