Instruct: Classify the online banking query into its corresponding intent.
Query: Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.
Why is the exchange rate different than expected on my transaction?
Where is my cash deposit in my balance?
Why is top-up verified?
What would I be charged in receiving a SEPA transfer?
What do I need to do to receive my payroll in the account?
Hi , I just came to know I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.
I believe my top up did not work.
my card was frozen due to putting in the wrong pin too much.  how many tries do i have
Please verify my top-up card
I shouldn't have been charged but I see a fee, why?
Do I get charged if I top up with my European bank card?
I think my top up was reversed.
Explain to me why a transfer would be declined.
I was double charged at a restaurant can you take the second charge off?
I have been waiting over a week. Is the card still coming?
Why isn't my id verified?
Help! I made a transfer in error and need to cancel it before it's complete!
How would I change my details?
how come when i asked for 100 it only gave me 20.00 in the app
My wallet is empty even though I topped it up an hour ago.
Where do I need to go to change my PIN?
In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
What is the current exchange rate?