Instruct: Classify the given online banking query into its corresponding intents.
Query: If I don't have all my documents can they still verify my identity?
Where in the app do I go to verify my identity?
how many uses are the disposable cards good for?
Am I able to stop a transfer?
How to I close my account?
I deposited a cheque with some money, but the balance hasn't changed.
I need to know what these extra charges are on my statement?
Why was I charged a fee for withdrawing money?
How many top-ups can I use?
I see an extra $1  charge on my statement, why is this?
Why does a top- up need to be verify?
My top-up has been reverted and I would like to know why.
The ATM will not let me get cash, WHY?
how do I speed up identity verification?
What is the reason for the fee charge on my transfer?
I would like a physical card
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.
How can I move money from an account at another bank to this one?
why is a transfer to beneficiary not possible?
My card payment did not go through.
I made a transaction this morning but I need to revert it now.
How long will the $1 charge show as pending?
I can still see money in my account after making a payment
are multiple currencies acceptable?
What should I do if my card doesn't work?