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+.3 Personal Data
Each party agrees to comply with the DPA.
++ Data Export
During the Subscription Term or within 30 days thereafter, Customer may export its
Customer Content from the Service using the export features described in the
Documentation. After this export period, Miro may delete Customer Content in
accordance with its standard schedule and procedures. If Customer elects to
proactively delete its account at any time, all associated Customer Content will be
deleted permanently and cannot be retrieved.
[ [ ]
5. Gustomer Obligations
5.1 Generally
Customer is responsible for its Customer Content, including its content and accuracy,
and agrees to comply with Laws in using the Service. Customer represents and
warrants that it has made all disclosures and has all rights, consents and permissions
necessary to use its Customer Content with the Service and grant Miro the rights in
Section 4.1 (Data Use), all without violating or infringing Laws, third-party rights
(including intellectual property, publicity or privacy rights) or any terms or privacy
policies that apply to the Customer Content.
5.2 Prohibited Uses
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°
TABLE OF GoNTENTS Terms of Service
Terms of Service
] Publication date July 19, 2021
1. Overview
Effective date September 1, 2021
2.The Service
3. Support These are the standard terms of service applicable to all Miro self-serve and
reseller customers. If you have subscribed to an Enterprise Plan, please visit our
4. Customer Content '
5. Customer Obligations
This Miro Terms of Service (“Agreement”) is entered into by and between
6. Suspension of Service RealtimeBoard Inc. dba Miro (“Miro”) and the entity or person placing an order for or
accessing the Service (“Customer” or “you”). This Agreement consists of the terms and
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°
TABLE OF GONTENTS Terms of Service
Terms of Service
] Publication date July 19, 2021

1. Overview
Effective date September 1, 2021

2. The Service

3. Support These are the standard terms of service applicable to all Miro self-serve and

reseller customers. If you have subscribed to an Enterprise Plan, please visit our
Master Cloud Agreement.

4. Customer Content

5. Customer Obligations
This Miro Terms of Service (“Agreement”) is entered into by and between

6. Suspension of Service RealtimeBoard Inc. dba Miro (“Miro”) and the entity or person placing an order for or
accessing the Service (“Customer” or “you”). This Agreement consists of the terms and
conditions set forth below and any Orders. If you are accessing or using the Service on

7. Third-Party Platforms behalf of your company, you represent that you are authorized to accept this
Agreement on behalf of your company, and all references to “you” reference your

8. Technical Services company-
The “Effective Date” of this Agreement is the date which is the earlier of (a)

9. Commercial Terms Customer’s initial access to the Service through any online provisioning, registration or
order process or (b) the effective date of the first Order. This Agreement will govern

) Customer’s initial purchase on the Effective Date as well as any future purchases
19' \/\Io.rrcntles and made by Customer that reference this Agreement. Miro may modify this Agreement
Disclaimers from time to time as permitted in Section 19 (Modifications to Agreement).


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changes related to your profile, easily share your Miro boards from within Slack, and
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12/04/2023

Video chat

Conduct seamless collaborative remote sessions with Miro built-in video chat
without having to maintain two links or switch between apps. Video chat better
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Custom templates

Create and share custom templates to standardize processes and avoid duplicating
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30/03/2023

User access levels on Enterprise Plan

The level of access a user has on your Enterprise Plan depends on their license
type and Miro role. Review our guide below to see what level of access your users
have. User access on the Flexibl

30/03/2023
|On March 21, Miro launched a new Creation toolbar experience for select users. You may see a new + icon at the bottom of this toolbar and some tabs, "Apps" and "Discover" in the rollout X
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|On March 21, Miro launched a new Creation toolbar experience for select users. You may see a new + icon at the bottom of this toolbar and some tabs, "Apps" and "Discover" in the rollout X
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O Tools 20 Sharing boards and inviting collaborators
U Sharing boards * 16 In Miro, you can share your boards with collaborators anywhere. There are several
. ways to invite users to your boards. Let's take a closer look at each of them. How to
[J Working on the board 15 o
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([J Learn how to manage user access on
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specific audience? Admins can customize the default sharing settings for boards
U Troubleshooting ' 6 and projects you and your team crea
(J Apps for devices 5 23/01/2023
[J Getting started as a Miro Admin 5 .
9 Who can share a Miro board
JlIntegrations with Microsoft Teams = 5
By default, when you invite members of your team to edit your boards, they can also
change how the board is shared , invite new members and change access levels
(view, comment, edit) of existin
11/04/2023
Templates
|On March 21, Miro launched a new Creation toolbar experience for select users. You may see a new + icon at the bottom of this toolbar and some tabs, "Apps" and "Discover" in the rollout X
panel. We're piloting this new experience for select users to improve the Miro experience overall. We will be introducing this feature to all users soon, please check back for more details.

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m i ro | ACADEMY Verified badges Catalog Go to Miro »
Mapping and

diagramming in Miro

Simplify ideation and creation for your next mapping and diagramming project. Learn how you

can use Miro for every step of your creation process.

0:42
Mapping and diagramming in Miro
» o2 e0—m (g ) ¥ T
About This Course
|m i ro | ACADEMY Verified badges Catalog Go to Miro »>
Miro Verified
Miro Verified achievements are digital badges that recognize your skills with
Miro. Start earning and sharing today.
45 MINS 45 MINS 45 MINS
Miro Mapping & GCollaborative
essentiqls diugrqmming meetings
VERIFIED VERIFIED VERIFIED
SKILL SKILL SKILL
[ ] [ ] [ ] [ ]
Miro essentials Mapping & Gollaborative
Learn essential Miro skills - from creating diqgrqmming meetings
content to collaborating with others. Build . d di . Build skills i inq desian. facilitati
Earn the badge by completing the uild your mapping and diagramming uild skills in meeting design, facilitation,
. . skills with Miro. Earn the badge by and outcome management. Earn the
course and passing a short quiz. . ; .
completing the course and passing a badge by completing the course and
Earn badge - short quiz. passing a short quiz.
Earn badge » Earn badge »
|- e
0:42
Mapping and diagramming in Miro
» 042 60— (cg «) £ O

About This Course
By the end of this course you will be able to:

¢ Plan: Curate all relevant information, no matter what the medium

¢ Create: Design presentation-worthy diagrams

* Refine: Collaborate with others and apply feedback

¢ Share: Export and present diagrams

¢ Action: Turn a diagram into actionable next steps
This course is part of a learning path. Take the Mapping and diagramming learning_path to earn your
Mapping and diagramming badge.


Miro for Startups

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“In a startup where there’s 3x as much work as there are “Miro helps you to make sense of your ideas. Also, when |
people and everyone wears multiple hats, Miro helps us organize a workshop, people do not have to know Miro
make sense of our business. We can brain dump beforehand. It takes five minutes to onboard them.”
everything that KETS needs to do onto the page, and
then organize it so we're working on the most important — Thomas Pitou, Senior Product Designer
things.”
— Chris Erven, Co-founder and CEO
ungork @ tally
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Early stage Scale-up?

startup? Get up

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$1°<?° discount!

credit to

get going.
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Experts Directory

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Digital Transformation Design Thinking Germany Worldwide
Behaviour Change Design Sprints Design Sprints Business Vision and Strategy
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solve your toughest challenges
Digital Transformation Innovation Design Thinking
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Publish on Miroverse with even more ease Bugs and improvements

Enjoy a more user-friendly experience with our redesigned template * Desktop App Miroverse improvements:

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Position detail

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Advi S I G ltant
Customer Experience | LONDON, UK
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|Similar job

Enterprise Customer Success Manager (DACH) Customer Experience | London, UK
Portfolio Customer Success Manager (DACH) Customer Experience London, UK
Renewals Manager Customer Experience London, UK
Strategic Customer Success Manager (DACH) Customer Experience | London, UK
Strategic Customer Success Manager - Professional Service Providers Customer Experience | London, UK
@ Back to open positions
|About the role
Miro is seeking a highly motivated and experienced Advisory Services
Consultant to join our fast-growing and dynamic Professional Services
team. As an Advisory Services Consultant you will be responsible for
providing strategic guidance and hands-on help to Miro’s customers,
speed time to value, drive faster innovation and maximize their ROI. You
will serve as a highly visible Miro platform product authority and a
Trusted Advisor to our customers.
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What you’ll do
» Help customers set vision and urgency for change
» Build alignment between IT and Business Partners on the need for and value
of Miro
« Assess the current state and build a prescriptive roadmap to the desired
future state
» Prepare people for and help lead them through change, rooted in human-
centered change principles
» Co-create and implement a lightweight governance model focused on
empowering people to co-create and drive better innovation and employee
engagement.
» Lead design thinking workshops and help with guided use case development
» Design use-case prototypes to accelerate desired business outcomes, build
and scale at customer’s direction
« Provide prescriptive recommendations to help customers simplify their
collaboration tech stack
» Advise and mentor diverse customer teams in Agile transformation principles
|o l o
Q Job title or keywords All departments v All locations v

For example: software engineer,product manager

Advisory Services Consultant Customer Experience London, UK
Advisory Services Consultant Customer Experience Amsterdam, NL
Cloud Foundations and Network (Infrastructure) Engineering | Amsterdam, NL
Customer Support Team Lead Customer Experience Yerevan, AM
Engineering analyst Engineering Amsterdam, NL
Engineering Manager Backend (Core Product Foundation) Engineering | Yerevan, AM


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