Instruct: Classify the online banking query into its corresponding intent.
Query: How long does it take for a card to arrive?
Send me my card now! ASAP
I requested a refund but can't see it.
I sent money to my family last Friday but they don't have it.
Please help me!  My physical card isn't working right.
What is preventing me from adding a specific beneficiary?
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
The top-up card is verified how?
I made a bank transfer and the balance hasn't updated yet.
I sent a transfer and it has been pending for awhile. How long will it stay pending?
How do I get Top Up to work in Apple Pay?
Why is this payment pending?
Why is the exchange rate different from what I expected?
I need to know the process to transfer money into my account.
Can I have more disposable cards?
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
The item i bought exchanged rate was incorrect.
Do you have a list of the cards and currencies supported?
Can I track when my card will be delivered?
How do I cancel a transaction?
The exchange rate was not correct for the item I bought.
Is topping up with Apple Pay possible?
Why is my top-up showing as reverted?
I don't think I should have been charged a fee to use my card.
How do I go about exchanging currencies with this app?