Instruct: Classify the online banking query into its corresponding intents.
Query: Can I use this app to exchange between dollars and pounds?
How do I change to a different currency?
Why did they charge me an extra $1?
My card's expiring a month from now, should I place an order for the new card?
I'm waiting for my transaction to complete.
what happened to the money after i put in the wrong info and it got declined
Can you explain to me why a top up would be reverted?
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it.  Why not?
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?
Can I get some help to get me card activated?
Tell me the currencies that you support.
Why was I charged a fee for my card payment?
Can I tell if my top off didn't work?  It doesn't seem to have.
I have a cash withdrawal in my statement. Why is that?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
What are these disposable cards meant for?
How can I find out where the funds are flow?
The app reverted my top up
When can I expect a transfer from Europe to go through?
I was charged a hidden fee when I paid with card.
Why was I double charged?
How can I change my password?
When I purchased a product in another country the currency exchange was incorrect.
What locations are cards delivered to?
My card is expiring, how do I get a new one?
Can I use your services without access to the app?