Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a cash withdrawal fee? Because I just got charged?
Why am I charged a fee for getting cash?
There is a potentially fraudulent direct debit on my account.
Do you offer free ATM withdrawals of ones hometown currency while on holiday?
Why isn't the transfer I made to a friend showing?
I have been charged twice for the same transaction.
I was wondering if you will take any fees in exchange for top ups?
What does a 'pending payment' mean?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
Is it possible to delete the account?
I can't enter my passcode.
Why do we need to verify a top-up card?
How can I Use thereto-top option?
I still don't have a refund.
Could you tell me why my top up isn't showing in my wallet?
I left my card at a restaurant and now its missing.
I did a card payment but its status is still coming as pending. Please check and inform when it would complete.
What do I do if I've been charged twice for the same transaction?
What do I do to link my new card?
Why am I having trouble withdrawing cash?
Please tell me the limit to topping-up.
What is going on with it saying my card payment was declined?
will you be able to activate my card
Why do I have a transaction showing up more than once?
I haven't received my virtual card yet!!
I did a transfer.  What is the extra fee?