Instruct: Classify the given online banking query into its corresponding intents.
Query: Will you guys do Visa or Mastercard?
Can both Visa and Mastercard be chosen?
How do I change my currency to another?
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
Why am I still waiting for my refund
Someone took my card without my permission.
I want to top up by transfering accounts, What do I do?
Please explain the extra fee when I paid with the card.
how much does it cost to add money
Does google play offer the service to Top up?
The refund isn't appearing in my account
There is a payment I don't recognize
I don't know what this Direct Debit payment is.
Why is my payment declined? It looked like everything worked ok and my account was fine.
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
i did not get any money but still was charged
Why is the pending status on my cash withdrawal taking so long?
Who charged me a fee for paying by card?
What do I owe for a new card?
I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet.  It's been a day already!
wheres my money receipt
You did not give me the correct exchange rate for an item that I bought.
What if I don't verify my identity?
My ATM withdrawal is taking forever
Can you tell me why my credit card was declined while trying to top-up?
The ATM I used for foreign currency provided the wrong exchange rate.