Instruct: Given an online banking query, find the corresponding intent.
Query: Must I verify my identity?
Can you explain more about why should I verify my identity?
I forgot my passcode. Now what?
I want to give a second card for this account to my daughter, would this be possible?
I lost my phone and need help so someone doesn't access my account.
Do the disposable cards have any restrictions on them?
Help me order my card.
MY transfer has still not appeared.
What is your opinion on the exchange rate?
Is there a fee for sending out more cards?
Why is the pending status on my cash withdrawal taking so long?
Why is the exchange rate different on my recent purchase?
I have a canceled top-up and wanted to know about it.
I reside in the US, but I want a card.
What can you use the disposable cards for?
I have a fee for cash withdrawal
can i top up with check?
What does it cost to receive a SEPA transfer?
What is the most that I can top-up to a card?
What countries can I use the card in?
Transaction refund missing from my statement.
Is the exchange rate current?
I live in the US and I would like to get a card. How do I go about getting one?
I think I may have been charged $1 extra on my app.  Could you provide some insight as to why this may have happened?
Will you charge me more if I top up with an international card?
How long will my transfer stay pending?