Instruct: Classify the given online banking query into its corresponding intent.
Query: What is the handling fee for transfer?
Are SWIFT transfers supported?
I want my purchases cancelled.
What do I do if a transaction shows up twice?
what is this charge i didnt do it what can i do
I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.
How old do my kids need to be to use your service?
Where do I go for a refund?
Whats types of currency can I exchange?
I used an ATM and there was an extra charge.
Help me verify my identity.
My card is about to expired what will happen?
tell me how to get a refund for something I bought.
What do I have to do to get the virtual card to work?
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
I made a purchase this morning, and it is showing as pending.
Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?
My topping up didn't go through.
I made a transfer but my balance hasn't been updated
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
limits on top ups
Can I have multiple currencies in my account?
My top-up was rejected by an app.
My balance doesn't show my deposit.
How can I change my name because I just got married?
I've been trying to transfer funds to top-up my card, but the transaction is not going through.  Is there something I'm doing wrong?