Instruct: Classify the online banking query into its corresponding intents.
Query: I didn't see any reason why my transfer was declined. What gives?
I think there has been a mistake with my transfer
The recipient doesn't see the money transaction I made
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account.  Is this possible?
What are the uses for disposable cards?
How do you decide what your exchange rates are?
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
I got a message saying I made a withdrawal from the bank machine, but I did not.
How do I use a card to top up?
I have been double charged
How much does it cost to exchange my balance into a foreign currency?
Are there any restrictions to where I can use my card?
if im not using my account should i close it or just let it sit
why don't you accept american express for adding money to my account
Can I edit my personal details?
Where are your cards delivered to?
I can't get my virtual card to work at all
What types of top-up methods do you accept?
So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?
How's the exchange rate?
Why are there fees for using a card?
Why is there a fee for doing a transfer?
Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
Do you support countries other than mine?
My transfer seems to be too expensive.