Instruct: Classify the online banking query into its corresponding intent.
Query: My credit card for was not approved for a top-up transaction.  What happened?
I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?
No Visa please. I want to continue with Mastercard.
How many top-ups am I allowed to do?
Why is my identity not verified?
I prefer mastercard.
Which countries are you available in?
Tell me why there is an extra charge when I used an ATM?
My balance didn't change after I transferred some money.
Can you help me process a refund?
how do I find the code to verify the top up card?
My card payment has failed.
when will the balance on my account change form a transfer
What is the maximum for top-ups?
How can I top up with Apple Pay?
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
If I need to top up with cash where should I look?
Can I convert currency with the app?
How do I edit my personal details?
My account is showing a double charge.
I used my card to make a payment and wondered why the payment was reverted?
The disposable cards, what are they for?
It seems I need to get information on limits for top-ups.
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
Can you change my currency to EUR?
How do I order a new card when my old one is ready to expire?