Instruct: Classify the given online banking query into its corresponding intents.
Query: What does it mean if it says my card payment has been cancelled?
I had a payment reverted and would like to figure out why.
I got a new address and need to change my information.
Help!  My card is stolen.
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
When can I expect my card?
What is the process for transferring money into my account?
I didn't make this payment and it's on my app
I do not see the money I transferred into this account
Are there virtual cards
is it possible to cancel transactions?
Why did my top-up not go through?
What are the requirements to open an account for a minor?
is it possible to get a refund for something I purchased?
This is not right, I was told I could take out cash at the ATM for free?
Could you tell me why my top up isn't showing in my wallet?
My card stopped working. How do I check if there is a freeze on it?
I haven't gotten my credit card in the mail.
I've just moved and I need to change my details
Do I have to top up in euros if I use a card, or can I use a different currency?
Do you accept US credit cards?
What is this extra pound charge for?
I need a transaction reversed from my account.
Is it possible to transfer money to my credit card?
I would like to retract my purchase.
Where can I find my PIN? I haven't gotten it yet.