Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a fee for currency exchange?
How much is the exchange fee?
I accidentally made a payment to a wrong account. What should I do?
I was expecting my new card by now.
How do I make a currency exchange?
I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?
Why am I charged a fee for withdrawing cash?
Why did my card payment not work?
I wanted to withdraw $100 from the ATM but I only got $20
How do I authenticate my top-up?
I am seeing inside the App a some cash withdrawal that is not mine
Please explain to me how to know where my funds are from.
How is the current exchange rate?
Can I have a new card shipped to China?
The recipient can not locate funds.
Why are you asking so many questions about me?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
I want to cancel a transaction.
I'm still waiting for my transaction.
Is there a fee for topping up a card?
I would like to delete my account now, please.
I bought a product a week ago, but may need to return it.
A shop I go to didn't let me pay.
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
How many disposable cards am I allowed to have?