Instruct: Given an online banking query, find the corresponding intents.
Query: Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?
My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?
Send me my card now! ASAP
Why is the identity check involved?
I need to deposit money to my account
I lost my phone. Can I use my card without the app?
Can I exchange USD and GBP from the app?
What age do you have to be?
When will the transaction be done?
I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?
I have been waiting for my transfer, shouldn't it be here already?
Why isn't my refund showing in my statement?
Why are there fees for using a card?
Where can I find information about where my money came from?
phone is gone, what should i do
If I don't have much money in the account can I auto top-up?
What are your supported countries?
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
I only have one other credit card from the US. Do you accept that?
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
Are there charges for using a bank card to top up
My wallet isn't showing my top-up, did I do something wrong?
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?