Instruct: Classify the given online banking query into its corresponding intents.
Query: Where can I order my virtual card?
Where do I have access to a virtual card?
How can I exchange to EUR?
If my card payment isn't working what do I do?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
withdrawal pending meaning?
I would prefer a Mastercard.
I deposited cash into my account, why do I not see it?
I exchanged cash when traveling and the rate was incorrect.
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
Does it cost extra to send out more than one card?
How can I investigate a missing refund?
There is a pending transaction on my account, what does this mean?
Why is my card payment cancelled?
How can receive a physical card
My money transfer has not happened yet
Would you be so kind as to activate my card? Thanks
There is  a charge I don't recognize.
What flat currencies do you use for holding and exchanges.
I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me
I need to move money from another bank to this account.
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
If I lost my phone, what steps do I need to take to stop someone from using my account?
Are there top up charges for US cards?
What is the extra fee I was charged when using an ATM?
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.