Instruct: Classify the online banking query into its corresponding intents.
Query: I didn't receive the correct exchange rate when I got cash.
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
I took out some cash from the ATM but it is still showing the transaction is pending.
How can I cancel a transaction to a wrong account?
I believe there is a mistake because a payment I didn't make shows in my app.
How and where can I find the identity checks?
I can't enter my passcode.
Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
For adding money, which currencies do you accept?
I had everything lined up to make a transfer, and then it rejected it.
Where is the money I put in the bank?
Why did I get less cash than what I asked in the ATM?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
When can I expect my new card to get here?
How do I make my top up complete?
Is it possible for me to top up with a cheque?
I have a Visa and Mastercard, can I use these?
Help please!  My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?
Help me cancel a transaction.
My money transfer has not yet occurred
What is taking so long on my transfer from the US?
Can I revive a physical card.
How do I go about verifying the top-up card?
Can I use my card anywhere?
Is my card payment reverted?