Instruct: Classify the given online banking query into its corresponding intents.
Query: Which flat currencies can I use from you?
Will you be able to exchange to EUR?
How do I get my card out of the ATM?
Why did you charge me for taking out cash?
There was an extra fee when I paid with my card, why was i charged this extra fee?
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.
Why can't a beneficiary receive a money transfer from me?
why do you charge for transfers?
I made a mistake when making my last transfer, please cancel before it goes thru.
Why isn't my Google Pay top up working for me? Did I do something wrong?
How do I receive a refund for my item?
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.
I need a new card before it expires.
I'm supposed to be getting a refund but it hasn't shown up, now what?
What do I need to do to perform identity checks?
What is a pending cash withdrawal?
want to know how to get virtual card
I topped up but it isn't in my account
There's a cash withdrawal that  didn't make that is showing up.
Is it possible for me to top up with a cheque?
I'm in China and really need a new card.
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
i tried to transfer cryptocurrency into my account but was denied
Why is your exchange rate so bad?
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.
Why am I being charged for withdrawing cash but haven't in the past?