Instruct: Classify the online banking query into its corresponding intent.
Query: I'm still waiting for my card that was issued a week ago. What should I do?
I am still waiting on my card?
What is the foreign exchange rate you will apply?
What if my top up is reverted?
Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?
You did not give me the correct exchange rate for an item that I bought.
I want to do a bank transfer to this bank, from an account at another bank.
My source of funds need verification.
I didn't make the direct debit payment on my account.
Why can't I make a transfer?
Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate.  Thank you.
Do you offer any discounts for someone who exchanges currencies frequently?
I haven't received the cash from the check I deposited.
Why was a payment I made reverted?
Can you please explain the topping up transfer process?
How long do top-ups take to go through
Do I need to do something to get a new card once it expires?
Why is my top-up showing as cancelled?
I refilled my account balance but got an error message.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
What do I do if my card gets broken?
Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?
Why can't I make multiple payments with my virtual card?
Why aren't my payment funds available to me?
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
While abroad, I got cash, and the exchange rate applied is wrong.