Instruct: Classify the given online banking query into its corresponding intent.
Query: Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.
My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?
Please tell me why I was charged additionally when I used the card.
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
Please tell me the types of currency I can hold.
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
What is the time for a transfer?
I am still waiting for a transfer to show up
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.
I have a trip coming up and want to add money automatically.
Is there an issue with my card payment as it has not gone through.
Do you support countries other than mine?
My credit card got declined for top up! What's going on? Can you check on why it didn't go through?
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
How can I transfer money to this account from another bank?
I wanna revert a transaction i did this morning.
Will I get a visa or Mastercard?
I moved and need to change my personal information.
How do I cancel a recent transfer?
What's your refund policy if I bought an item from you?
A transfer to my account was denied.
can I use my card before identity verification?
Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.
How many different cards can I have for my account?
I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.
Can I use my American Express card to add money into my account?