Instruct: Classify the given online banking query into its corresponding intent.
Query: When I got cash I was charged an extra fee!  Explain!
I hate this ATM, it charged me an extra fee, Why did it charge?
Can I make an account for my kids?
Can I stop a transaction?
What is the foreign exchange rate you will apply?
I lost my phone. Can I disable to app?
I took out some cash from the ATM but it is still showing the transaction is pending.
I need another card
A payment on my statement is wrong.
Please explain why my payment was declined? I thought everything was good.
Why is their a charge pending on my card still?
The exchange rate for the money I took out in a foreign country is wrong.
What are Interbanks current exchange rates?
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?
I couldn't get the money I needed.
Card payment is showing as pending
Why has my card been declined?  whats the deal?
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
What's the process for topping up my card?
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.
Where can I see where funds came from?
I need a refund on a direct debit that shows in the app because I did not make it.
Is it free to transfer money or is there a fee?
Where is my card PIN?
Which currencies are allowed?