Instruct: Given an online banking query, find the corresponding intent.
Query: Do yo charge a fee for exchanging foreign currencies?
would I need to pay extra for exchanging currencies?
I need assistance addressing a direct debit that I did not do myself.
There are funds showing in my app that I did not receive.
Could you please help me figure out why the seller has not received their money after I sent it.
If I need an additional card, is there a fee for that?
I can't seem to figure out why my transfers are getting declined.
Since I got married, I need to change my name.
Why isn't my cash deposit showing up in my account?
I need to close my account.  Your company is terrible!
Why would a transfer to an account not be allowed?
I don't know the code for the app.
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
I've been waiting for a top up to come through for over an hour and I need the funds now.
What steps are taken to transfer money into my account?
How long before transferred money shows up?
I would really like a physical card.
How do you do exchanges?
The app is showing a cash withdrawal that I didn't make.
Please tell me why I am having problems transferring to a beneficiary.
Why wouldn't the ATM give me my money?
I would like to give another card to my daughter, how can I proceed?
Why is there a fee associated with card use?
I need money put into this account from another one.
Can you explain the various transaction times shown on my statement?
Can I top-up my card using a bank transfer.