Instruct: Classify the given online banking query into its corresponding intent.
Query: I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
I think my card payment was reverted
why do i need to verify the top up?
Why isn't the transfer I made to a friend showing?
Is it possible to exchange currencies using the app?
My card expires next week. How do I get a new one?
Although I transferred some money, it has not as of yet, arrived.
how long does it take for a transfer from Europe to go through?
I may no longer need GBP, but instead I will need AUD, how can I go about making this change?
My transfer failed, why?
I am having a problem with verifying my identity.
Am I allowed to hold money in multiple currencies?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
Can I get information on the identity checks?
Why did they take more money out then I withdrawed?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
How much is the exchange fee?
I moved, can I edit my personal details?
When will my money be in my account?
What are the fiat currencies used?
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?
My card will expire soon, When do I need to order a new one?
I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?
Is it possible for me to top up with Google Pay?
I have been charged twice for the same transaction.
Everything was stolen from me.  I can't use the app.  Please advise.