Instruct: Classify the given online banking query into its corresponding intent.
Query: My card doesn't seem to work.
My card won't work at all for anything.
Why isn't my refund showing up?
How do I reactivate my card?
Do I get Visa or Mastercard?
is there a foreign currencies charge?
How can I trade currencies with this app?
Set a new PIN please.
Is exchanging currencies a feature of the app?
Does the fee for exchange change?
I signed up, but don't have a PIN. Where can I find it?
Why was I charged a fee for my card payment?
Can I have a Visa card?
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?
How long does it take for transfers to process?  I sent funds to a friend, and she says that she has not yet received anything.
i am under 18 and i am trying to verify my id. why wont it work?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
I have been charged a pound for something that appears on my statement
I was charged too many times for one transaction.
I have an unknown direct debit payment on my account
Will I be charged a fee for a SEPA transfer?
It appears my transfer was declined.
Would reinstalling the app solve the problem?
Could you tell me why my top up isn't showing in my wallet?
It says that my payment is pending, what does that mean?
How do I add my card to the app once I get it?