Instruct: Classify the given online banking query into its corresponding intent.
Query: Why does it matter that I prove my identity?
I refuse to verify my identity.
Can I top up my card with other cards?
How long is the wait for a money transfer to post?
The ATM wouldn't let me have my money.
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
What's the procedure for canceling a purchase?
Why was money taken for a transfer?
There is a strange card payment I don't recognise.
Hey there's a fee for a transfer on my account.  Why?!
my google pay seems to be acting up.
I need to change my card PIN.
I tried activating my card and it didn't work
Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.
Can I change my PIN without going to a bank?
How would I top up with a cheque?
How to access my virtual card
A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going  on here?
It looks like someone besides me ordered something with my card, what should I do?
How can I change my old pin to a new one?
Top up keeps failing
I need my card soon.
Which part of the app do I order virtual cards from?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
There is an unauthorized payment in my statement.