Instruct: Classify the online banking query into its corresponding intents.
Query: Can you please explain disposable virtual cards for me?
can i get a virtual card online
I was declined when I tried to take out cash!
I know there's an auto-top option but I can not locate it when I look?
The cash I got at the ATM is still in my account.
Can friends transfer money to each other?
Are there steps I need to take before my card expires?
I can't find my PIN anywhere.
Can you provide information for freezing my card immediately?
How many incorrect attempts cause card to be blocked?
My card doesn't work when I use it.
My ATM withdrawal was declined.
Do I receive the physical card for free
How long does it take for my top up to clear?
Are the funds I requested from a merchant a few days ago in my account? I do not see them.
Do you let me choose between Visa and Mastercard?
Will there be a fee to receive a physical card?
Do you accept US credit cards?
I need more money in my account. Can I add more by transferring?
Can I verify my top-up card?
I put in a payment a while ago and it has still not cleared and is showing up as "pending", how long does it take to clear?
I tried using my card at multiple vendors and now it's not working.
I think my top up has been reverted
Help!  There is a cash withdrawl on the account that I didn't make!
How do I order my card?
What are the exchange rates you assign?