Instruct: Given an online banking query, find the corresponding intent.
Query: Why am I charged a fee for getting cash?
Can you tell me why I was charged to withdraw cash?
The wrong account was used during a transaction.
Please provide details on how to top up my account using transfer option
I was given the wrong amount of cash
Why did I not get the amount of money I requested?
What would cause a transfer failure?
My bag got stolen with all my cards. Can you please cancel my card and send a new one?
Can I add money in intervals to my account?  I will be traveling.
I've been waiting for a refund where is it?
My daughter need a card from this account. Is that possible?
I haven't received my card yet, how long does it normally take?
Is there a top-up limit?
how long will my cash withdrawal be pending for?
What currencies can I use to top up my account?
Is it possible to exchange USD and GBP on the app?
What fiat currencies are used for exchange?
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
Do you provide cards to people not in the UK?
I need to activate my card.
How can I tell if someone else is using my card?
Why was my card declined?
What should I do if I exceed my PIN tries?
Please tell me how disposable virtual cards work?
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
My top-up has been reverted and I would like to know why.