Instruct: Given an online banking query, find the corresponding intent.
Query: My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?
What am I supposed to do if the funds haven't show up from a transfer completed this morning?
What do I have to do to get my virtual card?
The exchange rate that was applied for an international purchase was wrong.
How come I did not get a virtual card yet?
The app shows Direct Debit payments that I didn't make
after i got married i need to change my name
Can I get more cards just incase?
Please verify my source of funds.
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?
What exchange rates do you use?
What ATMs use this card?
I cannot find my PIN.
What is the process for activating a new card.
What is the extra fee that showed up on my card?
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
I was charged several times for something
If my PIN number is rejected, how do I solve it?
Can I cancel a transfer I made
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Can I reset the passcode?
I can't add any more money.
How much do I have to pay if I want to transfer money?
Why can't I use my card?
Why is the exchange rate different on my recent purchase?
What are the steps for changing my passcode?