Instruct: Given an online banking query, find the corresponding intents.
Query: My transfer failed, why did that happen?
My transfer failed to process correctly. Is there a reason this would happen?
How do I delete an account?
Can you do exchanges of EUR?
I was charged $1 in a transaction.
I deposited cash into my account and I'm having trouble seeing it on my account.
My account is showing a double charge.
I have an unknown direct debit payment on my account
I need several cards per day. And I need to be able to throw away all of the cards I make.
Can you tell me the limit for top ups?
My PIN is unlocked, what do I do?
I received a refund, however I cannot see it in my account
Please let me know how to place an order for a virtual card
I no longer want to transfer funds, can we cancel that transaction?
My account shows that I made a cash withdrawal but I cannot remember doing so!
Does auto top-up have a limit?
Why did my top-up not go through?
I need to find the top up verification code
Would I need to pay extra for currency exchanges?
I just deposited cash to my account and can't find it!
Can you check the exchange rate on a cash transaction I did overseas
I was attempting to top up with my card but the money has vanished!
How long will it take for my transfer to arrive?
Am I able to modify my account details?
My card stopped working. How do I check if there is a freeze on it?
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.