Instruct: Classify the given online banking query into its corresponding intents.
Query: I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?
My card would not work at a shop.
A payment is pending
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.
Your machine took my card. How do I get it back?
My cash withdrawal shows as pending still.
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
How many payments can I make using a virtual card?
Which card would I get, Visa or Mastercard?
I was charged a fee for the transfer, but can you tell me why?
I was charged a fee when buying stuff with my card.
What does pending payment mean?
My friends would like to add to my account. What is the procedure?
My top-up hasn't gone through
When I went to get cash, it was declined!
What's the limit for disposable virtual cards?
Will my other US credit card be accepted?
Does it cost money to top up?
Where do I go to terminate my account?
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!
Why is it taking so long to update my balance transfer?
I tried to withdraw $100 but only got $20. What happened?
Is the EUR accepted for exchanges?
Is it on purpose that my payment has been returned to my account?
I got married and need to change my name.
What kind of charges should I expect to exchange currencies?