Instruct: Classify the given online banking query into its corresponding intents.
Query: Why do I have an unexpected fee on my bill?
Why is there a fee for my transfer?
Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
I don't want to give you all my identify details.
I deposited cash into my account and I'm having trouble seeing it on my account.
How would I use a bank transfer for topping my account?
Can I choose when my card is delivered?
I am not satisfied with your company.  Close my account.
If I lost my phone, how can I stop someone from accessing my account through the app?
I have the cash already, my account still shows up as pending.  How can my account be still pending?
What is the estimated wait time on a US transfer into my account?
In which countries can I get a card?
How can I exchange to EUR?
My friend wants to send me money, can she?
The contactless payments are not working.
Can I use check to deposit?
Which US cards have top up charges?
My card is about to expire.  How do I get a new card?
My credit card was declined for top-up. Can you see if there is enough funds in my account?
Still waiting for transfer to be completed.
Can you tell me what I need to do for the identity check process?
This company is bad, delete my account now.
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
Where is an ATM?