Instruct: Classify the given online banking query into its corresponding intents.
Query: I forgot my PIN and now it is blocked.
My PIN has been blocked, what should I do?
Please help my find out why there is an odd direct debit in my records.
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

I made a mistake when making my last transfer, please cancel before it goes thru.
I couldn't get money from the ATM
Is my card payment reverted?
Why is the exchange rate different than expected on my transaction?
Why am I charged whenever I withdraw cash?
Where do I find the verification code for the card I'm topping up?
The exchange rate looks wrong on a holiday purchase
The app doesn't believe its me.
When I was abroad the exchange rate for me was wrong.
Is there a fee for sending out more cards?
Can I get an account for my daughter?
I'm not able to verify my identity.
Is a new debit card free?
I have a transfer waiting.
i need to expedite my card
I asked for $40 and I only received $20, what happened?
I'm pretty sure my top up is still pending.
My card payment still pending
How do I order a new card if my current one is about to expire?
Do you accept US credit cards?
My card isn't here yet.
Who do I contact if there is a direct debit that I did not create.