Instruct: Classify the online banking query into its corresponding intent.
Query: I need assistance activating my card?
I would like to get help from someone in your customer service department with assisting me with activating my card.
I have a fee showing from last time I used my card.
Need help to get my card to work.
I have a new card. How do i top it up?
How do I delete my account now
I'm interested in learning more about product refunds.
I need to cancel a purchase?
There is a direct debit that I didn't set up, what should I do?
My transfer to another account was not allowed. Why is that?
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?
Why won't my top up go through?
I don't see my card anywhere in the app.
How do I change my card PIN?
I received the wrong amount of cash back
Why is the purchase I made this morning still pending?
Can topping up be automatic?
I want to cancel a transaction.
Can I still use my account without verifying my identity?
I made a transfer but my balance hasn't been updated
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
I need another card for a member of my family. Is this possible? How soon can I get one?
I have a card payment which shows as pending
Can top ups be done from an apple watch.
Why is my cash withdrawal still pending?
Why are there additional fees for transfers?