Instruct: Classify the given online banking query into its corresponding intent.
Query: What do I need to do in order to get a new card?
Is it possible to get a physical card?
I see cash withdrawal activity in the app that is not mine.
Too many times I entered the incorrect PIN.  How can I get my account unblocked?
I don't know my PIN, how can I find that out?
The exchange rate given to me after a purchase, was incorrect
Can I transfer my paycheck to the account?
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?
explain the virtual card
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?
I attempted to get cash in the ATM but I was denied
Is it possible to delete the account?
How do I fix a transaction to the wrong account?
Why are you keeping my money from me by declining my card? What is going on?
Why hasn't my transfer from Europe gone through?
Please tell me why I was charged additionally when I used the card.
What's a verification code?
I dont see my reciept
Top up not available in my wallet.
Tell me why my transfer is declined.
What do I do about my expired card?
I checked my statement and saw a charge of one pound, where is this charge coming from?
Why do I see an extra €1 charge on my statement?
What do you require to verify someone's identity?
How do I receive a disposable virtual card?
My card wants to be topped what do you guys support?