Instruct: Classify the online banking query into its corresponding intents.
Query: When I withdrew my money, why was there an extra charge?
I have been charged a fee for getting cash
i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?
How can i make my card active?
Mastercard is preferred to me.
I attempted to enter my pin to many times.
Can I see where my money came from?
How long does it take for the card to come?
I would like to activate my card what do I need to do?
There is an urgent thing that I need to transfer from China. Approximately how long will it take?
I got a declining message during a transfer? please tell me why
Can my job deposit my wages directly into the account.
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
I need to add money to my account. Can I do so via bank transfer?
How can I get a card sent to China?
Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.
How long until my new card gets here?
I transferred money, why was charged for an extra fee?
What is the minimum age required to open an account with your service?
Is there a limit on how much I can top up?
is it possible to get a refund for something I purchased?
Can I pay online with my card?
What are the steps for depositing cash into my account?
Why is there an additional fee showing on the statement I received?