Instruct: Classify the given online banking query into its corresponding intents.
Query: Is there a topping up limit?
How many times can I make a top-up?
I put some money in my account the other day but now its gone? Why is this?
Why do I have to pay extra for using my card?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
I have another card from the U.S. Will you be able to accept that one?
I made a payment but the app gave the money back.
The cash I deposited using the ATM is still pending
Can I have a friend send money directly to me?
There is an extra $1 charge on my statement, why is that?
Why is a payment I made reverted back to my account?
How soon do cards arrive after I order them?
Why are my transfers not going through.  I have tried over 4 times to get it to work.  This is just a simple transfer.  Is something else causing this in the system?  Is it broken?
I need to know where my funds come from.
There is a payment with my card which i definitely did not do.
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?
What's the earliest time to receive my card?
Where did this extra €1 fee on my statement come from?
What are the steps to verify identity?
I would like to know if you use Visa or Mastercard.
There is a refund missing.
What is the source of your exchange rates?
I cannot see a refund in my account
What happens after my card expires?
Need a new passcode.
I bought something that I need a refund for.