Instruct: Classify the online banking query into its corresponding intent.
Query: I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
There are two of the same charges on my account.
How limited is a virtual card?
Is it possible to hold money in different currencies?
I would like a disposable virtual card, could I get one?
My PIN can't access my card, can you help?.
Do you issue cards for someone living in the US?
What about a auto top-up?
My card is almost going to expire.
Who do I talk to about the ATM swallowing my card?
Where do I pay with my debit or credit card?
How can I find out why my transfer didn't go through?
I don't have the means to prove my identity.
I dont know what happened, but my payment was cancelled
Are there any limits if I use these virtual cards?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
No refund showing in my statement.
When I got cash, the exchange rate applied was wrong.
My beneficiary is unable to transact
How can I add a new card?
I was attempting to top up with my card but the money has vanished!
Why doesn't my passcode work?
I am still waiting for a transfer to show
How do I activate my new card I just got?
Would I have to pay anything if I need an additional card?
I want to use auto top-up. Is there a limit?