Instruct: Classify the given online banking query into its corresponding intents.
Query: Why didn't my transfer complete?
I tried and tried, but I could not complete my transfer. Tell me what is wrong.
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
I'm really concerned because I only made one transaction, but it's appearing multiple times.
Can I get some help to get me card activated?
What is the reason why the transfer shows as pending?
Can I change my PIN abroad?
I topped up recently and saw the money go through, but now it's just gone? What's going on
Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?
I tried to get cash in the ATM but it was not approved
How much is the charge to top up via credit card?
How can I dispute a debit transaction?
I can't make purchases with my virtual card.
My card still hasn't arrived after two weeks, now what?
Is it possible to hold money in multiple currencies?
What currencies do you accept for adding money?
Google pay top up not working.
If I lost my phone, what steps do I need to take to stop someone from using my account?
When I travel, can it automatically add money in certain intervals?
Yesterday my phone was stolen from me :( What do i need to do about it?
I think that there is a payment on my card that I did not authorize.  I don't recognize the name attached to the transaction.
are transfers to a beneficiary possible
My bag got stolen with all my cards. Can you please cancel my card and send a new one?
Are there limits to businesses that will accept this card?
On my transfer there was a "decline" message
The app does not believe that I am myself