Instruct: Classify the given online banking query into its corresponding intent.
Query: I have a missing refund
I am still waiting for a refund
Can I track the card you sent to me?
how do i get a refund for a direct debit payment i didn't make
How do I track the card you sent to me?
Is there a top-up limit?
What is your shipping policies for cards?
I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?
I have a charge I did not make.
How long will it take the money to appear in my account?
I want to activate the card.
There is a payment done with my card which i definitely did not do.Never seen that name before.
What are my bank details so I can do a transfer?
I didn't cancel my top-up.
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?
I attempted to enter my pin to many times.
Do you support changing the currency I use?
How long does it take for a payment to change from pending?
Can my account me accessed by a thief?  I was mugged.
Will I be charged an extra fee if I need to exchange currency?
For my account, how do I transfer money in?
What do I do to lock my phone after losing it so my account isn't accessed
Is it possible to get both Visa and Mastercard from you?
Does the fee for exchange change?
Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.
Why is it showing that my account has been charged a dollar that is showing as pending?