Instruct: Classify the online banking query into its corresponding intents.
Query: If I want to select a new PIN what do I do?
I want to choose a new PIN.
Why can't I edit my personal details?
Tell me why there is a fee for a card payment.
with what can I verify my identity?
I didn't make this payment!
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?
Is there a limit on how much I can top up?
My balance was not updated after transferring money.
I am still awaiting the money I put into my account this morning.
Isn't my top-up supposed to mean its complete?
Can you activate my card pls
Please tell me if I'm going to be charged for sending out more cards?
Is there a fee for european bank cards?
My cash withdrawal isnt showing on my account
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?
I wanted to know why i got an additional fee when i use my card.
When will my deposit from this morning show up?
For what reason did my top-up fail?
Can I get a physical card
Why hasn't my ID been verified?
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?
Why isn't my refund showing up in my statement?
How are the exchange rates for transfers calculated?
I need to change a transfer.
My phone is at the hotel.  How can I use the app?