Instruct: Classify the given online banking query into its corresponding intent.
Query: I wanted to know about a pending dollar that is on my statement.
Why was I charged an extra pound?
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
why hasn't my virtual card arrived?
I've just moved and I need to change my details
There is more than one charge on my account for a transaction.
How can I change my account details?
What is the top up code for?
Can I top off with a debit card?
Where is the transfer that I did?
Are there any restrictions to where I can use my card?
Can it be delivered on a certain date?
I can't add any more money.
Do you charge anything for topping up?
I would like more physical cards
I have been waiting over a week. Is the card still coming?
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.
Why hasn't my balance been updated from the check deposit I made?
In what increments can I top-up my card?
When I got cash the exchange rate was wrong
Why do I have duplicate transactions for one purchase?
Please send my card as quickly as possible.
What kind of security protects my money?
What is this fee for card payment?
I can't get cash from the ATM!
How do I switch to a different currency?