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Diversity, Equity and Inclusion

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our Initial commitments to action:

We will use our platform for change

MasterClass was founded on the belief that learning is for everyone. We've

committed $2 million in funding toward creating content that educates on

issues of social justice, inspires activism, and opposes systemic racism.

The launch of our three-part series, Black History, Black Freedom, and

Black Love, begins fulfillment of this commitment. MasterClass will make

this programming available to the public for free in 2022.

We will amplify diverse instructor voices

Representation matters.

Our instructor roster—in every one of our subject categories—wiill

consistently exceed the diversity of our society. Our goal is to achieve this

representation through the next 200 instructors we bring to the platform.
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|we wish to inhabit

We will develop and invest in additional strategies to build a workplace that
is consistent with the diversity of the countries where we are based.

We will add our support to causes that
champion diversity, equity, and inclusion

We have committed up to $500,000 per year for donations—and
employee-directed donation matching—to individuals and organizations
advancing a more equitable society.

We will create a company culture that further
nourishes diversity, equity, and inclusion

We will hire dedicated resources to focus on diversity, equity, and

inclusion, supporting our employee DEI group and our broader efforts

in this area.

We will ensure the voices of everyone on

our team can be heard

We commit to giving our team a full day off for state and federal

elections, helping to ensure that they have time to cast their votes—and
help others do the same.
|M_asterCIaSS
MasterClass Diversity, Equity, and Inclusion
are committed to being our best.
We want to live as global citizens in an equitable and just world where we listen to
each other and learn from each other.
Our workplace, workforce, and marketplace approach demonstrate our
commitment to move toward this ideal. The broad range of our instructors—and of
the classes they teach—demonstrates our commitment to amplify and elevate
diverse and disparate voices.
We stand against systemic racism, police brutality, and all acts of prejudice or
violence targeting any group of people in our society and communities.
We believe in the values of diversity, equity, and inclusion. But we also recognize
|We will ensure the voices of everyone on

our team can be heard

We commit to giving our team a full day off for state and federal

elections, helping to ensure that they have time to cast their votes—and

help others do the same.
This is a journey—and we’re far from its
end. We will continue to measure and
review our progress every quarter and
review our funding annually. As we
continue to grow, we’ll add to our
responsibilities, continually challenging
ourselves to drive change.


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|At MasterClass, we believe we put our best work forward when our employees bring together ideas that are
diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment
opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or
mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any
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« Go Back
Director, Business Operations & Strategy
at MasterClass
San Francisco, CA, USA
Who we are:
MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access
and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and
leaders who have changed the world, so that you can change yours.
Members get unprecedented access to 150+ instructors and classes across a wide variety of fields, including
Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording
studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career
with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and
discover your inner negotiator with Chris Voss.
It's a pivotal time for MasterClass — we're scaling and growing, fast. With a HQ in San Francisco and future
|What we are looking for:

We are building “the navy seals” of strategy & operations. A small team that can do everything from analysis &
strategy to implementation. The BizOps & Strategy team is the connective tissue within the company and play
multiple roles within MasterClass: owning a program by being a key enablement partner, decision support for a
core corporate strategy challenge, standing up a new org / function, analytical support for a functional team,
and owning the business rhythms, planning and corporate cadence.

This small team will push each other intellectually and operationally to help push forward the most important
strategic initiatives inside of Masterclass, such as exploring new products, managing corporate OKRs and KPls,
and driving the corporate strategy for the company. In addition to partnering with the team, you will work
autonomously and help drive projects with the Marketing, Business Development, Enterprise, Product and
Content teams and cross-functionally with Analytics, Consumer Insights, and others.

You’re a good fit for this role if: You are ready and excited to roll up your sleeves. We are a fast-growing, nimble
organization and you will be asked to perform tasks with varying degrees of difficulty. You are prepared to
perform more routine tasks on the same day that you prepare an analysis and a presentation to the executives
of the company.

What You Will Do:

* Manage a team of 2 - 3 analysts and associates to deliver on the workstreams mentioned below.

« Conduct ongoing analysis of key business drivers, trends and performance indicators - for the business
overall as well as for select teams, including Marketing, Content, Enterprise, Business Development and
others.

« Develop actionable insights to inform marketing strategy and support the optimization of our paid
marketing campaigns

« Support critical company initiatives (ex. Managing corporate operating cadence, holiday strategy, analysis
for pricing optimization, international expansion, exploring a B2B offering etc.) with problem solving and
actionable analytical insights; help identify opportunities to improve core business metrics and to increase
efficiency to support hyper-growth

About You:

* 10+ years of experience in a highly analytical environment - business operations & strategy in a top tech
firm, top management consulting firm, investment bank or equivalent, and/or tech/ media/entertainment
company

« Prior experience managing direct reports and an ability to hire, train and coach a high-performing team

« Track record of leading and proactively managing end-to-end execution of strategic projects

« Experience in subscription / media / content business preferred

« Exceptional quantitative and analytical skills to work on complex business issues

« Experience in financial modeling / forecasting. Superb modeling skills and extensive experience
conducting a quantitative and qualitative analysis

* Get-it-done mindset. You are not afraid to roll up your sleeves and do what it takes to get the job done.

o Flexible mindset. We are a startup and things change quickly. Context and priorities might shift and you
|Current Open Positions
MasterClass
Department Office
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Director, Business Operations & Strategy
San Francisco, CA, USA
Engineering
Staff Software Engineer, MarTech
San Francisco, CA, USA
Staff Software Engineer, MarTech
Waterloo, ON, Canada
Finance
Corporate FP&A Manager
San Francisco, CA
Sr. Accountant
San Francisco, CA, USA
Marketing
Performance Marketing Manager
San Francisco, CA


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; )& Dolby Experience Dolby Atmos for
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INVISIBLE Invisible Women
WOMEN
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BIOGRAPHY Tems is a Nigerian singer, songwriter, and producer whose thoughtful blend
of alternative R&B and Afrobeat earned her international attention at the tail
end of the 2010s. After notching the 2019 hit "Try Me," she began to appear
on high-profile tracks like WizKid's "Essence" and Drake's "Fountains." Her
first two EPs, 2020's For Broken Ears and 2021's If Orange Was a Place,
yielded her own hits like "Damages" and "Found," the latter featuring Brent
Eaiyaz. She was then featured on Future's chart-topping 2022 single "Wait
for U."
Born in the capital city of Lagos to a Nigerian mother and British father,
Temilade Openiyi spent part of her childhood in the U.K. before moving
back to her home country. She nurtured her musical talent in a local choir,
learning to play piano and eventually writing her own songs inspired both
by classic Nigerian music and artists like Lauryn Hill and Amy Winehouse.
Using the stage name Tems, she released the single "Mr. Rebel" in 2018,
followed a year later by "Looku Looku" and "Try Me," the latter of which
became a significant hit. 2020 proved to be a banner year for Tems with the
release of her debut EP, [wimpLink albumld="155623822"]For Broken...
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HiFi HiFi Plus
Listen to music the way it's Make your listening count.
meant to sound.
| v HiFi Sound Quality v Innovative Audio Formats
Up to 1411 kbps Up to 9216 kbps
Master Quality Authenticated (MQA), Dolby
v 90M+ songs and 450K+ videos Atmos, Sony 360 Reality Audio, and HiFi
v Ad-free v 90M+ songs and 450K+ videos
v Listen offline with unlimited v Ad-free
skips
v Listen offline with unlimited
‘ ‘ skips
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v Direct Artist Payouts
Up to 10% of your subscription is directed to
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HiFi HiFi Plus
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meant to sound.
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v 90M+ songs and 450K+ videos Atmos, Sony 360 Reality Audio, and HiFi
v Ad-free v 90M+ songs and 450K+ videos
v Listen offline with unlimited v Ad-free
skips
v Listen offline with unlimited
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Up to 10% of your subscription is directed to
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Q Explore Invisible Women INVISIBLE
WOMEN
Data Bias in a World Designed for Men (] (] (]
@ Highlights
by Caroline Criado Perez
DATA BIAS IN A WORLD
. DESIGNED FOR MEN
Library ° ° °
v/ Recommended by you Write a review
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Description Rating
Data is fundamental to the modern world. From economic development, to healthcare, to
education and public policy, we rely on numbers to allocate resources and make crucial decisions. 65% recommend this
But because so much data fails to take into account gender, because it treats men as the default a 0 Based on 20 community ratings
and women as atypical, bias and discrimination are baked into our systems. And women pay
tremendous costs for this bias, in time, money, and often with their lives. Insightful - 9 Reflective - 7
@A Reading Goal v . .
9 Celebrated feminist advocate Caroline Criado Perez investigates the shocking root cause of EasyAoficadis MEmelietly - 1
gender inequality and research in Invisible Women, diving into women’s lives at home, the T 1
Set goal ense
workplace, the public square, the doctor’s office, and more. Built on hundreds of studies in the US,
the UK, and around the world, and written with energy, wit, and sparkling intelligence, this is a
0 JaneSmith groundbreaking, unforgettable exposé that will change the way you look at the world.
g 4.4/5 on Goodreads
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Originals Return Revealed Interview: Art Can Save
Us
A quarter-century ago, the Brooklyn trio In this in-depth conversation, biographer
released two cult-classic records that and journalist James Gavin unpacks the On his experimental new release, ‘The
combined rootsy songcraft with proggy triumph and torment that defined the late Invisible Light: Spells,” the legendary
ambition: Now, or} the eve O.f a reunion pop icon. producer and musician uses creative
tour and in the midst of a reissue truths to break through our current
campaign, they’re unraveling their story, dystopia. In other news, he’s hoping to
starting with one mushroom-aided revolutionize the course of music
“weekend of insanity.” commerce.
FEATURES / CODEINE CONVERSATIONS / GEORGE MICHAEL CONVERSATIONS / ELECTRONIC
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Elvis Costello on Saturday Night Live in 1977. He surprised both Columbia Records brass and SNL creator Lorne Michaels with a performance of “Radlio, Radlio,” an indictment of the
medium’s anesthetized state. Costello was banned from the show and wouldn't return until 1989.
Credit: NBCU Photo Bank/NBCUniversal via Getty Images.
|In the beginning, rock 'n’ roll’s purview was the simple and straightforward: teen
passions like sex, dancing and cars. By the mid-1960s, the “roll” had gone along
with some of the innocence. Rock was now music for young adults to sit and think
about as well as shake their stuff, its subject matter expanding to politics, social
comment and bohemian themes like drugs and spirituality. But while this newly
serious form of youth music could preach or overreach, it still dealt with things
outside the world of rock itself.

But then came a third stage. By the start of the '70s, rock had established itself as a
force in the world, no longer simply reflecting youthful desire but actively shaping
it. Rock was now an industry, a career structure, a belief system. Almost inevitably
artists started taking rock itself as their subject, writing songs that celebrated or
bemoaned the lifestyle of a working band, monitored the vital signs of the music
and the movement, or commented on rock history.

The music had existed long enough by 1970 that performers and fans alike
succumbed to nostalgia for the early days — for the excitement of rock 'n’ roll’s
emergence and the uncomplicated fun of a time before self-consciousness and
grown-up concerns set in. So the “been a long time since I rock and rolled” in Led
Zeppelin’s “Rock and Roll,” from 1971, expressed both wistfulness and the joy of
reconnection to the primal pulse of 1950s rockabilly. Then there were more
reflective callbacks like Don McLean’s “American Pie,” a simultaneously idyllic and
pensive elegy that lyrically retraced the journey from Buddy Holly through Dylan
and the Beatles to an uncertain present.

By the early 70s, rock had become a junior form of showbiz, just with longer hair
and more explicitly sexual lyrics. In the same way that Hollywood and Broadway
love to celebrate themselves with movies-about-movies and musicals-about-
musicals, rock’s new breed of razzle-dazzle entertainers like David Bowie
increasingly took rock itself as their inspiration. Alice Cooper’s “Hello Hooray”
pulled you inside the expectant mind and mounting megalomania of the shock-
|*¢* TIDAL About  Support 0. Login
Front Page Essays Features Conversations Discover  Culture Q Explore
he Spirit of Radio:
The Spirit of Radio: Songs
Since its adolescence, popular music has been passionately enamored of
itself.
August 17, 2022 by Simon Reynolds
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|35 In The Beginning, There Was Rhythm (Early Version) 5:53
Listen to full playlist

ESSAYS / ALICE COOPER / BOSTON / CHIC / DAFT PUNK / DANCE / DAVID BOWIE / DON

MCLEAN / ELECTRONIC / ELVIS COSTELLO / FOLK & AMERICANA / HIP-HOP / JOE WALSH / LED v n

ZEPPELIN / LYNYRD SKYNYRD / MOTT THE HOOPLE / PINK FLOYD / POP / R&B & SOUL / RAE

SREMMURD / RAP / ROCK / RUSH / THE CLASH
Simon Reynolds is the author of 'Shock and Awe: Glam Rock and Its Legacy,
from the Seventies to the Twenty-First Century' and 'Rip It Up and Start Again:
Postpunk 1978-1984."

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ambition. Now, on the eve of a reunion pop icon. producer and musician uses creative
tour and in the midst of a reissue truths to break through our current
campaign, they’re unraveling their story, dystopia. In other news, he’s hoping to
starting with one mushroom-aided revolutionize the course of music
“weekend of insanity.” commerce
FEATURES / CODEINE CONVERSATIONS / GEORGE MICHAEL CONVERSATIONS / ELECTRONIC
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