Instruct: Classify the online banking query into its corresponding intents.
Query: where are the transfers originating
Can I track history on funds?
I need a new card, my old card is expiring.
What does pending mean on a cash withdrawal?
I am inquiring about a $1 charge on my statement.
What ATMs use this card?
Has my top up gone through?
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.
What do I need for the identity verification?
I don't know the code for the app.
I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient
What do I do to lock my phone after losing it so my account isn't accessed
The exchange rate is bad. Are you sure this is the exchange rate?
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?
What do I do if my card expires soon?
I want a refund on the things i bought
how come when i got cash the exchange rate was different than it should be
Why was I charged extra when transferring?
how come my withdrawal rate is wrong for my cash withdrawal
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
How do I unlock my account after typing in the wrong PIN too many times?
My husband and I went out for our weekly "dinner and a movie," and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?
Is there a limit to how much I can top up?
Where can I get money from my card?