Instruct: Given an online banking query, find the corresponding intents.
Query: A payment on my statement is wrong.
I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
Is there a limit to the number of disposable cards per day?
I think I was charged extra on my payment on last Saturday.  Maybe the exchange rate was wrong?  I'd like a refund.
what are the reasons I have to proof my identity to you?
why do i need to verify the top up?
I received my card, how do I get it to work in the app?
why and how soon do I have to have proof of identity to you?
What is the top-up limit?
I would like to get a Visa card
My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?
Do I need to order a new card if mine is expiring?
I've been waiting for a refund to show up and I don't see it on my statement yet.
Something is wrong, my top-up is gone and I don't know what happened to my money.
Is it possible to track the card you sent me?
I withdrew cash and was charged. Why?
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.
stop the transaction
Could you please tell me why my purchases from this morning say payment is pending?
Would I get a Visa or Mastercard?
I would like my refund for this item I bought.
Are there fees for receiving a SEPA transfer?
i am not a premium customer but i want a virtual card, how do i get it
Why was I charged an additional $1?
Why hasn't my cash been deposited yet?
Why wouldn't the ATM give me my money?