Instruct: Classify the online banking query into its corresponding intents.
Query: How to access my virtual card
How come I didn't get a virtual card yet?
Can I use my new card?
What is taking so long with my refund?
I had a decline on my card. Why?
Is it possible to exchange currencies on the app?
It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.
I'm still waiting for my card that was issued a week ago. What should I do?
Why is there a fee for cash withdrawal?
I would like to use one of my cards for a family member. Is that allowed?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.
It is listed in my app that I made a payment which I did not actually make
What about a auto top-up?
How long do top-ups take to go through
I would like to know if you use Visa or Mastercard.
How can I change to my married name?
There is a potentially fraudulent direct debit on my account.
How do I get unblocked?
How long will my top-up be pending?
Are EUR exchanges allowed?
Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.
Can I get my friends to add money to my account?
I need to change my contact information.
How do I unblock my card?
I topped off my card is that something you will charge me for?