Instruct: Given an online banking query, find the corresponding intents.
Query: Help!  The app says I took out cash but I didn't!
What is this withdrawal as I do not remember making it.
Can I activate my card with the app?
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?
You applied the wrong exchange rate while I was traveling outside the country.
What are the additional charges for a SWIFT transfer?
What's taking so long for this payment to go through?
My Identity verification hasn't passed yet is it possible to use my account?
Google Pay isn't working. What is wrong?
I paid with a card and there is an extra charge. Why?
What is the procedure for depositing a virtual card
Is it possible to get a refund for the item?
How much extra will I be charged for exchanging foreign currency?
What currencies can be used for top up?
I don't have a virtual card - how do I get one?
You shorted me money when I tried to make a withdrawal.
My phone is at the hotel.  How can I use the app?
Can I get a new card in China?
how to get new card after atm eats it
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
What steps do I have to go through in order to activate my new card?
I am being charged the wrong amount on my card.
Is there a fee for transferring money
How do I delete an account?
My transfer to my account is missing.
Is there a fee for currency exchange?