Instruct: Classify the online banking query into its corresponding intents.
Query: At what places accept my card?
Can I use my card for online payments?
I need to refund my item, can you please help?
Why did my transfer get declined?
I attempted to get cash in the ATM but it was not authorized
I need to move money from another bank to this account.
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
I want to stop my account
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
Do you know why my card payment has been declined?
I need a second card on this account for my daughter.
Why is my physical card not working?
The exchange rate I was charged for a purchase was not right.
What's the procedure for canceling a purchase?
I tried to top up but the app rejected it.
I need my card activated.
I want to link to my card card with you, how?
Why is my friend not getting a transaction arrival yet?
I want to change my PIN - do I need to be in a bank?
Tell me why there is a fee for a card payment.
What can I do to verify my card?
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?
Why isn't my pending transfer finished?
I was supposed to get a refund but it is not showing up on my card
The exchange rate is bad. Are you sure this is the exchange rate?
I want to shut down my account as soon as possible.