Instruct: Classify the online banking query into its corresponding intents.
Query: In the app, where do I find my card PIN?
How do I request the PIN?
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
My cash received does not match what has been requested
I wasn't applied the correct exchange rate when getting cash
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
How can I prove the source of my funds?
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
How long does it take to activate the card, as it does not look like its working?
I've deposited a check in my account but the cash isn't showing as available.
Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.
How can my new card be activated?
Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate
I am unaware of what my password is.
Where can I get a new passcode?
I have been charged twice for the same transaction.
I would like to make sure it is delivered on a certain date.
Can I have a duplicate second card?
I would like to request a card.
My top up isnt working
I would like to terminate my account.
Does it cost extra to exchange foreign currencies?
I haven't been able to complete any transactions on my card today. Do you know what's wrong?
Could my daughter open an account?
I had an unexpected fee