Instruct: Classify the given online banking query into its corresponding intent.
Query: There is a pending transaction on my account, what does this mean?
What does a 'pending payment' mean?
Why was the exchange rate so wrong when I bought something!
Why is this fee being charged to me after using my card?
I have one other credit card from the US. Do you take it?
When will my top-up be completed?
How can I find out about an extra fee on my statement?
I need to exchange some foreign currency. What's the charge for doing that?
What do I need to bring for identification?
I took out some cash from the ATM but it is still showing the transaction is pending.
Can I get money out of any machine?
How much to exchange currencies?
are you sending me my card?
Why hasn't my ID been verified?
What are the guidelines for the disposable cards?
How many countries do you work in?
I haven't gotten my credit card in the mail.
What do I do if I completed a money transfer but the recipient hasn't received it?
Why can't my ID be verified?
When do I get my PIN?
Where to check top ups pending?
I see in the app some cash was withdrawn, but it's not mine.
There has been a payment  in the App that has not be done by me.
I normally have no issues making transfers, so why am I suddenly being told it is not possible?
My address is incorrect on my file.
I can't get into the app with the passcode.