Instruct: Given an online banking query, find the corresponding intent.
Query: I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?
I found my lost card. Am I still able to use it?
what is source of my money
i need a refund right away but the funds aren't available in my account
Which one are you?  Visa or Mastercard?
The app doesn't think it's me.
Is it possible for a friend to personally send me a payment?
What is my money worth in other countries?
Show me the source of my money.
I need to renew a card that's about to expire
When will the money from a transfer be made available on my account?
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.
Will you accept my credit card, it my only one.
Why was I charged a fee for withdrawing money?
MY transfer has still not appeared.
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
Can you tell me how long it takes for a new card to come?
Someone besides me might be using my card.
I am having a problem proving who I am
Payment I did not make.
Can you convert to EUR?
Can I increase my top-up maximum?
Is there a topping up limit?
Is there a fee for adding funds with a credit card?