Instruct: Given an online banking query, find the corresponding intent.
Query: Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?
Can you tell my why my funds transfer did not work properly?
My cash withdrawal isnt showing on my account
How do I re-order a damaged card?
are there any exchange fees
why is there a service fee on my statement?
Can I withdraw from any ATM?
I don't think I made this payment that is showing up
What are the various currencies and cards that you offer support for?
I used my card and there was a fee
I've been charged an extra £1 and I don't know why
When do i activate auto top-up?
I am having a problem proving who I am
How did you arrive at the rate of exchange? I thought that I would get more cash.
Help me please, I need to top up cash.
In my statement, I got a €1 extra fee.
Why did I get charged a fee for transferring money?
I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.
Can you tell me when my card will arrive?
I would like a  physical card sent to me.
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
My cheque is slow to cash
my identity hasn't been verified and i can't edit my details, what's next
I can't use top up on Google Pay.
The ATM stole my card!
Is there a list of ATMs that take this card?