Instruct: Given an online banking query, find the corresponding intents.
Query: Why isn't my refund showing up in my statement?
My refund is not showing up in my account. Where is it?
Where do I find how to top off with a check?
My transfer was declined. Why did this happen?
Can I choose what card I can use
How do I cancel a transfer?
My currency rate is inaccurate.
I haven't received the cash from the check I deposited.
I have an outgoing transfer
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
Can I have a spare card for this account please?
My account was charged a debit payment I don't recognize.
Where can I get a new passcode?
I am unable to activate my card, it won't let me.
Do I need to do anything? My phone was stolen yesterday.
Which part of the app do I order virtual cards from?
Which countries does your service work in?
Need help to get my card to work.
What do I have to do to get my PIN unblocked?
I need my card frozen cause it was used without my consent to take money out. It was in an odd place.
How do I top up using my Apple Watch?
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.
What is this fee for card payment?
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?
I topped up last night but don't have any funds, why not?