Instruct: Given an online banking query, find the corresponding intent.
Query: I'm in China and need a new card. Please help.
Am I able to get this shipped to China?
My top-up failed to go through.
With this app, will I be able to exchange currency?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
I am wanting to refill my card, is there a charge?
My phone is missing or stolen.
My transfer still says pending
I think my card has been compromised in some way.
how long does it take for a transfer to arrive
How to receive the actual card
I was given the wrong exchange rate when getting cash
Can I have money of different country of origin.
I didn't make this payment!
I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.
My transfer was wrong, are you able to stop it before it goes through please?
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
The app reverted my recent payment
Since I need to exchange currencies frequently, would you be able to offer me a discount?
is it free to add money to my card
How long do transfers take to go though
I would like a  physical card sent to me.
I made a cash deposit and the balance wasn't updated.
Can I use my account without verifying identity?