Instruct: Classify the given online banking query into its corresponding intents.
Query: I attemped a transfer and it didn't go through.
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
I'm expecting a refund but it's no where to be seen
The cash I asked for still hasn't been received
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?
I seem to of forgotten my passcode.
This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.
Can I have money transferred into my account at different intervals along my trip?
Is there a reason why my card was declined when I attempted to withdraw money?
I have not received my pin yet
My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.
What fees do you charge for the standard card?
i am under 18 and i am trying to verify my id. why wont it work?
I found my card that I thought I had lost, I need to reactive it, please help.
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.
My top-up didn't work.
where to i get my funds from?
Can apple pay handle top up exchanges?
The exchange rate applied is wrong for my international purchase.
I was told to verify my identity, how do I do that?
Can you explain to me why a cash withdrawal shows up as pending?
I am not able to prove my identity
I want to apply for a Visa card.
I want a refund for my item
The correct amount of cash was not received.