Instruct: Classify the given online banking query into its corresponding intent.
Query: Am I able to add money into my account using my American Express?
I have another card from the U.S. Will you be able to accept that one?
I would like to cancel my purchase.
I am confused about your fee structure and was disappointed to see a fee for my transfer.
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
How would I go about getting a physical card to use in stores?
I purchased an item and the exchange rate was wrong
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
are transfers to a beneficiary possible
I live in the EU - can I get a card?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
Can I top-up automatically?
What is the time for a transfer?
How will I know where my funds are coming from?
There is a Direct Debit that looks suspicious.
How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
Are there any limit on the auto top-up?
Top-up is loaded into the card and no update.
I found my card in my jacket this morning, so can I reactivate it?
How much does currency exchange cost?
i withdrew cash and dont see it reflected on the balance
What is the basis of your exchange rates?
What is the process for getting an actual physical card?
can I be charged for topping up by card