Instruct: Classify the given online banking query into its corresponding intent.
Query: I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
Why is my payment still pending?
In what way can I change my PIN and where do I need to be?
I did a bank transfer to top up, but the money is not available.
What do I do if I detect fraudulent use on my car?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
What does it mean if my cash withdrawal does not show up properly?
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
How can my new card be renewed?
How do I active this card?
How can i make my card active?
Do I need a photo ID to activate a my new card?
How much does it cost to top up by transfer?
What do I need to do to receive my payroll in the account?
How can I move money from my account at a different bank to the account I have at this bank.
I am having a problem proving who I am
Where can I located the auto-top up option?
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
Can you tell me why a refund I'm owed is not showing on my statement?
How much longer is it going to take to get my new card?
I withdrew cash abroad and the exchange rate applied is wrong.
Why is their a charge pending on my card still?
I can't find my card, it is lost.
My cash withdrawal isnt showing on my account
how do i get a refund for a direct debit payment i didn't make