Instruct: Classify the given online banking query into its corresponding intents.
Query: I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
My top up may have been reverted
Where do I go to cancel a transaction?
i need to trace a deposit
I am not recognized by the app.
The App shows a fraudulent payment made on my account.
When I got cash, my exchange rate was off.
My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.
The ATM kept my card?
Can I see where my money came from?
why do I need to show ID
I signed up, but don't have a PIN. Where can I find it?
Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.
How do I activate my card so I can start using it?
Do you charge a fee on currency exchange?
What documentation do you accept for the identity check?
My money transfer has not yet occurred
I requested for a top-up but it has not reflected
How come my card payment has been declined?
I want to end my account
Can I exchange currencies usign this app?
Can I change my PIN without being physically present?
My top-up hasn't gone through, what happened?
I have not received my pin yet
The card payment didn't work
What is taking so long with my refund?