Instruct: Classify the online banking query into its corresponding intent.
Query: From what countries can I use an account?
How do I find out what countries you service and what countries you do not?
I have a pending transaction
Transaction showing up many times.
What are the steps for getting money from a friend?
I topped off my card is that something you will charge me for?
Do you know the process how to activate my card?
Why can't I transfer to another account?
Am I getting charged for making a payment?
I don't recognize the direct debit payment on my account.
Can you explain to me why a cash withdrawal shows up as pending?
my phone was lost
how much does it cost to add money to my card
Help me access the card I already got so I can information from it.
I don't know the code for the app.
Will there be a cost if I exchange currency?
Why did I get charged a fee for my card payment?
I'm going to cancel a purchase.
Do I pay extra for exchange?
I thought it was free to make a withdrawal. So how much does it cost now?
The app rejected my top up
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
Could I open an account for children?
When will you be taking orders for disposable virtual cards?
I do not know where the transaction is.
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.