Instruct: Classify the given online banking query into its corresponding intent.
Query: I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?
I found the exchange rate for my cash withdrawal is wrong
how to delete account, not happy
Is there a charge for transfers?
Do yo charge a fee for exchanging foreign currencies?
What is the return policy?
For some reason I am unable to preform a transfer to a beneficiary.
i need to know about exchange rates
How long will my most recent transfer take to go through? The recipient needs the money urgently.
Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.
The card payment didn't work
My payment has not been accepted.
Is it possible to exchange USD and GBP on the app?
Can I have money of different country of origin.
My funds are not transferring to my bank. Why is this not working?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
It seems like a transfer is pending.
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?
Will I be fined for topping up by transfer?
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
Why is it showing that my account has been charged a dollar that is showing as pending?
I thought that transfers are free. Why was I charged an extra fee?
how do i get into my account and edit my details
Why isn't my topup working?
Which part of the app do I order virtual cards from?