Instruct: Classify the given online banking query into its corresponding intent.
Query: Did I not get my refund? I don't see it.
what is the status of my refund
I added money to the card but the transaction didn't go through
I found the exchange rate for my cash withdrawal is wrong
I'm not satisfied with the services that you are providing.  I would like to end my services and delete my account.
I need to exchange a currency - can I do that here?
I do not feel comfortable verifying my identity.
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
I believe my card payment has reverted
I'm having problems with ID verification
What is my money worth in other countries?
How do I actually obtain a card myself?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
Why did I not get the amount of money I requested?
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.
I'm not happy, I want to close my account.
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Is there a fee for topping off by transfer?
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
Someone mugged my and stole everything.  I can't use the app.  What should I do?
I lost my phone, what should I do?
Can I add money in intervals to my account?  I will be traveling.
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
What places accept my card?
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
Not sure what my password is.