Instruct: Classify the given online banking query into its corresponding intent.
Query: I noticed my card payment was cancelled, can you tell me why?
Why was a payment cancelled on my account?
A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
Why was I charged a fee? I thought shopping was free?
The recipient can not locate funds.
I need to change my name, since i just got married
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
I want to choose a new PIN.
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.
How do I auto top-up?
How much are you going to charge me if I top up my US card?
Is there a maximum for top-ups?
I think the exchange rate for the cash I withdrew was wrong.
My cash withdrawal is showing as pending, why?
How can I deposit money to my account?
Why was I charged a fee for using my card
My statement shows charges for things I never purchased. Were my account details stolen?
I don't recognize this debit transaction in my billing statement?
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?
Why did you guys charge me an extra €1?
Where can I pay with my card?
Cancel a transaction
cash and check deposit has not gone thru
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?
I would like to use this cheque to top up.  Can you tell me how to do that?
Help me get the virtual card working.