Instruct: Classify the online banking query into its corresponding intent.
Query: Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.
I want to cancel a transaction from this morning.
There was an extra fee when I paid with the card.
Is it possible for me to change my PIN number?
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
When will the money be made available in my account?
If US cards have a top up charge, what is it?
It looks like a payment I've made hasn't made it through yet.
What should I do if I can't use my card?
Why am I seeing a transfer fee on my bank statement?
How do i set up auto top-up?
I got charged in double and want a refund
What is the verification process used for?
Do you allow currency exchanges?
Where can money withdrawals be made?
Can I return an item?
Help my prove my identity.
I'm wondering how long it takes for my money to get to me after a bank transfer.
where can i deposit a check
What is a pending cash withdrawal?
I need my card immediately.
I think the currency exchange that's been applied is wrong.
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.
My card was stolen. What do I need to do?
When I tried to top up using my card, all of the money disappeared.
Can I edit my details?