Instruct: Classify the given online banking query into its corresponding intent.
Query: How do I know which countries you provide service in?
Do you support all countries?
How can I fix my card if the contactless function didn't work this morning?
Is there a top up fee for transfer?
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.
Is there a charge for exchanging foreign currency?
I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
I need to know where I can withdraw money.
I topped up but the app declined it
Why did I get charged one pound seemingly randomly?
I punched in the wrong pin too many times and I'm locked out.
I would like to know what exchange rates you use?
Is EUR one of the currencies you deal with?
How long until my new card gets here?
Was I charged more than I should of been for a currency exchange?
Is there a money transfer fee?
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
The wrong exchange rate was used when I purchased an item.
Why is allowance not being given to my beneficiary?
$1 charge in transaction.
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
How long does it take to get a refund on something I bought?
Will my transfer be done soon?
I had transferred some money but the balance hasn't changed.
my identity hasn't been verified and i can't edit my details, what's next
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?