Instruct: Given an online banking query, find the corresponding intent.
Query: what is going on, i have entered my passcode and its not working
How can I change my password?
Does this app allow currencies to be exchanged?
When is a payment I made with my card going to clear>
Why is my payment still pending?
I need to update my phone number.
I don't think the charges made when I had currency exchanged are right.
Can i get payed through this system?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
Why does top-up require verification?
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
The other bank confirmed a transfer I made, but this account is not reflecting it yet.
Why have I been charged a fee for cash withdrawal?
How long do I have to wait until the transferred money shows up?
Why is my exchange rate wrong?
I don't think I was supposed to be charged so much.
Is it free to send out more cards?
I had everything lined up to make a transfer, and then it rejected it.
What is your refund policy for products I have purchased?
why do you verify the top up
Can I get my friends to add money to my account?
Visa and Mastercard can both be received from you?
How do I report my card as lost or stolen?
My card payment has been declined
I checked my statement and saw a charge of one pound, where is this charge coming from?
Help me unblock my PIN.