Instruct: Classify the online banking query into its corresponding intent.
Query: Is the top-up amount unlimited?
Can I top-up any amount I wish on any given day?
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine.  I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal.  Are these types of transactions free of charge?
How long will I have to wait for my money to be in my account?
Are EUR exchanges allowed?
The transfer was accepted but now it's stuck on pending. When will it go through?
Why am I getting double charged for multiple transactions?
Does it cost to top up my card?
A transaction to a friend still hasn't shown up.
Under what condition will my payment revert?
Is my credit card supported for top-ups?
I forgot my passcode. Now what?
How long do transfers from Europe take?
Which flat currencies do you support for holding and exchange?
It won't let me verify my identity.
I think my card payment was cancelled. What happened?
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?
What am I being charged an extra pound when I haven't bought something worth that much?
If I top up by card, what options do I have re: currency and card type?
How do I receive more physical cards
I want to get rid of the account, and delete personal information .
Is there a limit on auto top-up?
I have been charged twice for the same transaction.
Can you tell me more info about virtual disposable cards?
when should I receive my refund
The card payment I made didn't work.