Instruct: Classify the given online banking query into its corresponding intent.
Query: My payment has been declined!! What's going on, I thought everything was alright and working well?
I'm not sure why my card didn't work
How can I get funds into my account from my American Express?
Where is my top-up verification code?
Help! I've forgot my app passcode!
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
I am seeing in the App a some cash withdrawal that I did not do
My card is about to expire. Do I have to go to a branch to order a new card?
Why has my top up been cancelled
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?
The ATM wouldn't let me withdraw cash.
are there age requirements
My card is expiring soon, How do I order a new card?
The wrong exchange rate was used when I purchased an item.
Why isn't my topup working?
where do I top up my google pay?
How do I verify my identity online
Will you be adding more currencies in the future?
Why is there are there two of the same transaction?
Help me to set up contactless payments.
Is there any type of fee for currency exchange?
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
What type of card can I use to top up?
Is there a way to recover my password?
What do I do to link my new card?
Are there any charges for top ups?