Instruct: Classify the online banking query into its corresponding intents.
Query: Why did my card payment not work?
Can you tell me why my card keeps getting declined every time I try to use it?
My phone was taken yesterday, is there something that I need to do?
I was overcharged an additional pound.
Can I see my available money?
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
How do I report my card as lost or stolen?
My balance was not updated after transferring money.
Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.
I won't be pleased unless I get a Mastercard.
Why have I been charged a small fee to use my card?
Can I track the card that was just sent to me?
I would like to know the countries you are offer services in?
My top-up was cancelled, could my bank be the problem?
Is there a fee for sending additional cards?
Says that my top-up is incomplete?
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.
Am I able to cancel a transfer I just made
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.
I lost my phone! Will my card still work?
How do I turn on my new card?
What kind of security protects my money?
How can I move money from my account at a different bank to the account I have at this bank.
Is it on purpose that my payment has been returned to my account?
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?