Instruct: Given an online banking query, find the corresponding intents.
Query: I want my card frozen right away. Money was taken out in an odd location I have never heard of.
My app says I withdraw money from my account from an ATM.
I have been charged twice for the same transaction.
I am still waiting for a transfer to show up
Is there a charge for topping up by card?
I don't think I was supposed to be charged so much.
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
Am I permitted to have a spare card?
The ATM is showing it gave me the money I requested but I didn't get that amount.
€1 was in my statement as an extra fee.
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Why does top-up need to be verified?
How long do I wait for a transfer to take?
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
How can I pay for top-ups?
When I was traveling abroad, the exchange rate was applied wrong.
I was trying to top-up and my credit card was declined. Can you tell me why?
Why is there a direct debit payment on my statement that I didn't do?
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
I was mistakenly charged a fee for using my card.
Please help me.  My disposable virtual card won't work right.
How do I delete my account now
I sent some money and the account hasn't recived the transfer I made.
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?
The card payment is declined.  Please inform me why.