Instruct: Classify the online banking query into its corresponding intent.
Query: I prefer Visa, can I get that instead?
Do you accept Visa or Mastercard?
Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?
What ATMs can I use this card?
where to i get my funds from?
Can I have a tangible form of my virtual card.
Can you check the exchange rate on a cash transaction I did overseas
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?
Is there a charge for transfers?
Changing my PIN
Is there an auto top up option?
What do you charge for an exchange fee?
Why was money taken for a transfer?
Can you tell me what cards and currencies you support?
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
I put money in my account a week ago but its still not there?? What happened to my money?
How long do I need to wait til my top up isn't pending?
I need to add money to my account. Can I do so via bank transfer?
Why hasn't my friend received the transaction?
Is there a reason my new card hasn't arrived yet?
My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?
The card payment I made didn't work.
The cheque I sent a few days ago has not been deposited yet, what is the hold up?
my phone has been stolen by someone
I have forgotten my passcode