Instruct: Given an online banking query, find the corresponding intents.
Query: I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?
I am seeing in the App a payment that its not mine
Why doesn't my passcode work?
Where can i find the virtual card?
How come a fee was charged when I tranferred money
Why did I get charged a fee, I thought it was free?
Can the card be mailed to Europe?
The ATM won't let me take out cash
Am I supposed to verify my identity?
why did i only get 20.00
What should I do if I want to get another card for someone in my family?
My PIN has been blocked, what should I do?
how much for topping up by card?
How do I top-up automatically?
I would like to know how exchange rates are calculated when transferring funds.
Why is there a charged fee for debit or credit card payment?
Can I have a mastercard?
is it just visa or can i also use mastercard?
Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
Can I use a cheque to top up my account
Are my contactless settings correct? I tried to use it today but it wasn't working.
An extra fee of €1 was in my statement
Will you accept my credit card?
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
How can I go about resetting my passcode?
What if my top up doesn't go through?