Instruct: Classify the given online banking query into its corresponding intents.
Query: wheres my pin
I haven't received my pin
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
My latest transfer seems to be missing.
Hey there's a fee for a transfer on my account.  Why?!
A shop I go to didn't let me pay.
A wrong amount of cash we sent to me.
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
My friend says he hasn't received my transaction
I just had a look at my statement. Why have I been changed for using the ATM?
Should my top-up be completed by now?
Why did my top-up not get approved this time?
My top up did not complete.
When are you going to activate my card?
It declined my transfer.
my phone was taken yesterday, what should I do about my account?
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
I don't remember my password
I have a transaction that shows multiple times.
How do I go about verifying my identity?
I would like to change my personal details.
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
Where can I find your exchange rates?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
Why did my transfer get declined?
Can I get a card in person?