Instruct: Classify the online banking query into its corresponding intent.
Query: Where is the top-up verification code?
Is there a reason why top-up needs verifying?
can you share card tracking number?
Can I get both a Visa and a Mastercard from you?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
My transfer didn't complete. Why can't I access funds?
Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.
I transferred money, but I think I've been charged a fee for it?
What do I have to do to get my PIN unblocked?
Where do you export the cards to?
Why has my transfer been declined?
I put some money in my account the other day but now its gone? Why is this?
Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
Tell me how to top up my account using bank transfer.
Please explain the extra fee when I paid with the card.
Why does a payment show up twice?
Why didn't I get the amount I requested at the ATM?
Why would my beneficiary not be allowed?
The bank machine didn't give my card back how do I get a new one fast?
Why is my balance still the same after a cheque deposit?
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
My card is showing the same transaction over and over again.
How do I activate my new card
What cards do you offer?
How do I report my card as lost or stolen?
I was spending cash with my card and got a fee.