Instruct: Given an online banking query, find the corresponding intents.
Query: Can you explain to me why a top up would be reverted?
Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?
How old do you need to be to have an account?
Is there a cash withdrawal fee? Because I just got charged?
My account seems a bit off and getting weird charges.
What does top-up verification do?
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
Why didn't my transfer work?
What currencies are available for my use in holding and exchange?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
Can you assist me in acquiring a virtual card?
I would like to reactivate a card and wondered if that could be done?
Can I use any card and currency?
The card payment didn't work
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?
I need to get a card, but I live in the US.
What is the basis of your exchange rates?
Is it possible to link a new card?
I have lost my phone or it has been stolen.
The app isn't letting me log in, but my info is correct.
I'm still awaiting for the completion of the transaction.
I have exceeded the number of PIN attempts
My transfer was declined. What might the reason be?
Can you help me with my card, I think it's broke.
How can I go about transferring money to my account?
What documents do you need to verify my identity?