Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is my transfer stuck on pending?
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
An ATM machine didn't return my card.
Where in the app do I go to make my new card show up?
Why was my virtual card rejected?
What do I need to do to link my new card for my account?
I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.
I am angry that I got charged for using my card.
Why was my new card declined?
Help, the ATM didn't give me all the money I requested
What is the top-up limit?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
Can I change my PIN?
I see a direct debit payment on my app that I did not do
How do I report fraud on my card?
How can I go about getting a refund?
Is there a way to track the delivery of my card?
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
Can I use a bank transfer to add money to my account?
Can I top up using cash?
I bought some things in the morning but the payment shows as pending
I am interested in a Visa or Mastercard. Do you offer them?
Where can I use this card?
How do you find the exchange rate?