(Measurable, quantifiable) + Threshold = 10 per week CSF = Installation of a call centre for providing superior customer service (and indirectly, influencing acquiring new customers through customer satisfaction).
（可衡量量、可量化的）+ 阈值 = 10/周  CSF = 为了提供优质的客户服务（和间接影响——通过客户满意度获得新客户）而设立一个呼叫中心。