Instruct: Classify the online banking query into its corresponding intents.
Query: I don't think the exchange rate was right.
In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.
Am I getting charged for making a payment?
What will my exchange rate be?
How can I sign up for a virtual card?
Why was there an extra charge because I used my card to pay?
I'm looking at my statement, and my refund is not on there.
I received an extra charge for using the card. Why?
Help me delete my account.  I am not satisfied with the service.
My money transaction can't be seen by the person I sent it to
What happens when my card expires?
Why does it cost more to pay with my card?
I haven't received the cash from the check I deposited.
Is there a way to track my card?
Can I change my PIN abroad?
Does this program take SWIFT transfers?
I have a transaction showing up more than once.
Can you tell me why I haven't received my new card?
On my app I can see that a direct debit payment that I didn't do, appears.
There is an extra $1 charge on my statement, why is that?
What form of payments can I use for topping up?
I no longer have my phone, what should I do?
Can you issue both a Visa and a Mastercard to me?
There is  an extra 1£ charge on my app. Why did it charge me extra?
Why would my card payment be cancelled?