Instruct: Classify the given online banking query into its corresponding intents.
Query: I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
I have a transfer that is still pending.
Some cash withdrawal that I didn't make showed up in the app.
I attempted to get cash in the ATM but it was not authorized
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
Where is the transfer that I did?
What is the process for transferring money into my account?
How does it work when I transfer money into my account?
can i get a card if I live in the usa?
My source of funds require verification.
Can I top up for free using a European card?
I would like to have a physical card to carry around and use. How can I get one?
Are currency exchanges free?
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.
I think my card is broke?
Please help me delete this account.
can i use both visa and mastercard
I tried entering my pin several times incorrectly. Why isn't my pin working?
What is the max amount of disposable cards I'm allowed.
Why is there an extra fee on a transfer?
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?
Rates were applied wrong while using foreign currency at an ATM.
You have declined my  payment.
how long does delivery take?
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?