Instruct: Classify the online banking query into its corresponding intent.
Query: Do I need to go to a physical bank to change my PIN?
What do I have to do to change my pin?
I need to transfer money to my account from another bank
There is no way for me to prove my identity.
My things were stolen and I need to know if I can still use this app.
My transfer is pending, why?
Can I schedule future top ups?
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
Please tell me where I can update my details since I moved.
Would I be able to refund an item?
Why am I charged a fee for using my card on some purchases?
How can i make my card active?
My card is no longer lost. How do I enter it back into the app?
Waiting for the cash I deposited this morning still
I have not been able to use this card.
How do I discontinue my account?
Am I the only one who can top-up my account?
I see a direct debit charge that I did not approve
Why was my top up cancelled?

I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
I want to reactivate my card, I thought I had lost it but I found it.
What on earth is up with the exchange rate! This should have been a much higher amount of cash
How do I replace a card that's going to expire?
Do you guys have any age restrictions?
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
My card was eaten by the cash machine what do I do?