Instruct: Classify the given online banking query into its corresponding intents.
Query: Is it possible for me to top up with cash?
Can I use cash to top up
How can i get new card?
I checked on google and the exchange rate you are using is really bad. Can you update it?
Where are the Mastercard ATMs?
can other people use the app to add money to my account
I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?
I don't recognise a Direct Debit payment
My transfer to another account was not allowed. Why is that?
help me link my card
I see a direct debit transaction in my app that I didn't make.
Explain pending transactions.
I need to refund my item, can you please help?
Can I get a refund on an item?
What's up with the extra fee I got?
Is auto top up available?
how do i find out about transfers
My physical card is not working
How can I get my card out of the stupid ATM that ate it?
Can you explain your refund policy, please?
Is it simple to transfer money using my credit card?
Do I need to use a limit on top-ups?
Why am I not able to get cash from the ATM?
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?
This is terrible, i want to delete my account