Instruct: Given an online banking query, find the corresponding intent.
Query: I have a payment in my statement that is off
The app is showing a payment I never made.
I need my refund
The app shows Direct Debit payments that I didn't make
How do I top up by card?
The activation process did not work, please help?
I've been trying to do a transfer multiple times and have failed? Is the system down?
Why hasn't my son received the transfer I sent to him earlier?
What time will a transfer from the US take?
When will the transaction post to my account?
My top up isn't in my wallet.
What is the top up code for?
Does the exchange rate change each day for purchases? There is a different rate on my purchase.
Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.
Can you tell me when my card will arrive?
Why would the app deny my top-up?
Am I able to do a SWIFT transfer?
My account balance has not updated since I deposited a cheque recently.
I withdrew cash and I think the exchange rate is wrong.
Why is my ATM withdrawal still pending?
I transferred some money but it hasn't arrived yet
Is there a fee to top up by bank transfers?
I need a physical card.  What are the fees?
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.
What are the top up charges for all US cards?
If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?