Instruct: Given an online banking query, find the corresponding intent.
Query: I transferred money, but I think I've been charged a fee for it?
This transfer incurred a fee that I don't think is right.
How can my account have money transferred into it?
I was supposed to get a refund but I do not see it.
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.
Visa and MasterCard, can I get them both?
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Can you please explain why the exchange rate for the item I bought is wrong?
Would I be able to get an account for my child?
Why does it matter that I prove my identity?
When will my returned transaction show up on my account?
Can I get a disposable card?  How many can I have?  How often can I use them?
my cash balance less than what I thought
Could you tell me the fiat currencies that you work with?
Help! I made a transfer in error and need to cancel it before it's complete!
When does my transfer from the US arrive in my account?
I need to verify my identity. How do I do that?
Do you offer cards for those in other countries?
Why was my top-up rejected?
Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
Can I setup top ups in advance?
I want a refund
I would like to activate my card what do I need to do?
I think someone is using my card without my permission!
Can I use as many top-ups as I want?
Can I see my available money?