Instruct: Given an online banking query, find the corresponding intents.
Query: I want to top up by cheque
No option to top up with a cheque ?
I have cancelled payments to this card.
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
Can I use app to reset PIN attempts?
I'm still waiting on my identity verification.
How can I change my PIN?  Help.
My identity is unable to be verified.
I bought an item and now I want a refund.
Are there still fees for european top-ups?
Why isn't my purchase exchange rate correct?
How do I go about verifying my identity?
Is my card activated?
I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
Can I have another card in addition to my first one?
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
Do you have a problem with EUR exchanges?
Why didn't my friend's transaction arrive yet?
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
What does it mean when a cash withdrawal is pending?
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.
What do I need in regards to identification?
you got the exchange rate wrong for my cash withdrawal
What is the verification process for my card?
How long will the $1 charge show as pending?
Why did you charge me a fee when I made a transfer?