Instruct: Classify the online banking query into its corresponding intents.
Query: A seller is stating that they haven't received money yet when the money has already deducted from my account.
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?
where is my new card?
I need to know what foreign exchange rate I can get.
There is an odd payment in my statement
Where is my PIN?
I would like to dispute a direct debit transaction
I got a card, how do I get it in the app?
How long do I need to wait to see an update after I make a bank transfer?
My Google pay top up isn't working. Help.
Is a tracking number available for the card that was just sent?
I haven't received my virtual card yet, do yo know why?
Why would my top up be reverted?
There is an urgent transfer I need to make from China.  How long will it take to get it processed?
Did  my transfer fail?
If I wanted to change my PIN, how would I do that?
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
What is the minimum age required to open an account with your service?
I going to be traveling, can I set up auto top-up if I run low on money?
My phone was stolen, what can I do?
What needs to be done to activate and use a card?
think someone is using my card with permission
When do I see my recent refund in my statement