Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to transfer something to China. It is urgent. How many days will it take to get there?
When will my account receive the money?
how do I speed up identity verification?
My refund is still pending
It's only been a few weeks my my top-up got cancelled
I forgot my PIN number.
Can my 8 year old grandson open an account at the bank?
I'm waiting on a top-up, its still pending
Can you tell me why I wasn't able to complete my transfer?
Where do your cards get delivered to?
why hasnt my card come in yet?
What currencies are approved to add money?
Why didn't this transfer work?
How long does it take for a cheque to post to your account?
What is the procedure for me to get more cards on my account?
Can i top up by card?
I am looking to delete my account. I'm not happy with the service provided by you.
My card doesn't seem to work anymore
I need help verifying my identity.
Do you accept any card and currency?
I can't find the top-up card verification code.
I don't remember my passcode?
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
Is there a fee for exchanging currency?
How long does it take for me to get my new card?
My identity verification is not working.