Instruct: Classify the online banking query into its corresponding intents.
Query: I can't remember my password.
Can you tell me my code to get into the app?
I want a refund on this.
why have i not got my new card?
I have trouble proving my identity.
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
Will I get a Visa card or Mastercard?
The cash abroad exchange rate is applied wrong.
Can I change my pin at a cash machine?
I did a cash deposit to my account but it doesn't show up
How can I know where did my funds come from?
When will my top-up go through?
I didn't receive the correct amount of cash when I exchanged it overseas.
Is it possible to have more than one disposable card?
Why wouldn't the ATM give me my money?
why hasn't my virtual card come yet?
What is this extra fee on my statement.
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
Is there a charge for getting more cards?
I have a pending payment on my card.  Why?
There was an extra fee when I paid with my card, why was i charged this extra fee?
How will I receive my PIN?
I  see an extra 1£ charge on my app. Why did It charge me extra?
I am seeing and extra 1$ charged to my account and wanted to know about it.
If I live outside of the UK am I still eligible for a card?