Instruct: Classify the online banking query into its corresponding intents.
Query: When will my card be delivered?
I would like to make sure it is delivered on a certain date.
How long before a bank transfer shows up in the account?
Can you explain the transfer fee that I was charged?
MY transfer has still not appeared.
I need help proving that this is really me and to verify my identity.
Do top-ups have a limit?
How do I input a new address?
How long does it take to get a refund on something I bought?
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
Will you be able to exchange to EUR?
I need to hold money, what currencies can I use?
Please help my find out why there is an odd direct debit in my records.
I withdrew cash and was charged. Why?
I wish to top up using a cheque.
When is my balance going to update, I just transferred some money
Am I able to modify my account details?
I received a fee for obtaining cash, is this correct?
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
I'm being charged for using my card!
What should I do if I think someone is using my card without my permission?
Why has my card been charged an extra pound?
It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.
I believe my top up was reverted.
Why won't my top up work
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??