Instruct: Classify the online banking query into its corresponding intent.
Query: I attempted a transfer, but it failed.
Can you tell me why I wasn't able to complete my transfer?
How long will it take to transfer something from China?
How do I take a block off my card?
How do I find my PIN?
Transfer unable to be completed, states 'declined'
I am interested in giving a second card to my daughter, how can I make this happen?
I have young kids. Can they use this service?
Why has my top-up been returned to my account?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.
If I make a mistake can I cancel the transaction?
My credit card was declined for top-up. Can you see if there is enough funds in my account?
Do you have a list of the cards and currencies supported?
I cannot tell what my top up currently is.
I am having a problem with verifying my identity.
how to get card pin?
My payment's stuck on pending.
Do you have the best exchange rate?
What are the disposable virtual card limits?
Can you please inform me of the restrictions for the disposable cards.
Is there a topping up limit?
I no longer want to transfer funds, can we cancel that transaction?
I would like to know what your exchange rates are.
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?