Instruct: Classify the online banking query into its corresponding intent.
Query: I would like to make sure it is delivered on a certain date.
What is the delivery time to the US?
I need to refund my item, can you please help?
I have not been able to use this card.
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
How does identity check work?
I did not get enough cash
I wish to cancel a transfer
I am having trouble with the app recognizing me.
Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
I can't get my virtual card to work at all
I cannot see the card PIN anywhere?
If I want my son to have his own account is that possible?
My address is incorrect on my file.
I tried topping up using my card, but the money is gone?
What is the number of transactions I get with a disposable card?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
When will I be able to see my refund?
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
Where can money withdrawals be made?
Is there a way I can check on the card on route to me?
Where are you present globally?
I managed to drunken block my card :(( Help!
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
I don't recognise a Direct Debit payment
How will I know when I can use the auto top-up feature?