Instruct: Classify the online banking query into its corresponding intent.
Query: How can I get another card?
I'd like to provide my daughter with a card - could I get an additional card from my account to give her?
My top-up appears to be pending.
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
wheres my pin
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
May I change my PIN?
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
I sent money to a person and they haven't received the payment yet.
Do I have to manually top-up my account each time or will it do it on its own?
This is not right, I was told I could take out cash at the ATM for free?
I've got to have one of those virtual cards.
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.
Where is my last money transaction
Why hasn't my transaction arrived?
What is the process to get a new card when your old one expires?
I bought an item and now I want a refund.
Do you charge extra for exchanging currencies?
I need more money in my account. Can I add more by transferring?
Can both Visa and Mastercard be chosen?
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
Help me.  My phone has been lost or stolen!
I need to transfer something to China. It is urgent. How many days will it take to get there?
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment.  An error is appearing, and I need assistance.
What do I have to do to prove my identity?
Please specify any limitations that come along with disposable cards.