Instruct: Given an online banking query, find the corresponding intents.
Query: When I bought something abroad, the exchange rate was wrong.
My payment has an incorrect exchange rate.
When I topped up the app has seemed to reverted it.
I am yet to receive my pin.
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.
Are there any charges for European bank card for top up?
There's a cash withdrawal on my account that I didn't make
Does this app have the same exchange rate as third parties?
Has my card been lost in delivery?
Problem verifying my account
I CAN NOT FIND THE TOP-UP VERIFICATION CODE.
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
I found my card. How can I put it into my app?
I did a payment but it was reverted by the app
Why am I not allowed to add a certain beneficiary?
Can I use app to reset PIN attempts?
How to order a virtual card
What is the charge for exchanging currencies?
What's the phone number to freeze a card?
Help me.  My phone has been lost or stolen!
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
My transfer has been declined.
Can I add a card to back into the app?
I made a top up yesterday but it's still pending.
Do I get a discount if I exchange currencies a lot?