Instruct: Classify the given online banking query into its corresponding intents.
Query: My account says I have money but I withdrew it in cash.
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Can I choose between Mastercard and Visa?
Can you tell me the status of my new card?
Can I pay more to get it deliver quicker?
I haven't seen the cash yet from the cheque I deposited.
How long does it take for a top up to be approved?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
Why do i have an extra fee on my statement?
I was supposed to get a refund but I do not see it.
Are these cards available in europe?
I need to refund my item, can you please help?
How much is it to send out additional cards?
I was charged an extra pound for no reason. Why is that?
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.
Why am I being charged extra when I withdrew money?
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.
Am I able to use my American Express to add money to my account balance?
I am missing a refund amount on my account.
How long does it take to get my money
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
What do i do to get a physical card?
How can I verify my top up?
How do I take a block off my card?
I can still see money in my account after making a payment