Instruct: Classify the given online banking query into its corresponding intent.
Query: Do you charge anything for topping up?
Does it cost me to add cash?
Can I get a card although I'm not in the UK
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
Please tell me why I am having problems transferring to a beneficiary.
Is my card denied anywhere?
I need help proving that this is really me and to verify my identity.
Why hasn't my account updated?
If I bought something I didn't like, can I get a refund?
Where can I activate my card?
I did not set up a direct debit I have
Where do I go to terminate my account?
What's going on? My card wont accept any transactions.
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
I withdrew some cash and the exchange rate seems to be wrong.
I see a direct debit that I didn't authorize
Can you please explain the topping up transfer process?
My app shows a direct debit that isn't mine.
Help!  I forgot my password.
A fee came along with me paying with card
What do I do if my card is stolen?
The wrong exchange rate was applied to me while pulling out cash.
I am blocked now because I entered the wrong pin, need help.
Can I unblock my pin using the app?
I have questions about how to transfer money to my account.
Do you offer any discounts for someone who exchanges currencies frequently?