Instruct: Given an online banking query, find the corresponding intent.
Query: What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.
I think someone else is using my card.
Balance hasn't been updated following a bank transfer
On my disposable card, is there a transaction limit?
I can't seem to be able to use my card
how to i go about getting my virtual card
I have no idea why but my transfers keep getting declined. I have double checked all the recipient details several times already and they're definitely correct.
I want to auto top-up.
What do I do if my payment was reverted?
Where can I use this card?
I can't get any money from my account.
What will happen after my card expires?
Can you tell me where to go to get a disposable virtual card?
I just pulled money out of the ATM and was charged a fee, WHy?
I want to close my account. The service you provide is unsatisfactory to me.
Why is my identity not verified?
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.
Why was I not able to complete my transfer?
I tried to used my card in a shop and the transaction was declined.
Can I transfer money to my account with the app?
Why did I get charged a fee for my transfer?
Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.
I want a refund
I need to add money to my account. Can I do so via bank transfer?
Is there a top-up limit?