Instruct: Classify the given online banking query into its corresponding intent.
Query: Someone used my card without my permission.
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
I am not able to see the card PIN anywhere?
My card is expiring, how do I get a new one?
Can you tell me when the transfer will be completed?
I want to transfer money. How do I do that for my account?
I put some cash into my account but it's not displaying that on my balance.
I haven't received my PIN yet. Do I need to get it from you?
I found a charge on my debit that I did not make.
My card gets rejected when I try to use it
I bought something online and it says there was a fee to transfer money. Isn't that free?
Can I already use my account although the identity verification has not passed yet?
My card is no longer lost. How do I enter it back into the app?
Hi , I just came to know I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?
Will the PIN come separately?
Give me a refund
Where can I use my Mastercard?
I tried to do a transfer and it hasn't worked!
My refund is not here yet
Why is my money not in my account. I have already sent it out.
How do I avoid a fee to use an ATM?
I do not have my pin yet
I want to take some funds from my other bank account and add them to this one.
Top up is not working even though I have my AMEX in apple pay.