Instruct: Given an online banking query, find the corresponding intents.
Query: Is there a reason behind why my transfer did not work?
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
What steps do I do to transfer money using my credit card?
I hate this ATM, it charged me an extra fee, Why did it charge?
I would like to use cash to make a top-up?
Is there a disposable virtual card option?
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.

I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
I am still waiting for a transfer I did
I want to close my account now.
What are the reasons a beneficiary would be denied?
Where is my virtual card located?
I can't find any option to top up with a cheque?
Um, my top up didn't work
Where do you deliver cards to?
It's been a week since I ordered my card and it's not here. Please help?
Please explain why my top-up hasn't been processed yet?
What should I do?  My card has been stolen!
How can I get another card?
My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?
Why am I being charged to transfer funds?
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
Do you have a list of businesses that accept this card?
I do not recongize a payment in my account.
Can you tell me what countries you offer support for?
I want to transfer money using my credit card.