Instruct: Classify the given online banking query into its corresponding intent.
Query: I am missing my refund.
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
Why does it cost more to pay with my card?
I want to use a cheque to pay.
Why was there an extra charge because I used my card to pay?
What if I type in the wrong PIN too many times?
Will I be charged for topping up my account using a bank transfer?
Is there any way I can get more physical cards to use with my account?
There is a strange charge on my debit statement
Can you please tell me why I cant get money from the ATM?
Why are my withdrawals suddenly being declined?
Where did my deposit for my source of funds come from?
There's an error with the rate that is charged.
How can I prove I am me?
Please provide me with the restrictions of the disposable cards.
Can I receive a refund for an item I purchased?
Why are top-ups being verified?
How long does it take for something to be delivered to the U.S?
are multiple currencies acceptable?
I am unable to access my app due to forgetting my passcode.
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
Can I add money to top up my account via a bank transfer?
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.
What do I need to know about topping up?
Help! I'm missing money, I deposited a cheque but its not showing on my balance.
I was charged twice for an in-store purchase that I thought was declined.  My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.