Instruct: Classify the online banking query into its corresponding intents.
Query: Can I add money to my account via bank transfer?
I want to do a bank transfer to this bank, from an account at another bank.
I got cash and was charged a fee that shouldn't be there!
what is the status of my refund
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
Why is their a charge pending on my card still?
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
I didn't set up the direct debit I have
Is there an automatic top up feature?
If my cash withdrawal is still not showing, is something wrong?
I was charged a fee for the transfer, but can you tell me why?
Please delete this account.
I have received my statement but I do not see my refund, why is that?
Why can't you allow my beneficiary?
Why aren't my payment funds available to me?
Which ATMs accept Mastercard?
How can I order a card?
How do I exchange currencies using this app?
Why do I need to have my identity verified?
Everything seems fine with my account, so why did it decline my payment?
In regards to top-ups, can I do them via Google Pay?
Why is the exchange rate different from what I expected?
How are exchange rates calculated at this bank?
For what reason can I not transfer money to a beneficiary?
I cannot find my refund on my statement.
I want to return an item for a refund can I do that?