Instruct: Given an online banking query, find the corresponding intent.
Query: How will I get my card?
What is the wait time for delivery to the US?
What do you require to verify someone's identity?
Why have I been charged more than once for the same transaction?
My statement shows different transaction times.
My physical card is not working
There is a withdrawal on my account that I don't remember initiating.
i withdrew cash and dont see it reflected on the balance
I have a transfer that is pending.
please delete account
I tried activating my card and it didn't work
The app shows a withdrawal that I did not make or authorize.
How can I exchange AUD for GBP?
What is the procedure for topping up with a cheque?
I can't find my phone and I'm worried someone is going to use it
How many times can I make a top-up?
always exchanging currencies, do you offer a discount?
I want to see what this fee is on my card payment.
I have a card payment I didn't make
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
Why does my statement show an extra fee?
My card payment did not go through.
I tried using my credit card with top up but it didn't work! I thought it was supposed to?
How long is the transfer?
How come I can't get money at the ATM
Can I change my PIN if I want to?