Instruct: Classify the online banking query into its corresponding intents.
Query: The wrong exchange rate applied to my cash withdrawal.
When I received my cash; they had my exchange rate incorrect.
Where is my new card if I haven't received it yet?
I would like to delete my account now, please.
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
What should I do after I've moved and need to update my personal details?
How to cancel a transaction
Where do i verify a top-up card?
Are there limitations to what currency I can hold?
If my identy verifacation hasn't gone through can I use my account?
I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money.  I don't know what's going on, or why the money is getting into my account--could you please help?
Can I get paid for this in another currency?
I made a payment and it appears it is showing twice
What cards do you accept to top up my account?
Is there any reason my cash withdrawal still shows as pending?
I was charged more than once for a card payment I made.
How come I have pending transfers?
When is a payment I made with my card going to clear>
How can my account have money transferred into it?
How do I get extra cards?
Where are the virtual cards?
My app is showing a cash balance that I did not receive.
What happens when a beneficiary can't receive my transfer?
How old do my kids need to be to use your service?
I have not received the completed transaction.
What should I do?  I topped off but the app reversed  it.