Instruct: Classify the online banking query into its corresponding intents.
Query: extra fees on a cash withdrawal, not cool.
Why was I charged a fee for my withdrawal?
How long is the delivery time to the US?
What countries can I use your services?
Why was my transaction not approved?
How do I sign up for a card if I'm in America?
How come I didn't get a virtual card yet?
My card gets rejected when I try to use it
what is the fee for topping up by card?
I see I was charged extra when I used the card.  I am not sure why, please tell me why.
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
Why is my beneficiary not allowed?
Help me activate my new card.
Are you available in my country?
Why have I not yet received my virtual card?
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
The ATM sucked my card in.
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that already.
Why would you cancel my transfer?
I've got a repeated tranasaction on my card.
I withdrew cash but it still shows as pending?
My bank app said that I got cash from an ATM, but that's a mistake.
Do the disposable cards have a transaction limit?
I just checked and my payment was cancelled, why?
Instructions for activating card