Instruct: Given an online banking query, find the corresponding intent.
Query: What reasons would cause my card payment to be cancelled?
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?
Do you have any options to top up with a cheque on my account?
I got a new address and need to change my old one.
I found a direct debit I would like to dispute
Why was I charged an extra fee when doing a transfer?
Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app
I'm not seeing my cash deposit showing up in my account.
what is the amount of disposable cards I can have?
I transferred some money but it hasn't arrived yet
I think I was charged a different exchange rate than what was posted at the time.
How do I see my card in the app?
How does the exchange rate work?
I need help reapplying my top-up. It seems it isn't working.
Why is the refund not on my statement?
I don't recognize a charge on my statement.
Why did I get a $1 extra fee on the statement?
I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?
I'm trying to activate the auto-top up function. Where is it?
I need to see where my money came from.
I cannot get to my app, what should I do?
Why is verification for my identity needed?
I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.
Where in the app do I go to verify my identity?
My top-up never worked