Instruct: Given an online banking query, find the corresponding intents.
Query: I bought something online and it says there was a fee to transfer money. Isn't that free?
Why do I see a fee when I do a transfer?
I was trying to top-up and my credit card was declined. Can you tell me why?
How long does it take for a payment to change from pending?
Can I change my PIN in Austria?
What kinds of cards can I use to top up?
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
I think the exchange rate for my for my cash withdrawal is wrong
The top-up is broken.
I have one other credit card from the US. Do you take that?
I have a Visa and Mastercard, can I use these?
Where can I get a card in the EU?
My transfer is still pending
Why am I unable to verify my id?
I deactivated my card but would like to reactivate it.
I didn't withdraw the amount of cash that is showing up in the app.
Can I add a card that I just found (again) to the app?
Are there restrictions to transfers to certain accounts?
I made a payment but the app gave the money back.
Will you help me unblock my pin after putting in the wrong pin too many times?
Are physical card available?
I cannot seem to buy something online with my card? the payment comes back, what's going on?
I am seeing and extra 1$ charged to my account and wanted to know about it.
Can you please tell me why my transfer failed?
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
Why is my transfer still pending?