Instruct: Classify the given online banking query into its corresponding intent.
Query: I just received my card and I'd like to activate it.
My new card just arrived, how can I activate it?
I want to create a new pin.
I was charged a fee for a transfer.
i need help finding the auto top up option.
What documentation is needed for the identity check?
I would like to top up my account with a bank transfer, is that allowed?
What factors determine your exchange rate?
Can you tell me what the cash withdrawal is in my statement?
What cards do you accept to top up my account?
what are limits to top up
My payment didn't work and the money is in back in my account.
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
Can you please refund my item?
My cash transaction isn't showing on my account
Can you please help me in canceling my order.
When using my card I was charged a fee for doing so, why?
I'm still waiting on my identity verification.
I am interested in giving a second card to my daughter, how can I make this happen?
It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
are there age requirements
Why is a transfer I have still pending?
I was charged a hidden fee when I paid with card.
Can you tell my why my funds transfer did not work properly?
Is there an age limit for opening an account?