Instruct: Classify the online banking query into its corresponding intents.
Query: Please explain why my top-up hasn't been processed yet?
Should my top up still be pending?
How do I link my new card?
The transfer I made isn't reflected in my balance
Why was I charged a fee? I thought shopping was free?
Can you tell me what the cash withdrawal is in my statement?
Why do I have a strange payment on my statement?
How long will a transfer from the US take?
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?
How can I prove who I am?
Can I use my card at an ATM?
I need to delete my account, please.
Can I track the card you sent to me?
I need to know what foreign exchange rate I can get.
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
I just tried to top-up and now I'm getting an additional verification message, why?
Where can I find how to change my name?
How long until the card arrives?
What countries are getting support?
What do I do if I have exceeded all my PIN tries?
What currency can I use to add money?
How to modify my details.
I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
My card isn't here yet.
How do I verify the source of my funds?
I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?