Instruct: Given an online banking query, find the corresponding intents.
Query: Why would there be an extra charge on my app?
Why did you charge me extra?
What's the reason for needing to verify my identity?
What is the expected delivery date of my card?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
Can you explain your exchange rates basis?
Whats types of currency can I exchange?
the exchange rate was different than expected
Are there any limits if I use these virtual cards?
What is the reason for my beneficiary to be disallowed?
My card isn't working at all, I need assistance. It's really frustrating.
Do I pay extra for exchange?
Help my find the verification code on a top-up.
Will there be a charge for exchanging foreign currency?
Why do i have to verify my top-up card?
I can use this card at which ATMs?
I am still waiting for a money transfer to appear.
How long will it take to transfer from europe?
How can I exchange AUD for GBP?
Are there limitations to what currency I can hold?
I went to look at my top-up and it was canceled, can you tell me why this happend?
How long before transferred money shows up?
Can I change my PIN at any ATM?
What fiat currencies do you support?
My phone was taken yesterday, is there something that I need to do?