Instruct: Classify the given online banking query into its corresponding intent.
Query: The app is saying I made a withdrawl but I didn't.
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
Can I use any card and currency?
Are their certain cash machines where I can change my pin?
It appears my top-ups have been canceled.
I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
For the identity verification, what do you need?
There's an error in regards to the exchange rate for an item I bought.
Am I charged if I make a top-up?
I need to move money from one of my other accounts to this one.
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!
I got cash and was charged a fee that shouldn't be there!
Are there fees for adding money with an International card?
I had an unexpected fee
I'd like to provide my daughter with a card - could I get an additional card from my account to give her?
I received a different amount of cash than what I entered.
Verify top-up card help?
Why do I get a fee every time I transfer?
How long will it take to urgently transfer something to China?
Why is my payment still pending?
I just initiated a transfer but I'd like to cancel it.
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
Asked for $100 but only got $20. Why would this happen?
What is the present state of the exchange rate?