Instruct: Classify the online banking query into its corresponding intent.
Query: I made an international purchase, but the exchange rate was wrong
My card payment has the wrong exchange rate
Tell me how to renew my new card?
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
I was charged two times for the same thing.
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
Can I edit my details?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks
Is it possible that my card payment was reverted?
How can I update my details since I moved?
Yesterday I topped up my card. Why didn't it complete as it still pending?
If my identy verifacation hasn't gone through can I use my account?
What areas are cards delivered to?
Why would my card payment be cancelled?
My new card came in.  How do I activate?
who can put money in my account?
The contactless payments are not working.
The activation process did not work, please help?
i dont recognise some of these transactions, i think someone has my card details
I had transferred some money but the balance hasn't changed.
Will there be a charge for sending out more cards?
I need to change a transfer.
Can you tell me why I was declined from getting cash?
Shopping on line I was declined when trying to buy something.
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.