Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you please explain why the exchange rate for the item I bought is wrong?
I think the currency exchange that's been applied is wrong.
When will it be delivered to the US?
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
i cannot seem to activate card
Salary in GBP has been received. Does it need to be configured into another place?
Why is my withdrawl to cash still pending?
How do I cancel a transaction?
Can I order a new card to China?
When should I expect my card to arrive?
How do I get unblocked?
on my statement there is a payment that I don't recognise
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
Fees for currency exchange
I used the wrong account.
What do I do if my smart phone was stolen?
Help! When will the card arrive at my home?
What are the top-up fees for my card?
How many currencies can I have money in in my account?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
How much could I top up?
My transfer was rejected
Do I get a discount if I exchange currencies a lot?
What is the strange cash withdrawal on my statement?
What does it mean when a cash withdrawal is pending?
Can you tell me how I go about activating a new card?