Instruct: Classify the given online banking query into its corresponding intents.
Query: What if I don't want to disclose all of my identity details?
Why is there an identity check?
I tried to used my card in a shop and the transaction was declined.
My new card hasn't came in.
Can I exchange USD for GBP in your app?
Why hasn't my transfer gone through
Do you also have this extra fee on your statement?
The exchange rate is incorrect for my cash withdrawal transaction.
I want to open an account for my child.
Why did withdrawing money cost me extra?
I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!
When will my top up be approved?
I need to change my last name on my account because I just got married.
I didn't get the correct amount of money from the ATM machine
Can I use my social security card as a form of identity?
Its been 3 days, How long will my transfer take to get to my wallet?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
I bought something in another country but the exchange rate is wrong
What are the age limits for your service?
Is there a reason I was charged an extra fee for using the ATM?
Can I top-up automatically?
I need a new card and I live in the United States.
There is a direct debit transaction that I did not authorize
Are there any charges for topping up my card?
can i order cards on the app
I cannot see a refund in my account