Instruct: Classify the online banking query into its corresponding intents.
Query: How do I know which payments I make will have additional fees? Where can I find this information online?
This fee shouldn't be there after I paid with a card.
I thought transfers were free. Why was I charged to transfer?
Will the PIN come separately?
A foreign purchase I made has the incorrect rate applied to it.
I can't recognise this Direct Debit payment.
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
What apps can I use to top up my account?
I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient
How can I change my PIN even though I'm out of the country in Austria at the moment?
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?
What are the benefits of a disposable card?
How long is the transfer?
Why is the cash not showing in my account for the check I deposited?
What happened to my top-up? I think it was cancelled.
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.
My transfer still says pending
I think my card is broke?
I should only have one charge, but it shows two.
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
When I look at my statement there is an extra fee, that is for what?
I think the exchange rate on my card payment is incorrect.
Can someone assist me with updating my account details with changing my last name?
My top-up was cancelled, could my bank be the problem?
I made a cash deposit to my account but it is not there
I want to stop my account