Instruct: Given an online banking query, find the corresponding intent.
Query: I have been charged an extra fee when buying from your store. Why is this?
How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
Will the transfer show up in my account soon?
How do I change my details?
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
I need to order a new card, can you please direct me to the virtual cards?
Can I receive money in a different countries money?
What number of times can I top-up?
I couldnt get cash in an ATM
My salary is in GBP. Do I need to configure this somewhere?
I believe my card has been compromised because of a strange withdrawal
What method do you use for the exchange rate?
How long will a transfer be pending for?
There is a strange charge on my debit statement
Do I need to set a limit on auto top-up?
Was my card payment reverted?
My transfer was rejected
I may need to dispute a Direct Debit payment.
How long do I wait for a transfer from the United States?
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
Is there a way to view the history on where my funds came from?
I think my transfer failed. What do I do now?
I don't know my password
Is there a top up fee?
Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.