Instruct: Classify the given online banking query into its corresponding intents.
Query: My PIN can't access my card, can you help?.
Would you please unblock my pin? I don't know why, but it's blocked.
What do I do if I've been charged twice for the same transaction?
What countries are you located in?
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
I was double-charged for a transaction
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
Which ATM's am i able to change my PIN?
I wanted to withdraw $100 from the ATM but I only got $20
where do i go to transfer money from one account to this one
I want to cancel a purchase
Why isn't my balance reflecting a transfer I did?
Will you charge an extra fee for top ups?
Is the closest ATM to me within 2 miles?
I just moved to the US how do I get a card?
Why am I being charge a fee when using an ATM?
Do I have to pick a creditcard brand?
Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.
I don't see me 'top up' in my wallet
what is going on with my cash withdrawal? the exchange rate is wrong
My top-up was rejected by an app.
My card payment has been stuck on pending. What is the problem? It should have gone through by now.
I need to urgently transfer something from China. How long will it approximately take?
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
What retailers accept my card?
I did not charge my account for that transaction.  That's an error.