Instruct: Classify the online banking query into its corresponding intents.
Query: How can I get funds into my account from my American Express?
can i use my mastercard to add money to my account
Will you tell me how to exchange USD for GBP in the app?
Why is the exchange rate different on my recent purchase?
How long does it take for money to transfer as my balance hasn't been updated
When will my cheque be processed?
How do I go about transferring money into my bank account?
I thought it was free to make a withdrawal. So how much does it cost now?
I believe that my card has been stolen!
why did my account decline a incoming transfer
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
Is there a fee for making a payment? If so, let me know why.
How can I investigate a missing refund?
My phone was taken yesterday, is there something that I need to do?
Help me access the card I already got so I can information from it.
Why was my transaction declined?
I don't know what this Direct Debit payment is.
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
Explain why my card payment wouldn't go through.
How are exchange rates calculated at this bank?
I am not able to verify my id. Why?
Where do I find my PIN for my new card?
The exchange rate was incorrect for this item I bought.
It's been two weeks and I haven't gotten my card, what do I do?
how do I ask for a physical card?
do i need to wait to get my card before getting a pin