Instruct: Classify the given online banking query into its corresponding intents.
Query: I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
Why was my transfer charged a fee?
Are there any discounts in exchanging currencies frequently?
Um, my top up didn't work
What is the time period for money to be transferred?
Why does my statement have an extra fee?
Why am I unable to transfer money when I was able to before?
My app statement shows I took out cash from an ATM but I did not. What can I do?
Why is my transfer still pending after all this time?
I tried to transfer some money and it hasn't done it yet - what's going on?
I was checking my statement and my top-up has been reverted
I need a transaction reversed from my account.
why isnt my cash withdrawal showing
Will I know which exchange rate I will get?
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
My friend would like to send me money. What are the options available to them?
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
I tried transferring money to a beneficiary, however, I was unsuccessful.
I need a disposable virtual card. Please tell me how to order one.
I wanted to know why my transaction didn't go through.
What age do you have to be?
Can I top up using cash?
Transfer could not be completed due to being declined.
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long.  I know that I have the correct account details, so that isn't the problem.
My payment has not been accepted.
If I'm getting my identity verified, what all do I need?