Instruct: Classify the online banking query into its corresponding intent.
Query: Why was I charged a fee for debit or credit card payment?
Why was there an extra charge because I used my card to pay?

Where can I use my card?
Does the app top up automatically?
My plans may change so I may need to change from GBP to AUD.
Help! I lost my card!
How do I add cash to my account?
Do you have to be 18 to make an account?
when does my balance update for a transfer
Can I change my PIN without going to a bank branch?
Can someone please help assist me by explaining to me why my pass-code is not working?
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?
Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.
Can you refund my purchase?
If there isn't a lot of money left, will it automatically top-up money?
Do you offer free ATM withdrawals of ones hometown currency while on holiday?
The ATM I used for foreign currency provided the wrong exchange rate.
I will not be able to verify my identity.
Someone has stolen my phone, what should I do?
Can you tell me what the disposable cards are used for?
What is the reason that my top-up is still pending?
Can my friends top up my account?
Can you tell me what I need for identity validation?
How do I replace my card before it expires?
My transfer failed
Can I transfer my salary onto here?