Instruct: Classify the given online banking query into its corresponding intent.
Query: Why isn't my top up showing?  Was the money reversed?
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
I got my American Express in Apple Pay, why is top up not working in my country?
I saw there is a cash withdrawal from my account via the app which I did not complete.
Can you explain to me why a cash withdrawal shows up as pending?
I got charged for with a fee for paying with my card.
My cash transaction isn't showing on my account
Why do I need to have my identity verified?
The card PIN?
What do I do if I forgot my passcode?
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.
My balance doesn't show my deposit.
Can you tell me where my readily available cash has come from?
The exchange rate was incorrect for an item I bought.
The transfer I tried to make failed.
What are the auto top-up policies?
Which card would I get, Visa or Mastercard?
Where is my card?
I deposited some cash but it hasn't shown up in my account yet, what's going on?
Can I use SWIFT transfers?
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.
Can I top up online?
Why isn't my deposit showing up?
How do I order a new card when my old one is ready to expire?
i made a payment with my card and was charged a fee, why would you do that
Can I use a check to get gas?