Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I access my account when I have lost my phone?
Help!  What should I do?  My phone was stolen yesterday.
There is a payment that I was charged two times for.
There was an extra fee when I was at the ATM.  Why?
What is the cost for currency exchanges?
How do I top up using my Apple Watch?
How long will the transfer take?
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
I need more than one disposable card
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
I placed my order a week ago. Is it ok that my card isn't here yet?
Do you limit my top-offs?
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
I want to link my new card. Can you help?
I transferred money but the balance hasn't changed.
My card never arrived.
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
How much would I be charged for a transfer?
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.
Where is my PIN?
If I top-up by using a trasfer are there charges that applied?
What is the fee charged for using my card?
Why is their a charge pending on my card still?
How do I transfer cash my into my account?
I see a direct debit that I didn't authorize
My beneficiary is unable to transact