Instruct: Classify the online banking query into its corresponding intent.
Query: Why can I not take out cash?
The ATM wouldn't allow me to withdraw money
My app statement shows I took out cash from an ATM but I did not. What can I do?
What can I use to receive my salary?
How long does it take for a top up to be approved?
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.
What are the reasons for a declined transfer?
I deposited a cheque with some money, but the balance hasn't changed.
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
Why is there a payment I didn't do in my app?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
Where can i find the virtual card?
Something's wrong my card won't work.
My card's expiring a month from now, should I place an order for the new card?
Why is there an extra €1 fee in my statement?
Why am I being charged again?
I am here to change my adress.
Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
Where can I find the verification code for the card top-up?
What do I need to do to verify my funds?
What is the process to change my PIN?
what is the age limit for opening a new account
Is there anyway to bypass identity verification?
You charged me more than once for the same transaction!
Is it possible to cancel a transaction?
Where can money withdrawals be made?