Instruct: Given an online banking query, find the corresponding intent.
Query: I placed a cash deposit in my account but I can't see it yet.
I deposited cash this morning, but it is not yet available.
The ATM would not give me cash,why?
Could you please put a freeze on my card?  There are some payments on it that I don't know where they came from.
i am express delivering my card to the us, how long will that take
Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.
Why hasn't my card arrived yet?
Why is there a fee on my money transfer?
My transfer failed, why?
Why is there an additional fee showing on the statement I received?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
where do i find out about exchange fees
Can I get my friends to add money to my account?
What cards do you accept to top up my account?
I returned something to a  store but can't see my refund.
I'd like to order another card
I can not find my refund.
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?
What are the sources for the funds in my account?
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
I am trying to find out how to exchange currency X with currency Y.
Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?
My top up card needs verification and I don't know how to do it
What do I do to Top up my card?
My account was charged a fee. When did you start charging extra for card payments?