Instruct: Classify the online banking query into its corresponding intents.
Query: In my app, a direct debit payment I didn't do shows in my app
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.
I have lost my phone or it has been stolen.
My refund is not showing up in my account. Where is it?
Tell me what ATMs allow me to change my PIN.
How long will it take for my money to be deposited?
I deposited some cash but it hasn't shown up in my account yet, what's going on?
Why isn't my cash deposit showing up in my account? I deposited it this morning.
Help!  What should I do?  My phone was stolen yesterday.
The app won't identify me.
My statement contained a one pound extra fee
I am still waiting for a transfer to show
I just had a wedding and I want to take my spouses name.
Why isn't my purchase exchange rate correct?
I received a transfer in GBP how do I change it to a different currency?
A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going  on here?
I'm still waiting for a money transfer to show.
Why did I get charged a fee for my card payment?
How much is it to buy another card? I was hoping to buy another one.
Why is my card payment still a pending transaction?
My balance is not what I thought it was following an ATM withdrawal
Why was there a fee on my cash withdrawal?
How do I go about getting hold of a virtual card?
Can it be delivered on a certain date?
I just looked at my app and it seems I was charged extra, why is that?
Where can I modify my details?