Instruct: Classify the online banking query into its corresponding intent.
Query: Why was my top up cancelled?
What if my top up is reverted?
How do I replace my card before it expires?
The card that I have isn't working. This is the physical card.
how much is the fee for topping by card
Are your cards available in the EU?
Why was my card declined?
Is there a fee for transferring money
why cant you just refund me instead of a merchant
The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?
Is it possible for me to top up with cash?
I was charged a fee when I transferred my funds, why?
can you express my card to me?
I was unable to transfer money to a beneficiary.
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
I no longer have my phone with the app, what should I do?
Can I get some help activating my new card?
I am 16 and just started working at McDonalds can I deposit my checks at your bank?
Everything seems fine with my account, so why did it decline my payment?
Can you tell me what I need to do for the identity check process?
I have an unusual payment in my statement
Why isn't my beneficiary allowed?
I need my payment in another currency
Help! I made a transfer in error and need to cancel it before it's complete!
I have one of your cards, but I don't know how to link it.
Why do you have the identity check