Instruct: Classify the given online banking query into its corresponding intent.
Query: I do not understand why my pass-code is not working.
How do I get the passcode reset?
Where do I find a virtual card?
I had an unexpected fee
What is the reason for the fee charge on my transfer?
In which countries does your app work
I just have one additional card from the USA. Do you support that?
What steps do I need to take for the identity checking process?
Can I use cash to top up
What are the additional charges for a SWIFT transfer?
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
Can I transfer money using a different currency?
I notice there's a pending payment on my card.
i didnt make these transactions, i think my card details might be stolen
I had to pay one pound more than the set price!
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
My cheque deposit didn't seem to work.
How do I request a disposable virtual card?
I've been waiting ages and my PIN hasn't gotten here.
You applied the wrong exchange rate while I was traveling outside the country.
What is the charge for exchanging currency?
How much can I top up in a day?
How old can one use your service?
I want to use auto top-up. Is there a limit?
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
My card payment has the wrong exchange rate