Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I seeing a fee for transferring money?
I usually don't get charged for transfers, why was I this month?
When I attempted to make a transfer, it failed.
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
Can you tell me how do I get a card?
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
I think I was charged twice, please help!
What are the steps to finishing up with this account?
My card has not been delivered yet and its been a week since I ordered it, please help
Why is there a pending time on my transfer?
Which fiat currencies can I use through this app?
How can I report that my card was stolen? I made a police report first.
When I tried to top up using my card, all of the money disappeared.
For some reason, the money I added was returned.
I'm having difficulties changing AUD for GBP. How do I do this?
It's only been a few weeks my my top-up got cancelled
How do I unlock my account after typing in the wrong PIN too many times?
Can I transfer something urgently from China? How long does it take?
How much do I need to pay for a transfer?
The ATM machine ate my card.
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
What caused my cash withdrawal to be declined?
Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.
What if my top up is reverted?
Are you aware of any charges for receiving money?
I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?