Instruct: Classify the online banking query into its corresponding intent.
Query: My account was charged a debit payment I don't recognize.
I see a direct debit that isn't mine? How can I get my money back?
Can I transfer my salary onto here?
Where is the closest ATM I can use?
My card payment won't work.
It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.
Why does my statement have an extra fee?
I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.
Why have I been charged more than once for the same transaction?
There is an odd payment in my statement
Extra charge during transfer
Am I able to return an item for a refund?
What do I do if someone used my card without my permission?
Help, I don't know what the PIN is to my card?
Are there specific ATM's that I can draw money from?
Why wouldn't my contactless work for the metro?
I have cancelled payments to this card.
Where is my virtual card?
How long until my card will get here?
Can you please tell me why I cant get money from the ATM?
Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?
My transfer hasn't arrived
The exchange rate was different when I got cash
what are the steps to activate my card?
I travel a lot, can I get a bulk currency exchange discount?
What is my top-up limit?