Instruct: Classify the online banking query into its corresponding intents.
Query: Can you tell me why I was declined from getting cash?
Why was my withdrawal declined
I have lost my phone or it has been stolen.
I need to update my demographics.
Please provide details on how to top up my account using transfer option
How can I go about getting a refund?
My beneficiary didn't receive my transfer
there is money in my account that i didnt put there
What cash machines will let me change my PIN?
Are there businesses that don't accept this card?
Can I get more cards just incase?
Why would my payment for my card show as pending?
Is there any cost to change foreign money to local?
How do i receive a physical card?
Do I have to go to an actual bank to change my PIN?
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.
My ID verification hasn't gone through yet, but can I use my account anyway?
I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.
I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee!  I never would've made this withdrawal if I'd known I'd be charged so much.
Please tell me which fiat currencies you support.
What's going on with my card? I've tried multiple times and it never goes through.
I got less cash than what I specified for through the ATM.
i need to top up by card.
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
In the app I see a direct debit that I don't recognize.
I have a disposable virtual card. Is there a limit to how many times I can use it?