Instruct: Classify the online banking query into its corresponding intents.
Query: I have a withdrawal waiting to go through.
how long will my cash withdrawal be pending for?
What's going on with my card? I've tried multiple times and it never goes through.
I used my card top-up but all of the money is missing.
Who can send me money?
I don't want this account anymore, how do I delete it?
I got charged two times for a transaction
Help me. My transfer was declined. How could this happen?
I got charged a fee for transferring money.
I was charged too many times for one transaction.
Can you explain to me the way to verify my top up has gone through?
I have used all my PIN tries, what now?
There is a transfer not showing on my account.
How long do I wait for my PIN
If I want my son to have his own account is that possible?
Do you charge for sending out more cards?
My identity isn't being accepted, what should I do?
Can you tell me what this fee is on my statement?
I am still awaiting the money I put into my account this morning.
I need to transfer money to my account from another bank
I couldn't make a transfer because it was declined
What is the return policy?
I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
Why can't I see a transfer to my account?
What's the reason for needing to verify my identity?