Instruct: Given an online banking query, find the corresponding intent.
Query: What went wrong with my transfer?
Why would my transfer result in a decline message?
I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?
What happens if a merchant doesn't accept  you payment?
I can't use the app because I got mugged yesterday and they took everything. Please help.
Do I have a $1 extra fee on the statement?
What are the exchange rates?
Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?
I need some money transferred ASAP, how long does the process take?
I need assistance addressing a direct debit that I did not do myself.
Can i receive transfers from my employer to this account?
I would like to activate my card what do I need to do?
Why was I charged for cash withdrawal?
The app doesn't think it's me.
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
My card is stuck inside the ATM.
Transfer has failed.
What is the process to get a new card when your old one expires?
My card got blocked, how do I reset?
My card has not come in the mail yet.
I lost my phone. Can I disable to app?
my friend has not got the money I sent last week.
How do I verify my source of funds?
The app passcode has completely slipped my mind.
What are the top up fees for using an European bank card?
I deposited cash into my account and I'm having trouble seeing it on my account.