Instruct: Classify the online banking query into its corresponding intents.
Query: why hasn't my virtual card arrived?
How to receive virtual card?
I would like to terminate my account.
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I am having trouble transferring money to a beneficiery.
For SEPA transfers, what kind of charge will be applied?
I moved and would like to change my address.
I want to activate the card.
If my PIN number is rejected, how do I solve it?
where can i deposit a check
Can I have a spare card for this account please?
How can I solve my issue with holding multiple currencies?
Why is a transfer I did recently still processing?
I need to update my phone number.
My disposable virtual card wouldn't process my payment?
My card is almost expired.  How fast will I get a new one and what is the cost?
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
I was wrongfully charged one pound.
The app doesn't believe that I am myself
Tell me what ATMs use this card.
Do I need to speak to a representative to change my pin?
Why was a fee charged to me for transferring money?
Need a new card, mine is expiring.
I have a cash withdrawal that says it's pending, why?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
Can someone assist me with activating my new card?