Instruct: Given an online banking query, find the corresponding intents.
Query: I cannot view the refunded amount in my account.
Why haven't I received a refund yet?
why top up is not working even if I got my American Express in Apple Bay?
My account transfer was not cleared.
What is the dollar that I have pending on my statement there?
how can i get it to add money automatically while travelling
What's the amount that I can top-up?
I have an account that is empty of funds. Can I transfer some from another bank?
I'm interested in holding and exchange for flat currencies, what do you support?
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
I would like to cancel my purchase.
I want to get a Visa and Mastercard, is it possible to get both from you?
I did a payment but the app cancelled it.
where can i see money source?
Does the exchange rate change?
I lost the code and can not get into the app. Help!
I'm not sure how to provide my identity.
I deposited some money, but the balance has not changed.
need to exchange currencies
If I live outside of the UK am I still eligible for a card?
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?
still need to get card pin
I made a transfer from my UK account a couple of hours ago.  Could you please make sure everything went alright.
A strange card payment, I do not recognize it.
Please provide details on how to top up my account using transfer option
When will my pending payment finish?