Instruct: Classify the online banking query into its corresponding intents.
Query: Why can I not transfer money into my account?
What steps are taken to transfer money into my account?
is there a limit on top ups
When I got cash I believe that the exchange rate was wrong
What documents are required for proof of identity?
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.
Someone took my card without permission
I didn't initiate a direct debit that I see on my account
I purchased something and already received it, why hasn't the money taken out?
Where do I access the auto top-up function?
For what reason must I authenticate the top up?
I would like a physical card
Why would my top up be reverted?
Do I have a say when it's delivered?
Why am I unable to withdraw money even though in the past I've done it just fine?
I'm in the EU. Can I get one of your cards?
what happened to the money after i put in the wrong info and it got declined
How can I find an ATM that accepts this card?
Can I top up?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
The app is showing a payment I never made.
What do I do if my card is stolen?
What are the reasons a beneficiary would be denied?
I tried to buy something online but my funds were transferred back to my account. What is happening?