Instruct: Classify the given online banking query into its corresponding intents.
Query: Please could you give me a refund
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
Is there a fee to make a transfer?
Where is the tracking number for the card?
I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.
My card shows a cash withdrawal I don't recognize.
Can I get a new card even though I am in China?
why can't my beneficiary make transactions?
How do I change my card PIN?
I will be traveling.  Can I add money automatically?
What are the steps I need to do if I have a stolen card?
I'm concerned because my cash withdrawal is pending.
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
I am not recognized by the app.
Why is the check I deposited this morning not showing up?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
My top up isn't in my wallet.
I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?
Why is verifaction required for my Identity?
Why has my top-up not worked?
how many uses are the disposable cards good for?
Does the package with my card have tracking?
I could not get the top-up to go through
How do I top up my account using transfer?
The top-up card is verified how?
You can use it anywhere that accepts Mastercard.