Instruct: Classify the given online banking query into its corresponding intent.
Query: I don't know where this debit transaction on my statement came from.
There was a direct debit from my account and I didn't authorise it
Can you tell me where to go to get a disposable virtual card?
This company is bad, delete my account now.
I got a cheque that I want to top up with?
What is the time period for money to be transferred?
My card is due to expire
Why doesn't it work when I use American Express to try to add money to my account?
What are the guidelines for the disposable cards?
Can it add money every so often automatically while I travel?
My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?
I think my top up was reversed.
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
Got only $20 when I tried to withdraw $100.
I want to cancel a transaction from this morning.
how can i track card you sent
How do I know where the funds come from?
I was unable to activate my card.
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
I believe my top up did not work.
Help me figure out how to link the new card.
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
Please could you give me a refund
I was using a foreign currecy to make a payment and the applied the wrong rate.
I can't be sure, but I think that someone may be using my card.