Instruct: Classify the given online banking query into its corresponding intents.
Query: My card gets rejected when I try to use it
HOW LONG TO TAKE THE TIME TO SOLVE
Can I get spare cards?
Can you explain your refund policy, please?
How come I can't find my payment?
There should be a cash withdrawal that I haven't seen yet.
My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue
From which age can my kids use your service?
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
Please tell me how I can get a virtual card.
What is the maximum number of transactions I can do with a disposable card?
I have a cash withdrawal that I do not recognise.
Are there limitations to what currency I can hold?
I've tried many times to make a payment, but it's not going through.  What's wrong?
Where do I find how to top off with a check?
Can I set automatic top ups?
Do exchanges cost more?
Why hasn't my transaction arrived?
Do I get any sort of discount on volume for a lot fo currency exchanges?
Please help me change my PIN.
How do I activate my card so I can start using it?
My card was refused
Why would I be charged an extra fee while doing a transfer?
Will a beneficiary not accept a transfer?
I would like to cancel my previous transaction
So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?