Instruct: Classify the given online banking query into its corresponding intent.
Query: Explain the extra ATM fees.
I used an ATM and there was an extra charge.
Does auto top-up have a limit?
what I need to verify my account
What do I need for the identity verification?
I am just waiting for the transaction to be completed.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
What would the age limit be?
Is my account able to be topped up by my friends?
What is the price for a physical card?
I see cash withdrawal activity in the app that is not mine.
What countries can I use your services?
My phone was left behind.  Can I still use my card?
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
What ATMs use this card?
I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.
I am having trouble activating my card.
daughter needs card, how do i add her
What's the web address to unblock my pin?
My atm withdraw is stillpending
Where can i find my top-up verification code?
I see a direct debit transaction in the app that is not mine
What is the current exchange fee?
Top up is not working even though I have my AMEX in apple pay.
My payment came back for something i'm trying to buy online? it's been doing it for two weeks.  do you know what the issue is?
I need to update my demographics.