Instruct: Classify the online banking query into its corresponding intent.
Query: How long will delivery to the US take?
I need my card right away.
when should I receive my refund
I just got married and I need to change my name
Why is my identification required?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Why hasn't my transaction been completed?
Why is my balance still the same after a cheque deposit?
I didn't receive the correct amount of cash
Can I have money transferred into my account at different intervals along my trip?
Why isn't the transferred money there?
At what places accept my card?
How many payments can I make using a virtual card?
How long will it take to urgently transfer something to China?
I need a new card to replace an expired one. Will it cost anything, and how soon?
The ATM machine ate my card.
I would like to delete my account now, please.
I have a card payment which shows as pending
Please provide me a list of ATMs that accept my card.
What are acceptable documents to prove my identity?
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
I saw that my transfer was declined.
Is there a reason why top-up needs verifying?
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?
How to receive the actual card
Do I have a card PIN?