Instruct: Classify the given online banking query into its corresponding intents.
Query: my balance has not changed, despite depositing a cheque
Where is my cash deposit in my balance?
Help me delete my account.  I am not satisfied with the service.
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
Can you tell me how to top up on my card?
There is a strange charge on my debit statement
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
Why can't I get cash out?
What is your exchange rate between UK pounds and Russian rubles for my last transaction
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.
I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?
Where can I find my PIN? I haven't gotten it yet.
I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?
I do not know what this cash withdrawal is
How do I use American express to top up my account?
How do I top up my account using transfer?
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
Will my new card work outside of the EU?
Please tell me what the exchange fee is.
I dont see my reciept
Do I get a discount if I exchange currencies a lot?
Can you please explain why my transfer failed?
I can't find my code
I made a purchase and was charged at the wrong foreign exchange rate.