Instruct: Classify the given online banking query into its corresponding intents.
Query: What does a transfer cost?
Can I transfer using SWIFT?
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
I tried to top up, but it didn't finish.
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
I need help- I got mugged yesterday and they took everything so I can't use the app.
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.
How do I delete my account? I am dissatisfied with the service.
I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!
My credit card transaction was declined for a loan payment.  Can you tell me why?
Why can't I topup my account?
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
I made a deposit but it is not showing up in my balance.
Are there steps I need to take before my card expires?
How do I use disposable cards?
Can you delete the account?
I need to cancel a transfer
I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?
are transfers to a beneficiary possible
My top-up funds aren't available yet.
A cash withdrawal has been done that I didn't do.
Can I auto-top up?  How do I do it?
My card is about to expire. Do I have to go to a branch to order a new card?
I shouldn't have been charged but I see a fee, why?
Where is my virtual card located?