Instruct: Classify the online banking query into its corresponding intents.
Query: Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
My transfer failed when I tried.
Can you tell me what currencies I can use to add money?
Can I allow other people to top up my account?
I can't use the app.  My phone is lost at the hotel.
The exchange rate for case abroad is applied wrong.
How do I add an existing card to the app?
I topped off my card is that something you will charge me for?
The money has not yet been placed in recipients account.
My money I had was gone and I could not get gas!
Why is there a random payment in my statement?
Is there a way to link cards if I have one of yours?
I think my card payment has been reverted
I was wondering if I could get a second card on this account? I would like my daughter to have one.
The ATM will not let me get cash, WHY?
How do I change my account details?
How do I begin the process of a refund?
What is the delivery time to the US?
Why am I being charge a fee when using an ATM?
I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.
Changed details is essential, what steps do I take to do so?
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?
where can I change my address?
I've been waiting for 3 days, why is my withdrawal still pending?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?