Instruct: Given an online banking query, find the corresponding intents.
Query: Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
Why was I charged for a cash withdrawal at the ATM?
What works for identity verification?
I used my card to top-up but the money is gone!
How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?
Would I be able to get a second card?
The ATM sucked my card in.
Could not complete transfer, states 'declined'
Why is a transaction still pending?
I exchanged cash when traveling and the rate was incorrect.
There is a direct debit charge on my account that I don't recognize.
I don't think I should have been charged a fee to use my card.
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?
What is this cash withdrawal I don't recognize?
In my account I noticed my ATM withdrawal is still pending
I cannot see the card PIN anywhere?
What is the maximum top up?
I would like to link my card to my account.
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?
What do I do now that I can't use this card?
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.
The app is showing a payment I never made.
app malfunctioning, does not know its me
Why was my withdrawal declined
There is a transfer not showing on my account.
I used foreign currency to buy something and I think the rate applied is incorrect.