Instruct: Given an online banking query, find the corresponding intents.
Query: How can I investigate a missing refund?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent
I haven't gotten my credit card in the mail.
i received my American Express in Apple pay, why is top up not working?
my cash withdrawal is pending, why?
I received a fee for obtaining cash, is this correct?
What can i pay with out  fees
please help me with this transfer, for some reason i can't transfer to a cryptocurency account
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
There is a payment in my app that I did not make.  I have not used that card all day  Please reimburse my money.
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
I misplaced my phone so I can't use the app! Does this mean I can't use my card?
I think that the exchange rate for the withdrawal of my cash is not right.
why would a merchant refuse a payment
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
I have not received the completed transaction.
I don't have my card in 1 week.  Should I be worried?
Can I top up any amount?
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
Why would there be an extra charge on my app?
Am I allowed to use different currencies?
When will my top up process?
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.
My card never arrived.
I can't find out how to top-up my account using cash.