Instruct: Given an online banking query, find the corresponding intents.
Query: The bank charged me fees for withdrawing cash!
I was charged a fee when withdrawing cash, can you explain why?
When I tried to top up using my card, all of the money disappeared.
Can I deposit a check?
If I bought something I didn't like, can I get a refund?
Could you tell me the fiat currencies that you work with?
I can't figure out how to unblock my pin number. Can you help me?
How can I verify my identity?
How are exchange rates calculated at this bank?
Is there a reason my payments are pending?
How do I edit my personal details?
I want to reactivate my card, I thought I had lost it but I found it.
My card expires very soon.  What is the cost and delivery time to get a new one?
Is it on purpose that my payment has been returned to my account?
I'm unable to verify my identity
I already have a card and want to link it
Are their certain cash machines where I can change my pin?
I tried to top off using the card, but the money just disappeared?
I have heard about these disposable virtual cards but don't understand how they work.
Tell me what ATMs take this card.
Can you provide information for freezing my card immediately?
Can I set it up to add money every few days automatically while I am traveling?
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
I suspect someone used my card.
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?
What is the length of time for money to reach the account?