Instruct: Given an online banking query, find the corresponding intents.
Query: I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
How can my boss pay me directly to the card?
Why does my transfer say it is pending?
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
My card is missing.  Please help.
What was the cause for my card to be declined?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
Why did you give me so little currency?
How do I link a new card in the app?
I want a mastercard
Why is my deposit still pending?
I must quickly transfer something from China, and I need to know how long it will take.
what is source of my money
What is this extra fee while I was doing a transfer?
Can you tell me how to tell where my funds come from?
Why is there a charge for $1 on my account?
I can't get google pay to work right.
i don't see the top-up verification code anywhere
Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
I needed to make a payment on my account, but I typed in the incorrect number.  The app won't allow me to cancel this transaction.  I need it cancelled ASAP!!
Explain the extra ATM fees.
Are there specific ATM's that I can draw money from?
I need to cancel a purchase that I made the other day.
What exchange rate is it?