Instruct: Classify the online banking query into its corresponding intents.
Query: I prefer to get a Mastercard.
Can I use a Visa or Mastercard?
I don't recognise a Direct Debit payment
A payment that I didn't make appears in my app.
I believe that the rate of exchange for my cash withdrawl is incorrect.
I need my PIN unlocked.
What should I do if I think someone stole my details and used my information to make some transactions?
I'm having problems with ID verification
I would like to get a physical card, but I don't know how. Can you help me?
Where can I deposit cash to top up?
If I exchange currencies on a regular basis, is there a discount?
After I transferred money the balance remained the same.
I was charged a hidden fee when I paid with card.
How to access my virtual card
I have a card that was deactivated can I reactivate it?
when will my transfer clear
Can you tell me more info about virtual disposable cards?
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
I am having a huge problem with my card being declined and it's really important that I top-up today.  Would you please look into this further and let me know how I can get this fixed?
How do I go about ordering another card?
How long does it take to get money from Europe?
I did not receive my purchase, how do I cancel it?
I was attempting to top up with my card but the money has vanished!
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
Do I need to set a limit on auto top-up?
When will I receive the cash payment from the check I deposited?