Instruct: Classify the online banking query into its corresponding intents.
Query: Why doesn't it work when I use American Express to try to add money to my account?
Is American Express supported for adding funds?
I saw that my transfer was declined.
I want to top up by transfering accounts, What do I do?
i need to know about exchange rates
As my kids get older are they able to get set up with their own accounts?
Is my fiat currency supported for both hold and exchange?
Help me verify my identify?
I wasn't charged the correct exchange rate for an item I purchased.
What is your maximum top up limit per day?
How many physical cards am I allowed to have?
Is there a limit for top ups?
My card is showing the same transaction over and over again.
I did not receive the right amount of cash.
I want to request a physical card
I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?
Why is my refund not visible on my statement?
I am waiting on the refund
Is there a certain age I need to be?
I'm trying to use a cheque to top up
Why am I being charged a hidden fee?
What is this extra €1 fee about?
My cash withdrawal shows as pending still.
What is the highest amount of top ups I'm allowed?
My balance doesn't include my latest transfer
I can't use the app because I got mugged yesterday and they took everything. I need some help.