Instruct: Classify the online banking query into its corresponding intents.
Query: Why is my card payment still a pending transaction?
The payment on my card shows as pending.
Are there specific ATM's I can use with this card?
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it
With my new card, how may I activate it?
Why can't I take money from my account?
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
I got less than what i asked for in the ATM, why?
I need to reset my passcode. Where do I go to do that?
Do I get charged for withdrawals?
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
What is the source of funds for my money?
Why do we need to verify top-ups?
i have a pending top-up
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?
I can't use the app.  My phone is lost at the hotel.
I need to reverse a transaction
Why am I being declined?
Why hasn't the money transfer arrived yet?
I was removing a dollar amount from my account and now don't have access to my card.
Any place that takes Mastercard would be fine.
When can I expect money to be transferred to my account?
What are your exchange rates calculated from?
I lost my phone. Can I use my card without the app?
I want to change my account details.
I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?