Instruct: Classify the online banking query into its corresponding intent.
Query: i need to proof my identity to you why and how?
What do you do with all the identity information you're collecting from me?
how do i track the moeney
Can I top off with a debit card?
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?
Where do I find our how to get a physical card?
Why is my cash withdrawal pending?
Please help me figure out the reason for the odd withdrawal amount from my account?
Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?
There is unusual activity on my account and I believe someone took my card.
I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.
I want to revert a transaction I did
Are you available in my country?
What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.
Is there a fee for paying by card?
why wont my american express work to add money
Where can I sign up for a virtual card?
I bought something and already paid for it but now I don't see it.
How can I access my account when I have lost my phone?
Can you tell me what I need to do for the identity check process?
I would like to top up my account with a bank transfer, is that allowed?
My salary is deposited in GBP. Do I need to choose the currency?
my cash balance less than what I thought
I see my transfer was declined.
I did not receive the right amount of cash I requested
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?