Instruct: Classify the online banking query into its corresponding intent.
Query: Which countries can I change my PIN in?
I want to change my PIN - do I need to be in a bank?
I would like to exchange currencies, how do I go upon it?
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long.  Can you look into it and see if the money is there, just not in my account yet?
I got an cancellation error when I was topping up.
It appears my top-ups have been canceled.
It seems like a transfer is pending.
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow
Does it cost extra to exchange foreign currencies?
I got a transfer fail message, but no explanation of why-- what happened?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?
I'm not happy, I want to close my account.
How long until the transfer is reflected on my account balance?
I received the wrong exchange rate for an item i bought.
How do I go forth on transferring a sum of money from one account to another?
I'm interested in learning more about disposable virtual cards.
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.
How many top-ups am I allowed to do?
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
I don't have my cell phone with me so I cannot access the system to complete the transaction.
What's the process to receive a second card?
Can I get a refund?
How long will it take for my cash withdrawal to stop pending