Instruct: Classify the online banking query into its corresponding intents.
Query: i bought the wrong size and would like a refund
I would like to receive a refund for something I bought.
How come I didn't get a virtual card yet?
What do I need to bring for identification?
Will there be any extra fees if I exchange currencies?
I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.
How can I get a disposable virtual card?
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
show me how to top up
Is my daughter eligible to open an account?
I deposited a cheque, but the balance hasn't changed yet.
Why do I need to verify my account?
Can you tell me the countries you provide support for.
How do I change my details?
may I have a Visa and a Mastercard from you.
How come a fee was charged when I tranferred money
Why is there a payment I didn't do in my app?
I was getting some cash out of the ATM but it cancelled on me without warning.
How can I reset my darned PIN number?
What is the top-up limit on my cards?
What is the process for unlocking the pin?
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
Close down my account.  I don't like your service.
Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?
Why was I charged a fee on a cash withdrawal?
A transfer is pending.