Instruct: Classify the given online banking query into its corresponding intent.
Query: Help me cancel a transfer.
A transfer has to be cancelled.
I need to track the card sent to me.
which identity details are required
Do I have to go to an actual bank to change my PIN?
Is it possible to exchange USD and GBP on the app?
Help, my phone was stolen, please advise!
Why hasn't my transaction been completed?
My cash deposit from a week ago is still not in my account. Can you help me please?
Please help me.  My card is missing.
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
I am still waiting for a money transfer to appear.
I received the wrong amount of cash from the ATM. Can you help?
I did not get my virtual card yet, Why?
Help me verify my identification.
Is there a way to track the new card you sent me?
I don't have my passcode to access the app.
I tried and tried, but I could not complete my transfer. Tell me what is wrong.
Is it possible for me to top up with a cheque?
I made a purchase this morning, and it is showing as pending.
I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?
I see a strange payment in my account.
Where's the button to top up with a cheque?
How long does it take for a transfer to reach my account?
Please tell me how to change my pin.
how long does it take for a transfer to arrive