Instruct: Classify the online banking query into its corresponding intents.
Query: Will you be able to exchange to EUR?
What are my options for holding money in multiple currencies?
Why hasn't my friend's transaction arrive yet?
What is the cost and time frame of getting a new card?
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
How come there is an extra fee on my statement?
How can I put more money into my account?
My transfer to my account is missing.
Would I have to pay anything if I need an additional card?
Can I get an account for my son?
When will my transfer move from pending to confirmed?
Show me the amount of transactions I can do with a disposable card.
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
Why is my payment in pending status?
I tired to get cash in the ATM but it was cancelled
Why was an extra charge added when I used my card?

Where can I use my card?
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?
I was told I would be getting a refund but I have yet to see it
I tried to top-up, why didn't it work?
In what increments can I top-up my card?
I don't recognize a purchase that was made with my card.
How do I edit my details?
I should only have one charge, but it shows two.
need to know if there is a maximum i can top up