Instruct: Classify the online banking query into its corresponding intent.
Query: The cash I wanted wasn't there.
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
I bought an item that I was charged a different exchange rate for.
What do I do if I have exceeded all my PIN tries?
Do I get a card to keep in my wallet?
what is this extra charge with my purchase?
why hasn't my virtual card come yet?
My card isn't here yet.
My top-up hasn't happened yet.
How do I obtain a second card?
My transfer failed to a beneficiary
Hey I thought transfers were free.  Why are you charging me?
How can I change my name in my profile?
Can this convert money?
I'm using the app and I noticed a payment that I didn't make.
Why hasn't the money I transferred into my account shown up yet?
Why was my request for cash declined?
Please help me.  My card is missing.
How can I tell if an AMT will take this card?
What do I do to unblock my PIN?
I would like to retract my purchase.
I did not make a direct debit payment as listed on my app
I received my card. How do I link it to the app?
I would like to pay by cheque.
My PIN can't access my card, can you help?.
Instruct me how to reset the passcode.