Instruct: Classify the online banking query into its corresponding intent.
Query: Does it cost much or take long to get a new card? Mine is about to expire.
When my card expires soon, how fast is the replacement card sent and what are the costs?
I'd like more info on getting a virtual card.
Asked for $100 but only got $20. Why would this happen?
Are there fees for using an international card to top up?
I'd like to know what you guys look at to decide an exchange rate
How do I use a cheque to top up?
How long does it take for cards to be delivered after ordering them?
What do I need to do in order to get a new card?
What currencies can I have?
Why would I get a decline message in a transfer?
I don't know where a direct debit payment came from
An overseas cash transfer did not work correctly
What is the point of verifying a top up?
Can exchanged be made to EUR?
Where is my new card if I haven't received it yet?
How do you come up with your exchange rate
$1 charge in transaction.
I want a card, but I'm not in the UK- can I get one still?
I may no longer need GBP, but instead I will need AUD, how can I go about making this change?
What is this fee for transferring money?
I prefer to get a Mastercard.
My card payment had the wrong exchange rate
I changed the currency, but why is it costing more?
How can I exchange currencies in the app?
My card was charged more than expected.