Instruct: Given an online banking query, find the corresponding intent.
Query: What if there is an error on the exchange rate?
The exchange rate I was charged for a purchase was not right.
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
do I need to verify my identity before I can use my card?
Why was there a fee on my cash withdrawal?
What foreign exchange rate will I get?
What type of card can I get?
Why can I not transfer money into my account?
How long will it take the money to appear in my account?
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.
I would like to change my personal details.
How do I delete my account? I am dissatisfied with the service.
Is there a reason I was charged an extra fee for using the ATM?
I was unable to transfer money from my account.
I'm being asked for a verification code. Where do I find it?
Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??
It's been some time since refilled the top-up.
When I'm traveling is it possible to add money automatically at certain time points?
Is there any limits I should know about if I'm going to use a disposable virtual card?
I have an unknown direct debit payment on my account
I received the wrong amount of cash back
Can I order a new card?  Mine is about to expire.
How do I use a card to top up?
I'm using the app and I noticed a payment that I didn't make.
I need to withdraw money. Where can I do that?
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.