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pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing

screenKeywords:
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WHAT IS FRONT? CAPABILITIES
Product overview Collaboration Knowledge Base
Learn how Front helps build stronger customer Work more efficiently with next-level team Resolve customer inquiries faster and unlock
relationships and operational efficiency coordination deflection to scale your support
Frontin 2 min Workflow automation Live chat
See how Front keeps all responses fast, accurate, Organize, route, and resolve communication at Support customers in real time on your website or
and human scale app and automate flows with chatbots
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Learn more about our product -

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Work more efficiently with next-level team coordination Organize, route, and resolve conversations at scale
Omnichannel inbox - Analytics >

Manage shared inboxes for all channels in one place Inform decisions with team workflows, insights, and team performance
Knowledge Base - Live chat >

Resolve customer inquiries faster with smart deflection Support customers on your website or app in real time
Integrations & APl >

Seamlessly connect other systems to sync data, context, and channels


Switching to dark mode

appName: Front

appCategory: Business

appTagline: Customer operations platform

companyHqRegion: US & Canada

companyStage: Growth Stage

platform: web

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Landing page

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Landing Page
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pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing

screenKeywords:
' Front Product Solutions Pricing Resources Contact Us Sign In Try for Free Request a Demo
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Searching Help

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B How to choose between creating a Google Group or a Gmail user - Edited 7 months ago
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B Configuring Google Workspace accounts to send via Gmail SMTP Relay Edited 8 months ago
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B How to connect your Zoom - to Front Edited 6 months ago
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|B How to export your team's Front - data Edited 5 months ago
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EXPLORE LEARN CONNECT
Blog Guides & Webinars Integrations Directory
Stories that focus on building stronger customer Sign up for trainings, watch videos, and Customize Front for your business with 110
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Status

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App ? v Real time events 7 v
API and integrations ? v Push notifications ? v
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Gmail ? v 0365 ? v
Facebook ? v Twitter ? v
Twilio 7 v Other channels ? v
Front chat ? v Calendar ? v
Analytics 7 v Knowledge Base ? v

+ Operational = Degraded Performance A Partial Outage % Major Outage # Maintenance
« Incident History Powered by Atlassian Statuspage
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|P
Front
Incident History
< February 2024 to April 2024

April 2024
No incidents reported for this month.
March 2024
[eu-west-1][by_company_00004] Front inaccessible
This incident has been resolved.
Mar 13, 14:01 - 15:55 UTC
[us-west-2][by_company_00004] Front is not responsive
This incident has been resolved.
Mar 12, 17:05 - 16:56 UTC
February 2024
Intermittent API errors
Front has resolved this incident. It was caused by a large unexpected increase in web traffic. We have put additional
safeguards in place and will continue to monitor the application for any errors.
|F

Front
App ? v Real time events 7 v
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Gmail ? v 0365 ? v
Facebook ? v Twitter ? v
Twilio 7 v Other channels ? v
Front chat ? v Calendar ? v
Analytics 7 v Knowledge Base ? v

+ Operational 2 Degraded Performance A Partial Outage % Major Outage 4 Maintenance
|inciaent misiory
< February 2024 to April 2024
April 2024
No incidents reported for this month.
March 2024
[eu-west-1][by_company_00004] Front inaccessible
This incident has been resolved.
Mar 13, 14:01 - 15:55 UTC
[us-west-2][by_company_00004] Front is not responsive
This incident has been resolved.
Mar 12, 17:05 - 16:56 UTC
February 2024
Intermittent API errors
Front has resolved this incident. It was caused by a large unexpected increase in web traffic. We have put additional
safeguards in place and will continue to monitor the application for any errors.
Feb 18, 18:00 - 19:10 UTC
Partner Incident Impacting New Facebook and Instagram Channels
This incident has been resolved.
Feb 16, 02:31- 02:33 UTC
« Current Status Powered by Atlassian Statuspage


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App store
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Billing
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M Mobbin ~
Teammates
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Inboxes
Channels
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Views
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Sianatures
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Personal Q' Search teammates, inboxes, rules, tags, and more
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Side panel URL * @ Plugins
fle company ~ ) ‘

https://mobbin.com/about Plugins allow you to embed
Workspaces ; \

P Add your Side panel Ul link a web app into Front's
Teammates sidebar. Using the Plugin
Teammate groups Components SDK, your app can interact

with Front by automatically
Company rules L
retrieving records for the
Custom fields access to user's current
Company tags @ None v conversation, applying
Imports Camera links or tags, or even
. creating message drafts.
App store Clipboard 9 9
Preferences Fullscreen
Billing Microphone
Deliverability Display Capture
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Teammates
Roles and permissions
Time off and shifts
Inboxes
Channels
Tags
Views
Message templates Cancel
Sianatures
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Sending a test mail

screenKeywords:
o 8 8 J : # Setupguide (@ & [€)
Sequences
Test email sent to jsmith8@content-mobbin.com X : . i il.
@ Personal VIP Support (] j From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . ;
(1) Define recipients list Send date and time
© stage A 4/15/2024 at 12:00 PM
@ Add stage Subject
Solve refund issue
Hi dear,
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account you provided when requesting the refund within 3 business days, you can contact us again.
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© Attach files Send a test email
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|@ 8 8 J B [ & Setupguide (@ & 6B
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@ Personal VIP Support Vi From: help.mobbin@gmail.com Delete sequence
M Mobbin . - 3 .
(1) Define recipients list Send date and time
@ sStage A 4/15/2024 at 12:00 PM
@ Add stage SEbices
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Hi dear,
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account you provided when requesting the refund within 3 business days, you can contact us again.
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Yol jsmith8@content-mobbin.com
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|o 8 8 J : # Setupguide (@ & [€)
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@ Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Solve refund issue
Hi dear,
The refund will be processed manually outside the system. If the funds have not been deposited into the bank
account you provided when requesting the refund within 3 business days, you can contact us again.
Sans-Serif 14 A K4 B I U S =Z @9 9 T«
© Attach files Send a test email
You can use variables that will be replaced dynamically. Learn more
Add stage Start sequence
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Creating a sequence

screenElements:
Dialog
Text Field

screenElements:
Breadcrumbs
Dialog
Text Field

pageType: Application Application Application Application Application Application Application Application Application Application Application Application Application

screenKeywords:
o 8 8 J : # Setupguide (@ & €
Sequences
@ Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Refund not received
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-~ o Send a test email
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+ New from draft Add stage Start sequence
= Finance
0 folders ¢ 2 templates
Create account issue
Hi there, If you are experiencing issues wi...
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|o 8 8 J : # Setupguide (@ & [€)
Sequences
0 Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Sans-Serif 14 A K4 B I U S =Z @9 9 T«
? Attach files Send a test email
You can use variables that will be replaced dynamically. Learn more
Add stage Start sequence
Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 J : # Setupguide (@ & €
Sequences
0 Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Refund not received|
Sans-Serif 14 A K4 B I U S =Z @9 9 T«
? Attach files Send a test email
You can use variables that will be replaced dynamically. Learn more
Add stage Start sequence
Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 J : # Setupguide (@ & @8
Sequences
@ personal Sequences
M Mobbin
Name Last sent Status
No sequences
Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 J : # Setupguide (@ & €
Sequences
0 Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Refund not received
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-~ o Send a test email
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Finance
Refund Add stage Start sequence
Hi dear, The refund will be processed man...
Refund amount
Hi dear, If you find that the refund amount...
Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 J : # Setupguide (@ & €
Sequences
0 Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
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Refund amount us again.
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Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 4 @ : # Setupguide () & (B
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@ Personal VIP Support From: help.mobbin@gmail.com Delete sequence
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Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|o 8 8 a0 : & Setupguide (@ & 6B
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@ Personal VIP Support Vi From: help.mobbin@gmail.com Delete sequence
M Mobbin . - 3 .
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© stage A 4/15/2024 at  12:00 PM
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Hi dear,
The refund will be processed manually outside the system. If the funds have not been deposited into the bank
account you provided when requesting the refund within 3 business days, you can contact us again.
Start sequence UsS =9 ™ » T« :
This sequence will be sent to 1 recipients on April 15, 2024 Send a test email
at 12:00 PM.
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Growth trial ends in 7 days (@ Compare plans Q3 Get 1:1 help
|o 8 8 J : # Setupguide (@ & [€)
Sequences
@ Personal VIP Support From: help.mobbin@gmail.com Delete sequence
M Mobbin . . . .
(1) Define recipients list Send date and time
© stage A 4/15/2024 at  12:00 PM
@ Add stage Subject
Solve refund issue
Hi dear,
The refund will be processed manually outside the system. If the funds have not been deposited into the bank
account you provided when requesting the refund within 3 business days, you can contact us again.
Sans-Serif 14 A K4 B I U S =Z @9 9 T«
© Attach files Send a test email
You can use variables that will be replaced dynamically. Learn more
Add stage Start sequence
Growth trial ends in 7 days ( € Compare plans Q3 Get 1:1 help
|@ 8 8 J B [ # Setupguide (@ & 63
Sequences
@ personal Sequences
M Mobbin
Name Last sent Status
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: VIP Support
help.mobbin@gmail.com
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|o 8 8 J : # Setupguide (@ & [€)
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|@ 8 B8 J © # Setupguide (@) & (¢
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|© 8 8 J B [ # Setupguide (@ & 63
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M Mobbin
Name Last sent Status
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*
*
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*
Jane Smith
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Growth trial ends in 7 days C@ Compare plans = & Get 1:1 help


Contacting sales

actions:
Requesting
Selecting & Choosing
Giving Feedback

pagePatterns:
Contact Page
Contact Section

screenElements:
Date Picker
Time Picker
Top Navigation Bar
Button
Floating Action Button
Logo
Badge

screenPatterns:
Other Action
Calendar
Acknowledgement & Success

pagePatterns:
Contact Page
Contact Section
Landing Page
Hero Section

pageType: Marketing Marketing Marketing Marketing Marketing Marketing Marketing Marketing

screenKeywords:
X
' Front
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Fi 8,500+ businesses use Front to delight customers and
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jsmith.mobbin8@gmail.com You’re in greclt company
i 8,500+ businesses use Front to delight customers and
First name Last name
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Jane Smith
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Sun Mon Tue Wed Thu Fri Sat
< 31 2 3 4 5 6 >
Mar Apr Apr Apr Apr Apr
You’re in great company
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What time works? . . .
‘ , . ‘ deliver exceptional service at scale
15 minute meeting * Asia/Jakarta Time (11:28 AM)
11:00 PM 11:30 PM & airbnb 0 Lydla ALTOUR
@GoDaddy 33 Dropbox 0 MongoDB.
@ BRANCH @ sennder  ‘tsee’ Meraki
Don’t see a time that works for you? Have a Front specialist reach
out to find a time that fits your schedule
|Thank you! Your meeting is confirmed X
You are meeting with
Ellis Rost
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» 8,500+ businesses use Front to delight customers and
deliver exceptional service at scale
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& airbnb @) Lydia  ALTOUR
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alialn .

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|Thank you! Your meeting is confirmed X
You are meeting with
Ellis Rost
You’re in great company
» 8,500+ businesses use Front to delight customers and
deliver exceptional service at scale
. Great!
& airbnb @) Lydia  ALTOUR
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|' Front Product Solutions Pricing Resources Contact Us Sign In Try for Free
f - I
Front is a customer operations platform that enables teams to
streamline communication and deliver exceptional service at scale.
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Jane Smith
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11- 50 employees v Technology v
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Work email
jsmith.mobbin8@gmail.com You’re in gredt company
] 8,500+ businesses use Front to delight customers and
First name Last name
deliver exceptional service at scale
Jane Smith
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Exporting data

screenPatterns:
Import & Export
Dashboard

screenKeywords:
8 B8 LW 0  Setupguide (@ & Js
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4
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|© 8 8 L/ 0 o Setupguide (@ & @8
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4/8/2024 - 4/14/2024 Messages export 6.9KB
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|@ 8 B8 G : # Setupguide (@) & Js
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4
3.5
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|@ 8 B8 G : # Setupguide (@) & Js
M Mobbin v 0verview Lastu ed 6 minute 0 Edit workspace business hours
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@ SLAs
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Self-service 8 8 22m 8
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4
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Growth trial ends in 5 days [ € Compare plans Q3 Get 1:1 help