Instruct: Classify the given online banking query into its corresponding intents.
Query: I'm still waiting on a payment
When will the transaction go through?
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
How long will it take to refund me
I noticed an extra fee when I paid with my card.
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
The cash withdrawal I took seems to be off. The exchange rate is wrong.
Why would the app show a withdrawal that I did not make?
I would like to know what the restrictions are for the disposable cards.
Top-up is loaded into the card and no update.
Can i choose a specific delivery date?
How do I go about verifying my identity?
What are the steps of verifying an identity?
The ATM didn't give me enough money.
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
Could you please tell me how to activate my new card?
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
Is it possible to have more than one disposable card?
How long will it take for my transfer to arrive?
What are the rules for using disposable virtual cards?
I noticed that there was an extra charge fee on my account. Could You explain to me why?
Can I get a Visa or Mastercard?
What countries do your accounts send and receive to?
How do I find out how or where this transaction on my account came from?
When I exchanged currencies the value of my money changed.
Hi, I have done a topup, but my money was reverted. Please look into this issue.