Instruct: Classify the online banking query into its corresponding intent.
Query: How do I change to AUD from GBP?
need to exchange currencies
why don't you accept american express for adding money to my account
How recent do my documents need to be for verification?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
What do I do to verify a top-up?
I think that the exchange rate for the withdrawal of my cash is not right.
Can my password be reset if I do not have it?
I've been trying to do a transfer multiple times and have failed? Is the system down?
Why would a card payment be declined?
Which foreign currencies can I get transferred into my account?
I cannot see a refund in my account
Are purchases returnable for full refund?
I need to set up an account for my daughter, how would I do that?
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
How long will it take for my top up to work? It's still pending
I wish to use my American Express to put funds into my account.
Why is there a charge for my transfer?
On my app I can see that a direct debit payment that I didn't do, appears.
It looks like the exchange rates on my card payment are wrong
Where is the cash I deposited?
I wondered if multiple currencies is okay?
How to receive virtual card?
Can I use top-up with Apple pay?
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.