Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
Explain the payment that was declined!
How do I go about getting an actual card?
My funds must be verified
I think someone stole money from my card
Can you show me how to top up with Google play?
Is there a way to see my money's source?
Can you see my new balance yet?
I would like to request a card.
please cancel the transaction
Why is your exchange rate different on different days?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.

At which ATMs can I use this card?
Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?
What is the purpose of requiring my identification?
How old do I need to be?
What would cause a transfer failure?
I'm not seeing my cash deposit showing up in my account.
There is a payment with my card which i definitely did not do.
I had to pay a pound more than I anticipated!
My card payment was reverted
What's the phone number to freeze a card?
Tell me how I can verify a card top-up.
Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?
Will be Apple Watch be able to let me top up?
Why was I charged an extra fee when doing a transfer?