Instruct: Classify the online banking query into its corresponding intent.
Query: I haven't been sent my new pin!
can i go into my app to find my pin
I have a card payment that I don't recognize. What should I do?
I want to top up by transfering accounts, What do I do?
Is it free to send out more cards?
Please cancel my last transaction.
What do I do if I've been charged twice for the same transaction?
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
is there a limit on top ups
Do you hold money and if so, what currencies do you accept?
Do I get any sort of discount on volume for a lot fo currency exchanges?
I need to report a stolen card
Why am I being charged for transferring money?
Why did my top-up not work?
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
Do I pay extra for exchange?
What is this direct debit in my statement?
Can I order a new card with the app?
What identification is required to activate my card?
how do I get a disposable virtual card?
I want one of the virtual cards!
I got less cash than what I specified for through the ATM.
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
The ATM won't let me take out cash
Which fiat currencies do you currently support? Will this change in this future?
I want to apply for a Visa card.