Instruct: Given an online banking query, find the corresponding intents.
Query: Why was there a fee when I pulled cash?
Tell me why there is an extra charge when I used an ATM?
Can I top up using my cheque?
Help my prove my identity.
I am asking to end my account.
Where can i exchange between GBP and USD
my exchange rate looks wrong for my last payment
Help.  My card is broken.
I'm still awaiting for the completion of the transaction.
Please help me!  My physical card isn't working right.
Bank transfer to account did not show up, please help?
I have been charged twice on my statement.
Why didn't my transfer complete?
My transfer didn't complete. Why can't I access funds?
This company is bad, delete my account now.
Can I get spare cards?
My transfer to an account failed.
Can a credit card be used to transfer money?
My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.
How to unblock my PIN?
Why is allowance not being given to my beneficiary?
what can I do if I got my American Express in Apple Bay but top up is not working?
I tried using a check to update my balance, but it isn't work? Is something wrong?
How do i verify my card?
How come I can see an extra charge for my transfer?
Should my top up still be pending?