Instruct: Classify the given online banking query into its corresponding intents.
Query: I noticed that my card was charged more than once for one thing.
Why do I have duplicate transactions for one purchase?
I want to top up my account by a bank transfer, but will I be charged?
When I tried to top up using my card, all of the money disappeared.
I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?
How can I tell if an AMT will take this card?
I would like to exchange currencies on the app. How do I do this?
How many days until my US transfer arrives?
I'm trying to take money from my account but its not letting me. Help!
Why am I charged to get money from the ATM?
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
How much does it cost to make transfers?
Would you be so kind as to activate my card? Thanks
I am seeing inside the App a some cash withdrawal that is not mine
My PIN seems to be blocked, help me access it?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
I don't know where the top-up verification code is.
I did a transaction this morning and now I want to cancel it.
How can I verify my top-up card?
I need assistance to activate the card on my account.
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
Please verify my source of funds.
What is the maximum for top-ups?
Where is the top-up verification code sent?
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account.  I can't fix this with the app.  Please help me immediately!
Is there a way to link cards if I have one of yours?