Instruct: Given an online banking query, find the corresponding intents.
Query: Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
What do I need to do to correct this failed transfer?
What do I do if there is a direct debit on my account that shouldn't be there?
My transfer was declined, why is that?
If I live outside of the UK am I still eligible for a card?
If someone sends me money, will I be charged?
Can both Visa and Mastercard be chosen?
What identification is required to activate my card?
I'd like to open an account for my children. How can I do that?
I want my purchases cancelled.
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
My card appears to have never arrived?
i cannot get virtual card to work
Where will I get my card?
I haven't received money from a transfer?
Why is my transfer appearing as "pending"?
Someone mugged my and stole everything.  I can't use the app.  What should I do?
Can the card be mailed to Europe?
Can I get a refund?
Please provide me a list of ATMs that accept my card.
Do you charge extra for topping up with a debit or credit card?
I would like to get an account for my child.
Please help.  The card won't work.
I deposited cash into my account, why do I not see it?
My card is stolen.  Help!
What type of card can I get?