Instruct: Classify the online banking query into its corresponding intent.
Query: How long will my transfer be pending?
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.
How can my boss pay me directly to the card?
How do I change to a different currency?
How old do you need to be to use the banks services?
Why have I been charged a fee for transferring money?
An item I bought had the wrong exchange rate applied.
How much longer is it going to take to get my new card?
please cancel the transaction
I have a direct debit that I did not set up
why wasn't a transfer to account approved
Disaster, I've totally forgotten my passcode, can you help me?
Why is my physical card not working?
Why did I have to pay extra because I paid with my card?
I have trouble proving my identity.
do i need to wait to get my card before getting a pin
It says that my payment is pending, what does that mean?
I haven't received my virtual card.
What is my top-up limit?
I would like to edit my personal information .
i cannot get virtual card to work
I sent money to a person and they haven't received the payment yet.
Will you please help me get my card back?
I went to top up my card and it was cancelled.
The exchange rate is incorrect on an item I recently purchased in a foreign country.
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?