Instruct: Given an online banking query, find the corresponding intents.
Query: My transfer is pending, why?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
What is the meaning of a pending payment?
Why was my top up reverted?
How do I change my name?
Why are you asking so many questions about who I am
I'm still waiting for my top-up to go through
What currencies can I have?
I don't know where the top-up verification code is.
I have been charged twice for the same transaction.
I made a deposit but it is not showing up in my balance.
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
Can I use Apple Pay to top-up?
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
Why has my top-up been denied?
I can't use my card for anything
Can I set the account to auto top-up?
How much does it cost to make transfers?
Why am I being charged extra when I withdrew money?
If I order a new card, how much will it be and how long will it take me to get it?
If I can, I would like to get both Mastercard and Visa from you.
I haven't received the money from the check I deposited.
what is the correct exchange rate for getting cash
Can my password be reset if I do not have it?
What can I and can't do with the disposable cards?