Instruct: Classify the online banking query into its corresponding intents.
Query: I live in the EU - can I get a card?
Who gets support?
My refund isn't showing up
Why was I not able to take cash from the ATM?
I need to exchange a currency - can I do that here?
What do I need to do to exchange my money?
When will my pending payment finish?
I was checking my statement and I think one of my card payments has reverted
I use this card all the time so why did it get declined at the store today?
I'm not able to withdraw money from the ATM but I'm not sure why.
I want to top up my account with a cheque
Is it possible to have a second card?
My top-up was rejected
Unsure how to provide my identity.
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
Can I change my details because I moved?
How will I know what the exchange rate is?
Why are there multiple transactions showing for one purchase?
My cash withdrawl has the wrong rate of exchange.
I noticed my card payment was cancelled, can you tell me why?
Will you guys charge me for topping up by transfer?
I need to make my card PIN a different number
I made an international purchase, but the exchange rate was wrong
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.
How do I go about transferring money using my credit card?