Instruct: Classify the given online banking query into its corresponding intent.
Query: Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
THere is some cash that is showing up on my app.
How do you decide what your exchange rates are?
Can I reset my PIN if it is blocked?
I want a physical card
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
Can I allow other people to top up my account?
Where do I pay with my debit or credit card?
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
Can I get a card in person?
Is a bank transfer acceptable for topping up my account?
I travel a lot, can I get a bulk currency exchange discount?
Errors keep showing up every time I try to make this transfer and I am on a time crunch,  could you please help.
It looks like the exchange rates on my card payment are wrong
What currencies do you offer?
My card was stolen. What do I need to do?
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
What is the refund process?
What if I need to use GBP instead of USD?
Are their certain cash machines where I can change my pin?
Help me activate my new card.
I think my top up has been reverted
The exchange rate on my payment doesn't look right
I want to cancel the transaction I made earlier
Do you know the process how to activate my card?
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!