Instruct: Classify the given online banking query into its corresponding intents.
Query: How do I get my money back for something I bought?
Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.
When I was traveling abroad, the exchange rate was applied wrong.
Is my card broken? I can't get cash out of the ATM
I got charged for with a fee for paying with my card.
I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?
I am seeing and extra 1$ charged to my account and wanted to know about it.
Is it possible to track the card you sent me?
I didn't get my card back from the ATM.
Is there a minimum age for having an account?
How old does my daughter need to be to have her own account?
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
My rate of exchange was wrong.
Is there a reason my transfer would have been declined?
What on earth is up with the exchange rate! This should have been a much higher amount of cash
My statement has a payment that I do not recall making
Are there restrictions to transfers to certain accounts?
I transferred money, why was charged for an extra fee?
What ATMs can I use my card?
I'm worried that my card has been compromised because I see a payment that I didn't make.
Why does it say my transfer failed?
I got a transfer fail message, but no explanation of why-- what happened?
I was spending cash with my card and got a fee.
How do I change my details?
Will you charge me for exchanging foreign currencies?