Instruct: Classify the online banking query into its corresponding intent.
Query: Why did I get charged one pound seemingly randomly?
I checked my statement and saw a charge of one pound, where is this charge coming from?
Where would I order a virtual card?
I'm worried that my card has been compromised because I see a payment that I didn't make.
I can't figure out why a transfer is still pending?
What is the process to create a disposable virtual card?
Under what condition will my payment revert?
I wondered if multiple currencies is okay?
When can I expect my refund?
I'm being charged for using my card!
Can i have a virtual card?
Am I allowed to carry an additional card?
How much are you going to charge me if I top up my US card?
How do i set up auto top-up?
I received the wrong exchange rate for an item i bought.
How do I top up on my card?
WHAT IS THE ATMOSPHERE OF IT
Someone else used my card to withdraw cash from an ATM
How do I know where my funds come from?
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?
In the US, how long is the wait for a transfer?
My credit card transaction was declined for a loan payment.  Can you tell me why?
What do I do with my "decline" message on a transfer?
Card payment has be declined.
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?
Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.