Instruct: Classify the online banking query into its corresponding intent.
Query: I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.
What do I do if I detect fraudulent use on my car?
What does it mean when it says I have a payment pending?
How much is it to receive money?
Why did my exchange rate change?
My card would not work at a shop.
Something is wrong with my top up and I can't see it. How do I find it?
I don't know my password
My plans may change so I may need to change from GBP to AUD.
What are the limitations on the disposable cards?
I want to cancel a transfer I just made.
I tried activating my card and it doesn't work how do I solve this problem?
Why is there an extra fee on a transfer?
How was I charged extra when I used my card to pay?
I do not understand why my pass-code is not working.
If I need delivery on a certain day, is that something that could be accommodated?
I'm worried that my card has been compromised because I see a payment that I didn't make.
What should I do if my card payment was cancelled?
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
Can I have more disposable cards?
Is it free to transfer money or is there a fee?
Tell me why there is an extra charge when I used an ATM?
Can I top-up my card using a bank transfer.
I don't see my card anywhere in the app.
I need to exchange foreign currency will i be charged?
There is an extra $1 charge on my statement, why is that?