Instruct: Classify the given online banking query into its corresponding intent.
Query: Need help with a stolen card.
Someone took my card without permission
I want to revert this mornings transaction.
I believe my top up was reverted.
I need to delete my account, please.
I no longer want to keep this account.
Is it free to send out more cards?
Was there a number to track that I could get?
My identity hasn't been verified.  Can I use my account?
Did  my transfer fail?
How many days to deliver to a US customer?
Help, I was charged twice!
I have questions about how to transfer money to my account.
I want to find out what happened to my new card?
What is the exchange rate for EUR?
Why is there an extra charge on my statement.
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
I don't recognize a charge on my statement.
How can I add a new card?
Are there restrictions to transfers to certain accounts?
Am I able to get a refund for a purchase?
How long do deposits take to appear? I've been waiting for more than a week and need the money!
What is the max amount of disposable cards I'm allowed.
How long is the wait for a money transfer to show up?
Is there a way to view the history on where my funds came from?
Why does my identity need to be verified?