Instruct: Given an online banking query, find the corresponding intent.
Query: I would like to move money from one account to another to top off my account. Can you explain how I can do that?
I have an account at another bank, but I want to transfer some of the money to my account here.
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I sent money to a person and they haven't received the payment yet.
What does it mean if my payment is pending?
Tell my why my top-up is pending.
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
My daughter would like a card from my account?  Can I do this?
I have used all my PIN tries, what now?
I think I deserve a refunded on a certain item.
I topped up but my money is not showing. Why is that?
When I was abroad the exchange rate for me was wrong.
When I use my card, it says decline?
Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.
Can I get a card although I'm not in the UK
Why hasn't my friend's transaction arrive yet?
Where is the refund on my statement?
I can't add any more money.
I added money to the card but the transaction didn't go through
I made a terrible mistake when typing in my account number.  I accidently sent money to the wrong account.  I noticed the app won't allow me to void the transaction.  Can someone help me with this immediately?
I was declined when I tried to take out cash!
How do i activate my card
I require verification of my source of funds.
How do I edit the personal details on my account?
Would it be possible to activate my card?
Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?
I moved so I need to change my address. How do I do that?