Instruct: Classify the given online banking query into its corresponding intents.
Query: Why hasn't my balance been updated from the check deposit I made?
I put some money in my account the other day and it's not gone in yet, can you help with this?
There is a payment I don't recognise!
I want to get a Visa
Where do I find a virtual card?
I can't see my refund on my account
Why isn't my pending transfer finished?
Can you explain why my transfer was unsuccessful?
I havn't received my PIN yet.
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
I think there's a purchase at a store that I didn't go to.
There's a card payment with a name I don't recognize
Where do I find the auto top up option?
I was issued a card about a week ago. why hasn't it come in yet?
I have an unfamiliar direct debit in my statement.
I didn't make this payment and it's on my app
the exchange rate is wrong from something I got in another country
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
i do not know what this charge is for
card is being used by someone else
why did my account decline a incoming transfer
I would like to order a virtual card.
What is the price for a physical card?
what is the price of a transfer?
Could I open an account for children?
I bough an item and the exchange rate was incorrect.