Instruct: Given an online banking query, find the corresponding intent.
Query: I have a transaction and would like to know if I it's cancelable?
I want to reverse a transaction I did this morning
Someone withdrew money from my account, and it wasn't me.
What is the timeframe for a transfer in Europe?
When will I get my money? It's been too long.
Is there a way for me to check my balance?
I have zero dollars in my account. Can I submit additional funds via bank transfer?
I was charged a fee for a transfer.
Are you ripping people off with the exchange rate?  It can't be that atrocious between banks.
I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?
Hi,  I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
My son has just turned 13, is he old enough for an account?
What kind of fiat currencies are supported for holding and exchange?
Where is the top-up verification code sent?
I have a fee listed for a transfer.
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
Which countries do you operate in
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?
Could you help my figure out the exchange fee?
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?
I forgot my passcode. Now what?
How come there is a $1 extra charge on my statement?
Will you charge an extra fee for top ups?
There's something wrong on my bill. A transfer fee should never have been added.