Instruct: Classify the online banking query into its corresponding intent.
Query: I wish to remove my account.
Please delete this account.
my statement contains an unknown payment
What do you do to transfer money to my account?
Is the PIN separately delivered?
Why is a transfer I have still pending?
My card is missing!  Help!
I am unable to use my card for some reason.
How to I switch my money for the money used in another country?
Why was my payment declined? I keep trying my card but it's not working.
To receive money are there charges?
Why would the app revert my payment?
There is a payment I don't recognise!
What ATM locations are near me?
My last name has changed and I need to update my account details.
Do I have to pay more for exchanges?
The ATM didn't give me the full requested amount
Do you support top ups?
Help me please, My Apple Pay American Express top up does not work.
What kind of charges should I expect to exchange currencies?
I have not seen any changes in my account balance(s) after making a transfer.
I attempted to get cash in the ATM but I was denied
My card data has been exposed.
who can put money in my account?
I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it
I made a purchase and was charged at the wrong foreign exchange rate.