Instruct: Classify the online banking query into its corresponding intents.
Query: When will you be taking orders for disposable virtual cards?
I need a disposable virtual card. Please tell me how to order one.
Where do my available funds come from?
Is there a auto top-up option?
I have a direct debit on my records that is strange and I need help.
What are then rules on beneficiaries?
What do I do if I still have not received my new card?
My transfer has not arrived.
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.
I'm interested in getting a virtual card.  How do I get one?
I've been waiting ages and my PIN hasn't gotten here.
Is my card denied anywhere?
If I need more than cards will I have to pay a fee to receive them?
How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked
The exchange rate from my card payment isn't right.
My payment shows that it is pending will I be charged more money?
Are transfers not free? I didn't know I would be charged for transfers.
I can't withdraw money
I don't have my mobile device and am unable to make the payment because I forgot my details.
How do I verify the source of my funds?
I paid with my card so so why was I charged a transaction fee?
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?
I took out some cash from the ATM but it is still showing the transaction is pending.
Why did my payment go back to my account when I bought something?
Do you accept Mastercard?