Instruct: Given an online banking query, find the corresponding intents.
Query: How many days until my US transfer arrives?
What are the time frames for the money to be available in my account?
What is the average pending time for a transaction?
Help me order my card.
Can I tell if my top off didn't work?  It doesn't seem to have.
I'm supposed to have a refund but it isn't there
How do you figure out the exchange rate? Can you explain why I got less money than expected?
Where can I use this card?
Why do we need to verify a top-up card?
My money is all gone. What ways are okay to add money to my account?
I tried topping up my account but it failed, can you help me?
A transaction to a friend still hasn't shown up.
I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.
I wanted to know about a pending dollar that is on my statement.
My top up is not showing up in my wallet!
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.
I need to know how much it costs to transfer funds.
My recipient hasn't received the money
Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.
Just received my replacement card, what steps do i need to take to activate it?
What's the tracking on the card you sent?
What is your refund policy for products I have purchased?
I haven't received my card yet, how long does it normally take?
I don't remember my passcode?
Is there a charge for exchanging foreign currency?