Instruct: Classify the given online banking query into its corresponding intent.
Query: How come I got blocked for entering wrong pins?
What do I have to do to get my PIN unblocked?
I need help reapplying my top-up. It seems it isn't working.
When will I get my new card?
Can I make an account for my kids?
my cash balance less than what I thought
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
Why did my payment get declined?
How do I top up my account with a bank transfer?
I would like to alter my personal details.
How often can I top up my account?
How many currencies can I have?
If I exchange currencies on a frequent basis can I receive a discount?
how do i add money from my amex card to top up
I did a transfer and was charged a fee that should not have been charged!
Is there a limit to a disposable virtual card?
Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?
There is a strange charge on my debit statement
Do I have a say when it's delivered?
How long does it take to verify a cash withdraw?
Is there any way to get another card on the same account?
I have been trying to exchange this for crypto but the app won't work could you please help me?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
I'd like to know what the foreign exchange rate will be.
I would like a virtual card...how do I get one?
Do I pay a fee for SEPA transfers?