Instruct: Classify the online banking query into its corresponding intents.
Query: I got double charged from something, what can I do?
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
I got my American Express in Apple Pay, why is top up not working in my country?
Can I see my available money?
My transfer into my account isn't showing up.
Can someone assist me with updating my account details with changing my last name?
My new card just arrived, how can I activate it?
Changing my PIN
I do not feel comfortable verifying my identity.
I withdrew some cash, when is it going to show?
How do I know what the exchange rate will be when I make an exchange.
Why did you charge me a fee when I made a transfer?
My payment was put back, I think.
Can you explain why my Google Pay Top isn't working?
Is it possible for me to track the card is was mailed to me?
How can I link the new card?
I just looked over my statement and I don't recognize the name of a card payment.
What is the best way to get my virtual card?
My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.
What steps do I do to transfer money using my credit card?
What are the steps to reset my passcode?
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
Why do I have a strange payment on my statement?
Do I have a card PIN?
Is it possible for me to top up with a cheque?
Is it possible to order a virtual card?