Instruct: Classify the online banking query into its corresponding intents.
Query: What exchange rate will I receive?
What is the formula for your exchange rate?
How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
What is this random charge of one pound doing on my account?
My card info was stolen, what do I do?
I had a card payment that was declined.  Why?
Did  my transfer fail?
I just checked my statement and saw a $1 charge, why is it there?
i have tried everything to complete a transfer but can't, what should i do next
left my phone at hotel, cant use app
My card wont work at an ATM
There's an unauthorized cash withdraw
My top up is not showing up in my wallet!
Do you think you're asking for too much information about me?
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
How do I top up using my Apple Watch?
Why is my check still not showing up on my account? It's been a week already
The transfer was accepted but now it's stuck on pending. When will it go through?
I did a transfer earlier but see that it failed to go through.
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
Which type of card will I receive?
is there a limit on top ups
How do I make my transfer go through
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested.  I believe my account was charged for 100 but I only got 80.  Is there any way we can solve this problem?
In what increments can I top-up my card?
How long will the transfer take?