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[Hotel OTA] Japan ~ R-3034 Sales & Business Full Time Hong Kong
U Analytics 1] & HK Director, Development SAR
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[Hotel OTA] Japan & HK Director, Business Development
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We are Asia’s leading platform for experiences and travel services, and we believe that we
can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook O Alert me about jobs like this
inspires and enables more moments of joy for travelers with over half a million curated
quality experiences ranging from the biggest attractions to paragliding adventures, iconic A
museums to rich cultural tours, and other convenient local travel services across 2,300 Upon clicking Apply, you will be redirected to the Kiook
destinations around the world. Workday application form. Please do not close your
browser.
Do you share our belief in the wonders of travel? Our international community of over 1,500
employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not
only curating memorable experiences for others but also co-creating our world of joy —_—
within Klook.
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We work hard and play hard, upkeeping our high-performing culture as we are guided
daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, _ ) o
and Help Each Other. Associate, Bu3|ngss Taipei
Development, Taiwan
We never settle and together, we believe in achieving greater heights and realizing endless
possibilities ahead of us in the dynamic new era of travel. Care to be a part of this
revolution? Marketing Associate —  Kuala
Campaign, Malaysia  Lumpur
Director [ Associate Director, Business Development - Hotel for Hong Kong and Japan. .
/ P 9 9 P Momoger/ Senior Shenzhen
Manager, Supply
. . Strategy & Operations
Sales and Business Development are a group of explorers, always looking for your next 9y P
|oo rETE Ty EEEm— 0 Eme i m sy mmaoenn ey o m o m o me e o m ey e = =
only curating memorable experiences for others but also co-creating our world of joy —_—
within Klook.
Related Jobs
We work hard and play hard, upkeeping our high-performing culture as we are guided
daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, _
Associate, Business Taipei
and Help Each Other. '
Development, Taiwan
We never settle and together, we believe in achieving greater heights and realizing endless
possibilities ahead of us in the dynamic new era of travel. Care to be a part of this
revolution? Marketing Associate —  Kuala
Campaign, Malaysia  Lumpur
Director / Associate Director, Business Development - Hotel for Hong Kong and Japan. Monoger/ Senior Shenzhen
Manager, Supply
. . Strategy & Operations
Sales and Business Development are a group of explorers, always looking for your next 9y P
favorite adventure. We work with businesses on the ground to find new experiences for our
users, negotiate exclusive deals and unleash our merchant partner’s full potential through /
Manager/ Senior Hong
account management.
Manager, Supply Kong SAR
Strategy & Operations
What you'll do:
¢ Provide direct leadership to a team of business development managers who manage Manager/ Senior shanghai
a portfolio of hotels in Japan and Hong Kong. You will provide them with impactful Manager, Supply
and inspirational leadership, coaching and mentorship, motivates and develops the Strategy :& Operations
diverse organization to provide a consistent and excellent service to its hotel partners,
while over-achieving against goals
e Work with various stakeholders across different functions to optimize supply to match Partnership & PR Bangkok
demand trends and evolving supply to create new demand trends. Lead and inspire Manager
the teams by communicating the strategy and market insights
¢ Collaborate with various stakeholders to solve intractable issues impacting the
business, growing the potential of your teams to further succeed
e Support your team in influencing external decision makers to partner with Klook and Recommended Blogs
demonstrating what negotiations look like to achieve Win-Win for both parties
Hear Klook interns spill the beans on their
e Apart from managing the team, you required to maintain a high-quality portfolio of #lifeatklook
hotel products for Klook’s rapidly growing, global customer base
|e
e Support your team in influencing external decision makers to partner with Klook and Recommended Blogs
demonstrating what negotiations look like to achieve Win-Win for both parties
Hear Klook interns spill the beans on their
e Apart from managing the team, you required to maintain a high-quality portfolio of #lifeatklook
hotel products for Klook’s rapidly growing, global customer base
e Co-ordinate with operations team to support onboarding of products in an effective . . .
n P PP gerp Meet Our Recruiters: Insider Tips to Ace
and efficient manner i .
Your Interview with Klook
¢ Cultivate relationships with key partners to help maximize their sales potential on
Klook’s various distribution platforms. Communicate Klook’s business strengths and
brand value to suppliers How Klookers celebrated wellness
around the Klookiverse in 2023
e Continuously ensure the quality of products, in terms of pricing, inventory, and
content, maintain a market-leading position at all times
) ) o ) . A chat with Klook's CPO David Liu on
e Work closely with various functions in the company - marketing to maximize sales, A
. . : - . . ; ) customer obsession
supplier operations to improve efficiency, customer services to drive satisfaction and
repeats, finance to ensure accurate payment and minimize risk
e Flexibility and attentiveness to details are essential in our fast-paced environment
e Support market leaders to identify market trends and provide market & competitor
updates through on-going research and feedback
What you'll need :
¢ Experience in ensuring success in hotel acquisition, delivering on product portfolio and
sales targets, as well as other strategic KPIs as agreed with the senior team.
e Capacity to handle uncertainty and ambiguity, and a fast-paced work environment.
¢ Ability to prioritize work based on strategic importance and level of impact on
business.
e Atleast 10 years of work experience Business Development, preferably in E-Commerce
or OTA supply.
¢ Strong commercial sense, as well as analytical, written and verbal communications
skills
¢ Confident, self-motivated and goal-oriented; sales-driven


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Klook Travel > Taiwan > Taipei > Tours & experiences > Tours > Day trips
Taipei Free Walking Tour Historic Route
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An eye health exam is recommended every two
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The American College of Obstetricians and
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A chat with Klook's CPO David Liu on customer obsession

Artificial intelligence (Al) has started to transform our lives in many ways, and that includes
travel planning! Al can improve efficiency and level up a user's experience, but we believe
it's still a far cry from the human touch we all appreciate in customer experience.
At Klook, we have our own Customer Experience Group that continues to be at the forefront
of providing users with guality support throughout their consumer journey, be it inquiries
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Where the magic happens: the
Behind the Rebrand: How we making of Klook Live! episode
A chat with Klook's CPO David Liu came up with a Joyful Klook! This is not your typical day at work but then
. again, no day ever is at Klook! If you've been
on customer obsession Joy is only made up of three alphabets, but gain, 4 _ 4 ‘
) i i following us for a while, you know Klook Live!
L . to us at Klook, it's a huge turning point, one .
Artificial intelligence (Al) has started to . is...
g , that took us 2 years to unveil to the world.
transform our lives in many ways, and that
A ] ; Here... Read more >
includes travel planning! Al can improve
efficiency and level a user's experience,
iciency c vel up a user's experi Read more > Klook Caroers
but we believe...
Klook Careers
Read more >
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|Artificial intelligence (Al) has started to transform our lives in many ways, and that includes
travel planning! Al can improve efficiency and level up a user's experience, but we believe
it's still a far cry from the human touch we all appreciate in customer experience.
At Klook, we have our own Customer Experience Group that continues to be at the forefront
of providing users with quality support throughout their consumer journey, be it inquiries
about our products or changes required to their bookings. But we wouldn't consider
ourselves to be obsessed with our customers if we didn't consider the adoption of the latest
technology like Al to enhance their experience.
We caught up with our Chief Product Officer, David Liu, to get the tea on our customer
obsession philosophy and how Al plays a role in it.
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Can you shed light on Klook's customer obsession
|Without naming companies, have you personally
encountered a user experience journey that Klook
can aspire to? If so, what was that journey like?
Although not entirely related to travel booking, | encountered something interesting about
how things can be done from a customer-centric angle.
| ordered a pair of shoes online the other day. They delivered 3 pairs in different sizes,
including the size | selected, a bigger size, and a smaller size. From this selection, | was able
to pick the best size (surprise: it turned out to not be the one | selected) and return the
other two pairs (for free!). | was impressed with this experience!

Do you, like us, believe in creating added value for a better customer experience?
@ Posted by Klook Careers
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[ Milestones J Bringing the World Closer with the
Return of Travel: How Klook Is
9 Biggest Milestones from 9 Years Charging Up the Wanderlust Learning & Development at Klook:
of Klook Craze Among Global Travelers Grooming aspiring Project
. Managers
9 years ago, KIOOk was Iqunched with a We're halfway to becoming a household 9
humble passion for.helplng travelers find brand for travel and experiences in Asia. But There's no end to learning. Hence, we have
travel activities easily. Now, Klook has in 10 to 20 years, we will become a household ongoing courses available all year round for
become a global company with a grand brand for global travelers. And I... Klookers to sign up voluntarily. Here, we are
mission of enabling... empowered to take ownership of our
Read more > learni
Read more > earming...
Mar 10, 2023 Read more >
Aug 29, 2023
Nov 21,2022


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< VA
] Sports Medicine Specialist
* 496 (112)
© Multiple offices
View 2 locations
W« Also offers video visits
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New office safety precautions
"Please feel free to call the clinic with any
questions or concerns you ha..Read more
Book an appointment
I’'m a new patient
1777 Botelho Dr, Walnut Creek, CA 94596
v
1 more location
Thu, 8 Feb
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|
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1777 Botelho Dr, Walnut Creek, CA 94596
Next available today
900 Hyde St, San Francisco, CA 94109
Next available on Fri, 1 Mar
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|9:41 all © @
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I’'m a new patient
1777 Botelho Dr, Walnut Creek, CA 94596 o
1more location
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Mon, 12 Feb
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C_____________________J
|30 providers 2 Filters
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50.5km
Sports Medicine Specialist
b 1777 Botelho Dr, Walnut Creek, CA 94596
* 4.96 (112)
© Seeif they're in network
New patient appointments - Also offers
video visits - Highly recommended -
Excellent wait time
9 Feb - 11
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43.8km
Physician Assistant (Orthopedics)
2205 Post St, San Francisco, CA 94115
X 4.98 (47)
© Seeif they're in network
New patient appointments - Highly
reacommended . Exceallant wait time
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< VA
I'm a new patient

1777 Botelho Dr, Walnut Creek, CA 94596
v
1 more location
Thu, 8 Feb
Mon, 12 Feb
Tue, 13 Feb
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Get directions
What patients are saying
Overall Wait time
5 49 * * * * *
Bedside manner
% % % % % 5 % % % K K
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< VAN
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Education and background
Professional statement

is the Medical Director for the
Saint Francis Memorial Hospital Center for Sports
Medicine, in Walnut Creek. He is a physiatrist with
board certification in physical medicine &
rehabilitation and sports medicine. He completed
his physical medicine & rehabilitation residency at
Stanford University and his sports medicine
fellowship at the Dartmouth University/Evergreen
Sports Medicine fellowship program. He
specializes in the diagnosis and treatment of
muscle, nerve, and joint injuries and the use of
ultrasound for diagnosis and treatment of
musculoskeletal injuries. As a sports medicine and
rehabilitation physician, his treatment approach
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c___________________________J
|9:41 all ¥ @
< VA
What patients are saying
Overall Wait time
5 49 Y % kK
Bedside manner
% % % %k % 5 9% Y % %k K
= Accepting new patients
New patient appointments available
* Highly recommended
97% of patients gave this doctor 5 stars
@ Excellent wait time
100% of patients waited less than 30 minutes
» Great bedside manner
100% of patients rated bedside manner 5 stars
112 reviews
Overall Bedside manner  Wait time
% % % %k %k % % % %k %k % % % %k %k
Wonderful experience! Friendly staff and thorough visit.
Highly recommend.
12 Dec 2023 by Dana F. &
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C_____________________J
|9:41 all ¥ @

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112 reviews

Overall Bedside manner  Wait time

1 8. 8.8 .8 ¢ % % %k ok % % % k&
Wonderful experience! Friendly staff and thorough visit.
Highly recommend.

12 Dec 2023 by Dana F. &

Overall Bedside manner  Wait time

1 8.8 8.8 ¢ % % %k ok % % % %k k&
Overall a great experience! | felt welcomed and listened
to and Dr. Burns was very engaging. Thorough in the
whole process. | would highly recommend.

7 Dec 2023 by Gabriella H. &

Overall Bedside manner  Wait time

% % % %k k& % % % &k & % % % %k &

This is not a review of the doctor. He was great. There is a
disconnect here between what the services described in
ZocDoc are and what | received. | had a referral for a gait
analysis from my podiatrist. | make this appointment.
specifically requesting “gait analysis,” got all Read more
29 Aug 2023 by &

See all 112 reviews
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|9:41 all ¥ @
< VA
TNV Ll Igul..c 1 Ilgl LI A L A A S B A A AN A S L R S o )
Education
- Medical School - Oregon Health & Science
University, Doctor of Medicine

- Stanford University, Residency in Physical
Medicine and Rehabilitation

- Dartmouth College, Fellowship in Sports
Medicine

Practice names

Center for Sports Medicine

Hospital affiliations

Saint Francis Memorial Hospital

Board certifications

- American Board of Physical Medicine and
Rehabilitation

- Sports Medicine (American Board of Physical
Medicine and Rehabilitation)

Languages spoken

English

Search
C_____________________J
|9:41 all © @
< O
See all 112 reviews
In-network insurances
99% of patients have confirmed information is
correct
In-network - Medicare Original Medicare Part
A and Part B
waetna  Aetna
,j@i@ BlueCross BlueShield
/)(\ Cigna
Cigna.
>/¢ Medicare
Medicare
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