Instruct: Classify the online banking query into its corresponding intent.
Query: There was an extra fee when I paid with my card, why was i charged this extra fee?
I paid with my card and got charged an extra fee, what's up with that?
found card, how to put it back in app
I can't get my Google Pay Top to work. Are there any issues on your end?
What are the requirements to open an account for a minor?
How can I order my card?
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
What happens if I forget my PIN?
Do you provide cards to people not in the UK?
Is there any amount in which I would get cut off from topping up?
Is there any way to get another card on the same account?
I can't use top up on Google Pay.
What do I do if my card is stolen?
The app doesn't think that I am myself
What happens if I use my account and my identity verification hasn't finished?
Is there a maximum for top-ups?
What US cards do you accept?  I only have 1 other.
Why hasn't my son received the transfer I sent to him earlier?
How to modify my details.
I need to make a transfer from Europe, how many days does this take?
Why would a merchant revert my payment?
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.
I bought something and now I want a refund.
Who do I talk to about the ATM swallowing my card?