Instruct: Classify the online banking query into its corresponding intent.
Query: Do you take checks?
How do I use cash to top up my account?
How long do transfers take, mine just says pending?
what amount of time does it take for a transfer to reflect and be available
What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.
Help me verify the card used on a top-up.
Why is my ATM withdrawal still pending?
I bought something and now I want a refund.
Why did you revert my top-up?
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.
I could only take the amount of money that was available to me which was less then I expected.
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
Guide me on how to unblock my PIN
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
Will my card work at all merchant locations?
How do I know where I can use my card?
I bought an item and the exchange rate was wrong.
when should I receive my refund
Why was I charged for a cash withdrawal at the ATM?
What do I need to see my source of money?
Can you tell me why I wasn't able to complete my transfer?
What time will a transfer from the US take?
Can you tell me the names of the fiat currencies that I can use at your institution?
My card has been pending for a while, what should I do?
What is the reason I couldn't do a transfer to a beneficiary?