Instruct: Given an online banking query, find the corresponding intents.
Query: When will my virtual card arrive?
I'm interested in getting a virtual card.  How do I get one?
I received my new card.  Where is it in the app?
There is a payment made with my card that I don't recognize at all.
There is a direct debit charge on my account that I don't recognize.
There is a €1 extra fee in my statement
I would like a  physical card sent to me.
How do I return something for a full refund?
The ATM didnt let me get cash
How do i activate my card
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.
How can you assist me on topping up on bank transfers to my account?
There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.
I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?
The wrong exchange rate was used for my cash withdrawal
How do I terminate my account.
I am still waiting for a money transfer to process.
I'm interested in using fiat currencies, which do you support?
How much is the exchange fee?
What's the transfer time from Europe?
There are strange transactions on my account.  What should I do if I think someone stole my details?
How can I get another card?
I want to cancel a transfer I just made.
I think someone is using my card without my permission!