Instruct: Classify the given online banking query into its corresponding intent.
Query: Why hasn't the transaction I did to my friend arrive yet?
Why did the funds not transfer to another recipient?
Where do I top up?
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
What was the issue with my topping up?
I withdrew cash and was charged. Why?
Am I able to get a refund for a purchase?
What kind of cards are supported?  What currency?
How much does it cost to make transfers?
The ATM ate my card; how do I get a new one?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
What do I do if my Google pay top up isn't working?
Do i have to wait to get the pin or can i set up a pin
Can I top-up any amount I wish on any given day?
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
I would like to get a few more physical cards.
How can I link my bank to my top up account?
Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?
I don't recognize a purchase that was made with my card.
Please tell me why the same transaction is showing up on my account more than once.
I am having trouble with the app recognizing me.
Do you give refunds?
There's a possibility that my card was compromised.
My card was eaten by the cash machine what do I do?
What should I do if my smart phone is lost or stolen?
My daughter needs an acount.