Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I reset the passcode if I need to do that?
Can someone help with my passcode?
Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.
why does it take so long to verify my id
How do I cancel a transaction?
Can I get an update on my replacement card?
Why hasn't my card payment cleared yet?
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
make my account go away
What do I need to do to perform identity checks?
how to get virtual card
The bank charged me fees for withdrawing cash!
Why should I have to prove my identity?
I don't want to use this method to identify myself.
I'd like to use my American Express to place money into my account.
I have a cash withdrawal on my statement that I am unsure of.
Why is your exchange rate so bad?
Can I choose between Visa and Mastercard?
I have a card that was deactivated can I reactivate it?
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
I got cash abroad and the exchange rate applied is wrong
I saw a payment come out of my account for a merchant I don't remember.
Am I able to change my PIN at certain cash machines?
My account balance has not updated to reflect my recent transfer.
How much is it to buy another card? I was hoping to buy another one.
Why can't I take cash out of the ATM?