Instruct: Classify the online banking query into its corresponding intent.
Query: my card was frozen due to putting in the wrong pin too much.  how many tries do i have
Why can't I get cash out?
A card payment on my account is shown as pending.
i dont recognise some of these transactions, i think someone has my card details
Why is  my  top  up for  my  new account  not  instant
I need a new card and I live in the United States.
Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.
Why isn't my refund showing up?
I want to activate the card.
How come I got charged extra for withdrawing cash?
When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?
I need to cancel a transaction.
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
My top-up was reverted by the app.
I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
How much am I allowed to top-up?
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
What transfer methods do you accept?
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!
Tell me about the card PIN?
I'm cancelling this charge. I still have not received what I bought from these people a while ago.
I am having a huge problem with my card being declined and it's really important that I top-up today.  Would you please look into this further and let me know how I can get this fixed?
What are the steps for depositing cash into my account?
How long before I can see that my cash withdrawal has taken place?
Why was my top-up rejected?
Will you guys do Visa or Mastercard?