Instruct: Classify the given online banking query into its corresponding intents.
Query: Are there limits on the virtual cards?
Is there a limit on disposable cards?
Tell me why my transfer is declined.
If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?
Is there a charge for getting more cards?
I entered a wrong PIN too many times. How can I fix this?
Where did my money go? I'm not able to withdraw it from my ATM.
Can I trace where my funds came from?
I can't use my card because it is not working.
Why hasn't my cash been deposited yet?
I can't see a verification code anywhere
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
Why would my payment have been returned to my account?
Why am I charged a fee for getting cash?
Can I choose between Visa or MasterCard?
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
I tried entering my passcode and it isn't working. Can you help?
How can I periodically check the delivery of the card you sent?
My top-up is taking a very long time to complete.

At which ATMs can I use this card?
What is the process for transferring money into my account?
How can I top up my account and which currency can I use?
Why am I being charged again?
I received a "declined" message when doing a transfer
I am not in the UK can i get a card?
the exchange rate for my withdrawal is wrong