Instruct: Given an online banking query, find the corresponding intents.
Query: So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
Is it normal to see a fee for transferring money?
Would I be able to refund an item?
Why am I being charged to withdrawal money?
is my pin the same as my passcode
Can a credit card be used to transfer money?
What are the charges for recieving SEPA transfers?
How long is the transfer?
help my money isnt showing up
Would I get a Visa or Mastercard?
Why can I not take out cash?
What would be a reason my transfer got declined?
The app does not recognize who I am.
i need to top up by card.
Is my PIN sent separably?
My transfer has been declined.
My payment was terminated
My payment has an incorrect exchange rate.
I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.
I'm not sure why my card didn't work
Asked for $100 but only got $20. Why would this happen?
Tell me if there is a top-up limit.
I would like to transfer money into my account.
Are there any places that won't take my card?
My ATM card isn't working for a withdrawl
My cash withdrawal was declined.  Why?