Instruct: Classify the given online banking query into its corresponding intent.
Query: I want to know why my top-up was reverted
Tell me how a top up would be reverted.
Do you accept cash?
I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?
My exchange rate was wrong for an Item I bought!
What countries are getting support?
I haven't seen the cash yet from the cheque I deposited.
Tell me what I need to do to activate my card.
Are your cards supported in the EU?
My transfer is pending too long.
Do you have a list of businesses that accept this card?
I prefer using Mastercard, can I substitute?
I received the wrong color and size, can I return it?
Why was the wrong rate applied when I bought something in a different currency?
Help, I was charged twice!
How to order a virtual card
Where is the cash deposit I made?
My account isn't showing the refund
I don't think I made this transaction on my statement
Can I change my PIN without going to a bank?
Why won't my card accept any transactions?
My top-up does not seem to have worked, what  went wrong?
I'm interested in holding and exchange for flat currencies, what do you support?
I forgot the passcode on my app.
My husband and I went out for our weekly "dinner and a movie," and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?
Do I need to set a limit on auto top-up?