Instruct: Classify the online banking query into its corresponding intents.
Query: Why hasn't my friend received the money i sent them yet?
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
Can I transfer my salary if its in GBP?
How will I know what the exchange rate is?
Can I use this app to change money?
I an not sure but it looks as if a card payment I made was cancelled.
I'm looking at my statement, and my refund is not on there.
what is the most money i can top up?
I am dissatisfied, I would like to close my account.
I need to order a new card, can you please direct me to the virtual cards?
What ATM locations are near me?
Is it possible to refund an item?
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!
ATM is broken. It did not give me the full amount (30 pounds.)  I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!
I bought something in another country but the exchange rate is wrong
Did I do something incorrectly? Where is my top-up?
Where do I find my code to verify my top-up card?
There was a transaction this morning that I'd like to reverse.
My card expires soon
Do I have to manually top-up my account each time or will it do it on its own?
Are there restrictions on new cards in China?
When will my cash withdrawal show/
I didn't cancel my top-up.
My beneficiary is unable to transact
Show me how to link the new card,