Instruct: Given an online banking query, find the corresponding intents.
Query: i need to know about exchange rates
Does the exchange rate change?
I bought something online and it says there was a fee to transfer money. Isn't that free?
How fast can I transfer something from China?
Is the PIN separately delivered?
How long will it take to have my card mailed to me?
Why did my transfer fail?  What can I do?
Do I get  a mastercard and visa?
I transferred some money but it hasn't arrived.
Why do I have to pay extra for using my card?
This disposable virtual card is not working.
I didn't want to make a transaction, I want to revert it
How do I make my card appear on the app?
how come i was declined
I don't know what a pending payment is.
Please tell me how the exchange rate is determined. I was expecting more money for the transaction.
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message
I dont have a pin
Can I get an account for my daughter?
When I got cash, my exchange rate was off.
Why hasn't the money I transferred into my account shown up yet?
Why is my check still not showing up on my account? It's been a week already
Can I convert currency with the app?
Where do I go to change my account details?
Why was the price higher when I paid with my card?
If my card was lost or stolen can I re-link it?