Instruct: Given an online banking query, find the corresponding intent.
Query: An item I bought had the wrong exchange rate applied.
I question today's exchange rate for rubles into pounds. I was hoping for a better return.
im worried about fraud how do you protect my account
What happened to the transfer I did?
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
How do you do currency exchanges?
Please send a new card; the ATM ate mine.
I can't input my pin again.
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
I tired to get cash in the ATM but it was cancelled
I made an online purchase and the order has not shown up. Give me my money back.
Can I obtained a Visa Card
Which ATMs take the card?
I hate this company! Can you delete my account?
Is there a fee that comes with transfers?
Hey I thought transfers were free.  Why are you charging me?
Can I use a credit card from the US to top up?
How much does each transfer cost?
Why is this fee being charged to me after using my card?
I need my PIN, where is it?
What am i missing to verify my id?
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
Help.  My card is broken.
Which fiat currencies can I use through this app?
Where can my card be used?