Instruct: Given an online banking query, find the corresponding intent.
Query: I travel a lot, can I get a bulk currency exchange discount?
Do you charge a fee on currency exchange?
I want to use auto top-up. Is there a limit?
Can I top-up by cheque?
I no longer have my phone with the app, what should I do?
Why is my 'top up' not showing up in my wallet?
Is there a fee for topping up by charge card?
If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?
Are SWIFT Transfers available at this bank?
My PIN was blocked.
Where can I change my PIN?
My transfer says pending. What does that mean?
When I purchased a product in another country the currency exchange was incorrect.
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
unhappy with service need to delete account
Why was I charged for a cash withdrawal at the ATM?
Is American Express supported for adding money into my account?
Can you explain your refund policy, please?
In my account I noticed my ATM withdrawal is still pending
Needed gas, been delayed for half an hour.Please fix it!
My balance didn't change after I transferred some money.
Is there a limit on how much I can top up?
What is the extra fee that was added when I used the card?
What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.
I didn't make a payment that shows in my app.
Can I put my old card back in the app?