Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is there a pending hold on one pound on my statement?
I was overcharged one extra pound!
Is there any cost to change foreign money to local?
The cash abroad exchange rate is applied wrong.
I don't think the exchange rate was right.
Can my friend send me money if it is not in US dollars?
Can I call to get my card activated?
What documents do I need for the identity check?
What ATMs will allow me to change my PIN?
I want to use my American Express for adding money into my account.
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
What limits are there on the virtual cards?
What does it mean if it says my card payment has been cancelled?
Can you change the rate for the item I bought in a different currency as it is wrong?
How can I information on my limit for top-ups?
I was made to pay a fee for making a transaction with card.
Help, I don't see my money i just added.
I tried topping off my account with a card, but the money is not in my account despite the charge going through
Can I get money out of any machine?
why have I got a pending transfer? I'm confused!!
The ATM didnt return my card!
what are limits to top up
Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
I added money but my top-up wasn't processed by the app.
I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.
I received the wrong exchange rate for an item i bought.