Instruct: Classify the given online banking query into its corresponding intent.
Query: Why do I see a random withdrawal in my app?
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
What are these fees i am paying?
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.
I deactivated my card but would like to reactivate it.
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
There has been a red flag on my top up.
Can I increase my top-up maximum?
I won't be pleased unless I get a Mastercard.
I would like to re-activate my card, it was previously reported  lost but I found it this morning.
What do I need to do to get a card?
I topped up my account but the app failed to process it.
Is there a way to link the card i just got?
What kind of cards are supported?  What currency?
Card payment didn't go through.
My card wont work at an ATM
Why can't I transfer money to a beneficiery?
The exchange rate for my withdrawal was wrong.
I heard you have an auto-top up option, where do I find that?
How do I verify my identity online
I lost track of my card
Is there a fee for sending out more cards?
I need help from someone in your department with finding my nearest ATM.
What steps do I need to take to exchange currencies?
Do I get  a mastercard and visa?
Where can I find the exchange rate for my transfer?