Instruct: Classify the online banking query into its corresponding intents.
Query: Why did I get charged more than once?
Why was I charged twice for my item!
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
What should I expect to be charged on a SEPA transfer?
Can I get a Visa instead of a MasterCard?
I can't see the transfer that I put in.
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
I noticed my exchange rate was incorrect when I got cash.
When will my transfer be in my account?
How come the money from the merchant appeared back into my account?
My refund has not shown up on my statement.
I am inquiring about a $1 charge on my statement.
I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
Can we skip verifying?
How do i request more physical cards?
Does the card you sent have a tracking number?
My card has been pending for a while, what should I do?
The app failed to verify me.
I saw a payment come out of my account for a merchant I don't remember.
I don't think my transfer wen through. Why?
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I deposited a cheque and its been days and I still haven't received the cash!!
The transfer to my account was not allowed.
I didn't set up the direct debit I have
Can it add money automatically while travelling
Have a payment that I haven't done.