Instruct: Given an online banking query, find the corresponding intents.
Query: Why is my top-up showing as reverted?
Did you revert my top up?
I need a transfer cancelled.
I lost my phone.  What do I do to block someone else from using my account?
Why is my app showing me taking money that I did not take out?
can i top up with check?
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?
can the delivery be specific to my needs?
Is ordering a new card from China available?
I tried to top off using the card, but the money just disappeared?
I received the wrong amount of cash.
Do you support changing the currency I use?
I heard you have virtual cards. How do I get one?
I have no way to prove my identity.
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
What do I have to do to get my PIN unblocked?
Why did my payment not go through why did it cancel?
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?
I want a new card
What systems do you have in place for my security when using my card for everyday purchases?
How many different currencies can I have my money in?
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?
Why do some of my payments have fees?  I don't understand.
I tried to deposit a cheque into my account and it is not letting me.