Instruct: Classify the online banking query into its corresponding intent.
Query: Can I have a Visa card?
Can I have a mastercard?
What are Interbanks current exchange rates?
I do not know where the transaction is.
What do I do if I see a cash withdrawal on my account that I don't remember making?
The exchange rate I was charged for a purchase was not right.
The exchange rate from my card payment isn't right.
How long does it take to get my money
The app doesn't believe that I am myself
Where is the money I put in the bank?
I can't access my account.
How can I prove who I am?
Am I allowed to carry an additional card?
I just got a card, how can I add it to the app?
when will the balance on my account change form a transfer
Do i have to top-up with my credit card before I can transfer?
I think my card has been compromised in some way.
why do i need to verify the top up?
I added funds to my account but the app didn't process it.
Why is my refund not visible on my statement?
Looking at my statement I see that I was double charged for a payment I made.
Do I need to select a preference to receive my salary payments in GBP and, if so, where?
what currencies can I receive my salary in with this?
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.
What steps can I take if someone else is using my card?
There was an extra fee when I paid with my card, why was i charged this extra fee?