Instruct: Classify the online banking query into its corresponding intent.
Query: Are there any discounts for frequent currency exchanges?
What is the rate for exchange fees?
I did not get the right amount of cash from the ATM.
What should I expect to be charged on a SEPA transfer?
Can I use it outside of Europe?
How come a fee was charged when I tranferred money
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
Why is the top-up I made still pending.
When will I get a virtual card? I haven't gotten one yet
why didnt my account allow a transfer
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
I am asking to end my account.
Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?
Can I change my PIN?
I don't think I should have been charged a fee to use my card.
What's wrong with my card? The clerk at the grocery store said it was declined.
Can you elaborate on why I have an extra charge just for transferring?
There is a repeat charge for the same item
Do you charge extra for duplicate cards?
Can I get a disposable card?  How many can I have?  How often can I use them?
I just got my new card, how do I activate it?
I cant find my card.
I want to close my account & I will never do business with you again.
Delete my account now please.
Why will my transfer not go through?!  Keep getting an error message.
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!