Instruct: Classify the given online banking query into its corresponding intents.
Query: I am still waiting on my card?
It's been a week since you sent my card and I still don't have it.
How do you top up with a cheque?
What is the refund procedure?
Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?
Why have I been charged for pulling cash out of my own account?
A direct debit payment that I didn't authorise shows up in my app.
Can I use my American Express card with Apple Pay?
I need to exchange some foreign currency. What's the charge for doing that?
top up cancellation
I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?
How long will my transfer be pending?
Is there a charge for getting my money?
Why does my transfer keep generating an error message?
What is the status of my top up?
wheres my pin
How do I transfer funds directly from my credit card?
Where is the money I put in the bank?
What is the daily limit on my card?
I didn't cancel my card payment.
I noticed that there's a payment on my card that's pending.
Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.
I want to give a second card for this account to my daughter, would this be possible?
Where did the money transfer go?
Can you tell me why my top-up failed?
Can I get a card in the EU?