Instruct: Classify the online banking query into its corresponding intents.
Query: I have yet to receive the cash I added to my account this morning.
I deposited a cheque, but the balance hasn't changed yet.
Can I open an account for my children?
Why can't I use my card?
I would like to retract my purchase.
Why did I get charged one pound seemingly randomly?
I have forgotten my passcode
I believe I got a wrong exchange rate when I got cash.
Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
Soon my card will expire, how do I get a new one?
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?
Why am I being charged for ATM fees?
I accidentally exceeded my PIN tries.  Please advise.
I see a direct debit transaction in my app that I didn't make.
Is there anything to do because my phone was stolen?
There was an extra charge when I used my card
I have a cash withdrawal that I do not recognise.
How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.
If I need to cash foreign transfers, how does that work?
The app shows Direct Debit payments that I didn't make
Why was there a transfer fee on my account?
Help! In the app there is a payment that I don't remember.
Where in the app do I link a new card?
I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did.  Help!
Why is the exchange rate different on my recent purchase?
Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?