Instruct: Classify the online banking query into its corresponding intents.
Query: How long before I can see that my cash withdrawal has taken place?
What should I do if I see a withdrawal is pending?
I didn't get the right amount of  cash because of the exchange rate.
How can i get a refund for something i just bought?
ATM withdrawal not working.
For some reason I am unable to preform a transfer to a beneficiary.
I do not recognise the card payment.
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?
I have enough money in my account, so why is my card being declined?
Cancel my transfer, please.
Where is my card?
There is a strange charge on my debit statement
Why is my beneficiary not being allowed to get payment services?
where did my funds come from?
How do i verify my card?
Can I use the apple watch to make a top-up?
I lost track of my card
Why is there a charged fee for debit or credit card payment?
Do I need to go to a physical bank to change my PIN?
Can you help me get a disposable virtual card?
I've transferred money into my account but the balance is the same
is a transfer to a beneficiary allowed?
I made a purchase this morning, and it is showing as pending.
Why was I charged a fee for my withdrawal?
The rate of exchange for my cash withdrawal is wrong.