Instruct: Given an online banking query, find the corresponding intents.
Query: What do I do if I see a transaction on my card that I don't recall making?
I didn't make this payment!
How do I dispute a direct debit on my account?
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
I sent some money but the intended recipient says it hasn't arrived
I have been double charged
Can I choose whether I receive a Visa or a Mastercard card?
I made a payment and it is showing up twice
I withdrew cash abroad and the exchange rate applied is wrong.
What fiat currencies are used with holdings and exchanges?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
What is the way to go about getting a virtual card?
What US cards do you accept?  I only have 1 other.
Got only $20 when I tried to withdraw $100.
How do I get a real card?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
Can money be exchanged from one currency to another?
I don't think I was supposed to be charged so much.
Why won't my virtual card work?
I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?
What do you demand for identity verification?
I need to order a new card, can you please direct me to the virtual cards?
How do I get my card out of the ATM?
Has my top-up been cancelled?
How long will it take to transfer from europe?