Instruct: Classify the given online banking query into its corresponding intents.
Query: I didn't initiate a direct debit that I see on my account
There is a direct debit set up that I didn't create.
How can I exchange currencies using your app?
I must make several disposable cards per day.
I've been waiting since Friday, where is my money?

How do I unblock my PIN?
How old must I be to open an account?
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
Why am I unable to withdraw money even though in the past I've done it just fine?
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
How are your exchange rates calculated?
What's going on with my card? I've tried multiple times and it never goes through.
How do I terminate my account.
My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.
How long do I have to wait for my bank transfer to appear in my account?
Can I pay for my gas using my Apple watch?
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
Is it possible to hold money in different currencies?
My top-up didn't go through; it still says pending. What's up with that?
Hi, I'm buying my son Bertie a starter home in London.  I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error.  What is going on?  If I wait any longer the house prices might rise, can you look in to it please?
Do you issue cards for someone living in the US?
Is the 1 pound charge going to be reimbursed on my card?
If someone in a different country sends me money, do I have to pay a fee?
Why do I have two charges It should only be one charge?