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Welcome to User Interviews, Jane i
Here's how to get started recruiting for user research, from your panel or ours
If you want to recruit our participants...
Start a new project to recruit quality participants
If you want to do research with your own participants...
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Select who will distribute incentives to participants. Incentives must be sent within 10 business days of a completed session.
(O User Interviews will automatically distribute incentives via participant's choice of digital gift cards
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appName: User Interviews

appCategory: Business

appTagline: Get paid for surveys, focus groups, and studies

companyHqRegion: US & Canada

companyStage: Growth Stage

platform: web

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screenKeywords:
Share view access to draft X
Existing team members can view all drafts in the projects page by
selecting team projects.
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your team, providing access to all team projects and assets.
Invite via email
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Copied!
https://www.userinterviews.com/teams/invites/join/VHFI... (@
|Share view access to draft X
Existing team members can view all drafts in the projects page by
selecting team projects.
Sharing view access with any other users will add those users to
your team, providing access to all team projects and assets.
Invite via email
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Invite via link

https://www.userinterviews.com/teams/invites/join/VHFI... (@


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Delete Account
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|12:00 V41
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Launch kits

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Research Hub

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RESEARCH HUB IN ACTION
For Research Ops For Researchers
and team admins and product people
Help your organization unlock more customer Take the pain out of recruiting customers for
conversations with software that’s purpose-built research with direct access to your panel, and
for research recruiting. all the powerful filters and user data at your
fingertips.
@ Grow and sustain a healthy panel ready to tap for
insights @ Pinpoint best-fit participants from your massive user
population in minutes
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team @ Automate the entire workflow, or opt to intervene along
the way for greater control
@ Minimize the need for manual oversight and intervention
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policies are handled by our platform
“Because User Interviews can both recruit for
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BEST-IN-CLASS PANEL SOFTWARE
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Use our API to build your own integrations, connect your CRM or data warehouse to
Hub, and sync user data securely to keep panel records fresh.
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offline. panel for surveys, diary studies, usability tests,
concept tests, and mixed methods studies.
v Sync your calendar for easy scheduling — leave
bookings, rescheduling, and cancellations to us v Launch studies confidently with our smart templates and
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prototypes, test an app or website, or simply talk about
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® NEW: Send data from Salesforce, Hubspot, and 5000+ more apps into Ul using Zapier.
USE CASES
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APPLICATION STEPS
How to join the API Beta Program
The beta program is open to Research Hub users on an Enterprise, Premium, or Custom plan.
1 Apply to participate
Interested? Apply to join our beta program and access our API before it’s released to the public.
2 Application review
Hold tight while our team reviews your information and screens for technical and use case fit.
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SETUP OPTIONS
There are multiple ways to build with the Hub API—we leave it up to you! Choose the option that best fits your team’s data
infrastructure and resourcing.
. Note: the ability to send data from Research Hub to other tools is not currently available in beta, but is on our radar for the future.
@ Build a custom integration F Use our Hightouch integration
Build a custom integration
Build your own integration on top of our API to send data from
just about any system into Research Hub. HUbSF},bt @ @
CUSTOM INTEGRATIONS
Ul Level of flexibility: High ,{( Level of effort: High - s resedadrc h h u b
‘: zendesk @
REQUIREMENTS:
® Developers who can build the integration ANYTO0LOR SYETEMYOD @
. WANT TO CONNECT
® Access to the APIs of the tools you are connecting
@Amplitude [} Google Sheets
® 1-3 weeks of developer time (estimate) pendo mixpanel IJ) vareco
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2 NEW: Send data from Salesforce, Hubspot, and 5000+ more apps into Ul using Zapier.

Join the Hub API

Beta Program :

With the Hub Participant API, your team can always access your

latest user data in Hub. Build integrations on top of our platform, s h h b .

>

connect to your tools of choice, then sit back and watch as your researc u

panel data gets automatically refreshed in real-time.

» Connect Hub to any tool including CRM software and data warehouses

« Sync user data securely and keep participant records fresh - °

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A Who can use the Hub API?
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pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing

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user inferviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
SEARCH Q BLOG PODCAST DATA & REPORTS SPECIAL FEATURES TEMPLATES PRODUCT UPDATES WEBINARS FIELD GUIDE SUBSCRIBE TO THE NEWSLETTER
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recruiting methods differ between solutions. How are researchers using Al? Insights from a survey about
the tool thical concerns, an rdrails for Al in
* Research Ops Specialists: Explore popular UX research tools ALl LRCREE EER ClallEe]l Ko laidiaky C d gua drails fo
and their use cases to help you evaluate and reorganize your UX research.
team’s toolstack.
o Other curious readers: Stay up to date with software trends in |
the UX research industry.
|user interviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
Methodology & audience 77% of PWdRs use Al UXR x Al tools ChatGPT Al for research tasks Al for notetaking Qualitative coding Al for reporting E
° .
~ 77.1% of the researchers in our
a Udience are using AI in q.l. qus.l. some of How frequently researchers use AI in their research projects
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how often are they using it?
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Note: There is probably some self-selection bias in our data for this question; > TSt of Iy e eets °
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The majority (77.1%) of our audience said they’re using Al in at least some of their research projects
research projects, while a minority (22.9%) said they’ve tried Al but don’t regularly
0% 5% 10% 15% 20% 25% 30% 35% 40%
use it in fhelr work. Percentage of responses
An additional 8.0% said they have never used Al. Since our goal with this survey Zoom in or open image in a new tab to view a larger version.
was to learn more about how researchers are using Al, we filtered these folks out
for the rest of the questions.
|user interviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
Methodology & audience 77% of PWdRs use Al UXR x Al tools ChatGPT Al for research tasks Al for notetaking Qualitative coding Al for reporting E
{3 . (] . {d
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the different areas of research that they’re using Al for. Now, let’s uncover why
they’re using Al—what benefits does it offer?
Perceived benefits of AI for UX research
More comfort & 4.2%
dailyiite  MEEON preintiney
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reduced human Processing 043
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0 160 creation Hearesr multll&ingual
growth support
This was an open-response question. Themes that came up in fewer than 1% of responses have been omitted.
|user interviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
BLOG PODCAST DATA & REPORTS SPECIAL FEATURES TEMPLATES PRODUCT UPDATES WEBINARS FIELD GUIDE SUBSCRIB; TD THE NEWSLETTER
Methodology & audience 77% of PWdRs use Al UXR x Al tools ChatGPT Al for research tasks Al for notetaking Qualitative coding Al for reporting E
According to the 2023 State of User Research Report, 20% of researchers are
currently using artificial intelligence for research, with another 38% planning to join
. /” How to use this report
them in the future.
. Lo . . . ® UX Researchers & people who do research (PwDRs): Learn which
With the majority of researchers either using or planning to use Al at work (as of _— .
tools your peers trust for different use cases and how recruiting
May 2023, when the State of User Research survey was conducted), we wanted to ] )
. . . methods differ between solutions.
learn more about the role of this new technology in our industry.
® Research Ops Specialists: Explore popular UX research tools and
So in August 2023, we sent out a short survey to learn: their use cases to help you evaluate and reorganize your team’s
toolstack.
® Which Al tools are researchers currently using?
o Other curious readers: Stay up to date with software trends in the
. o
® Which aspects of the research process are researchers automating? UX research industry.
® What ethical concerns do researchers have about Al?
® What guardrails do researchers have in place to ensure ethical use of Al?
® What benefits and shortcomings are researchers experiencing with Al?
In this article, you'll find an overview of our discoveries about the role of Al in UX
research, based on 1,000+ survey responses from User Researchers, ReOps
Specialists, and people who do research (PwDRs).
|user interviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
Methodology & audience 77% of PWdRs use Al UXR x Al tools ChatGPT Al for research tasks Al for notetaking Qualitative coding Al for reporting E
Percentage of researchers using AI features in UX research tools .
. . porcuntege of semonaes 2 The most-used UX research tools with
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Dscout 20.4%, 223 M
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toeten Qs tools have robust Al features built into their platforms. In our survey, we
grain Q2 distinguished between these UXR tools and Al-specific tools because some folks
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Tetra Insights -4.6% Ase ® Indeemo: Al-powered prompts, character recognition, and/or analysis
Upsiide ) 33 (16.3%)
|a: user interviews Product v Pricing Company Vv Resources v Participants v m Sign In
RESOURCES > REPORTS & DATA > WE SURVEYED 1093 RESEARCHERS ABOUT HOW THEY USE Al—HERE’S WHAT WE LEARNED
I ARireB V"
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How are researchers using Al? Insights from a survey about the tools, w
use cases, ethical concerns, and guardrails for Al in UX research. NS
.V‘ =
e LIZZY BURNAM PRODUCT EDUCATION MANAGER | SEPTEMBER 15, 2023
Share this post! [w] [F]
|user interviews Product v Pricing Company Vv Resources v Participants v Sign Up Sign In
Methodology & audience 77% of PWdRs use Al UXR x Al tools ChatGPT Al for research tasks Al for notetaking Qualitative coding Al for reporting E
projects (40%), followed by ReOps Specialists (19.4%) and Marketers (17%). UXRs
were the most likely to say they've tried Al but avoid using it in their research
(44.3%).
Frequency of AI usage by role / title
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Note that statistical significance was calculated using a standard 95% confidence level. With the exception of
the 30.7% of Research Operations Specialists who said they use Al in some of their projects, all of these
differences were found to be statistically significant. Zoom in or open image in a new tab to view a larger
version.
UX Researchers were also the least likely to use Al in their projects across all
aspects of research. For example, 11.5% of UX Researchers said they’re not using Al
KW (R R AR [ TP (PR | S ¥ - 7 AN SR P < | A | F N


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Previous Results
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