Instruct: Classify the online banking query into its corresponding intents.
Query: where do you find your exchange rates?
Why is your exchange rate different on different days?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
I need to change a transfer.
I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?
What do I use to verify my identity?
Where do I top up?
How do I stop fraud to my account?
I am looking for my top-up verification code and cannot find it.
My card has not been delivered yet and its been a week since I ordered it, please help
Do you have an age requirement when opening an account with your service?
How do I get a spare card?
what is going on with my cash withdrawal? the exchange rate is wrong
My account is depleted. Can I transfer funds from another bank?
Can I set the account to auto top-up?
I cannot tell what my top up currently is.
Can I have a supplementary card?
I don't see the verification code for my card transfer.
When will my account receive the money?
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
Please tell me about disposable cards.
Is there a reason why top-up needs verifying?
Must I verify my identity?
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?
my phone has been stolen by someone
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.