Integrations

pagePatterns:
Integrations Page
Integrations Page
Footer Section
Landing Page

screenKeywords:
Mobile and Desktop Apps
ooty CData Software % Can Do! ..\ Field Trip
Use standards-based drivers to connect Supercharge your Basecamp account Share your team’s Basecamp activity in
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client. cloud applications.
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w=s The fast way to build internal tools. Pull in SureTriggers is a web-based automation Automatically get Evernote & OneNote
data from your own database and API, tool that allows users to connect and checklists and tasks in Basecamp.
and build a tool to create new Basecamp automate processes between different
to-dos from it. online services, applications and
WordPress plugins.
Team O’clock To-do Helpers Unito.io
Run remote retrospectives with your Create and share forms that submit Build your perfect workflow across tools
teams, and create action items as directly to your Basecamp to-do lists. and teams. Sync Basecamp to-do lists
Basecamp todos. Auto-assign and auto-set due dates on with Jira, Zendesk, HubSpot, Trello,
your Basecamp to-dos. Asana, Wrike, GitHub, GitLab, or
Bitbucket.
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existing customers who need a hand, or other inquiries, Features Customers Learn New Features
contact us and we’ll get back to you within an hour.
Apps + Desktop Newsletter Articles Before & After
Integrations Handbook Community Yes, Yes, and Yes
If you love Basecamp, you'll love {HEY — our take on email Updates Podcast Remote Resources Dazzle your clients
Status Books Customer Rights Long Thoughts
Jobs Privacy Policy
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California Privacy Notice
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Automate your work day and connect Stay productive by connecting your
Basecamp to 750+ business apps. Basecamp 3 with 650+ apps like Jira
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timesheet app for teams. Add timers to to-dos. Highly flexible reporting let Harvest turn your time into insights.
your to-dos. opportunities.

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Schedule and track time for Basecamp Minterapp is a simple project time Time tracker, sprint and to-do
tasks without interrupting your workflow tracking and invoicing tool that helps synchronization for seamless
using an HourStack timer embedded streamline your business. collaboration.
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Editing schedule settings

appName: Basecamp

appCategory: Business

appTagline: Project management software, online collaboration

companyHqRegion: US & Canada

companyStage: Growth Stage

platform: web

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Calendar
Timeline & History

pageType: Application Application Application Application Application

allAppCategories: Collaboration Business

screenKeywords:
@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
v Onboarding
Schedule
Add this schedule to your Google Calendar, Outlook, or iCal...
e January February 0
SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 1 2 3
7 8 9 10 1" 12 13 4 5 6 7 8 9 10
14 15 16 17 18 19 20 " 12 13 14 15 16 17
21 22 23 24 25 26 27 18 19 20 21 22 23 24
28 29 30 31 25 26 27 28 29
TUE, JAN 2 Onboarding day ®
Add an event
FRI, JAN 19 Company meeting @
3:30pm - 4:00pm
TUE, FEB 27 Team meeting @
1:00pm - 3:00pm
Show everything up to Apr 30
|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
izv Onboarding
Schedule X
[ Bookmark
Add this schedule to your Google Calendar, Outlook, or iCal... .
(7 Rename this tool...
(<] January February /' Choose what to show...
SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 1 2 3
7 8 9 10 1" 12 13 4 5 6 7 8 9 10
14 15 16 17 18 19 20 " 12 13 14 15 16 17
21 22 23 24 25 26 27 18 19 20 21 22 23 24
28 29 30 31 25 26 27 28 29
TUE, JAN 2 Onboarding day ®
Add an event
FRI, JAN 19 Company meeting @
3:30pm - 4:00pm
TUE, FEB 27 Team meeting @
1:00pm - 3:00pm
Show everything up to Apr 30
|@ Basecamp A Home <= Lineup ®Pings {gHey! © Activity © MyStuff Q Find @
v  Onboarding
Schedule
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e January February 0
SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT
1 2 & 4 5 6 1 2 &
7 8 9 N / A 8 9 10
What do vou want to show on this schedule?
14 15 16 e ees ‘ A h i B 16 17
Events and assignments with due dates
21 22 23 O Events on 22 23 24
28 29 30 e 29
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TUE, JAN 2 Ohwuarumyuec
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FRI, JAN 19 Company meeting @
3:30pm - 4:00pm
TUE, FEB 27 Team meeting ®
1:00pm - 3:00pm
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|@Basecamp A Home < Lineup "yPings GSHey! @ Activity © MyStuff Q Find @
v Onboarding
Schedule
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o January February o
SUN MON 3 WED THU FRI SAT SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 1 2 3
7 8 9 10 " 12 13 4 5 6 7 8 9 10
14 15 16 17 18 19 20 " 12 13 14 15 16 17
21 22 23 24 25 26 27 18 19 20 21 22 23 24
28 29 30 31 25 26 27 28 29
TUE, JAN 2 Onboarding day ®
Add an event
FRI, JAN 19 Company meeting @
3:30pm - 4:00pm
TUE, FEB 27 Team meeting @
1:00pm - 3:00pm
Show everything up to Apr 30
|@Basecamp A Home <= Lineup " Pings SHey! @ Activity © Mystuff Q Find @
Schedule successfully updated.
v Onboarding
Schedule
Add events to your Google Calendar, Outlook, or iCal...
e January February 0
SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT
1 2 3 4 5 6 1 2 3
7 8 9 10 " 12 13 4 5 6 7 8 9 10
14 15 16 17 18 19 20 il 12 13 14 15 16 17
21 22 23 24 25 26 27 18 19 20 21 22 23 24
28 29 30 31 25 26 27 28 29
TUE, JAN 2 Onboarding day ®
Add an event
FRI, JAN 19 Company meeting @
3:30pm - 4:00pm
TUE, FEB 27 Team meeting ®
1:00pm - 3:00pm
Show events up to Apr 30


Marking as complete

pageType: Application Application

screenKeywords:
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FIGURING THINGS OUT MAKING IT HAPPEN
1/6 completed
@ Setting up
Setting up your laptop for your first day
C] Familiarize yourself with the company's security policies
C] Connect to the company's Wi-Fi network
(] Install necessary software
C] Set up your email and other accounts
C] Customize your desktop and settings
(7] Describe this to-do...
Assigned to Type names to assign...
When done, notify Type names to notify...
Due on Select a date...
Notes Add extra details or attach a file...
Make sure your laptop is fully charged or plugged in
@ Add a comment here... @
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
FIGURING THINGS OUT MAKING IT HAPPEN
0/6 completed
@ Setting up
Setting up your laptop for your first day
C] Make sure your laptop is fully charged or plugged in
C] Familiarize yourself with the company's security policies
C] Connect to the company's Wi-Fi network
(] Install necessary software
C] Set up your email and other accounts
C] Customize your desktop and settings
(7] Describe this to-do...
Assigned to Type names to assign...
When done, notify Type names to notify...
Due on Select a date...
Notes Add extra details or attach a file...


Adding a new doc

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Text Field
Breadcrumbs

pageType: Application Application Application Application Application Application

screenKeywords:
@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
i2v Onboarding > Docs & Files
Onboarding setup guidelines
@ Jane Doe - Last updated 1:33pm
1. Make sure your laptop is fully charged or plugged in
2. Connect to the company's Wi-Fi network: Check with your HR or IT department for the Wi-Fi
network name and password. Connect to it so you can access the internet and company
resources.
3. Install necessary software. Make sure to download and install them before your first day, so
you are ready to go.
4. Set up your email and other accounts. Also, make sure to set up any other necessary
accounts, such as a project management tool or file-sharing platform.
5. Familiarize yourself with the company's security policies
6. Customize your desktop and settings.
@ Add a comment here...
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i2v Onboarding > Docs & Files
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|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
izv Onboarding
.
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i2v Onboarding > Docs & Files
Onboarding setup guidelines
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1. Make sure your laptop is fully charged or plugged in
2. Connect to the company's Wi-Fi network: Check with your HR or IT department for the Wi-Fi
network name and password. Connect to it so you can access the internet and company
resources.
3. Install necessary software. Make sure to download and install them before your first day, so
you are ready to go.
4. Set up your email and other accounts. Also, make sure to set up any other necessary
accounts, such as a project management tool or file-sharing platform.
5. Familiarize yourself with the company's security policies
6. Customize your desktop and settings.
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() Only the people | select...
() Noone
D () 0 ®
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
izv Onboarding
Docs & Files
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images, and other files. Organize in folders, share :
assets with contractors, and keep tabs on file :
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i2v Onboarding > Docs & Files

Onboarding setup guidelines

B I & @& M9» = o =i= "

Make sure your laptop is fully charged or plugged in

Connect to the company's Wi-Fi network: Check with your HR or IT department for the Wi-Fi

network name and password. Connect to it so you can access the internet and company

resources.

Install necessary software. Make sure to download and install them before your first day, so you

are ready to go.

Set up your email and other accounts. Also, make sure to set up any other necessary accounts,

such as a project management tool or file-sharing platform.

Familiarize yourself with the company's security policies

Customize your desktop and settings.

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O Everyone who can see this project

() Only the people | select...

() Noone

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Adding a new column

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izv Onboarding
Card Table
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o
=
z
o
=
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By Jane D. 3 minutes ago By Jane D. 6 minutes ago g
m
Setting up project management tool A
By Jane D. 3 minutes ago
Customizing email A
By Jane D. 3 minutes ago
|@ Basecamp Ay Home < Lineup %8 Pings Hey! D Activity © My Stuff Q Find @
New column added
izv Onboarding
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Setting up project management tool A
By Jane D. 3 minutes ago
Customizing email A
By Jane D. 3 minutes ago
|Add a new column
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e.g. Testing the product across all platforms
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|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
izv Onboarding
= Add a card Card Table -
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|Add a new column
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Editing notification settings

actions:
Editing & Updating
Selecting & Choosing

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screenElements: Banner Tile

screenPatterns:
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Select

screenKeywords:
@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity O MysStuff Q Find .
Notify me about upcoming assignments
You'll receive notifications the day before an assignment is due and each day after until it's completed.
How?
Send me email notifications
Note: To prevent your inbox from overflowing, Basecamp will bundle Pings together if they happen within a few minutes of
each other. You won't be emailed if you are actively participating in a Ping or Chat in the Basecamp app or on your computer.
Pop up notifications on my computer when Basecamp is open
A Pop up notifications are disabled by your browser. Change your browser settings to allow them.
Show the number of unread items
: _— , , Oreyr  DHey:
You'll see the unread count for both Ping and Hey! notifications when Basecamp is open in your browser.
On Off
You can also get notifications/alerts from Basecamp on your phone or tablet. Download our free app for iOS or Android
When?
() Always! 24/7/365 no matter what.
© Work Can Wait! Only during my work hours...
9am < to 5pm <
Catch me up if anything happened after hours
We'll send you an email or push notification summarizing everything that happened while you were away.
Save my settings
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find ‘
ogo o . o
Notification settings and Work Can Wait
What?

© Notify me about everything
This includes new messages and comments, to-dos assigned to you, when someone @mentions you, and Chats and Pings
you're part of.

O Only notify me when someone sends me a Ping or @mentions me
Basecamp will only send you a notification when someone sends you a Ping or @mentions you. You can check the Hey! menu
anytime to see what else is new for you.

Reminders

Notify me about upcoming events
You'll receive notifications the day before an event and an hour before it starts. For all-day events, you'll be notified on the
day of the event.

Notify me about upcoming assignments
You'll receive notifications the day before an assignment is due and each day after until it's completed.

How?

Send me email notifications
Note: To prevent your inbox from overflowing, Basecamp will bundle Pings together if they happen within a few minutes of
each other. You won't be emailed if you are actively participating in a Ping or Chat in the Basecamp app or on your computer.

Pop up notifications on my computer when Basecamp is open
A Pop up notifications are disabled by your browser. Change your browser settings to allow them.
Show the number of unread items

. S , ) Oieyr  SHey!
You'll see the unread count for both Ping and Hey! notifications when Basecamp is open in your browser.
On Off

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|@ Basecamp A Home <= Lineup "8 Pings__ {2 Hey! D Activity © My Stuff Q Find ‘
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ogo o . o
Notification settings and Work Can Wait
What?

() Notify me about everything
This includes new messages and comments, to-dos assigned to you, when someone @mentions you, and Chats and Pings
you're part of.

o Only notify me when someone sends me a Ping or @mentions me
Basecamp will only send you a notification when someone sends you a Ping or @mentions you. You can check the Hey! menu
anytime to see what else is new for you.

Reminders
Notify me about upcoming events
You'll receive notifications the day before an event and an hour before it starts. For all-day events, you'll be notified on the
day of the event.
Notify me about upcoming assignments
You'll receive notifications the day before an assignment is due and each day after until it's completed.

How?
Send me email notifications
Note: To prevent your inbox from overflowing, Basecamp will bundle Pings together if they happen within a few minutes of
each other. You won't be emailed if you are actively participating in a Ping or Chat in the Basecamp app or on your computer.
Pop up notifications on my computer when Basecamp is open
A Pop up notifications are disabled by your browser. Change your browser settings to allow them.
Show the number of unread items
. S , ) Oieyr  SHey!
You'll see the unread count for both Ping and Hey! notifications when Basecamp is open in your browser.
On Off

You can also get notifications/alerts from Basecamp on your phone or tablet. Download our free app for iOS or Android @
|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
|
J D MOb 0O Notifications are on
. . You're set to receive browser notifications
Make a new project Invite people for everything all the time.
Pinned & recent projects below - View all in a list - Press anytime to jump Turn on Focus Mode
* * Change your notification settings
Getting Started Onboarding Turn notifications off
Quickly get up to speed with everything Plans to onboard new hires
Basecamp A
Personal Settings
Profile, password, 2FA
My devices (Get our free mobile apps)
. @ Preferences
Out of office
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RECENTLY VISITED
SAMPLE
Making a Podcast
Y This is a sample project to showcase how
we use Basecamp to make a podcast called
REWORK. Take a look around and explore!
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YOUR SCHEDULE YOUR ASSIGNMENTS
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m () Familiarize vourself with the comnanv's securitv
Your free trial ends on Wed, Jan 31. Buy Basecamp today - Need help getting set up? Contact our Basecamp experts. @
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find .
I B R R
Basecamp will only send you a notification when someone sends you a Ping or @mentions you. You can check the Hey! menu
anytime to see what else is new for you.
Reminders
Notify me about upcoming events
You'll receive notifications the day before an event and an hour before it starts. For all-day events, you'll be notified on the
day of the event.
Notify me about upcoming assignments
You'll receive notifications the day before an assignment is due and each day after until it's completed.
How?
Send me email notifications
Note: To prevent your inbox from overflowing, Basecamp will bundle Pings together if they happen within a few minutes of
each other. You won't be emailed if you are actively participating in a Ping or Chat in the Basecamp app or on your computer.
Pop up notifications on my computer when Basecamp is open
A Pop up notifications are disabled by your browser. Change your browser settings to allow them.
Show the number of unread items
. - . . Oreyr  Chey:
You'll see the unread count for both Ping and Hey! notifications when Basecamp is open in your browser.
On Off
You can also get notifications/alerts from Basecamp on your phone or tablet. Download our free app for iOS or Android
When?
O Always! 24/7/365 no matter what.
() Work Can Wait! Only during my work hours...
Save my settings
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity O MysStuff Q Find .
Notify me about upcoming assignments
You'll receive notifications the day before an assignment is due and each day after until it's completed.
How?
Send me email notifications
Note: To prevent your inbox from overflowing, Basecamp will bundle Pings together if they happen within a few minutes of
each other. You won't be emailed if you are actively participating in a Ping or Chat in the Basecamp app or on your computer.
Pop up notifications on my computer when Basecamp is open
A Pop up notifications are disabled by your browser. Change your browser settings to allow them.
Show the number of unread items
. e . . C.oHey! &S Hey!
You'll see the unread count for both Ping and Hey! notifications when Basecamp is open in your browser.
On Off
You can also get notifications/alerts from Basecamp on your phone or tablet. Download our free app for iOS or Android
When?
() Always! 24/7/365 no matter what.
© Work Can Wait! Only during my work hours...
9am < to 5pm <
Catch me up if anything happened after hours
We'll send you an email or push notification summarizing everything that happened while you were away.
Save my settings


Moving card to a column

screenKeywords:
@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
i2v Onboarding > Card Table » Figuring_it out
& Customizing email
Added by Jane D. a minute ago
Assigned to Type names to assign...
Dueon Select a due date
Notes Describe your card here...
Steps Add steps to this card
@ Add a comment here...
Subscribers
1 person will be notified when someone comments on this card.
@ Add/remove people... @
|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
i2v Onboarding > Card Table » Figuring_it out
& Customizing email
Column _ Move alongto ... %
Added by Jane D. a minute ¢ Triage
v Figuring it out
Assigned to Type names to as
Figuring it out: On hold
Due on Select a due date
In progress
Notes Describe your car
Done
Steps Add steps to this Not now
@ Add a comment here...
Subscribers
1 person will be notified when someone comments on this card.
@ Add/remove people... @
|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
izv Onboarding
= Add a card card Table -
Triage (1) Watching: @
0
Completed @ (z)
By Jane D. 4 minutes ago 9|
z
o
=
In progress (0) @ 0 @
. h (0)
Customizing email A | | =
By Jane D. 38 seconds ago i i g
Installing software A
By Jane D. a minute ago
Setting up project management tool A
By Jane D. a minute ago
|@ Basecamp Ay Home < Lineup %8 Pings S Hey! D Activity © My Stuff Q Find @
Card moved to On hold
i2v Onboarding > Card Table » Figuring_it out
& Customizing email
Added by Jane D. a minute ago
Assigned to Type names to assign...
Dueon Select a due date

Notes Describe your card here...

Steps Add steps to this card
TODAY = Jane Doe moved this card to On hold. +
3:23pm

@ Add a comment here...

Cuilhernrihare
|@ Basecamp Ay Home < Lineup %8 Pings O Hey! © Activity © MyStuff Q Find @
izv Onboarding
+ Add a card Card Table
Triage (1) Watching: @
0
Completed @ (z)
By Jane D. 5 minutes ago 9|
z
o
=
In progress (0) @ e
; (0)
Installing software A | | =
By Jane D. 2 minutes ago i : g
Setting up project management tool A
By Jane D. 2 minutes ago
Customizing email A
By Jane D. a minute ago


Saving to Don’t Forget

pageType: Application Application Application

screenKeywords:
@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
N
Welcome to Basecamp
@ A message from Basecamp
Hey Jane,
We're glad you're here! Basecamp is designed to centralize and organize your work. Watch this
welcome video for a quick introduction.
To help you get the most out of Basecamp, we created the Getting Started project. You'll find
best practices and tips so you can start using Basecamp for your work right away. Check it out
next on your Home screen.
We've learned from talking with thousands of customers like you that the most important thing is
to jump in and start trying out Basecamp. Make yourself at home!
If you need anything or would like some guidance, just reply to this email. If you're reading this in
Basecamp, you can also drop us a note at guides@basecamp.com.
If you have any questions, please email us at guides@basecamp.com and we'll get back to you shortly.
Know your way around already? You can unsubscribe to stop receiving messages about your new account.
|@ Basecamp A Home <= Lineup ®Pings &adHey! © Activity © MysStuff Q Find @
N\ X
Welcome to Basecamp ,
% Don't Forget
@ A message from Basecamp
Hey Jane,
We're glad you're here! Basecamp is designed to centralize and organize your work. Watch this
welcome video for a quick introduction.
To help you get the most out of Basecamp, we created the Getting Started project. You'll find
best practices and tips so you can start using Basecamp for your work right away. Check it out
next on your Home screen.
We've learned from talking with thousands of customers like you that the most important thing is
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Hey Jane,
We're glad you're here! Basecamp is designed to centralize and organize your work. Watch this
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To help you get the most out of Basecamp, we created the Getting Started project. You'll find
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Pricing

pageType: Marketing

pagePatterns:
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pagePatterns:
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pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing

screenKeywords:
[ ] (]
Save big with Basecamp.
Basecamp replaces a bunch of apps. See how our pricing compares
to bundling Slack, Asana, & Google Workspace together:
Basecamp ..;l_. Slack: realt;me chat
$299/month for unlimited users * $7.25/month per user
v Messages +
v Realtime chat
« To-do lists ® Asana:projects and workflows
+ Cardtable ®® $10.99/month per user
v Schedules +
v Loads of storage
v Documents
 Checkeins G Google Workspace: storage and docs
$12.00/month per user
$299/month for unlimited users. $604.80/month for just 20 users,
$907.20/month for 30, $1209.60/month for 40...
Basecamp also eliminates the Hassle Tax. There’s no more paying separate bills, onboarding
people in multiple places, training people how to use different tools, managing expenses
across vendors, etc... The benefits of Basecamp go beyond price.
|9 [ ] [ ]
What’s included? Absolutely everything.
Unlimited projects Loads of storage space Invite guests for free
Every feature you need Innovative client access Rock-solid uptime reliability
24/7/365 top-notch support Complimentary classes
[ ] (]
Save big with Basecamp.
Basecamp replaces a bunch of apps. See how our pricing compares
to bundling Slack, Asana, & Google Workspace together:
Basecamp ..;l_. Slack: realt;me chat
$299/month for unlimited users * $7.25/month per user
v Messages +
v Realtime chat
« To-do lists ﬁ o Asana: projects and workflows
|How do customers feel after buying Basecamp?
We asked our customers “What changed for the better since you switched to
Basecamp?” Thousands responded, here’s some of what they said...
“Much easier to track progress.” “Better at supporting our clients.”

“Fewer meetings.”  “Basecamp mademeahero.”  “Reduced miscommunication.”
“Managed my chaos.”  “Stopped looking in multiple places for our work.”
“Better alignment across teams.” “Able to get projects done in record time.”
“Ability to make better decisions.” “Everyone is always on the same page.”
“Projects are smoother.” “We never forget.” “Easier to track conversations.”
“No more messy email threads.” “I feel much more organized.”
|“Ability to make better decisions.” “Everyone is always on the same page.”
“Projects are smoother.” “We never forget.” “Easier to track conversations.”
“No more messy email threads.” “I feel much more organized.”

“It elevated our project management.” “Information flows like water.”
“Itsbeenalifesaver”  “Weare better coordinated.”  “More clarity on progress.”
“Nothing slips through the cracks.”  “We got peace of mind.”

“A clear path to each goal.” “More effective with much less effort.”
“Quickerturnaround”  “Ballsdon’tdrop”  “Moreincontrol.”  showmore..
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We’re here to help. Product Company Resources And more...
There are no stupid questions. For pre-sales questions, Pricing About Support We ¥ small business
existing customers who need a hand, or other inquiries, Features Customers Learn New Features
contact us and we’ll get back to you within an hour.
Apps + Desktop Newsletter Articles Before & After
Integrations Handbook Community Yes, Yes, and Yes
If you love Basecamp, you'll love {HEY — our take on email Updates Podcast Remote Resources Dazzle your clients
Status Books Customer Rights Long Thoughts
Jobs Privacy Policy
Policies & Terms
California Privacy Notice
@ Try it for free
°
@ Basecamp is designed, built, and backed by 37signals. Enjoy the rest of your Tuesday! 37signals “0
|Two simple plans, each with a 30-day free trial. No credit card required.
EST VALUE
FORBLARGER TEAMS
Basecam
Basecamp P
Perfect for growing businesses, larger groups,
\deal for freelancers, and com a?ﬂes thgt want the best oI
startups, or smaller teams. P .
Every feature we offer, plus... « 1:1 onboarding tour with our team
Every feature you need ] .
. » 10x file & document storage (5 TB) » Option to pay annually by check
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« First-in-line 24/7/365 priority support  « Annual billing for simplified accounting
Month-to-month, pay as you go o
» PLUS the Admin Pro Pack for greater control over access and permissions
$15/user per month Unlimited users just $299/month, billed annually
We only bill you for employees. No per-user charges. Your whole organization for one fixed price.
Invite guests for free. If you prefer to pay month-to-month, it’s $349/month.
Try for Free Try for Free
9 [ ] [ ]
What’s included? Absolutely everything.
|A big boost for bootstrappers & small businesses.
We started our business without outside funding, and you probably did too. We know
your money’s precious, and we want to help. That’s why Basecamp is intentionally
affordable for start-ups, freelancers, and small businesses just getting started.
Non-profit or educational discounts?

Yes, we offer discounts for non-profits, and entirely free accounts for teachers and
students (including homeschoolers and alternate education programs). Please
review the discounts page for details and directions.
Risk-free, cancel anytime, no long-term lock-in.
With Basecamp, cancellation is entirely self-serve, no questions asked, no retention
specialists trying to talk you out of it. Cancel any time, no long-term contracts to lock
you in. Simple, straightforward, and fair, just as it should be.
|@ Basecamp What's New? Features Signin
Another 935 organizations
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signed up last week.
Two simple plans, each with a 30-day free trial. No credit card required.
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» PLUS the Admin Pro Pack for greater control over access and permissions


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pageType: Marketing Marketing Marketing Marketing Marketing

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Quick jump to:
# When In Doubt, Be Transparent
# Privacy is Paramount
# Limit Client Meetings
# More # Better
# Meet Clients Where They Live
# How to Build a Client Communication Plan
Do you remember that Clients 101 course you took in school?
Neither do we. Sure, there are plenty of best practices and mountains of case studies
thrown around. But no one ever teaches you how to work with clients. Which is
unfortunate, because clients can be tricky.
Before we wrote a single line of code for our project management software, we were a
web design firm with clients. Lots of clients. And if there’s one thing we learned, it’s that
communication is the key ingredient for happy client relationships.
Here at Basecamp, we’re known for breaking the rules of internal communication. But
when it comes to clients, the rules change. Because communicating with a client is so
much more than words. It’s an experience. One that either delivers value for your client,
or takes it away.

[ ]
Where Mo<t Peoble Get Client
|9
THE BASECAMP GUIDE
TO CLIENT COMMUNICATION
Agency
The Only Client Communication Guide You’ll Ever Need
Looking to improve your client relationships? Check out these five principles for creating excellent client
communication.
August 17, 2022
- -
100% REMOTE COMPANY STRATEGIES FOR AGENCIES
@ Try it for free
|[ ] [ ] [ ] [ ] [ ]

5 Principles for Building an Excellent Client
[ ] [ ]

Communication Strategy:
1. When In Doubt, Be Transparent
There’s nothing worse than delivering a project to spec, only to have it ripped to shreds.
Confusion. Ambiguity. Miscommunication. It doesn’t matter how you got here. If your
client’s not happy, no one is.
While it’s tempting to search for that one root cause of the problem, most failed projects
are the result of many little missteps. As James Clear explains in Atomic Habits, a plane
leaving Los Angeles and heading for New York — if shifted a few slight degrees at takeoff
— will end up landing in Washington D.C.
Small mistakes compound into big failures. Your job is to stop them before they ever
begin.
How? Transparency.
The best way to avoid unsavory client outcomes is to be transparent in your
communication. Questions. Comments. Change Requests. Approvals. When everyone
involved in the project has easy access to every decision and deliverable, there are no
surprises.
Transparency can be challenging. Especially when clients fragment feedback across
meetings, emails, and more. Your best option is to find a tool that makes it easy to
compile client feedback and approvals in one single place.
|]
You may also like...
Project Management Remote Work Entrepreneurship
It’s Not a Race Setting Up a Home Office for Remote People, Not Robots
August 25, 2022 Work October 13, 2022
December 14, 2022
Leadership Productivity Project Management Remote Work
Whether you manage one or Increase your impact with Manage more projects with Learn why remote beats the
one thousand, learn how to these guides on improving less stress using these project office every day of the week,
level up your leadership skills your productivity, and making management tools and tips. and how to make working
and unlock your team’s work a little less crazy. remotely work for you.
potential.
See all articles See all articles See all articles See all articles
@ Try it for free
|@ Basecamp What's New? Features Signin
Home / Articles / The Only Client Communication Guide You’ll Ever Need
[ ] [ ] [ ] [ ]
The Only Client Communication Guide
9
You’ll Ever Need
Looking to improve your client relationships? Check out these five
principles for creating excellent client communication.
August 17,2022 - Agency Yy [ £} in


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appName: adidas

appCategory: Shopping

appTagline: Shop shoes, sports and fitness

companyHqRegion: Europe

companyStage: Public & Mature

platform: android

hotspotType: Tap

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appName: Ten Percent Happier

appCategory: Health & Fitness

appTagline: Calm, relax, insights & sleep

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|12:00 Q41
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SPECIFICATIONS


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12:00 V41
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How can | level up? AN
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minimum points requirement. Once you have enough level
points, you automatically level up.
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points-to-spend. Level points are what help you move up
in the levels, while points-to-spend are points you can use
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points, you get points added to both your level and
points-to-spend balances. Shopping with your
points-to-spend doesn't effect your level points or level.
Discover all the ways you can earn points here.
|12:00 Q41
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|12:00 P41
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|12:00 V41
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SHOPPING BAG A
YMENTS OF $40.33/MO AT 0% APR. Learn more
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|12:00 V40
&« Favorites J
COURSE SESSIONS
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ALL SET?
Mon, Jan 22, 10:30 AM - 10:45 AM
CANCEL BOOK NOW
|12:00 v4n
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MON, JAN 22,10:30 AM - 10:45 AM
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|12:00 v41
< AVAILABLE TIMES
TUE
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MORNING (5)
10:45 AM - 11:00 AM
11:00 AM - 11:15 AM
11:15 AM - 11:30 AM
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AFTERNOON (20)
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|12:00 o4l
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270 Orchard Road #01-02/03/04
Singapore 238857
Singapore
CHANGE
SERVICE DETAILS
Need us to shelter you to our store during rainy days?
Book a pick up service with us and we will send someone
to shelter you at the following location:
The Paragon (in front of Gucci Store)
|12:00 V41
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LOCATION
@ adidas Brand Center Singapore
270 Orchard Road #01-02/03/04
Singapore 238857
Singapore
CHANGE
SERVICE DETAILS
Need us to shelter you to our store during rainy days?
Book a pick up service with us and we will send someone
to shelter you at the following location:
|12:00 o4l
< AVAILABLE TIMES
TUE
16 17 18 19 20 21 22
MORNING (8)
10:00 AM - 10:15 AM
10:15 AM - 10:30 AM
10:30 AM - 10:45 AM
10:45 AM - 11:00 AM
11:00 AM - 11:15 AM
11:15 AM - 11:30 AM
11:30 AM - 11:45 AM
11:45 AM - 12:00 PM
AFTERNOON (20)
|PREPARING YOUR
BOOKING...
—
|12:00 o4l
VERIFY YOUR NAME X
If everything is okay just continue.

NAME

Julian Smith
|12:00 V4l
PICK ME UP
We look forward to seeing you soon.
|12:00 o4l
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YOU ARE GOING
@ adidas Brand Center Singapore
270 Orchard Road #01-02/03/04
Singapore 238857
Singapore
@ Mon, Jan 22, 10:30 AM - 10:45 AM
() Make sure your smartphone battery is charged.
Make sure to bring your ID card, drivers license
or passport to verify yourself.
=) Bring your face mask.
SERVICE DETAILS
Need us to shelter you to our store during rainy days?
Book a pick up service with us and we will send someone
to shelter you at the following location:


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SHOPPING BAG e
MAKE 6 PAYMENTS OF $33.33/M0O AT 0% APR. Learn more
2 PRODUCTS
UP TO 60% OFF NEW SALE ITEMS
Tons of new markdowns have arrived—shop now to get first dibs at fresh
styles for up to 60% off. Only available while supplies last.
SHOP NOW —
$100.00
Samba 0G Shoes :
Size: M 13.5/ W 14.5 - Quantity: 1 °
2 [T
$100.00
Samba 0G Shoes .
Size: M 9.5/ W 10.5 - Quantity: 1 °
“
{ /22: SAVE
TOTAL (excl. tax]) $200.00
CHECKOUT —>
|SAMBA 0G SHOES
é $100.00 { Q?
ozt [3]
M9.5/W10.5 M1

P PayPal  Kiama.

CHECK STORES NEARBY

@ FREE STANDARD SHIPPING + FREE RETURNS & @

EXCHANGES

Born on the pitch, the Samba is a timeless icon of street

style. This silhouette stays true to its legacy with a

tasteful, low-profile, soft leather upper, suede overlays

and gum sole, making it a staple in everyone's closet -

on and off the pitch.

SPECIFICATIONS
|12:00 41
ADDED TO BAG X
<
< oy Samba 0G Shoes
Size: M 9.5/ W 10.5


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