Instruct: Given an online banking query, find the corresponding intent.
Query: I just noticed my transfer was declined and I don't know why. Can you help me?
Tell me why my transfer is declined.
Can I set automatic top ups?
Can you explain the transfer fee that I was charged?
My top-up was just cancelled.
Remove my account immediately.
I need my PIN unlocked.
What ID do I need to verify my identity?
I cannot use my PIN.
I'm trying to use a cheque to top up
How to receive virtual card?
I used my card to get cash then I was charged a fee that I shouldn't have been charged.
My account did not allow the transfer.
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
I'd like to order another card
Help me find the transfer that I did.
What do I do?  The ATM took my card!
How long does it take for money to transfer?
Can i make transactions before identity verification?
I need to know what flat currencies you support for holding and exchange.
What is the charge for exchanging currencies?
Why was there a fee when I pulled cash?
I would like to delete my account. I'm not happy with the service you're providing
I tried to used my card in a shop and the transaction was declined.
Where did the money I deposit go??
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?