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Kitchen and dining
MY Kitchen
Space where guests can cook their own meals
ﬁ Refrigerator
Microwave
MJ  Cooking basics
Pots and pans, oil, salt and pepper
Y Dishes and silverware
Bowls, chopsticks, plates, cups, etc.
ﬁ Freezer
Dishwasher
Gas stove
|X

Entertainment

[E] Ethernet connection
Q v

Heating and cooling

§>I<§ Central air conditioning
oga Ceiling fan

@ Central heating
Home safety

Smoke alarm
|Photos = Amenities Reviews Location
$99 night % 5.0- 3 reviews
What this place offers CHECK-IN CHECKOUT
10/1/2022 10/2/2022
MO Kitchen 7 Wif
GUESTS
. . . 1guest, Tinfant v
f‘;‘i} Dedicated workspace &) Free parking on premises
Shared outdoor pool - I&ﬂl Shared hot tub - available all Recerve
g available all year, open specific year, open specific hours
hours, heated
You won't be charged yet
Q v Free washer - In building
- $99 x 1 night $99
Free dryer — In building §>I<§ Central air conditioning
Cleaning fee $10
Service fee $16
Show all 37 amenities
Total before taxes $125
1Tnight in San Diego This is a rare find. Troy's place on @
Oct 1,2022 - Oct 2, 2022 Airbnb is usually fully booked.
< October 2022 November 2022 >
M Report this listing
Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa
0 1 2 3 4 5
° 3 4 5 6 6 7 8 9 10 1 12
|X

What this place offers
Bathroom

g:' Hair dryer

@ Cleaning products

é Shampoo

@ Hot water

ég Shower gel

Bedroom and laundry
Free washer - In building
Free dryer —In building
i entia


Become a Community Leader

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Share your reservation info
o Check out the details for my Oct 1- 2 reservation in San
Diego
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John’s reservation info
Check-in
Sat, Oct 1, 3:00 PM
Checkout
Sun, Oct 2,11:00 AM
Confirmation code
HMJYYAWTM9
Address
6318 Clara Lee Avenue
San Diego, California 92120
United States
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Messages = Xueting, Troy, and Brittany Details X
Response time: Thour
Troy - San Diego
‘ a Airbnb update: Booking request sent
Pending - Oct 1-2
Your reservation
is pending
Sep 21,2022 Your reseryation request was sent to
Xueting. You'llreceive aresponse
& Your inquiry for 1guest on Oct 1-2 has been sent. Show listing within 24 hours.
a John 12:04PM
" May | know how far is it away from downtown?
‘ Xueting 12:05PM
' it’s 15 minutes from balboa park ©® °
=00 00
It’s in allied garden
@ Airbnb Support 12:36 PM You requested to book Xueting’s listing
Here are suggestions for checking in with your Host before your trip. Your trip is not confirmed yet. Xueting has
24 hours to respond to your request.
Show suggested questions
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Sat, Oct 11,2022 Sun, Oct 2,2022
Conversation Archived Undo 3:00 PM 11:00 AM
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T ChAw lictinAa kS
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Messages = Xueting, Troy, and Brittany Details X
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Troy - ¢ All conversations
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Pending Archived conversations (1)
Unread conversations (0) YOU r reservatlon
is pending
Sep 21,2022 Your reseryation request was sent to
Xueting. You'llreceive aresponse
& Your inquiry for 1guest on Oct 1-2 has been sent. Show listing within 24 hours.
a John 12:04PM
" May | know how far is it away from downtown?
‘ Xueting 12:05PM
' it’s 15 minutes from balboa park ©® °
=00 00
It’s in allied garden
@ Airbnb Support 12:36 PM You requested to book Xueting’s listing
Here are suggestions for checking in with your Host before your trip. Your trip is not confirmed yet. Xueting has
24 hours to respond to your request.
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screenElements: Card Link

pageType: Application Application

screenKeywords:
Overview TheHost Reviews Availability
How to participate From $33 / person
Show all prices
g % DATES GUESTS
. . . Oct 2 hd Tguest hd
Join a video call Book a private group
Use Zoom to participate Chiara & Nonna can host
on your desktop or mobile private groups of any size,
device. After you book up to 500 guests. Private Sun, Oct 2 From $250 / group
you’ll receive an email with group rates start at $250. 1:00 AM - 2:30 AM (PDT)
a link and details on how to Private groups only
join.
Show more
Sun, Oct 2 From $250 / group
10:00 AM - 11:30 AM (PDT)
Private groups only
Sun, Oct 2 From $250 / group
¢ . Meet your Host, Chiara & Nonna 10:00 AM - 11:30 AM (PDT)
s : oose
Host on Airbnb since 2014 Private groups only
% 3,245Reviews @ Identity verified
Show more dates
I learned how to make pasta since | was really young by my grandma, Nonna Nerina... she
is the true host and the true protagonist of this story.
She lived her childhood during the second world war, her mum taught her how to feed M Report this experience
children with just 2 ingredients: eggs and flour.
Whenever | sat in her kitchen growing up, she’d make pasta while sharing memories of
that time. | soon realized my generation was missing something important: not just the
handmade pasta technique but an e... read more
|X

How to participate

Join avideo call

Online Experiences are all hosted on the Zoom video conferencing platform. After you book, you’ll
receive an email with a link to the experience that you’ll join using a web browser or the Zoom app.
Experiences use both audio and video, so check out these system requirements to make sure your
device will work.

Video conferencing is interactive, so you’ll be able to communicate with your host and other guests
as much or as little as you’d like.

Download Zoom: [Desktop] [Android] [iOS]


Reviews

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Adapt to trends near Menlo Park
Popular amenities Flexible stays Family travel
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your area. 80% in your area. safely with their families.
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Reservations

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Health and safety guidance for Hosts and guests

As travel picks up again, we want to help our Hosts and guests remain safe. Please

follow the health and safety guidance if you have any interaction with guests.

Review the guidelines

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Creating a new transfer

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Automation inspiration !
Featured article
retention with these L
automationideas -y
Get the workflows that make your customers feel valued and keep
them coming back for more.
% By Ellie Huizenga ¢ 2 min read
App of the day Best apps Automation inspiration Productivity tips
Streamtime: App spotlight The best free project Automation for small Work how you want to: How
September 5, 2022 | 2 min read management software in businesses to challenge outdated
2022 September 2, 2022 | 4 min read workplace norms
September 2, 2022 | 11 min read September 2, 2022 | 3 min read
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.I': Discover more ways to automatically thank your customers.
4
in : : :
Keep customers coming back with automation
Automation takes the administrative and recurring tasks off your plate. That way,
you can maintain a high-level customer experience that keeps your customers
coming back—and have more time to grow your business.
Get productivity tips delivered straight to your inbox
We'll email you 1-3 times per week—and never share your information.
s#ww=—ws»  Ellie Huizenga
Ellie Huizenga is a content specialist at Zapier based in Phoenix, AZ. When she's not
working, you'll find her in the mountains either downhill skiing or on a new hike.
Tags Sales & business development
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.I': To get started with a Zap template—what we call our pre-made workflows—just click
on the button, and we'll guide you through customizing it. It only takes a few minutes.
L 4 You can read more about setting up Zaps here.
[[1] ]
Send notifications to your chat app
.3 ~0, Create Slack messages for new Salesforce .
T Try it
leads
Salesforce + Slack
23 Create MySQL rows for new 123FormBuilder Try it
submissions
123FormBuilder + MySQL
% 0. Send Slack channel messages for new .
YV oas . A Try it
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Try Zapier free X Microsoft Dynamics 365 CRM + Slack
Getting started is easy! No credit card
required.
~ >« Send Microsoft Teams channel messages for .
Learn more l' o 8 9 Try it
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Mailchimp + Microsoft Teams
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Home > Automation with Zapier > Automation inspiration
Automation inspiration 2 min read
Improve customer retention
with these automation ideas
By Ellie Huizenga - July 12, 2022
O ¥ in
Did you know that retaining_customers is more cost-effective than acquiring new
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' working, you'll find her in the mountains either downhill skiing or on a new hike.
Tags Sales & business development
L 4
Apps
Microsoft Dynamics 365 CRM
QuickBooks Online
Related articles
. .
Automation inspiration Automation inspiration Automation inspiration Automation inspiration
Automation for small businesses 5 ways gym owners can automate 5 ways to automate Zoho CRM 5 ways to automate Microsoft Excel
client communication
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f Did you know that retaining_customers is more cost-effective than acquiring new
L 4 ones? It's true—you save money in the long run by giving your customers a
. pleasant experience. Plus, improving client retention often brings in new leads,
In too (with five-star reviews and word-of-mouth referrals).
With Zapier, you can automate the processes—like follow-ups and thank yous—
that make your customers feel valued and keep them coming back for more.
Table of contents
o Stay updated about customers
e Reach out at the right time
¢ Ask customers for feedback
e Thank customers and clients
Stay updated about customers
Knowing where leads are in your sales pipeline means you can ensure a smooth
customer journey. This helps reduce churn and increase retention because you
can act on the most up-to-date information about your leads and clients.
Use automation to send notifications to one centralized place, ensuring you and


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Become a Superhost this October!
Get recognized and rewarded for exceptional hospitality.
Your next chance is October 1,2022.
Learn more about the program
Your Superhost stats

Assessment period

o, [+)

Oct 1,2021 - Sep 30, 2022 A - % @ —% @ 0 @ 0.0% @

e~ Overallrating Response rate Stays, 0 nights Cancellation rate
Criteria: 4.8 Criteria: 90% Criteria: 10 completed stays Criteria: Less than 1.0%

Every 3 months, we check if you’ve met the or 100 nights over 3+ stays
Superhost criteria for the past year. If you do, you’ll
become a Superhost. ° Haven't met ° Haven't met ° Haven't met ° Doing great!
|Overall rating -% 4.7 %

Guests expect a consistent level of quality, no matter where they stay.

Accepted reservations 0% 88%

Make guests feel welcome by accepting requests whenever you’re

available.

What you’re doing well

Requirement You Target @)

Response rate 100% 90%

Cancellations o/yr o/yr

This reflects your performance over the last 365 days. It can take up to 24 hours for these numbers to reflect recent activity.

Give feedback
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Basic requirements
Every guest should feel confident communicating with their hosts and booking on Airbnb. Check how you’re doing
compared to the targets for quality, responsiveness, and reliability. Learn more
What to work on
Requirement You Target @)
Overall rating -% 47 %
Guests expect a consistent level of quality, no matter where they stay.
Accepted reservations 0% 88%
Make guests feel welcome by accepting requests whenever you’re
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Sr. Product Manager
Hi there!
We're looking for a Product Manager to join one of our Zap
Creation teams at Zapier. Zapier’'s on a mission to make everyone
more productive at work. Over 3 million professionals already use
Zapier to save more time, but there are millions more to reach. Apply for this Job * Required
The Zap Creation teams collectively own our core workflow editor.
As the cornerstone of Zapier, the editor is used by a vast array of First Name *
customers at different levels of experience and for a nearly
infinite variety of use cases. The team this PM will be on is
responsible for the core technical foundations of this part of our Last Name *
product, including how Zaps are stored, accessed and modified.
They will work closely with the other two PMs to develop a shared
vision for editor and consistently deliver value for customers. Email *
We're looking for someone who knows how to zoom from vision to
technical details, who knows how to connect deeply with our Phone
users and balance their needs with the complex constraints of an
established product.
Location: PST (United States or Canada), New Zealand, or ResUme O e O T Mo e, rt)
Eastern Australia
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|» You're a strong collaborator. You'll be one of three PMs working -
on the editor, and one of many more working on the core Please tell us about your experience working on the core features
workflow product as a whole. The ability to define a shared vision of an app or a product. *
and navigate complex dependencies and competing priorities is
key.

» You communicate the vision for your team and then make it
happen. You work with leadership to refine your team’s vision and
set a 12 month roadmap for how you'll solve those problems. You
know how to turn vision into goals, goals into a roadmap, and a <
roadmap into daily and weekly tasks for your team. You excel at

. . . Tell us about your experience building a product from scratch. For
Ll el iR e O el S ey S Ve, example, what were the keys to making it successful? The biggest
engineers, data analysts, and product marketers working obstacles to overcome? *
effectively and efficiently.

¢ You know how to get results. Through collaboration with your
team you routinely deliver meaningful results for the business.

You share and celebrate and build momentum around positive
results. You learn and course correct when you don’t get the
results you want. “

» You are data driven. You use data to uncover opportunities and
understand what levers to pull to drive business results. You know
how to measure the results of your work, test it with real users,
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Eastern Australia
Our Commitment to Applicants
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Culture and Values at Zapier
Zapier Guide to Remote Work
How did you hear about this job?
Zapier Code of Conduct
Diversity and Inclusivity at Zapier
Do you have 4 or more years of experience as a Product
About You Manager? *

» This isn't your first PM rodeo. You have 4+ years of product __
management experience, where you have experience setting a Will you work from the United States or Canada (PST time zone),
product strategy, and are hands on with execution. Experience New Zealand, or Eastern Australia; and- are you legally authorized
working on technically complex products is a huge plus. to work in that country without employer-based sponsorship? *

» You're a strong collaborator. You'll be one of three PMs working
on the editor, and one of many more working on the core Please tell us about your experience working on the core features
workflow product as a whole. The ability to define a shared vision of an app or a product. *
and navigate complex dependencies and competing priorities is
key.

» You communicate the vision for your team and then make it
happen. You work with leadership to refine your team’s vision and
set a 12 month roadmap for how you'll solve those problems. You
know how to turn vision into goals, goals into a roadmap, and a <
roadmap into daily and weekly tasks for your team. You excel at

. . . Tell us about your experience building a product from scratch. For
keeping a cross-functional team of designers, researchers, o .
: . example, what were the keys to making it successful? The biggest
engineers, data analysts, and product marketers working S () CYETEEED
effectively and efficiently.

¢ You know how to get results. Through collaboration with your @

team you routinely deliver meaningful results for the business.
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Product

Group Product Manager, Developer Platform (AMER),
Group Product Manager, Growth (AMER),

Group Product Manager, Revenue (AMER)

Product Manager, Billing

Product Manager, Identity

Sr. Product Manager

General Interest Form- Future Product Roles

R&D

General Interest Form- Future R&D Roles

Support


Insights

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Welcome! You’re on your way to being an incredible Host—here’s how to start.
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‘ Checking out (0) ’ Currently hosting (0) Arriving soon (0) Upcoming (0) Pending review (0)
|Adapt to trends near Menlo Park
Popular amenities Flexible stays Family travel
The most-wanted amenities requested by travelers to Searches for easy-to-book, last-minute stays are up Guests are looking for listings that allow them to travel
your area. 80% in your area. safely with their families.
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Searches for work-friendly listings are up 114% in your Many guests are now searching for weekly and monthly Guests planning trips are booking up to 6 months in
area stays. advance. Let's make sure it's your doorway they walk
through.
— 2/6 0/1
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Make the most of your top dates this
month
v
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We’ll update this space if we notice popular dates that aren’t
|All done!
Make the most of your top dates this
month
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No popular dates to note
We’ll update this space if we notice popular dates that aren’t
already unblocked on your calendar.
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Support Community Hosting Airbnb
Help Center Airbnb.org: disaster relief housing Try hosting Newsroom
|& Today Inbox Calendar Insights Menu v n a
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L] (] ’
Travel is changing. We’re here to help.
Menlo Park area - September 2/2 <
13% of trips to your area are booked less than The average length of trips to your area is
a week before check-in. 6 nights.
Adapt to trends near Menlo Park
Popular amenities Flexible stays Family travel
The most-wanted amenities requested by travelers to Searches for easy-to-book, last-minute stays are up Guests are looking for listings that allow them to travel
your area. 80% in your area. safely with their families.
- 1/7 ee—— 3/4 0/4
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|& Today Inbox Calendar Insights Menu v n a
Opportunities Reviews Earnings  Views  Superhost  Cleaning
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Menlo Park area - September 1/2 >
Searches for stays in your area have increased 33% of travelers to your area come from less Most wanted amenities: child-friendly,
68% compared to this time last year. than 300 miles away. wireless internet, and free parking.
Adapt to trends near Menlo Park
Popular amenities Flexible stays Family travel
The most-wanted amenities requested by travelers to Searches for easy-to-book, last-minute stays are up Guests are looking for listings that allow them to travel
your area. 80% in your area. safely with their families.
- 1/7 ee—— 3/4 0/4
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Airbnb.org has housed 100,000 people Changing our policy on avoidable Host How to prepare your space—and guests—
fleeing Ukraine cancellations for wildfires
Learn about Airbnb.org’s response to the Ukraine Here’s why we’re making these updates. Make sure you and your guests know what to do
crisis. in case of an emergency.
6 min read
6 min video 2 min read
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property monoxide safety Summer Release
Get details about the global party ban and Install a carbon monoxide alarm—and update Your listing titles are coming back, along with
strategies for avoiding problems. your listing to inform guests. other helpful updates.
|Resource Center > Allnews > Airbnb.org has housed 100,000 people fleeing Ukraine
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Airbnb.org has housed 100,000

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people fleeing Ukraine

Learn about Airbnb.org’s response to the Ukraine

crisis.

By Airbnb on Mar 4,2022 - 6 min video

Updated Aug 31, 2022

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We created this post in March 2022 and began updating it regularly to

provide Hosts with timely information about our company and Airbnb.or

g’s efforts to support the community (including refugee guests) through

the Ukraine crisis. In just under six months, Airbnb.org was able to meet

its goal of housing 100,000 refugees fleeing Ukraine. Learn more about

the ongoing nonprofit work to provide emergency stays for people

around the world here.

August 30

100,000 people fleeing Ukraine have found temporary housing thanks

to Hosts

Six months after announcing a commitment to offer free, short-term

housing to up to 100,000 refugees fleeing Ukraine, Airbnb.org has met

this goal thanks to a global outpouring of support from Hosts, donors,
|& Resource Center Q  Try "create a great listing" Topics Guides News Help @ English(US) Signup Login
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|March 1
Offering short-term housing for up to 100,000 refugees
Many of you have been following world events and wondering what you
can do to help Ukraine refugees. We want to let you know that
Airbnb.org has committed to funding and facilitating free, short-term
housing for up to 100,000 refugees fleeing Ukraine. If you want to get
involved, you can sign up to provide emergency housing in your area or
make a donation.
Information contained in this article may have changed since publication.
Join the conversation
Visit the Community Center >
Airbnb
Mar 4,2022
Was this helpful?
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|Airbnb
Mar 4,2022
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How you can help refugees fleeing Ukraine  Building and improving Airbnb—together How you can help support Afghan
Join Airbnb.org in offering short-term housing for with Hosts refugees
up to 100,000 refugees. We’re continuously evolving with your feedback Offer a free or discounted place to stay—or make
4 min read and partnership. a donation—through Airbnb.org.
5 min video 5 min read
Explore more topics
Get started hosting Your space Your listing Hospitality Grow your business


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TTTTTIT T o mm e rm T o e e - " ‘"
the best in the business streamline their
operations with automation.

In this 30-minute webinar, you'll discover how to:

« Accurately track leads and share them with your team

* Onboard new customers the moment you close a deal

» Overcome common marketing ops pain points

» Connect HubSpot, Calendly, Slack, Google Sheets, and more with Zapier
Mike Rama, Founder of A
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Automate your
marketing ops
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the best in the business streamline their
operations with automation.
In this 30-minute webinar, you'll discover how to:
|_Zapier Product v Explore v Resources v Teams & Companies  Pricing O Login w

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Zapier user, Mike creates extensive video content

around entrepreneurship, digital marketing, and social

media strategies.
Christina Kay, VP of

| Marketing and RevOps at

ResellerRatings
Christina Kay, VP of Marketing and RevOps at
ResellerRatings, has set a new standard for retaining
loyal customers through tech stack operations,
creating strategic partnerships, and teaching
executives the importance of RevOps. Christina has
helped her company create automations to eliminate
manual tasks, saving the team around 50 hours per
month and increasing customer interactions, sales
enablement, and overall product adoption.

Romana Amato, Marketing A

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creating strategic partnerships, and teaching
executives the importance of RevOps. Christina has
helped her company create automations to eliminate
manual tasks, saving the team around 50 hours per
month and increasing customer interactions, sales
enablement, and overall product adoption.

Romana Amato, Marketing

Operations Leader

Romana Amato has been a Marketing Operations \

leader for 10+ years and is passionate about -

troubleshooting, efficiency, and clean data. Notably,

Romana has spearheaded projects such as a website g

relaunch, where her efforts resulted in a 100% increase

in lead generation year over year. Romana is a pioneer Y

in building her teams' sales and marketing operations A\

from the ground up.

Follow us o @ e o o Pricing Help Developer Platform Press Jobs Zapier for Companies Transfer
_zapier © 2022 Zapier Inc. Manage cookies Legal Privacy
|_zapier Product v Explore v Resources v Teams & Companies  Pricing O Login w
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Mike Rama, Founder of
Brands Meet Creators
Mike Rama is the founder of Brands Meet Creators, a
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Christina Kay, VP of
A RA sl o b o omam ol P me v o on  om
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Zapier webinars
Watch and learn, on demand
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FEATURED WEBINAR Automate You r
Marketing operations professionals are the unsung . .
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backstage processes—from routing leads to managing .
data—run smoothly. When done right, it's magic. |ndustry Ieaders
Intro to Zapier Customer spotlights Zapier Experts App spotlights Industry insights Working remotely


Course detail

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Zapier 101
Learn how to think with an automation mindset, create your first
Zap, and explore popular Zapier features that will help automate
your work.

Section 1 Section 2 Section 3 Section 4 Section 5

Introduction
Before you dive in to Zapier 101, meet your instructors and get an
overview of the course.

-

~ (4)
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Choose a course
Beginner Advanced
New to Zapier (or automation in general)? Master the fundamentals Ready to tackle advanced automation? Level up your skills with Zapier
with Zapier 101. 102.
54 min e 28 videos 53 min ¢ 26 videos
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Section 1 Section 2 Section 3 Section 4 Section 5
Introduction
Before you dive in to Zapier 101, meet your instructors and get an
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-
2\ @
See what Zapier 101 will cover—and how
it'll help you learn to automate.
Beginner ¢ 1 min
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How to use: Section4
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Discover how conditional logic can add Wrap up Section 4 with a review of
even more power to your Zaps. everything we covered.
Beginner ¢ 2 min Beginner ¢ 1 min
Readly for a challenge?
Level up your automation skills with Zapier 102.
Unlock the power of automation
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Section 1 Section 2 Section 3 Section 4 Section 5
Popular Zapier features
Get familiar with popular Zapier features and built-in tools that can
add even more power to your workflows—like logic paths, filter
steps, and delays.
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Beginner ¢ 1 min Beginner ¢ 2 min Beginner ¢ 2 min
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Unlock the power of automation
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Section 1 Section 2 Section 3 Section 4 Section 5
What is automation?
This section covers the basics of automation: what it is and what it
can do for you.
Here's an overview of what's in store in Learn how automation can help you be See what automation can do for you at
Section 2: What is automation? more efficient. work.
Beginner ¢ 1 min Beginner ¢ 3 min Beginner * 2 min


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