Instruct: Classify the given online banking query into its corresponding intents.
Query: I would like to use cash to make a top-up?
I'll send a check to top up my account
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
Why was my transfer request decline?
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
How long does it take for the transfer to go through?
how soon will my card arrive?
I want to cancel a transaction.
Can I have it delivered on the date I need it delivered?
I put money in my account a week ago but its still not there?? What happened to my money?
Please can i get a disposable virtual card as well?
My withdrawal from the ATM was cancelled.
The payment I made with my card is not showing up.
If I lost my phone at the hotel, can I still use the app?
Why is there a payment showing twice?
Why isn't my card working anymore?
Why did the app deny my top-up?
Explain top-up cancellation
Can you tell me why my transfer declined?
with what can I verify my identity?
Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?
When I was transferring money I was charged extra why?
How do I activate my new card
Am I able to top up with Apple Pay?
My account seems a bit off and getting weird charges.