Instruct: Classify the online banking query into its corresponding intents.
Query: In regards to my card payment, the exchange rate is incorrect.
Why is my exchange rate wrong?
Could I chose the date to have it delivered?
What do I do to activate my new card?
I think my top up has been reverted
Are EUR exchanges allowed?
My top-up has been reverted and I would like to know why.
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.
I would like to cancel my previous transaction
Are you able to delete my account?
There was an extra fee on my account when I got cash.
I can't remember my app code, can you reset it?
Help me terminate and close my account.
So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?
Can I top up using cash?
My card is stuck in an ATM machine, how do I get it back quickly?
What countries have access to this service.
Someone hacked into my cards account.
I was charged an extra pound.
Why are there additional fees for transfers?
I see a fee that I think was charged because I paid by card.
I can still see money in my account after making a payment
I need assistance to activate the card on my account.
Am I able to use my account if the identity verification is not complete?
When will my transfer post to my account?