Instruct: Classify the online banking query into its corresponding intents.
Query: My card is stuck in the ATM?
A Bank ATM did not give my card back. What do I do now?
How can I get my money back for a payment i didnt make
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?
I don't have a way to prove my identity.
When will I be able to see my refund?
why is a transfer to beneficiary not possible?
What am I being charged an extra pound when I haven't bought something worth that much?
I may have entered the PIN wrong and the account is blocked.  What do I have to do to get it unblocked.
How long does it take to verify a cash withdraw?
It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.
I live in the EU.  Can I order one of your cards?
Can you please explain to me why there is an extra €1 fee in my statement?
I bough an item and the exchange rate was incorrect.
Why is their a charge pending on my card still?
What is the charge for sending out more cards?
Is it possible to get a Visa and Mastercard from you?
Will there be a charge for sending out more cards?
how do i get the card linked
I needed $100 but all it gave me was $20.
I am unable to get cash from the ATM
There is a direct debit charge on my account that is not mine.
Problem verifying my account
A seller is stating that they haven't received money yet when the money has already deducted from my account.
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?
What countries are you issuing cards for?