Instruct: Classify the online banking query into its corresponding intent.
Query: I did not have the right exchange rate applied to my situation of pulling out cash
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?
Google play top up help?
I was wrongfully charged one pound.
Where is my missing cheque I deposited?
Why can't I use my beneficiary?
I was doing a transfer and received a "decline" message.
Why was the payment on my card declined?
Will I be charged for a cash withdrawal?
Is there any fees associated with receiving money with this account?
I topped off my card is that something you will charge me for?
I entered the pin incorrectly too many times and now it is blocked. Can you help?
What's my pin number?
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.
How come I got charged extra for withdrawing cash?
is there a way to do automatic top up
I need some money transferred ASAP, how long does the process take?
My phone was stolen! What do I need to do?
Canceling my order is what I need to do right now.
I see cash in my app but I did not get it.
What's the card you sent me's tracking number?
My transaction went through but I was charged a fee. Why?
In what way can I use the disposable cards?
What amount can I top-up?
I tried to pull cash from an ATM but it wouldn't let me.
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.