Instruct: Classify the given online banking query into its corresponding intents.
Query: Can you explain why I am now getting charged a fee for using my card?
I paid with my card and I was charged a fee
My payment has been cancelled
Should my top-up be completed by now?
Where can I change my PIN?
Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?
Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?
I want to auto top-up.
What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.
What physical locations can I use cash to top up?
I want to know the source of my funds.
The app isn't showing my transactions
My transfer seems to be too expensive.
The atm didn'y give me all the cash
Verifying top-up cards necessary?
My top-up is taking a very long time to complete.
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
I need to track the card sent to me.
Do you have a limit for someone's age?
Can I add to my account using a cheque?
I was charged too many times for one transaction.
I don't know the code for the app.
How come I can't find my payment?
I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?
I was blocked by using the wrong pin too many times, can you help me?