Instruct: Given an online banking query, find the corresponding intents.
Query: I believe that the rate of exchange for my cash withdrawl is incorrect.
Why did my exchange rate change?
Can you provide information for freezing my card immediately?
I have a charge I did not make.
I do not have my pin yet
Would you give me a mastercard and visa?
I've been waiting for a refund where is it?
What types of top-up methods do you accept?
can you assist me in activating my card?
The app is showing a cash withdrawal that I didn't make.
Please list what fiat currencies are supported for both holding and exchanging.
why can't my beneficiary make transactions?
Help!  The app has an ATM withdrawl that I didn't make.
how long will my cash withdrawal be pending for?
What fees are charged for a physical card?
Where is my refund? it appears to be missing.
Hi there, I came across a problem with my top up and my money is missing, was there a system error?
I am still waiting for a transfer to show up
Help! When will the card arrive at my home?
I need to set up an account for my daughter, how would I do that?
What is the process when my card is due to expire?
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?
Why didn't my card payment work?
Why wasn't my bank balance updated?
How long will a transfer from Europe take?
What do I do to unblock my PIN?