Instruct: Classify the given online banking query into its corresponding intent.
Query: The rate applied to my purchase in a foreign currency was wrong.
I was using a foreign currecy to make a payment and the applied the wrong rate.
Please help me delete this account.
Why is my cash withdrawal pending?
Will it cost me to get a second card?
For what reason did my top-up get cancelled?
There is a €1 extra fee in my statement
My card is not able to be activated how do I get it to work?
Tell me the currencies that you support.
Can I get paid for this in another currency?
Can I reset the passcode?
How long does it take for my top up to clear?
What does a 'pending payment' mean?
So my top-up failed, could you tell me why?
I was attempting to top up with my card but the money has vanished!
Why do you need so much information about me
Can I change my address?
Needed gas, been delayed for half an hour.Please fix it!
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
Why was I charged a fee for using my card
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
My card doesn't seem to work anymore
I see a direct debit transaction in my app that I didn't make.
What amount can I top-up?
When I tried to pay in a store my card din't work
What's the transfer time from Europe?