Instruct: Classify the given online banking query into its corresponding intents.
Query: My card activation is failing.
I need to actuate my card.
Help Me!  I lost my card.  What should I do?
I am waiting for a payment to be processed
I need to know where this charge is coming from?
Visa and Mastercard can both be received from you?
What is this fee for transferring money?
Why didn't my friend's transaction arrive yet?
I got a message that I cannot name X as a beneficiary.
My balance doesn't show my deposit.
I need to top up, but I have to use an international card.  Is there a cost for that?
I wanted to top up my account and it doesn't look like it worked
How much does currency exchange cost?
My transfer failed.  Help!
Where do i go to receive a virtual card
How do I use a cheque to top up?
How can I cancel my transfer?
Where Is the top up verification code found?
I would like to get a few more physical cards.
What do I need to know about topping up?
Why did my card payment get declined?
I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.
When I bought something abroad, the exchange rate was wrong.
Why am I still not able to see the money I deposited a week ago? This is urgent!!
You promised no fees but now I've got one. What the hell!?
I haven't received my card yet, how long does it normally take?