Instruct: Classify the online banking query into its corresponding intent.
Query: I see a direct debit transaction in my app that I didn't make.
I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?
Can I purchase with cash or cheque?
How do I go about ordering a new bank card?
I need to verify my funds.
My card expires very soon.  What is the cost and delivery time to get a new one?
Where do I get a virtual card?
Its been several days and my cash withdrawal is still pending. Why?
How do I active this card?
The amount of cash I received did not match the amount I requested
I need to get a disposable virtual card?
Why did I get charged extra?
Can I get a new card in China?
How come there is an extra fee on my statement?
Card has been received, how will it show up on the app?
I made a transfer and was charged an extra fee!
How long does it take for a top-up?
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
What currencies can my account be in?
Can I get some help to get me card activated?
Why is the identity check involved?
Am I able to track the card that was just sent to me?
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
I believe that someone is using my card without my knowledge!
I am unable to get cash from the ATM
Why does my top-up get cancelled?