Instruct: Classify the given online banking query into its corresponding intents.
Query: My beneficiary is not allowed?  Why?
is there something blocking me from making transfers
How do I know which payments I make will have additional fees? Where can I find this information online?
How much does it cost to top up by transfer?
I believe my card has been compromised as there are funds showing that I did not receive.
How do I get my card back quickly from a bank machine that it?
I want to reverse a transaction I did this morning
Why wasn't my payment accepted by the app
I see cash in my app but I did not get it.
What do I do if my card is stolen?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
What are you exchange rates?
How was I charged extra when I used my card to pay?
I could only take the amount of money that was available to me which was less then I expected.
My cheque is slow to cash
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
Can you tell me where I can withdraw money?
I haven't received my cash yet.
Are you Visa or Mastercard?
I'm confused as to why my transfer is still listed as pending on the website.
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
What should I do once my card expires?
Why wouldn't my contactless work for the metro?
What can I use to receive my salary?
My card wont work at an ATM