Instruct: Given an online banking query, find the corresponding intent.
Query: Can you please explain why my beneficiary is not allowed?
I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.
I want a new PIN please.
Can I get some help to get me card activated?
When my card expires soon, how fast is the replacement card sent and what are the costs?
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
Was I charged extra for using my card?
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.
What was the extra charge for withdrawing money?
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
I'm not sure how to complete the identity checks process.
I would like to use cash to make a top-up?
What do I use to verify my identity?
Where are my funds? I topped off my car but it didn't seem to complete.
What do I need for the identity verification?
What are the reasons why a card payment would be declined?
How many times can I auto top-up?
Am I allowed to change my PIN anywhere?
Does it cost extra to exchange foreign currencies?
How is the PIN delivered?
Please explain the charge of 1L in error.  I have purchased nothing in this amount.
Please tell me about disposable cards.
Will I see the transfer in my account within the week?
I have a payment that shows twice
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?