Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I find my PIN?
When do I set up my card PIN?
My card did not go through in a shop
The card is non-functional.
how long does it take to reflect in my balance a top up
Is there a fee associated with using foreign exchange ATMs?
What commission do you take for currency exchage?
On my transfer there was a "decline" message
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
My new card has not been delivered to my home yet. What is going on?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
Where can I find out where my funds came from?
Why am I getting charged more for using my card?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
Are your cards supported in the EU?
How do i find my top-up card's verification code?
How come my refund hasn't appeared on my statement?
Should my top-up be completed by now?
I made a card payment but it didn't work. Why not?
There is payment showing that I didn't do.
How can I trade currencies with this app?
Are top-ups unlimited?
My payment did not go through because the app reverted it
I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
My account shows a direct debit charge that I have never seen before