Instruct: Classify the given online banking query into its corresponding intents.
Query: Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.
Why did my top-up get reverted?
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
Can I top-up any amount?
Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.
I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?
How can I go about getting a disposable virtual card?
How do I edit my personal details?
What is the handling fee for transfer?
Do the disposable cards have a transaction limit?
Will my GPB update my salary
What is the process when my card is due to expire?
What is the process for activating a new card.
Tell me where I can find the auto top up feature and a little bit about it please.
can I use my card before identity verification?
I deposited a check, but haven't received the funds for it.
I received my card, how do I get it to work in the app?
I need to transfer something to China. It is urgent. How many days will it take to get there?
Is there any fees for top ups?
My transfer failed to process correctly. Is there a reason this would happen?
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
Is it possible to exchange currencies using the app?
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
I just checked my statement and saw a $1 charge, why is it there?
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
I think I may have been charged $1 extra on my app.  Could you provide some insight as to why this may have happened?