Instruct: Classify the online banking query into its corresponding intent.
Query: The exchange rate was different when I got cash
The applied exchange rate is wrong for the cash I got abroad.
I went to the store and tried to make a purchase.  The first time, it was declined, but the second one went through.  But my App shows me that I've already been charged once and the second charge is still pending.  Can you make sure that I'm not charged twice?
Can I top-up my google pay?
Why would a merchant revert a card payment?
What is the way to go about getting a virtual card?
I need to make a purchase online, where is my virtual card?
A transaction shows duplicate times.
How do I close my account?
Can I use this app to exchange between dollars and pounds?
Can I get a card although I'm not in the UK
Where can I use my Mastercard?
I look but I see no virtual card. Why is that?
Which currencies do you handle?
Can I increase my top-up maximum?
I don't know where a direct debit payment came from
My friend deposited $100 into my account, but it is not showing up!
Will this card work at any ATM?
I'm not in the UK, but can I still get a card?
How many disposable virtual cards can you have?
Why was the payment on my card declined?
I believe that my card has been stolen!
Where is the PIN for my card located?
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
Where can I go to get my PIN unblocked?
Help me get the virtual card working.