Instruct: Classify the online banking query into its corresponding intents.
Query: I just checked my account on the App and there is a payment on there that I did not make.
There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.
I thought I was going to receive more currency?
My phone is lost I don't want someone to use my account, what can I do?
I think there has been a mistake on my exchange rate for this purchase.
I thought transfers were free, why was I charged?
Why hasn't my ID been verified?
how can i transfer money from american express card
Can you show me how to top up with Google play?
I tried my PIN too many times and now my card won't work!
I would like to give another card to my daughter, how can I proceed?
What forms of payment do you accept?
Why has my top-up not worked?
Why is my identification required?
Someone took my card without permission
Where do I have access to a virtual card?
Can you give me info about what to do when my card expires?
I refuse to verify my identity.
The disposable cards - what are they for?
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?
google pay top up did not work
I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
what is the time frame for transfers
Why is my last cheque deposit taking so long?
There is a direct debit patentp that I haven't authorized.
Help me verify the card used on a top-up.