Instruct: Classify the given online banking query into its corresponding intents.
Query: Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
Why did I get charged more for using my card?
Are there virtual disposable cards?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
How many disposable virtual cards can you have?
Can i receive transfers from my employer this way?
Do you accept any card and currency?
who should i contact if my refund doesn't go through?
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
I made a mistake of transferring, can I cancel my previous transfer?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
I am not receiving the correct exchange rate on my card.
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
I got a €1 extra fee in my statement
Where is the closest ATM I can use?
Is there anywhere  In the  Eu  this card can not be delivered in
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
My Bank is in Europe, how long will the transfer take?
I need to close my account as soon as possible.
What can I expect if I use bank transfer to top up my account?
Why am I being charged for withdrawing cash but haven't in the past?
This is terrible, i want to delete my account
Can I tell if my top off didn't work?  It doesn't seem to have.
Can you explain to me the way to verify my top up has gone through?
I bought something in another country but the exchange rate is wrong