Instruct: Classify the online banking query into its corresponding intents.
Query: Why did the transfer fail when I attempted to do it earlier?
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
is there something blocking me from making transfers
My top-up didn't go through
Why is identity verification required?
Are there ATM fees?
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
Why does my transfer keep generating an error message?
I would prefer a Mastercard.
At what ATM can I change my PIN?
If I want to topup by card, how do I do it?
I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
Why have you declined my card payment?
Help me terminate and close my account.
Help.  My card is broken.
Tell me how a top up would be reverted.
Do you know which businesses will accept my card?
How can I top up with Apple Pay?
I'm supposed to have a refund but it isn't there
I want to end my account
Do I have to pick a creditcard brand?
I need to verify my identity. How do I do that?
How many cards can I have?