Instruct: Classify the given online banking query into its corresponding intents.
Query: My transfer failed, why?
I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?
Can I use a different bank ATM than my own?
I used the wrong account number!
Why hasn't my card payment cleared yet?
The top up failed
When I went to get cash, it was declined!
What is wrong with my top-up?
Do currency exchanges cost extra?
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
Do I get a discount if I exchange currencies a lot?
My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue
I've got to have one of those virtual cards.
Something's wrong my card won't work.
There are two of the same charge on my statement.
What should I do if I think there are unauthorized transactions?
Why would my payment have been returned to my account?
My card has been pending for a while, what should I do?
I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please
Can I increase my top-up maximum?
Will it take more than 3 days for my transfer to reach my account?
Where can I located the auto-top up option?
I don't know where the top-up verification code is.
Who should I talk to or go to resolve a duplicate charge on my statement?
My transfer to a beneficiary was rejected.
Where can I locate my card PIN?