Instruct: Classify the given online banking query into its corresponding intents.
Query: I see my transfer was declined.
I didn't see any reason why my transfer was declined. What gives?
I was not able to use the ATM to get cash
How many years old do I have to be?
Can I order a card please?
Why did my top up get reverted?
I've been waiting since Friday, where is my money?
I'd like to open an account for my kids can I do that?
I tried to transfer some money and it hasn't done it yet - what's going on?
What should I do if my smart phone is lost or stolen?
I've forgotten my passcode. Can I reset?
I didn't get my card back from the ATM.
I would love one of the virtual cards!
I need to report a stolen card
Why i'm I being charged an extra pound
How do I top up using my card?
I need to hold money, what currencies can I use?
How do I set up my card PIN?
Why was there a fee when I pulled cash?
I'd like to apply for a Visa Card.
Which ATMs am I allowed to get money from?
Explain why a card payment would be cancelled?
Why do I need to verify a top-up?
I exchanged cash when traveling and the rate was incorrect.
My phone got stolen, how can I use the app?
Why is my physical card not working?