Instruct: Classify the given online banking query into its corresponding intents.
Query: It declined my transfer.
Why did my transfer not work, it says it was declined?
How long will it take to urgently transfer something to China?
I couldn't make a transfer
Is my card accepted anywhere?
What was the extra charge for withdrawing money?
I checked my statement and am being charged one pound. Where did this charge come from?
can I have multiple currencies?
I returned an item but don't see it on my account?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.
I still do not see the cash deposit in my account from last week. Why?
Where can I find Mastercard ATMs?
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
Tell me what I should do after my card expires.
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
What if I want to add a card I already have to the app?
The app does not recognize who I am.
Help me use American Express to add money to the account.
I want to close my account. The service you provide is unsatisfactory to me.
My account is  new  why can I  not top up
Is there an alternative to a physical card?
Why wasn't my bank balance updated?
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
How do I withdraw money?
Why are my withdrawals suddenly being declined?
What are the fees associated with top up via transfer?