Instruct: Given an online banking query, find the corresponding intent.
Query: I topped up but my money is not showing. Why is that?
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
phone is gone
How can I update my details since I moved?
the exchange rate I got for cash was wrong
You accepts my card?
I don't have a virtual card - how do I get one?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I want to reactivate my card, I thought I had lost it but found it again this morning.
Is it possible to hold money in multiple currencies?
What's the limit on total number of cards I can have?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
It appears my top-up is still pending.
how do i find top up for cash deposit
my exchange rate looks wrong for my last payment
I need some money transferred ASAP, how long does the process take?
How do I get a card in the EU?
Why hasn't my money transfer showed up yet?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
When the time is right will this automatically replenish my balance?
where can I find the auto-top up option?
Can I use my card while on vacation overseas?
Is there any way to see my card in the app?
What fees do you charge for the standard card?
My transaction has not been received. When are you going to process it?