Instruct: Classify the given online banking query into its corresponding intent.
Query: how much for topping up by card?
Are there any charges for top ups?
What is this extra fee?
What do I do if I got the wrong amount at the ATM?
Why is there a cash withdrawal I didn't make?
Is it possible to delete the account?
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.
My card was supposed to arrive, but hasn't?
I need a new card because the ATM took mine.
I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!
A payment I made is for a wrong amount can you help me correct the mistake.
How come the money from the merchant appeared back into my account?
I'm interested in getting a card. How does one go about doing that?
Can you tell me what cards and currencies you support?
My identity is unable to be verified.
What is the maximum top up?
Will you tell me how to exchange USD for GBP in the app?
My card payment has the wrong exchange rate
I could not use my card in a store.
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?
Do you take SWIFT transfers?
I want to cancel a transfer I just made.
Why hasn't my top up gone through?
What's the process for topping up by card?