Instruct: Classify the online banking query into its corresponding intents.
Query: Explain the extra fee on my card when paying.
Why was I charged a fee for debit or credit card payment?
Why would a merchant revert a card payment?
What do I do if I do not recognise a cash withdrawal?
The app is showing a direct debit transaction that I did not perform
How are the exchange rates determined?
Does it cost anything to do currency exchanges?
I made a check and cash deposit that wasn't credited to my account.
when should I receive my refund
A false direct debit payment is showing in my app
I think my card payment has been reverted
Help me.  My phone has been lost or stolen!
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
I'm confused ass to why my contactless is not working.
How can I get a Visa and Mastercard?
In my account I noticed my ATM withdrawal is still pending
Why is this payment on my app
Why has my withdrawal not posted?
Why has my top-up been returned to my account?
am suspicious of my card's security
I am unable to use my card.
Where did the  €1 fee in my statement come from
Are there any top-up limits involved?
how to get a new card in china
I couldn't transfer money to a beneficiery
I want to transfer money using my credit card.