Instruct: Classify the online banking query into its corresponding intents.
Query: The money has not yet been placed in recipients account.
I'm still expecting the transaction to be finished
When I tried to access my cash, I wasn't allowed!
There is a withdrawal on my account I didn't make.
Transfers are supposed to be free.  I just got a fee tacked on  to something I bought abroad.  Not cool.  Figure out how to remove it.
Do you take both Visa and Mastercard?
I topped up but my money is not showing. Why is that?
I going to be traveling, can I set up auto top-up if I run low on money?
Someone is making transactions on my account, I think they took my card information.
Is there a way for me to check my balance?
my atm transaction was wrong
Are you available in my country?
I tried activating my card and it doesn't work how do I solve this problem?
My first choice would be Mastercard.
How long does it take for a transfer to be in my account?
I can't get my virtual card to work at all
Where can I find out where my funds came from?
I did a transfer and was charged a fee that should not have been charged!
How can I create a disposable virtual card?
My money transfer has not yet occurred
I can't freeze my account as I need the card as I am traveling, how do I change my pin?
I was wondering why my card was declined
I don't have the device I used to log onto the platform so I can't access it.
What do I need to do to get my new card which I have requested 2 weeks ago?
If I can't choose my card type will I be able to use it everywhere?
There's a payment that isn't mine on my app