Instruct: Classify the online banking query into its corresponding intent.
Query: Is it possible to get a Visa and Mastercard from you?
Please give me a Mastercard instead.
It won't let me prove my identity.
What do I do to lock my phone after losing it so my account isn't accessed
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
I ordered a card and would like to know how to track the delivery progress of it.
I'm unhappy with the exchange rate your cash transactions.
I think that the card is stolen.  What are my next steps?
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
I was supposed to get a refund but it is not showing up on my card
Payment I did not make.
I was using foreign currency at an ATM, but the rate was typed in wrong.
I have foreign currency i would like to change how much will it cost me?
How long does a transfer take to reach one's account.
What is the top-up limit for my card?
I believe my top up did not work.
I would like my refund for this item I bought.
where can I see who sent me funds
Is auto top up a provided service?
My salary is deposited in GBP. Do I need to choose the currency?
What is the $1 transaction on my account?
Is the exchange rate current?
Why does my transfer say it is pending?
I can't do any business with this virtual card.
How come I can't get money at the ATM
I would like to cancel my account.