Instruct: Classify the online banking query into its corresponding intent.
Query: How will I know my pin number?
I haven't been sent my new pin!
My payment has been returned.
In what increments can I top-up my card?
Can you tell me where my readily available cash has come from?
Can you tell me about these disposable virtual cards?
Why is the payment on my card still pending?
My order hasn't shown up yet, what can I do?
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
Who do I call to cancel a transfer?
How can I close my account, I don't want it.
Where do I find PIN for my card?
Can you please explain to me why there is an extra €1 fee in my statement?
I was doing a transfer and received a "decline" message.
How long will it take for me to get my card?
What's the best way to use a cheque to top up?
The app shows Direct Debit payments that I didn't make
I think I was charged twice, please help!
When will my transfer be in my account?
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
How can I look at where my available cash is coming from?
My card payment still pending
My ID verification hasn't gone through yet, but can I use my account anyway?
I was charged two times for the same thing.
I am upset with your service.  Please delete my account.
My card was declined but it shows as multiple charges?