Instruct: Given an online banking query, find the corresponding intent.
Query: How do I go forth on transferring a sum of money from one account to another?
I need to transfer money into my account, and I don't know how to do that.
Why hasn't my transaction been completed?
My card was declined but it shows as multiple charges?
The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
Why can't I transfer money to a beneficiary
Can you tell me why I can't make any transactions?
How can I prove who I am?
I need to know why a money transfer is available.
Why was my withdrawal requested cancelled by the ATM?
Can I use app to reset PIN attempts?
Why am I getting declines when trying to make a purchase online?
My account is locked because I used the wrong pin too many times.  Please help.p
Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.
I don't see my card anywhere in the app.
I do not feel comfortable verifying my identity.
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.
How do I change my name?
When I got cash I was charged an extra fee!  Explain!
Please give me a Mastercard instead.
How do I link my new card?
Is there something wrong with my card payment? It's been pending a really, really long time.
How to order my card?
What steps should I take before my card expires?