Instruct: Classify the online banking query into its corresponding intents.
Query: My top up isnt working
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
What steps are taken to transfer money into my account?
Is there a maximum for top-ups?
The attempted transfer failed.
Is there a fee for transferring money
Can I top up using my apple watch?
Show me where I can see the PIN?
Is there an alternative to a physical card?
Can I create my own top-up limit?
I'd like to get a refund for something I bought, is that possible?
Why did I get charged a fee for transferring money?
Are currency exchanges free?
I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?
Why can't I top up by cheque?
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
Can you explain why my Google Pay Top isn't working?
I deposited a check, but haven't received the funds for it.
What's the exchange fee?
Can I use SWIFT transfers?
What does it mean when a cash withdrawal is pending?
how come my withdrawal rate is wrong for my cash withdrawal
Do I pay extra for exchange?
I entered my pin wrong  too many times.
My recent transfer didn't go through - why not?
What do I do if I forgot my PIN?