Instruct: Classify the given online banking query into its corresponding intents.
Query: How long does it take to prove my identity?
What's wrong with my ID? I can't verify it.
Top up my card please, which y'all support?
How do I fix a transaction to the wrong account?
Yesterday my phone was stolen from me :( What do i need to do about it?
When I tried to pay in a store my card din't work
Which type of card will I receive?
I want to change the wrong exchange rate.
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
I have a cash withdrawal on my statement that I am unsure of.
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
Why has my new card still not come?
I tried topping up using my card, but the money is gone?
I think I lost my phone.  Is there a way to prevent anyone from getting into my account on it?
How can I reset my passcode?
When will my pending payment finish?
My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.
I'm waiting for my transaction to complete.
Is there an age limit to get an account?
My card won't work right now.
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
I have a missing refund
I dont have a pin
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.
My card appears to have never arrived?
Remove my account immediately.