Instruct: Given an online banking query, find the corresponding intent.
Query: Why can't my ID be verified?
What do I do if I can't prove my identity?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
What limits are the to top-ups?
How can I verify my top up?
How do I prove I am who I am?
Why isn't my deposit showing up?
Why did my transfer not work?
I'd like to make a SEPA transfer to my account, but will I be charged?
Card payment has be declined.
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
Is my PIN recorded anywhere?
I would like to link my card to my account.
Why was I charged a fee when I withdrew money?
Who accepts the card?
There is a cash withdrawl I don't remember.
How many active cards can I have?
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
how much for a physical card?
Why was my PIN blocked?
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
What do I do?  The ATM took my card!
I just tried to top-up and now I'm getting an additional verification message, why?
I got a message that I cannot name X as a beneficiary.