Instruct: Classify the online banking query into its corresponding intents.
Query: Your exchange rates are coming from where?
What is the source of your exchange rates?
What is the average pending time for a transaction?
Is there a reason for my top up to be cancelled?
My salary comes in GBP can I change my options somewhere?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
I'd like to get a Visa card, please.
I have kids and I'm curious at what age could they start to use your service.
I tried using my card at multiple vendors and now it's not working.
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?
How can I investigate a missing refund?
I would like to get a few more physical cards.
My card is not working at stores.
In what way can I use the disposable cards?
How long does it take for a transfer to be in my account?
I was given the wrong amount of cash
Why was I charged a fee for using my card
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
Where can I change my PIN?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
I was only given $20 when I tried to get $100
How would I top up with a cheque?
is there a way to do automatic top up
Help me find the transfer that I did.
How long does it take for money to reach my account?
need my details changed