Instruct: Given an online banking query, find the corresponding intents.
Query: Why am I not allowed to verify my id?
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?
My card expires next week. How do I get a new one?
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?
I want a mastercard
Transfers from the US how long will the wait be?
Are there any limits if I use these virtual cards?
Can I request a card?
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
What do I do to unblock my PIN?
Do you accept cheques for top ups?
What is this $1 charge on my account?
My money disappeared right when I tried to top up
after i got married i need to change my name
why have i not got my new card?
Is my card denied anywhere?
If I order a new card, how much will it be and how long will it take me to get it?
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?
I recently deposited some money into my account, but it still isn't showing up. What's going on?
Top up did not work on the app.
How can I solve my issue with holding multiple currencies?
I want to get a Visa card
I have a fee and I don't know why
What is the max I can top up?
How do I unblock my card?
Verifying the top-up seems like a hassle.