Instruct: Classify the online banking query into its corresponding intents.
Query: I don't think I made this transaction on my statement
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
I need to make multiple disposable cards in a day.
What steps do I do to transfer money using my credit card?
I tried to pay with my card and it didn't work
Is ordering a new card from China available?
It looks like my card payment was sent back.
Why did the cash deposit not show up in my account?
Will my friends be able to top up my account?
Why am I getting double charged for multiple transactions?
Top up did not work on the app.
Help me unblock my account.  I entered the PIN wrong too many times.
I could not transfer funds to a beneficiary; is there a problem with your software?
I was declined when I tried to withdraw cash!
Are there any places that I can't use the disposable cards at?
Where is my top-up generated from?
I was charged for the same thing twice
Is a bank transfer acceptable for topping up my account?
What do I do to activate?
I can't find out how to top-up my account using cash.
My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.
A transaction on my card shows as pending.
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
I am not able to verify my id. Why?
My account was charged twice for one purchase
I would like to change my name after marriage.