Instruct: Given an online banking query, find the corresponding intent.
Query: Why is the exchange rate for my payment incorrect?
Why is your exchange rate so bad?
Can I use SWIFT transfers?
What is the closest ATM?
A payment is pending
I need to change my contact information.
I moved to a new city and need to change my address
I'm wanting to get a Visa card today.
I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
Can you help me track my card?
I think my pin has been compromised, what do I do?
how much do I have to pay for exchange of currency?
Does it cost extra to send out more than one card?
Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.
How do I go about ordering another card?
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
My top up says it is still pending
My top up is still pending
For some reason my card payment hasn't worked. what can I do to look into that?
When do you charge fees on accounts? I just saw a charge on my statement.
i want to get a card but i live in the US
I want to cancel my card. I think someone else is using it.
When I got cash, the exchange rate applied was wrong.
Why  am I being told this  transfer will not  go thru