Instruct: Classify the given online banking query into its corresponding intent.
Query: I was overcharged an additional pound.
There must have been a mistake, why was I charged an extra pound?
Changed details is essential, what steps do I take to do so?
Is this card available to United States Residents?
I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
My card payment says pending and it hasn't changed
I have a fee showing from last time I used my card.
I need a disposable virtual card. Please tell me how to order one.
I was not given the amount of cash I withdrew
I happened to forget my password
I already paid to top-up but the funds aren't available yet, where are they?
Delete my account please. Now!
I've been trying to do a transfer multiple times and have failed? Is the system down?
Where do I order additional cards?
I tried to withdraw cash, but got declined!
I would like to report an issue with my product and want to get it refunded
Please tell me how the exchange rate is determined. I was expecting more money for the transaction.
Why was I charged for withdrawing cash?
Is there a fee for topping off a US card?
Why hasn't my card arrived yet?
I think that somebody is utilizing my card without my authorization!
my payment was rejected
Can I receive my card anywhere?
Can I receive payments in another currency?
I saw that my transfer was declined.
How do I edit my details?