Instruct: Classify the online banking query into its corresponding intent.
Query: What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.
When will my transfer come through?
I was only given $20 when I tried to get $100
Do you support changing the currency I use?
I did not do this payment
Is my top up not working?
If I want to send out more cards, do you charge extra for that?
I can't see a verification code anywhere
What is the max I can top up?
I need another card for a member of my family. Is this possible? How soon can I get one?
Why check my identity?
I have a card payment that has been pending for some time and would like to know when it is going to go through.
I didn't get the correct amount of money from the ATM machine
What am I going to need in order to verify my identity?
Fees for currency exchange
Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?
I was charged a fee for the transfer, but can you tell me why?
I notice there's a pending payment on my card.
Can I exchange currency to Europe?
I was charged too many times for one transaction.
The cash abroad exchange rate is applied wrong.
What can I use to receive my salary?
my money, where is it coming from?
A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?
Do you have an auto-top function and how do I use it if so?
Which merchants accept this card?