Instruct: Classify the online banking query into its corresponding intent.
Query: Why is there an extra fee on my statement?
Why did they charge me an extra $1?
I'm confused as to why my transfer is still listed as pending on the website.
My refund is not here yet
Why was my card payment reversed?
Do you accept Mastercard?
I have two of the same charges on my account!
How can I tell if there will be a fee added to my payment or not?
My top up was rejected. Why?
How can I hold and exchange fiat currencies?
how do i add money from my amex card to top up
i cannot seem to activate card
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
my identity hasn't been verified and i can't edit my details, what's next
What is my top-up limit?
My top-up is taking a very long time to complete.
The transger I tried to make failed.
Which credit card top-ups do you accept?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Why has my card declined
What is with the need to have all my ID information?
The exchange rate is incorrect for my payment.
HOW LONG TO TAKE THE TIME TO SOLVE
My card didn't work at the ATM in Notting Hill.  Is my card working?
Can I exchange USD for GBP in your app?
Cancel a transaction