Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I unable to verify my id?
Why isn't my id verified?
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
There's an error with the rate that is charged.
Is it possible to have a discount for exchanging currency frequently?
I did not get the right amount of cash from the ATM.
What should I do if I see a withdrawal is pending?
I got a message saying I made a withdrawal from the bank machine, but I did not.
I received the wrong amount of cash from the ATM. Can you help?
Can I get a card even though I live in the US
Why can I not choose the card i want?
How do I use my card if I lost my phone?
Is there a way to find an ATM around me?
Why can't I use this beneficiary?
I need a new PIN number.
My card info was stolen, what do I do?
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
Why isn't my refund showing up in my statement?
Where are the ATMs that accept this card?
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
after i got married i need to change my name
How do I verify the top up?
Is it possible to get a second card for my daughter?
My credit card was just denied for top up! Can you tell me why this happened and what's going on?
For what reason is my transfer still pending now?
Do I need to set a limit on auto top-up?