Instruct: Classify the given online banking query into its corresponding intent.
Query: i put money on my card and i dont see it on the balance
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!
Do you charge if I use a European bank card for top up?
How can I find out the source of my available cash?
My card didn't work at the ATM in Notting Hill.  Is my card working?
The exchange rate is bad. Are you sure this is the exchange rate?
Does this app have the same exchange rate as third parties?
Can I add a card to back into the app?
Why would the ATM machine fail to give me the cash withdrawal I requested?
I requested $100 but only got $20
How to order a virtual card
Is it possible for me to top up with Google Pay?
The ATM will not let me get cash, WHY?
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
There was a charge applied when I used my card.
Can you elaborate on why I have an extra charge just for transferring?
I have a direct debit I didn't make
How do I top up?
I have a payment that has not gone through yet
My card couldn't pay in a shop.
Can I revive a physical card.
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.
Could you explain why my card payment did not work?
I have an unusual payment in my statement
I'm being asked for a verification code. Where do I find it?
My statement shows and extra 1$ that was charged to it and I would like to know why.