Instruct: Classify the online banking query into its corresponding intent.
Query: Is it possible to change from AUD to GBP?
Can I exchange currencies with the app?
The rate of exchange for my cash withdrawal is wrong.
The refund on my account hasn't shown up
I tried to transfer some money and it hasn't done it yet - what's going on?
How do I change my name?
What is the maximum number of transactions that I can put on a disposable card?
Is it normal to see a fee for transferring money?
I topped up but my money is not showing. Why is that?
I'm not sure why my card didn't work
I would like to link my card to my account.
My top-up was declined
Has my top up gone through?
It kept my cash
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
How to verify top up card?
My transfer didn't complete. Why can't I access funds?
Can I transfer money using the SWIFT service?
My transfer's stuck on pending.
What are the disposable cards for?
Can I specify a day for my card to be delivered?
Can I go ahead and use my account even though my identify hasn't been verified yet?
My PIN got blocked, help.
I'm going to travel, can I have it add money automatically in certain intervals?
The exchange rate for the money I took out in a foreign country is wrong.
I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.