Instruct: Classify the online banking query into its corresponding intent.
Query: how come my transfer declined
Help me figure out why my transfer was declined
I got $20 when I should've gotten $100
What is the currency exchange fee?
Do you have a problem with EUR exchanges?
There was money taken out of my account, and I'm pretty sure I didn't do it.
My account is locked because I used the wrong pin too many times.  Please help.p
My card has been found. Is there any way for me to put it back into the app?
need to verify source of funds
Can you tell me what countries you offer support for?
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.
The ATM didn't give me enough money! I asked for more than it gave. What do I do?
What are the sources for the funds in my account?
Why is there a charged fee for debit or credit card payment?
how long does a US transfer take
There was a problem with the exchange rate on a purchase.
My source of funds require verification.
I need my card to be delivered fast
Why was I charged twice?
Talk me through modifying my details.
Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working.  I didn't actually receive the money, but I just checked and it says that the transaction is still pending.  Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?
How do I verify my ID?
Can you tell me why my top-up was canceled?
I topped up my card but the app rejected it.
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
Do I have a choice for a Mastercard?