Instruct: Given an online banking query, find the corresponding intent.
Query: This stupid system is not letting me prove my identity.
Unsure how to provide my identity.
How can I find your exchange rates?
Why is there a random payment in my statement?
How do you determine exchange rates?
Help! When will the card arrive at my home?
How long is delivery to the US?
The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?
I was doing a transfer and received a "decline" message.
I see an unauthorized withdraw.
Can I use a transfer to receive my transfer?
Help, the ATM didn't give me all the money I requested
I have lost my phone, what steps can I take to prevent someone using my account?
Which cards are accepted for topping up?
My wallet isn't showing my top-up, did I do something wrong?
I moved so I need to change my address. How do I do that?
Will I be charged for adding money by transfer?
Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
Is it possible for me to top up with a cheque?
Do you offer cards for those in other countries?

Where can I use my card?
Can you do exchanges of EUR?
Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.
What if my top up doesn't go through?