Instruct: Given an online banking query, find the corresponding intent.
Query: Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.
Am I able to get a refund for a purchase?
What businesses accept my card?
The terminal I paid at wouldn't take my card. Is something wrong?
How long does a payment usually show as pending? Is it normal that mine is still pending?
Do you support changing the currency I use?
Is there a way yo change my PIN?
Do you provide cards to people not in the UK?
Show me the source of my money.
I forgot my phone at the hotel, so I can't access the app.
top up by my card is that possible?
What about my children?
Using your app, would I be able to exchange between USD and GBP?
Can you show me where to link the new card?
Is my card payment reverted?
I need to know if you will accept my credit card.
How do I get my card back after the ATM swallowed it.
Why was I declined when I tried to get my money?
If I can, I would like to get both Mastercard and Visa from you.
Do you have a list of the cards and currencies supported?
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.
I really want a physical card. How do I get one?
I made a card payment, but it has been declined?
Can I transfer money using the SWIFT service?
I would like help to revert a transaction I did this morning
What do I do if my card is about to expire?