Instruct: Classify the online banking query into its corresponding intent.
Query: I swear that there are 2 payments on the app that I didn't make.  Could my card me stolen?  Please advise what I should do.
I have just read my statement and there is a payment I don't recognise.
I thought you guys offered free transfers. Why was I charged?
How can I activate my new card?
I found the card that I thought I lost, and I would like to reactivate it.
How do I verify my ID?
I have a transfer waiting.
Where is the option to top up with a cheque?
My transaction went through but I was charged a fee. Why?
My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?
I moved, can I edit my personal details?
Please show me how my friend can send me money.
How many disposable  cards are available per account?
want a new card what are the fees
My card is about to expired what will happen?
What do I do to close my account?
Could you please tell me why my purchases from this morning say payment is pending?
Help me please, My Apple Pay American Express top up does not work.
The exchange rate given to me after a purchase, was incorrect
I'm wanting to get a Visa card today.
Can I exchange currencies with the app?
Why is there a charge for $1 on my account?
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?
I am still awaiting the money I put into my account this morning.
Why was I charged twice?
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.