Instruct: Given an online banking query, find the corresponding intent.
Query: How to receive virtual card?
Is there a way to get a virtual card?
Must I verify my identity?
My payment had a wrong exchange rate.
I want to get a refund.
Why cant I transfer to my account?
Help me.  My phone has been lost or stolen!
My payment has been declined several times.  Can you help me?
I'm not sure what to do about the PIN, because I don't have one yet.
I must have entered my PIN wrong.
I want to know how to transfer money with my credit card
Why am I being charged to transfer funds?
I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
I tried to pull cash from an ATM but it wouldn't let me.
Will you accept my credit card?
I am not happy with your service and request that my account be terminated!
I had to pay one pound more than the set price!
How long until the card arrives?
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done
I've changed my mind on an item.  How do I get a refund?
I transferred money from the US, How long does it take?
What locations can I get money from?
How can I use my American Express to add money into my account?
I tried to top up and suddenly my money disappeared
Does this app allow currencies to be exchanged?
How long does my top up pending last?