Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I use my social security card as a form of identity?
Where do I go to verify my identity?
How do I know where the funds come from?
Where did my extra fee for the transfer come from?
I notice there's a pending payment on my card.
When will the check I deposited post to my account?
When will my transfer move from pending to confirmed?
How simple is it to transfer money into my account?
Why would my card payment be cancelled?
I received a fee for obtaining cash, is this correct?
What do I do to close my account?
I am not satisfied with your service.  Close my account.
Why isn't my pending transfer finished?
I cant prove who I am
I have two of the same charges on my account!
Will you please help me get my card back?
I heard you have virtual cards. How do I get one?
What do I do if I got the wrong amount at the ATM?
I've got a repeated tranasaction on my card.
May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?
I'm confused as to why my top-up did not go through.
What is the greatest number of times that I can top-up?
My beneficiary is not allowed?  Why?
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
I would like to get some extra cards?
How can I information on my limit for top-ups?