Instruct: Classify the online banking query into its corresponding intents.
Query: I was making a purchase and it was declined and I wanted to know why.
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.
my card was frozen due to putting in the wrong pin too much.  how many tries do i have
How can I get a virtual card for a one-time transaction?
The amount of money I pushed at the atm machine did not come out of the machine.
Do you know how I can verify that I did a top-up to my card?
Why is my money not in my account. I have already sent it out.
I am seeing inside the App a some cash withdrawal that is not mine
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
My transfer didn't complete. Why can't I access funds?
Can I use my bank account to send me more money?
I need a physical card.  What are the fees?
How can I create another card linked to this account?
What does it mean if my top-up has not gone through?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
I tried to make a transfer and it failed.
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
My card is about to expire.  How do I order another?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives
What happened to the money that I deposited?
If I need an additional card, is there a fee for that?
My latest transfer seems to be missing.
Do I have to pay extra if I use an international card to top up my account?
Why was my withdrawal requested cancelled by the ATM?
Why am I not allowed to add a certain beneficiary?
I need to add money to my account. Can I do so via bank transfer?