Instruct: Given an online banking query, find the corresponding intents.
Query: I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
Why can't I use this beneficiary?
My billing address changed and I need to update my information.
Can I use a Visa or Mastercard?
Why do I need to verify the top-up?
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
I need to renew a card that's about to expire
I want to use a cheque to pay.
do i need to add money before i order a card
I bough an item and the exchange rate was incorrect.
why isn't my top-up going through?
How can I add money automatically?
How are top-ups verified?
Do I have to go to an actual bank to change my PIN?
I want a backup second card. Is this possible?
Do you accept SWIFT transfers?
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Explain to me why a transfer would be declined.
Can I have a discount if I exchange currency often?
I am having trouble finding the top-up card verification code.
My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?
virtual card won't work for me
The ATM only gave me 10 pounds when I withdrew 30. What do I do?
Will you guys charge me for topping up by transfer?
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
I wanted to withdraw $100 from the ATM but I only got $20