Instruct: Classify the given online banking query into its corresponding intents.
Query: How are the exchange rates for transfers calculated?
When exchanging, how much are the rates?
Can I obtained a Visa Card
Is there any way to see my card in the app?
Can I have another card in addition to my first one?
I need to set up an account for my daughter, how would I do that?
My credit card transaction was declined for a loan payment.  Can you tell me why?
I am being charged the wrong amount on my card.
How long is a transfer in the pending status?
I just looked over my statement and I don't recognize the name of a card payment.
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
Where did my money go? I'm not able to withdraw it from my ATM.
I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
My card wants to be topped what do you guys support?
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
How do I change my last name?
i need to trace a deposit
My card activation attempt failed.
Where do I find our how to get a physical card?
My cheque is taking a while
I found my card, how can I use it again?
How do I terminate my account.
use my credit to add money
I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?
Do you know why my card payment has been declined?
I didnt get the correct exchange rate for getting cash