Instruct: Classify the given online banking query into its corresponding intent.
Query: I think I got charged twice for the same thing
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
i need to add express delivery if that's an option
I need to know where I can withdraw money.
I see a charge for a direct debit that was not me.
is there a foreign currencies charge?
Do you take both Visa and Mastercard?
What do I need to do to receive my payroll in the account?
When will the check I deposited post to my account?
I think my top up has been reverted
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
How do I get refills to my card when I'm traveling?
i bought the wrong size and would like a refund
What does it mean when it says I have a payment pending?
I need to reset my passcode, this one isn't working
How can I open an account for my children?
I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?
I just moved. How do I give you my new address?
when will my transfer arrive
How do I get my card active?
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?
Can I order a new card?  Mine is about to expire.
Top up did not work on the app.
Could I get a MasterCard and Visa from you?
I bought something in another country but the exchange rate is wrong