Instruct: Classify the online banking query into its corresponding intent.
Query: If I top up by card, what options do I have re: currency and card type?
What currencies do you accept for adding money to my account?
Why do I see an extra fee on my statement?
The refund on my account hasn't shown up
Is there extra fees for making a withdraw in a different country at a cash machine.
How do I get extra physical cards?
I went to top up my card and it was cancelled.
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?
Instead of GBP, how do I exchange for AUD?
Is there a limit to how much I can top up?
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?
What can you tell me about the card PIN?
It's only been a few weeks my my top-up got cancelled
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?
I made a payment but the app cancelled it.
I don't have a PIN at this point.
Exchange rate for my card payment is wrong
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
The ATM did not give me my card back?
Is it possible for me to track the card is was mailed to me?
Can you do exchanges of EUR?
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
Why is my card payment pending?
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
Are there any limit on the auto top-up?
how come i was declined