Archiving a campaign

screenPatterns:
Other Action
Confirmation
Action Option
Trash & Archive

screenKeywords:
Archive Campaign X
Heads up! You're about to archive the Sign Up Confirmation campaign.
If you archive this campaign:
¢ No new people will enter the campaign
Are you sure?
Cancel
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ © Running Sign Up Confirmation < Back to Campaigns ~+ Follow v Campaign Actions v
) A ) . . (@ Stop
Overview Metrics Workflow Trigger Settings Goal & Exit A/B Tests © Drafts Sent Journeys
— @ Archive
o0 DESCRIPTION
Welcome new users X Delete
G Jan 24, 2023 - Feb 22, 2023 Daily v All channels v
senT () KOS opeNeD () < cLicken (?) KOS converTep (?) X
& 5 ~ -5fromlast day 100.0% * - 100.0% » - 0.0% » -
0 0.0% 0.0%
0 0.0% 0.0% 0.0% 0.0%
A~
8 Details Created today at 10:24 am Started Today at 11:06 am Message Leaderboard January 23, 2023 to February 21, 2023 4 channels
B 4} Trigger Edit > Sent Opened Clicked Converted
533 O People will enter this campaign every time they re-match the following conditions after _
= Most sends
a minimum of 1000 days:
in  ® Signed up ; % MOST SENT
= Welcome! 5
AND
in @ Valid Email Address 2 Send more messages to see them here.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.

‘ e Archived Sign Up Confirmation /\ You can't edit an archived Campaign. < Back to Campaigns ~+ Follow v Campaign Actions v
Overview Metrics Workflow Trigger Settings Goal & Exit A/B Tests Drafts Sent Journeys Last saved a few seconds ago
“ﬂﬂ DESCRIPTION TAGS

Welcome new users
G Jan 24, 2023 - Feb 22, 2023 Daily v All channels v
senT () KOS opeNeD () < cuicken (?) KOS converTep (?) X
& 5 ~ -5fromlast day 100.0% * - 100.0% » - 0.0% » -
a 0 0.0% 0.0%
0 0.0% 0.0% 0.0% 0.0%
A~
8 Details Created today at 10:24 am Started Today at 11:06 am Message Leaderboard January 23, 2023 to February 21, 2023 4 channels
i=] 4} Trigger Edit > Sent Opened Clicked Converted
ggg O People will enter this campaign every time they re-match the following conditions after _
= Most sends
a minimum of 1000 days:
in  ® Signed up ; % MOST SENT
= Welcome! 5
AND
in @ Valid Email Address 2 Send more messages to see them here.
|-
A Heads up: Y @ Successfully archived a campaign! X account active.
‘ A This campaign is archiving. Please wait until
e Archiving Sign Up Confirmation it's finished processing before making any < Back to Campaigns ~+ Follow v Campaign Actions v
updates.
uﬂﬂ Overview Metrics Workflow Trigger Settings Goal & Exit A/B Tests Drafts Sent Journeys Last saved a few seconds ago
DESCRIPTION TAGS
Welcome new users
G m Jan 24, 2023 - Feb 22, 2023 Daily v All channels v
£ senT () KOS opeNeD () < cLicken (?) KOS converTep (?) X
5 ~ -5fromlast day 100.0% * - 100.0% * - 0.0% » -
0 0.0% 0.0%
@
M- 0 0.0% 0.0% 0.0% 0.0%
Details Created today at 10:24 am Started Today at 11:06 am Message Leaderboard January 23, 2023 to February 21, 2023 4 channels
€§3 4} Trigger Edit > Sent Opened Clicked Converted
O People will enter this campaign every time they re-match the following conditions after _
= Most sends
a minimum of 1000 days:
in  ® Signed up ; % MOST SENT
= Welcome! 5
AND


Editing password

appCategory: Business

appTagline: Automation, data, content creation

companyHqRegion: US & Canada

companyStage: Early Stage

platform: web

pageType: Application

hotspotType: Click

hotspotType: Keyboard Input

screenPatterns:
Settings & Preferences
Edit

pageType: Application Application Application Application

screenKeywords:
-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
>
ARCANEFORGE v @ Needhelp? Q&
Personal Settings See all team members
Dashboard
i Analysis Basic information
FIRST NAME LAST NAME
Jane Smith
(® Campaigns
EMAIL
1] Broadcasts jane.smith.mobbin@gmail.com Edit Email
Transactional
£ Deliveries & Drafts
Security
PASSWORD
& People eeeeeeeeo Edit Password
@ FaheyLLC m PERMISSIONS
N Admin v
@y Segments
A~ Activity Logs Google Account
i Link a Google account
@ Data & Integrations Vv
To sign in with Google, you will need to link to your Google account.
@ Content N Two Factor Authentication (2FA)
e 2FA Disabled Manage 2FA
Settings A
Workspace Settings
cos
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: Your trial @ Password updated! > :p your account active.
>
ARCANEFORGE v @ Needhelp? Q&
Personal Settings See all team members
Dashboard
i Analysis Basic information
FIRST NAME LAST NAME
Jane Smith
(® Campaigns
EMAIL
1] Broadcasts jane.smith.mobbin@gmail.com Edit Email
Transactional
£ Deliveries & Drafts
Security
PASSWORD
& People eeeeeeeeo Edit Password
@ FaheyLLC m PERMISSIONS
N Admin v
@y Segments
A~ Activity Logs Google Account
i Link a Google account
@ Data & Integrations Vv
To sign in with Google, you will need to link to your Google account.
@ Content N Two Factor Authentication (2FA)
e 2FA Disabled Manage 2FA
Settings A
Workspace Settings
cos
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
>
ARCANEFORGE v @ Needhelp? Q&
Personal Settings See all team members
Dashboard
. Basic information
ol Analysis
FIRST NAME LAST NAME
Jane Smith
(® Campaigns
EMAIL
1] Broadcasts jane.smith.mobbin@gmail.com Edit Email
Transactional
£ Deliveries & Drafts
Security
PASSWORD
& People eeeeeeeeo Edit Password
@ Fahey LLC ([ o
Enter your new password below (then confirm it, in case you make a typo):
@ Segments PASSWORD PASSWORD CONFIRMATION YOUR CURRENT PASSWORD
A Activity Logs
A
@ Data & Integrations Vv S
Content v
= o
Settings A PERMISSIONS
Workspace Settings Admin -
Account Settings
Google Account
Link a Google account
To sign in with Google, you will need to link to your Google account.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
>
ARCANEFORGE v @ Needhelp? Q&
Personal Settings See all team members
Dashboard
. Basic information
ol Analysis
FIRST NAME LAST NAME
Jane Smith
(® Campaigns
EMAIL
1] Broadcasts jane.smith.mobbin@gmail.com Edit Email
Transactional
£ Deliveries & Drafts
Security
PASSWORD
& People eeeeeeeeo Edit Password
@ Fahey LLC ([ o
Enter your new password below (then confirm it, in case you make a typo):
@ Segments PASSWORD PASSWORD CONFIRMATION YOUR CURRENT PASSWORD
A~ Activity Logs
@ Data & Integrations v
Cancel
B cContent v PERMISSIONS
Admin v
Settings A
Workspace Settings Google Account
Account Settings Link a Google account
To sign in with Google, you will need to link to your Google account.
Two Factor Authentication (2FA)
e 2FA Disabled Manage 2FA


Creating a transactional message

screenElements: Switch Tile Banner

screenPatterns:
Add & Create
Add & Create
Add & Create
Add & Create
Feature Info

pageType: Application Application Application Application Application Application Application

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ Trial Expiration Reminder & @ 1. Add Content @ 2. Configure Settings 3. Send Message < Exit Save & Continue
. .
Configure your message settings
Send to unsubscribed people? m
(e
Q Enable open and link tracking? m
Protect sensitive data (e.g. password reset tokens) by disabling message retention. Off
[
Queue messages as drafts? Off
Set a trigger name [optional]
@
forgot_password
JV‘ Case-insensitive. Once changed, it can take up to a minute to apply.
Next: Send Message
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ Trial Expiration Reminder & @ 1. Add Content @ 2. Configure Settings 3. Send Message < Exit Save & Continue
Add your content
Create content in Customer.io Send content via the API
Ce Use your existing content and layouts in Customer.io to Send your content in the subject and body variables of
® streamline the look of your transactional messages. your API calls to keep your content in your code.
Password Reset Request
We received a request to reset the password associated with this email address.
If you did not request a password reset, please ignore this email.
@ To reset your password, please click on the following link:
Reset Password
If the link above does not work, copy and paste the following URL into your web browser:
https://www.example.com/reset-password
& ‘This link is only valid for 24 hours. If you do not reset your password within that time, you will need to submit
another request.
If you have any questions or need further assistance, please contact us at support@example com.
Ny Best regards,
@
Next: Configure Settings
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE Transactional Messages | New @ Need help? Q &
ArcaneForge M
Create Transactional Message
Dashboard Send your transactional messages with the Transactional API.
ol Analysis
NAME
Trial Expiration Reminder
(® Campaigns
DESCRIPTION

<] Broadcasts Remind users that their trial is expiring

Transactional Z

e TAGS
£ Deliveries & Drafts o
A People
Next: Add Content
@ Companies ([(END
@ Segments Looking to send a quick test?
Start with a "Hello, world!" message to see how the
A~ Activity Logs transactional APl works.
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE Transactional Messages | New @ Need help? Q &
ArcaneForge M
Create Transactional Message
Dashboard Send your transactional messages with the Transactional API.
ol Analysis
NAME
(® Campaigns
DESCRIPTION

<] Broadcasts

Transactional Z

e TAGS
£ Deliveries & Drafts o
A People
Next: Add Content
@ Companies ([(END
@ Segments Looking to send a quick test?
Start with a "Hello, world!" message to see how the
A~ Activity Logs transactional APl works.
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ Trial Expiration Reminder & @ 1. Add Content @ 2. Configure Settings 3. Send Message (@I58 Save & Continue
Add your content

Create content in Customer.io Send content via the API

Use your existing content and layouts in Customer.io to Send your content in the subject and body variables of
(o streamline the look of your transactional messages. your API calls to keep your content in your code.

Next: Configure Settings

[
@
A-
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ Trial Expiration Reminder & @ 1. Add Content @ 2. Configure Settings 3. Send Message < Exit
Send a transactional message Nodejs  Python  Go  Ruby  CURL
Send your first message with the Transactional API. In your API call, reference your message using —_—
uﬂﬂ transactional_message_id (using either the trigger name or id) and include your personalized
message_data . 1 const { APIClient, SendEmailRequest } = ¢ El Copy Code
2
e 3 const client = new APIClient("|Insert your App API Key ");
(R 4
1. Install the Customer.io library -
G 5 const request = new SendEmailRequest({
6 to: " Recipient email ",
Install the customerio library and import it in your code. 7 transactional_message_id: ,
8 identifiers: {
I npm install customerio-node --save 9 id: "[CUstomer’id ",
10 3,
11 from: "[Sender email ",
& 12 subject: "/Set in your API call ",
q q 13 body: i API call
2.Create an instance with your App API key 1431 })_0 y: " Set in your call ",
D 15
. First, creaIe altl App API key in your account settings. Then use it to create an instance of the 16 client.sendEmail(request)
@y Customer.io client. 17 .then(res => console.log(res))
18 .catch(err => console.log(err.statusCode, err.message))
A~
] 3.Define request with your content
Message Content ¢ Add Content
FROM {{from}}
2%3 SUBJECT {{subject}}
{{body}}
Message Settings
Messages will send to unsubscribed people and link clicks will be . N
tracked Configure Settings 3
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
Dashboard
uﬂﬂ FrvEE Built for speed, deliverability, and reliability.
v Get transactional messages to inboxes quickly and reliably by taking
advantage of a dedicated sending lane for your password reset emails,
Ce . order receipts, and more.
©® Campaigns . .
A Transactional API built for your
] Broadcasts mission-critical emails. Unify your brand across your transactional messages.
he deli bil 4 reliabili he flexibil g v Apply your existing layouts and styles in Customer.io or send your
Transactional The eI |verfa ! "ty arI rz iability you expect. The flexibility an message content through our API. You're in complete control—even
control you've imagined. add existing customer data to your content with liquid.
£ Deliveries & Drafts
Send your first message »
See all of your customers' messages in one place.
& Peeile v Whether it's the latest newsletter, onboarding campaign message, or a
password reset email, view a person's full history of sent messages.
@ Companies ([(END
Get up and running with these resources:
@ Segments
Getting started guide including support migrating from an existing service.
Activity Logs Transactional APl documentation and our supported libraries.
y Log pransacionatAllicocumentation! ported libraries.
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.


Documentation detail

pageType: Marketing

hotspotType: Scroll Vertically

screenElements:
Side Navigation
Dropdown Menu
Tab

screenPatterns:
Multi-Column Layout
Multi-Column Layout

pagePatterns:
API Docs & Developers Page
API Docs & Developers Page

pageType: Marketing Marketing Marketing

screenKeywords:
g customer.io Platform Pricing Resources Company Sign In
Region: US v .
Customer.io Track API Reference
Overview Our Track API provides ways to send real-time customer data to your Customer.io workspace.
Use our Postman collection
5 .
Authentication ¢ OverVIeW
Track v2 API These APIs are for the United States (US) region
Overview If your account is based in the European Union (EU) data center, you should switch to the EU
region's APl documentation. While we redirect traffic from US track API endpoints to EU-
Make a single request based accounts, this traffic still passes through US servers and data may be logged in the
US. Our App APIs are not redirected this way, and will fail (401) if you send your request to
Send multiple requests the wrong regional endpoint.
Person Schemas > If you don't know your region, you can find your account region on your account's privacy
page, or get your region using the API.
Object Schemas >
Customer.io hosts services in the United States (US) and European Union (EU, host subdomains are
WSV QA suffixed with —eu ). Select the appropriate region for server addresses that apply to your region.
Track v1 Overview >
Host/Server Purpose
Account Region >
Use the Track API to report customer attributes and
RS N track customer events/activity. You cannot retrieve data
https://track.customer.io/api/ using this API. Track endpoints support minimal
Events N validation to ensure as close to real-time processing as
possible.
Forms >
Segments >
R S llece Ootir Poctman collection
|@ customer.io Platform Pricing Resources Company Sign In

Track API Reference

App API Reference

Reporting Webhooks

Integration Libraries
Get Started I‘:L Add Message Types Rest API
Learn about Customer.io and start . . Send in-app, push, and Slack Write your own back-end integration
using the platform A messages

£ Add People Use Liquid Mobile SDKs
ﬁ Identify the people you want to send Personalize messages with data in Integrate your apps so you can

messages to or out of Customer.io identify users and send rich pushes
Send a Message Set up Webhooks Integrations
Set up your first campaign and send v Call an API and incorporate outside Get data from, and send data to, your
messages < data in your campaigns backend systems
|Region:  US v
overview _ Request samples
Make a single request
Use our Postman collection
/api/v2/entity v Payload cURL Node.js Ruby Python 3
Authentication ©
This endpoint lets you create, update, or delete a single person or object—including managing S
relationships between objects and people. Content type
Track v2 API . . . . . ) application/json
An "object" is any kind of non-person entity that you want to associate with one or more people—
Overview like a company, an educational course that people signed up for, a product, etc. Example
Object 4
Make a single request Your request must be smaller than 32kb.
So) eI (G AUTHORIZATION: Basic Auth (Tracking API Key) Copy Expandall  Collapse all
{
REQUEST BODY: application/json " Al moks "
Person Schemas > type": “object”,
Object Schemas > "object_type_id": "string",
— type string "object_id": "string"
required Value: "object" },
Track v1 API The operation modifies a single object—non person data. "action": "identify",
Track v1 Overview > "attributes": { },
1den’_c1fé.e rs> object - "cio_relationships": [
require s . B
Account Region N Represents an individual object, where the type_id represents the type - 4
of object and the id is the individual identifier for the object. + "identifiers": { - }
Customers > ) }
actl(_)n string ]
O N required Indicates that the operation will identify the the item of the specified }
type .
> m
Response samples
Segments > attributes object
The data that belongs to the object. This is information you might want m
Documentation Powered by ReDoc to associate with people later (through cio_relationships ).
Content type
cio_relationships > Array of objects application/json
The people you want to associate with an object. Each object in the array


Deleting a person forever

screenPatterns: Delete Confirmation

pageType: Application Application Application Application Application

screenKeywords:
Delete forever X
This person will be deleted immediately.
You can't undo this action.
Delete and Suppress

b/
If you're deleting for privacy compliance (GDPR/CCPA), also suppress this person to
prevent adding them again.

You won't be able to add this person again
Confirm how many people you're deleting and 1
suppressing
Cancel
|Delete forever X
This person will be deleted immediately.
You can't undo this action.
Delete and Suppress off
If you're deleting for privacy compliance (GDPR/CCPA), also suppress this person to
prevent adding them again.
Confirm how many people you're deleting *

Y people v 9 e.g. 12,567
*If new profiles are created for this person, they could receive campaigns they've already triggered.

Cancel
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
eople xport to v eople v
Peopl E csv Add Peopl
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
= Bremiss 1out of 27 people selected  Merge Unsubscribe Delete forever Clear selection MO 1-270f27 KK < >
Transactional [-] EMAIL ID CREATED_AT
£ Deliveries & Drafts [m} jane2.mobbin.test@gmail.com > Jane2 2 hours ago
m] danish 2 hours ago
People ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END m) llopez98@mailzoo.com > 8535 in 4 years
@ Segments [m} jbrown456@eaglemails.net > 7988 in 3 years
4 Activity Logs ] jgomez77@cybermailer.net > 7441 in 3 years
. ] nphillips2018@globalmails.net > 6894 in 3 years
@ Data & Integrations Vv
] rramirez22@topmailers.net > 6347 in 2 years
B Content v [m} dsmith89@mailzoo.com > 5800 in 2 years
€§3 Siifies v ] ggonzalez2021@eaglemails.net > 5253 in 2 years
0O © mmiller789@cybermailer.net > 4706 in ayear
O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months
|Delete forever X
This person will be deleted immediately.
You can't undo this action.
Delete and Suppress

b/
If you're deleting for privacy compliance (GDPR/CCPA), also suppress this person to
prevent adding them again.

You won't be able to add this person again
Confirm how many people you're deleting and .
suppressing e.9. 12,567
Cancel
|F ive.
A @ The selected person will be deleted and suppressed soon X
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
People Export to CSV v Add People v
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
<] Broadcasts 26 people Merge M@ 1-260f26 [ < > >l
Transactional ] EMAIL ID CREATED_AT
£ Deliveries & Drafts [m} jane2.mobbin.test@gmail.com > Jane2 2 hours ago
m] danish 2 hours ago
People O © ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END O jbrown456@eaglemails.net > 7988 in 3 years
@ Segments [m} jgomez77@cybermailer.net > 7441 in 3 years
4 Activity Logs ] nphillips2018@globalmails.net > 6894 in 3 years
. O rramirez22@topmailers.net > 6347 in 2 years
@ Data & Integrations Vv
O dsmith89@mailzoo.com > 5800 in 2 years
B Content v [m} ggonzalez2021@eaglemails.net > 5253 in 2 years
€§3 Siifies v 0O © mmiller789@cybermailer.net > 4706 in ayear
O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months
O © charris2023@topmailers.net > 1971 a month ago


Editing displayed attributes

screenPatterns:
Other Content
Edit

screenKeywords:
Edit Displayed Attributes X
Find attribute... 10of 4 selected  Clear all
Choose up to four custom table attributes:
_created_in_customerio_at + cio_id + first_name -+
how_likely_are_you_to_recommend_us_to_a_ +
how_would_you_rate_your_recent_experienc + last_name +
unsubscribed +
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
eople xport to v eople v
Peopl E csv Add Peopl
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
<] Broadcasts 27 people Merge 0D 1-270f27 KK < > >l
Transactional 0 EMAIL ID CREATED_AT
iveri jane2.mobbin.test@gmail.com > ane ours ago
£\ Deliveries & Drafts O jane2.mobbi @gmail Jane2 2h
m] danish 2 hours ago
People ] ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END m) llopez98@mailzoo.com > 8535 in 4 years
@ Segments [m} jbrown456@eaglemails.net > 7988 in 3 years
4 Activity Logs ] jgomez77@cybermailer.net > 7441 in 3 years
. ] nphillips2018@globalmails.net > 6894 in 3 years
@ Data & Integrations Vv
] rramirez22@topmailers.net > 6347 in 2 years
B Content v [m} dsmith89@mailzoo.com > 5800 in 2 years
€§3 Siifies v ] ggonzalez2021@eaglemails.net > 5253 in 2 years
0O © mmiller789@cybermailer.net > 4706 in ayear
O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
People Export to CSV v Add People v
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
<] Broadcasts 27 people Merge M@ 1-270f27 [K < > >l
Transactional O EMAIL D FIRST_NAME LAST_NAME CREATED_AT
& Deliveries & Drafts [m} jane2.mobbin.test@gmail.co...  Jane2 2 hours ago
m] danish 2 hours ago
People ] ktaylor2020@topmailers.net > 9082 Katherine Taylor in 4 years
@ Companies ([(END O llopez98@mailzoo.com > 8535 Lucas Lopez in 4 years
@ Segments [m} jbrown456@eaglemails.net > 7988 James Brown in 3 years
4 Activity Logs ] jgomez77@cybermailer.net > 7441 Julian Gomez in 3 years
. m] nphillips2018@globalmails.n... 6894 Nathan Phillips in 3 years
@ Data & Integrations Vv
] rramirez22@topmailers.net > 6347 Ricardo Ramirez in 2 years
B Content v [m} dsmith89@mailzoo.com > 5800 Diana Smith in 2 years
€§3 Slies o« m] ggonzalez2021@eaglemails.n... 5253 Giant Gonzalez in 2 years
0O © mmiller789@cybermailer.net > 4706 Mars Miller in ayear
O © bwilson420@topmailers.net » 4159 Brian Wilson in ayear
O © vlopez2022@globalmails.net > 3612 Victor Lopez in 10 months
O © ssanchez456@eaglemails.ne... 3065 Salvador Sanches in 6 months
0 © hlee77@mailzoo.com > 2518 Heung Lee in 2 months
|Edit Displayed Attributes X
Find attribute... 3 of 4 selected  Clear all
Choose up to four custom table attributes:
_created_in_customerio_at + cio_id +
how_likely_are_you_to_recommend_us_to_a_ +
how_would_you_rate_your_recent_experienc +
unsubscribed +
Cancel Save Attributes


Adding content with rich text editor

screenElements:
Breadcrumbs
Card
Search Bar
Tab
Badge

screenElements:
Drawer
Text Field
Toolbar
Avatar

screenElements:
Breadcrumbs
Card
Search Bar
Tab
Badge
Drawer
Text Field
Toolbar
Avatar

screenPatterns:
Feature Info
Misc
Add & Create

pageType: Application Application Application Application Application Application

screenKeywords:
X

t:;’(““n” e o Get immediate reactions when you deliver data-driven in-app messages 1o customers on

e e S, e 4

s i Send in-app messages

srle D You can trigger personalized in-app messages with mobile customer data (ie. device

tries 20ty shers attributes, custom attributes, and custom events).

= Rt ! ' 50

Gin 223,;1‘55;,52?327’iiZf;‘LZZTJ?ZZ’,‘:;"iSZ(ZT:’.Z,?;T,‘?'ZSJ?I’

With our code editor,
you won't have to switch back to rich text again

With tools like inspect mode you can select areas of your email preview and jump
straight to the code. Or use syntax autocomplete to get code and liquid help as
you type. Plus get new preview tools, error help, and more!
Go back Learn more
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome & Last saved a few seconds ago Back to Workflow
Content Layout & Preview -+ Add language Review Links Actions  ~
Sample data Hide FROM  Mobbin <noreply@content-mobbin.com> Vv Manage Identities
SEARCH BY T0 {{customer.email}} Customize
g SUBJECT  Subject can't be blank Add preheader text
O\ Find by email address... Search eaners @G Reply To BCC Add custom
® Need search tips?
TextSize ¥ | B /7 U &0 [ = = & » HTML
@ RESULTS - -
jane2.mobbin.test@gmail.com v
& o jane2.mobbin.test@gmail.com
Attributes
@ ——
J‘r _created_in_customerio_at
8 "1677031611" Today at 10:06:51 am (+08)
cio_id
@ "958f08001a1b"
€§3 created_at
"1677031587" Today at 10:06:27 am (+08)
email
"jane2.mobbin.test@gmail.com"
id
"Jane2"
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome & Last saved 4 minutes ago Back to Workflow
content | CINRAE CYicw + Add language Switch to code (@ Review Errors Review Links Actions
Sample data Hide FROM  Mobbin <noreply@content-mobbin.com> Vv Manage Identities
SEARCH BY T0 {{customer.email}} Customize
¢ SUBJECT  Subject can't be blank Add preheader text @
O\ Find by email address... Search eaners @G Reply To BCC Add custom
® Need search tips?
TextSize ¥ | B /7 U &0 [ = = & » HTML
@ RESULTS - -
jane2.mobbin.test@gmail.com v Welcome to our Newsletter!
Thank you for subscribing to our newsletter. We are excited to have you on board and look forward to sharing the latest updates and news with
A you.
jane2.mobbin.test@gmail.com In the meantime, you can visit our website www.customer.io to learn more about us and our products.
@ If you have any questions or feedback, please don't hesitate to reach out to us. You can reply to this email or contact us through our website.
Attributes Thanks again for joining our newsletter!
@ — Best regards,
The Example Team
J‘r _created_in_customerio_at
8 "1677031611" Today at 10:06:51 am (+08)
cio_id
@ "958f08001a1b"
€§3 created_at
"1677031587" Today at 10:06:27 am (+08)
email
"jane2.mobbin.test@gmail.com"
id
You have unsaved changes. Discard Changes Save Changes
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome & Last saved a few seconds ago Back to Workflow
Content  Layout & Preview ~+ Add language Switchto code () No errors  Review Links Actions
Sample data Hide FROM  Mobbin <noreply@content-mobbin.com> Vv Manage Identities
SEARCH BY T0 {{customer.email}} Customize
9 SUBJECT  Welcome Add preheader text
O\ Find by email address... Search eaners @G Reply To BCC Add custom
® Need search tips?
TextSize ¥ | B /7 U &0 [ = = & » HTML
@ RESULTS - -
jane2.mobbin.test@gmail.com v Welcome to our Newsletter
Thank you for subscribing to our newsletter. We are excited to have you on board and look forward to sharing the latest updates and news with
A you.
jane2.mobbin.test@gmail.com In the meantime, you can visit our website www.customer.io to learn more about us and our products.
@ If you have any questions or feedback, please don't hesitate to reach out to us. You can reply to this email or contact us through our website.
Attributes Thanks again for joining our newsletter!
@ — Best regards,
The Example Team
J‘r _created_in_customerio_at
8 "1677031611" Today at 10:06:51 am (+08)
cio_id
@ "958f08001a1b"
€§3 created_at
"1677031587" Today at 10:06:27 am (+08)
email
"jane2.mobbin.test@gmail.com"
id
"Jane2"
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome! & Last saved a few seconds ago Back to Workflow

Choose your email's starting place

We have several options for building your email, with varying degrees of control. Learn about our different editors.

Start from scratch
(o Drag-and-drop o Rich text Code

@ A block builder for responsive emails -- no coding Create basic text emails and make changes to the < > Build emails from code with developer tools like

Q required! code if needed. syntax autocomplete and inspect mode.
=) - .

Start from existing email

O\ Search by name or keyword... Search
@ ™) Drag-and-drop 18 EI Rich text 1 <> Code 1
N\
@y Templates
_v_ sign Up
v
‘“’ ‘”’ o ‘.’
0000
i=) Hello, from Customer.io! pesount shon e mycart O Gt Lot canoanroms Big company announcement!
e We have news!
€§3 {content } { content }
Newsletter Template Menu Template Call to Action Template Announcement Template
Drag-and-drop template Drag-and-drop template Drag-and-drop template Drag-and-drop template
@ Eo — YOUR STORE Month Year
PERSONAL
DEVELOPMENT
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome & Last saved 4 minutes ago Back to Workflow
Content  Layout & Preview ~+ Add language Switchto code () No errors  Review Links Actions
Sample data Hide FROM  Mobbin <noreply@content-mobbin.com> Vv Manage Identities
SEARCH BY T0 {{customer.email}} Customize
9 SUBJECT  Welcome Add preheader text
O\ Find by email address... Search eaners @G Reply To BCC Add custom
® Need search tips?
TextSize ¥ | B /7 U &0 [ = = & » HTML
@ RESULTS - -
jane2.mobbin.test@gmail.com v Welcome to our Newsletter!
Thank you for subscribing to our newsletter. We are excited to have you on board and look forward to sharing the latest updates and news with
A you.
jane2.mobbin.test@gmail.com In the meantime, you can visit our website www.customer.io to learn more about us and our products.
@ If you have any questions or feedback, please don't hesitate to reach out to us. You can reply to this email or contact us through our website.
Attributes Thanks again for joining our newsletter!
@ — Best regards,
The Example Team
J‘r _created_in_customerio_at
8 "1677031611" Today at 10:06:51 am (+08)
cio_id
@ "958f08001a1b"
€§3 created_at
"1677031587" Today at 10:06:27 am (+08)
email
"jane2.mobbin.test@gmail.com"
id
You have unsaved changes. Discard Changes Save Changes


Copying HTML element

actions:
Enabling & Disabling
Copying & Duplicating

hotspotType: Hover

screenElements:
Tooltip
Keyboard Key

screenElements:
Toast
Tooltip
Keyboard Key

screenKeywords:
Heads up: Your trial ip your account active.
A @ Copied to clipboard >
. Sign Up Confirmation Workflow Welcome! Last saved 9 minutes ago
Content (@ Review Errors Send test...
nﬂ]] Sample data From: Mobbin <nore... To: {{customer.email}} Subject: Subjectine. C Refresh In = a
SEARCH BY = W Insert [No subject] M
(o adding filters <!DOCTYPE html> from: Mobbin <noreply@content-mobbin.com>
< lang="en"> to: jane2.mobbin.test@gmail.com
Q Search < >
< charset="UTF-8">
< >Welcome Newsletter</ >
resuLrs heass Welcome to our Newsletter!
@ jane2.mobbin.test@gmail.com v < >

Welcome to our Newsletter!</hl> Thank you for subscribing to our newsletter. We are excited to have you on

Thank you for subscribing to our board and look forward to sharing the latest updates and news with you.
jane2.mobbin.test@gmail.com i . .. .
A : @9 newsletter. We are excited to have you on board In the meantime, you can visit our website to learn more
and look forward to sharing the latest updates about us and our products.
D Attributes and news with you.

In the meantime, you can visit our website If you have any questions or feedback, please don't hesitate to reach out to
@  e us. You can reply to this email or contact us through our website.
io to learn more about us and our products.< . PP
" _created_in_customerio_at 1) / ut u Cks [FREXell / Thanks again for joining our newsletter!
"1677031611" Today at 10:06:51 am (+08)
If you have any questions or feedback, Best regards,
8 o please don't hesitate to reach out to us. You can _ o
cio_id reply to this email or contact us through our ® @ B Source Problems Links Images Accessibility v
"958f08001a1b" website.
 <!DOCTYPE html>
B
Thanks again for joining our newsletter!</ http-equiv="Content-Type" content="text/html;
created_at 5
&3 "1677031587" Today at 10:06:27 am (+08)
Best regards,

The Example Team


Deleting a campaign

screenPatterns:
Delete
Trash & Archive

screenKeywords:
-
A Heads up: Y( @ Successfully deleted a campaign! > account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
Campaigns Create Campaign
Dashboard
FILTER BY TRIGGERED BY STATUS TOPIC TAGS
ol Analysis Search All v v v v
Active 5 Archived 0
Campaigns —
<] Broadcasts SORTBY | Sentemails - | = 1-50f5 K < > Dl
Transactional @ Onboarding Campaign B © Running Delivered Opened Clicked Converted e
(Last 24 hours) (Last 30 days) (Last 30 days) (Last 30 days)
& Deliveries & Drafts Help new customers understand the value they'll receive from 0 . . .
your product.
s 3 8
A People
tutorial tag
@ FaheyLLC (BN
N 2) Re-engage Inactive Users ® Running Delivered Opened Clicked Converted vee
@ segments ® 9ag (Last 24 hours) (Last 30 days) (Last 30 days) (Last 30 days)
Identify customers at risk of churning or inactivity and re-engage o
A~ Activity Logs them. - - -
@ Data & Integrations v 5B 1 é
tutorial tag
B content v
@ Order Confirmation ® Draft Campaign not started. Continue editing > vee
&3 Settings b Send order confirmation emails when customers make a
purchase. Level up by including recommendations based on the ...
2R 1A 18
tutorial tag
(3 Anniversary Campaign ® Draft Campaign not started. Continue editing > vee
ChAarnd macecariae Al Iirtl A arie Aarnmivarcarice Arna Al Aar racst ivei m ey
|Delete Campaign X
Heads up! You're about to delete the Sign Up Confirmation campaign This cannot be
undone. Deleting the campaign will:
¢ Remove all email templates, settings, and report data
¢ Delete the campaign permanently
Are you sure?
Cancel
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ e Archived Sign Up Confirmation /\ You can't edit an archived Campaign. < Back to Campaigns ~+ Follow v Campaign Actions v
(® Unarchive
Overview Metrics Workflow Trigger Settings Goal & Exit A/B Tests Drafts Sent Journeys
— X Delete
“ﬂﬂ DESCRIPTION 1AGS
Welcome new users
m Jan 24, 2023 - Feb 22, 2023 Daily v All channels v
senT () KOS opeNeD () < cuicken (?) KOS converTep (?) X
& 5 ~ -5fromlast day 100.0% * - 100.0% » - 0.0% » -
a 0 0.0% 0.0%
0 0.0% 0.0% 0.0% 0.0%
A~
8 Details Created today at 10:24 am Started Today at 11:06 am Message Leaderboard January 23, 2023 to February 21, 2023 4 channels
i=] 4} Trigger Edit > Sent Opened Clicked Converted
ggg O People will enter this campaign every time they re-match the following conditions after _
= Most sends
a minimum of 1000 days:
in  ® Signed up ; % MOST SENT
= Welcome! 5
AND
in @ Valid Email Address 2 Send more messages to see them here.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.

‘ e Archived Sign Up Confirmation /\ You can't edit an archived Campaign. < Back to Campaigns ~+ Follow v Campaign Actions v
Overview Metrics Workflow Trigger Settings Goal & Exit A/B Tests Drafts Sent Journeys Last saved a few seconds ago
“ﬂﬂ DESCRIPTION TAGS

Welcome new users
G Jan 24, 2023 - Feb 22, 2023 Daily v All channels v
senT () KOS opeNeD () < cuicken (?) KOS converTep (?) X
& 5 ~ -5fromlast day 100.0% * - 100.0% » - 0.0% » -
a 0 0.0% 0.0%
0 0.0% 0.0% 0.0% 0.0%
A~
8 Details Created today at 10:24 am Started Today at 11:06 am Message Leaderboard January 23, 2023 to February 21, 2023 4 channels
i=] 4} Trigger Edit > Sent Opened Clicked Converted
ggg O People will enter this campaign every time they re-match the following conditions after _
= Most sends
a minimum of 1000 days:
in  ® Signed up ; % MOST SENT
= Welcome! 5
AND
in @ Valid Email Address 2 Send more messages to see them here.


Checking links

screenPatterns:
Other Action
Error

screenElements:
Dialog
Drawer
Text Field
Toolbar
Avatar
Banner

screenPatterns:
Other Action
Add & Create
Other Action
Error

pageType: Application Application Application

screenKeywords:
Review Links X
LINK STATUS TRACKING
www. customer.io Untracked

Relative links are not supported, please use a full URL

WWW. customer.io

R Tracked
http://www. customer.io
Unsubscribe v ced

t
https://1links.customer.io/unsubscribe nacke
Close Check Links
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
Sign Up Confirmation > Workflow > Welcome & Last saved 4 minutes ago Back to Workflow
Content  Layout & Preview ~+ Add language Switchto code () No errors  Review Links Actions
Sample data Hide FROM  Mobbin <noreply@content-mobbin.com> Vv Manage Identities
SEARCH BY T0 {{customer.email}} Customize
9 SUBJECT  Welcome Add preheader text
O\ Find by email address... Search eaners @G Reply To BCC Add custom
® Need search tips?
TextSize ¥ | B /7 U &0 [ = = & » HTML
@ RESULTS - -
jane2.mobbin.test@gmail.com v Welcome to our Newsletter!
Thank you for subscribing to our newsletter. We are excited to have you on board and look forward to sharing the latest updates and news with
A you.
jane2.mobbin.test@gmail.com In the meantime, you can visit our website www.customer.io to learn more about us and our products.
@ If you have any questions or feedback, please don't hesitate to reach out to us. You can reply to this email or contact us through our website.
Attributes Thanks again for joining our newsletter!
@ — Best regards,
The Example Team
J‘r _created_in_customerio_at
8 "1677031611" Today at 10:06:51 am (+08)
cio_id
@ "958f08001a1b"
€§3 created_at
"1677031587" Today at 10:06:27 am (+08)
email
"jane2.mobbin.test@gmail.com"
id
You have unsaved changes. Discard Changes Save Changes
|Review Links X
LINK STATUS TRACKING
www. customer.io Untracked

Relative links are not supported, please use a full URL
We couldn't reach the URL. Please check it in your browser.
WWW. customer.io
301 Tracked
http://www.customer.io @ L
Unsubscribe
200 tracked
https://1links.customer.io/unsubscribe @ Untracke
Links checked! Need help with status codes? Close Re-check Links


Deleting a segment

screenPatterns:
Delete
Other Content

screenKeywords:
Delete Segments X
Do you want to delete 1 segment? This action cannot be undone.
To confirm, enter the number of selected segments to delete: 1

Cancel
|Delete Segments X
Do you want to delete 1 segment? This action cannot be undone.
To confirm, enter the number of selected segments to delete: 1
1
Cancel
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge e
Segments Create Segment
Dashboard
v
ol Analysis
Active 13 Archived 0
(® Campaigns
All Usage v All Types v 1-13 0f 13 K < > >l
<] Broadcasts
Transactional m] TYPE NAME STATUS USAGE
5) Deliveries & Drafts O ® Fake email addresses > 11 people > Unused
Created today at 11:56 am | Last edited 10 minutes ago
& People 0 ® Fake email addresses > 11 people > Unused
Created today at 10:09 am | Last edited 2 hours ago
@ FaheyLLC (BN
] @ Product Review Form Template (copy) > 4 people > Unused
Segments Include all people who submitted the Typeform form Product Review Form Templa...
Created Feb 15, 2023 | Last edited 7 days ago
A~ Activity Logs
Typeform
@ Data & Integrations v
0 ® January 2023 Users > 23 people > Unused
Created Feb 15, 2023 | Last edited 7 days ago
B content v
) m) © Signed up > 26 people > (o 3 1
v
€§3 SHHg Includes all people who have a "created_at" UNIX timestamp value. The match tim...
Created Feb 15, 2023 | Last edited 7 days ago
tutorial tag
0 © Have not logged in recently > 0 people > o1
People who have been in Customer.io for at least 30 days, but have not viewed an...
Created Feb 15, 2023 | Last edited 7 days ago
tutorial tag
|/\ Heads up: Yoi r account active.
@ 1 segment successfully deleted X
ARCANEFORGE @ Needhelp? L A&
ArcaneForge e
Segments Create Segment
Dashboard
O\ Find a segment... Filter by tags... v
ol Analysis
Active 12 Archived 0
(® Campaigns
All Usage v All Types v 1-120f12 K < > >l
<] Broadcasts
Transactional m] TYPE NAME STATUS USAGE
5) Deliveries & Drafts O ® Fake email addresses > 11 people > Unused
Created today at 11:56 am | Last edited 10 minutes ago
& People ] @ Product Review Form Template (copy) > 4 people > Unused
Include all people who submitted the Typeform form Product Review Form Templa...
@ FaheyLLC m Created Feb 15, 2023 | Last edited 7 days ago
Typeform
Segments
A~ Activity Logs 0 ® January 2023 Users > 23 people > Unused
Created Feb 15, 2023 | Last edited 7 days ago
@ Data & Integrations v
m) © Signed up > 26 people > (o 3 1
Includes all people who have a "created_at" UNIX timestamp value. The match tim...
{8 content e Created Feb 15, 2023 | Last edited 7 days ago
5§3 Saitiee N tutorial tag
0 © Have not logged in recently > 0 people > o1
People who have been in Customer.io for at least 30 days, but have not viewed an...
Created Feb 15, 2023 | Last edited 7 days ago
tutorial tag
0 @ Paying Customers > 0 people > Unused
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge e
Segments Create Segment
Dashboard
v
ol Analysis
Active 13 Archived 0
(® Campaigns
All Usage v All Types v 1-13 0f 13 K < > >l
<] Broadcasts
Delete Archive 1 segment selected
Transactional
&) Deliveries & Drafts m] TYPE NAME STATUS USAGE
0 ® Fake email addresses > 11 people > Unused
& People Created today at 11:56 am | Last edited 10 minutes ago
@ FaheyLLC (59 ® Fake email addresses > 11 people > Unused
Created today at 10:09 am | Last edited 2 hours ago
Segments
B ] @ Product Review Form Template (copy) > 4 people > Unused
A~ Activity Logs Include all people who submitted the Typeform form Product Review Form Templa...
Created Feb 15, 2023 | Last edited 7 days ago
@ Data & Integrations v
Typeform
B content v 0 ® January 2023 Users > 23 people > Unused
Created Feb 15, 2023 | Last edited 7 days ago
€§3 Settings v
m) © Signed up > 26 people > (o 3 1
Includes all people who have a "created_at" UNIX timestamp value. The match tim...
Created Feb 15, 2023 | Last edited 7 days ago
tutorial tag
0 © Have not logged in recently > 0 people > o1
People who have been in Customer.io for at least 30 days, but have not viewed an...


Integrations

screenElements:
Card
Grid List

screenElements:
Dropdown Menu
Card
Grid List

pagePatterns:
Integrations Page
Integrations Page

screenKeywords:
@ customer.io Platform Pricing Resources Company Sign In
LEARN, DISCOVER, AND EXPLORE RESOURCES INDUSTRIES
Ld
B u I Id yo D Ask the Community Release Notes Saas
VAV
‘"ir/ Connect with and learn from power users.
m e s S q S i Integrations EdTech
) o < Platform Documentation
L. @ R Agency Partners FinTech
Customemo is Easy-to-follow product guides.
savvy ma rketel Webinars and Guides Marketplaces
@ APl Documentation
Craft and Send Detailed developer resources. ‘
Customer Success Healthcare
app messages
Learn about our customers —>» l ONBOARDING EMAIL
| l
TRUSTED BY 4,700+ AWESOME COMPANIES
|@ customer.io Platform Pricing Resources Company Sign In

P R e ————— e

Notify if it becomes available Create profiles and trigger Trigger campaigns from YouTube
Send Customer.io data to your campaigns from YouCanBook.Me
WordPress site

v

YouTube Ads Zapier Zendesk
Sync segments to Google Ad Connect Customer.io with 1,500+ Add Zendesk users as profiles, and
Audiences for retargeting on apps using Zapier trigger Customer.io campaigns
YouTube
e 20,10 Q

CRM
Zoho CRM Zoho Forms Zoom
Create profiles from Zoho CRM, and Create profiles from form Create profiles and trigger
push message metrics to Zoho Cliq submissions campaigns from Zoom
Don't see an integration
you need?

Logos provided by Clearbit
|@ customer.io Platform Pricing Resources Company Sign In
Integrations Catalog
Explore integrations with apps and services you use every day.

CQtegorles Q_ search integrations
All categories

Advertising

Analytics

Automation Q 3

Billi d t . . .
Eing-anc payment AccountingSuite Acuity AdRoll Ads
Content management (CMS) Notify if it becomes available Create profiles and trigger Notify if it becomes available
Customer support Create accounts, bills, and more campaigns from Acuity Sync segments to Facebook Custom
Data management Audiences for retargeting
Databases

Developer tools

Ecommerce

Email verification n > ’ ‘

Lead generation A

] Aha! Airtable Alloy

Live event management

Trigger campaigns from Aha! Trigger campaigns from Airtable Alloy Automation is a no-code
Message channels )
records ecommerce automation tool

Message deliverability,

Online courses

Product and design Beta
Project management - n &


Experimental Features

screenKeywords:
T
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
>
ARCANEFORGE v @ Needhelp? Q&
Experimental Features
Dashboard Test out some experimental features we've been cooking up!
ol Analysis
Parcel Editor Enabled . L
. . . . . . . -0)- i ?
Use Parcel as your email code editor. Parcel improves your email-crafting experience with Q Have an idea or feedback?
(® Campaigns features like syntax autocomplete, element inspect mode, and responsive previews.
) Let us know what we should build next. Send your
G Broadcasts Enabled for only you across all workspaces in your account. No other team members are affected. ideas to product@customer.io.
Transactional
Aggressive Positivity Disabled
£ Deliveries & Drafts Show a toggle in the workflow builder that enables some excitement when building workflows!
This feature will be enabled for only you across all workspaces in your account. No other team members will
be affected.
A People
@ FaheyLLC (XD Composer Minimap el
N Show a minimap overlay in the corner of a message composer to easily navigate between
@y Segments . .
message actions in a workflow.
_/v_ Activity Logs This feature will be enabled for only you across all workspaces in your account. No other team members will
be affected.
@ Data & Integrations v
B content v
Settings A
Workspace Settings
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.


In-App Messages

pagePatterns:
Features Page
Social Proof (Testimonial) Section
Features Page
Features Page
Features Page

pageType: Marketing Marketing Marketing Marketing Marketing Marketing

screenKeywords:
@ customer.io Platform Pricing Resources Company Sign In
Customer.io is the most intuitive and robust
omnichannel messaging platform I've ever used. They
beat the competition out of the water.

: ALEX MACCAW, FOUNDER, CLEARBIT
" Modals ~ Sent

Reduce reliance on developer resources with the no-code builder and smart, data-driven .

) ) . - . . ) " Banners " Delivered
segmentation. Monitor metrics within workflows and adjust your strategy in real time.

Build A/B and multivariate tests to determine what message and timing perform best. " No-code builder /" Opened

" A/B testing " Clicked
~ Segmentation ~ Failed
" Android, i0OS & Web SDKs " Reporting
|@ customer.io Platform Pricing Resources Company Sign In
Get an easy yes from your engineering team
Your mobile engineering team will love our thorough developer documentation and lightweight SDKs.
.~/ Open-source SDKs. MIT licensed. .~ Up-to-date with the latest iOS and Android .~/ Strict semantic versioning for calm version
versions. upgrades.
.~/ Small in size. Only install what you need and
avoid bloatware. .~/ Designed with automated testing in mind. .~/ Fully documented, covering everything from
Mocking + dependency injection-friendly. implementation to common use cases.
.~/ Snapshot builds and quick releases. Wait less
time for fixes. .~/ Real-world sample app available for reference. .~/ Easy to set up, flexible to customize your
unique use cases.
.~/ Published on Maven Central. .~/ Written in Kotlin, for Kotlin (with Java support
ANDROID as needed). .~/ Written in Swift, for Swift (with Objective-C
ANDROID support as needed).
.~ Install with Swift Package Manager or 10s
Cocoapods.
108
|@ customer.io Platform Pricing Resources Company Sign In
A single platform for all your product and marketing messages
glep your p g ges.
When you design workflows that combine in-app messages with emails, push, SMS, and webhooks, the possibilities are endless. You can quickly spin up a test to learn which channel
yields the highest conversion for your audience. Try for yourself with the interactive workflow builder below.
[ XX J
Build Q- Q 100% @ Q
©® MESSAGES
In-app messages are here! -
P4 Email PP 9 o
Click and drag to include in-app messages in your % Trigger
[Z] In-App Message  Beta cross-channel campaign.
in © Signed Up
[] Push Notification
(=) Slack Message
& Time Delay A0
(Z) Twilio SMS Wait 3 days
® DATA
& Create or Update Person
4 Test upgrades by messaging channel
@ Send Event
Attribute spliton & channel
A Batch Update
N | to in-app equal to email equal to push All others
@ Manual Segment Update
4 4 = Upgrade now 4 n] Upgrade now 4
| You still have work to do You still have work to do You still have work to do
|@ customer.io Platform Pricing Resources Company Sign In

CAPABILITIES TOP FEATURES

. Mobile

B u I Id | send email, SMS, push, & in-app In-App Messages i0S & Android SDKs

I R Web & mobile in-app messages

—  as automated campaigns & broadcasts.
I l l Data & Securit:
e s S Data Warehouse Sync . ¥ .
B ] . Compliance & data protection
@, Segment based on your customer data Snowflake, BigQuery & others
o from data warehouses, CRMs & CSVs.
Customer. ' Ad Audience Sync Visual Workflow Builder
Build campaigns visuall

savvy mar Google & Facebook Ads [Pl Y

/7 Build customer relationships

c =) . 8
craft and ¢ \@) at scale with personalized messages. scalability Metrics & Reporting ‘
. . Track conversions & more
app mess: Used by businesses with 100M+ customers
Identity Resolution OARDING EMAIL
REQUEST D Match customer & lead profiles All Features ?

TRUSTED BY 4,700+ AWESOME COMPANIES
|@ customer.io Platform Pricing Resources Company Sign In
IN-APP MESSAGES

Build 9:41 oil 5 ==

'::::S Good Morning, Kiran
A u to I I I q te yo u r O Push Notification 19 1a 20 21 29 22 2A
4 © Twilio SMS X
In_qpp I I Iessqges © Slack Message ‘

[E) In-app Message
Create on-brand experiences that embed seamlessly into v
your website and mobile app. Combine in-app messages ¥ Trgger Nice to meet you, Kiran!
with email, push, and SMS to build high-performing cross- " G Leaming e o o e preielmin
Channel Campaigns- | E‘FIrSI welcome message

kennnue
|

A single platform for all your product and marketing messages.
When you design workflows that combine in-app messages with emails, push, SMS, and webhooks, the possibilities are endless. You can quickly spin up a test to learn which channel
|@ customer.io Platform Pricing Resources Company Sign In
X
X
Keep your
° account safe
f: [ [
S o A nudge is all it takes.
y J == ) |
S, When customers are in your app, you have their attention. Guide them to take actions
that drive results. Avoid new user confusion with a personalized onboarding flow. Have a
i X new feature your customers have been requesting? Trigger an alert on login.
Get a 30% discount on your
yearly plan today to grow
?
your $$$? Get immediate reactions when you deliver data-driven in-app messages.


Contacting sales

screenElements:
Card
Text Field

pagePatterns:
Contact Page
Contact Page
Contact Page

pageType: Marketing Marketing Marketing Marketing Marketing

screenKeywords:
@ customer.io Platform Pricing Resources Company Sign In
W y I k. Request a Demo
f e re oo I ng FIRST NAME * LAST NAME *
° COMPANY EMAIL * COMPANY NAME *
n Ieetlng you.
. . PHONE *
Over 4,700+ businesses use Customer.io
as their cross-channel marketing
NUMBER OF CONTACTS *
automation platform. Choose one.. :
r—- . INDUSTRY *
- Segment bl"le IFTTT Choose one... v
o Bm evaluating for my business I'm with a marketing agency
CareGuide  the knst
ANYTHING ELSE?
Z
Marketing Automation & Transactional Email Leader
High
Performer Leader Leader
e 2023 e
P A //\ ‘
|@ customer.io Platform Pricing Resources Company Sign In
Thanks! We'll be in touch shortly!
|@ customer.io Platform Pricing Resources Company Sign In
Sales Technical Support Press & Media
We'd love to talk about how we can work We're here to help with any questions you Get the latest Customer.io news and brand
together. may have. assets.
|@ customer.io Platform Pricing Resources Company Sign In

W y I k. Request a Demo

e re oo I ng FIRST NAME * LAST NAME *
forward to

t. COMPANY EMAIL * COMPANY NAME *
I I |ee I ng you o jane.smith@abc.com ABC
. . PHONE *
Over 4,700+ businesses use Customer.io
+16465106798
as their cross-channel marketing
NUMBER OF CONTACTS *
automation platform. Choose one.. :
r—- . INDUSTRY *
- Segment bl"le IFTTT Choose one... v
o Bm evaluating for my business I'm with a marketing agency
CareGuide  Tho £not
ANYTHING ELSE?
Z
Marketing Automation & Transactional Email Leader
High
Performer Leader Leader
e 2023 e
P A //\ ‘
|@ customer.io Platform Pricing Resources Company Sign In
Y 4 1

we're I00King

FIRST NAME * LAST NAME *
forward to

t. COMPANY EMAIL * COMPANY NAME *
I I Iee I ng you o jane.smith@abc.com ABC
. . PHONE *
Over 4,700+ businesses use Customer.io
+16465106798

as their cross-channel marketing

NUMBER OF CONTACTS *
automation platform. 015000 :
- Al INDUSTRY *
- Segment bl"le IFTTT Goods v

o Bm evaluating for my business I'm with a marketing agency

CareGuide  Tho £not

ANYTHING ELSE?

Z
Marketing Automation & Transactional Email Leader
High
Performer Leader Leader
" 2023 g


Creating a new folder

screenElements:
Button
Grid List
Segmented Control

screenPatterns:
Bookmarks & Collections
Add & Create

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge M
Assets New Folder 1, Upload Assets
Dashboard View and manage the content and assets used in messaging.
ol Analysis
All files e =
(® Campaigns
Created v = 1-30f3 K < > >l

<] Broadcasts
Transactional
= ‘B oy

Deliveries & Drafts ) ~

Y - t ~*
—— 4%
| \ N 4 e
A People ! > / -
T — - L E
@ FaheyLLC (BN :
@ Segments chi-chen-0BoELXgJR1w... kowit-phothisan-3j1VDI... oriento-VloyvGLX_kU-u...
498 KB 374 KB 588 KB

A~ Activity Logs
@ Data & Integrations v

Content A

Message Library

Assets

Layouts

Snippets

Collections
83 Settings v Version 19.12.4+558bb701 @ Made with @ around the world.
|Name your folder X
NAME
Folder name
Cancel
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge M
Assets New Folder 1, Upload Assets
Dashboard View and manage the content and assets used in messaging.
ol Analysis
All files e =
(® Campaigns
Created v | = 1-40f4 I< < > >l

<] Broadcasts
Transactional
= ‘3 oy,

Deliveries & Drafts ) ~

= 5
| N\ = Y 4 »
A People v J / ¥
T — . L
@ FaheyLLC (BN :
@ Segments Tea chi-chen-oBoELXgJR1w... kowit-phothisan-3j1VDI... oriento-VloyvGLX_kU-u...
0 items 498 KB 374 KB 588 KB

A~ Activity Logs
@ Data & Integrations v

Content A

Message Library

Assets

Layouts

Snippets

Collections
83 Settings v Version 19.12.4+558bb701 @ Made with @ around the world.
|Name your folder X
NAME
Tea
Cancel


Enabling message limit

actions:
Enabling & Disabling
Setting Up

screenPatterns:
Set
Settings & Preferences

screenKeywords:
-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge /| Message Limit (@ Needhelp? Q A
ArcaneForge M
Message Limit
Dashboard Set a max number of messages a person can receive in a given time period. Learn more about message limits.
ol Analysis
Limit settings Which messages count in the limit?
(® Campaigns A person can receive no more than:
Campaigns 0 v
1 message per | 1 da v
<] Broadcasts gep v
. Broadcasts 0 v
Transactional
2 Deliveries & Drafts O Auto-retry  Campaigns only m
. . Add messages here by changing the settings inside a Campaign or
When messages hit the limit, you can auto retry messages for up to 24 hours. Broadcast message.
Learn more about auto-retry.
A People o
Retry messages that aren't sent due to the limit for up to:
Q@ FaheyLLC (T 24 hours  +
@ Segments Please note: To apply this setting, you need to turn on auto-retries at the campaign or message level.
A~ Activity Logs A Messages are marked attempted during the retry period. Messages that do not retry or
are not sent during the retry period are marked undeliverable.
@ Data & Integrations v
B content v
Settings A
Workspace Settings
Account Settings
You have unsaved changes. Discard Changes Save Changes
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge | Message Limit (® Needhelp? L &
ArcaneForge M
Message Limit
Dashboard Set a max number of messages a person can receive in a given time period. Learn more about message limits.
ol Analysis
Which messages count in the limit?
(® Campaigns
Campaigns 0 v
S Bioadcsie Never over-message people again.
Transactional ¢ You can decide which Campaign and Broadcast messages count towards your limit. Broadcasts 0 M
o ¢ Email, SMS, push, and webhooks can all count toward the message limit.
£ Deliveries & Drafts ) o )
Add messages here by changing the settings inside a Campaign or
e Broadcast message.
Enable a message limit

A People
@ FaheyLLC (BN
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v

Settings A

Workspace Settings

Account Settings

Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: You @ Your settings has been saved. > Jraccount active.
ARCANEFORGE o ArcaneForge /| Message Limit (@ Needhelp? Q A
ArcaneForge
Message Limit Enabled
Dashboard Set a max number of messages a person can receive in a given time period. Learn more about message limits. Disable limit
ol Analysis
Limit settings Which messages count in the limit?
(® Campaigns A person can receive no more than:
Campaigns 0 v
1 message per | 1 da v
<] Broadcasts gep v
. Broadcasts 0 v
Transactional
2 Deliveries & Drafts O Auto-retry  Campaigns only m
. . Add messages here by changing the settings inside a Campaign or
When messages hit the limit, you can auto retry messages for up to 24 hours. Broadcast message.
Learn more about auto-retry.
A People L
Retry messages that aren't sent due to the limit for up to:
Q@ FaheyLLC (T 24 hours  +
@ Segments Please note: To apply this setting, you need to turn on auto-retries at the campaign or message level.
A~ Activity Logs A Messages are marked attempted during the retry period. Messages that do not retry or
are not sent during the retry period are marked undeliverable.
@ Data & Integrations v
B content v
Settings A
Workspace Settings
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.


People

screenElements:
Side Navigation
Trial Bar
Card
Grid List
Icon
Badge
Status Dot

screenPatterns: Dashboard Charts

screenPatterns:
Dashboard
Charts
Other Content

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE
‘ ArcaneForge v O dsmith89@mailzoo.com > 5800 in 2 years
] ggonzalez2021@eaglemails.net > 5253 in 2 years
R2achbedid 0O © mmiller789@cybermailer.net > 4706 in ayear
ol Analysis O © bwilson420@topmailers.net > 4159 in a year
O © vlopez2022@globalmails.net > 3612 in 10 months
(o Campaigns [J © ssanchez456@eaglemails.net > 3065 in 6 months
<] Broadcasts 0 © hlee77@mailzoo.com > 2518 in 2 months
Transactional 0O © charris2023@topmailers.net > 1971 a month ago
£ Deliveries & Drafts O © vypark213@cybermailer.net > 1424 5 months ago
O © ggarcia2019@mailzoo.com > 877 9 months ago
Recple ] psmithers85@globalmails.net > 330 a year ago
@ Companies m O kstevens22@eaglemails.net > 900 a year ago
@ Segments 0 © shernandez77@cybermailer.net » 776 a year ago
M- Activity Logs ] bjohnson420@topmailers.net > 388 a year ago
8 Data & Integrations ] nfernandez98@globalmails.net > 466 8 months ago
] mchen2022@eaglemails.net > 753 a year ago
B content v ] rlee789@globalmails.com > 338 a year ago
§‘§3 Settings v ] kthompson456@topmailers.net > 104 a year ago
] jsmith321@mailzoo.com > 637 10 months ago
1-27 of 27 1< < > >
Version 19.12.4+558bb701 @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ® Need help? e\
ArcaneForge M
Dashboard [T Jan 23, 2023 - Feb 21, 2023 Daily -
Dashboard
Leaderboard January 22, 2023 to February 20, 2023 4 channels
dn Analysis Segments
January 23, 2023 to February 21, 2023 i
Sent Converted Opened Clicked
(® Campaigns
@ Signed up Vv
] Broadcasts +25
Transactional 25
£ Deliveries & Drafts ﬂ
You don't have sends in this time period
A People 0
@ Companies ([(END
@) Unsubscribed v
@ Segments CJ
+9
A~ Activity Logs
9
@ Data & Integrations v
B content v
0
€§3 Settings v
Performance More analysis > Delivery More analysis >
January 23, 2023 to February 21, 2023 January 23, 2023 to February 21, 2023
Email v Change from last day Email v Change from last day
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
eople xport to v eople v
Peopl E csv Add Peopl
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
<] Broadcasts 27 people Merge 0D 1-270f27 KK < > >l
Transactional 0 EMAIL ID CREATED_AT
iveri jane2.mobbin.test@gmail.com > ane ours ago
£\ Deliveries & Drafts O jane2.mobbi @gmail Jane2 2h
m] danish 2 hours ago
People ] ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END m) llopez98@mailzoo.com > 8535 in 4 years
@ Segments [m} jbrown456@eaglemails.net > 7988 in 3 years
4 Activity Logs ] jgomez77@cybermailer.net > 7441 in 3 years
. ] nphillips2018@globalmails.net > 6894 in 3 years
@ Data & Integrations Vv
] rramirez22@topmailers.net > 6347 in 2 years
B Content v [m} dsmith89@mailzoo.com > 5800 in 2 years
€§3 Siifies v ] ggonzalez2021@eaglemails.net > 5253 in 2 years
0O © mmiller789@cybermailer.net > 4706 in ayear
O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months


Changing note color

screenElements:
Text Field
Popover

screenElements:
Text Field
Popover
Color Picker

screenPatterns:
Add & Create
Edit

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.

Sign Up Confirmation ¢ ©@ 1. Trigger @ 2. Settings @ 3.Goal & Exit (¥) 4. Workflow 5. Review < Exit  Autosaved! m
Build - E B ww @ Q
oo E Copy from workflow > -

©® MESSAGES

K Email

- [] Push Notification @ # Trigger
2 segment conditions
(=) Slack Message
& & Twilio SMS
& Time Delay
® DATA .

A Wait 5 minutes

& Create or Update Person
@ @ Send Event
@ 7 Exit

A Batch Update
N— N

@ Manual Segment Update

@ Query Collection ~ Premium
=! @ Send and Receive Data
2%3 ® DELAYS

M wait Until...

é Time Delay

(5 Time Window

v
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.

Sign Up Confirmation ¢ ©@ 1. Trigger @ 2. Settings @ 3.Goal & Exit (¥) 4. Workflow 5. Review < Exit  Autosaved!
Build - [l Q 100% @ Q
oo E Copy from workflow > -

® MESSAGES

B4 Email

- [] Push Notification @ ¥ Trigger
2 segment conditions
(=) Slack Message
& & Twilio SMS
& Time Delay
® DATA .

& Wait 5 minutes

& Create or Update Person
@ @ Send Event
@ 7 Exit

A Batch Update
_M— AY

@ Manual Segment Update

@ Query Collection  Premium
=! @ Send and Receive Data
2%3 ® DELAYS

M wait Until...

é Time Delay

(5 Time Window

v
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.

Sign Up Confirmation ¢ ©@ 1. Trigger @ 2. Settings @ 3.Goal & Exit (¥) 4. Workflow 5. Review < Exit  Autosaved! m
Build - E B ww @ Q
oo E Copy from workflow > -

® MESSAGES

P4 Email .

- [ Push Notification ® # Trigger .
2 segment conditions
(=) Slack Message .
& & Twilio SMS
& Time Delay
® DATA .

& Wait 5 minutes

& Create or Update Person
@ @ Send Event
@ 7 Exit

A Batch Update
N— AY

@ Manual Segment Update

@ Query Collection ~ Premium
=! @ Send and Receive Data
2%3 ® DELAYS

M wait Until...

é Time Delay

(5 Time Window

v


Logging out

pageType: Application Application

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge M
Dashboard [T Jan 23, 2023 - Feb 21, 2023 Daily -+ You're an Admin @
Dashboard Personal settings
Leaderboard January 22, 2023 to February 2
ol Analysis Segments Account settings
January 23, 2023 to February 21, 2023 i
Sent Converted Opened Clic Plan & payment ®
C . - .
(® Campaigns @ Signed up v Experimental features
] Broadcasts +25 Log out
Transactional 25
£ Deliveries & Drafts ﬂ
You don't have sends in this time period
A People 0
@ Companies ([(END
@) Unsubscribed v
@ Segments CJ
+9
A~ Activity Logs
9
@ Data & Integrations v
B content v
0
€§3 Settings v
Performance More analysis > Delivery More analysis >
January 23, 2023 to February 21, 2023 January 23, 2023 to February 21, 2023
Email v Change from last day Email v Change from last day
|0 customer.io @ Logged out successfully. >
Welcome back! Log in to
Customer.io
EMAIL

you@company.com
OR
& sign in with Google
Don't have an account yet?
Sign up to start your free trial.
Welcome back!
@


Billing History

screenKeywords:
-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
T — o Account Settings Billing History @ Need help? Q &
Billing History
Dashboard
ol Analysis
Keep a record of your invoices
(® Campaigns View your payment history for your subscription and any monthly overages. See the
status of each invoice to determine if any action is needed.

<] Broadcasts
Tremeaeione Start your subscription
£ Deliveries & Drafts
A People
@ FaheyLLC (BN
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v

Settings A

Workspace Settings

Account Settings

Version 19.12.4+558bb701 @ Made with @ around the world.


Exporting newsletter metrics

screenElements:
Animation & Video
Loading Indicator

screenElements:
Animation & Video
Loading Indicator
Animation & Video

screenPatterns:
Dashboard
Charts
Acknowledgement & Success

screenKeywords:
Loading...
We are starting your export now...
Close
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
N ARCANEFORGE Broadcasts /| Summer promotion Reports @ Need help? Q &
& ArcaneForge e
Summer promotion 174 Last saved 5 minutes ago Copy v Delete
Dashboard
Add tag +
ol Analysis
Overview Content Sent Recipients
(® Campaigns
SEE METRICS FOR
Broadcasts -Ti i
All-Time Metrics All variations v Export to CSV
Transactional
Deliveries & Drafts .
& All-time
2 people 18 1M111% 0.000% 0.000% 88.889% 0.000% 0.0%
EMAILS SENT 2 DELIVERED 0 MARKED AS SPAM 0 UNSUBSCRIBED 16 BOUNCED 0 SUPPRESSED 0 FAILED

@ Companies ([(END
@ Segments 50.0%

1 OPENED
A~ Activity Logs
@ Data & Integrations Vv 1 CLICKED
@ Content v 1 CLICKED TO OPENED
€§3 Settings v

TOP CLICKED LINKS TOTAL CLICKS (®
https://www.facebook.com/ 1
|Your export is currently processing. When it is ready, you will receive an email,
and it will be available for download on the exports page.
Close


Broadcasts

screenPatterns:
Empty State
Feature Info

screenPatterns:
Other Content
Dashboard

screenElements:
Loading Indicator
Side Navigation
Trial Bar
Card
Grid List
Icon
Badge
Status Dot

screenPatterns:
Other Content
Dashboard
Empty State
Feature Info
Loading
Dashboard
Charts

screenKeywords:
-
A Heads up: Your trial ends in 15 hours. Upgrade now to keep your account active.
BJ ARCANEFORGE @ Needhelp? L A&
G‘) ArcaneForge ~
Broadcasts Export to CSV Create Broadcast
Dashboard
Search
ol Analysis
Newsletters 1 API Triggered Broadcasts 0 1-10f1 1< < > >l
(® Campaigns
All channels - All newsletters (1) ~ m v v Last Updated ~ =
Broadcasts
. X Summer promotion e Sent Failed Delivered Opened Clicked Converted oo
Transactional
Sent Feb 22, 2023 at 11:28:51 am (+08) 0 2 100.0% 50.0% 0.0%
£ Deliveries & Drafts Created Wednesday at 11:22 am | Last edited 6 days ago
1-10f1 I< < > >l
A People
@ FaheyLLC (BN
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.32+6fd07f8c @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge M
Broadcasts Export to CSV Create Broadcast
Dashboard
Search
ol Analysis
Newsletters 0 API Triggered Broadcasts 0 1-00f0 1< < > >l
(® Campaigns
All channels - All newsletters (0) -~ G v Last Updated ~ =

Broadcasts
Transactional
£ Deliveries & Drafts

Send a single message to a large audience
& People Create a Newsletter to send a one-off message, like product updates or one-time promotions, to a large
audience. Send it immediately or schedule it for later.
@ Companies ([(END
Create Newsletter
@ Segments
A~ Activity Logs
@ Data & Integrations v
Learn more about Newsletters
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: Your trial ends in 15 hours. Upgrade now to keep your account active.
BJ ARCANEFORGE @ Needhelp? L A&
G‘) ArcaneForge ~
Broadcasts Export to CSV Create Broadcast
Dashboard
Search
ol Analysis
Newsletters 1 API Triggered Broadcasts 0 1-10f1 1< < > >l
Campaigns
<] Broadcasts
Transactional
£ Deliveries & Drafts
A People c
@ FaheyLLC (BN
@ Segments
A~ Activity Logs
§ Data & Integrations 1-1of1 K < > Dl
B content v
€§3 Settings v
Version 19.12.32+6fd07f8c @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ® Need help? e\
ArcaneForge M
Dashboard [T Jan 23, 2023 - Feb 21, 2023 Daily -
Dashboard
Leaderboard January 22, 2023 to February 20, 2023 4 channels
dn Analysis Segments
January 23, 2023 to February 21, 2023 i
Sent Converted Opened Clicked
(® Campaigns
@ Signed up Vv
] Broadcasts +25
Transactional 25
£ Deliveries & Drafts ﬂ
You don't have sends in this time period
A People 0
@ Companies ([(END
@) Unsubscribed v
@ Segments CJ
+9
A~ Activity Logs
9
@ Data & Integrations v
B content v
0
€§3 Settings v
Performance More analysis > Delivery More analysis >
January 23, 2023 to February 21, 2023 January 23, 2023 to February 21, 2023
Email v Change from last day Email v Change from last day


Email settings

screenPatterns:
Settings & Preferences
Settings & Preferences
Settings & Preferences
Settings & Preferences

screenKeywords:
-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge /| Email /| Sending Domains @ Need help? Q &
ArcaneForge M
Email
Dashboard
Sending Domains Custom SMTP Suppression List
ol Analysis
Add Sending Domain
(® Campaigns
content-mobbin.com e verified Add from address Manage Domain ¢33
<] Broadcasts
Transactional LINK TRACKING Default FROM ADDRESSES STATUS ACTIONS
https://e.customeriomail.com/...
£ Deliveries & Drafts . .
MAIL SERVER Mobbin <noreply@content-mobbin.com> In Use cee
Shared IP Pool - Default
A People
@ FaheyLLC (D Dynamic From Addresses
@ Segments Have multiple account managers or sales Add dynamic from address
representatives? Use liquid to create
M- Activity Logs dynamic from addresses specific to each
customer, like
@ Data & Integrations Vv {{customer.account_manager}} .
B content v
Settings A
Workspace Settings
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge | Email / Custom SMTP Settings (® Needhelp? L &
ArcaneForge M
Email
Dashboard
Sending Domains Custom SMTP Suppression List
ol Analysis
,/7\‘ “Q- Tips & Resources
(® Campaigns -
Custom SMTP Learn more about setting up a custom SMTP in our
<] Broadcasts documentation, or get detailed information about
By default, Customer.io takes care of your email delivery. However, you can set up your emails to send through ESPs we support below:
Transactional your own SMTP service if you'd like.
. Using Mailgun >
£3 Deliveries & Drafts Add Custom SMTP Server . N
Using Mailjet >
Using Mandrill >
Peopl
& oIS Using Oracle DYN >
@ FaheyLLC (BN Metric Configuration Using SendGrid >
@ Segments Which metric would you like to use in the denominator when calculating open, click, conversion, and Using SparkPost >
unsubscribe rates for emails in this workspace? Help me choose Using Postmark >
- Activity Logs RECOMMENDED
Using your own SMTP server >
i v .
€ Data & Integrations Delivered Sent Configuring multiple SMTP servers >
Open rate = total opened messages / total Open rate = total opened messages / total sent
delivered messages messages
B content v 9 o
Settings A
Workspace Settings
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
Workspace Settings
Dashboard
@ Looking for settings for your entire account? Go to your account settings.
ol Analysis
General workspace settings
(® Campaigns A P 9 ) A >
Change this workspace's name, delivery settings, and color
<] Broadcasts
Transactional Message settings
Manage your settings for emails and other action types for the ArcaneForge workspace.
£ Deliveries & Drafts
Email Enabled >
& People Configure your from addresses, check deliverability performance, or set up a custom email provider
@ FaheyLLC (BN
Push
. R , . . . Get started
@ Segments Configure your app to send push notifications to your customers' Android or iOS devices
A~ Activity Logs
In-A Bet:
pp‘ eta o Get started
8 Data & Integrations v Customize your brand styles and message templates for both web and mobile in-app messages
o siack
ack message
B content v Fre sag Get started
.. Connect with a Slack workspace to send messages to users or channels
Settings A
i Twilio SMS
Workspace Settings ‘ B Get started
Configure your Twilio account, phone numbers and sender IDs to send SMS messages
Account Settings
Advanced settings
API credentials
Tlhoeaca ~ArardAamtialea AllAatar vrimis Fma cmarma mfarimmatimnm Al it vty Attt mare Fa it A Ay L~ >
|We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
@ Your trial ends in 9 days. Upgrade now.
ARCANEFORGE ArcaneForge /| Email /| Sending Domains @ Need help? Q‘ &
ArcaneForge M
Email
Dashboard
Sending Domains Custom SMTP Suppression List
ol Analysis
(® Campaigns
<] Broadcasts . .
Add a Sending Domain
Transactional To send any campaign or newsletter emails, you'll need to add a sending domain. Once
added, you can add any from or reply-to addresses you wish to use.
£ Deliveries & Drafts
Add Sending Domain

A People
@ Companies ([(END
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v

Settings A

Workspace Settings

Account Settings

Version 19.12.1+e096e08e @ Made with @ around the world.


Editing workspace color

screenPatterns:
Edit
Settings & Preferences

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge | Edit (@ Needhelp? Q A
ArcaneForge e
ArcaneForge Workspace
Dashboard Manage your delivery, permissions, and other settings for only the ArcaneForge workspace.
ol Analysis
Name Color
ArcaneForge None
(® Campaigns
Choose a color
<] Broadcasts
Tremeaeione The identifiers your workspace supports
An identifier is a unique value that represents a person in your workspace
£ Deliveries & Drafts
IDENTIFIERS
A People
cio_id
@ Fahey LLC m Auto-generated by Customer.io E
@ Segments HEX
id
A~ Activity Logs Generated by you and must be unique. Typically, this is a unique Clear color
user id created in your database when an account is made.
@ Data & Integrations v
. Reference people by:
email To disable, update your workspace
@ Content v A person's email address. Typically, this is used to create a profile O cio_id
when a user id doesn't exist. @ cio_id orid*
Settings A *CSV imports always require cio_id
Workspace Settings
Account Settings
How do you want to deliver messages?
Send messages normally Test email delivery Never send messages
All messages send as defined in your workflows. Emails send to your test address. Everything else sends All message delivery is disabled.
|-
A Hea @ Changes to the ArcaneForge workspace were saved X active.
ARCANEFORGE @ Needhelp? L A&
ArcaneForge M
Workspace Settings
Dashboard
@ Looking for settings for your entire account? Go to your account settings.
ol Analysis
General workspace settings
(® Campaigns A P 9 ) A >
Change this workspace's name, delivery settings, and color
<] Broadcasts
Transactional Message settings
Manage your settings for emails and other action types for the ArcaneForge workspace.
£ Deliveries & Drafts
Email Enabled >
& People Configure your from addresses, check deliverability performance, or set up a custom email provider
@ FaheyLLC (BN
Push
. R , . . . Get started
@ Segments Configure your app to send push notifications to your customers' Android or iOS devices
A~ Activity Logs
In-A Bet:
pp‘ eta o Get started
8 Data & Integrations v Customize your brand styles and message templates for both web and mobile in-app messages
o siack
ack message
B content v Fre sag Get started
.. Connect with a Slack workspace to send messages to users or channels
Settings A
Workspace Settings Twilio SMS P—
Configure your Twilio account, phone numbers and sender IDs to send SMS messages
Account Settings
Advanced settings
API credentials R
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge | Edit (@ Needhelp? Q A
ArcaneForge e
ArcaneForge Workspace
Dashboard Manage your delivery, permissions, and other settings for only the ArcaneForge workspace.
ol Analysis
Name Color
ArcaneForge [ | #c03c3c
(® Campaigns
Choose a color
<] Broadcasts
Tremeaeione The identifiers your workspace supports
An identifier is a unique value that represents a person in your workspace
£ Deliveries & Drafts
IDENTIFIERS
A People
cio_id
@ Fahey LLC m Auto-generated by Customer.io E
@ Segments HEX #c03c3c
id
A~ Activity Logs Generated by you and must be unique. Typically, this is a unique Clear color
user id created in your database when an account is made.
@ Data & Integrations v
. Reference people by:
email To disable, update your workspace
@ Content v A person's email address. Typically, this is used to create a profile O cio_id
when a user id doesn't exist. @ cio_id orid*
Settings A *CSV imports always require cio_id
Workspace Settings
Account Settings
How do you want to deliver messages?
——m————
You have unsaved changes. Discard Changes Save Changes
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE ArcaneForge | Edit (@ Needhelp? Q A
ArcaneForge e
ArcaneForge Workspace
Dashboard Manage your delivery, permissions, and other settings for only the ArcaneForge workspace.
ol Analysis
Name Color
ArcaneForge v | None
(® Campaigns
<] Broadcasts
Tremeaeione The identifiers your workspace supports
An identifier is a unique value that represents a person in your workspace
£ Deliveries & Drafts
IDENTIFIERS How To MoDIFY (?)
A People .. Can't be modified
cio_id
@ FaheyLLC m Auto-generated by Customer.io
N\
@y Segments id Reference people by cio_id
A~ Activity Logs Generated by you and must be unique. Typically, this is a unique
user id created in your database when an account is made.
@ Data & Integrations v
. Reference people by:
email To disable, update your workspace
@ Content v A person's email address. Typically, this is used to create a profile O cio_id
when a user id doesn't exist. @ cio_id orid*
Settings A *CSV imports always require cio_id
Workspace Settings
Account Settings
How do you want to deliver messages?
Send messages normally Test email delivery Never send messages
All messages send as defined in your workflows. Emails send to your test address. Everything else sends All message delivery is disabled.


Searching people

screenElements:
Tooltip
Search Bar

screenPatterns:
Search
Search
Other Content

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
People Export to CSV v Add People v
Dashboard
FILTERBY | email address conditions
ol Analysis
jane* Search Clear email address ~ (® Need search tips?
(® Campaigns
= Bremiss 1 person Merge Select all 1 person MM 1-101 K < > >l
Transactional 0 EMAIL ID CREATED_AT
£ Deliveries & Drafts [m} jane2.mobbin.test@gmail.com > Jane2 2 hours ago
1-10f1 I< < > >l
People
@ Companies ([(END
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
People Export to CSV v Add People v
]
Dashboard
FILTERBY | email address conditions
ol Analysis
O\ Find by email address... Search ® Need search tips?
(® Campaigns
You may use wildcards at the end of address or
] Broadcasts 25 people  Merge domain. Here are some valid search terms: 00 1-250f25 KK < > Dl
i EMAIL ami@custoner. io CREATED_AT
WETREEIERE a Searches for that exact email -
& Deliveries & Drafts [m} jane2.mobbin.test@gm  ami 2 hours ago
. Searches for any email that has the exact
O ‘@gmail-co sername 'ami', regardless of domain 2 hours ago
ami@customer.io, ami@gmail.com
People 0O © ktaylor2020@topmailer (ami@ ! @g ) in 4 years
ami*
@ Companies (BN ] jgomez77@cybermailer  Searches for any email that starts with 'ami’ in 3 years
. (ami@customer.io, ami+admin@customer.io.) .
@ Segments [m} nphillips2018@globalm in 3 years
ami*@customer.io
M- Activity Logs m] rramirez22@topmailers Searches for any email starting with ami for the in 2 years
domain customer.io
. m] dsmith89@mailzoo.con in 2 years
@ Data & Integrations @customer.io
O ggonzalez2021@eagler Searches for any emails for the domain in 2 years
customer.io
mmiller789@cybermail: in ayear
B content v 0 o @cy @customer y
i v O © bwilson420@topmailer Searches for any emails for domains starting with in a year
€§3 Settings customer
O © vlopez2022@globalmai._...__ . R in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months
O © charris2023@topmailers.net > 1971 a month ago
0O © ypark213@cybermailer.net > 1424 5 months ago
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
People Export to CSV v Add People v
Dashboard
FILTERBY | email address conditions
ol Analysis
(® Campaigns Search for emails that start with jane*
| Broadcasts Search for domains that start with @jane* MM 1-250f25 I< < > >l
Transactional 0 EMAIL ID CREATED_AT
£ Deliveries & Drafts [m} jane2.mobbin.test@gmail.com > Jane2 2 hours ago
m] danish 2 hours ago
People O © ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END O jgomez77@cybermailer.net > 7441 in 3 years
@ Segments [m} nphillips2018@globalmails.net > 6894 in 3 years
4 Activity Logs ] rramirez22@topmailers.net > 6347 in 2 years
. O dsmith89@mailzoo.com > 5800 in 2 years
@ Data & Integrations Vv
] ggonzalez2021@eaglemails.net > 5253 in 2 years
B Content v 0O © mmiller789@cybermailer.net > 4706 in a year
€§3 Siifies v O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months
O © charris2023@topmailers.net > 1971 a month ago
0O © ypark213@cybermailer.net > 1424 5 months ago
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE o @ Needhelp? L A&
ArcaneForge
eople xport to v eople v
Peopl E csv Add Peopl
Dashboard
FILTERBY | email address conditions
ol Analysis
Search ® Need search tips?
(® Campaigns
<] Broadcasts 27 people Merge 0D 1-270f27 KK < > >l
Transactional 0 EMAIL ID CREATED_AT
iveri jane2.mobbin.test@gmail.com > ane ours ago
£\ Deliveries & Drafts O jane2.mobbi @gmail Jane2 2h
m] danish 2 hours ago
People ] ktaylor2020@topmailers.net > 9082 in 4 years
@ Companies ([(END m) llopez98@mailzoo.com > 8535 in 4 years
@ Segments [m} jbrown456@eaglemails.net > 7988 in 3 years
4 Activity Logs ] jgomez77@cybermailer.net > 7441 in 3 years
. ] nphillips2018@globalmails.net > 6894 in 3 years
@ Data & Integrations Vv
] rramirez22@topmailers.net > 6347 in 2 years
B Content v [m} dsmith89@mailzoo.com > 5800 in 2 years
€§3 Siifies v ] ggonzalez2021@eaglemails.net > 5253 in 2 years
0O © mmiller789@cybermailer.net > 4706 in ayear
O © bwilson420@topmailers.net » 4159 in ayear
O © vlopez2022@globalmails.net > 3612 in 10 months
[J © ssanchez456@eaglemails.net > 3065 in 6 months
0 © hlee77@mailzoo.com > 2518 in 2 months


Deleting a tag

screenPatterns: Delete Confirmation

screenKeywords:
Manage Tags X
O\ Find a tag... Create New
NAME USAGE ACTIONS
new user Edit Delete
promotion 1 Campaign Edit Delete
sign up Edit Delete
tutorial tag 4 Campaigns, and 9 Segments Edit Delete
Typeform 1 Segment Edit Delete

=3
|Manage Tags X
O\ Find a tag... Create New
NAME USAGE ACTIONS
promotion 1 Campaign Edit Delete
sign up Edit Delete
tutorial tag 4 Campaigns, and 9 Segments Edit Delete
Typeform 1 Segment Edit Delete

=3
|Manage Tags X
O\ Create New
NAME USAGE ACTIONS
Are you sure you want to delete this tag? Cancel Yes, delete tag

Edit Delete

Edit Delete

Edit Delete

Edit Delete
=3


Creating a workspace

screenPatterns:
Subscription & Paywall
Add & Create

screenKeywords:
-
A Heads up @ The ACME Corp workspace was created > >ount active.
i ?
T — o Account Settings / Workspaces @ Need help? Q &
Workspaces Add Workspace
Dashboard
Workspaces help you work with multiple products, apps, or user databases.
ol Analysis
WORKSPACE NAME DELIVERY SETTINGS IDENTIFIER TEAM MEMBERS ACTIONS
(® Campaigns I ArcaneForge > Send messages normally id, email 1 Edit Delete
<] Broadcasts
ACME Corp > Send messages normally id, email 1 Edit Delete
Transactional
£ Deliveries & Drafts i
Pk g—
o —
A People o
@ FaheyLLC (D Upgrade to Premium to unlock unlimited Workspaces
@ Segments i i
Your plan only allows up to two workspaces. With a Premium Plan you can
M- Activity Logs add as many workspaces as you need. Talk to our Sales team to find out if
Premium is right for you.
@ Data & Integrations v
Compare plans Let's talk
B content v
Settings A
Workspace Settings
Account Settings
Version 19.12.4+558bb701 @ Made with @ around the world.
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
A t Setti Work Add Work ?
T — o ccount Settings orkspaces orkspace @ Need help? Q &
Create a Workspace
Dashboard
ol Analysis
Name Color
ACME Cor None
(® Campaigns P
<] Broadcasts
Transactional How do you want to deliver messages?
£ Deliveries & Drafts
Send messages normally Test email delivery Never send messages
All messages send as defined in your workflows. Emails send to your test address. Everything else sends All message delivery is disabled.
& People as normal.
@ FaheyLLC (BN
Do you want to track email opens?
@ Segments
A~ Activity Logs
i Who should have access to this workspace?
@ Data & Integrations Vv
TEAM MEMBER ROLE ACCESS Disable All
B content v ;
Jane Smith Admin
jane.smith.mobbin@gmail.com -
Settings A
Workspace Settings
Account Settings
You have unsaved changes. Discard Changes Save Changes
|-
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
A t Setti Work Add Work ?
ARCANEFORGE o ccount Settings orkspaces orkspace @ Need help? Q &
Create a Workspace
Dashboard
ol Analysis
Name Color
i None
(® Campaigns
<] Broadcasts
Transactional How do you want to deliver messages?
£ Deliveries & Drafts
Send messages normally Test email delivery Never send messages
All messages send as defined in your workflows. Emails send to your test address. Everything else sends All message delivery is disabled.
& People as normal.
@ FaheyLLC (BN
Do you want to track email opens?
@ Segments
A~ Activity Logs
i Who should have access to this workspace?
@ Data & Integrations Vv
TEAM MEMBER ROLE ACCESS Disable All
B content v ;
Jane Smith Admin
jane.smith.mobbin@gmail.com
Settings A
Workspace Settings
Account Settings
You have unsaved changes. Discard Changes


Previewing email

screenKeywords:
A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
. Sign Up Confirmation Workflow Welcome! Last saved a few seconds ago
Content (@) Noerrors  Send test...
nnﬂ Sample data From: Mobbin <nore... To: {{customer.email}} Subject: Welconye C' Refresh 100% Im = B
SEARCH BY = M Insert Welcome v
(o adding filters 1 <!DOCTYPE html> from: Mobbin <noreply@content-mobbin.com>
< lang="en"> to: jane2.mobbin.test@gmail.com
Q Search < >
< charset="UTF-8">
< >Welcome Newsletter</ > 459 |x| 495
RESULTS </ >
@ jane2.mobbin.test@gmail.com v < > '
chl>Welcome to our Newsletter!</hl> Welcome to our Newsletter!

Thank you for subscribing to our
oy jane2.mobbin.test@gmail.com newsletter. We are excited to have you on board Thank you for subscribing to our newsletter. We are excited to have
and look forward to sharing the latest updates you on board and look forward to sharing the latest updates and
[\ Attributes and news with you.
 news with you.

In the meantime, you can visit our website . . .
@ A I In the meantime, you can visit our website to learn
e e S e o 2 . . more about us and our products.
g . io to learn more about us and our products.</
t It t . .
o ~created_in_customerio_a > If you have any questions or feedback, please don't hesitate to reach
"677031611" Today at 10:06:51 am (+08)
If you have any questions or feedback, out to us. You can reply to this email or contact us through our
8 o please don't hesitate to reach out to us. You can website.
cio_id reply to this email or contact us through our
p y g Thanks again for joining our newsletter!
"958f08001a1b" website.

@
Thanks again for joining our newsletter!</ Best regards,
created_at
>
&3 "1677031587" Today at 10:06:27 am (+08)
Best regards,
 The Example Team
i
The Example Team

email < 5
"jane2.mobbin.test@gmail.com" </ >
id
"Jane2"
— -
OTHER ATTRIBUTES o 0 B8 Source Problems Links Images Accessibility ~
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
‘ Sign Up Confirmation Workflow Welcome! Last saved 10 minutes ago
Content (@) Noerrors  Send test...
oo Sample data From: Mobbin <noreply@content-m... v  Manage Identities ~ C Refresh | =@
SEARCH BY To: {{customer.email}} i Welcome ~
(o adding filters from: Mobbin <noreply@content-mobbin.com>
Subject: Welcome ol to: jane2.mobbin.test@gmail.com
Q Search
Layout: Empty Layout v
W !
elcome to our Newsletter
RESULTS Add: Preheader text Replyto BCC Custom CSS pre-processing °
@ jane2.mobbin.test@gmail.com v

Welcome to our Newsletter!</hl> Thank you for subscribing to our newsletter. We are excited to have you on

Thank you for subscribing to our board and look forward to sharing the latest updates and news with you.
jane2.mobbin.test@gmail.com i . .. .
A : @9 newsletter. We are excited to have you on board In the meantime, you can visit our website to learn more
and look forward to sharing the latest updates about us and our products.
D Attributes and news with you.

In the meantime, you can visit our website If you have any questions or feedback, please don't hesitate to reach out to
@  e us. You can reply to this email or contact us through our website.
io to learn more about us and our products.< . PP
" _created_in_customerio_at 1) / ut u Cks [FREXell / Thanks again for joining our newsletter!
"1677031611" Today at 10:06:51 am (+08)
If you have any questions or feedback, Best regards,
8 o please don't hesitate to reach out to us. You can _ o
cio_id reply to this email or contact us through our o 0 B Source Problems Links Images Accessibility v
"958f08001a1b" website.
 <!DOCTYPE html>
B
Thanks again for joining our newsletter!</ http-equiv="Content-Type" content="text/html;
created_at 5
&3 "1677031587" Today at 10:06:27 am (+08)
Best regards,

The Example Team


Integration detail

pageType: Marketing Marketing

screenKeywords:
@ customer.io Platform Pricing Resources Company Sign In
Integrations Catalog
Explore integrations with apps and services you use every day.
Integrations Airtable
(@ Need more from this integration? Let us know!
’ ’ Airtable
Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation Get Started |-_I)l
planning to inventory management.
« Trigger campaigns when a new record is available in Airtable
CATEGORY
« Trigger campaigns when a new record is available in an Airtable view
Databases
« Connect Airtable webhooks to a Customer.io Data Campaign: https://support.airtable.com/hc/en-
us/articles/1500003044161-Incoming-webhooks-trigger
Logos provided by Clearbit
|@ customer.io Platform Pricing Resources Company Sign In
Integrations Catalog
Explore integrations with apps and services you use every day.

CQtegorles Q_ search integrations
All categories

Advertising

Analytics

Automation Q 3

Billi d t . . .
Eing-anc payment AccountingSuite Acuity AdRoll Ads
Content management (CMS) Notify if it becomes available Create profiles and trigger Notify if it becomes available
Customer support Create accounts, bills, and more campaigns from Acuity Sync segments to Facebook Custom
Data management Audiences for retargeting
Databases

Developer tools

Ecommerce

Email verification n > ’ ‘

Lead generation A

] Aha! Airtable Alloy

Live event management

Trigger campaigns from Aha! Trigger campaigns from Airtable Alloy Automation is a no-code
Message channels )
records ecommerce automation tool

Message deliverability,

Online courses

Product and design Beta
Project management - n &


Newsletter detail

screenPatterns:
Other Content
Dashboard
Dashboard
Charts
Other Content

screenKeywords:
-
A Heads up: Your trial ends in 15 hours. Upgrade now to keep your account active.
BJ ARCANEFORGE @ Needhelp? L A&
G‘) ArcaneForge ~
Broadcasts Export to CSV Create Broadcast
Dashboard
Search
ol Analysis
Newsletters 1 API Triggered Broadcasts 0 1-10f1 1< < > >l
(® Campaigns
All channels - All newsletters (1) ~ m v v Last Updated ~ =
Broadcasts
. X Summer promotion e Sent Failed Delivered Opened Clicked Converted oo
Transactional
Sent Feb 22, 2023 at 11:28:51 am (+08) 0 2 100.0% 50.0% 0.0%
£ Deliveries & Drafts Created Wednesday at 11:22 am | Last edited 6 days ago
1-10f1 I< < > >l
A People
@ FaheyLLC (BN
@ Segments
A~ Activity Logs
@ Data & Integrations v
B content v
€§3 Settings v
Version 19.12.32+6fd07f8c @ Made with @ around the world.
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
N ARCANEFORGE Broadcasts /| Summer promotion Reports @ Need help? Q &
& ArcaneForge e
Summer promotion 174 Last saved 5 minutes ago Copy v Delete
Dashboard
Add tag +
ol Analysis
Overview Content Sent Recipients
(® Campaigns
SEE METRICS FOR
Broadcasts -Ti i
All-Time Metrics All variations v Export to CSV
Transactional
Deliveries & Drafts .
& All-time
2 people 18 1M111% 0.000% 0.000% 88.889% 0.000% 0.0%
EMAILS SENT 2 DELIVERED 0 MARKED AS SPAM 0 UNSUBSCRIBED 16 BOUNCED 0 SUPPRESSED 0 FAILED

@ Companies ([(END
@ Segments 50.0%

1 OPENED
A~ Activity Logs
@ Data & Integrations Vv 1 CLICKED
@ Content v 1 CLICKED TO OPENED
€§3 Settings v

TOP CLICKED LINKS TOTAL CLICKS (®
https://www.facebook.com/ 1
|A Heads up: Your trial ends in 7 days. Upgrade now to keep your account active.
ARCANEFORGE Broadcasts /| Summer promotion Recipients @ Need help? Q &
ArcaneForge M
Summer promotion Last saved 5 minutes ago Copy v Delete
Dashboard
Add tag +
ol Analysis
Overview Content Sent Recipients
(® Campaigns
Broadcasts Recipients
Your newsletter was sent to everyone.
Transactional
£ Deliveries & Drafts .
Tracking
</ Open and click tracking are on
A People
X Not tracking a conversion goal
@ Companies ([(END
@& Segments Send options
T AR ees Sent to: All subscribed people.
Did not count toward the message limit.
@ Data & Integrations v
A send rate limit was not set and your newsletter sent as fast as possible.
B content v
€§3 Settings v
Version 19.12.4+558bb701 @ Made with @ around the world.