Instruct: Classify the online banking query into its corresponding intents.
Query: why didnt a transfer to my account process
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
Can I edit my personal details?
Can I tell what business will take this card?
Is identity verification required for me to use my account?
Can I get a new card in China?
My money is all gone. What ways are okay to add money to my account?
I received my new card.  Where is it in the app?
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
I need some help linking my new card.
What should I do with my stuck ATM?
How long will it take to transfer something from China?
Where can I use this card?
I was charged multiple times for one purchase
How come the money from the merchant appeared back into my account?
i am express delivering my card to the us, how long will that take
What are the charges for recieving SEPA transfers?
I am having problems with my physical card.
I was charged a fee for a transfer.
can you tell me why my card was declined?
Can I use a bank transfer to add money to my account?
My purchases from this morning still have pending payments.
How long will it take to receive my money from my transfer transaction?
I didn't see any reason why my transfer was declined. What gives?
My credit card for was not approved for a top-up transaction.  What happened?
I'm not sure what I need to verify my identity.