Instruct: Given an online banking query, find the corresponding intent.
Query: I tried topping up my account but it failed, can you help me?
Why did my credit card get declined for top up?
I don't understand why my payment was declined. I thought everything was ok.
I would like to change my personal details.
What is the top-up limit on my cards?
How can I change my information?
Why can't I get my top up to work in Apple Pay?
Why am I not able to get cash from the ATM?
How many disposable cards am I allowed to have?
Where is my missing cheque I deposited?
What is the refund policy?
i need help, i lost my card
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
Why  am I being told this  transfer will not  go thru
Why was my transfer request decline?
How can I cancel a transaction to a wrong account?
I ordered a virtual card but it hasn't come through yet
Please check and let me know why my transfers are getting declined.
What is the process to get a new card when your old one expires?
where can I find the auto-top up option?
The app is showing a direct debit payment that I never made
Where do I find my card PIN?
Can you give me a virtual card?
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
I can't find my refund. Please help.
I can't find my code