Instruct: Classify the online banking query into its corresponding intent.
Query: I can't do the verification.
Why do I have to give you my drivers license
What are my payment options?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
Is it possible to exchange currencies using the app?
Is there a money transfer fee?
Why is this not letting me exchange crypto? I need help making this transaction go through.
My transfer to a beneficiary did not go through.  Why?
My account was charged a fee. When did you start charging extra for card payments?
How do I exchange currencies with this
How do I verify my ID?
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
What's the amount that I can top-up?
Can I hold more than one currency?
After reviewing my charges, I see I was charged a fee for a transfer I did, why?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
Where can I see where funds came from?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
How long does it take for a top-up?
What are the fees for using a European bank card?
I used my card to top up, but now I don't see the money in my account.
My bank app said that I got cash from an ATM, but that's a mistake.
My card is expiring so how fast can I get a new one and how much will it be?
Can I top up with Google Pay?
I took out some cash from the ATM but it is still showing the transaction is pending.
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?