Instruct: Classify the given online banking query into its corresponding intents.
Query: The rate applied to my foreign currency at an ATM was incorrect.
I didn't get the right amount of  cash because of the exchange rate.
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
I requested money from the ATM and it didn't give me as much as I requested.
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
I purchased something abroad and the incorrect exchange rate was applied.
Which cards do you support for top up?
I've got a repeated tranasaction on my card.
What are the time frames for the money to be available in my account?
Can I use my card to withdraw from my account?
I want to get a refund.
Will there be a charge for sending out more cards?
There is a payment that i made that i noticed has not gone thru yet. Can i ask why?
What are the restrictions on the virtual cards?
Is there a minimum age for having an account?
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
Which countries does your service work in?
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?
Is there a fee when I add money to my international card?
How can you assist me on topping up on bank transfers to my account?
My refund is not showing up in my account. Where is it?
What is the youngest age for an account?
I left my phone somewhere and can't use the app.