Instruct: Classify the given online banking query into its corresponding intent.
Query: I received a decline message on a transfer
Why was my transfer request decline?
Will I be charged for topping up?
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?
Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
Can I have my account add money automatically in certain intervals?
The refund I asked for isn't showing up
Why was there a transfer fee on my account?
Was there a number to track that I could get?
How can I transfer some money into a foreign account?
Where is my cash deposit in my balance?
What documents are required for proof of identity?
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
Am I allowed to hold money in multiple currencies?
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
Will my friends be able to top up my account?
How do I use a card to top up?
In my statement, I got a €1 extra fee.
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.
I haven't seen the cash yet from the cheque I deposited.
Do you have a list of businesses that accept this card?
I don't know what a pending payment is.
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
Are there any fees associated with receiving money?
where is my new card?