Instruct: Classify the given online banking query into its corresponding intents.
Query: Help! I'm missing money, I deposited a cheque but its not showing on my balance.
Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
Can you tell me what cards and currencies you support?
A duplicated payment was made for something.
Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?
Can i make transactions before identity verification?
I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?
How do I go about changing my address?
Is the exchange rate the same on weekends as the weekdays?
I don't recognize the direct debit payment on my account.
I still don't have a card. How do I get one?
Explain top-up cancellation
The contactless payments are not working.
What form of identification is accepted?
I couldn't get the money I needed.
disposable virtual card can be ordered where?
I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset.  I want a refund as I now refuse to pay for the product.
There seems to be an additional charge of £1 on my statement, what is the reason for this?
What can I expect at card expiration?
What is the maximum number of transactions I can do with a disposable card?
What is this extra fee on my statement.
How come I got blocked for entering wrong pins?
Can you tell me what i steps i should take since my card was stolen?
The exchange rate on my payment doesn't look right
Why hasn't my friend received the money i sent them yet?
I see a strange payment in my account.