Instruct: Classify the online banking query into its corresponding intents.
Query: I withdrew cash and was charged. Why?
Are there charges for cash withdrawals?
Seems like my top-up has been cancelled
Can I set up to my account to automatically top up?
Why was I charged an extra fee when using the card?
Why has my transfer been declined?
Where do my fund come from?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
Since I just got married I need to change my name.
My card is missing!  Help!
Can I write a cheque to top up?
I prefer to get a Mastercard.
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.
Do I get Visa or Mastercard?
I want to hold and exchange fiat currencies, what can I use to do so?
Has my card been lost in delivery?
Can I transfer my salary if its in GBP?
How do I turn on my new card?
My transfer failed, why did that happen?
Something is wrong, my top-up is gone and I don't know what happened to my money.
Can I have a discount if I exchange currency often?
I couldn't get the money I needed.
Am I going to be charged for topping up by transfer?
What is your maximum top up limit per day?
So, my transfer is showing as pending, when will it actually go through?
I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?