Instruct: Classify the online banking query into its corresponding intents.
Query: I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
I'd like to get a refund for something I bought, is that possible?
When will my money be in my account?
The cash deposit I made this morning has not been credited to my account
How long does it take for cards to be delivered after ordering them?
the exchange rate is wrong from something I got in another country
What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.
The app is showing a direct debit transaction that I did not perform
Whats the limit on my top up
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
Can exchanged be made to EUR?
What do i do if the exchange rate was wrong for the item i bought overseas?
Can you send me a Mastercard, instead of a Visa?
How can i get new card?
What is the source of your exchange rates?
I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?
where is the code for verifying the top up card?
Do you offer any discounts for someone who exchanges currencies frequently?
I want to open an account for my children
How much does it cost to top up by transfer?
How long does it take for money to transfer?
Can you tell me what are disposable cards for?
I happened to forget my password
Where do you deliver cards to?
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
An ATM machine didn't return my card.