Instruct: Classify the given online banking query into its corresponding intents.
Query: I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
Why is the exchange rate different from what I expected?
Can I add money in intervals to my account?  I will be traveling.
Help my prove my identity.
I don't need to transfer anymore and I want to cancel it.
I would like open a second card for my daughter, how can you assist me?
Now that I have my card, how do I connect it to the app?
Am I able to stop a transfer?
I lost my phone. Can I disable to app?
If my card payment isn't working what do I do?
For some reason my card payment hasn't worked. what can I do to look into that?
there were two of the same charge to my account
there is money in my account that i didnt put there
I'd like to have it delivered on Saturday.  Is that possible?
Am I allowed to get an account for my daughter?
Is there an automatic top up feature?
I would like to activate my card what do I need to do?
Am I able to use my account if the identity verification is not complete?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
wheres my pin
I don't remember my login code
How do I report my card as lost or stolen?
I tired but an unable to activate my card.
Is there a reason there's an extra fee on my statement?
Are there any fiat currencies that you will not work with?
I have a new card. How do I activate it?