Instruct: Classify the given online banking query into its corresponding intents.
Query: About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?
I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?
what is the leadtime for a new card to show up in the mail?
I need my card to be activated right now.
The app says I made a cash withdrawal that I didn't make
For the identity check, do I need any kind of documentation?
What would be a reason my transfer got declined?
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
Where is the verification code display?
If I want a friend to top off my account, can they?
When will my top-up be completed?
Why is there a fee for my transfer?
Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
I was unable to activate my card.
can i get a virtual card
There's a cash withdrawal that  didn't make that is showing up.
Is topping up free?
My card is showing the same transaction over and over again.
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
How can I add a new card?
how much does it cost to add money to my card
I cannot seem to buy something online with my card? the payment comes back, what's going on?
I want to change my pin number from an ATM. Is this possible?
How many cards am I allowed?
Waiting for the cash I deposited this morning still
Is it possible to get a card outside the UK?