Instruct: Classify the given online banking query into its corresponding intent.
Query: The wait for this transfer seems to be taking a very long time.  It is very important that it goes through quickly. Can you please tell me how long it may take?
I have a transfer that is pending.
Problems with my top up
Why is there a verification to identity
For some reason, the money I added was returned.
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou
Will the system automatically top up itself?
I'd rather not use my physical card, how can I get a virtual card?
I made a cash deposit, but it hasn't shown up in my balance yet.
I have been overcharged.
Can I unblock my PIN in the app?
If i want to change my pin number can I directly from an ATM?
My account balance has not updated to reflect my recent transfer.
My app shows a payment I didn't make
My actual card isn't functioning.
i didnt do this charge
What are some of the restrictions that the disposable cards have?
Why was I not able to take cash from the ATM?
How do I troubleshoot when contactless doesn't work?
after i got married i need to change my name
I couldn't transfer money to a beneficiery
How do I close my account, since I'm dissatisfied?
What is the age requirement?
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
What forms of ID work for verification?
Can I get a second card for free?