Instruct: Classify the given online banking query into its corresponding intents.
Query: My card was stolen
Could you please freeze my card immediately?
Can you walk me through how I can edit some of my personal information?
Just received a message that my transfer is not possible??  What is going on.  I have done this before with no issues.
I don't remember my password
Why is my check still not showing up on my account? It's been a week already
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
When will I receive a transfer from europe?
Tell me why my transfer was declined.
Why isn't my money from a check deposit showing?
Can I trace where my funds came from?
My transfer to another account was not allowed. Why is that?
Help please!  My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?
I don't have my cell phone with me so I cannot access the system to complete the transaction.
Why was I charged a higher exchange rate when I bought something abroad?
I think my top up is still pending?
My account shows that I made a cash withdrawal but I cannot remember doing so!
How do you determine exchange rates?
The disposable cards - what are they for?
I need to activate my card.
Where is my recent refund in the my statement?
My transfer has been declined.
Do you have to be 18 to make an account?
When my card expires soon, how fast is the replacement card sent and what are the costs?
What currencies do you accept for adding money to my account?
How long will I have to wait for my money to be in my account?