Instruct: Given an online banking query, find the corresponding intent.
Query: Please help! I need a refund on a transaction on something I bought and I need the refund right away!
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
My money I had was gone and I could not get gas!
My transfer was wrong, are you able to stop it before it goes through please?
Is there a way I can get my card expedited?
Do I need a disposable card?
Is there anywhere  In the  Eu  this card can not be delivered in
Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money
Why is this beneficiary being rejected?
Is a bank transfer acceptable for topping up my account?
I tried to make a transfer but it failed. will you tell me why?
What types of fiduciary currencies are supported for tenure and exchange?
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
I'm using the app and I noticed a payment that I didn't make.
You've incorrectly calculated the exchange rate for my cash withdrawal
Why is my payment in pending status?
I don't understand why I'm being charged for using my card.
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
Is a physical card also available
Why was a payment I made reverted?
I need help with understanding why my card is not working.
The app is saying I made a withdrawl but I didn't.
I can't find my PIN anywhere.
Yesterday my phone was stolen from me :( What do i need to do about it?
my cash balance less than what I thought
Why do you have an identity check?