Instruct: Classify the given online banking query into its corresponding intent.
Query: No refund showing in my statement.
Can I check my recent refund in my statement?
My transfer did not work, what was the reason?
I would like to track a card sent to me, how do I do that?
I want to start using my card, how do I activate it?
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?
Is there a reason my transfer failed?
I need to change my phone number.
Why has transferring money resulted in a charge?
Problem verifying my account
What cards do you offer?
how do i find top up for cash deposit
I got a cheque that I want to top up with?
Can you tell me the limit for top ups?
How do I edit my personal details?
Who can send me money?
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.
How long does a transfer take?
Is there a fee to order a physical card?
can I use it all over the world?
I was not distributed the correct amount of cash that I asked for
My account balance has not updated to reflect my recent transfer.
Does this app exchange currencies?
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
I tried to withdraw cash and got declined, why is that?
How long do bank transfers take to clear