Instruct: Classify the online banking query into its corresponding intents.
Query: Where is the option to top up with a cheque?
I can't find how to top up my account with a check.  Where is that?
I got married and need to change my name.
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?
Why didn't I receive all the cash I requested?
What's the exchange fee?
Can my friend send me money if it is not in US dollars?
What do I do if the machine rejects my card?
What are the additional charges for a SWIFT transfer?
How can I get my PIN unblocked?
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
How can I investigate a missing refund?
WHAT IS THE REASON FOR THAT
How many different currencies can I hold money in?
I sent some money but the intended recipient says it hasn't arrived
My foreign currency exchange has been applied incorrectly.
Will there be a cost if I exchange currency?
Where do I go to unblock my PIN?
My cash received does not match what has been requested
When I look at my statement there is an extra fee, that is for what?
When will I see an updated balance after a transfer?
The correct exchange rate wasn't given to me for an item I purchased.
Is the ATM broken? I can't get cash from it.
I accidentally exceeded my PIN tries.  Please advise.
Why am I charged a fee for getting cash?
What is the average pending time for a transaction?