Instruct: Given an online banking query, find the corresponding intents.
Query: can I be charged for topping up by card
I am wanting to refill my card, is there a charge?
A percentage fee was charged to my withdrawal.
I went to do a transfer and it was declined.
Why did my payment go back to my account when I bought something?
I'm waiting for a money transfer to show, still.
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
Is there a way to see where my money originally came from?
Why did you guys charge me an extra €1?
Can I track my card while it is in the process of delivery?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
Please send a new card; the ATM ate mine.
Transfer isn't working?
Activate my card
Why is the transfer still pending?  Can I do something?
What is the reason I couldn't do a transfer to a beneficiary?
Looks like my top up failed.
I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?
My source of funds need verification.
How long will it take to transfer something to China urgently?
I did not have the right exchange rate applied to my situation of pulling out cash
Is there a way to lookup where funds came from?
Can I get an account for my daughter?
I got cash and was charged a fee that shouldn't be there!
Why isn't my cash deposit showing up in my account?
How to receive the actual card