Instruct: Classify the given online banking query into its corresponding intent.
Query: I need your help immediately.  There is a 500£ cash withdrawal that I know nothing about.  I think my account has become compromised.
Some cash has been withdrawn but I didn't do it.
I'd like to know what the foreign exchange rate will be.
I have a duplicate charge
Is there an additional cost to exchange currencies?
I saw I was charged extra for money I withdrew?
I see a transfer fee, but to my understand, that should have been free, what happened?
I think the payment from my card was revereted
What is needed for identity verification?
There is payment showing that I didn't do.
I ordered something online a while ago and I haven't gotten it. I would like a refund.
There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.
How long does it take for a top up to be approved?
Am I limited to what ATM I can use my card?
Is my card denied anywhere?
How can I check for an unsupported merchant for my transfer request?
What currencies are approved to add money?
Help me with a PIN change.
Can you explain why the ATM is giving me less money than what I asked for?
How can I get my PIN unblocked?
What is the refund process?
What cards and currencies can I use?
Give me my card, I need it now!
Why do I still have a pending cash withdrawal?
How long should it take for my top-up to finish? I've been waiting a while.
Whats the maximum number of disposable cards that I can get?