Instruct: Classify the online banking query into its corresponding intent.
Query: Where do I order additional cards?
How much does it cost for additional cards?
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
How long will an urgent transfer from China take?
Where is my virtual card located?
Is it possible to change my pin if i am out of the country?
I would like to know what your exchange rates are.
How do you decide what your exchange rates are?
The funds I transferred are not in my account
What is this fee for card payment?
Delete all of my account information and my account right now.
Why am I being asked to verify my identity?
Will you charge me for topping up with a European card?
What is the maximum transactions I can use on a disposable card?
Where can I find the auto-top option?
Can you tell me how to locate my PIN?
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?
I wish to be able to top up with cash.
Why am i being charged for withdrawing cash funds?
Is the fee with my cash withdrawal a mistake?
I received a different amount of cash than what I entered.
Is it normal to get charged extra when i use my card?
I want to add money automatically when I travel.
My payment has been declined several times.  Can you help me?
Top-up is not working
Can you tell me where to find my top-up verification code?