Instruct: Given an online banking query, find the corresponding intent.
Query: I deposited a check, but haven't received the funds for it.
I haven't received the cash from the check I deposited.
Why on earth is the exchange rate so bad?   Can I get a rate closer to the actual interbank rate?
There's a card payment with a name I don't recognize
I believe you charged me too much to exchange my money
Tell me what ATMs allow me to change my PIN.
I tried to get cash out of the ATM but it is taking too long
Why hasn't my transaction been completed?
Why do you keep declining my payment? I tried several times already with this card and it is just not working.
How are foreign exchange rates determined?
How old does my daughter have to be to open an account?
I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?
Why is my cash withdrawal still showing as pending?
Why have I been charged a fee for card payment?
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
explain the interbank exchange rate
Is there anyway to use a cheque to top up?
How do I delete my account? I am dissatisfied with the service.
I would like to retract my purchase.
What do I do if I do not recognise a cash withdrawal?
My transfer hasn't appeared yet
Why did you charge me extra when I withdrew cash?
My new card has not been delivered to my home yet. What is going on?
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
I have zero dollars in my account. Can I submit additional funds via bank transfer?
How can i get a refund for something i just bought?