Instruct: Classify the given online banking query into its corresponding intents.
Query: I wasn't able to use my card today when I went out for lunch. Wondering why that is?
Can I use app to reset PIN attempts?
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.
Is it possible to top up by card?
I took out money, and didn't get all of it.
My friend would like to send me money. What are the options available to them?
Can I still use my account without verifying my identity?
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
Please send a new card; the ATM ate mine.
I made an online purchase and the order has not shown up. Give me my money back.
Changing my PIN
Is it possible to cancel a transaction?
Any extra charges for exchanging currencies?
I think that someone may be using my card, but I'm not sure,.
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?
What are the currencies that are accepted to add money?
How do I change my name?
How much do you charge for exchange rates?
I am missing my refund.
I have a transaction showing up more than once.
I look but I see no virtual card. Why is that?
cash and check deposit has not gone thru
my virtual card has not came yet!
Why is there a fee on a card payment?
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
need to exchange currencies