Instruct: Classify the online banking query into its corresponding intent.
Query: I should not have been charged a fee for my transfer.
Why was there an extra charge when I transferred money?
What is the extra fee that was added when I used the card?
Can you tell me how transferring money into my account works?
I forgot my password to get into the app!
Why did the ATM eat my card?
What do I need to do to link my new card for my account?
Why wouldn't a transfer go through?
If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
I forgot my phone at the hotel, so I can't access the app.
Why have I been charged for pulling cash out of my own account?
How old must I be to open an account?
what are your exchange rates at?
Why do you need to check my identity?
my cash out is still pending
When do I get my PIN?
can i top up with check?
I need a quick transfer from China.  How long would that take?
I suspect someone used my card.
Hello I have a UK account.  Can you please check if everything is alright with it?  I made a transfer a couple hours ago but it doesn't show up yet.
What is needed for my daughter to open an account?
I just tried to top-up and now I'm getting an additional verification message, why?
Why is verification for my identity needed?
How can I exchange currencies using your app?
I have yet to receive the cash I added to my account this morning.
My statement has a payment that I do not recall making