Instruct: Classify the online banking query into its corresponding intents.
Query: Do cash withdrawals cost anything?
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
How do I get extra physical cards?
The check I deposited yesterday isn't listed yet.  Isn't that pretty slow?  I need to see the balance increased by that check.
Can you assist me in acquiring a virtual card?
I don't know why my card payment did not work
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
I tried transferring to an account but it didn't go through. What happened?
I did a transfer to my account, but it hasn't shown up
Why isn't my id verifying?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Where's the money from my transfer from Europe?
Where are the virtual cards?
Is there a topping up limit?
Is there something that I can do since my phone was stolen yesterday?
i need help finding the auto top up option.
How can I check for an unsupported merchant for my transfer request?
Can I use this card at any ATM?
How do I fix a payment that was reverted
How long will a transfer from the US take?
Can I use my account without verifying identity?
Can I use my virtual card to complete transactions for memberships?
The app failed to verify me.
I have an account at another bank, but I want to transfer some of the money to my account here.
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Hello-Can you please help me get a refund from this merchant?  I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days.  I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?