Instruct: Given an online banking query, find the corresponding intents.
Query: I prefer mastercard.
Do you give out Visa or Mastercards?
Why is my deposit still pending?
I don't know what pending transaction means.
At which locations can I order a card?
I want to transfer money into my account, what do I do?
Where can the cards be delivered?
Why would a transfer to an account not be allowed?
How do I start an exchange between GBP and AUD?
When I use my card, it says decline?
Why is the transfer still pending?  Can I do something?
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.
I want to get rid of the account, and delete personal information .
What are the places that you deliver cards to?
I want to close my account due to poor customer service.
Why is their a charge pending on my card still?
Please help!  There was an extra fee when I got cash.
Would I need to pay extra for currency exchanges?
I would like to get help from someone in your customer service department with assisting me with activating my card.
I have a transfer waiting.
Why was the wrong rate applied when I bought something in a different currency?
How was I charged extra when I used my card to pay?
My payment has not been accepted.
I need to activate my card.
How do I request a disposable virtual card?
I can't use my card because it is not working.