Instruct: Given an online banking query, find the corresponding intents.
Query: I used my card to get cash then I was charged a fee that I shouldn't have been charged.
Why was I charged a fee on a cash withdrawal?
Using international ATMs messes up the exchange rate.
What are the reasons for a declined transfer?
How do I fix a broken card?
What do I use to verify my identity?
My ID verification hasn't gone through yet, but can I use my account anyway?
I did a transfer and I was charged a fee that shouldn't be there!
can you express my card to me?
I am having a problem with verifying my identity.
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?
How do I make my top up complete?
I want to activate my card, how do I do it?
Why do you need verification for my identity?
I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.
The app passcode has completely slipped my mind.
Are there any places that I can't use the disposable cards at?
I would like to track the card you sent to me.
What is the system for determining the exchange rate?
I have been charged twice for the same transaction.
I'm looking to get an additional card.
No option to top up with a cheque ?
Can my children open an account?
What happens if I deposit a cheque accidentally?
The top-up I ordered didn't process.
I'm having trouble proving my identity