Instruct: Given an online banking query, find the corresponding intent.
Query: I would like to alter my personal details.
Since I got married, I need to change my name.
I have a strange transaction for £1 on my statement, what is that?
It appears my top-up is still pending.
How can I tell if someone else is using my card?
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
How do I re-order a damaged card?
Please help!  The app won't let me cancel a money transfer.  I accidently sent money to an account that wasn't mine.  I need this cancelled immediately.
I am just waiting for the transaction to be completed.
Are cards delivered to my location?
My app shows a payment I didn't make
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!
Can I exchange USD for GBP in your app?
Can I use your app to exchange USD for GBP?
I want to close my account & I will never do business with you again.
I transferred some money but the balance stayed the same.
I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?
Is my card lost? I am still waiting for it to be delivered.
A transfer to my account was denied.
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
Why isn't my cash deposit showing up in my account? I deposited it this morning.
How long will the transfer take?
Exchange rate on a purchase was incorrect
I got charged two times for a transaction
Do you know why my card payment has been declined?
The app is showing a direct debit payment that I never made