Instruct: Classify the online banking query into its corresponding intent.
Query: How long does it take for a cheque to post to your account?
I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
What documents do you need to verify my identity?
I am yet to receive my pin.
How do I receive a disposable virtual card?
I tried to make a purchase in the store but my card was declined.
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
how soon will my card arrive?
How do I get a new card sent to China?
How do I make my card show up in the app?
Would you please unblock my pin? I don't know why, but it's blocked.
Please tell me how I verify my identity.
beneficiary transfer problems?
Where is the transfer to my account?
Is there a limit to how much I can top up?
Will I get charged for sending out more cards?
How many transactions can I make on my disposable card?
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
Am I gonna be charged for sending out more cards?
What is the charge for paying with my card?
How do I get started when I get my card?
It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.
I think I deserve a refunded on a certain item.
Problem with my top up going through
Where is the refund on my statement?
Someone took my card without permission