Instruct: Classify the given online banking query into its corresponding intent.
Query: Where can I find the verification code for the top up card?
Tell me about verifying top-up
I have been overcharged.
I am traveling, what can I do to set up auto top-up?
My top up says it is still pending
I have an account at another bank, but I want to transfer some of the money to my account here.
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I have a Visa and Mastercard, can I use these?
Is payment required to get a card of my own?
where do I go to top up with cash?
How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.
Why won't you accept my payment? I keep trying with this card and it's not working.
Can I convert currency with the app?
Why is this payment on my app
How did the extra charge on my card come in effect?
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
I decided I no long want something that I ordered, and want a refund. How do I go about doing that?
After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.
Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.
How can I hold and exchange fiat currencies?
I have a payment that I didn't make.
I received a fee I should not have.
When is a payment I made with my card going to clear>
I do not need GBP, I need AUD, how do I convert it?
I don't see my top up in my wallet.
How can I go about getting a disposable virtual card?
Are there any discounts in exchanging currencies frequently?