Instruct: Classify the given online banking query into its corresponding intents.
Query: Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!
I don't recognize this payment at all!  Help!
Why is their a charge pending on my card still?
Are you located in other countries?
I found my lost card. Am I still able to use it?
I have a transaction showing multiple times.
How long does it take for money to transfer as my balance hasn't been updated
I didn't see any reason why my transfer was declined. What gives?
I cannot use my PIN.
When will I see an updated balance after a transfer?
I forgot my PIN number.
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I had to pay money for paying with my card.
How can I open an account for my children?
When I received my cash, the exchange rate was wrong.
How do I get a disposable virtual card as well?
I got my American Express in Apple Pay, why is top up not working in my country?
I transferred money, why was charged for an extra fee?
What are the steps to change my PIN to something else?
What are the reasons for my beneficiary not being allowed?
My statement contained a one pound extra fee
My transfer didn't complete. Why can't I access funds?
What is the best way to get my virtual card?
My card payment has not been withdrawn from my account
How do I find the PIN?