Instruct: Classify the given online banking query into its corresponding intents.
Query: My transfer didn't work! Help!
Why has my payment not transferred?
Please delete my account now.
How long will I have to wait for my new card?
What country's money can I hold currency in?
I used my pin too many times.
I could not get a top-up to work, why?
How can people transfer money to me?
I lost my wallet and all my cards were in it.
I have to verify my source of funds.
Why am I charged to get money from the ATM?
How long do you have to wait to see your virtual card your ordered?
I made a transfer and was charged an extra fee!
I was charged a fee with my cash withdrawal that I shouldn't have been charged.
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?
Why is the app showing a still pending message on a withdraw that has already been done?
I'd like to know what you guys look at to decide an exchange rate
I left my card at a restaurant and now its missing.
Is the exchange rate current?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
My card payment has been stuck on pending. What is the problem? It should have gone through by now.
Why is the top-up I made still pending.
There is a strange payment on my card.
How simple is it to transfer money into my account?
Can you delete the account?