Instruct: Classify the given online banking query into its corresponding intents.
Query: Why isn't my topup working?
Tell me why my topup wouldn't go through?
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
How do I get a disposable virtual card as well?
My phone is missing.
Can my daughter also have a card issued in her name, but linked to my account?
This exchange rate on my purchase is wrong.
What steps do I need to get another card?
When traveling, is it possible for it to add money at specific time intervals?
my payment was rejected
How do I verify my identity?
I would like an extra card.
I've been waiting for a refund to show up and I don't see it on my statement yet.
Can I have more physical cards?
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.
I would like to exchange currency  What types are there?
I have never been charged a card payment fee before. Why did this change?
I want to reactivate my card, I found it after thinking it was lost.
Am I able to use my American Express to add money to my account balance?
Hey there's a fee for a transfer on my account.  Why?!
My card is no longer lost. How do I enter it back into the app?
Is it possible to use my apple watch for topping up?
I want to link to my card card with you, how?
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
I am having trouble verifying my id.
Mastercard is preferred to me.