Instruct: Classify the online banking query into its corresponding intent.
Query: Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
Can I order a second card?
Please tell me the steps to verify my identity.
I can't seem to get my virtual card to work.
I am not satisfied with your company.  Close my account.
The card payment I made didn't work.
I bought an item then noticed the exchange rate was wrong.
I didn't make a payment that shows in my app.
My card was supposed to arrive, but hasn't?
I have a card payment that I don't recognize. What should I do?
My card was refused
My statement indicates I made a payment to an unfamiliar merchant.
Why is my refund not visible on my statement?
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
In which countries does your app work
I just got refunded for my purchase over two weeks ago
There is a withdrawal on my account I didn't make.
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Is there a limit for age?
I have not been able to use this card.
Errors keep showing up every time I try to make this transfer and I am on a time crunch,  could you please help.
When can I expect the transfer to be complete?
Where do I need to go to change my PIN?
Can I use my salary for this?
I did a topup successfully but its not showing in balance. I think there is some problem in system.