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please help! | Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t ... | App-Review | Chats | Negative | App-Review - Chats - Negative | ### USER: please help!: Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a cr... | ### Review: title: please help!, content: Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because ... | ### Review: title: please help!, content: Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because ... |
Wish my boyfriend would get an iPhone | My (super) long distance man and I use this every day as our normal text/call/“facetime” app. We use the video and audio call functions quite often, but I’ve found that the audio is not very good. Background noises are extremely loud (sheets rubbing against the phone, outside rain or sirens, sounds of doors opening/clo... | Communication, Communication, Communication, Communication | Audio Quality, Audio Call Functions, Beeping Sound, Video Call Functions | Negative, Positive, Negative, Positive | Communication - Audio Quality - Negative, Communication - Audio Call Functions - Positive, Communication - Beeping Sound - Negative, Communication - Video Call Functions - Positive | ### USER: Wish my boyfriend would get an iPhone: My (super) long distance man and I use this every day as our normal text/call/“facetime” app. We use the video and audio call functions quite often, but I’ve found that the audio is not very good. Background noises are extremely loud (sheets rubbing against the phone, ou... | ### Review: title: Wish my boyfriend would get an iPhone, content: My (super) long distance man and I use this every day as our normal text/call/“facetime” app. We use the video and audio call functions quite often, but I’ve found that the audio is not very good. Background noises are extremely loud (sheets rubbing aga... | ### Review: title: Wish my boyfriend would get an iPhone, content: My (super) long distance man and I use this every day as our normal text/call/“facetime” app. We use the video and audio call functions quite often, but I’ve found that the audio is not very good. Background noises are extremely loud (sheets rubbing aga... |
Too frequently outdated | WhatsApp is nice to use and is nice for international conversations. Too frequently they decide to change something and then make your app invalid and useless. Today fir example I used the app. Maybe 15 minutes later I tried to use it again and was told that my app was outdated and I had to update the app to use it. Wh... | App, App, App, App | Usability, Functionality, Updates, Updates | Negative, Negative, Negative, Negative | App - Usability - Negative, App - Functionality - Negative, App - Updates - Negative, App - Updates - Negative | ### USER: Too frequently outdated: WhatsApp is nice to use and is nice for international conversations. Too frequently they decide to change something and then make your app invalid and useless. Today fir example I used the app. Maybe 15 minutes later I tried to use it again and was told that my app was outdated and I ... | ### Review: title: Too frequently outdated, content: WhatsApp is nice to use and is nice for international conversations. Too frequently they decide to change something and then make your app invalid and useless. Today fir example I used the app. Maybe 15 minutes later I tried to use it again and was told that my app w... | ### Review: title: Too frequently outdated, content: WhatsApp is nice to use and is nice for international conversations. Too frequently they decide to change something and then make your app invalid and useless. Today fir example I used the app. Maybe 15 minutes later I tried to use it again and was told that my app w... |
Dark mode | I love whatsapp app cause i can stay connected with my love ones , but I would rlly like if there was an option to change the bubble message color , with the black mode the color went from light green to dark green , but it would be cooler if you could change the Bubble color like the chat app kik and you could persona... | Interface, Interface, Interface | Message Customization, Color Change, Solid Wallpaper Option | Positive, Positive, Positive | Interface - Message Customization - Positive, Interface - Color Change - Positive, Interface - Solid Wallpaper Option - Positive | ### USER: Dark mode: I love whatsapp app cause i can stay connected with my love ones , but I would rlly like if there was an option to change the bubble message color , with the black mode the color went from light green to dark green , but it would be cooler if you could change the Bubble color like the chat app kik ... | ### Review: title: Dark mode, content: I love whatsapp app cause i can stay connected with my love ones , but I would rlly like if there was an option to change the bubble message color , with the black mode the color went from light green to dark green , but it would be cooler if you could change the Bubble color like... | ### Review: title: Dark mode, content: I love whatsapp app cause i can stay connected with my love ones , but I would rlly like if there was an option to change the bubble message color , with the black mode the color went from light green to dark green , but it would be cooler if you could change the Bubble color like... |
TAG FEATURE SHOULD BE ADDED WHEN UPLOADING ON STATUS. | I’ll suggest that contact should be able to tag people on their status , because sometimes people upload your pictures and you don’t end up seeing it within 24hrs when it disappears ... but if a tag feature is added , I can easily upload a picture and tag whosoever is in it and even though he doesn’t end up viewing all... | Social Features | Tagging | Positive | Social Features - Tagging - Positive | ### USER: TAG FEATURE SHOULD BE ADDED WHEN UPLOADING ON STATUS.: I’ll suggest that contact should be able to tag people on their status , because sometimes people upload your pictures and you don’t end up seeing it within 24hrs when it disappears ... but if a tag feature is added , I can easily upload a picture and tag... | ### Review: title: TAG FEATURE SHOULD BE ADDED WHEN UPLOADING ON STATUS., content: I’ll suggest that contact should be able to tag people on their status , because sometimes people upload your pictures and you don’t end up seeing it within 24hrs when it disappears ... but if a tag feature is added , I can easily upload... | ### Review: title: TAG FEATURE SHOULD BE ADDED WHEN UPLOADING ON STATUS., content: I’ll suggest that contact should be able to tag people on their status , because sometimes people upload your pictures and you don’t end up seeing it within 24hrs when it disappears ... but if a tag feature is added , I can easily upload... |
How to Have the Most Perfect App | There are no perfect messaging services, but I believe WhatsApp could be perfect if they added just a few key features:, , 1. Night Mode - a setting with black chat bubbles and white font, black background, and dulled colors for use at night. This is so essential., 2. Editing - allow users to edit messages. This is a v... | Interface, Interface, Interface, Interface | Night Mode, Editing, Chat color choices, Reactions | positive, positive, positive, positive | Interface - Night Mode - positive, Interface - Editing - positive, Interface - Chat color choices - positive, Interface - Reactions - positive | ### USER: How to Have the Most Perfect App: There are no perfect messaging services, but I believe WhatsApp could be perfect if they added just a few key features:, , 1. Night Mode - a setting with black chat bubbles and white font, black background, and dulled colors for use at night. This is so essential., 2. Editing... | ### Review: title: How to Have the Most Perfect App, content: There are no perfect messaging services, but I believe WhatsApp could be perfect if they added just a few key features:, , 1. Night Mode - a setting with black chat bubbles and white font, black background, and dulled colors for use at night. This is so esse... | ### Review: title: How to Have the Most Perfect App, content: There are no perfect messaging services, but I believe WhatsApp could be perfect if they added just a few key features:, , 1. Night Mode - a setting with black chat bubbles and white font, black background, and dulled colors for use at night. This is so esse... |
WhatsApp Review | I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to deleted it after 1 hour too ca... | App Features, App Features, App Features, App Features | Unread Message, Video Quality, Delete Message, Unread Message | Negative, Negative, Negative, Positive | App Features - Unread Message - Negative, App Features - Video Quality - Negative, App Features - Delete Message - Negative, App Features - Unread Message - Positive | ### USER: WhatsApp Review: I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a message I want to del... | ### Review: title: WhatsApp Review, content: I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a mes... | ### Review: title: WhatsApp Review, content: I like WhatsApp but I want to unread someone's message like someone send something I read it and don't want to answer or anything I want to increase so they didn't know I read it y'all had that one time but deleted that but it would make everything so good and deleting a mes... |
Banned for no reason | I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed support through the website and I... | Customer service | Support | negative | Customer service - Support - negative | ### USER: Banned for no reason: I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given to me. I emailed s... | ### Review: title: Banned for no reason, content: I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given ... | ### Review: title: Banned for no reason, content: I only use this app to talk with friends in an international game, I was banned permanently after a couple weeks and the reason given was “this account violated our terms and conditions”. I would use the app maybe a couple times a day yet that was the only answer given ... |
iPhone X individual wallpaper still doesn’t work | I have the latest version of WhatsApp on my iPhone X with the latest iOS 15 as of writing this review. Since the individual chat wallpaper feature was introduced back around December 2020, it has yet to be available on my iPhone X, despite it working properly on my old iPhone 6., , I contacted customer support regardin... | App, App | Feature, Responsiveness | Negative, Positive | App - Feature - Negative, App - Responsiveness - Positive | ### USER: iPhone X individual wallpaper still doesn’t work: I have the latest version of WhatsApp on my iPhone X with the latest iOS 15 as of writing this review. Since the individual chat wallpaper feature was introduced back around December 2020, it has yet to be available on my iPhone X, despite it working properly ... | ### Review: title: iPhone X individual wallpaper still doesn’t work, content: I have the latest version of WhatsApp on my iPhone X with the latest iOS 15 as of writing this review. Since the individual chat wallpaper feature was introduced back around December 2020, it has yet to be available on my iPhone X, despite it... | ### Review: title: iPhone X individual wallpaper still doesn’t work, content: I have the latest version of WhatsApp on my iPhone X with the latest iOS 15 as of writing this review. Since the individual chat wallpaper feature was introduced back around December 2020, it has yet to be available on my iPhone X, despite it... |
They don’t value YOUR privacy. | Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has received record numbers of new daily users, we’re... | Privacy, Innovation, Connectivity, Security, Innovation, Service | Privacy, Innovation, WiFi calling, Encryption, Updates, Service | negative, negative, negative, negative, negative, negative | Privacy - Privacy - negative, Innovation - Innovation - negative, Connectivity - WiFi calling - negative, Security - Encryption - negative, Innovation - Updates - negative, Service - Service - negative | ### USER: They don’t value YOUR privacy.: Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and Signal has receive... | ### Review: title: They don’t value YOUR privacy., content: Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and ... | ### Review: title: They don’t value YOUR privacy., content: Whatsapp new private policy is basically sharing all your info to facebook, it wouldn’t be shocking that they were doing it all along without telling us. Money hungry corporations want to sell our information and not value our privacy. That’s why Telegram and ... |
Need search button | Hi There, , , It would be really helpful to have search button(ctrl+f functionality with iPhone key board). Specially when we have family or friends group chat. There are 150 or 290 messages. No one has time to go through all those messages. So one can’t figure out what is the chat going on about. But if there is a sea... | User Interface | Search functionality | Positive | User Interface - Search functionality - Positive | ### USER: Need search button: Hi There, , , It would be really helpful to have search button(ctrl+f functionality with iPhone key board). Specially when we have family or friends group chat. There are 150 or 290 messages. No one has time to go through all those messages. So one can’t figure out what is the chat going o... | ### Review: title: Need search button, content: Hi There, , , It would be really helpful to have search button(ctrl+f functionality with iPhone key board). Specially when we have family or friends group chat. There are 150 or 290 messages. No one has time to go through all those messages. So one can’t figure out what i... | ### Review: title: Need search button, content: Hi There, , , It would be really helpful to have search button(ctrl+f functionality with iPhone key board). Specially when we have family or friends group chat. There are 150 or 290 messages. No one has time to go through all those messages. So one can’t figure out what i... |
WhatsApp review 10/10 | I love WhatsApp so much because when my family goes on vacation like to El Salvador or Puerto Rico, which is where I’m from they don’t have good Internet and when I went there, I could use it so easily without any Wi-Fi and I could text it people but the only thing is that my friends don’t really use WhatsApp so it’s ... | Communication | Accessibility | positive | Communication - Accessibility - positive | ### USER: WhatsApp review 10/10: I love WhatsApp so much because when my family goes on vacation like to El Salvador or Puerto Rico, which is where I’m from they don’t have good Internet and when I went there, I could use it so easily without any Wi-Fi and I could text it people but the only thing is that my friends d... | ### Review: title: WhatsApp review 10/10, content: I love WhatsApp so much because when my family goes on vacation like to El Salvador or Puerto Rico, which is where I’m from they don’t have good Internet and when I went there, I could use it so easily without any Wi-Fi and I could text it people but the only thing is... | ### Review: title: WhatsApp review 10/10, content: I love WhatsApp so much because when my family goes on vacation like to El Salvador or Puerto Rico, which is where I’m from they don’t have good Internet and when I went there, I could use it so easily without any Wi-Fi and I could text it people but the only thing is... |
Thread reply like iMessage please! | I love this app it’s how my bf and I were able to communicate while I was away in Mexico since my service wasn’t always great out there. The only thing I don’t like about this app is that if my phone is locked and I have more than one message from the same person, once I reply to one message from the lock screen, all t... | App Features, App Features | Messaging, Lock Screen | Negative, Negative | App Features - Messaging - Negative, App Features - Lock Screen - Negative | ### USER: Thread reply like iMessage please!: I love this app it’s how my bf and I were able to communicate while I was away in Mexico since my service wasn’t always great out there. The only thing I don’t like about this app is that if my phone is locked and I have more than one message from the same person, once I re... | ### Review: title: Thread reply like iMessage please!, content: I love this app it’s how my bf and I were able to communicate while I was away in Mexico since my service wasn’t always great out there. The only thing I don’t like about this app is that if my phone is locked and I have more than one message from the same... | ### Review: title: Thread reply like iMessage please!, content: I love this app it’s how my bf and I were able to communicate while I was away in Mexico since my service wasn’t always great out there. The only thing I don’t like about this app is that if my phone is locked and I have more than one message from the same... |
Amazing app but reels would enhance this app sooooo much! | The only thing that could make this app better than it already is is reels similar to instagram reels. By incorporating WhatsApp account “nicknames” people would be able to watch, share, and create public reels to better enhance their WhatsApp experience. Although people will be able to contact one another, the use of ... | Features | Reels | Positive | Features - Reels - Positive | ### USER: Amazing app but reels would enhance this app sooooo much!: The only thing that could make this app better than it already is is reels similar to instagram reels. By incorporating WhatsApp account “nicknames” people would be able to watch, share, and create public reels to better enhance their WhatsApp experie... | ### Review: title: Amazing app but reels would enhance this app sooooo much!, content: The only thing that could make this app better than it already is is reels similar to instagram reels. By incorporating WhatsApp account “nicknames” people would be able to watch, share, and create public reels to better enhance thei... | ### Review: title: Amazing app but reels would enhance this app sooooo much!, content: The only thing that could make this app better than it already is is reels similar to instagram reels. By incorporating WhatsApp account “nicknames” people would be able to watch, share, and create public reels to better enhance thei... |
Hey TikTok | If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody get... | User Experience, Moderation, User Experience, Moderation | False Reporting, False Reporting, Banning, Banning | Negative, Negative, Negative, Negative | User Experience - False Reporting - Negative, Moderation - False Reporting - Negative, User Experience - Banning - Negative, Moderation - Banning - Negative | ### USER: Hey TikTok: If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent convers... | ### Review: title: Hey TikTok, content: If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being... | ### Review: title: Hey TikTok, content: If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being... |
Is privacy a concern of yours? | It used to be about a year ago that I could use this app without giving them access to my contacts. Then they changed that. And recently expanded it to this (copied from Apple’s privacy statement about this app):, , The following data may be collected and linked to your identity:, , Purchases, Financial Info, Location,... | Privacy, Privacy, Privacy | Access to contacts, Data Collection, Data Usage | negative, negative, negative | Privacy - Access to contacts - negative, Privacy - Data Collection - negative, Privacy - Data Usage - negative | ### USER: Is privacy a concern of yours?: It used to be about a year ago that I could use this app without giving them access to my contacts. Then they changed that. And recently expanded it to this (copied from Apple’s privacy statement about this app):, , The following data may be collected and linked to your identit... | ### Review: title: Is privacy a concern of yours?, content: It used to be about a year ago that I could use this app without giving them access to my contacts. Then they changed that. And recently expanded it to this (copied from Apple’s privacy statement about this app):, , The following data may be collected and link... | ### Review: title: Is privacy a concern of yours?, content: It used to be about a year ago that I could use this app without giving them access to my contacts. Then they changed that. And recently expanded it to this (copied from Apple’s privacy statement about this app):, , The following data may be collected and link... |
Chat bubbles | I love WhatsApp! I’ve used it several times to communicate with other friends that don’t own any other social media like Snapchat or Instagram. However for the friends that do not own iPhones neither I like to feel like we are still texting over iMessage. I know many other apps with this feature but not quite as clean ... | App, App | Chat Bubble Color, Chat Bubble Color | Negative, Positive | App - Chat Bubble Color - Negative, App - Chat Bubble Color - Positive | ### USER: Chat bubbles: I love WhatsApp! I’ve used it several times to communicate with other friends that don’t own any other social media like Snapchat or Instagram. However for the friends that do not own iPhones neither I like to feel like we are still texting over iMessage. I know many other apps with this feature... | ### Review: title: Chat bubbles, content: I love WhatsApp! I’ve used it several times to communicate with other friends that don’t own any other social media like Snapchat or Instagram. However for the friends that do not own iPhones neither I like to feel like we are still texting over iMessage. I know many other apps... | ### Review: title: Chat bubbles, content: I love WhatsApp! I’ve used it several times to communicate with other friends that don’t own any other social media like Snapchat or Instagram. However for the friends that do not own iPhones neither I like to feel like we are still texting over iMessage. I know many other apps... |
THANK YOU! | Oh my gosh. Thank you thank you thank you for adding the function that prevents having to hold ones thumb down to record a voice message! This is the best ever. My girlfriend is currently living in Germany, and I am in Santa Barbara, CA, so we have depended hugely on the voice message feature. That said, we often lost ... | App Features | Voice Messaging | Positive | App Features - Voice Messaging - Positive | ### USER: THANK YOU!: Oh my gosh. Thank you thank you thank you for adding the function that prevents having to hold ones thumb down to record a voice message! This is the best ever. My girlfriend is currently living in Germany, and I am in Santa Barbara, CA, so we have depended hugely on the voice message feature. Tha... | ### Review: title: THANK YOU!, content: Oh my gosh. Thank you thank you thank you for adding the function that prevents having to hold ones thumb down to record a voice message! This is the best ever. My girlfriend is currently living in Germany, and I am in Santa Barbara, CA, so we have depended hugely on the voice me... | ### Review: title: THANK YOU!, content: Oh my gosh. Thank you thank you thank you for adding the function that prevents having to hold ones thumb down to record a voice message! This is the best ever. My girlfriend is currently living in Germany, and I am in Santa Barbara, CA, so we have depended hugely on the voice me... |
Absolute Nightmare when it comes to App Support | The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with support has been a nightmare. I truly hope it’s all automat... | App Support | Support | Negative | App Support - Support - Negative | ### USER: Absolute Nightmare when it comes to App Support: The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time and working with ... | ### Review: title: Absolute Nightmare when it comes to App Support, content: The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time... | ### Review: title: Absolute Nightmare when it comes to App Support, content: The app by itself works fine. You can call, text etc. My phone was stolen recently so I got anew one with the same number. I was able to successfully restore every single app except WhatsApp. WhatsApp had a bug where it does not display a time... |
Great app. One small problem. | So I've always used WhatsApp as my primary form of communication, and I've never had any problems with it until today. When using broadcast lists, the recipients can't tell that the message was sent to a broadcast. I really like the broadcast list rather than creating a group because on a group everybody gets every rep... | Communication, Communication, Communication | Broadcast lists, Group messages, Automatic playthrough | negative, negative, positive | Communication - Broadcast lists - negative, Communication - Group messages - negative, Communication - Automatic playthrough - positive | ### USER: Great app. One small problem.: So I've always used WhatsApp as my primary form of communication, and I've never had any problems with it until today. When using broadcast lists, the recipients can't tell that the message was sent to a broadcast. I really like the broadcast list rather than creating a group be... | ### Review: title: Great app. One small problem., content: So I've always used WhatsApp as my primary form of communication, and I've never had any problems with it until today. When using broadcast lists, the recipients can't tell that the message was sent to a broadcast. I really like the broadcast list rather than c... | ### Review: title: Great app. One small problem., content: So I've always used WhatsApp as my primary form of communication, and I've never had any problems with it until today. When using broadcast lists, the recipients can't tell that the message was sent to a broadcast. I really like the broadcast list rather than c... |
🙏R. A Love | WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not only saving money from ... | Communication, Communication, Communication | Features, Cost, Overall | positive, positive, positive | Communication - Features - positive, Communication - Cost - positive, Communication - Overall - positive | ### USER: 🙏R. A Love: WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app because it helps me not ... | ### Review: title: 🙏R. A Love, content: WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app becaus... | ### Review: title: 🙏R. A Love, content: WhatsApp is the best app ever that I’ve ever used when it comes to being connecting with my love ones back home without any problems. I used WhatsApp every day for hours connecting with my friend, family and love ones. I am very happy and forever grateful to used this app becaus... |
Awful App | I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I followed their instru... | App, App | Functionality, Customer Service | Negative, Negative | App - Functionality - Negative, App - Customer Service - Negative | ### USER: Awful App: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have a valid number. I ... | ### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have ... | ### Review: title: Awful App, content: I’m extremely disappointed in this app. I recently downloaded it to keep in contact with my brother who went on deployment to Kuwait. I checked in twice with him and then I could no longer log it. It said I was banned. When I reached out to customer service it said I did not have ... |
Update issue | I really like the way WhatsApp is getting updated, from Status to update but please I don’t like the fact that if I post something on my status I can’t delete it. Sometimes I post something by mistake and I love the fact I can delete it but now you can’t even make a single mistake with your post why is the WhatsApp lik... | App | Functionality | Negative | App - Functionality - Negative | ### USER: Update issue: I really like the way WhatsApp is getting updated, from Status to update but please I don’t like the fact that if I post something on my status I can’t delete it. Sometimes I post something by mistake and I love the fact I can delete it but now you can’t even make a single mistake with your post... | ### Review: title: Update issue, content: I really like the way WhatsApp is getting updated, from Status to update but please I don’t like the fact that if I post something on my status I can’t delete it. Sometimes I post something by mistake and I love the fact I can delete it but now you can’t even make a single mist... | ### Review: title: Update issue, content: I really like the way WhatsApp is getting updated, from Status to update but please I don’t like the fact that if I post something on my status I can’t delete it. Sometimes I post something by mistake and I love the fact I can delete it but now you can’t even make a single mist... |
Need Alternate Identity Verification | I like using WhatsApp. It has a lot of options. However, I was recently signed out of my phone and because my phone number changed, I’m no longer able to access my old account. If I had known this would happen, I would have changed my phone number ahead of time. There’s no way besides using my old phone number, to ver... | App Features, Account Management | User Interface, Identity Verification | Negative, Negative | App Features - User Interface - Negative, Account Management - Identity Verification - Negative | ### USER: Need Alternate Identity Verification: I like using WhatsApp. It has a lot of options. However, I was recently signed out of my phone and because my phone number changed, I’m no longer able to access my old account. If I had known this would happen, I would have changed my phone number ahead of time. There’s ... | ### Review: title: Need Alternate Identity Verification, content: I like using WhatsApp. It has a lot of options. However, I was recently signed out of my phone and because my phone number changed, I’m no longer able to access my old account. If I had known this would happen, I would have changed my phone number ahead... | ### Review: title: Need Alternate Identity Verification, content: I like using WhatsApp. It has a lot of options. However, I was recently signed out of my phone and because my phone number changed, I’m no longer able to access my old account. If I had known this would happen, I would have changed my phone number ahead... |
Bring back our old stock WhatsApp features including new features too | Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don... | Interface, Features, Features, Interface, Interface | Status Updates, General, General, General, General | Negative, Negative, Neutral, Negative, Positive | Interface - Status Updates - Negative, Features - General - Negative, Features - General - Neutral, Interface - General - Negative, Interface - General - Positive | ### USER: Bring back our old stock WhatsApp features including new features too: Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna v... | ### Review: title: Bring back our old stock WhatsApp features including new features too, content: Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particula... | ### Review: title: Bring back our old stock WhatsApp features including new features too, content: Please I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particula... |
Beautiful alternative for sick people during Covid pandemic | I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body ... | Healthcare | Telemedicine | positive | Healthcare - Telemedicine - positive | ### USER: Beautiful alternative for sick people during Covid pandemic: I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to... | ### Review: title: Beautiful alternative for sick people during Covid pandemic, content: I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If... | ### Review: title: Beautiful alternative for sick people during Covid pandemic, content: I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If... |
Great App, But One Persistent Problem | This app makes communication so easy and economical almost anywhere. I really appreciate it!, , Several glitches have recently been fixed as well. Thanks for that!, , One persistent glitch that has not been effectively addressed is that no matter how I configure the notifications, whenever I receive a WhatsApp message ... | Usability | Notifications | Negative | Usability - Notifications - Negative | ### USER: Great App, But One Persistent Problem: This app makes communication so easy and economical almost anywhere. I really appreciate it!, , Several glitches have recently been fixed as well. Thanks for that!, , One persistent glitch that has not been effectively addressed is that no matter how I configure the noti... | ### Review: title: Great App, But One Persistent Problem, content: This app makes communication so easy and economical almost anywhere. I really appreciate it!, , Several glitches have recently been fixed as well. Thanks for that!, , One persistent glitch that has not been effectively addressed is that no matter how I ... | ### Review: title: Great App, But One Persistent Problem, content: This app makes communication so easy and economical almost anywhere. I really appreciate it!, , Several glitches have recently been fixed as well. Thanks for that!, , One persistent glitch that has not been effectively addressed is that no matter how I ... |
Updates ruined this app | They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see them not you, and there’s no way to ... | Features, Features | Delete own messages, Visibility of deleted messages | Negative, Negative | Features - Delete own messages - Negative, Features - Visibility of deleted messages - Negative | ### USER: Updates ruined this app: They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the receivers can see t... | ### Review: title: Updates ruined this app, content: They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the r... | ### Review: title: Updates ruined this app, content: They took out a LOT of features that many people considered important, including me. There was a feature where you could delete your own messages in case you changed your mind or needed to edit. Now, all it does is make it so they’re still there, but now only the r... |
Please Let WhatsApp stay as a chatting App | I have been using WhatsApp for years before Facebook decided to own WhatsApp, I don’t mind all the changes that is happening since it still a great app to communicate and view your friends and close families status. But I like the new updates anymore cause now you can add channels to it and I think it’s not a nice idea... | App Interface | Customization | Negative | App Interface - Customization - Negative | ### USER: Please Let WhatsApp stay as a chatting App: I have been using WhatsApp for years before Facebook decided to own WhatsApp, I don’t mind all the changes that is happening since it still a great app to communicate and view your friends and close families status. But I like the new updates anymore cause now you c... | ### Review: title: Please Let WhatsApp stay as a chatting App, content: I have been using WhatsApp for years before Facebook decided to own WhatsApp, I don’t mind all the changes that is happening since it still a great app to communicate and view your friends and close families status. But I like the new updates anymo... | ### Review: title: Please Let WhatsApp stay as a chatting App, content: I have been using WhatsApp for years before Facebook decided to own WhatsApp, I don’t mind all the changes that is happening since it still a great app to communicate and view your friends and close families status. But I like the new updates anymo... |
Text font options and dark mode and other fixes | Great app, been using it over the generations from the s40s. But it would be nice to be able to text permanently in italics or bold ; please give us the ability to have that preference as the italics or bold options are more visually appealing for some of us , also please give us a dark mode; the all white is great but... | UI, UI, UI | Text options, Dark mode, Video quality | positive, positive, negative | UI - Text options - positive, UI - Dark mode - positive, UI - Video quality - negative | ### USER: Text font options and dark mode and other fixes: Great app, been using it over the generations from the s40s. But it would be nice to be able to text permanently in italics or bold ; please give us the ability to have that preference as the italics or bold options are more visually appealing for some of us , ... | ### Review: title: Text font options and dark mode and other fixes, content: Great app, been using it over the generations from the s40s. But it would be nice to be able to text permanently in italics or bold ; please give us the ability to have that preference as the italics or bold options are more visually appealing... | ### Review: title: Text font options and dark mode and other fixes, content: Great app, been using it over the generations from the s40s. But it would be nice to be able to text permanently in italics or bold ; please give us the ability to have that preference as the italics or bold options are more visually appealing... |
Inadvertent calls a problem | I have What’s App on an iPhone and the layout of the chat screen positions the call icon in the upper right corner. The phone frequently places inadvertent calls when I put it in my pocket, or accidentally lightly touch the icon when picking up the phone. Even closing the app and locking the screen doesn’t prevent call... | Usability | Call function | Negative | Usability - Call function - Negative | ### USER: Inadvertent calls a problem: I have What’s App on an iPhone and the layout of the chat screen positions the call icon in the upper right corner. The phone frequently places inadvertent calls when I put it in my pocket, or accidentally lightly touch the icon when picking up the phone. Even closing the app and ... | ### Review: title: Inadvertent calls a problem, content: I have What’s App on an iPhone and the layout of the chat screen positions the call icon in the upper right corner. The phone frequently places inadvertent calls when I put it in my pocket, or accidentally lightly touch the icon when picking up the phone. Even cl... | ### Review: title: Inadvertent calls a problem, content: I have What’s App on an iPhone and the layout of the chat screen positions the call icon in the upper right corner. The phone frequently places inadvertent calls when I put it in my pocket, or accidentally lightly touch the icon when picking up the phone. Even cl... |
A huge bug on iOS version | Today I updated the latest version and I am able to write the review. I reached out to help multiple times regarding this issue but of no use. Such useless service. Now about the issue, you messed up something with iOS version. I am unable to change my number on WhatsApp. It always says I am not using the official What... | App, App, App, App | Version, Customer Service, Account, Backup | negative, negative, negative, negative | App - Version - negative, App - Customer Service - negative, App - Account - negative, App - Backup - negative | ### USER: A huge bug on iOS version: Today I updated the latest version and I am able to write the review. I reached out to help multiple times regarding this issue but of no use. Such useless service. Now about the issue, you messed up something with iOS version. I am unable to change my number on WhatsApp. It always ... | ### Review: title: A huge bug on iOS version, content: Today I updated the latest version and I am able to write the review. I reached out to help multiple times regarding this issue but of no use. Such useless service. Now about the issue, you messed up something with iOS version. I am unable to change my number on Wh... | ### Review: title: A huge bug on iOS version, content: Today I updated the latest version and I am able to write the review. I reached out to help multiple times regarding this issue but of no use. Such useless service. Now about the issue, you messed up something with iOS version. I am unable to change my number on Wh... |
QUESTION??? | I have a question. I have WhatsApp on two devices and both of them have automatic back up. I know it’s not possible to use both apps simultaneously, but on my newest phone I can’t access all of the chats that were on my previous phone. Even though it automatically backs-up and I make sure to do an additional manual bac... | App | Backup | Negative | App - Backup - Negative | ### USER: QUESTION???: I have a question. I have WhatsApp on two devices and both of them have automatic back up. I know it’s not possible to use both apps simultaneously, but on my newest phone I can’t access all of the chats that were on my previous phone. Even though it automatically backs-up and I make sure to do a... | ### Review: title: QUESTION???, content: I have a question. I have WhatsApp on two devices and both of them have automatic back up. I know it’s not possible to use both apps simultaneously, but on my newest phone I can’t access all of the chats that were on my previous phone. Even though it automatically backs-up and I... | ### Review: title: QUESTION???, content: I have a question. I have WhatsApp on two devices and both of them have automatic back up. I know it’s not possible to use both apps simultaneously, but on my newest phone I can’t access all of the chats that were on my previous phone. Even though it automatically backs-up and I... |
My opinion | I truly love WhatsApp. I can keep in contact with my friends who live in other places and it’s pretty fun to us. But something that I would like is that we can be able to put in like dark mode, you know? Cause when it’s the middle of the night and I get a message, I get blinded by the color white in the app. I was kind... | App Design, App Funcionality | Dark mode, Contacting friends | Negative, Positive | App Design - Dark mode - Negative, App Funcionality - Contacting friends - Positive | ### USER: My opinion: I truly love WhatsApp. I can keep in contact with my friends who live in other places and it’s pretty fun to us. But something that I would like is that we can be able to put in like dark mode, you know? Cause when it’s the middle of the night and I get a message, I get blinded by the color white ... | ### Review: title: My opinion, content: I truly love WhatsApp. I can keep in contact with my friends who live in other places and it’s pretty fun to us. But something that I would like is that we can be able to put in like dark mode, you know? Cause when it’s the middle of the night and I get a message, I get blinded b... | ### Review: title: My opinion, content: I truly love WhatsApp. I can keep in contact with my friends who live in other places and it’s pretty fun to us. But something that I would like is that we can be able to put in like dark mode, you know? Cause when it’s the middle of the night and I get a message, I get blinded b... |
Excellent app | This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very int... | Usability | Platform | Positive | Usability - Platform - Positive | ### USER: Excellent app: This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but ... | ### Review: title: Excellent app, content: This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this k... | ### Review: title: Excellent app, content: This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this k... |
Best Chat App With Room to Grow | Great chat app, but needs a few improvements. 1) Get rid of WhatsApp’s phone number requirement 2) with the removal of 1, making the WhatsApp app available on computers and tablets 3) allowing a user to have the same WhatsApp account signed in on multiple devices. 4) Increase group chat size limits. I’m a cyclist and a... | App, App, App, App | Phone Number Requirement, Availability on multiple devices, Group chat size limit, Encryption | Negative, Positive, Negative, Positive | App - Phone Number Requirement - Negative, App - Availability on multiple devices - Positive, App - Group chat size limit - Negative, App - Encryption - Positive | ### USER: Best Chat App With Room to Grow: Great chat app, but needs a few improvements. 1) Get rid of WhatsApp’s phone number requirement 2) with the removal of 1, making the WhatsApp app available on computers and tablets 3) allowing a user to have the same WhatsApp account signed in on multiple devices. 4) Increase ... | ### Review: title: Best Chat App With Room to Grow, content: Great chat app, but needs a few improvements. 1) Get rid of WhatsApp’s phone number requirement 2) with the removal of 1, making the WhatsApp app available on computers and tablets 3) allowing a user to have the same WhatsApp account signed in on multiple dev... | ### Review: title: Best Chat App With Room to Grow, content: Great chat app, but needs a few improvements. 1) Get rid of WhatsApp’s phone number requirement 2) with the removal of 1, making the WhatsApp app available on computers and tablets 3) allowing a user to have the same WhatsApp account signed in on multiple dev... |
Have an issue witmy whatsapp account | Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it sud... | Application, Application | Functionality, Data Privacy | Negative, Negative | Application - Functionality - Negative, Application - Data Privacy - Negative | ### USER: Have an issue witmy whatsapp account: Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I trie... | ### Review: title: Have an issue witmy whatsapp account, content: Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the applicatio... | ### Review: title: Have an issue witmy whatsapp account, content: Suddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the applicatio... |
Too easy to call people by accident | The app is really great and connects me with my contacts all over the world. It makes it easy to stay in touch. You can text and even call for free. Doesn’t get any better than that!, The only thing I would change is how easy it is to call people by accident. It happens all the time. I wish they would hide that button ... | Usability, Features, Performance | Calling, Calling, Video/Image Quality | negative, negative, negative | Usability - Calling - negative, Features - Calling - negative, Performance - Video/Image Quality - negative | ### USER: Too easy to call people by accident: The app is really great and connects me with my contacts all over the world. It makes it easy to stay in touch. You can text and even call for free. Doesn’t get any better than that!, The only thing I would change is how easy it is to call people by accident. It happens al... | ### Review: title: Too easy to call people by accident, content: The app is really great and connects me with my contacts all over the world. It makes it easy to stay in touch. You can text and even call for free. Doesn’t get any better than that!, The only thing I would change is how easy it is to call people by accid... | ### Review: title: Too easy to call people by accident, content: The app is really great and connects me with my contacts all over the world. It makes it easy to stay in touch. You can text and even call for free. Doesn’t get any better than that!, The only thing I would change is how easy it is to call people by accid... |
Please move channels off-screen. | Giving 3 stars, only because overall, I love WhatsApp…, but this is simply unacceptable., , I am part of a large conservative group of people who is on the verge of getting rid of Whatsapp altogether. Some already have deleted their WhatsApp. This is all taken place since the “channels” were put on the WhatsApp home sc... | App | Interface | Negative | App - Interface - Negative | ### USER: Please move channels off-screen.: Giving 3 stars, only because overall, I love WhatsApp…, but this is simply unacceptable., , I am part of a large conservative group of people who is on the verge of getting rid of Whatsapp altogether. Some already have deleted their WhatsApp. This is all taken place since the... | ### Review: title: Please move channels off-screen., content: Giving 3 stars, only because overall, I love WhatsApp…, but this is simply unacceptable., , I am part of a large conservative group of people who is on the verge of getting rid of Whatsapp altogether. Some already have deleted their WhatsApp. This is all tak... | ### Review: title: Please move channels off-screen., content: Giving 3 stars, only because overall, I love WhatsApp…, but this is simply unacceptable., , I am part of a large conservative group of people who is on the verge of getting rid of Whatsapp altogether. Some already have deleted their WhatsApp. This is all tak... |
An important feature doesn’t even work | I’ve used WhatsApp for a long time and it’s been an ok experience however the big problem I’m having with the app is the online status. I want to hide my online status when I’m online so I turn off active status. However it never works. Whenever I’m trying to chat with a friend I’m getting constant messages from people... | Privacy | Online status | negative | Privacy - Online status - negative | ### USER: An important feature doesn’t even work: I’ve used WhatsApp for a long time and it’s been an ok experience however the big problem I’m having with the app is the online status. I want to hide my online status when I’m online so I turn off active status. However it never works. Whenever I’m trying to chat with ... | ### Review: title: An important feature doesn’t even work, content: I’ve used WhatsApp for a long time and it’s been an ok experience however the big problem I’m having with the app is the online status. I want to hide my online status when I’m online so I turn off active status. However it never works. Whenever I’m tr... | ### Review: title: An important feature doesn’t even work, content: I’ve used WhatsApp for a long time and it’s been an ok experience however the big problem I’m having with the app is the online status. I want to hide my online status when I’m online so I turn off active status. However it never works. Whenever I’m tr... |
Unrightful ban | I run a legitimate business since 2007. I have always been very correct towards everyone. Even the most annoying clients. And than there are clients who do not show up, when you leave them a simple reply to please next time leave a message so to not keep me waiting they instead of apologizing block/report you. I have r... | App-Functionality, App-Functionality, App-Usability, App-Support, App-Usability | Service, Terms of Service, Account Suspension, Responsiveness, Phone Number | negative, negative, negative, negative, negative | App-Functionality - Service - negative, App-Functionality - Terms of Service - negative, App-Usability - Account Suspension - negative, App-Support - Responsiveness - negative, App-Usability - Phone Number - negative | ### USER: Unrightful ban: I run a legitimate business since 2007. I have always been very correct towards everyone. Even the most annoying clients. And than there are clients who do not show up, when you leave them a simple reply to please next time leave a message so to not keep me waiting they instead of apologizing ... | ### Review: title: Unrightful ban, content: I run a legitimate business since 2007. I have always been very correct towards everyone. Even the most annoying clients. And than there are clients who do not show up, when you leave them a simple reply to please next time leave a message so to not keep me waiting they inste... | ### Review: title: Unrightful ban, content: I run a legitimate business since 2007. I have always been very correct towards everyone. Even the most annoying clients. And than there are clients who do not show up, when you leave them a simple reply to please next time leave a message so to not keep me waiting they inste... |
Please stop | This is the second time something has happened to me. I got what’s a bag and it says you cannot. You cannot use this account due to spam and this is the second time that somethings happened to me because before I was regularly on WhatsApp and I left the app and then something happened what’s up needs to fix and if thi... | App Usage | WhatsApp | Negative | App Usage - WhatsApp - Negative | ### USER: Please stop: This is the second time something has happened to me. I got what’s a bag and it says you cannot. You cannot use this account due to spam and this is the second time that somethings happened to me because before I was regularly on WhatsApp and I left the app and then something happened what’s up ... | ### Review: title: Please stop, content: This is the second time something has happened to me. I got what’s a bag and it says you cannot. You cannot use this account due to spam and this is the second time that somethings happened to me because before I was regularly on WhatsApp and I left the app and then something h... | ### Review: title: Please stop, content: This is the second time something has happened to me. I got what’s a bag and it says you cannot. You cannot use this account due to spam and this is the second time that somethings happened to me because before I was regularly on WhatsApp and I left the app and then something h... |
From Bad to Worse | What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was gi... | Security, Quality, Connectivity | Security, Quality, Connectivity | negative, negative, negative | Security - Security - negative, Quality - Quality - negative, Connectivity - Connectivity - negative | ### USER: From Bad to Worse: What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparentl... | ### Review: title: From Bad to Worse, content: What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not f... | ### Review: title: From Bad to Worse, content: What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not f... |
Ashleigh Mckinney calls home | The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could no... | Communication | App | positive | Communication - App - positive | ### USER: Ashleigh Mckinney calls home: The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and st... | ### Review: title: Ashleigh Mckinney calls home, content: The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to ... | ### Review: title: Ashleigh Mckinney calls home, content: The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to ... |
Love | Absolutely my favorite chat app, however there is an issue that’s very recent (maybe a bug on one of the updates? I don’t know) that’s making the app crash every time I use a new sticker, and I mean new as in never used before and was imported to the app. Aside from that, maybe i’d like to see more options for themes, ... | Functionality, Appearance, Appearance | Bugs, Themes, Icon | negative, negative, negative | Functionality - Bugs - negative, Appearance - Themes - negative, Appearance - Icon - negative | ### USER: Love: Absolutely my favorite chat app, however there is an issue that’s very recent (maybe a bug on one of the updates? I don’t know) that’s making the app crash every time I use a new sticker, and I mean new as in never used before and was imported to the app. Aside from that, maybe i’d like to see more opti... | ### Review: title: Love, content: Absolutely my favorite chat app, however there is an issue that’s very recent (maybe a bug on one of the updates? I don’t know) that’s making the app crash every time I use a new sticker, and I mean new as in never used before and was imported to the app. Aside from that, maybe i’d lik... | ### Review: title: Love, content: Absolutely my favorite chat app, however there is an issue that’s very recent (maybe a bug on one of the updates? I don’t know) that’s making the app crash every time I use a new sticker, and I mean new as in never used before and was imported to the app. Aside from that, maybe i’d lik... |
Not sure what life was like before it | What’s App has been much more useful and valuable than I would have ever imagined, both personally (friends, family) and professionally (working groups, community groups). I’m still baffled why it’s used by so relatively few people in the United States, but in every other country in the world, it’s the #1 App, , For ... | Communication, Communication, Communication, Communication | Utility, Value, Prevalence, Feature | positive, positive, positive, negative | Communication - Utility - positive, Communication - Value - positive, Communication - Prevalence - positive, Communication - Feature - negative | ### USER: Not sure what life was like before it: What’s App has been much more useful and valuable than I would have ever imagined, both personally (friends, family) and professionally (working groups, community groups). I’m still baffled why it’s used by so relatively few people in the United States, but in every ot... | ### Review: title: Not sure what life was like before it, content: What’s App has been much more useful and valuable than I would have ever imagined, both personally (friends, family) and professionally (working groups, community groups). I’m still baffled why it’s used by so relatively few people in the United State... | ### Review: title: Not sure what life was like before it, content: What’s App has been much more useful and valuable than I would have ever imagined, both personally (friends, family) and professionally (working groups, community groups). I’m still baffled why it’s used by so relatively few people in the United State... |
Can’t edit Avatar | I tried doing it with a photo and manually. It will only allow me to change one or two things and literally nothing happens when I try to change another selection. Example: when I go to hairstyle and clothes, I cannot even select the one I want, it doesn’t even highlight it when I touch it. I thought maybe only some ... | App Interface | Avatar Editing | Negative | App Interface - Avatar Editing - Negative | ### USER: Can’t edit Avatar: I tried doing it with a photo and manually. It will only allow me to change one or two things and literally nothing happens when I try to change another selection. Example: when I go to hairstyle and clothes, I cannot even select the one I want, it doesn’t even highlight it when I touch i... | ### Review: title: Can’t edit Avatar, content: I tried doing it with a photo and manually. It will only allow me to change one or two things and literally nothing happens when I try to change another selection. Example: when I go to hairstyle and clothes, I cannot even select the one I want, it doesn’t even highlight... | ### Review: title: Can’t edit Avatar, content: I tried doing it with a photo and manually. It will only allow me to change one or two things and literally nothing happens when I try to change another selection. Example: when I go to hairstyle and clothes, I cannot even select the one I want, it doesn’t even highlight... |
Downsides of whatsapp | I've been using this app on the same phone number for more than 8 years, Keeping in touch with my family and friends calling my expatriate aunt and uncle calling and texting and laughing it was a great experience and i used it at least 5 times a day., , Down side is you can easily get banned by whatsapp just because so... | Communication | Connectivity | Negative | Communication - Connectivity - Negative | ### USER: Downsides of whatsapp: I've been using this app on the same phone number for more than 8 years, Keeping in touch with my family and friends calling my expatriate aunt and uncle calling and texting and laughing it was a great experience and i used it at least 5 times a day., , Down side is you can easily get b... | ### Review: title: Downsides of whatsapp, content: I've been using this app on the same phone number for more than 8 years, Keeping in touch with my family and friends calling my expatriate aunt and uncle calling and texting and laughing it was a great experience and i used it at least 5 times a day., , Down side is yo... | ### Review: title: Downsides of whatsapp, content: I've been using this app on the same phone number for more than 8 years, Keeping in touch with my family and friends calling my expatriate aunt and uncle calling and texting and laughing it was a great experience and i used it at least 5 times a day., , Down side is yo... |
Horrible | My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t get in since WhatsApp doesn’t have my e... | Security, Security, Security, Security | Communication, Account access, Functionality, Spam | Negative, Negative, Negative, Negative | Security - Communication - Negative, Security - Account access - Negative, Security - Functionality - Negative, Security - Spam - Negative | ### USER: Horrible: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t get in since WhatsA... | ### Review: title: Horrible, content: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t g... | ### Review: title: Horrible, content: My account was hacked I can’t seem to get in contact with whatsapp since they have zero communication other than email. My account was hacked and they are sending messages to all my contacts the speak both English and Spanish so they are able to communicate with everyone. I can’t g... |
Please allow to manage call notifications separately | This app is great, the only thing I currently think would significantly improve customer experience if added is the option to manage notifications for whatsapp calls separately from messages. I.e.: if I am at the Office, I dont want my phone to be beeping every time one of my friends writes to me or everytime I type a ... | Notifications | Call Notifications | Improved | Notifications - Call Notifications - Improved | ### USER: Please allow to manage call notifications separately: This app is great, the only thing I currently think would significantly improve customer experience if added is the option to manage notifications for whatsapp calls separately from messages. I.e.: if I am at the Office, I dont want my phone to be beeping ... | ### Review: title: Please allow to manage call notifications separately, content: This app is great, the only thing I currently think would significantly improve customer experience if added is the option to manage notifications for whatsapp calls separately from messages. I.e.: if I am at the Office, I dont want my ph... | ### Review: title: Please allow to manage call notifications separately, content: This app is great, the only thing I currently think would significantly improve customer experience if added is the option to manage notifications for whatsapp calls separately from messages. I.e.: if I am at the Office, I dont want my ph... |
Useful | Useful for connecting people around the world, making free calls (domestic and international) , There are many things that the app could improve: , -Group Call (it’s limit to 3), -no group video call available., -no live option available , -no “notes” or a special place where you can add important notes or photos in a ... | Communication, Communication, Communication, Communication, Communication, Content Creation, Organization, Organization | Group Call, Group Video Call, Notes, Invitation, Media Management, Stickers, Media Album, Starred Messages | negative, negative, negative, negative, negative, positive, positive, positive | Communication - Group Call - negative, Communication - Group Video Call - negative, Communication - Notes - negative, Communication - Invitation - negative, Communication - Media Management - negative, Content Creation - Stickers - positive, Organization - Media Album - positive, Organization - Starred Messages - posit... | ### USER: Useful: Useful for connecting people around the world, making free calls (domestic and international) , There are many things that the app could improve: , -Group Call (it’s limit to 3), -no group video call available., -no live option available , -no “notes” or a special place where you can add important not... | ### Review: title: Useful, content: Useful for connecting people around the world, making free calls (domestic and international) , There are many things that the app could improve: , -Group Call (it’s limit to 3), -no group video call available., -no live option available , -no “notes” or a special place where you can... | ### Review: title: Useful, content: Useful for connecting people around the world, making free calls (domestic and international) , There are many things that the app could improve: , -Group Call (it’s limit to 3), -no group video call available., -no live option available , -no “notes” or a special place where you can... |
Cannot add Gif to Updates (formerly status) | ***Update***, Developer suggested uodating to the latest WhatsApp version. I already had the latest version, however I again checked the App Store there is nothing later that the version I have. Still cannot add gifs to updates. I see an option that makes it seem like I can add stickers, but it’s not adding either. , L... | App, App, App | Functionality, Update, Features | Negative, Negative, Negative | App - Functionality - Negative, App - Update - Negative, App - Features - Negative | ### USER: Cannot add Gif to Updates (formerly status): ***Update***, Developer suggested uodating to the latest WhatsApp version. I already had the latest version, however I again checked the App Store there is nothing later that the version I have. Still cannot add gifs to updates. I see an option that makes it seem l... | ### Review: title: Cannot add Gif to Updates (formerly status), content: ***Update***, Developer suggested uodating to the latest WhatsApp version. I already had the latest version, however I again checked the App Store there is nothing later that the version I have. Still cannot add gifs to updates. I see an option th... | ### Review: title: Cannot add Gif to Updates (formerly status), content: ***Update***, Developer suggested uodating to the latest WhatsApp version. I already had the latest version, however I again checked the App Store there is nothing later that the version I have. Still cannot add gifs to updates. I see an option th... |
Blackberry Messenger (BBM) | Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for improvement and I think it’s fair to shar... | Privacy, Features, Features, Features, Features, Features, Features, Features | Online Visibility, Cool Features, BBM Pin, Texting, Calling, Communication, Security, Reliability | Negative, Positive, Positive, Positive, Positive, Positive, Positive, Positive | Privacy - Online Visibility - Negative, Features - Cool Features - Positive, Features - BBM Pin - Positive, Features - Texting - Positive, Features - Calling - Positive, Features - Communication - Positive, Features - Security - Positive, Features - Reliability - Positive | ### USER: Blackberry Messenger (BBM): Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a lot of room for imp... | ### Review: title: Blackberry Messenger (BBM), content: Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a l... | ### Review: title: Blackberry Messenger (BBM), content: Why can’t we have some privacy ?????? , , I REALLY WISH WE HAVE THE OPTION TO NOT BE SEEN ONLINE ? , , I want to take the time out to commend you guys on the great idea of making texting , calling and communicating way more easier , secure and reliable. I see a l... |
WhatsApp is GREAT | My friends tell me that I stuck in 1900’s !!!, Because I hate changes and new things including technology!! My mom lives overseas and she feels very lonely especially after my dad’s death. Many times my cousins were encouraging me to use WhatsApp but I was refusing it. Finally recently when my mom had a heart issue, I ... | Communication, Communication, Communication | Ease of use, Features, Price | positive, positive, positive | Communication - Ease of use - positive, Communication - Features - positive, Communication - Price - positive | ### USER: WhatsApp is GREAT: My friends tell me that I stuck in 1900’s !!!, Because I hate changes and new things including technology!! My mom lives overseas and she feels very lonely especially after my dad’s death. Many times my cousins were encouraging me to use WhatsApp but I was refusing it. Finally recently when... | ### Review: title: WhatsApp is GREAT, content: My friends tell me that I stuck in 1900’s !!!, Because I hate changes and new things including technology!! My mom lives overseas and she feels very lonely especially after my dad’s death. Many times my cousins were encouraging me to use WhatsApp but I was refusing it. Fin... | ### Review: title: WhatsApp is GREAT, content: My friends tell me that I stuck in 1900’s !!!, Because I hate changes and new things including technology!! My mom lives overseas and she feels very lonely especially after my dad’s death. Many times my cousins were encouraging me to use WhatsApp but I was refusing it. Fin... |
Voice notes stopping music all together | There was an update that came out a while back that currently causes for the voice notes to stop your music even after you finish listening to the voice note, at least for iPhones. I’m not sure about androids. Before when you would listen to a voice note and was listening to music beforehand it would pause the music, p... | App | Functionality | Negative | App - Functionality - Negative | ### USER: Voice notes stopping music all together: There was an update that came out a while back that currently causes for the voice notes to stop your music even after you finish listening to the voice note, at least for iPhones. I’m not sure about androids. Before when you would listen to a voice note and was listen... | ### Review: title: Voice notes stopping music all together, content: There was an update that came out a while back that currently causes for the voice notes to stop your music even after you finish listening to the voice note, at least for iPhones. I’m not sure about androids. Before when you would listen to a voice n... | ### Review: title: Voice notes stopping music all together, content: There was an update that came out a while back that currently causes for the voice notes to stop your music even after you finish listening to the voice note, at least for iPhones. I’m not sure about androids. Before when you would listen to a voice n... |
Video calling notifications | I find this app to be very easy to use and I admire the fact that you can personally arrange more or less how you want to receive notifications in dependence of who you’re chatting with. , But I would suggest to create a form of notification setting for video calling. , In order to not receive video calling from a pers... | App | Video calling notifications | negative | App - Video calling notifications - negative | ### USER: Video calling notifications: I find this app to be very easy to use and I admire the fact that you can personally arrange more or less how you want to receive notifications in dependence of who you’re chatting with. , But I would suggest to create a form of notification setting for video calling. , In order t... | ### Review: title: Video calling notifications, content: I find this app to be very easy to use and I admire the fact that you can personally arrange more or less how you want to receive notifications in dependence of who you’re chatting with. , But I would suggest to create a form of notification setting for video cal... | ### Review: title: Video calling notifications, content: I find this app to be very easy to use and I admire the fact that you can personally arrange more or less how you want to receive notifications in dependence of who you’re chatting with. , But I would suggest to create a form of notification setting for video cal... |
Venezuela, The Ticks are falling off... | It’s been 20 years since Venezuela was captured by a group of terrorists, drug traffickers and they, Venezuelans haven’t been able to shake them off; it’s like if a million ticks wwell attached to it’s skin and they’re draining the blood of the Venezuelan collective., , Why I’ve chosen Venezuela as the subject, because... | Society | Politics | Negative | Society - Politics - Negative | ### USER: Venezuela, The Ticks are falling off...: It’s been 20 years since Venezuela was captured by a group of terrorists, drug traffickers and they, Venezuelans haven’t been able to shake them off; it’s like if a million ticks wwell attached to it’s skin and they’re draining the blood of the Venezuelan collective., ... | ### Review: title: Venezuela, The Ticks are falling off..., content: It’s been 20 years since Venezuela was captured by a group of terrorists, drug traffickers and they, Venezuelans haven’t been able to shake them off; it’s like if a million ticks wwell attached to it’s skin and they’re draining the blood of the Venezu... | ### Review: title: Venezuela, The Ticks are falling off..., content: It’s been 20 years since Venezuela was captured by a group of terrorists, drug traffickers and they, Venezuelans haven’t been able to shake them off; it’s like if a million ticks wwell attached to it’s skin and they’re draining the blood of the Venezu... |
App keeps crashing, support not helping much | Hi, over the past several hours my WhatsApp has not been functioning properly it keeps freezing after a minute or two, or it just crashes!!, , Messages I manage to send in the rare minute that it’s not frozen or crashed do not go through, even though I can see messages that have come in. , The app freezes/crashes and... | App, App | Functionality, Customer Support | negative, negative | App - Functionality - negative, App - Customer Support - negative | ### USER: App keeps crashing, support not helping much: Hi, over the past several hours my WhatsApp has not been functioning properly it keeps freezing after a minute or two, or it just crashes!!, , Messages I manage to send in the rare minute that it’s not frozen or crashed do not go through, even though I can see m... | ### Review: title: App keeps crashing, support not helping much, content: Hi, over the past several hours my WhatsApp has not been functioning properly it keeps freezing after a minute or two, or it just crashes!!, , Messages I manage to send in the rare minute that it’s not frozen or crashed do not go through, even ... | ### Review: title: App keeps crashing, support not helping much, content: Hi, over the past several hours my WhatsApp has not been functioning properly it keeps freezing after a minute or two, or it just crashes!!, , Messages I manage to send in the rare minute that it’s not frozen or crashed do not go through, even ... |
Voice calls no longer work | WhatsApp use to be the app I made all my phone calls on, but recently the voice and video calls have not working. I’ve tested it over multiple different networks with multiple different people and no ones able to get a decent call through. Very sad because WhatsApp use to be great at this., Update: 2 months later and W... | Connectivity | Voice Calls | Negative | Connectivity - Voice Calls - Negative | ### USER: Voice calls no longer work: WhatsApp use to be the app I made all my phone calls on, but recently the voice and video calls have not working. I’ve tested it over multiple different networks with multiple different people and no ones able to get a decent call through. Very sad because WhatsApp use to be great ... | ### Review: title: Voice calls no longer work, content: WhatsApp use to be the app I made all my phone calls on, but recently the voice and video calls have not working. I’ve tested it over multiple different networks with multiple different people and no ones able to get a decent call through. Very sad because WhatsAp... | ### Review: title: Voice calls no longer work, content: WhatsApp use to be the app I made all my phone calls on, but recently the voice and video calls have not working. I’ve tested it over multiple different networks with multiple different people and no ones able to get a decent call through. Very sad because WhatsAp... |
Suggestion | Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Also why dont you add a ... | Communication, Features, Privacy | Online status, Voice messages, Hiding online status | negative, negative, negative | Communication - Online status - negative, Features - Voice messages - negative, Privacy - Hiding online status - negative | ### USER: Suggestion: Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. , Al... | ### Review: title: Suggestion, content: Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update y... | ### Review: title: Suggestion, content: Hello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update y... |
. | I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account b... | Communication, Communication, Functionality | Support, Responsiveness, Communication | negative, negative, negative | Communication - Support - negative, Communication - Responsiveness - negative, Functionality - Communication - negative | ### USER: .: I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get... | ### Review: title: ., content: I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'... | ### Review: title: ., content: I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'... |
Poorly Designed Dark Mode | I’ve used WhatsApp since about 2011. The main functions have always been great, but of all the updates over all those years, the recent Dark Mode enablement feels like the laziest implementation. If DM is enabled on a users’ device, WhatsApp forces their DM to be enabled without an option to disable - users’ should hav... | Interface, Interface, Interface | Dark Mode, Color Options, Message Bubbles | negative, negative, negative | Interface - Dark Mode - negative, Interface - Color Options - negative, Interface - Message Bubbles - negative | ### USER: Poorly Designed Dark Mode: I’ve used WhatsApp since about 2011. The main functions have always been great, but of all the updates over all those years, the recent Dark Mode enablement feels like the laziest implementation. If DM is enabled on a users’ device, WhatsApp forces their DM to be enabled without an ... | ### Review: title: Poorly Designed Dark Mode, content: I’ve used WhatsApp since about 2011. The main functions have always been great, but of all the updates over all those years, the recent Dark Mode enablement feels like the laziest implementation. If DM is enabled on a users’ device, WhatsApp forces their DM to be e... | ### Review: title: Poorly Designed Dark Mode, content: I’ve used WhatsApp since about 2011. The main functions have always been great, but of all the updates over all those years, the recent Dark Mode enablement feels like the laziest implementation. If DM is enabled on a users’ device, WhatsApp forces their DM to be e... |
Anytime Anywhere App - WhatsApp changed the way we communicate. | WhatsApp will go in history as an App which change the way across the globe how we communicate. Just downloaded as a chat app to connect local friends planning weekend meetup. Now No international calling cards, all my family and friends, I call them via audio and video calls via WhatsApp. For Work, Professional Networ... | Messaging, Messaging, Overall | Group Management, Call Features, Convenience | Negative, Positive, Positive | Messaging - Group Management - Negative, Messaging - Call Features - Positive, Overall - Convenience - Positive | ### USER: Anytime Anywhere App - WhatsApp changed the way we communicate.: WhatsApp will go in history as an App which change the way across the globe how we communicate. Just downloaded as a chat app to connect local friends planning weekend meetup. Now No international calling cards, all my family and friends, I call... | ### Review: title: Anytime Anywhere App - WhatsApp changed the way we communicate., content: WhatsApp will go in history as an App which change the way across the globe how we communicate. Just downloaded as a chat app to connect local friends planning weekend meetup. Now No international calling cards, all my family a... | ### Review: title: Anytime Anywhere App - WhatsApp changed the way we communicate., content: WhatsApp will go in history as an App which change the way across the globe how we communicate. Just downloaded as a chat app to connect local friends planning weekend meetup. Now No international calling cards, all my family a... |
Voice Messages Need Help | On multiple iPhones, multiple versions of iOS and WhatsApp voice messages stop playing. I press the play button, lift to my ear and nothing. I look at the screen and see that it’s not playing. I connect AirPods and it looks like it’s playing, but there’s no sound (yes, the volume is up and even the mute switch is off).... | Functionality | Voice messages | Negative | Functionality - Voice messages - Negative | ### USER: Voice Messages Need Help: On multiple iPhones, multiple versions of iOS and WhatsApp voice messages stop playing. I press the play button, lift to my ear and nothing. I look at the screen and see that it’s not playing. I connect AirPods and it looks like it’s playing, but there’s no sound (yes, the volume is ... | ### Review: title: Voice Messages Need Help, content: On multiple iPhones, multiple versions of iOS and WhatsApp voice messages stop playing. I press the play button, lift to my ear and nothing. I look at the screen and see that it’s not playing. I connect AirPods and it looks like it’s playing, but there’s no sound (y... | ### Review: title: Voice Messages Need Help, content: On multiple iPhones, multiple versions of iOS and WhatsApp voice messages stop playing. I press the play button, lift to my ear and nothing. I look at the screen and see that it’s not playing. I connect AirPods and it looks like it’s playing, but there’s no sound (y... |
Constantly getting tagged for spam | I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long story short this same situation has happened ... | App | Support | Negative | App - Support - Negative | ### USER: Constantly getting tagged for spam: I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was blocked again. Long... | ### Review: title: Constantly getting tagged for spam, content: I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was b... | ### Review: title: Constantly getting tagged for spam, content: I recently got a new number cause of a scammer. Shortly after I got the number my account was suspended due to spam. I sent them a message saying I got a new number and I was able to get back on. However shortly, and I mean in less than 30 seconds, I was b... |
Great, improved App | This app is great especially the calling part of it., It has revolutionized the app calling as a new way of reaching friends without a hassle as is the case with other app calling types., Many at times when I get call from friends on other apps & we seem to be having connection problems even with full wifi, they would ... | Calling, Calling, Messaging | Connectivity, Ease of Use, Safety | positive, positive, negative | Calling - Connectivity - positive, Calling - Ease of Use - positive, Messaging - Safety - negative | ### USER: Great, improved App: This app is great especially the calling part of it., It has revolutionized the app calling as a new way of reaching friends without a hassle as is the case with other app calling types., Many at times when I get call from friends on other apps & we seem to be having connection problems e... | ### Review: title: Great, improved App, content: This app is great especially the calling part of it., It has revolutionized the app calling as a new way of reaching friends without a hassle as is the case with other app calling types., Many at times when I get call from friends on other apps & we seem to be having con... | ### Review: title: Great, improved App, content: This app is great especially the calling part of it., It has revolutionized the app calling as a new way of reaching friends without a hassle as is the case with other app calling types., Many at times when I get call from friends on other apps & we seem to be having con... |
Status updates! | I’ve been enjoying WhatsApp with all its various features. Thank you for helping to bring people closer through this special app. However, I noticed that since I updated the app, I’ve been experiencing a particular issue on status updates. , 1. No sign to show if my status is posted or still hanging because rather than... | App, App, App | Status update, Status update, Status update | Negative, Negative, Negative | App - Status update - Negative, App - Status update - Negative, App - Status update - Negative | ### USER: Status updates!: I’ve been enjoying WhatsApp with all its various features. Thank you for helping to bring people closer through this special app. However, I noticed that since I updated the app, I’ve been experiencing a particular issue on status updates. , 1. No sign to show if my status is posted or still ... | ### Review: title: Status updates!, content: I’ve been enjoying WhatsApp with all its various features. Thank you for helping to bring people closer through this special app. However, I noticed that since I updated the app, I’ve been experiencing a particular issue on status updates. , 1. No sign to show if my status i... | ### Review: title: Status updates!, content: I’ve been enjoying WhatsApp with all its various features. Thank you for helping to bring people closer through this special app. However, I noticed that since I updated the app, I’ve been experiencing a particular issue on status updates. , 1. No sign to show if my status i... |
Status features up dates | I would love to see WhatsApp up status features options , Now once you and another person have each other number saved we can view each other status which is nice but I think it would be a good idea to have a open status where people can view your updates without having your phone number . Keep the old status option b... | App Features, App Features, App Features, Overall App Experience, Overall App Experience, Overall App Experience, Overall App Experience | Status feature, Open status feature, Follow feature, Video calling, Voice calling, International communication, Free communication | Positive, Positive, Positive, Positive, Positive, Positive, Positive | App Features - Status feature - Positive, App Features - Open status feature - Positive, App Features - Follow feature - Positive, Overall App Experience - Video calling - Positive, Overall App Experience - Voice calling - Positive, Overall App Experience - International communication - Positive, Overall App Experience... | ### USER: Status features up dates: I would love to see WhatsApp up status features options , Now once you and another person have each other number saved we can view each other status which is nice but I think it would be a good idea to have a open status where people can view your updates without having your phone n... | ### Review: title: Status features up dates, content: I would love to see WhatsApp up status features options , Now once you and another person have each other number saved we can view each other status which is nice but I think it would be a good idea to have a open status where people can view your updates without h... | ### Review: title: Status features up dates, content: I would love to see WhatsApp up status features options , Now once you and another person have each other number saved we can view each other status which is nice but I think it would be a good idea to have a open status where people can view your updates without h... |
Just a minor issue that’s really problematic | Sometimes my messages can’t go through on time and it’s takes forever for them to receive it. When I text my friends who own Samsung devices, the message won’t go through even though they’re still online. It usually takes about 3 to 2 minutes for the other person to read my message(s). What really bugs me is that once ... | Communication, Communication | Reliability, Message Delivery | Negative, Negative | Communication - Reliability - Negative, Communication - Message Delivery - Negative | ### USER: Just a minor issue that’s really problematic: Sometimes my messages can’t go through on time and it’s takes forever for them to receive it. When I text my friends who own Samsung devices, the message won’t go through even though they’re still online. It usually takes about 3 to 2 minutes for the other person ... | ### Review: title: Just a minor issue that’s really problematic, content: Sometimes my messages can’t go through on time and it’s takes forever for them to receive it. When I text my friends who own Samsung devices, the message won’t go through even though they’re still online. It usually takes about 3 to 2 minutes for... | ### Review: title: Just a minor issue that’s really problematic, content: Sometimes my messages can’t go through on time and it’s takes forever for them to receive it. When I text my friends who own Samsung devices, the message won’t go through even though they’re still online. It usually takes about 3 to 2 minutes for... |
WhatsApp | WhatsApp is a great, secure, messaging app that allows me to easily communicate with people that I have in my contacts, this includes colleagues, friends, family, businesses, etc as well as contacts within a group chat! The app notifications allow me to quickly reply and keep in touch with contacts directly via the app... | Messaging, Messaging, Messaging, Customization, Security, Security | Communication, Features, Security, Profile, Authentication, Privacy | positive, positive, positive, positive, positive, positive | Messaging - Communication - positive, Messaging - Features - positive, Messaging - Security - positive, Customization - Profile - positive, Security - Authentication - positive, Security - Privacy - positive | ### USER: WhatsApp: WhatsApp is a great, secure, messaging app that allows me to easily communicate with people that I have in my contacts, this includes colleagues, friends, family, businesses, etc as well as contacts within a group chat! The app notifications allow me to quickly reply and keep in touch with contacts ... | ### Review: title: WhatsApp, content: WhatsApp is a great, secure, messaging app that allows me to easily communicate with people that I have in my contacts, this includes colleagues, friends, family, businesses, etc as well as contacts within a group chat! The app notifications allow me to quickly reply and keep in to... | ### Review: title: WhatsApp, content: WhatsApp is a great, secure, messaging app that allows me to easily communicate with people that I have in my contacts, this includes colleagues, friends, family, businesses, etc as well as contacts within a group chat! The app notifications allow me to quickly reply and keep in to... |
My opinión | Okayy so its a great app but one thing so you know how like you can take certain people off your storys and like not let them see it i kinda wished yall would update it and like let it make private storys like snapchat bc i hide my storys from my family and like there sus that im always in the app but never put status ... | App Features | Privacy | Negative | App Features - Privacy - Negative | ### USER: My opinión: Okayy so its a great app but one thing so you know how like you can take certain people off your storys and like not let them see it i kinda wished yall would update it and like let it make private storys like snapchat bc i hide my storys from my family and like there sus that im always in the app... | ### Review: title: My opinión, content: Okayy so its a great app but one thing so you know how like you can take certain people off your storys and like not let them see it i kinda wished yall would update it and like let it make private storys like snapchat bc i hide my storys from my family and like there sus that im... | ### Review: title: My opinión, content: Okayy so its a great app but one thing so you know how like you can take certain people off your storys and like not let them see it i kinda wished yall would update it and like let it make private storys like snapchat bc i hide my storys from my family and like there sus that im... |
No ring when you Add participants in a Group call | I wish they had added a ring sound to add participants in a group call. Currently, it silently adds participants. I had many incidents when I accidentally added random contacts into my already running conversation. Who were not supposed to be part of this call. , They (Watsapp developers) can add a feature which allows... | Interface, Interface | Call Notifications, Video Calls | Negative, Negative | Interface - Call Notifications - Negative, Interface - Video Calls - Negative | ### USER: No ring when you Add participants in a Group call: I wish they had added a ring sound to add participants in a group call. Currently, it silently adds participants. I had many incidents when I accidentally added random contacts into my already running conversation. Who were not supposed to be part of this cal... | ### Review: title: No ring when you Add participants in a Group call, content: I wish they had added a ring sound to add participants in a group call. Currently, it silently adds participants. I had many incidents when I accidentally added random contacts into my already running conversation. Who were not supposed to b... | ### Review: title: No ring when you Add participants in a Group call, content: I wish they had added a ring sound to add participants in a group call. Currently, it silently adds participants. I had many incidents when I accidentally added random contacts into my already running conversation. Who were not supposed to b... |
No Free Samsung to iPhone switch | I wish WhatsApp would actually verify your number and log you back onto your account instead of making a whole new account once you install the app. Exactly how you would do when using the app on a laptop, computer or tablet, just do the same for another phone. The backup didn’t help at all since Samsung is Google Driv... | App, App, App | Backup, Stability, Transition | Negative, Negative, Negative | App - Backup - Negative, App - Stability - Negative, App - Transition - Negative | ### USER: No Free Samsung to iPhone switch: I wish WhatsApp would actually verify your number and log you back onto your account instead of making a whole new account once you install the app. Exactly how you would do when using the app on a laptop, computer or tablet, just do the same for another phone. The backup did... | ### Review: title: No Free Samsung to iPhone switch, content: I wish WhatsApp would actually verify your number and log you back onto your account instead of making a whole new account once you install the app. Exactly how you would do when using the app on a laptop, computer or tablet, just do the same for another pho... | ### Review: title: No Free Samsung to iPhone switch, content: I wish WhatsApp would actually verify your number and log you back onto your account instead of making a whole new account once you install the app. Exactly how you would do when using the app on a laptop, computer or tablet, just do the same for another pho... |
Cannot backup - erroneous messge | Upgraded to ios11; have made all the Whatsapp updates. App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct. Tried contacting support but no real help! Except for this, app is great., , Update: after direct email exchanges with tech support I was pr... | App | Functionality | Negative | App - Functionality - Negative | ### USER: Cannot backup - erroneous messge: Upgraded to ios11; have made all the Whatsapp updates. App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct. Tried contacting support but no real help! Except for this, app is great., , Update: after direc... | ### Review: title: Cannot backup - erroneous messge, content: Upgraded to ios11; have made all the Whatsapp updates. App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct. Tried contacting support but no real help! Except for this, app is great., , Up... | ### Review: title: Cannot backup - erroneous messge, content: Upgraded to ios11; have made all the Whatsapp updates. App cannot backup - states yellow message there is no wifi connection and not enough space in iCloud - both not correct. Tried contacting support but no real help! Except for this, app is great., , Up... |
Group voice text and pinning | Love the new features of WhatsApp. Please allow in the settings for admins to be able to disable voice chat and for only admins to pin things. , , In large groups the voice text feature pings everyone in the group which is not always welcomed by everyone. I also would like to the function where only admins can pin m... | Chat, Chat, Chat, Chat, Chat, User Interface | Voice Text, Pinning, Admin Controls, Call Links, Phone and Video Icons, Call Links | Negative, Negative, Negative, Positive, Negative, Positive | Chat - Voice Text - Negative, Chat - Pinning - Negative, Chat - Admin Controls - Negative, Chat - Call Links - Positive, Chat - Phone and Video Icons - Negative, User Interface - Call Links - Positive | ### USER: Group voice text and pinning: Love the new features of WhatsApp. Please allow in the settings for admins to be able to disable voice chat and for only admins to pin things. , , In large groups the voice text feature pings everyone in the group which is not always welcomed by everyone. I also would like to ... | ### Review: title: Group voice text and pinning, content: Love the new features of WhatsApp. Please allow in the settings for admins to be able to disable voice chat and for only admins to pin things. , , In large groups the voice text feature pings everyone in the group which is not always welcomed by everyone. I a... | ### Review: title: Group voice text and pinning, content: Love the new features of WhatsApp. Please allow in the settings for admins to be able to disable voice chat and for only admins to pin things. , , In large groups the voice text feature pings everyone in the group which is not always welcomed by everyone. I a... |
Need video call through WhatsApp Web | I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I would’ve loved to see video call option through la... | App | Feature | Negative | App - Feature - Negative | ### USER: Need video call through WhatsApp Web: I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsApp on laptop, I wo... | ### Review: title: Need video call through WhatsApp Web, content: I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsA... | ### Review: title: Need video call through WhatsApp Web, content: I like WhatsApp to talk to friends that aren’t in America. I recently started using WhatsApp app on windows laptop and realized that not having video call option through laptop is a bit of a miss. Considering I save a lot of phone battery by using WhatsA... |
Contemplating some improvements | At first I should mention that, great job with whatsapp, However, there are some improvements you can consider :, , 1. Being able to delete messages for both parties and deleted messages would disappear for both sides without leaving any traces , Also, being able to delete messages at anytime for the other person witho... | Messaging, Messaging | Message Deletion, Message Editing | Positive, Negative | Messaging - Message Deletion - Positive, Messaging - Message Editing - Negative | ### USER: Contemplating some improvements: At first I should mention that, great job with whatsapp, However, there are some improvements you can consider :, , 1. Being able to delete messages for both parties and deleted messages would disappear for both sides without leaving any traces , Also, being able to delete mes... | ### Review: title: Contemplating some improvements, content: At first I should mention that, great job with whatsapp, However, there are some improvements you can consider :, , 1. Being able to delete messages for both parties and deleted messages would disappear for both sides without leaving any traces , Also, being ... | ### Review: title: Contemplating some improvements, content: At first I should mention that, great job with whatsapp, However, there are some improvements you can consider :, , 1. Being able to delete messages for both parties and deleted messages would disappear for both sides without leaving any traces , Also, being ... |
Profile Photos | WhatsApp I think is the best social app to chat with friends, family and everyone else. And so far I can’t complain about anything. Just there is one thing that some people might enjoy, I know I would. Is if you could choose which people could view your profile photo. Because maybe if you put a profile photo up, certai... | Privacy | Profile Photos | Negative | Privacy - Profile Photos - Negative | ### USER: Profile Photos: WhatsApp I think is the best social app to chat with friends, family and everyone else. And so far I can’t complain about anything. Just there is one thing that some people might enjoy, I know I would. Is if you could choose which people could view your profile photo. Because maybe if you put ... | ### Review: title: Profile Photos, content: WhatsApp I think is the best social app to chat with friends, family and everyone else. And so far I can’t complain about anything. Just there is one thing that some people might enjoy, I know I would. Is if you could choose which people could view your profile photo. Because... | ### Review: title: Profile Photos, content: WhatsApp I think is the best social app to chat with friends, family and everyone else. And so far I can’t complain about anything. Just there is one thing that some people might enjoy, I know I would. Is if you could choose which people could view your profile photo. Because... |
Bugs to fix & suggestions | I have a problem with my WhatsApp when I’m receiving calls, when a call is coming through to my iPhone (7 Plus) it don’t show up in WhatsApp anymore I have to double tap my home button to see the call on the right of the apps. , , On the latest update in search let’s say I have someone in my phone name as Steven, when ... | App, App, App | Features, Features, Features | Negative, Negative, Negative | App - Features - Negative, App - Features - Negative, App - Features - Negative | ### USER: Bugs to fix & suggestions: I have a problem with my WhatsApp when I’m receiving calls, when a call is coming through to my iPhone (7 Plus) it don’t show up in WhatsApp anymore I have to double tap my home button to see the call on the right of the apps. , , On the latest update in search let’s say I have some... | ### Review: title: Bugs to fix & suggestions, content: I have a problem with my WhatsApp when I’m receiving calls, when a call is coming through to my iPhone (7 Plus) it don’t show up in WhatsApp anymore I have to double tap my home button to see the call on the right of the apps. , , On the latest update in search let... | ### Review: title: Bugs to fix & suggestions, content: I have a problem with my WhatsApp when I’m receiving calls, when a call is coming through to my iPhone (7 Plus) it don’t show up in WhatsApp anymore I have to double tap my home button to see the call on the right of the apps. , , On the latest update in search let... |
“Add exception” option to Last Seen status removed! | Whatsapp just removed the option “Add exception” where you could choose the last seen status to “Nobody” and then you had this option in a separate line below it to “Add exception” where could allow only specific people of your choice to see your “last seen” status and obviously you could see their status as well. BUT ... | Privacy, Functionality | Contact access, Last Seen status visibility | negative, negative | Privacy - Contact access - negative, Functionality - Last Seen status visibility - negative | ### USER: “Add exception” option to Last Seen status removed!: Whatsapp just removed the option “Add exception” where you could choose the last seen status to “Nobody” and then you had this option in a separate line below it to “Add exception” where could allow only specific people of your choice to see your “last seen... | ### Review: title: “Add exception” option to Last Seen status removed!, content: Whatsapp just removed the option “Add exception” where you could choose the last seen status to “Nobody” and then you had this option in a separate line below it to “Add exception” where could allow only specific people of your choice to s... | ### Review: title: “Add exception” option to Last Seen status removed!, content: Whatsapp just removed the option “Add exception” where you could choose the last seen status to “Nobody” and then you had this option in a separate line below it to “Add exception” where could allow only specific people of your choice to s... |
A paragraph about whatsapp | WhatsApp, with its 2 billion active users, has revolutionized global communication. Its end-to-end encryptionensures privacy, allowing only the sender and recipient to read messages. Self-destructing messages, high-quality video and voice calls, and a plethora of fun stickers enhance the experience. However, WhatsApp’s... | Privacy, Privacy, Features, Features, Features, Features | Security, Data Collection, Stickers, Video Calls, Voice Calls, Self-destructing Messages | positive, negative, positive, positive, positive, positive | Privacy - Security - positive, Privacy - Data Collection - negative, Features - Stickers - positive, Features - Video Calls - positive, Features - Voice Calls - positive, Features - Self-destructing Messages - positive | ### USER: A paragraph about whatsapp: WhatsApp, with its 2 billion active users, has revolutionized global communication. Its end-to-end encryptionensures privacy, allowing only the sender and recipient to read messages. Self-destructing messages, high-quality video and voice calls, and a plethora of fun stickers enhan... | ### Review: title: A paragraph about whatsapp, content: WhatsApp, with its 2 billion active users, has revolutionized global communication. Its end-to-end encryptionensures privacy, allowing only the sender and recipient to read messages. Self-destructing messages, high-quality video and voice calls, and a plethora of ... | ### Review: title: A paragraph about whatsapp, content: WhatsApp, with its 2 billion active users, has revolutionized global communication. Its end-to-end encryptionensures privacy, allowing only the sender and recipient to read messages. Self-destructing messages, high-quality video and voice calls, and a plethora of ... |
Need an easy way to block and delete spam | Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at least one spam chat nearly every day this last week.... | Interface | spam management | negative | Interface - spam management - negative | ### USER: Need an easy way to block and delete spam: Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats waiting for me. Had at... | ### Review: title: Need an easy way to block and delete spam, content: Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats wait... | ### Review: title: Need an easy way to block and delete spam, content: Great app and a wonderful way to stay in touch all the time, every day, with my cross-country friends. The problem is the increasing volume of spam, which is now arriving on nearly a daily basis. Opened the app today and had four new spam chats wait... |
Best chat app in the world | This is a wonderful chat app! Far ahead of any other chat app! The only two improvements I can think of (and some may disagree these are useful) but, 1. Ability to "react" to messages , 2. Ability to see entire communication history in chat, specifically seeing phone calls in chat. Outgoing and complete. This will allo... | Features, Features, Features, Features, Features, Features | Ability to react to messages, Ability to see entire communication history in chat, Ability to quote messages, Ability to see messages as you're answering, Saving photos to camera roll, Change chat background picture | negative, negative, positive, positive, positive, positive | Features - Ability to react to messages - negative, Features - Ability to see entire communication history in chat - negative, Features - Ability to quote messages - positive, Features - Ability to see messages as you're answering - positive, Features - Saving photos to camera roll - positive, Features - Change chat ba... | ### USER: Best chat app in the world: This is a wonderful chat app! Far ahead of any other chat app! The only two improvements I can think of (and some may disagree these are useful) but, 1. Ability to "react" to messages , 2. Ability to see entire communication history in chat, specifically seeing phone calls in chat.... | ### Review: title: Best chat app in the world, content: This is a wonderful chat app! Far ahead of any other chat app! The only two improvements I can think of (and some may disagree these are useful) but, 1. Ability to "react" to messages , 2. Ability to see entire communication history in chat, specifically seeing ph... | ### Review: title: Best chat app in the world, content: This is a wonderful chat app! Far ahead of any other chat app! The only two improvements I can think of (and some may disagree these are useful) but, 1. Ability to "react" to messages , 2. Ability to see entire communication history in chat, specifically seeing ph... |
Message won’t delete | So we had guests come over the other day and we took photos and i wasn’t looking to good in them. My mom still decided to send those photos to extended family anyway. This isn’t the first time she’s done this, so I am not surprised that she isn’t respecting me. Anyway, the people she sent it to hadn’t looked at the pho... | Usability | Delete Feature | Negative | Usability - Delete Feature - Negative | ### USER: Message won’t delete: So we had guests come over the other day and we took photos and i wasn’t looking to good in them. My mom still decided to send those photos to extended family anyway. This isn’t the first time she’s done this, so I am not surprised that she isn’t respecting me. Anyway, the people she sen... | ### Review: title: Message won’t delete, content: So we had guests come over the other day and we took photos and i wasn’t looking to good in them. My mom still decided to send those photos to extended family anyway. This isn’t the first time she’s done this, so I am not surprised that she isn’t respecting me. Anyway, ... | ### Review: title: Message won’t delete, content: So we had guests come over the other day and we took photos and i wasn’t looking to good in them. My mom still decided to send those photos to extended family anyway. This isn’t the first time she’s done this, so I am not surprised that she isn’t respecting me. Anyway, ... |
Will become history if they depend on the Phone number to make an account | WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she transferred my whatApp to her phone and I couldn’t get my account as my phone number ... | App, App | Feature, Security | negative, negative | App - Feature - negative, App - Security - negative | ### USER: Will become history if they depend on the Phone number to make an account: WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to my ex wife and she ... | ### Review: title: Will become history if they depend on the Phone number to make an account, content: WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to m... | ### Review: title: Will become history if they depend on the Phone number to make an account, content: WhatsApp was a great app to communicate but it still depends on phone number to make a account will be its downfall. Other apps will soon catch-up. They need to innovate to app. Last month I lost the phone number to m... |
Love it, but...... | I have loved this app for YEARS!!! I have always been able to send longer videos than I could ever do in a text or through messenger. There was a time when I was able to send a huge 4gb 12 minute video file. It would be compressed but still looked great. Through various updates they’ve continually changed the size it w... | Functionality | File size | Negative | Functionality - File size - Negative | ### USER: Love it, but......: I have loved this app for YEARS!!! I have always been able to send longer videos than I could ever do in a text or through messenger. There was a time when I was able to send a huge 4gb 12 minute video file. It would be compressed but still looked great. Through various updates they’ve con... | ### Review: title: Love it, but......, content: I have loved this app for YEARS!!! I have always been able to send longer videos than I could ever do in a text or through messenger. There was a time when I was able to send a huge 4gb 12 minute video file. It would be compressed but still looked great. Through various u... | ### Review: title: Love it, but......, content: I have loved this app for YEARS!!! I have always been able to send longer videos than I could ever do in a text or through messenger. There was a time when I was able to send a huge 4gb 12 minute video file. It would be compressed but still looked great. Through various u... |
Customer service needs improvement | Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto response of Everything in their FAQ section wh... | Messaging | Delivery | negative | Messaging - Delivery - negative | ### USER: Customer service needs improvement: Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sapp response? Auto ... | ### Review: title: Customer service needs improvement, content: Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sa... | ### Review: title: Customer service needs improvement, content: Currently my messages don’t send or we’ll they send but are not delivered for several hours. I tried everything they suggested in the help section. Didn’t help. Sent a message using the in app contact us, amazingly that can be delivered right away. What’sa... |
Very very good | I never ever write reviews because who has time for them. But I've started to use WhatsApp a few months ago to talk to family and friends in a different country and it's amazing. In fact almost all of my friends (high school) and cousins and older family members use WhatsApp to talk to one another. It's free and there ... | Messaging, Messaging, Messaging, Messaging, Overall | Free, No glitches, Speed, Extensive features, Overall quality | positive, positive, positive, positive, positive | Messaging - Free - positive, Messaging - No glitches - positive, Messaging - Speed - positive, Messaging - Extensive features - positive, Overall - Overall quality - positive | ### USER: Very very good: I never ever write reviews because who has time for them. But I've started to use WhatsApp a few months ago to talk to family and friends in a different country and it's amazing. In fact almost all of my friends (high school) and cousins and older family members use WhatsApp to talk to one ano... | ### Review: title: Very very good, content: I never ever write reviews because who has time for them. But I've started to use WhatsApp a few months ago to talk to family and friends in a different country and it's amazing. In fact almost all of my friends (high school) and cousins and older family members use WhatsApp ... | ### Review: title: Very very good, content: I never ever write reviews because who has time for them. But I've started to use WhatsApp a few months ago to talk to family and friends in a different country and it's amazing. In fact almost all of my friends (high school) and cousins and older family members use WhatsApp ... |
They deleted my account for no reason | When I was on what's app I was following the terms of service and I was texting my friends and family. One problem I had with whats app is that it wasn't delivering my stuff as soon as I sent it. Especially to my friend over seas and she had a number that was from over seas as well. Then one day I go to my app and my a... | App, App | Account, Support | Negative, Negative | App - Account - Negative, App - Support - Negative | ### USER: They deleted my account for no reason: When I was on what's app I was following the terms of service and I was texting my friends and family. One problem I had with whats app is that it wasn't delivering my stuff as soon as I sent it. Especially to my friend over seas and she had a number that was from over s... | ### Review: title: They deleted my account for no reason, content: When I was on what's app I was following the terms of service and I was texting my friends and family. One problem I had with whats app is that it wasn't delivering my stuff as soon as I sent it. Especially to my friend over seas and she had a number th... | ### Review: title: They deleted my account for no reason, content: When I was on what's app I was following the terms of service and I was texting my friends and family. One problem I had with whats app is that it wasn't delivering my stuff as soon as I sent it. Especially to my friend over seas and she had a number th... |
Great App-- Takes up too much space | Great app... a lot of my friends and family use this app. Only bad thing is it backs up everything and fills up your phone because it automatically downloads media that is sent to you and all your chat history.... takes up too much space and wants you to delete apps to make space for this one... relax I did not ask for... | Storage, Storage | Media Management, Storage | Negative, Negative | Storage - Media Management - Negative, Storage - Storage - Negative | ### USER: Great App-- Takes up too much space: Great app... a lot of my friends and family use this app. Only bad thing is it backs up everything and fills up your phone because it automatically downloads media that is sent to you and all your chat history.... takes up too much space and wants you to delete apps to mak... | ### Review: title: Great App-- Takes up too much space, content: Great app... a lot of my friends and family use this app. Only bad thing is it backs up everything and fills up your phone because it automatically downloads media that is sent to you and all your chat history.... takes up too much space and wants you to ... | ### Review: title: Great App-- Takes up too much space, content: Great app... a lot of my friends and family use this app. Only bad thing is it backs up everything and fills up your phone because it automatically downloads media that is sent to you and all your chat history.... takes up too much space and wants you to ... |
Terrible help after hack | My WhatsApp was hacked and hijacked more than 24hours ago. It’s been used by another person who has access to all my data and is using my identity to scam my contacts and has pretended to be me to hack into several of my friends accounts too. , During this time I’ve been trying through as many means as I can think of t... | App, App | Security, Support | Negative, Negative | App-Review: ('WhatsApp', ': ', 'My WhatsApp was hacked and hijacked more than 24hours ago. It’s been used by another person who has access to all my data and is using my identity to scam my contacts and has pretended to be me to hack into several of my friends accounts too. \nDuring this time I’ve been trying through a... | ### USER: Terrible help after hack: My WhatsApp was hacked and hijacked more than 24hours ago. It’s been used by another person who has access to all my data and is using my identity to scam my contacts and has pretended to be me to hack into several of my friends accounts too. , During this time I’ve been trying throu... | ### Review: title: Terrible help after hack, content: My WhatsApp was hacked and hijacked more than 24hours ago. It’s been used by another person who has access to all my data and is using my identity to scam my contacts and has pretended to be me to hack into several of my friends accounts too. , During this time I’ve... | ### Review: title: Terrible help after hack, content: My WhatsApp was hacked and hijacked more than 24hours ago. It’s been used by another person who has access to all my data and is using my identity to scam my contacts and has pretended to be me to hack into several of my friends accounts too. , During this time I’ve... |
Terrible support | Giving a one star because of their terrible customer service (a bot). I have used WhatsApp for months without a problem, but since a few days ago my messages have been taking a very long time to deliver, sometimes over eight hours, which is unacceptable. It’s not a problem with my network or my friends network, as it p... | Customer Support | Support | negative | Customer Support - Support - negative | ### USER: Terrible support: Giving a one star because of their terrible customer service (a bot). I have used WhatsApp for months without a problem, but since a few days ago my messages have been taking a very long time to deliver, sometimes over eight hours, which is unacceptable. It’s not a problem with my network or... | ### Review: title: Terrible support, content: Giving a one star because of their terrible customer service (a bot). I have used WhatsApp for months without a problem, but since a few days ago my messages have been taking a very long time to deliver, sometimes over eight hours, which is unacceptable. It’s not a problem ... | ### Review: title: Terrible support, content: Giving a one star because of their terrible customer service (a bot). I have used WhatsApp for months without a problem, but since a few days ago my messages have been taking a very long time to deliver, sometimes over eight hours, which is unacceptable. It’s not a problem ... |
Group Admins | Hi WhatsApp Tech team we appreciate your great input, but kindly look into enabling a group admin or the creator given access to delete unwanted message by a participant or member of the group from the groups platform. It should not just be the sole right of the member of that group to be the only person that could “de... | Group Features | Delete Message for Everyone | Negative | Group Features - Delete Message for Everyone - Negative | ### USER: Group Admins: Hi WhatsApp Tech team we appreciate your great input, but kindly look into enabling a group admin or the creator given access to delete unwanted message by a participant or member of the group from the groups platform. It should not just be the sole right of the member of that group to be the on... | ### Review: title: Group Admins, content: Hi WhatsApp Tech team we appreciate your great input, but kindly look into enabling a group admin or the creator given access to delete unwanted message by a participant or member of the group from the groups platform. It should not just be the sole right of the member of that ... | ### Review: title: Group Admins, content: Hi WhatsApp Tech team we appreciate your great input, but kindly look into enabling a group admin or the creator given access to delete unwanted message by a participant or member of the group from the groups platform. It should not just be the sole right of the member of that ... |
Unban my account please. | WhatsApp banned my number for no reason at all and will not answer me. I use this app to talk to my friends and family in Isreal and other countries from over here in the US. I loved this app but now I’m mad and confused on why I’m banned. Emailed and got an auto response that began with “ email back if you believe thi... | App-Review, App-Review | communication, functionality | negative, negative | App-Review - communication - negative, App-Review - functionality - negative | ### USER: Unban my account please.: WhatsApp banned my number for no reason at all and will not answer me. I use this app to talk to my friends and family in Isreal and other countries from over here in the US. I loved this app but now I’m mad and confused on why I’m banned. Emailed and got an auto response that began ... | ### Review: title: Unban my account please., content: WhatsApp banned my number for no reason at all and will not answer me. I use this app to talk to my friends and family in Isreal and other countries from over here in the US. I loved this app but now I’m mad and confused on why I’m banned. Emailed and got an auto re... | ### Review: title: Unban my account please., content: WhatsApp banned my number for no reason at all and will not answer me. I use this app to talk to my friends and family in Isreal and other countries from over here in the US. I loved this app but now I’m mad and confused on why I’m banned. Emailed and got an auto re... |
A reasonably good communication tool | While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days la... | App, App, App, App | Instruction, Set-up, Text/Chat, Notification | negative, negative, negative, negative | App - Instruction - negative, App - Set-up - negative, App - Text/Chat - negative, App - Notification - negative | ### USER: A reasonably good communication tool: While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sle... | ### Review: title: A reasonably good communication tool, content: While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time,... | ### Review: title: A reasonably good communication tool, content: While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time,... |
Address New Bugs wit ur latest update | just updated and really like the idea of the new channels feature and individual chat lock feature from you guys but i would to bring to ur attention a few bugs i've noticed with how the status viewer works, previously u could view the last post and not have to start all over from the first, secondly the status viewer ... | App Features, App Features, App Features, App Design, App Design | Channels feature, Individual chat lock feature, Status viewer, Status layout, Channels layout | positive, positive, negative, negative, negative | App Features - Channels feature - positive, App Features - Individual chat lock feature - positive, App Features - Status viewer - negative, App Design - Status layout - negative, App Design - Channels layout - negative | ### USER: Address New Bugs wit ur latest update: just updated and really like the idea of the new channels feature and individual chat lock feature from you guys but i would to bring to ur attention a few bugs i've noticed with how the status viewer works, previously u could view the last post and not have to start all... | ### Review: title: Address New Bugs wit ur latest update, content: just updated and really like the idea of the new channels feature and individual chat lock feature from you guys but i would to bring to ur attention a few bugs i've noticed with how the status viewer works, previously u could view the last post and not... | ### Review: title: Address New Bugs wit ur latest update, content: just updated and really like the idea of the new channels feature and individual chat lock feature from you guys but i would to bring to ur attention a few bugs i've noticed with how the status viewer works, previously u could view the last post and not... |
Ruined the Community feature | I am part of a community with multiple groups within it. This was working well until this newest update. To access, you would just click directly into the group, and you could access other related community groups by clicking the profile image. , , Now, to access any group within a community, you need to click into the... | Community, Community | Access, UX | negative, negative | Community - Access - negative, Community - UX - negative | ### USER: Ruined the Community feature: I am part of a community with multiple groups within it. This was working well until this newest update. To access, you would just click directly into the group, and you could access other related community groups by clicking the profile image. , , Now, to access any group within... | ### Review: title: Ruined the Community feature, content: I am part of a community with multiple groups within it. This was working well until this newest update. To access, you would just click directly into the group, and you could access other related community groups by clicking the profile image. , , Now, to acces... | ### Review: title: Ruined the Community feature, content: I am part of a community with multiple groups within it. This was working well until this newest update. To access, you would just click directly into the group, and you could access other related community groups by clicking the profile image. , , Now, to acces... |
I can call all my people with it | I love WhatsApp I can use it to call my significant other. I can use it I cannot only use it to call Brandy my significant other. I can use it to call my friends. I need to call my parents, my mom and dad I can use it to call my buddy Lionel to use it to call anyone in the world. WhatsApp is the best and best of all it... | Communication, Connectivity, Privacy, Security, Social interaction, Social interaction, User experience, User experience | Calling, Global reach, Encryption, Encryption, Ease of use, Relationship maintenance, Communication quality, Overall experience | positive, positive, positive, positive, positive, positive, positive, positive | Communication - Calling - positive, Connectivity - Global reach - positive, Privacy - Encryption - positive, Security - Encryption - positive, Social interaction - Ease of use - positive, Social interaction - Relationship maintenance - positive, User experience - Communication quality - positive, User experience - Over... | ### USER: I can call all my people with it: I love WhatsApp I can use it to call my significant other. I can use it I cannot only use it to call Brandy my significant other. I can use it to call my friends. I need to call my parents, my mom and dad I can use it to call my buddy Lionel to use it to call anyone in the wo... | ### Review: title: I can call all my people with it, content: I love WhatsApp I can use it to call my significant other. I can use it I cannot only use it to call Brandy my significant other. I can use it to call my friends. I need to call my parents, my mom and dad I can use it to call my buddy Lionel to use it to cal... | ### Review: title: I can call all my people with it, content: I love WhatsApp I can use it to call my significant other. I can use it I cannot only use it to call Brandy my significant other. I can use it to call my friends. I need to call my parents, my mom and dad I can use it to call my buddy Lionel to use it to cal... |
Friendship | I’m a 63 and a little behind the times with technology, but getting on WhatsApp has allowed me the privilege of fostering a fantastic friendship with a wonderful lady who I never would’ve had the opportunity to meet let alone become great friends. It has given me a renewed sense of joy, and hope in an otherwise hopeles... | Friendship | connection | positive | Friendship - connection - positive | ### USER: Friendship: I’m a 63 and a little behind the times with technology, but getting on WhatsApp has allowed me the privilege of fostering a fantastic friendship with a wonderful lady who I never would’ve had the opportunity to meet let alone become great friends. It has given me a renewed sense of joy, and hope i... | ### Review: title: Friendship, content: I’m a 63 and a little behind the times with technology, but getting on WhatsApp has allowed me the privilege of fostering a fantastic friendship with a wonderful lady who I never would’ve had the opportunity to meet let alone become great friends. It has given me a renewed sense ... | ### Review: title: Friendship, content: I’m a 63 and a little behind the times with technology, but getting on WhatsApp has allowed me the privilege of fostering a fantastic friendship with a wonderful lady who I never would’ve had the opportunity to meet let alone become great friends. It has given me a renewed sense ... |
I wish there was more | WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friend... | Communications, Customization, Functionality | Video call, Custom wallpaper, Voice messages | Negative, Positive, Positive | Communications - Video call - Negative, Customization - Custom wallpaper - Positive, Functionality - Voice messages - Positive | ### USER: I wish there was more: WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call... | ### Review: title: I wish there was more, content: WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that... | ### Review: title: I wish there was more, content: WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that... |
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