Instruct: Classify the online banking query into its corresponding intents.
Query: I paid two weeks ago and just got refunded
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
Can you tell me where my funds come from?
I can't use the app because I got mugged yesterday and they took everything. I need some help.
Do I have to go somewhere to activate my card?
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.
Why are my transfers getting declined?
Is there a limit on disposable cards?
Is USD free to top up with a US card?
If I don't have all my documents can they still verify my identity?
I made a purchase but never expected to see a fee charged for the transaction.
Is the PIN sent in another message?
Can I keep using my card after it expires?
What is the significance of verifying the top-up?
Why is there a payment I didn't do?
I transferred money from one account to another account and I charged a fee for it. Why is that?
Can you tell me when my card will arrive?
There is a pending transaction on my account, what does this mean?
I tried to make a transfer but it failed. will you tell me why?
Why hasn't my card payment cleared yet?
What do I do if my card has been lost or stolen?
how can i add money from my amex card
When I got cash the exchange rate was wrong
What was I charged a fee for card payment?
There is a payment in the app I did not make
Show me how can my friends top up my account.