Instruct: Classify the online banking query into its corresponding intent.
Query: My friends would like to add to my account. What is the procedure?
Can I let other people have access to my account in order to top up?
Which cards do you support for top up?
Why can't a beneficiary receive a money transfer from me?
went somewhere else, need to change details
I need to change my name, since i just got married
I received a "declined" message when doing a transfer
From what countries can I use an account?
What steps can I take if someone else is using my card?
When I topped up the app has seemed to reverted it.
How can I obtain a disposable virtual card?
When will my top up be approved?
What is needed for the identity verification?
What would be a reason my transfer got declined?
I didn't receive the correct amount of cash when I exchanged it overseas.
Your exchange rate was off.  I was charged extra on my payment that I made last Saturday.
I can't remember my password.
Which ATMs take the card?
How much can I top up in a day?
I made a purchase but the exchange rate is wrong?
I want to delete my account. How do I do this?
Can you tell me what the problem with my card is? It was declined at a restaurant today.
Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
Can you explain why the ATM is giving me less money than what I asked for?
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.