Instruct: Classify the online banking query into its corresponding intents.
Query: I made a purchase but never expected to see a fee charged for the transaction.
A fee that shouldn't be there is there after using my card!
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?
I thought transfers were free, why was I charged?
I need clarity on why my card is not working.
the money i transferred didnt arrive
Why hasn't payment gone through yet?
I only have a card from the US is that okay?
I need to transfer funds from my other bank account into this bank account.
Why did I get charged for a withdrawal?
Its been 3 days, How long will my transfer take to get to my wallet?
There is a cash withdrawl I don't remember.
What is the closest ATM?
I just noticed my transfer was declined and I don't know why. Can you help me?
Please send me a disposable virtual card.
I received a refund, however I cannot see it in my account
I have zero dollars in my account. Can I submit additional funds via bank transfer?
How do the foreign exchange rates work?
I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!
I already have a card and want to link it
If I need to make an exchange from USD to GBP, how can I do so in the app?
I found my card, am I able to put it back into the app?
can i top up from a usa credit card
How can I reset my darned PIN number?
I am very dissatisfied with the services that you are providing.  I want to cancel my account.
Extra charge during transfer