Instruct: Given an online banking query, find the corresponding intent.
Query: I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
Can I add a card that I just found (again) to the app?
Am I going to be charged for receiving  money?
Why is my last transfer pending?
Do you accept cheques for top ups?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
My PIN is not working, can you help?
What process should I use to transfer money into my account?
Please help me delete this account.
is there a way to do top up with apple pay
My first choice would be Mastercard.
How do i receive a physical card?
How can I change to my married name?
Am I getting charged for making a payment?
I am not supposed to be charged a cash withdrawal fee, but I was.
What needs to be done to activate and use a card?
Today I was out eating and my card was declined. Why's that?
My top up is giving me problems. What is wrong with it?
I am just waiting for the transaction to be completed.
The amount of exchange was not correct for the item i bought.
I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived.  I definitely sent it to the right place, can you confirm where the money is?
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?
I think a card payment I made was cancelled, can you check?
I haven't received the cash from the check I deposited.