Instruct: Classify the online banking query into its corresponding intents.
Query: I need two cards. Is this possible?
Would it be possible for me to get a second card?
I'm not sure how to provide my identity.
Where do I find how to top off with a check?
How do I prove I am who I am?
Should my top-up be completed by now?
I want to use my American Express for adding money into my account.
I cannot seem to use my card.
Why was there a fee for my cash withdrawal?
How long does it take for a purchase to go from pending to authorised?
I think a fee was applied for paying with a card.
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
What retailers accept my card?
why do you charge for transfers?
Is it possible to get a Visa and Mastercard from you?
What do you use disposable cards on?
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?
Why is there an extra pound charge that is pending?
Where can I get my currencies exchanged?
How can I transfer money to a beneficiary?
I don't see the verification code for my card transfer.
Can you tell me what the cash withdrawal is in my statement?
I'd like to know what you guys look at to decide an exchange rate
I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?
How can I check on the delivery status of my card?
I would like to reactivate my card that I previously reported lost. I located the card this morning.