Instruct: Classify the given online banking query into its corresponding intent.
Query: It looks like my card payment might have been reverted.
My payment was stopped
I need to update my demographics.
I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?
On the card that is coming, what's the tracking info?
I tried to make a transfer, but it didn't work.
I would like to know what your exchange rates are.
i need help, i lost my card
I've forgotten my passcode. Can I reset?
unhappy with service need to delete account
There is a direct debit charge on my account that I don't recognize.
phone is at a hotel, can i still use app
Can you unblock my account?  I entered the PIN wrong.
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?
Why was my transaction charged an extra fee when paying with my card?
I ordered a card and would like to know how to track the delivery progress of it.
I don't know what a pending payment is.
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!
An ATM swallowed my credit card!
I tried to do a transfer but it didn't go through.
Could you please help me figure out why the seller has not received their money after I sent it.
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?
I was transferring some money to a friend, which I thought would be free, but I see there is a charge.  What's up with that?
I am having trouble activating my card.
I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.
How do I go about cancelling a transaction?