Instruct: Classify the online banking query into its corresponding intents.
Query: How long does a top-up take to go through?
How long does my top up pending last?
I could not use my card in a store.
I already have an account. Why can't I use it unless my identity is verified?
I need to report a stolen card
I'm trying to move money from my account to elsewhere, but it's giving me an error message.
Is USD free to top up with a US card?
I want to know the source of my funds.
When exchanging, how much are the rates?
How to cancel a transaction
Is there a fee to top up by bank transfers?
They used the wrong rate when I made a purchase with foreign currency.
Why was there a fee for my cash withdrawal?
I tried activating my card and it didn't work
I only made one transaction at this place, but it's appearing multiple times.
I can't use the app.  My phone is lost at the hotel.
Can both a Visa and Mastercard be received from you?
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
Can i receive transfers from my employer to this account?
I want to know where my money comes from.
I was declined a transfer
Where do I go to unblock my PIN?
My card wont work at an ATM
Why is there a fee for doing a transfer?
If I make a mistake can I cancel the transaction?
Which US cards have top up charges?