Instruct: Classify the online banking query into its corresponding intent.
Query: Why didn't my transfer to a beneficiary happen?
I am trying  to  transfer and  it has been  stopped why is  that
Why am I still not able to see the money I deposited a week ago? This is urgent!!
Why is my transfer pending?
My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?
Why did you charge me extra?
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
Why do transfers get declined?
So, my transfer is showing as pending, when will it actually go through?
What flat currencies do you use for holding and exchanges.
My statement has a charge that shouldn't have been made.
What ATMs can I use this card?
How can I top up with Apple Pay?
Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending
I got cash abroad and the exchange rate applied is wrong
I tired but an unable to activate my card.
Does auto top-up have a limit?
I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?
there is a transfer pending.
Please help me in this, as i was unable to make any payment by my new card,  it was getting declined repeatedly. I am not very happy with this incident.
Can I use SWIFT transfers?
Will I be charged a fee for topping up using a European card?
Can I get the Mastercard?
I still haven't gotten my new card.  When will it get here?
How do I get my card on the app?
This is not right, I was told I could take out cash at the ATM for free?