Instruct: Classify the online banking query into its corresponding intent.
Query: I was charged a fee for a transfer. Where did it come from?
what is this fee for transfering
How long until transfers complete?
I want a refund
Can I hold more than one currency?
What are the time frames for the money to be available in my account?
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
My top up isnt working
Someone else might be using my card without my permission.
Why did my cash deposit not show up?
Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.
My PIN is unlocked, what do I do?
My statement shows different transaction times.
What kind of fee is there to top-up my account?
What are the steps for getting money from a friend?
Why hasn't my balance been updated? I've deposited a few cheques some days ago!
Why would my card payment be reverted?
Can I order a new card with the app?
Why did you charge me extra?
What is the time for a transfer?
I need to check status as my friend hasn't got money I sent.
how do i see what i transferred
How many days to deliver to a US customer?
My account says I have money but I withdrew it in cash.
I was using foreign currency at an ATM, but the rate was typed in wrong.
I was supposed to get a refund but it is not showing up on my card