Instruct: Classify the given online banking query into its corresponding intent.
Query: My throwaway virtual card won't work
I can't use my virtual disposable card
I received the wrong amount of cash back
There is a pending 1£ charge on my statement.  I haven't purchased anything for 1£.  Why is it on my statement?
How long does a transfer transaction take?
top up cancellation
I need a disposable virtual card.
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
Is there a way to track the delivery of my card?
I was getting cash and the card got stuck inside
would I need to pay extra for exchanging currencies?
I prefer Mastecard.
In my statement, I got a €1 extra fee.
Why couldn't I make a withdrawal from the ATM?
Why was my card declined in a shop?
I need to reset my passcode. Where do I go to do that?
I checked my statement and saw a charge of one pound, where is this charge coming from?
I was told I would be getting a refund but I have yet to see it
How do I get my card PIN?
I need assistance to activate the card on my account.
my payment was rejected
Verify my source of funds?
is there a way to do top up with apple pay
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?
do i need to add money before i order a card
How many cards am I allowed?