Instruct: Given an online banking query, find the corresponding intent.
Query: The correct exchange rate wasn't given to me for an item I purchased.
The exchange rate you are using is really bad.This can't be the official interbank exchange rate.
What do I do if I do not recognise a cash withdrawal?
Tell me about the limit for top ups.
My PIN seems to be blocked, help me access it?
Why was my card payment reversed?
Where will I get my card?
How can I solve my issue with holding multiple currencies?
I am unable to activate my card, it won't let me.
i need help finding the auto top up option.
I would like to activate my card.
I would like open a second card for my daughter, how can you assist me?
I have yet to receive my virtual card
I made a mistake when making my last transfer, please cancel before it goes thru.
How come I was charged a transaction of $1?
How long do I wait for a transfer from the United States?
What if I don't verify my identity?
I need to add a serious amount of cash to my card, how do I do that?
help, lost my card
When will my payment go through?
My payment has been declined several times.  Can you help me?
The app is showing mt withdrawals that aren't  mine.
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
Why is there a fee when I thought there would be no fees?
is there a way i can see source of money?
What if my top up doesn't go through?