Instruct: Classify the given online banking query into its corresponding intent.
Query: How long should it take for my top-up to finish? I've been waiting a while.
When will my top up be applied?
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.
How long does it take for deliver to the US?
Are you aware of any charges for receiving money?
How can I get my PIN unblocked?
How do I link a new card to an existing one?
I was needing you to see if the exchange rate is correct from when i got cash
I haven't yet received money that I transferred
I wanted $100 but only got $20
I've forgotten my app passcode completely.
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
For the identity check, do I need any kind of documentation?
My card appears to have never arrived?
How do I top-up while traveling?
I think my card payment has been refunded
i need to top up by card.
I tried entering my passcode and it isn't working. Can you help?
How do I request a refund?
Can I call to get my card activated?
My transfer was declined. Why did this happen?
When can I expect my card? I live in the US.
What caused my transfer to fail?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
can I use my card before identity verification?
Where's my card PIN?