Instruct: Classify the online banking query into its corresponding intent.
Query: I see I was charged extra when I used the card.  I am not sure why, please tell me why.
How can I tell if there will be a fee added to my payment or not?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
Why is my check still not showing up on my account? It's been a week already
Are there specific ATM's that I can draw money from?
Should i uninstall the app before i try it again?
Can I only top-up digitally? Or could I use cash?
They used the wrong rate when I made a purchase with foreign currency.
My card isn't here yet.
I am from X but am traveling to Y - how do I get currency for Y?
There's a €1 fee on my statement, why?
I can't find out how to top-up my account using cash.
How long does it take for a transfer to reach my account?
wheres my money receipt
how much for topping up by card?
What flat currencies do you use for holding and exchanges.
What are the uses for disposable cards?
This debit is not my transcation. How do I get my money out back?
I want to use my American Express for adding money into my account.
Why was I not able to get cash from the ATM?
Why has my payment been declined? I paid by card.
I'm still waiting on my identity verification.
How can I change my address?
Why am I being charged for transfers? Are they not free?
Why is the payment on my card still pending?