Instruct: Given an online banking query, find the corresponding intent.
Query: I am inquiring about a $1 charge on my statement.
A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
I need help from someone in your department with finding my nearest ATM.
I was told to verify my identity, how do I do that?
Will you charge for a physical card?
I need to add money to my account. Can I do so via bank transfer?
How do I get my card?
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
i put money on my card and i dont see it on the balance
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
i have tried everything to complete a transfer but can't, what should i do next
Can I trace where my funds came from?
This card is accepted by what businesses?
Can you activate my card pls
Please help me change my PIN.
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
I made a payment but the app gave the money back.
I can't figure out how to transfer money into my account.
Why did my payment fail?
Why can't I get cash out?
Will I be charged for topping up my account using a bank transfer?
How long will it take to transfer something to China urgently?
The purchase I made is still pending.
How can I report that my card was stolen? I made a police report first.
Why did my top up get reverted?