Instruct: Classify the online banking query into its corresponding intent.
Query: I think a card payment I made was cancelled.
Why did the funds for one of my purchase come back to my account?
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
My purchase used the wrong exchange rate
The currency exchange for my purchase in foreign currency is incorrect.
How much could I top up?
Can you please tell me where my card is? I ordered it 2 weeks ago!
How long do I have to wait until the transferred money shows up?
I found a charge on my debit that I did not make.
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
Why was my atm withdrawl declined
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.
Can I top up using cash?
I've changed my mind on an item.  How do I get a refund?
I cannot tell what my top up currently is.
Is there something that I can do since my phone was stolen yesterday?
Do I need any kind of proof for the identity check?
I need to refund my item, can you please help?
What other currencies can I hang onto?
It seems I need to get information on limits for top-ups.
I made an online purchase and the order has not shown up. Give me my money back.
Can i cancel this purchase?
I didn't see the money I added to my card.
Is this card available to United States Residents?
Where can i find my top-up verification code?
I am seeing in the App a some cash withdrawal that I did not do