Instruct: Given an online banking query, find the corresponding intents.
Query: I purchases several items today. Why are they still showing pending?
What is the meaning of a pending payment?
I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?
Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?
What will happen after my card expires?
Reason for my card to decline
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
Transfer was declined, could not complete request.
I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?
Will you charge for a physical card?
My transfer failed, why?
When will I see an updated balance after a transfer?
I visited the ATM but got less money than what I requested. Why?
There is a transfer not showing on my account.
What is the procedure for topping up with a cheque?
What is the reason my top-up is still pending?
Why wouldn't the ATM give me my money?
I bought something and already paid for it but now I don't see it.
There is a withdrawal in my account I didn't make.
I need to get a card, but I live in the US.
Is it possible for friends to top up my account?
How to I close my account?
What is the best way to get my virtual card?
I still haven't received my card after two weeks, is it lost?
Where do I find PIN for my card?
I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!