Instruct: Given an online banking query, find the corresponding intent.
Query: The app can't verify my information for identity proofing purposes.
Help me verify my identify?
The top-up did not go through.
What countries do you operate in?
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
I don't want to use this method to identify myself.
Why is my cash request and the amount I received different?
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
I recently transferred some cash, but the balance has not changed.
Why hasn't my payment gone through?
Can you tell me why a cheque deposit isn't showing in my balance?
Can I have a spare card for this account please?
Is there any reason my cash withdrawal still shows as pending?
How many cards am I allowed?
Why do you need me to verify who I am?
It declined my transfer.
I was charged a fee for a transfer. Where did it come from?
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?
google pay top up did not work
I need a hand here, I need to top up cash.
Where can I find your exchange rates?
What currencies can be exchanged in the app?
Where can i find my top-up verification code?
I can't see my cash deposit in my account.
Will you guys do Visa or Mastercard?