Instruct: Classify the online banking query into its corresponding intents.
Query: What is the process to link the new card?
I want my card I just received to show up in the app. How do I do that?
An ATM machine didn't return my card.
The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?
Can I verify my identity?
Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?
How do I go about getting a virtual card?
Where did my money come from?
How can you transfer my salary to my correct currency?
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
Why is my top-up showing as reverted?
Do you offer cards for those in other countries?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
What forms of payment do you accept?
How soon will my balance be updated to reflect my transfer?
Is there a pay structure for currency exchanges?
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
Are there specific ATM's I can use with this card?
is there a reason i need to verify top up
What does pending payment mean?
Is EUR one of the currencies you deal with?
Why haven't I seen the cash from the cheque I deposited yet?
When will I recieve my new card?
Are there top up charges for US cards?
The refund doesn't show in my account