Instruct: Classify the online banking query into its corresponding intents.
Query: Is there an auto top up option?
Can I setup top ups in advance?
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
What is needed for identity verification?
How is my card payment still pending?
I don't have the means to prove my identity.
Please tell me what the exchange fee is.
why hasn't a transaction to a friend cleared yet?
why did i only get 20.00
Visa and MasterCard, can I get them both?
I was charged a fee for a transfer.
Where's the money from my transfer from Europe?
I used the wrong account number!
i cant seem to activate card
wheres my money receipt
If I need delivery on a certain day, is that something that could be accommodated?
How can I check if I have received a refund if it is not yet on my statement?
If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?
I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
Why did my transfer not work, it says it was declined?
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
I have forgotten my passcode
When will the money show in my account?
My card's expiration date is close.
Are transfers not free? I didn't know I would be charged for transfers.
Please explain why my top-up hasn't been processed yet?