Instruct: Classify the given online banking query into its corresponding intent.
Query: Does it matter if I use Visa or Mastercard?
Are you Visa or Mastercard?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
My cards were stolen
I'm having difficulties changing AUD for GBP. How do I do this?
What is the extra €1 on my statement for?
Why isn't my refund on my statement?
What countries are getting support?
I withdrew cash abroad and the exchange rate applied is wrong.
Errors keep showing up every time I try to make this transfer and I am on a time crunch,  could you please help.
Why isn't the transfer I made to a friend showing?
Change of location, need to change details
I am asking to end my account.
For the identity verification, what do you need?
I have two of the same charges on my account!
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.
I want to reactivate my card, I found it after thinking it was lost.
Can I withdraw money from another bank and transfer it into my empty account?
Why did I get charged twice for the same thing
I noticed additional charges when transferring?
how do i get top up with cash deposit
Hi, I have an apple watch. How do I use it to top up my card?
I did a transfer.  What is the extra fee?
Can other people top up my account?
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.