Instruct: Classify the online banking query into its corresponding intent.
Query: i need to top up by card.
My wallet is empty even though I topped it up an hour ago.
I am having trouble withdrawing cash.
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?
Why did I get charged a fee for my card payment?
Are there any top-up limits involved?
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
Is there a limit to the top-ups someone can do?
I found my card, how can I use it again?
I want to terminate my account
I'm looking to get an additional card.
What stopped my transfer, from being accepted?
How can I change my information?
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?
I want to revert this mornings transaction.
I am not comfortable verifying my indentity.
How do I get a refund for an unauthorized direct debit payment?
why is a transfer to beneficiary not possible?
Is it possible to get a refund for the item?
Can you provide me a disposable virtual card?
I haven't received my pin
What's the fee for exchange of foreign currencies?
I was charged extra when I made a cash withdraw, why?
What are the disposable cards used for?
What information do I need to see my source of money?
What is this $1 charge on my account?