Instruct: Given an online banking query, find the corresponding intent.
Query: My virtual card is just not going through.
What do I have to do to get the virtual card to work?
What works for identity verification?
My PIN was entered wrong and now I am blocked.  Please unblock.
I got double charged from something, what can I do?
Am I able to order a disposable virtual card?
The exchange rate I was charged for a purchase was not right.
My salary is in GBP, do I need to exchange it before putting it into my account?
I want to request a physical card
When I got cash I was charged an extra fee!  Explain!
Where can I get my currencies exchanged?
I was charged twice.
I got less than what i asked for in the ATM, why?
Is there a specific date i can have it delivered?
Why is there a fee for using my card?
I got married and need to change my name.
i need a refund from you because the merchant is refusing, can you do that?
How do I go forth on transferring a sum of money from one account to another?
My refund is still pending
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?
Could you tell me the fiat currencies that you work with?
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
I didn't get my card back from the ATM.
I'm still waiting for my new card.
Can I transfer my payroll to the bank?
Can friends send me money?