Instruct: Given an online banking query, find the corresponding intent.
Query: Can I have a duplicate second card?
I need a new card.
I'm unhappy with the exchange rate your cash transactions.
What can I use to verify my identity?
I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.
How would my friend be able to send me money?
Will it cost extra to add money to an international card?
would I need to pay extra for exchanging currencies?
My card expires soon, will you send me one automatically?
This card payment isn't is recognition.
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
My passcode is not being accepted
Why was I charged a fee for debit or credit card payment?
I need to hold money, what currencies can I use?
Why did I get less from the ATM?
Help me unblock my account.  I entered the PIN wrong too many times.
What to do if my card is about to expire?
How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.
I'm interested in holding and exchange for flat currencies, what do you support?
My PIN is not working, can you help?
What happens if the ATM gives me the wrong amount of money?
What are the fees imposed when I make a transaction?
What stopped my transfer, from being accepted?
Can I top up any amount?
I need to order a new card, can you please direct me to the virtual cards?
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?