Instruct: Classify the online banking query into its corresponding intents.
Query: I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
I tired to get cash in the ATM but it was cancelled
Can you tell me what I need for identity validation?
I do not know what this cash withdrawal is
Is there a fee for paying by card?
can you tell me why my card was declined?
A direct debit payment I didn't do shows in my app
Is there a fee for exchanging currency?
How long does it take for a refund to appear?
Why was I charged a fee for debit or credit card payment?
I lost my phone and need help so someone doesn't access my account.
Explain why my top up would be reverted.
I tried to make a transfer and it failed.
I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?
What is this random charge of one pound doing on my account?
I didn't withdraw cash but I see that transaction on my app
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.
I am entering my passcode but getting an error.
I am still awaiting the money I put into my account this morning.
The app does not know it is me.
Does it matter if I use Visa or Mastercard?
What is the auto top-up limit?
In which countries does your app work
How much would I be charged for a transfer?
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.