Instruct: Classify the given online banking query into its corresponding intent.
Query: Is there such thing as top up by cheque?
Can you tell me where to find top up by cash deposit?
Set a new PIN please.
I was doing a transfer and received a "decline" message.
I haven't received the PIN yet.
I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.
I have to make more then a few disposable cards per day.
The refund doesn't show in my account
I saw I was charged extra for money I withdrew?
I need help- I got mugged yesterday and they took everything so I can't use the app.
What is the reason I couldn't do a transfer to a beneficiary?
I think my card payment has been refunded
There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!
How much do I have to pay if I want to transfer money?
Top up did not work on the app.
I have an unknown charge.
What does pending payment mean?
What is the reason for the extra fee on my statement?
Someone might have had access to my card.
How do I go about getting a refund?
Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
I recently made a transfer but I need to cancel it as soon as possible.  Please let me know when this happens.
Can I cancel a transaction?
Why do you need to know so much about me for my account?
Is there a way to reset my PIN?
Where do I get a disposable card