Instruct: Classify the online banking query into its corresponding intents.
Query: Am I charged more for using the ATM?
Why was I charged a fee for withdrawing money?
I haven't received money from a transfer?
I've just moved and I need to change my details
I have yet to receive the cash I added to my account this morning.
Do I have to go to the bank to change my PIN?
Can this card be used at all ATMs?
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
There was an extra fee when I paid with my card, why was i charged this extra fee?
Are my contactless settings correct? I tried to use it today but it wasn't working.
I have a payment that shows twice
My top up has failed
There was money taken out of my account, and I'm pretty sure I didn't do it.
I want to transfer money to a beneficiary, but I couldn't.
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
what is this fee for transfering
Why hasn't my return cleared my account?
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
Why did I get charged a fee for my card payment?
I found the exchange rate for my cash withdrawal is wrong
I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.
My card needs to be topped up.
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
I am still waiting for my card.
I requested a refund but can't see it.
Please explain the fee on a transfer I made.