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@ intercom Response Time: Vol. 27 Subscribe
T ° . 1 7 KATE SUGRUE
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Product Principles lead to impersonal language. One phrase I'd like to see retired is “escalate an
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Al & AUTOMATION — 4 MIN READ CUSTOMER SERVICE — 25 MIN WATCH Al & AUTOMATION — 20 MIN WATCH CUSTOMER SERVICE — 16 MIN WATCH
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X Project Instructions
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NOTE: To download the course files
and resources go to the Projects
Tab (next to the community tab) in this
course and take a look to the lower
right, for a downloadable zip file that
contain the course outline and student
projects (in the course resources folder
of the .zip file)
If anyone has troubles accessing the
files or unzipping them you can always
get them on my google drive
unzipped. / just ask that you do not share
this link with anyone outside of the class.
The course outline and student project
document will contain all of the student
projects you are tasked with
throughout this course (optional, but still
worthwhile to practice your newly learned
skills!). It will also guide you on when to
start tacklingstasee=pseiestssbhere will
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Lessons Projects Discussions
Project Instructions
NOTE: To download the course files
and resources go to the Projects Tab (next to
the community tab) in this course and take a
look to the lower right, for a downloadable zip
file that contain the course outline and
student projects (in the course resources
folder of the .zip file)
Download Resources
16 Resources
857 KB


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Lessons Projects Discussions
Graphic Design Masterclass: Learn
GREAT Design
38.3K Students
NOTE: To download the course files and
resources go to the Projects Tab (next to the
community tab) in this course and take a look to...
Show All
£ Lindsay Marsh
5 Over 500,000 Design Student...
147 Lessons (19h 43m) @
Download All
1. Class Preview
5:05
2. IMPORTANT! The Course Guide
& Resources
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Lessons Projects Discussions
Graphic Design Masterclass: Learn
GREAT Design
38.4K Students
NOTE: To download the course files and
resources go to the Projects Tab (next to the
community tab) in this course and take a look to...

: Lindsay Marsh

Over 500,000 Design Student...
147 Lessons (19h 43m)
Downloading...

1. Class Preview av,
5:05
IMPORTANT! The Course Guide

(») & Resources (1)
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Lessons Projects Discussions
Graphic Design Masterclass: Learn
GREAT Design
38.4K Students
NOTE: To download the course files and
resources go to the Projects Tab (next to the
community tab) in this course and take a look to...
: Lindsay Marsh
Over 500,000 Design Student...
147 Lessons (19h 43m)
Downloading...
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5:05
IMPORTANT! The Course Guide
(») & Resources


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Lessons Projects Discussions
Graphic Design Masterclass: Learn
GREAT Design
38.3K Students
NOTE: To download the course files and
resources go to the Projects Tab (next to the
community tab) in this course and take a look to...
Show All
£ Lindsay Marsh
5 Over 500,000 Design Student...
147 Lessons (19h 43m) @
Download All
1. Class Preview
5:05
2. IMPORTANT! The Course Guide
& Resources
|9.41 all ¥ @8
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P
Lessons Projects Discussions
Graphic Design Masterclass: Learn
GREAT Design
38.3K Students
NOTE: To download the course files and
resources go to the Projects Tab (next to the
community tab) in this course and take a look to...
Show All
(&4 Lindsay Marsh
3 Over 500,000 Design Student...
147 Lessons (19h 43m) @
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Ultimate Photography Course (Using iPhone)
Benjamin Dizdarevic
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Lessons Projects Discussions
Project Instructions
NOTE: To download the course files
and resources go to the Projects Tab (next to
the community tab) in this course and take a
look to the lower right, for a downloadable zip
file that contain the course outline and
student projects (in the course resources
folder of the .zip file)
Download Resources
16 Resources
857 KB
|9.41 all ¥ @
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everyone can explore Tasks, Calendar, and Home for free.
Read more
|4
G Evel'note Why Evernote Solutions v Explore v Pricing Login
Historically, Evernote Tasks, Calendar, and Home customization have only been
available with Evernote Personal, Professional, and Teams subscriptions.
We're currently working on several exciting changes and improvements to these
features—in the meantime, everyone can explore Tasks, Calendar, and Home for free!
We encourage you to explore all the ways these features can improve your note-taking,
organization, and productivity. %
Some recent feature Improvements

e Tasks: We're bulking up Tasks with a full-screen view that includes multiple tabs,
and two helpful new fields: description and priority. Share your feedback!

e Calendar: We've introduced a native Evernote Calendar for anyone who wants to
use the feature without connecting a Google or Microsoft Outlook calendar. We're
also exploring two-way sync, so that events created in Evernote reflect directly on
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e Home: While there are no improvements to Home personalization in the roadmap
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Take your Evernote experience to the next level

With this change, Evernote Free users can try some of Evernote’s most exciting features
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¢ (Near) limitless note creation. Free accounts are limited to 50 notes and 1
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notebooks.


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« Messenger Web M Learn v
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Edit keyword response

screenElements: Chip Table

screenKeywords:
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&
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Creating a custom action

pageType: Application Application Application Application Application Application Application Application

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Settin gs Set up identity verification on all platforms to prevent third parties from impersonating logged-in users. Set up identity verification.
I:? Q_ Search % K 2, Custom Actions

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7 JDM DATA > M8 Setting up a Custom action W Using Custom actions in workflows W 5 great ways to use Custom actions and objects in workflows & Take a tour

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=l Response N
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Editing bot identity

screenPatterns:
Acknowledgement & Success
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screenKeywords:
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Automation @ Settings
I:? Workflows 3
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If a customer hasn't replied in 3 minutes, the conversation will be automatically closed. Further replies will re-open the conversation.
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a This is how Fin Al Agent and Workflows will appear to customers
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9 Name
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[_] f\; Auto-close abandoned workflow conversations >
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9 Name
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[_] f\; Auto-close abandoned workflow conversations >
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Enabling away mode

screenKeywords:
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Q Turn off away mode and stop reassigning_replies
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| E? Your inbox 3 @O Jane Smith Example: PDF export broken % e+ @ Snooze  Submitted @ Al Copilot Beta  Details [2 (D
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