Instruct: Classify the online banking query into its corresponding intent.
Query: Why am I being charged again?
I think I was charged double for something I bought - how long should I wait before reporting this?
Please give me both Visa and MasterCard, is it possible?
Where do I go to activate my card?
Am I able to have a card sent to China?
How will I know what the exchange rate is?
If I have a credit card with you how I get set up to link to it?
My cheque deposit didn't seem to work.
Why isn't my refund shown on my statement?
Can you tell me why I was declined from getting cash?
Why do I have to pay extra for using my card?
How do I go about ordering another card?
Why hasn't my transaction arrived to my friend yet?
where did my funds come from?
I got declined when attempting a transfer
My refund has not arrived, and I am unsure why. Who do I contact?
Why did I not get the amount I specified at the ATM?
My friend wants to send me money, can she?
I can't verify my ID. Why?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
what is this fee for transfering
I believe my top up has failed
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
why am I being charged a fee for transferring money ?
Can you tell me the countries you operate in?
your company is awful, i would like to delete my account please