Instruct: Classify the online banking query into its corresponding intent.
Query: I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?
I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?
Why hasn't my cash been deposited yet?
How can I receive a virtual card?
What has to be done to verify my identity?
Can I top up my account with Google Pay?
Someone might be using my card.  What should I do?
What are the countries you have offices in?
There is a direct debit payment I don't recognize.
Please explain the fee on a transfer I made.
I'm due a refund and it is not on my statement.
I have a new card and need to activate it
I've tried using my card multiple times and it keeps getting declined.
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?
Help me!  I don't know what my password is.
Why is it taking so long for my money to appear in my account? I have been waiting a week!
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.
I withdrew $100 but only received $20
Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this
What is the pending payment on my card about?
Is it possible to get a real card?
Tell me why there is a charge on my cash withdrawl.
I was refunded the money for something I bought already.
Can I order a second card?
the bank transfer was declined