Closing N26 account

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Request account closure
< Back to My Account
We're sorry you're leaving, you will be missed.
If there’s money left in your N26 account,
please transfer it elsewhere by tapping
Send money from the Home tab in your
N26 mobile app. In this way your request
will be processed faster.
If for any reason you’re unable to do this, please
provide us an alternative IBAN below and we’ll
send the funds for you.
Where would you like us to send your
funds?
IBAN
| want to continue without Alternative IBAN
AA & app.n26.com C
< ol SO
|Please select the date you want us to
process your account closure

The earliest date you can select is one day
from today's date.

30/05/2023 B
The main reason for closing your N26
account.

Please select from below v
| hereby agree that N26 Bank is

allowed to exchange personal data
with me via email in order to confirm
the closure of my account.
| hereby confirm that | want N26 Bank
to proceed with the closure of my
account on the date selected.
@ app.n26.com
|09:41 all © @)
Email
@gmail.com
Password
©
0000000000000
Create an account
© N26 AG 2023
Privacy Policy 7
Cnanlkia Paliryv 2
AA & app.n26.com C
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|9:41 -Ill ? @'
<4 Notes
Describe your problem Q

If you’ve decided to permanently close

your N26 account, here’s what to do:

1. Make your account balance €0. If
you still have money left in your N26
account, you should transfer the
money to another bank account 7. If
your account balance is negative,
make a deposit 7 to your N26
account so that your account
balance is €0.

2. Tap here to begin your account
closure process online 7. You’'ll first
need to need to log in to verify your
identity. The app will then guide you
through the account closure process.

3. Destroy your N26 card. For example,
by cutting it up with scissors. You
should cut the chip embedded into
your card and the magnetic stripe on
the back of your card, then dispose
of the parts separately.

@ support.n26.com
|09:41 -lll ? (__Q
Confirm login on your phone
I didn't get a notification

© N26 AG 2023

Privacy Policy 7

Cnnldia Palicyv 7

AA & app.n26.com C
< ipEen
|Please select the date you want us to
process your account closure
The earliest date you can select is one day
from today's date.
30/05/2023 B
v
1 | want to reopen a 126
: different N26 account
| don't want a
premium account N
| can't keep my N26 s
[ account as my situation o
has changed B T
I no longer use my N
[ N26 account an
my
The app is not working
as expected
' | had a problem with
my card
| want a feature that N26
doesn't have
@ app.n26.com
|N26
Account closure
scheduled
< Back to My Account
We have successfully scheduled your account
closure for 2023-05-29. Please click the button
below to go back to the Support Center to find
out about next steps.

Back to Support

AA & app.n26.com ¢

M M
|9:41 -Ill ? @'
< Notes
N SUPPORT
Describe your problem Q
How to close my
account?
We’re sorry to see that you want to close
your N26 account. We’'d love to keep you
as a customer—tell us what we can do
better!lf you have a premium N26
account, you can simply cancel your
premium membership and switch to the
free N26 Standard bank account.
If you’ve decided to permanently close
your N26 account, here’s what to do:
1. Make your account balance €0. If
AA & support.n26.com C
M m
|Please select the date you want us to

process your account closure

The earliest date you can select is one day

from today's date.

30/05/2023 B
The main reason for closing your N26
account.

Please select from below v
D | hereby agree that N26 Bank is

allowed to exchange personal data
with me via email in order to confirm
the closure of my account.

D | hereby confirm that | want N26 Bank
to proceed with the closure of my
account on the date selected.

@ app.n26.com
|N26
Request account closure
< Back to My Account
We're sorry you're leaving, you will be missed.
If there’s money left in your N26 account,
please transfer it elsewhere by tapping
Send money from the Home tab in your
N26 mobile app. In this way your request
will be processed faster.
If for any reason you’re unable to do this, please
provide us an alternative IBAN below and we’ll
send the funds for you.
Where would you like us to send your
funds?
IBAN
D | want to continue without Alternative IBAN
AA & app.n26.com C
< ol SO
|09:41 all § @)
Note
We have received your request to close
@ your N26 account. We will process your
account closure on Monday, May 29, 2023.
If this was a mistake, please contact
Customer Service.
Q0O - -
Add money Send money Scheduled Insights
Action required (« D o
We'll issue your virtual card as soon AR
as your account balance is €10.00
or more. You can spend this money
right away.
Add money
TUESDAY 21 FEBRUARY
Welcome aboard! \L
Instantly improve your experience -
by taking a few simple steps. &
— oo (W ]
Home Spaces Explore Cards
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|Please select the date you want us to
process your account closure
The earliest date you can select is one day
from today's date.
30/05/2023 B
| don't want a
premium account
] 126
“ lcan't keep my N26
account as my situation
I has changed N \
I no longer use my
[ N26 account is
data
The app is not working onfirm
as expected
[ 26 Bank
I had a problem with my
my card
| want a feature that N26
' doesn't have
I no longer trust N26
None of the above
reasons fit me
@ app.n26.com
|09:41 all ¥ @)
Email
Password Forgot?

Create an account

© N26 AG 2023

Privacy Policy 7

~leio Dol
AA & app.n26.com C

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Searching for cars

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appCategory: Travel & Transportation

appTagline: Spend less, travel better

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platform: ios

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My membership

appCategory: Finance

appTagline: Bank anywhere, with your phone

companyHqRegion: Europe

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Singapore to New York
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% Singapore Airlines
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|9:41 4 -Ill ? @'
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< Confirm Itinerary &
New York City - Singapore
Mon, Nov 27
10:40 PM - 6:10 AM+2d
Arrives Wed, Nov 29
9, Singapore Airlines
Share this flight itinerary >
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|9:41 all ¥ @
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
Filter - 1 Sort - Stops
Standard Enhanced Premium Luxury
8 Up to $10 voucher applicable at checkout
Best Flight
$0 Changes
11:00 AM - 7:30 PM $1187
SIN - JFK 21h 30m Total round trip
A Delta « Refundable Main Cabin 1stop: ICN
Fastest Best Quality
12:35 PM - 5:25 PM $1,381
SIN - JFK 17h 50m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
Premium Economy
O L $1.381
incl. taxes
Business Flexi $8,814
incl. taxes
Premium Economy Lite ticket attributes:
(® Advance =eee——— S D792
|2:414 all ¥ @m
< Return: JFK - SIN
Round trip: Nov 13 - Nov 27
Outbound to JFK 12:35 PM - 5:25 PM
9, Singapore Airlines 17h 50m, Nonstop
Filter Sort - Price
All Basic Standard Enhanced Premiu
8 Up to $10 voucher applicable at checkout
Best Flight
10:40 PM - 6:10 AM +2d $1,381
JFK - SIN 18h 30m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
8:15 PM - 5:15 PM +2d $1,581
JFK - SIN 1d 8h Total round trip
% Singapore Airlines « Economy Value 1stop: FRA
8:15 PM - 6:50 AM +2d $1,859
JFK - SIN 21h 35m Total round trip
% Singapore Airlines « Economy Standard 1 stop:
$0 Changes
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|9:41 all ¥ @m)
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
Standard Enhanced Premium Luxury
Business Flexi $8,814
incl. taxes
Premium Economy Lite ticket attributes:
(® Advance change allowed for USD97.92
® Non-refundable
@ One carry-on bag included
@ Seat selection included
@ Up to 2 pieces of checked baggage
@ Cradle recliner (97 cm)
@ Basic web browsing (fee)
@ Seatback on-demand & live TV
®@ Power & USB outlets
@ Meal provided
@ One small personal item.
@ A350 (widebody)
@ 2-4-2 seat layout
@ Alcohol & beverages provided
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Select this outbound for $1,381
Hold this price starting at $38
. ]
|X Outbound to New York City

Mon, Nov 13

Singapore 12:35 PM
SIN Nov 13
9, Singapore Airlines - 24 17h 50m

Premium Economy
New York City 5:25 PM
JFK Nov 13
Mon, Nov 13
Select This Outbound
|9:419 all T -
< Choose Payment
° 13:53 left to finish your booking!
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0627
@ v
MasterCard
+ New Card
Judy Smith
Base Fare US$1,243.96
Taxes & Fees US$136.40
Seat Selection US$0.00
Voucher applied -US$10.00
Total US$1,370.36
This booking will be charged in SGD
(SGD 1,838.59). Contact your bank directly for their
policies regarding currency conversion and
applicable foreign transaction fees.
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< Fare Details
About Your
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3 3 ‘

Lite Flight

Great pick! Here are more

details about your choice.

° Seat Selection
May be available to pick on Hopper after
you choose travelers

° Checked Bags >
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2nd Bag: Free
Changes
$96.90
Cancellations
Nonrefundable by airline

° Hopper Customer Support
Guaranteed assistance with your trip

$1,380 | Continue

8 $10.00 voucher aeelicable at checkout
|419 all F @)
@ Provided by 3§ hopper
Change For Any Reason
v Change your dates, origin, destination,

airline, or trip type up until departure
v We cover 100% of your original ticket cost
v Change your flight for any reason instantly
in the app
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per traveler
No, thanks o
Decline making it flexible
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|2:414 all ¥ @
< Choose Payment
° 13:56 left to finish your booking!
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@ v
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+ New Card
Total US$1,370.36
This booking will be charged in SGD
(SGD 1,838.59). Contact your bank directly for their
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applicable foreign transaction fees.
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|9:41 all ¥ @
< Hopper Wallet savings
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. ___ J
|X Return to Singapore

Mon, Nov 27

New York City 10:40 PM
JFK Nov 27
9, Singapore Airlines - 23 18h 30m

Premium Economy

Singapore 6:10 AM
SIN Nov 29
This flight arrives 2 days later.

Wed, Nov 29

Select This Return
|9:41 all ¥ @
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Calling All Frequent Flyers!
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Judy Smith v
¥ Adutt
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|2:414 all ¥ @
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|9:41 all ¥ @)
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
Standard Enhanced Premium Luxury
Fastest Best Quality
12:35 PM - 5:25 PM $1,381
SIN - JFK 17h 50m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
Premium Economy
O L $1.381
incl. taxes
Business Flexi $8,814
incl. taxes
Premium Economy Lite ticket attributes:
(® Advance change allowed for USD97.92
® Non-refundable
@ One carry-on bag included
@ Seat selection included
Show more
Select this outbound for $1,381
Hold this price starting at $38
. ]
|9:41 all ¥ @
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
Filter - 1 Sort - Stops
All Basic Standard Enhanced Premiu
8 Up to $10 voucher applicable at checkout
Best Flight
$0 Changes
11:00 AM - 7:30 PM $1187
SIN - JFK 21h 30m Total round trip
A Delta « Refundable Main Cabin 1stop: ICN
Fastest Best Quality
12:35 PM - 5:25 PM $1,381
SIN - JFK 17h 50m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
$0 Changes
12:35 PM - 5:25 PM $8,814
SIN - JFK 17h 50m Total round trip
% Singapore Airlines - Business Flexi Nonstop
Cheapest
11:15 PM - | nmiip— 1 067
|9:41 all ¥ @m)
< Return: JFK - SIN
Round trip: Nov 13 - Nov 27
All Basic Standard Enhanced Premit
Best Flight
10:40 PM - 6:10 AM +2d $1,381
JFK - SIN 18h 30m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
Premium Economy
O L $1.381
incl. taxes
Business Flexi $9,064
incl. taxes
Premium Economy Lite ticket attributes:
(® Advance change allowed for USD97.92
® Non-refundable
@ One carry-on bag included
@ Seat selection included
Show more
Select this return for $1,381
Hold this price starting at $38
8:15PM - 5: 18 M 2. $1,581
|2414 all ¥ @
< Confirm Itinerary (I)

Singapore - New York City >
Mon, Nov 13
12:35 PM - 5:25 PM
9, Singapore Airlines
New York City - Singapore
Mon, Nov 27
10:40 PM - 6:10 AM+2d
Arrives Wed, Nov 29
9, Singapore Airlines

Share this flight itinerary >
$1,371 $4:384
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' Book later when you’re ready
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(@) $10.81 Carrot Cash back
§I¢ Save more when you Freeze first!
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< Review & Pay
1 Night US$64.00
Hopper Service Fee US$16.44
Occupancy Fee US$17.81
Cleaning Fee US$73.00
Booking Total US$171.25
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> Swipe to Pay
. ]
|9:41 oll ¥ @
Q. Miami, FL, USA
(" 32 Filters e 2 Nov 28-29
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The Buena Vista, Buena-Vista # 2 - Miami
Designer Apartment # 2
Up to 4 guests $64
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@ Free cancellation taxes & fees included
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The Buena Vista, Buena-Vista # 2
- Miami Designer Apartment # 2
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Rooms & Beds
Common spaces Bedroom 1 Ba
1 sofa bed 1queen bed
About this property
The Buena Vista is located within blocks of
Miami's Design District neighborhood known for
its creativity,fashion,art,shopping and dining. Each
room has an independent entrance/exit and
comes with free on-premise parking and WIFI
access.The property is conveniently located in a
central area with close proximity to some of
Miami’s most desirable attractions such as The
Miami Design District, Wynwood, Downtown Mia...
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4 /nigh
$64 /night Book now
$172 for 1 nights ®
. ]
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$64 /night Book now
$172 for 1 nights ®
. ]
|9:41 all T =
< Review & Pay
I—é
- -
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The Buena Vista, Buena-Vista # 2 - Miami
Designer Apartment # 2
Miami
Dates Edit
Nov 28, 2023 - Nov 29, 2023
Guest Count Edit
2 adults
Main Guest Change
Judy Smith
@ Fully Refundable >
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2023 will receive a full refund.
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1 Night US$64.00
|9:41 all ¥ @
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Cancellation Policy
Cancellations by November 24, 2023 12:00
AM (-05:00) will receive a full refund.
Cancellations after November 24, 2023
12:00 AM (-05:00) will not receive a refund
or credit to use for a future stay.
$172 for 1 nights ®
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Hopper Wallet

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Privacy policy

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< Legal Documents
Accepted Contracts
Privacy Policy
Latest versions of the Privacy Policy for 5
products and services currently offered by
N26 Bank
Cookie Policy for N26-Apps
Latest versions of the Cookie Policy for 5
products and services currently offered by
N26 Bank
Legal documents overview
Legal documents overview
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Terms and Conditions (TnC) for products
and services currently offered by N26 Bank.
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X Privacy Poli M

The following translation is provided for the customer's convenience only. The contractual language of your
SignUp-Country (hereinafter: “SignUp-Language’) is binding in all respects. Constructions, meanings or
interpretations in the SignUp-Language shall prevail in case there is any inconsistency between the English
(convenience version) and the SignUp-Language version of all legal documents.
Privacy Policy
(Version 7.9 Date 23.05.2023)
In this Privacy Policy, N26 Bank AG, Spanish branch (hereinafter: “N26", “we", “our”) shall inform you about the
collection, use and processing of personal data when using our website https://n26.com (hereinafter:
“Website"), our web application (hereinafter: “Web App") and our mobile app (hereinafter: “App’; jointly called:
“Services"). We will explicitly point out in case any information of this Privacy Policy refers exclusively to our
Website, Web App or App. For information related to the usage of cookies or similar technologies on our
Websites or Apps, please refer to the respective website and app cookie policies in the legal documents section
of your app or on our websites.
In this context, personal data means all detailed information about personal or factual circumstances of a
specific or identifiable natural person, such as name, telephone number or address. We process your personal
data either within our business relation if you are a N26 customer or when you are visiting our Website for
informative purposes. Furthermore, we process personal data coming from publicly accessible sources (e.g.
records of debtors, trade registers, registers of associations, media, press, internet) whenever we have a legal
ground that allows us to do so.
When using additional N26 products or products of our business partners, additional personal data might be
collected, processed and stored. Please find details concerning the processing of additional data in the
respective product category below.
1. Controller, processors and separate controllers
The responsible body for the collection, processing and use of your personal data is:
N26 Bank AG, Spanish branch
Paseo de la Castellana, 43,
28046 Madrid, Spain
N26 has appointed a Data Protection Officer, who is accessible via dpo@n26.com.
You will find more detailed information regarding N26 in the imprint.
Some of our data processing activities can be carried out by a third party on behalf of N26. Where processing of
personal data is carried out on behalf of N26, we conclude a separate contract with the processor in
accordance with Art. 28 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April
2016 on the protection of natural persons with regard to the processing of personal data and on the free
movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter:
“GDPR").
Our list of processors include pure data processors, meaning technical service providers, which fall under the
following categories:

e ITinfrastructure and connection providers

e T security providers

o Software and software maintenance providers, including for the provision of our App

o Back office management service providers

o Cloud infrastructure service providers

e Financial services, payments and transaction processing service providers

e Customer relationship management providers

e KYCproviders

e Customer support providers

o Fraud prevention service providers and identification service providers

o Payment cards service providers

o Account switching service providers

o Ad service providers

o Address verification providers

« Information/Documentation automation, management & destruction service providers

e Customer reach/impact assessment providers

o Consultancy companies

e Analytical software/platform providers
You will also come across specific data processors which are expressly indicated to you when you use our
Services. We understand th, to you in case you want to
exercise, before them, your M y ordance with e e5e Mic data processors are also


Searching for flights

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screenPatterns:
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screenElements: Carousel Tab

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Home
Wallet & Balance

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1:40 AM - 3:10 PM $1,369
SIN - JFK 1d 2h 30m Total round trip
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1:40 AM - 3:50 PM $1,376
SIN - JFK 1d 3h 10m Total round trip
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Standard Enhanced Premium Luxury
Luxury Fares
Luxury reclined seats with personalized
services and premium meals. Priority
boarding also included.

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2:15 PM - 7:20 PM +1d $4,258
SIN - JFK 1d 18h 5m Total round trip
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10:55 AM - 8:10 AM +1d $4,516
SIN - JFK 1d 10h 15m Total round trip
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View balance statements

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s N26 Installments

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|v Balance statements
Balance Statement Annual balance
You'll see your average annual balance
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Your average annual balance statement will be
ready by January 10, 2024.


Adding money

screenPatterns:
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Transfer & Send Money

screenElements:
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screenElements:
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hotspotType: Swipe

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J It's the fastest way to add funds, from €20 to
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Prepaid cards are not accepted.
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ATM usage

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Eurozone Worldwide
3 free ATM withdrawals left
You haven't withdrawn money yet this month.
€ ATM fair usage
Cash withdrawals from an ATM within the
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Submitting an app feedback

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Customer support

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Map view (cars)

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Earn on
all car rentals prepaid on
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View flight collection

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screenKeywords:
9:41 -Ill ? @'
Cheap flights leaving New York City
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Round trip in Jul Round trip in Jul
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Exclusive hotel deals nearby
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Flights picked just for you
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9:41 all ¥ @
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
Filter - 1 Sort « Price
All Basic Standard Enhanced Premiu
8 Up to $10 voucher applicable at checkout

Best Flight

$0 Changes
11:00 AM - 7:30 PM $1187
SIN - JFK 21h 30m Total round trip
A Delta - Refundable Main Cabin 1stop: ICN

Cheapest
11:15 PM - 12:55 PM +1d $1,067
SIN - JFK 1d 2h 40m Total round trip
‘\ American Airlines « Main Cabin 1stop: LHR
11:15 PM - 1:45 PM +1d $1,067
SIN - JFK 1d 3h 30m Total round trip
‘\ American Airlines « Main Cabin 1stop: LHR
11:15 PM - 2:25 PM +1d $1,067
SIN - JFK 1d 4h 10m Total round trip
‘\ American Airlines « Main Cabin 1stop: LHR

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& Emirates
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|2:414 all ¥ @
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
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Best Flight

$0 Changes
11:00 AM - 7:30 PM $1187
SIN - JFK 21h 30m Total round trip
A Delta « Refundable Main Cabin 1stop: ICN

Cheapest
11:15 PM - 12:55 PM +1d $1,067
SIN - JFK 1d 2h 40m Total round trip
\\ American Airlines « Main Cabin 1stop: LHR
11:15 PM - 1:45 PM +1d $1,067
SIN - JFK 1d 3h 30m Total round trip
\\ American Airlines « Main Cabin 1stop: LHR
11:15 PM - 2:25 PM +1d $1,067
SIN - JFK 1d 4h 10m Total round trip
\\ American Airlines « Main Cabin 1stop: LHR

O
|9:41 all ¥ @
< Outbound: SIN - JFK
Round trip: Nov 13 - Nov 27 #*
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Best Flight
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11:00 AM - 7:30 PM $1187
SIN - JFK 21h 30m Total round trip
A Delta « Refundable Main Cabin 1stop: ICN
Fastest Best Quality
12:35 PM - 5:25 PM $1,381
SIN - JFK 17h 50m Total round trip
Singapore Airlines « Premium Economy
% Lite Nonstop
$0 Changes
12:35 PM - 5:25 PM $8,814
SIN - JFK 17h 50m Total round trip
% Singapore Airlines - Business Flexi Nonstop
Cheapest
11:15 PM - | nmiip— 1 067


Insights

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09:41 wll T ==
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TNWTTV UV A SV AV LV AV
€65,38
1 ""8"-" 16 23 31
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CATEGORY BREAKDOWN
Subscriptions & Dona... -49,80 >
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49,80 €
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Fitness First
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|09:41 all ¥ @)
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Freeze price (hotel)

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9414 all ¥ (@)
Freeze for up to 21
days
Nov 20, 2023 - Nov 21, 2023
# Carrot Cash Applied
Hold this price for a small deposit, book later
when you’re ready!
Frozen price / night Deposit / night
$241 $186 $58
Select Freeze duration:
Return any time before Jul 13, 2023, 11:59 p.m.
to complete your booking.
ﬁ We’ll apply your deposit toward the cost
of the stay, if you book.
#  Due today ($58.00 x 1 night) $58.00
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|2:414 all ¥ @m
Claim your deposit as a
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Moxy NYC Times Square
© 1% off
$211 $186
$217 total
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(o0} (2,938)
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|9:41 all T @=
Bed selection
Assigned at booking
Deposit due today
$42.00 ($42.00/night)
Trip Total
$185.60 ($185.60/night)
Voucher Applied
$25 Carrot Cash « $25.00 x 1 nights
Taxes and fees are not included in the
coverage, they will be charged at the time
of booking.
¥  Due today ($42.00 x 1 night) $42.00
|9414 all ¥ (@)
Freeze for up to 21
days
Nov 20, 2023 - Nov 21, 2023
# Carrot Cash Applied
Hold this price for a small deposit, book later
when you’re ready!
Frozen price / night Deposit / night
$241 $186 $42
Select Freeze duration:
Return any time before Jun 29, 2023, 11:59
p.m. to complete your booking.
ﬁ We’ll apply your deposit toward the cost
of the stay, if you book.
¥  Due today ($42.00 x 1 night) $42.00
. ]
|9:41 all ¥ @
Select Freeze duration:
12h 1ad 21d
Return any time before Jun 29, 2023, 11:59
p.m. to complete your booking.
ﬁ We’ll apply your deposit toward the cost
of the stay, if you book.
@ If the price goes up after you freeze, we'll
cover the difference up to $300.
@ If the price goes down after you freeze,
you pay the lower price!
ﬁ We'll give you a full refund if your room is
sold out when you come back to book.
€€ Over 27,000 travelers saved money
last year thanks to Price Freeze!
Terms & Conditions
¥  Due today ($42.00 x 1 night) $42.00
. ]
|9:41 all § =m
Don't take our word for it, here’s what
travelers are saying:
66 66
You don’t have to worry about I've
price gouging and | love the tick
fact that you can freeze apy
Sweet N. N
el Saved $80 on their trip to New York ‘
Stay details
grecemmn MOXy NYC Times
s GG  SlLare
: © 485 7th Avenue, New York,
NY, US
#  Due today ($42.00 x 1 night) $42.00


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@ AirAsia X 10h 5m
Low Fare (promo) 1stop
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12:30 AM - 1:OP—_—S—S,—,—_—," s $636
|9:41 all F @)
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|X SIN-TYO
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August > September >
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< Review Details
B Moxy NYC Times Square
MM 155 7th Avenue, New York, NY,
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Refundable, Room - 2 Double
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