Instruct: Given an online banking query, find the corresponding intent.
Query: How can I tell if someone else is using my card?
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
My card payment might have been reverted.
Do you charge extra for exchanging currencies?
what steps do you take to check identity
How long will it take for my cash withdrawal to stop pending
I tried to get funds in hard cash but it was rejected!
The exchange rate was incorrect for this item I bought.
How do I edit my personal details?
How can I change my PIN without going to the bank?
Does the app allow for exchanges between currencies?
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
I still haven't gotten my new card.  When will it get here?
My card is due to expire soon.
Can I receive my card anywhere?
My transaction has not been received. When are you going to process it?
Why won't cash come out of the ATM?
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
Why was my top-up declined?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
It's been more than a week since I had a return charged to my card, why hasn't it showed up?
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
I would like a second card.
What is the reason why the transfer shows as pending?
I need someone to assist me with explaining how much I can top-up.
How does someone else top up my account