Instruct: Classify the given online banking query into its corresponding intent.
Query: My payment has been declined several times.  Can you help me?
I made a card payment, but it has been declined?
How long does it take for a purchase to go from pending to authorised?
I was spending cash with my card and got a fee.
What is my password?
Why did you charge me for taking out cash?
The date my card expires is coming up
Do you think you're asking for too much information about me?
I have not seen any changes in my account balance(s) after making a transfer.
my atm transaction was wrong
Can you tell me how many currencies I can hold?
How can I change my Rowlock ?
Why is my transfer pending when I already made it?
The top-up verification code is not visible.
How long does it take to activate the card, as it does not look like its working?
I was informed that transfers were free. I noticed I have a fee but why?
I need a new card, my old card is expiring.
Can you tell me why I wasn't able to complete my transfer?
I'm still waiting for my card that was issued a week ago. What should I do?
What caused my top-up to be returned?
I was charged an extra dollar on my account and would like to know the reason.
What commission do you take for currency exchage?
Do you charge anything for topping up?
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.
What are the steps for my friend to send me money?
A debit came through that I need to dispute.