Instruct: Classify the online banking query into its corresponding intent.
Query: Can I choose the day it's delivered?
What is your shipping policies for cards?
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.
Why was a fee changed for my transfer?
My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?
I would like to order a virtual card, where can I get one?
What happened to my top-up? I think it was cancelled.
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
Is it possible to get another card?
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
I would like a virtual card...how do I get one?
Why did I get declined when trying to get cash?
I could not access my money at the ATM
i want to get my salary deposited as pesos?
Do you deliver the PIN separately?
Is a physical charge extra
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
My virtual car is not working.
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
My phone was left at a hotel and I can't access the app.
There is a strange payment on my card and I don't know what to do.
My cash deposit isn't in my account. What happened?
Is EUR one of the currencies you deal with?
Can you please explain to me why there is an extra €1 fee in my statement?
Can you explain why my Google Pay Top isn't working?
The exchange rate for my withdrawal was wrong.