Instruct: Classify the given online banking query into its corresponding intent.
Query: I just initiated a transfer but I'd like to cancel it.
What are the steps I need to take to cancel a transaction?
How much does it cost to us US cards?
I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?
How long does it take for pending to go through
If I order a card when does it arrive?
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
Why did the transfer fail when I attempted to do it earlier?
My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?
What is the cost of a transfer?
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?
Why was I charged an extra fee when using the card?
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!
I cannot find my phone, what should I do?
I was charged two times for the same thing.
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.
My card is about to expire. Do I have to go to a branch to order a new card?
Is it possible to track the card you sent me?
How can I delete my account?
Hi, I have done a topup, but my money was reverted. Please look into this issue.
I see a charge of 1L I do not recognize on my statement
Is topping up free?
One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?
Why are the things I bought earlier today still showing as pending?
Is there an automatic top up feature?