Instruct: Given an online banking query, find the corresponding intents.
Query: I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?
A shop I go to didn't let me pay.
Where can I deposit cash to top up?
How long does it take for a transfer to post
What is the charge for using a Top up card in the US?
I can't see my refund in my history.
A random charge got added to my card
Why won't my virtual card work?
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?
I tried to make a top-up and it was canceled, why is that?
what are you going to use my identification details for?
Why did the ATM swallow my card?
I got less cash than what I specified at the ATM.
Why did I get charged a fee for my transfer?
Close down my account.  I don't like your service.
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
My friends would like to add to my account. What is the procedure?
Can I change my details because I moved?
Where can I find my fund information?
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?
Can another family member hold a card for this account in addition to mine?
Can I get a new card in China?
My cash deposit from a week ago is still not in my account. Can you help me please?
I tried withdrawing but my cash is not showing up?
I was supposed to get a refund but it is not showing up on my card
My card payment was cancelled.  Why?