Instruct: Classify the online banking query into its corresponding intent.
Query: I've been waiting for a refund to show up and I don't see it on my statement yet.
I returned something to a  store but can't see my refund.
I wasn't able to use my top up card because the money I put on there wasn't there anymore
I'm interested in learning more about product refunds.
My first choice would be Mastercard.
I used my card top-up but all of the money is missing.
Why isn't the transfer to my account showing up?
I was wondering about transferring money into my account and how it works.  Can you tell me about that?
Can you explain why my payment was charged a fee?
I attempted a transfer, but it failed.
How do I activate my card, so that I can start using it?
So I just went to the ATM to get some cash.  I input that I needed 100 pounds but I only got 80.  I have the receipt  and I am in need of the extra money.  How do I go about obtaining the missing amount?
I see a charge of 1L I do not recognize on my statement
Does Apple Watch support the topping-off of my account?
I have another card from the U.S. Will you be able to accept that one?
Top up did not work on the app.
My rate of exchange was wrong.
I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.
How do I get refills to my card when I'm traveling?
I have a reverted top up I made and wanted to know why it didn't go through.
I need to move money from one of my other accounts to this one.
Why am I not allowed to verify my id?
Can you show me how to verify the top-up card?
Why isn't the transferred money there?
Why does it cost more to pay with my card?
tell me how to get a refund for something I bought.