Instruct: Classify the given online banking query into its corresponding intents.
Query: Can I choose when my card is delivered?
Can I have my card delivered on Tuesday?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
I decided I no long want something that I ordered, and want a refund. How do I go about doing that?
The card PIN is not visible anywhere?
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
What can I and can't do with the disposable cards?
There is a direct debit transaction on my statement that I think is not mine. How do I remove?
How do I get my money back for a duplicated charge?
The exchange rate applied was incorrect when I was traveling outside the country.
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
I didn't receive the amount of cash I requested for the ATM.
How can I top up my account with a cheque?
Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!
How can I find the source for my available funds and money?
In regards to my card payment, the exchange rate is incorrect.
What is the process for activating my card and using it?
Why did my payment go back to my account when I bought something?
How long does transfers take?
i received my American Express in Apple pay, is there a reason why top up is not working?
I want to get a virtual card!
I want to link to my card card with you, how?
I have a charge I did not make.
why hasn't a transaction to a friend cleared yet?
What are the steps for getting money from a friend?