Instruct: Classify the given online banking query into its corresponding intent.
Query: Where can I find my PIN? I haven't gotten it yet.
How is the PIN delivered?
Physical cards are what I need more of
If my top-up didn't transfer, what went wrong?
Do you charge a fee for topping up a card?
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
Help me with a PIN change.
Why have I been charged more than once for the same transaction?
A transfer to my account was denied.
virtual card won't work for me
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
Please tell me how to change my pin.
I'm having difficulties changing AUD for GBP. How do I do this?
When will the transaction post to my account?
Where can i find the virtual card?
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
I need to reverse a transaction
The currency exchange for my purchase in foreign currency is incorrect.
which identity details are required
I placed a cheque but the funds aren't there
What is the exchange looking like?
I'm unhappy with the exchange rate your cash transactions.
What if I type in the wrong PIN too many times?
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
How long will it take for my payment to go through?
Why was the price higher when I paid with my card?