Instruct: Classify the online banking query into its corresponding intents.
Query: How can I get a refund for an item I purchased but has not yet arrived?
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?
I lost my card. Can you help me?
can I have multiple currencies?
Why is my payment in pending status?
Is it possible to delete the account?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Where is the card I ordered 2 weeks ago?
I was charged an incorrect exchange rate for a withdrawal.
Can I track the card that you sent me in the mail?
What kind of charges should I expect to exchange currencies?
They said I would get a refund but I don't see it on my statement.
Does my top up and apple pay work together?
What do you do to transfer money to my account?
How do i change my identity?
how should i add money to my card
What countries do your services support?
Unable to use my American Express with Apple Pay to top up my account
Please cancel the transfer I just made.  I put in the wrong account number and can't seem to stop it on the app.
Can I get money out of any machine?
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
Where do I find the auto top- up?
Do you take checks?
Is the 1 pound charge I can see an error or an incorrect entry?
My pin isn't here yet
I deposited cash into my account, why do I not see it?