Instruct: Given an online banking query, find the corresponding intents.
Query: How come my card payment is still pending?
Why is my payment in pending status?
When will my transfer move from pending to confirmed?
Where did the money transfer go?
When I attempted to make a transfer, it failed.
My son has just turned 13, is he old enough for an account?
There are a few payments in the app that I didn't make! Does someone else have my card?  What should I do?
I'm still waiting for my new card.
Do exchanges cost more?
How do I create a disposable virtual card?
Help me. My transfer was declined. How could this happen?
Can you please check my UK Account to make sure everything went alright?  I made the transfer a couple of hours ago.
I could not get the cash I wanted
When do i activate auto top-up?
There is an unauthorized payment in my statement.
I transferred some money but it hasn't arrived.
Is there anyway to use a cheque to top up?
I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
why cant you just refund me instead of a merchant
Will my other US credit card be accepted?
How do I order a new card if my current one is about to expire?
Can my salary be received and transferred to my current currency in my country?
I had trouble with an incorrect rate being applied when using the ATM with foreign currency.
I don't know where my phone is.
How can I obtain a virtual card?
May I get one of your cards?  I live in the EU.