Instruct: Classify the online banking query into its corresponding intent.
Query: What are you exchange rates?
How is the exchange rate calculated?
Where's my virtual card
I couldn't make a transfer
i withdrew cash and dont see it reflected on the balance
I returned an item but don't see it on my account?
I think my card has been compromised in some way.
I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?
Where can virtual cards be ordered?
The app has rejected my top up.
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
how much will I be charged for making a transfer?
Is there a way to find an ATM around me?
Do I have a choice for a Mastercard?
I am still waiting on my bank transfer
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
Am I allowed to carry an additional card?
How do I add cash to my account?
How do I know if I will get my card, or if it is lost?
I have a transfer from the US, How long is the wait?
I want to choose a new PIN.
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
Whats the transfer process
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
My card is about to expire.  How do I get a new card?