Instruct: Given an online banking query, find the corresponding intents.
Query: There is a payment on my card that I do not recognize.
Hi something is going on with the app.  I see some payments I didn't make?
Please verify my top-up card
Why are my transfers and purchases keep getting declined?
what is going on with my cash withdrawal? the exchange rate is wrong
Is there restrictions on where I can use my card?
How can I get a Visa and Mastercard?
Why can't you allow my beneficiary?
What should I do if my phone is lost or stolen?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
If I don't have all my documents can they still verify my identity?
Top up did not work on the app.
Is there a charge for top-ups?
The exchange rate was different when I got cash
I cannot find my phone, what should I do?
Will I be able to top up by cheque?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
How can I create another card linked to this account?
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?
How can I know where my card will be accepted?
where can I change my address?
At what age can my children use your service?
I changed the currency, but why is it costing more?
Where can I find the verification code for a top-up?