Instruct: Classify the online banking query into its corresponding intent.
Query: Why did the ATM give me less money than what I requested?
Why can't I take $100 out
need to know where money comes from
What are the fiat currencies used?
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.
I need my card ASAP!
Will there be a fee if I receive a SEPA transfer
Why was my top up cancelled?
I didn't receive the correct exchange rate when I got cash.
How do I know where my funds come from?
I would like to dispute a payment I didnt make
I have a new email.
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
I am still currently waiting for the cash that has been deposited into the account this morning.
Do you support top ups?
What are the disposable cards for?
Explain why I can't do a transfer to an account.
Is there a way I can get a Visa card?
How long does it take for my top up to clear?
I have been waiting over a week. Is the card still coming?
Top up keeps failing
I topped-up my account, but I don't think it went through.
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?
I just had a look at my statement. Why have I been changed for using the ATM?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
Can you please assist on my item that needs to be refunded?