Instruct: Given an online banking query, find the corresponding intents.
Query: I tried to do a transfer but it didn't go through.
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
What is this fee debit on my account?
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
Can I get a Visa from you?
My identity verification isn't working
What is the procedure for depositing a virtual card
How long do I have  to wait for my transaction to be completed?
I have a new phone number and need to edit my contact information.
Where is my refund? it appears to be missing.
I didn't receive the correct exchange rate for an item that I bought.
Why isn't my disposable virtual card working?
I see an unauthorized withdraw.
The disposable cards, what are they for?
Trouble with my top up
A fee came along with me paying with card
My payment has been declined!! What's going on, I thought everything was alright and working well?
Is there any way to know how the transaction got on my account?
I need to add my new address now that I've moved.
I see a payment on my statement for  a place I didn't make a purchase at.
I'm not able to verify my identity.
Why can't I see a transfer to my account?
I want to give a second card for this account to my daughter, would this be possible?
I want to cancel the transaction I made earlier
My app shows a money withdrawal that I did not do.
How can I transfer money to this account from another bank?