Instruct: Classify the online banking query into its corresponding intent.
Query: Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
I accidentally made a payment to a wrong account. What should I do?
The exchange rate for my cash withdrawal was incorrect
It appears I have a fee in my statement.
I thought transfers were free, why was I charged?
Are extra cards free?
I need to verify my identity. How do I do that?
How to verify my identity
Are all fiat currencies supported?
What is the highest amount I can top-up?
How can I receive verification for the source of my funds?
Explain to me how to verify the top-up card.
Why is the exchange rate wrong for my cash withdrawal?
How do you come up with your exchange rate
I got some cash in the ATM but its still pending
I sent money to a person and they haven't received the payment yet.
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
When did I get a $1 extra fee on my statement?
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
Am I able to Top Up with Apply Pay?
Am I able to order a disposable virtual card?
I recently transferred some cash, but the balance has not changed.
My top up is pending still
There is the same transaction showing more than once.
Where can I check out the source of available funds in my account?
What do I do if my top-up has not gone through?