Instruct: Classify the online banking query into its corresponding intents.
Query: Card has been received, how will it show up on the app?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
My card payment is being declined and I've tried several times.
Is there a problem with the top up system? My transaction hasn't gone through properly
If I need more than cards will I have to pay a fee to receive them?
Make me understand why I am charged an extra fee when I use the ATM.
Why can't my beneficiary get access?
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
I cannot get to my app, what should I do?
How can I choose between Visa and Mastercard?
How much can I top up on my card?
Why have I been charged a fee for card payment?
I have the cash already, my account still shows up as pending.  How can my account be still pending?
I want to add funds to my account. What payment methods are accepted?
I want to revert this mornings transaction.
Why are there multiple transactions showing for one purchase?
I'm looking in the App and can't find my PIN, where should I look?
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
Why did the funds not transfer to another recipient?
I am upset with your service.  Please delete my account.
What are the steps of verifying an identity?
What would cause a transfer failure?
How can I get a disposable virtual card?
How long is the delivery to the US?
I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?