Instruct: Classify the given online banking query into its corresponding intent.
Query: how long until a cash withdrawal will show on my account
Why is the cash withdrawal under pending?
Why did you revert my top-up?
I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!
I have a new phone number and need to edit my contact information.
Why did they charge me an extra $1?
I already got my item but just got my money back
What do I do if I already had a card with you guys?
How do I check to see why my card payment was declined?
I tried topping up my account but it failed, can you help me?
I can't see a refund for a return I completed recently.
Why do you ask for top-up verification?
I cannot remember my passcode, is there a way to retrieve it?
There's a card payment I didn't make
Is it possible to get a disposable virtual card as well?
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
Is it possible to get a refund for the item?
My source of funds require verification.
Can you please tell me why I was charged an extra fee on my transfer?
How long does it take for my payment to process?
My card did not work at store.
I logged in wrong and am blocked, how do I log in?
I was informed that transfers were free. I noticed I have a fee but why?
I need to transfer money into my account, and I don't know how to do that.
Can I deposit money using Apple Pay?
Is identity verification required for me to use my account?