Instruct: Classify the given online banking query into its corresponding intent.
Query: Can you send me the actual card?
How to receive the actual card
I'm trying to verify my top-up card, but I can't find the code...?
I am not happy with your service and request that my account be terminated!
What is the pending payment on my card about?
Can I use an auto top-up option?
Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.
The exchange rate was not correct for the item I bought.
How can I reset the passcode if I need to do that?
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?
Am I able to use my account if the identity verification is not complete?
Can I receive payments in another currency?
Can I order a new card by phone?
My payment has not been accepted.
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
How come I can't seem to verify my id?
How can I set a new pin.
How long does it take for me to get my new card?
Why hasn't the money transfer arrived yet?
How much does it cost to us US cards?
top up is still pending
Purchases I did not make are appearing in my bank statement?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
top up with credit card
How long do I wait for a transfer from the United States?
Why was I declined from getting cash?