Instruct: Given an online banking query, find the corresponding intent.
Query: Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?
How can I get a disposable virtual card?
Top up my card please, which y'all support?
My card was charged more than expected.
If I need to transfer something quick from China, how long does that take?
I was wondering if I could get a second card on this account? I would like my daughter to have one.
How long does it take for a new card to ship?
Do you have the option for a disposable virtual card?
What do I do if my PIN was blocked?
Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?
What do I need to do to get my new card which I have requested 2 weeks ago?
I want a backup second card. Is this possible?
what documents do i need to verify who i am
Can I set up to my account to automatically top up?
I would like to know what exchange rates you use?
An incorrect exchange rate was applied to an item I bought.
How do I know where I can use my card?
I am unable to activate my card, it won't let me.
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?
Is it possible to transfer money to my credit card?
Can you tell me how to tell where my funds come from?
How do you determine your exchange rates?
How much does it cost for additional cards?