Instruct: Given an online banking query, find the corresponding intents.
Query: what is the status of my refund
Still waiting on my refund...
Do you think you're asking for too much information about me?
How long does it take for my id to verify?
Whats the minimum age to have an account
Can an American resident apply to get a card?
Why was I double charged?
I received a returned payment that I made.
How do I start auto top up?
Where can i top my card for free?
I don't understand where this charge came from.
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.
I got notified that my top up has been reverted. Why?
i disagree with a charge
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
My card has been stolen. I reported it with the police, but I need to report it with you as well.
Are there any restrictions to where I can use my card?
What age do you have to be to open an account?
The top-up did not go through.
I made a mistake on the last transfer I made, who must I speak with to cancel?
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
My card needs to be activated.
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.
Why isn't my balance updating?  I did a bank transfer and it isn't current.
What is the reason for the fee charge on my transfer?
Can you please tell me how long it takes for the transfer to be available.