Instruct: Classify the online banking query into its corresponding intents.
Query: My credit card got declined for top up! What's going on? Can you check on why it didn't go through?
I tried topping up my account but it failed, can you help me?
How can I receive money from my friend?
Can I have a new card shipped to China?
I do not see the card PIN anywhere?
Do I need a photo ID to activate a my new card?
are SWIFT transfers an option?
Do I get charged if I top up with my European bank card?
What's the deal with verifying the top-up?
How come my money hasn't shown up yet?
How long does it take for a bank transfer to show on my balance?
Where can I check out the source of available funds in my account?
What is the first step I need to make for being able to access my account?
How do I troubleshoot my contactless?
The ATM cancelled a transaction on me when I was trying to get some cash out.
How do I change my account details?
I deposited a cheque but the cash hasn't arrived yet
where did my funds come from?
Why did I get charged one pound seemingly randomly?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
When I made a cash transfer abroad the wrong exchange rate was applied
Can you explain why my payment was charged a fee?
I can't verify identity through the app.
Could you please tell me why my purchases from this morning say payment is pending?
I would like to know if you use Visa or Mastercard.
I can't do the verification.