Instruct: Classify the given online banking query into its corresponding intent.
Query: I'm waiting for my transaction to complete.
I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?
$20 came out instead of $100
Do you offer SWIFT transfers?
I have an unknown direct debit payment on my account
So my top-up failed, could you tell me why?
Do I need my phone to use the app?
I want to close my account. The service you provide is unsatisfactory to me.
How do I make a currency exchange?
Why didnt my top up go through
What are my options for holding money in multiple currencies?
How do I auto top-up?
Is there a charge for cash withdrawals? I always thought it was free.
What is the greatest number of times that I can top-up?
I will be traveling and want money to be added automatically in certain intervals. Is this possible?
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?
i need to proof my identity to you why and how?
I cannot see the card PIN anywhere?
What is the reason for the fee charge on my transfer?
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
How do I replace my card before it expires next month?
Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.
How do I use disposable cards?
I have two of the same charges on my account!