Instruct: Classify the online banking query into its corresponding intents.
Query: How long will my transfer be pending for?
I have an outgoing transaction
I think I was charged double for something I bought - how long should I wait before reporting this?
Why do I have a charge for an ATM withdrawal? I thought these were free?
I have a charge I did not make.
How do I get my card active?
When does my transfer from the US arrive in my account?
Can you tell me if I can hold money in several currencies?
What cards do you offer?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
Why is my withdrawal from the ATM still showing as pending?
How can I check if I have received a refund if it is not yet on my statement?
How do I get a card in the EU?
I didn't get the right amount of  cash because of the exchange rate.
I was charged multiple times at the same location at the same time
I want to inactivate my account.
Why wouldn't my contactless work for the metro?
my cash out is still pending
Can I use my card no matter where I go?
My app shows a money withdrawal that I did not do.
How can I make my card ready to use?
What are the charges for recieving SEPA transfers?
I was charged $1 in a transaction.
I was charged a fee for a transfer. Where did it come from?
Why hasn't my card payment cleared yet?
Why do transfers get declined?