Instruct: Classify the online banking query into its corresponding intents.
Query: I exchange currencies a lot.  Can I get a discount?
Will I have to pay extra to exchange money?
can my husband open an account and transfer money
I should not have been charged a fee for cash withdrawal.
What documentation do you accept for the identity check?
You promised no fees but now I've got one. What the hell!?
what are the locations i can withdraw money
when should I receive my refund
I did a transfer.  What is the extra fee?
How are the exchange rates determined?
Why isn't my balance updating?  I did a bank transfer and it isn't current.
I made a payment but it's still pending
My card was used without my permission, what do I do?
My card is expiring soon, How do I order a new card?
I am still waiting for my card.
What are the requirements to open an account for a minor?
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative
Please help me with the activation of the new card.
Are there any limits to using disposable virtual cards?
My cash transaction isn't showing on my receipt
You provide support in what countries?
I couldn't complete card activation.
I want to know your exchange rates.
Why can't I make multiple payments with my virtual card?
Asked for $100 but only got $20. Why would this happen?
The disposable cards - what are they for?