Instruct: Given an online banking query, find the corresponding intents.
Query: I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
I would like it if I could get an item refunded
You can use it anywhere that accepts Mastercard.
Is the PIN sent in another message?
I want to reactivate my card, I thought I had lost it but found it again in my jacket.
Does it cost me anything to top up my account via bank transfer?
I can't see my refund in my history.
What do I do if my PIN was blocked?
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
Why do you keep declining my payment? I tried several times already with this card and it is just not working.
I just received a new card, where do I go to link it to my account?
I can't get the card itself to work.
I should only have one charge, but it shows two.
I can't seem to figure out why my transfers are getting declined.
I want to get a Visa and Mastercard, is it possible to get both from you?
Why am I being declined?
Do I get to have one of those virtual cards I've heard about?
The app does not recognize who I am.
The ATM won't give me my card back. I need it back now!
Can I go ahead and use my account even though my identify hasn't been verified yet?
Where can I find out where my funds came from?
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
Am I able to top up with this cheque I received?
What should I do if I can't prove my identity.
Where is my card PIN?
What cards do you accept to top up my account?