Instruct: Classify the given online banking query into its corresponding intent.
Query: I don't know where my phone is.
my phone was taken yesterday, what should I do about my account?
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?
Do I have a $1 extra fee on the statement?
I am yet to receive my pin.
why do I have an unknown payment?
What can I expect at card expiration?
how many uses are the disposable cards good for?
Why can't my beneficiary get access?
Where can I order my virtual card?
How do I get a new card sent to China?
Please tell me the steps to verify my identity.
Why can't I edit my personal details?
What is this fee for transferring money?
Where can I sign up for a virtual card?
How do I find the refund on my statement?
In a month, my card will reach its expiration date, am I required to request the next card?
What do I do if someone used my card without my permission?
top up not completed
I don't like the services, please close my account
Why isn't my beneficiary allowed?
My account says a withdrawal is pending - why can't I take cash out of the ATM?
What are your supported countries?
What's my limit for topping up?
How can I hold and exchange fiat currencies?
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?