Instruct: Classify the online banking query into its corresponding intent.
Query: Where is the refund on my statement?
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
Is there a way to order a virtual card on the website?
Who do I call to cancel a transfer?
Which currencies can I use to add money?
Is there a limit to the number of disposable cards I can have?
What do I do if I think someone has used my card?
What do I do if I cannot access the app?
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
how should i add money to my card
Can my daughter make an account?
What's the phone number to freeze a card?
If I need to transfer something quick from China, how long does that take?
I want to reactivate my card, I thought I had lost it but found it again this morning.
When will my card be here?
Please tell me how I can get a virtual card.
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
I just transferred some money. Why was I charged a fee?
Does the PIN come under separate cover?
I would like to cancel my previous purchase.
What kind of fees will I pay when I transfer?
I was told to verify my identity, how do I do that?
My top-up appears to be pending.
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!