Instruct: Classify the online banking query into its corresponding intent.
Query: My cash received does not match what has been requested
i did not get any money but still was charged
I'm looking at my statement, and my refund is not on there.
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
May I order another card?
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?
I want a refund
How long do European transfers take?
I want to reactivate my card, I found it after thinking it was lost.
Did you deactivate my card it's not working anymore
What can I do to verify my card?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?
I withdraw money abroad but I didn't get the right amount.
I was charged a fee for a transfer. Where did it come from?
My card payment was not successful.
How come I got charged extra for withdrawing cash?
I have been double charged
Why would you cancel my transfer?
I'm in China and really need a new card.
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
Why do I still have a pending cash withdrawal?
I made a payment with my card that was cancelled?
My top up hasn't gone through
Can I get a card if I don't reside in the UK?
Can I do a SWIFT transfer?
Is there a top charge for US cards?