Instruct: Given an online banking query, find the corresponding intents.
Query: I just had a look at my statement. Why have I been changed for using the ATM?
Why did you charge me extra when I withdrew cash?
Which flat currencies can I use from you?
how do I know where I can get money withdrawn?
I haven't received my card and am worried it is lost.
Why are the things I bought earlier today still showing as pending?
The money disappeared after I topped up my account.
Several items I have charged this week are appearing twice.  Please review my statement and remove any duplicate charges.
I don't know why my card payment did not work
I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??
How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?
My transfer didn't complete. Why can't I access funds?
Why is the payment from my card still pending?
I'm having trouble with proving my identity.
Is there a transaction limit on a disposable card?
I was overcharged one extra pound!
An ATM swallowed my credit card!
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
How can i reset my passcode ?
What are the age requirements for service?
My card needs to be topped up.
If my card becomes expired what can I do?
Please provide details on how to top up my account using transfer option
I was doing a transfer and received a "decline" message.
Will you please help me get my card back?
Someone stole my phone, what is my next step?