Instruct: Given an online banking query, find the corresponding intent.
Query: I want to close my account due to poor customer service.
I want to delete my account. How do I do this?
Do you charge for sending out more cards?
I would like to cancel a transfer...is this possible?
Help, I don't see my money i just added.
Why didn't I receive the correct exchange rate for an item that I purchased?
I would like an extra card.
How do I get my card out of the ATM?
I'm due a refund and it is not on my statement.
I am still waiting for a money transfer to appear.
I couldn't get the money I needed.
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
Can I top up my account with Google Pay?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
In my app, a direct debit payment that I didn't do shows up.
I want a Mastercard, instead.
I am not seeing recent cash withdrawal on my account.
How long does it take to activate the card, as it does not look like its working?
what are your exchange rates at?
On a card top-up, where can I verify?
Why won't my top up go through?
How long will it take to transfer something to China urgently?
Do you only use Visa or do you have Mastercard too?
I was trying to use contactless earlier, but it didn't work.
Is there a charge for a physical card?