Instruct: Classify the given online banking query into its corresponding intent.
Query: I am unable to get cash from the ATM
The ATM won't let me take out cash
I want to exchange USD and GBP with the app
why does it take so long to verify my id
how to recover my passcode
I made a top up yesterday but it's still pending.
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
The machine gave me the wrong amount of cash.
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
I went to top up my card and it was cancelled.
Am I able to return an item for a refund?
There is money missing from my account.
I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
i noticed that the funds were returned to my bank account. What happened?
I tried withdrawing but my cash is not showing up?
Why did I not get the amount of money I requested?
What are the charges for topping up US card?
Can I reset my PIN if it is blocked?
Are you going to charge me to collect the money?
My plans may change so I may need to change from GBP to AUD.
When I got cash I was charged an extra fee!  Explain!
I am being charged the wrong amount on my card.
Is there an issue with my card payment as it has not gone through.
Are the delivery days flexible?  My schedule only allows me to be a available on specific dates.
After I transferred money the balance remained the same.
How does one send me money?