Instruct: Classify the given online banking query into its corresponding intents.
Query: The card payment I attempted to make failed.
Why has my payment been declined? I paid by card.
How long does it take for a payment to change from pending?
My account was charged a debit payment I don't recognize.
I don't recognize this debit transaction in my billing statement?
Is there an extra fee to exchange currencies?
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
do i need to wait for my card before i get pin
Can I get some help to get me card activated?
Tell me why my topup wouldn't go through?
This transfer incurred a fee that I don't think is right.
Can you issue both a Visa and a Mastercard to me?
Are there specific ATM's that I can draw money from?
What needs to be provided for identity verification?
how do I find the code to verify the top up card?
How can I receive money from someone?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
Why is there a random payment in my statement?
Why was I unable to finish this transfer?
Why is my identification required?
I got an cancellation error when I was topping up.
What's the best way to use a cheque to top up?
What should I do about a direct debit that I did not set up?
I haven't received my virtual card yet, do yo know why?
I have my card now how do I activate it?
I lost my wallet and all my cards were in it.