Instruct: Classify the online banking query into its corresponding intent.
Query: Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
The amount of cash I received was not the full amount
Your system is broken. My transfers keep failing, 5 times now.
How long should I wait for the card to arrive?
Please tell me how to verify my top up card.
Does it cost me to add cash?
Why was I charged a higher exchange rate when I bought something abroad?
How do I find out my source of funds?
how do I ask for a physical card?
Is there any way for you to find my card?
What do I need to see my source of money?
Looks like my card payment was cancelled.
Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?
Why can't I edit my personal details?
My money is all gone. What ways are okay to add money to my account?
I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.
When I bought something abroad, the exchange rate was wrong.
Why was my cash withdrawal cancelled at the ATM?
How long will a transfer be pending for?
When does my transfer from the US arrive in my account?
I have a fee listed for a transfer.
Declined, transfer not completed.
My new card hasn't came in.
How come my cash withdrawal came with an unnecessary fee?!
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Can you tell me why my transfer declined?