Instruct: Classify the online banking query into its corresponding intent.
Query: My card is broken
I can't seem to use my card. Can you help?
Can you give me a virtual card?
How long does it take for pending to go through
I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
how to get new card?
Can you please tell me where my card is? I ordered it 2 weeks ago!
Is there any way to see my card in the app?
On what do you base your exchange rates?
What are the acceptable currencies for adding funds?
Where can virtual cards be ordered?
I used my card to top-up but the money is gone!
How can I get my money back for a payment i didnt make
My PIN was entered wrong and now I am blocked.  Please unblock.
I tried to use my debit card, but the payment did not work.
Why would my payment for my card show as pending?
Can someone in the US have a card?
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
Why has my top-up failed?
When can I expect a transfer from Europe to go through?
Can you explain why the ATM is giving me less money than what I asked for?
Can my salary be received and transferred to my current currency in my country?
How do I change my passcode?
I did a payment but the app cancelled it.
What should I do about a direct debit that I did not set up?