Instruct: Classify the online banking query into its corresponding intent.
Query: I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
Why was my card declined in a shop?
I'm still waiting for my top-up to go through
What is an exchange rate?
Do the disposable cards have any restrictions on them?
I have a missing refund
How do I get Top Up to work in Apple Pay?
I need to get hold of a physical card?
when does my balance update for a transfer
I want to give a second card for this account to my daughter, would this be possible?
Is there a way to reset my PIN?
The ATM wouldn't allow me to withdraw money
I tried transferring to an account but it won't let me.
How long does it take for a top up to go through
How many top-ups can be approved?
I think there is a mistake.  I am being charged twice.
There is a mysterious debit transaction on my statement
Why am i being charged for withdrawing cash funds?
What was I charged a fee for card payment?
How can I add money automatically?
There is a direct debit charge that I don't recognize, what can I do?
I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?
can i get a physical card online
How do I top-up automatically?
I see money go out that I didn't withdraw.
Who accepts the card?