Adding a relationship

screenPatterns:
Select
Other Content

pageType: Application Application Application Application Application Application Application Application Application

screenKeywords:
Add Relationships X
@ 1. Select People @ 2. Add Attributes @ 3. Review

You are about to add a relationship between janedoe.mobbin@gmail.com and Event. Each selected person will be related to

each selected account. Any existing relationships will not be re-added or duplicated.
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Objects |/ Events /| Event
b+ Dashboard
CREATED AT
A minute ago
(® Campaigns Overview Attributes Relationships Activity
] Broadcasts
ransactiona ributes iew all » ecent Activity
E T tional Attribut View all Recent Activit
£\ Deliveries & Drafts Identifiers Manage > ACTIVITY TYPE ACTIVITY NAME TIMESTAMP
cio_object_id Object Attribute Change 3 attributes (2 identifiers) changed Today at 9:17:50 pm (+08) vV
A People 0b9ad7090101
Object Created cio_object_id, object_id (identifier... Today at 9:17:50 pm (+08)
G Events object_id
Event
@ Segments
Attributes
1 Person More >
A~ Activity Logs
_created_in_customerio_at Reserved 1-10f1
g Data & Integrations v 1712495870 Today at 9:17:50 pm (+08)
() PERSON ATTRIBUTES CREATED_AT
created_at Reserved
@ Content v 1712495854 Today at 9:17:34 pm (+08) O janedoe.mobbin@gmail.... 0 attributes Today at 9:18:46 pm (+08) View
Relationships added X
Version 21.5.57+bf6b5d35 Made with @ around the world.
|Add Relationships X
@ 1. Select People @ 2. Add Attributes @ 3. Review
FILTER BY 1 email address conditions ’
[ Q Find by email address... ® Need search tips?
1out of 3 people selected  Clear selection 1-30f3 | [ < > >l
= EMAIL
janedoe.mobbin@gmail.com >
m] jdoe.mobbin@gmail.com >
m] jonsmith.mobbin@gmail.com >
1-30f3 IK < > 2l
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" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
Objects |/ Events /| Event
b+ Dashboard
CREATED AT
A day ago
Delete
(® Campaigns Overview Attributes Relationships Activity Export profile data
] Broadcasts Add Relationships
-] Transactional Attributes View all > Recent Activity
£\ Deliveries & Drafts Identifiers Manage > ACTIVITY TYPE ACTIVITY NAME TIMESTAMP
cio_object_id Relationship Created (to Person) Apr 7, 2024 at 9:18:46 pm (+08)
A People 0b9ad7090101
Object Attribute Change 3 attributes (2 identifiers) changed Apr 7, 2024 at 9:17:50 pm (+08) WV
G Events object_id
Event Object Created cio_object_id, object_id (identifier... Apr 7, 2024 at 9:17:50 pm (+08) WV
@ Segments
Attributes
A~ Activity Logs
_created_in_customerio_at Reserved
) 1 Person More >
@ Data & Integrations v 1712495870 Apr 7, 2024 at 9:17:50 pm (+08)
1-10f1
created_at Reserved
B content v 1712495854  Apr 7, 2024 at 9:17:34 pm (+08) O  PERSON ATTRIBUTES CREATED_AT
Apr7,2024 at 9:18:46 pm .
O janedoe.mobbin@gmail.... 0 attributes P P View
(+08)
Version 21.5.59+651a774f Made with @ around the world.
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" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
p<4 Dashboard CREATED AT
D e |
. A minute ago
dll Analysis
Overview Attributes Relationships Activity
(® Campaigns
] Broadcasts
Attributes View all > Recent Activity
-] Transactional
Identifiers Manage > ACTIVITY TYPE ACTIVITY NAME TIMESTAMP
£\ Deliveries & Drafts
cio_object_id Object Attribute Change 3 attributes (2 identifiers) changed Today at 9:17:50 pm (+08) vV
0b9ad7090101
& People Object Created cio_object_id, object_id (identifier... Today at 9:17:50 pm (+08) V'
object_id
G Events Event
) Attributes
@& segments 0 people More >
JV‘ Activity Logs _created_in_customerio_at Reserved 1-00f0
1712495870 Today at 9:17:50 pm (+08)
g Data & Integrations v
created_at Reserved
1712495854 Today at 9:17:34 pm (+08)
B content v
3
Fetching relationships
Relationships added X
Version 21.5.57+bf6b5d35 Made with @ around the world.
|Add Relationships X
@ 1. Select People @ 2. Add Attributes @ 3. Review
Adding relationship attributes is optional and can be added later via the relationships table.
Attribute name Value @
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" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
Objects |/ Events /| Event
p< Dashboard
CREATED AT
A few seconds ago
(® Campaigns Overview Attributes Relationships Activity
] Broadcasts
-] Transactional Attributes View all > Recent Activity
£\ Deliveries & Drafts Identifiers Manage > ACTIVITY TYPE ACTIVITY NAME TIMESTAMP
cio_object_id Object Attribute Change 3 attributes (2 identifiers) changed Today at 9:17:50 pm (+08) vV
A People 0b9ad7090101
Object Created cio_object_id, object_id (identifier... Today at 9:17:50 pm (+08)
G Events object_id
Event
@ Segments
Attributes
0 people More >
A~ Activity Logs
_created_in_customerio_at Reserved 1-00f0
g Data & Integrations v 1712495870 Today at 9:17:50 pm (+08)
0 PERSON ATTRIBUTES CREATED_AT
created_at Reserved
B Content v 1712495854 Today at 9:17:34 pm (+08)
No relationships
|Add Relationships X
@ 1. Select People @ @
FILTER BY 1 email address conditions ’
[ Q Find by email address... ® Need search tips?
3 people 1-30f3 | < < > >l
O EMAIL
m] janedoe.mobbin@gmail.com >
m] jdoe.mobbin@gmail.com >
m] jonsmith.mobbin@gmail.com >
1-30f3 IK < > 2l
|Add Relationships X
@ 1. Select People @ 2. Add Attributes @ 3. Review
Adding relationship attributes is optional and can be added later via the relationships table.
—~+ Create New Attribute


Filtering search results

appCategory: Business

appTagline: Automation, data, content creation

companyHqRegion: US & Canada

companyStage: Early Stage

platform: web

pageType: Marketing

hotspotType: Click

screenPatterns:
Search
Filter & Sort

pageType: Marketing Marketing Marketing

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Missing variables (liquids) in emails @
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Hey. How can | make sure an emaiil still delivers to a user even if a liquid or variable used in
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Saving a row

pageType: Application

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screenKeywords:
Save this row X
Saved rows will be available in the Rows tab.
NAME
Promo Opener
CATEGORY
Select an existing category or type to add new v
|po | JMobbin 13 days left in trial JEUSEIEEEM  (®) Need help? Q88 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 2 minutes ago ~ Back to Workflow
p<4 Dashboard ] -
Content Preview -+ Add language Actions ~
i Analysis
From: To: {{customer.email}} Subject: @ v
(® Campaigns
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PH
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Big company announcement! 25
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@& Ssegments O @ IMAGE BUTTON DIVIDER
A~ Activity Logs { content }
@ Data & Integrations v @ E
f X in
SOCIAL HTML VIDEO
@ Content v
ICONS TEXT
D e
|Save this row X
Saved rows will be available in the Rows tab.
NAME
Promo Opener
CATEGORY
header
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‘s Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 4 hours ago  Back to Workflow
x Dashboard
dll Analysis
From: To: {{customer.email}} Subject: @ v
(e Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q -
] Row Properties B (J i v
-] Transactional
BACKGROUNDS v
£\ Deliveries & Drafts
BORDERS A
People ontent area border More options
Big company announcementiId Content area bord
+ \A, | All sides
@ Custom Objects e have news:
solid v - 0 + transparent
@ Segments
Content area rounded corners  More options
A~ Activity Logs { content }
All corners
g Data & Integrations v - 0 + E
f X in
B content v
LAYOUT A
Vertical align l_l
Stack on mobile n OFF
unsubscribe
D B -
|Save this row X
Saved rows will be available in the Rows tab.
NAME
Promo Opener
CATEGORY
|Save this row X
Saved rows will be available in the Rows tab.
NAME
CATEGORY
Select an existing category or type to add new v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 4 hours ago ~ Back to Workflow
x Dashboard |
dll Analysis
From: To: {{customer.email}} Subject: @ v
(® Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q -
< Row Properties & (J 1@ v
-] Transactional
BACKGROUNDS A
£\ Deliveries & Drafts
Row background color transparent
]
& People Big company announcementi IR
‘*’ ' Content area background color #f7f8fa
& Custom Objects We have news!
@ Segments Row background image
A Activity Logs { content } BORDERS A
g Data & Integrations v Content area border More options
f X in All sides
B content v solid v - 0o 4+ transparent
Content area rounded corners  More options
All corners
_ o + E
unsubscribe
D B


Archiving a segment

screenPatterns:
Trash & Archive
Date & Time

pageType: Application Application Application Application

screenKeywords:
po | JMobbin 9 days left in trial @ Needhelp? L & A&
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
¢ Dashboard Segments Create Segment
olll Analysis Q_ Find a segment... Filter by tags... v Filter by object types... v
Active 10 Archived 0
(® Campaigns —_—
All Usage M All Types v 1-10 of 10
] Broadcasts
. 1 segment selected
-] Transactional
@ Deliveries & Drafts O TYPE NAME STATUS USAGE
® Untitled spreadsheet - Sheet1 (2).csv > 2 people > Unused
& People Created Friday at 5:16 pm | Last edited 2 days ago
(3 Events m) © Signed up > 2 people > 1
Includes all people who have a "created_at" UNIX timestamp value. The match tim...
@ Segments Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
A~ Activity Logs
g Data & Integrations v O @ Have not logged in recently > 1 person > Unused
People who have been in Customer.io for at least 30 days, but have not viewed an...
Created Tuesday at 4:43 pm | Last edited 5 days ago
B content v testing
m) © Paying Customers > 0 people > Unused
People with the "plan_name" attribute set to "premium". Edit this segment to matc...
Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
m) © Free Customers > 0 people > Unused
People with the "plan_name" attribute set to "free". Edit this segment to match yo...
Created Tuecdav at 4:42 om | | ast edited 5 dave ado
|" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
b+ Dashboard Segments
uﬂﬂ Analysis O\ Find a segment... Filter by tags... v Filter by object types... Vv
Active 9 Archived 1
(® Campaigns —_—
] Broadcasts All Usage ’ All Types Y 1-10f1
2] Transactional O TYPE NAME ARCHIVED ON
£\ Deliveries & Drafts m] @ Untitled spreadsheet - Sheet1 (2).csv > Friday at 5:16 pm
Created Friday at 5:16 pm | Last edited 2 days ago
A People 1-10f1
m Events
@ Segments
A~ Activity Logs
g Data & Integrations v
B content v
Version 21.5.57+bf6b5d35 Made with @ around the world.
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" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
¢ Dashboard Segments Create Segment
olll Analysis Q_ Find a segment... Filter by tags... v Filter by object types... v
Active 10 Archived 0
(® Campaigns —_—
All Usage M All Types v 1-10 of 10
] Broadcasts
-] Transactional O TYPE NAME STATUS USAGE
£\ Deliveries & Drafts m) ® Untitled spreadsheet - Sheet1 (2).csv > 2 people > Unused
Created Friday at 5:16 pm | Last edited 2 days ago
A People m) © Signed up > 2 people > 1
Includes all people who have a "created_at" UNIX timestamp value. The match tim...
m Events Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
@ Segments
4 Activity Logs 0 © Have not logged in recently > 1 person > Unused
People who have been in Customer.io for at least 30 days, but have not viewed an...
g Data & Integrations v Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
B content v N )
m) © Paying Customers > 0 people > Unused
People with the "plan_name" attribute set to "premium". Edit this segment to matc...
Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
m) © Free Customers > 0 people > Unused
People with the "plan_name" attribute set to "free". Edit this segment to match yo...
Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
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¢ Dashboard Segments Create Segment
olll Analysis Q_ Find a segment... Filter by tags... v Filter by object types... v
Active 9 Archived 1
(® Campaigns —_—
All Usage M All Types v 1-90f9
] Broadcasts
-] Transactional O TYPE NAME STATUS USAGE
{5\ Deliveries & Drafts 0 © Signed up > 2 people > 1
Includes all people who have a "created_at" UNIX timestamp value. The match tim...
Created Tuesday at 4:43 pm | Last edited 5 days ago
& People testing
m Events
m) © Have not logged in recently > 1 person > Unused
@ Segments People who have been in Customer.io for at least 30 days, but have not viewed an...
Created Tuesday at 4:43 pm | Last edited 5 days ago
A~ Activity Logs testing
g Data & Integrations v .
m) © Paying Customers > 0 people > Unused
People with the "plan_name" attribute set to "premium". Edit this segment to matc...
Created Tuesday at 4:43 pm | Last edited 5 days ago
B content v
testing
m) © Free Customers > 0 people > Unused
People with the "plan_name" attribute set to "free". Edit this segment to match yo...
Created Tuesday at 4:43 pm | Last edited 5 days ago
testing
1 segment archived X
m) © Unsubscribed > 1 person > 1
People who have unsubscribed from your messages. We don't send emails to uns...


Editing note color

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screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
3¢ (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
(@ Dashboar
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(® Campaigns
® MESSAGES
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(2] Transactional [Z) In-App Message
class-drop . .
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{5\ Deliveries & Drafts [J Push Notification
(=) Slack Message
A People
(Z) Twilio SMS
@ Custom Objects
® DATA
@ Segments & Create or Update Person
A~ Activity Logs @ Send Event
Drag your first block here.
g Data & Integrations v & Batch Update
@ Manual Segment Update
B content v
@ Query Collection ~ Premium
@ Send and Receive Data
7 Exit
® DELAYS
M wait Until...
v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
3¢ 2) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit
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% Trigger
(2] Transactional [Z) In-App Message
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{5\ Deliveries & Drafts [J Push Notification
(=) Slack Message
A People
(Z) Twilio SMS
@ Custom Objects
® DATA
@ Segments & Create or Update Person
A~ Activity Logs @ Send Event
Drag your first block here.
8 Data & Integrations v & Batch Update
@ Manual Segment Update
B content v
@ Query Collection  Premium
@ Send and Receive Data
7 Exit
® DELAYS
M wait Until...
v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
x (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
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dll Analysis .
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(2] Transactional [Z) In-App Message
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{5\ Deliveries & Drafts [J Push Notification
(=) Slack Message
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® DATA
@ Segments & Create or Update Person
A~ Activity Logs @ Send Event
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g Data & Integrations v & Batch Update
@ Manual Segment Update
B content v
@ Query Collection ~ Premium
@ Send and Receive Data
7 Exit
® DELAYS
M wait Until...
v


Adding a new attribute

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screenKeywords:
po | JMobbin 13 days left in trial JEUSEIEEEM  (®) Need help? Q88 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 44 minutes ago ~ Back to Workflow
p<4 Dashboard ] - - - -

i Analysis

From: To: {{customer.email}} Subject: @ v
(® Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q

<l Content Properties I 1@ v

B2 Transactional

£ Deliveries & Drafts Border M e

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& People Big company announcement!

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@ Segments Padding More options

JV- All sides

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f X in
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unsubscribe
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
L Journeys « 2024 Design Bootcamp > Workflow > Email1 ¢ Last saved 44 minutes ago  Back to Workflow
¢ Dashboard | - - - -
dll Analysis
From: To: {{customer.email}} Subject: @ v
(e Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q
< Content Properties I @ v
-] Transactional - 5 | + ~ | 20 |+
£\ Deliveries & Drafts
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H All sides
& People Big company announcement!
h ' solid v - 0 + transparent
@ Custom Objects We have news!
Block Options
@ Segments
Paddi M ti
N— Act|v|ty Logs a ing ore options
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8 Data & Integrations v - 10 +
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B content v
f X in Hide on (] D
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0 ADD NEW ATTRIBUTE
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unsubscribe
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
L Journeys « 2024 Design Bootcamp > Workflow > Email1 ¢ Last saved 44 minutes ago  Back to Workflow
¢ Dashboard | - - - -
dll Analysis
From: To: {{customer.email}} Subject: @ v
(e Campaigns E 0 CONTENT ROWS SETTINGS
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|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
L Journeys « 2024 Design Bootcamp > Workflow > Email1 ¢ Last saved 44 minutes ago ~ Back to Workflow
¢ Dashboard | - - - -
Content Preview ~+ Add language Actions
dll Analysis
From: To: {{customer.email}} Subject: @ v
(e Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q
= Content Properties I @ v
-] Transactional - 5 | 4 _ | 20 |+
£\ Deliveries & Drafts
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H All sides
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@ Custom Objects We have news!
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@ Segments
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|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 44 minutes ago ~ Back to Workflow
b+ Dashboard | - - - -
dll Analysis
From: To: {{customer.email}} Subject: @ v
(® Campaigns E 0 CONTENT ROWS SETTINGS
Broadcasts q
< Content Properties I @ v
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£ Deliveries & Drafts Border Sloslopuais
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m ‘*’ ) ° : D
g Data & Integrations v
{ content } C] |
B content v gidsion ="
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Switching preview views

screenPatterns:
Error
Multi-Column Layout

screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 5 hours ago ~ Back to Workflow
b+ Dashboard | - - - -
dll Analysis
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hotspotType: Hover

screenElements:
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screenPatterns:
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pageType: Application Application Application Application Application Application Application Application

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pagePatterns:
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pagePatterns:
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pagePatterns:
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screenElements:
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pagePatterns:
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pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing

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ENGAGE + CONVERT
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Create distinctive customer experiences across mobile and web via email, push, in-app,
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Visual workflow builder Omnichannel support
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how you want your automations to flow. touchpoint: email, SMS, push, in-app, ad
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Automatically keep your segments in sync with Enhance message precision with data like From data warehouses to analytics tools,
Google, Facebook, Instagram, and YouTube ad companies people work for, courses they've confidently connect to the databases and
networks. taken, or properties they own. applications you use every day.


Integrate data

pageType: Application Application

screenKeywords:
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Copying a workflow item

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Adding a new language

screenPatterns:
Error
Acknowledgement & Success

pageType: Application Application Application Application Application Application

screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
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Task list

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screenPatterns: Notifications Notifications

screenKeywords:
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[¢] Import Preprocess Untitled spreadsheet - Sheet1 (2).csv 2 days ago Success
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Ready to build all your customer messages in a single tool? Delight your audience at every point in their customer journey
with automated campaigns, one-time sends, and transactional messages.
Increase engagement by powering your messages with real-time data from JMobbin.
Become a master of messaging. Your setup list will get you ready.


Adding a note

screenPatterns:
Add & Create
Internal Tool

screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
x (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
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{5\ Deliveries & Drafts [J Push Notification
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g Data & Integrations v & Batch Update
@ Manual Segment Update
B content v
@ Query Collection ~ Premium
@ Send and Receive Data
7 Exit
® DELAYS
M wait Until...
v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
x (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
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Build O-l G| @] 100% @ |Q
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{5\ Deliveries & Drafts [J Push Notification
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g Data & Integrations v & Batch Update
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@ Query Collection ~ Premium
@ Send and Receive Data
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® DELAYS
M wait Until...
v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
3¢ (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
. ashboar
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|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys « Campaigns |/ 2024 Design Bootcamp / Workflow
x (@) Dashboard 2024 Design Bootcamp ¢ @ 1. Trigger @ 2. Settings @ 3. Goal & Exit @ 4. Workflow 5. Review < Exit m
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Analysis

screenKeywords:
po | mobbin.com production ® Needhelp? L O & &
¥y Journeys « CAMPAIGN NAME  ~ OPENED ~ CLICKED ~ CONVERTED ~ UNSUBSCRIBED v MARKED AS SPAM v
3¢ N (& Checkout Abandonment 45.6% 0.9% 3.2% 1.4% 0.0%
2,421 49 169 72 0
Analysis
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" Journeys « Setup Guide /| Welcome
x Dashboard
i Analysis Your Setup List
Get your account ready to send automated Welcome to CUStomer.iO, Jane!
messages that people like to receive.
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£\ Deliveries & Drafts !
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B content @ b 512 e—o —o0—————o0—o0——o0—0——— [(cg] «) I = O
Ready to build all your customer messages in a single tool? Delight your audience at every point in their customer journey
with automated campaigns, one-time sends, and transactional messages.
Increase engagement by powering your messages with real-time data from JMobbin.
Become a master of messaging. Your setup list will get you ready.
Get started
|po | mobbin.com production ® Needhelp? L O & &
¥y Journeys <« Analysis
View, compare, and analyze metrics across your entire workspace.
x Dashboard * ¢ Y o
all Analysis
Campaigns Newsletters API-Triggered Broadcasts [ Transactional API
Campaigns
(e paig TAGS NAME CONTAINS
| Broadcasts Filter by tags v Exclude archived [ Exclude results with 0 sends
= DATE RANGE CHANNELS
Transactional
m Mar 11, 2024 - Apr 09, 2024 DA Email v
£ Deliveries & Drafts
& People EE Table l’“_/ Chart Metric definitions (® m 27 of 27 Limit Results
@ Custom Objects CAMPAIGN NAME  ~ OPENED v CLICKED ~ CONVERTED v UNSUBSCRIBED ~ MARKED AS SPAM v
0, 0,
@ Segments 27 of 27 results (total) 27.8% 0.5%
1,481,487 21,487
A~ Activity Logs & [Survey] Converter - - - - -
0 0 0 0
g Data & Integrations v
0 0 0 0
B content v ®
'5 - - p— - -
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
|po | JMobbin 14 days left in trial JUUSSIEEEM () Need help? L 8 &
¥y Journeys < Analysis
View, compare, and analyze metrics across your entire workspace.

b+ Dashboard P / / °

dl Analysis

Campaigns (] Newsletters [J API-Triggered Broadcasts [J Transactional API
Campaigns
Co paig TAGS NAME CONTAINS
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DATE RANGE CHANNELS
-] Transactional
m Mar 04, 2024 - Apr 02, 202« All channels v

£\ Deliveries & Drafts

A People

@ Custom Objects

& segments A

A~ Activity Logs Sorry, no data matching the specified criteria was found.

g Data & Integrations v

B content v

Version 21.5.47+57f1dafd Made with @ around the world.


Merging user accounts

screenPatterns:
Bookmarks & Collections
Confirmation
Other Action

pageType: Application Application Application Application Application Application Application Application Application Application Application Application Application

screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
Merged person Summary
p< Dashboard
o Analysis No attributes will be added.
janedoe.mobbin@gmail.com
All deliveries associated with both people will be saved.
C® Campaigns All unique relationships associated with both people will be saved.
5 attributes No attributes added
Q Broadcasts Events received more than 29 days ago associated with Person with id
123 may not be merged immediately.
E Transactional cio_id Identifier
9ad709000304 @ Would you like other merging options? Let us know
£\ Deliveries & Drafts
email Identifier
janedoe.mobbin@gmail.com
A People /\ Merging people is permanent
d Identifi . .
@ Custom Objects : enter | understand that merging people could add this person to new
122 segments and trigger messages. Learn more
@ Segments | understand that | can't restore the original people after | merge them.
_created_in_customerio_at Reserved
A~ Activity Logs 1712308997 Apr 5, 2024 at 5:23:17 pm (+08)
g Data & Integrations v unsubscribed Reserved
false
B content v
Back Confirm and merge
Version 21.5.52+ae1f1721 Made with @ around the world.
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
x Dashboard
Merge people
dll Analysis
@ Setup

(® Campaigns

] Broadcasts

(o) Transactional Select a primary person (?) Select a person to merge into primary

£\ Deliveries & Drafts

email address m email address m

& People Q @gmail* X | ® Need search tips? Q_ Find by email address... | @ Need search tips?

@ Custom Objects EMAIL D

@ Segments jonsmith.mobbin@gmail.com 2234515 Select »

jdoe.mobbin@gmail.com 145521 Select »
A~ Activity Logs
janedoe.mobbin@gmail.com 122 Select »
g Data & Integrations v
B content v
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
x Dashboard People Exportto CSV v Add People v
dll Analysis FILTER BY | email address conditions
Q Find by email address... @ Need search tips?
(® Campaigns
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£\ Deliveries & Drafts O (No email) > —
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& e O © jdoe.mobbin@gmail.com > 2 years ago
@ Custom Objects O jonsmith.mobbin@gmail.com > 2 years ago
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g Data & Integrations v
B content v
Version 21.5.52+ae1f1721 Made with @ around the world.
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
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@ Setup @ Review and confirm
(® Campaigns
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§ Data & Integrations v email  ldentifier email  Identifier ©
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B content v id  Identifier id  Identifier 5
122 123
_created_in_customerio_at Reserved _created_in_customerio_at Reserved
[
1712308997  Apr 5, 2024 at 5:23:17 pm (+08) 1712308997 Apr5,2624-at5:23:47pm{+08}
unsubscribed  Reserved unsubscribed Reserved
[
false false
|po | JMobbin 13 days left in trial JUUSEIEEEM (O Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People /| Merge people
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@ Setup
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|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
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p< Dashboard
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janedoe.mobbin@gmail.com X X
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5 attributes (all attributes will be saved) 5 attributes Q All attributes already exist in primary
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(o) Transactional cio_id  Identifier cio_id  Identifier o
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8 People
id  Identifier id  Identifier
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@ : 122 123
@ Segments ,
_created_in_customerio_at Reserved _created_in_customerio_at Reserved
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A+ Activity Logs 1712308997  Apr 5, 2024 at 5:23:17 pm (+08) 1712308997 Apr52624-8t5:2347 pm{+08)
g Data & Integrations v unsubscribed  Reserved unsubscribed  Reserved o
false false
B content v
.
Version 21.5.52+ae1f1721 Made with @ around the world.
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
x Dashboard
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@ Setup
(® Campaigns
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_created_in_customerio_at Reserved
1712308997  Apr 5, 2024 at 5:23:17 pm (+08)
unsubscribed Reserved
false
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
p< Dashboard
Merge people
dll Analysis
@ Setup @ Review and confirm
(® Campaigns
Q Search attribute name...
] Broadcasts
(3 Transactional Merged person Summary
£A Deliveries & Drafts No attributes will be added.
janedoe.mobbin@gmail.com
All deliveries associated with both people will be saved.
A People ) _— A A A
All unique relationships associated with both people will be saved.
D c Obi 5 attributes No attributes added
ustom Objects Events received more than 29 days ago associated with Person with id
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A Merging people is permanent
o d Identifi . .
fH content : enter O I understand that merging people could add this person to new
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(J lunderstand that | can't restore the original people after | merge them.
_created_in_customerio_at Reserved
1712308997 Apr 5, 2024 at 5:23:17 pm (+08)
unsubscribed Reserved
false
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
x Dashboard
Merge people
dll Analysis
@ Setup
(® Campaigns
Q_ search attribute name... 4 Swap
] Broadcasts
(o) Transactional Select a primary person (?) Select a person to merge into primary
£\ Deliveries & Drafts
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janedoe.mobbin@gmail.com X
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cio_id  Identifier
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janedoe.mobbin@gmail.com
B content v id  Identifier
122
_created_in_customerio_at Reserved
1712308997 Apr 5, 2024 at 5:23:17 pm (+08)
unsubscribed Reserved
false
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People |/ janedoe.mobbin@gmail.com
p< Dashboard
STATUS LAST VISITED SIGNED UP
. . . Shortcuts v Options v
o Analysis janedoe.mobbin@gmail.com Subscribed _ _
C® Campaigns Overview Attributes Relationships Segments Devices Drafts Sent Activity Journeys
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-] Transactional
_— ACTIVITY TYPE ACTIVITY NAME TIMESTAMP
=) Deliveries & Drafts Create a subscription center and let your
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want to receive Attribute Change email (identifier) Today at 8:45:26 pm (+08)
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@ Custom Objects
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Attributes View all > Event signedin Feb 20, 2013 at 11:02:57 am (+08) Vv
A~ Activity Logs
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id
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seconds to complete. 9 P il Address @ Doesn't have a Mobile Device
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1712308997 Anr 5 2024 at 5:23:17 om (+08) Manual Seaments
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
p< Dashboard
Merge people
dll Analysis
@ Setup @ Review and confirm
(® Campaigns
Q Search attribute name...
] Broadcasts
-] Transactional Merged person Summary
£A Deliveries & Drafts No attributes will be added.
janedoe.mobbin@gmail.com
All deliveries associated with both people will be saved.
A People ) _— A A A
All unique relationships associated with both people will be saved.
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A Merging people is permanent
o d Identifi . .
fH content : enter | understand that merging people could add this person to new
122 segments and trigger messages. Learn more
| understand that | can't restore the original people after | merge them.
_created_in_customerio_at Reserved
1712308997 Apr 5, 2024 at 5:23:17 pm (+08)
unsubscribed Reserved
false
|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
x Dashboard
Merge people
dll Analysis
@ Setup
(® Campaigns
] Broadcasts
(o) Transactional Select a primary person (?) Select a person to merge into primary
£\ Deliveries & Drafts
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|po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
" Journeys & We're currently reviewing your account information. In the meantime, keep exploring and we'll let you know when you can start sending.
People | Merge people
x Dashboard
Merge people
dll Analysis
@ Setup
(® Campaigns
Q_ search attribute name... 4 Swap
] Broadcasts
(o) Transactional Select a primary person (?) Select a person to merge into primary
£\ Deliveries & Drafts
janedoe.mobbin@gmail.com X
123 X
8 People Q
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9 cio_id Identifier
A~ Activity Logs 9ad709000304
§ Data & Integrations v email Qdentifiey
janedoe.mobbin@gmail.com
B content v id  Identifier
122
_created_in_customerio_at Reserved
1712308997 Apr 5, 2024 at 5:23:17 pm (+08)
unsubscribed Reserved
false


Setting up multi-language

screenKeywords:
po | JMobbin 13 days left in trial JUUSEIEEEM (3 Needhelp? L 8 &
“ Journeys « 2024 Design Bootcamp > Workflow > Email1 & Last saved 5 hours ago ~ Back to Workflow
b+ Dashboard | - - - -
dll Analysis
From: To: {{customer.email}} Subject: 2024 Bootcamp Signups Opening! @ A
(® Campaigns FROM Add a From Address and authenticate its domain to send messages.
Q Broadcasts T0 {{customer.email}} Customize @
(%) Transactional SUBJECT 2024 Bootcamp Signups Opening! Add preheader text
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|X
Connect to your customers in their language
With multi-language, you can send one message, translated into all the
languages your customers speak. Learn more at Languages in Customer.io.
To set up, tell us the attribute that stores your language values.
language v
Values mapped to this attribute must match IETF tags (ie. en, es, en-us, es-mx, etc.)
Cancel Enable languages
|X
You're ready to send multi-language messages!
You can add languages to any newsletter in this workspace by selecting
the + atthe top of the page.
L]
If you need to make changes, you can find in your
|Just a minute! X
You need to save your content before you can add languages. We recommend that you
finalize your default message before you add languages.

Please save your changes to continue.
|X
Connect to your customers in their language
With multi-language, you can send one message, translated into all the
languages your customers speak. Learn more at Languages in Customer.io.
To set up, tell us the attribute that stores your language values.
Select an attribute v
Values mapped to this attribute must match IETF tags (ie. en, es, en-us, es-mx, etc.)
Cancel