Instruct: Classify the online banking query into its corresponding intents.
Query: Cash withdrawal has been pending, why is it so?
I withdrew some cash, when is it going to show?
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
my payment was rejected
Why won't my transfer go through?
Why did you revert my top-up?
I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?
How do i set up my credit card to send transfers?
I didn't receive the correct exchange rate for an item that I bought.
My card is not working.
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
How long does it take for a bank transfer to show on my balance?
I'm not certain my top-up went through yet.
It won't let me prove my identity.
A transfer to my account was denied.
There are charges on my card that I haven't purchased.
What is the procedure for topping up with a cheque?
How low does the balance have to be before the system updates?
What currencies can my account be in?
Is there a reason why top-up needs verifying?
Is there a fee for topping off by transfer?
My pin isn't here yet
Why didn't I receive the correct exchange rate for an item that I purchased?
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
What should I do if I see an unauthorized withdrawal on my statement?