Instruct: Classify the given online banking query into its corresponding intent.
Query: I must make a transfer from China and it is urgent. How long before the transfer is complete?
How long will it take to transfer from europe?
Can I withdraw money from another bank and transfer it into my empty account?
I want to get rid of the account, and delete personal information .
I would like to track a card sent to me, how do I do that?
How are the exchange rates determined?
Was my transaction reverted with my card?
I have a new card. How do I activate it?
Is it possible for me to top up with Google Pay?
I can't seem to be able to use my card
What's the limit to how much I can top up?
I made a check and cash deposit that wasn't credited to my account.
The ATM I used for foreign currency provided the wrong exchange rate.
my phone was lost
Where did the money transfer go?
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
Can I reactivate my card? I reported it lost and found it this morning in my jacket.
My wallet was taken and I see that someone is using my card!   Please help me!
I exchanged cash when traveling and the rate was incorrect.
Can I order a new card to China?
I have a direct debit I didn't make
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
why didnt my account allow a transfer
i transfered and yet it is still pending
Why is there a €1 charge on my statement?
How do I begin the process of a refund?