Instruct: Given an online banking query, find the corresponding intent.
Query: How do I get a refund for an item I bought?
I need to refund my item, can you please help?
Why would my card payment get reverted?
Please tell me why I am having problems transferring to a beneficiary.
How can I link the new card?
A transfer to my account was denied.
What do I do if I see a transaction on my card that I don't recall making?
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
Does the package with my card have tracking?
why did my payment revert
Is there a fee for exchanging currency?
There are duplicate transactions on my account
How come when I tried to pay contactless at the bus it didnt work?
What are my limits on disposable cards?
I have lost my phone or it has been stolen.
How long do top-ups take to go through
My payment was stopped
How do I go about changing my PIN?
how do i add money from my amex card to top up
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?
Why am I seeing a fee for transferring money?
please cancel the transaction
I looked on the app and it says I withdrew cash.  I didn't!
How do I tell if my top up was reverted?
Why would the app deny my top-up?
Is it ok for a friend to send me money?