Instruct: Classify the online banking query into its corresponding intent.
Query: Changed details is essential, what steps do I take to do so?
I've just been married and need to update my name
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right
I would like open a second card for my daughter, how can you assist me?
How much does currency exchange cost?
I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!
My disposable virtual card won't work.
My transfer hasn't arrived
I can't seem to use my card. Can you help?
I cannot tell what my top up currently is.
My pin needs unblocking, unblock it please?
I was given the wrong amount of cash
May I reactivate my card? I previously reported it lost, but have now found it safe and sound.
Is there a pay structure for currency exchanges?
How do I transfer money from one bank account to another?
Everything was stolen from me.  I can't use the app.  Please advise.
what is going on, i have entered my passcode and its not working
How quickly can you get me my card?
What is the most efficient way to activate my new card?
Why did my transfer not work?
I have a duplicate charge
Why is my check still not showing up on my account? It's been a week already
When will the transaction post to my account?
I am seeing and extra 1$ charged to my account and wanted to know about it.
Which flat currencies are supported for holding and exchange?
What is the refund process?