Instruct: Given an online banking query, find the corresponding intents.
Query: I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?
The refund I asked for isn't showing up
How do I receive a card?
do i need to add money before i order a card
Are there restrictions to transfers to certain accounts?
What is the status of my card's delivery?
My Identity verification hasn't passed yet is it possible to use my account?
can i deposit a check here?
I got declined when attempting a transfer
How was I charged extra when I used my card to pay?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
How would I top up with a cheque?
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
My money transaction hasn't arrived.
Where did my money come from?
There is a debit paymet that I don't recognize.
Can I use Apple Pay to top-up?
How do I get my card?
They is a payment I don't recognize on my statement.
I bought something and I take issue with the exchange rate applied.
I would like to transfer money into my account.
You provide support in what countries?
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.
Is there any way to get my salary in a different currency?
Why is my card payment still listed as pending?
Can I deposit money using Apple Pay?