Instruct: Classify the online banking query into its corresponding intents.
Query: Help me verify my identification.
I am having trouble verifying my id.
I need my PIN, where is it?
Is there a limit on the number of times I can use a disposable card?
My top-up hasn't happened yet.
How do I use a card to top up?
I need to change details about my personal account.
What is minimum age for an account?
There is a payment that I made that hasn't gone through yet.
How can I top up my account by bank transfer?
Am I able to track a card that has already been sent?
Can you please reactivate my card?
Is it possible for friends to top up my account?
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
I'm still expecting the transaction to be finished
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?
What do I use to verify my identity?
Am I able to track the card that was just sent to me?
I just got my new card, how do I activate it?
Can my children get an account?
I didn't set up a direct debit payment on my account.
When will my top-up be completed?
Where can I verify my identity?
I've transferred money into my account but the balance is the same
I have heard about these disposable virtual cards but don't understand how they work.
Why did the ATM eat my card?