Instruct: Classify the given online banking query into its corresponding intents.
Query: I just checked and my payment was cancelled, why?
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
virtual card won't work for me
I did a bank transfer to top up, but the money is not available.
Please verify my source of funds.
Can you tell me when my card will arrive?
How do you do exchanges?
Can I use google pay for topping -up
Why is the exchange rate wrong for my cash withdrawal?
Will I be charged if I add more cards to the account?
Why did using an ATM cause me to be charged an additional fee?
Are there fees for adding money with an International card?
Can you please tell me how long it takes for the transfer to be available.
Am I charged more for using the ATM?
what is the price of a transfer?
Says that my top-up is incomplete?
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
When I was transferring money I was charged extra why?
My wallet is empty even though I topped it up an hour ago.
Why am I being charged the wrong currency exchange when I purchased something abroad?
Can someone please help assist me by explaining to me why my pass-code is not working?
I saw there is a cash withdrawal from my account via the app which I did not complete.
What does it mean when a cash withdrawal is pending?
If I want a friend to top off my account, can they?
I would like it if I could get an item refunded
What are ways to test why my card might not be working?