Instruct: Classify the online banking query into its corresponding intents.
Query: What am I going to need in order to verify my identity?
I'm not sure how to complete the identity checks process.
How do I discontinue my account?
Why do we need to verify top-ups?
Which card would I get, Visa or Mastercard?
Why am I still not able to see the money I deposited a week ago? This is urgent!!
Are you available in my country?
If I exchange foreign currency, are there any other charges?
Why hasn't my payment gone through?
The correct amount of cash was not received.
I prefer Mastecard.
Where can virtual cards be ordered?
A transfer has to be cancelled.
In the App I see a payment that is not mine.
I would like to use cash to make a top-up?
What are the disposable cards restrictions?
What happened to my cash deposit?
What US cards do you accept?  I only have 1 other.
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
What do I do if the machine rejects my card?
What ATMs can I use my card?
I moved so I need to change my address. How do I do that?
How come I was charged a transaction of $1?
My rate is not right when I used my card in a different country's money.
How do I troubleshoot my contactless?
I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?