Instruct: Given an online banking query, find the corresponding intents.
Query: virtual card won't work for me
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
How long should it take for my new card to arrive in them mail? What should I do if I never receive it?
What is wrong with my top-up?
What cards do you accept to top up my account?
Can I get some help to get me card activated?
What is my identification used for?
My refund is not showing.
My money hasn't been deposited yet. When will it be?
Can you help me? I have a duplicate transaction on my account and I don't understand why.
Why do I see a fee when I do a transfer?
Hurry and refund me, I am waiting
Will the duplicated payment be refunded?
I just got my card.  It's not linked yet--how do I do that?
How can I update my personal information after moving?
I would like to better understand why my pass-code is not working.
What may be the reason that my transfer did not go through?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
think someone is using my card with permission
what are the locations i can withdraw money
The atm wouldn't give out cash
I would like to get some extra cards?
My bag got stolen with all my cards. Can you please cancel my card and send a new one?
How much does each transfer cost?
One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks
Am I able to order a disposable virtual card?