Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the highest amount of top ups I'm allowed?
Is there a limit for the amount I can top up?
What would I be charged in receiving a SEPA transfer?
Why is there a fee added to my statement?
Can turn my money into another currency?
I attempted to get cash in the ATM but it was not authorized
I think my top up is still pending?
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
how much is the fee for topping by card
can I choose delivery times to suite me?
My order hasn't shown up yet, what can I do?
What is the auto top-up limit?
My card is about to expire. Do I have to go to a branch to order a new card?
Please provide me a list of ATMs that accept my card.
I see a direct debit charge that I did not approve
I need to cancel a transaction immediately.
I noticed my transfer was declined.
It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!
I sent money and the recipient has not received their money after two weeks.
What is the first step I need to make for being able to access my account?
I couldnt transfer money from my account.
How can I tell if someone else is using my card?
I can't figure out why I haven't gotten my cash, when I already put the check in the bank.
Can I change my card PIN?
Can I schedule future top ups?
Please help my find out why there is an odd direct debit in my records.