Instruct: Classify the online banking query into its corresponding intents.
Query: How do I order a card?
Can you tell me exactly what fees I will expect to see in regards to your cards?
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?
Why am I getting double charged for multiple transactions?
How can I change my PIN even though I'm out of the country in Austria at the moment?
Where did the money transfer go?
I think that somebody is utilizing my card without my authorization!
How much is the charge to top up via credit card?
Changed details is essential, what steps do I take to do so?
I used my pin too many times.
Are new cards available from China?
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.
I don't know what my passcode is, can you help?
What should I do?  My card has been stolen!
What kind of security protects my money?
Can I use my card at an ATM?
Under what condition will my payment revert?
I need to get visa and mastercard
Which documents do I need for this identity check?
I didn't set up a direct debit payment on my account.
Where can money withdrawals be made?
how to exchange currencies
The app reverted the payment I made.

At which ATMs can I use this card?
I get a "decline" message when doing a transfer
I did not receive all of my cash back