Instruct: Classify the online banking query into its corresponding intents.
Query: I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
I think the payment from my card was revereted
Why was I not allowed to do a transfer to a beneficiary?
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.
I tried to deposit a cheque into my account and it is not letting me.
I am locked out from entering my pin.
i need help, i lost my card
What steps do I have to take to activate my card?
There's a cash withdrawal on my account that I didn't make
I have a duplicate payment on my card.
My top-up is taking a very long time to complete.
Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.
My refund isn't showing up
Why was I charged when taking out money?
How does it work when I transfer money into my account?
How can I fix my card if the contactless function didn't work this morning?
Some cash was withdrawn in the app, but I did not do it.
Are physical card available?
How do I prove I am who I am?
Report stolen card
I could not get money from an ATM
I need mastercard as well as visa
How can I get a card sent to China?
Where did the money I deposit go??
If my top-up didn't transfer, what went wrong?
I need to get a card, how do I do that?