Instruct: Classify the given online banking query into its corresponding intent.
Query: I don't want to use this method to identify myself.
Is there anyway to bypass identity verification?
Why do I see an extra £1 charge on my statement?
Which part of the app do I order virtual cards from?
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
HOW LONG TO TAKE THE TIME TO SOLVE
What is the meaning of a pending payment?
I cannot find my refund on my statement.
What steps do I have to take to change my PIN?
How do you determine exchange rates?
My card was declined at a restaurant today and I am not sure why.
What are the steps that I need to take to activate a new card?
Why do the top-ups need to be verified?
Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue.    interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?
What was I charged a fee for card payment?
Unusual direct deposit
Could you please tell me your exchange rates?
My card payment was not successful.
I am still waiting for a transfer to show
When will the transaction be done?
There's a payment with my card that I didn't perform. I don't know that name shown.
My statement is showing I was Charged a dollar and I am not sure why.
How old do my kids need to be to use your service?
that fee should not be there, you charged my cash for an unnecessary thing.
what is the status of my refund
Help! I lost my card!