Instruct: Classify the given online banking query into its corresponding intent.
Query: I tried to withdraw cash, but got declined!
I couldnt get cash in an ATM
Where is my virtual card?
How long should it take for my new card to arrive in them mail? What should I do if I never receive it?
Do you have a problem with EUR exchanges?
I received a decline message on a transfer
My bank app said that I got cash from an ATM, but that's a mistake.
I could not use my card in a store.
What methods are available for my friend to send me money?
I need to get some Euros for my holiday. Am I able to exchange some of my money?
I think a fee was applied for paying with a card.
Do you send more than one card?
There is a withdrawal on my account I didn't make.
My salary comes in GBP can I change my options somewhere?
My top up keeps showing pending?  How long will things be like this?  Days, weeks, months?  I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?
I was given the wrong amount of cash
Do I get a discount if I exchange currencies a lot?
virtual card won't work for me
I got an unexpected charge on my transfers. How can I correct this?
the balance has not changed, but I have deposited some money
When will the transaction go through?
I'm wanting to get a Visa card today.
I can't get my card out of the ATM, what should I do now?
There was a problem with the exchange rate on a purchase.
Someone else might be using my card without my permission.
The terminal I paid at wouldn't take my card. Is something wrong?