Instruct: Classify the online banking query into its corresponding intents.
Query: My account shows a direct debit charge that I have never seen before
My app shows a direct debit that isn't mine.
Why is my card payment still pending? It should have gone through already.
Why is my transfer appearing as "pending"?
I need help from someone in your department with finding my nearest ATM.
I would like my card activated.
How can I check if I have received a refund if it is not yet on my statement?
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
How do I top-up automatically?
Is it possible to access my phone from the hotel/
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
I havn't received my PIN yet.
Can you explain your exchange rates basis?
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet
Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?
Why am i being double charged for something?
I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.
Will be Apple Watch be able to let me top up?
What do I need to do to transfer money with my credit card?
Transaction showing up many times.
Is there an auto top up option?
Where do I find PIN for my card?
I tried to make a withdrawal from the ATM, but it was cancelled.
I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?