Instruct: Classify the given online banking query into its corresponding intents.
Query: Is it possible to get another card?
How do I get another card
How do I link the new card?
I'm in China and really need a new card.
How much does it cost to exchange my balance into a foreign currency?
I received my salary in the wrong currency. How do I change this?
I have a fee listed for a transfer.
My phone is missing or stolen.
From which age can my kids use your service?
A card payment on my account is shown as pending.
I ordered a card and would like to know how to track the delivery progress of it.
I made a cash withdrawal at an ATM but it still says pending in my account.
I keep being asked to verify my identity. Is this normal?
I bought something that I need a refund for.
Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
Please tell me how to verify my top up card.
The ATM wouldn't allow me to withdraw money
My card is not working at stores.
Can you explain to me the way to verify my top up has gone through?
I don't recognize this payment
Tell my why my top-up is pending.
I made a cash deposit and the balance wasn't updated.
My ID verification hasn't gone through yet, but can I use my account anyway?
My card gets rejected when I try to use it
Help!  The app says I took out cash but I didn't!
Do I need a photo ID to activate a my new card?