Instruct: Classify the online banking query into its corresponding intents.
Query: I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
I didn't make a payment that shows in my app.
There is a pending 1£ charge on my statement.  I haven't purchased anything for 1£.  Why is it on my statement?
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?
I can't do any business with this virtual card.
A shop I go to didn't let me pay.
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
The app isn't letting me log in, but my info is correct.
I'm expecting to see a cash withdrawal but I'm still waiting.
I was denied cash at an ATM
What should I do if the atm eats my card?
Is there a charge for cash withdrawals? I always thought it was free.
When will I get my money? It's been too long.
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
Is there a charge for SEPA transfers?
I want to request a physical card
How long will my top-up stay pending?
I want to top up by transfering accounts, What do I do?
Tell me why my transfer is pending.
A transaction on my card shows as pending.
I'm still waiting on a payment
This disposable virtual card is not working.
I would like to delete my account now, please.
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?
How do I change the details in my account?
my cash withdrawal has not come out of my account yet.