Instruct: Classify the given online banking query into its corresponding intents.
Query: Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?
I noticed that there was an extra charge fee on my account. Could You explain to me why?
Can you make sure I get a MasterCard and not a Visa?
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
Can you explain why the ATM is giving me less money than what I asked for?
I put cash in my account, but I don't see it.
What countries are you located in?
I have young kids. Can they use this service?
Is it possible to get a physical card?
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?
What's up with the fee for getting cash?
There has been a payment  in the App that has not be done by me.
i have yet to get my pin
My payment has been declined several times.  Can you help me?
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
When traveling, is it possible for it to add money at specific time intervals?
Are you going to charge me to top up my card?
I don't know where a direct debit payment came from
I want to cancel a transfer I just made.
I deposited a cheque a week ago but have yet to receive the cash.
I see an extra $1  charge on my statement, why is this?
Why can't I transfer to an account?
Need help to get my card to work.
What can I do if my passcode won't work?
Are there any express fees if i want my new card faster?
I need to change my name, since i just got married