Instruct: Classify the online banking query into its corresponding intents.
Query: During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
Do you provide cards to people not in the UK?
I need to add money to my account. Can I do so via bank transfer?
How can I receive my salary with a different currency?
Why do I have to pay extra for using my card?
I need to add my new address now that I've moved.
I have kids and I'm curious at what age could they start to use your service.
what is going on with my cash withdrawal? the exchange rate is wrong
My morning transaction needs to be canceled.
Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.
Please tell me how to get a refund for something I bought.
what is the exchange rate for foreign ATMs
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!
I would like to have assistance with activating my card.
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.
I have a transfer from the US, How long is the wait?
What is your age limit?
How do I know what my PIN is?
Why is the exchange rate for my payment incorrect?
Although I transferred some money, it has not as of yet, arrived.
My money transaction hasn't arrived.
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?
Will you tell me how to exchange USD for GBP in the app?
I need this item refunded