Instruct: Classify the online banking query into its corresponding intent.
Query: I refilled my account balance but got an error message.
When I top-up, the app reverts it.
Whats the transfer process
Which fiat currencies do you currently support? Will this change in this future?
If I'm getting my identity verified, what all do I need?
my cash balance less than what I thought
When will my transfer move out of pending stage?
How can I find a way to transfer money without it being rejected?
How often can I top up?
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
Its been several days and my cash withdrawal is still pending. Why?
Is there a top-up fee if you add money in USD?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
Is top-up possible with Apple Pay?
Why was one of my transfers declined?
Is there any age limit?
Can my PIN be changed in any cash machine?
What do I need to do to get my new card which I have requested 2 weeks ago?
Why do you need so much id info from me?
Can I change my PIN without going to a bank?
Please tell me the steps to verify my identity.
There is a charge for an additional pound.
When the time is right will this automatically replenish my balance?
I tried to get gas but my money was gone!
I can't enter my passcode.
I need to make several disposable cards per day.