Instruct: Classify the given online banking query into its corresponding intent.
Query: how much does a card cost and why do you charge me
tell me how I can order my card.
What kind of businesses will take my card?
My PIN got blocked, help.
want to know how to get virtual card
i haven't received my order and want a refund
Are there any charges for European bank card for top up?
Please tell me the types of currency I can hold.
why is my top up failing
atm refused to give me money
What forms of payment do you accept?
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?
I am entering my passcode but getting an error.
The exchange rate is incorrect for my payment.
How do i verify my card?
Why am I being charged to make cash withdrawals? I thought they were supposed to be free!
I tried using my card at multiple vendors and now it's not working.
A payment is showing twice. Why is that?
I contacted the seller and he won't respond.  Please just refund me my  money.
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
I visited the ATM but got less money than what I requested. Why?
How do I use a cheque to top up?
Reason for my card to decline
Why was I charged extra when transferring?
I am still waiting for a money transfer to appear.