Instruct: Given an online banking query, find the corresponding intents.
Query: Are SWIFT transfers supported?
Will there be a charge when money is added to my account?
Why is there an extra pound charge that is pending?
What currencies are accepted to add money?
I got a message that I cannot name X as a beneficiary.
Do I get a discount if I exchange currencies a lot?
When will my returned transaction show up on my account?
What is the basis of your exchange rates?
Please assist me with activation.
I need an actual card that I can hold in my hand, how do I do that?
I'm concerned because my cash withdrawal is pending.
I have lost my phone, what steps can I take to prevent someone using my account?
I lost my phone.  What do I do to block someone else from using my account?
Can I have it delivered on a specific date?
Balance is not up to date.
You have declined my  payment.
I bought something and now I want a refund.
I made a transfer but my balance hasn't been updated
It's been a couple days how much longer do I have to wait for my transfer?
It's requiring me to verify my identity?
Have you sent out my card yet?
My cash withdrawal is showing as pending, why?
Will my money be of equal value when I travel abroad?
How can I pay for top-ups?
I believe my card has been compromised as there's a cash withdrawal I don't recognize.
I need help- I got mugged yesterday and they took everything so I can't use the app.