Instruct: Classify the online banking query into its corresponding intent.
Query: What documents do you need to verify my identity?
How do I fill out the identity check?
I see an extra $1  charge on my statement, why is this?
Why was my top up cancelled?
Do I have a limit to the number of top-ups per day?
I would like my card activated.
I got $20 when I should've gotten $100
I payed with the card and there was an extra fee?
Your machine took my card. How do I get it back?
How do I edit my details?
How long does it take for a transfer to reach my account?
I'm not happy with service and would like to delete this account.
I think someone may be using my card.
Can I top up my balance with a cheque?
Will my other US credit card be accepted?
Can I use the card at any cash machine?
Why am I being charged for the same thing twice?
How do I tell if my top up was reverted?
Can I choose whether I receive a Visa or a Mastercard card?
Can I top-up any amount?
As my kids get older are they able to get set up with their own accounts?
What fees are charged for a physical card?
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?
Am I able to do a SWIFT transfer?
What is the maximum times I can auto top-up?
I am trying to find out how to exchange currency X with currency Y.