Instruct: Classify the online banking query into its corresponding intent.
Query: Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?
I only made one transaction at this place, but it's appearing multiple times.
I did a cash deposit to my account but my balance is still the same. What happened?
What about a auto top-up?
Can I change my pin at an atm?
Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?
I want to terminate my account
What is the $1 transaction on my account?
My withdrawal from the ATM was cancelled.
Is it possible to exchange USD and GBP on the app?
Hold old do my kids have to be to use the service?
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.
I was attempting to top up with my card but the money has vanished!
My money is all gone. What ways are okay to add money to my account?
Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?
The exchange rate was incorrect for this item I bought.
How old do you have to be to open an account?
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.
I can't seem to use my card. Can you help?
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.
I am looking to transfer some money from my other bank account into this one.
What is the refund process?
What methods are available for my friend to send me money?
What is the top up code for?
What forms of ID work for verification?
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent.  I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?