Instruct: Classify the given online banking query into its corresponding intent.
Query: I cannot remember my passcode.
Need a new passcode.
is it possible to top-up with google pay.
I'm looking in the App and can't find my PIN, where should I look?
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
This card payment isn't is recognition.
How much are the rates of exchange?
top up not completed
I want to know the source of my funds.
A payment on my statement is wrong.
Do you have any age limit?
When will my top up be applied?
there is a transfer pending.
Someone has access to my card info.  I still have the card, but someone just withdrew cash.  How do I get this corrected/stopped?!
Where is my refund? it appears to be missing.
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
What do I do if I've been charged twice for the same transaction?
Why did I get charged when getting cash?
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?
My card isn't here yet.
I withdrew cash and was charged. Why?
Who accepts the card?
What does top-up verification do?
My cash withdrawal shows as pending still.
Is there anyway to bypass identity verification?
Where can I modify my information?