Instruct: Given an online banking query, find the corresponding intents.
Query: Why do we need to verify a top-up card?
What's the deal with verifying the top-up?
Why has my account balance not changed after depositing a cheque?
Give me a refund
Card delivery services? Where?
The app isn't letting me log in, but my info is correct.
I'm interested in getting a card. How does one go about doing that?
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
I want a refund on the things i bought
How do I reactivate a card I thought I lost?
My payment was declined
This stupid system is not letting me prove my identity.
I have a payment that hasn't went through yet.
Can I exchange an item for a refund?
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
What to do if my card is about to expire?
Why can't I withdraw cash from this ATM?
My top is still pending.
Is my account accessible even though my verification of my identity has not passed yet?
I just realized I made the wrong transaction yesterday. Would  you please make it correct?I need it by tomorrow Please.
Please tell me why I would have to pay a fee for a recent payment. Thanks.
I have a cash withdrawal in my statement. Why is that?
Can you explain why my payment was charged a fee?
Can I use my salary for this?
I'm using the app and I noticed a payment that I didn't make.
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.