Instruct: Given an online banking query, find the corresponding intents.
Query: Is there a reason my top-up has been cancelled?
My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
I had an unexpected fee
Please tell me how to verify my top up card.
What do I need to do to get my salary through this?
Is payment required to get a card of my own?
Why can I not do a  transfer
Are there still fees for european top-ups?
What are the fees associated with top up via transfer?
I think that the card is stolen.  What are my next steps?
Any extra charges for exchanging currencies?
A refund for a recent return has not arrived on my card.
Can I use my account although my identity verification has yet to pass?
I want a refund on a direct debit.
I need to refund my item, can you please help?
Which fiat currencies are compatible for exchange and holding?
Why has transferring money resulted in a charge?
Why did my transfer fail?  What can I do?
I went to do a transfer and it was declined.
I don't know what pending transaction means.
Is there a fee when I add money to my international card?
I made a payment but it was returned.
Is there a transaction limit on a disposable card?
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.
Why didn't this transfer work?