Instruct: Classify the online banking query into its corresponding intent.
Query: There must have been a mistake, why was I charged an extra pound?
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?
I would like to link my card to my account.
How do I activate my card that just arrived?
At what cash machines can I change my PIN?
How can I look at where my available cash is coming from?
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
I don't understanfd how to top up
Do you issue cards for someone living in the US?
Can someone assist me with explaining how I can unblock my pin?
How do I know where my funds come from?
I am unable to prove my identity
What if my top up doesn't go through?
How do I get my card on the app?
How can i get a refund for something i just bought?
How can I obtain a disposable virtual card?
I was informed that transfers were free. I noticed I have a fee but why?
My ATM transaction was cancelled.
How do I update my address?
are there any exchange fees
How can I dispute a direct debit transaction?
I need more assistance with how to activate my card.
I have an emergency and lost my phone.  I need help accessing my account.
Is there any way to get another card on the same account?
Why is the payment I made still pending?
I can't find the PIN.