Instruct: Classify the given online banking query into its corresponding intent.
Query: Is it possible to exchange USD and GBP on the app?
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
So much time has gone by, the pending status shouldn't still be there shouldn't it?
Would it be possible to activate my card?
Balance is not up to date.
My automatic top-up was unsuccessful
Why isn't my deposit in my account?
is there a way to see where funds come from
It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.
What is needed to activate my card?
Can i have the item refunded?
I don't know where my phone is.
My app shows a money withdrawal that I did not do.
Why is the payment on my card still pending?
I have a transaction showing up more than once.
I would love one of the virtual cards!
Has my top-up gone through?
How long does it take for me to get my pin
why couldn't I use my card at a store?
Why is the exchange rate different than expected on my transaction?
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
I took out money, and didn't get all of it.
Where is the nearest Mastercard ATM?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
I need to activate my card, how is that done?
Why was I charged this extra fee while doing a transfer?