Instruct: Classify the online banking query into its corresponding intents.
Query: Why is it I am charged an extra fee when I use the ATM?
Is there always a charge when withdrawing money?
The rate applied to my purchase in a foreign currency was wrong.
How many days until my US transfer arrives?
I'm still waiting on my identity verification.
Why was my card declined in a shop?
My transfer isn't in
Are their fee's for top ups?
Can I use Apple Pay to top-up?
I forgot my code
What do I need for the identity verification?
Why can't I edit my personal details?
I was charged an extra dollar on my account and would like to know the reason.
Can I top up my balance with a cheque?
After a transfer, I see an extra fee.  Why?
What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?
How come my refund hasn't appeared on my statement?
What payment methods are used to top up?
Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I tried to use my debit card, but the payment did not work.
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
What do I need to do to transfer money with my credit card?
If I live outside of the UK am I still eligible for a card?
My transfer failed, why?
I got less cash at the ATM than I asked for. Why?
Are all fiat currencies supported?