Instruct: Classify the given online banking query into its corresponding intents.
Query: How long until the card arrives?
How long does it take for my physical card to be delivered.
If I don't have much money in the account can I auto top-up?
Why can't my transfer complete?
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
If I want to add funds to the account using American Express, how do I do that?
Will the PIN come separately?
I'm being asked for a verification code. Where do I find it?
Why can I not take out cash?
Can you please refund my item?
I think my passcode was changed
How to exchange my currency
Why was my top up cancelled?
I don't see any change in my balance.
what are the reasons why you would not be able to process a payment
Two days ago I did a transfer to another account within the country.  It doesn't appear the transfer went through.  I have verified the account number several times.  Could you please check on this for me?
Please tell me the limit to topping-up.
I forgot my PIN and now it is blocked.
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
Is there a way you can have money from a purchase I made refunded to my account.
Do you have any age limit?
How recent do my documents need to be for verification?
Is it possible to cancel a transaction?
I'm not sure why the card payment didn't work.
Where do I have access to a virtual card?
If my funds are running low, will the app top up automatically?