Instruct: Classify the online banking query into its corresponding intent.
Query: Will my transfer be done soon?
My transfer says pending. What does that mean?
I'm still expecting the transaction to be finished
I topped up but the app declined it
I believe that my transfer hasn't gone through.
Why is my card not working anymore?
I tried using my card, but it doesn't work.
I received my new card.  Where is it in the app?
How many days until my US transfer arrives?
What are the age limits for your service?
how can i add money to my account if you don't accept cash
Why has my top-up been denied?
Why hasn't my top-up finished pending yet?
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
I would like an extra card.
Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!
My card is no longer lost. How do I enter it back into the app?
How do i receive a physical card?
My card is stuck inside the ATM, what am I supposed to do?
Can I check my recent refund in my statement?
Will there be a charge for sending out more cards?
What do I need to do to verify my funds?
I'm waiting for a transfer from the US, how much longer?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
I was told I would be getting a refund but I have yet to see it
My friend says he hasn't received my transaction