Instruct: Given an online banking query, find the corresponding intent.
Query: Are there any fees associated with receiving money?
What kind of fee is there to top-up my account?
I have a reverted top up I made and wanted to know why it didn't go through.
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?
How do I transfer money into my account?
Is there a way for me to check my balance?
card is being used by someone else
I no longer want to keep this account.
What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.
I did a transfer to my account, but it hasn't shown up
What do I need to do to exchange my money?
Please tell me the steps to verify my identity.
What is the procedure of unblocking my PIN?
One of my payments was doubled
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
My card's expiring a month from now, should I place an order for the new card?
I have questions about how to transfer money to my account.
I would like to terminate my account.
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Which countries can I change my PIN in?
Is the exchange rate the same on weekends as the weekdays?
How do I cancel a transfer?
do i have to talk to someone to close an account or can i in the app
i need help, i lost my card
What are the currency exchange fees?