Instruct: Classify the online banking query into its corresponding intent.
Query: Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?
I made a cash withdrawl and there is a charge.  What is this?
I added money but my top-up wasn't processed by the app.
phone is gone, what should i do
How would my friend be able to send me money?
I paid with card and was charged a fee that shouldn't be there!
How can I look at where my available cash is coming from?
How can I deposit money to my account?
How do i activate my card
When will my pending payment finish?
I found a direct debit I would like to dispute
I tried to transfer but it was declined
I need to report a stolen card
Remove my account immediately.
beneficiary transfer problems?
When will my transfer move from pending to confirmed?
I did a money transfer to my account and it is not showing there.
Do I need to verify the top-up?
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
Why won't my card accept any transactions?
The ATM took my card.
How long does my top up pending last?
I must change my PIN as soon as possible.
Can you tell me what i need for the identity check?
Do you offer SWIFT transfers?