Instruct: Classify the given online banking query into its corresponding intents.
Query: I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product!  I refuse to pay for something I never got.
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
Do you have to be 18 to make an account?
Can I choose when my card is delivered?
I can't get my Google Pay Top to work. Are there any issues on your end?
Set a new PIN please.
Why hasn't the transaction I did to my friend arrived yet?
Can I make a contactless payments?
Am I allowed to hold money in multiple currencies?
Can I top-up by cheque?
Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?
Does it cost to top up my card?
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
How often can I top up my account?
Is there a fee for european bank cards?
If I want my son to have his own account is that possible?
I must change my PIN as soon as possible.
How do I verify my source of funds?
My top-up funds aren't available yet.
In the exchange and holding, what fiat is allowed?
I am traveling, what can I do to set up auto top-up?
$1 charge in transaction.
How do I turn on my new card?
I hate this company! Can you delete my account?
How can I locate the virtual card?
I'd like to get another card