Instruct: Classify the given online banking query into its corresponding intent.
Query: Where do I look for cash top up?
I want to top up by cheque
I was given the wrong exchange rate when getting cash
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
Do you charge extra for exchanging currencies?
I would like to change my address.
Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.
Help!  What should I do?  My phone was stolen yesterday.
Is there a reason why my card was declined when I attempted to withdraw money?
A transfer was not allowed to an account.
Is there any amount in which I would get cut off from topping up?
Can a credit card be used to transfer money?
My balance doesn't show my deposit.
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!
I'm still waiting for the top-up!
Why is my app showing me taking money that I did not take out?
Where are the ATMs that accept this card?
My top-up hasn't happened yet.
Why does my account show as pending a cash withdrawal from the ATM that I have already made?
I live in the EU.  Can I order one of your cards?
I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?
Would you give me a mastercard and visa?
My credit card got declined for top up! What's going on? Can you check on why it didn't go through?
Is there a number to call to get my pin unblocked?
Is there a limit to my top-up?
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?