Instruct: Classify the online banking query into its corresponding intents.
Query: Please tell me how I can receive a physical card
Where can I get a physical card?
How can I fix my contactless?
I need to activate my card, how is that done?
I need to do a card activation.
Is it simple to transfer money using my credit card?
I want to top up my account. What payment methods are supported?
My card got trapped inside an ATM, what should I do?
Is the PIN sent in another message?
For some reason my card payment didn't work
how do I find the code to verify the top up card?
I recently purchased something, and the exchange rate was wrong.
I have a new card and I can't add money to it.  I tried about 30 minutes ago and it is still pending.  What do I do?
Why would you cancel my transfer?
My bank card has expired, how can I get a new physical card?
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
I sent money to someone but they haven't gotten it yet
I am confused about your fee structure and was disappointed to see a fee for my transfer.
I withdrew cash and was charged. Why?
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
Why did my top up get reverted?
Activate my card
Why wasn't my bank balance updated?
Card payment still pending.
I made a transaction at an atm and was charged extra for it.
The cash I wanted wasn't there.