Instruct: Classify the given online banking query into its corresponding intents.
Query: Why can I not do a transfer to a beneficiary?
My account transfer was not cleared.
What is the refund procedure?
Why did the app deny my top-up?
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!
Can I get another card?
Will any ATM's decline my card?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
my statement contains an unknown payment
i want to get my salary deposited as pesos?
I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.
Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?
I'm still waiting on my new card to be delivered!
The app won't identify me.
I can use this card at which ATMs?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
My top up was denied
I lost my phone. Can I disable to app?
Why is the ATM not allowing me to get cash?
There is a direct debit transaction that I did not authorize
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
Whats the minimum age to have an account
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
Will the PIN come separately?
I tried to make a transfer, but it didn't work.