Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
It seems like my card payment didn't work.
How can I verify my identity?
My top up was rejected. Why?
I'm expecting a refund but it's no where to be seen
Please explain to me the process of getting a virtual card.
What's the tracking on the card you sent?
How come my refund hasn't appeared on my statement?
What is the fee charged for using my card?
Can I choose my Visa or Mastercard?
What exchange rate will I receive?
why was my payment reverted on the app
Do you accept all cards and currencies?
Can I use the apple watch to make a top-up?
What do I need to do to get a card?
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
I answered so many questions about my identity. Why do you need this info?
Please assist me in activating the card.
My daughter need a card from this account. Is that possible?
Looks like my top up failed.
I want to find out what happened to my new card?
How do you Top Up on the apple watch?
Is there a way to order a new card while in China?
What do I do to Top up my card?
How do I link the new card that I just got from you guys?