Instruct: Given an online banking query, find the corresponding intents.
Query: The transfer I tried to make failed.
Why does it say my transfer failed?
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?
Am I supposed to verify my identity?
What should I do once my card expires?
Is there such thing as top up by cheque?
What is the charge for exchanging currency?
Why can't my beneficiary access my account?
Show me how to link the new card,
Can I get my money back on an item?
How long will it take for my cash withdrawal to stop pending
The ATM did not give me my card back?
Where can I get a physical card?
Why haven't I received a refund yet?
Does a US transfer take long
Is there a way to find an ATM around me?
I made an international purchase, but the exchange rate was wrong
What are the charges if I exchange foreign currency?
why is there a fee for a payment on my card?
Do you have any top-up limits?
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.
My phone is at the hotel.  How can I use the app?
The top-up is broken.
Can I withdraw money from another bank and transfer it into my empty account?