Instruct: Classify the online banking query into its corresponding intents.
Query: I used an ATM and wanted to know why I was charged an extra fee.
Why did I get a fee from the ATM?
My details need to be changed, how can I do so?
Why do I need to verify the top-up?
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
Can you explain to me why a top up would be reverted?
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.
I dont have identification
Why is there some cash that I did not deposit in my account?
What is this withdrawal as I do not remember making it.
What is the fee charged for using my card?
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done
Why did you revert my top up?
How much are you going to charge me if I top up my US card?
I want to top up by card
Why do you need so much id info from me?
Can I have my card activated?
I saw there is a cash withdrawal from my account via the app which I did not complete.
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
What is your check-cashing policy?
I don't understand why there is an extra €1 fee in my statement.
Help me cancel a transaction.
Why are top-ups being verified?
Could my daughter open an account?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?