Instruct: Classify the given online banking query into its corresponding intent.
Query: My card has not been delivered yet and its been a week since I ordered it, please help
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
How much is ok for me to top up with?
We want to start a college fund for my daughter.
I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
I got less money than I asked for.
My refund is not here yet
How much will it cost me for a SEPA transfer?
Are cards available to those outside of the UK?
Seems like my card payment has been cancelled
I shouldn't be charged any fee for transferring .
Why hasn't my payment gone through yet?
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
How much can I withdrawal in one month without incurring fees?
How can I tell if there will be a fee added to my payment or not?
I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?
I bought some things in the morning but the payment shows as pending
What if I don't want to disclose all of my identity details?
Is American Express accepted?
i bought the wrong size and would like a refund
Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.
Why would my payment still show as pending?
the exchange rate was different than expected
My phone has been lost or stolen