Instruct: Classify the online banking query into its corresponding intents.
Query: What on earth is up with the exchange rate! This should have been a much higher amount of cash
I exchanged cash when traveling and the rate was incorrect.
I would like to close my account, as I'm not happy.
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Am I allowed to transfer money to a beneficiary?
My transfer isn't in
I have a missing refund
I requested a higher amount for my cash withdrawal
I tried my PIN too many times
How do I dispute a debit that I didn't make?
After my card expires what should I do?
Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?
Why is checking my identity important?
Help, I don't see my money i just added.
I received my card. How do I link it to the app?
Please delete my account and personal information.
I want to revert this mornings transaction.
I deposited a cheque, why isn't my balance showing that I did?
I haven't received the money from the check I deposited.
Tell me how a top up would be reverted.
Can I use my account before my Identity verification has passed?
Can I use cash to top up
went somewhere else, need to change details
I'm interested in getting a card. How does one go about doing that?
What is the max amount of disposable cards I'm allowed.
Is there a reason why a recipient might not see my money transaction