Instruct: Given an online banking query, find the corresponding intent.
Query: Why won't you take my transfer, I keep getting an error message.
Why can't my beneficiary access my account?
How does someone else top up my account
I think my top up was reversed.
I'd like to know where my funds come from.
What businesses accept this card?
How can I exchange to EUR?
How can I change my PIN even though I'm out of the country in Austria at the moment?
Where can the cards be delivered?
Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
Do you have any age limit?
Can I still use my account without verifying my identity?
What is the refund policy?
I'm supposed to be getting a refund but it hasn't shown up, now what?
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
My preference is Mastercard.
I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.
Why am I seeing a direct debit thats not mine?
Why is it I am charged an extra fee when I use the ATM?
I tried to top-up, why didn't it work?
Can I use my account without verifying identity?
Will my friends be able to top up my account?
I'd like to have extra cards. Will I have to pay for that?
I need a new card to replace an expired one. Will it cost anything, and how soon?
A direct debit appears in the app but I didn't authorize it.
I am seeing in the App a some cash withdrawal that I did not do