Instruct: Given an online banking query, find the corresponding intent.
Query: Why was I charged more than I should have been?
Can you tell me what this fee is on my statement?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
Can I change my PIN without going to a bank branch?
I think my card is lost.  What do I do?
Can I transfer money to my account with the app?
A payment in my account was made by someone I don't know
I want a physical card
Where is my virtual card?
What should I do if I can't prove my identity.
Can I use this app to exchange currencies?
What if there is an error on the exchange rate?
When will you be taking orders for disposable virtual cards?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
Can the card was sen to me be tracked?
My passcode was denied.
What is this cash withdrawal I don't recognize?
Are SWIFT Transfers available at this bank?
I would like to know which fiat currencies are recognized by your organization.
Show me how to look at the source of my current funds?
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
Can I order another card?
What is the function of the disposable cards?
what is source of my money
When will my new card be delivered?
I am unable to use my card for some reason.