Instruct: Classify the online banking query into its corresponding intent.
Query: Can I top-up by cheque?
I can't find out how to top-up my account using cash.
Why hasn't my card payment cleared yet?
I still haven't gotten my new card.  When will it get here?
Why was I charged an extra fee when doing a transfer?
Is there a list of ATMs that take this card?
Why is my transfer pending when I already made it?
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?
Why can't I see the top up I made?
I could not transfer funds to a beneficiary; is there a problem with your software?
My phone was stolen, what should I do?
The exchange rate from my card payment isn't right.
why was a transfer declined
Where is the PIN for my card located?
In regards to the PIN of the card?
I think my pin has been compromised, what do I do?
Can you unblock my account?  I entered the PIN wrong.
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.
I am unable to use my card.
How long is the delivery time to the US?
If I exchange currencies on a regular basis, is there a discount?
I'm still waiting for my card that was issued a week ago. What should I do?
when will my transfer arrive
What is the strange cash withdrawal on my statement?
Is there any way for you to find my card?
Will my other US credit card be accepted?