Instruct: Given an online banking query, find the corresponding intent.
Query: I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
When I withdrew money from my account the other day, I noticed that there was a fee.  I didn't think that there were any fees for withdrawals...?  How much will I be charged?
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Will I need a new card or can I put my old card back into the app?
Does this program take SWIFT transfers?
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
What types of currencies do you accept?
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?
I'm still waiting for my card.
How can I move money from my account at a different bank to the account I have at this bank.
My card was declined at a restaurant today and I don't know what the problem is.
Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.
The app says I got cash from an ATM but I didn't
Will I be charged any fee for receiving money?
How do I modify my details?
There's something wrong on my bill. A transfer fee should never have been added.
Balance is not up to date.
Can it automatically top up my account?
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
Is it possible to give a second card from my account to my daughter?
How do I change to a different currency?
I am inquiring about your auto top up feature.
What do I do to close my account?
Hi! What documents can I use to verify my identity?
Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
How do I access the option to top up?