Instruct: Classify the online banking query into its corresponding intent.
Query: How can I prove the source of my funds?
I would like to verify my source of funds.
i tried to withdraw money but was told i didn't have funds
Which countries do you work with?
Why can't I transfer to another account?
What does a 'pending payment' mean?
My top up may have been reverted
Will you accept my credit card?
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?
Please explain why my payment was declined? I thought everything was good.
The app says my transfer failed
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
Why am I being charged extra when I withdrew money?
Why was my top-up rejected?
Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?
I can't remember what my password is
I didn't receive the correct exchange rate for an item that I bought.
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.
Can I get a new pin number at any ATM using my card?
Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!
While doing a transfer, it says declined.
Why do I see an extra £1 charge on my statement?
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?
Why am I having trouble withdrawing cash?