Instruct: Given an online banking query, find the corresponding intents.
Query: Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
I checked on google and the exchange rate you are using is really bad. Can you update it?
My identity can't be verified for some reason
I was spending cash with my card and got a fee.
The recipient can not locate funds.
How do I authenticate my top-up?
Where do I go to activate my card?
I'm looking at my statement, and my refund is not on there.
This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money
How much can I top up in a day?
the exchange rate on my payment was wrong
My pin isn't here yet
Will I be charged for transfers?
Why do I get a fee every time I transfer?
Can you tell me how to top up on my card?
I need to make a transfer from Europe, how many days does this take?
Instructions for activating card
Will there be extra charges regarding to adding money into my international card?
How can I deposit money to my account?
Is there a reason why my virtual card won't work?
I still haven't received my card after two weeks, is it lost?
When can I expect my card to arrive?
Where can I find a Mastercard ATM?
So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?
Why has my top up failed?