Instruct: Classify the online banking query into its corresponding intent.
Query: My refund is not showing.
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long.  Can you look into it and see if the money is there, just not in my account yet?
Why is this payment on my app
There's a cash withdrawal on my account that I didn't make
Can you tell me why the card payment came back?
How do i access the auto top-up option?
who do I talk to, to cancel a transfer?
why was my payment reverted on the app
I made a cash withdrawal and was charged a fee incorrectly can you help with this?
My card was refused
What is the age limit for an account?
I do not like this, I made a simple transfer but I have an additional charge for doing so.
Why was my transfer charged a fee?
I do not have my pin yet
Is there any way to get another card on the same account?
There is a duplicate payment on my card. Why?
after i got married i need to change my name
What is the estimated time on an urgent transfer from China?
I'm having problems with ID verification
Can you tell me exactly what fees I will expect to see in regards to your cards?
I need some money transferred ASAP, how long does the process take?
need help with google pay top up
I will be traveling.  Can I add money automatically?
Can I choose my Visa or Mastercard?
My card was used without my permission, what do I do?
There is a withdrawal on my account I didn't make.