Instruct: Classify the given online banking query into its corresponding intent.
Query: Will I know which exchange rate I will get?
How will I know what the exchange rate is?
What do I need to bring for identification?
Do you have to be in the UK to get a card?
What would II do if I wanted to activate my new card
how to delete account, not happy
Will it take more than 3 days for my transfer to reach my account?
What is the identity verification process?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
Why haven't I been given a virtual card yet?
What's the amount that I can top-up?
What is the limit on disposable cards?
i would like to top up with check
Why was my card payment reversed?
Will you charge me for topping up with a European card?
Are there charges for cash withdrawals?
How can I access my account when I have lost my phone?
What do I have to do to get my virtual card?
My morning transaction needs to be canceled.
Can I choose whether I receive a Visa or a Mastercard card?
Is there a reason my top-up has been cancelled?
Someone might have had access to my card.
I needed cash from the ATM but I couldn't get it.
Am I going to be charged for receiving  money?
i cannot find my card PIN
Can you see my new balance yet?