Instruct: Classify the online banking query into its corresponding intent.
Query: Please tell me the steps to verify my identity.
I have to verify my identity. What do I need to do?
Why is my cash withdrawal still pending?
Can I top-up via Apple Pay?
make my account go away
What type of card can I get?
can I use my card before identity verification?
Will you be adding more currencies in the future?
I want to get few more physical cards
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
I would like to alter my personal details.
Please explain how I use the disposable cards?
I was able to find my card. How to I go about putting it into my app?
I have to make several disposable cards per day.
Help me. My transfer was declined. How could this happen?
Is there a way to revert a transaction?
My last name has changed and I need to update my account details.
Is there a way to set up an auto top-up?
Why hasn't my transaction been completed?
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?
I don't see my top up in my wallet.
You shorted me money when I tried to make a withdrawal.
My card payment says pending and it hasn't changed
If I can, I would like to get both Mastercard and Visa from you.