Instruct: Classify the online banking query into its corresponding intent.
Query: Why was I charged for withdrawing cash?
Why is it I am charged an extra fee when I use the ATM?
How can I cancel my transfer?
I was making a purchase and it was declined and I wanted to know why.
What is the dollar that I have pending on my statement there?
Exchange fee help?
how much for a physical card?
Why is it showing that my account has been charged a dollar that is showing as pending?
If i want to change my pin number can I directly from an ATM?
Are there any charges for using a bank card to top up
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.
Why would the app show a withdrawal that I did not make?
there is a charge i dont recognize
Are there any express fees if i want my new card faster?
What are the rules for a top-up?
I tried to make a top-up and it was canceled, why is that?
Someone else might be using my card without my permission.
I got a message that my transfer was declined.
Why is my identity not verified?
Will you charge me if I top up by card?
What's the card you sent me's tracking number?
Can i have a virtual card?
What is the exchange rate for EUR?
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?
My card is stuck inside the ATM.
What is the process for getting an actual physical card?