Instruct: Classify the online banking query into its corresponding intents.
Query: My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.
My atm withdraw is stillpending
Why check my identity?
Google pay top up not working.
I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
Can you close my account please?
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?
can i top up with check?
My card failed to work when I was shopping in a store
My PIN has been blocked, what should I do?
I may need to dispute a Direct Debit payment.
I purchased something and the seller hasn't received the money yet, but it has been deducted from my account.
I only made one transaction at this place, but it's appearing multiple times.
Can you tell me how to locate my PIN?
Why do you keep declining my payment?I tried several times already with this card and it is just not working.
My payment has been declined!! What's going on, I thought everything was alright and working well?
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.
I need to transfer funds from my other bank account into this bank account.
The ATM took my card.
my transfer isn't there
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
I couldn't transfer money to a beneficiery
When can I expect the transfer to arrive in my account?
What do you need my identity details for?
How simple is it to transfer money into my account?
Where do I activate my card?