Instruct: Classify the online banking query into its corresponding intent.
Query: A transaction I did to my friend hasn't arrived yet, why?
I'm still waiting for my transaction.
Why would I get a decline message in a transfer?
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
I had a payment reverted and would like to figure out why.
When do i activate auto top-up?
Please send a new card; the ATM ate mine.
I noticed the currency exchange rate was incorrect after paying for something in a foreign country.
How do I transfer money from one bank account to another?
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
The cash deposit I made this morning has not been credited to my account
How long does it take for my id to verify?
I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.
Can this convert money?
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?
What fiduciary currencies are supported for tenure and exchange?
My funds are low, can I auto top up?
What is the price for an additional card?
Please could you give me a refund
I requested a refund but can't see it.
Why is  my  top  up for  my  new account  not  instant
Delete all of my account information and my account right now.
how much does it cost to add money to my card
I do not understand what this particular direct debit is ?
Can I change my PIN?