Privacy notice

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1. Introduction

2. Scope of this Privacy Notice Effective as of February 1, 2024. View the prior version here. Get a printable copy here.

3. Personal data we collect

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4. How we use your personal 1 I t d t

. Introduction

5. How we share your personal

data This Privacy Notice describes how FrontApp, Inc. ("Front,"” "we", "us" or "our") handles personal data

] that we collect through our websites and mobile applications that link to this Privacy Notice

8. Your choices (collectively, the “Service”), as well as through our marketing and other activities described in this

7 Other sites and services Privacy Notice. Use of the Service is subject to our SaaS Services Agreement.

8. Security and Retention Cadlifornia residents: See our California privacy notice for information about your personal information
and privacy rights.

9. International data transfers

10. Child Individuals in the EEA/UK/Switzerland: See our Notice to European users for information about your

b laren . . -

personal data and data protection rights.

11. Changes to this Privacy .

Notice If you have any questions or concerns about our use of your personal data, please contact us.

12. How to contact us

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2. Scope of this Privacy Notice

14. Notice to European users
Front provides businesses with a cloud-based communication hub that their teams use for customer-
related communications. The Service is not intended for use by individuals for personal, family,
household, or other consumer purposes, and the personal data covered by this Privacy Notice pertains
|' Front Product Solutions Pricing Resources Contact Us Signin Try for Free Request a Demo
W \ Hequest a vemo ’
PRODUCT USING FRONT RESOURCES LEARN COMPANY
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Pricing Workflow automation Front Community The future of customer Careers
operations
Integrations Directory Analytics Front Academy Press
5 tips to scale customer
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. 1
© 2024 FrontApp, Inc. All rights reserved. SaasS Services Agreement Privacy Notice Cookie Policy Status y f N @
|' Front Product Solutions Pricing Resources Contact Us Signin Try for Free Request a Demo
Statutory category/ Categories of third parties to whom we disclose
personal information we collect the personal information for a business purpose

Table of Contents Identifiers
o Affiliates
1. Introduction o Contact data
Service providers
2. Scope of this Privacy Notice o Account data : P
3. Personal data we collect o Communications data o Payment processors
4. How we use your personal + Device data o Authentication services
data .
o Other users and the public
o Referral data P
5. How we share your personal
data i .
California Customer Records (as defined
6. Your choices in California Civil Code §1798.80)
7. Other sites and services o Contact data o Affiliates
8. Security and Retention o Account data o Service providers
9. International data transfers o Transaction data o Payment processors
10. Children © Communications data o Other users and the public
11. Changes to this Privac
st g y o Referral data
12. How to contact us T .
Commercial information .
o Affiliates
13. California privacy notice .
o Device data o Service providers
14. Notice to European users
o Usage data o Payment processors
o Transaction data o Authentication services
Internet or Network Information
|' Front Product Solutions Pricing Resources Contact Us Signin Try for Free
7. Other sites and services
[ ]

Table of Contents

blle el teh) The Service may contain links to or integrations of websites and other online services operated by third

2. Scope of this Privacy Notice parties. In addition, our content may be integrated into web pages or other online services that are not
associated with us. These links and integrations are not an endorsement of, or representation that we

3. Personal data we collect are affiliated with, any third party. We do not control websites or other online services operated by third

4. How we use your personal parties, and we are not responsible for their actions. We encourage you to read the privacy policies of

data the other websites and other online services you use.

5. How we share your personal

8.5 it d Retenti

N . 9€CUriIty an etention

. YOUr choices

7. Other sites and services . L .

We use technical and organizational safeguards designed to protect the personal data we collect and

8. Security and Retention process about you. However, security risk is inherent in all internet and information technologies, and

o - we cannot guarantee the security of your personal data.

. International data transrers

10. Children We retain personal data for as long as necessary to fulfill the purposes for which we collected it,

' including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or

11. Changes to this Privacy defend legal claims, or for the compliance and protection purposes described above. Factors

Notice determining the appropriate retention period for personal data include the amount, nature, and

12. How to contact Us sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of

' personal data, the purposes for which we process the personal data, whether we can achieve those

13. California privacy notice purposes through other means, and the applicable legal requirements.

14. Notice to European users When we no longer require the personal data, we have collected about you, we will either delete or
anonymize it (so that it is no longer personally identifiable with you) or, if this is not possible (for
example, because your personal data has been stored in backup archives), then we will isolate your
personal data from any further processing, employing security safeguards designed to protect it until
deletion is possible.
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The Information Commissioner’s Office
Water Lane, Wycliffe House

Table of Contents Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113

1. Introduction Website: https:/ico.org.uk/make-a-complaint/

2. Scope of this Privacy Notice For individuals in Switzerland: You may contact the Swiss data protection regulator here:

3. Personal data we collect https:/www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html

4. How we use your personal International data transfers. We are headquartered in the United States and may use service providers

data that operate in the United States and other countries. Therefore, we may transfer your personal data to
recipients outside of the European Economic Area, UK, and Switzerland. Some of these recipients are

5. How we share your personal located in countries which have been formally recognized as providing an adequate level of protection

il for personal data by the relevant governmental body in the European Union, UK or Switzerland, as

3. Vo elieees applicable, in which case, we rely on the relevant "adequacy decisions”. Where the transfer is not
subject to an adequacy decision or regulations, we take appropriate safeguards to ensure your

7. Other sites and services personal data remains protected in accordance with this Privacy Notice and applicable laws by

8. Security and Retention entering into appropriate data transfer mechanism permitted under Article 46 of the GDPR / UK GDPR
(as applicable). With respect to data transfers to the United States, FrontApp, Inc. relies on its

9. International data transfers certification to the United States Department of Commerce that we adhere to the Data Privacy

10. Children Framework Principles (“Principles”) of the EU-U.S. Data Privacy Framework, the UK Extension to the EU-
U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework, as further described in the

11. Changes to this Privacy Front Data Privacy Framework Certification Notice, which supplements this Privacy Notice with respect

Notice to personal data we process as a controller. Other relevant mechanisms include the European

12. How to contact us Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum (as
applicable). A copy of our data transfer mechanism can be provided on request.

13. California privacy notice
English version controls

14. Notice to European users
The information provided in non-English translations of this Privacy Notice are provided for
convenience only. In the event of any ambiguity or conflict between translations, the English version is
authoritative and controls.


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appCategory: Lifestyle

appTagline: We make gifting and celebrating better for everyone

companyHqRegion: US & Canada

companyStage: Early Stage

platform: web

pageType: Application

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appCategory: Finance

appTagline: Mobile banking made easy

companyHqRegion: Europe

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CONNECT WITH CUSTOMERS
How to achieve 100% CSAT
When you're in the daily grind, sometimes it’s just easier to keep doing things the way and build a world-class
they’ve always been done. If it ain't broke, why fix it, right? support function
Wrong A complete guide to raising your CSAT
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With 72% of customers expecting faster service with the expectation that whoever Flight CX, and Front
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Read more
Every minute you can save not doing something manually, any brain power you can
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when you leverage automation. It helps prevent burnout and lets you focus on the
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Sending a Givingli card

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Help center

pageType: Marketing Marketing Marketing

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@ Givingli Aboutus  Business Start Gifting
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Have questions? Get in touch or check out
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|Gifts
Promoted articles
Scheduled Cards How do | send a gift to multiple users? How do | send a gift?
Givingli Cash Guide How do physical gifts on Amazon work? How do | redeem my gift?
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What do | do if my payment is not accepted? What types of payments are accepted? Givingli Premium Guide
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Deleting account

screenKeywords:
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Adding a widget

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Adding a birthday event

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screenKeywords:
© Givingli Upcoming
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