Instruct: Classify the online banking query into its corresponding intents.
Query: I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
Why did I get declined during a transfer?
I wanted to know why a top-up I made has been reverted.
I requested a refund but can't see it.
How is my PIN sent?
I think I was charged by mistake on my debit statement.
What locations are cards delivered to?
Why can't I see a transfer to my account?
Do you offer free ATM withdrawals of ones hometown currency while on holiday?
I withdrew some cash and the exchange rate seems to be wrong.
How many transactions can I do with a disposable card?
For what reason is my transfer still pending now?
There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.
How to a go about ordering a disposable virtual card?
Are there limits as to where my card will be accepted?
why did i only get 20.00
If I were to use a European bank card for a top up, will I incur a charge?
Why do i have an extra fee on my statement?
Can I purchase with cash or cheque?
I am not recognized by the app.
I have an account that is empty of funds. Can I transfer some from another bank?
I took out some cash from the ATM but it is still showing the transaction is pending.
Where can the cards be delivered?
How can I unblock my PIN?
Please tell me which fiat currencies you support.
There is a payment in the app I did not make