Instruct: Classify the online banking query into its corresponding intents.
Query: Can you help me retrieve my card?
What do I do if my card was stolen.
my statement contains an unknown payment
How can a payment be declined
A fee came along with me paying with card
How can I get disposable virtual cards?
How do I verify my identity online
Is there any way I can get more physical cards to use with my account?
You advertise no fee when paying with a card then my statement shows a fee.
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
Why was a payment cancelled on my account?
How many currencies can I have money in in my account?
Help me unblock my account.  I entered the PIN wrong too many times.
What is the refund procedure?
My top-up hasn't gone through, what happened?
There is a duplicate charge on my account.
I going to be traveling, can I set up auto top-up if I run low on money?
Why didnt my top up go through
I want to use my account before identity verification
My new card just arrived, how can I activate it?
What fiat currencies do you support?
Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
I am not in the UK can i get a card?