Instruct: Given an online banking query, find the corresponding intent.
Query: I am confused about your fee structure and was disappointed to see a fee for my transfer.
Can you please tell me why I was charged an extra fee on my transfer?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
Where can I find an ATM?
I have a disposable card, how many transactions can I make?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
My card is about to expire.  How do I order another?
I was charged an additional amount of money for making a purchase with my card
I exchanged cash when traveling and the rate was incorrect.
Do you accept cash?
I saw a payment come out of my account for a merchant I don't remember.
what currencies do you accept?
I just received my card and I'd like to activate it.
Some cash shows up on my app.
Please let me know how to place an order for a virtual card
I have been overcharged.
Why is this beneficiary being rejected?
How long does it take for a bank transfer to show on my balance?
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
I need to transfer something to China. It is urgent. How many days will it take to get there?
What number of times can I top-up?
Recipient has not received the money
My currency rate is inaccurate.
Can I edit my personal details?
Tell me how to setup a new PIN.