Instruct: Classify the given online banking query into its corresponding intent.
Query: I'm still awaiting for the completion of the transaction.
How long do I have  to wait for my transaction to be completed?
How can I verify my source of funds?
I would like to transfer money from my checking account to my savings account.
How do I order a disposable virtual card?
can I be charged for topping up by card
Do I pay extra for exchange?
My transfer's stuck on pending.
My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?
Why is there a fee for using my card?
I'm not sure what to do about the PIN, because I don't have one yet.
Will I get charged for sending out more cards?
Can I activate my card with the app?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
Transfer unable to be completed, states 'declined'
I'm not happy, I want to close my account.
How many times can I make a top-up?
My card stopped working. How do I check if there is a freeze on it?
What should I do if I have used all of my PIN tries?
The app is showing a direct debit payment that I never made
Why is there a fee associated with card use?
What documents do I need to validate my identity?
Can you send me more cards for my account?
I don't know what this Direct Debit payment is.
Can you tell me what the cash withdrawal is in my statement?
Do I get a discount if I exchange currencies a lot?