Instruct: Classify the online banking query into its corresponding intent.
Query: How long do I have to wait for my bank transfer to appear in my account?
Why hasn't my money transfer shown up yet?
Do you charge extra for topping up with a debit or credit card?
I need to cancel a purchase?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
When will my top-up happen?
Can I keep using my card after it expires?
My money I added isn't on my card.
I can't see all the refunds in my statement
There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I was trying to top-up and my credit card was declined. Can you tell me why?
There's a payment that isn't mine on my app
I may need to dispute a Direct Debit payment.
I did not get the right amount of cash from the ATM.
I think I was charged double for something I bought - how long should I wait before reporting this?
Why is the transfer showing pending?
What is the virtual card and how can i get one?
can i use my app to get a virtual card
What type of card will I receive?
The exchange rate from my card payment isn't right.
I can't find my PIN anywhere.
I bought something and now I want a refund.
I was not able to receive the correct amount of cash.
Is there a way to reset my PIN?
Why did I not get the amount I specified at the ATM?