Instruct: Given an online banking query, find the corresponding intents.
Query: Why hasn't my top-up gone through?
My top-up is taking a while to process!
What is the source of your exchange rates?
I got less than what i asked for in the ATM, why?
Transfer could not be completed due to being declined.
Are there charges for cash withdrawals?
I tried activation my card and it didn't employment
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.
Why was there a fee for paying by card?
I tried to get cash but it was declined!
Can I top up?
The card is non-functional.
Is the cash withdrawal going to show?
I just looked at my app and it seems I was charged extra, why is that?
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?
It looks like a payment I've made hasn't made it through yet.
I would like to better understand why my pass-code is not working.
What do I need to do to link my new card for my account?
Are EUR exchanges allowed?
What are the steps for  making a transfer for topping up?
I need a Visa and a Mastercard from you.
how to delete account, not happy
My card payment was not successful.
I topped up but the app declined it
The exchange rate that was applied for an international purchase was wrong.
I noticed my card payment was cancelled, can you tell me why?