Instruct: Classify the online banking query into its corresponding intent.
Query: My identity verification didn't work
Why is my identity verification process not working?
Card activation steps
How do I link one of your card that I already have?
How do i transfer something faster than normal?
How can I edit my personal details in the app?
Where is my virtual card?
Fees for currency exchange
How is the PIN delivered?
I have not received the completed transaction.
I found my card, how can I use it again?
I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?
There is a transaction showing up several times.
can I top up an apple pay?
I'm not happy with service and would like to delete this account.
This morning, I tried to send money to my friends several times but each time the transfer fails.  Why does it keep failing?  The transfer gets rejected but I do not know what is causing it to be rejected.
How long will it take for my money to be deposited?
I would like help to revert a transaction I did this morning
I made a transaction at an atm and was charged extra for it.
I made a purchase but the exchange rate is wrong?
I would like to top up my account with a bank transfer, is that allowed?
How long will it take for my cash withdrawal to stop pending
Can you tell me what the exchange fee is?
I would like to change my adress
I believe my exchange rate is incorrect
I asked for cash but I did not receive all the funds