Instruct: Classify the given online banking query into its corresponding intents.
Query: In my statement, I got a €1 extra fee.
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
I need to know if you will accept my credit card.
I have forgotten my passcode
I need help reapplying my top-up. It seems it isn't working.
I must have entered my PIN wrong.
I need my card soon.
I have another card from the U.S. Will you be able to accept that one?
How do I get started when I get my card?
My card rejected a cash withdrawal. Why?
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
Why was an extra charge added when I used my card?
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
Can I use a disposable virtual card for any purchase?
Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
What may be the reason that my transfer did not go through?
Unsure how to provide my identity.
If I need delivery on a certain day, is that something that could be accommodated?
The exchange rate for my electronic payment is incorrect.
How do I change my pin while traveling?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
can i transfer money i the app
I am trying to complete a transfer but I keep getting an error message.
I want to close my account now.