Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my ATM cash withdrawal not working?
I needed cash from the ATM but I couldn't get it.
I have an account at another bank, but I want to transfer some of the money to my account here.
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Help me figure out why my transfer was declined
I have a Visa and Mastercard, can I use these?
My last ATM request did not go through due to a declined card. Please cancel the request on my account.
Can I exchange my money for EUR?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
Is my top up not working?
How long does it take for a bank transfer to show on my balance?
What is the basis of your exchange rates?
How come I was charged a transaction of $1?
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
I couldn't make a transfer
I am unhappy with an item I bought. How do I get a refund?
Is it possible to change my PIN?
My address is incorrect on my file.
Why hasn't my return cleared my account?
What is the maximum for auto top-up?
Is there a reason my top-up has not gone through?
Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
Where can I find the auto-top option?
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
What went wrong when I tried to do my transfer?