Instruct: Classify the online banking query into its corresponding intents.
Query: Why is the cash withdraw I made shown as pending?
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
Would I be able to top up as much as I can?
What if I don't verify my identity?
There is a payment I don't recognise!
There is unusual activity on my account and I believe someone took my card.
I want to transfer money using my credit card.
Help, I was charged twice!
I received a fee I should not have.
How will I receive my PIN?
where can I see who sent me funds
Where do we mail the card?
It didn't give me my cash
Can you give me a virtual card?
Can i have a virtual card?
I'm in the EU. Can I get one of your cards?
I am unhappy with an item I bought. How do I get a refund?
Can I use a cheque to top up my account
What are my payment options?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
I don't know what pending transaction means.
Is a SWIFT transfer acceptable?
Please help me regarding a direct debit in the app that I don't recognize.
Do you have an age requirement when opening an account with your service?
Why was I charged an extra fee when using an ATM?
How do I get a spare card?