Instruct: Classify the given online banking query into its corresponding intent.
Query: Why couldn't I transfer to a beneficiairy?
My transfer failed to a beneficiary
I would like to cancel a purchase.
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?
I think I was charged double for something I bought - how long should I wait before reporting this?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
I need a second card, can I have more than one?
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?
How long should I wait for the card to arrive?
What is the cost for currency exchanges?
My card is missing.  Please help.
Is there a fee for topping up a card?
When will my virtual card arrive?
Can you tell me the ATMs I can use with my card?
I checked the app and my balance has not been updated for the cash or cheque deposit.
I don't think my transfer wen through. Why?
How many disposable cards am I allowed to have?
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
I'm not sure why the card payment didn't work.
My transfer says pending. What does that mean?
Is there any way for you to find my card?
What are your supported countries?
I see I was charged $1 for a transaction.
I no longer want this account, what should I do?
What's the youngest I can be to open an account?