Instruct: Classify the given online banking query into its corresponding intents.
Query: I lost my card, what do I do now?
My card has been lost! help!
I received the wrong color and size, can I return it?
Can you explain to me why a top-up would still be pending?
Can you transfer money to your card by bank transfer?
Help me unblock my account.  I entered the PIN wrong too many times.
I sent a payment but now it's not showing up.
How do I go about getting a refund?
How do I report possible fraudulent activity on my account?
I have a card payment that has been pending for some time and would like to know when it is going to go through.
What fees are there for adding money using an international card
I see a charge of 1L I do not recognize on my statement
I'm happy with Mastercard and want to stick with just that credit card.
What's the process to receive a second card?
Can the card was sen to me be tracked?
I have questions about how to transfer money to my account.
Help my find the verification code on a top-up.
phone is at a hotel, can i still use app
Is it normal to be charged an extra fee when paying with my card?
Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?
My topping up didn't go through.
I need to set up an account for my daughter, how would I do that?
How do I shut down my account and get out of this company?
When do i get charged a fee for using the card?
Is there a fee to make a transfer?
What kind of fees will I pay when I transfer?