Instruct: Classify the given online banking query into its corresponding intents.
Query: i made a payment with my card and was charged a fee, why would you do that
What are the fees imposed when I make a transaction?
When I tried to pay in a store my card din't work
What's go on, where is my new card?
I just got a card, how can I add it to the app?
I just want to top-up, why do I need to verify anything?
How many disposable cards can I make in a day?
I want to transfer money into my account
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.
What is taking so long with my refund?
Can you tell me what the problem with my card is? It was declined at a restaurant today.
Why has my transfer been declined?
Why didn;t my payment work
Help me figure out how to link the new card.
I am yet to receive the money in my account how long will this take?
Tell me why my card payment would be reverted.
Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
Can I see where my money is being transferred from?
I can still see money in my account after making a payment
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Tried using my ATM card earlier at one of your locations for the first time.  It didn't work.  What is going on?
Why is my refund not visible on my statement?
The app doesn't think it's me.
Do I get to have one of those virtual cards I've heard about?
I can't see a top-up top-up verification code.
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.