Instruct: Classify the online banking query into its corresponding intent.
Query: For my account, how do I transfer money in?
I need to transfer money into my account, HOW?
What is the function of the identity check
I made a mistake and did a transaction to a wrong account, can I cancel?
How can I find out the source of my available cash?
Can I order a card please?
Where can i find my top-up verification code?
Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.
Is it possible to dispute a debit payment from a couple of months ago.
The balance does not appear to have updated.
I want a new PIN please.
I want to cancel a transaction.
What is the cause of the delay in applying my card payment to my account?
I need to transfer something from China, How long will it take?
Are there any fees to get additional cards?
Will I be charged for topping up my account using a bank transfer?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
I need to dispute a direct debit.
I have an unusual payment in my statement
What foreign exchange rate will I get?
Why hasn't the transaction I did arrive yet?
Why do I see an extra fee on my statement?
Is there any cost to change foreign money to local?
Why did the top-up fail?
How can I switch on my new card?
Why did I get charged twice for the same thing