Instruct: Classify the given online banking query into its corresponding intents.
Query: I don't know where a direct debit payment came from
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
How do I request a disposable virtual card?
how do I get top up to work for my card
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
Can I auto top up multiple times?
How long does transfer from the US take?
I have used all of my PIN tries. What should I do now?
Was my transaction reverted with my card?
how long should i expect to wait when i add money
Please send a new card; the ATM ate mine.
What is the process for activating a new card.
How would I use a disposable card?
Do you support other currencies?
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy.  I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee.  What is this for?
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
Why hasn't payment gone through yet?
What happens when a beneficiary can't receive my transfer?
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
i asked for 100 only got 80
Can I add money to my card automatically during a trip?
Why didn't this transfer work?
would a visa or mastercard be more suited to me?
Tell me why my balance did not change when I tranferred cash.
On a card payment, why is there a fee?
The expiration of my card is near, how do I order a new card?