Instruct: Classify the online banking query into its corresponding intents.
Query: My top-up was just cancelled.
Why have my top ups been canceled?
How do I go about exchanging currencies with this app?
can you tell me why my card was declined?
How long will this take to get to me?
What's the process for terminating an account?
Can I schedule future top ups?
I was charged twice for a restaurant, can you take the second charge off?
What are you exchange rates?
I can't get my card out of the ATM, what should I do now?
Are there fees for receiving a SEPA transfer?
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
I think someone is using my card without my permission!
What do I do if I've been charged twice for the same transaction?
There is a fee for a transfer, please explain that to me.
I don't know where this debit transaction on my statement came from.
my friend has not got the money I sent last week.
Is there any way to cancel my transfer
are there any country restrictions?
The ATM didn't give me the full requested amount
What should I do if I want to get another card for someone in my family?
To many charges on my card how do I go about fixing that?
The exchange rate is bad. Are you sure this is the exchange rate?
What is this random charge of one pound doing on my account?
What are the steps needed to top up with Apple Pay?
Can I have a refund for one of your products?