Instruct: Given an online banking query, find the corresponding intents.
Query: I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
there is a debit i dont recognize
Is there a cost to receive money?
Do you have to be 18 to make an account?
How long will it take for my top up to work? It's still pending
Why do you need my name and ID
I forgot my code
Are there downsides to using a disposable virtual cards?
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?
Can I have a third card?
where is my unknown payment from?
Can I use my salary for this?
Why would you cancel my transfer?
Are there any fees associated with receiving money?
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
Can I use my account although the identity verification has not been accepted yet?
Is there a reason my top-up has been cancelled?
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed.  I tried three times to use it and it kept being declined.  I was very embarrassed standing there trying to buy my groceries.
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?
For topping-up is there a charge?
Please tell me how disposable virtual cards work?
If I want to topup by card, how do I do it?
Why won't my top up work