Instruct: Classify the given online banking query into its corresponding intent.
Query: Are there fees for receiving a SEPA transfer?
Is a SWIFT transfer acceptable?
How do I receive a card?
I need to add money to my account. Can I do so via bank transfer?
Is there a reason my transfer failed?
I don't think the transaction has gone through, so can I cancel a transfer?
Although I am not located in the UK area, may i still receive a card?
Can I add a card back to the app?
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
What if there is an error on the exchange rate?
I'm still waiting for my new card.
Where in the app do I go to verify my identity?
Why is it I am charged an extra fee when I use the ATM?
The App shows a fraudulent payment made on my account.
How do I know where my funds come from?
Tell me your opinion on the exchange rate.
What is the highest amount of top ups I'm allowed?
The ATM sucked my card in.
I can't get any money from my account.
Why hasn't my payment gone through yet?
My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.
where has my transferred money gone?
What do I do when a charge has been made that I did not make?
The app can't verify my information for identity proofing purposes.
My wallet is empty even though I topped it up an hour ago.
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?