The FTC has been mandated by Congress to promulgate rules to encourage the use of alternative dispute resolution, and full warranties may require mediation and/or arbitration as a first step toward settling disputes.
美国国会授权联邦贸易委员会颁布规则以鼓励使用替代性争议解决方案，并且全面保修可能需要调解和/或仲裁作为解决争议的第一步。