Instruct: Classify the given online banking query into its corresponding intent.
Query: DO I have to be 18 to open an account?
What about my children?
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
What steps do I need to take to exchange currencies?
how long does it take for a transfer from Europe to go through?
I would like to request a card.
Why didn't my top up work?
How long does it take for a transfer to show up in my account?
Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
I purchased something and already received it, why hasn't the money taken out?
What countries do your services support?
How can I tell if an AMT will take this card?
Why did you guys charge me an extra €1?
Where do I order a virtual card?
Are there ATM fees?
How can I change my PIN without going to the bank?
Is there any fees associated with receiving money with this account?
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
Can I change my in at all ATM's?
Why did you charge me for taking out cash?
How would I be able to make changes to my personal details?
Where do I have access to a virtual card?
How do I see the source of my money?
How long does the "pending" period of a transfer take?
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
Can I apply for one of your cards if I live in the EU?