Instruct: Classify the given online banking query into its corresponding intents.
Query: I placed a cheque but the funds aren't there
I deposited cash into my account and I'm having trouble seeing it on my account.
I want to get a refund.
I answered so many questions about my identity. Why do you need this info?
Why do I need to verify a top-up?
How are top-ups verified?
Why can't I withdraw funds from my account?
I can't get cash from the ATM!
how many days processing new card?
I want a refund
Can I get a few more physical cards?
I wanted to know about a pending dollar that is on my statement.
I don't have my cell phone with me so I cannot access the system to complete the transaction.
There is a payment on my card that I do not recognize.
In regards to my card payment, the exchange rate is incorrect.
I need a card reactivation, I had reported my card lost but I ran across it in my jacket.
I sent a transfer and it has been pending for awhile. How long will it stay pending?
What is going on with it saying my card payment was declined?
How long will the transfer take?
While doing a transfer, it says declined.
I am seeing in the App a diret debit that its not mine
there is a transfer pending.
I want to revert a transaction I did this morning
Do I have to use bank approved ATM's
I think a fee was applied for paying with a card.
Why hasn't a transaction I did to my friend arrived yet?