Instruct: Classify the given online banking query into its corresponding intent.
Query: My card payments have stopped.
Is my card payment reverted?
What should I do?  My card has been stolen!
What I topped up was reverted by the app.
My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.
My card's expiring a month from now, should I place an order for the new card?
I saw a payment come out of my account for a merchant I don't remember.
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
I have been waiting for my top-up to complete and it still hasn't gone through.
Please help!  There was an extra fee when I got cash.
Do you have a list of the cards and currencies supported?
My account shows that I made a cash withdrawal but I cannot remember doing so!
Show me where I can see the PIN?
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.
Do I need to verify my top-up card?
I thought I would have received my new card at this point.
I found the card that I thought I lost, and I would like to reactivate it.
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
When will my transfer process?
I am wondering about a transfer from a different country that doesn't show up yet?
Can I have a new card shipped to China?
Will you guys do Visa or Mastercard?
I wish to cancel a transfer
When will I be able to see my refund?
I thought transfers were free, why was I charged?
I need my card to be delivered fast