Instruct: Classify the online banking query into its corresponding intents.
Query: I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?
I attempted to get cash in the ATM but I was denied
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
Can you explain why my transfer was unsuccessful?
There's something wrong on my bill. A transfer fee should never have been added.
I would like to get a few more physical cards.
Will the duplicated payment be refunded?
I want to transfer some money from my other bank account into this one.
Am I able to cancel a transfer I just made
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
Are there directions to get a new passcode if I forgot mine?
I put money in my account a week ago but its still not there, what is happening?
How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
If I lost my phone at the hotel, can I still use the app?
How do I receive a card?
What cards do you accept to top up my account?
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.
Why is the cash not showing in my account for the check I deposited?
I have a transfer that is pending.
What's the process for topping up my card?
There is a payment with my card which i definitely did not do.
My passcode won't work.
The cash deposit I made this morning has not been credited to my account
My money disappeared! Please help??
Can both a Visa and Mastercard be received from you?