Instruct: Classify the online banking query into its corresponding intent.
Query: Do I have to go somewhere to activate my card?
Activate my card
Where is the money that I transferred.
What is the foreign exchange rate you will apply?
Help!  I think my phone may be stolen or lost!
Is payment required to get a card of my own?
Help, I don't know what the PIN is to my card?
Do you know the reason why my card payment was declined?
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?
How can I get a refund for an item I purchased but has not yet arrived?
What are the steps of verifying an identity?
i need to expedite my card
There's an error in regards to the exchange rate for an item I bought.
A payment that I didn't make appears in my app.
I thought you guys offered free transfers. Why was I charged?
What is the estimated wait time for transfers from the US?
Where do I find our how to get a physical card?
My wallet was stolen and all my credit cards were in there.  HELP?!!?
what is the word?
I live in the EU.  Can I order one of your cards?
How can I exchange currencies with this app?
My new card isn't in my app, how do I get it in there?
I need a Visa card
Can I use this app to change money?
How do I get unblocked?
i need to proof my identity to you why and how?