Instruct: Given an online banking query, find the corresponding intents.
Query: I have a fee listed for a transfer.
why was i charged a fee to transfer
I transferred money but the balance hasn't changed.
How can I fix my bank transfer to show up on my bank account?
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
Can friends send me money?
I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.
What is the fee if I use a European bank for a top up?
What forms of ID do you need for identity verification?
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
I got my American Express in Apple Pay, why is top up not working on my device?
I got the incorrect amount of money given to me from my account
I haven't received money from a transfer?
Do I have to manually top up once I'm too low?
where is my money from this morning
Can you please tell me why my cash withdrawal is still pending?
I'm still waiting for the top-up!
What happens if I deposit a cheque accidentally?
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Which locations can I withdraw money from?
I might be paranoid, but someone may be using my card.
Can someone else use my account if they have my phone?  I lost mine.
I noticed that i got charged extra for using the card.
I am being charged the wrong amount on my card.
My card has not come in the mail yet.
I transferred some cash and it has not arrived yet.