Instruct: Classify the online banking query into its corresponding intent.
Query: I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
Why can't I topup my account?
There is a direct debit charge on my account that I don't recognize.
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
I do not have my pin yet
How many disposable cards can I make in a day?
The app won't let me transfer money to a beneficiary
what are limits to top up
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
I do I top up from my Apple Watch?
Out of the blue, my card stopped working.
There are funds showing in my app that I did not receive.
I think there has been a mistake on my exchange rate for this purchase.
There is a payment made with my card that I don't recognize at all.
Can someone assist me with updating my account details with changing my last name?
I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?
Why is top-up verified?
Why can't I use this beneficiary?
Will I be charged for topping up my account using a bank transfer?
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
Does this app have the same exchange rate as third parties?
Why is my card payment still a pending transaction?
My app shows a payment I didn't make
Can my friends top up my account?