Instruct: Classify the given online banking query into its corresponding intent.
Query: My account did not allow the transfer.
A transfer to my account was denied.
Are my contactless settings correct? I tried to use it today but it wasn't working.
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.
I need to move money from another bank to this account.
Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.
What is the identity verification process?
Why was I charged $1 in a transaction?
Why is my cash withdrawal still pending?
I would like to receive instructions showing the verification process for top up cards..
I got a €1 extra fee in my statement
how do i track the moeney
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
I would like to know where the funds are at.
I would like to know which fiat currencies are recognized by your organization.
Where do I go to reset the passcode?
Why did I get less cash than what I asked in the ATM?
Am I going to be charged for receiving  money?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
What do I do if my disposable virtual card doesn't work?
I'd like to know how transferring my money into my account works.
What cards and currencies can I use to top up my account?
How long will it take for my transfer to arrive?
How long do I have to wait for a US transfer?
How long will my ATM withdrawal be pending?
Please tell me what this direct debit in my statement is