Instruct: Classify the given online banking query into its corresponding intent.
Query: I am still waiting for the cash to be returned from a cheque I deposited!
I tried using a check to update my balance, but it isn't work? Is something wrong?
What are these disposable cards meant for?
How do I make my card appear on the app?
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.
I would like to alter my personal details.
How long does my top up pending last?
I need to find the top up verification code
What are the steps for the identity checks?
Is there a way to set up an auto top-up?
Do you know how I can verify that I did a top-up to my card?
I would like to be assisted with the activation of my card.
How to cancel a transaction
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on
Since I got married, I need to change my name.
Can you help me activate my card
Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
is there a limit to top up
What is the fee if I use a European bank for a top up?
I found my card again. Can I put it back into the app?
How can I activate my new card? I didn't recieve any information with it about how to do so.
Why has my withdrawal not posted?
How do I make sure my transfer isn't goin to an unsupported merchant?
Why is there a payment I didn't do in my app?
It seems that the rate I got is incorrect.