Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I use a card to top up?
Can anyone else top-up for me?
Is it possible that my card payment was reverted?
My transfer is stuck pending? How do we fix it to it goes through?
I didn't make these transactions. Is someone else using my card?
I prefer Visa, can I get that instead?
Where is the top-up verification code located?
Please tell me if I'm going to be charged for sending out more cards?
Can I get a Visa instead of a MasterCard?
Can you tell me why I haven't received my new card?
I want to know about your refund policy.
What steps do I have to take to activate my card?
Why was I charged for withdrawing cash?
Do i have to wait to get the pin or can i set up a pin
How can I use my American Express to add money into my account?
What are disposable virtual cards?
Help me. My transfer was declined. How could this happen?
To receive money are there charges?
I didnt get the correct exchange rate for getting cash
Is there a fee for paying by card?
I got cash abroad and the exchange rate applied is wrong
Can you please disable my current account.
Can exchanged be made to EUR?
The currency exchange for my purchase in foreign currency is incorrect.
Can you explain why the ATM is giving me less money than what I asked for?
Please could you give me a refund