Instruct: Classify the online banking query into its corresponding intents.
Query: Is American Express supported for adding money into my account?
why wont my american express work to add money
Is there a reason for my top up to be cancelled?
The recipient can not locate funds.
I requested for a top-up but it has not reflected
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
Is my account accessible even though my verification of my identity has not passed yet?
Do you accept SWIFT transfers?
If I need to make an exchange from USD to GBP, how can I do so in the app?
Can I put my old card back in the app?
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
Can you help me get a disposable virtual card?
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
Some cash withdrawal that I didn't make showed up in the app.
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
How long does it take for a cash withdrawal to show?
Is it possible to order a virtual card?
Which currencies will you exchange?
What currencies can I use to top up my account?
I might need to exchange between USD and GBP, is this possible with your app?
How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
How to receive virtual card?
beneficiary transfer problems?
Is there a limit to how much I can top up?
The app has rejected my top up.
I can't recall my password.