Instruct: Classify the online banking query into its corresponding intents.
Query: Where did my money go? I'm not able to withdraw it from my ATM.
This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money
My card was used without my permission, what do I do?
Am I able to use Apple Pay?
I have cancelled payments to this card.
I made a mistake and need to cancel a transfer.
Is there a reason why there is an extra £1 charge on my account?
Can I make transfers before my identity verification?
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Where did the money I deposit go??
I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?
I see a strange payment in my account.
I did a payment but it was reverted by the app
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.
How can I top up with Google play?
Why is it taking so long for my money to appear in my account? I have been waiting a week!
What's the earliest time to receive my card?
I wanted to withdraw $100 from the ATM but I only got $20
What do I do if I still have not received my new card?
Problem with my top up going through
Where can I withdraw money from?
Was I charged more than I should of been for a currency exchange?
Tell me about the card PIN?
Why is my balance still the same after a cheque deposit?
Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.
Where do I find the auto top- up?