Instruct: Classify the given online banking query into its corresponding intents.
Query: Will I be charged for a top off transfer?
Is there a fee for topping off by transfer?
do I need to verify my identity before I can use my card?
How do I top up by card?
There is an unauthorized payment in my statement.
how do I find the code to verify the top up card?
Tell me the currencies that you support.
How much does currency exchange cost?
How long will delivery to the US take?
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet.  Do you guys have the money yet? Maybe it's just not in my account.  Let me know when it will become available, please.
I'd like to get a refund for something I bought, is that possible?
Explain why my top up has been reverted please.
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?
My money transaction can't be seen by the person I sent it to
Can you give me the restrictions of the disposable cards?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
I can't figure out why a transfer is still pending?
I need to know where do my funds come from
I recently deposited some money into my account, but it still isn't showing up. What's going on?
Are there any fees when exchanging to foreign currencies?
What about a auto top-up?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?