Instruct: Classify the given online banking query into its corresponding intent.
Query: What is this extra pound charge for?
What is this extra fee on my statement.
I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
I think that someone may be using my card, but I'm not sure,.
I no longer have my phone, what should I do?
Do you have the option for a disposable virtual card?
What should I do with my stuck ATM?
I didn't receive the amount of cash I requested for the ATM.
I haven't received the cash from the check I deposited.
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
I think there is a mistake.  I am being charged twice.
I have a transaction showing up more than once.
I tried topping up my account but it failed, can you help me?
For some reason my card payment didn't work
What is the reason for my beneficiary to be disallowed?
How do I find the PIN?
There is a payment that is not mine in the App.
If I was travelling abroad, would I be able to hold currencies in euros?
I cannot try my PIN anymore.
I was supposed to get a refund but it is not showing up on my card
Why can't I buy cryptocurrency on the app?
I need to get hold of a physical card?
I need more physical cards than I have right now!
Help me delete my account.  I am not satisfied with the service.
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
Can I re-link a lost card with the app?