Instruct: Classify the given online banking query into its corresponding intents.
Query: Why can't I topup my account?
What was the issue with my topping up?
Where can I check out the source of available funds in my account?
According to the app, I got cash from an ATM but I haven't made any transactions.
How can I access my account when I have lost my phone?
I lost my phone, what should I do?
What are my options for holding money in multiple currencies?
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.
Does the auto top-up have any limits?
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
The ATM wouldn't allow me to withdraw money
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
If I see a payment in the app that I don't recognize, what should I do?
What currencies can be used for top up?
I need to close my account.  Your company is terrible!
Can you tell me how many currencies I can hold?
I got charged a fee for transferring money.
Is there a way yo change my PIN?
What do I do to unblock my PIN?
Will my GPB update my salary
My transfer is stuck pending? How do we fix it to it goes through?
I have young kids. Can they use this service?
Is there a charge for exchanging foreign currencies?
Why am I unable verify my id?
What currencies can I not hold many in, if so what are they?
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?