Instruct: Classify the online banking query into its corresponding intent.
Query: How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
I deposited a cheque a week ago but have yet to receive the cash.
My app shows cash I didn't get.
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
What are your exchange rates calculated from?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
Is there a transaction limit on a disposable card?
Is there a way to order a virtual card on the website?
How is the PIN delivered?
How can I trade currencies with this app?
I was made to pay an additional pound!
Since I need to exchange currencies frequently, would you be able to offer me a discount?
How can I replace an expired card?
Why was I charged an extra fee when doing a transfer?
The payment for the card did not go through
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
How do I track the card you sent me?
I have not seen any changes in my account balance(s) after making a transfer.
When did you send me my new card?
Is a tracking number available for the card that was just sent?
I'm still waiting on my identity verification.
My friends would like to add to my account. What is the procedure?
Why is the exchange rate different on my recent purchase?
How do I get a new card sent to China?
phone is gone, dont want others to access account information
My card don't work.