Instruct: Classify the given online banking query into its corresponding intent.
Query: What should I do about a direct debit that I did not set up?
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
My balance doesn't show my deposit.
may I have a Visa and a Mastercard from you.
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
Do you only use Visa or do you have Mastercard too?
how do i dispute a payment I didnt make
Why i'm I being charged an extra pound
Why do you need to check my identity?
My top up doesn't work
I sent money to a person and they haven't received the payment yet.
How can I check for an unsupported merchant for my transfer request?
I got a new address and need to change my old one.
I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.
How can I move money from my account at a different bank to the account I have at this bank.
I haven't received my virtual card yet!!
In which countries can I get a card?
How can I change my information?
Is my card lost? I am still waiting for it to be delivered.
Can I use my card wherever I want?
Which cards do you support for top up?
My Identity verification hasn't passed yet is it possible to use my account?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
I need a new card, my old card is expiring.
How much transactions do I get with a disposable card?