Instruct: Classify the online banking query into its corresponding intent.
Query: I needed $100 but all it gave me was $20.
It kept my cash
Hi, would you please activate my card?
What's the tracking on the card you sent?
Why isn't a refund showing on my statement?
How do I go about changing my PIN?
Is a new debit card free?
What do i do if the exchange rate was wrong for the item i bought overseas?
So my top-up failed, could you tell me why?
why didnt a transfer to my account process
I did not make this payment that I see in the App.
Can I apply for one of your cards if I live in the EU?
I bought an item and now I want a refund.
My pin isn't here yet
My payment for my card is not working
When will my cheque be processed?
My money disappeared right when I tried to top up
There is a debit transaction on my statement that I did not make
What needs to be provided for identity verification?
Why is my balance still the same after a cheque deposit?
Tell me why my balance did not change when I tranferred cash.
What identification is required to activate my card?
I think my passcode was changed
I had a problem with my card payment, can you help?
When will my top-up be completed?
Do I have to verify the top-up?