Instruct: Classify the given online banking query into its corresponding intent.
Query: There is a potentially fraudulent direct debit on my account.
hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.
It is listed in my app that I made a payment which I did not actually make
How is my PIN sent?
I have transferred some money but the balance hasn't changed
The balance has not been updated.
How do I set my physical card PIN?
Could my daughter open an account?
Please tell my why I was charged a fee for using my card?
How's the exchange rate?
Is there a fee for making a payment? If so, let me know why.
Why have I been charged a fee for transferring money?
Why wasn't my card payment accepted?
I didn't get the correct amount of money from the ATM machine
Why am I unable to withdraw money even though in the past I've done it just fine?
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
How can I cancel my transfer?
What ID do I need to verify my identity?
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
i received my American Express in Apple pay, is there a reason why top up is not working?
Why did you charge me a fee when I made a transfer?
I would like to use one of my cards for a family member. Is that allowed?
What fiat currencies do you allow exchange with?
I want to change my account details.
What information do I need to see my source of money?
Is it possible to give a second card from my account to my daughter?