Instruct: Classify the given online banking query into its corresponding intent.
Query: Where do I order a virtual card?
How do I get to the virtual cards?
Can the card was sen to me be tracked?
How fast are transfers from Europe?
How do I reactivate my card?
Tell me about the card PIN?
I am locked out from entering my pin.
How long will it take to receive my money from my transfer transaction?
Why do we need to verify top-ups?
I don't have my card after 1 week. What are my next steps?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
My payment was declined
My card has been stolen. I reported it with the police, but I need to report it with you as well.
Why is it required to verify my identity?
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
How long do cheques take to post to your account?
Can I use my account before my Identity verification has passed?
Why was my top-up declined?
I need my card as quick as possible
How to order my card?
I did a payment but it was reverted by the app
When do i get charged a fee for using the card?
Can I have my card delivered on Tuesday?
Why am I still waiting for my refund
I've been waiting for a refund where is it?
I havn't received my PIN yet.