Instruct: Classify the given online banking query into its corresponding intents.
Query: Why is my payment in pending status?
When will my pending payment finish?
There's a €1 fee on my statement, why?
I'm sure I have enough money so why didn't the store accept my card?
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?
I want a new PIN please.
I made a transaction this morning but I need to revert it now.
The currency exchange rate was wrong for a purchase I made.
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.
Can you tell me what countries you offer support for?
I received less cash than the amount I specified in the ATM.
What is this extra €1 fee about?
Can I get a Visa or Mastercard?
How do I know which countries you provide service in?
What is the exchange looking like?
I need to deposit money to my account
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?
My card doesn't seem to work.
For some reason my card payment didn't work
Is my new card activated?
How do I locate my PIN now that I have my card?
Why is there a charged fee for debit or credit card payment?
I don't think the transaction has gone through, so can I cancel a transfer?
I need to know the if there is a limit on the amount for auto top-up.
I haven't received my card.
Is there a way to use this app with a disposable virtual card?