Instruct: Given an online banking query, find the corresponding intents.
Query: As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
the transfer went through but now it has been pending for quite a while. i need this to go through already
What do I need to do to get my new card which I have requested 2 weeks ago?
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.
Can I exchange an item for a refund?
Why was the exchange rate so wrong when I bought something!
Do you need my birthdate?
I need a physical card.  What are the fees?
My salary comes in GBP can I change my options somewhere?
What is the age limit for an account?
I got charged two times for a transaction
I would like to get a few more physical cards.
How do I use the disposable cards?
How do I top up with a cheque?
Why was a fee charged to me for transferring money?
Why do you have the identity check
I entered the wrong pin too many times and now I think it's blocked. What do I do?
My top up is incomplete.
Will there be a cost if I exchange currency?
In my app, a direct debit payment that I didn't do shows up.
What are the charges if I exchange foreign currency?
My friends would like to add to my account. What is the procedure?
There's an error in regards to the exchange rate for an item I bought.
I made a transaction to the wrong account!
cash and check deposit has not gone thru
May I get an account for my daughter?