Instruct: Classify the given online banking query into its corresponding intents.
Query: I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?
Why am I being charged a hidden fee?
How do I dispute a direct debit that I didn't do?
Why did I get charged more than once?
My passcode is not being accepted
I see a direct debit transaction in my app that I didn't make.
how many transactions can go on a disposable card?
There seems to be an additional charge of £1 on my statement, what is the reason for this?
how to get new card after atm eats it
Can I Transfer from SWIFT?
Why do the top-ups need to be verified?
For adding money, which currencies do you accept?
Why is there an extra fee on my statement?
my money, where is it coming from?
I would like a  physical card sent to me.
I'm not happy with the services I'm getting with this company. Can you please delete my account?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
Can I have a tangible form of my virtual card.
How long does it take to recieve my new card?
I saw a fee on my receipt from withdrawing money while shopping earlier.  Is there supposed to be a fee for this type of transaction?
I recently made a transfer that I would like to cancel
How can I verify my identity?
If I exchange currencies on a regular basis, is there a discount?
My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?
What do I do if I can't access the app?
What should I do if I see a withdrawal is pending?