Instruct: Classify the given online banking query into its corresponding intent.
Query: I could not transfer funds to a beneficiary; is there a problem with your software?
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?
How do you come up with your exchange rate
I was removing a dollar amount from my account and now don't have access to my card.
I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?
If I need to make an exchange from USD to GBP, how can I do so in the app?
I already made a transfer and want to cancel it, how do I do that?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
Can someone assist me with activating my new card?
What are the restrictions of the disposable cards?
Will I get charged fees when I add money with an international card?
What do you require for identity verification?
Is this card available to Americans?
The card PIN?
When will my transfer post to my account?
I don't know what a pending payment is.
Why was I charged an additional $1?
How long does it take to recieve my new card?
There is a strange charge on my debit statement
Can I see where my funds come from?
I need a second card on this account for my daughter.
Can I have money of different country of origin.
Can you please explain how bank transfers work?
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
When I got my cash, the amount was not what it should have been, based on the exchange rate.
Can I use this app for both USD and GBP?