Instruct: Classify the online banking query into its corresponding intent.
Query: How long will it take for the cash I deposited this morning to show up?
I deposited a cheque, but my account balance stayed the same.
I need to close my account.  Your company is terrible!
I sent money to someone but they haven't gotten it yet
What caused my top up to be reverted?
please cancel the transaction
I am under the impression that my top up is still pending
Are cards available in the EU?
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
Do you send more than one card?
Close down my account.  I don't like your service.
The ATM won't give me my card back. I need it back now!
I can't get cash from the ATM!
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
How recent do my documents need to be for verification?
What is the greatest number of times that I can top-up?
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Can I choose whether I receive a Visa or a Mastercard card?
Why did I not get the amount I specified at the ATM?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
I am having trouble finding the top-up card verification code.
I need to exchange between different currencies, like GBP and USD. Can I do that with your app?
I need to update my demographics.
Shopping on line I was declined when trying to buy something.
If i want to change my pin number can I directly from an ATM?
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?