Instruct: Classify the given online banking query into its corresponding intent.
Query: Am I allowed to carry an additional card?
Is a new debit card free?
Is it possible to have an item refunded?
I recently transferred some cash, but the balance has not changed.
Where is my top-up generated from?
My top up hasn't gone through
My app says I withdraw money from my account from an ATM.
Can I use a Visa or Mastercard?
Is this card available to United States Residents?
I need a single use card for shopping online
How can I get a card sent to China?
Should I order a new card before I freeze my original one?
My cash withdrawal isnt showing on my account
What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.
My refund for a purchase hasn't  cone through yet.
How can I fix this? The ATM gave me more cash than I'd asked for.
I am worried that too much time has gone by for a transfer to be completed.
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
I would like to link my card to my account.
Does a US transfer take long
How can I close my account?
What documents do you need to verify my identity?
What forms of ID work for verification?
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
Is there a transaction limit on a disposable card?