Instruct: Given an online banking query, find the corresponding intents.
Query: Why do you have the identity check
What is with the need to have all my ID information?
Please delete my account immediately.
Can I get a card although I'm not in the UK
It appears my transfer was declined.
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
I want to inactivate my account.
How can I get my Google pay top up to work?
What do I do if I can't prove my identity?
How is my card payment still pending?
What if there is an error on the exchange rate?
I do not understand why my pass-code is not working.
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it
What do you charge for an exchange fee?
Still waiting on my refund...
Where do you mail physical cards?
I got an unexpected charge on my transfers. How can I correct this?
is there a limit to top up
When I got cash, the exchange rate applied was wrong.
I don't recognize this debit transaction in my billing statement?
What happens if my card expires?
I think that someone may be using my card, but I'm not sure,.
I don't think the transaction has gone through, so can I cancel a transfer?
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
Why isn't my cash deposit showing up in my account? I deposited it this morning.
What is this direct debit in my statement?