Instruct: Given an online banking query, find the corresponding intents.
Query: Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Why is their a charge pending on my card still?
If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
I got cash abroad and the exchange rate applied is wrong
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?
how do i track the moeney
How do i change my identity?
If my PIN number is rejected, how do I solve it?
I just checked and my payment was cancelled, why?
Where are you cards supported?
Will you guys do Visa or Mastercard?
What do I do if I believe to be a victim of credit card fraud?
How can I move money from an account at another bank to this one?
What is the max amount of disposable cards I'm allowed.
I deposited a cheque a week ago but have yet to receive the cash.
I lost my wallet and all my cards were in it.
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
How can I exchange currencies using your app?
At what age can my children use your service?
Why is there a charged fee for debit or credit card payment?
Why verify the top-ups?
When my card expires what is the cost of a replacement and how fast?
My card is stuck inside the ATM, what am I supposed to do?
What countries can I use my account in?