Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I know what the exchange rate will be when I make an exchange.
I am travelling and I was wondering what your exchange rates are
I just got my new card and tried using it and it was declined?
This stupid system is not letting me prove my identity.
I don't know the code for the app.
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
Estimated time arrival for transfers?
How many disposable cards can I have at one time?
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
Why do i have to verify my top-up card?
I'm in China and need a new card. Please help.
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.
Do you have a list of businesses that accept this card?
what is this extra charge with my purchase?
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
My card payment was cancelled.  Why?
I am being charged a pound out of nowhere. What is this?
I don't recognise a Direct Debit payment
Why can't I buy cryptocurrency on the app?
My transfer didn't work! Help!
I just got my card and cannot get it to work.
what is going on with my cash withdrawal? the exchange rate is wrong
An extra fee has been added to my card payment is this correct?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
What types of fiduciary currencies are supported for tenure and exchange?
Are there certain cards and currencies you support?