Instruct: Classify the given online banking query into its corresponding intent.
Query: What do you use to figure out the exchange rate for the card?
Please explain the exchange rates.
I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.
How do i access the auto top-up option?
I need someone to assist me with explaining how much I can top-up.
Top up not available in my wallet.
Am I able to do a SWIFT transfer?
Can I use my social security card as a form of identity?
I happened to forget my passcode
My transaction is showing several times.
I'm really concerned because I only made one transaction, but it's appearing multiple times.
According to the app, I got cash from an ATM but I haven't made any transactions.
Why would a merchant revert a card payment?
Is it possible to exchange currencies using the app?
I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.
I would prefer a Mastercard.
How do I go about ordering another card?
I got cash abroad and need to check the exchange rate
My card must have used my card as there are some transactions that I haven't done myself..
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
What is the Top up rate charge for using a card in the US?
I think my top up was reversed.
I have a card payment which shows as pending
Someone withdrew money from my account, and it wasn't me.
Send me my card now! ASAP
What exactly is the exchange fee?