Instruct: Classify the online banking query into its corresponding intent.
Query: For what reason did my top-up fail?
Top up keeps failing
How do I top-up my card with a cheque?
I've tried using my card multiple times and it keeps getting declined.
I got cash and was charged a fee that shouldn't be there!
How can I create a disposable virtual card?
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?
I have cash deposit to my account but it is experiencing a problem
Can I write a cheque to top up?
How can I transfer money to a beneficiary?
How long does the "pending" period of a transfer take?
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
When can I expect to receive my card?
i did not get any money but still was charged
How long does it take to prove my identity?
There is a repeat charge for the same item
I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?
I need my card soon.
Can someone help with my passcode?
Why am I still waiting for my refund
Is it possible to refund an item?
I should not have been charged a fee for my transfer.
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
Please check and let me know why my transfers are getting declined.
My top is still pending.
What is the purpose of requiring my identification?