Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I still waiting for a transfer?
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
Could you explain your rules for ATM fees?
I need to deposit money to my account
When will my transfer move from pending to confirmed?
i didnt make these transactions, i think my card details might be stolen
My card is stuck inside the ATM, what am I supposed to do?
Can i make transactions before identity verification?
What fee will be charged for exchanges?
Why does it cost more to pay with my card?
Show me where I can see the PIN?
what is this fee for transfering
what is the average wait for transfers
I am not comfortable verifying my indentity.
Who do I call to activate my new card?
Is my card frozen?
How's the exchange rate looking right now?
My top-up never worked
My app says that I'm not verified.
What documents do I need to validate my identity?
What do you demand for identity verification?
My top-up is not working. Why is that?
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
I added money to the card but the transaction didn't go through
What US cards do you accept?  I only have 1 other.
What is the max I can top up?