Instruct: Given an online banking query, find the corresponding intents.
Query: My PIN isn't working.
My account is blocked because I entered the wrong pin too many times.  Help me unblock.
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Since I need to exchange currencies frequently, would you be able to offer me a discount?
Does it cost anything to transfer money for a top-up?
I have an account at another bank, but I want to transfer some of the money to my account here.
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Is there a top up fee?
What is your refund policy for products I have purchased?
Are bank transfers immediate?
I would like to get both Mastercard and Visa card from you if that's possible.
Someone else accessed my account and made a payment.
I was charged too many times for one transaction.
Are EUR exchanges allowed?
Can I see where my funds come from?
In what way can I use the disposable cards?
I need to do a card activation.
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
Is it possible to transfer money to my credit card?
How long does it take for pending transfer transactions to post?
Can I get a new card with new expiration date in China?
I'd like to have extra cards. Will I have to pay for that?
I tried to used my card in a shop and the transaction was declined.
Why was I unable to complete my transfer?
There is a payment I don't recognize
Is there any way I can get more physical cards to use with my account?