Instruct: Given an online banking query, find the corresponding intents.
Query: I bought something in another country but the exchange rate is wrong
My payment had a wrong exchange rate.
Why was my cash withdrawal given the wrong exchange rate?
Where do I find our how to get a physical card?
I lost my wallet and all my cards were in it.
I am seeing in the App a diret debit that its not mine
Can I use your services without access to the app?
Is there a certain age I need to be?
What steps are taken to transfer money into my account?
Why hasn't the transfer shown up in my account yet?
why was a transfer declined
There's an extra fee on my statement, why is that?
The expiration date for my card is coming up, how do I get a new card?
Where can I sign up for a virtual card?
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.
are multiple currencies acceptable?
Where do I look for cash top up?
How often can I top up my account?
I see a direct debit payment on my app that I did not do
Help!  I forgot my password.
A wrong amount of cash we sent to me.
I got less cash than what I specified for through the ATM.
I need my payment in another currency
I tried withdrawing money in another country and the exchange rate was wrong.
Why do I get a fee every time I transfer?
I requested money from the ATM and it didn't give me as much as I requested.