Instruct: Classify the given online banking query into its corresponding intent.
Query: My card is missing!  Help!
My card is lost!  Please help me!
I want a virtual card that is disposable
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?
My top-up didn't go through
How long will a transfer from the US take?
Is a new debit card free?
Can I set my own top-up limit?
Could you tell me the fiat currencies that you work with?
Please explain to me how to know where my funds are from.
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
I was charged too many times for one transaction.
I can't see my cash deposit in my account.
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
I see a direct debit transaction in the app that is not mine
Why is the payment showing as pending from things I bought this morning?
I don't remember my passcode?
My top-up didn't go through; it still says pending. What's up with that?
My phone was stolen, what should I do?
How do you do exchanges?
What is limit of disposable cards  I can make per day?
How can I change my address?
Why do I have an unexpected fee on my bill?
Are there limits as to where my card will be accepted?
I was not given the amount of cash I withdrew