Instruct: Classify the given online banking query into its corresponding intent.
Query: When I attempted to make a transfer, it failed.
What stopped my transfer, from being accepted?
Why am I not able to withdraw cash from this ATM?
I am looking to change my adress.
Can I use it outside of Europe?
I made a payment a while ago and it is still showing as "pending" in the account. How long will this payment take to complete?
There is the same transaction showing more than once.
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!
Can I only top-up digitally? Or could I use cash?
Will you charge an extra fee for top ups?
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

Why did you charge me extra?
I looked on the app and it says I withdrew cash.  I didn't!
How can I exchange to EUR?
Which US cards have top up charges?
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
Is it possible to get both a Visa and a Mastercard?
For the disposable cards, what are the restrictions?
What is the procedure to transfer money to my account?
There has been an unusual withdrawal from my account, can you help?
How can I delete my account?
I have no idea why there is a dollar that has been charged to my account.
I paid with a card and there is an extra charge. Why?
My card payment had the wrong exchange rate
How was I charged extra when I used my card to pay?
How do I activate my new card I just got?