Instruct: Given an online banking query, find the corresponding intents.
Query: I tried to make a purchase in the store but my card was declined.
I know there's money in my account, why did my account decline me?
What is the delivery time for US?
Why are you charging me for ATM withdrawal? It has always been free before.
Why is there an extra €1 fee in my statement?
My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?
My PIN was entered wrong and now I am blocked.  Please unblock.
Why are you asking so many questions about who I am
I would like to have a physical card to carry around and use. How can I get one?
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
Where do your cards get delivered to?
It says the transfer wasn't accepted.
How do you do exchanges?
I can't find the card PIN.
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
Why am I unable to withdraw money even though in the past I've done it just fine?
How do I get selected for a visa card?
I think the exchange rate on my card payment is incorrect.
there is a transfer pending.
Is there an issue with my account?  I don't see a cheque deposit that I made yesterday.  Please assist.
Where do I order additional cards?
I've been waiting since Friday, where is my money?
Why does my statement show a $1 charge on my account?
How do I delete an account?
What do I do if I forgot my PIN?
Why was my exchange rate a different amount than usual?