Instruct: Given an online banking query, find the corresponding intents.
Query: What to do if my physical card is not working?
My card doesn't work when I use it.
Can I use this app to change money?
How do I use my card if I lost my phone?
Why isn't my id verifying?
I used my card to top-up but the money is gone!
Are purchases returnable for full refund?
Can I increase my top-up maximum?
I would like to move money from one account to another to top off my account. Can you explain how I can do that?
My card is stuck inside the ATM, what am I supposed to do?
My balance is not right. It has not been updated for the cash or cheque deposit.
I'm still waiting for my card that was issued a week ago. What should I do?
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
Can you explain to me why a top up would be reverted?
I'm trying to verify my top-up card, but I can't find the code...?
How do i change my identity?
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!
Is the identity check part of bank policy?
Can I get a card even though I live in the US
What do I do if my card is about to expire?
Why is there a charged fee for debit or credit card payment?
I made a transaction, but I made it to an account I didn't mean to make it to.
What is the procedure for me to get more cards on my account?
How long will my top-up be pending?
What is the process for transferring money into my account?
What stipulations do disposable cards entail?