Instruct: Classify the online banking query into its corresponding intents.
Query: The app reversed a top off I had.  What should I do?
top up cancellation
I have one other credit card from the US. Do you take that?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
It's been a couple days how much longer do I have to wait for my transfer?
My transfer didn't arrive to the recipient
How many digits identify the top-up verification code?
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.
How old do you need to be to have an account?
I would like to exchange currency  What types are there?
Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
How come when I tried to pay contactless at the bus it didnt work?
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.
Please tell me why I am having problems transferring to a beneficiary.
Why is verification for my identity needed?
How can I activate my new card?
When I withdrew my money, why was there an extra charge?
My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
Is there any reason why my card didn't work when I tried to top up?
Editing my personal details
I put cash in my account, but I don't see it.
Can my salary be received and transferred to my current currency in my country?
please delete account
My top-up funds aren't available yet.
What forms of ID do you need for identity verification?