Instruct: Classify the online banking query into its corresponding intents.
Query: On my transfer there was a "decline" message
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.
I don't have a password.
Where in the app do I go to verify my identity?
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?
cash and check deposit has not gone thru
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
I paid with card and was charged a fee that shouldn't be there!
How long does it take for me to get my new card?
Will you charge me more if I use a European bank card for a top up?
How do I top up by cheque?
let me know how many disposable cards I can have?
I can't get the card itself to work.
How do I top up my account with a bank transfer?
Are currency exchanges free?
What should I do when my card reaches its expiry date?
Why was I charged a fee for using my card
Help! I think someone has made a cash withdrawal with my card!
My top up didn't go through
Why is my transfer more expensive than I thought?
Would it be possible for me to get a second card?
I haven't gotten my new card.
Why was I charged twice?
What is this cash withdrawal I don't recognize?