Instruct: Classify the online banking query into its corresponding intents.
Query: Is my card ready for use or does it need activated and if so how?
What would II do if I wanted to activate my new card
When I bought something abroad, the exchange rate was wrong.
Why am I getting double charged for multiple transactions?
How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.
My mother deposited a cheque into my account last week, why is it still not showing up?
I'm not sure what to do about the PIN, because I don't have one yet.
Is there anywhere I can't use my card?
I was wondering why my payment hasn't gone through yet, its been a while.
if i found a lost card can i put it back in app
I used my pin too many times.
What is a pending cash withdrawal?
What do I need to do to exchange my money?
I do not recognise this card payment.
My refund isn't showing up
Is there anywhere  In the  Eu  this card can not be delivered in
I forgot my pin and am blocked now. Can I reset it somewhere?
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.
I can't be sure, but I think that someone may be using my card.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
How can I locate the virtual card?
Why am I seeing a transfer fee on my bank statement?
What methods are available for my friend to send me money?
My transfer didn't work how come?
There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.