Daily Papers

Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment of a piece of text (e.g., positive or negative), as well as identifying specific emotions or opinions expressed in the text, that involves the use of advanced machine and deep learning techniques. Recently, transformer-based language models make this task of human emotion analysis intuitive, thanks to the attention mechanism and parallel computation. These advantages make such models very powerful on linguistic tasks, unlike recurrent neural networks that spend a lot of time on sequential processing, making them prone to fail when it comes to processing long text. The scope of our paper aims to study the behaviour of the cutting-edge Transformer-based language models on opinion mining and provide a high-level comparison between them to highlight their key particularities. Additionally, our comparative study shows leads and paves the way for production engineers regarding the approach to focus on and is useful for researchers as it provides guidelines for future research subjects.

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-based opinion mining based on the concept of transfer learning. on real-world customer reviews available on the Amazon website. The model has yielded quite satisfactory results in its task of aspect-based opinion mining.

The surge of user-generated online content presents a wealth of insights into customer preferences and market trends. However, the highly diverse, complex, and context-rich nature of such contents poses significant challenges to traditional opinion mining approaches. To address this, we introduce Online Opinion Mining Benchmark (OOMB), a novel dataset and evaluation protocol designed to assess the ability of large language models (LLMs) to mine opinions effectively from diverse and intricate online environments. OOMB provides extensive (entity, feature, opinion) tuple annotations and a comprehensive opinion-centric summary that highlights key opinion topics within each content, thereby enabling the evaluation of both the extractive and abstractive capabilities of models. Through our proposed benchmark, we conduct a comprehensive analysis of which aspects remain challenging and where LLMs exhibit adaptability, to explore whether they can effectively serve as opinion miners in realistic online scenarios. This study lays the foundation for LLM-based opinion mining and discusses directions for future research in this field.

Sentiment analysis and opinion mining is an important task with obvious application areas in social media, e.g. when indicating hate speech and fake news. In our survey of previous work, we note that there is no large-scale social media data set with sentiment polarity annotations for Finnish. This publications aims to remedy this shortcoming by introducing a 27,000 sentence data set annotated independently with sentiment polarity by three native annotators. We had the same three annotators for the whole data set, which provides a unique opportunity for further studies of annotator behaviour over time. We analyse their inter-annotator agreement and provide two baselines to validate the usefulness of the data set.

Extracting opinions from texts has gathered a lot of interest in the last years, as we are experiencing an unprecedented volume of user-generated content in social networks and other places. A problem that social researchers find in using opinion mining tools is that they are usually behind commercial APIs and unavailable for other languages than English. To address these issues, we present pysentimiento, a multilingual Python toolkit for Sentiment Analysis and other Social NLP tasks. This open-source library brings state-of-the-art models for Spanish and English in a black-box fashion, allowing researchers to easily access these techniques.

Aspect-based Sentiment Analysis (ABSA) is a fine-grained opinion mining approach that identifies and classifies opinions associated with specific entities (aspects) or their categories within a sentence. Despite its rapid growth and broad potential, ABSA research and resources remain concentrated in commercial domains, leaving analytical needs unmet in high-demand yet low-resource areas such as education and healthcare. Domain adaptation challenges and most existing methods' reliance on resource-intensive in-training knowledge injection further hinder progress in these areas. Moreover, traditional evaluation methods based on exact matches are overly rigid for ABSA tasks, penalising any boundary variations which may misrepresent the performance of generative models. This work addresses these gaps through three contributions: 1) We propose a novel evaluation method, Flexible Text Similarity Matching and Optimal Bipartite Pairing (FTS-OBP), which accommodates realistic extraction boundary variations while maintaining strong correlation with traditional metrics and offering fine-grained diagnostics. 2) We present the first ABSA study of small decoder-only generative language models (SLMs; <7B parameters), examining resource lower bounds via a case study in education review ABSA. We systematically explore data-free (in-context learning and weight merging) and data-light fine-tuning methods, and propose a multitask fine-tuning strategy that significantly enhances SLM performance, enabling 1.5-3.8 B models to surpass proprietary large models and approach benchmark results with only 200-1,000 examples on a single GPU. 3) We release the first public set of education review ABSA resources to support future research in low-resource domains.

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.

Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing a manually annotated sentiment corpus, SentiPers, which covers formal and informal written contemporary Persian. To the best of our knowledge, SentiPers is a unique sentiment corpus with such a rich annotation in three different levels including document-level, sentence-level, and entity/aspect-level for Persian. The corpus contains more than 26000 sentences of users opinions from digital product domain and benefits from special characteristics such as quantifying the positiveness or negativity of an opinion through assigning a number within a specific range to any given sentence. Furthermore, we present statistics on various components of our corpus as well as studying the inter-annotator agreement among the annotators. Finally, some of the challenges that we faced during the annotation process will be discussed as well.

A movie that is thoroughly enjoyed and recommended by an individual might be hated by another. One characteristic of humans is the ability to have feelings which could be positive or negative. To automatically classify and study human feelings, an aspect of natural language processing, sentiment analysis and opinion mining were designed to understand human feelings regarding several issues which could affect a product, a social media platforms, government, or societal discussions or even movies. Several works on sentiment analysis have been done on high resource languages while low resources languages like Yoruba have been sidelined. Due to the scarcity of datasets and linguistic architectures that will suit low resource languages, African languages "low resource languages" have been ignored and not fully explored. For this reason, our attention is placed on Yoruba to explore sentiment analysis on reviews of Nigerian movies. The data comprised 1500 movie reviews that were sourced from IMDB, Rotten Tomatoes, Letterboxd, Cinemapointer and Nollyrated. We develop sentiment classification models using the state-of-the-art pre-trained language models like mBERT and AfriBERTa to classify the movie reviews.

In this paper, we introduce the task of targeted aspect-based sentiment analysis. The goal is to extract fine-grained information with respect to entities mentioned in user comments. This work extends both aspect-based sentiment analysis that assumes a single entity per document and targeted sentiment analysis that assumes a single sentiment towards a target entity. In particular, we identify the sentiment towards each aspect of one or more entities. As a testbed for this task, we introduce the SentiHood dataset, extracted from a question answering (QA) platform where urban neighbourhoods are discussed by users. In this context units of text often mention several aspects of one or more neighbourhoods. This is the first time that a generic social media platform in this case a QA platform, is used for fine-grained opinion mining. Text coming from QA platforms is far less constrained compared to text from review specific platforms which current datasets are based on. We develop several strong baselines, relying on logistic regression and state-of-the-art recurrent neural networks.

Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.

Natural Language Processing (NLP) has seen remarkable advances in recent years, particularly with the emergence of Large Language Models that have achieved unprecedented performance across many tasks. However, these developments have mainly benefited a small number of high-resource languages such as English. The majority of languages still face significant challenges due to the scarcity of training data and computational resources. To address this issue, this thesis focuses on cross-lingual transfer learning, a research area aimed at leveraging data and models from high-resource languages to improve NLP performance for low-resource languages. Specifically, we focus on Sequence Labeling tasks such as Named Entity Recognition, Opinion Target Extraction, and Argument Mining. The research is structured around three main objectives: (1) advancing data-based cross-lingual transfer learning methods through improved translation and annotation projection techniques, (2) developing enhanced model-based transfer learning approaches utilizing state-of-the-art multilingual models, and (3) applying these methods to real-world problems while creating open-source resources that facilitate future research in low-resource NLP. More specifically, this thesis presents a new method to improve data-based transfer with T-Projection, a state-of-the-art annotation projection method that leverages text-to-text multilingual models and machine translation systems. T-Projection significantly outperforms previous annotation projection methods by a wide margin. For model-based transfer, we introduce a constrained decoding algorithm that enhances cross-lingual Sequence Labeling in zero-shot settings using text-to-text models. Finally, we develop Medical mT5, the first multilingual text-to-text medical model, demonstrating the practical impact of our research on real-world applications.