Instruct: Given an online banking query, find the corresponding intents.
Query: I was removing a dollar amount from my account and now don't have access to my card.
I have lost my credit card in the ATM!
Someone else accessed my account and made a payment.
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
what is this charge on my card?
Why is my payment in pending status?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?
What are the reasons a beneficiary would be denied?
What do I do if my top-up has not gone through?
what is the most money i can top up?
Why is there a payment showing twice?
How come there is a $1 extra charge on my statement?
How old do you have to be?
How long does it take to prove my identity?
I'm confused as to why my transfer is still listed as pending on the website.
I think my transfer failed. What do I do now?
Is there a reason behind why my transfer did not work?
I was charged twice for a few things this week when I only bought one. What do I do?
I'm happy with Mastercard and want to stick with just that credit card.
Can I reactivate a card?
Why is the check I deposited this morning not showing up?
Please help me regarding a direct debit in the app that I don't recognize.
Why do some of my payments have fees?  I don't understand.
Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?
How much does it cost to make transfers?