Instruct: Given an online banking query, find the corresponding intents.
Query: would I need to pay extra for exchanging currencies?
What is the exchange fee that is charged?
I want to change my account details.
Please tell me how to get a card if I reside in the US.
Top up my card please, which y'all support?
What steps do I need to take for the identity checking process?
My identity verification didn't work
Is there a charge for top-ups?
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.
Someone might be using my card.  What should I do?
I looked on the app and it says I withdrew cash.  I didn't!
My card is due to expire
The ATM took my card.
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
I want to top up by using a credit card, which ones do you support?
Why is my beneficiary not working?
Can you deliver the PIN separately?
How long will it be to get this new card?
I have a transaction that shows multiple times.
I want to add money to my international card, so are there any fees charged to do this?
How do I go about getting hold of a virtual card?
Will you charge me more if I top up with an international card?
I need to terminate my account immediately.
why hasn't my virtual card arrived?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.