Instruct: Classify the online banking query into its corresponding intent.
Query: Where can I update my pin number?
Can my PIN changed remotely without visiting a bank?
Where can I find Mastercard ATMs?
It's only been a few weeks my my top-up got cancelled
There is a withdrawal in my account I didn't make.
top up cancellation
Is there a way to see my money's source?
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
Why is the exchange rate for my payment incorrect?
The card payment is declined.  Please inform me why.
I'd like to get another card
How do I verify my source of funds?
There is an unauthorized payment in my statement.
Can I have a card even if I am not living in the UK?
May I order another card?
I don't know my password anymore.
How are exchange rates determined?
I need to close my account as soon as possible.
Can I cash deposit to top up my account
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
why wasn't a transfer to account approved
I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?
Do you offer services that hold money in different types of currency?
What do I do if I still have not received my new card?
Are these cards available in europe?
Where's the money I transferred into my account?