Instruct: Classify the given online banking query into its corresponding intents.
Query: My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
Seems like my top-up has been cancelled
I am still currently waiting for the cash that has been deposited into the account this morning.
I have trouble proving my identity.
Where's my virtual card
Can you provide information for freezing my card immediately?
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
What is the process to activate a card
I need a new card before it expires.
What do I do?  My card is broken.
Why do you guys need to verify my identity?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
Why has my card declined
I lost my wallet and all my cards were in it.
make my account go away
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
Are there any fees associated with receiving money?
Should I keep waiting for my card to be delivered?
Can I have money of different country of origin.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Tell me about the card PIN?
I do not want a VISA card.
What can I use to receive my salary?
What type of card can I use to top up?
found card, how to put it back in app