Instruct: Classify the online banking query into its corresponding intents.
Query: i cannot seem to activate card
Is my card ready for use or does it need activated and if so how?
Do you offer account services for children and teens?
Can I directly deposit my salary to this account?
How do I know which payments I make will have additional fees? Where can I find this information online?
Can I track the card you sent to me?
Hello, what is a virtual card and how do I get one?
I was just shopping online for some tickets and the payment was declined by you.  Why has this happened?  I am certain I have the right amount of funds in my account.
What currencies do you offer?
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.
Can we skip verifying?
I see a fee that I think was charged because I paid by card.
Is it possible to change from AUD to GBP?
Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?
My phone is lost I don't want someone to use my account, what can I do?
Is a new debit card free?
I seem to be unable to make any transactions.
My card will expire soon, do I need to order a new one?
top up for my american express card is not working
left my phone at hotel, cant use app
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
I was charged an extra pound for no reason. Why is that?
I left my phone at the hotel I was staying at so I can't use the app!
Am I charged if I make a top-up?
Is it possible for me to set up separate accounts for my kids?
My payment has not been accepted.