Instruct: Given an online banking query, find the corresponding intent.
Query: I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
I've been waiting for 3 days, why is my withdrawal still pending?
Do top-up limits exist?
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
How come I was charged a transaction of $1?
Why do I get declined when I try to withdraw cash?
I want to know about your refund policy.
When did you send me my new card?
What do I do if my smart phone was stolen?
My disposable virtual card wouldn't process my payment?
I have no more money in my account.  Is there a way to do a bank transfer to put money into my account?
My new card has arrived, what's the activation procedure?
What all is needed for the identity verification?
Why couldn't I transfer to a beneficiairy?
Change my pin?
In the app, I see a withdrawal I didn't make.
I see my transfer was declined.
I would like to exchange currencies, how do I go upon it?
Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Will the system automatically update once there is no more money left?
The disposable cards, what are they for?
I can't find my phone; what can I do to prevent someone from accessing my account on it?
How many days do I have to wait for the transfer to reach my account?
My accounts been charged a payment for something I didn't make.
Hi, would you please activate my card?
I don't think that my top-up worked.