Instruct: Given an online banking query, find the corresponding intents.
Query: I think a payment I made with a card was cancelled.
Why is a payment I made reverted back to my account?
What needs to be provided for identity verification?
My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
Are there any fees when exchanging to foreign currencies?
Why do I need to verify a top-up?
Can cards be delivered? Where?
What's the card you sent me's tracking number?
I don't see the transaction I made to a friend on my account.
There is a payment that I made that hasn't gone through yet.
My card gets rejected when I try to use it
My card payment says pending and it hasn't changed
Help me verify my identify?
Can I create my own top-up limit?
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
I made a payment and it appears it is showing twice
How do I activate and link my new card?
I requested a refund but can't see it.
Hi, I made a transfer yesterday that I need to reverse.  I need to put the money in a different account.
I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
When will my balance reflect a deposit?
I topped off my card is that something you will charge me for?
Can you make exchanges with the EUR?
Please help me.  I don't know my code to get into the app.
If someone in a different country sends me money, do I have to pay a fee?