Instruct: Classify the given online banking query into its corresponding intents.
Query: Why did they take more money out then I withdrawed?
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!
Can I set automatic top ups?
I can't find out how to top-up my account using cash.
How can I transfer money between accounts?
How can I close my account, I don't want it.
My account isn't showing a transfer I made.
Am I able to modify my account details?
I can't use my card because it is not working.
What's the earliest time to receive my card?
My cash withdrawal was declined.  Why?
Where's the button to top up with a cheque?
What is the time frame for european transfers?
Can I have a third card?
What type of card will I receive?
What do I need to do to cancel a transaction?
Declined, transfer not completed.
Why was I charged extra on my last UK pound to Russian ruble exchange?
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
How can I receive money from someone?
How low does the balance have to be before the system updates?
What is the max I can top up?
Why did the ATM cancel my transaction
Is it really necessary to verify my Identity?
Why does my transfer say it is pending?
I've been waiting since Friday, where is my money?