Instruct: Given an online banking query, find the corresponding intents.
Query: why was i chargged
Why did you charge me a fee when I made a transfer?
I don't understand why there is an extra €1 fee in my statement.
I made a mistake and did a transaction to a wrong account, can I cancel?
How do I add an existing card to the app?
I see a duplicate payment.
I think youre system may be broken because I have tried transfer money 5x and it isnt working!  I'm not doing anything complicated it is what I usually do.
My transfer was not approved
the money i transferred didnt arrive
My card was stolen last night.
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
How do I know what my PIN is?
After I make a payment, how long will it be before it transitions from "pending" to complete?
I think the exchange rate for the cash I withdrew wasn't correct.
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
Reasons for top up cancellation.
I would like to dispute a direct debit transaction
What physical locations can I use cash to top up?
Is a new debit card free?
How do i set up my credit card to send transfers?
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
My card doesn't seem to work anymore
I can't find the money I just added to my account.
There is a Direct Debit that looks suspicious.
Can you please tell me how long it takes for the transfer to be available.
I did a transaction this morning and now I want to cancel it.