Instruct: Given an online banking query, find the corresponding intent.
Query: Why would a cash withdrawal still be pending?
My last ATM request did not go through due to a declined card. Please cancel the request on my account.
Am I able to return an item for a refund?
The exchange rate was messed up from the ATM
i need help finding the auto top up option.
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.
The app is telling me that I am not me.
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.
I see non-received cash in my app.
how long does it take for a transfer from Europe to go through?
I just deposited cash to my account and can't find it!
I want to reverse a transaction I did this morning
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
Where can I find a Mastercard ATM?
Can I track my card while it is in the process of delivery?
What do I need to do for the card activation?
Do you support fiat currencies?
I tried to top up my account and it didn't work
A transaction on my card shows as pending.
I'd like to order an additional card
I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?
How can I receive money from my friend?
You charged me more than once for the same transaction!
When will the money be made available in my account?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?