Instruct: Classify the given online banking query into its corresponding intent.
Query: How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.
I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.
Are purchases returnable for full refund?
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
Where do i go to receive a virtual card
My card payment still pending
I want to delete my account.
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.
My top up keeps showing pending?  How long will things be like this?  Days, weeks, months?  I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?
I need to change my home address.
Will I see fees from adding money with an international card?
When I made a transfer I was charged extra.
How long does it take for the transfer to go through?
I have lost my phone.
At what cash machines can I change my PIN?
Why is the cash withdrawal under pending?
Can I have a supplementary card?
Help me get the virtual card working.
I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.
Do you do business in the EU?
Why are my transfers getting declined?
Why did I get charged a fee, I thought it was free?
How do I use the disposable cards?
How long will it take to deliver to the US?
I was using a foreign currecy to make a payment and the applied the wrong rate.
What currencies are approved to add money?