Instruct: Given an online banking query, find the corresponding intent.
Query: I'm not sure why my card didn't work
I could not get my card to work at a shop.
What should I do if someone stole my phone?
Can I get an account for my son?
How do I prove I am who I am?
I lost my phone. Can I disable to app?
Is it right that I've been charged for transferring money?
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
i do not know what this charge is for
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?
Will it be possible to change from USD to GBP with this App?
What type of card can I use to top up?
How can I know where my card will be accepted?
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
i put money on my card and i dont see it on the balance
What's the limit on total number of cards I can have?
Why has my withdrawal not posted?
What steps do I have to take to activate my card?
I don't understand what a disposable virtual card is, can you help?
I used to know my password, but not anymore.
I deposited cash but it isn't showing up in my account
My PIN was entered wrong and now I am blocked.  Please unblock.
I lost my card and need a new one, will it cost me?
I would like to change my personal details.
I just tried to top-up and now I'm getting an additional verification message, why?