Instruct: Classify the online banking query into its corresponding intent.
Query: will you be able to activate my card
I am planning activating my card was it possible?
I transferred money from the US, How long does it take?
How can I get a refund for an item I purchased but has not yet arrived?
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
Is the PIN separately delivered?
Why am I charged a fee for using my card on some purchases?
I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
How do I query a payment on my card? It looks like I have paid for the same thing twice.
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Can friends send me money?
Can you tell me why the transfer isn't showing up on my account?
I was not given the amount of cash I withdrew
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
What would the age limit be?
Can I withdraw from any ATM?
My salary is in GBP. Do I need to configure this somewhere?
Are there topping up fees if I have to transfer?
Do I have a limit to the number of top-ups per day?
Has my account been frozen?  I tried to use my card but the ATM would not dispense cash.
How long do bank transfers usually take?
Will my pin number be sent with my card?
I can't make purchases with my virtual card.
I can't make any transfers, they won't go through, the details are correct as I checked them.  Can you look in to this please?
How come the money from the merchant appeared back into my account?
What happens after my card expires?