Instruct: Classify the online banking query into its corresponding intents.
Query: It's been two weeks and I haven't gotten my card, what do I do?
Could you send me and up date on the arrival of my card?
Where can I locate my PIN at?
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?
There is a cash withdrawal on my statement that I did not make
I have not received the completed transaction.
Do I have a choice for a Mastercard?
Do you charge a fee on currency exchange?
My statement has a charge that shouldn't have been made.
Please inform me how to get a new card as mine is about to expire.
How can I prove I am me?
There is a pending transaction on my account, what does this mean?
My top-up has been reverted and I would like to know why.
My app says that I'm not verified.
My cash withdrawal is showing as pending, why?
What do I do to exchange currency?
What should I do with my stuck ATM?
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?
Why was I charged a fee for withdrawing money?
I see a $1 charge in a transaction.
How can I tell if there will be a fee added to my payment or not?
I saw a payment come out of my account for a merchant I don't remember.
If there isn't a lot of money left, will it automatically top-up money?
What is my source of funds?
How do I dispute a direct debit transaction?
I did not make a cash withdrawal that is on my statement