Instruct: Given an online banking query, find the corresponding intent.
Query: I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
Can I use any card and currency?
A card has been sent to me, how do I track it?
Why can't I complete my transfer?
I am inquiring about why there was an extra fee charged when I used an ATM.
I can't find the auto-top up option.
Can I use the app without my phone?
How long does it take in Europe to do a transfer?
Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.
why don't you accept american express for adding money to my account
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?
how can the money machine keep my card what do i need to do?
What do I do if there is an electronic debit that is not correct?
I want a refund on this.
I tried to transfer money but it didn't go through
May I get an account for my daughter?
Where in the app do I go to verify my identity?
The ATM didnt return my card!
My card gets rejected when I try to use it
I am seeing in the App a diret debit that its not mine
Why has another fee been placed on my statement?
Why didn't I receive the right amount of cash?
Is verifying my identify important?
I can't recognise this Direct Debit payment.
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?