Instruct: Classify the online banking query into its corresponding intents.
Query: can you top up your account automatically
Where do I find the auto top- up?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
I withdrew cash and was charged
I just transferred some money. Why was I charged a fee?
My transfer failed when I tried.
What does pending payment mean?
Will I be charged a fee to top up using a debit or credit card?
I cant prove who I am
How do I replace my card before it expires?
I do not recognize a direct debit payment that I see on my app
I just had a look at my statement. Why have I been changed for using the ATM?
How long does it take for a card to arrive?
I've got a repeated tranasaction on my card.
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?
My purchases from this morning are showing up as payment pending. Can you tell me why?
What exchange rates do you use?
My PIN isn't working.
The applied exchange rate is wrong for the cash I got abroad.
How do I exchange currencies using the app?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
What's the limit for disposable virtual cards?
How many active transactions can I make with a disposable card?
The exchange rate you are using is bad.This can't be the official interbank exchange rate.
Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.
I have a cash withdrawal on my statement that I am unsure of.