Instruct: Classify the online banking query into its corresponding intent.
Query: I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?
When will my balance reflect a deposit?
I can still see money in my account after making a payment
What's the reason for needing to verify my identity?
Can I edit my details?
How long until transfers complete?
Is there a fee when I add money to my international card?
I want to get a Visa and Mastercard, is it possible to get both from you?
I topped up but my money is not showing. Why is that?
what are the reasons why you would not be able to process a payment
I noticed the currency exchange rate was incorrect after paying for something in a foreign country.
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.
Instruct me how to reset the passcode.
Can you please check the exchange rate when I was getting cash?
I need to change my home address.
Why isn't the transfer to my account showing up?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
I just noticed my transfer was declined and I don't know why. Can you help me?
When will my refund come through
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
Why haven't I received my new card yet?
What if I want to add a card I already have to the app?
where can i deposit a check
The ATM didnt return my card!
I can't get my Google Pay Top to work. Are there any issues on your end?