Instruct: Classify the given online banking query into its corresponding intent.
Query: I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
I have a question about fee for cash withdraw.
Why do I see an extra fee on my statement?
Why did you decline my transfer?
Do you have a list of the cards and currencies supported?
The app is saying I made a withdrawl but I didn't.
Is there a fee for currency exchange?
I think a payment I made with a card was cancelled.
Hurry and refund me, I am waiting
Why hasn't my cheque processed?
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.
What is the maximum number of transactions that I can put on a disposable card?
I deposited a cheque a week ago but have yet to receive the cash.
Please could you give me a refund
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
How long does it take for a refund to appear?
How do I order a disposable virtual card?
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
How do I start an exchange between GBP and AUD?
What currencies can I use to top up my account?
There is a direct debit fee in the App that I didn't do.
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
I did a payment but the app cancelled it.
My disposable virtual card wouldn't process my payment?
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?