Instruct: Classify the given online banking query into its corresponding intent.
Query: I need to change my contact information.
I must change my address.
When I got cash, the exchange rate applied was wrong.
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
Why does my transfer say it is pending?
I do I top up from my Apple Watch?
Can my children open an account?
I cant prove who I am
What do I need for the identity verification?
Where do my funds originate from?
I bought something and now I want a refund.
What is the fee to top-up my account
I didn't get the all the cash i wanted from the atm
I want a refund
I was charged a fee when I transferred my funds, why?
There is a fee for a transfer, please explain that to me.
Where can the pin be located?
Can I auto top if I'm low on funds?
What should I do if I lost my phone?
How do I transfer money from one bank account to another?
There is  a charge I don't recognize.
I already have a card and want to link it
is it possible to top-up with google pay.
I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset.  I want a refund as I now refuse to pay for the product.
My money transfer has not happened yet
help, I see money missing I didn't take out.