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BOOking @® Countries Home Our Story Multimedia Leadership Archive
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4 12 May 2021
Douze Points...and Rave Reviews: Booking.com Reveals Alternative
Eurovision Song Contest 2021 Leaderboard
Unique leaderboard combines both traveler reviews and latest betting odds - dubbed ‘Tour-O-Vision’ “Tour-O-
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Booking.com shines light on travelers’ optimism and hope on the horizon
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~ ] L about traveling in 2021 thanks to news of successful COVID-19 vaccines 64% say travel is more important to
1% them now than before the...
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|BOOking ® Countries Home Our Story Multimedia Leadership Archive
Booking global - Archive (news) Q
X ~ . hEE uxd ] 01 June 2023
'3 g%l Booking.com Reveals the Contrasting World of Caution and Confidence Contact
4 . for LGBTQ+ Travelers in 2023 Booking.com Media
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L4 ’ I™ Booking.com and Disney Invite Travelers To Be “Part of Their World” This Follow Us
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Booking.com, along with spokesperson ... For more information on permissions to
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19 April 2023 using on your own platform.
For the Third Year Running, Booking.com Announces it is the Official
SO UNRZLO Pl Travel Partner of the Eurovision Song Contest 2023
Amsterdam — 19 April, 2023 — Leading digital travel platform, Booking.com, is pleased to announce its renewed
partnership with the European Broadcasting Union, to become the Official Travel Partner of the 2023 Eurovision
Song Contest for a third year...
Read more
\..) R (( 5‘g§ 17 April 2023
S8 Ny e( N Cost vs Conscience: Booking.com Delves into the Dilemma Dividing
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si i i 76% of travelers say they want to travel more sustainably over the coming 12 months, while the same amount say
. the global energy crisis and rising cost of living is impacting their spending plans Nearly half (49%) of travelers
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- : - Booking.com Announced as Major Partner and Exclusive Digital Travel
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4 SYDNEY, 12 JANUARY 2023 - Booking.com, one of the world’s leading digital travel companies, today
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@ created an ultimate overnight Manchester experience for Derby Day - whether a Red or a Blue.Constructed
= especially for the big match on Saturday Ja...
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s, 15 November 2022
a7 i « Booking.com Celebrates One Year of Travel Sustainable with New
& By Product Features for Accommodations, Rental Cars and Flights
= Three levels are being introduced to the Travel Sustainable program for accommodations, in addition to special
& X * ,_ badging to highlight properties with third-party certifications400,000+ accommodations globally now being
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B 1) 17 October 2022
AR Booking.com’s Seven Predictions for the Creative Reimagination of Travel
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& i‘ AMSTERDAM, 17 OCTOBER 2022 — People around the world are feeling overwhelmingly more optimistic about
i4 T A traveling in 2023 compared to 2022 and, despite some current instability felt globally, nearly three quarters (72%)
& report that traveling will alway...


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Looking for Credit Repair Specialist o Availability Badge /'
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Your overview ¢y 5.0 $75.00/hr (=) 14jobs
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sized businesses. Whether you're trying
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% * I'mexperienced in HTML and CSS 3,
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« [Pll fully project manage your brief
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¢ Regular communication is really
important to me, so let’s keep in touch!”
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S 1200  /hr

Total amount the client will see.
10% freelancer service fee
This helps us run the platform and provide services like payment protection and $ -1.20 /hr
customer support.
You'll get

. . . S 1080  /hr
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3

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7 ot manuaTy 7> i how you stand out from
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Languages ¢
Jane Smith
9 Singapore, Central Singapore English: Native or Bilingual
11:32 AM local time Spanish: Fluent
Professional Virtual Assistant =/
Highly skilled and motivated virtual assistant with a proven track record of providing exceptional administrative support. Excellent /
communication skills, exceptional attention to detail, and a strong ability to prioritise tasks effectively. Dedicated to delivering
outstanding results and exceeding client expectations.
$1200 5
Hourly rate
|)
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10/15
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2/15
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t ! |
\ I~ i
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8/15
Clients like to know what you know - add your education here.
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~ ABC University 2|
E Bachelor of Arts (BA) of Business Administration
- R 2014 -2018
|upwork ®
4/15
i 2
And how would you like to work?
Everybody works in different ways, so we have different ways of helping you win work. You can select multiple
preferences now and can always change it later!
v v +
. r— = ‘
) & )
I’d like to find opportunities I’d like to package up my work I'd like Upwork to act as a
myself for clients to buy recruiter
Clients post jobs on our Talent Marketplace™: you can Define your service with prices and timelines: we'll list it Once you've been here for a while, our Talent Scout™
browse and bid for them, or get invited by a client. in our Project Catalog™ for clients to buy right away. service might recruit you directly for a client.
I'm open to contract-to-hire opportunities - Start with a contract, and later explore a full-time option with the client
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7/15
L] L]
If you have relevant work experience, add it here.
Freelancers who add their experience are twice as likely to win work. But if you’re just starting out, you can still create a great profile. Just head on to the next page.
i Customer Service 4 i Virtual Assistant 4
Representative ABC Solutions
XYZ Company March 2019 - March 2023
September 2017 - February 2019 California, United States |
Remote, United States Provided comprehensive administrative support
Interacted with customers via phone, email, and to the company's executive team, including
chat to address inquiries, resolve issues, and calendar management, travel arrangements, and
provide exceptional customer service. expense reportlng. o
Managed and maintained customer accounts, Managed email correspondence, filtering and
e .. . ' . N raannndina tn inAtiirie] in a timelv manner
Back Next, add your education
|upwork ®
13/15
L] L]
What are the main services you offer?
Choose at least one service that best describes the type of work you do. This helps us
match you with clients who need your unique expertise.
Accounting & Consulting >
Admin Support > T,AR/VR & Game Art
Customer Service >
Data Science & Analytics >
Design & Creative >
Engineering & Architecture >
IT & Networking >
Legal >
Sales & Marketing >
Translation >
Web, Mobile & Software Dev >
Writing >
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|upwork ®
1/15
Nearly there! What work are you here to do¢
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ones we've suggested, or start typing to pick more. It’s up to you.
Your skills
Enter skills here
et s “Upwork’s algorithm will
Suggested skills recommend specific job
+ Virtual Assistance + Professional Tone + Receptionist Skills posts to you based on your
skills. So choose them
carefully to get the best
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|upwork ®
6/15
Got it. Now, add a title to tell the world what you do.
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Your professional role
Software Engineer | Javascript | iOS
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10/15
L] (]

Looking good. Next, tell us which languages you speak.
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Language Proficiency

English (all profiles include this) Native or Bilingual ~

Spanish v Fluent v i
|upwork ®
3/15
L] ’ L] [ ]
Got it. What'’s your biggest goal for freelancing?
Different people come to Upwork for various reasons. We want to highlight the opportunities that fit your goals best
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To earn my main To make money on the To get experience, for a I don't have a goal in
income side full-time job mind yet
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Hey Jane. Ready for your next big
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g e 3
fo\ Answer a few questions and start building your profile : i
Sasheen M.
Apply for open roles or list services for clients to buy Customer Experience Consultant N
¢y 50 $65.00/hr (5 14jobs

® Get paid safely and know we're there to help “UpWOI'k has enabled me to increase my

rates. | know what I'm bringing to the table

and love the feeling of being able to help a
It only takes 5-10 minutes and you can edit it later. We'll save as you go. Variety of clients.”
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13/15
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What are the main services you offer?
Choose at least one service that best describes the type of work you do. This helps us
match you with clients who need your unique expertise.
Accounting & Consulting >
Admin Support > 5 Data Entry & Transcription Services
Customer Service > Market Research & Product Reviews
Data Science & Analytics > Project Management
Design & Creative > Virtual Assistance
Engineering & Architecture >
IT & Networking >
Legal >
Sales & Marketing >
Translation >
Web, Mobile & Software Dev >
Writing >
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6/15
Got it. Now, add a title to tell the world what you do.
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Your professional role
Professional Virtual Assistant
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14/15
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Conducted research on industry trends, competitors, and potential business opportunities.
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Handled data entry tasks, ensuring accuracy and efficiency.
Customer Service Representative | XYZ Company AN
September 2017 - February 2019
Interacted with customers via phone, email, and chat to address inquiries, resolve issues, and provide exceptional customer service.
Managed and maintained customer accounts, updating information and processing requests.
Collaborated with cross-functional teams to ensure prompt and accurate resolution of customer concerns.
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Opportunities history

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appTagline: The largest selection of hotels, homes, and holiday rentals

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Use non-refundable and more flexible rates to attract more guests
We noticed you're not offering non-refundable rates or flexible rates with free cancellation for 7 days or
more.
Partners who add both of these base rate plans to their property tend to see a higher share of total
bookings on our site. Without them, any other pricing opportunities or rate plans you implement may be less
effective.
+/ Completed on Jun 11 2023
Get more bookings from your highest demand markets
You can now easily identify your highest demand markets using inbound booking data for countries you can
target. Take a look at your recommended markets and set country rates to attract more bookings.
/ Completed on Jun 11 2023
Provide a temporary 20% discount and get your first bookings faster
After three bookings or 90 days, whichever comes first, your price will go back to your original price. You
can also turn the deal off sooner.
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|If you don't have a front desk — don't worry! We'll ask guests to share their arrival time so you know when to
# Improve your performance expect them.

Based on the last 30 days

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simpler.
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VA with Recruiting experience using Indeed
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Peter R.
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Editing property layout

pageType: Application Application Application Application Application Application Application Application Application Application

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How NWI Group Cut Admin Costs and
Optimized Spend with Booking.com for
Business
Getting a Handle on Travel Billing and Expenses Tipped the Scale for this Weighing
and Instrumentation Measurement Specialist. G R O U P

The Challenge
Australian weights and measures equipment, technology and services provider NWI Group wanted to make a change in how its employees booked and expensed
travel. The company lacked a centralized booking platform and employees arranged business trips using their own preferred methods.
This way of handling travel made it difficult to consolidate and analyze NWI's spend and to identify potential savings opportunities.
The accounts team also spent a significant amount of time reimbursing employees for expenses incurred on their personal credit cards. Delays in expense claim
filings sometimes led to project cost overruns, as well as missed opportunities to bill expenses back to a client. NWI Group needed an easy-to-use,
comprehensive solution that would bring all of its travel expenses under one umbrella. Beyond that, the company also wanted a partner that would deliver a high
standard of service and support.

The Solution
|Booking.com Product Solutions Pricing Resources == Signin
cards.
NWI Group's service managers, who arrange travel on behalf of multiple employees on their teams, are also happy to be rid of time-consuming, unwieldy booking
processes thanks to Booking.com for Business.
NWI Group employees are happy to no longer be using personal credit cards to book travel. "That reduces their stress in waiting for those expenses to be repaid,"
said Jonathon Moraitis. "Our employees are the lifeblood of our company, so making sure they're happy is critical."

“"At NWI Group, we strive to stand out amongst our competitors in the high level of service that we provide to

our customers, and we expect the same from our vendors as well. We couldn't be happier with the level of

support and the ease of use from Booking.com for Business.”

Jonathon Moraitis, General Manager, NWI Group

Interested in cutting costs on business travel like NWI Group did?
Join Booking.com for Business today.
[ ]
|Booking.com Product Solutions Pricing Resources = Signin
Home > Case Studies
Case Studies
Read how NWI Group, a weighing and instrumentation measurement specialist,
saved time and money by migrating its teams to a single travel platform with
Booking.com for Business.
ST


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Responsiveness in the past 90 days Responsiveness can
help your business.
Responding to invitations
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[o) started more often and more
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General info

screenKeywords:
Host type selection
@ Action required
Please provide the following info before June 23, which is 14 days from the date this property was
registered. If no action is taken by this date, you'll be automatically categorized as a private host.
To comply with consumer authority commitments, we need the following info from partners so we can tell
guests whether the property they're staying at is run by a professional or private host.
For more info, read this Partner Help article.
Which option describes you best?
O Professional host
Any party who rents out a property or properties for purposes relating to their trade, business, or profession (e.g.
this is your main business, you're a property management company, collect VAT, have a business name, etc.)
O Private [ Non-professional host
Any party who rents out a property or properties for purposes outside their trade, business, or profession. (e.g.
this is a side business, you only rent out occasionally, etc.)
Partner Liability Insurance
V' You're enrolled in the program.
Our Partner Liability Insurance program gives protection of up to $ 1,000,000 against third-party lawsuits
or liability claims for bodily injury or property damage incurred during the dates of a reservation made
through Booking.com. You can opt in or out of this program anytime. Find out more about Partner
Liability Insurance.
|:| | want to opt out of the Partner Liability Insurance program
|BOOklng.Com | Sunny Mobbin - 10220824 © Search pages and reservations ~ Q g @ @
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Home Rates & availability v Promotions  Reservations v Property 5 v Opportunities 21 v Inbox 1 v Guest Reviews v Finance v Analytics v
General Info
Property name:
Sunny Mobbin
Change property name
Property address:
1226 University Drive
Property location:
37.451442563305, -122.187620425131 (on Google Maps and OpenStreetMap)
Property status:
Open your property
Host type selection
@ Action required
Please provide the following info before June 23, which is 14 days from the date this property was
registered. If no action is taken by this date, you'll be automatically categorized as a private host.
To comply with consumer authority commitments, we need the following info from partners so we can tell
guests whether the property they're staying at is run by a professional or private host.
For more info, read this Partner Help article.
Which option describes you best?
O Professional host
Any party who rents out a property or properties for purposes relating to their trade, business, or profession (e.g.
|BOOklng.Com | Sunny Mobbin - 10220824 © Search pages and reservations ~ Q g @ @
Ul O
o) = N = 7 5 = \V 5 all
Home Rates & Availability v Promotions  Reservations v Property 5 v Opportunities 17 v Inbox v Guest reviews v Finance v Analytics v
Property page score Pending actions
@ Confirm property location General info
To ensure we maintain a high standard of quality for the properties o1 ur o .
VAT/tax/charges All done! Notifications will show up here when new tasks
property.
come up.
¢ Self-verify your property’s location by Letter code. Photos
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Property layout
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Room amenities n bookings again
@ Non-refundable rates are still unavailable : .
Your profile Your property is currently closed but it's ready
Right now guests can only book your property if you set up flexible re u'll to be reopened for guests.
be able to set up non-refundable rates. View your descriptions
Open property
Add flexible rates now Messaging preferences
Sustainability practices m Add more photos of your place X
(D Add your payout details 10+ photos of your place - including outside
shots — can increase your bookings
Add your bank account details to ensure you can start accepting reservations from guests. Once your details are
verified, you'll be able to open for bookings. Add photos
Add bank details
Manage your property on the go! X
Always know what's happening with your
. property. Get live updates, instant notifications
i ?
Sunny Mobbin Is this page helpful? ¢/ | (1 from your guests and keep track of your
reservations with our Pulse app for iOS and
Android.
Learn more about Pulse
Reservations  Today < View all reservations


Setting a reminder

screenKeywords:
ﬁ Improve your performance

Based on the last 30 days Reduce check-in hassle: let guests know if you have a 24-hour front desk

Conversion ° Take the hassle out of check-in by letting guests know if they can arrive anytime.

Page views ° If you have a 24-hour front desk where guests can check-in, simply enable this feature and we'll let them
know that they can arrive at your place, 24/7.

Availability °
If you don't have a front desk — don't worry! We'll ask guests to share their arrival time so you know when to

Ranking ° expect them.

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Some guests might not have a credit card or might not want to use it. For customers living in your home
country, you can offer a simplified booking process that doesn't require credit card details.
Fill your empty rooms from 9 am - 4 pm today by simplifying same-day bookings
Same-day guests book more often and cancel less on average, making them ideal to fill your empty beds.
Not asking these last-minute bookers for credit card details streamlines the reservation process and
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|ﬁ Improve your performance

Based on the last 30 days Reduce check-in hassle: let guests know if you have a 24-hour front desk

Conversion ° Take the hassle out of check-in by letting guests know if they can arrive anytime.

Page views ° If you have a 24-hour front desk where guests can check-in, simply enable this feature and we'll let them
know that they can arrive at your place, 24/7.

Availability °
If you don't have a front desk — don't worry! We'll ask guests to share their arrival time so you know when to

Ranking ° expect them.

Average daily rate ° © Maybe later

Cancellations °

Length of stay °
Confirm your property's total number of rooms

Reduce workload °
We're reaching out to all our partners to make sure we have an accurate understanding of their properties.

All topics Add the total number of rooms your property has to your building information on the Facilities & Services
page.
Attract domestic customers by enabling room reservations without credit cards
Some guests might not have a credit card or might not want to use it. For customers living in your home
country, you can offer a simplified booking process that doesn't require credit card details.
Fill your empty rooms from 9 am - 4 pm today by simplifying same-day bookings
Same-day guests book more often and cancel less on average, making them ideal to fill your empty beds.
Not asking these last-minute bookers for credit card details streamlines the reservation process and
ancnliracnac tham ta ~chnance valir nroanariy
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Average daily rate [ - © 4

Cancellations °

Length of stay °
Attract domestic customers by enabling room reservations without credit cards

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Some guests might not have a credit card or might not want to use it. For customers living in your home

All topics country, you can offer a simplified booking process that doesn't require credit card details.
Fill your empty rooms from 9 am - 4 pm today by simplifying same-day bookings
Same-day guests book more often and cancel less on average, making them ideal to fill your empty beds.
Not asking these last-minute bookers for credit card details streamlines the reservation process and
encourages them to choose your property.
Fill your empty rooms by simplifying next-day bookings
Last-minute travelers are the perfect solution to empty rooms. You can encourage next-day bookers to
choose your property by not asking for their credit card details, making the reservation process even
simpler.


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Marek Krajecki - You can change the room to open status in the Extranet Chisanga Mwelwa - POO
CUSTOMER SERVICE
yourself. (2]
17 Replies - 1 month ago
[1{1) 0 D Reply 1 day ago
Thomas Loughlin - Ask Me Anything:
Sustainability with Thomas Loughlin,
i . ?
° Kostandin Papa - How can | do that ? Sustainability Manager - Supply at
Booking.
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10 Replies * 1 month ago
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Y o O Reply 1 GEY EED Explore topics
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Home > Global Partner Community > Property management > Booking is showin me is sold out but | got only 14 night booking
Kostandin Papa - u About Property management
Share knowledge on managing your property,
bug report - new listing facilities and amenities, listing information, and
more.
Booking is showin me is sold out but | got only 14 night
booking
Ho can | reset the calendar available day’s because is showing me sold out and a have only 14
days booking
Posts in this topic
Inactive user - Blocking a Guest from
Booking in Future
3 Replies - 17 Views - 1 day ago 19 Replies - 1 month ago
A A . Chi Mwel - POOR
Marek Krajecki - You can change the room to open status in the Extranet isanga Mwelwa - POO
CUSTOMER SERVICE
yourself. (2]
17 Replies - 1 month ago
Thomas Loughlin - Ask Me Anything:
Sustainability with Thomas Loughlin,
i o 2
Kostandin Papa - How can | do that ? Sustainability Manager - Supply at
0 D Reply 1 day ago Booking.com
10 Replies * 1 month ago
Kostandin Papa - Wen im Show more
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|Top 10 tags
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= v = v g v

Property management
I have been logged out of 1) Property management  feature request res... Property management
other account minimum nights Checking in and out specific days
| cannot remember the password and when hello, i would like to set a minimum number Hello everyone, | wondered if anyone can
| ask for a link to be sent there is no link of nights for my booking - how/where do i help me with a problem | seem to be having.
sent. | have been struggling for weeks! | do it? thanks for your feedback During the summer period ( June Until End
need to edit my listing urgently. August ) | have a minimum of 7

Lizette Parker william fetsch laura talamoni

27 Mar 2023 27 Mar 2023 29 Nov 2019
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L] o
new listing
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Help center

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