Instruct: Classify the online banking query into its corresponding intents.
Query: I couldn't make a transfer
Why didn't my transfer complete?
Is there a location where I can change my PIN?
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
How do you do currency exchanges?
How long will my transfer be pending?
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
Where can I find the verification code for the top up card?
How can I change my address?
I found the card I thought I lost this morning. Can I reactivate this card?
is it possible to get a refund for something I purchased?
I can't use my virtual disposable card
How can my friends top up my account?
Does it cost me to add cash?
Why can't I buy cryptocurrency on the app?
The ATM charged me an extra fee, Why?
I would like to know if you use Visa or Mastercard.
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
how much do you charge to top up US cards?
Can I use my card no matter where I go?
I cant find my card.
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
Google Pay won't let me top up.