new

Get trending papers in your email inbox!

Subscribe

Daily Papers

byAK and the research community

Nov 13

Lineage-Aware Memory Governance: A Derivation-Gated Framework for Privacy-Preserving Column-Level Access Control in Enterprise AI Agents

Enterprise AI agents that share a memory store face two unaddressed risks: sensitive data can leak through legitimately computed results the requester could not derive, and departments can silently compute a same-named key performance indicator (KPI) through conflicting logic. Existing agent-memory systems (e.g., MemGPT, Zep, A-MEM) gate retrieval by content, ownership, and role, not derivation, missing a cached insight that embeds a forbidden column. We introduce the Analytical Memory Unit (AMU), a memory schema that attaches a full derivation (lineage) graph to every cached result, gated by a retrieval policy that serves a hit only when the requester is authorised for every column touched. Provided lineage recording is complete, we prove by construction that the policy blocks retrieval of results derived from a sensitive column outside the requester's permissions, at O(n) worst case -- a conditional design guarantee, not an empirical claim, that excludes derived features encoding sensitive information without naming their source. Eliminating measured leakage required 75-90% recorded lineage completeness, so we treat 90% as a conservative deployment target. Across six experiments, lineage-gated retrieval removes the 18.8-25.5% cross-department leakage naive content-gated memory suffers, keeping 81.5-82.6% of memory reuse at 13.8 microsecond worst-case overhead. A real-agent proof-of-concept with LLM-generated SQL is consistent with the guarantee: zero leaks over 9 round-trips, two conflicts caught automatically -- though a feasibility demonstration, not evidence of production viability. This offers a practical governance layer for shared agent memory, complementing source-layer access control and supporting EU AI Act compliance.

  • 2 authors
·
Oct 4 2

PACT: Can Enterprise AI Assistants Be Trusted Under Pressure?

As corporate AI adoption continues to grow, enterprise-grade LLM agents are being deployed into sensitive contexts such as hiring, healthcare, and finance. In these contexts, compliance with rules specified in an agent's system context is a first-order legal concern. Currently, no evaluation framework systematically measures which LLM models tend to violate compliance rules, especially under pressure from a persistent user, a hurried manager, or circumstances where violation is convenient or attractive. We introduce PACT (Pressure-Applied Compliance Testing), a benchmark for rule-following under pressure in AI agents assisting employees in daily tasks across twelve regulated enterprise domains and forty-eight scenarios, each set in a realistic multi-turn conversation. Each benchmark item pairs a standing rule against a rule-violating shortcut, and applies a battery of pressures across different wordings and system-prompt modes. We construct PACT component by component under strict LLM-as-judge auditing to ensure samples are unambiguous, ungameable, and realistic enough to avoid eliciting evaluation-aware behavior. We use PACT to profile LLM compliance across six complementary metrics that create a holistic picture of an AI assistant's robustness under pressure and throughout multi-turn conversations, its transparency, and ability to correctly discern where a rule applies. We aggregate this profile into PACTScore, a reliability-weighted compliance rate over all items and modes. Our results across 22 common LLM models spanning multiple providers and sizes show substantial variability in compliance across models and metric dimensions. Even the strongest assistants mis-apply a rule on 6 to 10% of items, and ordinary user pressure raises the violation rate by 65% on average. PACT highlights compliance risks in LLM assistants, motivating guardrails and careful model selection.

Signed but Not Safe: Requirement Integrity in Multi-Agent LLM Handoffs

Enterprise AI agents increasingly split a user's request across subagents and merge their results, and each handoff can summarize away, alter or ignore a requirement. We report a preregistered study with synthetic, exactly scorable tasks comparing free-text, structured JSON and signed requirement-manifest handoffs: the orchestrator extracts each requirement as a verbatim quote plus a checkable predicate, code signs the manifest with HMAC-SHA256, and deterministic code verifies the merger's decision. With Qwen3-8B (1,440 trajectories, five threats), signed manifests cut unsafe commits under attack from 69.4% to 9.0% (60.4 pp, 95% CI [51.4, 69.4]) with no net loss of conformant commits relative to structured handoffs. Signing is what defeats in-transit tampering: an unsigned manifest committed violations in 79% of mutated runs, the signed one in none. On identical trajectories the deterministic verifier caught 78.7% of violating decisions versus 59.0% for an LLM checker, with 7% versus 50% false alarms. An oracle manifest removed all remaining unsafe commits: the residual risk comes from extraction errors made before signing. A preregistered pre-signing injection attack confirmed this boundary: one adversarial line raised signed-manifest violations from 14.6% to 37.5% (Qwen3-8B), 11.1% to 63.9% (gpt-oss-20b) and 8.3% to 75.0% (GPT-5.6-luna), and the signature then authenticated the corrupted manifest. Signing protects requirements in transit, not at extraction; the extraction step is the trust boundary.

  • 4 authors
·
Nov 5

FinRobot: Generative Business Process AI Agents for Enterprise Resource Planning in Finance

Enterprise Resource Planning (ERP) systems serve as the digital backbone of modern financial institutions, yet they continue to rely on static, rule-based workflows that limit adaptability, scalability, and intelligence. As business operations grow more complex and data-rich, conventional ERP platforms struggle to integrate structured and unstructured data in real time and to accommodate dynamic, cross-functional workflows. In this paper, we present the first AI-native, agent-based framework for ERP systems, introducing a novel architecture of Generative Business Process AI Agents (GBPAs) that bring autonomy, reasoning, and dynamic optimization to enterprise workflows. The proposed system integrates generative AI with business process modeling and multi-agent orchestration, enabling end-to-end automation of complex tasks such as budget planning, financial reporting, and wire transfer processing. Unlike traditional workflow engines, GBPAs interpret user intent, synthesize workflows in real time, and coordinate specialized sub-agents for modular task execution. We validate the framework through case studies in bank wire transfers and employee reimbursements, two representative financial workflows with distinct complexity and data modalities. Results show that GBPAs achieve up to 40% reduction in processing time, 94% drop in error rate, and improved regulatory compliance by enabling parallelism, risk control insertion, and semantic reasoning. These findings highlight the potential of GBPAs to bridge the gap between generative AI capabilities and enterprise-grade automation, laying the groundwork for the next generation of intelligent ERP systems.

  • 8 authors
·
Jun 2, 2025

Oracle Agent Memory as an Enterprise Memory Substrate for Long-Horizon AI Agents

Agent memory is a systems problem for long-horizon agents. Practical deployments require retention of task state across extended conversations, recovery of user-specific facts and preferences across sessions, and accumulation of procedural knowledge from prior outcomes. These requirements extend beyond document retrieval: a memory layer must determine which interactions become durable state, how that state is scoped, how it is retrieved under latency constraints, and how it is revised or removed over time. This report studies Oracle Agent Memory as a database-native memory substrate built on Oracle Database. Three themes organize the discussion: memory as a lifecycle spanning ingestion, extraction, consolidation, retrieval, summarization, and revision or removal; a layered architecture that separates an active memory core from a passive memory-store interface with explicit scope control across users, agents, and threads; and evaluation methodology in which downstream task accuracy is complemented by memory-centric measures such as evidence retrieval, recall, latency, and estimated token use. The report summarizes LongMemEval results, reaching 93.8% accuracy, compares Oracle Agent Memory against flat-history baselines, using about 10.7x fewer tokens, and published or reported external baselines where available, and closes with implementation-oriented appendix material covering setup, thread lifecycle, and search semantics.

  • 13 authors
·
Jul 13

Why Do AI Agents Break Rules? How Framing, Context, and Social Signals Shape Compliance

Specifying a penalty can turn a legal obligation into a cost-benefit calculation that favors violation. We show that this enforcement information paradox occurs in AI agents. Most AI safety evaluations test whether models fail; we ask why, using compliance theory from law and economics as a diagnostic. We evaluate twelve instruction-tuned language models deployed as enterprise procurement chatbots. Each is given an environmental regulation in its system prompt covering large purchases, and a vendor list on which the certified suppliers cost nearly twice what the uncertified ones do. We test the agents against the predictions of deterrence, legitimacy, and expressive law, and find that each theory accounts for part of what we observe. Under identical conditions, compliance spans 46 percentage points across models, and models differ in which pressure breaks them: some treat the regulation as binding however it is worded, while others fail where theory predicts, under low penalties and non-command phrasing. Benchmark scores and developers' own descriptions of post-training do not predict where a model falls. Across all twelve, financial incentives, managerial demands, peer outcomes, and employee pressure each produce large compliance failures. These agents violate regulatory constraints to satisfy local user objectives in ways standard alignment benchmarks do not measure. Embedding the rule in the system prompt is not on its own enough to produce a compliant agent: model selection is itself a governance decision, and benchmark evaluation is not sufficient for compliance-sensitive deployments.

UndoBench: Separating Task Competence from Recovery Capability in Tool-Using AI Agents

Tool-using AI agents are increasingly deployed across enterprise software systems, yet widely used benchmarks primarily evaluate nominal task completion, conflating baseline planning competence with operational fault recovery. We introduce UndoBench, a benchmark spanning 36 base workflows and 36 fault scenarios across 8 enterprise domains, decoupling task competence from recovery capability via counterfactual paired trials under identical seeds alongside wire-level effect-history and environment-state oracles. On 12 held-out TEST workflows across two open-weight models, two frameworks, and three recovery paradigms (5,760 executions / 2,880 paired trials) in the frozen lost-acknowledgment study, nominal competence reached 83.54% while conditional recovery success rate (CRSR) fell to 46.72%, with naive retry producing duplicate external effects in 53.33% of trials. Extensions to commercial API models reproduced this competence-recovery separation. Evaluations across complementary execution boundaries show that recovery is phase-dependent: before mutation, methods perform similarly without duplicate effects among capable trials; during partial mutation, naive retry, per-call idempotency, and zero-privilege journaling collapse on the evaluated composite workflows; after commit but before acknowledgment, verification and server-side idempotency substantially improve safety. These findings demonstrate that evaluating nominal completion alone masks critical, phase-dependent recovery vulnerabilities in autonomous agents.

  • 4 authors
·
Oct 3 3

Parallax: Why AI Agents That Think Must Never Act

Autonomous AI agents are rapidly transitioning from experimental tools to operational infrastructure, with projections that 80% of enterprise applications will embed AI copilots by the end of 2026. As agents gain the ability to execute real-world actions (reading files, running commands, making network requests, modifying databases), a fundamental security gap has emerged. The dominant approach to agent safety relies on prompt-level guardrails: natural language instructions that operate at the same abstraction level as the threats they attempt to mitigate. This paper argues that prompt-based safety is architecturally insufficient for agents with execution capability and introduces Parallax, a paradigm for safe autonomous AI execution grounded in four principles: Cognitive-Executive Separation, which structurally prevents the reasoning system from executing actions; Adversarial Validation with Graduated Determinism, which interposes an independent, multi-tiered validator between reasoning and execution; Information Flow Control, which propagates data sensitivity labels through agent workflows to detect context-dependent threats; and Reversible Execution, which captures pre-destructive state to enable rollback when validation fails. We present OpenParallax, an open-source reference implementation in Go, and evaluate it using Assume-Compromise Evaluation, a methodology that bypasses the reasoning system entirely to test the architectural boundary under full agent compromise. Across 280 adversarial test cases in nine attack categories, Parallax blocks 98.9% of attacks with zero false positives under its default configuration, and 100% of attacks under its maximum-security configuration. When the reasoning system is compromised, prompt-level guardrails provide zero protection because they exist only within the compromised system; Parallax's architectural boundary holds regardless.

  • 1 authors
·
Apr 13

AI Agents Need Memory Control Over More Context

AI agents are increasingly used in long, multi-turn workflows in both research and enterprise settings. As interactions grow, agent behavior often degrades due to loss of constraint focus, error accumulation, and memory-induced drift. This problem is especially visible in real-world deployments where context evolves, distractions are introduced, and decisions must remain consistent over time. A common practice is to equip agents with persistent memory through transcript replay or retrieval-based mechanisms. While convenient, these approaches introduce unbounded context growth and are vulnerable to noisy recall and memory poisoning, leading to unstable behavior and increased drift. In this work, we introduce the Agent Cognitive Compressor (ACC), a bio-inspired memory controller that replaces transcript replay with a bounded internal state updated online at each turn. ACC separates artifact recall from state commitment, enabling stable conditioning while preventing unverified content from becoming persistent memory. We evaluate ACC using an agent-judge-driven live evaluation framework that measures both task outcomes and memory-driven anomalies across extended interactions. Across scenarios spanning IT operations, cybersecurity response, and healthcare workflows, ACC consistently maintains bounded memory and exhibits more stable multi-turn behavior, with significantly lower hallucination and drift than transcript replay and retrieval-based agents. These results show that cognitive compression provides a practical and effective foundation for reliable memory control in long-horizon AI agents.

  • 1 authors
·
Jan 14

SaaSBench: Exploring the Boundaries of Coding Agents in Long-Horizon Enterprise SaaS Engineering

As autonomous coding agents become capable of handling increasingly long-horizon tasks, they have gradually demonstrated the potential to complete end-to-end software development. Although existing benchmarks have recently evolved from localized code editing to from-scratch project generation, they remain confined to structurally simplified, single-stack applications. Consequently, they fail to capture the heterogeneous environments, full-stack orchestration, and system-level complexity of real enterprise Software as a Service (SaaS) systems, leaving a critical gap in assessing agents under realistic engineering constraints. To fill this gap, we introduce SaaSBench, the first benchmark designed to explore the boundaries of AI agents in enterprise SaaS engineering. Spanning 30 complex tasks across 6 SaaS domains with 5,370 validation nodes, it incorporates 8 programming languages, 6 databases, and 13 frameworks to meticulously mirror real-world software heterogeneity. Furthermore, we design a dependency-aware hybrid evaluation paradigm tailored for complex systems with long horizons and multi-component coupling, enabling fine-grained, reproducible assessment. Crucially, our extensive experiments reveal a striking insight: the primary bottleneck for state-of-the-art agents is not generating isolated code logic, but successfully configuring and integrating a multi-component system. Over 95\% of task failures occur before agents even reach deep business logic, with models often falling victim to overconfidence and prematurely halting during foundational system setup, or getting trapped in ineffective debugging loops. We hope SaaSBench serves as a practical and challenging testbed to drive the evolution of reliable, system-level coding agents. The code is available at https://github.com/ShadeCloak/SaaSbench.

  • 14 authors
·
May 16 1

Bridging Protocol and Production: Design Patterns for Deploying AI Agents with Model Context Protocol

The Model Context Protocol (MCP) standardizes how AI agents discover and invoke external tools, with over 10,000 active servers and 97 million monthly SDK downloads as of early 2026. Yet MCP does not yet standardize how agents safely operate those tools at production scale. Three protocol-level primitives remain missing: identity propagation, adaptive tool budgeting, and structured error semantics. This paper identifies these gaps through field lessons from an enterprise deployment of an AI agent platform integrated with a major cloud provider's MCP servers (client name redacted). We propose three mechanisms to fill them: (1) the Context-Aware Broker Protocol (CABP), which extends JSON-RPC with identity-scoped request routing via a six-stage broker pipeline; (2) Adaptive Timeout Budget Allocation (ATBA), which frames sequential tool invocation as a budget allocation problem over heterogeneous latency distributions; and (3) the Structured Error Recovery Framework (SERF), which provides machine-readable failure semantics that enable deterministic agent self-correction. We organize production failure modes into five design dimensions (server contracts, user context, timeouts, errors, and observability), document concrete failure vignettes, and present a production readiness checklist. All three algorithms are formalized as testable hypotheses with reproducible experimental methodology. Field observations demonstrate that while MCP provides a solid protocol foundation, reliable agent tool integration requires infrastructure-level mechanisms that the specification does not yet address.

  • 1 authors
·
Mar 11

SWE-Bench Pro: Can AI Agents Solve Long-Horizon Software Engineering Tasks?

We introduce SWE-Bench Pro, a substantially more challenging benchmark that builds upon the best practices of SWE-BENCH [25], but is explicitly designed to capture realistic, complex, enterprise-level problems beyond the scope of SWE-BENCH. SWE-BENCH PRO contains 1,865 problems sourced from a diverse set of 41 actively maintained repositories spanning business applications, B2B services, and developer tools. The benchmark is partitioned into a public set with open access to problems sourced from 11 repositories, a held-out set of 12 repositories and a commercial set of 18 proprietary repositories where we have formal partnership agreements with early-stage startups. Problems in the held-out and the commercial set are not publicly accessible, but we release results on the commercial set. Our benchmark features long-horizon tasks that may require hours to days for a professional software engineer to complete, often involving patches across multiple files and substantial code modifications. All tasks are human-verified and augmented with sufficient context to ensure resolvability. In our evaluation of widely used coding models, under a unified scaffold, we observe that their performance on SWE-Bench PRO remains below 25% (Pass@1), with GPT-5 achieving the highest score to date at 23.3%. To better understand these limitations, we cluster the failure modes observed in the collected agent trajectories for a clearer characterization of the error patterns exhibited by current models. Overall, SWE-BENCH PRO provides a contamination-resistant testbed that more faithfully captures the complexity and diversity of real-world software development, advancing the pursuit of truly autonomous software engineering agents at a professional level.

  • 19 authors
·
Sep 21, 2025 3

ElephantBroker: A Knowledge-Grounded Cognitive Runtime for Trustworthy AI Agents

Large Language Model based agents increasingly operate in high stakes, multi turn settings where factual grounding is critical, yet their memory systems typically rely on flat key value stores or plain vector retrieval with no mechanism to track the provenance or trustworthiness of stored knowledge. We present ElephantBroker, an open source cognitive runtime that unifies a Neo4j knowledge graph with a Qdrant vector store through the Cognee SDK to provide durable, verifiable agent memory. The system implements a complete cognitive loop (store, retrieve, score, compose, protect, learn) comprising a hybrid five source retrieval pipeline, an eleven dimension competitive scoring engine for budget constrained context assembly, a four state evidence verification model, a five stage context lifecycle with goal aware assembly and continuous compaction, a six layer cheap first guard pipeline for safety enforcement, an AI firewall providing enforceable tool call interception and multi tier safety scanning, a nine stage consolidation engine that strengthens useful patterns while decaying noise, and a numeric authority model governing multi organization identity with hierarchical access control. Architectural validation through a comprehensive test suite of over 2,200 tests spanning unit, integration, and end to end levels confirms subsystem correctness. The modular design supports three deployment tiers, five profile presets with inheritance, multi gateway isolation, and a management dashboard for human oversight, enabling configurations from lightweight memory only agents to full cognitive runtimes with enterprise grade safety and auditability.

  • 2 authors
·
Mar 25

Cross-LLM Generalization of Behavioral Backdoor Detection in AI Agent Supply Chains

As AI agents become integral to enterprise workflows, their reliance on shared tool libraries and pre-trained components creates significant supply chain vulnerabilities. While previous work has demonstrated behavioral backdoor detection within individual LLM architectures, the critical question of cross-LLM generalization remains unexplored, a gap with serious implications for organizations deploying multiple AI systems. We present the first systematic study of cross-LLM behavioral backdoor detection, evaluating generalization across six production LLMs (GPT-5.1, Claude Sonnet 4.5, Grok 4.1, Llama 4 Maverick, GPT-OSS 120B, and DeepSeek Chat V3.1). Through 1,198 execution traces and 36 cross-model experiments, we quantify a critical finding: single-model detectors achieve 92.7% accuracy within their training distribution but only 49.2% across different LLMs, a 43.4 percentage point generalization gap equivalent to random guessing. Our analysis reveals that this gap stems from model-specific behavioral signatures, particularly in temporal features (coefficient of variation > 0.8), while structural features remain stable across architectures. We show that model-aware detection incorporating model identity as an additional feature achieves 90.6% accuracy universally across all evaluated models. We release our multi-LLM trace dataset and detection framework to enable reproducible research.

  • 1 authors
·
Nov 24, 2025

EnterpriseBench Corecraft: Training Generalizable Agents on High-Fidelity RL Environments

We show that training AI agents on high-fidelity reinforcement learning environments produces capabilities that generalize beyond the training distribution. We introduce CoreCraft, the first environment in EnterpriseBench, Surge AI's suite of agentic RL environments. CoreCraft is a fully operational enterprise simulation of a customer support organization, comprising over 2,500 entities across 14 entity types with 23 unique tools, designed to measure whether AI agents can perform the multi-step, domain-specific work that real jobs demand. Frontier models such as GPT-5.2 and Claude Opus 4.6 solve fewer than 30% of tasks when all expert-authored rubric criteria must be satisfied. Using this environment, we train GLM 4.6 with Group Relative Policy Optimization (GRPO) and adaptive clipping. After a single epoch of training, the model improves from 25.37% to 36.76% task pass rate on held-out evaluation tasks. More importantly, these gains transfer to out-of-distribution benchmarks: +4.5% on BFCL Parallel, +7.4% on Tau2-Bench Retail, and +6.8% on Tool Decathlon (Pass@1). We believe three environment properties are consistent with the observed transfer: task-centric world building that optimizes for diverse, challenging tasks; expert-authored rubrics enabling reliable reward computation; and enterprise workflows that reflect realistic professional patterns. Our results suggest that environment quality, diversity, and realism are key factors enabling generalizable agent capabilities.

  • 6 authors
·
Feb 17

Autonomous Business System via Neuro-symbolic AI

Modern business environments demand continuous reconfiguration of cross-functional processes, yet most enterprise systems remain organized around siloed departments, rigid workflows, and hard-coded automation. Meanwhile, large language models (LLMs) demonstrate strong capabilities in interpreting natural language and synthesizing unstructured information, but they lack deterministic, auditable execution of complex business logic. We introduce Autonomous Business System (AUTOBUS), a system that integrates LLM-based AI agents, predicate-logic programming, and business-semantics-centric enterprise data into a unified neuro-symbolic architecture for executing end-to-end business initiatives. AUTOBUS models a business initiative as a network of interrelated tasks with explicit pre- and post-conditions, required data, evaluation rules, and API-level actions. Enterprise data is organized as a knowledge graph, whose entities, relationships, and constraints are translated into logic facts and foundational rules that ground reasoning and ensure semantic consistency. Core AI agents synthesize task instructions, enterprise semantics, and available tools into task-specific logic programs, which are executed by a logic engine that enforces constraints, coordinates auxiliary tools, and produces deterministic outcomes. Humans specify task instructions, define and maintain business semantics and policies, curate tools, and supervise high-impact or ambiguous decisions, ensuring accountability and adaptability. We detail the AUTOBUS architecture, the structure of AI-generated logic programs, and the human-AI collaboration model and present a case study that demonstrates accelerated time to market in a data-rich organization. A reference implementation of the case study is available at https://github.com/cecilpang/autobus-paper.

  • 2 authors
·
Jan 21

Token-Efficient Data Reasoning Agents via Adaptive Structuring of Unstructured Data

Valuable data remains embedded in unstructured sources: web pages, reports, contracts, filings, earnings calls, and PDFs. The big bet in enterprise AI is deploying LLM agents that reason over this data to answer complex questions for every knowledge worker. Agents can do this today, but at prohibitive cost. Each question repeatedly opens large documents to recover scattered evidence, consuming up to a million tokens. However, if the data were already structured, the same question would reduce to a cheap database lookup. For example, on FanOutQA benchmark, reasoning over an ideal pre-structured store is 28X cheaper, and the gap grows to orders of magnitude as questions fan out over more documents. Yet structuring everything in advance is not viable: documents hold vastly more possible structure than any workload will use, and the useful structure and documents are unknown until queries arrive. We propose agentic data cracking, a method that structures unstructured data adaptively and speculatively as a byproduct of reasoning itself. Structuring is adaptive because observed queries decide when it happens and what matters, and speculative because it goes beyond the current question. Whenever the agent opens a document to answer, a cracking sub-agent forks from the already-loaded context at marginal cost and extracts grounded structure likely to serve related future queries. Over time, an increasing share of queries is fully covered by structured data and answered without opening a document, keeping agentic accuracy at close to RAG cost. On FanOutQA, extended with merely one related question per test question, cracking cuts cost by 53% while preserving accuracy. Agentic data cracking is a first step toward next-generation data infrastructure for agentic reasoning over unstructured data: a shared substrate beneath the model where knowledge that reasoning already paid to uncover accumulates.

Synthesis Through Simulation: Generating Coherent Enterprise Data via Scalable Agent-System Interaction

Tool-calling agents have become central to enterprise AI, yet training and evaluating them at scale remains severely constrained due to business and legal restrictions on enterprise systems, data, and database schemas. Tabular data synthesis offers a natural alternative, but its effectiveness is fundamentally limited by structural validity and schema availability, while procedure-based approaches yield the opposite weakness, typically lacking distributional fidelity without per-domain authoring. We introduce **Synthesis Through Simulation** (STS), a **schema--free** data synthesis paradigm in which an LLM agent generates data by executing operations against policy-enforcing APIs within simulated enterprise environments. Because data is generated through the same environment that defines what is valid, STS guarantees structural validity by construction while decoupling validity enforcement from distribution modeling, allowing each to be addressed independently. The **Generalist Populator** (GP), STS's domain-agnostic agent, addresses the remaining challenges of distributional fidelity and synthesis scalability: GP achieves **0.88** average marginal fidelity and **100\% constraint satisfaction** across all ten environments *without access to DB schemas*, while statistical synthesizers are inapplicable to seven due to necessary seed data requirements, and schema-privileged agents fail 82\% of trajectories on airline environment's tightly coupled workflows due to brittle task composition. We open-source the full framework, all ten environments, and generated datasets at https://github.com/SAP/synthesis-through-simulation.

SAP SAP
·
Sep 23 2

SuperLocalMemory V3: Information-Geometric Foundations for Zero-LLM Enterprise Agent Memory

Persistent memory is a central capability for AI agents, yet the mathematical foundations of memory retrieval, lifecycle management, and consistency remain unexplored. Current systems employ cosine similarity for retrieval, heuristic decay for salience, and provide no formal contradiction detection. We establish information-geometric foundations through three contributions. First, a retrieval metric derived from the Fisher information structure of diagonal Gaussian families, satisfying Riemannian metric axioms, invariant under sufficient statistics, and computable in O(d) time. Second, memory lifecycle formulated as Riemannian Langevin dynamics with proven existence and uniqueness of the stationary distribution via the Fokker-Planck equation, replacing hand-tuned decay with principled convergence guarantees. Third, a cellular sheaf model where non-trivial first cohomology classes correspond precisely to irreconcilable contradictions across memory contexts. On the LoCoMo benchmark, the mathematical layers yield +12.7 percentage points over engineering baselines across six conversations, reaching +19.9 pp on the most challenging dialogues. A four-channel retrieval architecture achieves 75% accuracy without cloud dependency. Cloud-augmented results reach 87.7%. A zero-LLM configuration satisfies EU AI Act data sovereignty requirements by architectural design. To our knowledge, this is the first work establishing information-geometric, sheaf-theoretic, and stochastic-dynamical foundations for AI agent memory systems.

  • 1 authors
·
Mar 15 2

Finch: Benchmarking Finance & Accounting across Spreadsheet-Centric Enterprise Workflows

We introduce a finance & accounting benchmark (Finch) for evaluating AI agents on real-world, enterprise-grade professional workflows -- interleaving data entry, structuring, formatting, web search, cross-file retrieval, calculation, modeling, validation, translation, visualization, and reporting. Finch is sourced from authentic enterprise workspaces at Enron (15,000 spreadsheets and 500,000 emails from 150 employees) and other financial institutions, preserving in-the-wild messiness across multimodal artifacts (text, tables, formulas, charts, code, and images) and spanning diverse domains such as budgeting, trading, and asset management. We propose a workflow construction process that combines LLM-assisted discovery with expert annotation: (1) LLM-assisted, expert-verified derivation of workflows from real-world email threads and version histories of spreadsheet files, and (2) meticulous expert annotation for workflows, requiring over 700 hours of domain-expert effort. This yields 172 composite workflows with 384 tasks, involving 1,710 spreadsheets with 27 million cells, along with PDFs and other artifacts, capturing the intrinsically messy, long-horizon, knowledge-intensive, and collaborative nature of real-world enterprise work. We conduct both human and automated evaluations of frontier AI systems including GPT 5.1, Claude Sonnet 4.5, Gemini 3 Pro, Grok 4, and Qwen 3 Max, and GPT 5.1 Pro spends 16.8 minutes per workflow yet passes only 38.4% of workflows, while Claude Sonnet 4.5 passes just 25.0%. Comprehensive case studies further surface the challenges that real-world enterprise workflows pose for AI agents.

The Orchestration of Multi-Agent Systems: Architectures, Protocols, and Enterprise Adoption

Orchestrated multi-agent systems represent the next stage in the evolution of artificial intelligence, where autonomous agents collaborate through structured coordination and communication to achieve complex, shared objectives. This paper consolidates and formalizes the technical composition of such systems, presenting a unified architectural framework that integrates planning, policy enforcement, state management, and quality operations into a coherent orchestration layer. Another primary contribution of this work is the in-depth technical delineation of two complementary communication protocols - the Model Context Protocol, which standardizes how agents access external tools and contextual data, and the Agent2Agent protocol, which governs peer coordination, negotiation, and delegation. Together, these protocols establish an interoperable communication substrate that enables scalable, auditable, and policy-compliant reasoning across distributed agent collectives. Beyond protocol design, the paper details how orchestration logic, governance frameworks, and observability mechanisms collectively sustain system coherence, transparency, and accountability. By synthesizing these elements into a cohesive technical blueprint, this paper provides comprehensive treatments of orchestrated multi-agent systems - bridging conceptual architectures with implementation-ready design principles for enterprise-scale AI ecosystems.

  • 3 authors
·
Jan 19

The Last Harness You'll Ever Build

AI agents are increasingly deployed on complex, domain-specific workflows -- navigating enterprise web applications that require dozens of clicks and form fills, orchestrating multi-step research pipelines that span search, extraction, and synthesis, automating code review across unfamiliar repositories, and handling customer escalations that demand nuanced domain knowledge. Each new task domain requires painstaking, expert-driven harness engineering: designing the prompts, tools, orchestration logic, and evaluation criteria that make a foundation model effective. We present a two-level framework that automates this process. At the first level, the Harness Evolution Loop optimizes a worker agent's harness H for a single task: a Worker Agent W_{H} executes the task, an Evaluator Agent V adversarially diagnoses failures and scores performance, and an Evolution Agent E modifies the harness based on the full history of prior attempts. At the second level, the Meta-Evolution Loop optimizes the evolution protocol Λ= (W_{H}, H^{(0)}, V, E) itself across diverse tasks, learning a protocol Λ^{(text{best)} that enables rapid harness convergence on any new task -- so that adapting an agent to a novel domain requires no human harness engineering at all.} We formalize the correspondence to meta-learning and present both algorithms. The framework shifts manual harness engineering into automated harness engineering, and takes one step further -- automating the design of the automation itself.

  • 3 authors
·
Apr 21 2

RL-ADA: A World-Feedback Framework for Adversarially Robust Enterprise Dialogue Agents

Deploying task-oriented dialogue agents in enterprise customer support faces a persistent annotation bottleneck: robust training requires labelled interaction data at scale, yet enterprise conversational logs are privacy-sensitive and expensive to annotate, while user behaviour evolves faster than labelling pipelines can keep pace. We present RL-ADA (Reinforcement Learning with Adversarial Dialogue Agents), a co-evolutionary training framework that eliminates this bottleneck by replacing human labels with world feedback: consequence-based reward signals derived directly from measurable interaction outcomes. A Customer Support Agent (DA, 3B parameters) and an Adversarial Customer Agent (CA, 7B parameters) co-evolve in an adversarial arena guided by a fixed automated judge: the DA is rewarded for correctly handling multi-turn customer conversations to successful resolution, while the CA is rewarded for producing realistic, intent-concealing utterances that cause misroutes, creating asymmetric adversarial pressure through opposing but independently structured rewards. An isolation gym iteratively retrains the weaker agent on prior-failure transcripts, requiring no human annotation at any stage. In a banking customer support proof of concept, tool-routing errors are eliminated and the strict end-to-end PASS rate doubles over five co-evolutionary cycles, driven solely by automated arena reward with no labelled data. We additionally observe the emergence of Contextual Camouflage, an adversarial strategy in which the CA learns to embed intent within dense realistic customer detail purely from reward pressure, with direct implications for enterprise red-teaming and robustness evaluation.

AgenticCyOps: Securing Multi-Agentic AI Integration in Enterprise Cyber Operations

Multi-agent systems (MAS) powered by LLMs promise adaptive, reasoning-driven enterprise workflows, yet granting agents autonomous control over tools, memory, and communication introduces attack surfaces absent from deterministic pipelines. While current research largely addresses prompt-level exploits and narrow individual vectors, it lacks a holistic architectural model for enterprise-grade security. We introduce AgenticCyOps (Securing Multi-Agentic AI Integration in Enterprise Cyber Operations), a framework built on a systematic decomposition of attack surfaces across component, coordination, and protocol layers, revealing that documented vectors consistently trace back to two integration surfaces: tool orchestration and memory management. Building on this observation, we formalize these integration surfaces as primary trust boundaries and define five defensive principles: authorized interfaces, capability scoping, verified execution, memory integrity & synchronization, and access-controlled data isolation; each aligned with established compliance standards (NIST, ISO 27001, GDPR, EU AI Act). We apply the framework to a Security Operations Center (SOC) workflow, adopting the Model Context Protocol (MCP) as the structural basis, with phase-scoped agents, consensus validation loops, and per-organization memory boundaries. Coverage analysis, attack path tracing, and trust boundary assessment confirm that the design addresses the documented attack vectors with defense-in-depth, intercepts three of four representative attack chains within the first two steps, and reduces exploitable trust boundaries by a minimum of 72% compared to a flat MAS, positioning AgenticCyOps as a foundation for securing enterprise-grade integration.

  • 5 authors
·
Mar 9

MiniCorp: The Last Mile of the AI Agent Firm

The last mile toward enterprise AGI is a company that runs itself. Training and adapting such agents require longitudinal enterprise data, which remain scarce, costly to acquire, and often restricted by privacy constraints. Historical archives are also frequently incomplete and record only what actually happened. They cannot show the outcomes of alternative decisions. We introduce MiniCorp, an office simulator for studying how agents can collectively run a company while generating enterprise data at scale. Using an e-commerce company as a demonstration, MiniCorp connects two interacting worlds. The external world models customers, dynamic competitors, and market mechanisms. The internal world consists of agents that observe events, discuss their options, and make strategic decisions. These decisions have lasting effects on the market, and the resulting feedback informs the firm's later decisions. As the firm and market interact, MiniCorp continuously records the agents' communications and decisions. These records preserve the information available at the time and the business results that followed. Checkpointing allows the same situation to be replayed under different decisions, providing comparisons unavailable in static archives. We evaluate end-to-end fidelity against patterns reported in empirical studies of real markets. These evaluations provide agents with realistic market feedback and reduce the risk that they learn to exploit flaws in the simulator. Our experiments show agents coordinating across roles and adapting their decisions to market feedback. With explicit long-term strategic guidance, they also sustain advertising exploration despite weak early returns. MiniCorp thus provides an environment for studying AI-run companies and a scalable source of longitudinal and counterfactual enterprise data for agent training and evaluation.

microsoft Microsoft
·
Oct 4 2

CMDBench: A Benchmark for Coarse-to-fine Multimodal Data Discovery in Compound AI Systems

Compound AI systems (CASs) that employ LLMs as agents to accomplish knowledge-intensive tasks via interactions with tools and data retrievers have garnered significant interest within database and AI communities. While these systems have the potential to supplement typical analysis workflows of data analysts in enterprise data platforms, unfortunately, CASs are subject to the same data discovery challenges that analysts have encountered over the years -- silos of multimodal data sources, created across teams and departments within an organization, make it difficult to identify appropriate data sources for accomplishing the task at hand. Existing data discovery benchmarks do not model such multimodality and multiplicity of data sources. Moreover, benchmarks of CASs prioritize only evaluating end-to-end task performance. To catalyze research on evaluating the data discovery performance of multimodal data retrievers in CASs within a real-world setting, we propose CMDBench, a benchmark modeling the complexity of enterprise data platforms. We adapt existing datasets and benchmarks in open-domain -- from question answering and complex reasoning tasks to natural language querying over structured data -- to evaluate coarse- and fine-grained data discovery and task execution performance. Our experiments reveal the impact of data retriever design on downstream task performance -- a 46% drop in task accuracy on average -- across various modalities, data sources, and task difficulty. The results indicate the need to develop optimization strategies to identify appropriate LLM agents and retrievers for efficient execution of CASs over enterprise data.

  • 5 authors
·
Jun 1, 2024

Cisco Integrated AI Security and Safety Framework Report

Artificial intelligence (AI) systems are being readily and rapidly adopted, increasingly permeating critical domains: from consumer platforms and enterprise software to networked systems with embedded agents. While this has unlocked potential for human productivity gains, the attack surface has expanded accordingly: threats now span content safety failures (e.g., harmful or deceptive outputs), model and data integrity compromise (e.g., poisoning, supply-chain tampering), runtime manipulations (e.g., prompt injection, tool and agent misuse), and ecosystem risks (e.g., orchestration abuse, multi-agent collusion). Existing frameworks such as MITRE ATLAS, National Institute of Standards and Technology (NIST) AI 100-2 Adversarial Machine Learning (AML) taxonomy, and OWASP Top 10s for Large Language Models (LLMs) and Agentic AI Applications provide valuable viewpoints, but each covers only slices of this multi-dimensional space. This paper presents Cisco's Integrated AI Security and Safety Framework ("AI Security Framework"), a unified, lifecycle-aware taxonomy and operationalization framework that can be used to classify, integrate, and operationalize the full range of AI risks. It integrates AI security and AI safety across modalities, agents, pipelines, and the broader ecosystem. The AI Security Framework is designed to be practical for threat identification, red-teaming, risk prioritization, and it is comprehensive in scope and can be extensible to emerging deployments in multimodal contexts, humanoids, wearables, and sensory infrastructures. We analyze gaps in prevailing frameworks, discuss design principles for our framework, and demonstrate how the taxonomy provides structure for understanding how modern AI systems fail, how adversaries exploit these failures, and how organizations can build defenses across the AI lifecycle that evolve alongside capability advancements.

  • 5 authors
·
Dec 14, 2025

From Prompt-Response to Goal-Directed Systems: The Evolution of Agentic AI Software Architecture

Agentic AI denotes an architectural transition from stateless, prompt-driven generative models toward goal-directed systems capable of autonomous perception, planning, action, and adaptation through iterative control loops. This paper examines this transition by connecting foundational intelligent agent theories, including reactive, deliberative, and Belief-Desire-Intention models, with contemporary LLM-centric approaches such as tool invocation, memory-augmented reasoning, and multi-agent coordination. The paper presents three primary contributions: (i) a reference architecture for production-grade LLM agents that separates cognitive reasoning from execution using typed tool interfaces; (ii) a taxonomy of multi-agent topologies, together with their associated failure modes and mitigation approaches; and (iii) an enterprise hardening checklist that incorporates governance, observability, and reproducibility considerations. Through an analysis of emerging industry platforms, including Kore.ai, Salesforce Agentforce, TrueFoundry, ZenML, and LangChain, the study identifies a convergence toward standardized agent loops, registries, and auditable control mechanisms. It is argued that the subsequent phase of agentic AI development will parallel the maturation of web services, relying on shared protocols, typed contracts, and layered governance structures to support scalable and composable autonomy. The persistent challenges related to verifiability, interoperability, and safe autonomy remain key areas for future research and practical deployment.

  • 1 authors
·
Feb 10

AOI: Turning Failed Trajectories into Training Signals for Autonomous Cloud Diagnosis

Large language model (LLM) agents offer a promising data-driven approach to automating Site Reliability Engineering (SRE), yet their enterprise deployment is constrained by three challenges: restricted access to proprietary data, unsafe action execution under permission-governed environments, and the inability of closed systems to improve from failures. We present AOI (Autonomous Operations Intelligence), a trainable multi-agent framework formulating automated operations as a structured trajectory learning problem under security constraints. Our approach integrates three key components. First, a trainable diagnostic system applies Group Relative Policy Optimization (GRPO) to distill expert-level knowledge into locally deployed open-source models, enabling preference-based learning without exposing sensitive data. Second, a read-write separated execution architecture decomposes operational trajectories into observation, reasoning, and action phases, allowing safe learning while preventing unauthorized state mutation. Third, a Failure Trajectory Closed-Loop Evolver mines unsuccessful trajectories and converts them into corrective supervision signals, enabling continual data augmentation. Evaluated on the AIOpsLab benchmark, our contributions yield cumulative gains. (1) The AOI runtime alone achieves 66.3% best@5 success on all 86 tasks, outperforming the prior state-of-the-art (41.9%) by 24.4 points. (2) Adding Observer GRPO training, a locally deployed 14B model reaches 42.9% avg@1 on 63 held-out tasks with unseen fault types, surpassing Claude Sonnet 4.5. (3) The Evolver converts 37 failed trajectories into diagnostic guidance, improving end-to-end avg@5 by 4.8 points while reducing variance by 35%.

  • 14 authors
·
Mar 16

Code as Agent Harness

Recent large language models (LLMs) have demonstrated strong capabilities in understanding and generating code, from competitive programming to repository-level software engineering. In emerging agentic systems, code is no longer only a target output. It increasingly serves as an operational substrate for agent reasoning, acting, environment modeling, and execution-based verification. We frame this shift through the lens of agent harnesses and introduce code as agent harness: a unified view that centers code as the basis for agent infrastructure. To systematically study this perspective, we organize the survey around three connected layers. First, we study the harness interface, where code connects agents to reasoning, action, and environment modeling. Second, we examine harness mechanisms: planning, memory, and tool use for long-horizon execution, together with feedback-driven control and optimization that make harness reliable and adaptive. Third, we discuss scaling the harness from single-agent systems to multi-agent settings, where shared code artifacts support multi-agent coordination, review, and verification. Across these layers, we summarize representative methods and practical applications of code as agent harness, spanning coding assistants, GUI/OS automation, embodied agents, scientific discovery, personalization and recommendation, DevOps, and enterprise workflows. We further outline open challenges for harness engineering, including evaluation beyond final task success, verification under incomplete feedback, regression-free harness improvement, consistent shared state across multiple agents, human oversight for safety-critical actions, and extensions to multimodal environments. By centering code as the harness of agentic AI, this survey provides a unified roadmap toward executable, verifiable, and stateful AI agent systems.

  • 42 authors
·
May 17 3

Architecting Agentic Communities using Design Patterns

The rapid evolution of Large Language Models (LLM) and subsequent Agentic AI technologies requires systematic architectural guidance for building sophisticated, production-grade systems. This paper presents an approach for architecting such systems using design patterns derived from enterprise distributed systems standards, formal methods, and industry practice. We classify these patterns into three tiers: LLM Agents (task-specific automation), Agentic AI (adaptive goal-seekers), and Agentic Communities (organizational frameworks where AI agents and human participants coordinate through formal roles, protocols, and governance structures). We focus on Agentic Communities - coordination frameworks encompassing LLM Agents, Agentic AI entities, and humans - most relevant for enterprise and industrial applications. Drawing on established coordination principles from distributed systems, we ground these patterns in a formal framework that specifies collaboration agreements where AI agents and humans fill roles within governed ecosystems. This approach provides both practical guidance and formal verification capabilities, enabling expression of organizational, legal, and ethical rules through accountability mechanisms that ensure operational and verifiable governance of inter-agent communication, negotiation, and intent modeling. We validate this framework through a clinical trial matching case study. Our goal is to provide actionable guidance to practitioners while maintaining the formal rigor essential for enterprise deployment in dynamic, multi-agent ecosystems.

  • 2 authors
·
Jan 7

Cybersecurity AI: The World's Top AI Agent for Security Capture-the-Flag (CTF)

Are Capture-the-Flag competitions obsolete? In 2025, Cybersecurity AI (CAI) systematically conquered some of the world's most prestigious hacking competitions, achieving Rank #1 at multiple events and consistently outperforming thousands of human teams. Across five major circuits-HTB's AI vs Humans, Cyber Apocalypse (8,129 teams), Dragos OT CTF, UWSP Pointer Overflow, and the Neurogrid CTF showdown-CAI demonstrated that Jeopardy-style CTFs have become a solved game for well-engineered AI agents. At Neurogrid, CAI captured 41/45 flags to claim the 50,000 top prize; at Dragos OT, it sprinted 37% faster to 10K points than elite human teams; even when deliberately paused mid-competition, it maintained top-tier rankings. Critically, CAI achieved this dominance through our specialized alias1 model architecture, which delivers enterprise-scale AI security operations at unprecedented cost efficiency and with augmented autonomy-reducing 1B token inference costs from 5,940 to just $119, making continuous security agent operation financially viable for the first time. These results force an uncomfortable reckoning: if autonomous agents now dominate competitions designed to identify top security talent at negligible cost, what are CTFs actually measuring? This paper presents comprehensive evidence of AI capability across the 2025 CTF circuit and argues that the security community must urgently transition from Jeopardy-style contests to Attack & Defense formats that genuinely test adaptive reasoning and resilience-capabilities that remain uniquely human, for now.

  • 7 authors
·
Dec 2, 2025

Efficient and Scalable Agentic AI with Heterogeneous Systems

AI agents are emerging as a dominant workload in a wide range of applications, promising to be the vehicle that delivers the promised benefits of AI to enterprises and consumers. Unlike conventional software or static inference, agentic workloads are dynamic and structurally complex. Often these agents are directed graphs of compute and IO operations that span multi-modal data input and conversion), data processing and context gathering (e.g vector DB lookups), multiple LLM inferences, tool calls, etc. To scale AI agent usage, we need efficient and scalable deployment and agent-serving infrastructure. To tackle this challenge, in this paper, we present a system design for dynamic orchestration of AI agent workloads on heterogeneous compute infrastructure spanning CPUs and accelerators, both from different vendors and across different performance tiers within a single vendor. The system delivers several building blocks: a framework for planning and optimizing agentic AI execution graphs using cost models that account for compute, memory, and bandwidth constraints of different HW; a MLIR based representation and compilation system that can decompose AI agent execution graphs into granular operators and generate code for different HW options; and a dynamic orchestration system that can place the granular components across a heterogeneous compute infrastructure and stitch them together while meeting an end-to-end SLA. Our design performs a systems level TCO optimization and preliminary results show that leveraging a heterogeneous infrastructure can deliver significant TCO benefits. A preliminary surprising finding is that for some workloads a heterogeneous combination of older generation GPUs with newer accelerators can deliver similar TCO as the latest generation homogenous GPU infrastructure design, potentially extending the life of deployed infrastructure.

  • 3 authors
·
Jul 25, 2025

Architectural Design Decisions in AI Agent Harnesses

AI agent systems increasingly rely on reusable non-LLM engineering infrastructure that packages tool mediation, context handling, delegation, safety control, and orchestration. Yet the architectural design decisions in this surrounding infrastructure remain understudied. This paper presents a protocol-guided, source-grounded empirical study of 70 publicly available agent-system projects, addressing three questions: which design-decision dimensions recur across projects, which co-occurrences structure those decisions, and which typical architectural patterns emerge. Methodologically, we contribute a transparent investigation procedure for analyzing heterogeneous agent-system corpora through source-code and technical-material reading. Empirically, we identify five recurring design dimensions (subagent architecture, context management, tool systems, safety mechanisms, and orchestration) and find that the corpus favors file-persistent, hybrid, and hierarchical context strategies; registry-oriented tool systems remain dominant while MCP- and plugin-oriented extensions are emerging; and intermediate isolation is common but high-assurance audit is rare. Cross-project co-occurrence analysis reveals that deeper coordination pairs with more explicit context services, stronger execution environments with more structured governance, and formalized tool-registration boundaries with broader ecosystem ambitions. We synthesize five recurring architectural patterns spanning lightweight tools, balanced CLI frameworks, multi-agent orchestrators, enterprise systems, and scenario-verticalized projects. The result provides an evidence-based account of architectural regularities in agent-system engineering, with grounded guidance for framework designers, selectors, and researchers.

  • 1 authors
·
Apr 20

Knowledge Activation: AI Skills as the Institutional Knowledge Primitive for Agentic Software Development

Enterprise software organizations accumulate critical institutional knowledge - architectural decisions, deployment procedures, compliance policies, incident playbooks - yet this knowledge remains trapped in formats designed for human interpretation. The bottleneck to effective agentic software development is not model capability but knowledge architecture. When any knowledge consumer - an autonomous AI agent, a newly onboarded engineer, or a senior developer - encounters an enterprise task without institutional context, the result is guesswork, correction cascades, and a disproportionate tax on senior engineers who must manually supply what others cannot infer. This paper introduces Knowledge Activation, a framework that specializes AI Skills - the open standard for agent-consumable knowledge - into structured, governance-aware Atomic Knowledge Units (AKUs) for institutional knowledge delivery. Rather than retrieving documents for interpretation, AKUs deliver action - ready specifications encoding what to do, which tools to use, what constraints to respect, and where to go next - so that agents act correctly and engineers receive institutionally grounded guidance without reconstructing organizational context from scratch. AKUs form a composable knowledge graph that agents traverse at runtime - compressing onboarding, reducing cross - team friction, and eliminating correction cascades. The paper formalizes the resource constraints that make this architecture necessary, specifies the AKU schema and deployment architecture, and grounds long - term maintenance in knowledge commons practice. Organizations that architect their institutional knowledge for the agentic era will outperform those that invest solely in model capability.

  • 1 authors
·
Mar 15

EnterpriseRAG-Bench: A RAG Benchmark for Company Internal Knowledge

Retrieval-Augmented Generation (RAG) has become the standard approach for grounding large language models in information that was not available during training. While existing datasets and benchmarks focus on web or other public sources, there is still no widely adopted dataset that realistically reflects the nature of company-internal knowledge. Meanwhile, startups, enterprises, and researchers are increasingly developing AI Agents designed to operate over exactly this kind of proprietary data. To close this gap, we release a synthetic enterprise corpus, its generation framework, and a leaderboard. We present EnterpriseRAG-Bench, a dataset consisting of approximately 500,000 documents spanning nine enterprise source types (Slack, Gmail, Linear, Google Drive, HubSpot, Fireflies, GitHub, Jira, and Confluence) and 500 questions across ten categories that test distinct retrieval and reasoning capabilities. The corpus is generated with cross-document coherence (grounded in shared projects, people, and initiatives) and augmented with realistic noise such as misfiled documents, near-duplicates, and conflicting information. The question set ranges from simple single-document lookups to multi-document reasoning, constrained retrieval, conflict resolution, and recognizing when information is absent. The generation framework lets teams generate variants tailored to their own industry, scale, and source mix. The dataset, code, evaluation harness, and leaderboard are available at https://github.com/onyx-dot-app/EnterpriseRAG-Bench.

  • 6 authors
·
May 4

Sema Code: Decoupling AI Coding Agents into Programmable, Embeddable Infrastructure

AI coding agents have become central to developer workflows, yet every existing solution locks its reasoning capabilities within a specific delivery form, such as a CLI, IDE plugin, or web application. This limitation creates systemic barriers when enterprises attempt to reuse these capabilities across heterogeneous engineering environments. To address this challenge, we present Sema Code, an open AI coding framework built on the principle of being embeddable, pluggable, and framework-first. Sema Code completely decouples the core agent engine from all client layers, publishing it as a standalone npm library that any runtime can drive programmatically. Built around this architecture, we designed eight key mechanisms: multi-tenant engine isolation, FIFO input queuing with safe session reconstruction, adaptive context compression, multi-agent collaborative scheduling, intelligent Todo-based process management, four-layer asynchronous permission control, three-tier ecosystem integration spanning MCP, Skills, and Plugins, and a background task framework with separated execution and observation privileges. These mechanisms collectively address the engineering challenges of transforming a complex agent engine into a shared, programmable core. Demonstrating its architectural versatility, the same Sema Core engine simultaneously powers a VSCode extension and a multi-channel messaging gateway, which we name SemaClaw, to unify agent interactions across platforms such as Telegram and Feishu. These represent two fundamentally different product forms sharing an identical reasoning kernel, differing only at the client layer.

The Harness Effect: How Orchestration Design Sets the Token Economics of Enterprise Agentic AI

Agentic AI development today runs on token maxing: buying capability with tokens -- longer reasoning traces, more turns, wider tool payloads, bigger replayed contexts -- so tokens per task grow faster than task value. Falling per-token prices mask the pattern; total spend rises anyway. We argue the decisive lever against token maxing is the harness: the orchestration layer that assembles context, exposes tools, sequences turns, delegates work, and carries enterprise observability and governance. We isolate it with a controlled swap: 22 locked evaluation tasks, six foundation models (Claude Sonnet 4.6, Gemini 3.1, Gemini Flash 3.5, Qwen 3.6, GLM 5.1, Palmyra X6), changing only the orchestration layer -- a frozen conventional production loop versus the Writer Agent Harness. Holding models constant, the harness cuts blended cost per task 41% (0.21->0.12), median wall-clock 44% (48s->27s), and tokens per task 38% (14.2k->8.8k), with task-completion quality at parity (0.78->0.81, directional at this sample size). Efficiency is model-invariant -- every model gets cheaper (33-61%) -- while quality gains are capability-dependent: a model's gain correlates almost perfectly with its baseline strength (r=0.99, n=6), a phenomenon we term harness leverage. Quality per dollar rises 82%; task-completions per million tokens rise from 54.9 to 92.0. On this workload the orchestration layer moved cost per task more than the full spread of the model menu did. We formalize token economics at the orchestration layer (including effective input price under prompt caching), detail the six mechanism families behind the effect -- cache-shape discipline to failure-spend governance -- compare six widely used agent systems on the same axes, and argue the harness is the one component whose efficiency multiplies across every model an organization runs -- present and future.

  • 32 authors
·
Jul 7

EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings

Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterprise is stalled by benchmarks that fail to capture the intricacies of professional environments, specifically, the need for long-horizon planning amidst persistent state changes and strict access protocols. In this work, we introduce EnterpriseOps-Gym, a benchmark designed to evaluate agentic planning in realistic enterprise settings. Specifically, EnterpriseOps-Gym features a containerized sandbox with 164 database tables and 512 functional tools to mimic real-world search friction. Within this environment, agents are evaluated on 1,150 expert-curated tasks across eight mission-critical verticals (including Customer Service, HR, and IT). Our evaluation of 14 frontier models reveals critical limitations in state-of-the-art models: the top-performing Claude Opus 4.5 achieves only 37.4% success. Further analysis shows that providing oracle human plans improves performance by 14-35 percentage points, pinpointing strategic reasoning as the primary bottleneck. Additionally, agents frequently fail to refuse infeasible tasks (best model achieves 53.9%), leading to unintended and potentially harmful side effects. Our findings underscore that current agents are not yet ready for autonomous enterprise deployment. More broadly, EnterpriseOps-Gym provides a concrete testbed to advance the robustness of agentic planning in professional workflows.

ServiceNow-AI ServiceNow-AI
·
Mar 13 4

MEMTRACK: Evaluating Long-Term Memory and State Tracking in Multi-Platform Dynamic Agent Environments

Recent works on context and memory benchmarking have primarily focused on conversational instances but the need for evaluating memory in dynamic enterprise environments is crucial for its effective application. We introduce MEMTRACK, a benchmark designed to evaluate long-term memory and state tracking in multi-platform agent environments. MEMTRACK models realistic organizational workflows by integrating asynchronous events across multiple communication and productivity platforms such as Slack, Linear and Git. Each benchmark instance provides a chronologically platform-interleaved timeline, with noisy, conflicting, cross-referring information as well as potential codebase/file-system comprehension and exploration. Consequently, our benchmark tests memory capabilities such as acquistion, selection and conflict resolution. We curate the MEMTRACK dataset through both manual expert driven design and scalable agent based synthesis, generating ecologically valid scenarios grounded in real world software development processes. We introduce pertinent metrics for Correctness, Efficiency, and Redundancy that capture the effectiveness of memory mechanisms beyond simple QA performance. Experiments across SoTA LLMs and memory backends reveal challenges in utilizing memory across long horizons, handling cross-platform dependencies, and resolving contradictions. Notably, the best performing GPT-5 model only achieves a 60\% Correctness score on MEMTRACK. This work provides an extensible framework for advancing evaluation research for memory-augmented agents, beyond existing focus on conversational setups, and sets the stage for multi-agent, multi-platform memory benchmarking in complex organizational settings

PatronusAI Patronus AI
·
Oct 1, 2025 2

AgentCyberRange: Benchmarking Frontier AI Systems in Realistic Cyber Ranges

Frontier AI systems are increasingly capable of cybersecurity tasks, including codebase inspection, vulnerability detection, and exploitation. However, evaluating their offensive capabilities remains constrained by limited access to open, reproducible, multi-host cyber ranges. Existing public benchmarks capture isolated skills such as CTF solving, vulnerability reproduction, and exploit generation, but often abstract away realistic intrusion workflows: discovering exposed services, gaining a foothold, collecting internal information, and expanding compromise across hosts. This gap makes it difficult to observe emerging risks early, because frontier AI systems are rarely evaluated under realistic attack conditions. We introduce AgentCyberRange, the first open, multi-range infrastructure for measuring autonomous cyber attack capability in realistic cyber ranges. It combines 110 vulnerabilities across 15 real web applications and 8 enterprise-like cyber ranges with 156 internal hosts, plus Cage, a toolchain for execution, orchestration, result collection, and verification. The benchmark covers two core stages: web exploitation, where agents explore exposed applications and validate vulnerabilities, and post exploitation, where agents turn an initial foothold into broader internal compromise. We evaluate six frontier AI systems under matched prompts and budgets. GPT-5.5 with Codex performs best, solving 16.1% of web exploitation tasks and 31.7% of post-exploitation tasks; with more concrete hints, these rates increase to 33.0% and 46.3%. We also observe out-of-benchmark findings, including unknown vulnerabilities in popular projects, and payload mutation that bypasses host defenses. These results show that open cyber-range evaluation is necessary for observing emerging offensive capabilities under realistic and reproducible conditions.

  • 14 authors
·
Jun 11

Agentic ERP: Multi-Agent Large Language Model Architecture for Autonomous Enterprise Resource Planning

Enterprise Resource Planning (ERP) systems record transactions reliably but still delegate almost all operational decision-making to human specialists, because classical rule-based automation cannot reason about exceptions and monolithic AI assistants degrade when asked to coordinate across functional boundaries. This paper presents Agentic ERP, an expert-system architecture that combines role-aligned large-language-model (LLM) agents with a risk-tiered human-in-the-loop harness and a graph-based orchestrator to execute end-to-end business workflows on a production ERP backend. First, autonomous ERP operation is formulated as a constrained sequential-decision problem over a structured enterprise state, with a decomposition argument linking role-aligned agents to a measurable reduction in per-step tool-selection complexity. Second, a graph-based Planner--Executor--Reflector--Responder orchestration decouples generation from evaluation through externalised grading criteria and sprint contracts, packaging recent harness-engineering principles as inspectable expert-system artefacts. Third, the system is evaluated at three levels: a scenario-based task suite, a comprehensive comparison of six orchestration paradigms on cross-functional crisis tasks, and a 365-day agent-in-the-loop simulation against rule-based RPA and no-intervention baselines. Across these levels the proposed multi-agent method is significantly better than the baseline, and the system sustains a simulated year of operation with zero stockouts while the rule-based baseline accumulates hundreds under the same demand stream. The work shows that role-aligned LLM agents under human oversight can move an ERP system from passively recording transactions to actively executing operational decisions, and it provides a reference architecture and an evaluation protocol for autonomous enterprise resource planning.

  • 4 authors
·
Jul 18

TRiSM for Agentic AI: A Review of Trust, Risk, and Security Management in LLM-based Agentic Multi-Agent Systems

Agentic AI systems, built on large language models (LLMs) and deployed in multi-agent configurations, are redefining intelligent autonomy, collaboration and decision-making across enterprise and societal domains. This review presents a structured analysis of Trust, Risk, and Security Management (TRiSM) in the context of LLM-based agentic multi-agent systems (AMAS). We begin by examining the conceptual foundations of agentic AI, its architectural differences from traditional AI agents, and the emerging system designs that enable scalable, tool-using autonomy. The TRiSM in the agentic AI framework is then detailed through four pillars governance, explainability, ModelOps, and privacy/security each contextualized for agentic LLMs. We identify unique threat vectors and introduce a comprehensive risk taxonomy for the agentic AI applications, supported by case studies illustrating real-world vulnerabilities. Furthermore, the paper also surveys trust-building mechanisms, transparency and oversight techniques, and state-of-the-art explainability strategies in distributed LLM agent systems. Additionally, metrics for evaluating trust, interpretability, and human-centered performance are reviewed alongside open benchmarking challenges. Security and privacy are addressed through encryption, adversarial defense, and compliance with evolving AI regulations. The paper concludes with a roadmap for responsible agentic AI, proposing research directions to align emerging multi-agent systems with robust TRiSM principles for safe, accountable, and transparent deployment.

  • 4 authors
·
Jun 4, 2025 2

Routine: A Structural Planning Framework for LLM Agent System in Enterprise

The deployment of agent systems in an enterprise environment is often hindered by several challenges: common models lack domain-specific process knowledge, leading to disorganized plans, missing key tools, and poor execution stability. To address this, this paper introduces Routine, a multi-step agent planning framework designed with a clear structure, explicit instructions, and seamless parameter passing to guide the agent's execution module in performing multi-step tool-calling tasks with high stability. In evaluations conducted within a real-world enterprise scenario, Routine significantly increases the execution accuracy in model tool calls, increasing the performance of GPT-4o from 41.1% to 96.3%, and Qwen3-14B from 32.6% to 83.3%. We further constructed a Routine-following training dataset and fine-tuned Qwen3-14B, resulting in an accuracy increase to 88.2% on scenario-specific evaluations, indicating improved adherence to execution plans. In addition, we employed Routine-based distillation to create a scenario-specific, multi-step tool-calling dataset. Fine-tuning on this distilled dataset raised the model's accuracy to 95.5%, approaching GPT-4o's performance. These results highlight Routine's effectiveness in distilling domain-specific tool-usage patterns and enhancing model adaptability to new scenarios. Our experimental results demonstrate that Routine provides a practical and accessible approach to building stable agent workflows, accelerating the deployment and adoption of agent systems in enterprise environments, and advancing the technical vision of AI for Process.

  • 16 authors
·
Jul 18, 2025

Beyond the All-in-One Agent: Benchmarking Role-Specialized Multi-Agent Collaboration in Enterprise Workflows

Large language model (LLM) agents are increasingly expected to operate in enterprise environments, where work is distributed across specialized roles, permission-controlled systems, and cross-departmental procedures. However, existing enterprise benchmarks largely evaluate single agents with broad tool access, while existing multi-agent benchmarks rarely capture realistic enterprise constraints such as role specialization, access control, stateful business systems, and policy-based approvals. We introduce EntCollabBench, a benchmark for evaluating enterprise multi-agent collaboration. EntCollabBench simulates a permission-isolated organization with 11 role-specialized agents across six departments and contains two evaluation subsets: a Workflow subset, where agents collaboratively modify enterprise system states, and an Approval subset, where agents make policy-grounded decisions. Evaluation is based on execution traces, database state verification, and deterministic policy adjudication rather than natural-language response judging. Experiments with representative LLM agents show that current models still struggle with end-to-end enterprise collaboration, especially in delegation, context transfer, parameter grounding, workflow closure, and decision commitment. EntCollabBench provides a reproducible testbed for measuring and improving agent systems intended for realistic organizational environments.

  • 18 authors
·
May 8

Context Engineering: From Prompts to Corporate Multi-Agent Architecture

As artificial intelligence (AI) systems evolve from stateless chatbots to autonomous multi-step agents, prompt engineering (PE), the discipline of crafting individual queries, proves necessary but insufficient. This paper introduces context engineering (CE) as a standalone discipline concerned with designing, structuring, and managing the entire informational environment in which an AI agent makes decisions. Drawing on vendor architectures (Google ADK, Anthropic, LangChain), current academic work (ACE framework, Google DeepMind's intelligent delegation), enterprise research (Deloitte, 2026; KPMG, 2026), and the author's experience building a multi-agent system, the paper proposes five context quality criteria: relevance, sufficiency, isolation, economy, and provenance, and frames context as the agent's operating system. Two higher-order disciplines follow. Intent engineering (IE) encodes organizational goals, values, and trade-off hierarchies into agent infrastructure. Specification engineering (SE) creates a machine-readable corpus of corporate policies and standards enabling autonomous operation of multi-agent systems at scale. Together these four disciplines form a cumulative pyramid maturity model of agent engineering, in which each level subsumes the previous one as a necessary foundation. Enterprise data reveals a gap: while 75% of enterprises plan agentic AI deployment within two years (Deloitte, 2026), deployment has surged and retreated as organizations confront scaling complexity (KPMG, 2026). The Klarna case illustrates a dual deficit, contextual and intentional. Whoever controls the agent's context controls its behavior; whoever controls its intent controls its strategy; whoever controls its specifications controls its scale.

  • 1 authors
·
Mar 12

Spider 2.0-AIFunc: Extending Real-World Text-to-SQL to AI-Native SQL Workflows

Major cloud data platforms now expose large language model capabilities as native SQL functions, enabling analysts to perform classification, filtering, sentiment analysis, extraction, similarity search, and aggregation within ordinary SQL queries. Yet existing text-to-SQL benchmarks evaluate only conventional SQL and provide no signal on whether models can generate such AI-native SQL. We introduce Spider 2.0-AIFunc, a benchmark of 465 verified instances across 125 real-world databases covering six types of AI functions on the Snowflake platform. Starting from an existing enterprise text-to-SQL benchmark, we construct Spider 2.0-AIFunc through an agent-based pipeline that rewrites source tasks into AI-native form, simultaneously transforming target queries and refining natural language instructions to make the intended AI-native solution explicit and reduce ambiguity. All instances pass a multi-round repeated execution protocol across temporally separated windows to confirm result stability before release. Evaluating ten state-of-the-art language models, we find that the strongest proprietary models reach 67-70% execution accuracy while the best open-source model achieves 58.1%, a gap driven primarily by errors in predicate specification, schema grounding, and AI function parameterization. Agent frameworks designed for traditional text-to-SQL challenges, such as schema retrieval and relevant table selection, do not transfer effectively to AI-native SQL: a minimal agent setup consistently matches or outperforms more elaborate alternatives, suggesting that the strategies these frameworks employ are less critical in this setting. Data are available at https://github.com/Leolty/Spider2-AIFunc .

  • 9 authors
·
Jul 6

Agent Drift: Quantifying Behavioral Degradation in Multi-Agent LLM Systems Over Extended Interactions

Multi-agent Large Language Model (LLM) systems have emerged as powerful architectures for complex task decomposition and collaborative problem-solving. However, their long-term behavioral stability remains largely unexamined. This study introduces the concept of agent drift, defined as the progressive degradation of agent behavior, decision quality, and inter-agent coherence over extended interaction sequences. We present a comprehensive theoretical framework for understanding drift phenomena, proposing three distinct manifestations: semantic drift (progressive deviation from original intent), coordination drift (breakdown in multi-agent consensus mechanisms), and behavioral drift (emergence of unintended strategies). We introduce the Agent Stability Index (ASI), a novel composite metric framework for quantifying drift across twelve dimensions, including response consistency, tool usage patterns, reasoning pathway stability, and inter-agent agreement rates. Through simulation-based analysis and theoretical modeling, we demonstrate how unchecked agent drift can lead to substantial reductions in task completion accuracy and increased human intervention requirements. We propose three mitigation strategies: episodic memory consolidation, drift-aware routing protocols, and adaptive behavioral anchoring. Theoretical analysis suggests these approaches can significantly reduce drift-related errors while maintaining system throughput. This work establishes a foundational methodology for monitoring, measuring, and mitigating agent drift in production agentic AI systems, with direct implications for enterprise deployment reliability and AI safety research.

  • 1 authors
·
Jan 6

From Benchmarks to Business Impact: Deploying IBM Generalist Agent in Enterprise Production

Agents are rapidly advancing in automating digital work, but enterprises face a harder challenge: moving beyond prototypes to deployed systems that deliver measurable business value. This path is complicated by fragmented frameworks, slow development, and the absence of standardized evaluation practices. Generalist agents have emerged as a promising direction, excelling on academic benchmarks and offering flexibility across task types, applications, and modalities. Yet, evidence of their use in production enterprise settings remains limited. This paper reports IBM's experience developing and piloting the Computer Using Generalist Agent (CUGA), which has been open-sourced for the community (https://github.com/cuga-project/cuga-agent). CUGA adopts a hierarchical planner--executor architecture with strong analytical foundations, achieving state-of-the-art performance on AppWorld and WebArena. Beyond benchmarks, it was evaluated in a pilot within the Business-Process-Outsourcing talent acquisition domain, addressing enterprise requirements for scalability, auditability, safety, and governance. To support assessment, we introduce BPO-TA, a 26-task benchmark spanning 13 analytics endpoints. In preliminary evaluations, CUGA approached the accuracy of specialized agents while indicating potential for reducing development time and cost. Our contribution is twofold: presenting early evidence of generalist agents operating at enterprise scale, and distilling technical and organizational lessons from this initial pilot. We outline requirements and next steps for advancing research-grade architectures like CUGA into robust, enterprise-ready systems.

  • 12 authors
·
Oct 27, 2025

LIMI: Less is More for Agency

We define Agency as the emergent capacity of AI systems to function as autonomous agents actively discovering problems, formulating hypotheses, and executing solutions through self-directed engagement with environments and tools. This fundamental capability marks the dawn of the Age of AI Agency, driven by a critical industry shift: the urgent need for AI systems that don't just think, but work. While current AI excels at reasoning and generating responses, industries demand autonomous agents that can execute tasks, operate tools, and drive real-world outcomes. As agentic intelligence becomes the defining characteristic separating cognitive systems from productive workers, efficiently cultivating machine autonomy becomes paramount. Current approaches assume that more data yields better agency, following traditional scaling laws from language modeling. We fundamentally challenge this paradigm. LIMI (Less Is More for Intelligent Agency) demonstrates that agency follows radically different development principles. Through strategic focus on collaborative software development and scientific research workflows, we show that sophisticated agentic intelligence can emerge from minimal but strategically curated demonstrations of autonomous behavior. Using only 78 carefully designed training samples, LIMI achieves 73.5% on comprehensive agency benchmarks, dramatically outperforming state-of-the-art models: Kimi-K2-Instruct (24.1%), DeepSeek-V3.1 (11.9%), Qwen3-235B-A22B-Instruct (27.5%), and GLM-4.5 (45.1%). Most strikingly, LIMI demonstrates 53.7% improvement over models trained on 10,000 samples-achieving superior agentic intelligence with 128 times fewer samples. Our findings establish the Agency Efficiency Principle: machine autonomy emerges not from data abundance but from strategic curation of high-quality agentic demonstrations.

  • 21 authors
·
Sep 22, 2025 5

Holistic Agent Leaderboard: The Missing Infrastructure for AI Agent Evaluation

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic Agent Leaderboard (HAL) to address these challenges. We make three main contributions. First, we provide a standardized evaluation harness that orchestrates parallel evaluations across hundreds of VMs, reducing evaluation time from weeks to hours while eliminating common implementation bugs. Second, we conduct three-dimensional analysis spanning models, scaffolds, and benchmarks. We validate the harness by conducting 21,730 agent rollouts across 9 models and 9 benchmarks in coding, web navigation, science, and customer service with a total cost of about $40,000. Our analysis reveals surprising insights, such as higher reasoning effort reducing accuracy in the majority of runs. Third, we use LLM-aided log inspection to uncover previously unreported behaviors, such as searching for the benchmark on HuggingFace instead of solving a task, or misusing credit cards in flight booking tasks. We share all agent logs, comprising 2.5B tokens of language model calls, to incentivize further research into agent behavior. By standardizing how the field evaluates agents and addressing common pitfalls in agent evaluation, we hope to shift the focus from agents that ace benchmarks to agents that work reliably in the real world.

  • 31 authors
·
Oct 12, 2025

OS Agents: A Survey on MLLM-based Agents for General Computing Devices Use

The dream to create AI assistants as capable and versatile as the fictional J.A.R.V.I.S from Iron Man has long captivated imaginations. With the evolution of (multi-modal) large language models ((M)LLMs), this dream is closer to reality, as (M)LLM-based Agents using computing devices (e.g., computers and mobile phones) by operating within the environments and interfaces (e.g., Graphical User Interface (GUI)) provided by operating systems (OS) to automate tasks have significantly advanced. This paper presents a comprehensive survey of these advanced agents, designated as OS Agents. We begin by elucidating the fundamentals of OS Agents, exploring their key components including the environment, observation space, and action space, and outlining essential capabilities such as understanding, planning, and grounding. We then examine methodologies for constructing OS Agents, focusing on domain-specific foundation models and agent frameworks. A detailed review of evaluation protocols and benchmarks highlights how OS Agents are assessed across diverse tasks. Finally, we discuss current challenges and identify promising directions for future research, including safety and privacy, personalization and self-evolution. This survey aims to consolidate the state of OS Agents research, providing insights to guide both academic inquiry and industrial development. An open-source GitHub repository is maintained as a dynamic resource to foster further innovation in this field. We present a 9-page version of our work, accepted by ACL 2025, to provide a concise overview to the domain.

  • 29 authors
·
Aug 6, 2025 2

Next-Generation Agentic Reinforcement Learning Systems Enable Self-Evolving Agents

LLM agents are rapidly being deployed in production, including coding assistants, customer-support chatbots, and scientific research assistants, yet they remain fundamentally static in enterprise deployment. The LLM weights, system prompts, tool repertoires, and in-context harnesses are frozen at deployment time, and any improvement requires a manual loop of human-curated data collection, offline fine-tuning, modification of the agentic paradigm, and re-deployment. Recent work on self-evolving agents, such as OpenClaw for individual users, indicates that the next leap in agent capability will come from agents that continually learn from their own experience. In this paper, we argue that this vision for self-evolving agent deployment is being held back for enterprise-level large-scale agentic service not by reinforcement learning (RL) algorithms but by agentic online RL systems. Specifically, current agentic RL systems and the surrounding observability software stack are inadequate along three essential aspects: (i) there is no standardized agent trajectory data protocol capable of carrying RL learning signals at step granularity across heterogeneous agent paradigms; (ii) there is no enterprise-grade comprehensive data proxy that converts real workloads into governed learning substrates; and (iii) there is no unified agent evolution control plane that automatically decides, based on trajectory statistics, when to update policy weights or evolve the in-context harness. The next generation of agentic RL systems must be co-designed around these three pillars, and we sketch concrete architectures, case studies, and counter-arguments. We instantiate one branch through AReaL2.0, reorganizing existing RL infrastructure into an agent-oriented online RL loop for policy weight updates from deployed workloads.

  • 24 authors
·
Jul 1

Securing AI Agents: Implementing Role-Based Access Control for Industrial Applications

The emergence of Large Language Models (LLMs) has significantly advanced solutions across various domains, from political science to software development. However, these models are constrained by their training data, which is static and limited to information available up to a specific date. Additionally, their generalized nature often necessitates fine-tuning -- whether for classification or instructional purposes -- to effectively perform specific downstream tasks. AI agents, leveraging LLMs as their core, mitigate some of these limitations by accessing external tools and real-time data, enabling applications such as live weather reporting and data analysis. In industrial settings, AI agents are transforming operations by enhancing decision-making, predictive maintenance, and process optimization. For example, in manufacturing, AI agents enable near-autonomous systems that boost productivity and support real-time decision-making. Despite these advancements, AI agents remain vulnerable to security threats, including prompt injection attacks, which pose significant risks to their integrity and reliability. To address these challenges, this paper proposes a framework for integrating Role-Based Access Control (RBAC) into AI agents, providing a robust security guardrail. This framework aims to support the effective and scalable deployment of AI agents, with a focus on on-premises implementations.

  • 1 authors
·
Sep 14, 2025

If You Want Coherence, Orchestrate a Team of Rivals: Multi-Agent Models of Organizational Intelligence

AI Agents can perform complex operations at great speed, but just like all the humans we have ever hired, their intelligence remains fallible. Miscommunications aren't noticed, systemic biases have no counter-action, and inner monologues are rarely written down. We did not come to fire them for their mistakes, but to hire them and provide a safe productive working environment. We posit that we can reuse a common corporate organizational structure: teams of independent AI agents with strict role boundaries can work with common goals, but opposing incentives. Multiple models serving as a team of rivals can catch and minimize errors within the final product at a small cost to the velocity of actions. In this paper we demonstrate that we can achieve reliability without acquiring perfect components, but through careful orchestration of imperfect ones. This paper describes the architecture of such a system in practice: specialized agent teams (planners, executors, critics, experts), organized into an organization with clear goals, coordinated through a remote code executor that keeps data transformations and tool invocations separate from reasoning models. Rather than agents directly calling tools and ingesting full responses, they write code that executes remotely; only relevant summaries return to agent context. By preventing raw data and tool outputs from contaminating context windows, the system maintains clean separation between perception (brains that plan and reason) and execution (hands that perform heavy data transformations and API calls). We demonstrate the approach achieves over 90% internal error interception prior to user exposure while maintaining acceptable latency tradeoffs. A survey from our traces shows that we only trade off cost and latency to achieve correctness and incrementally expand capabilities without impacting existing ones.

  • 5 authors
·
Jan 20

AgentIF-OneDay: A Task-level Instruction-Following Benchmark for General AI Agents in Daily Scenarios

The capacity of AI agents to effectively handle tasks of increasing duration and complexity continues to grow, demonstrating exceptional performance in coding, deep research, and complex problem-solving evaluations. However, in daily scenarios, the perception of these advanced AI capabilities among general users remains limited. We argue that current evaluations prioritize increasing task difficulty without sufficiently addressing the diversity of agentic tasks necessary to cover the daily work, life, and learning activities of a broad demographic. To address this, we propose AgentIF-OneDay, aimed at determining whether general users can utilize natural language instructions and AI agents to complete a diverse array of daily tasks. These tasks require not only solving problems through dialogue but also understanding various attachment types and delivering tangible file-based results. The benchmark is structured around three user-centric categories: Open Workflow Execution, which assesses adherence to explicit and complex workflows; Latent Instruction, which requires agents to infer implicit instructions from attachments; and Iterative Refinement, which involves modifying or expanding upon ongoing work. We employ instance-level rubrics and a refined evaluation pipeline that aligns LLM-based verification with human judgment, achieving an 80.1% agreement rate using Gemini-3-Pro. AgentIF-OneDay comprises 104 tasks covering 767 scoring points. We benchmarked four leading general AI agents and found that agent products built based on APIs and ChatGPT agents based on agent RL remain in the first tier simultaneously. Leading LLM APIs and open-source models have internalized agentic capabilities, enabling AI application teams to develop cutting-edge Agent products.

  • 45 authors
·
Jan 28 4

The FM Agent

Large language models (LLMs) are catalyzing the development of autonomous AI research agents for scientific and engineering discovery. We present FM Agent, a novel and general-purpose multi-agent framework that leverages a synergistic combination of LLM-based reasoning and large-scale evolutionary search to address complex real-world challenges. The core of FM Agent integrates several key innovations: 1) a cold-start initialization phase incorporating expert guidance, 2) a novel evolutionary sampling strategy for iterative optimization, 3) domain-specific evaluators that combine correctness, effectiveness, and LLM-supervised feedback, and 4) a distributed, asynchronous execution infrastructure built on Ray. Demonstrating broad applicability, our system has been evaluated across diverse domains, including operations research, machine learning, GPU kernel optimization, and classical mathematical problems. FM Agent reaches state-of-the-art results autonomously, without human interpretation or tuning -- 1976.3 on ALE-Bench (+5.2\%), 43.56\% on MLE-Bench (+4.0pp), up to 20x speedups on KernelBench, and establishes new state-of-the-art(SOTA) results on several classical mathematical problems. Beyond academic benchmarks, FM Agent shows considerable promise for both large-scale enterprise R\&D workflows and fundamental scientific research, where it can accelerate innovation, automate complex discovery processes, and deliver substantial engineering and scientific advances with broader societal impact.

  • 22 authors
·
Oct 30, 2025

TheAgentCompany: Benchmarking LLM Agents on Consequential Real World Tasks

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models (LLMs), there has also been a rapid development in AI agents that interact with and affect change in their surrounding environments. But how performant are AI agents at helping to accelerate or even autonomously perform work-related tasks? The answer to this question has important implications for both industry looking to adopt AI into their workflows, and for economic policy to understand the effects that adoption of AI may have on the labor market. To measure the progress of these LLM agents' performance on performing real-world professional tasks, in this paper, we introduce TheAgentCompany, an extensible benchmark for evaluating AI agents that interact with the world in similar ways to those of a digital worker: by browsing the Web, writing code, running programs, and communicating with other coworkers. We build a self-contained environment with internal web sites and data that mimics a small software company environment, and create a variety of tasks that may be performed by workers in such a company. We test baseline agents powered by both closed API-based and open-weights language models (LMs), and find that with the most competitive agent, 24% of the tasks can be completed autonomously. This paints a nuanced picture on task automation with LM agents -- in a setting simulating a real workplace, a good portion of simpler tasks could be solved autonomously, but more difficult long-horizon tasks are still beyond the reach of current systems.

  • 21 authors
·
Dec 18, 2024 2

AI Agent Systems: Architectures, Applications, and Evaluation

AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the emerging landscape of AI agent architectures across: (i) deliberation and reasoning (e.g., chain-of-thought-style decomposition, self-reflection and verification, and constraint-aware decision making), (ii) planning and control (from reactive policies to hierarchical and multi-step planners), and (iii) tool calling and environment interaction (retrieval, code execution, APIs, and multimodal perception). We organize prior work into a unified taxonomy spanning agent components (policy/LLM core, memory, world models, planners, tool routers, and critics), orchestration patterns (single-agent vs.\ multi-agent; centralized vs.\ decentralized coordination), and deployment settings (offline analysis vs.\ online interactive assistance; safety-critical vs.\ open-ended tasks). We discuss key design trade-offs -- latency vs.\ accuracy, autonomy vs.\ controllability, and capability vs.\ reliability -- and highlight how evaluation is complicated by non-determinism, long-horizon credit assignment, tool and environment variability, and hidden costs such as retries and context growth. Finally, we summarize measurement and benchmarking practices (task suites, human preference and utility metrics, success under constraints, robustness and security) and identify open challenges including verification and guardrails for tool actions, scalable memory and context management, interpretability of agent decisions, and reproducible evaluation under realistic workloads.

  • 1 authors
·
Jan 4

StartupBench: Benchmarking General-Purpose Agents on Market-Validated End-to-End Workflows

Recent advances in Large Language Models(LLMs) and agents have substantially improved the ability of AI systems to execute complex tasks. Yet existing benchmarks largely rely on researcher-selected tasks, leaving uncertain whether such progress extends to the work that real-world users actually demand from AI systems. We introduce StartupBench, an E2E agent benchmark grounded in market-validated AI startup products. Rather than defining tasks from pre-defined assumptions about useful agent capabilities, we systematically study AI products with demonstrated adoption, together with their product workflows and users, to identify real-world tasks for which AI has established practical demand across diverse professional domains. We translate these workflows into complete deliverable-oriented tasks and evaluate them with fine-grained rubrics capturing their complex requirements. Across representative models evaluated under a unified agent harness, even the strongest model successfully completes only approximately 30\% of StartupBench, despite making substantial partial progress on many tasks. Further analysis identifies aspects like complex instruction following and domain-specific expertise as major sources of failure. Our results reveal that many market-validated workflows remain beyond the reliable capabilities of current general-purpose agents, establishing StartupBench as an empirical measure of progress toward E2E completions of real-world user tasks.

Defining and Detecting the Defects of the Large Language Model-based Autonomous Agents

AI agents are systems capable of perceiving their environment, autonomously planning and executing tasks. Recent advancements in LLM have introduced a transformative paradigm for AI agents, enabling them to interact with external resources and tools through prompts. In such agents, the workflow integrates developer-written code, which manages framework construction and logic control, with LLM-generated natural language that enhances dynamic decision-making and interaction. However, discrepancies between developer-implemented logic and the dynamically generated content of LLMs in terms of behavior and expected outcomes can lead to defects, such as tool invocation failures and task execution errors. These issues introduce specific risks, leading to various defects in LLM-based AI Agents, such as service interruptions. Despite the importance of these issues, there is a lack of systematic work that focuses on analyzing LLM-based AI Agents to uncover defects in their code. In this paper, we present the first study focused on identifying and detecting defects in LLM Agents. We collected and analyzed 6,854 relevant posts from StackOverflow to define 8 types of agent defects. For each type, we provided detailed descriptions with an example. Then, we designed a static analysis tool, named Agentable, to detect the defects. Agentable leverages Code Property Graphs and LLMs to analyze Agent workflows by efficiently identifying specific code patterns and analyzing natural language descriptions. To evaluate Agentable, we constructed two datasets: AgentSet, consists of 84 real-world Agents, and AgentTest, which contains 78 Agents specifically designed to include various types of defects. Our results show that Agentable achieved an overall accuracy of 88.79% and a recall rate of 91.03%. Furthermore, our analysis reveals the 889 defects of the AgentSet, highlighting the prevalence of these defects.

  • 8 authors
·
Dec 24, 2024

A Practical Guide for Designing, Developing, and Deploying Production-Grade Agentic AI Workflows

Agentic AI marks a major shift in how autonomous systems reason, plan, and execute multi-step tasks. Unlike traditional single model prompting, agentic workflows integrate multiple specialized agents with different Large Language Models(LLMs), tool-augmented capabilities, orchestration logic, and external system interactions to form dynamic pipelines capable of autonomous decision-making and action. As adoption accelerates across industry and research, organizations face a central challenge: how to design, engineer, and operate production-grade agentic AI workflows that are reliable, observable, maintainable, and aligned with safety and governance requirements. This paper provides a practical, end-to-end guide for designing, developing, and deploying production-quality agentic AI systems. We introduce a structured engineering lifecycle encompassing workflow decomposition, multi-agent design patterns, Model Context Protocol(MCP), and tool integration, deterministic orchestration, Responsible-AI considerations, and environment-aware deployment strategies. We then present nine core best practices for engineering production-grade agentic AI workflows, including tool-first design over MCP, pure-function invocation, single-tool and single-responsibility agents, externalized prompt management, Responsible-AI-aligned model-consortium design, clean separation between workflow logic and MCP servers, containerized deployment for scalable operations, and adherence to the Keep it Simple, Stupid (KISS) principle to maintain simplicity and robustness. To demonstrate these principles in practice, we present a comprehensive case study: a multimodal news-analysis and media-generation workflow. By combining architectural guidance, operational patterns, and practical implementation insights, this paper offers a foundational reference to build robust, extensible, and production-ready agentic AI workflows.

  • 14 authors
·
Dec 9, 2025

Autonomous Deep Agent

This technical brief introduces Deep Agent, an advanced autonomous AI system designed to manage complex multi-phase tasks through a novel hierarchical task management architecture. The system's foundation is built on our Hierarchical Task DAG (HTDAG) framework, which dynamically decomposes high-level objectives into manageable sub-tasks while rigorously maintaining dependencies and execution coherence. Deep Agent advances beyond traditional agent systems through three key innovations: First, it implements a recursive two-stage planner-executor architecture that enables continuous task refinement and adaptation as circumstances change. Second, it features an Autonomous API & Tool Creation (AATC) system that automatically generates reusable components from UI interactions, substantially reducing operational costs for similar tasks. Third, it incorporates Prompt Tweaking Engine and Autonomous Prompt Feedback Learning components that optimize Large Language Model prompts for specific scenarios, enhancing both inference accuracy and operational stability. These components are integrated to form a service infrastructure that manages user contexts, handles complex task dependencies, and orchestrates end-to-end agentic workflow execution. Through this sophisticated architecture, Deep Agent establishes a novel paradigm in self-governing AI systems, demonstrating robust capability to independently handle intricate, multi-step tasks while maintaining consistent efficiency and reliability through continuous self-optimization.

  • 5 authors
·
Feb 10, 2025

AI Agents vs. Agentic AI: A Conceptual Taxonomy, Applications and Challenge

This study critically distinguishes between AI Agents and Agentic AI, offering a structured conceptual taxonomy, application mapping, and challenge analysis to clarify their divergent design philosophies and capabilities. We begin by outlining the search strategy and foundational definitions, characterizing AI Agents as modular systems driven by Large Language Models (LLMs) and Large Image Models (LIMs) for narrow, task-specific automation. Generative AI is positioned as a precursor, with AI Agents advancing through tool integration, prompt engineering, and reasoning enhancements. In contrast, Agentic AI systems represent a paradigmatic shift marked by multi-agent collaboration, dynamic task decomposition, persistent memory, and orchestrated autonomy. Through a sequential evaluation of architectural evolution, operational mechanisms, interaction styles, and autonomy levels, we present a comparative analysis across both paradigms. Application domains such as customer support, scheduling, and data summarization are contrasted with Agentic AI deployments in research automation, robotic coordination, and medical decision support. We further examine unique challenges in each paradigm including hallucination, brittleness, emergent behavior, and coordination failure and propose targeted solutions such as ReAct loops, RAG, orchestration layers, and causal modeling. This work aims to provide a definitive roadmap for developing robust, scalable, and explainable AI agent and Agentic AI-driven systems. >AI Agents, Agent-driven, Vision-Language-Models, Agentic AI Decision Support System, Agentic-AI Applications

  • 3 authors
·
May 15, 2025 2

From Logic Monopoly to Social Contract: Separation of Power and the Institutional Foundations for Autonomous Agent Economies

Existing multi-agent frameworks allow each agent to simultaneously plan, execute, and evaluate its own actions -- a structural deficiency we term the "Logic Monopoly." Empirical evidence quantifies the resulting "Reliability Gap": 84.30% average attack success rates across ten deployment scenarios, 31.4% emergent deceptive behavior without explicit reward signals, and cascading failure modes rooted in six structural bottlenecks. The remedy is not better alignment of individual models but a social contract for agents: institutional infrastructure that enforces a constitutional Separation of Power. This paper introduces the Agent Enterprise for Enterprise (AE4E) paradigm -- agents as autonomous, legally identifiable business entities within a functionalist social system -- with a contract-centric SoP model trifurcating authority into Legislation, Execution, and Adjudication branches. The paradigm is operationalized through the NetX Enterprise Framework (NEF): governance hubs, TEE-backed compute enclaves, privacy-preserving data bridges, and an Agent-Native blockchain substrate. The Agent Enterprise Economy scales across four deployment tiers from private enclaves to a global Web of Services. The Agentic Social Layer, grounded in Parsons' AGIL framework, provides institutional infrastructure via sixty-plus named Institutional AE4Es. 143 pages, 173 references, eight specialized smart contracts.

  • 1 authors
·
Mar 25

The Cost of Dynamic Reasoning: Demystifying AI Agents and Test-Time Scaling from an AI Infrastructure Perspective

Large-language-model (LLM)-based AI agents have recently showcased impressive versatility by employing dynamic reasoning, an adaptive, multi-step process that coordinates with external tools. This shift from static, single-turn inference to agentic, multi-turn workflows broadens task generalization and behavioral flexibility, but it also introduces serious concerns about system-level cost, efficiency, and sustainability. This paper presents the first comprehensive system-level analysis of AI agents, quantifying their resource usage, latency behavior, energy consumption, and datacenter-wide power consumption demands across diverse agent designs and test-time scaling strategies. We further characterize how AI agent design choices, such as few-shot prompting, reflection depth, and parallel reasoning, impact accuracy-cost tradeoffs. Our findings reveal that while agents improve accuracy with increased compute, they suffer from rapidly diminishing returns, widening latency variance, and unsustainable infrastructure costs. Through detailed evaluation of representative agents, we highlight the profound computational demands introduced by AI agent workflows, uncovering a looming sustainability crisis. These results call for a paradigm shift in agent design toward compute-efficient reasoning, balancing performance with deployability under real-world constraints.

  • 4 authors
·
Jun 4, 2025

Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics

World models enable agents to anticipate the effects of their actions by internalizing environment dynamics. In enterprise systems, however, these dynamics are often defined by tenant-specific business logic that varies across deployments and evolves over time, making models trained on historical transitions brittle under deployment shift. We ask a question the world-models literature has not addressed: when the rules can be read at inference time, does an agent still need to learn them? We argue, and demonstrate empirically, that in settings where transition dynamics are configurable and readable, runtime discovery complements offline training by grounding predictions in the active system instance. We propose enterprise discovery agents, which recover relevant transition dynamics at runtime by reading the system's configuration rather than relying solely on internalized representations. We introduce CascadeBench, a reasoning-focused benchmark for enterprise cascade prediction that adopts the evaluation methodology of World of Workflows on diverse synthetic environments, and use it together with deployment-shift evaluation to show that offline-trained world models can perform well in-distribution but degrade as dynamics change, whereas discovery-based agents are more robust under shift by grounding their predictions in the current instance. Our findings suggest that, in configurable enterprise environments, agents should not rely solely on fixed internalized dynamics, but should incorporate mechanisms for discovering relevant transition logic at runtime.

ServiceNow-AI ServiceNow-AI
·
May 11 1

Agentic Software Engineering: Foundational Pillars and a Research Roadmap

Agentic Software Engineering (SE 3.0) represents a new era where intelligent agents are tasked not with simple code generation, but with achieving complex, goal-oriented SE objectives. To harness these new capabilities while ensuring trustworthiness, we must recognize a fundamental duality within the SE field in the Agentic SE era, comprising two symbiotic modalities: SE for Humans and SE for Agents. This duality demands a radical reimagining of the foundational pillars of SE (actors, processes, tools, and artifacts) which manifest differently across each modality. We propose two purpose-built workbenches to support this vision. The Agent Command Environment (ACE) serves as a command center where humans orchestrate and mentor agent teams, handling outputs such as Merge-Readiness Packs (MRPs) and Consultation Request Packs (CRPs). The Agent Execution Environment (AEE) is a digital workspace where agents perform tasks while invoking human expertise when facing ambiguity or complex trade-offs. This bi-directional partnership, which supports agent-initiated human callbacks and handovers, gives rise to new, structured engineering activities (i.e., processes) that redefine human-AI collaboration, elevating the practice from agentic coding to true agentic software engineering. This paper presents the Structured Agentic Software Engineering (SASE) vision, outlining several of the foundational pillars for the future of SE. The paper culminates in a research roadmap that identifies a few key challenges and opportunities while briefly discussing the resulting impact of this future on SE education. Our goal is not to offer a definitive solution, but to provide a conceptual scaffold with structured vocabulary to catalyze a community-wide dialogue, pushing the SE community to think beyond its classic, human-centric tenets toward a disciplined, scalable, and trustworthy agentic future.

  • 7 authors
·
Sep 7, 2025 2

AgentMesh: A Cooperative Multi-Agent Generative AI Framework for Software Development Automation

Software development is a complex, multi-phase process traditionally requiring collaboration among individuals with diverse expertise. We propose AgentMesh, a Python-based framework that uses multiple cooperating LLM-powered agents to automate software development tasks. In AgentMesh, specialized agents - a Planner, Coder, Debugger, and Reviewer - work in concert to transform a high-level requirement into fully realized code. The Planner agent first decomposes user requests into concrete subtasks; the Coder agent implements each subtask in code; the Debugger agent tests and fixes the code; and the Reviewer agent validates the final output for correctness and quality. We describe the architecture and design of these agents and their communication, and provide implementation details including prompt strategies and workflow orchestration. A case study illustrates AgentMesh handling a non-trivial development request via sequential task planning, code generation, iterative debugging, and final code review. We discuss how dividing responsibilities among cooperative agents leverages the strengths of large language models while mitigating single-agent limitations. Finally, we examine current limitations - such as error propagation and context scaling - and outline future work toward more robust, scalable multi-agent AI systems for software engineering automation.

  • 1 authors
·
Jul 26, 2025

Security Challenges in AI Agent Deployment: Insights from a Large Scale Public Competition

Recent advances have enabled LLM-powered AI agents to autonomously execute complex tasks by combining language model reasoning with tools, memory, and web access. But can these systems be trusted to follow deployment policies in realistic environments, especially under attack? To investigate, we ran the largest public red-teaming competition to date, targeting 22 frontier AI agents across 44 realistic deployment scenarios. Participants submitted 1.8 million prompt-injection attacks, with over 60,000 successfully eliciting policy violations such as unauthorized data access, illicit financial actions, and regulatory noncompliance. We use these results to build the Agent Red Teaming (ART) benchmark - a curated set of high-impact attacks - and evaluate it across 19 state-of-the-art models. Nearly all agents exhibit policy violations for most behaviors within 10-100 queries, with high attack transferability across models and tasks. Importantly, we find limited correlation between agent robustness and model size, capability, or inference-time compute, suggesting that additional defenses are needed against adversarial misuse. Our findings highlight critical and persistent vulnerabilities in today's AI agents. By releasing the ART benchmark and accompanying evaluation framework, we aim to support more rigorous security assessment and drive progress toward safer agent deployment.

  • 17 authors
·
Jul 28, 2025

OfficeTown: Generative Organizations for Evolving Agent Intelligence

AI agents increasingly use files and software tools to produce professional deliverables. Such work draws on materials, decisions, and feedback accumulated across assignments. We introduce OfficeTown, a generative simulation framework for professional organizations in which tasks and their context arise from continuing organizational work. From a natural-language description of an organization's purpose and activities, OfficeTown initializes an organization whose members coordinate work, delegate bounded assignments to assistant agents, and review their deliverables. Artifacts, decisions, and unresolved matters persist and shape subsequent work, while responsibilities and permissions determine what each member can see and do. We curate work requests, their context, and review feedback into executable resources for evaluation and learning. We construct OfficeTown Bench with 406 tasks and 4,836 evaluation criteria from 23 simulated organizations across eight professional domains, incorporating domain-expert feedback. Frontier-model evaluations reveal substantial remaining headroom. Supervised fine-tuning and on-policy distillation on OfficeTown data substantially improve Qwen3.5-9B on external professional-work benchmarks, including GDPval. Supplementary evaluations show that the principal--assistant harness achieves higher scores than the single- and multi-agent baselines tested. These results highlight the value of organizational simulation in generating work-grounded data and environments for the continued development of generalist agents.

microsoft Microsoft
·
Oct 15 2

A Practical Guide to Agentic AI Transition in Organizations

Agentic AI represents a significant shift in how intelligence is applied within organizations, moving beyond AI-assisted tools toward autonomous systems capable of reasoning, decision-making, and coordinated action across workflows. As these systems mature, they have the potential to automate a substantial share of manual organizational processes, fundamentally reshaping how work is designed, executed, and governed. Although many organizations have adopted AI to improve productivity, most implementations remain limited to isolated use cases and human-centered, tool-driven workflows. Despite increasing awareness of agentic AI's strategic importance, engineering teams and organizational leaders often lack clear guidance on how to operationalize it effectively. Key challenges include an overreliance on traditional software engineering practices, limited integration of business-domain knowledge, unclear ownership of AI-driven workflows, and the absence of sustainable human-AI collaboration models. Consequently, organizations struggle to move beyond experimentation, scale agentic systems, and align them with tangible business value. Drawing on practical experience in designing and deploying agentic AI workflows across multiple organizations and business domains, this paper proposes a pragmatic framework for transitioning organizational functions from manual processes to automated agentic AI systems. The framework emphasizes domain-driven use case identification, systematic delegation of tasks to AI agents, AI-assisted construction of agentic workflows, and small, AI-augmented teams working closely with business stakeholders. Central to the approach is a human-in-the-loop operating model in which individuals act as orchestrators of multiple AI agents, enabling scalable automation while maintaining oversight, adaptability, and organizational control.

  • 17 authors
·
Jan 26

The Unfireable Safety Kernel: Execution-Time AI Alignment for AI Agents and Other Escapable AI Systems

AI agents are granted access to tools, APIs, and other infrastructure, making them active principals in those systems. The dominant approach places controls inside the agent's own runtime: system prompts, output filters, and guardrail libraries. Any control in the agent's address space is reachable by inputs that influence it; this generalizes to any AI system with sufficient reach into its own runtime, a class we term escapable AI systems. We identify four properties that an authorization mechanism must satisfy for architectural control rather than for cooperative requests: process separation, pre-action enforcement on a structurally only path, fail-closed at both the request and system levels, and externalized signed evidence verifiable outside the controlled system's trust boundary. We position this layer as execution-time AI alignment, complementing training-time alignment (RLHF, Constitutional AI) and inference-time alignment. We present the Unfireable Safety Kernel, a Rust reference implementation realizing all four. Its fail-closed invariant is machine-checked at two levels: an SMT theorem (Z3) and an exhaustive bounded-model-checking proof of the production decision function (Kani, 4/4 harnesses). A Python-to-Rust migration was gated on byte-equivalence (1000/1000 fixtures; 17/17 adversarial classes). We evaluate the kernel governing a live, escapable AI system, a deterministic, self-improving world model, against an escape-seeking adversary driving its real self-modification seam: across 1,000 self-modifications, all 704 attempts on the safety-critical core are refused, with no escape; a further 300, under the operator kill switch, are also refused. A separate campaign of 6,240 authorization round-trips had no successful bypass. Against 3 contemporary systems claiming the agent control plane, the agent invokes control; here, it lacks that choice.

  • 2 authors
·
Jun 23

The Rise and Potential of Large Language Model Based Agents: A Survey

For a long time, humanity has pursued artificial intelligence (AI) equivalent to or surpassing the human level, with AI agents considered a promising vehicle for this pursuit. AI agents are artificial entities that sense their environment, make decisions, and take actions. Many efforts have been made to develop intelligent AI agents since the mid-20th century. However, these efforts have mainly focused on advancement in algorithms or training strategies to enhance specific capabilities or performance on particular tasks. Actually, what the community lacks is a sufficiently general and powerful model to serve as a starting point for designing AI agents that can adapt to diverse scenarios. Due to the versatile and remarkable capabilities they demonstrate, large language models (LLMs) are regarded as potential sparks for Artificial General Intelligence (AGI), offering hope for building general AI agents. Many research efforts have leveraged LLMs as the foundation to build AI agents and have achieved significant progress. We start by tracing the concept of agents from its philosophical origins to its development in AI, and explain why LLMs are suitable foundations for AI agents. Building upon this, we present a conceptual framework for LLM-based agents, comprising three main components: brain, perception, and action, and the framework can be tailored to suit different applications. Subsequently, we explore the extensive applications of LLM-based agents in three aspects: single-agent scenarios, multi-agent scenarios, and human-agent cooperation. Following this, we delve into agent societies, exploring the behavior and personality of LLM-based agents, the social phenomena that emerge when they form societies, and the insights they offer for human society. Finally, we discuss a range of key topics and open problems within the field.

  • 30 authors
·
Sep 14, 2023

Workflow-GYM: Towards Long-Horizon Evaluation of Computer-use Agentic tasks in Real-World Professional Fields

Recent years have witnessed the rapid evolution of AI agents toward handling increasingly complex, real-world tasks. However, existing benchmarks rarely evaluate whether agents can operate graphical user interfaces to complete long-horizon, high-value professional workflows across diverse domains. Current GUI benchmarks still predominantly focus on general-purpose software, relatively simple applications, and short-horizon tasks, leaving it largely unknown whether modern agents can follow user instructions to autonomously operate domain-specific professional software and accomplish economically valuable work in an end-to-end manner. To bridge this gap, we introduce Workflow-GYM, a benchmark for long-horizon GUI tasks centered on professional domains and specialized software environments. Through extensive experiments on state-of-the-art models, we find that even the strongest models achieve only slightly above 30% success rates, highlighting that professional long-horizon GUI workflows remain highly challenging for current GUI agents. Further analysis reveals that current agents struggle to maintain long-horizon workflow consistency, frequently exhibiting workflow stage omission, error propagation, objective drift, and insufficient understanding of professional software environments. Our findings provide important insights into the limitations of current agent systems and suggest key directions for the next generation of GUI-agent research.

AgentSelect: Benchmark for Narrative Query-to-Agent Recommendation

LLM agents are rapidly becoming the practical interface for task automation, yet the ecosystem lacks a principled way to choose among an exploding space of deployable configurations. Existing LLM leaderboards and tool/agent benchmarks evaluate components in isolation and remain fragmented across tasks, metrics, and candidate pools, leaving a critical research gap: there is little query-conditioned supervision for learning to recommend end-to-end agent configurations that couple a backbone model with a toolkit. We address this gap with AgentSelect, a benchmark that reframes agent selection as narrative query-to-agent recommendation over capability profiles and systematically converts heterogeneous evaluation artifacts into unified, positive-only interaction data. AgentSelectcomprises 111,179 queries, 107,721 deployable agents, and 251,103 interaction records aggregated from 40+ sources, spanning LLM-only, toolkit-only, and compositional agents. Our analyses reveal a regime shift from dense head reuse to long-tail, near one-off supervision, where popularity-based CF/GNN methods become fragile and content-aware capability matching is essential. We further show that Part~III synthesized compositional interactions are learnable, induce capability-sensitive behavior under controlled counterfactual edits, and improve coverage over realistic compositions; models trained on AgentSelect also transfer to a public agent marketplace (MuleRun), yielding consistent gains on an unseen catalog. Overall, AgentSelect provides the first unified data and evaluation infrastructure for agent recommendation, which establishes a reproducible foundation to study and accelerate the emerging agent ecosystem.

  • 10 authors
·
Mar 3