Instruct: Classify the given online banking query into its corresponding intents.
Query: Why are you keeping my money from me by declining my card? What is going on?
My top up is giving me problems. What is wrong with it?
Why is my identification required?
Where do I get a disposable card
How to cancel a transaction
I need to top up using a cheque
A refund for a recent return has not arrived on my card.
How do I track the card you sent to me?
I want to get a virtual card!
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived.   Can you check and see if all is ok please?
I have an unfamiliar direct debit in my statement.
I need my PIN, where is it?
Show me the amount of transactions I can do with a disposable card.
Why is a payment I made reverted back to my account?
What is the top-up limit on my cards?
What do I use to verify my identity?
I forgot my code
Do I need to do anything? My phone was stolen yesterday.
Why is my friend not getting a transaction arrival yet?
How can I update my personal information after moving?
An incorrect exchange rate was applied to an item I bought.
How do I change my pin while traveling?
I would like to dispute a payment I didnt make
What are the steps that I need to take to activate a new card?
Why has my card been declined?  whats the deal?
How long are deliveries to the US?