Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the process to change my PIN?
Am I able to change my PIN at certain cash machines?
Why check my identity?
Can I update my details?
Are there any fiat currencies that you will not work with?
I've been waiting a while for my card, is there a way to know when it will arrive?
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
I need more than one disposable card
My refund has not shown up in my account.   Where is it?
I need to renew a card that's about to expire
Please send a new card; the ATM ate mine.
How do I start an exchange between GBP and AUD?
I can't see the transfer that I put in.
The exchange rate was incorrect for an item I bought.
What is this direct debit in my statement?
I was overcharged one extra pound!
I must make several disposable cards per day.
How long before a check I send clears?
I got double charged from something, what can I do?
The atm didn't give me all my cash
I requested for a top-up but it has not reflected
Can I use a bank transfer to add money to my account?
Why is my 'top up' not showing up in my wallet?
Do you have an age requirement when opening an account with your service?
can I have multiple currencies?
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?