Instruct: Given an online banking query, find the corresponding intent.
Query: What is the average pending time for a transaction?
The wait for this transfer seems to be taking a very long time.  It is very important that it goes through quickly. Can you please tell me how long it may take?
My transfer didn't work! Help!
Do you give out Visa or Mastercards?
where do I go to top up with cash?
i can not see my top up
Why does my top-up get cancelled?
I can't find my phone; what can I do to prevent someone from accessing my account on it?
Why did I get charged for a withdrawal?
Can I get an auto Top-up?
i withdraw cash from the ATM and was charged a fee
am suspicious of my card's security
What is the daily limit on my card?
What should I do if I can't use my card?
Why was my exchange rate a different amount than usual?
Why  am I being told this  transfer will not  go thru
Send me my card now! ASAP
I had a problem with my card payment, can you help?
When will my balance reflect a deposit?
My credit card transaction was declined for a loan payment.  Can you tell me why?
what is this charge i didnt do it what can i do
When will the transaction be done?
How do I get a refund for an unauthorized direct debit payment?
Is it normal to be charged an extra fee when paying with my card?
I would like my refund for this item I bought.
I would like to order a virtual card, where can I get one?