Instruct: Classify the online banking query into its corresponding intents.
Query: left my phone at hotel, cant use app
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
My cheque is taking a while
How do I report possible fraudulent activity on my account?
The ATM machine ate my card.
My card is stuck inside the ATM.
I'm having difficulties changing AUD for GBP. How do I do this?
Where can I see where my funds came from?
The app says I made a cash withdrawal even though I didn't.
I am from X but am traveling to Y - how do I get currency for Y?
What was the extra charge for withdrawing money?
I made a transfer but my balance hasn't been updated
how much to get my card in 2 days?
My identity can't be verified for some reason
Is it possible to order another card?
If I get a transfer from Europe, how long until it is in my account?
where exactly does money come from
How can I get my money that I didn't get from the ATM?
Do you take both Visa and Mastercard?
I think someone may be using my card.
i made a payment with my card and was charged a fee, why would you do that
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
How much to exchange currencies?
What do I need for activation of my card?