Instruct: Given an online banking query, find the corresponding intent.
Query: I am missing a refund amount on my account.
I received a refund, however I cannot see it in my account
I wanna revert a transaction i did this morning.
i used a check check yesterday to balance my account and it isn't showing up?
How can I locate the virtual card?
Why hasn't my transfer gone through
Why didn't my card payment work?
How can I find the source for my available funds and money?
Why was I charged extra when transferring?
The exchange rate for the money I took out in a foreign country is wrong.
I must verify the source of my funds
I have just read my statement and there is a payment I don't recognise.
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?
What do I need to do to receive my payroll in the account?
I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.
What are the requirements to verify my identity?
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?
Are there steps to see where my funds come from?
I am being charged the wrong amount on my card.
Why do you need me to verify who I am?
Is it possible to exchange currencies using the app?
Where can virtual cards be ordered?
Can you tell me why my transfer is pending still?
Is my country's currency supported by your system?
I sent a payment, but the person I sent it to says they don't have it
Is identity verification required for me to use my account?