Instruct: Classify the online banking query into its corresponding intent.
Query: Why was I charged an extra fee when using an ATM?
I have a fee for cash withdrawal
Can I auto top-up as much as I want?
Where do i find my PIN?
Your foreign exchange rate is wrong.
Why did I get charged a fee for my transfer?
When should I expect to receive my card?
Why is it failing to top-up?
Why is the exchange rate different from what I expected?
Hi something is going on with the app.  I see some payments I didn't make?
What's a verification code?
Why didn't I receive the right amount of cash at the ATM?
I see an extra $1  charge on my statement, why is this?
The exchange rate was wrong?
I found a transfer fee - is that correct?
Can you explain to me the way to verify my top up has gone through?
I have a direct debit I didn't make
I'm not recognizing the card payment.
top up google pay, is it possible?
I did a transfer but its still pending
I see some transactions that I don't recognize.  I think someone stole my details.
Can you tell me how to top up on my card?
Tell me how to top up my account using bank transfer.
Transfer unable to be completed, states 'declined'
I would like to track the card you sent to me.
I'm cancelling this charge. I still have not received what I bought from these people a while ago.