Instruct: Classify the given online banking query into its corresponding intent.
Query: Why has my transfer been declined?
I received a decline message on a transfer
What is this extra pound charge for?
How long does a transfer take to reach one's account.
I would like a virtual card...how do I get one?
How can I change my account details?
Why is there a pending time on my transfer?
I have been charged twice on my statement.
I will not be able to verify my identity.
how do I get top up to work for my card
Why was I charged a fee to transfer money?
What is the appropriate age for my child to be able to open an account?
I cannot try my PIN anymore.
When will my transfer from the US get here?
Can I use cash to top up
Why have my top ups been canceled?

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
What happened to my cash deposit?
still need to get card pin
top up not completed
help me link my card
Can I have a tangible form of my virtual card.
If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
Which countries do you support?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.