Instruct: Classify the online banking query into its corresponding intents.
Query: Why can't you allow my beneficiary?
Why can't I transfer money to a beneficiary
How do I verify my top up?
Can I change my PIN without being physically present?
I was charged a fee for withdrawing cash.
can i get a virtual card online
Can I use your app to exchange USD for GBP?
Why was there a transfer fee on my account?
Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
Can you give me info about what to do when my card expires?
Is there an extra fee for using an ATM?
Why would a merchant revert a card payment?
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
What do I need to do to exchange my money?
i didnt do this charge
Will I get charged for topping up with an international card?
Why is the exchange rate different on my recent purchase?
Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?
What should I do if I exceed my PIN tries?
The app won't identify me.
Which one are you?  Visa or Mastercard?
Where is my last money transaction
I am yet to receive the money in my account how long will this take?
How many disposable cards can you own?
I requested money from the ATM and it didn't give me as much as I requested.
What's the foreign exchange rate I will receive?