Instruct: Classify the online banking query into its corresponding intent.
Query: A fee shouldn't apply to me if my card was stolen.
Can you help me retrieve my card?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
Can I exchange an item for a refund?
I haven't yet received money that I transferred
Why would the app show a withdrawal that I did not make?
Are there any charges for using a bank card to top up
My card activation attempt failed.
I didnt get the correct exchange rate for getting cash
I have an outgoing transaction
Could I get a MasterCard and Visa from you?
I paid with card and I was charged a fee
Where can I find a Mastercard ATM?
I would like to cancel a transfer
My card is no longer lost. How do I enter it back into the app?
How long will it take for my transfer to arrive?
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
Are you Visa or Mastercard?
I thought I would have received my new card at this point.
If I have a credit card with you how I get set up to link to it?
I tried activating my card and it doesn't work how do I solve this problem?
How come my card payment has been declined?
The exchange rate was different when I got cash
Can you provide me a disposable virtual card?
Where do I unblock my PIN?
With my credit card i would like to transfer money.