Instruct: Classify the online banking query into its corresponding intents.
Query: I want a new PIN please.
How can I change my PIN even though I'm out of the country in Austria at the moment?
My phone has been stolen.  How can I make sure no one uses my account from it?
Is there an option to top up with a cheque?
I deposited a cheque but the cash hasn't arrived yet
Can I activate my card?
Can I use this app to exchange currencies?
I got less cash than what I specified for through the ATM.
Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.
I do not understand why my pass-code is not working.
I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.
Unusual direct deposit
Are you going to charge me to collect the money?
Will there be a fee to receive a physical card?
I need to top up, can I use google pay?
How do I receive a card?
My virtual card is just not going through.
Can I have a spare card for this account please?
Do you give refunds?
My ATM withdrawal was declined.
Would you please unblock my pin? I don't know why, but it's blocked.
I put cash in my account, but I don't see it.
I am from X but am traveling to Y - how do I get currency for Y?
Could you inform me as to why I have been charged a higher fee for doing banking abroad.
Can you delete the account?
Can I use my American Express card with Apple Pay?