Instruct: Classify the online banking query into its corresponding intents.
Query: Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
When I got cash I was charged an extra fee!  Explain!
I tried to make a transfer and it didn't work.
why is there a service fee on my statement?
How do I make sure my transfer isn't goin to an unsupported merchant?
I can't find my PIN anywhere.
The refund I asked for isn't showing up
While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.
I made a cash deposit to my account but it is not there
When the time is right will this automatically replenish my balance?
How do you check my identity?
Where can my card be used?
can i use my mastercard to add money to my account
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
I am just waiting for the transaction to be completed.
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?
The app reverted my recent payment
My daughter needs to open account.
Can you please explain how to transfer money using the bank transfer process?
Does it cost money to top up?
Did a WD earlier at an ATM.  The amount showing in the App is more than I got though.
Is there a limit to a disposable virtual card?
How do I verify the top-up card?
I need to stop a transaction that I made.
Could google pay and top up be together?