Instruct: Classify the given online banking query into its corresponding intent.
Query: How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
My cash received does not match what has been requested
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
Why hasn't my son received the transfer I sent to him earlier?
For some reason, the money I added was returned.
I need an accurate exchange rate, when I make my withdrawals.
Where can I get my card PIN?
Why was I charged a fee for withdrawing money?
How many currencies can I have?
What caused my top-up to be returned?
When will my top-up happen?
There is a strange payment on my card and I don't know what to do.
Where can I find my PIN? I haven't gotten it yet.
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
i tried using a virtual card for a hotel but it didn't work, why not
What does it mean if my payment is pending?
I think I was double charged
Please help.  There is a payment in the app that isn't mine.
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?
My payment is in the app but hasn't gone through yet
Is my fiat currency supported for both hold and exchange?
My Google pay top up isn't working.
I prefer using Mastercard, can I substitute?
why must I prove ID
I require verification for my source of funds.