Instruct: Given an online banking query, find the corresponding intents.
Query: I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
why is my top up failing
There is a direct debit fee in the App that I didn't do.
There was an extra charge when I used my card
i do not know what this charge is for
Tell me how to renew my new card?
Will I have to pay extra to exchange money?
Who do I make a check out to if I want to top off my account?
There was an unexpected fee for my cash withdrawal!
My disposable virtual card wouldn't process my payment?
I took out money, and didn't get all of it.
Do you issue cards for someone living in the US?
Tell me why my transfer was declined.
What do i do if the exchange rate was wrong for the item i bought overseas?
What caused my top up to be reverted?
I couldn't transfer money to a beneficiery
There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.
What are the steps needed to top up with Apple Pay?
Why is my card payment cancelled?
I need an accurate exchange rate, when I make my withdrawals.
What do I do when a charge has been made that I did not make?
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
Is my card payment reverted?
I noticed that i got charged extra for using the card.
I would like to change my adress