Instruct: Classify the given online banking query into its corresponding intents.
Query: Why does my statement show a $1 charge on my account?
What is this $1 charge on my account?
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
My identity verification is not working.
How long does it take for a top-up?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
Will you charge me more if I use a European bank card for a top up?
Can you please help me in canceling my order.
How can I update my personal information after moving?
What does my daughter need to open an account?
Will it cost extra to add money to an international card?
i received my American Express in Apple pay, why is top up not working?
Are top-ups allowed using Apple Pay?
Why cant I send money to a beneficiary?
What is this strange payment in my account?
Please help.  The card won't work.
The activation process did not work, please help?
The transfer I made isn't reflected in my balance
Is there a fee for sending additional cards?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
Can my friend send me money if it is not in US dollars?
Is there a daily auto top-up limit?
I recently deposited some money into my account, but it still isn't showing up. What's going on?
Are top-ups unlimited?
The app won't identify me.
I checked the app and my balance has not been updated for the cash or cheque deposit.