Instruct: Given an online banking query, find the corresponding intent.
Query: I bought something and I take issue with the exchange rate applied.
Can you please explain why the exchange rate for the item I bought is wrong?
How come my cash withdrawal came with an unnecessary fee?!
Will I be charged for a cash withdrawal?
What is the cost for currency exchanges?
I don't have my card after 1 week. What are my next steps?
Reason for my card to decline
Am I getting charged for making a payment?
When will a cash withdrawal show up?
The app is showing a payment I never made.
The ATM took my card.
I might be paranoid, but someone may be using my card.
What is a pending cash withdrawal?
Why is there a fee for getting cash?
You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.
i disagree with a charge
I believe my top up is still pending
Why has my top-up failed?
Why did I get charged when getting cash?
I'm trying to verify my identity but can't figure out how, what do I do?
I am seeing a direct debit I wasn't aware of.
where can i see money source?
Do you take checks?
Can you tell me about these disposable virtual cards?
What do I do to verify a top-up?
I need a disposable virtual card.