Instruct: Classify the online banking query into its corresponding intents.
Query: I cannot find my phone, what should I do?
I need help- I got mugged yesterday and they took everything so I can't use the app.
Can I get a physical card
Are there any express fees if i want my new card faster?
When I tried to top up using my card, all of the money disappeared.
I want to top up by transfering accounts, What do I do?
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
I have a transaction showing up more than once.
I need my card to be delivered fast
I dont see my reciept
The exchange rate was different when I got cash
How long will this take to get to me?
How many disposable cards can you own?
Why was the wrong rate applied when I bought something in a different currency?
Can I use my card to withdraw from my account?
I cannot make a transfer to another account.
I see in the app some cash was withdrawn, but it's not mine.
What happens when a payment is reverted?
There is a charge for an additional pound.
where is my new card?
How long does it take for a money transfer to show up?
Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?
Can I let other people have access to my account in order to top up?
What's the process for topping up by card?
There's a payment in my history I don't recognize
Why did I get charged for a transfer?