Instruct: Classify the online banking query into its corresponding intents.
Query: Am I able to use my account if the identity verification is not complete?
Why do you need to verify my identity?
I have a direct debit I didn't make
left my phone at hotel, cant use app
Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.
Can you  tell me how to get AUD not GBP?
How do I withdraw money?
Why would my card payment be reverted?
I was charged an additional amount of money for making a purchase with my card
Why did the funds for one of my purchase come back to my account?
i did not get any money but still was charged
My transfer failed, why did that happen?
The item i bought exchanged rate was incorrect.
Is there a number to call to get my pin unblocked?
The app says that I got cash in an ATM and I didn't
We want to start a college fund for my daughter.
What is my money worth in other countries?
I must quickly transfer something from China, and I need to know how long it will take.
What are the details of disposable card limitations?
Do all businesses take this card?
My card was declined at a restaurant today and I am not sure why.
I am unable to use my card for some reason.
Why is there a fee associated with card use?
My card activation is failing.
Are there steps I need to take before my card expires?
I want to use my American Express for adding money into my account.