Instruct: Given an online banking query, find the corresponding intents.
Query: is the a reason why my transfer has failed?
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
Why was the exchange wrong for the item I purchased?
I lost my phone. What do I need to do?
Why isn't my beneficiary allowed?
What was the extra charge for using my card?
How can I order my card?
Can my friend send me money?
Why would there be an extra charge on my app?
There is more than one charge on my account for a transaction.
Can I choose the day it's delivered?
Show me where I can see the PIN?
I was not able to receive the correct amount of cash.
How long does it take for a refund to appear?
Can you tell me how to tell where my funds come from?
I wasn't able to use my card today when I went out for lunch. Wondering why that is?
In the app, I see a withdrawal I didn't make.
Can somebody else top up my account?
Questionable transactions on my account.
If I need to top up with cash where should I look?
My card isn't working at all. What happened?
Why is there an unknown card payment?
Do you convert to Euro?
Rates were applied wrong while using foreign currency at an ATM.
You promised no fees but now I've got one. What the hell!?
Can I get a full list of instructions for identity checks?