Instruct: Classify the online banking query into its corresponding intents.
Query: Hold old do my kids have to be to use the service?
How many years old do I have to be?
My card has an issue, the payment has been deferred.
Why didn't I receive all the cash I requested?
My card won't work right now.
Can you explain to me why a top-up would still be pending?
Why am I seeing a transfer fee on my bank statement?
I need to top up, can I use google pay?
Where can I locate my card PIN?
Why hasn't my payment gone through yet?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
How do I link an existing card?
Can you unblock my blocked pin?
How can I top up my account by bank transfer?
What can I expect at card expiration?
Foreign currency rates were put in wrong at an ATM i used.
Explain why my card payment wouldn't go through.
I notice that I have a card payment that's been cancelled.
How can I hold and exchange fiat currencies?
Why does my transaction have an added fee?
Hi, I have done a topup, but my money was reverted. Please look into this issue.
Is it possible to get a disposable virtual card as well?
I made a mistake and performed a transaction on the wrong account!
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?
Why has my withdrawal not posted?
I have never been charged a card payment fee before. Why did this change?