Instruct: Classify the given online banking query into its corresponding intent.
Query: I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
My top-up hasn't gone through, what happened?
How much transactions do I get with a disposable card?
Why can't I use my card?
I forgot my phone at the hotel, so I can't access the app.
When will my card be here?
Can I have my account add money automatically in certain intervals?
Is there a limit to the number of disposable cards per day?
I got double charged!
I am having trouble verifying my id.
How long will it take for my payment to go through?
Can I get my money back on an item?
I would like to know where my source of funds came from.
Its been 3 days, How long will my transfer take to get to my wallet?
A transaction to a friend still hasn't shown up.
can you tell me why my card was declined?
Where'd the rest of my cash go from the ATM
I'm in the EU. Can I get one of your cards?
My phone was left at a hotel and I can't access the app.
I want to know the source of my funds.
Do you have an option for auto top up?
You did not give me the correct exchange rate for an item that I bought.
How do I order a disposable virtual card?
Are you sure this is the interbank exchange rate? This rate is really bad.
Is it possible to have a second card?
my payment was rejected