Instruct: Classify the given online banking query into its corresponding intent.
Query: Please send my refund now.
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
What fiat currencies are used for exchange?
Why am I charged a fee for using my card on some purchases?
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.
How long until transfers complete?
I did a cash deposit to my account but it doesn't show up
Is the PIN sent in another message?
I received the wrong amount of cash from the ATM. Can you help?
Why is there an unknown card payment?
Why can't I get cash out?
I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?
Can you assist me in acquiring a virtual card?
Can I activate my card?
may I have a Visa and a Mastercard from you.
Are their fee's for top ups?
I purchased something abroad, and the exchange rate that was applied was wrong.
Is American Express supported for adding money into my account?
I want to use my account before identity verification
A transfer to my account was denied.
Why am I getting a fee on a card payment?
Why can't my ID be verified?
Is there an extra fee for using an ATM?
What are the steps I need to take to cancel a transaction?
need help with google pay top up
I am just waiting for the transaction to be completed.