Instruct: Classify the given online banking query into its corresponding intents.
Query: How can I receive money?
How to receive transfers from my employer when I get paid in GBP?
Where did my money come from?
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?
Where do I find my card PIN?
There was money taken out of my account, and I'm pretty sure I didn't do it.
I've just got married and want to change my name.
I just transferred some money into my account and do not see it updated yet, can you assist?
When I attempted to make a transfer, it failed.
how do I get a disposable virtual card?
This exchange rate on my purchase is wrong.
Why isn't the transfer to my account showing up?
How long will my top-up stay pending?
I would like to terminate my account.
How can I investigate a missing refund?
The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why
Why is it I am charged an extra fee when I use the ATM?
The exchange rate was different when I got cash
Can you explain why my payment is still pending?
Problem with my top up going through
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
I want to get few more physical cards
Why is my deposit still pending?
How can I get my PIN unblocked?
I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.