Instruct: Classify the online banking query into its corresponding intent.
Query: how to recover my passcode
I don't remember my login code
Hearing back from us regarding your important verification results may take 10 minutes to one hour time.  If verification results do fail, double-check to make sure all of your images are clear --  make sure your photos have no glare or blurring. Note: These photos need to be readable as well.  You also need to be 18 years of age or older.  You must be a resident of Switzerland or the European Economic Area to open a new account.
Help, I need to top up my account. Where do I send a check?
What's going on with my card? I've tried multiple times and it never goes through.
What commission do you take for currency exchage?
Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??
Are there any discounts in exchanging currencies frequently?
What is the function of the disposable cards?
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?
I left my phone at the hotel I was staying at so I can't use the app!
Do you need my birthdate?
I don't recognize this payment at all!  Help!
Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.
Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
My top-up was reverted by the app.
Whats types of currency can I exchange?
Any chance of getting the card outside the UK?
Can you please inform me of the restrictions for the disposable cards.
What happens after my card expires?
Is it possible to change my PIN?
I am overseas in China, can I get a replacement card?
What countries can I use your services?
What do I need for the verification check?
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
I can't figure out how to unblock my pin number. Can you help me?