Instruct: Given an online banking query, find the corresponding intent.
Query: Can I choose my Visa or Mastercard?
I would like to know if you use Visa or Mastercard.
How do I check to see why my card payment was declined?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
Why did my payment go back to my account when I bought something?
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
I did not set up a direct debit I have
Why hasn't arrived yet a transaction I did to my friend?
It looks like my card payment was sent back.
I was charged twice for the same thing.
Is there an extra charge to exchange different currencies?
How can I check on the status of my new card?
Is it possible for a person who lives in the US to get a card?
When will a transfer from the US post?
Will I receive a new card when mine expires?
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
I would like to delete my account. I'm not happy with the service you're providing
My card never arrived.
I would like to know where my source of funds came from.
Where is my money that I transfered?!
How can I change USD to GBP?
On a card top-up, where can I verify?
how much does it cost to add money
Is the identity check part of bank policy?
How can I track my card's delivery?
Why is my 'top up' not showing up in my wallet?