Instruct: Given an online banking query, find the corresponding intents.
Query: The transfer to my account was not allowed.
It's not letting me transfer money to my beneficiery.
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
Help me verify my identification.
Is my card broken? I can't get cash out of the ATM
Is it possible to change from USD to GBP with your App?
I'm unhappy with the exchange rate your cash transactions.
When I got cash, my exchange rate was off.
How long will it be to get this new card?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
My card appears to have never arrived?
I sent money to my family last Friday but they don't have it.
Why was a fee added to my bill when I used my card?
On my transfer there was a "decline" message
Where did my money go? I'm not able to withdraw it from my ATM.
What is the pending payment on my card about?
Why is there a charge when I took out money?
Is there a fee to add money to an international card?
I do not recognize a direct debit payment that I see on my app
I couldn't make a transfer because it was declined
I made a cash deposit going to my account but it is not there
Do you support top ups?
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
I want one of the virtual cards!
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?