Instruct: Classify the given online banking query into its corresponding intents.
Query: Why did you charge a fee when I withdrew from an ATM?
Is there a charge for getting cash?
There is a direct debit payment that I did not make.
Is American Express supported for adding money into my account?
What is the top up code for?
Can you tell me how I go about activating a new card?
Please explain the fee on a transfer I made.
I cant prove who I am
How did the extra charge on my card come in effect?
What are the age limits for your service?
I tried to withdraw cash from your ATM but my transaction was cancelled.
The app rejected my top up
Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.
Tell me why my transfer was declined.
Show me how to look at the source of my current funds?
I entered a wrong PIN too many times. How can I fix this?
What's the process for topping up by card?
I still have not received an answer as to why I was charged $1.00 in a transaction?
Why won't the machine accept my card anymore?
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
The app shows a withdrawal that I did not make or authorize.
How much can I top up on my card?
I can't get a contactless payment to work.
I have a transfer that was declined.
Why can't I take $100 out
Are there fees for using an international card to top up?