Instruct: Classify the online banking query into its corresponding intents.
Query: I need to exchange a currency - can I do that here?
Can currencies be exchanged on this app?
when should I receive my refund
am i able to receive my salary this way?
I want to do a bank transfer to this bank, from an account at another bank.
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
My things were stolen and I need to know if I can still use this app.
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
I need several disposable cards made per day.
I purchased this item and would like a refund
I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset.  I want a refund as I now refuse to pay for the product.
So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.
I was charged a fee for withdrawing cash.
Why do my transfers keep failing?
Why is  my  top  up for  my  new account  not  instant
The ATM is showing it gave me the money I requested but I didn't get that amount.
Tell me how to verify a top up.
Why won't my card work anymore?
How do I report fraud on my card?
Why isn't my payment showing?
Everything was stolen from me.  I can't use the app.  Please advise.
I need to know the if there is a limit on the amount for auto top-up.
Why was I charged for getting cash?
Why do you need verification for my identity?
Has my card been lost in delivery?
Why couldn't I make a withdrawal from the ATM?