Instruct: Classify the given online banking query into its corresponding intent.
Query: I do not want a VISA card.
No Visa please. I want to continue with Mastercard.
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
How do I update my address?
Why is there a pending hold on one pound on my statement?
you got the exchange rate wrong for my cash withdrawal
How do I top-up my card with a cheque?
What cards and currencies can I use to top up my account?
I was wondering why my card was declined
It declined my transfer.
my cash out is still pending
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?
What currencies do you support?
what is the cost for exchanging currencies?
Are there limits as to where my card will be accepted?
My refund isn't showing up
Why did using an ATM cause me to have an extra fee charged?
Transferring money using credit card
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?
I need a disposable virtual card. Please tell me how to order one.
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
I need help proving that this is really me and to verify my identity.
There is the same transaction showing more than once.
What can you use the disposable cards for?
Do you offer free ATM withdrawals of ones hometown currency while on holiday?
I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?