Instruct: Given an online banking query, find the corresponding intent.
Query: The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
HELP! I tried to get cash and it gave me some, but not the right amount!
Why am I being charged to transfer funds?
Do you ship your cards anywhere?
If I were to transfer, what would the cost be?
Help me get the virtual card working.
Will you accept my credit card?
For SEPA transfers, what kind of charge will be applied?
I got declined when attempting a transfer
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.
Is it free to exchange currency?
What is the charge for receiving a SEPA transfer?
Please explain how I use the disposable cards?
What does pending mean on a cash withdrawal?
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
Will you be able to exchange to EUR?
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.
My withdrawal is pending, why?
How long will it take for my cash withdrawal to stop pending
Some cash I didn't get shows in my app
Why am I having trouble withdrawing cash?
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.
I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere.  Is it being held up for some reason?  I should have seen a new balance by now!
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?