Instruct: Classify the online banking query into its corresponding intents.
Query: With this app, will I be able to exchange currency?
My plans may change so I may need to change from GBP to AUD.
My PIN is locked, how do I unlock it?
Will I get charged for sending out more cards?
What went wrong with my transfer?
My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.
Do I need to verify my top-up?
When will a refund post to my account?
Are you located in other countries?
How long is the delivery time to the US?
How do I get a spare card?
I paid with my card and got charged an extra fee, what's up with that?
I refilled my account balance but got an error message.
What is the max I can top up?
I would like to get some extra cards?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
I just moved. How do I give you my new address?
How long after a failed topup will funds refurn to account
would I need to pay extra for exchanging currencies?
Do I have to change my PIN at a bank?
How do I find the PIN?
What is the exchange fee that is charged?
What's the wait time for European transfers?
I just got married and need to change my name on the account
I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?
What is the basis of your exchange rates?