Instruct: Classify the online banking query into its corresponding intents.
Query: I'm not sure what to do about the PIN, because I don't have one yet.
When do I get my card PIN?
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
I would like to receive a refund for something I bought.
How long will it take to verify my account?
What is the procedure for an expired card?
Why is my friend not getting a transaction arrival yet?
How do I get this damn virtual card to work?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
Do I have to pay more for exchanges?
Why was I unable to complete my transfer?
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
Which countries are supported
Why hasn't my transaction completed?
How are the exchange rates determined?
How do I dispute a debit that I didn't make?
I haven't received my card yet, how long does it normally take?
How do I know where I can use my card?
I have to make several disposable cards per day.
My card payment was reverted
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
When can I expect to receive my card?
My card payment did not go through.
How do I verify my ID?