Instruct: Classify the online banking query into its corresponding intents.
Query: There was a fee charged when I paid with my card.
I paid with my card so so why was I charged a transaction fee?
I think the exchange rate for the cash I withdrew was wrong.
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
For the identity check, do I need any kind of documentation?
can you tell me where to find the top-up verification code?
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
I would like to change to a different currency.
When will the money reach my  account?
Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.
I think I forgot my passcode
the exchange rate was different than expected
Can you tell me how to top up on my card?
my payment was rejected
Why did my credit card get declined for top up?
Why does my top-up get cancelled?
Why is the refund not on my statement?
Where do I access the auto top-up function?
My actual card isn't functioning.
I tried activating my plug-in and it didn't piece of work
I need a transaction reversed from my account.
When I use my card, it says decline?
I bought something and already paid for it but now I don't see it.
Please help me.  My disposable virtual card won't work right.
What's wrong with my ID? I can't verify it.
How do I reactivate my card?