Instruct: Given an online banking query, find the corresponding intent.
Query: I do not know where the transaction is.
I transferred some cash and it didn't arrive
I want to transfer money. How do I do that for my account?
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!
Why am I being charged again?
Is there any type of fee for currency exchange?
Can you tell me why I wasn't able to complete my transfer?
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
Are there fees for receiving a SEPA transfer?
what steps do i do to get a real card
I made a transfer and was charged an extra fee!
I'm confused as to why my transfer is still listed as pending on the website.
Where is the cash deposit I made?
help, lost my card
what are the steps to activate my card?
Why do i have an extra fee on my statement?
Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?
I need assistance addressing a direct debit that I did not do myself.
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
How's the exchange rate looking right now?
How can I tell the source for my available funds?
Last week I put a cash deposit into my account and it is still isn't there.
with what can I verify my identity?
I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
It seems I need to get information on limits for top-ups.