Instruct: Classify the given online banking query into its corresponding intent.
Query: Why did you revert my top-up?
My top-up was just cancelled.
Why would a merchant revert a card payment?
When will the transaction be done?
My transaction from earlier needs to be reversed.
Is it possible to exchange currencies?
What is the fee for topping up a US card?
Where is the top-up verification code sent?
I would like to know the countries you are offer services in?
Can I add a card back to the app?
I couldn't make a transfer because it was declined
I'm having a hard time proving my identity.
Where is the tracking number for the card?
I need a quick transfer from China.  How long would that take?
I have a fee for cash withdrawal
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
My card is broken
How can I setup automatic top-up?
How do I get my money back for something I bought?
I made a payment but the app gave the money back.
Where is this card accepted?
Why has my card declined
What can I do if I lost my card?
Is there a charge to use a Top up card in the US?
The card payment didn't work
Can I auto-top up?  How do I do it?