Instruct: Classify the given online banking query into its corresponding intent.
Query: Do you support countries other than mine?
What countries are you located in?
If I am in China, can I still order a new card and if so, how?
The rate applied to my purchase in a foreign currency was wrong.
I'd like to get a Visa card, please.
Why hasn't my card arrived yet?
Why was I charged twice?
Where do I go to order my card?
The transfer that I was trying to complete was declined. What was the cause?
Can both Visa and Mastercard be chosen?
Is there a charge for getting more cards?
how long does it take for a transfer to arrive
Transaction showing up many times.
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
Why would the app deny my top-up?
Are SWIFT transfers supported?
You shorted me money when I tried to make a withdrawal.
What do I do if a transaction shows up twice?
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
Can friends send me money?
I believe that a card payment I made was cancelled.
Top up did not work on the app.
Where can I find top up by cash deposit?
why did i get declined transfer
I did a money transfer to my account and it is not showing there.
Shopping on line I was declined when trying to buy something.