Instruct: Classify the online banking query into its corresponding intents.
Query: I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
What could possibly be the cause of my failed transfer?
Where is my money that I transfered?!
Do you have info about the card on delivery?
Is there something that I can do since my phone was stolen yesterday?
How do I activate my card to start using it?
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
I made a cash withdrawal at an ATM but it still says pending in my account.
Do I have a say when it's delivered?
After I deposited my cash, I still don't see it in my account.
How many times can I auto top-up?
Which countries are you in?
The exchange rate was wrong in the foreign country I got cash in.
Why did I not get the amount I specified at the ATM?
What happens if my card payment is cancelled?
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
I need info on activating my card?
Can someone else use my account if they have my phone?  I lost mine.
help, lost my card
Asked for $100 but only got $20. Why would this happen?
Are there virtual cards
Can I have it delivered on the date I need it delivered?
What do I need to do in order to get a new card?
Could not complete transfer, states 'declined'
I need to know if you will accept my credit card.
If I don't have all my documents can they still verify my identity?