Instruct: Classify the given online banking query into its corresponding intent.
Query: What am I supposed to do if the funds haven't show up from a transfer completed this morning?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
How can I change my address?
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.
How do I delete my account now
Why am I unable to verify my id?
Can I change my card PIN?
Tell me how to delete my account.
Why was my PIN blocked?
I was declined a transfer
I am not sure where my phone is.
I was charged a fee when withdrawing cash, can you explain why?
My top up did not go through yet.
What fee will be charged for exchanges?
What fiat money can I used in the exchange and holding?
Can I withdraw money from another bank and transfer it into my empty account?
Where is the top-up card verification code?
Who is giving me my money?
Which cards are accepted for topping up?
Can you unblock my account?  I entered the PIN wrong.
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
I tried to buy something online but my funds were transferred back to my account. What is happening?
I just did a transfer, but don't see the money in my account. What's up?
How are the exchange rates for transfers calculated?