Instruct: Classify the given online banking query into its corresponding intent.
Query: I haven't received money from a transfer?
How long will it be  before the person I sent money to is able to see it?
how do i dispute a payment I didnt make
Can I have a new card shipped to China?
There's a €1 fee on my statement, why?
My phone is at the hotel.  How can I use the app?
This transaction needs both a Visa and a Mastercard.
Do I have to use bank approved ATM's
Which credit card top-ups do you accept?
The purchase I made is still pending.
Explain pending transactions.
Can I make an account for my kids?
Why won't my transfer to another account work?
What is the reason that my top-up is still pending?
What is the point of verifying a top up?
I don't have a PIN at this point.
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
Can I request a card?
how come i was declined
I thought I was going to receive more currency?
What do I do if my card gets broken?
When I use my card, it says decline?
I need my refund as soon as possible. What else do I have to do?
Do all ATMs accept this card?
What currencies do you accept to add money?
I made a mistake and need to cancel a transfer.