Instruct: Classify the online banking query into its corresponding intents.
Query: How long is the delivery to the US?
How long will it take to get to the US?
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
Why didn't my payment process
I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?
Do you think you're asking for too much information about me?
How will I know where my funds are coming from?
How to receive transfers from my employer when I get paid in GBP?
Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already  but same thing is happening.
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
Why has my money been returned back to my card.
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
I would like to change currency
I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?
An item I bought had the wrong exchange rate applied.
The bank charged me fees for withdrawing cash!
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
How do I find the PIN?
can i use my app to get a virtual card
I didn't receive the correct exchange rate when I got cash.
I just received my card and I'd like to activate it.
Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.
What is the charge for exchanging currency?
Why does my identity need to be verified?
Can I do a SWIFT transfer?