Instruct: Classify the online banking query into its corresponding intents.
Query: My exchange rate isn't correct.
Why am I being charged more on exchange with things I bought abroad?
I need to move money from another bank to this account.
Can I receive payment in another currency?
You shorted me money when I tried to make a withdrawal.
What are the requirements to open an account for a minor?
There is  a charge I don't recognize.
I think someone stole money from my card
How long does transfers take?
Will the duplicated payment be refunded?
A direct debit payment I didn't do shows in my app
You advertise no fee when paying with a card then my statement shows a fee.
I just got married and need to change my name on the account
I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before.  What exactly are the fees?
how do I know where I can get money withdrawn?
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?
I bought something this morning and the payment is still pending
Explain why I can't do a transfer to an account.
HOW LONG TO TAKE THE TIME TO SOLVE
I'm waiting for my transaction to complete.
How can I revert a transaction from this morning?
How did the extra charge on my card come in effect?
I need to add money to my account. Can I do so via bank transfer?
As my kids get older are they able to get set up with their own accounts?
Is my PIN recorded anywhere?
Would it be possible for me to get a second card?