Instruct: Given an online banking query, find the corresponding intents.
Query: I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
When will my new card be delivered?
what are the reasons why you would not be able to process a payment
Can I still use my account without verifying my identity?
How will I know where my funds are coming from?
How can I update my personal information after moving?
Payment I didn't do.
If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it.  Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.
how soon will my card arrive?
my atm transaction was wrong
ATM only gave me $20 instead of $100
While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?
How can I dispute a debit transaction?
Can cash be used in physical locations to top up?
I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my  side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?
How do I go through the identity checks?
I can't find my refund. Please help.
What currencies are supported?
Can you please disable my current account.
what is source of my money
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
I did not set up a direct debit I have
The transfer finally worked, but how long does it stay pending?
I looked on the app and it says I withdrew cash.  I didn't!
I was charged an additional amount of money for making a purchase with my card
Why is there a verification to identity