Instruct: Given an online banking query, find the corresponding intent.
Query: What is the charge for using a Top up card in the US?
If US cards have a top up charge, what is it?
What currencies are available for my use in holding and exchange?
I was declined when I tried to take out cash!
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
How can I tell what foreign exchange rate I will get?
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?
Why won't my transfer to another account work?
When will my card come? I need it as soon as possible!
Which countries do you operate in
I did a money transaction and dont have a receipt
A withdrawal is showing that I don't recognize
What ATM accepts Mastercard?
Although I am not located in the UK area, may i still receive a card?
Can you tell me how to top up on my card?
what documentation do I need for the identity check?
I didn't get the correct amount of money from the ATM machine
Transferring money using credit card
I paid with a card and there is an extra charge. Why?
how much will I be charged for making a transfer?
why and how soon do I have to have proof of identity to you?
Good afternoon. I made a transfer from my UK bank account.  I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.
Why are the things I bought earlier today still showing as pending?
My card hasn't arrived yet. What do I do?