Instruct: Classify the given online banking query into its corresponding intent.
Query: I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee!  I never would've made this withdrawal if I'd known I'd be charged so much.
I think the exchange rate for the cash I withdrew was wrong.
How much is it to receive money?
I thought that transfers are free. Why was I charged an extra fee?
I would like to link my card to my account.
In my app, a direct debit payment that I didn't do shows up.
I can't see my refund in my history.
What is the max top-up?
I can't recall my password.
Can I order a new card by phone?
There is a payment made with my card that I don't recognize at all.
Why are you charging me a transfer fee?
I have a pending transaction
I have lost my credit card in the ATM!
There was a direct debit I don't recognize.
I made a transfer and was charged an extra fee!
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
How long will it take to transfer from europe?
I withdrew cash and was charged. Why?
What documents do I need to get together to verify my identity?
How do I find out my source of funds?
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
I can't get into the app with the passcode.
Do I get Visa or Mastercard?
I need to make my card PIN a different number
app malfunctioning, does not know its me