Instruct: Classify the online banking query into its corresponding intents.
Query: How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
I topped up but it isn't in my account
How do I use the app to exchange currencies?
Do you have a limit for someone's age?
How do I see the source of my money?
Do you allow currency exchanges?
How can I find out about an extra fee on my statement?
what happened to the money after i put in the wrong info and it got declined
I deposited a cheque but I don't see the funds in my account.
Explain the extra ATM fees.
I have not received the completed transaction.
Can I change my pin number at a cash machine?
I received a returned payment that I made.
how much do I have to pay for exchange of currency?
The exchange rate was incorrect for an item I bought.
While abroad, I got cash, and the exchange rate applied is wrong.
Will I be charged for topping up my account using a bank transfer?
Help me unblock my account.  I entered the PIN wrong too many times.
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
In the US, how long is the wait for a transfer?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
Transaction refund missing from my statement.
I need more physical cards.
Why does my identity need to be verified?
For what reason did my top-up get cancelled?
Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?