Instruct: Classify the given online banking query into its corresponding intent.
Query: Where does the exchange rate stand right now?
What do you think of the exchange rate?
I want to know about your refund policy.
Has there been any activity on my card today?
Where can I see where funds came from?
I haven't received my virtual card yet, do yo know why?
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.
Can you tell me what I need to do for the identity check process?
Is there a fee for paying by card?
How long does it take for a money transfer to show up?
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
How do I add a card on to the app?
Can cards be dispatched on a specific date?
I want to auto top-up.
At what age can my children use your service?
I hate this company! Can you delete my account?
Do I need to add my salary?
Where can I order a card when I am in China?
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
what steps do i do to get a real card
Would it be possible for me to get a second card?
can i see money source?
Are there any ATM's near me that accept this card?
I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?
What is taking so long on my transfer from the US?