Instruct: Classify the online banking query into its corresponding intents.
Query: my cash out is still pending
How long before I can see that my cash withdrawal has taken place?
I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.
Can you please explain why my beneficiary is not allowed?
I don't think I made this payment that is showing up
Why would I get a decline message in a transfer?
There's a cash withdrawal I didn't make
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
How long does it take for a transfer to post
Why was my new card declined?
The top-up verification code is not visible.
My beneficiary didn't receive my transfer
Where can I get money from my card?
I don't think I made this transaction on my statement
What can I do if my passcode won't work?
I am not satisfied with your company.  Close my account.
what are the exchange rates for getting cash
How are exchange rates determined?
I have yet to receive the cash I added to my account this morning.
I need to transfer money to my account from another bank
Why did my payment not go through why did it cancel?
How do I link a new payment card?
I need to change my address in the personal details.
I received the wrong color and size, can I return it?
stop the transaction
I am trying to delete my account.