Instruct: Classify the online banking query into its corresponding intents.
Query: Do you accept cash?
How can I top up my account with a cheque?
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
If I were to do a transfer, what is the rate for that?
Is there a reason my payment is still pending?
I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?
Why was there a fee on my cash withdrawal?
Is there a fee for transferring money
My transaction from earlier needs to be reversed.
How much does it cost to do a transfer?
My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?
How can my friend pay me?
I prefer Visa, can I get that instead?
What if my top up is reverted?
there is a debit i dont recognize
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?
From which age can my kids use your service?
I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
My app shows a payment I didn't make
I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?
Do you support all countries?
Please help me, there is a transaction in the incorrect account.
How long does it take for deliver to the US?
Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.