Instruct: Classify the online banking query into its corresponding intents.
Query: The ATM sucked my card in.
Your machine took my card. How do I get it back?
My transfer to another account was not allowed. Why is that?
What do I need to do to verify my funds?
What is the estimated time on an urgent transfer from China?
I think my card is broken or something. I tried using it and it wouldn't go through, please help.
How can I top up my card with another card?
I can't see a verification code anywhere
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
How do a reverse a duplicated charge?
I made a transfer and was charged extra. Why?
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?
Why is my identity verification process not working?
How to a go about ordering a disposable virtual card?
where can i located the auto top up function?
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.
Why is my top-up pending?
Can I use my account without verifying identity?
I need a card reactivation, I had reported my card lost but I ran across it in my jacket.
Why won't my top up go through?
Can I have more than 2 disposable cards?
Does your app allow currency exchange from USD to GBP?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
Why do you need my name and ID
what are the reasons I have to proof my identity to you?
I have a payment that is still pending