Instruct: Classify the given online banking query into its corresponding intent.
Query: Is it possible to delete the account?
This company is bad, delete my account now.
I'm not sure where my phone is.  Can someone else use the app?
Please help me unblock my pin which I put the wrong one too many times.
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
How do you find the exchange rate?
What do you use disposable cards on?
My accounts been charged a payment for something I didn't make.
Is it free to send out more cards?
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
I'm still waiting for a money transfer to show.
I got this stupid fee after taking cash out, why?
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
Where can I modify my information?
I do not feel comfortable verifying my identity.
Can I go ahead and use my account even though my identify hasn't been verified yet?
I had to pay a fee when buying items with my card.
I found the card that I thought I lost, and I would like to reactivate it.
How can I find your exchange rates?
Which US cards have top up charges?
I have a transaction showing up more than once.
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
What are the reasons for my beneficiary not being allowed?
Why is my app showing me taking money that I did not take out?
I think I was charged twice, please help!
I heard that you support more than one type of fiat currency, would you tell me which ones please?