Instruct: Classify the given online banking query into its corresponding intent.
Query: I purchased something abroad but the exchange rate is incorrect.
The exchange rate given to me after a purchase, was incorrect
I did a card payment but its status is still coming as pending. Please check and inform when it would complete.
Why did using an ATM cause me to be charged an additional fee?
I placed a cheque but the funds aren't there
I have a cash withdrawal that I do not recognise.
Are there any restrictions for the disposable cards that I need to be aware of?
I paid two weeks ago and just got refunded
I have a pending transaction
I need a disposable virtual card.
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
How soon will my balance be updated to reflect my transfer?
Can other people top up my account?
When will I get my money? It's been too long.
I did not get the right amount of cash from the ATM.
It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?
What is the refund process?
How long does it take for money to reach my account?
How can I update my details since I moved?
I've been waiting for a top up to come through for over an hour and I need the funds now.
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
What are the cards and currencies that you support?
$20 came out instead of $100
Where do I look for cash top up?
Please can i get a disposable virtual card as well?
Please tell me which fiat currencies you support.