Instruct: Classify the online banking query into its corresponding intents.
Query: I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.
Someone took my card without my permission.
How do I know where my funds come from?
How many active cards can I have?
If my PIN number is rejected, how do I solve it?
How do I change my AUD into GBP?
Why is the payment on my card still pending?
If my card expires next month, will I need to order a new one?
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Where do I find my card PIN?
I need to verify my identity. How do I do that?
Is it possible to exchange currencies?
I didn't make a payment that shows in my app.
This company is bad, delete my account now.
I've been charged an extra £1 and I don't know why
My top up doesn't work
I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?
Can I top up my account with a check?
Card refund is not showing up in my statement.
Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
I can't remember my app code, can you reset it?
Why can't I see my refund in my statement?
you got the exchange rate wrong for my cash withdrawal
A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?
Please help me, there is a transaction in the incorrect account.
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?