Instruct: Classify the online banking query into its corresponding intent.
Query: I need a new card before it expires.
If my card is about to expire how long would it take to receive a new one and how much would that cost me?
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
What are the steps to verify identity?
Tell me how to change my details.
Why isn't my money from a check deposit showing?
I don't understand where this charge came from.
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
Why is my identification required?
Will you tell me how to exchange USD for GBP in the app?
I was removing a dollar amount from my account and now don't have access to my card.
Can you tell me how to locate my PIN?
Top-up is loaded into the card and no update.
What do I need to do to cancel a transaction?
I was only given $20 when I tried to get $100
What different currencies can I get?
I have to quickly transfer something to China. How long will it take to arrive there?
Are there virtual disposable cards?
Where do I go to get my new card linked?
I have a confusing payment appear on my statement and I don't recognise it!
details need to be modified
Where can I go to find out how to verify my identity?
I just did a money transaction but its not showing they received it
How do I find out how or where this transaction on my account came from?
I cannot find my PIN.
My wallet is empty even though I topped it up an hour ago.