Instruct: Classify the given online banking query into its corresponding intents.
Query: What has to be done to verify my identity?
How can you assist on verifying my identity?
Can you tell me if there are limits to disposable virtual cards?
Why was one of my transfers declined?
What are the charges if I exchange foreign currency?
How do I top-up automatically?
Can I use your app to exchange between USD and GBP
When do i activate auto top-up?
Do I get charged if I top up with my European bank card?
Why did the ATM cancel my transaction
I locked myself out of my account, how do I unblock my PIN?
Someone stole my card!
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Can it automatically top up my account?
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
Why do I have a transaction showing multiple times?
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?
I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?
Why is the exchange rate on my card wrong?
Where is a Mastercard ATM?
My card payment has failed.
What is this strange payment in my account?
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?
Can I have more than 2 disposable cards?
I'm having money transferred from Europe, how long will this take?