Instruct: Classify the given online banking query into its corresponding intent.
Query: There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.
there is a charge i dont recognize
How much is it to buy another card? I was hoping to buy another one.
I need to exchange my GBP to AUD, how would I do this?
I hate this company! Can you delete my account?
I feel as though I have been over charged for the exchange rate on my payment on last Saturday.
Do you receive SWIFT transfers?
My payment was terminated
I don't think my transfer wen through. Why?
Delete my account now please.
Why is verifaction required for my Identity?
I did not receive the right amount of cash I requested
What is preventing me from adding a specific beneficiary?
My PIN seems to be blocked, help me access it?
The terminal I paid at wouldn't take my card. Is something wrong?
What is the process for activating a new card.
Can you tell me why my card payment was cancelled?
How's the exchange rate?
Where can I find your exchange rates?
Can you please assist me in Apple Pay, in getting Top Up to work?
I need to reset the passcode.
Can I get a card even though I live in the US
Why is my friend not getting a transaction arrival yet?
I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?
I was charged a transfer fee, why is that?
I think I was double charged