Instruct: Given an online banking query, find the corresponding intents.
Query: I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
Do you work in Greece?
On what do you base your exchange rates?
How can I cancel a transfer I made
Is there a charge for cash withdrawals? I always thought it was free.
I have no more money in my account.  Is there a way to do a bank transfer to put money into my account?
Please let me know how to place an order for a virtual card
Where can I order my virtual card?
Is it possible to transfer money to my credit card?
Can you tell me where my funds come from?
I tried activating my card and it didn't work
I can't see my refund in my history.
How do I change the PIN?
I was told to verify my identity, how do I do that?
How long will a transfer be pending for?
How do I go about ordering a card?
Is a new debit card free?
There's been a transaction to the wrong account.
I want to add money to my international card, so are there any fees charged to do this?
Can I use Apple Pay to top-up?
For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.
A direct debit appears in the app but I didn't authorize it.
went somewhere else, need to change details
Is there a limit on the number of times I can use a disposable card?
How do i set up auto top-up?