Instruct: Classify the given online banking query into its corresponding intent.
Query: Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
I want to return an item for a refund can I do that?
What fiat money can I used in the exchange and holding?
How can I see the progress of delivery of the card that was sent?
Can I choose my Visa or Mastercard?
Can you do exchanges of EUR?
How come I got blocked for entering wrong pins?
How do I get my card active?
Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?
If my top-up didn't transfer, what went wrong?
how do I find the code to verify the top up card?
cash and check deposit has not gone thru
Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.
how long does it take for a transfer from Europe to go through?
Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.
I think somebody made an unauthorized copy of my card.  My account has a cash withdrawal for 500£ that I did not make.  Please help.
How simple is it to transfer money into my account?
The wrong exchange rate was applied to me while pulling out cash.
What steps do I take to unblock my PIN?
do i have to wait for a physical card before i get my pin
I used my card to make a payment and wondered why the payment was reverted?
What stipulations do disposable cards entail?
Is it possible to refund an item?
why hasn't my virtual card come yet?
I withdrew some cash and the exchange rate seems to be wrong.