Instruct: Classify the given online banking query into its corresponding intents.
Query: When will I get a new card when I order it, and how much will it cost.
Do I need to order a new card if mine is expiring?
Do you support other currencies?
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
I paid two weeks ago and just got refunded
How do I add a card on to the app?
Why did the cash deposit not show up in my account?
Why should I have to prove my identity?
How come there is a duplicate charge on my card?
How do I replace a stolen card?
Please help revert my transaction from this morning.
What could possibly be the cause of my failed transfer?
Tell me where I can find the auto top up feature and a little bit about it please.
Why has my money been returned back to my card.
If I was travelling abroad, would I be able to hold currencies in euros?
A card has been sent to me, how do I track it?
is there a way to change name?
Could you help my figure out the exchange fee?
I can't figure out why I haven't gotten my cash, when I already put the check in the bank.
Is there a way to reset the passcode?
who can put money in my account?
The rate applied to my purchase in a foreign currency was wrong.
I paid with my card and was charged extra
Why do you have an identity check?
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
I need multiple cards per day, and they all have to be disposable.