Instruct: Classify the online banking query into its corresponding intents.
Query: Can you tell me why a refund I'm owed is not showing on my statement?
Transaction refund missing from my statement.
Can I get the Mastercard?
Can I get a new card with new expiration date in China?
If my PIN number is rejected, how do I solve it?
How long does a bank transfer take to show up in available funds?
where can I find the auto-top up option?
I'm not sure how to complete the identity checks process.
A transfer has to be cancelled.
How do I order a card?
Why am I being charged more on exchange with things I bought abroad?
Why hasn't my account updated to reflect my current balance?
How do I edit the personal details on my account?
The payment for the card did not go through
are there age requirements
I want to activate the card.
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
What currencies can I use?
Why on earth do you need so much personal id info from me?
How long does it take for the money to show up in my account?
I am still waiting for a the cash I deposited this morning
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.
What is the maximum number of transactions that I can put on a disposable card?
I tried to make a purchase in the store but my card was declined.