Instruct: Given an online banking query, find the corresponding intents.
Query: Am I supposed to verify my identity?
why are all my identity details required
Are cheques accepted for a top up?
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
I just realized I made the wrong transaction yesterday. Would  you please make it correct?I need it by tomorrow Please.
What's wrong with my card? The clerk at the grocery store said it was declined.
I wish to use my American Express to put funds into my account.
What should I do if my passcode won't work?
There is an extra charge on my account I didn't authorise, it's just £1, what is it?
On a card top-up, where can I verify?
My payment had a wrong exchange rate.
Why does top-up need to be verified?
How can I replace an expired card?
Is there any fees associated with receiving money with this account?
Can I have money in more than one currency in my account?
Tell me more about getting a virtual disposable card.
How do I order a card?
Where is the transfer to my account that I made?
I want to transfer money into my account, what do I do?
I got a strange fee when I used the ATM.
What ATMs use this card?
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!
Can you help me track my card?
I am waiting on this refund, hurry up.
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?
Are cards delivered to my location?