Instruct: Given an online banking query, find the corresponding intents.
Query: I thought you guys offered free transfers. Why was I charged?
I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
I made a mistake and need to cancel a transfer.
How does the exchange rate work on this app?
Why would the app deny my top-up?
im worried about fraud how do you protect my account
There are strange transactions on my account.  What should I do if I think someone stole my details?
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
There is a Direct Debit that looks suspicious.
When will the transaction go through?
I have an unusual payment in my statement
Out of the blue, my card stopped working.
A cash withdrawal has been done that I didn't do.
How can I fund another account with my American Express?
My PIN has been blocked, what should I do?
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.
How do you determine exchange rates?
What transfer methods do you accept?
Can it add money automatically while travelling
i transfered and yet it is still pending
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
Can I receive my salary with this in another currency?
I need to top up, can I use google pay?
How do I verify my top up?
Is it possible to have a second card?
Why would you decline my card?