Instruct: Classify the online banking query into its corresponding intents.
Query: I've forgotten my app passcode completely.
I am unaware of what my password is.
Show me the source of my money.
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
I need several cards per day. And I need to be able to throw away all of the cards I make.
I've been charged an extra £1 and I don't know why
Why am I getting a fee on a card payment?
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?
I can't upload my identification.
My account balance has not updated since I deposited a cheque recently.
I was declined when I tried to withdraw cash!
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?
When will I get a new card when I order it, and how much will it cost.
Can I mail in a check to top up?
I want to use auto top-up. Is there a limit?
Is there a way yo change my PIN?
I'm wondering how long it takes for my money to get to me after a bank transfer.
Can I hold more than one currency?
When do I see my recent refund in my statement
How can I change my information?
An extra pound was charged!
My card has been stolen. I reported it with the police, but I need to report it with you as well.
There is a payment I don't recognise!
Where can I go to get my PIN unblocked?
Why am I unable to withdraw money even though in the past I've done it just fine?
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?