Instruct: Classify the online banking query into its corresponding intent.
Query: Currently I can't get my card to work.
How do I check security settings using the app?
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.
I'd like to have it delivered on Saturday.  Is that possible?
When I purchased a product in another country the currency exchange was incorrect.
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
There is a withdrawal on my account that I don't remember initiating.
How long does it take for a new purchase to stop being considered pending?
What's the top-up limit?
I'm supposed to have a refund but it isn't there
What is the most that I can top-up to a card?
How can I add a new card?
I had to pay a fee when buying items with my card.
How are top-ups verified?
What are the charges if I exchange foreign currency?
Which merchants accept this card?
How to I close my account?
I'd like my account to be deleted. I'm not satisfied with the service you provide.
My wallet is empty even though I topped it up an hour ago.
There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?
Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.
How do I fix a transaction to the wrong account?
Why did my transfer get declined?
I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before.  What exactly are the fees?
How do I access the virtual card?
What steps do I have to take to activate my card?