Instruct: Given an online banking query, find the corresponding intents.
Query: I just made an order and noticed an extra fee. Why have you charged me this without informing me?
Why am I being a charged for using my card?
How can I use my American Express to add money into my account?
Can I have a discount if I exchange currency often?
How can I top up my account with a cheque?
I have used all my PIN tries, what now?
Why is the payment on my card still pending?
What's the web address to unblock my pin?
I cannot try my PIN anymore.
Help! I lost my card!
Can I have my money refunded for an item
There is a direct debit that I didn't set up, what should I do?
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
How do I find out my source of funds?
Is it possible to exchange currencies on the app?
How do i change my identity?
I did a transfer and was charged a fee that should not have been charged!
Why am I being charged for transferring money?
Why can't I see my funds after I topped up?
Which fiat currencies do you currently support? Will this change in this future?
Why is there an extra fee on a transfer?
Why is my card payment pending?
I'm still waiting for my top-up to go through
Can I apply for one of your cards if I live in the EU?
My preference is Mastercard.
The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.