Instruct: Classify the given online banking query into its corresponding intent.
Query: What countries are getting support?
What countries are you available in?
What's the process for topping up by card?
My transfer hasn't appeared yet
I can't find any option to top up with a cheque?
Can I use the apple watch to make a top-up?
How do I protect my phone from someone using it after I lost it.
What was the cause for my card to be declined?
My friend would like to send me money. What are the options available to them?
My phone was stolen yesterday, can you help me with this?
Payment I did not make.
This fee shouldn't be there after I paid with a card.
I've changed my mind on an item.  How do I get a refund?
Can you tell me why I was charged $1 for a transaction?
Transferred to account is not successful, help please?
If I get a transfer from Europe, how long until it is in my account?
Top up did not work on the app.
I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?
Why can I not transfer money into my account?
When I was transferring money I was charged extra why?
found card, how to put it back in app
Why was there a fee for my cash withdrawal?
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.
need to exchange currencies
I'm interested in getting a card. How does one go about doing that?
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?