Instruct: Classify the online banking query into its corresponding intent.
Query: Can you tell me why I haven't received my new card yet?
When will I get my new card?
How do I know it is a Mastercard ATM?
I need to know this, where do my funds come from?
I would like a disposable virtual card, could I get one?
How do I change my PIN abroad?
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.
Is it possible to exchange USD and GBP on the app?
My statement indicates I made a payment to an unfamiliar merchant.
When can I expect delivery?
Where are the cards delivered to
Can I order a new card?  Mine is about to expire.
My top-up didn't go through
Can cash be used in physical locations to top up?
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
I tried to withdraw cash and got declined, why is that?
what are the exchange rates for getting cash
Can I open an account for my offspring?
I am not comfortable verifying my indentity.
What do I do to lock my phone after losing it so my account isn't accessed
How can I fix my contactless?
What is the youngest age for an account?
Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
Can you please tell me why my transfer failed?
Why would my transfer be declined?
my google pay seems to be acting up.