Instruct: Classify the online banking query into its corresponding intents.
Query: Does it cost anything to top up?
Is there a charge for using an European bank card for top up?
Tell me what I should do after my card expires.
What is the process for activating a new card.
Is there a limit to the top-ups someone can do?
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
My PIN is unlocked, what do I do?
Why do I get declined when I try to withdraw cash?
When will my returned transaction show up on my account?
My transfer still says pending
I'm not recognizing the card payment.
How do I get a new card as your machine swallowed mine!
I made a top up yesterday but it's still pending.
Says that my top-up is incomplete?
I need to transfer some money, can I use my credit card?
Please explain the charge of 1L in error.  I have purchased nothing in this amount.
can i get a virtual card
How long does it take for cash withdrawals to hit my account?
Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.
How do I fix my card if it is broken?
My account was charged twice for one purchase
I paid with card and was charged a fee that shouldn't be there!
I wanted to know why my transaction didn't go through.
Money transfer help? How long?
My PIN has been blocked, what should I do?
How do I make my card appear on the app?