Instruct: Classify the online banking query into its corresponding intents.
Query: wheres my money receipt
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
Could you please tell me how to activate my new card?
Please give me both a visa and a mastercard.
I have to verify my source of funds.
Is there a way to tell where the money came from?
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
Why does it cost more to pay with my card?
Can I get both a Visa and a Mastercard from you?
Can we skip verifying?
What steps do I have to go through in order to activate my new card?
Can cards be dispatched on a specific date?
Please let me know how to place an order for a virtual card
How long does it take to prove my identity?
I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
Why doesn't my Google pay top up work?
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
Please give me both Visa and MasterCard, is it possible?
Why am I unable to verify my id?
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.
Can I use my card anywhere?
Do I get a discount if I exchange currencies a lot?
A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.
my card details could be stolen, as i didnt make these transactions
Is it possible for friends to top up my account?