Instruct: Classify the online banking query into its corresponding intents.
Query: Is a SWIFT transfer acceptable?
How much would I be charged for a transfer?
Should I complete my security verification before I can use my account?
The machine only paid me a hundred when I wanted 20
How long until my new card gets here?
Why hasn't my top-up gone through?
I withdraw money abroad but I didn't get the right amount.
Why is my exchange rate wrong?
My virtual card is just not going through.
How do I top up using my card?
When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.
What are the fees imposed when I make a transaction?
Where's the money from my transfer from Europe?
Can I get an item refunded?
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?
I want to reverse a transaction I did this morning
Why i'm I being charged an extra pound
Will this card work at any ATM?
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
Do I get a discount if I exchange currencies a lot?
Why was a fee added to my bill when I used my card?
I've got a repeated tranasaction on my card.
Will I get charged for sending out more cards?
What steps can I take if someone else is using my card?
Tell me what I should do after my card expires.
How do I replace a stolen card?