Instruct: Given an online banking query, find the corresponding intent.
Query: My top up did not complete.
Why hasn't my top up gone through?
Did  my transfer fail?
Help! I think someone has made a cash withdrawal with my card!
Can you tell me where to find top up by cash deposit?
How can I obtain a virtual card?
want to know where funds come from
Can I get an item refunded?
I was charged a transfer fee, why is that?
for god sake, just delete my account i am sick of this
Does this app exchange currencies?
What is the charge for receiving a SEPA transfer?
How much does it cost for additional cards?
What's wrong with my ID? I can't verify it.
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

The ATM wouldn't let me have my money.
There is a pending payment on my account, what does this mean?
What caused my top-up to be returned?
Unable to use my American Express with Apple Pay to top up my account
My payment has been cancelled
Can I have it delivered on the date I need it delivered?
How soon will I get my card?
Are there still fees for european top-ups?
my exchange rate looks wrong for my last payment
Tell me why I need top-up to be verified?
Why is the exchange rate wrong for my cash withdrawal?