Instruct: Classify the online banking query into its corresponding intents.
Query: I lost my phone and need help protecting it.
I don't have the device I used to log onto the platform so I can't access it.
I got a message that I cannot name X as a beneficiary.
Last Saturday, I made a payment and the exchange rate was wrong.  I was charged too much.
What does it mean if it says that my payment is pending?
How come I was charged a transaction of $1?
I made a bank transfer from my UK account today, but it's not showing.  Can you check status?
Why is there an extra charge of 1 dollar on my statement?
If I exchange currency frequently, can I get a discounted rate?
How many disposable cards can you own?
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.
How do I receive a virtual card?
What do I need to do to link my new card for my account?
My card payment failed.
How do I change the PIN?
I am required to make several disposable cards every day.
What on earth is up with the exchange rate! This should have been a much higher amount of cash
can i order cards on the app
Why is there a fee for using my card?
I noticed my exchange rate was incorrect when I got cash.
I can't use my card for anything
How do i cancel a charge?
Can you explain the transfer fee that I was charged?
How old do you need to be to have an account?
If I don't have much money in the account can I auto top-up?
Can you tell me what I need for identity validation?