Instruct: Classify the online banking query into its corresponding intents.
Query: I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.
My card isn't letting me purchase something and I wanted to know why.
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
Do I have a limit to the number of top-ups per day?
Using international ATMs messes up the exchange rate.
Are you Visa or Mastercard?
Its been several days and my cash withdrawal is still pending. Why?
I would like to know the countries you are offer services in?
I'd like to make a SEPA transfer to my account, but will I be charged?
Some cash has been withdrawn but I didn't do it.
what is the exchange rate for foreign ATMs
Could you tell me what your exchange rates are?
My transfer was rejected
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.
A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?
I'd like to get another card
Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.
How do I add money to my card?
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
I was charged twice for a few things this week when I only bought one. What do I do?
the exchange rate was different than expected
Is there a top charge for US cards?
My transfer's stuck on pending.
Are SWIFT transfers supported?
Is there a charge to use a Top up card in the US?
Is there a fee for exchanging currency?