Instruct: Classify the given online banking query into its corresponding intents.
Query: Why has my money been returned back to my card.
The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.
Will I be charged for adding money using an international card?
How's the exchange rate?
How can I obtain a disposable virtual card?
When will my balance reflect a deposit?
I did a cash deposit to my account, but I am not seeing it on my statement.
Please give me both Visa and MasterCard, is it possible?
The app says I got cash from an ATM but I didn't
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine.  Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?
I got some cash but it wasn't the right amount.
Why did my top-up get reverted?
I am not satisfied with your service.  Close my account.
I would like my refund for this item I bought.
I would like to get a physical card, but I don't know how. Can you help me?
What is going on with it saying my card payment was declined?
Why hasn't a transaction I did to my friend arrived yet?
I don't see the verification code for my card transfer.
Is there a fee to top up by bank transfers?
Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.
My bill shows the same charge more than once
I don't remember my password
Where do I go to fill out the identity form?
How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move
What are these disposable cards meant for?
My app is showing a cash balance that I did not receive.