Instruct: Classify the given online banking query into its corresponding intent.
Query: I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
Why did I get charged when getting cash?
What type of card will I receive?
My payment has an incorrect exchange rate.
I looked at my statement and found a payment I and found a mistake.
Why didn't my friend's transaction arrive yet?
Why am I being charged to transfer funds?
ATM apparently not working?  Couldn't access funds in my account?
Where should I look for my PIN number at?
Where's my virtual card
My app is displaying a payment I didn't make
why isn't my top-up going through?
I can still see money in my account after making a payment
I'd like to know where my funds come from.
Can I exchange my money for EUR?
My card still hasn't arrived after two weeks, now what?
While doing a transfer, it says declined.
When I tried to access my cash, I wasn't allowed!
I don't know my password anymore.
What steps do I need to take for the identity checking process?
I need to check status as my friend hasn't got money I sent.
I was charged multiple times for one transaction.
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Why can't I use my card?
About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?
What does it mean if my cash withdrawal does not show up properly?