Instruct: Given an online banking query, find the corresponding intents.
Query: Top up did not work on the app.
Why did the app deny my top-up?
I refilled my account balance but got an error message.
Can you please explain why my transfer failed?
there is a debit i dont recognize
What currencies and methods can i use to top up my account?
One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Please help me get a refund?
Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?
How old do my kids need to be to use your service?
I have an account that is empty of funds. Can I transfer some from another bank?
My payment was stopped
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?
I am having trouble with the app recognizing me.
Why is the transfer showing pending?
I did a transfer.  What is the extra fee?
Is there a reason behind why my transfer did not work?
I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this
Can I use my account without verifying identity?
When I purchased a product in another country the currency exchange was incorrect.
How do I receive money from someone?
What are the fees associated with top up via transfer?
I have been charged twice on my statement.
I do not have the information to verify my identify.