Instruct: Given an online banking query, find the corresponding intent.
Query: Is there a reason why there is an extra £1 charge on my account?
I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?
Please list what fiat currencies are supported for both holding and exchanging.
When will the transaction post to my account?
Is there a limit to using a disposable virtual card?
How do I go about transferring money using my credit card?
What is limit of disposable cards  I can make per day?
I tried topping up using my card, but the money is gone?
Why is the top-up I made still pending.
i need to proof my identity to you why and how?
How do I request a disposable virtual card?
Is it possible to get a refund?
Why do I see a fee when I do a transfer?
How do I exchange AUD for GBP?
Where can I locate my card PIN?
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
How many different cards can I have for my account?
Is there a way to track my card?
Duplicate transactions appear on my account
How long does it take for the card to come?
Can you tell me when my card will arrive?
I am seeing in the App a some cash withdrawal that I did not do
My Identity verification hasn't passed yet is it possible to use my account?
There is money missing from my account.
How do I deactivate a stolen card?