Instruct: Classify the online banking query into its corresponding intent.
Query: Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
I think a payment I made with a card was cancelled.
Why is the pending status on my cash withdrawal taking so long?
explain the virtual card
I do not know why I was charged for the $1 transaction.
I am not satisfied with your company and wish to delete all accounts immediately.
What is the extra fee on my statement?
I'm confused as to why my top-up did not go through.
Can you please tell me why my transfer failed?
Where can I order a card when I am in China?
What will happen after my card expires?
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
Why isn't my card working anymore?
Is there any fees associated with receiving money with this account?
I am dissatisfied, I would like to close my account.
I have a cash withdrawal in my statement. Why is that?
For some reason I forgot the passcode I have.
What do I do if my Google pay top up isn't working?
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
Are you located in other countries?
I sent money and the recipient has not received their money after two weeks.
I want to get a Visa
what happened to the money after i put in the wrong info and it got declined
Is it possible to get a new card in China?
how come when i asked for 100 it only gave me 20.00 in the app
Why was I charged a fee to transfer money?