Instruct: Given an online banking query, find the corresponding intent.
Query: Is my PIN sent separably?
I haven't received my PIN yet. Do I need to get it from you?
Can I change my card PIN?
I don't know my password
i transfered and yet it is still pending
What on earth is up with the exchange rate! This should have been a much higher amount of cash
I need to have an item refunded.
Do you accept cheques for top ups?
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?
Can you please tell me why my cash withdrawal is still pending?
Can you tell me what this fee is on my statement?
I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?
I need to get visa and mastercard
Why am I charged an extra fee on my card?
How can I get a virtual card for a one-time transaction?
Can I verify my identity?
What other currencies can I hang onto?
Do I have to go to the bank to change my PIN?
I want to top up my account by a bank transfer, but will I be charged?
There's a cash withdrawal that  didn't make that is showing up.
I put my check in the bank, but I haven't gotten my cash yet?
Can other people top up my account?
Why do I have a transaction showing up more than once?
i received my American Express in Apple pay, is there a reason why top up is not working?
I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?